Appliance Repair in Rome, Ohio
for Rome, OH
DALE - Rome, OH
DAWN - Rome, OH
Ben was very thorough and polite. Ben knew exactly what he was doing. Thank you.
REBECCA - Rome, OH
Knew exactly what was wrong with machine
MARCIA - Rome, OH
Although we did not duplicate the problem Art was extremely thorough and knowledgeable. I really appreciated his input. He is fantastic and customer service oriented. Thank you Art!
JOHN - Rome, OH
WFW75HEFW0 WHIRLPOOL WASHER Installed comtrol op test ok. Check for soap sud errors or off balance error if this comes back tech shit under top ; Job Cmpltd
MVWB835DW1 MAYTAG WASHER Installed control and interface op test ok.; Job Cmpltd
MVWB835DW1 MAYTAG WASHER Found 120v to control unit will not start up totally dead need main control and interface; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec), schdld next appmnt for 10/26 THU
WFW75HEFW0 WHIRLPOOL WASHER Unit is spiining and draining now but cust did save a load for me and and load did not spin out found service pointer for issue needs acu cust is not using to much detergent and loads are ok. Cust is going to remove dryer otherwise a 100.00 dollar charge will be needed to remove dryer.instucted cust to washer like materials; ordrng 1 W10920559 (cntrl-elec), schdld next appmnt for 10/25 WED
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.