Appliance Repair in Painesville, Ohio
for Painesville, OH
TONI - Painesville, OH
Jeff did an excellent job..very courteous and knowledgeable...definitely an asset to your Company..
Great & Friendly Service
SUE - Painesville, OH
JOHN - Painesville, OH
Ben was a pleasure to meet and was very professional and proficient
Very courteous and professional
GERALD - Painesville, OH
with respect to the "rate the cost" 3 stars - wouldn't mind seeing a "not to exceed" quote in the future IF possible as this task was completed in under 30 minutes, start to finish. just my feedback as an electrical contractor who also has to provide quotes to customers.
PATTY - Painesville, OH
KUDC10FXSS7 KITCHENAID DISHWASHER CC that the unit is not washing dishes. Have bowls with oatmeal that sit in unit for over a day not coming clean. Advised cust to rinse the dishes that food will stick to dishes, if not running right away. Ran diag 10-1 Dispenser Electrical Problem, 5-2 Door Stuck Closed, 6-4 Float Switch Open ran a calibration, the dispenser opened, machine turns off when opening door. Checked the float switch, good. Raised drain hose above the bottom of the sink. Advised cust to use 1 tablespoon of detergent has well water and to run a dishwasher magic threw the machine every 3 months. Optest ok. ; Job Cmpltd
MGDB950YW1 MAYTAG DRYER Found unit no heating high limit open unit full of lint because vent is kinked refered cust to dryer vent wizard to have vent repaired cleaned dryer oiled moving parts replaced limit ; used 1 279769 (THERMAL CUTOFF), Job Cmpltd
WRS342FIAW00 WHIRLPOOL REFRIGERATOR Found ice bucket stripped needs bucket. Cust to install ; ordrng 1 W10803533 (ice-contnr
WTW5000DW1 WHIRLPOOL WASHER Installed new part unit op tested good ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.