Appliance Repair in Painesville, Ohio
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Local Reviews
for Painesville, OH
Powered by Fluid LOCALGreat service
Daniel - Painesville, OH
As usual, we were provided excellent service by your serviceman Arthur. He is professional, timely and considerate.
Got the job done
Micheal - Painesville, OH
Refrigerator ice maker has finally been fixed and is once again operational. Friendly, knowledgeable and professional service!
Ou repair on Monday May, 21, 2019
Joe - Painesville, OH
A fantastic repair job was accomplished pronto. We greatly appreciate his promptness, and ability to solve our problem. Thank you again Joe and Betty
great service
Charles - Painesville, OH
Dan was very good, has great product knowledge and showed us things we didn't know
Great Service
John - Painesville, OH
Terrible service.
Domaniek - Painesville, OH
Terrible experience
Response from Fred's Appliance Service:
Hi There Domaniek! Thanks for dropping us a line. We very much appreciate you sharing your experience. After careful review of your records, we've found that you're very unhappy with your new range. We're very sorry that it doesn't live up to your expectations. We did reach out to the manufacturer's engineers while we were at your home. They have advised us the unit is operating as expected. We feel your best course of action would be to contact the dealer in which you purchased it from, or otherwise call the manufacturer directly to voice your concerns. We're very sorry we weren't able to provide immediate resolution for you. Thanks again -The Fred's Team.
Mr
Karl Bohr - Painesville, OH
Joe O was my technician. Joe was polite, timely, informative as well as being well educated in taking care of our washer. I will ask for Joe for future reference.
Great service!
Pam - Painesville, OH
I appreciated the time he took to answer my questions and assure me that my appliance was fixed.
Know's his stuff
Philip - Painesville, OH
Homeowner
Pattie - Painesville, OH
I had a repair man tell me my refrigerator needed to be defrosted when fan was making noise. He didn’t even look at machine. I defrosted fridge. Noice continued. Another repairman told me I needed new fan motor and ice machine. Very disappointed!!
Response from Fred's Appliance Service:
Hi There Pattie! Thanks for dropping us a line. It was great speaking with you this evening. As we discussed, you had this experience with another appliance service company. We're very sorry that you had a less than stellar experience with the first company you had out. Thanks again for talking with me. We're here if you ever need us in the future! -The Fred's Team
Great service
Tawandra - Painesville, OH
Awesome service!
Sue - Painesville, OH
Corina is a top notch service technician. Knowledge, complete assessment and follow through was the best! We will request her for future service calls.
Great Service
Sue - Painesville, OH
Great Service
Glen - Painesville, OH
The service was quick and well explained.
Need a new vendor
Mark - Painesville, OH
The service staff who came to our home get five stars because they were polite and professional. The rest of Fred's staff is just average. Their vendor never delivered the part for the repair visit; then they delivered a defective part. Four visits and three weeks later we finally have a working microwave. The automated system doesn't permit you to leave a message (to let them know the parts haven't arrived). Heads up! Your request for a morning versus an afternoon time isn't always honored..
Response from Fred's Appliance Service:
Hi Mark, Thank you for sharing your experience with us! I was able to review your service history and I do see that you received some damaged parts. We are sorry for the delays because of this! While this is rare, we are always looking to improve our service and we will certainly focus on this as an area to improve. Scheduling can be one of the most difficult parts of our service. We strive to accommodate as many time requests as possible while ensuring our technicians have an environmentally friendly and timely route. This is also something that we are frequently revisiting with improvements. We are happy to hear that our technicians did such a great job! Your feedback is very much appreciated! Have a great weekend, The Fred's Team
Great Service
Larry - Painesville, OH
My washer works again!!!
Joyce - Painesville, OH
Prompt. Great technician
John - Painesville, OH
Timely, efficient
April - Painesville, OH
Washer repair estimate
Wonderful service
Judy - Painesville, OH
Joanne
Joanne - Painesville, OH
Jason healed our cook top!
Arthur - Painesville, OH
Warranty Repair
Philip - Painesville, OH
Quickly confirmed problem, new part arrived in two days, installed no problems
service
Roger - Painesville, OH
Jason was good. Whirlpool stinks. A less than three year refrigerator with a factory defective part was not covered at all. Had to get a new refrigerator. Not happy with whirlpool.
Great service. Jeff very nice.
