Appliance Repair in Novelty, Ohio

 

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We're looking forward to servicing your family's appliance needs!

-The Fred's Team

Local Reviews
for Novelty, OH

Fred's Appliance Service Rated 4.4 out of 5 stars based on 31 customer reviews

Map of Novelty, OH

Great service BAD PRODUCT




Review of Fred's Appliance Service

Jason did a great job and arrived on time! However, nothing to do with Fred's or Jason but MAYTAG part's should not go BAD in 6 MONTHS !!!!!!!!!!!!!!!


Map of Novelty, OH

Very pleased!




Review of Fred's Appliance Service

Very professional & knowledgeable technician!


Map of Novelty, OH

Dishwasher fix




Review of Fred's Appliance Service


Map of Novelty, OH

Fred




Review of Fred's Appliance Service

Great service. Very friendly and professional.


Map of Novelty, OH

Johanns




Review of Fred's Appliance Service

Nice man, polite and hard worker. Fixed everything!


Map of Novelty, OH

Great service and technician




Review of Fred's Appliance Service

Art was very prompt and efficient. Even put on his work booties before he came into the house. Fred’s was able to service my dishwasher in just a few days. Will spread the good word about this company


Map of Novelty, OH

Very Peofessional!




Review of Fred's Appliance Service


Map of Novelty, OH

washer repair




Review of Fred's Appliance Service


Map of Novelty, OH

Horrible




Review of Fred's Appliance Service

Discusting


Response from Fred's Appliance Service:

Hi Marleen, We are so sorry to hear that you did not receive high-quality service! According to our records, our technician was not able to find any issues with your wall oven during your service visit yesterday. If you are still having troubles, please do not hesitate to reach out to us at 1-888-453-7337 or service@fredsappliance.com. We will be happy to send a technician out to take another look and get this taken care of for you! Thank you! The Fred's Team


Map of Novelty, OH

Terrible outcome




Review of Fred's Appliance Service

Brian destroyed the inside structure of our freezer causing permanent damage-losing all resale value with our home. The freezer is not in working order and is in worse condition than the first service call. We have to have another technician come out causing me to miss another day of work and income


Response from Fred's Appliance Service:

Hi There Sandra! It was great speaking with you this afternoon. As discussed, we have you on the schedule for 8AM tomorrow morning to address any further concerns! We're certainly here to help. See you tomorrow. Thanks again. -The Fred's Team


Joe couldn’t do work alone.




Review of Fred's Appliance Service

Joe was very nice but couldn’t do what needed to be done.


Response from Fred's Appliance Service:

Hello Marleen, Thank you for taking the time to share your experience with us! After reviewing your job history, I am showing that the issue with your dryer was the venting. We specialize in repairing appliances but do not install/clean/repair venting for dryers. Are you still experiencing dry time issues after rectifying the vent? If so, please give us a call and we will be happy to take another look! Thank you, The Fred's Team


Daniel




Review of Fred's Appliance Service

Good job


Daniel




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Quick courtous service!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Good job




Review of Fred's Appliance Service


Great help




Review of Fred's Appliance Service

Just did a great job!


Great customer service




Review of Fred's Appliance Service


Extremely disappointed




Review of Fred's Appliance Service

First off she did not drain the water line correctly which caused a leak in the basement. After spending $700 on parts and labor the problem came back 4 days later.


Response from Fred's Appliance Service:

Hi Matt, We appreciate you taking the time to submit your feedback. I do see that we did need to come back to your home after the original repair. Sometimes, after replacing necessary parts, it is revealed that additional parts are needed to complete the repair. I apologize for any inconvenience this has caused you. In regards to the leak in your basement, did this cause any damage to your personal belongings or home? If so, please call us immediately at 1-888-45-FREDS so we can help resolve this with you. We hope that your refrigerator is up and running again after our second technician's repair. However, if you are having any trouble at all, please do not hesitate to call or email us and we will happily get you taken care of right away! Have a great rest of your week! The Fred's Team


Prompt and efficient




Review of Fred's Appliance Service


Marleen




Review of Fred's Appliance Service

It was great!


Scott




Review of Fred's Appliance Service


Coming to the rescue!




Review of Fred's Appliance Service

Being without an oven during the Christmas Holidays can be frustrating!


Emily Barnhart




Review of Fred's Appliance Service

Robert is great! Wish he could have been sent out on Friday!


Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS25EVMS3 "Installed jazz board programmed board Ran forced defrost Cleared ice build OP Test Ok Gave quote on icemaker ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Galloway Trail, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER/B-IN MAYTAG JDB6510AWP Installed listed parts. While assembling found outlet housing separated. Needs outlet housing; ordrng 1 WP6-917075 (outlet)

Near River Glen Dr, Novelty, OH 44072
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that lid lock light flashes and that’s it, lid lock is clicking, ran diagnostics found f5e3(lid unlock fault), installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near Kinsman Rd, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDT03STSS0 Installed sump assembly. Ran test cycle. Op test ok

Near Fox Den E, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS25EVMS3 "Cc unit not cooling properly Found rear evap wall frosted up Ran forced defrost mode heater and bimetal working Needs jazz board replaced ; ordrng 1 WPW10319823 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Galloway Trail, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER JENN-AIR JDB6510AWP "Cc: not washingRan test cycle. Unit fills, has good water pressure. Lower spray arm is not spinning. Found rinse are plugged. Ran water through cleared debris. Ran test cycle. Still not spinning. Needs rinse arm, wash arm, support, and impeller; ordrng 1 99002041 (support,wash arm) and 1 WP99001788 (arm-spray) and 1 WP99002043 (arm-spray) and 1 WP99002069 (impeller a)"

Near River Glen Dr, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDT03STSS0 "Cc: not cleaning properly, noiseFound unit has low pressure from sump. Found sump assembly extremely loud while pumping. Found no debris stuck in sump. Needs sump assembly.Sump shows out of stock, office to reschedule; ordrng 1 WPW10780877 (pump&motor)"

Near Fox Den E, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF302ESS01 Cc temps are high Found compressor not running Used compressor tester unit runs and has normal frost pattern Installed start relay from truck stock OP Test Ok ; used 1 8201786 (STARTER) from stock

Near Hill Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER HOT POINT HSWP1000M4WW "Cc unit making noise when in cycle, also tub not centeredCustomer states unit has not been right since he moved. Confirmed tub not centered in unit. Found tub assembly shifted over to right, motor mounting stuck behind base plate brackets. Lifted tub assembly up and pulled out from bracket. Ran wash test then drain and spin. Op test good."

Near Caves Rd, Novelty, OH 44072
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit coding f6e3 again.Ran diagnostics, confirmed f6e3 and also f6e2. Called wp techline, Leon, nothing else to be done based on previous repairs that did not remedy the issue. Unit designated as non repairable, advised customer WP will be contacting them within a few days."

Near Dines Rd, Novelty, OH 44072
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Installed main control, overlay ui, and ui harness. Switched l1 and l2 at power cord connection on back of unit. Ran dryer op test. Op test good."

Near Dines Rd, Novelty, OH 44072
Corey L.

Corey L.

WALL OVEN WHIRLPOOL RBD275PRQ00 "Installed fan, op test good, control with faded display is part # 8303883 we can re-quote for control install if found by customer"

Near Dines Rd, Novelty, OH 44072
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit error codes and not workingRan diagnostics, found codes f6e3 for acu cannot hear ui, and f6e2 for ui cannot hear acu. Called wp techline, Rich, communication errors, check power in to unit, possibly switch l1 and l2. L1 may have more line noise then l2 which could drive this issue. Also replace ui harness when replacing main control and ui overlay.; ordrng 1 W10906300 (harns-wire) and 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"

Near Dines Rd, Novelty, OH 44072
Brian M.

Brian M.

COOK TOP MAYTAG MET8665XS01 Cc upper oven won’t open Found door not able to open due to left hinge damaged Could not get door open and did not want to pry any harder to avoid damaging unit further Needs hinges but parts are NLA ; ordrng 1 W10274501 (hinge-door) and 1 W10274503 (Hinge)

Near Fox Hills Dr, Novelty, OH 44072
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 Cc unit codes f6e3 and not workingVerified f6e3 for acu cannot hear ui. Replaced main control and console ui overlay using customer supplied pre Id parts. Ran dryer op test. Op test good.

Near Dines Rd, Novelty, OH 44072
Brian M.

Brian M.

WASHER MAYTAG MHW8630HC0 Installed control Ran auto test #12 OP Test Ok

Near Charlton Ln, Novelty, OH 44072
Corey L.

Corey L.

WALL OVEN WHIRLPOOL RBD275PRQ00 "Customer complaint of loud noise and display dims when baking, confirmed, noise coming from cooling fan, control with display needs replaced as well to remedy fade, control 8303883 discontinued, quoted for WP4451664 fan replacement, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"

Near Dines Rd, Novelty, OH 44072
Brian M.

