We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Richmond Heights, OH
Brenda - Richmond Heights, OH
Jim - Richmond Heights, OH
Service tech was very professional and knowledgeable. Couldn’t be any better.
Won’t hesitate to use again
Retiredatlast - Richmond Heights, OH
On time. Efficient. Professional. Polite. Knew exactly what he was doing.
Tony - Richmond Heights, OH
He had to stay later to make sure everything was working properly I think he's a good technician y'all should keep him
Alan - Richmond Heights, OH
Service tech on time and he figure out the issue and fixed it and gave me a quote for new parts.
Becky - Richmond Heights, OH
Kenneth - Richmond Heights, OH
Service was quick and efficient. However, it takes a week or two to get appointments.
Response from Fred's Appliance Service:
Hi Kenneth! Thanks for sharing your experience. Our goal is to get to our customers as quickly as possible. As Summer is our busiest season our technicians add on as many calls as they can to their route. We do apologize for the wait. However, we are happy to hear that you thought service was quick and efficient. If you have any additional questions or concerns about your visit just let us know. Thanks again and have a good day! -The Fred's Team
Jeffrey - Richmond Heights, OH
This was my first using Fred's Appliance Repair. Jason was the technician that completed the work. He was timely and very professional.
Josephine - Richmond Heights, OH
It’s fixed, but......
Laurie - Richmond Heights, OH
After coming in and examining my crisper drawer, he said he didn’t see anything wrong. Then as he was closing the drawer to finish up, it dropped out on him. He took the shelf assembly out and looked the whole thing over and said he couldn’t find anything wrong. My husband looked at it, looking at the runners, and found the one runner was flimsy & loose. Pointing it out to Dan, Dan went to work on the runner and found it wasn’t put together correctly during assembly. He did fix it & so far the drawer is working great. Prior to the drawer falling off the track for Dan, he didn’t see any problem and was ready to finish up and leave without a resolution to the problem of my drawer falling down. If my husband hadn’t showed Dan the problem, he wouldn’t have seen it & I wonder if it would’ve been fixed on this call.
Response from Fred's Appliance Service:
Hi Laurie, Thank you for sharing your thorough review with us! We are so glad that your husband was able to point out the flimsy spot and that Dan was able to get it repaired for you. We will be sure to take a little extra time to make sure we don't miss this next time! Have a great weekend! The Fred's Team
Kamoru - Richmond Heights, OH
Michelle - Richmond Heights, OH
Betty - Richmond Heights, OH
very competent, very thorough
William - Richmond Heights, OH
Gwendolyn - Richmond Heights, OH
My problem was quickly resolved
Teresa - Richmond Heights, OH
Corina was very polite friendly and through explaining her findings to me I would definitely ask for her again. I wish all repair people were so reliable and honest
Elliott - Richmond Heights, OH
Corina is awesome. Would highly recommend her.
Joy - Richmond Heights, OH
Michael - Richmond Heights, OH
When the right parts were received the repair was quick and complete
Gwendolyn - Richmond Heights, OH
Very pleased with the service.
Tyrone - Richmond Heights, OH
Promt service, knowledgeable tech, fixed the problem!
CONNIE - Richmond Heights, OH
Corina was very knowledgeable and was able to diagnose the problem with the wall oven. She had the part on the truck and fixed it immediately.
TIMOTHY - Richmond Heights, OH
Service technician Corina was right on time, courteous and efficient. Repair and payment process were done quickly.
ALAN - Richmond Heights, OH
Corina was timely and very professional.
DRYER WHIRLPOOL WGD9150WW0 "Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out unit heated, installed new thermal fuse, op test good ; used 1 3392519 () from stock"
REFRIGERATOR KITCHENAID KRFC704FPS Installed door. Op test ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Cc unit not cooling.Found freezer evaporator frosted over, no air flow to ff section. Ran thermistor tests and manual defrost. Defrost circuit working, drawing 3.8a. Checked defrost thermistor resistance value against chart. Thermistor reading out of range, 4.8k. Which would put it at approx. 60 degrees. Unit needs defrost thermistor. ; ordrng 1 WPW10384183 (Defrost thermistor)"
N/A N/A WMH32519HB2 "Cc unit not powering on and door is cracked Checked power in to unit, good at 123v. Checked main line fuse and cavity thermostat. Found cavity thermostat open. Unit needs thermostat. Unit door also has a large vertical crack on lower trim. Ordering door as well.; ordrng 1 W11247223 (Black door) and 1 W10269232 (Cavity thermostat)"
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Installed mounting bracket. Tested. Op test ok
DISHWASHER KITCHENAID KDFE104HBL "Cc: loud noise, debris in unit, screwFound screw is mounting screw. Found screw ripped out of mounting hole, can not reinstall screw because hole is damaged. Debris is from counter top. Found rear roller screw hitting spring, causing a popping noise. Adjusted rear roller. Ran test cycle. Customer needs installer to fix mounting screw. Unit functioning as designed. Op test ok"
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 "Installed ice maker and ice container. Ran manual ice maker harvest test, ice maker indexed properly and filled mold with water. Op test good."
