Local Reviews
for Brian

Fred's Appliance Service Rated 4.7 out of 5 stars based on 672 customer reviews

Map of Ravenna, OH

we've been having a noise in our refrigerator - He tried! Hopefully it will stay quiet!




Review of Fred's Appliance Service


Map of Ravenna, OH

Great service




Review of Fred's Appliance Service


Map of Ravenna, OH

Good service




Review of Fred's Appliance Service

The technician was knowledgeable and efficient .


Map of Eastlake, OH

Great service!




Review of Fred's Appliance Service

Brian came in and got right to work. He completed our service quickly and efficiently, very friendly & does great work!


Map of Kent, OH

Great service




Review of Fred's Appliance Service

Professional and friendly service, would use Fred’s again.


Map of Aurora, OH

All went well




Review of Fred's Appliance Service

I really liked being able to track the tech through the link you emailed. I wasn’t stuck sitting here waiting!


Map of Chagrin Falls, OH

Outstanding experience




Review of Fred's Appliance Service

Eight days after delivery/installation of a new KitchenAid dishwasher it stopped working. KA approved a warranty service call through Fred's Appliance but it was scheduled two plus weeks off due to heavy demand. However, I called Fred's directly to see if I could get on a waiting list. They quickly scanned their system and had an opening that day. Within an hour of calling, Brian appeared and fixed the problem. We were delighted with the service from Brian and Fred's scheduling crew.


Map of Chagrin Falls, OH

Great t job




Review of Fred's Appliance Service

Brian was prompt and quickly completed the service


Map of Ravenna, OH

Took Too Long and Expensive




Review of Fred's Appliance Service

The tech was excellent, but we had to wait several weeks for our appointment, then had to wait for the part, and more time for his return. It wouldn’t have been so Terri if we were getting a great price, but I felt it was quite expensive.


Response from Fred's Appliance Service:

Hi Ellen! Thank you for sharing your feedback with us. We do apologize for the delay in repairing your range. Our goal is to get our customers taken care of as quickly as possible. We have been experiencing many delays on parts since the pandemic and we try to source out as many options as we can to get you taken care of sooner. When it comes to cost we frequently evaluate our pricing structure to make sure it is in line with industry standards. We do warranty our trip and diagnostic fee for 30 days, labor for 90 days, and any parts you paid for one year. However, we are happy to hear that you thought your technician did a great job. If you have any additional concerns please let us know. Thanks! The Freds Team


Map of Hiram, OH

Whirlpool




Review of Fred's Appliance Service

I wish my refrigerator could have been fixed sooner. The parts were here a week before the repair was made.


Response from Fred's Appliance Service:

Hi Raymond! Thanks for sharing your feedback with us. We do apologize for the delay in getting to your home to wrap up your repair. With Winter being our busiest season we fill up quite quickly and try to get to our customers as soon as we can. To ensure this our team frequently checks for cancellations in hopes we can get complete repairs sooner. If you have any additional comments or concerns please let us know. Thanks! -The Freds Team


Rhonda




Review of Fred's Appliance Service


Excellent service!




Review of Fred's Appliance Service

Brian was super nice and answered all my questions.


Refrig light repair




Review of Fred's Appliance Service

Great service


Lights Out




Review of Fred's Appliance Service

The team at Fred's was very easy to work with. The diagnosis of the problem and the repair were both done quickly and on schedule. Brian was very knowledgeable and easy to work with. We were able to coordinate the repair with our home warranty company with Fred's assistance.


Great service




Review of Fred's Appliance Service


Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WML55011HW4 Installed switches OP Test Ok

Near Auburn Rd, Chardon, OH 44024
Brian M.

Brian M.

DRYER WHIRLPOOL WED5100HW1 Cc unit has long dry times and getting error f2e2 Advised on vent cleaning Found stored error f2e2 hmi communication error Ran hmi test no issue found If issue comes back will need control and UI

Near Blue Grass Oval, Solon, OH 44139
Brian M.

Brian M.

DRYER AMANA NGD4655EW Complaint unit wont run Found l2 not connected to inside harness Connected wire harness OP Test Ok

Near Nicholas Way, Kent, OH 44240
Brian M.

