Appliance Repair in Ravenna, Ohio
for Ravenna, OH
BROWNINGN - Ravenna, OH
FRED'S IS #1 WITH US
BARBARA - Ravenna, OH
We couldn't ask for better service from Fred's. Tim is always pleasant and willing to explain what is being repaired and why. Even if we didn't have them with our extended warranty, we will still want to use Fred's (and Tim!!) for our appliance repair. Thanks so much.
KAREN - Ravenna, OH
Whirlpool freezer collected water and ice from the condenser.
ROBERT - Ravenna, OH
Tech was excellent, completed the job quickly and I hope a permanent fix.
Paradise - Ravenna, OH
As usual, excellent service
MAYTAG WASHER MVWC565FW0 Ran diognastics, off bal load, ran recal, good, ran spin, good, op test ok; Job COMPLTD
WHIRLPOOL REFRIGERATOR WRS322FDAW04 Cust states that delivery guys did not seat the water line in the john guess fitting, they came back and corrected the problemChecked over unit, no leaks, op test ok; Job Cmpltd,
MAYTAG REFRIGERATOR MFI2665XEM7 Ff45,frz 30, no air flow, found top half of evap frozen, cleared, tested heater, bimetal and control, good, set to 8hr defrost, reset defrost connections, good, eval frosting over, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,
WHIRLPOOL WASHER NFW7200TW Installed drain pump, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.