Appliance Repair in Westlake, Ohio

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Local Reviews
for Westlake, OH

Rated 4.9 out of 5 stars based on 103 customer reviews

Map of Westlake, OH

Review





Map of Westlake, OH

Donna




Great service


Map of Westlake, OH

Oven repair




Gabriel identified the cause of my oven problem for a follow up appointment. Friendly service and good advice.


Map of Westlake, OH

Oven repair




Brian did a great job diagnosing the cause of my oven problems.


Map of Westlake, OH

Great service




Paul was great, effecient and explained everything..Pricing was a bit high..I feel the service fee should be waived when you hire them to do the work.


Response from Fred's Appliance Service:

Hi Sue! Thanks for the review! Many companies that offer "waiving" of the service call with repair inflate costs in other areas of the bill (labor and/or parts). We like to give a complete breakdown of the repair so you know exactly what you're paying for. We pride ourselves in being transparent in how we charge. Thank you again for your comments and have a great evening! -The Fred's Team


Map of Westlake, OH

Excellent service Very pleasant individuals





Map of Westlake, OH

Great Service!




This was the best service experience I have had. Mac is extremely knowledgeable, competent and efficient. I will definitely call Fred's Appliance for my future service needs!


Map of Westlake, OH

Great Service!




This was the best service experience I have had. Mac is extremely knowledgeable, competent and efficient. I will definitely call Fred's Appliance for my future service needs!


Map of Westlake, OH

Nice guy





Map of Westlake, OH

Satisfied customer




Fixed the ice maker issue quickly and to my satisfaction.


Brian was awesome




Brian the repair man was great. I was interested in my dryers repair so the repairman took the time to show me what he was fixing. Brian went above and beyond to help. I would recommend them for appliance repairs to my family.


Maytag cloth washer diagnostics




Wonderful expertise and professional performance!


Great service




Gabriel was very efficient. He checked my washer for all possible problems. He determined the problem and ordered the parts. He was polite and left the area around the washer as he found it.


Excellent service





Great service





Great service





Recent visit




Wonderful! Came in and got right to work, fixed the problem, and waited to make sure it worked before he left! Then, out the door!!


ball bearing part in dishwasher needed replacing




daughter needs to do a few dishes to test out newly installed part (esp. withing 30 day window of service call) just concerned about vibration noise...gabriel located it but the question remains will use cause the vibration to move the ring into the loud location it was during the first test run there was a three hour window of repair time, made it just within the third hour. need to work out a better heads up so i don't have to sit waiting for near on three hours.


Response from Fred's Appliance Service:

Hi Loren, Thank you for submitting your feedback! If you experience any issues with the unit, please do not hesitate to reach out. We will be happy to come out and take another look. We apologize that you had to wait about 3 hours for your service call. We want to make sure that our technicians can have the appropriate amount of time in order to make a thorough diagnoses of each unit they look at. This means, we're not exactly sure how long each job will take. The three hour windows ensure that our technicians can take as much time as needed to do a great job. Thank you! The Fred's Team


Washing machine





Great service!




Amazing and professional technician


Great service




Gabriel fixed our microwave. He showed up when he said he would and when we found out we needed another fuse he called to find a nearby coworker then drove to meet his coworker who had a fuse he could have. He got the job done that day, rather than order the part and make us wait with a broken microwave. Thanks, Gabriel!


Good service, knowledgeable, efficient , good explanations & recommendations




Prompt & efficient service. The only downside was a scheduling problem


Response from Fred's Appliance Service:

Hi Randall, Thank you for taking the time to submit your review! We apologize for the scheduling hiccup but are so glad to hear everything else went so well! Our team is trained to offer as much information as possible especially helpful tips and recommendations. Have a great week! The Fred's Team


Prompt service, technician was very knowledgeable




Arrived on time, was respectful and wore shoe covers


Great service, mannerly & efficient




Knew his job well


Technician was very friendly and handled our issue quickly and efficiently





Paul P.

Paul P.

DRYER KENMORE 110.620621 "Found open heating element, office to order heater.; ordrng 1 3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fortune Trail, Westlake, OH 44145
Brian B.

Brian B.

