Appliance Repair in Rome, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Rome, OH
Armond - Rome, OH
Buy the extended warranty
Ben - Rome, OH
overpriced for removal of plastic supports on legs of freezer
Response from Fred's Appliance Service:
Hi Ben! Thank you for sharing your feedback. We often re-evaluate our pricing structure to make sure it is in line with industry standards. Since the runners were part of an installation issue is why we quoted labor. Again we appreciate your feedback. During our next evaluation, we will keep your review in mind. If you have any additional questions in regards to your repair feel free to call us directly or chat with us online. Thanks and have a good day! -The Fred's Team
Larry - Rome, OH
We have had Fred’s Appliance service our appliances ( microwave, Oven glass Door And refrigerator) since the 1990’s and have had good service and no complaints. The microwave was repaired at no cost due to recall, the oven glass door broke they replaced for $80 the GE fridge repair had more the one problem to fix but the cost was still cheaper than purchasing another fridge. The service technician was on time and calls to let you know he is in route. He was polite and professional GREAT... we will continue to support our local business like Fred’s Appliance.
Shandi - Rome, OH
Shandi - Rome, OH
Jim - Rome, OH
Shirley - Rome, OH
Jason was friendly, kind and worked hard. He was also very informative.
Jim - Rome, OH
Shandi - Rome, OH
Brittany - Rome, OH
JIM - Rome, OH
would use you again if needed.
SHANDI - Rome, OH
DALE - Rome, OH
DAWN - Rome, OH
Ben was very thorough and polite. Ben knew exactly what he was doing. Thank you.
REBECCA - Rome, OH
Knew exactly what was wrong with machine
MARCIA - Rome, OH
Although we did not duplicate the problem Art was extremely thorough and knowledgeable. I really appreciated his input. He is fantastic and customer service oriented. Thank you Art!
JOHN - Rome, OH
BARBARA - Rome, OH
DENNIS - Rome, OH
Excellent service!they handle my problem quickly the repair person showed up on time overall a great experience.
FREEZER FRIGIDAIRE FFFH20F2QWC Installed defrost timer and thermostat Turned defrost on to verify heater is functioning OP Test Ok Advised to give it 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
FREEZER FRIGIDAIRE FFFH20F2QWC "Cc unit not cold enough Found upper portion of freezer to be at 20 and lower freezer to be at -10 Found evap wall covered in ice Tried to turn defrost timer on but noting is clicking Needs defrost timer Also advised in thermostat ; ordrng 1 5304518034 (Timer) and 1 5304513033 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
WASHER ELECTROLUX EFLS527UIW1 Cc unit locked and flashing error after starting load with water shut off to unit Found unit locked and unplugged Let unit run and it unlocked after 5 min of running E11 means no water entering Ran test cycle OP Test Ok
DRYER GE DX4500EE1WW "Cc unit spinning Found motor to be locked up will not spinNeeds motor ; ordrng 1 WE17X10010 (motor asm) and 2 WE1M504 (slide drum (wht))s and 2 WE1M1067 (slide bearing)s, used 1 SHIPPING (shipping and handling) from stock"
DRYER MAYTAG MEDX655DW1 The unit was making a noise I found a rock wedged between the drum and the front slide.
WASHER WHIRLPOOL WFW75HEFW0 Removed dryer Installed UI ran auto test OP Test Ok Reinstalled dryer ; used 1 SHIPPING (shipping and handling) from stock
WASHER WHIRLPOOL WFW75HEFW0 "Cc UI not staying on Found UI responding but shuts off Was able to run auto test just fine but will not stay powered up when selecting normal loads selections ; ordrng 1 W10911021 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER WHIRLPOOL WDT730PAHW0 Installed new part unit tested good
REFRIGERATOR WHIRLPOOL WRF757SDEH01 Steamed the unit out installed new part unit tested good
WASHER MAYTAG n/a Cc unit not always locking Installed door latch ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
DISHWASHER WHIRLPOOL WDT730PAHW0 The part has not arrived yet but it appears that it does need a user interface board; schdld next appmnt for 8/12 WED !
