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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Richmond Heights, OH
Powered by Fluid LOCALGreat Service
Jeffrey - Richmond Heights, OH
This was my first using Fred's Appliance Repair. Jason was the technician that completed the work. He was timely and very professional.
excellent service
Josephine - Richmond Heights, OH
very pleased
It’s fixed, but......
Laurie - Richmond Heights, OH
After coming in and examining my crisper drawer, he said he didn’t see anything wrong. Then as he was closing the drawer to finish up, it dropped out on him. He took the shelf assembly out and looked the whole thing over and said he couldn’t find anything wrong. My husband looked at it, looking at the runners, and found the one runner was flimsy & loose. Pointing it out to Dan, Dan went to work on the runner and found it wasn’t put together correctly during assembly. He did fix it & so far the drawer is working great. Prior to the drawer falling off the track for Dan, he didn’t see any problem and was ready to finish up and leave without a resolution to the problem of my drawer falling down. If my husband hadn’t showed Dan the problem, he wouldn’t have seen it & I wonder if it would’ve been fixed on this call.
Response from Fred's Appliance Service:
Hi Laurie, Thank you for sharing your thorough review with us! We are so glad that your husband was able to point out the flimsy spot and that Dan was able to get it repaired for you. We will be sure to take a little extra time to make sure we don't miss this next time! Have a great weekend! The Fred's Team
Great service
Kamoru - Richmond Heights, OH
Michelle
Michelle - Richmond Heights, OH
Great service
Betty - Richmond Heights, OH
Excellent!
very competent, very thorough
William - Richmond Heights, OH
Great service
Gwendolyn - Richmond Heights, OH
My problem was quickly resolved
Teresa
Teresa - Richmond Heights, OH
Corina was very polite friendly and through explaining her findings to me I would definitely ask for her again. I wish all repair people were so reliable and honest
Great service
Elliott - Richmond Heights, OH
Corina is awesome. Would highly recommend her.
Great Service
Joy - Richmond Heights, OH
Good Repair
Michael - Richmond Heights, OH
When the right parts were received the repair was quick and complete
Gwendolyn
Gwendolyn - Richmond Heights, OH
Great service
Very pleased with the service.
Tyrone - Richmond Heights, OH
Promt service, knowledgeable tech, fixed the problem!
CONNIE - Richmond Heights, OH
Corina was very knowledgeable and was able to diagnose the problem with the wall oven. She had the part on the truck and fixed it immediately.
Great Service
TIMOTHY - Richmond Heights, OH
Service technician Corina was right on time, courteous and efficient. Repair and payment process were done quickly.
Great Servive
ALAN - Richmond Heights, OH
Corina was timely and very professional.
Dan H.
WASHER GE GTW460ASJ6WW "Customer complaint that unit stopped working, found water in tub, ran drain and spin, drain pump is working, water drained out, unit spun, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the freezer handle is loose and freezer light does not work. Found the shoulder bolt was crooked. Readjust the bolt and tightened the handle. Replaced the freezer switch from surplus t/s. Optest ok; used 1 W11396033 (Switch) from stock
Jason N.
WASHER MAYTAG MVWX700XL1 "Cc unit not advancing cyclesCust states it doesn’t spin and drain water out, never finishes cycle. Ran diagnostics, found code f7e1 for speed sensor fault, and f7e7 for basket not able to reach target speed. Checked under unit, found shift actuator covered in oil, oil is coming from gearcase. Unit needs shift actuator and gearcase. Customer not repairing at this time, estimate only."
Jason N.
WASHER MAYTAG MVWC300VW1 "Installed drive tube/brake assembly. Noticed drive block showing signs of wear. Filed down and cleaned up. Ran wash/fill test then spin and drain. All functions normal, no abnormal noises heard from drive. Op test good."
Joe O.
REFRIGERATOR AMANA A8RXNGFBS02 Installed thermostat. Op test ok
Joe O.
REFRIGERATOR KENMORE 596.652344 "Cc: intermittently cooling in ff sectionCustomer states they had sears out and they said it was thermostat, ordered the part and never returned. Found temps in ff section at 45 degrees. Could not get accurate temp in freezer. Found unit has good frost pattern. All thermistors check good. Damper functioning. Offset temps 2 degrees colder. Advised customer to monitor. Op test ok"
Joe O.
REFRIGERATOR AMANA A8RXNGFBS02 "Cc: not cooling properly in ff sectionFound ff temps at 50 degrees. Freezer temps at 18 degrees. Customer states if items are in the rear of ff section they sometimes freeze. Found freezer is over stocked. Found unit has a good frost pattern. Good air flow. Vents are clear. Needs thermostat; ordrng 1 WPW10511937 (thermostat9944), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER MAYTAG MVWC300VW1 "Customer complaint washer making a loud noise during spin, confirmed, found brake sticking when unit tries to stop spinning brake not fully engaging and making basket skip around, unit needs brake & drive asm; ordrng 1 W10820043 (brake & drive tube), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
FREEZER WHIRLPOOL WRF535SWHZ04 Cc unit frosting in freezer and ice buildupFound top of freezer door gasket with gap in middle. Cleared ice from door and light switch. Steamed gasket pliable and stretched to make a seal to cabinet. Advised customer to allow an hour for gasket to cool in place. Op test good.
