Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Lyndhurst, Mayfield Heights, Mayfield, OH
Powered by Fluid LOCALGreat service
Anne - Lyndhurst, OH
service was on yhe slow side, price was very high
Albert - Lyndhurst, OH
Response from Fred's Appliance Service:
Hi Albert! Thanks for sharing your feedback. We apologize for the delay in getting this repair completed for your refrigerator. We know that you have been waiting a long time for parts. We do our best to get our customers taken care of as quickly as possible and updated as much as we can, especially when they are on backorder with the distributor. When it comes to pricing we frequently evaluate our structure to make sure it is in line with industry standards. During our next evaluation, we will certainly consider your review. Should you have any additional questions in regards to your repair just let us know. Thanks and have a good day! -The Fred's Team
Great service. Very well organized
Ellen - Mayfield Heights, OH
Perfect!
Linda
Linda - Mayfield Heights, OH
Awesome
Service call
Gail - Lyndhurst, OH
Satisfactory
Great
Corlius - Lyndhurst, OH
Very happy with service
Unwanted news but I finally have an answer to the problem.
Catherine - Lyndhurst, OH
Response from Fred's Appliance Service:
Hi Catherine! Thank you for sharing your feedback. We apologize for the issues you are experiencing with your refrigerator. We know unexpected repairs are never fun. The technician noted that you are reaching out to Whirlpool to look at replacement options. Should you decide to continue with the repair just let us know so we can order parts and get you taken care of. If you have any questions just let us know. Thanks! -The Fred's Team
ReggieJ
Reggie - Lyndhurst, OH
Corina did an excellent job and was very professional!
service
Carry - Lyndhurst, OH
Dan was friendly and professional
Diane - Lyndhurst, OH
He was I. And ou within a half hour
Curteous prompt@
Marcia - Mayfield Heights, OH
Great experience
Wendy - Mayfield Heights, OH
The service man was great. He diagnosed the problem offered a solution with a price that was more than reasonable. He was efficient and very polite. Scheduling on line was also very convenient.
Great Service
Byron - Lyndhurst, OH
Warranty work
Alec - Lyndhurst, OH
Great service.
good job
John T. - Mayfield Heights, OH
Jason came in and quickly diagnosed the problem with my oven, showing me the issue up close. He equally quickly installed the new part and tested it successfully. Great work by him! Overall price of $270 for the part plus labor (less than an hour total visit) seemed high.
Response from Fred's Appliance Service:
Hi John! Thanks for your feedback! We are happy to hear that Jason was able to get your range back up and running. We know unexpected repairs are never fun. We frequently evaluate our pricing structure to make sure it is within industry standards and allows us to provide excellent service. We will certainly consider your review during our next evaluation. If you have questions in regards to your visit feel free to reach out. Thanks again! -The Fred's Team
Warranty Work
Alec - Lyndhurst, OH
Fred's Review
Cynthia - Lyndhurst, OH
Great work!
Leslie - Mayfield Heights, OH
I called on a Monday morning to set up a repair for my oven. There were openings the next day, and by late afternoon Monday I was given a 3 hour window to expect the technician. The next day, the tracker showed that The tech had finished the previous 2 jobs and would be contacting me soon. Joe was on time, polite, and straight forward about the details. He also didn’t make a big deal when my young daughter wanted to get a look at what he was doing.
Dryer repair
Danette - Lyndhurst, OH
The service women were very professional and did a nice job explaining the work that was done.
S
Shannon - Lyndhurst, OH
Great service call from Corina
Bea - Lyndhurst, OH
We always ask for Corina. Very personable and explains up front the problem and costs.Concerned though that we are charged a service call charge plus labor. Would like to see the service call lessened or eliminated if you are actually having work done, then pay the labor charge. Charges to install a $30.00 part were $200.00+
Response from Fred's Appliance Service:
Hello Bea, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that Corina was personable and explained the problem and costs up front! Thanks! The Fred's Team
Oven
Morley - Lyndhurst, OH
Unfortunately this is the second repair on the control panel in the past 1and half years
Response from Fred's Appliance Service:
Hi Morley! Thanks for sharing your experience. We apologize that the error codes returned on your wall oven. It looks like Dan was able to get you all taken care of today. If you have any questions about your repair feel to reach out. Thanks for your feedback and have a great weekend! The Fred's Team
Great
Ralph - Mayfield Heights, OH
Great
Jacklyn - Mayfield, OH
Excellent. Very nice and professional
Joyce
Joyce - Lyndhurst, OH
Corey was great. He was knowledgeable and efficient. So glad to have my oven back.
