Brian M.
Local Reviews
for Brian
Powered by Fluid LOCALGreat service
Connie - Mantua, OH
Knowledgeable repair tech. Disappointed with Maytag since new features created a washer and dryer which just fail to clean and dry “by design” to be more efficient.
Great service
Brian - Chagrin Falls, OH
Brian was very good at the repair as well as kind!
Joseph, everything was great
Joseph - Windham, OH
Dishwasher Repair
Judy - Chardon, OH
Fast service, quick repair and very friendly technician.
Brian was very knowledgeable and efficient. We are always pleased with the friendlieness and professionalism of the technicians.
Eugene - Ravenna, OH
We always tell others how great Fred's service is and readily recommend this company!
Great service.
David - Kent, OH
Great friendly service and incredibly knowledgable!
Ralph - Hudson, OH
Brian was amazing and identified the issue right away! I greatly appreciate honest and expert service. This is what is most important to me and I will use Fred's and highly recommend your service!
Warranty service
Charles - Kent, OH
Rushed and the work wasn't done properly
Kennie - Mogadore, OH
The technician wasn't personable, came in and fixed one piece. He asked for the new parts and the parts hadn't been delivered yet. He got the washer to turn on and work and rushed to have us sign saying it was completed. 2 hours later, the washer was broken again! We tried to call him back to explain it wasn't fixed properly and the parts he ordered were in and he never responded. We had to contact Home Depot and start the process all over again with a new technician.
Response from Fred's Appliance Service:
Hi Kennie, We appreciate you sharing your experience with us and we are sorry to hear that it didn't go smoothly! Since your unit is covered under an extended warranty, we are required to have you report all issues and schedule appointments through them. However, once we get the ok from the warranty company we will be happy to come out and take another look. We know how important a washing machine is to our every day lives so we will get you back up and running quickly! Have a great weekend! The Fred's Team
Review
Ken - Ravenna, OH
Dishwasher
Ruth - Kent, OH
Great Customer Service
Gretchen - Kent, OH
Brian is very courteous and professional.
Great Service
Lona - Middlefield, OH
Friendly and reliable
Great Service and Price
Jason - Streetsboro, OH
Terrific service all around
Joyce - Kent, OH
I would highly recommend Fred's Appliance. They scheduled the appointment quickly, followed up with the promised reminder calls and Brian arrived on schedule. He was very pleasant, answered my questions and was polite throughout his service call. When we need an appliance serviced, we have to pay the price, as they say, but how wonderful that it didn't break the bank! I was VERY pleasantly surprised. THANK YOU for a wonderful experience in the frustration of keeping a household running.
Brian M.
WASHER MAYTAG MHW3505FW0 "Cc unit does not getting water Ran diagnostics found error for long fill Found hot water entering but cold was only tricking in Needs water valve Unit is stacked and dryer will have to be moved to access washer Customer does not want us to install she said her husband will install it ; ordrng 1 WPW10435242 (valve7738), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
COOKTOP ELE WHIRLPOOL WFE505W0HZ0 Installed control lights turned off OP TEST OK
Brian M.
DISHWASHER FRIGIDAIRE FFBD2406NW7B Installed control board ran test cycle OP TEST OK
Brian M.
WASHER MAYTAG MHW5630HC0 Dent in back cover rubbing against motor Found cover to be dented in just enough to rub Removed cover Used rubber mallet and smoothed out the dents Ran spin cycle OP TEST OK
Brian M.
WASHER WHIRLPOOL WFW5620HW0 Cc of Shaking Ran drain and spin test unit is spinning with out any extra moment then expected no noises are heard. Ran 15 min high speed spin OP TEST OK
Brian M.
DISHWASHER WHIRLPOOL GU2455XTSB1 Cc unit not washing properly Ran test cycle found sump activating but not creating enough pressure to go to spray arms Also found glitch in control and have to reset to start another load Needs sump assembly and control board Customer does not want to repair EST only
Brian M.
WASHER MAYTAG MVWB955FC0 Cc unit not locking Ran diagnostics found no stored errors Ran test 51 completed with no errors Ran manual lid lock test gave an error after doing it 15 times Installed control and lock Ran calibration test 52 OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW8540BW1 Installed suspension and tub ring Ran auto test to verify it’s not leaking OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Installed ice maker Ran water test OP TEST OK
Brian M.
REFRIGERATOR MAYTAG MFD2561HES Cc of no water coming from dispenser Found water line frozen a little at water reservoirWas able to shake lines and obstruction moved and water returned to dispenser OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Cc unit still having big ball of ice Found part of ice maker empty and other side full Found ice in back wall and bottom corner of bin Ran icemaker cycle test and water is leaking out of ice maker Needs icemaker replaced ; ordrng 1 W11115534 (icemaker)
Brian M.
WASHER WHIRLPOOL WTW8540BW1 "Cc of leak Found tub ring damaged near the recirculating pump hose and spraying out from tub ring Tub ring damaged due to weak suspension and tub goin all over the place ; ordrng 1 W10440786 (suspension8668) and 1 WPW10550152 (ring-tub7316), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER FRIGIDAIRE FFBD2406NW7B Cc unit will not start Found unit to fill but then not do anything else Found no voltage going down to motor from control Needs control ; ordrng 1 5304502611 (board)
Brian M.
WASHER WHIRLPOOL WTW4816FW2 customer showed pop took pic Cc of no start Plugged unit in ran diagnostics found error for lid lock ran found striker not aligned properly ran auto test and calibration OP TEST OK
Brian M.
REFRIGERATOR MAYTAG MFI2570FEZ05 Cc unit sometimes only does crushed ice and not cubes Found dispenser working fine Possible cause is ice is getting stuck under the plastic shifterAdvised to move ice tray once and awhile or even let it drop as crushed then switch it over to cube to help ice move better
Brian M.
REFRIGERATOR WHIRLPOOL WRF532SMBB01 Cc of no cool Found leak at cap tube on drier No refrigerant to recover Replaced die drier Ran 28 inch vac for 30 min Recharged with 5.0 oz of r134a Frost pattern returned OP TEST OK Advised on 48 hours
Brian M.
WASHER WHIRLPOOL WFW8540FW1 Cc that ui keeps shutting off when making selections Ran diagnostics did not find any errors ran auto test completed with no errors ran keypad test all buttons and functions are working properly at this time Could not duplicate ui shutting down by itself
Brian M.
DRYER AMANA NED4655EW1 Cc of noise Found pop tab wedged ion between rear drum and wall Removed Ran test cycle OP TEST OK
Brian M.
WASHER MAYTAG MVWB725BW0 Cc of squeaking Found bearing to making noise Replaced using truck stuck Ran auto test found water leaking Removed everything and all looked fine Inspected old shaft found a piece of the tub stuck to to the seal spoke to JS waived svc Needs tub replaced Customer may call whirlpool to see if they can cover part
Brian M.
DRYER MAYTAG MDE5500AYW Cc of loose baffles Tightened baffle screws and inspected belt and pulleys OP TEST OK