Appliance Repair in Willoughby, Ohio

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Local Reviews
for Willoughby, Willoughby Hills, OH

Rated 4.8 out of 5 stars based on 72 customer reviews

Map of Willoughby, OH

Awesome service!





Map of Willoughby Hills, OH

Clicking Sound from Fridge




Our 2 1/2 year old Kitchenaid fridge started making an occasional clicking sound. Tech diagnosed that it was an intermittent issue with the compressor starter switch and replaced it. Fridge no longer makes the noise.


Map of Willoughby, OH

great service




our washing machine was diagnosed quickly & correctly


Map of Willoughby, OH

Good Job




Competant service delivered by a good technician who very helpful, too!


Map of Willoughby, OH

service technician




He was prompt with his appointment and definitely knows what he's doing.


Map of Willoughby, OH

Refrigerator is not operational after service.




Still searching for a repair.


Response from Fred's Appliance Service:

Hello William, Thank you for sharing your review, we are sorry to hear that your refrigerator is not working! We will be happy to send a technician out at no charge to take another look. Someone from our office will be calling you shortly to schedule an appointment. Thank you! The Fred's Team


Map of Willoughby, OH

great service




Sent from an extended warranty service. I am very happy with the follow up appointment options and will use them for service on other appliances I have. I can't rate the pricing for service since I was under warranty


Map of Willoughby, OH

Very professional and friendly service!





Map of Willoughby Hills, OH

excellent service




I always recommend Fred's.


Map of Willoughby, OH

Rebecca




Great experience. Will call again if I need help with an appliance.


Professional and Polite




Jeff came out and fixed the problem. Thank you Jeff.


Professional and Polite




Washer does not work at all now, just stays in sensing and wont wash at all.


Response from Fred's Appliance Service:

Hi Maxine, It was nice speaking with you a few minutes ago! We are sorry to hear that your unit is not working at all! We are happy to send a technician back out there today to get you all taken care of! Thanks! The Fred's Team


Professional and Polite





Fabulous




Knowledgeable technician


You shoulda seen this guy




Super great. Fast intelligent professional work. Logically troubleshooted and perfectly repaired my product to my satisfaction. Cleaned area and gave helpful information. I was very impressed and satisfied.


Quality




Both Brian and Jeff were very professional and adept at their trade. Would have them back the next time we need them!!


Mrs




Great and quick


On time, Great service




Jeff was on time and gave us great service.


Great Job




Really knew what he was doing. Made the fixes fast and correctly.


Jihn





Jeff




Professional prompt knowledgeable


Friendly and knew what they were doing





Whirlpool Dishwasher





Timely and competent servicr




The labor cost (above the service call price) was higher than expected and never mentioned by home office ahead of time...the technician was excellent


Problem Persists




My husband says the gentlemen who helped was very nice, but sadly the problem we were having is still happening the day after the technician came out.


Response from Fred's Appliance Service:

Hi Laura, We are so sorry to hear that you are still having some troubles! We would be happy to send a technician out to take another look. Since your unit is still under warranty, you will need to reach out the manufacturer directly to schedule the appointment. I just gave you a call and left a message with the details. However, if you have any questions at all for us, you can reach us at 1-888-45-FREDS. Thank you, The Fred's Team


Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB4949SHZ0 Unit returned for not draining. needs drain hose and some one to return the customers silverware which was still inside after return Drain hose can be shipped direct for RTM to add to unit. Afterwards unit op test good WE DO NOT HAVE TO RETURN ; ordrng 1 8269144A (drain hose)

Near Euclid Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

DRYER AMANA LER217W2 Installed new part unit op tested good

Near Sutton Ln, Willoughby, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR GE GNE29GSHESS "Upon arrival temp in fresh food at 57 but in freezer registering -6. Fan in fresh food rattling some. Called techline talked to Josh. Needs evap fan motor and according to parts also needs module to update software ; ordrng 1 WR60X26866 (EVAP FAN MOTOT DC) and 1 WR98R882802 (refer sum ver 8828.0), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sherbrooke Valley Ct, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

DRYER MAYTAG MEDB835DW4 Replaced blower wheel. Op test ok.

Near Gold Rush Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104ESS1 The unit has some food stuck unit the float. Unit op tested good

Near Tudor Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

DRYER AMANA LER217W2 The unit has poor airflow he still hasn’t had the venting done he has a guy coming out today to correct the issue the same views as open as before reorder replace; ordrng 1 WP40113801 (FUSE)

Near Sutton Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 the units lights are out again I called wp tl I unplug the freezer dome lights shoved a jumper wire in the connector jiggle the harness and the lights were flickering there is a pinch in the line inside the cabinet nonrepairable

Near Windsor Ave, Willoughby, OH 44094
Arthur V.

Arthur V.

WASHER GE GCWN4950D0WS Replaced pressure switch. Tested twice by reaching water level then running a drain and spin. Went into spin both times.switched water fill hoses so they were correct. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Westover Dr, Willoughby, OH 44094
Arthur V.

Arthur V.

WASHER GE GCWN4950D0WS "Customer complaint no spin. Put in drain and spin and unit spun properly. Checked motor indicating light and it was blinking normally. Ran a quick wash Found hot and cold water were switched. Found that unit would not go into spin from rinse without releasing air from pressure switch. Needs pressure switch and water switched. ; ordrng 1 WH12X10412 (switch pressure), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westover Dr, Willoughby, OH 44094
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE770H0FZ2 Replaced parts listed. Tested unit. Op test is good.

