Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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for Lyndhurst, Mayfield Heights, Mayfield, OH
Great service & response time. Friendly technician.
Lynn - Lyndhurst, OH
Edward - Lyndhurst, OH
Jeff M did a great job!
Julio - Mayfield Heights, OH
Hello, look, I was not there, but my wife was there and she told me that they were very kind and respectful and that the Technician was very quick in her work and that we thank her very much for her work.
Barbara - Lyndhurst, OH
Wonderful young man, explained the problem, what he had to do to solve the problem, and did so.
Billy - Mayfield Heights, OH
They had the replacement part on the truck and the repairman had it fixed in minutes.
Susan - Mayfield, OH
Kathryn - Mayfield Heights, OH
Technician was very professional and friendly, service with a smile.
Great service excellent job no long wait time very punctual
Connie - Lyndhurst, OH
Great service excellent job not a long wait time very punctual
Great service !!
Mark - Mayfield Heights, OH
I appreciated the email that showed the technician scheduled and where I was on his list of stops. Nice touch!
great service, courteous service
Robert - Mayfield Heights, OH
Quick & Easy
Kyle - Lyndhurst, OH
Sean - Mayfield Heights, OH
Stuck ice cubemakes technicians job a breeze
Nancy - Mayfield Heights, OH
Excellent technician solves problem with no ice cubes by finding one stuck in the tubing!!
Scott - Mayfield Heights, OH
OFFICE WORKED WELL WITH ME TO SCHEDULE APPT. AND FOLLOW UP AT A CONVENIENT TIME......DAN WAS EFFICIENT IN THE REPAIR PROCESS.
Susan - Mayfield Heights, OH
1) Joe came and diagnosed the problem. He was terrific--pleasant and professional. He ordered the parts, which I got the next day. 2) Dan, with a trainee (Nick) fixed my dryer. Both were pleasant and professional.
Bradley - Mayfield Heights, OH
I contacted Whirlpool's customer service line on Friday afternoon and was immediately contacted by Fred's Appliance regarding an appointment on Monday. Corina was friendly and helpful, and didn't even laugh at me when we realized that I was just pushing the button on the washer incorrectly.
Great customer service from all
Mary - Mayfield, OH
I was very pleased about every aspect of my refrigerator repair. I received a friendly phone call to schedule my repair. Then I received an e-mail to confirm and information on tracking my repair tech. Technicians were very prompt, very efficient and knowledgeable. I couldn't be more pleased!
Amy - Mayfield, OH
Knew what he was doing, great job
Tony - Mayfield Heights, OH
Holly - Lyndhurst, OH
Chris - Lyndhurst, OH
Brett - Mayfield Heights, OH
Excellent Service and on time!
Suzanne - Mayfield Heights, OH
Great service call from Corina
Bea - Lyndhurst, OH
we always ask for Corina as she is very knowledgeable and friendly. Explains possible causes of problems, what else to look for, recommendations for different products to use.
Great service, as usual
Cotters - Mayfield Heights, OH
Always on time, knowledgeable and professional
FREEZER UPRIGHT FRIGIDAIRE FFFU14F2QWG Installed new part unit op tested good
FREEZER UPRIGHT FRIGIDAIRE FFFU14F2QWG "I install the new part unfortunately I was wrong. After installing the new timer in the unit not turning on I started checking around I found a temperature control field needs replaced I have the timer for return.; ordrng 1 5304513033 (TEMP CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW6400SW3 "Cc unit does not drainCustomer stated it was reading OL on display when not draining.Ran diagnostics, no codes stored. Ran auto test, basket not disengaging, physical drag on basket. Pulled spin basket, found several remnants of clothing between basket and tub as well as under drain strainer. Removed, and reassembled unit. Reran auto test. Op test good."
WASHER AMANA NTW4516FW3 Cc: running with lid openFound drain pump running. Entered diagnostics. Found no stored codes. Blew through pressure hose. Ran auto test and calibration. Op test ok
RANGE WHIRLPOOL WFE540H0ES2 Installed new part unit op tested good
FREEZER UPRIGHT FRIGIDAIRE FFFU14F2QWG "The timer has failed power is getting to the time but no power is leaving. The unit needs a timer ; ordrng 1 5304518034 (TIMER), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KSSO42QTX02 "Auger motors receiving power needs new auger motor; ordrng 1 W10822635 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL GHW9400PW4 Installed new part unit op tested good
DRYER WHIRLPOOL LGR6848AW1 Installed new part unit op tested good
RANGE KITCHENAID KSDB900ESS2 Cc unit knobs not sitting rightCustomer showed popFound 3 burner knobs slightly pointed down. Lightly bent valve stems up to straighten out. Op test good.
