Appliance Repair in Rocky River, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Rocky River, OH
Thomas/kathy - Rocky River, OH
Gabriel is a knowledgeable and friendly service person. If I need service on any of our appliances, I will request Gabriel!
Thomas/kathy - Rocky River, OH
Virginia - Rocky River, OH
Very polite and respectfully was able fix the problem completely
Sharon - Rocky River, OH
Very professional service from Corina. She solved my problem with oven glass easily and quickly. I would call Fred’s Appliance Service again.
Great service! Good price!
Lee - Rocky River, OH
Stephen W. and Mary Beth - Rocky River, OH
Carina was our repair person for the second time (1st was last year when our brand new fridge needed repairs after 3 mid. ). She is very professional and knowledgeable about the products she is servicing. She was able to answer questions about the appliance and offer helpful hints in proper care for it as well.
Corina was a spectacular technician
Sheri - Rocky River, OH
Nicole - Rocky River, OH
Renee - Rocky River, OH
John - Rocky River, OH
David - Rocky River, OH
Professional and personable
Stacy - Rocky River, OH
Gabriel and his assistant were excellent and respectful of my home by putting on masks and foot PPE. Gabriel provided information and tips as he was servicing my washer. He was very thorough and the price was fair.
Maureen - Rocky River, OH
Great and kind service
Mike - Rocky River, OH
Excellent service as always. Professional and knowledgeable.
Marie - Rocky River, OH
James - Rocky River, OH
Dawn - Rocky River, OH
I like that I could track when she was going to arrive. She was very pleasant and professional.
Beth - Rocky River, OH
Technicians are always very respectful and explain everything along the way. Also when I call for appointments anyone I have ever spoken with is very friendly. I would always recommend Fred’s Appliance.
Awesome service Great employee
Mary - Rocky River, OH
Great communication right on time, clean up amazing
Heather - Rocky River, OH
Corina was wonderful from the moment she walked into door! She made sure that washing machine was fixed right and replaced any parts that were bad
Steve - Rocky River, OH
Great service and experience
Tim - Rocky River, OH
Wonderful service, prompt, within the time window they gave, friendly, microwave working great! Highly recommended.
Quick analysis of issue - and quick fix.
David - Rocky River, OH
Corina was perfect. On time, respectful of my home and quick to figure out what was wrong - and quick to fix it. Plus, she's a really nice person.
Colleen - Rocky River, OH
He was professional friendly and efficient
Brain - Rocky River, OH
REFRIGERATOR MAYTAG MBF1958XES4 "CC that the unit is leaking and he ice maker is not working. Checked the ice maker not cycling, getting 120 volts. Will need a new ice maker. Found a hairline crack in the drain pan. Will need a new ice maker and drain pan.; ordrng 1 D7824706Q (Ice maker) and 1 WPW10655367 (Drain pan), used 1 Shipping from stock"
REFRIGERATOR KITCHENAID KRFF302ESS01 "Customer adamant about noise coming from freezer area, pushed on evap cover and found vent guard vibrating on evap cover, evap motor excessively vibrating, changed evap motor, new motor giving off barely any vibration, tried duplicating sound touching panel and cover, op test good"
WALL OVEN WHIRLPOOL WOS51EC7AW04 CC that the unit is blank. Found the fuse is open. Replaced the fuse from t/s. Heated oven to 350*. Optest ok. ; used 1 Wpw10545255 (Fuse) from stock
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new gasket and seal
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Compressor not here yet; schdld next appmnt for 8/5 WED !
