Appliance Repair in Rocky River, Ohio
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for Rocky River, OH
Bruce - Rocky River, OH
Laurie - Rocky River, OH
We had 2 different repair techs for our fridge. One came out Tuesday and troubleshoot the appliance and ordered the part (thermostat). On Thursday the second tech came and installed the part. We were kept in the loop with arrival times. Both men were competent and professional. As this was covered with a homeowners warranty, I cannot comment on fee schedule.
Jocelyn - Rocky River, OH
Jocelyn - Rocky River, OH
John - Rocky River, OH
Having parts delivered to customer is not easy for people who work and can’t be home to receive the package.
Colleen - Rocky River, OH
Gabe did a great job and was very professional!
Awesome I wish all repair people were this pleasant!
Eileen - Rocky River, OH
Corrine was very knowledgable and gave me a lot of tips on my dishwasher.She certainly knows her job and does it very well. Extremely nice person!
Nadine - Rocky River, OH
Susan - Rocky River, OH
We recently used Fred’s for a repair on our new (less than a year old) double oven that we purchased elsewhere. The tech was very knowledgeable and friendly; he did a great job getting the oven back up and running.
Anna - Rocky River, OH
Al - Rocky River, OH
Fabulous! All done as promised. Corrina was very professional and personally delightful. Would gladly recommend and call you again if needed for anything else. Thanks.
Jeremy - Rocky River, OH
Quick response, I like the ability to track the technician so you have a good idea of when they will be at your location.
So knowledgeable professional
Christine - Rocky River, OH
Assessed all issues- explained clearly on time stated in contact- did what they said they would do-👍👍👍
Jim - Rocky River, OH
Corey did a great job
Good service and helpful hints
Conrad - Rocky River, OH
Mack took care of refrigerator drainage problem and provided helpful hints for preventing/treating the problem in the future
Paul - Rocky River, OH
Great service and extremely helpful and friendly . Next time that we need service, we will ask for Corina
Corina was very respectful and did know what she was doing. I liked her. Price a little high!
Sonya - Rocky River, OH
Judith - Rocky River, OH
Wally - Rocky River, OH
Wally - Rocky River, OH
Donnie - Rocky River, OH
Beth - Rocky River, OH
Corina was very personable and efficient. She explained everything and did an excellent job!
Ronald - Rocky River, OH
on time and quick fix. Thanks Mac
Kathy - Rocky River, OH
Katherine - Rocky River, OH
Great experience. Knowledgeable and helpful.
WASHER WHIRLPOOL WTW7500GC0 "Ran diagnostics. Not agitating properly. Replaced rotor, stator, and clutch. Ran calibration. All tested ok."
WASHER MAYTAG MVWB765FW3 "CC that there was a spark when plugging the unit in. Checked outlet, good. Advised cust that it’s normal to have the washer spark when plugging it in. Ran diag no codes. Ran a calibration. Started a normal cycle. Optest ok."
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cust showed pop, sent pic. CC that there is water leaking at the dispenser. Re adjusted the water line to the door. No water leaking. Optest ok."
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced sump asm, op test good"
RANGE WHIRLPOOL IBS224PSM0 Found oven not turning on when checking thermals all good also was getting power 240v it can out to be the settings on selector nob call bj and he show me how to get it to work opt test ok
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dishwasher wash pump not working, confirmed started cycle unit filled wash motor did not kick on, connections a secure, ran diagnostics found f4e3 motor failed, quoted, customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL ARB8057CW "MACHINE NOT REPAIRABLE CALLED WHIRL TL, SR #, THEY DOCUMENTED THAT MACHINE HAS A CAP TUBE RESTRICTION NOT CAUSED BY SOLDERING. PULLED VACUUM ON LOW SIDE AND DID NOT GET ANY SUCTION FROM END OF CAP TUBE. END OF CAP TUBE IS CLEAR. RESTRICTION DEEP INSIDE File number 7724591659"
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Found condensation behind water filter cover, cleared condensation, reseated cover. Also, drain in bottom rear of refrigerator had build up, showed customer how to clean around drain, now operating properly.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
WASHER WHIRLPOOL WFW75HEFW0 "customer complaint clothes come out wet still, ran diagnostics no codes, noticed customer has lint screen catcher and unit is on a gfi on the same line as a deep freezer, started wash cycle unit filled spun and drained properly, called techline spoke to Rich, #rich suggested removing lint screen and advising customer to use 1-2 tbsp of detergent, rich said to give customer wpl customer care #1-866-698-2538, unit is operating as designed"
WASHER WHIRLPOOL WTW4950HW1 "Replace console found caps underneath washer,opt test ok"
DISHWASHER KITCHENAID KDFE104HWH0 Replaced the dispenser. Ran a calibration. Optest ok
REFRIGERATOR WHIRLPOOL ARB8057CW "Start device making clicking sounds it’s getting 120 voltage but compressor not starting,compressor amp was 2.5 doesn’t want to start is locking ; ordrng 1 W10160407 (compressor)"
REFRIGERATOR WHIRLPOOL ARB8057CW Replace parts opt test ok
REFRIGERATOR WHIRLPOOL ARB8057CW "Temp on freezer 35 and on fresh food section 45 ,start device is bad getting 120 v not starting compressor ordering ; ordrng 1 WP12555902 (overload) and 1 WP65889 (OV)"
WALL OVEN KITCHENAID KEBC208KSS0 "Customer complaint oven stayed on past 350 burned her food then said too hot after cycle was canceled then got hotter so she called fire department and shut breaker off, found bake relay on control stuck open, unit needs new control, control no longer available 4453379, unable to repair"
WASHER WHIRLPOOL WFW75HEFW0 "Cust showed pop, sent pic. CC that the clothes are coming out wet at the end of a cycle and water staying in the fabric softeners department. Ran diag f9e1 long drain. Ran a CO test, drain pump is clear. Started a load of clothes on a rinse and spin. Clothes came out damp. Checked the dispenser is clear. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."
