Appliance Repair in Rootstown, Ohio
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for Rootstown, OH
Nicholas - Rootstown, OH
Response from Fred's Appliance Service:
Hi Nick, It was great talking with you earlier! We totally understand your frustration and concern about not wanting to plug the dryer in at your home after the fire. Unfortunately, we aren't able to diagnose the unit without plugging it in. I am glad we were able to brainstorm a workaround and we will work with you to get this taken care of! Thanks! The Fred's Team
On time and fixed right.
Tim - Rootstown, OH
Brian arrived on time and fixed the issue I was having.
Service was very good.
Paula - Rootstown, OH
Very positive and informative experience. Happy with the service.
Matt - Rootstown, OH
PATTI - Rootstown, OH
AriJ - Rootstown, OH
Prompt, courteous customer service gals....Robert right on time to my home. In and out/easy fix on freezer. Explained what issue was and answered all other questions. Highly recommend and will call again with any further issues.
CAROL - Rootstown, OH
DON - Rootstown, OH
KURT - Rootstown, OH
Very good very professional great service
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Cc of no cool Found evap frosted over Found evap thermistor not in range Replaced using truck stock Cleared ice on evap OP TEST OK Advised it make take 48 hours to re-cool ; used 1 W10902214 (THERMISTOR) from stock
DRYER MAYTAG MEDX6STBW1 Cc of no heat Found thermal cutoff open again due to my wiring connector Replaced using truck stock and made sure wire connector seated all the way on crimp OP TEST OK ; used 1 279816 (CUTOFF) from stock
DRYER MAYTAG MEDX6STBW1 Cc of no heat Found thermal cutoff open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279816 (CUTOFF) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Installed thermostat kits OP TEST OK Advised it may take up to 48 hours to see a difference in temp change
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Cc unit is over cooling Freezer average temp was around -19 and fridge was around 28 Found thermistors not in range. Needs fridge and freezer thermistors replaced ; ordrng 1 12002355 (thermistor kit) and 1 W11131391 (harns-wire)
WASHER MAYTAG MVWB765FW0 Cc u it just shuts off during start upFound unit to shut off once during start of a cycle Ran diagnostics found error for long fill no fill Customers water pressure is low Ran auto test and calibration Ran test cycle with clothes unit filled and started to wash washed OP TEST OK
DRYER MAYTAG MEDX655DW1 Cc of burnt smell in dryer Unit was disconnected from power source and sitting in garage Could not run a test cycle due to no power Visually inspected components nothing seems to be proper Found hair near burner coils advised that it could of been hair that got burned off . Could not run test cycle no power or power cord
REFRIGERATOR KITCHENAID KRFF305ESS00 Cc of freezer frosting over Could not see where unit was frosting over All gaskets are sealing flushFound a little moisture on mullion heater Customer had freezer temp setting at 2 dropped it down to recommend temp also they had humidity control off turned it on and advised customer on the usage of it At this time unit it operating as design
REFRIGERATOR MAYTAG MSD2756GEW Cc unit not cooling Found evap frosted over Was able to force defrost but unit will need a defrost module Part is no longer available But customer will research and see if they can get oneto install if they find one
REFRIGERATOR MAYTAG MSD2756GEW Installed compressor relay Frost pattern returned to evap OP TEST OK Advised it may take up to 48 hours to cool all the way At time of leaving freezer temp dropped down to 57 ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
REFRIGERATOR MAYTAG MSD2756GEW "Cc of unit not cooling correctly removed back panel cover and some debris and saw the overload relay glowing red Ohmed out compressor compressor seems to be fine Unit ran with tester on it . Needs relay replaced ; ordrng 1 12002784 (compressor6988), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
