Appliance Repair in Wickliffe, Ohio
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for Wickliffe, Willowick, OH
Nancy - Willowick, OH
Great service, Jeff was very knowledgeable about my washer.
Elizabeth - Wickliffe, OH
Michael - Wickliffe, OH
Only complaint was that the technician arrived around 545 pm. And the time window was between. 2-5.pm. She did apologize. Service however was great and my part was fixed very quickly and under warranty. She was very professional. P
Response from Fred's Appliance Service:
Hi Michael, Thank you for dropping us a line and letting us know how your service went. We are sorry to hear that your technician arrived later than expected! Scheduling can be quite tricky and we are always striving to improve our accuracy. We are so happy that overall you were satisfied with your service and she was able to get your unit back up and running quickly! Have a great weekend, The Fred's Team
Great service as usual.
Patricia - Wickliffe, OH
Found that there was no problem. Added to my knowledge of the refrigerator and parts.
Knowledgeable, Professional, Friendly Service
Deborah - Wickliffe, OH
Appreciated all aspects of service. Technician was professional, knowledgeable, friendly, helpful, explained problem and repair necessary, high caliber of expertise and efficient. She is an asset to your company and would very much like to request her specifically. Thank you Corina!
Great service,worked around my schedule,and fixed right
Ronald - Willowick, OH
Informative and Friendly!
Kathleen - Willowick, OH
I was paranoid about how hot my dryer was getting, even on low heat. After Amana came out to check it and didn’t explain anything I reached out to Home Depot who sent Fred’s Appliance. Jeff was great! Even though nothing was wrong with the dryer he stayed and explained how the mechanics of the machine worked so I would know it was running safely. He was respectful and polite. Thank you so much!
Joseph - Willowick, OH
Jeff explained everything and took time to make sure I understand. No pressure experience. Thank you.
Evelyne - Wickliffe, OH
Jeff was very prompt and courteous
Fixed on the fly
Thomas - Willowick, OH
Came out for initial service. Needed an aurora board for lights. Had it shipped. He came back. Switched out the board and nothing changed. Perplexed he called his team. They told him what to check. After checking freezer light he thought of an unused part in his truck from an earlier job. Put that in and it worked. Was done in minutes after that. Could have been a whole nother couple of days with a part having to be shipped out. Thanks to Brian’s quick thinking the job got done.
Micro dived. Thanks
Mary - Willowick, OH
Good customer service. Micro was fixed. Friendly technician
Nicole - Willowick, OH
Roger - Willowick, OH
Dan did a great job and fixed my problem with my dishwasher quick
Fairway Blvd Washer Repair!
Roseann - Willowick, OH
Debra - Willowick, OH
Helpful hints for maintenance and very courteous and polite.
Donald - Willowick, OH
Awesome service and very clean, cleaned up and left it better than when he came
DONALD - Willowick, OH
TRACY - Wickliffe, OH
BRUCE - Willowick, OH
Awesome says it all
Jeff was (is) GREAT!!
CARL - Willowick, OH
Jeff was pleasant, knowledgeable and efficient throughout our (multiple trips to my house) association. And he did a great job!
PATRICIA - Wickliffe, OH
Awesome service by tech
ANTOINE - Willowick, OH
Tech was great
Kathryn - Willowick, OH
Great employee, friendly & knowledgeable
Hanna - Wickliffe, OH
Greg - Wickliffe, OH
Great service! On time, friendly, professional.
Response from Fred's Appliance Service:
Greg, Awesome to hear! We will certainly keep up the great service! Thank you, The Fred's Team
DISHWASHER KITCHENAID KDTM354DSS5 Customer had unit uninstalled from counter Installed listed track rails. Mounted rack. Op test good.
RANGE KITCHENAID KSGG700ESS1 "Customer complaint 3 is not working, confirmed, found 3 only working sometimes and when pushing real hard, bezels are glued on console once removed are unable to re-stick, ordering bezels ; ordrng 1 W10814133 (bezel-knob)"
DRYER MAYTAG MEDX655DW1 "Installed listed element and thermal fuse. Ran dryer cycle test, good heat. Op test good. Advised customer to change vent style to rigid or semirigid, using 7 ft run of foil style venting currently,"
WASHER MAYTAG MVWB835DW0 "Cc unit not spinning or drainingRan diagnostics, found codes f7e8 for motor stator over temp, f1e2 for main control fault, f7e3 motor module over current. Cleared codes. Checked continuity on motor, checked good 8-10 ohms. Checked physical connections on motor. Checked power in to unit, good at 123v. Ran manually spin test, low, medium, fault f7e3 motor over current. Lid lock will now not disengage. Unit needs control board. Customer not repairing at this time."
