Appliance Repair in Perry, Ohio
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for Perry, OH
Mary - Perry, OH
Scott - Perry, OH
Michael - Perry, OH
Jeff was efficient, knowledgeable and polite. Ice cube maker was fixed in a short time. If I could give him and Fred’s Appliance a rating about excellent I would.
Great Service Tech
Ross - Perry, OH
Jeff was very informative - he explained the aspects of what needed to be done and how he was going to do it. Plus he offered additional insight into other appliances on life expectancy, typical breakdowns, and how to fix. Jeff's extremely knowledgeable.
Adam - Perry, OH
Corina is the best. Jessica was a huge help with scheduling. Everyone i have ever interacted with is wonderful.
Venita - Perry, OH
We built a home in 2012 and had all new appliances which had problems from the day they were installed. Fred’s Appliances was always our choice of repair comoanies to call. We have never been disappointed. They are all profession and courteous and answer all questions. They are First Class all the way.
BOB - Perry, OH
CLAUDIA - Perry, OH
Service was a big 10 all the way
great service on a crap product
Amy - Perry, OH
Serice tech did everything in his power to figure out what was wrong with product but found no fault. Shortly after departure product started same issue again and warming items.
Response from Fred's Appliance Service:
Hi Amy, Thank you for taking the time to submit you review. We have a make-it-right policy and would appreciate the opportunity to be able to make-it-right for you! I am going to be giving you a call here shortly to discuss the issues. It also looks like you are still covered under your extended warranty plan so you will just need to give them a call to schedule your appointment. We look forward to providing 5 star service for you! Thank you, The Fred's Team
RICHARD - Perry, OH
Very friendly and knowledgeable!
KURT - Perry, OH
informed me at every step what was happening and what was going to happen, was on time and professional.
LORI ANN - Perry, OH
Ben came in, found the problem right away, fixed it and showed me what it was, and now I’m baking pumpkin magic bars right now. Yay and thank you!!
NITA - Perry, OH
Reliable, prompt, courteous
Brad & Heather
BRAD - Perry, OH
Satisfied with the work performed but unhappy with how the tech discussed the mfr and all new washer and dryers built today along with all of the other appliances we purchased. Extremely disappointing and upsetting. If you're interested in the details surrounding this conversation please call me. What's the point in going into detail if you don't care. How you respond will determine whether I use Fred's appliance again.
Response from Fred's Appliance Service:
Hello Brad & Heather. Thank you for your review. It was good speaking with you this morning to clear up your concerns. Have a great week! - The Fred's Team.
Adam - Perry, OH
JOSEPH - Perry, OH
Adam - Perry, OH
great service! top notch!
Our spasmatic ice maker in our refrigerator is now reliable!
ARTHUR - Perry, OH
We have had nothing but the best association with Art Vondrak, your rep, Gail, their friendly attitude - and light humor really set us up with a great/ reliable service/repair!! Thank you for having them for your employees . . . they were fantastic! yes, we will call you when we need you!
ADAM - Perry, OH
company was responsive and quick to fix. thank you!!
DISHWASHER WHIRLPOOL KDPE234GPS0 "Installed new sump assembly, op test good"
DRYER WHIRLPOOL MGDX5SPAW0 Found thermal fuse open. Replaced. Unit heating now. Cleaned out bulk lint from cabinet. O; used 1 3392519 (
RANGE MAYTAG MGR7662WS4 Found spark wire to electrode grounding Replaced with truck stock. Op test good. ; used 1 W10701462 (
REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 "Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees , freezer section temperature at 9 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, bimetal and defrost heater are good, unit needs new control , customer does not want repair at this time ; ordrng 1 WPW10503278 (refer elect cont brd)"
DISHWASHER FRIGIDAIRE FGID2474QF0A Installed new part unit op tested good
DISHWASHER FRIGIDAIRE FGID2474QF0A No part yet; saved tckt
DISHWASHER KITCHENAID KUDS35FXBLA Found power cord faulty causing no power issue. Cut off bad portion od cord and repaired using new wire nuts etc Op test good
