Appliance Repair in Solon, Ohio
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for Solon, OH
Efficient and effective!!
Bruce - Solon, OH
Jeff - Solon, OH
Jeremy - Solon, OH
Fixed the issue and offered suggestions to fix it from happening again.
Sharon - Solon, OH
Working with your company was a very positive experience. Chad was very friendly and knows what he is doing. I also appreciated the fact that when I called, a real person answered the phone!
Great repair - poor cost/benefit
Robert - Solon, OH
All work completed satisfactorily. Economics of such a repair are questionable. 2yrar old dryer cost $528 plus tax. Timer motor repair was $315.
Great service, very nice man!
Diane - Solon, OH
The service was great but the labor rate was too high. It took Dan less than 10 minutes to change the fuse in my dryer and I was charged $110.00 for labor. That's ridiculous!
Response from Fred's Appliance Service:
Hello Diane! Thanks so much for dropping a line to our team. It's much appreciated. I have reviewed your job record. We do charge by the job, not by the hour. There's pros and cons to both charging models. We have chosen a flat rate to prevent penalizing our customers when we have more senior technicians at your home that are slower, or newbies that are still learning the ropes. If we charged by the hour, these situations would penalize our customers. In result, we charge a flat rate so there are no surprises for our customers. Our customers know exactly how much the repair will cost them right up front. We do appreciate your comments! If you have any other questions or concerns feel free to reach out to firstname.lastname@example.org or 888-453-7337. Thank you -The Fred's Team
Howard - Solon, OH
Easy to schedule, arrived on time, performed the requested service, The best appliance service
Sumita - Solon, OH
Beth - Solon, OH
The technician was great professional and polite fix the problem
EDWARD - Solon, OH
DRYER MAYTAG MEDC465HW0 Cc of unit not drying properly found unit not giving proper heat during sensor dry Found sensor bar not positioned in dryer properly Repositioned bar Ran test cycle OP TEST OK
WASHER KENMORE 110.8287482 Installed switch OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DISHWASHER KITCHENAID KDTE254ESS0 "Cc not filling or washing Found UI not always responding, replacing per service pointer W10821953 for intermittent operationFound error codes 4-4, 6-2. Wash pump failure, and fill valve failure.tested voltage to pump motor, insufficient voltageFill valve working, but not filling to correct levelNeeds control board , ui and pump ; ordrng 1 W10731490 (cntrl-elec) and 1 W10902370 (panel-cntlUI) and 1 WPW10455261 (pump&motor)"
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees , freezer section temperature at 8 degrees, found fresh food section evaporator frozen solid, found thermistor installed in wrong position, cleared ice and corrected thermistor, op test good"
REFRIGERATOR KITCHENAID KSC24C8EYY02 "installed compressor and fresh food section evaporator, found leak in cap tube at fresh food section evaporator inside cabinet during vacuum test, break is inside cabinet and unrepairable, called whirlpool techline spoke to Andy, unit file number used 1 TJAF1200, 1 W10890087, 1 W10890099, and 1 W10890100 from stock"sent to review,
RANGE GE PT925SNSS Replaced temp sensor Ran test broil and bake OP TEST OK
WASHER KENMORE 110.8287482 "Cc agitates, does not spinFound tub full of water, unit will not go into spinLid switch broken, bypass and drained tubNeeds lid switchCustomer not repairing at this time"
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 "Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good part is covered per special project S38253; used 1 W10619951 (TUBE-DRAIN) from stock"
DISHWASHER KITCHENAID KUDS40CVSS4 "Installed new dispenser, op test good"
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 67 degrees, evaporator fan is running, condenser fan and compressor are running, no frost pattern on evaporator , tapped the system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new fresh food section evaporator and compressor ran entitlement, parts and labor covered under extended warranty ; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new evaporator fan and thermistors, cleared ice, op test good"
REFRIGERATOR WHIRLPOOL KSCS25INSS00 "Customer complaint that light is not working in fresh food section , found bulb not installed correctly into socket, reinstalled, op test good"
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees , freezer section temperature at 66 degrees , evaporator fans are running, no frost patterns on evaporators, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, frost pattern formed, installed new start device, op test good , DO NOT RESUPPLY THIS PART, THIS WAS TRUCK STOCK SURPLUS ; used 1 8201786 (STARTER) from stock"
REFRIGERATOR GE PYE23PSDESS Installed listed partOP TEST OK