Appliance Repair in Perry, Ohio
for Perry, OH
Michael - Perry, OH
Jeff was efficient, knowledgeable and polite. Ice cube maker was fixed in a short time. If I could give him and Fred’s Appliance a rating about excellent I would.
Great Service Tech
Ross - Perry, OH
Jeff was very informative - he explained the aspects of what needed to be done and how he was going to do it. Plus he offered additional insight into other appliances on life expectancy, typical breakdowns, and how to fix. Jeff's extremely knowledgeable.
Adam - Perry, OH
Corina is the best. Jessica was a huge help with scheduling. Everyone i have ever interacted with is wonderful.
Venita - Perry, OH
We built a home in 2012 and had all new appliances which had problems from the day they were installed. Fred’s Appliances was always our choice of repair comoanies to call. We have never been disappointed. They are all profession and courteous and answer all questions. They are First Class all the way.
BOB - Perry, OH
WASHER MAYTAG MVWC555DW1 Found inner badket loose and washplate would not come off. Washplate would have to be chiseled off and basket replaced. E. email@example.com. And 1-w10902814 a 100.94.CUSTOMER DOES NOT WANT REPAIRED
WASHER AMANA NTW4516FW2 "Upon arrival unit leaking needs drain pump ,drain hose ,and inner hose ; ordrng 1 W10899966 (HOSE) and 1 W10919003 (PUMP) and 1 W11244231 (DRAIN HOSE)"
FREEZER FRIGIDAIRE GLFH21F8HWA The unit is at 0* unit op tested good
WASHER MAYTAG MVWB835DW1 The drain pump is seized up. I found a bobby pin
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.