Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
for Lyndhurst, Mayfield Heights, OH
Great service, wonderful price.
LINDA - Mayfield Heights, OH
Excellent repair woman!!
BILLIE - Lyndhurst, OH
A pleasant experience, good job!
DAVID - Lyndhurst, OH
The technician was very helpful and professional; she gave us insights into our appliance that we were not aware of.
SANFORD - Mayfield Heights, OH
RALPH - Mayfield Heights, OH
The service was fantastic as were the office staff
JDB3600AWS5 JENN-AIR DISHWASHER Complaint, disp not opening intermintently, cheched disp, reset connection, ran diognastic cycle, no codes, disp opened, tested 4x opened every time, unable to duplicate issue; Job Cmpltd
KEBS207DBL6 KITCHENAID RANGE Installed new control, op test good ; Job Cmpltd,
WSF26C3EXF01 WHIRLPOOL REFRIGERATOR CC that the when dispensing water the water keaks from inside the ff. Removed the filter cover found the water lines going into the filter are cracked by the john guest fitting. Will need to replace the water lines going to the filter. Called GS to order parts. Cust said they can install. ; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)
KSSO42QTX02 KITCHENAID REFRIGERATOR Customer complaint that unit leaks from dispenser after filter replacement, found ice door not sealing, ice door motor is not closing ice door, ice door motor is recieving power, unit needs new ice door motor and ice door; ordrng 1 WP2180353 (ICE DOOR) and 1 WPW10205979 (MOTOR), schdld next appmnt for 8/23 WED
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.