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for Reminderville, OH
On time, good work
Kristina - Reminderville, OH
I received an automated telephone call with the approximate arrival time which was nice. The technicians were on time and did good work. They were able to get my refrigerator running while I was waiting for my parts to be delivered. My only complaint would be that I had to ask them to place something on my wood floors to protect them before they pulled out my refrigerator. Otherwise, they may have scratched my floor.
Response from Fred's Appliance Service:
Hi Kristina! Thanks so much for the review. I've reviewed this job with the technician. We pride ourselves in caring for property, and carry several items on the trucks to protect floors. Thanks so much for your feedback! -The Fred's Team
John - Reminderville, OH
BHANU - Reminderville, OH
kristina - Reminderville, OH
Very personable and knowledgeable. He answered questions about my other appliances even thought that was not the reason for the visit. Will definitely use again.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Cc of unit not working properly Found unit in garage Garage temp is around 39-41 degrees Freezer temp 00.7 degrees and fridge section temp at 36.7 At this time unit is functioning properly Advised that out side temps effect unit operations
REFRIGERATOR KITCHENAID KRMF706ESS00 Installed listed partsOP TEST OK
REFRIGERATOR KITCHENAID KRMF706ESS00 Cc of no cool Found unit with all lights off with power plugged in Ff 50 freezer 50 No fans running Power cycled unit lights and fan functioned returned Unit needs control boards replaced ; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Installed fan/harness, cleared evap, op test ok"
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Ran diognostics, found ff evap frozen, ran diognostics, ff fan recieving power, not running, needs fan/harness asm; ordrng 1 W11033168 (FAN/HARNESS)"
JBP27BL1BB GE RANGE Customer complaint that bake burner is broken, confirmed, bake element is recieving 240vac, unit needs new bake element , customer does not want repair; ordrng 1 WB44K10012 (range bake element )
WRS588FIHV00 Whirlpool Refrigerator CC that there is frost in the fz. And the doors are not flush. Checked the gasket, good. The ice door is closing. Measured the doors, both equally sizes. Found the gasket on the fz side is compressed more then the ff. Steamed out the gasket doors are flush. Cust started the fz door would open up. Used Vaseline around the gasket. No water hooked up to the unit.Optest ok
MAYTAG DISHWASHER MDB8959SAW1 Checked over unit, installed correct, unit working as designed, talked w/cust on controls, op test ok; Job Cmpltd,
WHIRLPOOL REFRIGERATOR WRS325SDHW00 Checked over unit, working correct, adjusted doors, talked with cust, op test ok; Job Cmpltd,
MAYTAG DISHWASHER MDB8959SAW1 nstalled ui, control, latch and wheels, ran diagnostic cycle, op test ok; Job Cmpltd,
MAYTAG DISHWASHER MDB8959SAW1 Found ui light dim and staying on, Ran diagnostic cycle latch failure, ribbon cable discolored, disconnected, unit did not go into drain, needs control wheels on lower rack off; ordrng 4 W10195416V (WHEEL)s and 1 W10589069 (CONTROL) and 1 W10619006 (LATCH) and 1 WPW10475778 (UI PANEL), schdld next appmnt for 5/21 MON !,
WDT720PADM2 whirlpool dishwasher Installed new part unit op tested good ; Job Cmpltd
KMHS120ESS5 WHIRLPOOL MICROWAVE CC the the UI says open/close door. Replaced the door cams from t/s. Optest ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
KDTE104ESS2 kitchenaid dishwasher , Found small amount of standing water in unit. Adjusted drain line under sink. Unit drained out. Ran service mode. No stored faults. Completed with out fault. Advised on cleaning unit and filters. Op test ok. ; Job Cmpltd
WDT720PADM2 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd
WDT720PADM2 WHIRLPOOL DISHWASHER The door popped off of the clips get the machine to work properly needs for adjusters for the top rack into clips to hold the kick panel in place; ordrng 2 WPW10503548 (CLIP)s and 4 WPW10671907 (AJUSTER)s,
MVWB765FW0 WHIRLPOOL WASHER Washer is working as designed customer is not loading the washer properly explained him the proper loading procedure for this unit and he was also using too much soap unit tested good; Job Cmpltd
MHWE300VF MAYTAG WASHER I found a thumbtack lodged inside the pump I remove the thumbtack unit tested good; Job Cmpltd,