Appliance Repair in Willoughby, Ohio
for Willoughby, Willoughby Hills, OH
STEPHANIE - Willoughby, OH
sheryl - Willoughby, OH
I am very satisfied with service from 1st phone call to the completed repairs . This repair was under warranty from the manufacturer so I’m not sure about their pricing but I would use them again if the need arises.
Great service!!! REALLY
BARBARA - Willoughby, OH
On Time / Great Service / Courteous / Professional / Credit to your company
DIANA - Willoughby, OH
JOSEPH - Willoughby Hills, OH
Dan was extremely professional, knowledgeable, friendly, and courteous. He really took his time and check my refrigerator thoroughly, all the while explaining to me what he was doing.
MVWC415EW2 MAYTAG WASHER Customer complaint of loud screeching noise durning wash cycle, Ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, heard scraping sound, found pulley shield warped and hitting pulley, no damage to pulley, installed new shield, op test good ; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd
MFI2269VEM10 MAYTAG REFRIGERATOR Customer complaint that unit is not making ice, confirmed, jumped out t-h, ice maker cycled but never filled, unit needs new ice maker, truck stock ice maker was recieved damaged(see pics), ordering new ice maker, new harness has already been installed just need to install ice maker ; ordrng 1 W10882923 (icemaker), used 1 W10882923 (ICE MAKER ASSY) from stock, schdld next appmnt for 2/28 WED
JBP66BY3WH GE RANGE Customer complaint that oven is not heating, started bake for 350 degrees, oven did not heat, bake element is good, control is not sending power to element, unit needs new control, customer does not want repair at this time
WFG505M0BS3 whirlpool range Installed new part unit op tested good ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.