Appliance Repair in Rome, Ohio
for Rome, OH
DALE - Rome, OH
DAWN - Rome, OH
Ben was very thorough and polite. Ben knew exactly what he was doing. Thank you.
REBECCA - Rome, OH
Knew exactly what was wrong with machine
MARCIA - Rome, OH
Although we did not duplicate the problem Art was extremely thorough and knowledgeable. I really appreciated his input. He is fantastic and customer service oriented. Thank you Art!
JOHN - Rome, OH
AMANA REFRIGERATOR AFI2538AES Found unit compressor going off on overload. Replaced start device. Op test good unit started to cool before leaving home .; used 1 8201786 (STARTER) from stock, Job Cmpltd,
MVWX655DW1 MAYTAG WASHER , I ran the unit in a tested cycle I was not able to copy the issue unit op tested good ; Job Cmpltd
WFW75HEFW0 WHIRLPOOL WASHER Installed comtrol op test ok. Check for soap sud errors or off balance error if this comes back tech shit under top ; Job Cmpltd
MVWB835DW1 MAYTAG WASHER Installed control and interface op test ok.; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.