DISHWASHER WHIRLPOOL WDT970SAHV0 "Cc unit filling and draining but not washingRan diagnostics, found codes 6-4 for float switch open and 4-3 for motor not running. Tested power from control to pump motor. Good voltage to motor at 123v. Unit will need pump/motor assembly. Customer not repairing, estimate only. ; ordrng 1 W11219382 (Pump)"
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 "Cc: no water or iceFound switch mounting bracket for water dispenser broken. Needs switch mounting bracket; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"
FREEZER WHIRLPOOL WSZ57L18DM04 "Cc: not cooling properlyFound temps at 45 degrees. Found unit has no frost pattern. Hooked up kilowatt meter. Unit pulling 1.15 amps. Watched frost pattern. Found evap thermistor reading 6.5k ohms, temp thermistor reading 4.5k ohms. Needs control and thermistors. Could not find part in vendor look up. Spoke with BJ, He can export from whirlpool. Office to reschedule; ordrng 1 WPW10384183 (thermistor) and 1 WPW10383615 (thermistor) and 1 W11396162 (Control assembly)"
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Installed control board. Op test good.
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 "Cc unit not dispensing ice Confirmed unit is not dispensing ice. Customer stated she wasnt able to pull container out to check for ice. Found ice container hard to pull out, release button not working. Able to remove, found ice maker dry cycling, not calling for water. Unit needs ice maker and ice container.; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ice-contnr)"
DRYER SAMSUNG DV210AEWXAA Installed heater element. Ran dryer op test. Good heat. Checked airflow at vent outlet. Good airflow. Op test good.
DISHWASHER MAYTAG MDBH949AWS2 "Cc unit panel not lighting up, unit not operatingFound half of keypad console buttons do not function. Tried putting into diagnostics, only one button for diagnostics mode working. Checked ribbon connector in console, good connections. Unit needs console/keypad. Customer not repairing, estimate only."
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint that unit is not cooling properly, fresh food temperature at 43 degrees, freezer section temperature at 18 degrees, found evaporator frozen solid, defrost heater is working, unit needs new control and evaporator defrosted ; ordrng 1 W11196400 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
DRYER WHIRLPOOL WGD5300VW0 "Cc unit not heating. Found unit not supplying power to ignitor, 0v. Checked all thermals, found thermal fuse open. Replaced using truck stock. Ran dryer op test, good ignition, and heat. Checked airflow at venting outlet. Good airflow, no restriction. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed fill tube. Tested. Op test ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint that packing comes out in glass when using crushed ice and crisper drawer is broken, confirmed drawer is broken, filled several cups with crushed ice , no foam or other debris came out, only ice, unit is operating as designed , ordering drawer, no need for return visit; ordrng 1 W11162443 (Drawer)"
OTR MICROWAVE WHIRLPOOL WMH53521HW5 Installed pcb control. Ran heat test on 30 seconds. Good heat and op. Checked fan and light functions. Op test good.
DRYER MAYTAG MEDC555DW2 Replaced the timer. Turned dryer on let run for 10 minutes. Optest ok
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Cc: not making iceFound fill tube frozen. Spoke with BJ, he stated he has had to change the fill tube in this model many times for this issue. Needs fill tube. BJ stated we will cover the part. ; ordrng 1 241920106 (FILL TUBE)"
REFRIGERATOR MAYTAG MFF2558VEM5 "Customer complaint that unit is not working and trips outlet when its plugged in, confirmed, found compressor not running , compressor is receiving 120vac, applied 120vac to compressor, compressor did not start, condenser fan is also not running, unit needs new compressor and condenser fan motor , customer does not want repair ; ordrng 1 WPW10239053 (Condenser fan) and 1 W10233960 (Comp), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 Replaced the control and ui. Brought the core back for return. Optest ok.
OTR MICROWAVE WHIRLPOOL WMH53521HW5 "Customer complaint mw doesnt work, customer showed pop, confirmed starting a cycle does not turn on mag blower or turntable, fan does not work also, this all happened after a power outage, unit needs pcb; ordrng 1 W11467778 (PCB )"
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed water valve. Steamed out fill tube. Cycled ice maker. Op test ok
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dw leaking from bottom, confirmed, found dw leaning heavily forward, subfloor under unit is lower, added board as shim and adjusted feet in back and front to max position unit is about 95percent level now but maxed out to counter, ran 10 min of a wash cycle, no leaking observed, op test good"
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 CC that the unit is cooling and the filter light has never turns on. Found the power to the unit is off. No power outage. Will need a main control and ui.; ordrng 1 W11035752 (cntrl-elec) and 1 W11184112 (cntrl-elec)
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Cc: not making iceRan ice maker diagnostics. Found ice maker will harvest but is not filling. Found fill tube frozen. Needs water valve, and fill tube steamed out; ordrng 1 242253002 (valve-water11372), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed water line. Tested. Op test ok
OTR MICROWAVE WHIRLPOOL WML35011KS Installed new part unit tested good. I also gave them some tips on how to mount the microwave.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc: leaking at bottom of freezer door, not making iceFound crack in water line running through door to water dispenser. Ice maker currently functioning. Needs water dispenser line; ordrng 1 WPW10386778 (tube-water)"
REFRIGERATOR GE GSH25JFXBCC "Removed evap heater, heater open, replaced heater, op test good"
WALL OVEN MAYTAG CWG3600AAB26 "CC that the oven gets to hot. Turned oven on to 350* took temp after 30 minutes. Staying at 350*. Showed cust how to calibrate the oven. Optest ok. Advised cust if it still is getting to hot will need a control and sensor. ; ordrng 1 WPW10201912 (Control) and 1 WP74011433 (Sensor), used 1 Shipping from stock"
REFRIGERATOR GE GSH25JFXBCC "Customer complaint fridge still not cooling, confirmed, found defrost heater failed, unit needs defrost heater not fully defrosting evap, new part cheaper than original, ordering ; ordrng 1 WR51X10055 (heater,defrost)"