Appliance Repair in Rocky River, Ohio
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Local Reviews
for Rocky River, OH
Powered by Fluid LOCALGood Service
Megan - Rocky River, OH
Fred’s was helpful in getting our refrigerator issue resolved as quickly as possible.
Perfection
Nesi - Rocky River, OH
Kathy
Kathy - Rocky River, OH
On time appointment with a quick repair.
Very professional
Annette - Rocky River, OH
Good experience from start to finish
great service, good attitude
Peter - Rocky River, OH
Great job
Efficient - Rocky River, OH
This could not have been easier for me.
Great service, very knowledgeable technician, very helpful and informative.
Anthony - Rocky River, OH
Great service, very knowledgeable technician, very helpful and informative. Would definitely use Fred’s again!
Professional and courteous
Kathryn - Rocky River, OH
Great service. Friendly, courteous. Explained everything thoroughly. On time. Cleaned up afterwards.
Owner
Diane - Rocky River, OH
Great knowledgeable service
Mark - Rocky River, OH
Highly experienced technician, on time, friendly and explained in layman's terms all aspects of work to be done.
Chuck - Rocky River, OH
Highly experienced technician, on time, efficient, friendly and explained in layman's terms all aspects of work to be done.
Mr
Stephen - Rocky River, OH
Excellent service
Barbara - Rocky River, OH
Would recommend
Linda - Rocky River, OH
Would recommend
Linda - Rocky River, OH
Okay service, outrageous price.
Allen - Rocky River, OH
The repair was fine, but the price was outrageous.
Response from Fred's Appliance Service:
Hi Allen! Thanks for dropping us a line. We appreciate it. We know paying for an unexpected service on and appliance is never fun. There's lots of expenses that line up to get a technician to your door and to provide excellent service. Most importantly, we pride ourselves in paying all of our employees a livable wage. Providing good salaries and benefits come at a cost. But, we can assure you that we stand behind our work. If there are any further issues, we're here to help. Thanks again for sharing your experience, and have a wonderful 4th! -The Fred's Team
Linda
Linda - Rocky River, OH
Professional service
Country Club - Rocky River, OH
Great service!
Eric - Rocky River, OH
Beach cliff
Donald - Rocky River, OH
The service tech was great but the ice maker is still not working after 3 hours and numerous calls to supervisors now we are waiting for a schedule for a “senior “ tech
Response from Fred's Appliance Service:
Hello Donald, Thank you for sharing your review with us! We are sorry to hear that your ice maker isn't making ice after our visit. I am showing we have you scheduled for tomorrow with a senior technician. Their expertise will be sure to get this issue resolved as quickly as possible! We appreciate your patience! Thank you! The Fred's Team
Excellent!
Eleanore - Rocky River, OH
She was professional and quick
Great service
Dion - Rocky River, OH
Excellent
Ellen
Ellen - Rocky River, OH
Quick and Knowledgable oven fix!
Barbara - Rocky River, OH
Gabriel quickly fixed my Kitchenaid range, explained to me the problem, explained how he would fix it, then got to work. Fred's Appliance Repair needs to hire more Gabriels!
Great service
Patrick - Rocky River, OH
Machine works better than when it was first installed! Now working the way it is supposed to.
Corina B.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 CC that the unit is not cooling. 65* in the ff. Removed the evap cover found a ball of ice in the upper top of the evap. Will need a new evap and drier. Will need two techs. ; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 2 WPW10143759 (dryer)s
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "CC that there was a smoke smell when water was installed. Pulled unit out. Checked the water connection to the unit working as designed. No burnt wires. Filled several cups of water, no electrical smell. Optest ok."
Corey L.
REFRIGERATOR JENN-AIR JFX2897DRP02 "Installed new, deli control, op test good, advised customer to wait 24-48 hrs for temps to settle"
Corina B.
REFRIGERATOR KITCHENAID KBFC42FSS00 Replaced the main control. Brought core back for return. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
BEVERAGE CENTER KITCHENAID KUBL204ESB00 "Customer complaint of a loud noise and showed video, video sounded like the evap fan and stopped when she opened door, total appliance replaced both fans and thermistors, unit is quiet and has been since the 22nd of sept, cycled fan off and on several times trying to recreate sound, unable to duplicate the noise"
Corey L.
REFRIGERATOR JENN-AIR JFX2897DRP02 "Customer complaint of cooling loss both sections, confirmed room temp both sections, fans nor compressor running, lights are on, ran svc tests, thermistors pass, fans pass, test 4 showed good frost pattern on both evaps, found water under deli drawer control, unit needs deli board and harness; ordrng 1 W10512203 (harns-wire) and 1 WPW10736627 (cntrl-elec)"
David R.
WASHER AMANA NTW4516FW2 "Cc recently had people out and they moved her machine and disconnected everything, so she wanted to make sure everything was right with it. No error codes. Ran service mode, ran calibration, looked in back and underneath. All good. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Corina B.
WASHER WHIRLPOOL MVWX655DW0 "CC that there is a grinding noise. Ran diag F5E2 – LID LOCK FAULT, F8E1 – NO FILL, LONG FILL. Found drain hose on the ground. Raised the drain hose. Started a agitate found the spline is stripped on the wash plate. Will need a new wash plate."
Gabriel P.
WASHER MAYTAG MVWB835DW4 "Found no issue with unit customer did not know how to use it,I have train her how to use unit found no error all good opt test ok"
Corina B.
