Appliance Repair in Ravenna, Ohio
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for Ravenna, OH
Vesna - Ravenna, OH
Natalya - Ravenna, OH
David - Ravenna, OH
Work was done on time and efficiently; technician was friendly and professional.
Prompt service, professional staff members
Jean - Ravenna, OH
Brian and his assistant were on time by the exact minute shown on the technician tracking site. Had a very short but thorough examination of our washer, and it ended with no additional charges aside from the service call. Love the site where we were able to track the status of our service call at any moment. Will definitely use this company in the future! Thank you!
Found problem, fixed machine
Matthew - Ravenna, OH
Tech found problem quickly, ordered parts, had them shipped to my house, showed up next day and installed them. No muss, no fuss
Quick and easy - Good job!
Eric - Ravenna, OH
Karen - Ravenna, OH
Deanna - Ravenna, OH
Great. Very professional!
Shirley - Ravenna, OH
Johana - Ravenna, OH
Melissa - Ravenna, OH
The guy who fixed our fridge did a great job!
Eugene - Ravenna, OH
Dan was very knowledgeable and quickly ressolved my currant concerns/issues with our Maytag refrigerator.
Jenny - Ravenna, OH
My first appointment never happened. They didn’t show up or call. When we called to find out why they said we didn’t have an appointment, even though one had been made over the phone and I had written it in my planner and missed work to be home. So then they rescheduled it for us for another week later. Meanwhile, we can’t wash clothes for another week. On the day of the second appointment, the repairman sat outside in his car for a while then left. He called me while I was at work, but I’m not near my phone at work and couldn’t answer. I wasn’t about to miss another day of work so my mom agreed to sit at the house for the repair and didn’t know why he never came in. She then called and he came back to do the repair. When I checked my messages after work, he had called to say he needs permission to knock on the door and do the repair? I think that’s ridiculous! But for the amount of the repair and the hassle and loss of money at work, I could have bought a brand new drier. The drier was repaired but he had to come back again in another week because he didn’t have the part he needed. So all together it was about 3 weeks worth of waiting. So I will not recommend this company at any time in the future to repair any appliance.
Response from Fred's Appliance Service:
Hi Jenny, Thank you for taking the time to submit your review. We are sorry to hear about the scheduling issue! I do see that we were sent a dispatch from Whirlpool with your first appointment for 11/13 and that is when we came out for the diagnostic. The technician scheduled your follow up appointment for the following week and arrived at the beginning of your timeframe. We are happy to hear that your dryer is back up and running again! Have a great weekend! The Fred's Team
Yvonne - Ravenna, OH
Service was excellent and on time and no wait thank u!
honest and straight forward
Debra - Ravenna, OH
Was extremely happy with our technician. Disappointed to hear that the machine is not the quality I thought I was getting.
MICROWAVE KITCHENAID KBHC179JSS04 Cc of unit not working Found control getting power but nothing is working Needs Ui and microcomputer Microcomputer is nla Customer does not want repair and had me help take the unit out to his truck so he can trash it.
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Cc of noise Heard noise when fridge is pushed all the way back to wall moved fridge and noise stopped Found water line hanging lower than normal possibly line connector rattling against metal pan Repositioned line Put back in place and no noise is heard at this time
MICROWAVE OVEN MAYTAG MMV4205DS1 Cc of unit not heating Found unit pulling 5 amps Found primary winding on transformer open and mag smells burnt Needs transformer and mag and diode ; ordrng 1 W10733412 (transformr) and 1 W10818686 (magnetron) and 1 W11256462 (diode)
WASHER GE GTW460ASJ7WW "Cc of squeaking when spinning Took belt off and hand spun unit squeaking is coming from gearcase Needs gearcase, nut, washer Customer does not want t to repair at this time"
WASHER MAYTAG MVWB835DW1 Cc unit not filling Found hot water entering but no cold Needs water valve Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE7988) from stock
