"Cc unit banging and unbalanced during spin cycle.Found basket hanging down in front, lot of movement up and down, feels like basket support has separated from spin basket. Quoted customer basket and tub replacement. Customer declined repair. ; ordrng 1 WPW10202459 (Basket assy) and 1 W11239041 (Rear tub)"

"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"

Cc unit moisture appearing on center railConfirmed condensation on center mullion rail. Found Humidity control was not turned on. Turned control on and wiped rail clear of moisture. Advised customer to leave Humidity control on and monitor.

"Customer complaint of ice build up in freezer section, unit is in a garage, found doors sealing, doors pop open and fall forward, leveled unit so doors fall closed, op test good"

"Cc unit leaking Ran wash cycle on medium load, checked hoses, valves, no leaks found. Let unit agitate for several minutes. Switched to spin and drain. Could not find evidence of water leaking from unit. Could not duplicate leak concern at this time."