Appliance Repair in Perry, Ohio
for Perry, OH
LORI ANN - Perry, OH
Ben came in, found the problem right away, fixed it and showed me what it was, and now I’m baking pumpkin magic bars right now. Yay and thank you!!
NITA - Perry, OH
Reliable, prompt, courteous
Brad & Heather
BRAD - Perry, OH
Satisfied with the work performed but unhappy with how the tech discussed the mfr and all new washer and dryers built today along with all of the other appliances we purchased. Extremely disappointing and upsetting. If you're interested in the details surrounding this conversation please call me. What's the point in going into detail if you don't care. How you respond will determine whether I use Fred's appliance again.
Response from Fred's Appliance Service:
Hello Brad & Heather. Thank you for your review. It was good speaking with you this morning to clear up your concerns. Have a great week! - The Fred's Team.
Adam - Perry, OH
JOSEPH - Perry, OH
790.75503207 kenmore range The unit will not heat up broiler does work. There is an in-line relay which is not working power stops at the relay does not pass through it while the oven is on main control is sending power the thermal fuse tested good heating element tested good. The relay is discontinued customer will seek the part on his own; ordrng 1 903178 (RELAY),
WRT1L1TZYB01 whirlpool refrigerator Compressor is drawing .6 A no heat transfer. Took the back panel off the freezer section there is no frost pattern needs an evaporator estimate only; ordrng 1 WPW10314205 (EVAP),
MVWX655DW1 maytag washer Installed new part unit op tested good ; Job Cmpltd
KDTE254ESS KITCHENAID DISHWASHER Ran the dishwasher took the pump off wasn’t able to find any issues with the drain pump reassemble the machine unit tested good customer is not very satisfied with hearing there’s nothing wrong with it; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
The service from Fred's Appliance was exceptional! The company is ahead of others with the technology they use to schedule, send reminders and follow up. I cannot say enough good things about our technician, Brian. He was professional, went over everything that he did and even gave me some pointers for using the dishwasher that I was unaware of. If you value your time and quality service call Fred's Appliance today!
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.