Brian M.
Local Reviews
for Brian
Powered by Fluid LOCALGreat technician and price
Michael - South Euclid, OH
Brian was very courteous and knew his stuff. He diagnosed and repaired my dryer and cleaned up. I would ask for him whenever I need any other service.
Job complete
Ken - Euclid, OH
Arrived on time and replaced the timer and the knob. First rate job, and washer works fine.
Great fast service!
Christopher - Aurora, OH
Great service
Greg - Mogadore, OH
Awesome
Very professional!
Scott - Kent, OH
Great service!!
Great service; thorough and kept me informed on his arrival tieme
Dave - Broadview Heights, OH
I think most service repairmen should be able to do their jobs, so that is the base that I start with. And Fred's Service met that base. What made them excellent was that he kept me informed throughout the day about when to expect him. Previously, they also sent a picture of what he looked like so I could identify him. These little things made the whole service call exceptional.
Will not work with homeowners insurance
Sherwood - Kent, OH
I needed an estimate for America’s Preferred. Home Warranty insurance which unbeknownst to me, required that the technician speak to them at the time of the estimate. It turns out that Fred’s will not let a technician speak to an insurance company at all. So I spent $150 for two estimates that I can’t use. Fred’s needs to be upfront with their policy and put that information in their ad. It’s counter productive to have unhappy customers.
Response from Fred's Appliance Service:
Hi Janet, Thank you for sharing your review with us! We are sorry to hear about your troubles! Our technicians are either in a customer's home diagnosing and repairing appliances or driving. We rely on our office team to support our customers and their needs. Please have your warranty company call our office and we will be happy to share the technician's report and findings and we can even email them a copy of those notes. We will also be able to answer any questions they may have. Have a great weekend! The Fred's Team
Brian & the whole Staff are Wonderful!
Gary - Dorset, OH
Brian worked on our washing machine and did a superb job. It works again! Brian is top notch. Friendly, knowledgable and very well trained in his craft. Also worth mentioning are the hard working girls in the office, the are extremely accommodating, efficient, very helpful and just a pleasure to deal with. Their manager, well, what more can I say. She is just a peach! I really enjoyed speaking to her. Fred's is our only choice when it comes to appliance repairs.
Prompt
Robert - Streetsboro, OH
great
Harold - Shaker Heights, OH
very good
Great Service & Follow up
Gary - Dorset, OH
Brian from Fred's Appliance Service is polite, efficient, and very knowledgeable. Follow up service is wonderful. Squeezed us into a time slot (that they really did't have available) to accommodate us. Very happy and good overall experience. Thanks Fred's Appliance!
Service on whirlpool gas dryer
Susan - Solon, OH
Great service
Darren - Aurora, OH
Sandra
Sandra -
Great service
Debbra - Aurora, OH
Came within time frame given, and within phone call prior to appointment. Fixed problem, and answered questions afterward to help us take care of future problems.
Brian M.
WASHER KENMORE 110.294228 Installed customer supplied timer Ran test cycle OP TEST OK
Brian M.
DRYER KENMORE 1107842400 Cc of unit taking to long to dry Could not duplicate an issue Unit is heating up and coils are working as they should OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KBRC36FMS01 Called whirlpool spoke to 2 techs they advised issue with baffle Customer is questioning diagnose because previous repair company said he needed a control board replacedCustomer wants to reach out to home warranty company and wanted quote to replace both parts
Brian M.
WASHER MAYTAG MHW5630HW0 Cc unit has water left in tub after a wash cycle Found a little bit of water in tub Ran drain and spin Unit drained and spun Just fine Ran diagnostics found no error codes Ran auto test found water to be collecting at the back of the tub Removed drain pump found sand in pump Replaced pump
Brian M.
DISHWASHER KITCHENAID KDTE254ESS1 Cc unit not running Found control getting power but not functioning reset Power UI turned on then off found UI able to make selections then goes blank. Mounts on control are broke Needs UI and control ; ordrng 1 W10866124 (cntrl-elec) and 1 W10902370 (panel-cntl)
Brian M.
WASHER MAYTAG MVWB765FW2 Cc of error Found error of f6e2 and f6e3 stored can not run auto test but was able to run UI test and that seemed to function properly Needs control board Customer calling whirlpool because she is 3 months out of her warranty. If she gets coverage I would like UI ordered as well
Brian M.
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW04 Cc unit not freezing Found unit to set to medium temp and freezer temp is temping at -1 degreesAt this time I can not see a non cooling issue Could not duplicate Advised to watch and get a thermometer to see if temps change
Brian M.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Cc of no cool in fridge Found freezer evap frosted over Ran force defrost found heaters able to turn on Pulled freezer thermistor and ohmed it out. Thermistor was not with in range was at 1.4k ohms at 73 degrees Replaced using truck stock Completely defrosted evap Advised that it may take up to 48 hours to completely cool again ; used 1 W10902214 (THERMISTOR) from stock
Brian M.
OTR MICROWAVE MAYTAG MMV4206FW0 Cc of screen not bright enough to see at all angles of the kitchen Found unit to be functioning as design there is no screen brightness adjustments on this unit OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW5000DW1 Cc of unit not working Found board getting power but no line gets Replaced board Ran auto test and calibration OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Installed high voltage board Ran auger test no power drop outs OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
DISHWASHER MAYTAG MDB4949SDZ0 Cc unit not working Found control getting power but not sending power Tripped breaker waited 5 min and turned back on Ran drain test unit started functioning Ran diagnostics found unit to have no errors ran auto test OP TEST OK
Brian M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed panelOP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Called whirlpool to state finding and what has already been done And what they documented everything unit is non repairable
Brian M.
REFRIGERATOR KENMORE 36359522994 Installed heater OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRFA32SMHZ02 Cc of freezer leaking Found drain tube clogged Replaced using truck stock OP TEST OK ; used 1 W10619951 (TUBE-DRAIN) from stock
Brian M.
REFRIGERATOR MAYTAG MFF2558VEM5 Cc of fridge leaking Found drain tube clogged Replaced using truck stock Cleared ice from freezer OP TEST OK ; used 1 W10619951 (TUBE-DRAIN) from stock
Brian M.
WASHER WHIRLPOOL WFW70HEBW0 Cc of unit not draining from bellow Found debris filling in drain holes Cleaned up ran test cycle Unit no longer has water sitting in ring OP TEST OK
Brian M.
DRYER WHIRLPOOL WED7990FW0 Called whirlpool to get help with expected temperatures They said that within 10 min exhaust temps should reach 113 + -5 degrees I had an average of 124.5 in a 10 min period. Techline said the unit is functioning as designed and it’s a customer expectation issue.customer wanted quote for new lint trap and door
Brian M.
DRYER WHIRLPOOL WGD92HEFW1 Replaced coils ran test cycle still no heat Tested igniter found igniter to be weak Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279311 (IGNITOR) from stock