Appliance Repair in Willoughby, Ohio

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Local Reviews
for Willoughby, Willoughby Hills, OH

Rated 4.9 out of 5 stars based on 45 customer reviews

Map of Willoughby, OH

Ernie & Mary Halal




The fella you sent to us could not have been nicer.


Map of Willoughby Hills, OH

Excellent Service




Brian provided a thorough and informative assessment of the problems with our washing machine. He was cordial, diligent, and knowledgeable.


Map of Willoughby, OH

Prompt, professional service




Brian provided great service and was very thorough. He explained the problem very well and answered all our questions.


Map of Willoughby Hills, OH

Best Service I Ever Had!




Jeff was terrific. He explained the problem, which was too much detergent and fabric softener. Here I thought I was using the least amount of what the detergent mfgr. said to use and it was still too much. Thanks to Jeff for explaining everything and I will take his advice as to the amount to be used. In fact, I am going to switch to the detergent Pods as suggested by Jeff. Jeff and Fred's Appliance gets a AAA+ from me.


Response from Fred's Appliance Service:

Carol, We really appreciate you taking the time to share you experience with us. We are so happy to hear that Jeff provided such great service for you! While we hope your appliances stay in good working condition, if you ever need us we are just a phone call away 1-888-45-FREDS Have a fantastic weekend! The Fred's Team


Map of Willoughby, OH

Great service




Jeff was very helpful and full of information.


Map of Willoughby Hills, OH

GOOD FRIENDLY SERVICE





Map of Willoughby, OH

Home washer repair




Impressed with Jeff Merit


Map of Willoughby Hills, OH

Great service




Knowledgeable and efficient


Map of Willoughby Hills, OH

First Class Service




Jeff did a great job servicing my double wall oven. He was knowledgeable and very professional.


Map of Willoughby, OH

Service Review





Great Service!





Service guy was great, knew what he was doing




The service was prompt and on time, unfortunately I cannot give good reviews to the appliance itself, a Maytag dryer. Bought it in Jan 2018 and this was the second service call already


Very satisfied




On time, very professional


Great service an on time




Very clean cut and ask questions and amazingly waited for me to stop talking.then he explained how to best use product for longevity of machine plus, care of it.


Response from Fred's Appliance Service:

Hi Darrel, Thank you for submitting your review! We are happy to hear that you had such a great experience and that your technician was patient and informative. Always feel free to reach out should you have any questions about your machine! Have a great week! The Fred's Team


Great Service. Corina was very knowledgeable and customer frendly.





Outstanding Service




Fred's appliance was polite, personable and professional from the start. The customer care team answering the phone could not have done a better job. The repair tech, Corina was awesome. She was neat and clean and quickly diagnosed and resolved our issues with our brand new refridgerator.


Response from Fred's Appliance Service:

Hi Mona, Thank you so much for taking the time to submit your review and feedback. We've got a great team here at Fred's, from the office to the field techs, and we are glad you had such a great experience. Happy to hear that Corina did an efficient job at getting your refrigerator running again. Have a great weekend! The Fred's Team


Denise




Fast and great service


Honest assessment




Was disappointed to here that the cost of repair was almost as much as a new machine but Brian was fair and honest with my 8 yr old machine. Sad it didn’t last longer.


Great service




Corey was great! He’s friendly, professional, explains the problem and what he’s fixing. Thank you!!


Michelle




Great service. Technician was prompt, informative, polite and very helpful.


Very helpful




Corey ran about 2 hours late due to another call. I wish a dispatcher would have called to let me know instead of me just waiting around until 7pm. Once he arrived I told him I only had a half hour available and he did everything he could to make sure I was happy and could pick up my child on time .


Response from Fred's Appliance Service:

Hello Natalia! Thank you for your note. Very sorry Corey ran behind. Appliances do get the best of us sometimes. We're glad we were able to connect with you. Thanks again, and we're here to help if needed. Thank you! -The Fred's Team


Great




Very good. Employee sent to fix micro wave was very good. Would recommend your service to friends.


Great technician




Jeff was very knowlegable and professional.


Ahead of schedule and completed in one visit!





Very polite technicians




Great service


Corey L.

Corey L.

GTK21GBEBBS GE Refrigerator Customer complaint of ice build up in freezer and frost, confirmed, found back wall frosted and an ice clump under ice maker attached to rack, found im fill tube detached from back of unit, quoted to repair, ok, installed permagum sealer around fill tube and remounted tube to unit, op test good; used 1 WP505587 (PERMAGUM SEALER 61.42)

Near Ridge Rd, Willoughby, OH 44094
Brian M.

