Appliance Repair in Novelty, Ohio

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Local Reviews
for Novelty, OH

Fred's Appliance Service Rated 4.4 out of 5 stars based on 21 customer reviews

Map of Novelty, OH

Joe couldn’t do work alone.




Review of Fred's Appliance Service

Joe was very nice but couldn’t do what needed to be done.


Response from Fred's Appliance Service:

Hello Marleen, Thank you for taking the time to share your experience with us! After reviewing your job history, I am showing that the issue with your dryer was the venting. We specialize in repairing appliances but do not install/clean/repair venting for dryers. Are you still experiencing dry time issues after rectifying the vent? If so, please give us a call and we will be happy to take another look! Thank you, The Fred's Team


Map of Novelty, OH

Daniel




Review of Fred's Appliance Service

Good job


Map of Novelty, OH

Daniel




Review of Fred's Appliance Service


Map of Novelty, OH

Good




Review of Fred's Appliance Service


Map of Novelty, OH

Quick courtous service!




Review of Fred's Appliance Service


Map of Novelty, OH

Great Service




Review of Fred's Appliance Service


Map of Novelty, OH

Good job




Review of Fred's Appliance Service


Map of Novelty, OH

Great help




Review of Fred's Appliance Service

Just did a great job!


Map of Novelty, OH

Great customer service




Review of Fred's Appliance Service


Map of Novelty, OH

Extremely disappointed




Review of Fred's Appliance Service

First off she did not drain the water line correctly which caused a leak in the basement. After spending $700 on parts and labor the problem came back 4 days later.


Response from Fred's Appliance Service:

Hi Matt, We appreciate you taking the time to submit your feedback. I do see that we did need to come back to your home after the original repair. Sometimes, after replacing necessary parts, it is revealed that additional parts are needed to complete the repair. I apologize for any inconvenience this has caused you. In regards to the leak in your basement, did this cause any damage to your personal belongings or home? If so, please call us immediately at 1-888-45-FREDS so we can help resolve this with you. We hope that your refrigerator is up and running again after our second technician's repair. However, if you are having any trouble at all, please do not hesitate to call or email us and we will happily get you taken care of right away! Have a great rest of your week! The Fred's Team


Prompt and efficient




Review of Fred's Appliance Service


Marleen




Review of Fred's Appliance Service

It was great!


Scott




Review of Fred's Appliance Service


Coming to the rescue!




Review of Fred's Appliance Service

Being without an oven during the Christmas Holidays can be frustrating!


Emily Barnhart




Review of Fred's Appliance Service

Robert is great! Wish he could have been sent out on Friday!


Good Service




Review of Fred's Appliance Service


Wonderful service




Review of Fred's Appliance Service

Robert was attentive to detail, polite, knowledgeable and prompt.


Washing machine




Review of Fred's Appliance Service


Dishwasher




Review of Fred's Appliance Service

Satisfied. Poorly engineered dishwasher by Whirlpool.


Great Service




Review of Fred's Appliance Service

Technician explained every step of repair


Still making the same sound




Review of Fred's Appliance Service

Thanks for coming out and listening to the fridge. I woke up this am and heard it making the same squishy locomotive sound. Thank you for determining that it was still under warrantee. Unfortunately, I think we will need a return visit.


Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit op tested good

Near Riverside Dr, Novelty, OH 44072
Brian M.

Brian M.

WASHER MAYTAG MVWB850YG1 Cc of loud noise during spin Found bearing to be loud Needs bearing kit Replaced using truck stock Ran test cycle of a high speed spin and a fill and drain OP TEST OK ; used 1 W10435302 (BEARING) from stock

Near Sperry Rd, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR AMANA BB20V1PS Cc of no cool Found overload burnt Used test box to start compressor Needs relay Customer does not want to repair at this time

Near Hook Hollow Rd, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302EBS00 Installed glide. Op test ok

Near Music St, Novelty, OH 44072
Dan H.

Dan H.

