We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Richmond Heights, OH
Alan - Richmond Heights, OH
Service tech on time and he figure out the issue and fixed it and gave me a quote for new parts.
Becky - Richmond Heights, OH
Kenneth - Richmond Heights, OH
Service was quick and efficient. However, it takes a week or two to get appointments.
Response from Fred's Appliance Service:
Hi Kenneth! Thanks for sharing your experience. Our goal is to get to our customers as quickly as possible. As Summer is our busiest season our technicians add on as many calls as they can to their route. We do apologize for the wait. However, we are happy to hear that you thought service was quick and efficient. If you have any additional questions or concerns about your visit just let us know. Thanks again and have a good day! -The Fred's Team
Jeffrey - Richmond Heights, OH
This was my first using Fred's Appliance Repair. Jason was the technician that completed the work. He was timely and very professional.
Josephine - Richmond Heights, OH
It’s fixed, but......
Laurie - Richmond Heights, OH
After coming in and examining my crisper drawer, he said he didn’t see anything wrong. Then as he was closing the drawer to finish up, it dropped out on him. He took the shelf assembly out and looked the whole thing over and said he couldn’t find anything wrong. My husband looked at it, looking at the runners, and found the one runner was flimsy & loose. Pointing it out to Dan, Dan went to work on the runner and found it wasn’t put together correctly during assembly. He did fix it & so far the drawer is working great. Prior to the drawer falling off the track for Dan, he didn’t see any problem and was ready to finish up and leave without a resolution to the problem of my drawer falling down. If my husband hadn’t showed Dan the problem, he wouldn’t have seen it & I wonder if it would’ve been fixed on this call.
Response from Fred's Appliance Service:
Hi Laurie, Thank you for sharing your thorough review with us! We are so glad that your husband was able to point out the flimsy spot and that Dan was able to get it repaired for you. We will be sure to take a little extra time to make sure we don't miss this next time! Have a great weekend! The Fred's Team
Kamoru - Richmond Heights, OH
Michelle - Richmond Heights, OH
Betty - Richmond Heights, OH
very competent, very thorough
William - Richmond Heights, OH
Gwendolyn - Richmond Heights, OH
My problem was quickly resolved
Teresa - Richmond Heights, OH
Corina was very polite friendly and through explaining her findings to me I would definitely ask for her again. I wish all repair people were so reliable and honest
Elliott - Richmond Heights, OH
Corina is awesome. Would highly recommend her.
Joy - Richmond Heights, OH
Michael - Richmond Heights, OH
When the right parts were received the repair was quick and complete
Gwendolyn - Richmond Heights, OH
Very pleased with the service.
Tyrone - Richmond Heights, OH
Promt service, knowledgeable tech, fixed the problem!
CONNIE - Richmond Heights, OH
Corina was very knowledgeable and was able to diagnose the problem with the wall oven. She had the part on the truck and fixed it immediately.
TIMOTHY - Richmond Heights, OH
Service technician Corina was right on time, courteous and efficient. Repair and payment process were done quickly.
ALAN - Richmond Heights, OH
Corina was timely and very professional.
WALL OVEN MAYTAG CWG3600AAB26 "CC that the oven gets to hot. Turned oven on to 350* took temp after 30 minutes. Staying at 350*. Showed cust how to calibrate the oven. Optest ok. Advised cust if it still is getting to hot will need a control and sensor. ; ordrng 1 WPW10201912 (Control) and 1 WP74011433 (Sensor), used 1 Shipping from stock"
REFRIGERATOR GE GSH25JFXBCC "Customer complaint fridge still not cooling, confirmed, found defrost heater failed, unit needs defrost heater not fully defrosting evap, new part cheaper than original, ordering ; ordrng 1 WR51X10055 (heater,defrost)"
WASHER WHIRLPOOL WTW4915EW2 "Cc: not running through cycleFound error codes f7e1(basket speed fault) f0e5(off balance load). Ran tachometer test, found unit is sensing basket speed. Found cam came loose from gear case, wore through the cover, and belt came off. Reinstalled cam. Ran auto test. Needs cam, belt, and cover.Customer does not want to repair at this time"
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Cc unit freezer door not closing all the wayConfirmed left side of door staying open slightly. Found packing styrofoam stuck between door bracket and door. Removed. Door close good, sealing on all sides. Op test good."
RANGE HOOD WHIRLPOOL WVU57UC0FS0 Cc unit front glass panel came off and brokeConfirmed no front glass remaining on unit. Replaced using customer supplied pre Id part. Tested all functions on panel. Op test good.
REFRIGERATOR GE GSH25JFXBCC "Installed control, op test good, advise to allow 24 hours for temps to settle"
DISHWASHER MAYTAG MDB4949SHZ1 "Cc unit started on its own.Custom stated that the unit was running one morning and no one had started it. Theyve unplugged it since. Ran diagnostics, found code 6-4 for float switch open. Diagnostics test passed. Cust stated they returned their first unit because it did the some thing. Called wp techline, Butch, stated there was a filter noise kit that was used for issues such as this, but it seems to be not available anymore, sending the file for review, but my be designated as non repairable. Advised customer Whirlpool will be contacting them in 3-5 business days regarding next steps."
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc unit freezer door handle loose.Tightened door handle. Checked all door handles for tightness. Op test good.