DISHWASHER FRIGIDAIRE FGID2474QF0A "The unit is over filling the unit is way over filling est ; ordrng 1 5304504077 (SENSOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER AMANA ADB1100AWS3 Model number not readable tag is way worn out Cc unit not running Found unit not draining properly and cutting off Needs drain pump Replaced using truck stock Ran text cycle OP TEST OK ; used 1 WPW10348269 (PUMP-DRAIN) from stock
OTR MICROWAVE MAYTAG MMV420FZ0 Replaced switch and latch assembly. Op test good
DISHWASHER WHIRLPOOL KDPE234GPS0 "Customer complaint that unit is not washing dishes, Started normal wash cycle, unit filled wash motor never started, wash motor is recieving 120vac, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
RANGE MAYTAG MGR7662WS4 Replaced burner baffle. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DISHWASHER KITCHENAID KDTE254ESS Install new parts customer still very mad at the fact that it’s not registering 40 dB I do have a decibel meter on my iPad the dishwasher registers a 45 dB. Customer still wants the dishwasher to be quieter I explained on his house resting is 45 dB his house is not that quiet 40 dB is in a perfect scenario
DRYER WHIRLPOOL WGD5000DW3 Replaced timer and knob. Op test good
RANGE MAYTAG MGR7662WS4 "Found unit needs flame spreader. Spreader is warped causing electrode to ground against it ; ordrng 1 WPW10184491 (baffl-brnr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE254ESS Impeller is chewed up by glass the drain pump needs replaced ; ordrng 1 WPW10531320 (PUMP)
DRYER WHIRLPOOL WGD5000DW3 Found timer not syncing with selector knob. Needs timer and knob ; ordrng 1 W10756270 (knob) and 1 WPW10185992 (timer)
REFRIGERATOR MAYTAG M1TXEGMYQ01 "Customer complaint that unit is not cooling, unit turned off when tech arrived, turned unit on, evaporator fan is not running, evaporator fan is recieving 120vac , unit needs new evaporator fan motor, installed new evaporator fan, op test good ; used 1 WP2315539 (MOTOR-EVAP) from stock"
ELECTROLUX MICROWAVE PLMV169DCD NEEDS DOOR ASSY AND HINGE WHICH DOOR ASSY
WASHER AMANA NTW4516FW2 Installed tub and drain hoseRan auto test and calibrationOP TEST OK
WASHER MAYTAG MVWC555DW0 Found unit needs a washplate. Current one is stripped out causing issue. Cust to call back if repair is wanted.
MICROWAVE ELECTROLUX PLMV169DCD Needs door assy and hinge which door assy is no longer available. Unit is a 2005 talked to AB AB to take care of service.
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit bounces and walks around, ran drain and spin cycle with wet load, unit spun out clothes, unit did not jump/bounce or move in any unusual way, unit is operating as designed"
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit bounces and walks across floor, suspensions good, ran drain and spin cycle with wet load, no unusual bouncing observed, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
WASHER AMANA NTW4516FW2 Tub was not sent Took pics of parts Part #w10471116 shelf was delivered a part not even close to being on a washer Took shelf with me Need to reorder tub ; ordrng 1 W10371566 (tub)
WASHER MAYTAG MVWC555DW1 Found inner badket loose and washplate would not come off. Washplate would have to be chiseled off and basket replaced. E. email@example.com. And 1-w10902814 a 100.94.CUSTOMER DOES NOT WANT REPAIRED
WASHER AMANA NTW4516FW2 "Upon arrival unit leaking needs drain pump ,drain hose ,and inner hose ; ordrng 1 W10899966 (HOSE) and 1 W10919003 (PUMP) and 1 W11244231 (DRAIN HOSE)"
FREEZER FRIGIDAIRE GLFH21F8HWA The unit is at 0* unit op tested good
WASHER MAYTAG MVWB835DW1 The drain pump is seized up. I found a bobby pin
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
MICRO OVEN WHIRLPOOL WMH53520CS1 Installed new part unit op tested good
DBL WALL OVEN KITCHENAID KEBC208KSS0 Cust had a power issue where his breaker would pop and oven not come on. Power off on arrival. Checked control bd fuse. Op test good. Turned breaker back on. Everything is good. Let oven heat to 350 deg. Op test good. Possible power issue with customer breaker
DISHWASHER WHIRLPOOL KUDE70FXSS5 Replace the float. Ran for 15 min. No leaks. Optest ok
MICRO OVEN WHIRLPOOL WMH53520CS1 When the door is open and the fan is on in the doors closed the microwave turns on. Unit also has an F1 E4 microwave relay shorted. The microwave actually turns on and heats. The unit needs a new control and harness ; ordrng 1 W10450407 (harns-wire) and 1 WPW10678766 (CONTROL )