Appliance Repair in Olmsted Falls, Ohio
for Olmsted Falls, OH
Catherine - Olmsted Falls, OH
Friendly, on time, informative, helpful
Michaela - Olmsted Falls, OH
They were very flexible and he gave me good advice beyond fixing it!
Kathy - Olmsted Falls, OH
Martin - Olmsted Falls, OH
Had a weird problem with igniters and convection fan on three month old slide in range. Had a first visit to diagnose and then a follow-up a few days later to install the new parts. Love the ability to track the technicians to gauge when they might be arriving within the 3 hour window. Since we're hosting the family for Thanksgiving not having an oven that worked was a MAJOR concern. Thanks David!!
Debra - Olmsted Falls, OH
Great communication by email and voicemail!
MICROWAVE KITCHENAID KMHS120ESS6 Unit has open fuse. Used resettable fuse to test. Heated ok. Found discoloring and corroded contacts on interlock switches. Office to order 2 interlocks.; ordrng 2 W11197766 (interlock )s
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced control and user interface. All tested ok.
REFRIGERATOR KITCHENAID KRMF706EBS01 Not receiving voltage to auger motor. Office to order control board and user interface.; ordrng 1 W10894103 (cntrl-elec ui) and 1 WPW10675033 (cntrl-elec)
REFRIGERATOR GE TFX25PRYFWW Found drain was clogged. Used steamer to clear drain. All tested ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.