Appliance Repair in Olmsted Falls, Ohio
for Olmsted Falls, OH
Melissa - Olmsted Falls, OH
Mary - Olmsted Falls, OH
He ran our washer and told us it sounded fine. He then explained why the washer makes the noise that we were concerned about. We were given a time range of when he would be there and he showed up towards the beginning of the time range.
Lawrence - Olmsted Falls, OH
Excellent service lovely young man
John Sabolik - Olmsted Falls, OH
Great customer service the app is amazing knew exactly his arrival time.
Courteous service; skilled professional!
Kate - Olmsted Falls, OH
Would definitely recommend Fred’s!
DISHWASHER MAYTAG MDB8959SKB0 "From unit sitting with water on components, all the top rack adjusters have broken apart, and stoppers. Replaced adjusters for second level rack but missing stoppers and 3rd level adjusters broken as well. Ordering pieces needed. ; ordrng 5 W11084872 (STOP REAR )s and 5 W11084874 (STOP )s and 4 W11180605 (POSITIONER )s and 1 W11231345 (MOUNT LEFT) and 1 W11231348 (MOUN5 RIGHT )"
WASHER MAYTAG MVWB765FW3 "Replaced parts. Ran test 51/52. Tested, ran cycle with clothes in it. Good. Op test ok"
DISHWASHER MAYTAG MDB9959SKZ0 "Cc that unit is not draining . Confirmed, found drain pump impeller stuck with shoppers. Replaced drain pump. Ran unit and drain it. Op test ok"
DISHWASHER MAYTAG MDB8959SKB0 "Replaced pump. Weird chemical smell in unit, was making my noise and eyes. Customer said they didnt use anything. Dont know if its from the tiring water or anything. Let customer know to let unit run cycle I set it on to clean unit out. Op test ok"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.