Brian M.
Local Reviews
for Brian
Powered by Fluid LOCALBad service
Lisa - Solon, OH
My freezer broke and was repaired, it worked for one month then broke again. Someone came out this week to repair it, it worked for a day then broke again. Now I’m left without a working freezer AND refrigerator side (which was never an issue) and can’t get service for 4 days (including the weekend). Disappointed
Response from Fred's Appliance Service:
Hello Lisa! Thank you for sharing your feedback. We apologize that the temperature issues with your refrigerator are still not resolved along with the wait on your return visit. We always try to take care of our customers as quickly and thoroughly as possible. We will be out on 4/6 to get this taken care of for you! Thank you! -The Fred's Team
Great job on warranty service
Renee - Garrettsville, OH
Service
Virginia - Chagrin Falls, OH
Brian was very nice and considerate
Great service and quick
Joseph - Kent, OH
Knowledgeable and courteous
Washer repair
Judith - Chagrin Falls, OH
In this time of worry about the corona virus i found that the repairman kept his distance, did a good job and quickly left. Exactly what i had hoped for
Quick and easy
David - Aurora, OH
Service person was right on time, polite and efficient. I was completely satisfied.
service
Bernadette - Broadview Heights, OH
Excellent and prompt service.
Best company
Jason - Chagrin Falls, OH
Very good company
Awesome. Had the parts on his truck
Brent - Streetsboro, OH
Very skilled an knowledgeable
I can’t blame Brian for this but the initial tech didn’t know what he was doing. A major rip off.
Richard - Chagrin Falls, OH
I can’t blame Brian for this but the initial tech didn’t know what he was doing. A major rip off. The defrosting of the freezer was always a problem but it was never looked at.
Response from Fred's Appliance Service:
Hi Richard! Thank you for sharing your experience. Our goal is to diagnose the issue on the first trip and we apologize that it didn't happen that way for you, however, we are glad that Brian was able to get you taken care of. If you have any other questions or concerns about your repair please let us know. Thanks and have a good day! -The Fred's Team
Fast and Effective
Anothony - Twinsburg, OH
Tech knew his stuff, easy experience
Carolyn
Carolyn - Bedford, OH
Not good my machine still dies but work and ha making a loud sound
Response from Fred's Appliance Service:
Hi Carolyn, We are sorry to hear that you washing machine still isn't working. Someone from our team will be calling you shortly to get this taken care of! Thank you! The Fred's Team
oven repair
Darby - Chagrin Falls, OH
The way service is supposed to be!
Kathy - Kent, OH
SUPER FANTASTIC
Monno - Maple Heights, OH
Brian M.
MICROWAVE WHIRLPOOL WOC54EC0HS02 Cc unit will not start and will not make selections have to power cycle it to get it to work for a few minutes Found UI not responding can’t access diagnostics flipped breakerEntered diagnostics after boot up found UI responding then stopped Needs UI board ; ordrng 1 W11297728 (console)
Brian M.
WASHER KENMORE 110.3163261 "Cc glass broke Found glass broken from lid Separated the 2 half’s and found that the second half is also broken Needs second half of lid Put unit back together ; ordrng 1 W10885619 (frame), used 2 SHIPPING (shipping and handling) from stock"
Brian M.
WASHER WHIRLPOOL WFW6620HW0 Installed tub Ran spin cycle OP Test Ok Ran spin with items in and unit still seems like it’s shaking to much Advised customer it may be the pedal stool if issue comes back with a much more even load size And to contact homedepot or whirlpool if that’s the case
Brian M.
FREEZER WHIRLPOOL WRX988SIBM03 Installed evap motor and coverInstalled control Adjusted temps to normal setting and ran fan test OP Test Ok Advised to let cool for 48
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control and UI Sounds returned OP Test Ok
Brian M.
DRYER WHIRLPOOL MGDC465HW0 Customer showed pop took pic Cc of no heat Found wires not attached to coils Attached wires OP Test Ok
Brian M.
RANGE WHIRLPOOL WFC150M0EW Cc glass broke when baking Replaced inner glass OP Test Ok
Brian M.
REFRIGERATOR MAYTAG MRT118FFFZ05 Called whirlpool, temps in fridge are 25 and product at 33 Freezer temps at 2 and product about 4 Whirlpool stated to block 50% of warm air return Removed back panel and found cap tube had ice ball on it but still had normal frost pattern Spoke to BJ he suggested to clear cap tube and follow whirlpool recommendations.
Brian M.
WALL OVEN KITCHENAID KODE500ESS02 Installed console Ran test bake to 350 OP Test Ok
Brian M.
WASHER MAYTAG MVWB765FW4 Cc sheet stuck under agitator Found sheet stuck under agitator Removed and replaced agitator OP Test Ok
Brian M.
RANGE WHIRLPOOL WEE510S0FB2 Cc of no power Found terminal block black wire damaged Replaced using harness kit from truck stock Ran test bake to 350 OP Test Ok ; used 1 W11432194 (WIRE KIT ) from stock
Brian M.
WASHER WHIRLPOOL WTW8500DC5 Installed control unit and UI Ran auto test and calibration OP Test Ok
Brian M.
MICROWAVE WHIRLPOOL WMH32519HZ1 Cc of unit arcing Found burnt marks on support and cavity The remedy for this is to replace supports and paint spots on cavity; ordrng 1 72017 (touchup wht) and 2 W10840759 (support)s and 1 W10840794 (support) and 1 W10840795 (support)
Brian M.
WASHER GE GTW750CSLWS Cc of a burning smellRan diagnostics found no errors ran test on motor and spin speed no smell present Ran drain and spin also no smell Checked pulley and belt no issues found Could not duplicate a issue at this time
Brian M.
WASHER MAYTAG MVWB865GW0 Cc unit won’t boot up and flashed an error code Was able to enter diagnostics found stored code of f6e3 Replaced UI and control Ran auto test and calibration OP Test Ok
Brian M.
REFRIGERATOR WHIRLPOOL WRS586FLDB00 Installed diffuser and control OP Test Ok Ice maker was not the correct one Marcone listed ; ordrng 1 WPW10251076 (icemaker)
Brian M.
DRYER WHIRLPOOL WED9200SQ1 "Cc unit only will only heat Found unit to be heating while on air only Pulled heater to make sure it was not shorted to cabinet Ran diagnostics found error for f01 primary control failure According to tech sheet it says to replace control ; ordrng 1 WPW10174745 (elect control board23554), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
RANGE TAPPAN TEF351EWF "Cc that big burners only go to high Found both large burner switches burnt out Needs switches ; ordrng 2 316436001 (switch,infinite lrg2311)s, used 1 SHIPPING (shipping and handling) from stock"
Brian M.
WASHER MAYTAG MVWB765FW3 "Cc that unit leaves clothes wet on the end of delicate wash cycle She had a delicate cycle started at time of arrival I let that finish to see the results At end of cycle I found no issues Ran diagnostics found error for off balance Also while waiting for it to finish I went over use and care guide and explained to her that on delicates it does not use a very high spin speed and will most likely leave clothes still wet, Had a better conversation with customer and gave her more info on cycle selections and again reference her to the owners manual 7 and 8"
Brian M.
REFRIGERATOR WHIRLPOOL WRT1L1TZYB01 Cc unit not cooling Found six inch ice Build up on freezer back wall Put unit in manual defrost heater seems to be working Quoted for defrost timer and steaming out unit Customer does not want to repair