Appliance Repair in Solon, Ohio

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Local Reviews
for Solon, OH

Rated 4.5 out of 5 stars based on 48 customer reviews

Map of Solon, OH

Persistent!




I had a couple of issues with my washing machine and none were straightforward. I really appreciated that service that Robert provided with his persistence to get my machine to work.


Map of Solon, OH

ice maker repair




Great Service, Good Price, Arrived Within Time Frame


Map of Solon, OH

Laurie Sadler




Corrine was terrific. I would highly rate her professionalism, expertise and customer service. Have to say all of my experiences with Fred’s has been excellent! Keep up the great work you do!


Response from Fred's Appliance Service:

Hi Laurie, Thank you for sharing! We're so happy to hear that Corina was professional and helpful in repairing your unit! Have a great week! The Fred's Team


Map of Solon, OH

Erica




I honestly think Fred’s appliance was extremely professional! The woman who came out was VERY SWEET AND KNEW WHAT SHE WAS DOING!!!!! I highly recommend this company!!!!!


Response from Fred's Appliance Service:

Lawrence, Thank you for taking the time to share your experience with us. We are happy to hear that Corina provided such great service! Have a great week! The Fred's Team


Map of Solon, OH

Great great service





Map of Solon, OH

Very disappointed




The technician was not knowledgeable. She seemed stunned and took pictures, & had to check with her boss. She did not take the dryer apart she assumed the issue was “crayon” since we have a toddler. I told her it’s highly unlikely it’s crayon and dryer had been leaving black marks for a while. Then last week it ruined a whole load. Her notes were sent to Whirlpool/Maytag and since she coded this as a “cometic issue” they are not covering it and refusing to even send out a master technician. I’m very dissapointed with Maytag & Fred’s. We are left now with a faulty dryer and due to a technicians incompetence and unwillingness to further investigate this will be our financial responsibility. I would like to mention we waited an entire week for Freds to come out without a working dryer and we didn’t receive a thorough investigation into the issue. Only an assumption.


Response from Fred's Appliance Service:

Hi David, Thank you for taking the time to submit your review. Our technicians are all experienced and are kept up-to-date on their training. While our technician is certain that the cause of the issue is from something external to the unit, she is unsure of what exactly that external factor is. Seeing melted crayon in a unit is actually rather common, but typically it is brightly colored; so you can see how this could be puzzling. Our technician may not be sure what the specific cause is, but suggested it may be from crayons. However, we are certain this is not from a faulty or broken machine. We apologize that you had to wait 1 week for service. We are in the midst of our busy season but do our best to send technicians out as quickly as possible! Thank you, The Fred's Team


Map of Solon, OH

Chris





Map of Solon, OH

Excellent service




Corina was very helpful and fixed the problem quickly. It was a real pleasure to have her here for the repair. I like the way I can follow her location online and know about when she will be due at my home.


Response from Fred's Appliance Service:

Hi Sheila, Thank you so much for taking the time to submit your feedback. We do our best to keep our customers as informed about the entire repair process as possible. We are glad to hear it worked for you! Have a great week! The Fred's Team


Map of Solon, OH

Fred’s Appliance techs are first-rate professionals




Third or fourth time we’ve needed service; fridge or other kitchen appliances. Aleays on time, reasonably priced and explain options.


Response from Fred's Appliance Service:

Robert, That is great news! Thanks for submitting your review! Have a great weekend! The Fred's Team


Map of Solon, OH

Great service




Though I didn't have my dryer repaired, Corina was very informative and honest about the problem & cost. I appreciate that and will recommend Fred's to anyone who needs appliance repairs. Thank you!!


Response from Fred's Appliance Service:

Hi Diane, Thank you for taking the time to submit your review. We're sorry to hear that your dryer wasn't repaired, but we are glad to know the Corina was able to be honest about the repair and pricing. Have a great week! The Fred's Team


Robert A.

Robert A.

MAYTAG WASHER MVWB765FW0 Cc sheets getting stuck under adj, found adj not setting flat, adj is tight, needs adj ran diagnostics, good; ordrng 1 W11161960 (ADJ), schdld next appmnt for 6/27 WED 8-12,

Near Forest Glen Ave, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID B/IN REFRIGERATOR KFIS27CXMS6 Found evap drain clogged/frozen, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Hollyhock Ln, Solon, OH 44139
Corina B.

Corina B.

KRFC302ESS00 Kitchenaid Refrigerator Replaced the lt side door. Optest ok

Near Som Center Rd, Solon, OH 44139
Corina B.

Corina B.

AFD2535DEW4 Amana Refrigerator Replaced the water valve. Optest ok

Near Woodbury Dr, Solon, OH 44139
Corina B.

Corina B.

KDFE104DBL5 Kitchenaid Dishwasher CC that the unit is dead. Checked power at outlet, good but the outlet is burnt. Will need an electrician. Plugged unit into a different outlet getting 120 to control. Will not turn on. Will need a new control. Called SM to order part. ; ordrng 1 W11084330 (cntrl-elec),

Near Hollyhock Ln, Solon, OH 44139
Corina B.

Corina B.

KUDS30IXWHA Kitchenaid Dishwasher Replaced the adjuster. Optest ok

Near Fairfield Oval, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL WASHER WFW87HEDW0 Cust states that unit will stop, disp will go blank, then turn back on, ran diagnostics, 5-2 lock failure, 8-3 overflow condition, checked connections, good, ran unit, monitored incoming power, found outlet loosing power intermittently, need an electrician to correct power issue; Job Cmpltd,

Near Quartermane Cir, Solon, OH 44139
Corina B.

Corina B.

PAV2300AWW Whirlpool Washer CC that the agitator broke off. Found the spine is worn. Will need a new agitator base. Called SM to order the part. Cust is installing the part. ; ordrng 1 21001530 (base,agitator 6263)

Near Shadowbrook Dr, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR KSRB25FHSS02 Found evap fan bearing warn making noise, replaced, op test ok; used 1 12002744 (EVAP MOTOR8452) from stock, , Job compltd

Near Creekside Trail, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID RANGE KEBC278KBS0 Set both ovens for 350 convect bake, after 30 min took temps, recalibrated, temps good, op test ok; Job Cmpltd,

Near Creekside Trail, Solon, OH 44139
Robert A.

Robert A.

GE REFRIGERATOR CFCP1NIZASS Installed damper ,job compltd

Near Hemmington Blvd, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL WASHER WFW87HEDW0 Ran diagnostics, no codes, started normal wash, watched start to finish, good, started again, watched for 10min, good, op test okCust ran with load, normal wash, watched, 10 min, good; Job Cmpltd

Near Quartermane Cir, Solon, OH 44139
Robert A.

Robert A.

JENN-AIR REFRIGERATOR JCB2287KEF Ff 36, frz -2, found some frost on back wall of frz, inspected comp area no dye found, inspected evap, no dye found, unit working as designed, op test ok; Job Cmpltd,

Near Cheswick Pl, Solon, OH 44139
Corina B.

Corina B.

AFD2535DEW4 Amana Refrigerator CC that the ice cubes are hollow and the water overflows. Cust has a saddle valve for a shut off. Checked the water pressure 70psi. Will need a new water valve. Cust is having a plumber replace the saddle valve with an inline valve

Near Woodbury Dr, Solon, OH 44139