Brian M.
Local Reviews
for Brian
Powered by Fluid LOCALAs always great service
Muriel - Aurora, OH
2 men ....polite and professional
Great Job
Chuck - Chagrin Falls, OH
The technician was prompt, knowledgeable and courteous. I would have them back any time for appliance service.
Satisfied
Barbara - Solon, OH
Very good service, did not expect labor additional to service charge
Vincent - Lyndhurst, OH
Poor service
Jenny - Chagrin Falls, OH
Service tech called to determine (1) the cause of crack in my glass stove top and (2) detrrmine why i reveive random error code on the stove top. Technicians were unable to detrrmine either. Sis not seem to know what they were doing.
Response from Fred's Appliance Service:
Hello Jenny! Thanks for dropping us a note. We've reviewed your service records. Your job is currently pending. It has been turned over to Jenn-Air to make the final decision on your repair. We're very sorry for the miscommunication. We're reaching out to Jenn-Air again on your behalf to check the status. Following, we will be in touch with you! Thanks again for your time. -The Fred's Team
VERY GOOD EXPERIENCE.
Ted - Montville, OH
QUICK AND ON TIME.
Mark
Mark - Chagrin Falls, OH
Great service
Elissa - Beachwood, OH
Brian was good natured and helpful and did a great job
Philip
Philip - Chagrin Falls, OH
Good work they fixed the problem. Nice guys professional .
Great service. Very informative.
Mark - Chagrin Falls, OH
Great Service
Michael - Cleveland, OH
Techs were prompt, courteous and resolved problem.
Great service
Nayna - Aurora, OH
Very professional
Erin - Aurora, OH
On time, good work
Kristina - Reminderville, OH
I received an automated telephone call with the approximate arrival time which was nice. The technicians were on time and did good work. They were able to get my refrigerator running while I was waiting for my parts to be delivered. My only complaint would be that I had to ask them to place something on my wood floors to protect them before they pulled out my refrigerator. Otherwise, they may have scratched my floor.
Response from Fred's Appliance Service:
Hi Kristina! Thanks so much for the review. I've reviewed this job with the technician. We pride ourselves in caring for property, and carry several items on the trucks to protect floors. Thanks so much for your feedback! -The Fred's Team
Fred's Saved Christmas...Literally!
Wendy - Solon, OH
A broken down washing machine just a few days before family arrived for the holiday, and Fred's was able to order the parts, and have a service technician here to rebuild the machine. Thanks so much!
Brian M.
WASHER WHIRLPOOL WFW92HEFW0 Cc of door lock just clicking Found error for door lock Replaced Ran test cycle OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBWH00 Cc: leaking from water filterFound cracked water lines coming off the filter housing spliced in new line Replaced water line with 2 fittings from truck stock OP TEST OK ; used 2 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock
Brian M.
FREEZER WHIRLPOOL WZF79R20DW03 Installed ice maker kit OP TEST OK
Brian M.
WASHER MAYTAG MVWB865GW0 Installed control and. Lid lock Ran auto test cycle and calibration OP TEST OK
Brian M.
WASHER MAYTAG MVWC565FW Installed suspensionLeveled unit Ran Auto test OP TEST OK
Brian M.
RANGE MAYTAG MGR8674AB0 "Installed door glassOp test ok Customer to install knob; ordrng 1 WPW10370188 (knob), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
B/IN REFRIGERATO KITCHENAID KSSS42MBX01 Installed fan and blade Unit was in a defrost mode waited until defrost was over Fan did not kick in Load tested control board Control board loses voltage when fan is plugged in Needs control board Control is no longer available to order ; ordrng 1 2000789 (pc board)
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017HZ2 Installed turntable motor OP TEST OK Other parts did not arrive customer does not have them
Brian M.
DRYER FRIGIDAIRE GLEQ2152ES1 Installed heater Ran test cycle Op test ok
Brian M.
RANGE KITCHENAID KDRS483VSS03 Customer to email proof of purchase Cc of griddle not working properly Found griddle not to heat up properly Reseated Thermostate to griddle Turn griddle on Griddle heated up in 10 min to about 250 No specs on heat time to let them know a certain temp is reached
Brian M.
WASHER MAYTAG MHWE550WW01 Cc of f21 Found error for f21 long drain. Removed pump cover to check for debris No debris found but found soapy water in pump Ran auto test Found unit to be sudsing up with no soap added Over suds can cause a long drain issue
Brian M.
COOKTOP ELE JENN-AIR JED4430GB01 Cc of cooktop cracked and card Took picture of scratch Cooktop has a hairline scratch not really a crack and no other markings to indicate it being thermal issue (would have spidered cracked when more heat is applied) and I can not determine how it happened or what caused it specificallyThis model does not have onboard diagnostics so no way to see what error was. Customer to call and see what can be done advised to wait at least 24 hours before calling to give office time to submit info to jennair Added needed part # to estimate if whirlpool covers it
Brian M.
SXS REFRIGERATOR GE GSS25QGTABB "Cc of no water Found water tank cracked leaking inside fridge when being called for Needs tank ; ordrng 1 WR17X11440 (water tank assm3764), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 customer e-mailing pop Cc of no drain Cleaned drain out OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW4800XQ4 Cc: Not spinning clothes out clothesFound error for lid lockTested lid lock work as designed Ran auto test and calibration Unit functioning as designed OP TEST OK
Brian M.
MICROWAVE WHIRLPOOL KMHS120EBS Cc of unit saying open and close Found switches to be malfunctioning Needs door switches Customer does not want to repair Customer paid svc Will call to see if he can get it covered
Brian M.
DISHWASHER KITCHENAID KUDR01TJBL0 "Cc of unit leaking Found lower gasket attached to inner door liner damaged And tub seal is worn out Needs tub gasket and needs lower door seal Customer to call back later to say if they want it repaired, they are selling the home and need to speak with new owners first"
Brian M.
REFRIGERATOR KITCHENAID KBSD618ESS01 Cc of upper grill cover damaged Found upper right hand of grill cover to be smashed dented Needs grill cover Customer to install ; ordrng 1 W10873128 (grill-uppr)
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of temps not right in fridge Found fridge to be at 39 when set to 33 Freezer at 7 set at 0 Found condensation along ice maker housing Special project S15331 states to replace control boards Special project covers parts and labor Customer paid svc ; ordrng 1 W10864269 (cntrl-elec)
Brian M.
WASHER MAYTAG LA712 Cc of slow spin clothes still wet Found unit to be set to gentle slow Ran spin test unit is spinning as designed Advised on using regular fast spin option Customer paid for both svc‘s on ticket