Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Lyndhurst, Mayfield Heights, Mayfield, OH
Powered by Fluid LOCALGreat service. Very well organized
Ellen - Mayfield Heights, OH
Perfect!
Linda
Linda - Mayfield Heights, OH
Awesome
Service call
Gail - Lyndhurst, OH
Satisfactory
Great
Corlius - Lyndhurst, OH
Very happy with service
Unwanted news but I finally have an answer to the problem.
Catherine - Lyndhurst, OH
Response from Fred's Appliance Service:
Hi Catherine! Thank you for sharing your feedback. We apologize for the issues you are experiencing with your refrigerator. We know unexpected repairs are never fun. The technician noted that you are reaching out to Whirlpool to look at replacement options. Should you decide to continue with the repair just let us know so we can order parts and get you taken care of. If you have any questions just let us know. Thanks! -The Fred's Team
ReggieJ
Reggie - Lyndhurst, OH
Corina did an excellent job and was very professional!
service
Carry - Lyndhurst, OH
Dan was friendly and professional
Diane - Lyndhurst, OH
He was I. And ou within a half hour
Curteous prompt@
Marcia - Mayfield Heights, OH
Great experience
Wendy - Mayfield Heights, OH
The service man was great. He diagnosed the problem offered a solution with a price that was more than reasonable. He was efficient and very polite. Scheduling on line was also very convenient.
Great Service
Byron - Lyndhurst, OH
Warranty work
Alec - Lyndhurst, OH
Great service.
good job
John T. - Mayfield Heights, OH
Jason came in and quickly diagnosed the problem with my oven, showing me the issue up close. He equally quickly installed the new part and tested it successfully. Great work by him! Overall price of $270 for the part plus labor (less than an hour total visit) seemed high.
Response from Fred's Appliance Service:
Hi John! Thanks for your feedback! We are happy to hear that Jason was able to get your range back up and running. We know unexpected repairs are never fun. We frequently evaluate our pricing structure to make sure it is within industry standards and allows us to provide excellent service. We will certainly consider your review during our next evaluation. If you have questions in regards to your visit feel free to reach out. Thanks again! -The Fred's Team
Warranty Work
Alec - Lyndhurst, OH
Fred's Review
Cynthia - Lyndhurst, OH
Great work!
Leslie - Mayfield Heights, OH
I called on a Monday morning to set up a repair for my oven. There were openings the next day, and by late afternoon Monday I was given a 3 hour window to expect the technician. The next day, the tracker showed that The tech had finished the previous 2 jobs and would be contacting me soon. Joe was on time, polite, and straight forward about the details. He also didn’t make a big deal when my young daughter wanted to get a look at what he was doing.
Dryer repair
Danette - Lyndhurst, OH
The service women were very professional and did a nice job explaining the work that was done.
S
Shannon - Lyndhurst, OH
Great service call from Corina
Bea - Lyndhurst, OH
We always ask for Corina. Very personable and explains up front the problem and costs.Concerned though that we are charged a service call charge plus labor. Would like to see the service call lessened or eliminated if you are actually having work done, then pay the labor charge. Charges to install a $30.00 part were $200.00+
Response from Fred's Appliance Service:
Hello Bea, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that Corina was personable and explained the problem and costs up front! Thanks! The Fred's Team
Oven
Morley - Lyndhurst, OH
Unfortunately this is the second repair on the control panel in the past 1and half years
Response from Fred's Appliance Service:
Hi Morley! Thanks for sharing your experience. We apologize that the error codes returned on your wall oven. It looks like Dan was able to get you all taken care of today. If you have any questions about your repair feel to reach out. Thanks for your feedback and have a great weekend! The Fred's Team
Great
Ralph - Mayfield Heights, OH
Great
Jacklyn - Mayfield, OH
Excellent. Very nice and professional
Joyce
Joyce - Lyndhurst, OH
Corey was great. He was knowledgeable and efficient. So glad to have my oven back.
Hopefully found problems
Robert - Mayfield Heights, OH
While I know nothing about refrigerators, it’s seems this might do it
Wonderful service!
Jim - Lyndhurst, OH
Corina was fantastic! She was very knowledgeable and very helpful and we'd be more than happy to work with her again. We love the online scheduling and the ability to track our technician via a link to give a better understanding of arrival time.
