Nothing was fixed
J.G. - Aurora, OH
The dishwasher was not draining properly. The technician took a piece of glass off, said it could need a 200$ pump because the other one was getting old. We refused thinking it would be fixed for a little bit. The next load we did was not draining, same old problem. 100$ service fee for nothing.
Response from Fred's Appliance Service:
Hi Eric, Thank you for your review. The technician diagnosed your dishwasher as needing a new pump but you declined the repair. The unit will not work properly until this part is replaced. If you have any questions or if you would like to move forward with the repair, text or call us at 888-45-FREDS. Thanks! The Fred's Team
Linda - Ravenna, OH
Friendly and honest! Great guy!
Deborah - Ravenna, OH
Rhonda - Rootstown, OH
Best technician ever!
Mary - Chardon, OH
Teresa - Huntsburg, OH
He was on time and explained what happened and what he was doing to fix the freezer.
Fred's Appliance Never Disappoints
James-pauline - Montville, OH
Refrigerator needed repair. Called Fred's Appliance as in the past for other repairs. Sorry that I don't remember who it was that set-up a same day appointment but she was great. I requested Art V. as we had him previously but he was not available. So we got to meet Brian M. He was great also!
Great service! Fixed the problem
Teri - Chagrin Falls, OH
Brian called ahead to see if he could come earlier than appointment time. He was great! Fixed the problem so far. Thank you!
Great, fast service
Polly - Moreland Hills, OH
Sandy - Chardon, OH
Milan - Stow, OH
Service performance great. Moved my time last minute. Over $200 for 15 minutes work.
Response from Fred's Appliance Service:
Hi Milan, Thank you for your review! We review our pricing structure frequently and will be sure to include your job in our next evaluation. We are happy to hear that the service performance was great! Have a great weekend! The Fred's Team
Lindia - Warrensville Heights, OH
The representive, Brian, was on time and very thorough. He inspected my concerns and left me with his findings. I was pleased with the service.
Shurrell - Streetsboro, OH
danielle - Aurora, OH
needed dryer repair. warranty co. offered another service/repair co. - instead I requested Fred's because I was so happy with their previous service. Warranty Co. complied with my request for Fred's. Brian continued to provide excellent repair service
Phillip/donna - Beachwood, OH
REFRIGERATOR KITCHENAID KRFF300EBL00 "Cc unit still frosting up and noise Found fan hitting ice found unit not going into a proper defrost Ran forced defrost unit would not go Needs freezer harness ; ordrng 1 WPW10487766 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
DRYER SAMSUNG DV50K8600EV/A3 "Cc unit making noise Found noise coming from idler pulley and belt Also found tub to have started to crack showed customer Needs belt and pulley ; ordrng 1 DC93-00634A (Idler) and 1 6602-001655 (Belt), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER WHIRLPOOL WDF590SAJW0 Cc door wont shut Found hinges damaged Needs hinges ; ordrng 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge)
WASHER MAYTAG MVWB865GW0 Cc uni5 not working properly Found unit unable spin Rotor and stator are rusted Due to gearcase leaking Needs stator rotor and gear case Does not need lid latch ; ordrng 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)
REFRIGERATOR KITCHENAID KSSC42QTS03 "Cc unit chirps Found noise to be coming from main control loosing power then powering back on Gave quote on board replacement ; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW6120HW Complaint unit wont drain Found drain pump not plugged in Plugged drain pump In added a bucket of water and ran drain test OP Test Ok
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Cc of squeaking from right door Found hinge cover not seated properly rubbing door But cover in right location OP Test Ok
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed damper OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
REFRIGERATOR WHIRLPOOL WRB119WFBM00 Installed control Cleared evap installed bi metal harness OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
WASHER MAYTAG MVWC465HW2 Cc unit stuck on spin Found spin light flashing Reset control Ran diagnostics found no errors Ran auto test and calibration Advised on loading and soap usage OP Test Ok
RANGE WHIRLPOOL WFE320M0ES2 Installed control Ran test bake to 350 OP Test Ok
WASHER MAYTAG MVWB765FW3 Cc audio stoped working Found audio to be turned off Showed customer how to turn it back on OP Test Ok
RANGE KITCHENAID KSGB900ESS0 Cc left front burner not simmering flame goes out Fund orfice to be dirty Removed orfice and cleaned it OP Test Ok
WASHER MAYTAG MVWB865GW0 Cc unit not running properly Found stored error for lid not open in between cycles Ran auto test and calibration Ran manual spin and agitation Unit is working properly
WASHER MAYTAG MVWB865GW0 Cc of error Could not get unit to power on Replaced UI and control Ran auto test and calibration OP Test Ok
RANGE WHIRLPOOL WFG505M0BW2 Complaint glass broken Found door glass broken panel damaged and knob broken ; ordrng 1 WPW10535777 (glass-door) and 1 W11178521 (nameplate) and 1 W10620549 (panl-mnfld) and 1 WPW10339443 (knob)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc unit not making ice Found icemaker locked up Replaced Ran test harvest OP Test Ok
RANGE WHIRLPOOL WFE710H0AS1 Cc unit not pre heating Found bake element open Needs element ; ordrng 1 W10779716 (elmnt-bake)
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Cc ice maker leaking Found hairline crack in mold Needs ice maker ; saved tckt
WASHER WHIRLPOOL WFW92HEFC Installed drain pump Ran auto test OP Test Ok