REFRIGERATOR JENN-AIR JS48PPFXDA "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees , freezer section temperature at 45 degrees, found evaporator fan not running, evaporator fan motor is receiving power, unit needs evaporator fan motor, part is no longer available ; ordrng 1 67003075 (FAN MOTOR)"

Near Gamekeepers Trail, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302EBS00 Cc: ice bin will not slide outCustomer states they use the freezer a lot. There is condensation building in freezer on the walls leaking into glides. Found glides are frozen in place. Replaced 1 glide notices the other glide is riveted to the support. found mullion to be dripping condensation into freezer door gasket and leaking onto light switch. Turned mullion heater to always on. Need support; ordrng 1 WPW10170987 (glide)

Near Music St, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302EBS00 Cc: ice tray not sliding outFound slides frozen. Steamed slidesOp test ok

Near Music St, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JS48PPFXDA "Installed door spring, reinstalled ff gasket and steamed to make, pliable. Stretched out to make good seal to unit. Cleared ice from freezer compartment. Op test good."

Near Gamekeepers Trail, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JS48PPFXDA "Installed door gasket, steamed and stretched gasket. Door not closing properly. Found unit door return spring broken underneath, unit needs door spring. Customer, paid parts for this job and labor owed for other job on this pvr.; ordrng 1 67001521 (spring w d1972), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gamekeepers Trail, Novelty, OH 44072
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH32519HV3 Cc unit not on bracket Lowered unit and repositioned onto mounting bracket tightened screws OP TEST OK

Near River Glen Dr, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JS48PPFXDA "Cc unit making noise Unit not making noise on arrival, but freezer has a lot of condensation and ice buildup around cavity. Ff cavity also has dripping condensation. Both door seals are tore and need replaced. Only the ff gasket is available, freezer gasket is nla.Customer want to try replacing only ff gasket, advised her it may not fully remedy the issue.; ordrng 1 WP67001457 (seal- f.f.16924), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gamekeepers Trail, Novelty, OH 44072
Jason N.

Jason N.

DISHWASHER JENN-AIR JDB1250AWP "Cc unit door gasket comes out when opening door and lower rack wheels fell off.Unit needs door gasket and lower rack wheel. ; ordrng 8 WP99003149 (wheel719)s and 1 WP99003337 (seal- door8311), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gamekeepers Trail, Novelty, OH 44072
Joe O.

Joe O.

OTR MICROWAVE GE PSB9240SF1SS Cc: arcing insideFound grid for speed cook heaters broken causing unit to act on itGrid is part of the cavity and is not repairable

Near Chagrin Mills Rd, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR GE CFE28TSHGSS Installed chute motorOp test ok

Near River Glen Dr, Novelty, OH 44072
Joe O.

Joe O.

DRYER MAYTAG MED3500FW0 Cc: long dry times/ venting blocked Found error code f4e3(restricted air flow)Ran auto test unit is heating and checked venting found venting plugged upAdvised customer to have vent cleaning done and that the venting needs shortened behind the unitCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Op test ok

Near Hillbrook Ln S, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR GE CFE28TSHGSS "Cc: not dispensing iceFound chute motor receiving proper power but not opening chuteNeeds motor; ordrng 1 WR60X10344 (motor duct door4727), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near River Glen Dr, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSS42MDX05 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 6.75oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Rindlewood Ln, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Cc of condensation on mullion Found humidity control turned off Turned it on and could feel the mullion turn from cold to room temp Advised to leave it on and watch over the next few days OP TEST OK

Near Chagrin Mills Rd, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KSSS42MDX05 "Cc: no coolFound unit has a ui dye drier on itChecked for leaksUnit only frosting on top two coils of evapFound dye buildup in the foam around line coming into freezer going into evaporatorFound unit pulling 1.05 amps, and compressor temps of 205degreesNeeds evap, compressor, drier, and heat exchanger, and drain pan heater; ordrng 1 2003002 (exchanger13640) and 1 4388574 (evaporator28430) and 1 W10309994 (compressor41614) and 1 WP2004545 (heater-pan12752) and 1 WPW10143759 (dryer1709), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Rindlewood Ln, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc: freezing food in ff section Found unit to be pretty stockedFound temps in ff section to be at 36-38 degreesAdvised customer to allow room for air to flowTested thermistor at control found thermistor to be at 11,000 ohmsAdjusted freezer temps down from 4 to 3Advised customer that the compressor is controlled by freezer tempsOp test ok"

Near Fox Den E, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Installed door and leveled unit

Near Chagrin Mills Rd, Novelty, OH 44072
Joe O.

