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for Richmond Heights, OH
Teresa - Richmond Heights, OH
Corina was very polite friendly and through explaining her findings to me I would definitely ask for her again. I wish all repair people were so reliable and honest
Elliott - Richmond Heights, OH
Corina is awesome. Would highly recommend her.
Joy - Richmond Heights, OH
Michael - Richmond Heights, OH
When the right parts were received the repair was quick and complete
Gwendolyn - Richmond Heights, OH
Very pleased with the service.
Tyrone - Richmond Heights, OH
Promt service, knowledgeable tech, fixed the problem!
CONNIE - Richmond Heights, OH
Corina was very knowledgeable and was able to diagnose the problem with the wall oven. She had the part on the truck and fixed it immediately.
TIMOTHY - Richmond Heights, OH
Service technician Corina was right on time, courteous and efficient. Repair and payment process were done quickly.
ALAN - Richmond Heights, OH
Corina was timely and very professional.
WASHER MAYTAG MVWX600BW0 "Cc unit clicks and then stops workingRan diagnostics, actuator not engaging, will not shift from agitate to spinFound components underneath of machine covered in oil. Unit needs gearcase, actuator, pulley, motor.; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)"
DISHWASHER WHIRLPOOL WDT970SAHV0 "Installed ui panel op test good"
WASHER ROPER RTW4516FW2 Installed new part unit op tested good
REFRIGERATOR WHIRLPOOL WRT311FZDB00 CC that it’s not cooling properly. Ff 41 fz 5. Found the ff is overpacked with food. Advised customer to not overpack the ff with food. Removed the cover from the evap good frost pattern. Checked the condenser and evap fan are running. Optest ok. No water to the unit.
WASHER ROPER RTW4516FW2 "Customer complaint washer makes a loud noise only while agitation, confirmed ran diagnostics no codes, ran heavy and light agitation could hear gears grinding, ran spin, hard clunk to shift but smooth spin, unit needs new gearcase; ordrng 1 W11255272 (GEARCASE )"
RANGE KITCHENAID KSEG950ESS1 I was not able to duplicate the issue I turned all the heating elements on and the oven unit tested good. Customer has the registration slip when she sent the machine card in. This is also an exchange she originally had a Jen air
REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc condensations/frost in fridge sectionFound ff evap. Frosted over, ran diagnostics, checked fan and thermistor for correct operation, all checked good. Called techline, Ryan, suggested change defrost cycle, set to 8 hr timer, checked resistance on ff thermistor and freezer thermistor at p8 connector on control board, ff evap thermistor ohms good at 3.5k, ff thermistor good at 3.5k ohms, freezer thermistor good at 5.3k Checked door gaskets all around, all good seal."
WASHER KENMORE 110.248523 Replaced the lid switch. Started a cycle and a drain and spin. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
WASHER KENMORE 110.248523 "CC that it stopped working in mid cycle. Checked the lid switch is open. Will need a new lid switch. Office to order part. ; ordrng 1 WP3949238 (switch-lid 3668), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRS586FIEM04 "Cc smell coming from unitChecked unit drain pan and drip tray for possible source, noneAdvised customer about using options for smell absorption, such as baking soda, ground coffee and activated charcoal."
