Appliance Repair in Willoughby, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Willoughby, Willoughby Hills, OH
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Dawn - Willoughby, OH
Great service! Very professional and friendly
Great service
John - Willoughby, OH
Great Service
Joe - Willoughby, OH
Jason was very knowledgeable, ordered the parts needed to fix the stove, a few days later came back to install the parts, stove working great. Fred's Appliance has very friendly customer service agents, overall great job.
Great Service
Therese - Willoughby, OH
Repairman was on time ,a fast worker and very nice
Great
Fayc - Willoughby, OH
Great. Explained everything. Polite and understanding
Real great work
Thomas - Willoughby, OH
Great service!
Srm - Willoughby, OH
Excellent service very prompt keeps you posted when they are coming and sends you a picture of the techican that is coming! Highly recommend
Excellent service and timeliness
Dennis - Willoughby, OH
Efficient and thorough
Alex - Willoughby, OH
so glad to have this working it was brand new and we were unable to use it. Now we can.
great and efficient service!
Maria - Willoughby, OH
Joe was very thorough in helping us understand what happened and how to record the issue on my phone if it happens again. Would recommend him for professionalism and efficiency!
Great Service
Marlene - Willoughby, OH
We had Jason from Fred’s Appliance and he is very knowledgeable about everything. We had him come out last year and requested him this year. He was very polite and could not ask for anyone better. Would recommend Fred’s appliance to anyone.
Gloria
Gloria - Willoughby, OH
As always Jeff M. did an outstanding job. He was my first experience with Fred’s service. His knowledge, professionalisms, and dedication is the main reason I am a repeat customer. He is also the reason I recommend Fred’s.
Constance
Constance - Willoughby, OH
Great service!
Kristian - Willoughby, OH
came earlier than expected
Laura - Willoughby, OH
fixed the problem on the spot. happy with his service
Jeff was very nice.
Donna - Willoughby, OH
Great service. Jeff was very nice
Donna - Willoughby, OH
Service Exceeds Expectations
Lynn - Willoughby Hills, OH
Corina always explains what she is doing, provided helpful hints on using the appliances (and explains why it helps), is on time, calls prior to confirm I will still be available, etc.
Great service, very knowledgeable and repectful
Frank - Willoughby, OH
Great Service
Carl - Willoughby Hills, OH
Superior Tec.
Super service
Lisa - Willoughby Hills, OH
The technicians are always professional, knowledgeable and honest. I wouldn’t call anyone else!
Courteous and professional service.
Dalia - Willoughby, OH
Jeff was prompt and efficient and resolved our refrigerator lighting issue.
Thanksgiving Thanks!
Lynn - Willoughby Hills, OH
Even though my oven was working when Corina came (after 4 days of not working of course!), she spent the time to determine possible causes, ordered parts to correct those issues (I was able to return what wasn’t needed), and came back in time to correct the issue the day before Thanksgiving. I gave “pricing” an average rating as I have no idea whether the parts/labor were priced high or low. My husband is pretty handy and generally can identify and correct mechanical issues.
Great Service!
Carol - Willoughby Hills, OH
Our technician, Joe, gave us great service and customer service (I had Maddie twice) was very good and helpful.
Excellent Service Again!
Carol - Willoughby Hills, OH
Joe gives excellent service. He is very personable, efficient and does an excellent job. Fred's Appliance certainly knows how to train their people not only to do an excellent job, but to be very customer oriented.
Joe O.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: not cooling properlyFound unit has no frost pattern. Unit pulling .56 amps. No signs of leak in compressor compartment. Needs evaporator, compressor, and drierCalled whirlpool tech line, spoke with Andy. He documented; ordrng 1 WPW10317014 (evaporator)"
Jeff M.
REFRIGERATOR KITCHENAID KRFF507ESS00 The unit was not running. I unplugged it and plugged it in op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL MSB2354GRW As I was starting to defrost the units I noticed that the heating element was not plugged in so I set the unit to defrost with the original timer in place and tested to see if it was sending power it’s sending 120 V AC does not need a timer. I also tested the heating element and in-line fuse the heating harness has failed needs a new heating element harness. I finish steaming out the refrigerator so the customer has some thing that works in the meantime; ordrng 1 WP61006116 (heater t)
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Installed freezer door rails. Op test good.
Dan H.
REFRIGERATOR WHIRLPOOL WRT3L1SZYW00 "Customer complaint that unit is not keeping temperature, fresh food section temperature at 39 degrees, freezer section temperature at -1 degrees, unit is operating as designed"
Dan H.
DRYER WHIRLPOOL WGD4850HW0 "Customer complaint that unit is not starting, pressed start button, unit started, unit heated, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
Jason N.
DRYER WHIRLPOOL WGD8500DC4 "Cc unit not heating Customer stated she had another service company out a week ago for the same problem. They replaced a small metal piece? Confirmed no heat from unit. Found no power at ignitor, 0v. Checked all thermals, found hi limit thermostat open. This thermostat(279816) is used for electric dryers, will not work with gas dryers. Ordering correct thermostat. Customer unsure of scheduling, will call office to schedule for finish up visit.; ordrng 1 WP8573713 (thermal cut off fuse)"
Dan H.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Customer complaint that unit is not making ice, confirmed, cycled ice maker, ice maker cycled but never filled, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10882923 from stock"
Dan H.