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cc unit freezing product in ff section.Customer states product on left side of unit is intermittently freezing. Checked thermistors, all passed. Damper operation normal, ice maker is in use. Unit will need damper control and seal for air leakage. Customer is calling Costco and WP."
Corina B.
WASHER WHIRLPOOL WFW5620HW0 Replaced the stator and control. Brought core back for return. Started a rinse and spin. Optest ok.
Joe O.
DRYER MAYTAG MEDB835DW4 "Cc: not completing cycle, not drying properlyFound error code f2e1(stuck key). Keys all functioning. Found unit is receiving proper power. Found customers vent is smashed, advised customer on restricted air flow. Ran test cycle. Found unit has good air flow, heat and is cycling heat. Found customer is running mixed loads. (He stated some clothes will be dry but not all). Advised customer on moisture sensor. Cleaned moisture sensor. Unit functioning as designed. Op test ok"
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc: intermittently leaking from water dispenserCould not duplicate leak. Spoke with BJ, Stated there could be a hole in the line running through door For dispenser. He also stated the John guess fitting on the connection could be allowing air into line. Replaced John guess fitting. Op test ok; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock"
Corey L.
WASHER GE GTW460ASJ5WW "Customer complaint washer not spinning out completely like its out of balanced, confirmed ran drain/spin empty, unit would not spin kept filling with water to balance load, oob error found, spin ramped up in test mode, found belt real greasy/oily, found sp on tag HL09-16 stating hall sensor wires breaking and to pull lightly at connection to see if there broken, not broken, re-tested drain/spin unit now draining and spinning normally, advised to try but we may need to replace hall sensor WH12X26330; used 1 SHIPPING (shipping and handling) from stock"
Brian M.
WASHER MAYTAG MVWX655DW1 Cc unit not spinning Or draining Ran diagnostics found no errors Ran auto test no issue found Ran calibration ran drain and spin OP Test Ok
Jason N.
MICROWAVE IKEA IMBS104GSS02 "Cc unit not working,has powerFound unit interface not responding normally to button input. Some buttons are not working, buttons that are working are not responding correctly. Ordering interface panel and ui control. Adding main control as well.; ordrng 1 W11160285 (panl-cntrl) and 1 W11160286 (cntrl-elec) and 1 W11196485 (cntrl-elec)"
Jason N.
DRYER GE DBXR463ED2WW "Cc unit making noiseCustomer states she was doing several consecutive loads large loads when on the last load the unit started to sound slow and louder. Ran op test for several minutes, unit is operating normally, no abnormal sounds. Drum bearings sound good. Advised customer she may need to reduce the size of her loads or reduce how many consecutive loads shes doing to reduce any strain on the motor."
Corina B.
REFRIGERATOR FRIGIDAIRE FRT17G4BW3 Replaced the ice maker. Cycled no water leaking. Optest ok.
Jason N.
WASHER MAYTAG A9700 "Cc unit leakingRan multiple wash load then spin and drain. At extra large load setting, unit dripping from tub seal. Unit will need tub seal and bearing kit.; ordrng 1 6-2095720 (mounting s) and 1 6-2040130 (tub bearin) and 1 WPY015667 (retaining)"
Joe O.
DRYER WHIRLPOOL WED6620HW1 Installed ui. Tested. Ran test cycle. Op test ok
Corey L.
DISHWASHER/B-IN MAYTAG MDB8959SKW0 "Customer complaint of f9e1 dw not working, confirmed, found f9e1 drain fault, found chopper broken and lodged between housing and drain fin, replaced drain pump with pump sent, op test good"
Corina B.
REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "CC that the ice maker is leaking. Steamed out the water from the leak. Filled the ice maker, found it is leaking from the back. Will need a new ice maker."
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced the ice maker and valve. Optest ok.
Joe O.
WASHER WHIRLPOOL WTW4855HW1 Cc: off balanceFound no stored error codes. Unit is on second floor. Ran auto test. Ran drain and spin. Ran calibration. Op test ok
Joe O.
REFRIGERATOR MAYTAG MRT118FFFM01 "Cc: not cooling properlyFound temps in freezer at 36 degrees, ff temps at 50 degrees. Found ice build up on outside of evaporator cover near cap tube. Pulled evap cover, found ice build up on cap tube, found evap heater melted air duct. Needs compressor, drier, evaporator, and air duct.Unit has 10 year part warranty on compressor. Spoke with BJ, shows unit manufactured in 2017. Customer does not want to repair at this time"
Dan H.
