Appliance Repair in Rome, Ohio
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Shirley - Rome, OH
Jason was friendly, kind and worked hard. He was also very informative.
Jim - Rome, OH
Shandi - Rome, OH
Brittany - Rome, OH
JIM - Rome, OH
would use you again if needed.
SHANDI - Rome, OH
DALE - Rome, OH
DAWN - Rome, OH
Ben was very thorough and polite. Ben knew exactly what he was doing. Thank you.
REBECCA - Rome, OH
Knew exactly what was wrong with machine
MARCIA - Rome, OH
Although we did not duplicate the problem Art was extremely thorough and knowledgeable. I really appreciated his input. He is fantastic and customer service oriented. Thank you Art!
JOHN - Rome, OH
BARBARA - Rome, OH
DENNIS - Rome, OH
Excellent service!they handle my problem quickly the repair person showed up on time overall a great experience.
RANGE WHIRLPOOL WFG525S0HT1 Turned oven on at 350 Did temp check. Oven reached temp and cycled off. After a period of time it cycled on Could not duplicate issue with oven. Found all 5 top burners Need properly adjusted. Adjusted all the burners. Op test good. Oven still cycling after 40 min.
DRYER WHIRLPOOL WED4815EW1 Found issue is with customer power. Cord and outlet need replaced. Customer needs a electrician to provide correct power to unit See pics
WASHER MAYTAG MVWX655DW0 "Installed listed gearcase parts, ran auto test and calibration. Op test good."
WASHER MAYTAG MVWX655DW0 "Cc unit not agitatingFound washplate loose, splines stripped. Unit needs washplate. Driveshaft splines also rounded off, needs gearcase as well.; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10811956 (drum assy)"
REFRIGERATOR WHIRLPOOL GX5FHTXVQ06 Complaint is no ice nothing is iced up. Found ice maker cycling over and over without filling. Needs ice maker Replaced icemaker and Unit cycled and filled. Op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock
DRYER MAYTAG MEDX655DW1 Cc: Unit not shutting off at end of cyclesFound unit to be receiving proper powerTimer not advancingNeeds new timer; ordrng 1 WPW10642928 (timer)
WASHER MAYTAG MVWC465HW2 "Cust was concerned that unit was running too long,was too loud.was using too much water on sensing or deep water wash . And since it took so long to do a cycle it was using too much electricity. Ran diagnostics no errors. Ran service cycle unit passed. Called techline talked to Leon. No savrd error codes and 7nit goes thru service cycle and passes. Unit working as designed Cycle times are determined by load ,water pressure ,water temp,amount if soap used etc. and is different for every load. There is no set determination of cycle times Releved legs to decrease vibration"
WASHER FRIGIDAIRE FAFW4011LW0 Cc: Unit not working properly in normal cycleFound control not functioning properly Needs control board Customer does not want to repair at this timeEstimate only Customer paid svc.
