Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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Local Reviews
for Lyndhurst, Mayfield Heights, Mayfield, OH
Powered by Fluid LOCALJob well done
Judi - Lyndhurst, OH
Very Pleased.
Awesome technician!
JAMES - Lyndhurst, OH
Problem with parts
HELEN - Lyndhurst, OH
Robert did a good job. The problem was that the parts Whirlpool sent did not work.
Response from Fred's Appliance Service:
Helen, Thank you for taking the time to submit this review! It looks we had to take a couple trips to your home, we are sorry to hear that! It does look like your repair is now complete in our system, however, if you are still having any issues at all, please don't hesitate to give us a call! 1-888-45-FREDS. We're happy to hear the technician was great! Thank you, The Fred's Team
Good Service
HELEN - Lyndhurst, OH
The tech was very good. The problem was the parts sent by Whirlpool did not work.
Response from Fred's Appliance Service:
Helen, Thank you for taking the time to submit this review! It looks we had to take a couple trips to your home, we are sorry to hear that! It does look like your repair is now complete in our system, however, if you are still having any issues at all, please don't hesitate to give us a call! 1-888-45-FREDS. We're happy to hear the technician was great! Thank you, The Fred's Team
Bill
WILLIAM - Lyndhurst, OH
Great service
Great
COOKIE - Lyndhurst, OH
She was excellent per usual
Marianne
Marianne - Mayfield Heights, OH
The service was very good and excellent I enjoy talking to the technician. He knew exactly what to do and was done in a few minutes. Thank you
Great Service; Dan and Fred's
LINDA - Lyndhurst, OH
Dan arrived within the window and knew what to do. He advised us to do going forward w/ our Whirlpool washer.
great service
John - Lyndhurst, OH
he did a great JOB
Chad is a GREAT "TECH"
LARRY - Lyndhurst, OH
He is very professional and corrected the problem quickly. TELL ADAM he has a a good repair man in Chad !!
Great Service!
Boris - Mayfield Heights, OH
Corina did an excellent job replacing the glass surface of my induction cooktop. She also made few suggestions about how to get higher reimbursement from the extended warranty I purchased with the appliance. She has been courteous and attentive to my comments. It has been a pleasant experience. Thank you, Corina!
Response from Fred's Appliance Service:
Hi Boris, Thank you for taking the time to submit your review! We are so happy to hear that Corina was not only helpful in the repair of your cooktop but also helpful in educating you on your warranty! Have a great weekend! Thank you, The Fred's Team
Review
Kathryn - Lyndhurst, OH
Great Service
First - Lyndhurst, OH
This Whirlpool Refrig - A Lemon turning into Lemonade With Fred!?
James - Mayfield, OH
6-7 month old side by side refrigerator has had a total of 4 service calls for 2 different problems -mfg. issues with controls/thermostat. Corina has done an outstanding job each and every time. Neat, efficient, and aim to please the customer describes her!
Response from Fred's Appliance Service:
Hi James, Thanks so much for taking the time to submit your review! We know it can be a bummer to have issues with a recently purchased refrigerator, so we do our best to send out our knowledgeable technicians in a timely and efficient matter. We are so glad Corina was able to assist to help you get this unit up and running. Have a great weekend! The Fred's Team
Great Service
First Interstate - Lyndhurst, OH
Our service tech was very nice, friendly and professional.
Fast Efficient Service. Tech very knowledgeable
JIMMY - Mayfield Heights, OH
Ro
ROSEMARIE - Lyndhurst, OH
Prompt, knowledgable. Would recommend
great service
EDITH - Lyndhurst, OH
arrive on time. diagoinxed the problem quickly and fixed the machine without needing new part. Adivsed me that despite the age of the machine, it ewas worth fixing.
Robert
ROBERT - Mayfield Heights, OH
Great Service and found my issue right away. Advised on what to do next.
ROBERTA - Lyndhurst, OH
Service
mary - Mayfield Heights, OH
Great srvicr
LINDA - Mayfield Heights, OH
Service technicians are all very polite and respectful
robert - Mayfield Heights, OH
great service and great repair person
TEARSEA - Mayfield Heights, OH
very timely and courteous people working for this company
Wanda
WANDA - Mayfield, OH
Great service
Corina B.
110.67862600 kenmore dryer CC that the unit does not heat. Checked the voltage, good. Found the heater is open. Will need a new heater.
Brian M.
WMH32519HV1 Whirlpool Microwave Installed mounting nut OP TEST OK
Brian M.
MVWX655DW1 Maytag Washer Cc that agitator not staying on Ran test cycle OP TEST OK Found wash plate gear stripped out Needs wash plate and cap replaced ; ordrng 1 W10902814 (washplate) and 1 W11050804 (cap)
Brian M.
JJW2730WS02 JennAir Wall Oven Cc that unit shot fire after making a boom sound Found convection cover with whole in it removed Found convection element burnt out Took pics Needs convect kit ; ordrng 1 WPW10186795 (baffl-conv) and 1 WPW10213813 (fan-convct)
Gail V.
KBFS22EWMS5 KITCHENAID REFRIGERATOR Customer complaint of ice build up in freezer section, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good , part is covered per special project S38253; used 1 W10619951 (TUBE-DRAIN)
Brian M.
WRS325SDHZ00 Whirlpool Refrigerator Cc that unit does not dispense ice Found ice dispenser motor frozen Removed motor and defrosted Ice dispenser OP TEST OK
Corey L.
GTS22KBPDRWW GE Refrigerator Customer complaint of frost on food in door of freezer, found frost on three items in frz dr, temps were -5 frz and 36 ff, settings were at 9 frz and 6 ff when 9 is coldest, adjusted both thermostats to the recommended 5, silicones gaps in corner of frame and frz dr; Job Cmpltd
Dan H.