COOKTOP ELE WHIRLPOOL WFE505W0HZ0 Installed control lights turned off OP TEST OK
REFRIGERATOR WHIRLPOOL WRF532SMBB01 Cc of no cool Found leak at cap tube on drier No refrigerant to recover Replaced die drier Ran 28 inch vac for 30 min Recharged with 5.0 oz of r134a Frost pattern returned OP TEST OK Advised on 48 hours
COOKTOP ELE WHIRLPOOL WFE505W0HZ0 Installed element indicator light still stayed on Called BJ and walked me through removing all L1 lines Removed all L1 and indicator light remained on Needs control board ; ordrng 1 W11314391 (cntrl-elec)
WASHER WHIRLPOOL WTW4816FW2 Installed harness cap and shield Ran auto test and calibration OP TEST OK
COOKTOP ELE WHIRLPOOL WFE505W0HZ0 Cc of cooktop hot light on Found warm zone thermostat open Needs warm zone pad replaced ; ordrng 1 W11041453 (elmnt-surf)
REFRIGERATOR WHIRLPOOL WRF532SMBB01 Recovered refrigerant Installed evap and dryer Ran 28 inch vac for 20 min Recharged with 5.0oz of r134a 8psi on low side and complete frost pattern on evap Advised to let cool for 48 hours
WASHER WHIRLPOOL MVWC565FW1 Cc of unit not cycling correctly Ran diagnostics found no error codes Ran auto test unit completed with no issues Ran calibration OP TEST OK
REFRIGERATOR WHIRLPOOL WRF532SMBB01 Cc: freezer temps not low enoughFound ball of ice on cap tubeFound unit only pulling .57 ampsNeeds evaporator and drier; ordrng 1 WPW10143759 (dryer) and 1 WPW10317013 (evaporator)
WASHER WHIRLPOOL WTW4816FW2 "Cc: unit not operating Found capacitor screw came loose and ripped the lower wire harnessNeeds lower wire harness, capacitor and pulley shield; ordrng 1 W10903237 (WIRE HARNESS) and 1 W11158830 (capacitor) and 1 WPW10427633 (pulley shield)"
REFRIGERATOR KITCHENAID WRV986FDEM00 Installed door and control Advised to give it 72 hours for ice to produce OP TEST OK
WASHER MAYTAG MVWB855DC3 Installed valve Ran auto test and calibration OP TEST OK
WASHER MAYTAG MVWB855DC3 Cc unit not filling correctly Found little to no water entering on cold side but valve is getting power Needs water valve ; ordrng 1 W11165546 (WATER VALVE )
DRYER MAYTAG MEDC215EW1 Cc unit start button was not functioning properly Advised customer on the usage of the on and off feature Unit is functioning as design OP TEST OK
WASHER WHIRLPOOL WTW4816FW2 ran entitlement purchased 9-4-18 Lowe’sCc unit just clicking Found lid lock not working properly Replaced using truck stock Ran auto test unit would not spin Found orange wire hanging off of capacitor Rewired wire back in Raised unit up using feet Ran auto test and calibration OP TEST OK ; used 1 W10838613 (LATCH) from stock
REFRIGERATOR KITCHENAID WRV986FDEM00 Cc unit will not dispense water or ice and deli drawer buttons not working interior lights not working Found deli control corroded and wires damaged from it Needs drawer and deli control Office to schedule when parts have a eta ; ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)
WASHER MAYTAG MVWC565FW1 Cc of unit not working properly Found water valve staying open during wash cycles Replaced water valve Ran auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
WASHER MAYTAG MVWB855DC3 Customer ended up with once console the other one may be still in shipping Installed control and ui Ran auto test and calibration OP TEST OK
WASHER MAYTAG MVWB855DC3 Customer showed pop took pic Only part of the order was delivered Had response from ui Installed control . Ran auto test . Unit finished auto test but would not turn back on except for service mode.. Needs console reordered ; ordrng 1 W11112662 (console)
DISHWASHER WHIRLPOOL WDP370PAHW0 "Installed new drain kit, op test good"
DISHWASHER WHIRLPOOL WDP370PAHW0 "Cust does not have part, talked w/sm need to reorder; ordrng 1 W10842407 (DRAIN KIT)"
DISHWASHER WHIRLPOOL WDP370PAHW0 "Cc not draining, ran diognostics, no codes, watched cycle, found unit not draining correctly, checked pump, clear, cleared lines, ran unit again, op test ok"
WASHER WHIRLPOOL WFW92HEFC0 "Cc unit still not draining Customer said unit started working fine second time trying to runRan auto test, op test ok"
WASHER WHIRLPOOL WFW92HEFC0 "F9e1 long drain, cleared pump, op test ok"