Appliance Repair in Wickliffe, Ohio
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for Wickliffe, Willowick, OH
Audre - Wickliffe, OH
He was great and fast thanks
Very good service
Gabriella - Willowick, OH
D - Wickliffe, OH
Let me know when they were arriving. Sent me link so I could track where the tech was. Technician was professional and on time. The repair which was covered under my dishwasher warranty took about 10 minutes. No problems so far.
Very knowiedgeable tecnician.
Norman - Willowick, OH
Jeff was very knowiedgeable and professional. He is a real asset to Fred's appliance repair.
William - Wickliffe, OH
service was completed in a timely manner ith good suggestions from the service ech
Don - Willowick, OH
On time communicated problem to me. Kind person. Great job
Ingrid - Willowick, OH
Dawn - Willowick, OH
Great the guy came @ the beginning of the window. Courteous. Efficient
Vickie - Wickliffe, OH
Dianne - Wickliffe, OH
Very good service, thank you
Thomas - Wickliffe, OH
Jeff and I had a nice conversation during his time in my home.
Nancy - Willowick, OH
Great service, Jeff was very knowledgeable about my washer.
Elizabeth - Wickliffe, OH
Michael - Wickliffe, OH
Only complaint was that the technician arrived around 545 pm. And the time window was between. 2-5.pm. She did apologize. Service however was great and my part was fixed very quickly and under warranty. She was very professional. P
Response from Fred's Appliance Service:
Hi Michael, Thank you for dropping us a line and letting us know how your service went. We are sorry to hear that your technician arrived later than expected! Scheduling can be quite tricky and we are always striving to improve our accuracy. We are so happy that overall you were satisfied with your service and she was able to get your unit back up and running quickly! Have a great weekend, The Fred's Team
Great service as usual.
Patricia - Wickliffe, OH
Found that there was no problem. Added to my knowledge of the refrigerator and parts.
Knowledgeable, Professional, Friendly Service
Deborah - Wickliffe, OH
Appreciated all aspects of service. Technician was professional, knowledgeable, friendly, helpful, explained problem and repair necessary, high caliber of expertise and efficient. She is an asset to your company and would very much like to request her specifically. Thank you Corina!
Great service,worked around my schedule,and fixed right
Ronald - Willowick, OH
Informative and Friendly!
Kathleen - Willowick, OH
I was paranoid about how hot my dryer was getting, even on low heat. After Amana came out to check it and didn’t explain anything I reached out to Home Depot who sent Fred’s Appliance. Jeff was great! Even though nothing was wrong with the dryer he stayed and explained how the mechanics of the machine worked so I would know it was running safely. He was respectful and polite. Thank you so much!
Joseph - Willowick, OH
Jeff explained everything and took time to make sure I understand. No pressure experience. Thank you.
Evelyne - Wickliffe, OH
Jeff was very prompt and courteous
Fixed on the fly
Thomas - Willowick, OH
Came out for initial service. Needed an aurora board for lights. Had it shipped. He came back. Switched out the board and nothing changed. Perplexed he called his team. They told him what to check. After checking freezer light he thought of an unused part in his truck from an earlier job. Put that in and it worked. Was done in minutes after that. Could have been a whole nother couple of days with a part having to be shipped out. Thanks to Brian’s quick thinking the job got done.
Micro dived. Thanks
Mary - Willowick, OH
Good customer service. Micro was fixed. Friendly technician
Nicole - Willowick, OH
Roger - Willowick, OH
Dan did a great job and fixed my problem with my dishwasher quick
Fairway Blvd Washer Repair!
Roseann - Willowick, OH
RANGE WHIRLPOOL WFG505M0BS3 Replace parts listed. Op test good. Burner lighting properly now.
WASHER WHIRLPOOL WFW92HEFW0 Customer had unit started upon arrival to show us the sound. No sound or issue was found. Let unit run found no abnormal sounds. Pulled rear cover found rotor loose. Tightened rotor. Unit functioning as designed. Op test ok
WASHER WHIRLPOOL WFW92HEFW0
MICROWAVE WHIRLPOOL WMH31017HW3 "Customer complaint that unit died during use, display is blank, no power to outlet, plugged unit into good outlet, unit heated, unit is operating as designed, advised customer that they need an electrician to correct power supply"
DISHWASHER WHIRLPOOL DU940GWDB6 CC that the unit is leaking water. There was water in the dishwasher when arriving. Drained water from unit. Started a normal cycle ran threw the whole cycle and a rinse cycle. No leaks. Optest ok
WASHER WHIRLPOOL WTW5000DW0 "Cc: not spinningRan drain and spin. Drain pump not starting. Found error codes f7e1(basket speed fault) and f7e5(shifter fault). Ran tachometer test. Unit is reading basket speed. Found drain pump leaking. Has a hole in drain pump. Needs drain pump. Customer does not want to repair at this time.Customer thinks she has extended warranty, she is going to look into it."
