Appliance Repair in Ravenna, Ohio
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for Ravenna, OH
Extended Warranty worked well
Carolyn - Ravenna, OH
Brian was prompt and knowledgeable. Made the right diagnosis and fixed the problem.
Brian was "AWESOME"
Dorothy - Ravenna, OH
It took two trips, but the problem is solved. The young lady who answers the phone needs an attitude adjustment. Being mute does not solve problems. She needs to learn that the person on the other end of the line is ALL of the staff's bread and butter.
Response from Fred's Appliance Service:
Hi There Dorothy! Thanks so much for dropping us a line. We will be reviewing your interactions with your customer service rep along with the manager. We're glad Brian was able to complete your repair! Thanks again for your comments. -The Fred's Team
Brian was very knowledgeable and efficient. We are always pleased with the friendlieness and professionalism of the technicians.
Eugene - Ravenna, OH
We always tell others how great Fred's service is and readily recommend this company!
Ken - Ravenna, OH
Vesna - Ravenna, OH
Natalya - Ravenna, OH
David - Ravenna, OH
Work was done on time and efficiently; technician was friendly and professional.
Prompt service, professional staff members
Jean - Ravenna, OH
Brian and his assistant were on time by the exact minute shown on the technician tracking site. Had a very short but thorough examination of our washer, and it ended with no additional charges aside from the service call. Love the site where we were able to track the status of our service call at any moment. Will definitely use this company in the future! Thank you!
Found problem, fixed machine
Matthew - Ravenna, OH
Tech found problem quickly, ordered parts, had them shipped to my house, showed up next day and installed them. No muss, no fuss
Quick and easy - Good job!
Eric - Ravenna, OH
Karen - Ravenna, OH
Deanna - Ravenna, OH
Great. Very professional!
Shirley - Ravenna, OH
Johana - Ravenna, OH
Melissa - Ravenna, OH
The guy who fixed our fridge did a great job!
WASHER MAYTAG MVWB835DW0 Installed lid lock and control Ran auto test and calibration OP TEST OK
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cc of unit no keeping good temps Found evap covered in frost Ran forced defrost and heater kicked on Needs control board Cleared the rest of ice build up replaced using truck stock OP TEST OK ; used 1 WPW10503278 (CONTROL 15677) from stock
FREEZER MAYTAG MBF1958FEZ01 Cc no cool and oil on floor Found temps in the 60s pulled unit away from the wall found oil on the floor around the drain pan area. Removed cover found oil in the drain pan and in drain tube Needs compressor evap and drier ; ordrng 1 W10507884 (compressor) and 1 W10920993 (evaporator) and 1 WPW10143759 (dryer)
REFRIGERATOR WHIRLPOOL MHW6000XW1 Cc of no drain and boot leaks Found drain stuffed with debris cleared drain and installed customer supplied bellow Ran auto test OP TEST OK
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Cc of no ice still Found the rear off icemaker frosted over and not cooling properly Needs seal kit ; ordrng 1 5303918784 (air handler housin)
WASHER MAYTAG MVWB835DW0 Cc that lid lock is not functioning properly and when running the control board just shut off Ran diagnostics found error f5e2 and F5e3 lid lock is malfunctioning but ran lid lock test and it locked and unlocked 7 times out of 10 times tested but according to tech sheet it says to replace even if it seems to be functioning due to the errors given Went to run auto test and unit shut down mid test with no error and started right back up Needs lid lock and control board ; ordrng 1 W10810403 (lid lock assy) and 1 W11100602 (cntrl-elec)
WASHER GE GTW330ASK1WW Cc of loud noise when spinning Found gearcase to be loud with low hand spin Removed washplate basket seems to be corroded around hub nut and shaft Needs gearcase washers and hub nut ; ordrng 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH02X10364 (washer hub) and 1 WH38X27335 (platform trans asm k)
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Cc of no ice Found icemaker in the off position Found icemaker not filling due to fill spout iced over Cleared ice Ran test harvest OP TEST OK
REFRIGERATOR MAYTAG MSF25C2EXW00 Cc of temps High in fridge Found freezer to be at 9 and fridge at 40 Found compressor running hot Found condenser to be covered in the middle Customer has rear and front pretty clean but middle was really thickHelped customer clean condenser Advised customer to give it a few days and see if normal temps return
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Installed ice maker Advised it make takes up to 48 hours to fill bin
RANGE KITCHENAID KFGD500EBS00 Cc that burners not working Found debris in ORFICE Cleared ORFICE OP TEST OK
WASHER MAYTAG MVWB835DW0 Cc unit made a noise and flashed f5 Found error for off balance over suds and lid lock Ran auto test finished with no issues Ran calibration OP TEST OK Advised customer on soap usage
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Cc of no iceFound cubes frozen in twist tray Ran icemaker test 55 good water flow Ran twist tray test tray is getting power but does not twist all the way to dump cubes Needs ice maker ; ordrng 1 243297609 (ICEMAKER )
DISHWASHER MAYTAG MDBH949PAB4 Cc of leaks Spoke TG wanted to know If suds happen with empty load And yes it does he said there is some pre maintenance steps that could help reduce the suds. But may also be rinse aid leaking in and creating to much suds Advised on running clean cycle with the afresh 2 times in A row and then if issue still happens and suds show on empty load will need a soap dispenser
WASHER WHIRLPOOL WTW8040DW4 Installed control and ui Ran auto test and calibration OP TEST OK
WASHER MAYTAG MVWB835DW3 Installed suspension ran spin test to adjust levelOP TEST OK
DISHWASHER MAYTAG MDBH949PAB4 Cc of leak Ran multiple test cycles Could not duplicate or see any kinds of leaks Left water mat under dishwasher just Incase it does
WASHER MAYTAG MVWB955FC0 Cc unit not locking Ran diagnostics found no stored errors Ran test 51 completed with no errors Ran manual lid lock test gave an error after doing it 15 times Installed control and lock Ran calibration test 52 OP TEST OK
WASHER WHIRLPOOL WTW8040DW4 Cc: not allowing selectionsFound unit unresponsiveTried to enter diagnostics unit would not allow any selectionsNeeds control and ui; ordrng 1 W11125152 (console) and 1 W11182868 (cntrl-elec)
DISHWASHER MAYTAG MDB7749SBQ2 Cc that control popped out of place when he pulled it open Found left screw to be loose Put ui into place and tightened screws OP TEST OK
RANGE WHIRLPOOL WFG320M0BS3 Cc unit won’t bake Found igniter weak and not igniting Replaced using truck stock Ran test bake to 350Leveled unit and set front right burner to be a little over flame OP TEST OK ; used 1 12400035 (IGNITER) from stock
WASHER MAYTAG MVWB835DW0 Cc of lid lock not working properly Inspected lid lock no damage Ran diagnostics no errors stored Ran manual lid lock test Lid lock is functioning Ran auto test and calibration Ran manual lid lock to verify OP TEST OK
WASHER MAYTAG MVWB835DW3 customer did not have pop but entitlement showed in warranty Cc of squeaking when running Found no squeaking with empty load Tub suspension is a little weak when pushed down wobblys and does not come straight up Added test load and at beginning of cycle can hear suspension squeaking when load gets heavy Needs suspension rods ; ordrng 1 W11130356 (suspension)
REFRIGERATOR AMANA BX22A2W Cc of no cool Found unit to be a r12 system Can not be serviced