Appliance Repair in Willoughby, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Willoughby, Willoughby Hills, OH
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Constance - Willoughby Hills, OH
Jason was punctual and professional. Grateful he wore a mask without being asked. After playing a recording of the noise the refrigerator was making pinpointed the problem and new what to test. He was careful of the contents and worked efficiently finishing the job quickly and answered my questions. The work was done under warranty.
Great service
Kurt - Willoughby Hills, OH
Bravo Zulu
Bonnie
Bonnie - Willoughby, OH
Great service. I am very happy with your company.
Excellent knowledge. Friendly and fast
Tom - Willoughby, OH
Excellent service
Sandy - Willoughby, OH
Corina B came tomorrow home to Fix our refrigerator that was only 6 months old , and had 2 serious parts break . It was a long repair , took much skill and patience . She got the job done quickly and cleaned up also very well ! She took the time to explain what happened , and how she was going to fix it . Very professional. , Courteous , and kind .
He was just fine
Conne - Willoughby, OH
Happy to have my microwave repaired!
Ardith - Willoughby, OH
Very professional and friendly.
Roger
Roger - Willoughby Hills, OH
Great
Great service!
Robert - Willoughby Hills, OH
Jeff was super knowledgeable and extremely courteous.
Great Customer Service
James - Willoughby, OH
Joe did a great job!!
ms.
Rose - Willoughby, OH
Wasn't very knowledgeable hd to look up a lot and i had to tell him whT I thought was the prblem. Corena is the best tech and I don't want anyone but her coming out anymore she's the only one that knows what she's doing! Give her a excellent rating
Response from Fred's Appliance Service:
Hi Rose! Thanks for sharing your experience with us. We apologize that you felt your technician was inexperienced and unsure during your visit, but happy to hear that you've had positive outcomes with Corina. If you have any additional comments in regards to your dryer repair just let us know. Thanks and have a good day! -The Fred's Team
Joe C.
Maria - Willoughby Hills, OH
Great
Ian - Willoughby, OH
Great service and communication of the time of arrival
Lisa - Willoughby, OH
Great service in finding the problem, ordering the part and scheduling the follow up call. Appreciate that you can track your service tech during the day of the repair to better prepare for his arrival.
Robert
Robert - Willoughby, OH
Did good job
Bravo Zulu!
SEALS - Willoughby Hills, OH
Icemaker works great.
Great service!
Sam - Willoughby, OH
Great always on time communicates well! Very polite
Dawn
Dawn - Willoughby, OH
Great service! Very professional and friendly
Great service
John - Willoughby, OH
Great Service
Joe - Willoughby, OH
Jason was very knowledgeable, ordered the parts needed to fix the stove, a few days later came back to install the parts, stove working great. Fred's Appliance has very friendly customer service agents, overall great job.
Great Service
Therese - Willoughby, OH
Repairman was on time ,a fast worker and very nice
Great
Fayc - Willoughby, OH
Great. Explained everything. Polite and understanding
Real great work
Thomas - Willoughby, OH
Great service!
Srm - Willoughby, OH
Excellent service very prompt keeps you posted when they are coming and sends you a picture of the techican that is coming! Highly recommend
Excellent service and timeliness
Dennis - Willoughby, OH
Joe O.
RANGE KITCHENAID KSGG700ESS1 Installed control and ui. Ran test bake. Op test ok
Jason N.
WASHER WHIRLPOOL MVWB855DC3 "Cc unit not powering on, getting error codesAble to run diagnostics, found code f6e2 for UI cannot hear ACU. Unit needs console and main control board. Customer not repairing, estimate only."
Jeff M.
DISHWASHER WHIRLPOOL MDBH949PAW1 "Dishwasher is leaking through the door seal. Customer had someone else come out and put a door seal on the machine they put the incorrect door seal on the unit which is causing it to leak; ordrng 1 W10542314 (door seal), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DISHWASHER WHIRLPOOL MDBH949PAW1 "Dishwasher is leaking through the door seal. Customer had someone else come out and put a door seal on the machine they put the incorrect door seal on the unit which is causing it to leak; ordrng 1 W10542314 (door seal), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER MAYTAG MVW7230HW0 Customer was having a balancing issue with the washer I went over proper loading procedures and cycle management unit tested good
Jeff M.
FREEZER WHIRLPOOL WZF56R16DW04 Installed new part unit tested good
Jason N.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Cc unit making vibration or knocking noiseRan diagnostics functions tests, found damper control very noisy. Unit needs damper control. Replaced using overflow truck stock(WPW10479155). Ran damper test no abnormal noise heard. Op test good."
Jeff M.
WASHER WHIRLPOOL WFW6620HC0 Installed new part unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: noise when dispensing water, continues to dispense after releasing paddleFound water valve chattering, and water leaking from line running through cabinet to door. Needs water valve and water line; ordrng 1 WPW10341329 (water valve assy) and 1 WPW10674102 (tube-water)"
Joe O.
RANGE KITCHENAID KSGG700ESS1 Cc: display and oven not workingFound control is receiving proper power. Needs control and uiControl and ui show under 5 year parts only warranty; ordrng 1 W11029431 (panl-cntrl) and 1 W11034208 (cntrl-elec)
Joe O.
DISHWASHER WHIRLPOOL MDBH949PAW1 Cc: leakingRan test cycle. Could not duplicate leak. Advised customer on soap usage. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Cc: frosting in freezerFound frost build up inside freezer compartment. Found gasket not sealing. Steamed out gasket. Op test ok
Jeff M.
