Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
for Lyndhurst, Mayfield Heights, Mayfield, OH
Service technicians are all very polite and respectful
robert - Mayfield Heights, OH
great service and great repair person
TEARSEA - Mayfield Heights, OH
very timely and courteous people working for this company
WANDA - Mayfield, OH
ELLEN - Lyndhurst, OH
MICHAEL Gershen - Mayfield, OH
I had a bad experience before I meet Fred’s
KITCHENAID REFRIGERATOR KRFC704FPS00 Found comp humming, but not starting, tapped system in 28”vac on bothsides, added r134a, found drier valve leaking, needs comp kit; ordrng 1 W11025999 (COMP KIT), schdld next appmnt for 3/1 THU ! [****],
KITCHENAID REFRIGERATOR KRFC704FPS00 Centered valve, recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.65oz r134a, started unit, op test ok; used 1 W10895713 (8.5/8COUPLER), 1 W10895750 (7.5/5COUPLER), and 1 W10896676 (6/4COUPLER) from stock, Job Cmpltd,
MDB4949SDZ0 WHIRLPOOL DISHWASHER CC that the unit is dead. Checked outlet, the outlet is bad. Plugged the dw into another plug dw start up. Optest ok ; Job Cmpltd
KRFF302EWH01 KITCHENAID REFRIGERATOR Customer complaint that freezer section door handle is loose and pantry lid keeps falling off, Tightened freezer section door handle, adjusted pantry lid mounts, op test good ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.