Appliance Repair in Rocky River, Ohio
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Local Reviews
for Rocky River, OH
Powered by Fluid LOCALgreat service, good attitude
Peter - Rocky River, OH
Great job
Efficient - Rocky River, OH
This could not have been easier for me.
Great service, very knowledgeable technician, very helpful and informative.
Anthony - Rocky River, OH
Great service, very knowledgeable technician, very helpful and informative. Would definitely use Fred’s again!
Professional and courteous
Kathryn - Rocky River, OH
Great service. Friendly, courteous. Explained everything thoroughly. On time. Cleaned up afterwards.
Owner
Diane - Rocky River, OH
Great knowledgeable service
Mark - Rocky River, OH
Highly experienced technician, on time, friendly and explained in layman's terms all aspects of work to be done.
Chuck - Rocky River, OH
Highly experienced technician, on time, efficient, friendly and explained in layman's terms all aspects of work to be done.
Mr
Stephen - Rocky River, OH
Excellent service
Barbara - Rocky River, OH
Would recommend
Linda - Rocky River, OH
Would recommend
Linda - Rocky River, OH
Okay service, outrageous price.
Allen - Rocky River, OH
The repair was fine, but the price was outrageous.
Response from Fred's Appliance Service:
Hi Allen! Thanks for dropping us a line. We appreciate it. We know paying for an unexpected service on and appliance is never fun. There's lots of expenses that line up to get a technician to your door and to provide excellent service. Most importantly, we pride ourselves in paying all of our employees a livable wage. Providing good salaries and benefits come at a cost. But, we can assure you that we stand behind our work. If there are any further issues, we're here to help. Thanks again for sharing your experience, and have a wonderful 4th! -The Fred's Team
Linda
Linda - Rocky River, OH
Professional service
Country Club - Rocky River, OH
Great service!
Eric - Rocky River, OH
Beach cliff
Donald - Rocky River, OH
The service tech was great but the ice maker is still not working after 3 hours and numerous calls to supervisors now we are waiting for a schedule for a “senior “ tech
Response from Fred's Appliance Service:
Hello Donald, Thank you for sharing your review with us! We are sorry to hear that your ice maker isn't making ice after our visit. I am showing we have you scheduled for tomorrow with a senior technician. Their expertise will be sure to get this issue resolved as quickly as possible! We appreciate your patience! Thank you! The Fred's Team
Excellent!
Eleanore - Rocky River, OH
She was professional and quick
Great service
Dion - Rocky River, OH
Excellent
Ellen
Ellen - Rocky River, OH
Quick and Knowledgable oven fix!
Barbara - Rocky River, OH
Gabriel quickly fixed my Kitchenaid range, explained to me the problem, explained how he would fix it, then got to work. Fred's Appliance Repair needs to hire more Gabriels!
Great service
Patrick - Rocky River, OH
Machine works better than when it was first installed! Now working the way it is supposed to.
Good service,timely, efficent
Patrick - Rocky River, OH
Bruce’s review
Bruce - Rocky River, OH
Easy Peasy
Laurie - Rocky River, OH
We had 2 different repair techs for our fridge. One came out Tuesday and troubleshoot the appliance and ordered the part (thermostat). On Thursday the second tech came and installed the part. We were kept in the loop with arrival times. Both men were competent and professional. As this was covered with a homeowners warranty, I cannot comment on fee schedule.
Customer
Jocelyn - Rocky River, OH
Corina B.
DISHWASHER KITCHENAID KDTE104DSS0 Replaced the side rails and adjusters. Optest ok.
Gabriel P.
REFRIGERATOR ELECTROLUX EI23CS55GS1 Found icemaker bar vented and leaking underneath also found vibration sound coming from back panel correct issue customer will think about repairing icemaker
Corina B.
DRYER WHIRLPOOL MEDC465HW0 "CC that there is a burn mark and there is a burner smell. Advised cust the burn mark is where the heat comes from, checked outside vent, clear. No burning smell. The oils from the heater are what they were smelling. Cust is overloading the washer and dryer. Advised cust 6-8 bath towels is a full load. Optest ok."
Corey L.
REFRIGERATOR GE TBX22PRYCRWW "Customer complaint fridge is getting warmer, ff temp was 33 on top and 45 on bottom, frz was 0, customer had unit filled with food, boxes and bags had fallen behind shelves and preventing airflow to circulate, bread bags covered air return, advised customer to keep those areas clear, the temperature control could be showing signs of failure but the temperature control is no longer available"
Corina B.
DRYER WHIRLPOOL MCG8000AWW "CC that the unit will not turn on. Ui will not turn on. Have a 120 volts to the control. Will need a new control, logic board and ui. Ui is no longer available. ; ordrng 1 31001658 (UI) and 1 WP31001562 (cntrl-elec) and 1 WP53-4643 (cntrl-elec)"
Corina B.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Replaced the fan. There is damage to the floor from the ice maker leaking, with the evap fan not working. Took pictures. Optest ok."
Corina B.
DRYER MAYTAG MEDE201YW0 Cust decided to not have us look at it.
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Cleared evaporator,Installed new evaporator fan motor and thermistor, op test good"
Corina B.
DRYER WHIRLPOOL WED5620HW0 CC that the unit is noisy when running. Turned dryer on. Running as designed. Optest ok.
Corina B.
OTR MICROWAVE KITCHENAID KHMS2050SSS0 The hinge screw is stripped out. The screw is nla. ; ordrng 1 8206181 (HINGE )
Corina B.
DISHWASHER WHIRLPOOL MDBH979AWB3 Replaced the ui. Optest ok.