DISHWASHER MAYTAG MDB6769PAB4 CC that there is no power to the dishwasher. Found the control caught on fire and burned the wires. Will need a new control and wires. Cust is going to call whirlpool.
MICROWAVE JENN-AIR JMW9530DAS Control getting 120 voltage but not responding the UI been discontinued can’t order that customer wants to think about so do order parts till he calls office for confirmation I also spoke to corina and she told if board is getting 120 v and not responding order control customer will order part to sears and install it him self
REFRIGERATOR KITCHENAID KRFF507ESS01 Reclaimed refrigerant. Installed new dye drier. Pulled unit into 30 inch vacuum for 15 minutes and held vacuum for additional 15 minutes. Charged with 5.5 ounces of R134a. All tested ok.
REFRIGERATOR WHIRLPOOL ARB8057CW "Installed new thermostat , op test good"
REFRIGERATOR KITCHENAID KRFF507ESS01 See DR report.
RANGE GE JK3800SH2SS "F31, F34 error code. Sensor checks good. Ordering main control*****come after 3pm; ordrng 1 WB27X32624 (CONTROL 83.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WET3300XQ0 Replaced the lid switch. Started a normal load and a drain and spin. Optest ok. Office owe cust a refund of 8.14; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
REFRIGERATOR WHIRLPOOL ARB8057CW "Customer complaint of a no cool starting in the freezer then the power went out in the area twice and it is now cooling ok, confirmed temps are correct, evap has perfect frost pattern fans are running, thermostat is failing unit needs new temp control; ordrng 1 WP67003000 (control- f)"
MICROWAVE KITCHENAID KMHS120ESS4 CC that the door says to close door. Will need door switches. Replaced the door switches. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 6439) from stock
REFRIGERATOR KITCHENAID KRFF302ESS01 CC that there is a loud noise. Found the damper motor is loud when cycling. Replaced the damper door from surplus stock. Optest ok. No water to unit. ; used 1 WPW10594329 (DAMPER MOTOR 8440) from stock
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found coded FF Evap no frost pattern and FZ Evap no frost pattern. Ordering UV dryer. Need gear wheel that bottom bin in freezer is on, part needs to be researched. ****** Sealed System Tech.; ordrng 2 WPW10143759 (dryer UV)s"
RANGE GE JK3800SH2SS "Replaced sensor, tested. Op test ok."
WASHER WHIRLPOOL WET3300XQ0 "Replaced the timer. Optest ng. Jump out the lid switch unit started working. Will need a new switch.Office to order part. ; ordrng 1 WP3355458 (switch-lid 4830), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER MAYTAG DG312 "Replace blower fan ,opt test ok sounds like new no more noise"
REFRIGERATOR KITCHENAID KBFN402ESS01 Replaced inverter box and LED modules. Inside LEDs now working properly.
DRYER MAYTAG DG312 Spoke to bj explain there was a missed diagnose found blower fan warped inside hole making it to dance inside blower housing and start sounding load noise customer said is the same issue from the first visit and never when away the sound explain to her that we will cover the part escheduling ; ordrng 1 Y303836 (blower wheel)
WASHER WHIRLPOOL WET3300XQ0 "Dryer is good but washer not coming on at all. Checked lid lock, test good. Checked back to timer and not getting any voltage. Ordering timer.; ordrng 1 WPW10113804 (timer 171.99), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER MAYTAG MEDE201YW0 Replace pulley kit opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83 ) from stock