Appliance Repair in Sheffield Lake, Ohio
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for Sheffield Lake, OH
Alexander - Sheffield Lake, OH
Gabriel was great!
Teresa - Sheffield Lake, OH
Gabriel was polite, efficient and conscientious of my home and my dog!
Excellent rep that came to our home!
Theresa - Sheffield Lake, OH
He was so professional and kind!
With the exception of having to wait the weekend into Tuesday it was a very satisfactory service!
Vicki - Sheffield Lake, OH
Mark - Sheffield Lake, OH
Very knowledgeable and courteous.
Very happy with service. On time and professional.
Rita - Sheffield Lake, OH
On time, professional. No hassles. Explained repairs needed and accomplished them. Highly recommend them.
Great and fast service
Kaila - Sheffield Lake, OH
I was more than impressed with how quickly Fred’s got the job done. Would recommend.
Dori - Sheffield Lake, OH
I feel that the cost for the call was understandable. On the other hand, there should not have been a labor cost because the part had a warranty! It cost us over $200 for the lights in a brand new refrigerator! Ridiculous!
Response from Fred's Appliance Service:
Hi Dori, Thank you for you review! We always keep our diagnostic, parts, and labor charges separate. This way, our customers always know exactly what they are paying for and can make decisions regarding their repair accordingly. After reviewing your account, I see that Whirlpool chose to offer you a courtesy concession to cover the parts for you. This means that you were only responsible for the diagnostic and labor charges and were charged the amount that the technician quoted prior to the repair. We apologize if you feel that this is unfair in any way. We would recommend reaching out to Whirlpool if you feel that they should have also covered the labor charges. Have a great week and stay warm! The Fred's Team
They were very fast and pleasant. They were through on no time. I was very pleased with the service
Gloria - Sheffield Lake, OH
Rita - Sheffield Lake, OH
The serviceman was on time, polite, professional, clean, and informative. He fixed the issue and explained it very well. Very nice experience.
I am happy with the service I received
Donna - Sheffield Lake, OH
Really fantastic service
David - Sheffield Lake, OH
Your techs were fantastic. Very professional and friendly. No fooling around, they jumped right in & diagnosed the problems and fixed them promptly. You should be proud of your people!
Karen - Sheffield Lake, OH
Great service. Labor charge was way too expensive.
Richard - Sheffield Lake, OH
Honest & Friendly
DavidP - Sheffield Lake, OH
Gabriel was immediately looking out for me and my wallet. He was honest about the cost of the repair and suggested it would be best to purchase a new washer instead. He was professional, courteous and a good guy to talk to.
dennis - Sheffield Lake, OH
Garbiel was very nice. Took care of the job effienctly and cleanly.
Polite, efficient service was wonderful
Barbara - Sheffield Lake, OH
He was on time and he did a wonderful job and his demeanor was friendly and informative
Sean - Sheffield Lake, OH
TODD - Sheffield Lake, OH
DANIEL - Sheffield Lake, OH
Technicians Brian and Gabriel were very polite and professional. I would recommend them to others!
appreciate your good service
PETER - Sheffield Lake, OH
JANOS - Sheffield Lake, OH
He was very understanding and he took his time to explain the problem would highly recommend you guys
They did a nice job! They waited to make sure it worked!
dori - Sheffield Lake, OH
Awesome, we found the real problem
daniel - Sheffield Lake, OH
tom - Sheffield Lake, OH
DRYER WHIRLPOOL MEDC300XW0 "CC that the unit trips breaker when starting. Checked wires, terminal block is good, fuses, heater and motor before plugging unit in. Checked voltage to terminal block good. When started unit the wires to the door switch burnt; ordrng 1 W10346386 (harns-wire 10578) and 1 WP3406107 (switch-dor 2183), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER AMANA NTW4516FW3 Ran diagnostics no error codes ran calibration and auto test pass no signs of leak ran normal cycle no leaks check underneath unit no water spots asking customer for 4 large towels found transmission making loud crank noise took cover off underneath saw little bit of oil ordering gearcase ; ordrng 1 W11255272 (gearcase)
DISHWASHER MAYTAG MDBS661AWQ Latch and handle crack giving estimate .they will think about it do not order parts
DISHWASHER WHIRLPOOL WDF330PAHW2 When filling the unit lights would be flashing. Checked power at control 102 volts. Disconnected the power at the terminal block used the jumper box to another outlet dishwasher ran as designed. Advised cust will need an electrician. Optest ok.
MICROWAVE WHIRLPOOL MMV4205DS1 "Fuse has continuity customer customer was trying to fix unit and broke off interlock found 123v going to control,control not responding giving estimate will not fix"
DISHWASHER WHIRLPOOL WDF330PAHW2 "Replace control opt test ok ,ran diagnostics and it happen the same thing request senior tech shows no error codes it start filling but then lights start blinking and shut off completely now the freezer and the dishwasher are in the same circuit ; schdld next appmnt for 8/2 FRI !"