Susan - Painesville, OH
Jeff M.
WASHER GE WBSR3140G2WW "The plastic knob is worn out needs replaced; ordrng 1 WH01X10310 (knob asm control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Freezer door would not open I did not want to force it and break it. He’s going to shut the machine down and let it unthaw. And calls if he needs any further assistance
Arthur V.
WALL OVEN/MICRO GE JT3800SH2SS Installed bridge bd no good. Called techline Unit needs MAIN MACHINE BD Techsheet is under microwave which needs to be removed to get to it. Two men needed —-Customer to call when part arrives. Will reschedule after customer gets part . ; ordrng 1 WB27X25722 (machine control boar)
Arthur V.
WASHER MAYTAG MVWB835DW0 Upon arrival getting 4 error codes f0e5 off balance load. F7e8 locked rotor. F7e8 motor stator over temp. F7e2 motor drive module over temp. Cleared codes and ran thru many tests. All passed. Ran a service verification cycle and all functions passed Cycled unit with a load of customer towels unit completed drain and spin (after clothes were saturated) and towels came out damp dry as designed. Could not duplicate issue Since parts were not used please refund customer 10.04. Took suspension parts with me for return ; saved tckt
Arthur V.
REFRIGERATOR KITCHENAID KBFS22EWWH7 Replaced right side door seal. Reformed using heat. Op test good
Jason N.
WALL OVEN/MICRO GE JT3800SH2SS "Installed listed bridge board. Op test no good, thermal sensor fault still present.Art called Ge techline, Tyler said main appliance board would need replaced as the sensor sends information to that board. ; saved tckt"
Jeff M.
WASHER GE GTW460ASJ7WW Installed new part unit op tested good
Jeff M.
WASHER GE GTW460ASJ6WW The unit is not filling up with enough water now GE has a filll test set the controls on colored normal super fill and tap cold It should take a few minutes to fill up GE allows nine minutes total for roughly 26 gallons of water or 12 inches from the bottom of the drum. In the servicepointer it talks if it does not reach it’s target of water within nine minutes the unit is filling improperly. In this particular service Pointer it talks about replacing the water valves if everything else checks fine regarding waterlines water pressure drain stand pipe which all tested good. The unit will need a new water valves and switch selector; ordrng 1 WH12X24380 (SWITCH ) and 1 WH13X24386 (WATER VALVE )
Jeff M.
WASHER GE GTW460ASJ6WW Installed new part unit op tested good
Arthur V.
WASHER MAYTAG MVWX655DW1 Found three error codes. F8e1 (long fill no fill). F8e3 (overfill condition). F3e1 (pressue system out of range). Customer does not want repaired.
Arthur V.
REFRIGERATOR KITCHENAID KBFS22EWWH7 Found gasket ripped needs replaced. ; ordrng 1 W10830189 (gasket-fip)
Arthur V.
WALL OVEN WHIRLPOOL WOD51EC7HS00 Replaced control panel. Op test good. Customer set up wi fi and it is working now No core listed but i held on to it anyway just in case (has core sticker on box)
Jeff M.
WASHER WHIRLPOOL WFW92HEFW Finish drilling out the bolt from the rear shaft. then I ran a 5/16–24 tap into the shaft to rethread and clean. Replace the stater rotor and added the new bolts unit tested good.
Jeff M.
WASHER GE GTW460ASJ6WW The unit will continuously fill with water I said it’s a drain and spin and it filled halfway up it would not let us proceed any further unit needs a new control I checked there are no software updates describing this issue. ; ordrng 1 WH18X28174 (CONTROL )
Joe O.
REFRIGERATOR ELECTROLUX EI26SS30JS6A Installed door gasket and dispenserTabs broke off cover while removingNeeds dispenser coverCustomer to install; ordrng 1 241893101 (cover-module)
Jeff M.
WASHER GE GTW460ASJ7WW Agitator is extremely loose I cannot remove the agitator without breaking it. Also the unit is going off balance there is a software update to correct this issue; ordrng 1 WH43X25447 (AGITATOR BASE) and 1 WH43X25448 (AGITATOR TOWER) and 1 WH98R23015001 (SUM )
Joe O.
WASHER WHIRLPOOL WDT750SAHB0 Cc: door panel damagedFound dent in door panelWent to replace part with new panelNew panel had a huge dent in itReordering door panelParts showing out of stock office to reschedule; ordrng 1 W11087372 (panel)
Jeff M.
