Appliance Repair in Lyndhurst, Pepper Pike, Mayfield Heights, Ohio
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for Lyndhurst, Mayfield Heights, Mayfield, OH
Scott - Mayfield Heights, OH
OFFICE WORKED WELL WITH ME TO SCHEDULE APPT. AND FOLLOW UP AT A CONVENIENT TIME......DAN WAS EFFICIENT IN THE REPAIR PROCESS.
Susan - Mayfield Heights, OH
1) Joe came and diagnosed the problem. He was terrific--pleasant and professional. He ordered the parts, which I got the next day. 2) Dan, with a trainee (Nick) fixed my dryer. Both were pleasant and professional.
Bradley - Mayfield Heights, OH
I contacted Whirlpool's customer service line on Friday afternoon and was immediately contacted by Fred's Appliance regarding an appointment on Monday. Corina was friendly and helpful, and didn't even laugh at me when we realized that I was just pushing the button on the washer incorrectly.
Great customer service from all
Mary - Mayfield, OH
I was very pleased about every aspect of my refrigerator repair. I received a friendly phone call to schedule my repair. Then I received an e-mail to confirm and information on tracking my repair tech. Technicians were very prompt, very efficient and knowledgeable. I couldn't be more pleased!
Amy - Mayfield, OH
Knew what he was doing, great job
Tony - Mayfield Heights, OH
Holly - Lyndhurst, OH
Chris - Lyndhurst, OH
Brett - Mayfield Heights, OH
Excellent Service and on time!
Suzanne - Mayfield Heights, OH
Great service call from Corina
Bea - Lyndhurst, OH
we always ask for Corina as she is very knowledgeable and friendly. Explains possible causes of problems, what else to look for, recommendations for different products to use.
Great service, as usual
Cotters - Mayfield Heights, OH
Always on time, knowledgeable and professional
Rick - Mayfield Heights, OH
Dan changed the microwave switch in about 15 minutes. It was still under warranty. He was pleasant and efficient.
Joseph - Mayfield Heights, OH
Fred’s came out quickly ordered the parts needed and was back to install them just as quick!
Dan was very professional & very nice.
Lynn - Lyndhurst, OH
Paul - Lyndhurst, OH
addressed our concerns.
Excellant follow up and service.
William - Mayfield Heights, OH
Great service call from Corina
Bea - Lyndhurst, OH
We requested Corina for this call as she was here a few years ago for another appliance. Very helpful with information and pros and cons of repair vs. replacements.
Excellent service 6 stars!!!!!
Sonya - Lyndhurst, OH
On time and fast
Bob - Lyndhurst, OH
Dan was on time , friendly and knew what he was doing.
Robert - Mayfield Heights, OH
Kristin - Lyndhurst, OH
Very good service, did not expect labor additional to service charge
Vincent - Lyndhurst, OH
Michael - Mayfield, OH
Very good, professional service
Kristin - Lyndhurst, OH
Referred through Maytag service and glad we were - extremely friendly and helpful when called with questions and the tracking that allows you to get an estimate of your service provider’s location is fantastic. Jason was extremely nice and efficient. Will use again.
DRYER ADMIRAL AGD4475TQ1 "Customer complaint that unit is taking too long to dry, found a birds nest inside outside vent, cleared, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
WASHER WHIRLPOOL LSN1000KQ0 Installed new part unit op tested good
DISHWASHER WHIRLPOOL WDF310PAAS1 Cc: leaking by power boxFound unit leaking from floatPulled float assembly out found float full of debrisRemoved debrisRan test cycleOp test okLeft water mat under unitAdvised customer to watch for another leak
WASHER WHIRLPOOL LSN1000KQ0 The lid switch failed. Needs replaced ; ordrng 1 3949247V (LID SWITCH)
WALL OVEN KITCHENAID KEBC247VSS02 Installed membraneOp test ok
WASHER MAYTAG MVWC565FW0 Cc: not spinning clothes outFound unit not spinningFound hub completely strippedReplaced hubRan auto test and calibrationOp test ok; used 1 W10528947 (HUB) from stock
DISHWASHER WHIRLPOOL WDF310PAAS1 Cc of leak right behind power box Ran test cycle Ran for 30 min no leak found Placed water mat Could not duplicate water leak
REFRIGERATOR MAYTAG MBF1958FEZ02 Cc: vent in freezer brokenFound grille tabs broke offNeeds grilleCustomer to install ; ordrng 1 WPW10175909 (grille)
WASHER WHIRLPOOL LSQ7030LQ0 "Installed new lid switch, op test good"
WALL OVEN KITCHENAID KEBC247VSS02 Opened new membrane found ribbon cable rippedReordering; ordrng 1 WP8302743 (swtch-memb)
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Installed new door, op test good"
WASHER WHIRLPOOL LSQ7030LQ0 "Customer complaint that unit s not draining or spinning, confirmed, found lid switch broken, jumped out, unit drains and spins, unit needs new lid switch ; ordrng 1 3949247V (switch-plg)"
DISHWASHER WHIRLPOOL WDF730PAYB2 Ran the unit for about 20 minutes then I put the machine in diagnostics could not find any codes unit tested good customers originally using the one hour wash a recommended for him to start using the normal cycle
RANGE KITCHENAID KERS303BWH1 "Installed new control and oven temperature sensor , op test good"
DRYER WHIRLPOOL GEW9250PW1 "Installed new element and thermal cut off, op test good"
RANGE KITCHENAID KERS303BWH1 "Customer complaint that broil comes on during bake and unit flashed error code, ran diagnostics found f6e1(runaway temperature) error code, unit needs new control and oven temperature sensor ; ordrng 1 WPW10181986 (sensor) and 1 WPW10340695 (cntrl-elec)"
DRYER WHIRLPOOL GEW9250PW1 "Cc: no heatFound element and thermal cut off openAdvised customer could be caused by ventingCustomers vents have to be ran through the roofNeeds thermal cut off and elementCustomer will call to reschedule she wants to have her venting checked prior to repair; ordrng 1 279973 (cutoff-tml4712) and 1 WP3387747 (element8667), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR FRIGIDAIRE FFHS2622MBPA Installed new part unit op tested good
DISHWASHER WHIRLPOOL KDFE104DWH5 "Cc unit leaking into basementCustomer stated no water was seen around machine, so he said it’s got to be leaking underneath.Ran wash cycle, checked for leaks underneath machine, ran cancel drain, tested again, no leaks seen at this time. Underneath of unit looks dusty and dry. Checked inlet hose and drain hose, all checked good. Could not find leak."