WASHER WHIRLPOOL WTW7600XW2 Cc: start button not workingFound start button clip that holds button in place brokenNeeds UI control assembly
WASHER WHIRLPOOL MHW5500FW0 "Installed water level sensorRan auto test, all functions passed, op test good"
DRYER MAYTAG MEDX655DW1 The vent was plugged. Unit op tested good
WASHER WHIRLPOOL MHW5500FW0 "Cc washer indicator light not working Found unit stuck in drain ,error code f3e1Reset unit, diagnostics auto test, no faults Unit needs a water level sensor; ordrng 1 WPW10448876 (switch-wl)"
WASHER WHIRLPOOL MHW5500FW0 "Cc door locked and error code f3e1Code f3e1 denote water level sensor errorPlugged unit in, unit stuck in drain mode, could not enter diagnosticsChecked water pressure sensor hose, checked clearRemoved drain pump access and cleared out coins in basketReassembled and retested, ran auto test Op test ok"
OTR MICROWAVE WHIRLPOOL WMH31017FS0 "Customer complaint mw always says door open or shut when trying to start and light doesn’t come on, door switches failed, quoted to repair, ok, used door cam kit from ts, op test good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
DRYER WHIRLPOOL HYE3657AYW "Installed new hi limit thermostat, op test no good , unit heated up once then stopped, found element and hi limit thermostat open, unit needs new element and thermostat , customer does not want to repair unit anymore, customer would like a refund for previous repairs; ordrng 1 LA-1044 (element 72.44)"
DRYER WHIRLPOOL HYE3657AYW "Customer complaint that unit is not drying, found hi limit thermostat open, unit needs new high limit thermostat ; ordrng 1 WP53-0771 (thrmst-fix 58.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed new part unit op tested good. Customer is missing a freezer shelf she can install; ordrng 1 W11217337 (SHELF)
DISHWASHER MAYTAG MDB8989SHB0 "Customer complaint that unit is leaking, started normal wash cycle, found drain hose disconnected, reconnected drain hose, op test good , not mat left due to install"
DRYER WHIRLPOOL HYE3657AYW "Installed new thermostat, op test good"
REFRIGERATOR KITCHENAID KRSC503ESS01 The units ff Evap is frosted over unit needs a new fan and THERMISTER kit; ordrng 1 W10316760 (thermistor) and 1 W11098695 (FAN ASSY)
REFRIGERATOR KITCHENAID KRFF300ESS01 The shelf was pushed to far back. Readjusted the unit op tested good
RANGE WHIRLPOOL MER5775RAB CC that the oven gets to hot. Turned oven on to 300* waited 25 minutes temp is rising. Found a relay stuck on the control. Will need a new control. Control is no longer available.
DRYER WHIRLPOOL HYE3657AYW "Customer complaint that unit is not heating, confirmed, found thermostat open, unit needs new thermostat ; ordrng 1 WP31001088 (thermostat 40.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER CROSLEY VAW3584GW1 "Customer complaint that unit will not fill up, ran diagnostics found f8e1(long/no fill) error code, hot and cold water valves open, started normal wash cycle, unit filled to normal water level and advanced to wash cycle, repeated with same results, unable to duplicate the problem ,unit is operating as designed"
DRYER MAYTAG MGDC215EW2 All fuses test is good I took the gas line off there is gas. The unit needs a new burner assy ; ordrng 1 W11233069 (BURNER ASSY)
DRYER MAYTAG MEDC300BW0 Thermal fuse open installed new part unit op tested good ; used 1 3392519 (
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Installed new part unit op tested good
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Found lights not working. 120v to AC/DC module. Also, customer said freezer light went out first. Will need main and secondary light modules. Office to order parts.; ordrng 1 WPW10515057 (LIGHT MODULE) and 1 WPW10515058 (LIGHT MODULE)"
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 "Customer complaint that unit is leaking, found a crack in the valve, unit needs new valve, installed new valve, op test good ; used 1 W10408179 (VALVE-INLET 87.68) from stock"
WASHER WHIRLPOOL WTW5000DW1 Installed new part unit op tested good. It turns out the motor that I took off the machine that came from the factory has the incorrect part number for this washer. Whirlpool directly ordered new motor and control for the customer which has the correct part numbers. Not sure what this motor is for but I don’t think it’s for this washer.
OTR MICROWAVE WHIRLPOOL GH8155XMB0 Cc of no heat Found unit getting 6.3 amps heard mag popping and really noisy Can not get a proper reading on transformer Needs Magnetron and High Voltage transformer replaced ; ordrng 1 W10245183 (magnetron) and 1 WPW10136726 (transformr)
WASHER WHIRLPOOL WTW5000DW1 The parts I ordered are for a different model # I’m not sure how this happened cust Called wp Customer service while I was here #1532709540 wp is ordered the parts; ordrng 1 W11116590 (CONTROL ) and 1 W11283592 (MOTOR )