Appliance Repair in Rocky River, Ohio
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for Rocky River, OH
Colleen - Rocky River, OH
He was professional friendly and efficient
Brain - Rocky River, OH
Fantastic service man
Shelly - Rocky River, OH
Our service man was so friendly, thorough in his explanation and helpful. He is a true asset to your company.
Kathleen - Rocky River, OH
Megan - Rocky River, OH
Fred’s was helpful in getting our refrigerator issue resolved as quickly as possible.
Nesi - Rocky River, OH
Kathy - Rocky River, OH
On time appointment with a quick repair.
Annette - Rocky River, OH
Good experience from start to finish
great service, good attitude
Peter - Rocky River, OH
Efficient - Rocky River, OH
This could not have been easier for me.
Great service, very knowledgeable technician, very helpful and informative.
Anthony - Rocky River, OH
Great service, very knowledgeable technician, very helpful and informative. Would definitely use Fred’s again!
Professional and courteous
Kathryn - Rocky River, OH
Great service. Friendly, courteous. Explained everything thoroughly. On time. Cleaned up afterwards.
Diane - Rocky River, OH
Great knowledgeable service
Mark - Rocky River, OH
Highly experienced technician, on time, friendly and explained in layman's terms all aspects of work to be done.
Chuck - Rocky River, OH
Highly experienced technician, on time, efficient, friendly and explained in layman's terms all aspects of work to be done.
Stephen - Rocky River, OH
Barbara - Rocky River, OH
Linda - Rocky River, OH
Linda - Rocky River, OH
Okay service, outrageous price.
Allen - Rocky River, OH
The repair was fine, but the price was outrageous.
Response from Fred's Appliance Service:
Hi Allen! Thanks for dropping us a line. We appreciate it. We know paying for an unexpected service on and appliance is never fun. There's lots of expenses that line up to get a technician to your door and to provide excellent service. Most importantly, we pride ourselves in paying all of our employees a livable wage. Providing good salaries and benefits come at a cost. But, we can assure you that we stand behind our work. If there are any further issues, we're here to help. Thanks again for sharing your experience, and have a wonderful 4th! -The Fred's Team
Linda - Rocky River, OH
Country Club - Rocky River, OH
Eric - Rocky River, OH
Donald - Rocky River, OH
The service tech was great but the ice maker is still not working after 3 hours and numerous calls to supervisors now we are waiting for a schedule for a “senior “ tech
Response from Fred's Appliance Service:
Hello Donald, Thank you for sharing your review with us! We are sorry to hear that your ice maker isn't making ice after our visit. I am showing we have you scheduled for tomorrow with a senior technician. Their expertise will be sure to get this issue resolved as quickly as possible! We appreciate your patience! Thank you! The Fred's Team
Eleanore - Rocky River, OH
She was professional and quick
WASHER MAYTAG MVWX655DW1 Cc that machine is making really loud thud noises then stops washing. Ran diagnostics and found F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Noticed machine basket was off center and not level. Adjusted machine leveling so basket is more centered. Ran rinse and spin with 6-8 bath towels. Optest ok. Advised 1-2 tablespoons of HE detergent or 1 pod.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc that there is condensation inside the doors. Found a small amount of ice on top of freezer door. Temps in freezer section -4. Adjusted temperatures. Working as designed
DISHWASHER WHIRLPOOL WDF780SLYB0 "CC that the water is not coming into the dishwasher. Ran diag no codes. Checked the power at the control for the pump and motor, 120 volts. Will need a new pump and motor."
WASHER MAYTAG MVWB835DW3 "Replaced parts, tested on test 51/52. Op test ok."
DRYER ROPER RED4516FW0 "Customer complaint dryer did not heat on arrival, tested unit, unit heats, unit is operating as designed"
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint dishwasher not working, confirmed, outlet checks good, found wires loose at wire nuts, tightened wire nuts, op test good, no error codes"
DRYER MAYTAG MEDC465HW0 "Customer complaint dryer not drying clothes, power is correct to unit, started timed dry cycle, unit heated, could not see airflow exiting home, advised customer to have vent system to outside looked at and referred to installation instructions, unit is operating as designed"
DRYER MAYTAG MGDC215EW2 Check ventilation is good no clogg check temp 162 good pass check voltage to timer 121 v but is not moving will need a timer giving estimate customer will not repair
WASHER WHIRLPOOL WTW5000DW2 "CC that there is hot water on rinses. Found the hot and cold are reversed. Switched the water lines. Ran a manual test for the hot and cold, good. Started a rinse and spin cycle. Optest ok."
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer complaint fridge making constant rattling noise, confirmed found foam pad under condenser on half of cross bar, added foam strip to prevent rattling, op test good"
REFRIGERATOR MAYTAG MSD2274VEM00 "Customer complaint ice keeps dispensing, confirmed Im solenoid is continuously running when door is closed, unit needs taurus control board 2322547, customer does not want repair at this time, would like tech to leave solenoid unplugged, ok, left quote with customer ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Cust showed pop, sent pic. CC that there is water is the ff section and the freezer is not cold enough. Ff 41* Fz 5* Evap has a good frost pattern. Found the drain tube blocked by the condenser coils. Re adjusted the drain line. Raised the temp on the control. Optest ok."
