Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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Local Reviews
for Lyndhurst, Mayfield Heights, Mayfield, OH
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First - Lyndhurst, OH
We're happy with the timeliness and quality that Fred's Appliance provided. The tracking methods and top communication allowed us to depend that the job will be done. It was unfortunate to not have our replacement piece ordered correctly - but it wouldn't deter us from counting on Fred's in the future.
Response from Fred's Appliance Service:
Hello! Thank you for sharing your experience with us! We are so happy to hear that you were impressed with our timeliness, quality of service, and dependability. We are sorry to hear that your part did not arrive as expected, but are glad that your unit is back up and running again. Have a great weekend! The Fred's Team
Monarath
Monara - Lyndhurst, OH
Great Servise, Punctual was present exactly on the scheduled time.
Great experience!
J - Lyndhurst, OH
The experience was fantastic. Our technician was very knowledgeable and efficient. Diagnosed the problem quickly and fixed it perfectly. Highly recommend Fred's!
Great Service
William - Mayfield Heights, OH
Was great service. Very professional and knowledgeable. On time as well..
Paula
Paula - Mayfield Heights, OH
Very good. I need them to come out a second time and they worked around my schedule.
Great Service
Tom - Mayfield, OH
This was Brain's second trip to our house....I couldn't convince my wife that the washer was working properly but Brian did....."nuff" said!!!!
Good
Richard - Lyndhurst, OH
Very knowlegeable....
Tom - Mayfield, OH
Brian knew his stuff!
Professional,knowledgeable,and very patient
Carole - Mayfield Heights, OH
You are lucky to have her as your employee. She was able to ease my mind as soon as she entered my kitchen!😬
Very good service. Quick and efficient.
Carol - Lyndhurst, OH
Would use them again.
Very good
Emanuel - Mayfield Heights, OH
Professional
Great service
David - Lyndhurst, OH
Very professional and very efficient. We were very impressed. Wish all companies were as efficient!!!
Job well done
Judi - Lyndhurst, OH
Very Pleased.
Awesome technician!
JAMES - Lyndhurst, OH
Problem with parts
HELEN - Lyndhurst, OH
Robert did a good job. The problem was that the parts Whirlpool sent did not work.
Response from Fred's Appliance Service:
Helen, Thank you for taking the time to submit this review! It looks we had to take a couple trips to your home, we are sorry to hear that! It does look like your repair is now complete in our system, however, if you are still having any issues at all, please don't hesitate to give us a call! 1-888-45-FREDS. We're happy to hear the technician was great! Thank you, The Fred's Team
Good Service
HELEN - Lyndhurst, OH
The tech was very good. The problem was the parts sent by Whirlpool did not work.
Response from Fred's Appliance Service:
Helen, Thank you for taking the time to submit this review! It looks we had to take a couple trips to your home, we are sorry to hear that! It does look like your repair is now complete in our system, however, if you are still having any issues at all, please don't hesitate to give us a call! 1-888-45-FREDS. We're happy to hear the technician was great! Thank you, The Fred's Team
Bill
WILLIAM - Lyndhurst, OH
Great service
Great
COOKIE - Lyndhurst, OH
She was excellent per usual
Marianne
Marianne - Mayfield Heights, OH
The service was very good and excellent I enjoy talking to the technician. He knew exactly what to do and was done in a few minutes. Thank you
Great Service; Dan and Fred's
LINDA - Lyndhurst, OH
Dan arrived within the window and knew what to do. He advised us to do going forward w/ our Whirlpool washer.
great service
John - Lyndhurst, OH
he did a great JOB
Chad is a GREAT "TECH"
LARRY - Lyndhurst, OH
He is very professional and corrected the problem quickly. TELL ADAM he has a a good repair man in Chad !!
Great Service!
