Appliance Repair in Painesville, Ohio
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Local Reviews
for Painesville, OH
Powered by Fluid LOCALGreat Service
John - Painesville, OH
Terrible service.
Domaniek - Painesville, OH
Terrible experience
Response from Fred's Appliance Service:
Hi There Domaniek! Thanks for dropping us a line. We very much appreciate you sharing your experience. After careful review of your records, we've found that you're very unhappy with your new range. We're very sorry that it doesn't live up to your expectations. We did reach out to the manufacturer's engineers while we were at your home. They have advised us the unit is operating as expected. We feel your best course of action would be to contact the dealer in which you purchased it from, or otherwise call the manufacturer directly to voice your concerns. We're very sorry we weren't able to provide immediate resolution for you. Thanks again -The Fred's Team.
Mr
Karl Bohr - Painesville, OH
Joe O was my technician. Joe was polite, timely, informative as well as being well educated in taking care of our washer. I will ask for Joe for future reference.
Great service!
Pam - Painesville, OH
I appreciated the time he took to answer my questions and assure me that my appliance was fixed.
Know's his stuff
Philip - Painesville, OH
Homeowner
Pattie - Painesville, OH
I had a repair man tell me my refrigerator needed to be defrosted when fan was making noise. He didn’t even look at machine. I defrosted fridge. Noice continued. Another repairman told me I needed new fan motor and ice machine. Very disappointed!!
Response from Fred's Appliance Service:
Hi There Pattie! Thanks for dropping us a line. It was great speaking with you this evening. As we discussed, you had this experience with another appliance service company. We're very sorry that you had a less than stellar experience with the first company you had out. Thanks again for talking with me. We're here if you ever need us in the future! -The Fred's Team
Great service
Tawandra - Painesville, OH
Awesome service!
Sue - Painesville, OH
Corina is a top notch service technician. Knowledge, complete assessment and follow through was the best! We will request her for future service calls.
Great Service
Sue - Painesville, OH
Great Service
Glen - Painesville, OH
The service was quick and well explained.
Need a new vendor
Mark - Painesville, OH
The service staff who came to our home get five stars because they were polite and professional. The rest of Fred's staff is just average. Their vendor never delivered the part for the repair visit; then they delivered a defective part. Four visits and three weeks later we finally have a working microwave. The automated system doesn't permit you to leave a message (to let them know the parts haven't arrived). Heads up! Your request for a morning versus an afternoon time isn't always honored..
Response from Fred's Appliance Service:
Hi Mark, Thank you for sharing your experience with us! I was able to review your service history and I do see that you received some damaged parts. We are sorry for the delays because of this! While this is rare, we are always looking to improve our service and we will certainly focus on this as an area to improve. Scheduling can be one of the most difficult parts of our service. We strive to accommodate as many time requests as possible while ensuring our technicians have an environmentally friendly and timely route. This is also something that we are frequently revisiting with improvements. We are happy to hear that our technicians did such a great job! Your feedback is very much appreciated! Have a great weekend, The Fred's Team
Great Service
Larry - Painesville, OH
My washer works again!!!
Joyce - Painesville, OH
Prompt. Great technician
John - Painesville, OH
Timely, efficient
April - Painesville, OH
Washer repair estimate
Wonderful service
Judy - Painesville, OH
Joanne
Joanne - Painesville, OH
Jason healed our cook top!
Arthur - Painesville, OH
Warranty Repair
Philip - Painesville, OH
Quickly confirmed problem, new part arrived in two days, installed no problems
service
Roger - Painesville, OH
Jason was good. Whirlpool stinks. A less than three year refrigerator with a factory defective part was not covered at all. Had to get a new refrigerator. Not happy with whirlpool.
Great service. Jeff very nice.
Susan - Painesville, OH
Great Service
Colleen - Painesville, OH
Scheduling service was very easy and flexible. Technician was professional and knowledgeable and quickly diagnosed and repaired my stove. He was able to answer my questions. Would highly recommend Fred's Appliance Services.
Great service, and on time. We, would highlly recomend Dan, Fred's Appliance.
Patrick - Painesville, OH
We, were truly not expecting, the service man to be so prompt, even though we don't usually get up as early as we were told they would be here, It, truly was a very nice experience we had with Dan, the service tech. Dan, truly looked like he knew what he was doing, and he got right to the problem.extremely happy with Dan's, professionalism, and we highly recommend, him and his company. Thanks.