RANGE WHIRLPOOL WFE540H0ES2 The hinges are allowing the door to open past 90* the unit needs new hinges ; ordrng 2 WPW10440013 (hinge-door)s
WASHER WHIRLPOOL GHW9400PW4 "The units water valve is leaking over the course of the time the machine will fill with water. Valves need to be replaced; ordrng 1 WP8182862 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 The unit was 32° in the bin where the vegetables were eight up the temperature for 38 to 40 unit tested good
DRYER WHIRLPOOL WED5000DW2 T fuse open. upon my arrival customer had the venting torn apart looks like they cleaned it. installed new part unit tested good; used 1 WP3392519 (THERMAL FUSE) from stock
DRYER WHIRLPOOL LGR6848AW1 "The lint screen has holes in it barely does its job. The unit needs a repair kit the belt is broken the kit does not specify the belt being correct. I want to order the belt separate along with the kit so I’m guaranteed a belt; ordrng 1 341241 (belt,drive) and 1 4392065 (dryer repair kit) and 1 WP349639 (screen)"
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of loud banging noise and wet clothes at the end of the cycle, ran diagnostics found f0e5(off balance) error code, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
REFRIGERATOR JENN-AIR JFFCC72EFS00 Installed new part unit op tested good. The first evap drain was frozen.
REFRIGERATOR KITCHENAID KSSO42QTX02 Installed new part unit op tested good. I recommend at least 24 hours so the unit can get to temp
MICROWAVE KITCHENAID KHMC1857BSS "Cc unit not heating as hot as it used toCustomer stated it used to burn her hands when she took food out, now it’s not.Ran test heat using cup of water for 1 min. Water sufficiently hot, checked power level on unit, power level was lowered to 90%. Raised back up to 100%. Unit is working as designed."
REFRIGERATOR KITCHENAID KSSO42QTX02 "The unit is not running I found the capacitor on the main control is swollen the unit needs the service pointer control convention. W10802724C. ; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL JFFCC72EFS00 The unit is leaking water from the filter assembly it almost looks like it froze and cracked damaging the filter housing in the tubing the unit is under a Jen air two year warranty; ordrng 1 W10906054 (housing) and 1 W11223013 (tube-water)
RANGE KITCHENAID KSGG700ESS0 Installed new part unit op tested good
DRYER MAYTAG LDG7314AAE "Customer complaint that unit is not heating, started timed dry cycle, unit heated, burner is short cycling, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL 22.45) from stock"
RANGE FRIGIDAIRE FFGF3019LWE "Cc unit oven not workingChecked ignitor, drawing 0 amps, no voltage to ignitor. Checked voltage out on bake relay. Missing hot from relay. Unit needs clock/control board. Customer not repairing at this time, will discuss with wife. Pd service call, estimate only."
DISHWASHER KITCHENAID KDPE234GBS0 "Cc unit smells bad insideCustomer states unit will start to smell after a bit, she’s placing dishes inside for days before she runs it. She will run it once or twice a week. She’s tried cleaners but smell comes back. Ran diagnostics, no codes stored. Ran wash cycle and drain cycle, all functions normal, unit draining properly, no back flow from sink.Advised customer not to preload unit too soon with dishes, also if not running for extended time, do an express wash to keep unit fresh between loads."
COOKTOP ELE KITCHENAID KGCT305EAL0 "Installed new igniter switch, op test good"
DISHWASHER KITCHENAID KDTM704ESS2 "Customer complaint that upper rack is jammed, found upper rack tracks broken, installed new tracks, op test good"
RANGE KITCHENAID KSGG700ESS0 "Machine has the disconnect error saved 12 individual times needs a new user interface also going to order a shield to prevent moisture damage the user interface is covered under a five year extended warranty from the manufacture; ordrng 1 W10743209 (shield-ht) and 1 W10909669 (panl-cntrl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
OTR MICROWAVE WHIRLPOOL WMH31017HB2 "Installed control, housing, and bulb. Op test ok"
DISHWASHER KITCHENAID KDFE304DSS0 Installed control board. Ran wash and drain cycle. Op test good.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 Cc unit door still not levelConfirmed ff door lower then freezer door. Used door adjustment jack bolt on bottom of ff door to raise until level. Customer now satisfied that doors are level. Op test good.
WASHER MAYTAG MVWX655DW1 "Cc start button not working sometimes and unit shocking her againConfirmed again hot running through chassis, lid lock hot shorted to chassis. Replaced lid lock using truck stock. Checked connector on outlet to washer, customer using 3 to 2 prong adapter for non grounded outlet. Center ground post connects to cover screw. May not be a true ground. Advised customer to contact electrician to verify a ground for this. Also advised to ensure no liquids are spilled into lid lock receiver hole. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"
COOKTOP ELE KITCHENAID KGCT305EAL0 "Customer complaint that unit trips gfci outlet that’s connected to outlet cooktop is plugged into, advised customer that unit should be on a dedicated circuit without a gfci, found right rear burner not lighting, igniter arcs with other four, igniter switch is arcing, unit needs new igniter switch, customer does not want repair ; ordrng 1 WP3190779 (swtch-ignr 46.69), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL GS6NBEXRQ00 Installed water valve and ice maker. Placed water mat. Op test okIce maker filled 2 times before I left but only filled to fill level. Spoke to BJ he said it should be ok. He said it may have just got interrupted mid cycle and rinsed the cycle. Advised customer to keep an eye on it.