Boris - Mayfield Heights, OH
Corina did an excellent job replacing the glass surface of my induction cooktop. She also made few suggestions about how to get higher reimbursement from the extended warranty I purchased with the appliance. She has been courteous and attentive to my comments. It has been a pleasant experience. Thank you, Corina!
Response from Fred's Appliance Service:
Hi Boris, Thank you for taking the time to submit your review! We are so happy to hear that Corina was not only helpful in the repair of your cooktop but also helpful in educating you on your warranty! Have a great weekend! Thank you, The Fred's Team
Review
Kathryn - Lyndhurst, OH
Great Service
First - Lyndhurst, OH
Brian B.
DISHWASHER KITCHENAID KUDS35FXSSA "Burning odor from dishwasher. Removed front panel. Found thermal event on control and wire harness, sent pic. Will need control, main harness, and UI. Will list parts. Office to r/s if authorized. ; ordrng 1 W10479761 (cntrl-elec) and 1 W10871221 (WIRE HARNESS ) and 1 WPW10481125 (PANEL)"
Jeff M.
RANGE KITCHENAID KSEG700ESS2 Installed new part unit op tested good
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cust had to leave I spoke to her on the phone rescheduled her for Wednesday morning; schdld next appmnt for 12/12 WED 8-12
Jeff M.
WASHER WHIRLPOOL WFW75HEFW0 Control not needed install drain pump test good
Jeff M.
RANGE WHIRLPOOL WFG530S0ES1 Bake broil and all burners will not ignite I did add a grounding wire. Did not help. The stove is not receiving enough gas pressure I recommended to the customer to call the gas company and go from there
Brian M.
DRYER ELE ADMIRAL AGD4475TQ1 "Cc of no heat Found thermal cut off open Replaced using truck stock OP TEST OK ; used 1 279769 (THERMAL CUTOFF4012), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 The sump motor is seized up needs replaced ; ordrng 1 W11085683 (SUMP)
Brian M.
DISHWASHER WHIRLPOOL WDF310PAAD4 Installed listed partsOP TEST OK
Brian M.
DBL WALL OVEN JENN-AIR JJW2730WS02 Installed listed partsOP TEST OK
Corey L.
DISHWASHER WHIRLPOOL WDT790SAYB0 "Installed sump asm, op test good, placed water mit mat"
Corina B.
RANGE KITCHENAID KSEG700ESS2 CC that f1e1 is on the screen. Unplugged unit for 30 seconds. Cleared code. Started unit f1e1 appeared again. Will need a main control. Called SM to order part; ordrng 1 W11082269 (cntrl-elec)
Corey L.
DISHWASHER WHIRLPOOL WDT790SAYB0 "Customer complaint soap did not dissolve, started quick wash, unit filled, float switch engaged, wash motor did not start, heater is working, unit needs new sump assembly; ordrng 1 WPW10482502 (SUMP ASM)"
Corey L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint unit just beeps after starting a cycle and blinks light on door, ran diagnostics no codes found, started quick was, unit filled and advanced to wash, did his 3 times, started every time, asked customer to start a cycle like normal, customer did not shut the door within the 5 seconds this under the counter controlled unit gives, giving the light blink and beeping, explained this feature, customer tried 2 more times making sure to shut the door quickly, unit started wash both times, found no loop in drain line, installed drain loop, op test good"
Brian M.
DRYER WHIRLPOOL WED9600TA0 Cc of unit not runningFound unit getting proper power Found thermal fuse open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock
Brian M.
DBL WALL OVEN JENN-AIR JJW2730WS02 Cc of rear cover paint is messed up like it’s melted Found convect baffle Cover Spot on cover has a that looks like the paint melted took pic No other spots found removed cover found no damaged to other side or to convect rod. Ran test bake OP TEST OK Needs baffle cover ; ordrng 1 WPW10186795 (baffl-conv)
Corina B.
