Appliance Repair in Ravenna, Ohio
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for Ravenna, OH
David - Ravenna, OH
Work was done on time and efficiently; technician was friendly and professional.
Prompt service, professional staff members
Jean - Ravenna, OH
Brian and his assistant were on time by the exact minute shown on the technician tracking site. Had a very short but thorough examination of our washer, and it ended with no additional charges aside from the service call. Love the site where we were able to track the status of our service call at any moment. Will definitely use this company in the future! Thank you!
Found problem, fixed machine
Matthew - Ravenna, OH
Tech found problem quickly, ordered parts, had them shipped to my house, showed up next day and installed them. No muss, no fuss
Quick and easy - Good job!
Eric - Ravenna, OH
Karen - Ravenna, OH
Deanna - Ravenna, OH
Great. Very professional!
Shirley - Ravenna, OH
Johana - Ravenna, OH
Melissa - Ravenna, OH
The guy who fixed our fridge did a great job!
Eugene - Ravenna, OH
Dan was very knowledgeable and quickly ressolved my currant concerns/issues with our Maytag refrigerator.
Jenny - Ravenna, OH
My first appointment never happened. They didn’t show up or call. When we called to find out why they said we didn’t have an appointment, even though one had been made over the phone and I had written it in my planner and missed work to be home. So then they rescheduled it for us for another week later. Meanwhile, we can’t wash clothes for another week. On the day of the second appointment, the repairman sat outside in his car for a while then left. He called me while I was at work, but I’m not near my phone at work and couldn’t answer. I wasn’t about to miss another day of work so my mom agreed to sit at the house for the repair and didn’t know why he never came in. She then called and he came back to do the repair. When I checked my messages after work, he had called to say he needs permission to knock on the door and do the repair? I think that’s ridiculous! But for the amount of the repair and the hassle and loss of money at work, I could have bought a brand new drier. The drier was repaired but he had to come back again in another week because he didn’t have the part he needed. So all together it was about 3 weeks worth of waiting. So I will not recommend this company at any time in the future to repair any appliance.
Response from Fred's Appliance Service:
Hi Jenny, Thank you for taking the time to submit your review. We are sorry to hear about the scheduling issue! I do see that we were sent a dispatch from Whirlpool with your first appointment for 11/13 and that is when we came out for the diagnostic. The technician scheduled your follow up appointment for the following week and arrived at the beginning of your timeframe. We are happy to hear that your dryer is back up and running again! Have a great weekend! The Fred's Team
Yvonne - Ravenna, OH
Service was excellent and on time and no wait thank u!
honest and straight forward
Debra - Ravenna, OH
Was extremely happy with our technician. Disappointed to hear that the machine is not the quality I thought I was getting.
The Service was great and Robert was also
Doug - Ravenna, OH
Paul - Ravenna, OH
He is a real pro!
WASHER MAYTAG MVWB850YW1 "Installed new bearing, op test no good , unit flashes f50(motor stalled) error code, found motor open, unit needs new motor, rotor, and rps sensor, customer does not want repair ; ordrng 1 280146 (rotor 219.56) and 1 WPW10178988 (sensor 32.36) and 1 WPW10419333 (stator 204.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER WHIRLPOOL WDT970SAHV0 Installed water valve inlet OP TEST OK
WASHER MAYTAG MVWB865GW0 "Cc: unit not working Found error code F0E3 overloadAnd error F7E5 shifter errorRan auto test, worked as designed Ran rapid wash cycle Unit fills, agitates, drains and spins as designedOP TEST OK"
WASHER MAYTAG MVWB850YW1 "Cc of loud noise Loud grind when hand spinning basket Needs bearing kit Bearing kit on truck was a hand down from 2017 and is missing the spacer tube and tub seal . ; ordrng 1 W10435302 (bearing105.51), used 1 W10435302 (BEARING) from stock"
WASHER MAYTAG MVWB865GW0 Cc of unit not working right Ran diagnostics found error fo over load and off balance Found unit to be unbalanced Leveled unit ran auto test OP TEST OK
WASHER WHIRLPOOL WTW7000DW3 "Cc: unit not fillingChecked codes, no stored codesRan auto test and calibrationOperated as designed Ran test wash cycleOP TEST OK"
RANGE MAYTAG MER6875AAB Installed oven sensor probsRan test bake to 350 upperRan test bake to 350 lowerOP TEST OK
DRYER MAYTAG MEDB765FW0 Cc: buttons getting stuck in doorFound door design to have small gap catching buttonsTightened the screws for glass to bring glass closer to frame OP TEST OK
DISHWASHER MAYTAG MDB8959SFZ4 Cc of no water entering Disconnected water line to dishwasher Opened water No water from house to unitNeed plumber
DRYER WHIRLPOOL WED6600VW0 Cc of loud noise Found belt and tension pulley damaged Replaced using dryer repair kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
RANGE MAYTAG MER6875AAB "Cc of unit being to high in temp Found unit to be about 80 degrees to high in uppper oven and 20 degrees to high in Lower oven Needs oven temp sensors ; ordrng 2 12001656 (sensor,ovn4483)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA Cc of no ice Found fan and defrost wire not properly seated into connector
DISHWASHER WHIRLPOOL WDF780SLYB1 Cc of noise Found noise coming from sump assembly Unit still functions after noise stops . Needs sump assembly Customer does not want to repair at this time Customer paid svc 96.25
REFRIGERATOR KENMORE 3639532713 Cc of unit leaking Found debris covering drain whole Removed debris OP TEST OK Could not locate model or serial on unit
WASHER MAYTAG MVWC465HW0 Cc of grinding noise Ran multiple test with and without a load could not duplicate a noiseOP TEST OK
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA Installed water valve icemaker and seal kit Ran test harvest OP TEST OK
WASHER MAYTAG LAT9593AAW Installed switch Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
COOKTOP GAS KITCHENAID KFGU766VSS02 "Customer complaint that center burner is not working properly, found burner head installed backwards, corrected, op test good"
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA Cc of no ice Found fill tube iced over Steamed clear ran icemaker water valve test multiple times OP TEST OK
WASHER MAYTAG MVWB855DC3 Cc: leaking from dispenserFound unit leaking from dispenser end of cycleInstalled new water valveRan auto test and calibration OP TEST OK
REFRIGERATOR GE GNE29GMKBES Cc of no ice Found ice maker fill iced up Cleaned out Ran manual harvest OP TEST OK
WASHER GE GTWN4250D0WS Cc of unit not working normal Ran Several drain and fills Spin cycles and agitation All is working as is should
WASHER MAYTAG MVWB865GW0 Installed control and. Lid lock Ran auto test cycle and calibration OP TEST OK
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new fill valve, op test good"