Appliance Repair in Wickliffe, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Wickliffe, Willowick, OH
Ronald - Willowick, OH
Dan arrived on time n fixed the refrigerator
Wonderful Service & Great price.
Lillian - Wickliffe, OH
Extremely happy with the service Joe O provided us and the fee charged.
Audre - Wickliffe, OH
He was great and fast thanks
Very good service
Gabriella - Willowick, OH
D - Wickliffe, OH
Let me know when they were arriving. Sent me link so I could track where the tech was. Technician was professional and on time. The repair which was covered under my dishwasher warranty took about 10 minutes. No problems so far.
Very knowiedgeable tecnician.
Norman - Willowick, OH
Jeff was very knowiedgeable and professional. He is a real asset to Fred's appliance repair.
William - Wickliffe, OH
service was completed in a timely manner ith good suggestions from the service ech
Don - Willowick, OH
On time communicated problem to me. Kind person. Great job
Ingrid - Willowick, OH
Dawn - Willowick, OH
Great the guy came @ the beginning of the window. Courteous. Efficient
Vickie - Wickliffe, OH
Dianne - Wickliffe, OH
Very good service, thank you
Thomas - Wickliffe, OH
Jeff and I had a nice conversation during his time in my home.
Nancy - Willowick, OH
Great service, Jeff was very knowledgeable about my washer.
Elizabeth - Wickliffe, OH
Michael - Wickliffe, OH
Only complaint was that the technician arrived around 545 pm. And the time window was between. 2-5.pm. She did apologize. Service however was great and my part was fixed very quickly and under warranty. She was very professional. P
Response from Fred's Appliance Service:
Hi Michael, Thank you for dropping us a line and letting us know how your service went. We are sorry to hear that your technician arrived later than expected! Scheduling can be quite tricky and we are always striving to improve our accuracy. We are so happy that overall you were satisfied with your service and she was able to get your unit back up and running quickly! Have a great weekend, The Fred's Team
Great service as usual.
Patricia - Wickliffe, OH
Found that there was no problem. Added to my knowledge of the refrigerator and parts.
Knowledgeable, Professional, Friendly Service
Deborah - Wickliffe, OH
Appreciated all aspects of service. Technician was professional, knowledgeable, friendly, helpful, explained problem and repair necessary, high caliber of expertise and efficient. She is an asset to your company and would very much like to request her specifically. Thank you Corina!
Great service,worked around my schedule,and fixed right
Ronald - Willowick, OH
Informative and Friendly!
Kathleen - Willowick, OH
I was paranoid about how hot my dryer was getting, even on low heat. After Amana came out to check it and didn’t explain anything I reached out to Home Depot who sent Fred’s Appliance. Jeff was great! Even though nothing was wrong with the dryer he stayed and explained how the mechanics of the machine worked so I would know it was running safely. He was respectful and polite. Thank you so much!
Joseph - Willowick, OH
Jeff explained everything and took time to make sure I understand. No pressure experience. Thank you.
Evelyne - Wickliffe, OH
Jeff was very prompt and courteous
Fixed on the fly
Thomas - Willowick, OH
Came out for initial service. Needed an aurora board for lights. Had it shipped. He came back. Switched out the board and nothing changed. Perplexed he called his team. They told him what to check. After checking freezer light he thought of an unused part in his truck from an earlier job. Put that in and it worked. Was done in minutes after that. Could have been a whole nother couple of days with a part having to be shipped out. Thanks to Brian’s quick thinking the job got done.
Micro dived. Thanks
Mary - Willowick, OH
Good customer service. Micro was fixed. Friendly technician
Nicole - Willowick, OH
DRYER WHIRLPOOL CED7006GW There is a sock in the fan unit tested good
REFRIGERATOR FRIGIDAIRE LFHT2117LWA "Cc unit not cooling Customer stated the unit was warm earlier today, then it was running for about an hour and not shutting off. Checked temps in ff and freezer. Ff at 40 degrees, freezer at 0. Unit temps are normal, turned thermostat colder, compressor kicked on, good frost and airflow to both compartments. Checked condenser coils, no significant buildup, fairly clean. Could not find an issue with unit at this time, unit op is normal."
WASHER WHIRLPOOL WFW87HEDW0 "Customer complaint that unit is not stopping, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, water barely entering unit, found supply valves mostly closed, open, unit fills normally, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint that drawer will not close, found zip tie holding water reservoir broken, remounted reservoir with new zip tie, op test good"
REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Unit is not cooling the freezer is 40° there’s no frost pattern on the evaporator there’s hardly any heat transfer to the condenser compressor is running the unit needs a new evaporator estimate only; ordrng 1 WPW10314205 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
OTR MICROWAVE MAYTAG MMV5208WS1 Cc: will not startFound unit will not start. Found loose connection on control. Op test ok
DISHWASHER MAYTAG MDB4949SHZ0 "Cc: will not go through full cycle on quick cycle and light cycleRan diagnostics found no stored error codes. All functions working at the moment. Op test okSpoke with BJ, if it happens again we are going to pre is a control"
WASHER KENMORE 11025132410 Installed new part unit op tested good
REFRIGERATOR KITCHENAID KBRS20EVMS4 Cust had the new filter. Installed new part unit op tested good
WASHER AMANA NTW4516FW3 Upon arrival ran diagnostics with no errors Cycled unit with a small load of towels and unit washed drained and spun out properly. Advised customer how unit operates and called safety. Talked to christina and described what i found Christina then talked to the customer with no further action needed at this time. Could not duplicate issue.
