Appliance Repair in Ravenna, Ohio
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-The Fred's Team
Local Reviews
for Ravenna, OH
Powered by Fluid LOCALWarranty service refrigerator door mullion
David - Ravenna, OH
Fred was great, this is the second call about this issue. He helped what he could to make the mullion work consistently. He applied some WD40 to the spring pivot piece. It now works OK., but what about again in 6 months? After warranty, will I need to take care of this 1/4ly throughout the years to come? My opinion is that Whirlpool needs to come up with a solution for the mullion failure. After all is was about 4 months old when it started happening. I spent well over $2000 for this refrigerator and a reputable product should work correctly for its entire life. But, Brian is a great serviceman.
Response from Fred's Appliance Service:
Hi David! Thanks for your feedback. We do apologize for the multiple trips to your home with the recurring issue on the mullion. If you have additional questions or feedback regarding your warranty with Whirlpool their customer service is 800-253-1301. Overall we are happy to hear that Brian was able to get you taken care of. If you need anything we are here to help. Thanks and have a good day! -The Fred's Team
Great Service
Jim - Ravenna, OH
Quality service
Eugene - Ravenna, OH
Brian has repaired our Maytag refgreigator serial times...all services continue to be performing well.
Kim
Kim - Ravenna, OH
Very friendly and great service.
Quality service
Eugene - Ravenna, OH
Brian handled three issues with our Maytag refrigorator: 1) door needed major adjustment, 2) water outlet dripped some after taking a glass of water from the water outlet, and 3) ice cubes tended to freeze into a solid mass (adjusted temp settings)/
Very friendly, quick efficient service! Would recommend
Russ - Ravenna, OH
Awesome service! Very friendly
Great Service
Jim - Ravenna, OH
Brian is a very good tech, knew the product well and did a great job.
Great
David - Ravenna, OH
Brian done a fine job as far as I can tell it is fixed properly very courteous and nice fella and promptly on time
great service
Carolyn - Ravenna, OH
he was very nice , knew what was wrong fixed it with no problems
Exceptional Service
Becky - Ravenna, OH
We are very pleased with the service we received from Fred’s Appliance. I must say we were a bit leary when Kitchen Aid set this appointment up, as we live quite a distance away. As it turned out, it was a good decision on Kitchen Aid’s part. The technician was on time, efficient and very personable. He fixed the problem with our stove quickly. We appreciate the notifications, too, so we knew when to expect the technician. Great job!
Vesna
Vesna - Ravenna, OH
Great technician
Becky - Ravenna, OH
Our technician was so patient and understanding while we tried to get a receipt from our builder with the date the appliances were bought. Eventhough I sent in the warranties to Kitchen Aid, Kitchen Aid recorder the dates incorrectly. We got it worked out after Brian left, and I emailed receipts to Fred’s Appliance. Fred’s Appliance contacted me immediately and we got things going again. It turned out to be a very positive experience.
great tech
Bobby - Ravenna, OH
Arrived on time. Knew what to do to repair 6 month old Maytag washer
Polichenr
Evelyn - Ravenna, OH
Great service. Diagnosed problem immediately
Quality service
Eugene - Ravenna, OH
Brian worked efficiently. Determine what the problem was, ordered parts and installed parts a few days later.
Brian M.
RANGE WHIRLPOOL WEG515S0FV2 Installed panel OP Test Ok
Brian M.
FREEZER UPRIGHT GE FUF17SUBRWW "Cc unit not freezing food Found evap to have partial frost and cap tube in cased in ice ball Compressor pulling .7 amps Needs compressor evap and drier ; ordrng 1 WR87X10158 (compressor w/grommet) and 1 WR85X10033 (evaporator assy) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
DRYER MAYTAG MGDB835DW4 Cc unit not drying properly Found unit getting proper voltage and vent is clear Coils are working properly and unit has proper temperatures Customer had dryness level on 0 Moved it to 4 OP Test Ok
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc stated on Saturday unit was not running and was about 80 degrees in building and in fridge At arrival temps in fridge was 34 and freezer at 9 and was in a defrost Waited for unit to come out of defrost Evap frosted up normally not a sealed system issue but a control issue Will needs a control and thermistor ; ordrng 1 WPW10384183 (thermistor) and 1 W11357371 (Control)
Dan H.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Customer complaint that evaporator drain pan fell off, confirmed, no damage, reinstalled, op test good"
Brian M.
RANGE WHIRLPOOL WEG515S0FV2 Installed control into old panel New panel was not machined properly and screws would not go in Need to reorder panel ; ordrng 1 W10728512 (panl-cntrl)
Brian M.
WASHER WHIRLPOOL MVWC565FW2 Found new part damaged took pic Inspected washer found that what customer thought was dents was actually manufactured indents and match new part No issues found with washer Ran auto test and calibration OP Test Ok Customer is aware off design no need to reorder parts
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc sealed system issue Found unit unplugged Plugged unit in and turned unit on Removed evap wall and watched for frost pattern Found that in 5 min unit had half frost pattern and another 10 it had a full frost pattern Advised to keep plugged in and watch over the next 48 hours At this time I do not see a sealed system issue
Brian M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc mullion heater sticking open Found hinges on mullion to be sticking Added grease to plastic portion of hinges Mullion heater now hinges properly
Brian M.
WASHER MAYTAG MVWB765FW3 Cc sheet stuck under plate again Found screw to have backed out leaving play in agitator Replaced agitator and screw made sure bolt was tight OP Test Ok
Brian M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc of no water Found bladder frozen Defrosted bladder and adjusted temps OP Test Ok
Brian M.
WASHER WHIRLPOOL MVWB765FW2 Cc unit not filling Found error for long fill Replaced water valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
Brian M.
RANGE KITCHENAID KGRS807SSS00 "Cc units left front burner not igniting Found igniter damaged Needs left front burner ; ordrng 1 WP9761639 (holder-orf), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc unit is bowed in on left side and has several scratches also top right door has discoloration Found fridge not sitting flush to counter when and found several scratches on left side as well, it’s hard to tell but upper portion of right door is 2 different colors like it’s missing a clear coat Called whirlpool"
Brian M.
WASHER AMANA NTW4516FW3 Cc unit not washing correctly Found cold water not entering Needs valveReplaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock
Brian M.
WASHER WHIRLPOOL WTW4950HW0 Cc unit not draining Found rain pump to have debris in it Removed debris Ran auto test and calibration OP Test Ok
Brian M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit not washing properly and soap dispenser not opening properly Found sump assembly just humming and spring to hinge popped out of place Fixed dispenser Replaced ran test cycle OP Test Ok
Brian M.
WASHER MAYTAG MVWB765FW3 Cc sheet stuck under plate Removed and replaced agitator Ran test cycle OP Test Ok
Brian M.
REFRIGERATOR FRIGIDAIRE LFHB2741PF8A Cc unit leaking Found drain pan clogged Cleared drain pan and hose OP Test Ok
Brian M.
WASHER MAYTAG MVWC200BW1 "Cc unit is loud during spin With hand speed spin I can hear gearcase grinding Needs gearcase and splutch kit Est only ; ordrng 1 W11255272 (gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Cc unit not spinning out Found capacitor wire not seated all the way in Corrected connection Ran auto test and calibration OP Test Ok
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc door mullion popped out Popped mullion heater into place Op
Brian M.
DRYER WHIRLPOOL WED5600XW0 Cc of noise Found idler pulley damaged Replaced using truck stock Ran test cycle OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Cleared ice build up Installed fan and thermistor OP Test Ok