Brian B.


Years with Company:

Awards:

Local Reviews
for Brian

Rated 4.8 out of 5 stars based on 76 customer reviews

Map of Cleveland, OH

Dependable and friendly service.





Map of Lakewood, OH

very quick and service man was nice





Map of Westlake, OH

Fast, awesome service





Map of Lakewood, OH

Great service!





Map of Avon, OH

Excellent service




Brian is so efficient and explains everything as he goes along. Fred's Appliance Service is extremely fortunate to have him as an employee!


Map of Avon Lake, OH

Great Service




Great service and I appreciate the tracking feature so I can more easily plan.


Map of Avon, OH

Prompt, efficient, solved problem, friendly.





Map of Westlake, OH

It was under warranty




Great service would use them again! The only thing that was upsetting is it took 2weeks to schedule an appointment. The service men were very nice and fixed the problem!


Map of North Olmsted, OH

Appreciate caring service people




Excellent, very nice personalities. They seem to really care. Thank you.


Map of Fairview Park, OH

Great Service !




Our technician did a outstanding job determining the problem and fixing it. He was very knowledgeable and the cost was well within our expectations.


Very pleased, Will use Fred's again.




Brian is a credit to Fred's!


Thanks





Knowledgeable technician and friendly service




I am always pleased with the service provided. The technician takes the time to explain what the issue is and how it can be resolved. I appreciate the up front estimates, as well.


Super!





Scheduling




My only complaint pertains to the scheduling process. We had an appointment scheduled, for the morning, and it was changed to an afternoon appointment without a representative asking us. Luckily, we were able to schedule for a morning appointment on another date. Brian was great; he was professional and knowledgeable about our appliance.


Response from Fred's Appliance Service:

Good Morning Jeffrey! Thank you for your review. Very sorry for the scheduling issues. We've been short-handed for illnesses with our field staff. We are working diligently to ramp up our field staff. Thank you again. -The Fred's Team


Brian B.

Brian B.

MAYTAG DISHWASHER MDBH975AWW Found door latch broken and tabs on control panel where latch mounts are also broken. Will need new panel and latch. Removed broken handle..Panel and latch only come in black. Do not order parts until cust calls office. Can use as is..; Job Cmpltd,

Near E Erie Ave, Lorain, OH 44052
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF989SDAB03 Removed freon. Replaced FF evap and filter. Also found cracked ff evap thermister. Replaced from t/s. Evac to 30in, held for 10 min. No leakdown.. recharge 5.5 oz freon. Closed system. Monitored.. optest ok.; used 1 W10902214 (THERMISTOR) from stock, Cllctd $308.51 CC Ref # 867403776, Job Cmpltd,

Near Briargate Ct, Avon Lake, OH 44012
Brian B.

Brian B.

WHIRLPOOL WALL OVEN RBD305PDB14 Replaced control. Tested oven.. optest ok.

Near Stream View Dr, Avon, OH 44011
Brian B.

Brian B.

AMANA DISHWASHER ADB2200AWW , Found start pad and display not working on panel. Reset ribbon. Still no display. 120 v to control . Will need new panel. Will give est. part is NLA. Machine cannot be repaired.

Near Onondaga Ave, Lakewood, OH 44107
Brian B.

Brian B.

KITCHENAID DISHWASHER KDTM504EPA2 Replaced valve. Still no water into machine. Disconnected water line from valve and placed in container. Opened shut off under sink. Water just dripping in. Failed shut off under sink. Customer will need qualified plumber to replace shut off under sink. Ran diag and cleared codes for low water. Added water . Machine checks ok.; Job Cmpltd,

Near Nicholson Ave, Lakewood, OH 44107
Brian B.

Brian B.

WHIRLPOOL DISHWASHER DU930PWPB0 CC of leaking and loud screeching noise when running. Found float built up with grease causing float to stick. Screeching noise coming from pump motor. Disassembled and cleaned float. Ran machine. Motor bearings have failed and pump seal leaking. Would need new motor/ pump assembly. Customer would like ins co to notify her about a cashout or replacement option.; ordrng 1 W10428167 (pump&motor 18799),

Near Bradford Rd, Cleveland Heights, OH 44118
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRT318FZDM02 CC that machine shut down, no cooling and no lights. This would indicate that machine lost power. Checked outlet. Open ground.. customer should have outlet repaired by qualified electrician and ground fault replaced with normal outlet.; Job Cmpltd,

Near Chelston Rd, Cleveland, OH 44121
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR GI6FARXXY08 Icemaker not making ice. 120v to i/m.. rake keeps rotating and does not stop, no output to valve.. will need new i/m. Will give est. customer will call whirl to see if they will supply new icemaker. Paid sc. good for 30 days. Do not order part.; Job Cmpltd,

Near Monticello Boulevard, Cleveland Heights, OH 44121
Brian B.

