Appliance Repair in Novelty, Ohio

 

We're often in your area providing in home appliance service. See all of our customer love below.

We're looking forward to servicing your family's appliance needs!

-The Fred's Team

Local Reviews
for Novelty, OH

Fred's Appliance Service Rated 4.4 out of 5 stars based on 31 customer reviews

Map of Novelty, OH

Great service BAD PRODUCT




Review of Fred's Appliance Service

Jason did a great job and arrived on time! However, nothing to do with Fred's or Jason but MAYTAG part's should not go BAD in 6 MONTHS !!!!!!!!!!!!!!!


Map of Novelty, OH

Very pleased!




Review of Fred's Appliance Service

Very professional & knowledgeable technician!


Map of Novelty, OH

Dishwasher fix




Review of Fred's Appliance Service


Map of Novelty, OH

Fred




Review of Fred's Appliance Service

Great service. Very friendly and professional.


Map of Novelty, OH

Johanns




Review of Fred's Appliance Service

Nice man, polite and hard worker. Fixed everything!


Map of Novelty, OH

Great service and technician




Review of Fred's Appliance Service

Art was very prompt and efficient. Even put on his work booties before he came into the house. Fred’s was able to service my dishwasher in just a few days. Will spread the good word about this company


Map of Novelty, OH

Very Peofessional!




Review of Fred's Appliance Service


Map of Novelty, OH

washer repair




Review of Fred's Appliance Service


Map of Novelty, OH

Horrible




Review of Fred's Appliance Service

Discusting


Response from Fred's Appliance Service:

Hi Marleen, We are so sorry to hear that you did not receive high-quality service! According to our records, our technician was not able to find any issues with your wall oven during your service visit yesterday. If you are still having troubles, please do not hesitate to reach out to us at 1-888-453-7337 or service@fredsappliance.com. We will be happy to send a technician out to take another look and get this taken care of for you! Thank you! The Fred's Team


Map of Novelty, OH

Terrible outcome




Review of Fred's Appliance Service

Brian destroyed the inside structure of our freezer causing permanent damage-losing all resale value with our home. The freezer is not in working order and is in worse condition than the first service call. We have to have another technician come out causing me to miss another day of work and income


Response from Fred's Appliance Service:

Hi There Sandra! It was great speaking with you this afternoon. As discussed, we have you on the schedule for 8AM tomorrow morning to address any further concerns! We're certainly here to help. See you tomorrow. Thanks again. -The Fred's Team


Joe couldn’t do work alone.




Review of Fred's Appliance Service

Joe was very nice but couldn’t do what needed to be done.


Response from Fred's Appliance Service:

Hello Marleen, Thank you for taking the time to share your experience with us! After reviewing your job history, I am showing that the issue with your dryer was the venting. We specialize in repairing appliances but do not install/clean/repair venting for dryers. Are you still experiencing dry time issues after rectifying the vent? If so, please give us a call and we will be happy to take another look! Thank you, The Fred's Team


Daniel




Review of Fred's Appliance Service

Good job


Daniel




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Quick courtous service!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Good job




Review of Fred's Appliance Service


Great help




Review of Fred's Appliance Service

Just did a great job!


Great customer service




Review of Fred's Appliance Service


Extremely disappointed




Review of Fred's Appliance Service

First off she did not drain the water line correctly which caused a leak in the basement. After spending $700 on parts and labor the problem came back 4 days later.


Response from Fred's Appliance Service:

Hi Matt, We appreciate you taking the time to submit your feedback. I do see that we did need to come back to your home after the original repair. Sometimes, after replacing necessary parts, it is revealed that additional parts are needed to complete the repair. I apologize for any inconvenience this has caused you. In regards to the leak in your basement, did this cause any damage to your personal belongings or home? If so, please call us immediately at 1-888-45-FREDS so we can help resolve this with you. We hope that your refrigerator is up and running again after our second technician's repair. However, if you are having any trouble at all, please do not hesitate to call or email us and we will happily get you taken care of right away! Have a great rest of your week! The Fred's Team


Prompt and efficient




Review of Fred's Appliance Service


Marleen




Review of Fred's Appliance Service

It was great!


Scott




Review of Fred's Appliance Service


Coming to the rescue!




Review of Fred's Appliance Service

Being without an oven during the Christmas Holidays can be frustrating!


Emily Barnhart




Review of Fred's Appliance Service

Robert is great! Wish he could have been sent out on Friday!


Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGB1 Installed dispenser. Ran diagnostics cycle. Dispenser op test good.

Near W Ridge Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL WFW75HEFW0 "Cc unit leaking from rear and codesRan diagnostics, found codes f8e3 for overflow condition. Ran auto cycle, draining slow, did not see any evidence of leaking. Pulled drain pump basket, found plugged with lint cloth. Removed and reran auto test. Unit draining normally, still no leaks from unit. Checked behind and under unit, no water, could not duplicate a leak condition."

Near Braeburn Ln, Novelty, OH 44072
Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGB1 "Cc unit not dispensing rinse aid. Customer states he hasn’t filled the rinse aid dispenser in about 2 months. Asked him if dishes are not drying or coming out with water spots. He stated no, everything seems ok. Confirmed rinse aid dispenser is still full. Ordering dispenser. ; ordrng 1 WPW10428217 (dispenser)"

Near W Ridge Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 "Cc unit leaking and not spinning outCustomer states it’s under warranty, Maytag told him to call us. Showed pop"

Near Westwood Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB766FW1 Installed main control and console. Ran auto test and calibration. Op test good.

Near Chatham Glen Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB766FW1 Cc unit not powering onCustomer showed Maytag 5 yr warranty form an a tablet

Near Chatham Glen Dr, Novelty, OH 44072
Dan H.

Dan H.

WALL OVEN JENN-AIR JJW2830DB00 "Installed new user interface , op test good"

Near Trappers Trail, Novelty, OH 44072
Dan H.

Dan H.

DISHWASHER AMANA ADB1400AGB1 "Customer complaint that rinse aid dispenser is not working, unit dispenses rinse aid, ran test cycle, dispenser motor is working, unit is operating as designed"

Near W Ridge Dr, Novelty, OH 44072
Dan H.

Dan H.

DISHWASHER MAYTAG MDBH965AWQ "Customer complaint that unit is not working, drain pump is running, let unit run drain pump, drain pump shut off after a few minutes and unit went into stand by mode, started normal wash cycle, unit filled and began washing, display is blank, unit needs new user interface , part is no longer available ; ordrng 1 99003399 (panel-con)"

Near Munn Rd, Novelty, OH 44072
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Installed new sump assembly and control, op test good"

Near Woodsway Ln, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit dispense still not normal.Customer stated he didn’t notice a difference after last service out, but didn’t want to call again. Pulled unit out, found water line linked again. Turned water off, removed water line, straightened out and then reinstalled. Watched line as unit was rolled back. Tested water dispense, customer states much better. Op test good."

Near Harmony Falls Ln, Novelty, OH 44072
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 73 degrees, no frost pattern on evaporator, evaporator fans are running, condenser fan is running, compressor is not running, no power to compressor, installed compressor control board from compressor kit, compressor started , frost pattern forming, compressor wattage test shows no leak in sealed system, op test good , advised customer to allow 24 hours for unit to reach proper temperatures"

Near Belle Vernon Dr, Novelty, OH 44072
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that soap is not dissolving and dishes aren’t drying, Ran diagnostics found 7-1(no heat) and 4-3( motor not running, error codes, ran test cycle, heater heated, wash motor never started, found connection for power on wash motor broken, wash motor is receiving 120vac , unit needs new control and sump assembly ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"

Near Woodsway Ln, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 Installed control Unit is running and cooling Advised to watch for 48 hours OP Test Ok

Near Belle Vernon Dr, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 Cc unit not running but has lightsFound unit to be getting power but nothing is running other than lights Can not run any test Will need power supply board Customer wants to see if whirlpool will cover part W11333076Est only

Near Belle Vernon Dr, Novelty, OH 44072
Joe O.

Joe O.

WASHER WHIRLPOOL WFW5620HW0 Installed control and ui. Ran diagnostics test cycle. Op test ok

Near Fox Hills Dr, Novelty, OH 44072
Joe O.

Joe O.

WASHER WHIRLPOOL WFW5620HW0 Cc: no powerFound unit would not power on. Entered diagnostics. Found no stored error codes. Unit would not allow me to run diagnostics cycle. Unit shutting down in diagnostics. Intermittently not allowing selections. Needs control and ui. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)

Near Fox Hills Dr, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR GE ZISB36DYB Installed condenser fan motor. Operation test good. Advised customer to allow approx.24 hrs for unit to return to desired temps.