WHIRLPOOL REFRIGERATOR n/a "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at at 20 degrees, evaporator fan is not running, evaporator fan motor is receiving 120vac, unit needs new evaporator fan motor, installed new evaporator fan motor, op test good ; used 1 WP2315539 from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Cc unit freezer door hard to open and noisy. Found freezer door stiff opening. Lubricated rails with food grade silicone. Door free opening now. Customer thinks there is a mechanical issue. Advised I can replace door rails.; ordrng 2 WPW10120018 (slide rail (frz))s"
Jeff M.
REFRIGERATOR WHIRLPOOL MSB2354GRW "Unit has frost back over the defrost timer has failed needs a new defrost timer; ordrng 1 WP68233-2 (defrost timer), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER MAYTAG MVWB850YG0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc: frost build upFound door not shutting completely. Found screw loose on track. Found left hand track screw hole is stripped, called whirlpool tech line spoke with Brian, he stated unit is being put up for review. Someone should be in contact with us or the customer.; saved tckt"
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit not dispensing cubes only crushedConfirmed only crushed ice when cubed selected. Pulled container, checked solenoid selector, checked good. Found ice buildup around container dispenser door, not allowing doors to open and let cubes out. Cleared ice, retested, will now dispense cubes. Op test good."
Jeff M.
WASHER MAYTAG MVWB850YG0 "Bearing have failed needs replaced. The unit is over seven years old there’s a good chance that tub might not come out easily. ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL MSB2354GRW "Cc unit not cooling in ff section, ice buildup in freezerFound evaporator frosted and drain tube clogged. Cleared drain and defrosted evap. Op test good."
Jeff M.
WASHER MAYTAG MVWX655DW Hook the unit up could not find an issue in tested good
Jeff M.
RANGE WHIRLPOOL WFE770H0FZ Hooked unit up op tested good
Corina B.
WASHER WHIRLPOOL MHW5630HW0 CC that there is water leaking from the center. Replaced the defector. Started a quick wash. Optest ok.
Joe O.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc: freezing food in ff section pantry drawers, cracking noiseFound temps in pantry drawers at 32 degrees. Temps on top 2 shelves at 36 degrees. Found temps in ff section set to 42 degrees. Replaced harness, control, and damper. Advised customer to allow 24 hours for temps to adjust. Advised customer not to place items in front of vent. Op test ok"
Joe O.
DISHWASHER MAYTAG MDB4949SHZ0 "Cc: burning smell, door hot to touchChecked harness, control, and ui. Could not locate any melting or burn spots. Ran diagnostics test cycle. Unit functioning as designed. Op test ok"
Joe O.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed mullion. Op test ok
Joe O.
REFRIGERATOR GE GSL25IFRFBS "Cc: ice build up, leakingFound drain plugged up. Needs drain cleared. Cleared drain. Op test ok"
Joe O.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Found million rail damaged. Re ordering mullion.; ordrng 1 W10698203 (rail-mulln)
Joe O.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Cc: led lights not working, mullion heater not sitting flushFound freezer light burned out. Replaced freezer light. Mullion heater not sitting against door when opened, hitting the other door when closing. Attempted to adjust door and heater. No adjustment. Needs mullion heater. ; ordrng 1 W10698203 (rail-mulln)"
Jason N.
RANGE IKEA IBS550PWW00 "Installed main control board, encoder dial board and door latch assembly. Ran bake test, broil test and general functionality tests. Op test good."
Dan H.
RANGE MAYTAG MER6600FW2 "Installed new hinges, op test good"
Dan H.
WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not spinning, ran drain and spin cycle, unit spun, ran diagnostics no error codes found, leveled unit, unit is operating as designed"
Jason N.
DRYER SAMSUNG DV42H5200EPA3 "Cc unit making noiseRan dryer test, found blower wheel making a loud grinding sound. Removed sock stuck in blower wheel. Retested, no abnormal noise, op test good."
Jason N.
DISHWASHER KITCHENAID KDTE334GBS0 "Cc unit did not drain at end of cycleCustomer stated she thinks the unit is not seated correctly into cabinet space, the gasket isn’t flush and that’s causing the door not to close all the way. Found cabinet seal twisted inward on bottom. This will not cause the issues customer described. Straightened out. Ran diagnostics, no codes stored. Hit cancel, unit drained. Started normal wash cycle, then cancel drain. Unit is working as designed. Customer then stated it leaked as well. Ran wash test for 15 min, no leaks found at this time. Set down water mit mat."
Corina B.
RANGE WHIRLPOOL WFE540H0ES0 CC that the oven is not working. Checked the terminal block l1 to n 120 l2 to n 0 l1 to l2 0 volts. Will need an electrician
Corina B.
REFRIGERATOR GE GSF25XGRABB Replaced the damper. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Corina B.
WASHER GE GTWN7450D0WW "CC that the unit grinds when running. Greased the shifter. Advised cust to replace the shifter, just wants us the grease the part. Part is no longer available. Will need a gearcase also."
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that the water is not dispensing, the lights went out and are back on. Checked the deli pantry ui, good. Ran step 45 water came out of dispenser. Disconnected the panty ui and unplugged the unit water stated working. Will need a ui."