Appliance Repair in Wickliffe, Ohio
Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Wickliffe, Willowick, OH
D - Wickliffe, OH
Let me know when they were arriving. Sent me link so I could track where the tech was. Technician was professional and on time. The repair which was covered under my dishwasher warranty took about 10 minutes. No problems so far.
Very knowiedgeable tecnician.
Norman - Willowick, OH
Jeff was very knowiedgeable and professional. He is a real asset to Fred's appliance repair.
William - Wickliffe, OH
service was completed in a timely manner ith good suggestions from the service ech
Don - Willowick, OH
On time communicated problem to me. Kind person. Great job
Ingrid - Willowick, OH
Dawn - Willowick, OH
Great the guy came @ the beginning of the window. Courteous. Efficient
Vickie - Wickliffe, OH
Dianne - Wickliffe, OH
Very good service, thank you
Thomas - Wickliffe, OH
Jeff and I had a nice conversation during his time in my home.
Nancy - Willowick, OH
Great service, Jeff was very knowledgeable about my washer.
Elizabeth - Wickliffe, OH
Michael - Wickliffe, OH
Only complaint was that the technician arrived around 545 pm. And the time window was between. 2-5.pm. She did apologize. Service however was great and my part was fixed very quickly and under warranty. She was very professional. P
Response from Fred's Appliance Service:
Hi Michael, Thank you for dropping us a line and letting us know how your service went. We are sorry to hear that your technician arrived later than expected! Scheduling can be quite tricky and we are always striving to improve our accuracy. We are so happy that overall you were satisfied with your service and she was able to get your unit back up and running quickly! Have a great weekend, The Fred's Team
Great service as usual.
Patricia - Wickliffe, OH
Found that there was no problem. Added to my knowledge of the refrigerator and parts.
Knowledgeable, Professional, Friendly Service
Deborah - Wickliffe, OH
Appreciated all aspects of service. Technician was professional, knowledgeable, friendly, helpful, explained problem and repair necessary, high caliber of expertise and efficient. She is an asset to your company and would very much like to request her specifically. Thank you Corina!
Great service,worked around my schedule,and fixed right
Ronald - Willowick, OH
Informative and Friendly!
Kathleen - Willowick, OH
I was paranoid about how hot my dryer was getting, even on low heat. After Amana came out to check it and didn’t explain anything I reached out to Home Depot who sent Fred’s Appliance. Jeff was great! Even though nothing was wrong with the dryer he stayed and explained how the mechanics of the machine worked so I would know it was running safely. He was respectful and polite. Thank you so much!
Joseph - Willowick, OH
Jeff explained everything and took time to make sure I understand. No pressure experience. Thank you.
Evelyne - Wickliffe, OH
Jeff was very prompt and courteous
Fixed on the fly
Thomas - Willowick, OH
Came out for initial service. Needed an aurora board for lights. Had it shipped. He came back. Switched out the board and nothing changed. Perplexed he called his team. They told him what to check. After checking freezer light he thought of an unused part in his truck from an earlier job. Put that in and it worked. Was done in minutes after that. Could have been a whole nother couple of days with a part having to be shipped out. Thanks to Brian’s quick thinking the job got done.
Micro dived. Thanks
Mary - Willowick, OH
Good customer service. Micro was fixed. Friendly technician
Nicole - Willowick, OH
Roger - Willowick, OH
Dan did a great job and fixed my problem with my dishwasher quick
Fairway Blvd Washer Repair!
Roseann - Willowick, OH
Debra - Willowick, OH
Helpful hints for maintenance and very courteous and polite.
Donald - Willowick, OH
WASHER WHIRLPOOL WFC7500VW2 "The unit it is not spinning correctly the unit needs a motor the built in tachometer has failed cust Est only ; ordrng 1 WPW10192987 (motor-drve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWB835DW4 "Installed control and lid lock assembly. Could not run an op test on unit, as customer had no power at residence at the time."
WASHER WHIRLPOOL WFC7500VW2 Cc: will not pump water inCustomer states she can unplug unit for a while and it will work for a couple loads then stop again. Ran diagnostics all units seem to be functioning as designed. Spoke to BJ ran diagnostics could not duplicate issue. Op test ok
DISHWASHER WHIRLPOOL WDF560SAFT2 Installed latch. Ran test cycle. Op test ok
REFRIGERATOR WHIRLPOOL ASI2575GRS01 Cc: gasket damaged/ door separatingFound gasket damaged and inner door panel separating. Needs door
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Installed new part unit op tested good
WASHER WHIRLPOOL MVWB765FW3 Installed listed parts. Ran auto test and calibration. Op test ok
WASHER MAYTAG MVWB835DW4 "CC that the lid will not lock. Ran diag no codes. Ran a test cycle for the latch, good. Ran a calibration. Started a rinse and spin."
RANGE WHIRLPOOL WFE710H0AE1 Installed bake element. Ran test bake to 350. Op test ok
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Who is the customer’s hearing is the diverter control inside the fridge opening and closing. Needs replaced ; ordrng 1 WPW10594329 (control)
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 Cc of ice build up and leaking on the inside. Cleared out drain hose. Placed copper wire into drain to prevent freezing when unit goes into a defrost cycle. Optest good.
