Appliance Repair in Orwell, Ohio
for Orwell, OH
he was extremely knowledgeable
DORTHY - Orwell, OH
he helped me understand all there is to know about my washer and how to dispense everything in certain quantities etc.i have never used this type of washer before which is a front loader machine. i needed to be reassured it was doing its job because my son has been very ill and needs to have clothing extremely clean and free from any germs and bacteria etc. thank you for sending me a person that has made the visit very helpful and pleasurable. he took his time and did not rush me at all. he was very respectful and extremely nice. i would recommend him to anyone. i have to say he is the first person in a long time that i was happy to get help from and talk to.
ROBERTA - Orwell, OH
MVWX655DW MAYTAG WASHER Found unit to be working ok ran on normal cycle found no airbrake clogged with towel also on wooden palet needs to be on solid level floor with an airbrake ; Job Cmpltd
MVWC565FW MAYTAG WASHER Found lid lock not locking causing unit to not advance in cycle replaced same op test ok; used 1 W10838613 (LATCH) from stock, Job Cmpltd
NTW4516FW1 AMANA WASHER Arrived unit was now leaking from inlet valve replaced valve also shifter was grinding also replaced and installed control; used 1 W10913953 (ACTUATOR), and 1 W11038711 (VALVE) from stock, Job Cmpltd
WFW92HEFC0 WHIRLPOOL WASHER Cust complaimt auto dispemsor fillimg with water. And wont empty. Not able to duplicate issue at this time it appears to be working got levels to change on control cust to fill dispensor do 10-12 loads and call us if she doesnt bave to refill dispensor ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.