Appliance Repair in Solon, Ohio
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for Solon, OH
Andre - Solon, OH
Courteous and competent service people as well as Maddy in the office, who is an excellent representative of your company! She is friendly, efficient and a pleasure to work with. She’s an asset to your company and is really wonderful at her job! Thanks so much for your great customer service and fantastic service people!!!
Fast, Fine Work
Robert - Solon, OH
The guys showed up in less than an hour. Needing hot water fir the lyrme to unstop the disposal, they also discovered an unrelated issue. Thr e/pilot on our water heater for some reason had done an emergency shutoff. Fixed that and got the kitchen drains freed up. Reasonable price. Fantastic service.
Jackie - Solon, OH
Barbara - Solon, OH
Howard - Solon, OH
On time, great service, problem fixed.
Fred's Saved Christmas...Literally!
Wendy - Solon, OH
A broken down washing machine just a few days before family arrived for the holiday, and Fred's was able to order the parts, and have a service technician here to rebuild the machine. Thanks so much!
Joe - Solon, OH
The crew was good. Professional and clean. Only issue was the lead time to come back our for the repair.
Response from Fred's Appliance Service:
Hi Joe, Thanks for sharing your feedback with us! We are happy to hear that you received good service. We are currently in the midst of the busy holiday season but we are doing our best to reduce the lead time. We are actively hiring new technicians to accomplish this! Have a great weekend! The Fred's Team
Efficient and effective!!
Bruce - Solon, OH
Jeff - Solon, OH
Jeremy - Solon, OH
Fixed the issue and offered suggestions to fix it from happening again.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 The units ice bin Is not allowing cubed ice to pass through it is still crushing the ice the actuator in the rear is moving. Needs a new ice bin customer can install; ordrng 1 W11185686 (ICE BIN)
WASHER ROPER RAS7133PQ0 "Cc water leaking from unitRan fill cycle, and spin and drain. Water leaking from drain pump housingUnit needs drain pumpNo lbcs left to give to customer; ordrng 1 WP3363394 (drain pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Installed new user interface and ice maker ,op test good"
REFRIGERATOR KITCHENAID KSF26C4XYY03 The units ice maker failed needs replaced ; ordrng 1 WPW10251076 (ICEMAKER )
RANGE MAYTAG MGR8674AB0 Reinstalled door handleHoles in handle are kinda stripped Applied high temp adhesive Customer may need new handle if it happy againOP TEST OK
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not starting, Ran diagnostics found f9e2 over suds) error code , started normal wash cycle, lid locked, unit filled and began washing, cancelled and repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
DISHWASHER KITCHENAID KUDS35FXWH9 "Customer complaint that unit is not starting, found control lock on, turned control lock off, started normal wash cycle, unit filled and began washing, unit is operating as designed"
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Customer complaint of frost build up in freezer and display segments are out and ice maker is not working , segments of user interface are out, found freezer section door gasket not sealed at bottom, found freezer drawer not mounted properly, causing freezer section door to not close properly, reset drawer, freezer section door closed , gear in ice maker is stripped , unit needs new ice maker and user interface ; ordrng 1 242058232 (user interface) and 1 5303918344 (ice maker assy)"
DISHWASHER KITCHENAID KDTE104ESS4 Cc of dispenser leaking jet dry Found small crack on corner of jetdry dispenser Installed using stock OP TEST OK ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock
WASHER MAYTAG MVWB300WQ1 "Customer complaint that unit is leaking water and of loud banging noise, started normal wash cycle, no leaks found, ran diagnostics no error codes found, unit completed test cycle, no loud noises or leaking observed, unit is operating as designed"
DISHWASHER KITCHENAID KDTE234GPS0 "Customer complaint dishwasher won’t drain, found water in tub, found pop through entitlement, started drain pump, drain pump is working, found clog at drain hose inlet on garbage disposal, removed drain hose cleared clog from garbage disposal, drain hose did not have drain loop, installed drain loop, op test good"
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Customer complaint that ice maker fell off, confirmed, reinstalled ice maker, op test good"
WASHER WHIRLPOOL WTW4950XW3 "Customer complaint of grinding noise and not spinning clothes out, Found hub broken, grinding noise is coming from gearcase, unit needs new hub and gearcase, customer does not want repair ; ordrng 1 W10528947 (drive hub kit 26.16) and 1 W11035747 (gearcase 254.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE254ESS1 "Installed new control, op test good"