RANGE GE JGS905SEK1SS Replaced key panel. Heated oven to 350. All functions normal. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Ranney Pkwy, Westlake, OH 44145
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer was given a new machine in August. Will update mod and ser number. Checked temps, 4 deg freezer, 55 ff and in drawers. Both the frz fan and the ff fans are running. Called whirl TL, David, did not get an sr #.. checked ff evap, no ice buildup on evaporator. He said ff fan could be running because it might be defrosting that evap. Unplugged unit and Ohmed out ff thermister from main board, 4.72k ohms, this corresponds to a temp of 54deg. This is the temp that was measured, thermister good. Ran diag step 4, 3 way valve working properly. He said UI is probably not reading correctly and to replace UI. Will replaced both boards. Office to order parts. ; ordrng 1 W11036562 (UI CONTROL) and 1 WPW10675033 (CONTROL BOARD)"

Near Muirfield Way, Westlake, OH 44145
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MVWB765FW1 Ran through test cycles. All tested ok other than drain. Washer stopped during drain. Found drain was clogged. Removed debris. All tested ok. Put mitigation mat under washer.

Near Canterbury Rd, Westlake, OH 44145
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MVWB765FW1 Ran through test cycles. All tested ok other than drain. Washer stopped during drain. Found drain was clogged. Removed debris. All tested ok. Put mitigation mat under washer.

Near Canterbury Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Found error f5e1,lid lock fault it click 6 times won’t start washing replace new from truck stock ran calibration and auto test pass explain customer possible cause ,opt test ok ; used 1 W10838613 (LATCH 86.85) from stock"

Near Center Ridge Rd, Westlake, OH 44145
Macaulay G.

Macaulay G.

DISHWASHER GE GSD2000F01WH "Customer complaint of unit leaking during cycle. Ran test cycle. Found both corner baffles are warped and leaking, solenoid on pump is leaking, and pump motor is slowly leaking around seal. Due to age of appliance, this damage is normal. Advised to have issue resolved quickly to keep from damaging floor and other potential hazards. Collected for service."

Near Center Ridge Rd, Westlake, OH 44145
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADB7 "Tested unit. Normal cycle, let fill up and start washing, then drained. Drain pump that was recently replaced is working properly. Cc Dishes are left with water still on top. Entered into diagnostics, no error codes. Ran service mode, heater element came on. Advised of heated dry. Op test ok."

Near King James Pkwy, Westlake, OH 44145
Brian B.

Brian B.

RANGE GE JGS905SEK1SS "Found F7E7 on display and oven not working. this code is for failed key pad. Will give est on new panel. customer paid dep, office to order part.; ordrng 1 WB27T10760 (keypanel supt asm (b 16285), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ranney Pkwy, Westlake, OH 44145
Brian B.

Brian B.

RANGE WHIRLPOOL KOSC504ESS00 "Used silicone vent dolly to remove oven. Replaced fuses and blower motor. Reinstalled unit. Tested oven , op test ok"

Near Wyndgate Ct, Westlake, OH 44145
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB835DW2 "Drain ok. Found top counter weight of wash basket had leaked out water, causing it to go off balance. Office to order wash basket. Put mitigation mat under washer.; ordrng 1 W10811960 (spin basket)"

Near Adams Ln, Westlake, OH 44145
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8040DW2 Lid had crack in it. Replaced lid. No issues with dispenser. The bow in front of it is how it is designed. Put mitigation mat under washer.

Near Brewster Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL ED5LHAXMT10 Control not always registering temperature. Needs control but control is discontinued. 2255229 ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Guilford Ct, Westlake, OH 44145
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE320M0ES1 F9 error for miswired unit. Wiring was correct. Found that L1 wire to board was loose in connector. Corrected issue. All tested ok.

Near Cedarwood Dr, Westlake, OH 44145
Brian B.

Brian B.