WASHER WHIRLPOOL MVWB765FW3 "Cc: not staying lockedFound error codes f0e3(overload) f5e1(lid switch fault, lid is open) f7e9(Locked rotor) f9e2(water ring detected, pump drive system problem). Basket spins freely. Ran auto test, during auto test the lid locked and unlocked on test 11. Started test back up, unit locked and continued. Got to test 17 unit finished then unlocked at test 18. Found oil leaking from gearcase. Needs gear case, control and lid lock.; ordrng 1 W10810403 (lid lock assy) and 1 W11134159 (gearcase) and 1 W11195970 (cntrl-elec)"
DISHWASHER WHIRLPOOL WDF330PAHW2 Installed latch strike. Ran wash test and checked door for proper seal. Unit operation normal. Op test good.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit not making iceRan ice maker diagnostics, all checked good. Ran ice bin test, reading bin full or not present, found ice maker turned off. Turned on, advised customer to allow 24 hrs for bin to present ice."
WASHER MAYTAG MVWX655DW Nothing wrong with the washer I press in held start to cancel the original cycle. The unit tested good I explain to the customer if it happens again press and hold the button until the flashing light goes away
DISHWASHER MAYTAG MDB8989SHZ0 Installed new part unit op tested good
REFRIGERATOR FRIGIDAIRE BFHS2611LM1 "Cc: not dispensing iceFound ice bin is broken and ice getting stuck inside. Needs ice bin. Customer to install.; ordrng 1 241860803 (ice container asm13942), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE WHIRLPOOL WFE710H0AE1 "Cc: she seen a flash and opened the door and seen smokingFound bake element open. Needs bake element. ; ordrng 1 W10779716 (elmnt-bake5857), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER GE GTW460ASJ4WW "Replaced lid lock assy,cleaned both pulleys with degreaser and replaced belt, reamed out air dome port with a 1/16 inch drill bit. Tested in spin. Unit went into high speed spin. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDFE104HPS0 "Installed parts listed, gave detergent pod samples, op test good"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed ice maker fan and ice maker. Ran fan test, harvest and ice maker fill test. Op test ok"
DISHWASHER MAYTAG MDB8989SHZ0 Spray arm fell off needs a new tad ; ordrng 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper)
REFRIGERATOR MAYTAG MRT711SMFZ00 Cc condensation in freezerSmall amount of ice buildup in upper right corner. Steamed gasket pliable and stretched. Sealed freezer liner with silicone. Wiped away condensation from freezer section. Advised customer to monitor.
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint dishes are not being cleaned and detergent pod won’t stay closed, confirmed, found dispenser built up with liquid type detergent and seal partially out of channel, unable to close dispenser door all the way, advised to use finish tablets or measure out 2 tbsp of detergent so it’s the same every wash, found mid and lower spray arms clogged with food particles, installed drain loop under sink, unit needs both spray arms and dispenser; ordrng 1 W10861000 (detergent dispenser) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)"
REFRIGERATOR KITCHENAID KBRS20EVMS4 Removed the old filter and installed new part unit op tested good
WASHER MAYTAG MVWB835DW4 "Cc: squealing during spinRan drain and spin. Found squealing and grinding coming from gearcase. Needs gear case and clutch. Replaced gear case and clutch. Ran auto test and Calibration, ran drain and spin. Op test ok; used 1 W10754448 (CABRIO CLUTCH), and 1 W10811956 (CABRIO GEARCASE) from stock"
REFRIGERATOR FRIGIDAIRE FPHB2899LFC "Cc: ice build up in rear of ff sectionFound solid block of ice in the ff section. Found mullion heater not closing when door is closed, allowing warm air in. Steamed out ice, adjusted door. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
MICROWAVE WHIRLPOOL WML55011HS "Cc: tray keeps falling off, and door has sharp corner on itFound customer installing tray incorrectly. Installed tray. Advised customer there is nothing I can do about the corner on the door, that is how it’s designed. Op test ok"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: intermittently making ice, Leaking from dispenser, frosting around ice maker vent. Found temps in ff section at 40 degrees and freezer at 2 degrees. Found ice maker error code e2(motor lost position) found ice box fan to be weak and not always functioning. Called whirlpool spoke with mike. Ran test 57 found ice maker not completing harvest. He advised to change ice maker and check to make sure there are no obstructions in fan and probably replace ice box fan. Pulled ice box down found no obstructions. Needs ice maker and ice box fan; ordrng 1 W10846539 (evaporator fan blade12449) and 1 W11294907 (icemaker13994), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE WHIRLPOOL WFG510S0AS2 Customer complaint her baking is not turning out as expected. Had customer preheat oven before arrival. Bought cookies for testing Package directions call for temp of 350 deg and 12-13 minutes. Took pics of cookies. Found oven not hot enough. Temp at 320 set at 350. Reset control to plus 30 deg and retested. Op test good
WASHER GE GTW460ASJ4WW "Found unit has a lid lock error and a small amount of oil is collected in the cover for the belt. Needs lid lock,belt,pulleys cleaned with degreaser and port reamed out with a 1/16 inch drill bit. Reschedule at customer request. ; ordrng 1 WH01X24697 (BELT) and 1 WH01X27954 (lid lock quick relea), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER AMANA NTW4516FW3 "Installed basket, drive block and suspension. Ran auto test and calibration. All functions passed. Ran drain and spin with 4 wet towels. Vibrations are normal. Unit operating as designed."
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced compressor held 29” vac for 15 min, added 4.5oz of r134a, unit has good frost pattern, op test good, advised customer to allow 24-48 hrs for temps to settle"
RANGE GAS KITCHENAID KGRS505XSS02 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock