Appliance Repair in Solon, Ohio
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for Solon, OH
Excellent Customer Service
Larry - Solon, OH
From the appointment to the repair, I couldn’t ask for more. This is a wonderful company!
Marie - Solon, OH
Dan was excellent!
Kathleen - Solon, OH
He even waited for me to get home!
David - Solon, OH
Beth - Solon, OH
Replaced ice maker with ease.
Dan tried very hard to duplicate the issue!
Kathleen - Solon, OH
Joni - Solon, OH
On time, great job
Mario - Solon, OH
On time. Fixed problem quickly
Beth - Solon, OH
On time, friendly service. Identified the problem immediately and corrected problem. Great service and will use Fred’s Appliance whenever the need arises.
BRIAN WAS GREAT THE REST OF THE SERVICE WAS AWFUL
Mark - Solon, OH
brian was great . The changing of appt was terrible . I cant stay home all day waiting for the service man to show up , A window of 3 hours would work. Changing of the APPT 3 TIME S ALSO THEY DID NOT PUT THE BOTTOM OF FRIG BACK ON
Response from Fred's Appliance Service:
Hi Mark, We appreciate you taking the time to submit your review. We are so happy to hear that Brian was great! I wasn't able to see that your appointments were altered and we do provide three hours time frames. I apologize for any confusion! Additionally, if you still need the bottom piece put back on we will be happy to send a technician back out to do so. Just give us a call at 1-888-45-FREDS! Thanks! The Fred's Team
DISHWASHER KITCHENAID KUDC10FXSS5 Cc of no power Found cord broken at terminal Advised to replace cord
RANGE WHIRLPOOL WOS72EC0HS01 Installed console Ran test bake OP TEST OK
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed customer supplied door OP TEST OK
REFRIGERATOR KITCHENAID KRSF505ESS "Cc refrigerator is not cooling 8 degrees in freezer section.39 degrees in fresh food section.ran diagnostic all thermistors passed.all fans run.compressor is on.evaporator has good frost pattern.siliconed cabinet to liner.leveled refrigerator.op test good.; ordrng 1 LW10757191 (dor-fip), used 1 482338 ( SILICONE SEALANT) from stock"
DISHWASHER KITCHENAID KDTM354DSS5 Installed pump Ran test cycle OP TEST OK
DISHWASHER MAYTAG MDB4949SDM3 Cc unit not washing Ran test cycle with cups Found unit to have good pressure Advised customer on water temps and item placement OP TEST OK
REFRIGERATOR MAYTAG MFI2569YEM0 "Cc unit not running Found LV board getting partial power from HV power board Needs HV power board Customer wants to install ; ordrng 1 WPW10312695 (electronic control151), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER WHIRLPOOL WDF770SAFZ0 "Installed sump asm, op test good, unable to get water mit mat installed due to unit on sublfloor"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed water tube and valve.tried to cycle ice maker it is not receiving correct power from control Only getting 3 volts.unit need control.; ordrng 1 W11043763 (cntrl-elec)
REFRIGERATOR WHIRLPOOL BB20V1E Recovered refrigerant Installed compressor and dryer Ran a 28 inch vac for 20 minsRecharged unit with 4.5 oz or r134a Frost pattern showed on evap 50 degrees in freezer and 55 in fridge temps are dropping at the time of leavingAdvise to let cool 48 hours before adding food ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DISHWASHER KITCHENAID KDTM354DSS5 Cc of unit not washing Found sump to be getting power but not kicking on Needs sump assembly ; ordrng 1 W10805015 (pump&motor)
REFRIGERATOR KITCHENAID KRFF507ESS00 Cc: frost build up in ff section behind deli drawerFound ff evap frosted up. Found service pointer (W11092686) for this model and serial. Gaskets are sealing. Found evap thermistor is located in the wrong location. Installed thermistor in correct location. Steamed evap. Op test ok
DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit leaking Found unit leaking at water inlet valve Estimate only customer does not want us to repair
DISHWASHER WHIRLPOOL WDF770SAFZ0 "Cc unit not workingRan diagnostics, found codes, f7e1 for no heat, and f6e4 for float switch open. Ran wash test, wash motor not running, checked power out from control , good at 121v. Unit needs wash motor. Customer not repairing at this time, she is contacting WP."