Brian M.

DU1055XTVD1 Whirlpool Dishwasher Cc that unit has long cycle time Ran auto test test completed in allowed amount of time Advised customer that this unit does take up to 105 min maybe a few min longer ; Job Cmpltd,

Near Istra Ln, Willoughby Hills, OH 44092
Brian M.

Brian M.

C301 Whirlpool Range Cc that unit has exposed wires and blower does not workFound wire cover plate missing Found blower wheel getting power but not spinning Wire cover is no longer available to order Needs blower motor ; ordrng 1 707704K (motor net),

Near Istra Ln, Willoughby Hills, OH 44092
Corina B.

Corina B.

MAH4000AWW maytag washer Replaced the timer. CCthat the cold water does not flow into the unit. Checked the hose, good. Will need a new water valve.

Near Hayes Ave, Willoughby, OH 44094
Brian B.

Brian B.

KUDP02SRSS1 kitchenaid dishwasher Machine not draining. Removed pump, no obstructions. Pump humming. Also, door cable broken

Near Rivers Edge Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

FRIGIDAIRE REFRIGERATOR FGTR1845QF he unit is set to it warmest setting and the freezer is still -11 and fridge is 40 the unit needs a temp sensor ; ordrng 1 240597203 (sensor), schdld next appmnt for 8/15 WED 8-12,

Near Melody Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

ROPER WASHER RTW4516FW Could not find a issue recalibrated the machine unit tested good; Job Cmpltd

Near Tamarac Blvd, Willoughby, OH 44094
Brian M.

Brian M.

NTW4516FW2 amana washer Cc that lid lock broke Customer had unit torn apart, he tried to fix latch himself Crossed wires now control does not read that a lock is installed

Near Fowler Dr, Willoughby Hills, OH 44094
Corina B.

Corina B.

MAH4000AWW maytag washer CC that the timer does not advance unless you more it ahead. Will need a new timer. Called SM to order part; ordrng 1 WP22002867 (timer)

Near Hayes Ave, Willoughby, OH 44094
Corina B.

Corina B.

ED5FVGXWS01 whirlpool refrigerator Replaced the water valve. Optest ok

Near Cherokee Trail, Willoughby, OH 44094
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER GU2300XTVQ1 Found unit touch pad not responding. Needs user interface est=89.95 service call. 18.95 shipping. 98.00 labor. 152.49 parts. Total est = 384.59. Does not want repaired ; , Job Cmpltd

Near Bay Ct, Willoughby, OH 44094
Brian M.

Brian M.

MFF2558DEH00 maytag refrigerator Cc that door is popping open Found freezer basket not installed correctly and causing door to misalign when shutting Repositioned basket OP TEST OK ; Job Cmpltd

Near High Point Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR ED2LHAXMQ10 Installed new part unit op tested good ; Job Cmpltd,

Near Palomino Trail, Willoughby, OH 44094
Jeff M.

Jeff M.

MAYTAG WASHER MHW7000XW2 The unit has a f6e3 Communications error between main control and user interface. EST only cust will call wp ; ordrng 1 W10604655 (cntrl-elec) and 1 WPW10442139 (CCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Riverside Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

FRIGIDAIRE FREEZER FFHS2611LBF Installed new part unit op tested good ; Job Cmpltd,

Near Palmer Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

MAYTAG WASHER MVWB766FW0 Cust is using a little over 2/3 a cup of softener. I recommend for them to cust back to 2 t spoon per wash. And run the clean washer cycle more till the issue goes away ; Job Cmpltd

Near Milann Dr, Willoughby Hills, OH 44094
Corina B.

Corina B.

ED5FVGXWS01 WHIRLPOOL REFRIGERATOR CC that the water does not work not does the ice. Found a saddle valve on the waterline to the unit. Advised cust to replace the saddle valve with an inline valve. Found the ice maker fill tube frozen with water. Will need a new water valve and ice maker. Cust said im was working fine before the line was frozen. Will call later if ice cubes come out hollow

Near Cherokee Trail, Willoughby, OH 44094
Jeff M.

Jeff M.