DISHWASHER WHIRLPOOL WDF330PAHW2 "Found both white wire loose not connected properly corrected issue ran auto test pass no error codes,opt test ok took pictures of loose wire show customer,opt test ok"
DRYER MAYTAG MGDC465HW0 Replace part opt test ok
WASHER WHIRLPOOL WTW7040DW0 Washer drain not to code. No air break. Water may also back feed into appliance. Need to call licensed plumber to install proper standpipe. Outlet needs a cover installed. Foe3 overload and f0e5 off balance load and f5e4 lid won’t open delete codes ran calibration and auto test ok. All seems ok
OTR MICROWAVE KITCHENAID KMHS120ESS1 "Cc that sometimes would work, sometimes wouldn’t, intermittent. Interlock switches are bad. Will needs harness. Customer does not want done. Only pay for SVC.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc of food freezing in FF section. Noticed that customer has Fz temp set to -5. Checked temp in FZ -4 to -6. And FF is 32-34. Checked thermistors, all working, checked damper, working. Told customer all the cold air is coming from Fz. Turn back to recommended. Op test ok. Customer paid SVC"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found no issue with evaporator what I found was that when I put ice maker together didn’t put fill tube in on icemaker tray so when ice maker ask for water all the water will go in the ice bin and freeze to a block of ice it was my fault there was no damage and I apologize to customer and there are ok all they care that is fix and working properly I took care issue and jump valve no leaks opt test ok fill tube is back in place
DRYER GE DBSR463GG7WW "Replaced the igniter. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW7040DW0 "Replace transmission,shifter,rotor,stator ,opt test ok"
DRYER GE DBSR463GG7WW "Igniter was open all fuse were good ordering igniter ; ordrng 1 WE4X739 (igniter asm 123.06), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replace all parts order,opt test ok ,took core with me for return"
WASHER WHIRLPOOL WTW7040DW0 Found error f7e9 lock rotor and f2e1 stuck key look underneath and it was bad took pictures all parts are damaged ordering and rescheduling ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)
DRYER MAYTAG MEDB835DW4 "Took core with me for return,replace contro and UI opt test ok"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Customer here the fan making loud noise again he unplug unit when to store them when he came back plug unit back up and started working first time I arrive it wasn’t going to a defrost mode when I reboot the computer it when into defrost ordering user interface and thermister that comes with fan; ordrng 1 W11036562 (cntrl-elec) and 1 W11109595 (motor-evap)
DRYER MAYTAG MEDB835DW4 "Found both thermister on the blower housing open replace both from truck stock also check voltage on outlet 240 going in to machine wants replace thermistor it was still not turning on try to go on diagnostics and it would let me no lights came on ordering control I believe is not sending voltage ; ordrng 1 W11133021 (CONTROL ), used 1 WP3392519 (THERMAL FUSE), and 1 WP8577274 (THERMISTER ) from stock"
REFRIGERATOR WHIRLPOOL GB2FHDXWQ08 "Replace evaporator fan motor,opt test ok"
DISHWASHER KITCHENAID KDFE104DSS5 Customer found bean underneath float switch and now started working
WASHER AMANA NTW4516FW3 Found error f8e1 no fill long fill notice valve was not open all the way when fill cycle it was filling with drips turn valve on ran calibration and auto test pass also wash few minutes on a regular cycle opt test ok
REFRIGERATOR WHIRLPOOL GB2FHDXWQ08 "Compressor running and evap has good frost found evap motor fan not running,ordering ; ordrng 1 WPW10128551 (evaporator fan motor 72.13), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found freezer evaporator frozen with ice try to force short defrost didn’t hear element zeazling so re boot computer steam evaporator try to force it again and element came back on also notice thermister was place manufacture in the wrong spot took picture I believe cause it was in the wrong spot when it goes on defrost it will not stay longer cause thermister is not located in the right spot correct spot ran test 4 ,opt test ok"
DISHWASHER WHIRLPOOL WDT720PADM2 Replace parts opt test ok
DISHWASHER WHIRLPOOL WDT720PADM2 Found heater open and error code f7e1 heating and no heating follow steps on error code f7e1 ask me to replace control ordering parts needed ; ordrng 1 W10518394 (heater) and 1 W10854231 (cntrl-elec)
WASHER MAYTAG MVWB835DW1 "Found error F0e3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify:and F0E5 off balance load Fault is displayed when an off balance condition is detected ran test 1,2,5,6,7,and last one was drain pump pass explain customer that hes overloading the washer and that 8 bath towels is and maximum exceed of a full load also when having off balance load he needs to pause machine and re arranged clothes then press start,no other issue found,ran calibration and auto test,opt test ok"
RANGE WHIRLPOOL WOS51EC0AS00 "Fuses blowing,jumpstarts it and it turn UI on replacing from truck stock opt test ok ; used 1 WPW10545255 (FUSE-THRML) from stock"
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Replaced valve. Found icemaker not calling for water, checked old valves and new valves. Old valves were bad and new valve checked good on resistance. Replaced icemaker from t/s. Tested, cycled and called for water. Op test ok.; used 1 W10882923 (ICE MAKER ASSY 100.57) from stock"
DRYER HOTPOINT HTDX100EM8WW "Replace parts,opt test ok"
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Front dispenser working. Went through service test, ice maker cycled and when it called for water 120 v but water did not dispense into icemaker. ; ordrng 1 WPW10498990 (valve-inlt 79.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL RTW4516FW1 "Lid lock fault, long drain fault. Lid lock not locking and drain pump is humming not draining.******* do not order parts; ordrng 1 W10919003 (pump-water 135.22) and 1 W11307244 (LID LOCK 86.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER AMANA NFW7300WW00 "So found control sending 120 v to drain pump but in second it goes down to zero voltage and drain pump does not turn on check harness but it was good check pump for continuity is good ,found error pump system error faulty customer going to need a control but he will think about it do not order parts opt test ok ; ordrng 1 WPW10525371 (cntrl-elec 237.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"