REFRIGERATOR KITCHENAID KBFC42FSS00 "CC that the unit will drop in temp and then the ui flashes and a noise. Cust has a video the ui flashes on and off, the damper is opens and closed. Called t/l Kurt will need a main control. ; ordrng 1 W10823814 (cntrl-elec 34151), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that the freezer is not working. Ff 37* Fz 0*. Checked evap good frost pattern. Fans are running. Damper is opening and closing. Optest ok.
Corina B.
WASHER WHIRLPOOL WFW5090GW "Cust showed pop, sent pic. CC that there is a grinding noise in the spin cycle. Started a drain and spin. Unit is sitting on a pad. Advised cust to install the pan in between the drain pan and unit. Optest ok."
Corina B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 CC that there is water leaking on the floor. Checked drain pan. Removed kick plate looked at the water dispenser. Found John guess fitting with hairline crack. Replaced fitting from t/s. Optest ok.; used 1 WR02X11330 (5/16 UNION) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 45 degrees, unit is unplugged, plugged unit in, compressor and evaporator fan are running, good frost pattern on evaporator, freezer section cooled down to 25 degrees while diagnosing other appliances here, unit is operating as designed"
Corey L.
WASHER MAYTAG MVWC415EW1 "Installed parts listed, calibrated, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new parts, op test good"
Corey L.
RANGE WHIRLPOOL WFG320M0BW2 "Confirmed outer glass is shattered, replaced with glass and label sent, op test good"
Gabriel P.
WASHER GE GTWS8650D0WS "Customer complaints unit is leaking ,found alot s of crisp of dry Clorox underneath but no leak,opt test ok"
Corina B.
DRYER WHIRLPOOL WED5790SQ0 CC that the unit is not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the thermal fuse open. Replaced the fuse from t/s. Cleaned out dryer. Optest ok. ; used 1 279816 (CUTOFF 4115) from stock
Corey L.
WASHER MAYTAG MVWC415EW1 "Customer complaint washer keeps lid lock on after completed cycles sometimes, ran diagnostics found f7e6 motor fault, cleared, ran high and low spin heavy and light agitation, motor capacitor and shifter pass, tach test passed, unit would not unlock in or after exiting diagnostics, unit needs control and lid lock; ordrng 1 W11124822 (cntrl-elec) and 1 W11307244 (latch)"
Corina B.
WASHER WHIRLPOOL WTW5540SQ0 CC that the unit does not start. Found no power at outlet. Will need an electrician. Plugged unit in to another outlet. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "CC that the unit is leaking water when the ice maker fills. Checked the shut off valve, inline valve. Removed the evap cover, steamed out the block of ice. Cycled ice maker found the water overflowing threw the fill tube. Will need a new tube and valve. ; ordrng 1 W10667756 (reservoir) and 1 W10861184 (clamp) and 1 W11292468 (fitting) and 1 WP1106508 (gasket) and 1 WPW10279866 (valve-inlt)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Replaced inlet valve, cleared ice, cycled im, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Customer complaint fridge not cooling, confirmed temps were 46 ff and -11 frz, found evap fan failed, replaced with ts part, op test good, advised customer customer to allow 24hrs for temps to settle; used 1 WP2315539 (MOTOR-EVAP) from stock"
Corina B.
WASHER MAYTAG MVWB835DW4 "Replaced the lid, bearings and screws. Optest ok."
Corey L.
WASHER MAYTAG MHW5100DW0 "Customer said error code came up again, found outlet dead, resetting breaker not working, plugged in using extension to another outlet, left to a few calls while a load was washed, returned and customer stated it got further than before about 10 min left and main breaker tripped at the house, he took pics of electrical box and showed his buddy an electrician and he said here are some issues with the wiring and would be over to look at it, customer would like to schedule a return visit just in case repairing electrical is not the issue, they will call and cancel if it is the fix; schdld next appmnt for 9/25 WED 12-5"
Corey L.
WASHER MAYTAG MHW5100DW0 "Replaced, control, op test good, found hot water line bulging and advised customer the supply lines needs to be replace, also noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ice in back of freezer every few days, confirmed, water valve failed, ordering new water inlet valve, customer has bullet piercing valve, advised this is a potential flood hazard and should be replaced with a ball style valve, is requesting last appointment 2-5; ordrng 1 WPW10279909 (valve-inlt)"
Corina B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Called t/l had run test 6, 38 heater turned on. Replaced the control, harness zipped tied the thermistor and covered Steamed the evap both evaps. Optest ok there are burn marks in the freezer evap. Took pic. Brought core back for return. Optest ok"
Corina B.
REFRIGERATOR KITCHENAID KFCS22EVWH5 CC that the gasket are twisted. Steamed out gaskets. Optest ok.
Nicholas F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cc refrigerator is not cooling.41 degrees is fresh food section 6 degrees in freezer section frost build up of freezer evaporator cover.ran diagnostic thermistors passed.evaporator fan is running and air baffle is opening compressor is running.there is frost build up on the fresh food evaporator.unit needs steamed out new control and thermistor and evaporator cover.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)
Corey L.
WASHER MAYTAG MHW5100DW0 "Customer complaint washer has error codes and when it’s in spin cycle whole machine shuts down, ran diagnostics found f8e3 overflow, f1e2 motor control error, acu failed, customer does not want repair at this time and may call to continue acu W11029844"
Corey L.
REFRIGERATOR KITCHENAID KFCS22EVWH5 "Replaced door gaskets, op test good, advised customer to apply petroleum jelly onto door gasket face to help train to cabinet"
Corey L.
REFRIGERATOR KITCHENAID KFCS22EVWH5 "Replaced door gaskets, op test good, advised customer to apply petroleum jelly onto door gasket face to help train to cabinet"