WASHER GE GUD27ESSJ0WW Cc of unit not agitating And possibly still leaking Ran multiple test could not get unit to leak Ran normal cycle and tub just kept filling had to shut it down before it over filled found pressure hose nipple on new tub to have a piece of plastic inside the pressure hose nipple Cleared nipple with an all tool Ran test cycle OP TEST OK No water leaking at this time
REFRIGERATOR MAYTAG MSD2454GRW "Cc of unit leaking Found ice build up on freezer floor Showed customer what the issue is, she wants to defrost the unit her self Customer paid svc"
WASHER WHIRLPOOL WFW94HEXW2 Installed control Op no good error F6E3 Called tech line probed MI3 connector pins 1-2 1-3 both have 5vdc tech lines advised on replacing UI # is no longer available for order Office to contact customer about refund ; saved tckt
WASHER GE GUD27ESSJ0WW "Customer complaint of leak, found water dripping from hose clamp not properly mounted between drain pump and drain hose, corrected hose clamp, started normal wash cycle, no more leaks observed, too pics of claimed damage to ceiling, only damage noticed was that the carpet was wet, unable to get a good pic of wet carpet"
WASHER GE GUD27ESSJ0WW Installed listed parts Ran test spin and test cycle OP TEST OK
WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint of f9e1 error code, ran diagnostics found f9e1(long drain), f5e2(door lock error), f8e2(dispenser system error), and f0e1(load detected during clean washer cycle) error codes, ran test cycle, door locked, unit filled, drain pump is working, unit needs new control; ordrng 1 W10427967 (cntrl-elec 159.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER GE GUD27ESSJ0WW See bm pvr
REFRIGERATOR MAYTAG MFT2776DEM00 Wrong evap was ordered Picked up evap in Willoughby Recovered Freon Installed compressor evap and drier Ran a 28 inch vac for 20 min Recharged unit with 5.5oz of r134a Watched evaps frost over OP TEST OK Advised to let cool for 48 hours and ice may take up to 72 hours
WASHER GE GUD27ESSJ0WW Unit would not separate tubs from gearcase Needs to order tub asm and basket and pulley for motor Unit is not working and not fully put back together Advised customer not to use Advised building manager unit is not functioning at this time Spoke to SM about conditions Office to schedule ; ordrng 1 WH01X10608 (set screw pulley m.) and 1 WH45X21995 (tub asm) and 1 WH45X23154 (BASKET)
REFRIGERATOR MAYTAG MFT2776DEM00 "Cc of unit not making ice Found fridge temp of 35 ands freezer temps at 34 Needs sealed system repaired Compressor is under warranty (parts only ) Needs evap and drier and compressor ; ordrng 1 W10276644 (compressor) and 1 WPW10143759 (dryer1709) and 1 WPW10608485 (evaporator21260), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER WHIRLPOOL WED4815EW1 Cc of scraping sound Found drum warped and rubbing rear bulk head and but a groove into bulk head Needs bulk head and drum ; ordrng 1 W10899578 (drum) and 1 W11178668 (REAR BULK HEAD )
OTR MICROWAVE WHIRLPOOL WMH31017FB-0 Cc unit not heating and light under neath burnt out Ran multiple test with coffee mug and water . 6 30 sec test and 2 2min test Unit is heating just fine Advised customer on how to replace light (40 watt light ) OP TEST OK
DISHWASHER WHIRLPOOL WDT780SAEM1 Cc that upper rack wheel is broken Replaced using overstock from truck stock OP TEST OK ; used 1 W10712395 (ADJUSTERS ) from stock
WASHER WHIRLPOOL WTW500DW2 Cc that unit did not spin clothes out Found error for shifter Ran auto test and calibration Unit is functioning properly OP TEST OK
WASHER GE GUD27ESSJ0WW Cc of unit grinding Found tub full of water ran drain spin and unit was extremely loud Gearcase seems to making a lot of noise Needs gearcase Also would like a Sr tech on this job with me not exactly sure how this comes apart ; ordrng 1 WH01X10618 (nut hub) and 1 WH01X22787 (washer hub) and 2 WH09X22745 (o-ring)s and 1 WH16X22784 (supports assembly)
DRYER WHIRLPOOL MEDX655DW0 Cc: squeaking and thumpingFound rollers to be wornReplaced rollers and beltOp test ok; used 1 WPW10314173XXX (USE KIT PART4392067) from stock
WASHER MAYTAG MVWB765FW3 Cc: grinding soundRan auto testDid not hear any soundsLooked under unit seen rubbing mark and found leak pan to have drain tube and had wear marks from rubbingRemoved drain tubeOp test ok
WASHER GE WPRE6150K2WT Cc: loud grindingFound bearing to be extremely loud in a hand spinNeeds gear caseCustomer does not want to repair today
WASHER ROPER RTW4516FW2 Cc unit is just pumping Found unit to be in emergency pump Held start stop for 10 seconds No errorsRan auto test and calibration Unit is functioning as it should