Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Lyndhurst, Mayfield Heights, Mayfield, OH
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Carry - Lyndhurst, OH
Dan was friendly and professional
Diane - Lyndhurst, OH
He was I. And ou within a half hour
Curteous prompt@
Marcia - Mayfield Heights, OH
Great experience
Wendy - Mayfield Heights, OH
The service man was great. He diagnosed the problem offered a solution with a price that was more than reasonable. He was efficient and very polite. Scheduling on line was also very convenient.
Great Service
Byron - Lyndhurst, OH
Warranty work
Alec - Lyndhurst, OH
Great service.
good job
John T. - Mayfield Heights, OH
Jason came in and quickly diagnosed the problem with my oven, showing me the issue up close. He equally quickly installed the new part and tested it successfully. Great work by him! Overall price of $270 for the part plus labor (less than an hour total visit) seemed high.
Response from Fred's Appliance Service:
Hi John! Thanks for your feedback! We are happy to hear that Jason was able to get your range back up and running. We know unexpected repairs are never fun. We frequently evaluate our pricing structure to make sure it is within industry standards and allows us to provide excellent service. We will certainly consider your review during our next evaluation. If you have questions in regards to your visit feel free to reach out. Thanks again! -The Fred's Team
Warranty Work
Alec - Lyndhurst, OH
Fred's Review
Cynthia - Lyndhurst, OH
Great work!
Leslie - Mayfield Heights, OH
I called on a Monday morning to set up a repair for my oven. There were openings the next day, and by late afternoon Monday I was given a 3 hour window to expect the technician. The next day, the tracker showed that The tech had finished the previous 2 jobs and would be contacting me soon. Joe was on time, polite, and straight forward about the details. He also didn’t make a big deal when my young daughter wanted to get a look at what he was doing.
Dryer repair
Danette - Lyndhurst, OH
The service women were very professional and did a nice job explaining the work that was done.
S
Shannon - Lyndhurst, OH
Great service call from Corina
Bea - Lyndhurst, OH
We always ask for Corina. Very personable and explains up front the problem and costs.Concerned though that we are charged a service call charge plus labor. Would like to see the service call lessened or eliminated if you are actually having work done, then pay the labor charge. Charges to install a $30.00 part were $200.00+
Response from Fred's Appliance Service:
Hello Bea, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that Corina was personable and explained the problem and costs up front! Thanks! The Fred's Team
Oven
Morley - Lyndhurst, OH
Unfortunately this is the second repair on the control panel in the past 1and half years
Response from Fred's Appliance Service:
Hi Morley! Thanks for sharing your experience. We apologize that the error codes returned on your wall oven. It looks like Dan was able to get you all taken care of today. If you have any questions about your repair feel to reach out. Thanks for your feedback and have a great weekend! The Fred's Team
Great
Ralph - Mayfield Heights, OH
Great
Jacklyn - Mayfield, OH
Excellent. Very nice and professional
Joyce
Joyce - Lyndhurst, OH
Corey was great. He was knowledgeable and efficient. So glad to have my oven back.
Hopefully found problems
Robert - Mayfield Heights, OH
While I know nothing about refrigerators, it’s seems this might do it
Wonderful service!
Jim - Lyndhurst, OH
Corina was fantastic! She was very knowledgeable and very helpful and we'd be more than happy to work with her again. We love the online scheduling and the ability to track our technician via a link to give a better understanding of arrival time.
Response from Fred's Appliance Service:
Hi Jim! Thank you so much for sharing your experience! We are glad Corina was able to get you taken care of on the first trip and get your refrigerator up and running again. It is also nice to hear your thoughts on our tracking system. Waiting for an appliance repair is never fun so we are always trying to make systems easier for our customers when it comes to appointments. Thanks again and enjoy your weekend! -The Fred's team
very good service
George - Mayfield, OH
Jeff was great
Robert - Mayfield Heights, OH
Great service.
Syed - Mayfield Heights, OH
Figured out the issue very fast and resolved it very quickly too. It was also covered under the warranty to that was good too.
Teenikka
Teenikka - Mayfield Heights, OH
It was very professional , he explained everything he was doing and reassured me that he would have my machine working again.
Great service !!
Marcia - Lyndhurst, OH
Joe was very professional and solved our problem with the ice machine. I highly recommend him to anyone needing service!
Well done!
Marc - Mayfield Heights, OH
Although I originally was given a several-hour window (which is tough), the tech arrived fairly early in the window, so the wait turned out to be not oppressive. Jeff was knowledgeable and efficient, and he had the needed part in his truck, so he was able to fix the washing machine (replace the pump) immediately.
Response from Fred's Appliance Service:
Hi Marc, Thank you for dropping us a line! Scheduling is certainly one of the most challenging aspects of our industry. When scheduling our appointments, we must keep in mind the length of time a repair and/or diagnostic must take, average traffic patterns, and the route from one home to the next. There is a lot to consider so we offer three-hour timeframes so that we can arrive during the expected time. We are glad that your technician arrived on the earlier side of the window and that he was knowledgeable and efficient! Thank you! The Fred's Team
Jason N.
