Appliance Repair in Wickliffe, Ohio
for Wickliffe, Willowick, OH
Fantastic Fred's Team
PETER - Willowick, OH
The Team from Fred' was on time, kind, effecit, through. H explained what he did and provided help full ways to maintain our machine. Fred's will will be my first call for honest,dependable service
DONNA - Willowick, OH
Quick and efficient
BRIAN - Wickliffe, OH
The service was very good!
JOHN - Wickliffe, OH
SUSAN - Wickliffe, OH
FRIGIDAIRE RANGE FFGF3023LBD , Replaced control,overlay and oven sensor. Tested at 350 unit op test good. ; Job Cmpltd,
WHIRLPOOL REFRIGERATOR TS22AFXKQ05 Waterline was frozen in the filter was not completely installed; Job Cmpltd,
MAYTAG REFRIGERATOR MFI2269VEM3 The unit had a bad filter. Unit op tested good ; , Job Cmpltd,
FRIGIDAIRE RANGE FFGF3023LBD Cust complaint unit taking too long to cook. She said a frozen dinner set at 400 took a hr and 20 min but was supposed to be 35 min. Checked ignitor pulling 3.3 amps. Set to 350. Unit off 85 deg. Needs erc and oven sensor ; ordrng 1 316419141 (overlay) and 1 316490003 (PROBE OVEN SENSOR ) and 1 316557101 (clock/timer), schdld next appmnt for 4/13 FRI !,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.