Brian B.

FRIGIDAIRE REFRIGERATOR FFHI1817LWB Checked temps, 16 frz, 70 ff... found fan iced up and not running due to doors not closing properly. Used steamer to clear ice. Adjusted doors. Sirflow now good. Optest ok.

Near Yellowstone Rd, Cleveland Heights, OH 44121
Brian B.

Brian B.

MAYTAG REFRIGERATOR MFW2055FRZ00 Checked temps. 45 ff, 21 freezer... found freezer door not closing. Sent pics. Installed new glides sent to customer. Used steamer to remove ice and frost. Found soup spoon stuck behind drawer. This may have been keeping drawer from closing. Tested drawer. Now snaps shut. Optest ok.; Job Cmpltd,

Near E 9th St, Cleveland, OH 44114
Brian B.

Brian B.

GE REFRIGERATOR GTE18GTHBRBB Checked temps, 8 frz, 37 ff, correct. I/ m not making ice. Found fill tube frozen.. used steamer to clear tube and ice buildup. Checked shut off valve. In line valve is correct. Adjusted cube size. Cycled i/m.. optest ok.;

Near E 9th St, Cleveland, OH 44114
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF535SMBW00 ound freezer gasket hanging down. Freezer door frozen shut. Advised customer that she will have to unplug for 24 hrs before we come back so we can open the door. Will need new freezer gasket. Paid dep. office to order part. Cust needs later appt if poss. 2-5 time. ; ordrng 1 W10571960 (gasket-fip 12311), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 10/25 WED 2-5, saved tckt [SdLink\298908a.png]

Near E 59th St, Cleveland, OH 44103
Brian B.

Brian B.

WHIRLPOOL WASHER NTW4516FW1 CC that machine was draining and filling at same time. Found drain hose laying on floor. Elevated drain hose and advised customer. Ran diag, code for long fill. Cleared code and tested lid lock. Lid lock working properly. Ran calibration and auto test and drain and spin..Optest ok..; Job Cmpltd,

Near Eaglesmere Ave, Cleveland, OH 44110
Brian B.

Brian B.

GE REFRIGERATOR PSS26MSTASS Heated gasket in boiling water to remove large wrinkles. Installed gasket and door stop.. optest ok.; Job Cmpltd,

Near W 56th St, Cleveland, OH 44102
Brian B.

Brian B.

KITCHENAID DISHWASHER KDTM354DSS4 Top rack wont stay up and disp won't stay closed. Found disp lid broken and rack adjuster broken. Will need both. Office to order parts. R/S per cust req.; ordrng 1 W10861000 (DISPENSER) and 2 WPW10546503 (RACK ADJUSTER)s, schdld next appmnt for 10/26 THU !,

Near Superior Ave E, Cleveland, OH 44114
Brian B.

Brian B.

MAYTAG WASHER MVWX655DW1 Replaced lid lock. Leveled machine. Ran calibration and auto test. Optest ok.; Job Cmpltd,

Near Highland Rd, Cleveland, OH 44111
Brian B.

Brian B.

MAYTAG REFRIGERATOR MFT2776DEM00 C of loud noise when running. Checked temps, 37 ff, 5 frz, normal. Ran diag to isolate components. Ff evap motor making noise. Will give est. cust paid dep. office to order part.; ordrng 1 W10846539 (FAN MOTOR 11855), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $230.00 CC Ref # 863600068, schdld next appmnt for 10/24 TUE !,

Near Bradfords Gate, Rocky River, OH 44116
Brian B.

Brian B.

WHIRLPOOL DISHWASHER WDF520PADM7 Unit # is 1714. CC that unit shuts down in about one minute. Found loose connector on wash pump. Reseated, ran test cycle, optest ok.; Job Cmpltd,

Near Ontario St, Cleveland, OH 44113
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRT541SZDM00 Unit # is 1601. Found large frost buildup all over freezer compartment.. used steamer to clear ice. Doors had been reversed and hinge side of gasket not sealing. Used steamer to reform gasket. Adjusted rollers. Optest ok.; Job Cmpltd

Near Ontario St, Cleveland, OH 44113
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRT549SZDM01 Unit # is 1812.. CC that machine not cooling.. checked temps, 36 ff, 5 frz.. doors sealing, fans running, no ice buildup, door switch working. Machine checks ok.; Job Cmpltd,

Near Ontario St, Cleveland, OH 44113