Appliance Repair in Ravenna, Ohio
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Local Reviews
for Ravenna, OH
Powered by Fluid LOCALGreat. Very professional!
Shirley - Ravenna, OH
Great
Johana - Ravenna, OH
Melissa
Melissa - Ravenna, OH
The guy who fixed our fridge did a great job!
Expert Service
Eugene - Ravenna, OH
Dan was very knowledgeable and quickly ressolved my currant concerns/issues with our Maytag refrigerator.
Jenny
Jenny - Ravenna, OH
My first appointment never happened. They didn’t show up or call. When we called to find out why they said we didn’t have an appointment, even though one had been made over the phone and I had written it in my planner and missed work to be home. So then they rescheduled it for us for another week later. Meanwhile, we can’t wash clothes for another week. On the day of the second appointment, the repairman sat outside in his car for a while then left. He called me while I was at work, but I’m not near my phone at work and couldn’t answer. I wasn’t about to miss another day of work so my mom agreed to sit at the house for the repair and didn’t know why he never came in. She then called and he came back to do the repair. When I checked my messages after work, he had called to say he needs permission to knock on the door and do the repair? I think that’s ridiculous! But for the amount of the repair and the hassle and loss of money at work, I could have bought a brand new drier. The drier was repaired but he had to come back again in another week because he didn’t have the part he needed. So all together it was about 3 weeks worth of waiting. So I will not recommend this company at any time in the future to repair any appliance.
Response from Fred's Appliance Service:
Hi Jenny, Thank you for taking the time to submit your review. We are sorry to hear about the scheduling issue! I do see that we were sent a dispatch from Whirlpool with your first appointment for 11/13 and that is when we came out for the diagnostic. The technician scheduled your follow up appointment for the following week and arrived at the beginning of your timeframe. We are happy to hear that your dryer is back up and running again! Have a great weekend! The Fred's Team
Great
Yvonne - Ravenna, OH
Service was excellent and on time and no wait thank u!
honest and straight forward
Debra - Ravenna, OH
Was extremely happy with our technician. Disappointed to hear that the machine is not the quality I thought I was getting.
The Service was great and Robert was also
Doug - Ravenna, OH
good service
Paul - Ravenna, OH
He is a real pro!
Great service
Bea - Ravenna, OH
She was just great, she explained how the new washers differ from what I was used to. She took time to explain how they work and even the amount of detergent to use.
Angie
Brown - Ravenna, OH
Friendly,knowledgeable and very professional
Hannahs Refrigerator
Mary - Ravenna, OH
Our refrigerator is not making any ice...made it on day one
Response from Fred's Appliance Service:
Hello Mary! Thank you for your note. We will be calling you shortly to setup another appt. We will get you taken care of! Thank you! -The Fred's Team
Expert, Problem Solver
Eugene - Ravenna, OH
Robert came to inspect our "banging" Maytag refrigator on 9/11...identified the problem (a part), ordered it and returned to install part on 9/11. Each visit only lasted less 10 minutes, because Robert is an expert service repairman! I didn't rate the cost because we purchased a Maytag service agreement, which will last sometime in 2020. Robert already serviced our defect ice maker about a month or two ago. Great job always!
Service on washer
William - Ravenna, OH
Awesome company!
CHRIS - Ravenna, OH
Awesome company!
Robert A.
WASHER WHIRLPOOL WTW8040DW4 "Installed control and ui, ran test 51, op test ok"
Robert A.
WASHER WHIRLPOOL WTW8040DW4 "Outlet correct, c/b recieving power, no response fron ui, needs ui and c/b; ordrng 1 W11125152 (CONSOLE) and 1 W11182868 (CONTROL)"
Dan H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 TJAF1200, 1 W10890087, 1 W10890099, 1 W10890100, and 1 W10890131 from stock"
Dan H.
DRYER MAYTAG MEDB765FW0 "Customer complaint that start button is not working, started normal dry cycle, unit started and heated, repeated several times with same results, unit is operating as designed"
Dan H.
DRYER MAYTAG MEDE201YW0 "Customer complaint that unit is not heating, confirmed, found thermal fuse open and element open, installed new thermal fuse and element , op test good ; used 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) from stock"
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDHB00 "Installed crisper drawer, op test okPop per entitlementNew construction"
Robert A.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found only bottom 2 rowes of evap frosted, comp pulling .5 amp, tapped system, found unit in 15”vac, added r134a, unit srarting to cool, needs evap and comp kitCust to contact wpl; ordrng 1 W10309988 (COMP KIT364.58) and 1 WP2188823 (EVAP254.50)"
Robert A.
DRYER WHIRLPOOL WED49STBW1 "Found door switch broken, nneds switch, cust to let us know; ordrng 1 WPW10569603 (DOOR SWITCH2793), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
RANGE WHIRLPOOL WFE525S0HV0 "Installed glass top, op test ok"
Robert A.
WASHER MAYTAG MVWB865GW0 "Found pump recieving 120 vac, not draining, pump not running, needs pump, replaced, ran recal cycle, op test ok; used 1 W10876600 (PUMP-WATER) from stock"
Dan H.
REFRIGERATOR MAYTAG MSB27C2XAM00 "Customer complaint that unit was not dispensing ice or water, unit is dispensing both ice and water, unable to duplicate the problem, unit is operating as designed"
Dan H.
WASHER WHIRLPOOL WTW7500GW0 "Installed new lid lock, op test good"
Robert A.
RANGE WHIRLPOOL WFE320M0ES1 "Installed switch and element, op test ok"
Robert A.
WASHER WHIRLPOOL WTW6400SW3 "Installed hub, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
WASHER WHIRLPOOL WTW7500GW0 "Ran diognostics, 5-1 lid lock failure, rantest cycle, lid lock failed, needs lid lock; ordrng 1 W10810403 (LID LOCK)"
Robert A.
WASHER WHIRLPOOL WTW6400SW3 "Ran diognostics f71 suds, watched diognostic cycle, basket not enguaging, checked hub, ng, needs hub; ordrng 1 W10820039 (HUB 26.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
MICROWAVE WHIRLPOOL WMH78019HZ1 "Installed mag and diode, tested unit, op test ok"
Robert A.
DISHWASHER KITCHENAID KUDS30IXSS8 "Installed adj kit and railes, op test ok"
Robert A.
RANGE WHIRLPOOL WFE320M0ES1 "Found ribbon broke, no power from switch; ordrng 1 W10823729 (ELEMENT LF) and 1 WPW10434452 (SWITCH LF)"
Robert A.
WASHER WHIRLPOOL WTW4816FW2 "Ran diognostics, 8-1 long / no fill, tested valves, good, ran recal cycle, good, found no syphone break in drain hose, cust to correctDrain is clogged need plumber to correct"
Robert A.
RANGE WHIRLPOOL WFE320M0ES1 "Found ribbon broke, no power from switch; ordrng 1 W10823729 (ELEMENT LF) and 1 WPW10434452 (SWITCH LF)"
Robert A.
WASHER MAYTAG MVWB765FW1 "Installed control and ui, ran test 51, op test ok"
Robert A.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Cc no ice upper or lower i/ms found no water in i/ms, cycled frz no call for water, cycled upper i/m, no caal for water, went to fill test, water filled, needs i/ms; ordrng 1 243297606 (I/M UPPER) and 1 5303918493 (ICE MAKER FRZ)"
Robert A.
WASHER MAYTAG MVWB765FW1 "Ran diognostics, 6-2, 6-2 comm errors, reset connections, ran test cycle, ng needs control and ui; ordrng 1 W11135391 (CONSOL) and 1 W11135392 (COMTROL)"