Appliance Repair in Willoughby, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Willoughby, Willoughby Hills, OH
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Rose - Willoughby, OH
Wasn't very knowledgeable hd to look up a lot and i had to tell him whT I thought was the prblem. Corena is the best tech and I don't want anyone but her coming out anymore she's the only one that knows what she's doing! Give her a excellent rating
Response from Fred's Appliance Service:
Hi Rose! Thanks for sharing your experience with us. We apologize that you felt your technician was inexperienced and unsure during your visit, but happy to hear that you've had positive outcomes with Corina. If you have any additional comments in regards to your dryer repair just let us know. Thanks and have a good day! -The Fred's Team
Joe C.
Maria - Willoughby Hills, OH
Great
Ian - Willoughby, OH
Great service and communication of the time of arrival
Lisa - Willoughby, OH
Great service in finding the problem, ordering the part and scheduling the follow up call. Appreciate that you can track your service tech during the day of the repair to better prepare for his arrival.
Robert
Robert - Willoughby, OH
Did good job
Bravo Zulu!
SEALS - Willoughby Hills, OH
Icemaker works great.
Great service!
Sam - Willoughby, OH
Great always on time communicates well! Very polite
Dawn
Dawn - Willoughby, OH
Great service! Very professional and friendly
Great service
John - Willoughby, OH
Great Service
Joe - Willoughby, OH
Jason was very knowledgeable, ordered the parts needed to fix the stove, a few days later came back to install the parts, stove working great. Fred's Appliance has very friendly customer service agents, overall great job.
Great Service
Therese - Willoughby, OH
Repairman was on time ,a fast worker and very nice
Great
Fayc - Willoughby, OH
Great. Explained everything. Polite and understanding
Real great work
Thomas - Willoughby, OH
Great service!
Srm - Willoughby, OH
Excellent service very prompt keeps you posted when they are coming and sends you a picture of the techican that is coming! Highly recommend
Excellent service and timeliness
Dennis - Willoughby, OH
Efficient and thorough
Alex - Willoughby, OH
so glad to have this working it was brand new and we were unable to use it. Now we can.
great and efficient service!
Maria - Willoughby, OH
Joe was very thorough in helping us understand what happened and how to record the issue on my phone if it happens again. Would recommend him for professionalism and efficiency!
Great Service
Marlene - Willoughby, OH
We had Jason from Fred’s Appliance and he is very knowledgeable about everything. We had him come out last year and requested him this year. He was very polite and could not ask for anyone better. Would recommend Fred’s appliance to anyone.
Gloria
Gloria - Willoughby, OH
As always Jeff M. did an outstanding job. He was my first experience with Fred’s service. His knowledge, professionalisms, and dedication is the main reason I am a repeat customer. He is also the reason I recommend Fred’s.
Constance
Constance - Willoughby, OH
Great service!
Kristian - Willoughby, OH
came earlier than expected
Laura - Willoughby, OH
fixed the problem on the spot. happy with his service
Jeff was very nice.
Donna - Willoughby, OH
Great service. Jeff was very nice
Donna - Willoughby, OH
Service Exceeds Expectations
Lynn - Willoughby Hills, OH
Corina always explains what she is doing, provided helpful hints on using the appliances (and explains why it helps), is on time, calls prior to confirm I will still be available, etc.
Jason N.
DISHWASHER WHIRLPOOL WDF590SAJM0 "Cc unit not drying properly.Customer states some water remaining on dishes at end of cycle. Ran diagnostics, no codes stored. Ran diagnostics cycle till end, heater turning on. Unit is working as designed. Advised customer to turn on heated dry function and to always use rinse aid for best drying performance. Op test good."
Joe O.
WASHER KENMORE 110.2613241 "Cc: bearing noises, wash plate free spinsFound wash plate splines and gear case splines worn out. Needs gear case and wash plateCustomer does not want to repair at this time"
Corey L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint of freezing over, unit was not plugged in, unit operating normally, advised unit needs power for 24 hours to determine freezing over"
Jason N.