REFRIGERATOR MAYTAG MFX2876DRM02 "Cc unit still warm.Confirmed ff compartment temps still at Approx. 45 degrees. Ff evap good frost pattern, good air flow. Ff thermistor checks good. Called WP techline. Rick suggested FF thermistor, main control board or Ui board. Customer to call WP to see if parts can be covered. Estimate only at this time."
WASHER MAYTAG MVWC465HW2 "Cc: not draining or spinning, leaving wet clothes at end of cycleFound error codes f0e5 off balance load and f8e1 long fill no fillFound drain hose running directly to the drain on the floorAdvised customer that the drain cannot be ran on the floorRan auto test and calibrationRan drain and spinOp test ok"
DRYER MAYTAG MEDX655DW1 "Cc unit heats but does not runVerified no tumble but does hearChecked thermals, found thermal fuse open, and heater element shorted to ground. Unit needs thermal fuse and heater element.; ordrng 1 279838 (element,heater) and 1 WP3392519 (thermal fuse)"
REFRIGERATOR MAYTAG MFT2776FEZ00 Cc unit door makes sound when closingCustomer states sometimes her ff door making a scraping sound when it’s almost closed. Lubricated both door latches. Op test good.
REFRIGERATOR MAYTAG MFX2876DRM02 "Cc ff compartment still too warmVerified ff at 50 degrees. Checked frost pattern on ff evap. Frost pattern very weak. Found evap thermistor on cap tube instead of suction tube. Correct position on suction tube, frost pattern immediately improved. Advised customer to allow up to 24 hrs for temps to return to desired."
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer complaints there is a leak. I cycled the water dispenser and I cycled the icemaker. I inspected the water valves in the rear the waterlines the John gas fittings and the filter housing the filter housing connections all tested good I checked the drain hole in the rear inside the freezer tested good I was unable to find a leak
REFRIGERATOR WHIRLPOOL WSR57R18DM "Cc unit leaking water in bottomFound water sitting at bottom of unit, evap drain not draining. Found debris stuck in drain hole, possible mold growth. Snaked plastic tubing down drain hole, cleared standing water. Removed drain tube from rear of unit, flushed out. Op test good."
OTR MICROWAVE WHIRLPOOL WML55011HS0 Installed new part unit op tested good
REFRIGERATOR MAYTAG MFX2876DRM02 "Cc unit temps in ff higher than normal.Customer said hovering around 50 yesterday, down to 40 today.Checked temps in ff, read 42 degrees. checked ff evap, for frost pattern, no frost at this time. Ran diagnostics test 4, watched for frost when ff evap turned on, good frost starting. Set temps in ff to 35 from 33, set temps in freezer to 1 from -5. Advised to allow 24 hours to allow to regulate and check temps."
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cc unit freezing food on top shelfCustomer said things are freezing on top shelf and little shelf next to ice maker. Checked temps and thermistor operation, all checked good. Advised customer to avoid putting product prone to freezing on shelf next to ice box damper outlet. Explained how this unit operates."
REFRIGERATOR MAYTAG MRT519SZDM00 Cc: frost in freezer not cooling in fridgeFound frost build up in ff vents and all through the freezerFound small gap in freezer gasketShowed customer issueCustomer is going to repairLeaving unit unplugged to defrost
REFRIGERATOR GE GTS18GTHJRWW "Installed new defrost timer, op test good"
REFRIGERATOR KITCHENAID KRFF302ESS01 "Cc unit frosting in freezerFound condensation and frost on to of freezer near door in center. Found door not sealing on center on gasket, door hanging too low to cover mullion. Adjusted door upwards to cover entirety of mullion."