Corey L.
DISHWASHER KITCHENAID KUDW03CTSS2 "Installed sump asm, op test good, placed water mit mat"
Corey L.
OTR MICROWAVE WHIRLPOOL WMH53520CE4 "Customer complaint mw says to close door when it’s closed sometimes, confirmed, cams failing, quoted, ok, replaced door cams with ts part, op test good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees , freezer section temperature at 26 degrees, found evaporator fan not running, evaporator half frozen, evaporator fan is recieving 120vac, unit needs new evaporator fan motor and thermistor, customer does not want repair at this time ; ordrng 1 W10316760 (thermistor 51.63) and 1 WPW10464673 (motor-evap 115.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE JENN-AIR PRG3610NP "Customer complaint broiler not working and neither are the lights, customer purchased a light bulb, found broil ignitor failed, part 73001068 is discontinued, unable to repair; used 1 8009 (APPLIANCE BULB) from stock"
Corina B.
OTR MICROWAVE KITCHENAID KHMS2050SSS0 The control is damaged. Took picture. The door to the unit is cracked. Will need the frame. The frame is nla. Brought parts back for return. ; ordrng 1 W10245711 (frame-door) and 1 WP8206493 (cntrl-elec)
Nicholas F.
WASHER MAYTAG MVWX500XW1 "Cc washer is not spinning every load and long rinses.ran diagnostic found f7 e6 motor fault code f8e1no fill long fill F3e2inlet water temp fault.f0e4high water temp.ran auto test cycle water dispensed the whole time. Unit did not complete test cycle.unit need control and water valve.Customer is not getting repair at this time.; ordrng 1 W10405815 (cntrl-elec) and 1 W11158805 (housing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
WASHER MAYTAG MVWX500XW1 "Cc washer is not spinning every load and long rinses.ran diagnostic found f7 e6 motor fault code f8e1no fill long fill F3e2inlet water temp fault.f0e4high water temp.ran auto test cycle water dispensed the whole time. Unit did not complete test cycle.unit need control and water valve.Customer is not getting repair at this time.; ordrng 1 W10405815 (cntrl-elec) and 1 W11158805 (housing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER WHIRLPOOL MDBH979AWB3 CC that the start button does not work. Removed the panel found silver migration on the ribbon cable. Office to order part.; ordrng 1 W10811155 (panel-cntl)
Corina B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced control, user interface, and evap fan. Brought core back for return. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve. And to replace the plastic waterline. Op test ok."
Corey L.
DISHWASHER KITCHENAID KUDW03CTSS2 "Customer complaint water fills then hums and drains, confirmed found wash motor failed, quoted for repair, customer does not want repair at this time, left quote WPW10780877; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MVWC415EW1 "Gearcase is loud giving customer for and estimate , they will not fix ,they will call whirlpool to cover for parts"
Gabriel P.
WASHER WHIRLPOOL WTW4950HW1 Found error code f5e1 lid switch fault and f5e2 lid lock fault and f0 e5 off balance load latch not closing replace from truck stock also found drain hose not install properly advised customer to fix it took pictures ; used 1 W11307244 (DOOR LOCK) from stock
Corey L.
RANGE JENN-AIR S105 "Customer complaint bake is not working, confirmed, no selections working on cycle switch selector, unit needs selector switch, part is no longer available unable to repair"
Dan H.
B/IN REFRIGERATO KITCHENAID KBFN406ESS01 "Installed new door hinge, op test good"
Corey L.
RANGE WHIRLPOOL JJW8630AAB "Installed control, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "CC that the unit is not cooling and the water is leaking. Fz 22* ff 50*. Found the freezer evap is frosted and iced over. Will need a new control, ui and fan for freezer. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve and the plastic water line to a copper or braided flex line. Customer called lowes and they are returning the refrigerator. Do not order parts."
Dan H.
B/IN REFRIGERATO KITCHENAID KBFN406ESS01 "Customer complaint of popping noise, confirmed, unit needs new top hinge; (created new UIS, deleted prior attachment to UisID 136039), ordrng 1 WPW10485980 (hinge-door)"
Dan H.
B/IN REFRIGERATO KITCHENAID KBFN406ESS01 "Customer complaint of popping noise, confirmed, unit needs new top hinge; (created new UIS, deleted prior attachment to UisID 136039), ordrng 1 WPW10485980 (hinge-door)"
Corina B.
KITCHEN KITCHENAID KDFE104DSS5 "CC that the unit caught fire melted the upper rack and the spray arm. Found the ui is broken the control looks good. Will need a new ui, control, the upper rack and spray arm. Cust does not want to repair"
Corina B.
WASHER WHIRLPOOL WTW5000DW2 "CC the draypump is running. Held the start button in turned drain pump off. Ran diag no codes. Ran a manual test checked the hot and cold valve, spin and agitate and lock, good. Ran a calibration. Started a rinse and spin with towels. Optest ok."
Corina B.
REFRIGERATOR KITCHENAID KRFF305ESS00 "CC that the unit is not cooling. Ff 34* fz 10*. Unit was in a defrost when arriving. Checked the compressor and drier with us glasses, no dye. Working as designed. Optest ok."
David R.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Recovered refrigerant, replaced compressor and UV drier, pulled 28” vac w/pump, watched, good, charged 4.5 oz r134a, unit cooling, pressures good, raised left door up on shim. Op test ok. Give 24 hours to return to normal temp."
Corina B.
WALL OVEN JENN-AIR W256W CC that the unit will not turn on and the ui will have the clock time come up. Unit is unresponsive. Stuck key on control. Will need a new control. Part is nla.