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for Woodmere, OH
Marshberry - Woodmere, OH
Joe was thorough and efficient. When he came initially he did recommend fixing both rollers of the dishwasher. Overall the process was seamless and Joe had our dishwasher drawer back to working properly.
Not a cool experience.
MARSHBERRY - Woodmere, OH
This service had to be pushed back for over a month. Sometimes the tech didn't show up when scheduled. Other times he didn't seem to be knowledgeable about how to repair the ice maker.
Response from Fred's Appliance Service:
Hello Marshberry! Thank you for your note. Unfortunately, this ice machine got the best of us. Sometimes, things just don't go as planned. We're very sorry for the troubles! -The Fred's Team
DISHWASHER JENN-AIR JDB8500AWX3 Cc: not startingFound unit not drainingPulled drain hose found a piece of debris in drainRemoved debrisOp test ok
DISHWASHER JENN-AIR JDB8500AWX3 Installed roller tracksOp test ok
DISHWASHER JENN-AIR JDB8500AWX3 "Cc: piece fell out of roller track and rack difficult to push inFound right roller track missing bearings and left roller track starting to break apartNeeds tracks; ordrng 1 W11259785 (track5861) and 1 W11259786 (track5861), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER JENN-AIR JDB8500AWX3 Cc: door falls openFound door cable brokenNeeds door cablesReplaced door cablesOp test ok ; used 1 8194001XXX (XXX DO NOT RESTOCK XXX2656) from stock
MICRO OVEN GE DVM7195EF1ES "Replaced control panel, op test good"
DVM7195EF1ES GE Micro Oven Customer complaint buttons are broke, confirmed the plastic clips holding buttons in place have busted, unit needs new control panel, part coming up unavailable
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 28 degrees, found fresh food section evaporator frozen solid, cleared ice and moved thermistor to correct position, op test good ; Job Cmpltd
RBD276PD86 WHIRLPOOL WALL OVEN Installed new door glass, op test good
WRX988SIBM03 WHIRLPOOL REFRIGERATOR CC that it is not dispensing any ice and the top of the doors are rubbing. Found a pinched wire to the auger motor and leveled the doors. Optest ok. ; Job Cmpltd
JIM158XYCX0 WHIRLPOOL ICEMAKER Removed unit. Found rusty water stains on the floor. Reinstalled unit and leveled out. Made sure drain tube from unit was in the floor drain. Ran unit. No leaking. Observed unit draining into the floor drain correctly. Advised to use as normal. If unit is still leaking I advised to contact the plumber back as the floor drain may likely still be backing up. ; Job Cmpltd
WHIRLPOOL ICEMAKER JIM158XYCX0 Replaced water level sensor and start relay, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
JIM158XYCX0 Jenn-Air Ice Maker Started unit unit overfilling, per pointer needs water level sensor, Found drain overflowed causing water on floor, need a plumberCc not making ice, found comp tripping over load, needs start relay; ordrng 1 W11098401 (START RELAY4043) and 1 W11106270 (OVER LOAD4547) and 1 WPW10485962 (WATER LEVEL SENSOR7520)
JDB8500AWX3 Jenn-Air Dishwasher Cc leaking, checked door seal, good, ran dionostics, no codes, watched cycle, spray arms moving, no leak found, started normal wash, no leak found, op test ok
KITCHENAID ICE MAKER KUIX305EWH0 Found unit turned off, turned on comp and cond hot, no air flow, found fan blade not on cond fan motor, reset fan blade, ran unit, op test ok; Job Cmpltd,
KUIX305EWH0 KITCHENAID ICE MAKER Installed condenser fan motor. Fan now running. Op test ok. ; Job Cmpltd
KUIX305EWH0 KITCHENAID ICE MAKER Found sealed system checks good. Found condenser fan not running. Has 120 going to it. Let unit run for a while. Unit is able to make ice just at a reduced rate. Needs condenser fan replaced. ; ordrng 1 W10124096 (fan,motor) schdld next appmnt for 3/21 WED
KUIX305EWH0 KITCHENAID ICE MAKER Installed condenser and charged unit. Op test ok. JOB CMPLTD
KUIX305EWH0 kitchenaid ice maker Installed compressor and filter dryer. Lise issue is not repair. How ever the condenser blew a hole in it when charging the unit. Tech not able to repair condenser. Needs condenser replaced and unit charged. Office to please review. Do we charge for the condenser? ; ordrng 1 WP2313624 (CONDENSER),
KUIX305EWH0 KITCHENAID ice maker Arrived at office. They close at five. Not enough time to complete job
KUIX305EWH0 kitchenaid ice maker Unit was extremely difficult to remove. Took tech over an hour to pull unit. Office closes at 5. Tech does not have enough remaining time to service unit. Tech removed water supply, shims and power supply so that unit can easily be removed on return. Tech did not reschedule today and he would like office to see if we can get back sooner then later. Please note unit still will need about three hours of work as several trips through mall are needed to carry gear. 3 job count. Cfc tech only.
KUIX305EWH0 kitchenaid ice maker Found compressor failed. Needs replaced. Gave est. they will be contact their boss to see if they want it repaired. Office to not order parts unless contacted. ; ordrng 1 W10823815 (COMP)
NTW4651BQ1 AMANA WASHER Customer complaint that unit makes noise during agitation, rn that was here states unit has been fine and completed loads yesterday, ran diagnostics no codes stored, unit completed its service cycle,ran agitate in manual cycle, started unit on drain and spin no abnormal noises heard, unit operates exactly as designed ; Job Cmpltd
NTW4651BQ1 AMANA WASHER Installed new control calibrated unit immediatly shot a speed sensor fault, cleared code replaced actuator, op test good, took core for return ; used 1 WPW1059717 ([Alt for W10913953) from stock, Job Cmpltd,
NTW4651BQ1 AMANA WASHER Customer complaint that unit is not spinning, found lid lock fault, replaced lid lock from ts optest no good unit needs a main control, spoke with gs ordering part ; ordrng 1 W10671337 (cntrl-elec), used 1 W10404050 (LATCH) from stock, schdld next appmnt for 6/14 WED