WASHER MAYTAG MHW3505FW1 "CC that machine leaked underneath. Removed back panel and ran test cycle. Checked fill and drain hoses . All tight, no leaking. Ran diag, f803 code, flood condition. Checked pump trap for debris, none found. Checked pressure hose and air trap, all clear, no suds or debris. Harness checks good. Will replace water level sensor from t/s. Replaced sensor, ran co test cycle, water level correct and valves turning off. Drain pump working properly. Op test ok.; used 1 WPW10448876 (WATER LEVEL SWITCH) from stock"

Near Northglen Dr, Westlake, OH 44145
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTE254EBL2 "Checked spray arms, upper,spray arm to be ordered. Note customer will install part when it arrives. Set down mitigation mat. Otherwise dishwasher is operating properly.; ordrng 1 WPW10448645 (arm-spray)"

Near Trails End Ct, Westlake, OH 44145
Paul P.

Paul P.

ICEMAKER WHIRLPOOL WRX735SDBM00 "Tested ice maker, will turn but not calling for water fill. Inlet tube not frozen, water is dispensing at water dispenser in front. Replaced ice maker, now filling/operating properly. Set down mitigation mat.; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Hall Dr, Westlake, OH 44145
Brian B.

Brian B.

REFRIGERATOR GE PFCS1NFYCSS Replaced ff door gaskets. Used steamer to form gaskets and remove wrinkles. Op Test Ok.

Near Hidden Acres Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE GLRS267ZAQ6 Replaced starter kit. All tested ok.

Near Hilliard Blvd, Westlake, OH 44145
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADB7 Replaced drain pump. Op test ok.

Near King James Pkwy, Westlake, OH 44145
Brian B.

Brian B.

RANGE WHIRLPOOL WEG730H0DW0 "Oven not working and f8e0 fault code. This is calling fan running too slow. Will give est on new fan . Replaced from t/s. Cleared fault code. Tested oven, op test ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W11107275 (FAN-BLWR 10360) from stock"

Near Prince Charles, Westlake, OH 44145
David R.

David R.

DRYER WHIRLPOOL WED6600VW0 Replaced pulley and belt. Op test ok.

Near Hidden Acres Dr, Westlake, OH 44145
Brian B.

Brian B.

DRYER WHIRLPOOL WED4815EW1 Machine not heating. Found main operating stat open. Office to order part; ordrng 1 WP3387134 (THERMOSTAT )

Near Detroit Rd, Westlake, OH 44145
Brian B.

Brian B.

RANGE WHIRLPOOL KOSC504ESS00 "Found front and back thermal fuses blown again. Called whirl TL, Rich. He said to check all measurements on install. Install checks good, oven sits on solid level bottom of plywood with at least 1 1/2” clearance on top between top of control panel and cupboard doors. He said to check door and gasket. Both good. Check for damage to bottom. Bottom solid, no damage. He said blower might be slowing down after period of time and to replace fuses and blower. Office to order parts. Needs early appt.; ordrng 1 W11025102 (FUSE) and 1 W11034459 (TSTAT) and 1 WPW10176670 (BLOWER)"

Near Wyndgate Ct, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE GLRS267ZAQ6 "Overload is testing open. Office to order start kit.; ordrng 1 5304491941 (starter kit 63.01), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hilliard Blvd, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL JSD2789HES Not repairable. Office to refund for labor and part please. Put mitigation mat under refrigerator.

Near Shadow Creek Dr, Westlake, OH 44145
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL JSD2789HES Installed I.m. Advised to allow 24 hrs for bin to fill

Near Shadow Creek Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

WALL OVEN GE ZET2PM3SS Replaced lower control. All tested and heated ok.

Near Downing St, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD9550WW1 Replaced idler pulley. All tested ok.

Near Downing St, Westlake, OH 44145
David R.

David R.

DRYER WHIRLPOOL WED6600VW0 "Noise coming from pulley, belt starting to fray on ends. Ordering pulley, and belt.; ordrng 1 8547174V (pulley-idr 25.73) and 1 WP8547168 (belt 46.21), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hidden Acres Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW7040DW0 Replaced control. Ran calibration. All tested ok. Put mitigation mat under washer.

Near MacIntosh Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL JSD2789HES Not repairable. Office to refund for labor and part please. Put mitigation mat under refrigerator.

Near Shadow Creek Dr, Westlake, OH 44145
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL JSD2789HES Installed I.m. Advised to allow 24 hrs for bin to fill

Near Shadow Creek Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL JSD2789HES Not repairable. Office to refund for labor and part please. Put mitigation mat under refrigerator.

Near Shadow Creek Dr, Westlake, OH 44145