DISHWASHER KITCHENAID KUDC03FVSS3 "Customer complaint that unit is just humming and not spraying water, started normal wash cycle, unit filled wash motor started spraying, spray was weak, cleaned out filter and chopper blade , op test good"
Joe O.
DRYER MAYTAG LDG7500AAW "Installed blower. Ran test cycle. Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE WHIRLPOOL WOD51ES4ES01 Installed harness. Found lights still not shutting off. Found door switch disconnected on latch assembly. Reconnected. Tested. Op test ok
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not drying dishesRan diagnostics, no codes stored, ran diagnostics cycle in entirety. Heater turned on, no codes at end, all functions passed. Advised customer to use rinse aid and have the heat dry option turned on. Because this unit is a plastic tub, inner tub will most likely be wet at end of cycle. Unit is working as designed."
Jason N.
WASHER WHIRLPOOL WTW6400SW0 Installed suspension springs. Ran auto test. Op test good.
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Called cust, stated the ice maker quit working. Will need an ice maker. ; ordrng 1 WPW10300024 (Ice maker)"
Corey L.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Customer complaint fridge door opens too far, door swings open right after halfway point and bounces on cam, advised this is normal operation of door, door not self closing at any point, raise up front wheels to create self closing feature right before opening halfway"
Corey L.
RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint left top part of door not closing all the way, confirmed, found left hinge not correctly seated into receiver, corrected, op test good"
Joe O.
RANGE WHIRLPOOL WOD51ES4ES01 "Replaced control. Ran test bake. Found lights are still not powering off. Unit still not heating. Called whirlpool tech line spoke with andrew. Tested power, tested door switch harness. He stated he doesnt think there would be an issue with both door switches. Needs wiring harness; ordrng 1 W11157779 (harns-wire)"
Brian M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Cc door drops when opening This is normal due to cam bushing nothing wrong with unit
Jason N.
REFRIGERATOR AMANA ART318FFDW06 "Cc unit still too cold in ff sectionCustomer states food/product will still randomly freeze in ff section. Called wp techline, Jk, suggested to block off air return vents by 50% due to what could be cold air migration from freezer while idle. Blocked off air returns 50% using foil tape. Customer is removing unit from apt. Due to repeated service calls, wants unit replaced."
Corey L.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Customer complaint ice not dispensing, confirmed, found ice lever control arm underneath solenoid bracket, corrected and advised customer, op test good"
Joe O.
DRYER MAYTAG LDG7500AAW "Cc: noiseFound blower wheel worn, and free spinning on shaft. Needs blower wheel; ordrng 1 Y303836 (blower wheel2720), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint right ignitor is not lighting in oven, started bake cycle, ignitor has a weak glow, quoted to replace with ts kit, ok, replaced ignitor, op test good ; used 1 12400035 (IGNITER) from stock"
Jason N.
DISHWASHER WHIRLPOOL WDT790SAYB0 "Cc unit not washing dishes and soap tab not coming out of dispenser.Ran diagnostics, found codes 8-2 for drain pump electrical problem. Ran diagnostics cycle in entirety. All functions passed, no codes. Ran quick wash cycle with detergent tab. Found detergent dispenser door didnt open far enough to release tab. Moved dispenser guard clip over. Dispenser lid opened further, tab released. Op test good."
Brian M.
WASHER CROSLEY CAW42114GW1 "Cc unit not powering on Found unit getting proper power Found control indicator light not on Needs main control board Unit has sticker on washer that says 10 year warranty Customer to reach out to whirlpool ; ordrng 1 W11165870 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER WHIRLPOOL WTW6400SW0 "Cc unit needs suspension springsCustomer thinks the suspension rods need replaced again. Ran diagnostics, no codes stored in history. Ran manual spin test, bearing noise loud and basket vibrating. Unit needs tub bearing kit. Suspension springs also weakened, most likely due to basket vibration with worn bearings, unit needs suspension springs as well. Replaced tub bearings and tub seal using truck stock. Ran auto test, op test good, will install suspension springs on next visit. ; ordrng 1 W10820048 (suspension7688), used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING) from stock"
Jason N.
WASHER MAYTAG MVW7232HW0 Installed HMI overlay. Ran diagnostics test. All functions passed. Op test good.