DISHWASHER FRIGIDAIRE GLDB653AQ1 "The unit is leaking from the heating ele. The nut for the ele is striped will not get tight.; ordrng 2 154106202 (nut)s, used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF757SDEH01 The unit is not going through a defrost cycle. The unit needs a control and harness ; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)
FREEZER WHIRLPOOL WZF34X16DW04 "Cc: gasket not seated correctly, runners still attachedFound gasket was pulled out of groove. Reseated gasket. Advised customer the runners are an install issue and we would have to charge labor to remove. Customer does not want to pay us remove the runners"
WASHER MAYTAG MVWC565FW2 I was not able to find an issue there was no error codes stored into the machine unit tested good
REFRIGERATOR GE PSS26LSRASS "Installed control. Unit functioning, op test ok"
WASHER MAYTAG MVWB765FW3 Installed new part unit tested good
REFRIGERATOR GE PSS26LSRASS Installed water valve and evap fan. Evap fan still not functioning. Spoke with ge techline. Tested voltage. Found unit is not receiving proper signal voltage. Needs control.Customer does not want to go through with electing control; saved tckt
REFRIGERATOR GE PSS26LSRASS "Cc: evap fan noise, leaking from dispenserFound temps 44 in ff section and 03 in freezer. Found water leaking(steady drip) from water dispenser. Found evap fan stalls has low air flow and shaft play. Needs evap fan motor and water valve; ordrng 1 WR57X10032 (valve,water9654) and 1 WR60X10185 (motor evap dc9363), used 1 SHIPPING (shipping and handling) from stock"
DRYER FRIGIDAIRE GLGR341AS4 "Cc unit to be squeaking Found rear bearing to be rubbing and idler pulley damaged Needs bearing kit and idler pulley ; ordrng 1 5303281153 (bearing kit-rear) and 1 131863007 (belt dryer), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWB835DW4 Installed new part unit tested good
DRYER GE GTD42EASJ2WW Installed idler pulley and added high temp bearing grease to rear bearing OP Test Ok
WASHER GE GTW460ASJ6WW Installed drain pump ran test cycle OP Test Ok
WASHER GE GTW460ASJ6WW The drain pump on the unit is failing needs to be replaced ; ordrng 1 WH23X28418 (DRAIN PUMP)
DRYER GE GTD42EASJ2WW Idler pulley is squeaking needs a new pulley; ordrng 1 WE12X20395 (idler pulley)
DISHWASHER KITCHENAID KDTE104ESS3 Installed adjuster. Op test ok
REFRIGERATOR MAYTAG MRT118FFFZ05 Called whirlpool, temps in fridge are 25 and product at 33 Freezer temps at 2 and product about 4 Whirlpool stated to block 50% of warm air return Removed back panel and found cap tube had ice ball on it but still had normal frost pattern Spoke to BJ he suggested to clear cap tube and follow whirlpool recommendations.
DISHWASHER KITCHENAID KDTE104ESS3 Cc: upper rack adjusterFound adjuster broken. Needs adjusters; ordrng 2 WPW10546503 (adjuster)s
REFRIGERATOR MAYTAG MRT118FFFZ05 Installed thermistor Advised it may take 48 hours to adjust temps OP Test Ok
REFRIGERATOR MAYTAG MRT118FFFZ05 Cc food is freezing Found fridge to be at 28 degrees ohmed out fridge thermistor in ice water about 35 degrees thermistor was reading about 7.5 ohm spoke to BJ he recommended to replace thermistor ; ordrng 1 W11438736 (THERMISTOR )
MICROWAVE MAYTAG MMV4206FZ2 Replaced mag tube Op test good.
MICROWAVE MAYTAG MMV4206FZ2 Found unit needs mag tube. Part covered under 5 year parts entitlement. ; ordrng 1 W10818686 (magnetron)
REFRIGERATOR MAYTAG MRT118FFFZ05 Installed control box adjusted temps setting OP TEST OK
WASHER MAYTAG MVWB835DW4 "Cc unit not starting Ran diagnostics, found code f6e3 for Acu Cannot hear Ui. Replaced console using customer supplied pre Is part. Ran auto test and calibration. Op test good.Checked power into unit, good at 125v, polarity is correct on outlet."