Appliance Repair in Rock Creek, Ohio
for Rock Creek, OH
JAMES - Rock Creek, OH
April 6, 2018 at 8AM, we put clothes in the washer, and it. In locked again.
Response from Fred's Appliance Service:
Hello James! Thanks for the note. We will be calling you shortly to discuss! We're here to help! -The Fred's Team
MICHAEL - Rock Creek, OH
MARION - Rock Creek, OH
SARA - Rock Creek, OH
The serviceman sent to our home was very friendly, professional, and knowledgeable!
Great Service came to our house exactly when they said they would.
BARBARA - Rock Creek, OH
WHIRLPOOL WASHER WTW4816FW1 Installed new part unit op tested good ; Job Cmpltd,
WHIRLPOOL WASHER WTW4816FW1 The unit is completely dead. The main control is receiving power but the LED power indicator lights is not illuminated. Needs new main control. I left the top un done so the customer can get his clothes out of washer; ordrng 1 W11124783 (CONTROL ), schdld next appmnt for 4/16 MON 8-12,
WHIRLPOOL WASHER WTW4816FW1 Cust had issue with unit lock. Upon arrival unit was unlocked and empty —- ran diagnostics no errors. Ran auto test cycle. Unit passed Cycled washer on quick wash all functions normal. Unit lock is locking and unlocking each time attempted COULD NOT DUPLICATE ISSUE ; Job Cmpltd
MAYTAG WASHER MVWC565FW0 Found unit control going back to wash in middle of the cycle. Needs control and water valve ; ordrng 1 W11038689 (INLET VALVE ) and 1 W11116594 (CONTROL ), schdld next appmnt for 4/3 TUE !,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.