Appliance Repair in Thompson, Ohio
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-The Fred's Team
Local Reviews
for Thompson, OH
Powered by Fluid LOCALvery nice person
Linda - Thompson, OH
Joe is awesome he is friendly but professional. Answered all my questions. You need more employees like him.
very nice person
Linda - Thompson, OH
Excellent service!!!
Alison - Thompson, OH
Tech was on time, very pleasant and fixed my washer with in 20 minutes.
very nice person
Linda - Thompson, OH
He was really respectful of my need for social distance, was knowledgeable.
He did a great job
Eugene - Thompson, OH
Prompt and professional
Lee - Thompson, OH
Very good service
Great service and informative
Robert - Thompson, OH
Jeff did an excellent job of handling our problem and was very helpful and informative about the washer.
Great service by a knowledgeable tech
Antoinette - Thompson, OH
Jason was very thorough at explaining the issue. He was efficient with the repairs as well!
Wonderful Service!
Kimberly - Thompson, OH
Brian was wonderful and took care of our issue. We highly recommend!
Great tech!
Dana - Thompson, OH
Professional, courteous, timely!
Pam - Thompson, OH
I have a health condition that entails some coughing. Arthur noticed and told me he hoped I felt better. Showed me he was also a caring person.
Great Service! Great Price!
Joyce - Thompson, OH
Highly recommend
Stacey
STACY - Thompson, OH
Excellent service!
Washing machine repair
Shirley - Thompson, OH
Brian was our repairman. It took more than one visit because there was more than one part that needed to fix the problem. He (Brian) was excellent as was Fred's with their continual contact and follow-up. Definitely would use Fred's again!
Decent service
STEVE - Thompson, OH
Service was great, on time, professional
JILL - Thompson, OH
Would recommend to others. Was a little thrown back by the price of parts and labor, but not used to paying for repairs, so price is probably fair.
Frank cvelbar
frank - Thompson, OH
Awesome very professional
Jeff M.
FREEZER KENMORE 253.2204241 The unit is not cooling. The compressor is running theres no heat transfer needs new evaporator and filter. Customer said that theyll just buy a new one
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 When the unit fills with water it makes a really loud humming sound needs a new water valve; ordrng 1 W11043013 (valve)
Jeff M.
DRYER WHIRLPOOL LE6810XSW0 "The units not heating I found the thermal cut off upper is blown in the lower is disintegrated the female spade terminal that connects to the cut off fuse was melted I repaired with part of a harness that I had. Some of the wiring on that dryer does not make sense I think someone has been inside the dryer and re-wired incorrectly. I personally would recommend just replacing the entire dryer.; ordrng 1 279769 (thermal cutoff), used 1 279769 (THERMAL CUTOF), and 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 I install the new part it did not fix the issue. After talking with a customer I found the issue isnt fridge. The customer has an artesian well. Artesian wells are oxygen rich water that is naturally filtered underground. Theres a lot of oxygen in the well which is causing the dispenser to wait. Due to the nature of the well and how pure the water is I explain to the customer its something hes going to have to deal with but its a good problem to have.
Jeff M.
WASHER MAYTAG MVWB835DW2 "The unit has a communications error code. EST only ; ordrng 1 W11112656 (console) and 1 W11112658 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER MAYTAG MVWB765FW3 Installed new part unit tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Installed new part unit tested good
Joe O.
WASHER WHIRLPOOL WTW4915EW1 Cc: not spinningRan manual spin. Found washplate free spinning. Pulled wash plate. Found gear case is stripped out and hub stripped. Needs hub and gearcaseCustomer does not want to repair at this time; saved tckt
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 the unit still leaks. There is a old sp that has a part number for a one-way John guess fitting. I talked to tech line a few months ago and they sent me one of these fittings for the same issue on a different machine and it did resolve the issue its a one-way check valve. I installed the parts that were ordered did not fix the issue; ordrng 1 8201708 (hinge, sub 8201707) and 1 WP2314271 (connector)"
Jeff M.
WASHER MAYTAG MVWB765FW3 Per id parts I called the customer and reschedule them; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Joe O.
WASHER WHIRLPOOL WTW8500DC5 Installed latch. Ran auto test and calibration. Op test ok
Joe O.
WASHER WHIRLPOOL WTW8500DC5 "Installed control, ui, and housing. Ran auto test and calibration. Lid still not locking. Needs lid lock; ordrng 1 W10861642 (latch)"
Joe O.
WASHER WHIRLPOOL WTW8500DC5 "Installed control, ui, and housing. Ran auto test and calibration. Lid still not locking. Needs lid lock; ordrng 1 W10861642 (latch)"
Joe O.
REFRIGERATOR GE GBS22KBSACC Installed control. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
Brian M.
DISHWASHER MAYTAG MDB9959SKZ0 Cc unit wont drain Found chopper on drain pump to have snapped in half and caused motor to seize in place Replaced drain pump ran test cycle OP Test Ok
Joe O.