Brian M.

BUILT IN FRIDGE KITCHENAID KSSC48QTS02 "Cc unit not cooling Found no frost pattern or ice build up on evap Needs sealed system repair Needs compressor, heat exchanger, evap, and pan heater.; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10281063 (heater-pan) and 1 WPW10143759 (dryer) and 1 Needpart# (Heat exchanger)"

Near Hawksmoor Way, Chagrin Falls, OH 44023
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Replaced control, bulb and socket OP Test Ok"

Near Fewtown Rd, Deerfield, OH 44411
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed clips OP Test Ok

Near Fewtown Rd, Deerfield, OH 44411
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc unit will not dispense ice Found augur impeller to be messed up and motor to be slipping Needs divider motor and impeller ; ordrng 1 WPW10309864 (divider) and 1 WPW10317991 (motor) and 1 WP63052-2 (impeller) and 1 W11378860 (Washer)

Near Roy Marsh Dr, Kent, OH 44240
Brian M.

Brian M.

MICROWAVE KITCHENAID KOCE500ESS09 "Cc unit microwave door not closing properly Called whirlpool they said to replace door , switch and hinges; ordrng 2 W10874474 (hinge-door)s and 1 W11214480 (arm) and 1 WPW10128850 (arm) and 1 W10687342 (door/mw) and 1 W11449277 (Switch)"

Near Forest Glen Trail, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 "Cc unit bolt broke off in rear Found stator bolt broke off inside shaft Needs tub and bolt Tub is under 10 year warranty ; ordrng 1 W10901030 (tub-outer) and 1 W11253212 (screw), used 1 SHIPPING (shipping and handling) from stock"

Near Gibbs Rd, Andover, OH 44003
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW2 Cc unit is letting in hot water when set to cold Found hot cold reversed Swapped hoses OP Test Ok

Near Saint Germain Blvd, Warrensville Heights, OH 44128
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPM704KPS0 Cc unit not washing Found sump running but not creating pressure to move arms Needs sump assembly ; ordrng 1 W11416362 (Sump assembly)

Near Madison Rd, Huntsburg, OH 44046
Brian M.

Brian M.

DISHWASHER GE GDF620HGJ2BB "Cc unit just beeping Found unit to have a error of miscommunication Needs UI and main Control boards ; ordrng 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near Rock Creek Rd, Chardon, OH 44024
Brian M.

Brian M.

RANGE WHIRLPOOL KERCG00GAL0 "Cc unit not baking Found element open Needs element ; ordrng 1 WP9750213 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Carmichael Dr, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHW04 Cc of noise Found noise coming from compressor area tweaked some lines and noise stopped Advised to watch

Near Hattrick Rd, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MHWE450WJ01 "Cc of rubber and plastic smell Found bearings to be bad and inner tub wobbling Needs outer tub ; ordrng 1 W10772619 (tub-outer) and 1 W10772607 (tub-outer), used 2 SHIPPING (shipping and handling) from stock"

Near Seasons Rd, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2611LB Cc icemaker leaking and broke the ice container when trying to get ice Found ice bin broken and and icemaker motor to be not working properly Needs bin and ice maker ; ordrng 1 241860803 (ice container asm) and 1 241798231 (Icemaker)

Near Silver Meadows Blvd, Kent, OH 44240
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC10FXSS3 Cc of leak Found leak coming from around soap dispenser Tightened screws on dispenser ran test cycle no leak OP Test Ok

Near Industry Rd, Ravenna, OH 44266
Brian M.

Brian M.

WASHER WHIRLPOOL MVWB765FW3 Cc unit shuts down or wont start Found stored error f5-e1 lid up Ran manual lid lock test no issue found Ran auto test completed with no issue Ran calibration Ran rapid wash until it got to wash portion

Near Montgomery Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2569YEM0 Cc unit leaking Found drain tube to be updated but drain pan clogged Cleared drain pan OP Test Ok

Near Willard Rd, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER WHIRLPOOL KDTE204GPS0 Customer complaint unit not drying Ran diagnostics no errors Found heater working At this time unit is operating properly

Near Hickory Ridge Dr, Streetsboro, OH 44241