Joe O.

FREEZER WHIRLPOOL KRMF706ESS01 Installed ff door left sideOp test ok

Near River Glen Dr, Novelty, OH 44072
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30IVBL3 Cc of unit lights flashing Found unit to locked Unlocked UI Ran test cycle OP TEST OK

Near Trappers Trail, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER MAYTAG MDB6100AWW Installed controlRan test cycleOp test ok

Near Hook Hollow Rd, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER MAYTAG MDB6100AWW installed motor & pump assemblyRan test cycleUnit did not startSpoke with whirlpool tech line there is no replaceable start relay on unitTested control boardNeeds control boardSr: with BB advised me to order control and we will credit the customer on the motor; ordrng 1 WP99002823 (cntrl-elec)

Near Hook Hollow Rd, Novelty, OH 44072
Joe O.

Joe O.

DBL WALL OVEN JENN-AIR JJW2827DB02 Installed control boardsPreheated ovens to 350 degreesPlaced probe in hotdog for testingSet probe temp to 185 degreesTested in both ovensOp test ok

Near N Ridge Dr, Novelty, OH 44072
Corey L.

Corey L.

RANGE KITCHENAID KSGG700ESS0 "Customer complaint of f2e1 codes, ran diagnostics found f2e1, f2e0 and f0e1, ran self test keyboard error, replaced ui with pre Id part, op test good, bezels cannot be transferred, customer will install bezels, no need to reschedule ; ordrng 1 W10814133 (bezel-knob)"

Near Northwood Rd, Novelty, OH 44072
Joe O.

Joe O.

DBL WALL OVEN JENN-AIR JJW2827DB02 Installed wire harness and meat probeRan test bakeOven Lights are still flickering Called whirlpool tech lineAdvised to change appliance manager for both ovens Needs upper and lower control boards; ordrng 2 W11179310 (cntrl-elec)s

Near N Ridge Dr, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER MAYTAG MDB6100AWW Cc: not draining Found motor receiving proper powerMotor will not spinUnit will not washNeeds motor

Near Hook Hollow Rd, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc that unit freezes things on the left hand side Found tub of celery and water frozen solid right under baffle Checked air flow and baffle placement Baffle is closing and opening as it should no air is escaping at this time from the baffle Showed customer that in the owners manual that it states that top shelf gets colder

Near Hidden Oaks Dr, Novelty, OH 44072
Joe O.

Joe O.

DBL WALL OVEN JENN-AIR JJW2827DB02 Cc: shutting off when using meat probeCalled whirlpoolRan test bake with meat on meat probeOven lights flickered but did not shut down bakePer whirlpool tech lineNeeds meat probe and signal harnessSr 7724397769; ordrng 1 W10522152 (harns-wire) and 1 WP9755542 (probe-meat)

Near N Ridge Dr, Novelty, OH 44072
Joe O.

Joe O.

WASHER MAYTAG MVWP575GW0 Installed lid lockRan test cycleOp test ok

Near Dines Rd, Novelty, OH 44072
Brian M.

Brian M.

DISHWASHER GE GDT695SSJ0SS Cc unit not starting Found unit to be telling control that door is open Removed connector to door switch and made sure of corrosion reseated connector Ran service mode again and door is showing closed and normal Ran test cycle unit is functioning properly at this time OP TEST OK

Near Chagrin Mills Rd, Novelty, OH 44072
Joe O.

Joe O.

DBL WALL OVEN JENN-AIR JJW2827DB02 Installed uiRan test bake to 350 on both upper and lower ovenLower with probe set to 150 degreesLower oven with probe stopped at 150 degrees to keep warm upper oven stayed baking to 350 degreesOp test ok

Near N Ridge Dr, Novelty, OH 44072