MAYTAG REFRIGERATOR MFF2558DEH00 he freezer door was cracked open on the left side. Customer needs to open the door from the dead center of the door or the right of the door. opening the door from the left will cause the freezer drawer to shift to the side. Unit op tested good ; Job Cmpltd

Near High Point Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRX986SIHZ The unit had a avg temp of 35 in the fridge and the freezer was -8 unit op tested good. ; Job Cmpltd,

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

A882 Whirlpool Washer Cc that unit will not wash all the time and hardly drains Found grease blown all over customers floor and brake engaging while spinning Needs Transmission assy Parts are no longer available to order

Near Rogers Rd, Willoughby Hills, OH 44094
Holly B.

Holly B.

WED9470WW1 Whirlpool Dryer Installed belt and pulley OP TEST OK

Near Willow Creek Pl, Willoughby, OH 44094
Brian M.

Brian M.

WRX986SIHZ00 WHIRLPOOL REFRIGERATOR Customer showed pop Cc of ice build up on upper left hand side of freezer Found gasket not hitting Steamed gasket to form it back into place OP TEST OK ; Job Cmpltd

Near Highland Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR ED2LHAXMQ10 The unit is leaking right behind the filter housing needs a new filter n filter housing; ordrng 1 EDR5RXD1 (FILTER ) and 1 WP2186443 (FILTER HOUSING ), schdld next appmnt for 8/3 FRI 8-12

Near Palomino Trail, Willoughby, OH 44094
Jeff M.

Jeff M.

MAYTAG REFRIG/TOP-FREEZ MFT2776FEZ00 Installed new part unit op tested good ; Job Cmpltd

Near St John's Bluff Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

FRIGIDAIRE FREEZER FFHS2611LBF he unit is too warm in the fridge the damper control is not working needs replaced ; ordrng 1 242303001 (damper assy),

Near Palmer Dr, Willoughby Hills, OH 44094
Brian M.

Brian M.

WED9470WW1 Whirlpool Dryer Cc of scraping noise Found idler pulley seized And belt worn into pulley Needs belt and pulley replaced ; ordrng 1 279640 (pulley,idler2110) and 1 661570V (belt1986)

Near Willow Creek Pl, Willoughby, OH 44094
Brian M.

Brian M.

WED9470WW1 Whirlpool Dryer Cc of scraping noise Found idler pulley seized And belt worn into pulley Needs belt and pulley replaced ; ordrng 1 279640 (pulley,idler2110) and 1 661570V (belt1986)

Near Willow Creek Pl, Willoughby, OH 44094
Paul P.

Paul P.

KRSC503ESS00 KITCHENAID REFRIGERATOR Found drain had clogged, causing leak into fresh food compartment bottom. Made sure drain was positioned correctly, cleared out drain. Refrigerator is operating properly.

Near Pebblebrook Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

KITCHENAID REFRIGERATOR KRBR109ESS00 he units freezer door was cracked open unit op tested good ; Job Cmpltd,

Near Ridge Rd, Willoughby, OH 44094
Jeff M.

Jeff M.

MAYTAG REFRIG/TOP-FREEZ MFT2776FEZ00 The unit ff evap frosted over the unit has already had the sensor kit replaced earlier this yr the units gasket looked good the unit is not be opened contently. The unit needs a sensor it and main control ; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN KIT), schdld next appmnt for 7/31 TUE 8-12,

Near St John's Bluff Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR ED2LHAXMQ10 Cust put a new copper water line on the unit the air in the line gave him issues when he tried to purge the line unit op tested good. The ui is broken the buttons are showing potential shocking hazard ; ordrng 1 2261177W (cover-frnt), schdld next appmnt for 7/31 TUE 8-12,

Near Palomino Trail, Willoughby, OH 44094
Jeff M.

Jeff M.

MAYTAG REFRIG/TOP-FREEZ MFT2776FEZ00 The unit ff evap frosted over the unit has already had the sensor kit replaced earlier this yr the units gasket looked good the unit is not be opened contently. The unit needs a sensor it and main control ; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN KIT), schdld next appmnt for 7/31 TUE 8-12,

Near St John's Bluff Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL RANGE WFE515S0ES0 Looks like the bottom of the oven is crushed most likely it was dropped the bottom drawer will not fit the bottom panel of the oven does not fit insulation appears to be in place on the right side. But the frame is bent up the unit can’t be repaired. Called wp tl file# 7722551139; Job Cmpltd,

Near E 365th St, Willoughby, OH 44094
Brian M.

Brian M.

MDB8959SBW3 Maytag Dishwasher Installed control and Ui OP TEST OK

Near Rockefeller Rd, Willoughby Hills, OH 44092