DRYER GE GTD42EASJ2WW Cust complaint unit sounds like there are tennis shoes in the drum after unit runs for awhile. Ran unit for 10 min with no load. No noise. Put clothes from washer in dryer and cycled. Checked cust vent. VENT NEEDS SERVICED see pic. Barely any air volume coming out of vent. Left number to dryer vent wizards on lbc. Could not duplicate issue. Clothes in dryer dried in the 30 min i let it cycle. Called customer and advised
DRYER GE GTD33EASK0WW Replaced faulty lint filter. Op test good
WASHER GE GTW330ASK0WW Replaced water valve. Valve working properly tested unit. Op test good
WASHER GE GTW330ASK0WW Cust complaint unit filling erratically regular load fills at all different levels. Needs control and pressure port reamed out Checked on different water levels and check is ; ordrng 1 WH18X28174 (CONTROL )
WASHER GE GTW330ASK0WW after replacing control and setting to correct personality code Found cust also has issues with water valve. Need to order valve ; ordrng 1 WH13X25296 (water valve gasket a)
WASHER GE GTW330ASK0WW Found unit continuous fill. Also fillng at the same time draining in drain and spin. Needs control Reschedule at customer request ; ordrng 1 WH18X28174 (CONTROL )
DRYER WHIRLPOOL WGD49STBW2 Replaced seal. Used adhesive from truck stock. Op test good. Advised customer to let cure for 24 hrs before use ; used 1 Y055980 (
WASHER WHIRLPOOL WTW4816FW Cc of unit not working all the time Found could water full of iron Needs to have water system looked at
WASHER MAYTAG MVWB835DW1 Getting numerous error codes. F6e3 &f6e2 both bd issue errors. I also got a f0e3 overload. And f0e5. Off balance load. Advised customer how to load and warned against overloading. Replaced control and console and recalibrated. Op test good. Unit passed recalibration
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Replaced both main bd and user interface bd. Op test good
FRIGIDAIRE REFRIGERATOR FGHS2631PF3 Found unit had a syce error (main bd issue) and no response from UI display Order both ; ordrng 1 242058232 (user interface) and 1 5304497976 (board-main power),
WHIRLPOOL REFRIGERATOR GX5FHTXVQ06 Replaced parts listed. Reformed seals using heat. Op test good ; Job Cmpltd,
WHIRLPOOL REFRIGERATOR GX5FHTXVQ06 Found ice maker connected to hot water line Advised customer he needs to get a plumber to fix the water supply to fridge. Both fresh food gaskets need replaced and customer needs a new ice maker. ; ordrng 2 W10830189 (gasket-fip)s and 1 W10884390 (icemaker), schdld next appmnt for 7/27 FRI !,
MAYTAG WASHER MVWB835DW1 Upon arrival unit will not power up. Put unto diagnostics getting a f6e2 error twice. Replaced main control and console assembly. Ran a service diagnostics verification cycle and it passed. Then i tested on normal cycle. Unit filled and agitated properly. Drained out water. Pump and spin working as designed. Op test good. Took core for return ; Job Cmpltd,
MAYTAG WASHER MVWX655DW1 Reassembled the top ; Job Cmpltd,
MAYTAG WASHER MVWC565FW0 Found drain hose too low (see pics) Advised customer and showed her in the install manual where height requirements were listed. No error codes. ; Job Cmpltd,
MAYTAG WASHER MVWX655DW1 Found 120 volts to unit. Control not responsive. Needs control. Opened for customer to get clothes out and i drained unit so it wouldnt start to smell; ordrng 1 W11116592 (CONTROL ), schdld next appmnt for 3/28
AMANA REFRIGERATOR AFI2538AES Found unit compressor going off on overload. Replaced start device. Op test good unit started to cool before leaving home .; used 1 8201786 (STARTER) from stock, Job Cmpltd,
MVWX655DW1 MAYTAG WASHER , I ran the unit in a tested cycle I was not able to copy the issue unit op tested good ; Job Cmpltd
WFW75HEFW0 WHIRLPOOL WASHER Installed comtrol op test ok. Check for soap sud errors or off balance error if this comes back tech shit under top ; Job Cmpltd
MVWB835DW1 MAYTAG WASHER Installed control and interface op test ok.; Job Cmpltd
MVWB835DW1 MAYTAG WASHER Found 120v to control unit will not start up totally dead need main control and interface; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec), schdld next appmnt for 10/26 THU
WFW75HEFW0 WHIRLPOOL WASHER Unit is spiining and draining now but cust did save a load for me and and load did not spin out found service pointer for issue needs acu cust is not using to much detergent and loads are ok. Cust is going to remove dryer otherwise a 100.00 dollar charge will be needed to remove dryer.instucted cust to washer like materials; ordrng 1 W10920559 (cntrl-elec), schdld next appmnt for 10/25 WED
WFW75HEFW0 WHIRLPOOL WASHER Ran unit om normal cycle and spin cycle unit working as designed. Cust to let us no if she needs us ; Job Cmpltd
KFGG500EBS2 KITCHENAID RANGE The unit was on Celsius I put machine back on Fahrenheit show the customer how to change it herself just in case it happens again; Job Cmpltd,
Not coverd warranty expired in may