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc unit not cooling correctlyCustomer said there was a spot underneath her fridge like sticky oil, and it made a weird ticking noise. she says she’s been playing with her cooling control to get her unit to 42 degrees, if she sets too high it is too low at 38 degrees. Advised customer that temp fluctuation is normal depending on many factors. Checked compressor, condenser, connections, all check good. Unit temps are 41 in ff and 3 in freezer at this time. Could not find any evidence of oil or any other liquid in/around unit. Customer stated it must be the cooling control that needs replaced then. I told her everything checks out at this time, unit health is good.”
RANGE KITCHENAID KERS303BWH0 Installed new part unit op tested good
RANGE KITCHENAID KSGG700EBS1 "Installed new control and user interface , op test good"
WASHER MAYTAG MVWB835DW4 "Entitlement came up. CC that when hitting the start it would beep twice and not do anything. Ran diag no codes. Ran an encoder test, passed. Ran a calibration. Start a normal cycle, hit pause and the start several times, Started back up. Advised cust to lightly touch the start button. Optest ok."
REFRIGERATOR KITCHENAID KSRV22FVSS04 "Recovered refrigerant, installed new compressor and drier. Pulled system into a 28in/hg vacuum for 15 min. Shut off vac, watched gauges for any changes. No change, charge system with 5.3oz of r134a. Frost pattern on freezer evap, freezer starting to cool. Op test good. Advised customer to allow 24-48hrs for unit to return to normal temps."
DRYER MAYTAG MEDB835DW4 Cc: unit will run a cycle then won’t run for 6-24 hrsFound no stored error codesFound venting to be extremely longThe venting I can access is clear of debrisRan a load on normal cycleCalled whirlpool tech lineWhirlpool tech line says it sounds like it’s a issue with house powerWhirlpool states we need to come back when unit is in failure Let unit finish cycleUnit started right back upOp test okCustomer to call and try to get in for same day as it fails
REFRIGERATOR FRIGIDAIRE FFHS2622MBPA "Icemaker is not producing much are use the nonstick coating is peeling off into the ice cubes. The ice bin is not dispensing ice because it is broken estimate only; ordrng 1 241798231 (ICEMAKER ) and 1 241860803 (ice container asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE KITCHENAID KERS303BWH0 "Heating element broke. Needs replaced ; ordrng 1 W10779716 (ELEMENT ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE KITCHENAID KSGG700EBS1 "Customer complaint that control panel is not working, confirmed, unit needs new user interface and control, ran entitlement, control and user interface are covered under parts extended warranty ; ordrng 1 W11034208 (cntrl-elec) and 1 W11091882 (panl-cntrl)"
REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Installed new deli drawer tracks, op test good"
REFRIGERATOR KITCHENAID KSRV22FVSS04 "Cc unit not cooling but runningFound compressor not running, checked compressor using compressor tester, compressor is locked, will not start. Unit needs compressor.; ordrng 1 876765 (mtg kit) and 1 W10233961 (compressor)"
REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Customer complaint cans of pop but not bottles of water are freezing on bottom shelf in the back and deli drawer track is cracked, deli drawer tracks are both broken and drawer falls out when drawer opens, temps were 32 in fridge and 10 in frz, found vents in back of freezer blocked by storage bags sending more cold air than wanted into ff section, ordering tracks; ordrng 1 WPW10468555 (track 23.72) and 1 WPW10468555 (track 2372), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
MICROWAVE WHIRLPOOL WMH32519HV the massive damage is nonrepairable he agreed with me customer will call customer service to proceed
RANGE MAYTAG MER8700DH1 "Installed new control, element, and oven floor, op test good"
DISHWASHER WHIRLPOOL MDBH945AWQ Cc: grinding noises Found debris stuck in lower sprayer arm causing it to sit unleveled and hit the lower rackRemoved debrisOp test ok