Great service, had a bad fart and it was replaced with another bad part that was new and the second time that worked everything is great.
Robert - Painesville, OH
Great service
Robert - Painesville, OH
Jeff M.
WASHER GE GTWN4250D1WS Installed new part unit op tested good
Dan H.
B/IN REFRIGERATO GE ZISS420DRISS "Installed new air damper, op test good"
Arthur V.
MICROWAVE JENN-AIR JMDFS24GS00 "Cust complaint intermittently control panel will not respond. This has been after customer uses the microwave. Clock is still on but door wont open or do any other functions. After waiting several minutes touch pad works. Nothing in service matters, called techline. Talked to David. File number . Told to order touch pad. PSP ITEM. ; ordrng 1 W11201152 (panl-cntrl)"
Joe O.
REFRIGERATOR FRIGIDAIRE FGHC2345LF0 Cc: leaking from bottom of freezerFound drain tube plugged up and frozen overSteamed out drain pan and drain tubeSmall amount of debris came out of drain tube with waterOp test ok
Jeff M.
DISHWASHER JENN-AIR JDB3200AWS "Diverter motor is leaking very bad. The unit needs a new sump assembly estimate only; ordrng 1 WPW10234567 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL WTW8000BW0 Installed hinge assemblyOp test ok
Dan H.
B/IN REFRIGERATO GE ZISS420DRISS "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 34 degrees, found air damper sticking, unit needs new air damper; ordrng 1 WR49X10107 (kit damper monogram 274.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
DISHWASHER FRIGIDAIRE FGBD2438PF0A "Cc unit leaksFound tub seal in bad shape. Checked underneath unit for any additional leak. None present. Unit needs tub gasket.; ordrng 1 154827601 (gasket1624), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER GE GTWN4250D1WS Mode shifter bearings have failed. Leaking water the motor windings are burned i a picture of that. Tub seal is leaking picture of that too. And the suspension a shot also that ring split lotta times they tend to break when being removed; ordrng 1 WH02X10265 (ring split.) and 2 WH16X10158 (rod & spring asm)s and 2 WH16X10159 (rod & spring asm)s and 1 WH20X10094 (motor and inverter a) and 1 WH38X10019 (shaft and tube asm)
Arthur V.
DISHWASHER KITCHENAID KDFE104DBL2 Found unit needs disp —- Customer does not want repaired at this time. Wants to discuss with spouse—- Advised customer to quit using gel detergent——
Jason N.
DRYER AMANA NED4655EW1 "Cc unit not dryingChecked heat, good heat, poor airflow from unit. Removed vent housing, found dryer sheet stuck to outlet of drum. Removed and rechecked. Op test good."
Joe O.
WASHER WHIRLPOOL WTW8000BW0 Cc: cracking noise when closing lidFound hinge rusted out and making noise when closingNeeds hinge; ordrng 1 WPW10305277 (HINGE ASSEMBLY LEFT)
Arthur V.
REFRIGERATOR MAYTAG RSD2400DAE Found drain clogged causing issue. Styrofoam block blocking drain. No way to hook up a drain heater since heater is made of glass; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Joe O.
RANGE JENN-AIR SVE47500W Installed controlRan testOp test ok
Jason N.
WASHER WHIRLPOOL MAH5500BWW "Cc unit makes loud noise when in spin and door not closingRan quick diagnostics cycle, door latch not catching well, have to push on door to latch, unit needs door latch assembly. All functions passed, unit very loud in spin. Unit needs spin assembly. Customer not repairing."
Jason N.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc not cooling again in ff compartmentFound evap and evap cover completely frozen over again.Called WP techline for next course of action. Based on all actions taken, techline is calling this unit unrepairable. Customer to contact WP"
Jason N.
DISHWASHER WHIRLPOOL WDF510PAYB6 "Installed listed wash motor. Ran wash test, checked for leaks., op test good."
Arthur V.
WASHER WHIRLPOOL WTW8040DW4 Foe4. F6e3. F2e1. Getting these error codes. Called techline talked to Leon. Ran recalibration cycle passed. Ran a service cycle passed. Techline states Unit must be on a dedicated circuit. It needs its own power source independent of any thing else. No issues known to cause this. No service pointers on this. Etc. very improbable to have 3 controls go bad on the same washer and for it to function for weeks and always fail the same way. After resetting unit and clearing codes unit works for a short time. Advised customer about the dedicated outlet and gave them the number to customer relations.