REFRIGERATOR MAYTAG MFF2558FEZ05 Icemaker was not working I replaced it with truck stock unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock
Jeff M.
DRYER WHIRLPOOL WGD4815EW1 I found that the thermal fuse was open replaced with truck stock unit tested good; used 1 WP3392519 (THERMAL FUSE) from stock
Jason N.
DISHWASHER MAYTAG MDB8949SAB1 "Cc unit not working, nothing happens when you press buttonsConfirms unit will not respond to button input, no leds. Checked power in to unit, good at 123v. Checked power at control, good at 123v. Unplugged UI, ran keypad check. Unplugged and plugged in unit, closed door, drain pump turned on. Main control good, unit needs UI console. Customer not repairing at this time, estimate only."
Jason N.
WASHER WHIRLPOOL WFW70HEBW0 "Cc unit not spinning and bellow wire came offFound basket very stiff to move by hand, hanging up in certain spots and scraping on tub. Advised customer it will most likely be an internal bearing or tub bracket issue. Quoted customer approx. repair cost of tub/basket replacement. Customer not repairing."
Jason N.
DRYER MAYTAG MED6230HW0 "Installed control board. Ran diagnostics tests, op test good."
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "The fresh food evaporator has a leak needs a compressor and evaporator. Customer will have this job done he wants to call whirlpool first to see if they will cover it if not he will call us tomorrow and pay for the job; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DRYER MAYTAG MEDB850WL0 "The unit is not spinning I tested the heater and fuses all tested good unit needs a new main control.; ordrng 1 WPW10111620 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
FREEZER WHIRLPOOL WZF56R16DW04 Customer described the unit shutting off randomly. This service pointer talks about that issue and corrects the issue; ordrng 1 W10861568 (alarm-fzr)
Jason N.
REFRIGERATOR MAYTAG MFI2067AEB4 Installed freezer door gasket. Steamed pliable to ensure good seal to cabinet. Op test good.
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I took the bin out shook it pushed back in place unit started making more ice icemaker was just jammed. I showed the customer how to do this the issue is the fridge is really close to the wall makes it impossible to take the bin out completely I showed her an easy trip
Jason N.
REFRIGERATOR KITCHENAID KRFF507ESS00 "Cc unit not making ice, and sometimes itÂ’s meltsRan ice maker diagnostics, found code e2 for motor lost position. Ran manual harvest test, returned 02 harvest not complete. Unit needs ice maker. Ran ice maker fan test 36 and ice box thermistor 37 both passed. Thermistors passed. Ran ice bin sensor test 15, passed. ; ordrng 1 WPW10764668 (ice maker14841), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR KITCHENAID KRFF507HPS00 Cc unit freezer light outConfirmed freezer led not working. Top Ff lights dim. Replaced freezer led module using truck stock. Illumination restored to unit. Op test good.; used 1 W10695459 (LED MODULE) from stock
Joe O.
REFRIGERATOR GE GFSF6KKYCBB Installed drain tube. Op test ok
Joe O.
DRYER MAYTAG MEDB765FW0 "Cc: not drying all clothesFound error code f4e4(l2 line voltage error) states line voltage under 50v. Found unit is receiving proper power. Customer stated they have power checks every so often which could kill power. Advised customer of moisture sensor. Ran test cycle. Unit has good heat, and is cycling heat. Op test ok"
Joe O.
WASHER MAYTAG MHW5630HW0 Installed dishwasher. Ran quick test. Op test ok
Joe O.
RANGE WHIRLPOOL WFC150M0EW3 Cc: not baking properlyCustomer states outside of items cooking too fast and not cooking inside. Ran test bake. Found after initial preheat temp at 381 degrees. Let unit cycle heat. Found unit averages a temp of 360 degrees. Offset temps 10 degrees. Advised customer to allow 15 mins for preheat. Op test ok
Corina B.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok"
Jeff M.
WASHER GE GTWN4250D2WS "The main control is not working correctly I put it in diagnostics and as I was rotating the Dale the LED lights for change 10 times rapidly indicating issue with the main control it also said that it had a E prong error to flow error a drain error A fill error est ; ordrng 1 WH12X10614 (washing machine main), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895748 (COUPLER ), 2 W10895757 (COUPLER), 1 W10896678 (COUPLER), and 1 W10896689 (COUPLER) from stock"
Jason N.
WASHER MAYTAG MVWB765FW3 "Cc unit will randomly not work, codes coming up , unit sparks when plugged in Customer states unit will not work for days, have to unplug and plug back in, then codes come up sometimes. Advised sparking from outlet is normal. Ran diagnostics, found code f7e0 for loss of power. Plugged in killawatt, plugged in unit. Good power in at 120v, ran auto test. All functions passed, no voltage drop. Started quick wash cycle, monitored voltage. Voltage stable around 118-120v. Can not duplicate an issue at this time. Advised customer this could be an intermittent household power issue."
Jeff M.
REFRIGERATOR MAYTAG MFF2558FEZ05 The unit has frost inside the freezer. I clean most of the frost out of the freezer appears at the doors just left open
Joe O.
REFRIGERATOR GE GFSF6KKYCBB "Cc: leaking under deli drawerFound water and ice build up under deli drawer. Found water streaks running down the back wall along with a chunk of ice in ff section. Tested Water, not leaking from filter housing. Spoke with CP, found duck bill dry rotted, not opening. Found drain plugged up, steamed drain. Needs drain tube. ; ordrng 1 WR02X12751 (refrigerator drain l4902), used 1 SHIPPING (shipping and handling) from stock"