RANGE MAYTAG MER6600FZ2 Installed panel. Op test ok
WASHER WHIRLPOOL WFW87HEDW0 The water valve in the rear where off. Unit op tested good
WASHER WHIRLPOOL WFW92HEFW0 "Cc: not washing clothes and noise at 27 mins into cycleRan quick test. Found unit is making noise when motor starts or stops. Unit is washing and spinning. Found excessive suds in unit, customer states she adds extra detergent to the load. Called BJ he stated it sounds like it is a bearing issue. Needs tub assembly.Need 2nd tech and 3 job count on return visit. Office to reschedule, tub shows out of stock.; ordrng 1 W10901175 (tub-outer)"
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 CC that the ice maker is loose. Tighten the screws to the ice maker. Optest ok
WASHER MAYTAG MAH4000AWW "Customer complaint washer not draining, confirmed, drain pump just humming, something is clogging pump, quoted to clear obstructions plus the price of the part if it needs it, ok, cleared obstructions, op test good"
WASHER WHIRLPOOL LAW2400AAE Cc: debris coming from drainAdvised customer the debris if buildup of fabric softener and detergent over time. Advised customer she can try to run a cycle with some vinegar or bleach to help eliminate some of the build up. Op test ok
REFRIGERATOR WHIRLPOOL WSR57R18DM The average temperature inside the fridge is 40° unit appears to be working the compressor kicked on there was heat transfer frost pattern I removed a little bit of dust from the condenser unit tested
WASHER FRIGIDAIRE ATF7000ES0 Cc: not spinningFound error code e46(Board thinks the door PTC circuit is open in spin). Ran test 7 per tech sheet. Advised customer there is a chance the door lock may have damaged the control but we won’t know until we change the door lock. Needs door lockCustomer does not want to repair at this time.
WASHER WHIRLPOOL WFW92HEFW0 "Cleared drain pump, basket full of debris. Ran auto cycle, unit functions normal. Advised customer to run a clean washer cycle to clear system."
WASHER WHIRLPOOL WFW92HEFW0
DISHWASHER MAYTAG MDB4949SHZ0 "Cc thinks unit is leaking from underneath. Ran wash cycle, checked all connections underneath. No leaks present. Ran several more tests, no leaks from unit, unable to duplicate leak/floor situation. Advised customer to call Wp consumer."
OTR MICROWAVE WHIRLPOOL WML75011HV2 Didn’t use the part. I unplugged the u;it and plugged it in op tested good
WASHER MAYTAG MVWX655DW1 "Cc: not working, continuously drainingFound error code f8e1(long fill no fill) and f0e2(over suds). Ran auto test and calibration. Found excessive suds when unit drained. Unit has good water pressure. Advised customer on soap usage. Op test ok"
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cc: damper noiseFound normal damper noise. Op test ok
DISHWASHER KITCHENAID KDFE104DSS0 Installed control. Ran test cycle. Op test ok
RANGE AMANA AGR5330BAW3 Installed oven door gasket. Op test good.
DISHWASHER KITCHENAID KDFE104DSS0 "Cc: not sanitizing/ sanitize light flashing at the end of a cycleOhmed out owi thermistor. Found 64k ohms. Ohmed out heater found 16 ohms. Ran diagnostics test cycle. Found error code f7e1(no heat) and f8e2(drain motor electrical problem). Found water cold at the beginning of the cycle. Let cycle finish. Found heater is functioning. No service fault codes. Needs control. ; ordrng 1 W10854215 (cntrl-elec16389), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WFW92HEFW0 "Cc unit not cleaning, and codes, f9e1 and Suds, and makes a weird noiseRan diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, f7e8 for motor over temp. Ran auto test, drain pump pumping slow, then coded f9e1. Excessive suds in drum also an issue, load go dispenser, customer has it set on 2x concentration with hard water. Advised to set to 6x. Also advised cleaning issues may be due to incomplete cycles as unit shuts down for drain issue. Will need 2nd tech to unstack dryer.; ordrng 1 WPW10605427 (pump-water)"
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Installed damper control. Ran damper diagnostics test. Op test ok
WASHER ROPER RTW4516FW2 "Cc: not locking and items getting stuck under agitatorInstalled lid lock. Pulled agitator, found agitator not damaged. Ran auto test and calibration. Ran normal cycle. Op test ok"
RANGE AMANA AGR5330BAW3 "Cc unit door seal brokenCustomer has pop, but it’s several months out of one year with no extended. Customer stated someone she called told her she wouldn’t be charged because it’s only out a few months. There is no auth number for this job from wp, an estimate was built. Advised customer to call wp to obtain an auth number. Auth . ; ordrng 1 WPW10535778 (gaskt-door)"
RANGE FRIGIDAIRE FFGF3052TSA "Customer complaint every thing in the new home doesn’t seem right and she wanted a check over over the unit, unit is brand new and should be under warranty, advised customer to call Frigidaire with model number for warranty info, ok but would like me to look it over still, ran backe broil and all burners, no smell of gas, unit is operating as designed"
WASHER MAYTAG MVWX655DW1 "Customer complaint washer won’t come off spin, unit unplugged, plugged in spin led flashing, customer stated she hand washes some things and puts them on drain and spin but takes them out in 10 minutes, customer is not canceling cycle, customer stated she was not shown how to cancel a cycle, instructed customer, had customer start and cancel a cycle several times, unit is operating as designed"
WASHER WHIRLPOOL WTW7500GW0 "Cc unit went off balance washing large blanketCustomer stated it went off balance while washing a large heavy weight blanket and it was starting and stopping. Has been using unit since without as issue. Checked tub suspension, ran auto test and calibration. Unit op test good. Advised customer large items that hold water such as her blanket may not work well in this unit."
DISHWASHER KITCHENAID KDFE104DSS0 Installed sump assembly. Ran test cycle. Op test ok
WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good
REFRIGERATOR KITCHENAID KRFF300ESS00 I found the unit leaking upon my diagnostics I found the drain grommet clogged unit test good
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cc: noise from damperRan diagnostics. Found damper making noise. Needs damper control; ordrng 1 WPW10594329 (control)