DISHWASHER MAYTAG MDB8969SBM3 I put the unit in diagnostics and no codes I was not able to duplicate an issue customer stated only happened one time. It’s a good chance that water was being deflected onto a seal allowing it to overflow; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Damper controls getting noisy. Also he is putting milk and water in front of the vents. I explain to them that it will freeze. best spot for beer though.; ordrng 1 WPW10594329 (control)
RANGE WHIRLPOOL WFG320M0BW2 Installed new part unit op tested good
WASHER KENMORE 11025132410 "The hub assembly for the washer is completely stripped out I searched through my truck I could not locate the part needs to be ordered; ordrng 1 W10528947 (drive hub kit), used 1 W10528947 (HUB) from stock"
RANGE WHIRLPOOL WFG320M0BW2 Main control bake relay is not closing it is not sending power to the igniter needs a new main control; ordrng 1 W11171357 (panl-cntrl)
WASHER KENMORE 11025132410 The u it had a off balance code. I cleared the code and recalibrated the machine unit operation tested good.
DRYER MAYTAG MEDC465HW0 Installed new part unit op tested good
DISHWASHER WHIRLPOOL DU940GWDB6 CC that the kick plate is broken. Found the tab on the kick plate broke off. Will need a new kick plate. Part is no longer available. ; ordrng 1 9742870 (panel-toe)
DRYER MAYTAG MEDC465HW0 The unit not heating. I found one of the legs of power at the terminal completely meltedneeds a new terminal block customer will buy the cord. He wants us to install the cord; ordrng 1 279320 (terminal block)
RANGE WHIRLPOOL WFG505M0BS3 Replace parts listed. Op test good. Burner lighting properly now.
WASHER WHIRLPOOL WFW92HEFW0 Customer had unit started upon arrival to show us the sound. No sound or issue was found. Let unit run found no abnormal sounds. Pulled rear cover found rotor loose. Tightened rotor. Unit functioning as designed. Op test ok
WASHER WHIRLPOOL WFW92HEFW0
MICROWAVE WHIRLPOOL WMH31017HW3 "Customer complaint that unit died during use, display is blank, no power to outlet, plugged unit into good outlet, unit heated, unit is operating as designed, advised customer that they need an electrician to correct power supply"
DISHWASHER WHIRLPOOL DU940GWDB6 CC that the unit is leaking water. There was water in the dishwasher when arriving. Drained water from unit. Started a normal cycle ran threw the whole cycle and a rinse cycle. No leaks. Optest ok
WASHER WHIRLPOOL WTW5000DW0 "Cc: not spinningRan drain and spin. Drain pump not starting. Found error codes f7e1(basket speed fault) and f7e5(shifter fault). Ran tachometer test. Unit is reading basket speed. Found drain pump leaking. Has a hole in drain pump. Needs drain pump. Customer does not want to repair at this time.Customer thinks she has extended warranty, she is going to look into it."
RANGE MAYTAG MER6600FZ2 Installed panel. Op test ok
WASHER WHIRLPOOL WFW87HEDW0 The water valve in the rear where off. Unit op tested good
WASHER WHIRLPOOL WFW92HEFW0 "Cc: not washing clothes and noise at 27 mins into cycleRan quick test. Found unit is making noise when motor starts or stops. Unit is washing and spinning. Found excessive suds in unit, customer states she adds extra detergent to the load. Called BJ he stated it sounds like it is a bearing issue. Needs tub assembly.Need 2nd tech and 3 job count on return visit. Office to reschedule, tub shows out of stock.; ordrng 1 W10901175 (tub-outer)"
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 CC that the ice maker is loose. Tighten the screws to the ice maker. Optest ok
WASHER MAYTAG MAH4000AWW "Customer complaint washer not draining, confirmed, drain pump just humming, something is clogging pump, quoted to clear obstructions plus the price of the part if it needs it, ok, cleared obstructions, op test good"
WASHER WHIRLPOOL LAW2400AAE Cc: debris coming from drainAdvised customer the debris if buildup of fabric softener and detergent over time. Advised customer she can try to run a cycle with some vinegar or bleach to help eliminate some of the build up. Op test ok
REFRIGERATOR WHIRLPOOL WSR57R18DM The average temperature inside the fridge is 40° unit appears to be working the compressor kicked on there was heat transfer frost pattern I removed a little bit of dust from the condenser unit tested
WASHER FRIGIDAIRE ATF7000ES0 Cc: not spinningFound error code e46(Board thinks the door PTC circuit is open in spin). Ran test 7 per tech sheet. Advised customer there is a chance the door lock may have damaged the control but we won’t know until we change the door lock. Needs door lockCustomer does not want to repair at this time.
WASHER WHIRLPOOL WFW92HEFW0 "Cleared drain pump, basket full of debris. Ran auto cycle, unit functions normal. Advised customer to run a clean washer cycle to clear system."