Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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for Lyndhurst, Mayfield Heights, Mayfield, OH
Great service excellent job no long wait time very punctual
Connie - Lyndhurst, OH
Great service excellent job not a long wait time very punctual
Great service !!
Mark - Mayfield Heights, OH
I appreciated the email that showed the technician scheduled and where I was on his list of stops. Nice touch!
great service, courteous service
Robert - Mayfield Heights, OH
Quick & Easy
Kyle - Lyndhurst, OH
Sean - Mayfield Heights, OH
Stuck ice cubemakes technicians job a breeze
Nancy - Mayfield Heights, OH
Excellent technician solves problem with no ice cubes by finding one stuck in the tubing!!
Scott - Mayfield Heights, OH
OFFICE WORKED WELL WITH ME TO SCHEDULE APPT. AND FOLLOW UP AT A CONVENIENT TIME......DAN WAS EFFICIENT IN THE REPAIR PROCESS.
Susan - Mayfield Heights, OH
1) Joe came and diagnosed the problem. He was terrific--pleasant and professional. He ordered the parts, which I got the next day. 2) Dan, with a trainee (Nick) fixed my dryer. Both were pleasant and professional.
Bradley - Mayfield Heights, OH
I contacted Whirlpool's customer service line on Friday afternoon and was immediately contacted by Fred's Appliance regarding an appointment on Monday. Corina was friendly and helpful, and didn't even laugh at me when we realized that I was just pushing the button on the washer incorrectly.
Great customer service from all
Mary - Mayfield, OH
I was very pleased about every aspect of my refrigerator repair. I received a friendly phone call to schedule my repair. Then I received an e-mail to confirm and information on tracking my repair tech. Technicians were very prompt, very efficient and knowledgeable. I couldn't be more pleased!
Amy - Mayfield, OH
Knew what he was doing, great job
Tony - Mayfield Heights, OH
Holly - Lyndhurst, OH
Chris - Lyndhurst, OH
Brett - Mayfield Heights, OH
Excellent Service and on time!
Suzanne - Mayfield Heights, OH
Great service call from Corina
Bea - Lyndhurst, OH
we always ask for Corina as she is very knowledgeable and friendly. Explains possible causes of problems, what else to look for, recommendations for different products to use.
Great service, as usual
Cotters - Mayfield Heights, OH
Always on time, knowledgeable and professional
Rick - Mayfield Heights, OH
Dan changed the microwave switch in about 15 minutes. It was still under warranty. He was pleasant and efficient.
Joseph - Mayfield Heights, OH
Fred’s came out quickly ordered the parts needed and was back to install them just as quick!
Dan was very professional & very nice.
Lynn - Lyndhurst, OH
Paul - Lyndhurst, OH
addressed our concerns.
Excellant follow up and service.
William - Mayfield Heights, OH
Great service call from Corina
Bea - Lyndhurst, OH
We requested Corina for this call as she was here a few years ago for another appliance. Very helpful with information and pros and cons of repair vs. replacements.
Excellent service 6 stars!!!!!
Sonya - Lyndhurst, OH
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed new part unit op tested good
WASHER WHIRLPOOL WFW9250WW01 Cc: loud noise and vibration when spinningFound bearing to be Extremely loud in a hand spin. Ran drain and spin. Bearing are extremely bad. Needs outer tub and basketCustomer does not want to repair today
OTR MICROWAVE WHIRLPOOL WML55011HS3 Installed ui’s and door switchesRan test. Found dent on new left ui panel. Unit is functioning as designed. Needs left ui; ordrng 1 W11220420 (panl-cntrl)
DRYER MAYTAG MEDB950YG0 "Cc: loud squealingFound loud squealing noise at beginning of cycle. Found pulley and rollers warn. Also found blower belt is dry rotted. Needs dryer repair kit and blower belt; ordrng 1 4392067 (dryer repair kit4783) and 1 WP8544742 (belt4810), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE WHIRLPOOL WOD51ES4ES01 "Customer complaint of noisy operation, confirmed, found loose panel rattling, tightened, no noise, op test good"
COOKTOP ELE KITCHENAID KGCT305EAL0 "Installed new spark module, op test good"
COOK TOP WHIRLPOOL ACC6356KFB00 "Customer complaint that elements get too hot, elements are receiving 240vac, unit is operating as designed"
REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees , freezer section temperature at 12 degrees , evaporator fan is running, compressor is running, good frost pattern on evaporator , found air channel frosted shut, cleared, good airflow to fresh food section, doors are sealing, unit needs new thermostat, customer does not want repair at this time; ordrng 1 241537103 (control-temperatur 79.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer complaint there was a slippery greasy substance on the floor the next morning after repair, since has been able to be cleaned, she requested we look under unit to see if anything is under there, removed kickplate, removed dust build up on condenser, no signs of a spillage or anything under the unit, we used a steamer no grease or oil used"