DRYER WHIRLPOOL WGD8800YC2 "Customer complaint that check vent light comes on and unit shuts down, ran diagnostics found f4e3( restricted airflow) error codes, started normal dry cycle, unit heated, good air flow outside , unit is operating as designed"
REFRIGERATOR GE GTS18GTHJRWW "Customer complaint of loud noise , confirmed, found evaporator frozen solid, bi metal and heater are good, unit needs new defrost timer ; ordrng 1 WR9X502 (timer defrost 82.48 ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
OTR MICROWAVE MAYTAG MMV4206FZ3 "Customer complaint that unit does nothing , found display blank, found fuse open, jumped out, heated a glass of water, installed new fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
WASHER MAYTAG MVWC565FW0 "Cc unit lid not locking to start cycle and wash light stuck onRan diagnostics, found codes f8e1 for long fill, and f0e5 for off balance load.Ran auto test, found no hot water entering, checked valve, hot water source valve was closed off. Ran calibration, op test good."
FREEZER MAYTAG MRT118FFFH01 "Cc unit has frost in freezerFound unit evap cover covered in frost, removed, found evap fan not running and evap covered in light frost. Steamed clear, tested evap motor, open, unit needs evap fan motor, replaced using truck stock. Evap fan now operational, sealed freezer liner with silicone. Op test good.; used 1 WP2315539 (MOTOR-EVAP) from stock"
WALL OVEN WHIRLPOOL WOS11EM4EB01 Installed new part unit op tested good. Recommended to customer to not use until the cabinet is re-done the base of the cabinet is open creating a vacuum for improper airflow
WASHER WHIRLPOOL LA9500XTN1 "Installed listed basket pads and agitator parts. Ran spin test with wet towels, basket vibration minimal. Op test good."
WASHER WHIRLPOOL LA9500XTN1 "Cc unit shaking in spin cycle. Confirmed vibration from spin tub in spin cycle with or without cloths load. Ordering plate pads. Agitator also does not operate correctly, agitator needs dogs. Customer wanted new fabric soft. Cap and cover as well.; ordrng 1 285744 (pad-suspen10.92) and 1 285811 (cam driven2168) and 1 63580 (sub to 85750761853) and 1 80040 (agitator dogs433) and 1 WPW10074580 (agitator cap446), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER MAYTAG PYE2200AYW Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
OTR MICROWAVE AMANA AMV2307PFW0 "Installed listed high voltage parts. Ran heat test, op test good."
DISHWASHER WHIRLPOOL WDF518SAHW0 "Cc unit not working, drainingCustomer showed popRan wash cycle, unit started filling and entered into e1 fault for water inlet failure. unit pumped water out. Water entering unit and filling tub good. Measure voltage across connector 4 pins 2 and 4. Dc voltage at 5 volts, did not change, should be approx 1.9v when water entering per techsheet. Flow meter shorted, unit needs flow meter.; ordrng 1 W11226325 (vent) and 1 W11230153 (cntrl-elec)"
DRYER MAYTAG PYE2200AYW Multiple pulleys are bad the shaft on the right rear roller is ate away. And Knob came broken ; ordrng 1 LA-1008 (roller kit rear) and 1 WP37001184 (KNOB)
DISHWASHER WHIRLPOOL WDT720PADM2 Cc: insulation falling outFound lower piece of insulation fallingReinstalled the insulationOp test ok
WASHER MAYTAG MAV8757AWW "The timer is stalling out not advancing properly the u;it needs a timer estimate ; ordrng 1 WP22003500 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
OTR MICROWAVE AMANA AMV2307PFW0 "Cc unit does not heatChecked amp draw to unit, drawing 5.75a. Dropped unit cabinet, checked diode, capacitor, both tested good using analog meter at 10k. Ordering magnetron and transformer.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr)"
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is leaking, found water valve not closing, installed new water valve, op test good"
RANGE FRIGIDAIRE FEF366EQE Cc: oven door locked during a bakeTested the oven probe had 1100 ohmsRan test bake to 350 degreesTested temps with temp probe and infrared thermometer Found cavity temps reaching 400 degreesUnit temp dropped to 340 degrees and started to cycle temps up to 375Advised customer if unit keeps over heating it will need a new control and oven probeUnit is working as designedCustomer states that she does not want to repair if it happens again