WASHER WHIRLPOOL WTW5000DW1 "Cust showed pop, sent pic. CC that the unit does not start. the outlet has an open ground, advised cust the outlet needs to be grounded. Ran diag no codes. Ran a manual test on cold and hot water, good ran a spin and agitate, good. Ran a calibration. Started a normal load with clothes and a drain and spin, good. Optest ok."
Jeff M.
WASHER WHIRLPOOL WTW5500BW0 "He units gearcase bearings have failed the unit needs a new gearcase ESTIMATE ONLY ; ordrng 1 W11035747 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 I was not able to copy the issue op tested good good ran the unit for 20mins
Corey L.
WASHER MAYTAG MVWC416FW1 "Customer complaint hose does not stay on sink it pops out and drains to the floor, found pop through entitlement, hose nor angled bracket are damaged, customer has hose connected to sink with duct tape, sink is an old cast iron sink, advised a standing pipe or to ask an expert at a home improvement store for a product to help in this situation like maybe a c clamp or alike, ran diagnostics no codes found"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint loud noise intermittently and slight loss in cooling, confirmed temp in ff section was 50, found ff evap frozen, cleared ice, found thermistor in the incorrect position, optimized thermistor, advised customer to allow 24 hours for temps to settle"
Corey L.
DRYER WHIRLPOOL WED5000DW2 "Customer complaint dryer will not start, confirmed found thermal fuse open, replaced thermal fuse with ts, op test good, customer has 4” solid rigid metal vent from unit to wall then it cuts down to 3” restricting airflow, advised to have property manager look into venting system; used 1 WP3392519 (THERMAL FUSE) from stock"
Jeff M.
RANGE KITCHENAID KERS306BSS0 "I called tl I explained him the issue how the machine will freeze up and stopped working. He recommended the main control to be replaced. Estimate only; ordrng 1 WPW10686474 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DISHWASHER AMANA ADB1700ADS2 "Customer complaint of loud buzzing sound 12 minutes into the cycle, started normal wash cycle, unit filled and began washing, unit made very loud buzzing noise, noise is coming from dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit was unlvl I relvl the unit op tested good
Jeff M.
DISHWASHER AMANA ADB1400AGB1 The water line was loose
Corey L.
REFRIGERATOR WHIRLPOOL ABB1924WEW1 "Customer complaint of water leaking underneath fridge, confirmed, found drain pan cracked, replaced with supplied part, op test good, left mitigation mat"
Jeff M.
RANGE KITCHENAID KERS306BSS0 The issue the customer is having his the machine will freeze up and just a T will display. Unfortunately in text sheets I was unable to locate anything involving T there is no error codes no fault codes.
Jeff M.
DISHWASHER KITCHENAID KDFE104DSS5 Dishwasher does not need rails. The leaking occurs when the customer runs the dishwasher and the sink at the same time unfortunately I did exactly that is for 20 minutes nothing happened there are no signs of water leaking from the dishwasher. Everything tested good
Jeff M.
RANGE GE JBP65B0K4BB "The heating ele it’s open est. only ; ordrng 1 WB44T10010 (unit asm bak), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DISHWASHER KITCHENAID KDFE104DBL5 "Customer complaint dishwasher not draining, no water was in unit, started drain pump, drain pump is good, started light wash, canceled to drain when wash motor kicked on, unit draining real slow, removed drain line from garbage disposal, found a zipper at the gd inlet, ran drain pump holding hose in sink, water drain out, installed drain back to gd and filled again, unit now draining into sink, advised customer to clean sink trap out to increase drain flow"
Brian M.
WASHER WHIRLPOOL WFW9150WW01 Installed control Ran auto test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
SXS REFRIGERATOR WHIRLPOOL ED2VHGXMT00 "Installed new adaptive defrost control and thermostat knob, op test good"
Jeff M.
DRYER WHIRLPOOL MGDB800VQ Installed new part unit op tested good
Corey L.
WASHER AMANA NTW4516FW1 "Installed new control, calibrated, op test good"