WALL OVEN KITCHENAID KEBS207DBL7 "Replace blower,opt test ok"
REFRIGERATOR KITCHENAID KBFS20EVWH10 "Customer complaint that unit is leaking from dispenser, customer turned off water supply, turned water supply on, ran a few glasses of water through system, watched dispenser, no dripping observed, unit is operating as designed"
WASHER WHIRLPOOL WFW5090JW0 "Replaced parts, op test good"
REFRIGERATOR KITCHENAID KRFF302ESS01 "Customer wants to reschedule with a senior tech ,when I arrive to customer home he said noise stop I couldn’t find the noise and the evap cover panel and everything else was install properly I took it back out show customer everything is ok put it back in and still no noise I can’t figure it out told them office will contact them before scheduling an appointment office to review ; O-emld tckt"
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Installed new hinge cover, op test good"
REFRIGERATOR KITCHENAID KRFF302ESS01 Took back panel from freezer no ice built up around fan also checked condenser fan is clear call tech line did a video chat with tj show him video and had me do some diagnostics ran test 121 damper it was loud so he believes is damper from noise he heard giving estimate,customer will think about it
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Customer complaint that unit is not working, freezer section temperature at 41 degrees, fresh food section temperature at 45 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new evaporator and compressor ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor)"
DISHWASHER KITCHENAID KDFE104HPS "Customer complaint that door is not closing properly,confirmed, found tub crushed preventing door from closing, unit needs new tub; ordrng 1 WPW10681507 (Tub)"
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit stopped working, started normal dry cycle, unit spun and heated, unit is operating as designed"
WASHER WHIRLPOOL WFW5090JW0 "Customer complaint washer wrench icon popped up after starting and door locked now it won’t unlock or wash, confirmed unit in flood mode, unlocked door and emptied unit Through drain filter with shop vac, nothing found in drain except excess suds and advised only 1-2 tbsp of he detergent, ran diagnostics found found F24 over flow, and f11 phantom code, unable to get through test cycle, unit stuck on drain test c03, unit timed out test and gave f03 drain pump fault, ordering control and drn pump; ordrng 1 W11046209 (pump-water) and 1 W11334605 (TIMER/ACU)"
WALL OVEN JENN-AIR JMW3430WP01 Call tech line spoke to bruce console getting 14 v dc console not responding it won’t even let get to diagnostics, customer will not repair
REFRIGERATOR JENN-AIR n/a Customer cancel appointment unit is working again when is not working he will call for service
DISHWASHER WHIRLPOOL KDTE104ESS0 CC that the unit is not washing the dishes. Ran diag 7-1 no heat. Pump and motor are not running. Checked the control sending 120 volts to the pump. Replaced the pump and motor from t/s. Part is still under 1 year warranty. Ran a calibration. Optest ok; used 1 WPW10605057 (Pump and motor) from stock
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Customer complaint that door is not closing, found hinge cover that holds magnetic door switch broken, unit needs new hinge cover; ordrng 1 W11371720 (Hinge cover w/switch)"
WALL OVEN WHIRLPOOL WOC54EC0AS04 Cleaned the glass on the oven door. Optest ok.
REFRIGERATOR KITCHENAID KRFC300EBS01 Replaced the left door. Optest ok
WALL OVEN KITCHENAID KEBS207DBL7 "Replace fuse,opt test ok"
RANGE MAYTAG MGT8655XS01 "Replace part no leaks show customer,opt test ok"
DISHWASHER FRIGIDAIRE LFID2422RF3B Customer will need a plumber when dishwasher drain it over flow the kitchen sink then water starts to go back down to unit also found drain hose facing down correct install opt test ok
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Installed door. Op test ok
RANGE MAYTAG MER6600FZ1 Replaced the main control. Brought the core back for return. Heated oven to 350*. Optest ok
WALL OVEN KITCHENAID KEBS207DBL7 "Found fuse open front behind console ordering part ; ordrng 1 WP4456654 (fuse-thrml), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
RANGE MAYTAG MGT8655XS01 "Found right front valve burner defective ordering parts,opt test ok advise to leave gas off ; ordrng 1 WPW10206288 (valve-brnr), used 1 SHIPPING (shipping and handling) from stock"
DRYER SAMSUNG DV5451AEWXAA01 "CC that the unit is not heating. Checked the power, good. Found the heater is open. Will need a new heater. ; ordrng 1 DC97-14486A (Heater), used 1 Shipping from stock"
REFRIGERATOR MAYTAG MFI2570FEZ07 "Found ice on the door switch. Advice cust to keep an eye on the child lock, because it will get stuck in between the door and cabinet and it will creat condensation inside freezer and on the door switch and stays stuck close. Cleared out the ice. Op test ok"
DISHWASHER KITCHENAID KDTE334GBS0 "Took pictures of POP. unit is not level. Notice that the unit does not have enough space at the top to raise the front and lower the back. The counter top is granite so they put a bracket on top of DW to hold unit. Explain cust that the side of the unit has holes were you can install unit that way and then remove bracket so the unit can fit properly. We still raise the front about a 3/8 of and inch But top rack still comes forward. There is no more space senior tech bj said they going to have to cut wood floor underneath so the back wheels can drop down this was a bad install ,there is nothing we can’t do in our end,Op test ok ,customer also said that she didn’t request us she request Home Depot installers"
WASHER WHIRLPOOL MVWC465HW2 "Took pictures of POP. Ran diag found error code F5E2 – LID LOCK FAULT. Replace from T/S. Ran calibration and auto test, pass. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
WINE COOLER KITCHENAID KURL304ESS01 Door never arrive took pictures of pop is under one year ordering door also took pictures of damage ; ordrng 1 W11431159 (DOOR )
REFRIGERATOR KITCHENAID KBFS20EVWH10 CC that there is water leaking on the left front. Found the drain tube is blocked with ice. Service pointer W10632338E to replace the duck bill with a new drain tube. Part is covered by whirlpool. Replaced the drain tube from t/s. Steamed out the drain pan. Optest ok. ; used 1 W10619951 (Drain tube) from stock