Near Deerbrook Dr, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR GE ZISB36DYB "Cc unit not cooling Customer stated they were out for 2 weeks and came back and found things in freezer thawing. Freezer and ff sections both approx 40 degrees. Compressor very hot, found condenser fan not running. Checked power to motor, good at 123v. Unit needs condenser fan motor. ; ordrng 1 WR60X187 (motor,cond.fan21070), used 1 SHIPPING (shipping and handling) from stock"

Near Deerbrook Dr, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not dispensing water Customer thinks water line is pinched after last service. Pulled unit out, found water line indeed kinked in back. Straightened out, tapped to back of unit to prevent any kinks while moving unit back in. tested dispense, op test good."

Near Harmony Falls Ln, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF606ESS01 Installed control OP Test Ok

Near Harmony Falls Ln, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2266AEW "Cc unit freezing food Ran manual damper test and thermistor check Ohmed out ff thermistor Found for thermistor out of range Needs ff thermistor Customer wants to install himself ; ordrng 1 12002355 (thermistor kit), used 1 SHIPPING (shipping and handling) from stock"

Near Hill Dr, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc: noise, intermittent cooling In freezerFound freezer evap completely frosted over. Evap fan hitting ice. Entered diagnostics manual defrost. Needs control. Customer does not want to repair at this time"

Near Harmony Falls Ln, Novelty, OH 44072
Jason N.

Jason N.

DRYER KITCHENAID KEYS750JQ0 "Cc unit not heating Confirmed no heat condition, checked all thermals. Found hi limit thermostat open. Replaced suing truck stock. Ran test cycle, good heat. Op test good. Customer using long vent run as well as all plastics vent tubing, advised customer that this is a potential fire hazard with lint buildup in a plastic tube. Advised that this be replaced with rigid or semi rigid venting very soon.; used 1 279816 (CUTOFF) from stock"

Near Sweetbriar Ln, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit not cyclingCustomer states unit not starting a cycle when using a hot water wash.Pulled hoses to check water pressure. Both hot and cold good pressure in. Ran diagnostics, found code f8e1 for valve fault. Ran auto cycle, all functions passed. Ran quick wash cycle on hot setting. Ran all the way through, no issues. Reran cycle again, still no issues. Customer is using flood safe hoses, advised there’s may be an issue when using with this unit. Customer to monitor."

Near Fox Hills Dr, Novelty, OH 44072
Brian M.

Brian M.

N/A N/A KRFF302ESS01 Recovered refrigerant Installed compressor and dryer Ran 28 inch vac for 20 min Watch gauges no movement Recharged with 5.0oz of r134a Watched for frost pattern OP TEST OK Advised to give it up to 48 hours to completely cool

Near Hill Dr, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, installed Uv dye drier and ff evaporator. Pulled vacuum to 29 in/hg for 15 min. Held vac for 15 min, no change on gauges. Recharged system with 5.3oz of r134a. Frost pattern starting no ff evap. Advised customer to allow 24 hrs for unit to return to desired temps."

Near Dines Rd, Novelty, OH 44072
Brian M.

Brian M.

N/A N/A KRFF302ESS01 Cc unit not cooling Found compressor not kicking in and is extremely hot Hooked up compressor tester compressor will not run Needs compressor drier and sealed system Redone ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Hill Dr, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit warming up and water in ff sectionCustomer stated it’s the same as last time. Found ff evaporator drain clogged with debris from drain tray, Also found UV dye all over ff evap. Checked for leaks using uv light and bubbles. Soldier joints fine, leak is somewhere in middle coils, no leaks on upper joints. Unit needs ff evaporator. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)"

Near Dines Rd, Novelty, OH 44072
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc unit not functioning properly Found error for long fill no fill Ran manual water valve test and cold water is just trickling in Needs water valve Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE7988) from stock

Near Hook Hollow Rd, Novelty, OH 44072
Brian M.

Brian M.

DRYER GE DWXR463EG6WW Installed timer and knob Ran test cycle OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock

Near Thornapple Dr, Novelty, OH 44072
Brian M.

Brian M.

DRYER GE DWXR463EG6WW "Cc timer not working on all settings and knob broke Needs timer and knob ; ordrng 1 WE04X20416 (timer6975) and 1 WH01X10462 (laundry knob - gray668), used 1 SHIPPING (shipping and handling) from stock"

Near Thornapple Dr, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced icemaker ran test harvest OP TEST OK

Near Caves Rd, Novelty, OH 44072
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDTM354DSS5 Replaced faulty touch pad. Op test good

Near Westcot Ln, Novelty, OH 44072