WASHER WHIRLPOOL WFW92HEFW In the process of disassembling the motor the bolt that holds on the road or broke in the shaft. Needs new bolts. I drilled the old bolt out Threads will need to be tapped died to clean the threads up.; ordrng 1 W11253212 (BOLT)
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Issue was the machine was shutting down mid cycle and back on. Dallas that it was plugged into was very loose the outlet needs replaced
Jason N.
RANGE JENN-AIR JES1750FB0 "Cc unit broil not working, oven temp not correct and RH burner too hot. Checked burner temp, low read approx, 350 degrees, medium approx 500 degrees. Ran broil test, broil element turned on. Ran multiple times, op test good. Ran bake test to 350 degrees, temp at 330. Calibrated oven temp +20 degrees. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer found out he was sold a used unit that was scheduled for repair by previous owner, he says the exact same part ordered was sitting in his unit when he bought it. Looks like the job was never finished. Customer called WP. Installed listed evap. Op test good. Customer is going to be in contact with Lowe’s/WP."
Jason N.
WASHER WHIRLPOOL WTW7500GC0 "Cc unit starts but doesn’t make it through to sensing, only makes clicking noiseRan wash test, lid lock not engaging, found washer(the small metal object) stuck in lid lock receiver. Removed and retested. Op test good."
Jason N.
DRYER WHIRLPOOL WED4815EW1 "Cc unit taking too long to dry and steam coming out when runningCustomer showed pop, pictures was on phone, he doesn’t know how to forward through email.Checked unit heat and airflow. Good airflow and heat, checked vent housing and blower wheel, all clear. Customers vent runs upwards through house and out second story. Advised customer to have house venting looked. Unit op test good."
Jason N.
RANGE WHIRLPOOL WGG745S0FS02 "Cc LF burner not lighting fast enoughCustomer showed popConfirmed sometimes takes approx. 10 seconds for burner to light. Adjusted gas valve down, rechecked. Burner lighting within a few clicks. Op test good."
Joe O.
REFRIGERATOR ELECTROLUX EI26SS30JS6A "Cc: frost build up in ice chute, drawer in freezer keeps falling apart, rail broke for drawerFound chute for ice maker not sealing properlyFound rail for freezer drawer broke offAnd also found ff door gasket ripped and not sealing properlyNeeds ff door gasket, drawer hanger, and dispenser; ordrng 1 241786009 (gasket-refr door) and 1 241799601 (hanger-basket) and 1 242100018 (module-dispenser)"
Jason N.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed customer supplied freezer door, checked all functions. Op test good."
Jason N.
RANGE WHIRLPOOL WFG550S0HZ1 Installed listed oven door glass. Op test good.
Jason N.
RANGE WHIRLPOOL WEE750H0HZ1 "Cc nothing will work, controls lockedCustomer showed popConfirmed control lock, could not unlock controls via panel. Power cycled unit, controls unlocked and responsive. Set time and date, op test good."
Jason N.
DISHWASHER WHIRLPOOL WDF530PAYB7 "Installed listed drain hose, op test no good. Unit not draining, disconnected drain hose sections, ran drain through first section, no water movement. Found unit drain pump and drain pump housing on sump very chewed up from hard debris. Talked with BJ, Unit needs sump assembly and drain pump. Customer not continuing repair, office to contact customer for refund."
Jason N.
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Installed listed control. Op test good.
Jason N.
DRYER SAMSUNG DV350AERXAA04 "Installed listed heater element. Ran dry cycle, good heat, op test good."
Joe O.
OTR MICROWAVE WHIRLPOOL WMH32519HB0 Cc: burning food if it cooks over 3 mins and burning smellFound unit to be heating properlyChecked over unit No shorted wires no burn markingRan unit for 4 mins with a burger patty unit cooked pattyDid not smell any burningOp test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found warm air return frozen over. Cleated ice and installed new air tower and evap fan motor ordered in november W11126274. WP2315539. She has not had a issue since November so did not call back for service to install those parts. Unit op test good
Jason N.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc noise in freezerFound back wall of freezer covered in frost . Pulled cover, evap iced up, ran defrost test step 6, bimetal open, unit needs defrost thermostat; ordrng 1 W11032800 (motor-evap)"