WASHER MAYTAG MVWX655DW0 "Installed new gearcase and washplate also used hub from truck stock.ran factory cal cycle unit passed all cycles is still close caking unit need motor shifter and cam; ordrng 1 W10721967 (CAM) and 1 W10913953 (actuator) and 1 W11283592 (motor-drve), used 1 W10528947 (HUB) from stock"
REFRIGERATOR MAYTAG MBF1958FEZ02 Cc off a crackling sound.removed tape and sticker from chord that was hitting back of refrigerator.fans are running compressor is running.unit is operating as designed
REFRIGERATOR GE GZS22DSJEFSS "Cc no water is dispensing and no ice is being made?unit need water valve.; ordrng 1 WR57X10032 (valve,water)"
REFRIGERATOR GE TFX25JPCG AA Cc refrigerator is leaking confirmed.found ice block in bottom of freezer.evaporator drain tube is clogged needs to be steamed out and replaced drain tube is unavailable.steamed out drain.customer does want repair
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "What is solenoid is fields allowing water to seep past the solenoid causing the icemaker to overfill; ordrng 1 WPW10341320 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Installed control and display, unit powered on then display went black.Spoke with BJ after checking unit found start and cancel buttons not functioning. Called whirlpool tech line spoke with Scott, his service matters is down and advised to check switches.Checked switches.Needs both UI’s and door switchesOffice to reschedule, parts show out of stock; ordrng 1 W11206156 (panl-cntrl) and 1 W11220420 (panl-cntrl) and 1 W11255493 (interlock)"
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Cc: dripping in rear of freezerAdvised customer it is normal. The unit goes into a defrost and is suppose to drip into drain pan. Op test ok
WASHER MAYTAG MVWX655DW0 Cc washer is grinding and not washing close.ran diagnostic no error codes grinding durning agitation unit needs gearcase and washplate ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
WALL OVEN WHIRLPOOL RBD275PDB6 Installed new part unit op tested good
REFRIGERATOR GE GFE26GGKBBB Cc fan is loud.unit is operating as designed.fresh food section is 42 degrees.fan is spinning freely.
COOKTOP ELE KITCHENAID KGCT305EAL0 "Customer complaint that burners are not lighting, confirmed, unit needs new spark module; ordrng 1 WPW10110491 (module-spk 122.23), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KUDS35FXSS0 Installed new part unit op tested good
WASHER WHIRLPOOL WTW4880AW1 "Customer complaint that unit is off balance, placed wet load in unit ran drain and spin cycle, unit spun out, unit is not unbalanced, unit is operating as designed"
DISHWASHER KITCHENAID KUDS30IXBT8 Installed adjuster kit. Op test good.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Cleared ice from evap, installed ff evap fan, siliconed wire nuts for thermistor, op test good"
RANGE WHIRLPOOL WFG550S0HV1 Cc: bake will not igniteFound pan in the storage drawer hanging off the back causing the igniter to ark on the panRan test bake to 350Op test ok
WALL OVEN WHIRLPOOL RBD275PDB6 The hinges on the upper oven door or extending past tonight degree angle unit needs new hinges left and right; ordrng 2 WP4455523 (HINGES )s
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc frosting in freezerFound left upper and left lower corner of freezer door gasket with gaps. Steamed gasket pliable, stretched to allow to mate with sealing surface of unit. Op test good."
RANGE WHIRLPOOL WFE505W0HZ1 Installed new outer glass door. Op test good.
DISHWASHER GE GLDA690P02BB "I found the sump motor seizing up needs replaced estimate only; ordrng 1 WD26X10031 (motor pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer complaint of ice in fridge and warm temps, confirmed temp was 58 in ff and ff evap was frozen solid, cleared ice on evap fan, ff evap fan failed, unit needs new ff evap fan; ordrng 1 W11098695 (fan-scroll 122.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWP575GW0 "Cc unit filling with too much water on delicate cycle.Ran diagnostics, no codes stored. Ran wash test on delicate cycle using small load customer says is typical for her. Tub filled 3/4 full of water. Unsure if this normal for this unit. Called WP techline, Andy, said if no codes, this unit is functioning normally. Ran calibration. Op test good."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Explain to the customer that the waterlines in the side-by-side refrigerator run underneath the unit which causes the water to be warm. I tasted the water from the machine the water tastes very pure. Unit op tested good
WASHER WHIRLPOOL MAV7700AWW "Installed drive motor and belt, ran spin and rain test. Op test good. Customer said he put new water lines on unit right before it stopped working, and now they both leak. Threads on inlet valves are stripped out. Customer says he wants to try Teflon tape, if that doesn’t work he will call us. I quoted this valve 12002158 as the one he will need."
WASHER WHIRLPOOL WTW4955HW1 Installed wash plateRan auto test and calibrationOp test ok