Appliance Repair in Orwell, Ohio
for Orwell, OH
Orwell house I was very pleased with their performance
ROBERT - Orwell, OH
They were knowledgeable helpful and thorough
Casandra - Orwell, OH
The guys were great!! Very professional. Very satisfied with the service!!!
TIMOTHY - Orwell, OH
Arthur very knowageable and efficent
DAKOTA - Orwell, OH
Tim was very helpful and informative. He explained everything for me and was professional and courteous throughout the visit.
he was extremely knowledgeable
DORTHY - Orwell, OH
he helped me understand all there is to know about my washer and how to dispense everything in certain quantities etc.i have never used this type of washer before which is a front loader machine. i needed to be reassured it was doing its job because my son has been very ill and needs to have clothing extremely clean and free from any germs and bacteria etc. thank you for sending me a person that has made the visit very helpful and pleasurable. he took his time and did not rush me at all. he was very respectful and extremely nice. i would recommend him to anyone. i have to say he is the first person in a long time that i was happy to get help from and talk to.
DRYER MAYTAG MEDB835DW1 Found rag and dryer sheet in blower housing causing issue. Removed and reassembled unit. Op test good.Customer son to reinstall vent they removed
WASHER MAYTAG C71850309 Cc that soap staying in bleach spot Advised customer that soap goes in soap dispenser not bleach section OP TEST OK
MAYTAG WASHER C7185030 Talked to Ed at techline. Per use and care guide the only cycle that uses bleach is the sanitize with oxy cycle. Or whites cycle. This unit does not have a whites cycle but instead a sanitize cycle. No other cycles use bleach. ; Job Cmpltd
MEDC215EW1 Maytag Dryer Cc clunking sound Found items stuck underneath front felt sealOP TEST OK
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.