Appliance Repair in Orwell, Ohio
for Orwell, OH
DAKOTA - Orwell, OH
Tim was very helpful and informative. He explained everything for me and was professional and courteous throughout the visit.
he was extremely knowledgeable
DORTHY - Orwell, OH
he helped me understand all there is to know about my washer and how to dispense everything in certain quantities etc.i have never used this type of washer before which is a front loader machine. i needed to be reassured it was doing its job because my son has been very ill and needs to have clothing extremely clean and free from any germs and bacteria etc. thank you for sending me a person that has made the visit very helpful and pleasurable. he took his time and did not rush me at all. he was very respectful and extremely nice. i would recommend him to anyone. i have to say he is the first person in a long time that i was happy to get help from and talk to.
ROBERTA - Orwell, OH
WGD8000DW4 WHIRLPOOL DRYER Complaint that the unit doesn’t heat. Customer stated that they had a friend over and they looked at the gas hook-up and found a inline check valve. Customer stated that they friend released the pressure and tried the unit again to find it heat. Tech found unit to not heat at all when arrived. Checked check valve and found in the right direction. Tech tried same thing and found the unit to cycle only once for heat each time the gas pressure was released at the unit. Cause of no heat is a faulty check valve. Advised the customer to contact the contractor and have the valve removed or replaced. ; Job Cmpltd
WFW75HEFW0 whirlpool washer I found a lot of hair plugging the Bellow ; Job Cmpltd
MAYTAG FREEZER CHEST MZC31T150DW00 Recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.8oz r134a, pressures good, unit cooling, op test ok; used 1 TJAF1200 (CHARGING TUBE), 1 W10895716 (8.5/6 COUPLER), 1 W10896678 (6/1.8COUPLER), and 2 W10896710 (5/5COUPLER) from stock, Job Cmpltd,
MVWX655DW MAYTAG WASHER Found unit to be working ok ran on normal cycle found no airbrake clogged with towel also on wooden palet needs to be on solid level floor with an airbrake ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.