Brian M.

WASHER MAYTAG MHW8630HC0 Cc unit leaving water in dispenser Found error for f0e2 Found service pointer W11446112 states to replaced control because unit may Not be dispensing proper amount of soap Needs control board ; ordrng 1 W11322884 (cntrl-elec)

Near Charlton Ln, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc: not making iceFound unit has low water pressure. Placed water bypass on filter housing. Found water pressure still low. Found water line behind unit has a kink. Advised customer. Customer would not allow me to check the water valve from unit to see if they are using a saddle valve. Cycled ice maker. Found unit not leveled, ice freezing on the front of ice maker not allowing to cycle properly, leveled unit. Cycled ice maker. Op test ok"

Near Caves Rd, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc unit frosted on right side Found light ice formation on upper drawer rack Also found upper drawer not in rails pushing door out just enough Fixed drawer Advised to watch OP Test Ok

Near Music St, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS25EVMS3 Cc unit cooling properly Found freezer popped open caused by pizza box and bag of fruit Removed food and door closed properly Advised to watch and give 24 hours to get back to normal temps

Near Galloway Trail, Novelty, OH 44072
Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGB1 Installed dispenser. Ran diagnostics cycle. Dispenser op test good.

Near W Ridge Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL WFW75HEFW0 "Cc unit leaking from rear and codesRan diagnostics, found codes f8e3 for overflow condition. Ran auto cycle, draining slow, did not see any evidence of leaking. Pulled drain pump basket, found plugged with lint cloth. Removed and reran auto test. Unit draining normally, still no leaks from unit. Checked behind and under unit, no water, could not duplicate a leak condition."

Near Braeburn Ln, Novelty, OH 44072
Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGB1 "Cc unit not dispensing rinse aid. Customer states he hasn’t filled the rinse aid dispenser in about 2 months. Asked him if dishes are not drying or coming out with water spots. He stated no, everything seems ok. Confirmed rinse aid dispenser is still full. Ordering dispenser. ; ordrng 1 WPW10428217 (dispenser)"

Near W Ridge Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 "Cc unit leaking and not spinning outCustomer states it’s under warranty, Maytag told him to call us. Showed pop"

Near Westwood Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB766FW1 Installed main control and console. Ran auto test and calibration. Op test good.

Near Chatham Glen Dr, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB766FW1 Cc unit not powering onCustomer showed Maytag 5 yr warranty form an a tablet

Near Chatham Glen Dr, Novelty, OH 44072
Dan H.

Dan H.

WALL OVEN JENN-AIR JJW2830DB00 "Installed new user interface , op test good"

Near Trappers Trail, Novelty, OH 44072
Dan H.

Dan H.

DISHWASHER AMANA ADB1400AGB1 "Customer complaint that rinse aid dispenser is not working, unit dispenses rinse aid, ran test cycle, dispenser motor is working, unit is operating as designed"

Near W Ridge Dr, Novelty, OH 44072
Dan H.

Dan H.

DISHWASHER MAYTAG MDBH965AWQ "Customer complaint that unit is not working, drain pump is running, let unit run drain pump, drain pump shut off after a few minutes and unit went into stand by mode, started normal wash cycle, unit filled and began washing, display is blank, unit needs new user interface , part is no longer available ; ordrng 1 99003399 (panel-con)"

Near Munn Rd, Novelty, OH 44072
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Installed new sump assembly and control, op test good"

Near Woodsway Ln, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit dispense still not normal.Customer stated he didn’t notice a difference after last service out, but didn’t want to call again. Pulled unit out, found water line linked again. Turned water off, removed water line, straightened out and then reinstalled. Watched line as unit was rolled back. Tested water dispense, customer states much better. Op test good."

Near Harmony Falls Ln, Novelty, OH 44072
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 73 degrees, no frost pattern on evaporator, evaporator fans are running, condenser fan is running, compressor is not running, no power to compressor, installed compressor control board from compressor kit, compressor started , frost pattern forming, compressor wattage test shows no leak in sealed system, op test good , advised customer to allow 24 hours for unit to reach proper temperatures"

Near Belle Vernon Dr, Novelty, OH 44072
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that soap is not dissolving and dishes aren’t drying, Ran diagnostics found 7-1(no heat) and 4-3( motor not running, error codes, ran test cycle, heater heated, wash motor never started, found connection for power on wash motor broken, wash motor is receiving 120vac , unit needs new control and sump assembly ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"

Near Woodsway Ln, Novelty, OH 44072