Near Euclid Ave, Willoughby, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR GE GNE29GSHESS Upon arrival unit had been off for a week while customer was out of town. Customer was not aware to have unit running before appointment. Unit was only running 20 min previous. Will have customer call if unit quits cooling. Customer states unit was about 10 deg too warm in fresh food area and 4 deg too cold in freezer. Advised cust to call if unit does not start cooling in 24-48 hrs

Near Sherbrooke Valley Ct, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

DRYER AMANA LER217W2 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Sutton Ln, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF302EBL01 "Customer complaint of clicking noise, clicking noise is coming from compressor star device, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device,op test good ; used 1 8201786 (STARTER) from stock"

Near Fowler Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

DRYER AMANA LER217W2 "The units thermal fuse is open needs replaced; ordrng 1 WP40113801 (FUSE. 6.75), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sutton Ln, Willoughby, OH 44094
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE770H0FZ2 "Found burnt terminal block and damaged wires Unit needs terminal block,main harness,and nuts for terminal block. ; ordrng 1 W11134661 (HARNESS MAIN ) and 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)"

Near Euclid Ave, Willoughby, OH 44094
Dan H.

Dan H.

WASHER WHIRLPOOL WFW86HEBC0 "Customer complaint of water build up in boot, found cat hair blocking drain ports, removed, water drained, op test good"

Near Euclid Ave, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB850WQ0 "Installed sensor, ran diagnostics auto mode, ran with no codes Op test good"

Near N Bay Dr, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Cc seems to not coolUnit plugged in for 48 hours, Unit temps set at 3 on both ff and freezer.Read temp in ff, 38 degreesRead temp in freezer, -2 degrees. Op test good"

Near Euclid Ave, Willoughby, OH 44094
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Installed listed parts, leveled unitOp test good"

Near Euclid Ave, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB850WQ0 "Cc unit not filling or spinningPlugged unit in turned on both hot and cold valvesRan diagnostics, found code f51 for reps sensor fault.Ran auto test, code f51 returnedHand spun basket to check rps input, as well as manual basket spin.Indicator lights not in proper sequence according to basket spin direction.Unit needs rps sensor; ordrng 1 WPW10178988 (sensor3236), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Bay Dr, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR KENMORE 106.581767 "Cc freezer not working, ice maker not making iceGood frost pattern on evap, evap fan not movingChecked power to fan motor, good at 121v, fan motor resistance is open, high Meg ohms.Unit needs evap fan motorCustomer unhappy with having to order part, doesn’t want to wait that long, calling another appliance service.Writing up as estimate only, paid service"

Near Erich Dr, Willoughby Hills, OH 44092
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Found three way valve unplugged, plugged in ran test 4, good frost pattern on freezer section evaporator, advised customer to monitor"

Near N Bay Dr, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW0 "Installed tub ringNoticed evidence of basket rubbing on outer tube, top of tub is cracked as wellToo much play between tub and basket.Found all hub drive screws loose, tightenedRan spin test unloaded, then spin test with wet clothesStill a slight wobble but better.Op test good"

Near Eddy Rd, Willoughby Hills, OH 44092
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB8959SFH4 Installed new part unit op tested good

Near Orchard Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SHZ0 Whoever installed the dishwasher hooked it up to the old drain system I took a picture of the drain hose that runs through the floor completely incorrect I told the customer to go back to the installer to come back out and do it correctly

Near Delta Cir, Willoughby, OH 44094
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 Installed new suspension springsOk test good

Near Euclid Ave, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees , freezer section temperature at 46 degrees , no frost pattern on freezer section evaporator , ran test 4, no frost pattern forming, unit needs new fresh food section evaporator; ordrng 1 W11116006 (evaporator)"

Near N Bay Dr, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFH01 Installed listed partsOp test okAdvised customer due to unit being in garage they would have to warm unit or garage area in order for unit to regulate temperature correctly

Near Pebblebrook Dr, Willoughby Hills, OH 44094
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new control, op test good"

Near N Bay Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

DRYER MAYTAG MEDX655DW1 Installed new part unit op tested good

Near Tamarac Blvd, Willoughby, OH 44094
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW0 "CC that the unit shakes and moves in a spin. Checked the suspension rods, good. Started a load with clothes on a rinse a spin. Found the tub ring is cracked. Called SM to order part.; ordrng 1 W10849477 (ring-tub)"

Near Eddy Rd, Willoughby Hills, OH 44092
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4516FW2 The unit had a no fill long fill code I cleared the code recalibrated the machine unit tested good

Near Tamarac Blvd, Willoughby, OH 44094
Jeff M.

Jeff M.

DRYER MAYTAG MEDX655DW1 "The timer isn’t advancing heating circuit tester good needs a timer; ordrng 1 WPW10642928 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tamarac Blvd, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Reclaimed refrigerant from unit, installed compressor and new drier.Pulled 30 inch vacuum on system for 15 min. Held system in vacuum for 15 more minutes. Added 5.3 oz of r134a refrigerant. Checked for frost pattern to start. Waited 15 min, and checked frost pattern again. Op test ok"

Near Euclid Ave, Willoughby, OH 44094