REFRIGERATOR FRIGIDAIRE FFHS2322MSKA "Cc unit making a beeping sound, recently changed water filterFound unit flashing “hi” alarm for ff section. No airflow from damper into ff. Unplugged unit then plugged back in, damper motor clicking but not opening. Unit needs damper control. ; ordrng 1 242303001 (damper assy11992), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc unit needs freezer door handle replacedCustomer fell and damaged freezer door. Cust received part(screw) from Maytag. Found left hand screw pulled out of door. Flattened door at left hand screw hole, hole slightly oblong. Inserted new screw, screw is holding. Reattached door handle. Op test good. Advised customer if handle loosens eventually, unit may need a new door due to sheet metal damage at screw hole."
Jason N.
REFRIGERATOR KITCHENAID KSRV22FVWH02 "Cc unit not working again, not coolingConfirmed both compartments at room temperature. Compressor running, connected gauges, low side in 15 in vacuum.Found suction line to compressor covered in uv dye, copper showing signs of corrosion under foam wrap. Cut out suction line, repaired with new copper. Recovered refrigerant, Pulled vacuum on system to 29 in/hg for 15 min, held vacuum for 15 min. Recharged with 5.3oz of r134a. Watched unit for 10 min, unit cooling, no signs of further leaks. Advised customer to allow 24 hrs for unit to return to desired temps."
Jason N.
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit display blank sometimesCustomer stated display will get a line though it and then go white. Has not happened in while. Replaced console using customer supplied pre Id. Op test good. Advised customer to reconnect to WiFi.
Jason N.
RANGE WHIRLPOOL CWE5800ACS "Cc unit coding f5e2 when doing a self cleanRan diagnostics, verified f5e2 for door lock error. Ran self clean lo, after about 15 min unit codes f5e2. Latch mechanism not functioning. Unit need latch assembly. Customer not repairing at this time, will think about it."
Jason N.
REFRIGERATOR KITCHENAID KSRV22FVWH02 "Cc unit needs compressor.Found compressor relay just clicking, compressor seized. Recovered refrigerant, replaced compressor and uv dye drier using customer supplied part. Pulled system into a 29 in/hg vacuum for 15 min, held vacuum for 15 min, no change to gauges. Recharged system with 5.3oz of r134a. Unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to normal temps."
Jason N.
MICROWAVE WHIRLPOOL WMH32519HZ4 "Cleaned up burnt area, applied touch up. Installed new support. Ran op test on 1 min timed. No arcing occurring, op test good."
Brian M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc of gap Found 1 screw not seated in all the way Screwed in screw OP Test Ok
Dan H.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Installed new door handle, op test good"
Dan H.
WASHER WHIRLPOOL WTW5640XW0 "customer complaint that during the cold rinse cycle water kept pouring in, ran diagnostics found f7e6(motor fault), f0e2(over suds ), and f8e3(overflow condition ) error codes, started normal wash cycle, unit did not stop filling at proper water level, pressure hose Is good, unit needs new control, customer does not want repair; ordrng 1 W10393444 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit has scratch on UI and thinks rinse aid isn’t work Found unit not installed correctly fixed installation Found UI to have a scratch installed UI Advised customer on rinse aid and the effects it may take a few loads for it to have a noticeable difference and advised on running sink with hot water before starting dishwasher, Advised to call whirlpool
Jason N.
MICROWAVE WHIRLPOOL WMH32519HZ4 "Cc unit sparking when in useCustomer states it will intermittently spark on the left side on the cavity near the rack support. Will spark with or without rack installed. Confirmed arc pit marks on left of cavity around rack support and some above support. Called wp techline, Bruce, replace rack support, sand down damaged area of liner, and cover with touch up paint. ; ordrng 1 8204955 (tuchup) and 1 W10840759 (support)"
Jason N.
COOK TOP WHIRLPOOL ACC6356KFB00 "Cc unit burners too hot Customer states the burners getting too hot, left rear large burner coil separating from support base and drip plate is discoloring. All other burners have foil drip pan covers, left rear does not. Ran op test on left rear and right front, these are the same size. Temperatures nearly identical on medium, cycling properly. Unit is operating as designed. Unit would need left rear burner and drip plate. Customer also wants to know if whirlpool burner coils will fit this unit, advised he would have to talk to wp about that. Customer not repairing at this time, calling wp about his options.; saved tckt"
Joe O.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed door. Cycled ice maker. Op test ok
Joe O.
DRYER MAYTAG MEDC700VW0 Cc: squeezingFound idler pulley worn. Needs idler pulley. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
Dan H.
WASHER MAYTAG MTW5640TQ1 "Customer complaint that unit is not spinning or draining, unit spins and drains, filled tub, advanced to spin, unit drained completely, unable to duplicate the problem , unit is operating as designed"
Joe O.
DISHWASHER WHIRLPOOL WDT730PAHW0 Cc: gasket failureFound gasket falling off machine. Replaced door gasket. Ran test cycle. Op test ok
Joe O.
WASHER MAYTAG MVWX655DW1 Installed water valves. Ran auto test and calibration. Ran normal cycle. Op test ok
Joe O.
DRYER ADMIRAL AED4675YQ0 "Cc: burning smell, not spinningFound motor was stuck in position. Rotated drum, unit started. Advised customer if it happens again it could potentially need a new motor. Op test ok"
Joe O.
WASHER MAYTAG MVWX655DW1 "Cc: not washingFound error code f8e1(long fill no fill). Ran auto test, unit not filling with cold water. Found house supply is good. Found cold water valve receiving proper power. Needs water valve. ; ordrng 1 W11127357 (housing15119), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR AMANA ART318FFDW06 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 3.7oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS), 1 W10895713 (COUPLER ), 1 W10895720 (COUPLER), 1 W10895748 (COUPLER ), 1 W10896678 (COUPLER ), 1 W10896689 (COUPLER), 1 W10896690 (COUPLER), and 1 W10897195 (COUPLER) from stock"
Joe O.
REFRIGERATOR KITCHENAID KRSF505ESS01 Installed thermistor and fan. Unit is cooling. Advised to allow 24 hrs for temps to adjust. Op test ok
Jason N.
WASHER WHIRLPOOL WFW5620HW0 "Cc unit leaking water Customer states she has to put towels down at the bottom sides of the unit to catch water leaking. Checked bellow condition, checks good. Ran auto cycle, then filled tub to highest allowable water level. Checked inlet water hoses and drain hose connections. Could not detect a leak anywhere on unit. Drained, and started a quick wash with towels load. Ran through entire cycle, checked for leaks, again no water anywhere coming from unit. Unable to find a leak at this time. Customer to monitor."
Jason N.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc unit freezing in ff sectionCustomer does not have pop, contacting Best Buy. Advised to send pop information to service@fredsappliance.comCustomer stated lower section in ff is freezing and produce in drawers is freezing. Found ff evap frosted over, fan is not running. Unit needs ff evap fan, also adding evap thermistor. Changed defrost timing in diagnostics menu 7 to standard 8 hr. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Jason N.
WASHER MAYTAG MVWC565FW1 "Cc unit start button sometimes will not start unitCustomer showed pop.Customer stated unit will not immediately start when start button is pushed, but will start if she tries again at a later time.Ran diagnostics, found code f0e2 for oversuds. Ran multiple test cycles, unit function is normal at this time, could not duplicate a no start issue. Checked power in to unit, good at 123v, correct polarity."
Joe O.
RANGE KITCHENAID KSDB900ESS2 Installed manifold and ui. Bezels are not interchangeable with new panel. Needs bezelsCustomer to install. ; ordrng 1 W10814133 (bezel-knob)
Jason N.
DRYER KENMORE 110.770326 "Installed thermistor, cleaned out unit vent housing and tube. Ran timed cycle on high heat with vent off. Good airflow, reaching 160 degrees then shutoff. Reattached venting, checked airflow at vent outlet, low airflow, venting will need serviced. Unit op test good."
Jason N.
DISHWASHER WHIRLPOOL WDT970SAHB0 "Cc unit not cleaning dishes Ran diagnostics found codes f6e4 for float switch open, f3e3 for failed owi calibration. Found float switch lever popped out, no water entering unit. Reinstalled. Ran diagnostics mode cycle. Op test good. Advised customer to run a clean cycle on hi temp before running the next load."
Corey L.
WASHER WHIRLPOOL MHW5630HW0 "Installed pump and bellow, ran quick wash, no leaking observed, advised to monitor next time you do a clean wash cycle"
Joe O.
REFRIGERATOR AMANA ART318FFDW06 Customer states they never received the evaporator. Compressor and drier arrived. Reordering evaporatorPart shows out of stock office to reschedule; ordrng 1 W11407409 (EVAPORATOR)
Joe O.
RANGE KITCHENAID KSDB900ESS2 "Cc: call service message, knob pulling outFound error code f2e1(stuck key). Ran auto test. Found burner valve twisted and not aligned. Needs ui and manifold assembly; ordrng 1 W10826727 (manifold) and 1 W10913685 (panl-cntrl)"
Jason N.
RANGE WHIRLPOOL WFG320M0BS0 "Cc unit oven not staying correct temperature.Ran bake test to 350, checked amp draw on, ignitor. Drawing 2.8a and very slow to creep up to 3a, ignitor is weak. Replaced ignitor using truck stock. Reran bake test to 350. Good ignition, let cycle. Op test good.; used 1 12400035 (IGNITER) from stock"
Corey L.
WASHER MAYTAG MVWC415EW1 "Customer complaint washer not starting, confirmed ran diagnostics found f5e1 lid lock fault, found lock strike magnetized to lid preventing it from falling to enter lock, disconnected strike from lid, op test good; used 1 SENIORDISCOUNT (senior discount) from stock"
Corey L.
WASHER WHIRLPOOL MHW5630HW0 "Customer complaint washer leaked during a clean washer cycle like a cup, ran quick way for 15 minutes, found evidence of water on frame in front of drain pump, unable to pin point where leak is coming from, tightened pump filter and bellow to tub adjustment screw, advised customer to run a clean cycle and monitor"