Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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for Lyndhurst, Mayfield Heights, Mayfield, OH
Kathryn - Lyndhurst, OH
First - Lyndhurst, OH
This Whirlpool Refrig - A Lemon turning into Lemonade With Fred!?
James - Mayfield, OH
6-7 month old side by side refrigerator has had a total of 4 service calls for 2 different problems -mfg. issues with controls/thermostat. Corina has done an outstanding job each and every time. Neat, efficient, and aim to please the customer describes her!
Response from Fred's Appliance Service:
Hi James, Thanks so much for taking the time to submit your review! We know it can be a bummer to have issues with a recently purchased refrigerator, so we do our best to send out our knowledgeable technicians in a timely and efficient matter. We are so glad Corina was able to assist to help you get this unit up and running. Have a great weekend! The Fred's Team
First Interstate - Lyndhurst, OH
Our service tech was very nice, friendly and professional.
Fast Efficient Service. Tech very knowledgeable
JIMMY - Mayfield Heights, OH
ROSEMARIE - Lyndhurst, OH
Prompt, knowledgable. Would recommend
EDITH - Lyndhurst, OH
arrive on time. diagoinxed the problem quickly and fixed the machine without needing new part. Adivsed me that despite the age of the machine, it ewas worth fixing.
ROBERT - Mayfield Heights, OH
Great Service and found my issue right away. Advised on what to do next.
ROBERTA - Lyndhurst, OH
mary - Mayfield Heights, OH
LINDA - Mayfield Heights, OH
Service technicians are all very polite and respectful
robert - Mayfield Heights, OH
great service and great repair person
TEARSEA - Mayfield Heights, OH
very timely and courteous people working for this company
WANDA - Mayfield, OH
ELLEN - Lyndhurst, OH
MICHAEL Gershen - Mayfield, OH
I had a bad experience before I meet Fred’s
Pleasant experience with service call
BEA - Lyndhurst, OH
Corina was very personable and explained all the "ifs, ands, buts" of the problem- if she had the part, but we couldn't get the screw out. She was acceptable to try my suggestions.
mark - Mayfield Heights, OH
Expensive for a 30 min service and small plastic part
JOSEPH - Mayfield, OH
Expensive!!!! Service efficient
Response from Fred's Appliance Service:
Hello Joseph! Thank you for your review. I've reviewed the charges on your particular job record, and they are in line. We charge in accordance of a national flat rate labor guide that our parts distributor provides. This guide is a nationally recognized guide in the appliance industry. Let me know if we may be of further assistance. Thank you - The Fred's Team
vERY FOCUSES WORKER INTENT ON SOLVING THE PROBLEM
PATRICIA - Mayfield, OH
DANIEL - Lyndhurst, OH
TOM - Mayfield Heights, OH
CHARLES - Mayfield Heights, OH
Corina was very knowledgeable. solved our issue with the stovetop. helped me understand the other issue with the knobs getting hot when using the oven.
Great service, wonderful price.
LINDA - Mayfield Heights, OH
Excellent repair woman!!
BILLIE - Lyndhurst, OH
AMANA REFRIGERATOR SXD2252W The unit is not cooling vary well 20 in the freezer and 50 in the frig I cleaned the condenser. I told he she needs to wait 24hours for the temp to change ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmplt
KICU500XBL Kitchenaid Cooktop Replaced the cooktop. Optest ok.
KBFS20EVWH10 Kitchenaid Refrigerator CC that there is a solid block of ice in the bin and frost on the fz.Found about 2” of ice in the bin. Cycled ice maker 3xs ice maker is not leaking and the vavle is shutting off. Replaced the valve. Found the gasket on the RT side not touching the frame. Steamed the gasket out. Optest ok; Job Cmpltd,
AED4475TQ0 Whirlpool Dryer Customer complaint dryer does nothing, confirmed timer not even ticking, voltage to unit good, found thermal fuse open, quoted customer, ok, replaced op test good, customer has a foil style 4” vent reducing to a 3” vent for about 2 feet before outside, advised customer to have a 4” Installed and the foil vent is a fire hazard and should be replaced with solid metal or semi solid metal vent; used 1 WP3392519 (THERMAL FUSE)
GU2275XTVY1 Whirlpool Dishwasher Customer complaint dishwasher won’t start just blinks, confirmed unit is not accepting selections and then randomly picking a combination of lights to repeatedly blink, stuck key test shows ui needs replaced, found silver migration on ui ribbon; ordrng 1 WPW10175237 (panel-cntl),
WGD8000DW3 Whirlpool Dryer CC that the clothes are coming out wet at end of cycle. Checked outside vent, no airflow. Advised customer to have the vent cleaned out. Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Optest ok
KICU500XBL Kitchenaid Cooktop CC that the glass top is cracked. Found a crack on the right hand of the cooktop. Will need a new glass cooktop. Called SM to order part. ; ordrng 1 WPW10328516 (cooktop)
KRFC300ESS01 Kitchenaid Refrigerator Cc that unit is freezing Ff 32 ff 5Found fresh food setting at its lowest setting at 33 recommendation is 38 Set to recommended temps Advised to use as normal Advised on food location ; Job Cmpltd,