DRYER WHIRLPOOL WED9200SQ0 "Customer complaint dryer not working, confirmed, found belt off from pulley bearing failing, quoted for repair, ok, replaced pulley, op test good; used 1 279640 from stock"
RANGE WHIRLPOOL WFG510S0AS2 Installed electrode. Ran test bake. Op test ok
REFRIGERATOR GE GSS25KWMBCC "Customer complaint fridge not cooling, confirmed 60 in ff and 0 frz, fans are running air return open, damper open, air not coming out damper, unit needs control; ordrng 1 WR55X10942P (board asm main contr), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Replaced the control. Optest ok
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "CC that the food is getting defrosted. Ran diag for the fans, compressor and damper, good. Will need a new control. ; ordrng 1 WPW10503278 (Control), used 1 WPW10503278 (Control) from stock"
DISHWASHER WHIRLPOOL GU2275XTVY0 Installed bi-metal. Ran test cycle. Op test ok
RANGE WHIRLPOOL WFG510S0AS2 "Cc: not always heatingFound no stored error codes. Ran test bake, unit is igniting. Found after heating unit would not reignite, just sparking. found electrode burned up. Needs electrode. ; ordrng 1 WP9758079 (igntr-oven)"
DISHWASHER WHIRLPOOL GU2275XTVY0 Customer states they never received the part. Re ordereing bi-metal; ordrng 1 W10258275 (bi-metal)
DRYER MAYTAG MDE6460AYW "Customer complaint dryer not completing on any cycle besides timed, vent is clear to outside, rep over front panel and found rubber gasket from screen shroud to blower housing had been knocked out of position not allowing moisture to escape unit, was able to simply place back into position, informed customer to be careful when vacuuming out lint screen housing"
WASHER MAYTAG MVWB835DW3 "Customer complaint that unit does nothing , confirmed, control tests good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11112656, used 1 SHIPPING (shipping and handling) from stock"
DISWASHER WHIRLPOOL GU2275XTVY0 Cc: not workingUnit is receiving proper power. Found bi metal open. Needs bi metal; ordrng 1 W10258275 (bi-metal)
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 Installed new part unit tested good
RANGE WHIRLPOOL WFG510S0AS2 "Cc: doesnt stay heatingFound cookie sheets and panda in drawer under unit. Advised customer of pans sliding to the back of the drawer. Ran test bake to 350. Unit preheated, cycled heat. Unit averaged 365 degrees. Op test ok"
DRYER AMANA NED4655EW1 "Cc unit not starting Checked power in to unit, 0v l1-l2-n. Checked breaker box, found an unmarked 30a breaker tripped. Breaker would not reset, feels broken inside. Advised customer she will have to contact an electrician at this point."
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Customer complaint that ice chute door fell off, no damage, reinstalled, op test good"
WASHER KENMORE 110.249423 "CC that the unit will not spin. Found the agitator dogs are worn. Started a cycle. When spin the basket is not moving. ; ordrng 1 80040? (Agitator dogs) and 1 3360629 (Gearcsae) and 1 W10820043 (Basketdrive) and 1 285753A (Coupling), used 1 Shipping from stock"
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 The water valve is split needs replaced ; ordrng 1 WPW10498990 (valve-inlt)
RANGE WHIRLPOOL WFE550S0HZ1 Installed listed parts. Tested unit. Op test ok
RANGE WHIRLPOOL WFE550S0HZ1 "Cc: blank displayFound harness shorted on terminal block. Needs terminal block, harness, screws and 4 prong range cord; ordrng 1 PT400 (cord-power) and 1 W11458883 (HARNESS) and 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
RANGE WHIRLPOOL WFE505W0HS0 "Installed control. Ran test bake, tested cooktop. Op test okCustomer pulled unit out before I arrived. Found scuff marks under unit once pushed in. Took pics."
RANGE WHIRLPOOL WFE505W0HS0 "Cc: error code, cook top gets hot by itselfCustomer stated she purchased under a year ago. Customer has lease agreement, advised customer I need pop with model and purchase date or svc. Found error code f2e1(shorted keypad). Found all connections good. Could not duplicate cooktop issues. Needs keypad ; saved tckt"
DRYER MAYTAG LDE8414ACE "Installed belt idler pulley and drive belt. Ran dryer op tests, good tumble and heat. Op test good."
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Cc unit condensation in ff sectionCust states also her ice cream is softer then normal, she tried to adjust freezer temps from recommended setting. Found freezer setting on 3, advised her she’s making her freezer warmer. Adjusted freezer temps to 5 and advised customer to monitor after 24 hrs. Small droplets around damper opening is the only condensation I seen in ff section. Checked door gaskets on ff and freezer, both sealing well, no air leaks. Residence does not seem to be temperature controlled. Possible ambient house temps are causing small amounts on condensation through normal operation of unit, i.e. Opening the ff door. All diagnostics tests passed."
REFRIGERATOR GE GTH21GCEBWW "Cc unit noisy and gasket looseFound freezer door gasket hanging slightly from bottom of door. Pushed gasket back into slot. Noise coming from evap fan, found motor bearings very loose. Unit needs evap fan motor.; ordrng 1 WR60X26085 (refrigerator evaport5782), used 1 SHIPPING (shipping and handling) from stock"
DRYER MAYTAG LDE8414ACE "Cc unit not spinningCustomer stated but will heat, but will not spinVerified drum will not tumble, found drive belt broken. Ordering belt, idler pulley, and front bearings.; ordrng 2 306508 (BEARING KIT)s and 3 WP354987 (ring-e)s and 1 WP6-3037050 (pulley) and 1 WPY312959 (belt)"
WASHER GE GTW460ASJ6WW "Customer complaint that unit stopped working, found water in tub, ran drain and spin, drain pump is working, water drained out, unit spun, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"