Appliance Repair in Olmsted Falls, Ohio
for Olmsted Falls, OH
Whirlpool washer service - Great
Suzanne - Olmsted Falls, OH
Excellent service. Technician was very professional.
Fridge the salesperson came out was very nice great services
Kathy - Olmsted Falls, OH
Nannette - Olmsted Falls, OH
He is the best I had them before. I hope if I need someone again I get him very polite
Great service, knowledgeable technicians
Anthony - Olmsted Falls, OH
Francisco - Olmsted Falls, OH
RANGE WHIRLPOOL WFE540H0AS0 "Customer complaint oven not heating up, confirmed found bake element broken apart, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Customer complaint water leaked from back of machine, confirmed found water supply line cracked and 1” from connection to unit, plastic style water line advised these are potential flood hazards and should be replaced with a copper line, shut off valve is ok, water leak warped unit cover, ordering cover; ordrng 1 W10609390 (cover-unit)"
WASHER MAYTAG MVWB765FW0 "Replaced part. Tried diagnostics the first time, did spin but not fully like how it should. led techline. Mark, gave symptoms, unit will agitate but on spin agitator will move slowly and basket will not spin. Heineken said sounds like the scanner nut is not working correctly with engaging and the basket spinning. ordrng 1 W10909670 (nut-spaner)"
DRYER WHIRLPOOL GEW9250PW1 "Replaced parts. Tested, good, heated and cycled. Could not find vent to outside, let customer know because they were busy to make sure vent flap is opening while dryer is in use, if it is not. Will need vent cleaned out by professional."
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.