W122 Jenn-Air Range Cc that clock stops working gets stuck at 1:22 Found clock not rotating on its own and the stop and start does not work either Needs clock board replaced Clock has been discontinued and no longer available ; ordrng 1 701633 (clock )
HTH17CBT2RWW GE Refrigerator Cc that fan is loud Found fan hitting the back wall cover Repositioned fan and adjusted rear cover OP TEST OK ;
WED4815EW1 Whirlpool Dryer Cc that unit is hard to shut Found latch and catch broken Replaced striker and catch OP TEST OK
MHW5500FW1 Maytag Washer Cc of error popping up Found error f8e1 No water entering, customer has burst resistant hose on. Installed regular rubber hoses supplied by customer Ran auto test OP TEST OK
MRT118FFFM01 Maytag Refrigerator Cc that unit is freezing food in fridge Found unit on coldest settingAdvised on how to adjust temps OP TEST OK
MVWX655DW1 MAYTAG WASHER Found unit stored long fill fault again. Found cold water intake blocked with sediment again. Cleaned screen again. Advised Cust the unit is working as designed. If issues continue a plumber will be needed to see what going on with water supply. Advised she may want to have them out regardless. ; Job Cmpltd
KBFS20EVWH10 KITCHENAID REFRIGERATOR Customer complaint that ice maker is not working, found water to unit shut off, turned on, tech did not know water was turned off to unit, water is dispensing now, no need for new valve; Job Cmpltd
KBFS20EVWH10 KITCHENAID REFRIGERATOR Customer complaint that unit is not dispensing water, confirmed, found no water coming through valve, valve is recieving 120vac, ordering another valve; ordrng 1 WP12544124 (valve),
KFCS22EVMS5 KITCHENAID REFRIGERATOR Installed new air damper, op test good ; Job Cmpltd
MFX2570AEM4 Maytag Refrigerator Cc that I've maker not working Found ice maker getting power and rotating but not calling for water Needs ice maker replacedReplaced ice maker from truck stock Unit rotated and called for water OP TEST OK ; used 1 W10882923 (ICE MAKER ASSY 9280)
MVWB950YG0 Maytag Washer Cc that unit flashes error F51 Ran diagnostics found error code aF51 RPS sensor Found bolt in stator not tightened all the way and causing RPS to read bad at spin out Tightend bolt OP TEST OK ;
FFHS2622MBPA Frigidaire Refrigerator CC that the water dispenser is broken. Found the water fill nozzle was pushed inside the control. Optest ok
ZEK938SF2SS GE WALL OVEN Customer complaint that oven is not working, found no buttons on user interface working, reset controls, buttons on user interface are working now, started bake for 350 degrees, unit heated, display showed f0(shorted off key) error code, all keys on user interface are working, unit needs new control, control is out of stock at all our distributors
KBFS20EVWH10 KITCHENAID REFRIGERATOR Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but did not fill, found ice maker fill tube frozen solid, unit needs new valve; ordrng 1 WP12544124 (valve)
KFCS22EVMS5 KITCHENAID REFRIGERATOR Customer complaint of loud thumping sound, noise is coming from air damper, ordering new air damper ; ordrng 1 WPW10594329 (control)
MVWC565FW1 Maytag Washer Replaced the control. Brought core back for return. Ran a calibration. Ran a normal load and a drain spin. Optest ok.
MVWC416FW1 Maytag Washer CC that the agitator came loose. Re installed the agitator. Found the dispenser was broken. Cust can install part ; ordrng 1 W11205050 (FABRIC SOFTENER CUP),
NTW4516FW1 Amana Washer Found units cycle selector was set backwards. Out a black line on the knob to indicate cycle being selected. Ran normal wash on hot. Checks good. Advised unit maxes out at 80f. Op test ok
WRF555SDFZ05 Whirlpool Refrigerator Cc that there was frost Did not find any frost she said she adjusted temps yesterday Ff 38 Fr 0 Normal operation temps no frost build up advised on making sure freezer shuts ; Job Cmpltd
FFHS2622MBPA Frigidaire Refrigerator eplaced the icemaker. Steamed out the evap fan, was covered in ice. Optest ok
ADB1400AGB1 AMANA DISHWASHER Customer complaint that unit is not drying the dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd
WRS325FDAW04 Whirlpool Refrigerator Replaced the parts listed. Brought core back for return. Optest ok
MDB6769PAW2 Maytag Dishwasher Installed control board OP TEST OK ;
JS42PPDUDB00 JENN-AIR REFRIGERATOR Found machine not turning on and noises coming from control board. When power pad on UI is pressed, UI powers up for one second and then turns off. Will need main control kit and also per ser pointer R4317492, will need UI assembly. ; ordrng 1 W10789107 (CONTROL 30079) and 1 WPW10468942 (CNTRL ASSEMBLY)
MVWX655DW1 MAYTAG WASHER Unit stored long fill again. Found cold water intake blocked. Cleaned out. Cold water now working. Op test ok. ; Job Cmpltd
WRS325FDAW04 Whirlpool Refrigerator C that the unit is not working. Checked the defrost, had continuity. Plugged it back in and the unit started. Will need a new thermostat. Called SM to order parts.; ordrng 1 WPW10151374 (diffuser) and 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)