Appliance Repair in Rocky River, Ohio
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for Rocky River, OH
Donald - Rocky River, OH
The service tech was great but the ice maker is still not working after 3 hours and numerous calls to supervisors now we are waiting for a schedule for a “senior “ tech
Eleanore - Rocky River, OH
She was professional and quick
Dion - Rocky River, OH
Ellen - Rocky River, OH
Quick and Knowledgable oven fix!
Barbara - Rocky River, OH
Gabriel quickly fixed my Kitchenaid range, explained to me the problem, explained how he would fix it, then got to work. Fred's Appliance Repair needs to hire more Gabriels!
Patrick - Rocky River, OH
Machine works better than when it was first installed! Now working the way it is supposed to.
Good service,timely, efficent
Patrick - Rocky River, OH
Bruce - Rocky River, OH
Laurie - Rocky River, OH
We had 2 different repair techs for our fridge. One came out Tuesday and troubleshoot the appliance and ordered the part (thermostat). On Thursday the second tech came and installed the part. We were kept in the loop with arrival times. Both men were competent and professional. As this was covered with a homeowners warranty, I cannot comment on fee schedule.
Jocelyn - Rocky River, OH
Jocelyn - Rocky River, OH
John - Rocky River, OH
Having parts delivered to customer is not easy for people who work and can’t be home to receive the package.
Colleen - Rocky River, OH
Gabe did a great job and was very professional!
Awesome I wish all repair people were this pleasant!
Eileen - Rocky River, OH
Corrine was very knowledgable and gave me a lot of tips on my dishwasher.She certainly knows her job and does it very well. Extremely nice person!
Nadine - Rocky River, OH
Susan - Rocky River, OH
We recently used Fred’s for a repair on our new (less than a year old) double oven that we purchased elsewhere. The tech was very knowledgeable and friendly; he did a great job getting the oven back up and running.
Anna - Rocky River, OH
Al - Rocky River, OH
Fabulous! All done as promised. Corrina was very professional and personally delightful. Would gladly recommend and call you again if needed for anything else. Thanks.
Jeremy - Rocky River, OH
Quick response, I like the ability to track the technician so you have a good idea of when they will be at your location.
So knowledgeable professional
Christine - Rocky River, OH
Assessed all issues- explained clearly on time stated in contact- did what they said they would do-👍👍👍
Jim - Rocky River, OH
Corey did a great job
Good service and helpful hints
Conrad - Rocky River, OH
Mack took care of refrigerator drainage problem and provided helpful hints for preventing/treating the problem in the future
Paul - Rocky River, OH
Great service and extremely helpful and friendly . Next time that we need service, we will ask for Corina
Corina was very respectful and did know what she was doing. I liked her. Price a little high!
Sonya - Rocky River, OH
Judith - Rocky River, OH
ICEMAKER JENN-AIR JIM158XYCX2 When took the unit out of cabinet and notice drain tube was short I can’t connect drain tube back on unless customer had a longer tube which he when to the store to get a drain tube while I diagnose problem anyway I ran manual diagnostics test 1to 12 the evaporator at first it was 77 while checking thermister and connect then back up evaporator temp started to go down is on 19 degrees right now call bj and Robert for assistance also try to put long drain tube for customer unit thermister all good all test pass can’t figure out issue
RANGE JENN-AIR JDS1450DS0 "Installed new keyboard, op test no good, called wpl techline, spoke with Chris, he suggested to order the ribbon wire harness; ordrng 1 w11025616 (harns-wire)"
RANGE WHIRLPOOL WEE745H0FS1 Replaced the control panel. Optest ok.
RANGE JENN-AIR JDS1450DS0 "Replaced control, op test no good, same issue no keys except cook time work, I have another keyboard in work truck, since control and harness wasn’t the fix the keyboard sent was bad, after this repair is issue remains techline will be contacted; schdld next appmnt for 6/11 TUE !"
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Could not fine noise or cracking parts pp order she don’t need she doesn’t have a water line hook up taking with me
RANGE WHIRLPOOL WEE745H0FS1 Replaced the control and membrane. The control panel is scratched. Will need a new panel. Office to order part; ordrng 1 W10884503 (panl-cntrl)
REFRIGERATOR KITCHENAID KRFC302ESS00 CC that there is frost in the freezer and he pulled the wires out from the ice maker. Found the gasket not touching the frame. Steamed gasket out. Found the tab to the ice maker arm is broken . Replaced ice maker from t/s. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY 8239) from stock
WASHER MAYTAG MHW5630HW0 CC that the unit shakes when spinning. The shipping bolts were in the washer. Removed the shipping bolts. Started a drain and spin. Optest ok.
RANGE JENN-AIR JDS1450DS0 "Console has keyboard control in question, it has been replaced already so it was not installed, need main control board; ordrng 1 W11099813 (cntrl-elec)"
WASHER WHIRLPOOL MVWB725BW0 "Spin basket bearings are loud,look underneath black grease leaking customer will not fix do not order parts ; ordrng 1 280146 (rotor 210.05) and 1 W10435302 (bearing 105.51) and 1 WPW10419333 (stator 204.84 ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWX655DW1 "Found error f0e2 over suds and f7e1 basket speed fault delete codes ran calibration pass ran auto test pass ran drain and spin pass no noise I believe she might off had and off balance load,opt test ok"
DRYER MAYTAG MEDB765FW0 CC that the lint screen stays on. Owners manual page 5 The Check Lint Screen indicator light will flash as a reminder to clean the lint screen. It will flash until the door is opened or a cycle is started. It will turn off when the dryer is turned off. Optest ok.