DISHWASHER FRIGIDAIRE FDB1100RHM2 "CC that there is water leaking. Found the gasket on the right side out. Readjusted the gasket started the dishwasher no leaks. Cust did say the gasket keeps coming off. Will need a new gasket. Cust can install part. ; ordrng 1 154827601 (gasket), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL MZD2752GRW CC that there is ice I. The bottom of the freezer and it leaks. Found the drain hole is blocked with ice steamed out the drain hole. Used a copper wire around the drain hole and heater. Optest ok.
DISHWASHER KITCHENAID KDTM354DSS5 CC that the unit will not start. Checked power at the control 120 volts. Replaced the ui. Raised the drain hose under the sink. . Optest ok
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint it’s leaking again in ice bin and back corner, confirmed, removed evap cover to watch water enter ice maker, water pressure is too high shooting water through the slit at the top of the fill tube, advised customer to replaced piercing valve with ball valve, closed bullet valve a little each time while cycling ice maker to call for water until it did not shoot out of tube, slowed pressure to prevent leaking but the cubes are smaller, turned ice production adjustment on im four turns clock wise to make cubes bigger, op test good"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.7 oz r134a, unit cooling, pressures good, op test ok ; used 1 W10896678 (FITTING) from stock"
DRYER WHIRLPOOL WED4815EW1 CC that the unit is not getting hot enough. Turned dryer on cycled the high 205* med 185* low 150* air fluff no heat. Working as designed. Optest ok.
DISHWASHER KITCHENAID KDTE104ESS2 "Pump stay humming not want to start,giving customer estimate they will not fix"
WASHER GE GTWS8650D0WS "Unit is drain but crack on liquid bleach cover dispenser gave customer and estimate she will not fix she said she will start putting bleach inside basket ,opt test ok ; ordrng 1 WH01X10687 (hose clamp) and 1 WH41X10333 (hose suction) and 1 WH47X10022 (drop in detrgnt disp) and 1 WH47X22999 (tank bulk left asm ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Not enough line on the process stub to install a valve. Tapped system 20” vacuum. Added Freon low side raised. Frost pattern on evaporator. Will need a compressor. ; ordrng 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Customer complaint not cooling, confirmed room temp both compartments and has been running all weekend at Lowe’s, compressor is running at .5 amps and fans are running, there is no frost pattern at all, low charge, unit needs dryer and lock ring tech **aluminum lines lock ring only, wpl tl stated normal r134a lock ring repair for drier; ordrng 1 WPW10143759 (dryer)"
DISHWASHER MAYTAG MDBH979AWW4 "Customer complaint dishwasher start or cancel button not working, confirmed, found panel W10811156 failed, quoted to replace panel and informed customer our quote is good for 30 days if they wanted to shop around before deciding, ok, total inside cc payment was not changed to reflect svc only please immediately refund customer difference of svc; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE JENN-AIR JMW3430WS01 "Found wire of wall oven short had to disconnect from power block underneath behind drawer to be able to take oven out replace new blower and put everything back together preheat to 350 ,opt test ok no error code"
WASHER MAYTAG MVWB765FC3 CC that the start button does not start every time. Advised cust to gently touch the button. F7e9 Locked Rotor. Basket spins freely. Ran a spin and agitate. Ran a calibration. Started a normal cycle and a drain and spin. Ran a rinse and spin with towels. Optest ok.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Ran entitlement good. CC that there is a humming noise. Found the compressor is humming. Advised cust this is normal for the noise. Optest ok.
WALL OVEN JENN-AIR JJW2530WS01 Replace blower fan preheated both oven to 400 and watch it with customer opt test ok
WASHER MAYTAG MVWX700XW1 "Replaced water valve. Checked water lines good. Ran calibration. Check hot and cold for no leaks good. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW4616FW0 "CC that there is a noise in a spin. Ran diag F7E5 – SHIFTER fault, found the strike broken. There is water in the drain pan. Started a rinse and spin with towels found the gear case is slipping. Drain pan is full of water, due to the nurses filling a bucket up with water, causing the water in the pan. ; ordrng 1 W10678690 (harns-wire) and 1 W10721967 (drive pulley) and 1 W10837741 (lid strike) and 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
RANGE JENN-AIR JMW3430WS01 "Found error code f8e0 slow speed fan ; ordrng 1 WPW10273667 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWX700XW1 "CC that the unit is leaking. Found the dispenser is leaking from the cold valve. Will need a new valve. ; ordrng 1 W11158805 (housing 14468), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WALL OVEN JENN-AIR JJW2530WS01 "Found blower not going up to speed when using both oven and it trips off will need to replace both blowers customer will fix it ; ordrng 1 WPW10273666 (blower) and 1 WPW10273667 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "CC that the unit is not cooling. Checked for leak, no leaks. With gage high side 60” psi low 30” psi. Found the compressor is seized. Replaced the compressor. Optest ng. Low side went into a vacuum after charging it. Cut the cap tube at the drier and evap. Added Freon to the low side Freon came out of the evap. Re soldered the cap and drier. Still has a restriction. Called t/l Robert non repairable."
WASHER WHIRLPOOL WFW87HEDW1 "Found error code f8e1 no water entering basket also customer said is not drain right cause there is water staying inside boot explain her that the boot holes might be clogg correct issue anyway ran diagnostic auto test no cold water came out also try to pull unit forward and couldn’t drain hose is to short send pictures to brian senior tech he advise me to request two techs we don’t want to damage customer floors or cabinets or unit giving estimate on valve charge labor for both technician requested by bj also customer will be home in and hour she will call office to pay for repair ; ordrng 1 WPW10435242 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"