Appliance Repair in Sheffield Lake, Ohio
for Sheffield Lake, OH
They did a nice job! They waited to make sure it worked!
dori - Sheffield Lake, OH
Awesome, we found the real problem
daniel - Sheffield Lake, OH
tom - Sheffield Lake, OH
Great customer service
BARBARA - Sheffield Lake, OH
Tech came and replace door handle which was incorrectly put on by the manufacturer. According to factory rep the problem was cosmetic so I would have to put it on. Twenty minutes after I hung up the phone, Fred's Appl called to set up an appt for free! What great service.
Great Service - Works good as new!
VALERIE - Sheffield Lake, OH
UMV1160CB3 WHIRLPOOL MICROWAVE Customer complaint that unit is not heating, confirmed, cap and diode test good, unit needs new magnetron ; ordrng 1 WPW10693025 (magnetron), schdld next appmnt for 4/23 MON
FFHB2740PE5A FRIGIDIARE REFRIGERATOR Replaced water tube, user interface, funnel gasket, gasket kit, and the compound. All tested ok.; Job Cmpltd
FFHS2611LWKA FRIGIDIARE REFRIGERATOR Replaced ice-maker in refrigerator and tested operation. Operating properly.; Job Cmpltd
AMV2307PFS0 AMANA MICROWAVE Customer complaint that unit is dead, found display blank, found main fuse open, jumped out, found open/close door error code, installed new cams and switches, unit heated, installed new fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.