Appliance Repair in Perry, Ohio
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Local Reviews
for Perry, OH
Powered by Fluid LOCALVery helpful
Judith - Perry, OH
Great service.
Gary - Perry, OH
Quick service and great job would recommend them to friends
Debbie L
Debbie - Perry, OH
Prompt, Knowledgeable, Friendly
Jason service
Denise - Perry, OH
Very satisfied with the 2nd visit. Should have seen problems the 1st visit.
Response from Fred's Appliance Service:
Hello Denise! Thanks so much for dropping us a line. We're sorry your appliance defeated us on the 1st visit. Sometimes they even get the best of us! We're glad we got you the second time around. Thanks again, and have an awesome week! -The Fred's Team
Prompt, courteous service!
Paul - Perry, OH
Positive, helpful experience!
Bad price / professional tech
Wes - Perry, OH
Response from Fred's Appliance Service:
Hi Wes, Thank you for taking the time to share your experience with us! We are happy to hear that Art provided you with professional service and that your dishwasher is up and running again. We pride ourselves in offering stellar service in every way! We frequently evaluate our pricing structure to ensure that it is both fair and allows us to continue to offer quality service. Thank you again for sharing! Have a great week! The Fred's Team
Service was good
Illuminating - Perry, OH
Good
Mary - Perry, OH
Very Professional
Scott - Perry, OH
Good job
Michael - Perry, OH
Jeff was efficient, knowledgeable and polite. Ice cube maker was fixed in a short time. If I could give him and Fred’s Appliance a rating about excellent I would.
Great Service Tech
Ross - Perry, OH
Jeff was very informative - he explained the aspects of what needed to be done and how he was going to do it. Plus he offered additional insight into other appliances on life expectancy, typical breakdowns, and how to fix. Jeff's extremely knowledgeable.
Awesome company
Adam - Perry, OH
Corina is the best. Jessica was a huge help with scheduling. Everyone i have ever interacted with is wonderful.
Excellent service
Venita - Perry, OH
We built a home in 2012 and had all new appliances which had problems from the day they were installed. Fred’s Appliances was always our choice of repair comoanies to call. We have never been disappointed. They are all profession and courteous and answer all questions. They are First Class all the way.
Stuff
BOB - Perry, OH
Great
CLAUDIA - Perry, OH
Service was a big 10 all the way
great service on a crap product
Amy - Perry, OH
Serice tech did everything in his power to figure out what was wrong with product but found no fault. Shortly after departure product started same issue again and warming items.
Response from Fred's Appliance Service:
Hi Amy, Thank you for taking the time to submit you review. We have a make-it-right policy and would appreciate the opportunity to be able to make-it-right for you! I am going to be giving you a call here shortly to discuss the issues. It also looks like you are still covered under your extended warranty plan so you will just need to give them a call to schedule your appointment. We look forward to providing 5 star service for you! Thank you, The Fred's Team
Great service
RICHARD - Perry, OH
Very friendly and knowledgeable!
Art
KURT - Perry, OH
informed me at every step what was happening and what was going to happen, was on time and professional.
Great servixe
LORI ANN - Perry, OH
Ben came in, found the problem right away, fixed it and showed me what it was, and now I’m baking pumpkin magic bars right now. Yay and thank you!!
Nita
NITA - Perry, OH
Reliable, prompt, courteous
Brad & Heather
BRAD - Perry, OH
Satisfied with the work performed but unhappy with how the tech discussed the mfr and all new washer and dryers built today along with all of the other appliances we purchased. Extremely disappointing and upsetting. If you're interested in the details surrounding this conversation please call me. What's the point in going into detail if you don't care. How you respond will determine whether I use Fred's appliance again.
Response from Fred's Appliance Service:
Hello Brad & Heather. Thank you for your review. It was good speaking with you this morning to clear up your concerns. Have a great week! - The Fred's Team.
Great service
Adam - Perry, OH
Thank you!
Great Service
JOSEPH - Perry, OH
Nice Job
great job
Adam - Perry, OH
great service! top notch!
Our spasmatic ice maker in our refrigerator is now reliable!
ARTHUR - Perry, OH
We have had nothing but the best association with Art Vondrak, your rep, Gail, their friendly attitude - and light humor really set us up with a great/ reliable service/repair!! Thank you for having them for your employees . . . they were fantastic! yes, we will call you when we need you!
Jason N.
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Cc unit not draining Was able to get unit to drain after 3 tries. Checked drain line and sump drain for clogs, none. Drain pump may be on its way out. Quoted drain pump, customer not repairing at this time."
Jason N.
WASHER MAYTAG MVWC425BW0 "Cc unit stays in senseRan diagnostics, found code f8e1 for long fill no fill.Found drain line running along floor, advised customer must be elevated. Rerouted drain line, ran auto test and calibration. All functioned passed.Ran wash cycle load with clothes to ensure proper sensing. Op test good"
Arthur V.
DRYER GE GTD42EASJ0WW Replaced shaft and bearing assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
DRYER GE GTD42EASJ0WW "Found bearing faulty. Needs replaced also Replace customer supplied belt with repair ; ordrng 1 WE3M33 (shaft & bracket ass'), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DRYER WHIRLPOOL LEQ9508PW1 Cc: unit not heatingFound unit receiving proper powerFound element openReplaced elementOp test ok; used 1
Joe O.
WASHER MAYTAG MTW5600TQ1 Cc: timer won’t advanceNoticed timer was hard to spinRan a test cycleTimer not advancing through cycles on normal washRan delicate cycle timer is advancingTried starting a normal cycle again time advancingOp test okOffice to billTax exempt Not yet paid
Arthur V.
