Appliance Repair in Rock Creek, Ohio
for Rock Creek, OH
Kelly - Rock Creek, OH
Donna - Rock Creek, OH
BETH - Rock Creek, OH
Beverly - Rock Creek, OH
JAMES - Rock Creek, OH
April 6, 2018 at 8AM, we put clothes in the washer, and it. In locked again.
Response from Fred's Appliance Service:
Hello James! Thanks for the note. We will be calling you shortly to discuss! We're here to help! -The Fred's Team
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced icemaker. Op test good. Advised customer to give 24-48 hrs for ice to start producing. Showed customer how to get rid of water filter alarm
REFRIGERATOR WHIRLPOOL ST18UMXGW02 The drain was frozen and the condenser was vary thick with dust steamed and cleaned the unit op tested good
WASHER MAYTAG MHW3505FW1 Replaced UI. Op test good Unit UI responding correctly now.
WASH/DRY STACK FRIGIDAIRE ATF7000ES1 Removed pin trap and cleaned out. Could not test customer had a power outage while in the home. Cust to call if repair did not work Pin trap full of rubber from a rug Finally before leaving power came back on and unit op test good.
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.