Dan H.
REFRIGERATOR MAYTAG MSD2641KEB "Customer complaint that unit is not making ice, found ice maker fill tube frozen , cleared, op test good"
Jason N.
WASHER WHIRLPOOL WTW5540SQ0 Installed spin basket and new scanner nut. Ran wash test then spin and drain. Op test good.
Dan H.
REFRIGERATOR MAYTAG MSD2641KEB "Installed new valve, op test good"
Dan H.
REFRIGERATOR MAYTAG MSD2641KEB "Customer complaint that unit is leaking, confirmed, found a steady drip coming from solenoid on valve, unit needs new valve ; ordrng 1 WP67006531 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER WHIRLPOOL WTW5540SQ0 "Cc unit not spinning out and noise.Customer states on last load, unit didn’t spin out, and there was debris on bottom of tub. Found tub rusted out and separated. Unit needs tub. ; ordrng 1 W10389328 (basket & bal ring21634) and 1 WP21366 (nut-spaner446)"
Jason N.
DRYER MAYTAG MED5630HC0 "Installed blower wheel. Ran dryer test, no abnormal vibration or noise. Op test good."
Corina B.
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Cust showed pop, sent pic. CC that there is condensation on the door and cabinets. Advised cust there is a fan that pulls moisture out of the cabinet of the microwave, which will cause the condensation. Called t/l Austin. to have the complaint on file. Optest ok."
Jason N.
DRYER MAYTAG MED5630HC0 "Cc unit making noise Customer showed pop.Customer stated making grinding noise Confirmed noise, coming from blower wheel. Wheel clear, no obstruction. Tried damping noise from vent, no good. Vibration still exists and noise. Ordering blower wheel.; ordrng 1 WP697772 (blower wheel)"
Jason N.
DRYER WHIRLPOOL WED5000DW2 "Cc unit turning off in mid cycle, not heating, breaker tripping.Ran dryer test, amp draw peak at 27amps, typical for this unit. Unit heating good. Ran cycle for 15 min, breaker near unit starting to buzz when heater turning on at 26-27amps. Advised customer to have electrician look at breaker. Unit is working as designed."
Jason N.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Cc center flap not working correctlyFound mullion sitting too low, not catching pivot plate correctly. Added shins to pivot plate and replaced mullion using customer supplied pre Id part. Op test good.; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Cust is going to email the receipt. CC that the Fz door does not stay shut. Checked the gaskets, good. Cams are good. Found a pizza box and another box putting pressure on the bin to not sit correctly. Removed the boxes, door has a good tight seal. Used Vaseline around the gaskets. Optest ok."
Jason N.
WASHER MAYTAG MHW5630HC0 "Cc unit not drainingConfirmed water starting in tub, very slow drain and codes f9e1 for long drain. Pulled drain pump basket, basket and tub line filled with sand like debris. Customer stated she washed a rug recently. This is rubber from the rug. Advised customer not rubber back items in washer. Cleaned out drain lines, drain pump. Ran auto cycle, flushed remaining debris out. Op test good."
Corina B.
DISHWASHER WHIRLPOOL MDB4949SHW1 "Cust showed pop, sent pic CC that the unit will not start. Found the child lock is on. Unlocked the dishes washer started a cycle. Optest ok."
Corina B.
WASHER WHIRLPOOL WTW8600YW1 CC that the unit will not do anything. Ran diag f51 rps sensor. Basket is seized to the tub. Will need a tub, basket and rps."
Corina B.
DRYER GAS WHIRLPOOL WGD4800XQ4 Replaced the dryer repair kit. Optest ok.; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
DRYER MAYTAG MEDB835DW4 Breaker was tripped unit tested good I also recommended that the customer had the outlet replaced it does not hold onto the prongs of the power cord very tightly will cause issues in the future
Jeff M.
DRYER WHIRLPOOL WGD4800XQ4 "The unit makes a squeaking/thumping sound. it’s coming from the idler pulley and rollers the unit needs a dryer repair kit; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
DISHWASHER WHIRLPOOL GU3600XTVY3 Cc: water remaining in filter areaAdvised customer when the unit drains there is always water that will remain. Ran test cycle. Op test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found compressor kicking off on overload. Replaced start relay. Op test good. Compressor started. ; used 1 8201786 (STARTER) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Customer complaint that unit is leaking, confirmed, found water leaking from filter head, installed new reservoir/filter head, op test good, customer has self piercing saddle valve, advised customer that valve should be replaced with a ball valve"
Dan H.
WASHER FRIGIDAIRE GLTF2940FS2 "Customer complaint of grinding noise when draining, ran drain and spin cycle, no unusual noises heard , unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that deli drawer fell out, no damage to drawer or track, reinstalled, op test good"
Jeff M.
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed new part unit op tested good
Dan H.
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Customer complaint that unit is not making ice, found ice box fan frozen and stuck, unit needs new ice box seal kit; ordrng 1 5303918784 (air handler housin), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DRYER SAMSUNG DV48J7700EW Installed pulley. Ran test cycle. Op test ok