DRYER MAYTAG MED5100DW1 "Cc unit not drying clothing all the way. Customer stated she has pipe moved from in front of vent outlet, confirmed. She stated she recently changed dryness level to more dry to see if it would help. Found customer had changed dryness level to f4 which is 15% less dry. Changed dryness level to f3 for 30% more dry. Also found customer had Energy Saver option turned on as well, which reduces temps in sensor dry mode for energy efficiency, turned this off. Ran diagnostics, no codes stored. Ran timed dry on high, exhaust temps at unit reaching 170 degrees peak and cycling. Customer does have a vent run of approx. 12 to outlet. Airflow at outlet is still ok. Advised customer to keep these settings and monitor the next few clothing loads for dryness."
Jason N.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit lights not workingFound freezer led module out as well as top ff lights. Replaced freezer light module using customer supplied pre Id module from last visit out, (W10695459). Illumination returned to all lights, op test good."
Jason N.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Cc unit not spraying water in cycle, Customer sent pop, Ran diagnostics, found codes 4-3 for wash motor not running and 7-1 for no heat. Wash motor did not turn on in diagnostics cycle. Unit needs control and wash motor.; ordrng 1 W11087208 (cntrl-elec) and 1 W11219382 (pump&motor)"
Jason N.
DISHWASHER MAYTAG MDB8949SBW3 "Cc unit leaking Customer states it will leak from bottom of door. Ran wash test cycle. Noticed excessive sudsing in unit. Pulled door panel off, observed water level with suds. Water being pushed out of bottom of door. Customer using cascade liquid, customer states her husband is known to fill detergent cup all the way to the top. Advised to use less detergent or switch to pods as they are premeasured. Customer also states one of the console buttons doesnt work, confirmed quick wash button will not function. Ordering ui console.; ordrng 1 W10811166 (panel-cntl)"
Dan H.
DRYER MAYTAG MEDC465HW0 "Installed new timer, op test good"
Jason N.
DISHWASHER KITCHENAID KDTE334GPS0 "Cc unit trips fuse or doesnt power back onCustomer stated she would have to reset breaker after the cycle to be able to start another cycle. She is unsure if the breaker tripped or she just has to reset it between cycles. Ran diagnostics, no codes stored. Let diagnostics cycle run in entirety. Amp draw on unit peaks at 6.7a when heater is on. No codes at end, all functions passed. Ran quick wash cycle. Could not duplicate power off issue. Ordering main control and ui panel in case this is a intermittent panel response issue. ; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)"
Joe O.
REFRIGERATOR MAYTAG MFX2571XEM3 Cc: leakingFound drain tube plugged up. Needs P trap. Installed ptrap. Steamed out ice. Op test ok (ptrap); used 1 W10619951 (TUBE-DRAIN) from stock
Dan H.
DRYER GE GTDS825ED0MC "Installed new control, op test good"
Jason N.
DRYER MAYTAG SDG4606AWW "Cc unit drum not turningChecked belt and idler pulley. Idler pulley seized onto shaft, belt cutting into pulley. Unit needs idler pulley and drive belt. Replaced using truck stock repair kit. Lubed all rollers. Dryer op test good, drum turns, no abnormal sounds and good heat. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Jason N.
DRYER WHIRLPOOL WED7990FW0 "Cc unit not heating properlyCustomer stated it takes several cycle to dry a load. Ran diagnostics, found codes f4e4 for l2 voltage error. Checked power at outlet, good at 122v l1 to n, 122v l2 to n. 234v l1 to l2. Ran dryer op test, drum temps reaching 130 degrees on high, checked outlet thermistor resistance at this temp, reading 4.5k ohms, good according to tech sheet chart. Compared to another unit next door, unit operating temps similar. Noticed load of wet cloths in washer, clothing excessively damp and sticky. This could be an issue with the washer and not the dryer, informed maint and left lbc for tenant with information of findings."
Joe O.
DISHWASHER KITCHENAID KDTE204EWH1 "Cc: bottom rack roller broke off and burned to the elementFound lower rack roller broke free from rack and melted. Needs lower rack rollerCustomer to install.; ordrng 1 WPW10195417 (lower roller asm5242), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Joe O.
DRYER MAYTAG MEDC215EW1 "Cc: long dry times, not heating on auto cycleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.found unit has good air flow and heat. Unit is cycling heat. Ran auto cycle. Unit is heating, has good air flow. Advised customer there is a restriction somewhere in the venting. Unit functioning as designed. Op test ok"
Corina B.