WASHER MAYTAG MVWX655DW1 Found hub worn. Replaced. Op test good ; used 1 W10528947 (HUB) from stock
Jeff M.
WASHER KENMORE 110.2510231 "The belt slipped off the motor and melted the pulley. The unit needs a new motor n belt est only; ordrng 1 W10832724 (MOTOR) and 1 WPW10006384 (BELT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ Customer was explaining to me that the fridge section was freezing temperatures were 38 to 40° I bumped it up 1°.
Arthur V.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Called techline talked to Adrian. Color sent was to dark. Adrian said to order w10134625. After looking at descriptions this would not be correct (extra dark grey). Called techline again. Talked to Rick. Exact color not available .No further repair is needed. Can not match color per wlp techline Gave Cust number to wlp consumer line
Arthur V.
WASHER WHIRLPOOL LSQ9549LW0 Found trans locked up. Needs gearcase and basket drive Customer does not want repaired
Dan H.
WASHER MAYTAG MHW4200BW0 "Customer complaint that unit is not starting, ran diagnostics found f5e2(door lock error), f9e1(long drain), f6e1(communication error between central control unit and motor control unit), and f4e0(heater is not detected ) error codes, found lock could open, unit needs new lock, customer does not want repair at this time; ordrng 1 WP8183270 (LOCK 118.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER GE GDT655SSJ0SS Replaced element and nuts. Op test good. No leaks ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
REFRIGERATOR MAYTAG MFT2976AEM00 "recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 TJAF1200, 1 W10890087, 1 W10890099, 1 W10890117, 1 W10890121, and 1 W10890131 from stock"
Arthur V.
DISHWASHER GE GDT655SSJ0SS "Found unit leaking at element Needs element and nut assy’s ; ordrng 2 WD01X10070 (nut tower heater)s and 1 WD05X24776 (ELEMENT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR MAYTAG MFT2976AEM00 Found compressor very loud. Talked to RA. Needs fresh food evap and compressor. Talked to SM complete costs covered bi S71233. Sealed system tech. Extra time. ; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed new part unit op tested good
Arthur V.
WASHER WHIRLPOOL WTW7500GC0 Replaced lid assy. Op test good.
Jason N.
REFRIGERATOR GE GSS25QGTABB Installed listed partsOp test ok
Jeff M.
WASHER MAYTAG MVWB835DW1 Installed new part console. Calibrated. Op test ok.
Arthur V.
DISHWASHER KENMORE 66513543N412 Found plastic spoon had melted on bottom of dishwasher and across the heating element. Cleaned off element and surrounding area and ran a diagnostics cycle. No errors were saved and this allowed element to get hot and burn off most of the residue. Advised customer smell will dissipate over time and to use a commercial cleaner to help it along.
Arthur V.
WASHER WHIRLPOOL WTW7500GC0 Found lid separating at left side by hinge needs lid. Unit is not squealing at this time but cust states it is in the beginning when it is sensing the load. Reschedule at customer request ; ordrng 1 W11130236 (lid)
Jeff M.
WASHER MAYTAG MVWB835DW1 "Power to unit checks good. Unit not responding to any commands or diagnostics. Removed console and checked for main board output. Has 5v dc power light on control also on. Needs console replaced. ; ordrng 1 W10861510 (CONSOLE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR GE GSS25QGTABB "Cc frost buildup on back freezer wall, repeat issueTested defrost circuit for continuity per tech sheet, blue connector on control board to orange neutral on p7 connector, no continuity, should be 22 ohms.Defrosted evaporator, checked defrost heater and defrost thermostat, thermostat open, needs defrost thermostat. Defrost heater checked good 22 ohms, but physically, end connectors are loose and tube ends are burnt. Advised customer to replaced heater as well.Customer online via PayPal. Confirm before ordering parts.; ordrng 1 WR50X10069 (thermostat defrost1906) and 1 WR51X10055 (heater,defrost8541), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 The unit isn’t cooling correctly the unit needs new fan blades and a control + the end cap; ordrng 1 W11263188 (CONTROL ) and 1 WP2163777 (FAN BLADE) and 1 WP2195916K (END CAP)
Arthur V.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Please order shelf and ship direct to customer for them to install Installed new water filter and cover. Op test good ; ordrng 1 WPW10212139 (bin-cntlvr)
Dan H.
DISHWASHER MAYTAG MDB7749SBM2 "Customer complaint that unit is not starting, no buttons on user interface are working, ran diagnostics found 2-1(stuck key) error code, stuck keys test shows control is good, unit needs new user interface , customer does not want repair ; ordrng 1 W10811169 (panel-cntl 180.16), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Needs filter cover. Hold down clip broken ; ordrng 1 WP67006331 (cover-filt)
Arthur V.
DISHWASHER KENMORE 665.12773K311 Replaced main control. At this time wash motor operating properly. Op trest good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Adjusted front leveling legs So fresh food doors are even and close and open properly. Unit op test good. Doors are opening and closing properly.
Arthur V.
DISHWASHER KENMORE 665.12773K311 "Customer complaint unit shutting down mid cycle. Ran diagnostics getting a 4-4 error. Wash motor failure. Checked all three motor windings and all were within specs. Needs main control ; ordrng 1 W10866118 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF736SDAW10 "Customer complaint of burnt smell coming from ice maker, no burning smell noticed, nothing burned in ice box, all other components are in good working order, unable to duplicate the problem, unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that doors are not even, leveled unit , op test good"
Arthur V.
RANGE KENMORE 790.7131971 Found weak bake ignitor. Replaced with truck stock. Op test good ; used 1 12400035 (IGNITER) from stock