RANGE WHIRLPOOL WFE540H0AS0 "Tested oven, found open bake element. Office to order bake element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE JENN-AIR JDS1450DS0 "Customer complaint codes still appearing, confirmed only cooktops selection works, the console W10911397 does not have the keyboard cpu, only the glass touch part with bracket, parts look up shows only main control, display board or console but none of which has the keyboard, spoke with bj sending to office for research on the correct part to order; saved tckt"
REFRIGERATOR KITCHENAID KBFN406ESS01 "Customer complaint left door is opening all the way and pops when shut, found arm hitting screw by door switch, replaced with pre I’d asm, op test good"
RANGE WHIRLPOOL JJW8630AAB "Customer complaint oven stuck in Celsius mode, confirmed, found description in tech sheet on F or C adjustment, followed instructions for that and to enter service mode, unit did not enter modes, unit needs new control, does not want repair at this time, left a quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc of leaking, already had Lowe’s replace water line and drain hose. Arrived, water turned off, turned on and looked under dishwasher. Water is leaking from water line. Looks like it might be pinched between the units let and cabinet. Turned off water. Informed customer of what’s going on. Dishwasher components are fine. Customer will have to get in contact with Lowe’s/Whirlpool. Op test ok"
RANGE JENN-AIR JDS1450DS0 "Replaced panel, customer does not have a plug to test"
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced the control and pump and motor. Ran a calibration. Optest ok.
WASHER WHIRLPOOL WFW8540FW1 "Found error code f5e2 door lock error At the start of a cycle, the washer attempts to lock the door 6 times. The error code is saved in memory as F5E2, but the customer will see “dL”.then f3e1 water level sensor The ACU detects an out of range pressure signal.then f0e1 load detected during washer cleaning cycle During the cleaning cycle, a load was detected inside the drum. Clear error code and run a Cleaning Cycle to verify problem.then f9e1 long drain If the drain time exceeds 6 minutes without reaching reset level in water sensor, the valves are turned off and the drain pump will stop running. F9E1 will display if washer does not drain. (Normal drain takes less than 2 minutes.) blow on pressure sensor hose is clear check for kinks on all lines all good found latch connecter not in all the way correct issue delete all error code and ran diagnostics test c00 it drain completely out on the end of cycle,opt test ok"
WASH/DRY STACK MAYTAG MED7500YW2 "CC that the unit keeps stopping in cycles. Turned unit on heating checked the airflow, not strong. Advised cust to have the vent cleaned out and to also clean the moisture sensor if using fabric softener or sheets. Optest ok."
RANGE KITCHENAID KDRS407VSS04 "Put rack back in for customer took me 2 minutes and show her how to put it back on,opt test ok"
WASHER WHIRLPOOL WTW4816FW2 "Replace pump,opt test ok"
DRYER MAYTAG MEDX655DW1 Replaced the fuse. Optest ok.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cust showed pop, sent pic. CC that the unit fills and does not wash. Ran diag 4 3- wash Motor Not Running. Checked the control 0 volts. Will need a new control. Office to order part. Left the pump and motor there; ordrng 1 W11305297 (cntrl-elec)"
WASHER WHIRLPOOL WTW4816FW2 Pump is over heating and humming will not drain ordering ; ordrng 1 W10919003 (pump-water)
WASHER WHIRLPOOL WTW4816FW2 "Replace control and took it with me for return,opt test ok customer through receipt away he said he will go to lowes to get one and he will call our office to update the purchase date I found issue date on sb web 7/31/18 i use that for the time being"
DRYER MAYTAG MEDX655DW1 "Found blower fuse open unit is getting 240 but not doing nothing when to replace one from truck stock but the leads were bent check for ohm and they were open ordering lowes a fuse ordrng 1 WP3392519 (fuse-thrml), used 1 WP3392519 (THERMAL FUSE) from stock"
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Installed parts, ran several cups of water through to purge, placed water mit mat, op test good"
REFRIGERATOR JENN-AIR JFC2290VEM7 CC that the unit is not cooling. Ff 45 fz 35. Checked the evap. No frost pattern on the evap. Will need a new evap. Customer does not want to repair
DISHWASHER KITCHENAID KUDM25SHBL1 Ran diagnostics no error code check amperage when motor running it was pulling 10.5 amps on a 20 amp circuit then customer said when she uses the garbage disposal the breaker trip garbage disposal and dishwasher are in same braker for 20 years we ask customer to get it fix
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Customer complaint water still leaking onto fridge floor, found temps at 36ff and -12 frz, settings were -5frz and 35 ff, customer stated he had not had problems cooling or freezing and don’t think the temps were changed any time soon by them, set to recommended, found water dripping from housing when filter was removed, when using the dispenser water spraying out from both water line elbows at housing, quoted for repair of both lines and housing; ordrng 1 WPW10279882 (tube-water 43.33) and 1 WPW10279884 (tube-water 50.94) and 1 WPW10341545 (housing 83.91), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW8040DW4 Tested unit. High pitched noise is the normal noise from the rotor and stator. All tested ok. No errors.
DRYER WHIRLPOOL GEW9200LQ1 "Replaced fuses, op test good"