Customer Service Specialist

Customer Service Specialist

Appliance Repair ● Ohio


We are seeking a Customer Service Specialist to join our talented team in this exciting time of growth. Our ideal candidate embraces change and new technology, enjoys working with a team and the public, and can keep cool under pressure.

Skills & Requirements

Previous experience providing customer service (via phone or in-person)

Previous experience working in a team environment

Knowledge and use of Microsoft Suite and Google Drive

Proficiency in another software a plus

Why Fred’s Appliance?

Fred’s Appliance LLC is a family business started by Fred Butcher himself in 1996.  Since Fred’s retirement, his son, Adam, has embraced Fred’s original values of great customer service and excellent appliance repair skills while adding innovation and technology to create the most efficient Fred’s yet! We are continuing to provide jaw-dropping service to our customers (just check out our reviews!) with the small business charm while expanding our service territory. The Fred’s team will continue to challenge each other in order to inspire growth as we keep up our reputation.


Stay comfy! You get to work from your very own home with all equipment provided by Fred’s

Stay healthy! Fred’s offers up to $80 credit for a monthly gym membership

Stay connected! Fred’s pays for your wifi

Stay smart! If you choose, Fred’s will provide a full scholarship to you for Fred’s Academy so you can learn a few things about the appliances in your own home


6 Paid Holidays

1 week paid vacation after first year and 2 weeks 5 years.

Simple IRA 100% employer match up to 3%


Health Insurance (HSA) After 90 days

Life Insurance After 90 days

All applications must have a resume when applying for this job.  The applicant will not be considered without a proper resume.
We will start the interview process by reaching out to your email, so check your inbox often!