WASHER WHIRLPOOL MVWB765FW2 Replaced the main control and ui. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok
Corina B.
WALL OVEN GE ZET2S0L1SS "CC that the upper oven is not keeping temp and the fan is making a loud noise. Started a bake at 350* cooling fan is rattling. Cooling fan is nla.; ordrng 1 WB26T10035 (Fan) and 1 WB27T10821 (Control), used 1 Shipping from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc: spits out ice cubesFound when getting ice, ice gets stuck between paddle and ice door. Needs ice doorIce door shows out of stock. Office to reschedule; ordrng 1 W11423781 (ICE DOOR)"
Joe O.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: condensation build up in ff section, intermittent humming/moaning noiseCustomer states sometimes it will make noise for a short period of time and sometimes it will go on for a while. She also stated sometimes it will no make the noise for hours. Tested fans, damper and compressor. Did not hear and unusual noises. Could not duplicate noiseFound moisture build up around damper. Found all gaskets sealing. Found mullion heater worn, not holding the door closed properly, which causes a gap in the seal. Needs mullion heaterCustomer does not want to repair at this time"
Joe O.
REFRIGERATOR GE GSCF3PGXCFBB Installed fan blade and compress ring. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
REFRIGERATOR JENN-AIR JCD2389GEB "I cycled the icemaker unit tested good not find any visual leaks. Customer has explained me that once the bin is filled with ice it starts to overflow. He has tested this three times in a row and it overflows every time. Needs a new icemaker; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint that unit is not cooling, found leak at filter drier, recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890126, 1 W10890121, and 1 WPW10143759 (DRIER) from stock"
Dan H.
DRYER GE GTDS825ED0MC "Customer complaint that unit is not starting, confirmed, thermal fuse and thermal cut off are good, door switch is good, belt is intact, unit needs new control ; ordrng 1 WE04X20528 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER WHIRLPOOL MVWB765FW2 CC that the unit flashes a fault code. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Checked the power at the control 120 volts. Checked the led light flashing. Main control has malfunctioned. Will need a main control; ordrng 1 W11195970 (Control)
Joe O.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed gasket, peragum and ice bin. Advised customer to watch over the next 48 hrs. Op test ok"
Jason N.
DISHWASHER KITCHENAID KDPE234GPS0 "Installed control board and wash pump/motor. Ran diagnostics cycle all the way though. No codes at end, op test good."
Joe O.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed hinge. Op test ok
Joe O.
WASHER MAYTAG MVWB835DW4 "Cc: not starting, ui not allowing selectionsFound ui will not allow selections. Found error codes f5e4(lid not opened between cycles), f5e1(lid switch fault-lid is open.), f2e1(stuck key). Ran auto test. Found lid will not lock. Entered manual test mode, found lid will not lock. Ran test 8 for lid lock. Needs control and uiCustomer does not want to repair at this time"
Joe O.
REFRIGERATOR GE GSCF3PGXCFBB "Cc: evap fan noiseFound evap fan is hitting cover. Found evap fan blade stripped and fan blade pulling off causing blade to hit the cover. Needs evap fan blade. ; ordrng 1 WR02X12149 (ring compression334) and 1 WR60X30922 (FAN BLADE5835), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Recovered refrigerant Installed evap and filter Ran 28 inch vac for 20 min let sit for 15 no change Recharge with 5.5oz of r134a Normal frost pattern showed on evap OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
Joe O.
REFRIGERATOR KENMORE 253.7031321 Installed ice maker. Ran harvest cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Joe O.
DRYER MAYTAG MED5100DW1 Cc: not drying properlyFound outside vent is not opening to allow air to flow. There is a water pipe in the way of the vent(took pic). Found error code f4e3(restricted air flow). Needs plumber to move pipe. Unit functioning as designed. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc: ui not seated properlyReseated ui. Op test ok
Jason N.
DISHWASHER KITCHENAID KUDI01ILWH6 "Installed new heater element, and repaired wiring to element. Ran diagnostics cycle, all functions passed. Operation test good."