REFRIGERATOR GE GBS22KBSACC "Cc: not coolingFound temps in ff section at 68 degrees, and freezer at 68 degrees. Found compressor not running. Found compressor is not receiving power. Hooked up compressor tester, found compressor started and is running, pulling 1.4amps. Needs controlCustomer does not want to repair at this time"
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc unit dispenser still drippingChecked all water line connections again on door and dispenser spigot. Possible spigot to water tube connection is not sealing. Ordering disposer spigot and connecting water tube.; ordrng 1 W11227371 (spigot) and 1 W11431179 (WATER TUBE)
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Cc unit dispense drippingChecked water line connector at top door harness, looks tight. Replaced inlet valve using customer supplied pre Id part. Purged air from lines. Observed dispenser nozzle. Did not see a drip in 5 min. Op test good."
Jeff M.
WASHER WHIRLPOOL WTW4915EW1 The hub ASSY was stripped out. Installed new part unit tested good ; used 1 W10528947 (HUB) from stock
Joe O.
WASHER WHIRLPOOL WTW8500DC5 "Cc: not starting, error codeUnit is not allowing selections. Entered diagnostics. Found error code f3e2(inlet water temp fault) f0e4(spin limited by water temp) f5e1(lid switch fault). Unit will not allow diagnostics to run. Needs control and ui.Ui shows out of stock. Office to reschedule; ordrng 1 W11095624 (console) and 1 W11209420 (cntrl-elec)"
Brian M.
WALL OVEN KITCHENAID KOCE500ESS05 Cc unit not powering on Found unit getting proper voltage Unplugged main control board and checked connection Re inserted power to main control and unit powered back on Ran test bake Not confident that issue will not return Will need main control Control is under a 5 year warranty ; ordrng 1 W11179310 (cntrl-elec)
Jason N.
WASHER WHIRLPOOL WTW5000DW3 "Cc unit vibrates and shakes, sheets still wet at end of cycle.Customer showed popRan diagnostics, found code f0e5 for off balance load. Ran auto test and calibration. All functions passed. Ran drain and spin using load of 4 wet towels. Unit vibration normal. Advised customer unit will have a hard time balancing with sheets or other loads with dissimilar fabrics. Advised to pause cycle and redistribute load. Unit is working as designed. Op test good."
Jeff M.
REFRIGERATOR FRIGIDAIRE FRS20ZRGW2 Unit was not going through a defrost cycle I tested the heating element heating element tested good thermostat was open customer had the part on hand installed new parts op tested good
Joe O.
REFRIGERATOR GE GBS22KBSACC Installed fan motor and blade. Advised customer to allow 24 hrs for unit to cool. Op test ok
Jeff M.
COOK TOP KITCHENAID KICU500XSS01 Installed new part unit tested good
Joe O.
REFRIGERATOR GE GBS22KBSACC "Cc: not cooling properlyFound ff temps at 41 degrees and freezer at 13 degrees. Sides of freezer are extremely hot. Found condenser fan not running. Spun fan by hand. Found unit continues to run but not speeding up. Needs condenser fan and blade; ordrng 1 WR60X10148 (fan condenser asm2947) and 1 WR84X10055 (condenser fan motor14083), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DISHWASHER MAYTAG MDB4949SHZ0 Installed new part unit tested good
Brian M.
REFRIGERATOR GE GBS22KBSACC Cc temps not normal Found Temps In fridge to be 34 and freezer at 10 Found debris build on condenser Cleaned condenser advised too watch for 48 hours
Jeff M.
COOK TOP KITCHENAID KICU500XSS01 The module assembly test to be replaced I call tech line and then I called safety departments they will cover the entire repair; ordrng 1 W10857230 (module), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
RANGE FRIGIDAIRE FGFB75DBE "Cc CO detector in home went offCustomer stated the CO detector in his basement went off, had fire dept out and they determined the CO was coming from range. Customer stated he had foil covering bottom of oven, he has taken it off. Advised customer that foil will trap CO gases in lower oven and concentrate them, and can cause spikes in CO levels. Tested all flames on unit, bake, broil, and cooktop burners. All flame sources checked good for blue flame/complete combustion."
Jason N.
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Cc unit coils frosting overCustomer had unit unplugged and cleaned out. Cust stated the back wall became covered in frost, they unplugged it, cleared it out, and plugged back in. Several days later, same things happened. Ran manual defrost test, defrost circuit drawing 2.9a. Defrost circuit working. Checked defrost thermistor, clipped properly to suction tube. Resistance test no good. Resistance is variable, corrosion exists in molex connector. Unit needs defrost thermistor. Replaced using truck stock. Op test good.; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
Jason N.
WASHER MAYTAG MVWB865GW0 "Cc unit out of balance.Customer showed pop.Ran diagnostics, found codes f3e2 for inlet water temperature fault, f0e3 for overload, f0e4 for spin limited by water temp. Ran auto test and manual valve test. All water temps normal, water lines connected properly. Ran spin and drain with customer clothing load. Unit vibrations normal, no abnormal noise or tub movement. Advised customer on proper clothing load size, and if out of balance situations do arise, to pause cycle and rearrange clothing in tub to ensure load is even. Could not duplicate out of balance, unit op test good."
Joe O.
WASHER WHIRLPOOL WTW5000DW3 Installed water valve. Ran auto test and calibration. Op test ok
Jeff M.
WASHER WHIRLPOOL WTW5000DW3 The cold water valve has failed on the washer it’s not allowing water to pass through needs a new water valve; ordrng 1 W11038689 (valve)