Appliance Repair in Wellington, Ohio
for Wellington, OH
BILL - Wellington, OH
Service man was very professional. Arrived on time and was courteous about removing his shoes.
AGR6303MFW0 AMANA RANGE First attempt to preheat to 400F was unsuccessful, discovered customer had foil covering entire bottom except for one vent slot, removed foil and started another preheat, got to 400F, advised customer to not cover vents, op test ok.; Job Cmpltd,
WDF520PADM7 WHIRLPOOL DISHWASHER Replced sump and motor, ran a test cycle, wash motor fired right up, op test ok, advised cystomer that test would prompt recalibration and next cycle could take a lot longer.; Job Cmpltd,
WRF736SDAM14 WHIRLPOOL REFRIGERATOR No ice, ran test 36, IM fan functions, ran test 37, IM thermistor passes, ran test 56, E2 lost home position, did find a little ice that was possibly blocking harvest fingers, ran test 57, completed a harvest, ran test 45 to fill, filled fine, checked IM compartment temp with fan running, got down to 4F, spoke to BB, had me call Techline, spoke with Mark, per Whirlpool, do a power cycle, but everything checks fine, have customer monitor,
WDF520PADM7 WHIRLPOOL DISHWASHER CC not spraying water, fills fine, sending power to motor, motor is not engaging, need to replace sump and motor; ordrng 1 W11025157 (SUMP AND MOTOR),
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.