Response from Fred's Appliance Service:
Hi Jim! Thank you so much for sharing your experience! We are glad Corina was able to get you taken care of on the first trip and get your refrigerator up and running again. It is also nice to hear your thoughts on our tracking system. Waiting for an appliance repair is never fun so we are always trying to make systems easier for our customers when it comes to appointments. Thanks again and enjoy your weekend! -The Fred's team
Dan H.
DISHWASHER KENMORE 665.13183K802 "Customer complaint that no water is entering unit, confirmed, found float switch stuck in up position, freed, unit filled and began washing, op test good"
Corina B.
WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is leaking. Service pointer to replace to stator. Unit shakes in a spin. Service pointer to replace the control. Called t/l TJ. Will need a new control and stator. ; ordrng 1 W11354541 (Stator) and 1 W11314661 (Screw) and 1 W11322879 (Control)"
Dan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new user interface, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Customer complaint im not working, no errors, water filled, ice level sensor checks pass, im failed W10746960, quoted, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"
Jason N.
DISHWASHER GE DDT575SSF4SS "Cc unit not drying dishesRan diagnostics, manual heater function, heater did not turn on. Ohmed heater element from main control, heater reading 16.4ohms. Element and TCO checked good. Unit needs main control. Estimate at this time, customer will think about it.
Jason N.
WASHER MAYTAG MVW7232HW0 "Cc unit off balance codes and stops workingRan diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Op test good. Customer stated she was told she could wash large items/loads and this was a commercial machine. Advised customer about load sizing and even distribution throughout cycle. She also stated she seen codes come up on the display that cause the unit not to work f2e2. She has to unplug for awhile. F2e2 is for HMI disconnected fault. Found service pointer W11436350 for this issue. Checked ribbon connectors on HMI board, all look good. Ordering HMI console.; ordrng 1 W11478526 (HMI CONSOLE)"
Jason N.
WASHER GE GCWP1800D1WW "Cc unit making a clunking/clicking sound in cycleRan heavy wash test, filled tub full, tub almost dropped to contact base. Drive pulley chewed up on bottom edge, evidence of contacting with base. Tub springs are weak, unit needs suspension spring. Customer not repairing at this time, estimate only."
Jason N.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit lights outConfirmed freezer led and top ff ceiling leds out. Replaced freezer led module using customer supplied pre Id part. Illumination returned to all leds. Op test good.
Joe O.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc: not coolingFound temps in ff at 72 degrees and freezer at 72 degrees. Compressor is running extremely hot. Found unit is only pulling .5 amps. Needs compressor, drier and freezer evapCompressor shows out of stock, office to reschedule; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Joe O.
DISHWASHER KITCHENAID KDTE304GPS0 Installed spray arms. Ran test cycle. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 I adjusted the arm on the ice maker op tested good
Joe O.
DRYER MAYTAG MEDB725BW0 Cc: door not closingFound door catch is worn and latch misses. Swapped door catch from other side of door. Op test ok
Brian M.
RANGE JENN-AIR JIS1450DS1 Cc unit making sizzle noise Tested burners with induction made pot and pan with water No abnormal noises Only noise I could hear was the relays ticking on low setting to regulate temperature Unit is operating as design OP Test Ok
Jason N.
DISHWASHER KITCHENAID KDTE304GPS0 "Cc unit not cleaning dishes.Ran diagnostics, no codes stored. Ran wash cycle, found spray hole arms clogged with food debris. Reduced spray pressure all around. Unit needs new spray arms. Advised customer that dishes should be clear of large bits of food debris before placing in unit. Also recommenced using high temp wash with finish pods; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)"
Jason N.
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Installed water filter housing. Tested dispense several times. Good dispense pressure, op test good."
Brian M.
REFRIGERATOR AMANA n/a "Cc unit not cooling Found evap frosted over Unit not going into defrost Found bimetal stuck open and defrost timer shorted Needs bi metal and defrost timer ; ordrng 1 R0131577 (timer-def) and 1 WPC8972006 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Cc: frost and freezer burn in freezer, ice tastes like garlicFound temps in freezer section at 12 degrees. Customer states products form moisture in the bags and containers when put in the freezer then turn into frost. Customer has freezer over stocked, vents are blocked. Gaskets are sealing. Could not find any air leaks. Advised customer there is nothing in the ice maker to cause it to taste like garlic. Checked temps with thermal couple got temps of 7 degrees. Unit functioning as designed. Op test ok"
Dan H.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Customer complaint that unit is freezing veggies in the fresh food section , adjusted fresh food section performance up 4 degrees, advised customer to monitor"
Jason N.
