Appliance Repair in Strongsville, Ohio
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for Strongsville, OH
Lucy - Strongsville, OH
Carl - Strongsville, OH
David was very professional and did a great job.
Marilyn - Strongsville, OH
Not great experience. 1st appointment was rescheduled after waiting 2.5 hrs to be told he still had 2 customers ahead of me. (I couldn’t wait that long) 2nd appt technician arrived 30 min. after 3 hour 10am - 1pm window. Couldn’t remove agitator, so had to drive to get necessary tool specific to deal with my machine. (Tool should have been on his truck so he could do his job). I spent 5.5 hours until job was completed. Disappointed with level of service provided - had much higher expectations from Maytag!
Response from Fred's Appliance Service:
Hello Marilyn, Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with the service you received. I did review your job and I do see that your technician was running behind and for that we apologize! Scheduling is certainly one of the most difficult parts of our job and we do our best to keep our customers informed throughout the day. We also apologize that your technician did not have the proper tool on hand but we're happy to hear he was able to obtain it and get your unit repaired that day! Have a great rest of the week! The Fred's Team
James - Strongsville, OH
David - Strongsville, OH
Efficient, personable service
Donald - Strongsville, OH
David did a great job in fixing our icemaker. He was on time and had the parts installed quickly.
Fast and friendly service
Courtney - Strongsville, OH
Mark - Strongsville, OH
Prompt, accurate service
John - Strongsville, OH
George - Strongsville, OH
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Plugged in and hooked water up. Went down the row and all buttons on UI working. Fill valve, drain and motor working. 5-1 door stuck open error code. All components check good. Op test ok."
FREEZER WHIRLPOOL WRT541SZDB00 "Checked and Fz door looks good, closing and no gaps on the seal. Checked FF door as well. Both look good and no gaps. Steam out anyway. Op test ok"
REFRIGERATOR KENMORE 596.953561 "Cc of leaking. Leaking coming from the valve, and hose line to icemaker is cracked in half. Let customer know what’s going on. Ordering valve. Quarter inch tubing off truck.; ordrng 1 WPW10245167 (valve-inlt 63.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc of frost build up in front of Fz or on slide rails. Found small gaps on gasket. Steamed out remaining frost and gasket. Pushed back, no gaps. Leave closed for half an hour. Op test Ok."
DRYER WHIRLPOOL WED8600YW1 "Cc of squeaking noise. Found Idler pulley, belt bad. Replaced with kit from t/s. Tested. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
RANGE JENN-AIR JJW9630DDS Replaced the hinges. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
WASHER WHIRLPOOL WTW8000BW0 "CC that it sounds like a freight train in a spin. Checked on a drain and spin, will need bearing. Cust does not want to repair."
WASHER MAYTAG MVWB765FW2 "Customer complaint a pair of dress pants slid underneath agitator, customer was able to removed pants, there are some white rubbing marks but no tears to pants, agitator appears flush, replaced agitator"
RANGE JENN-AIR JJW9630DDS "CC that the light does not turn off and the self clean will not turn on. Found the screws to the door switch back out. Re mounted the screws. The bottom door will not go back in. The hinges will not release straight. Replace the hinges. ; ordrng 2 WP74010283 (hinge 4950)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KFIS29BBMS00 "CC that the unit is not cooling. Checked the evaporations no frost patterns. Checked for a leak on the ff evap at the suction line. Checked the pressures 220 psi high and low 40 psi. Air has sucked in. Will need a new compressor and ff evap. The compressor and evap are still under warranty. The ui is missing a light will need a new ui. Cust is calling whirlpool to see if they will cover the ui. ; ordrng 1 W10276644 (compressor) and 1 W10878993 (cntrl-elec 29610) and 1 W10917531 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
REFRIGERATOR KITCHENAID KRFF302EWH01 "Replaced the handle, door and nameplate. Optest ok."
WASHER WHIRLPOOL MAH6500AWW CC that the unit over filled and lr comes up on the ui. Lr = Locked Rotor: The machine has repeatedly tried to turn the motor but cannot. Started a load with towels unit agitates and ran a drain and spin. Working as designed. Advised cust to get a video of the problem.
RANGE WHIRLPOOL WFG550S0HZ0 "CC that she smells gas when preheating and a knob is missing the words. Turned oven to 350*, smelled gas at the start of heating. Advised cust the smell of gas is normal when starting the preheat. Optest ok."
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 "Replaced valve, icemaker and fan kit. Tested. Water is called. Op tested ok"