WDT780SAEM2 WHIRLPOOL DISHWASHER Installed new upper rack adjusters, op test good ; Job Cmpltd
Brian M.
WFE505W0HZ0 Whirlpool Range Cc that unit sparked Could not duplicate a spark issueRan test bake up to 250 OP TEST OK
Dan H.
GTDP490ED2WS GE DRYER Installed new belt,op test good ; Job Cmpltd
Dan H.
WDT780SAEM2 WHIRLPOOL DISHWASHER Customer complaint that upper rack is falling off, confirmed, unit needs new upper rack adjusters ; ordrng 1 W10712395 (ADJUSTERS)
Corey L.
FAV6800AWW Whirlpool Washer Installed new latch, op test good; Job Cmpltd
Dan H.
GTDP490ED2WS GE Dryer Customer complaint that unit only runs if start button is held, found drive belt snapped, unit needs new belt; ordrng 1 WE12M29 (BELT)
Dan H.
KERS303BSS0 kitchenaid range Installed new control and oven temperature sensor , op test good ; Job Cmpltd
Chad P.
WTW4816FW2 whirlpool washer Found unit only giving hot water. Ran service mode. Unit giving cold. Reset control and calibrated. Op test ok. ; Job Cmpltd
Robert A.
GE REFRIGERATOR HTH17CBT2RWW Installed evap fan motor and blade, op test ok; Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWX655DW1 Lock failed installed new part unit op tested good ;
Robert A.
WHIRLPOOL REFRIGERATOR WRT311FZDT00 Installed t stat and control, op test okCust to watch; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT311FZDT00 Installed t stat and control, op test okCust to watch; Job Cmpltd,
Chad P.
WRT311FZDT00 WHIRLPOOL REFRIGERATOR Arrived to find unit set to minimal cooling and just above freezing at this time. Cust states unit will still rise and then going back to freezing things.
Corey L.
FAV6800AWW Whirlpool Washer Customer complaint washer is not working, says od when pressing start button, confirmed display reads of when selecting start, ran diagnostics no codes found, ran service lid lock test, lid locked and unlocked, the input to the control was reading lid closed no matter if it was open or closed, ohmed out purple and orange on the p3 connector and lid open or closed had no change in continuity, should read op when lid is open, unplugged and replugged in wire harness ad lid lock LH and unit is now registering the lid when open and closed, now the unit will start a cycle, customer still would like lid lock replaced; ordrng 1 WP25001048 (latch 101.73)
Corina B.
KBFS20EVWH10 KITCHENAID REFRIGERATOR CC that the ice maker is not working. Cycled ice maker not cycling. Ice maker is getting 120volts. Will need an ice maker; Job Cmpltd
Chad P.
WRT311FZDT00 WHIRLPOOL REFRIGERATOR Arrived to find unit at 30f when set to factory recommended temp. Check thermostat position. Checks good. Checked service pointer. Has already been done to the unit. Techline. Mark. Advised we replaced the thermostat and followed the service pointer. Make sure doors and lights check good. Pressure relieve valve is working. Door and lights check good. To set freezer to max. Not having an issue it’s thermostats but okay to replace if we think there is an issue with it.
Dan H.
KERS303BSS0 KITCHENAID RANGE Customer complaint that oven is not working, when bake is pressed unit say “feature unavailable “ on display, customer states that when breaker is turned off then back on oven will heat on its own and not shut off, ran diagnostics found f6e1(runaway temperature) error code, unit needs new control and oven temperature sensor ; ordrng 1 WPW10181986 (sensor) and 1 WPW10340695 (cntrl-elec)
Corey L.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed thermostat, op test good; Job Cmpltd
Dan H.
WRT311FZDT00 WHIRLPOOL REFRIGERATOR Installed new thermostat, op test good ; Job Cmpltd
Dan H.
WFW72HEDW0 WHIRLPOOL WASHER Customer complaint that unit will not stop draining, unit unplugged when tech arrived , plugged unit in, drain pump started, let unit run drain cycle, unit stopped, Ran diagnostics found f8e1(long/no fill) error code, ran test cycle, unit filled, no new error codes, Started normal wash cycle, door locked unit filled and began agitating, unit is operating as designed
Brian M.
MVWC565FW0 Maytag Washer Cc that unit bounces around Found unit out balance Balanced unit ran drain and spin OP TEST OK
Dan H.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 23 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat ; ordrng 1 W10866230 (thermostat)
Dan H.
WRT311FZDT00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is freezing food in fresh food section and temperature fluctuate, fresh food section temperature at 51 degrees, good frost pattern, unit needs new thermostat ; ordrng 1 W10866230 (thermostat)
Jeff M.
MAYTAG DRYER MEDX655DW1 The unit is only getting 120. They need an electrician I licensed electrician; Job Cmpltd,
Corey L.
ED5HHAXVB01 Whirlpool Refrigerator Customer complaint of water and ice on freezer floor, confirmed frz floor has frozen a sheet of ice, found drain tube clogged with hair and dust, removed and ran drain trap under the sink to clear obstructions, reinstalled, removed ice from freezer floor and evap drain pan; Job Cmpltd
Corey L.
ARG7302LL Amana Range Customer complaint bake not getting hot, confirmed ignitor not glowing very bright, needs ignitor replaced, quoted, ok, replaced ignitor with ts, op test good; used 1 12400035 (IGNITER 52.99)
Corina B.
KUDS35FXBL3 Kitchenaid Dishwasher Replaced the parts listed. Optest ok. ; Job Cmpltd