RANGE WHIRLPOOL SF368LEPS "Cc unit bake not working, thinks it’s the ignitorRan bake test, ignitor sparking but no ignition, can smell gas, valve opening. Found bake/broil wire harness some insulation looks pretty bad, bake ignitor terminal showing signs of corrosion. Unit needs bake/broil harness. Replaced using obsolete truck stock(WPW10701462). Cleaned up ignitor electrode w/emery cloth. Ran bake test to 350, first spark ignition, preheated to 350. Op test good."
Joe O.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS ), 1 W10895713 (COUPLER ), 1 W10895750 (COUPLER ), 1 W10895757 (COUPLER ), 1 W10896678 (COUPLER), and 1 W10896690 (COUPLER ) from stock"
Jason N.
DRYER MAYTAG MEDB765FW0 "Installed control board and ui overlay. Ran dryer op test, op test good."
Dan H.
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39” off of floor, corrected drain hose, unit is operating as designed"
Jason N.
RANGE GAS MAYTAG MGRH752BDW "Cc unit oven not preheatingRan bake test, ignitor not glowing. Found ignitor physically open. Unit need bake ignitor. Resolved using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"
Jason N.
DRYER MAYTAG MEDB765FW0 "Cc unit not working and code f6e3Customer showed popRan diagnostics, confirmed f6e3 for acu cannot hear ui. Unit needs console overlay and main control.; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"
Joe O.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Cc: not coolingFound temps at 58 degrees both sections. Found no frost pattern. Found low side pressure resting at 49psi. Running pressure only drops to 35. Needs compressor and drier. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Corina B.
REFRIGERATOR KITCHENAID n/a CC that the ff section is not cooling. Found a lost of frost on the evap cover. Steamed out the evap. Replaced the thermistor from t/s. Optest ok. ; used 1 WPW10384183 (Thermistor) from stock
Corey L.
WASHER MAYTAG MVWB835DW4 "Customer complaint washer not working, confirmed, power to unit is ok, found water leaking from shut off valve above unit in basement dripping onto back of console onto main control puddling up shorting control, advised customer this is not covered under warranty and quoted for self pay without shipping, ok, replaced control, op test good, pulled unit a foot or so away from wall preventing leak from hitting unit, advised to have valve replaced by a certified plumber"
Jeff M.
REFRIGERATOR MAYTAG MRT118FFFM01 The temperatures inside the unit tested good customers just nervous
Jason N.
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit water dispense is slowCustomer stated he changed filter approx 4 weeks ago. Confirmed low psi water dispense. Removed filter from housing, good pressure at filter head. Reinserted filter and retested, dispense psi much improved, customer states it’s normal now. Advised customer to monitor. If this issue should return in the near future, pre Id filter housing (WPW10121138)."
Jason N.
REFRIGERATOR WHIRLPOOL GSC25C4EYW02 "Cc unit filter housing won’t shutFound filter housing door not latching. Replaced filter housing using customer supplied pre Is part. Reinserted filter, closed door. Tested water dispense. Op test good."
Jason N.
OTR MICROWAVE WHIRLPOOL WMH78019HZ0 "Cc unit buzzing and not heatingRan heat test, unit buzzing loudly, unit drawing 5.8a. Unit did not heat water. Unit needs magnetron. Customer not repairing at this time, estimate only."
Corina B.
WALL OVEN WHIRLPOOL KODE500ESS04 Replaced the control. Heated both ovens to 450* lights did not flicker. Brought core back for return. L1 to n 120 volts dropping below 110 volts. Will make the lights flickers. Will need an electrician. Optest ok
Jason N.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc unit not making iceCustomer stated it stopped making ice for a few days, it started making ice over the weekend again, has been making ice since. Found ice container full of ice. Ran thermistor test 1, 2, and ice box thermistor 37. All passed. Ran manual ice maker harvest, ice maker indexed and filled with water. Unit is working as designed at this time."
Dan H.
RANGE KITCHENAID KERS202BWH0 "Installed new element, op test good"