Arthur V.
RANGE WHIRLPOOL WFG320M0BW2 Customer complaint is that the broiler area doesn’t get hot enough while the oven gets very hot. Flames are directed into oven area and broiler area does not get hot. On the middle rack (top rack will not accommodate the broiler pan). Temp was only getting to 325 deg before flame cycles off (cycled several times) Called techline talked to David . Unit is working as designed.Left customer with number to Whirlpool consumer line
Jeff M.
WASHER WHIRLPOOL NTW4516FW3 The unit had zero saved codes. Ran a test mode tested good. Ran a recalibration code tested good
Jason N.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc temps not consistent in ffFound ff evap. Frosted over. Defrosted, positioned thermistor farther down suction line per service pointer w11092686D. Checked pantry thermistor step 67, checked good. Checked pantry evap fan operation step 3, checked good. Set defrost timing to standard 8 hr defrost in diagnostics step 7."
Jason N.
DISHWASHER WHIRLPOOL WDF510PAYB6 "Cc unit not washing Ran wash cycle, unit fills, wash motor buzzing, will not wash. Power in good at 121v. Unit needs motor sump assembly. ; ordrng 1 WPW10482480 (pump&motor164.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER MAYTAG MVWB835DW3 Installed lid lockRan auto test and calibration Op test ok
Joe O.
DISHWASHER KITCHENAID KDTE334GPS0 Installed control and uiRan test cycleOp test ok
Jason N.
WASHER WHITE-WSTINGHSE LA450MXW2 "Installed listed drive belt. Ran spin cycle, op test good."
Jason N.
REFRIGERATOR MAYTAG MFI2570FEZ06 Cc food freezes in the crisper/deli drawersSealed freezer air port to deli drawers by 50% to decrease incoming freezer air volume. Set freezer temp to 2 degrees from 0. Advised customer to wait 24 for temps to regulate.
Jason N.
WASHER WHITE-WSTINGHSE LA450MXW2 "Cc unit does not spinRan spin cycle, drum turns slowly, can start by hand. Found v belt slipping on pulley. Unit needs drive belt.; ordrng 1 134511600 (v-belt1429), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER MAYTAG MVWB835DW3 Cc: ui not allowing selectionsRan auto testUnit stopped at number 11 lid lockFound error code f5e1Took steps from tech sheet for lid lockNeeds lid lock; ordrng 1 W10810403 (LID LOCK)
Arthur V.
WASHER AMANA NTW4516FW2 Customer stated unit tub seemed loose Checked all looks good. Ran diagnostics no errors. Ran a service cycle unit passed. Unit is operating as designed. Talked to JS about pop. Advised customer if wlp dont cover charges she is responsible.
Joe O.
WASHER WHIRLPOOL WFW87HEDW1 Cc: unit not running ( starting and stopping)Found codes f3e1 f9e1 and f8e3 all associated with water level errorsChecked pressure hose at pressure switch it is free flowingCleared codes ran auto testUnit working as designed Op test okOffice to billTax exempt
Joe O.
DISHWASHER KITCHENAID KDTE334GPS0 Cc: unit not operating and has had issues with uiFound ui unresponsiveChecked power unit is receiving 120v to controlControl is not sending proper power to uiNeeds control and ui; ordrng 1 W11120155 (CONTROL) and 1 W11165145 (UI)
Jeff M.
REFRIGERATOR WHIRLPOOL GD5VAXVY05 "The emitter board is flashing two times and pausing for one second. This is a failed emitter and receiver board. EST only ; ordrng 1 W10757851 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival unit ware turned off everything dry. Customer stated water leaked under his kitchen floor and dishwasher had last run a few hrs previous. Turned water on and cycled unit. No leaks found. Let cycle for approximately 30 min with several drain periods with no leaks. Possible over sudsing customers recently changed from pods to gel detergent. Advised to stick to pods. Left leak mitigation mat and advised customer to monitor when using dishwasher. Could not duplicate issue
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is leaking, found unit leaning forward, advised customer that dishwasher needs to be leaning slightly backwards, customer stated they will level unit, unit is operating as designed"