Chad P.


Local Reviews
for Chad

Rated 4.8 out of 5 stars based on 234 customer reviews

Map of Strongsville, OH

Broken/faulty duck bill




Great service, price amazed me. I was thrilled that it didn't "break the bank".


Map of Strongsville, OH

Excellent job





Map of North Olmsted, OH

Technicians very knowledgeable and friendly.





Map of Lakewood, OH

Great Service




Able to diagnose the issue quickly. Part was unavailable and ordered for deliver Monday, June 18, 2018. Return visit is scheduled for Wednesday, June 20, 2018 to install part. Expect to have washer working after completion of work.


Response from Fred's Appliance Service:

Hi Joe, Thank you for taking the time to submit your review! We are sorry to hear that the part was not available at the time of the first service. However, we are happy to hear that we are scheduled to come back and get it installed for you. We hope after the complete repair you will be able to give us 5 stars! Thanks! The Fred's Team


Map of Strongsville, OH

Refrigerator





Map of Lakewood, OH

Chad





Map of Cleveland, OH

Very well organaized company.




We were disappointed that the first tech misdiagnosed the problem, which added, I believe, another four days without the refrigerator. That being said, Chad was very good and put in the correct part.


Response from Fred's Appliance Service:

Hi Thomas, Thank you for taking the time to submit your review. Unfortunately, sometimes once one part is replaced the unit can reveal another issue with a separate component. We apologize for the delay! However, happy to hear that your unit is up and working with Chad's help! Thank you, The Fred's Team


Map of Brook Park, OH

Awful customer service




Your company has a contract with whirlpool. Twice I was called to be told they can not come out to service my dishwasher. Due not having all the info. You should of contacted whirlpool. That's who you are contracted with. Then was told whirlpool didn't due their job. Wow, this is a company you work with. Maybe you should of done your job and contacting whirlpool. Instead you call me twice to upset me, thinking my dishwasher wouldn't be fixed. All you had to do is contact whirlpool ask the to get all the info. But no I'm contacted. Poor buisness practice on your half. I definitely told whirlpool how you said bad things about them and how bad your customer service is. I will day this your service guys were wonderful. Both respectful and courteous they did a great job on my dishwasher. They are a great asset to your company. In the future I work on better practices with customers on your customer service


Response from Fred's Appliance Service:

Hi Melissa, Thank you for taking the time to submit your review. While we do work with Whirlpool, we are unable to call Whirlpool on a customer's behalf. We apologize for any inconvenience this caused you. We are happy to hear that the technicians were helpful in getting your dishwasher back up and running again! Thank you again for your feedback! Have a great week! The Fred's Team


Map of Fairview Park, OH

Washing machine




The technicians came in quickly and explained what the issue was and how to help resolve it and we’re out in about 10 or 15 minutes. Very efficient and helpful.


Map of Fairview Park, OH

Great service!





Great service





GREAT SERVICE




Exceptional all around service


Great service




On time.


Very professional




Great service. Very informative in explaining the resolution.


Mr




Very nice guys!


Chad  P.

Chad P.

KSC24C8EYP02 KITCHENAID REFRIGERATOR Leveled unit. Found ice maker cycling to early and ejecting water. Found updated ice maker per service pointer with different thermostat. Needs I.m. Replaced. ; ordrng 1 WPW10756907 (ICE MAKER)

Near Settlers Reserve Way, Westlake, OH 44145
Chad  P.

Chad P.

MHWE300VW12 MAYTAG WASHER Removed Buddha from between tub and drum.

Near Wakefield Ln, Westlake, OH 44145
Chad  P.

Chad P.

KRFC704FSS00 KITCHENAID REFRIGERATOR Found mullion sweating and dripping water. No power to mullion. Mullion tests good. Entered diagnostics and ran mullion test. 12vdc is present. Exited diagnostics and cycled power. Mullion now has power. Op test ok. ; Job Cmpltd

Near Lake Rd, Bay Village, OH 44140
Chad  P.

Chad P.

790.75403500 Kenmore Range ound ignitor weak. Replaced. Op test ok. ; used 1 12400035 (IGNITER)

Near Yarmouth Dr, Bay Village, OH 44140
Chad  P.

Chad P.

DU850SWPS4 WHIRLPOOL DISHWASHER Found vent blocked in door. Cleaned out vent and ran normal wash. Op test ok. Advised to use as normal and monitor for leaks. Any issues contact us back

Near Knickerbocker Rd, Bay Village, OH 44140
Chad  P.

Chad P.

MHWC7500YW0 MAYTAG WASHER/DRYER STACKED Found unit giving long fill error code. Hot water valve screen blocked. Cleared screen. Unit now filling. Boot molded over. Unit needs boot replaced. ; ordrng 1 WPW10193056 (BELLOW)

Near Chippenham Ct, Rocky River, OH 44116
Chad  P.

Chad P.

WRB322DMHV00 WHIRLPOOL REFRIGERATOR Confirmed door is deformed. Has a reverse dent in it. Needs door replaced. ; ordrng 1 W11190017 (DOOR, SS BLACK)

Near Marlowe Ave, Lakewood, OH 44107
Chad  P.

Chad P.

GDF570SSJ0SS GE DISHWASHER Found drain pump seized. Power checks good. Drain line is clear. Needs pump replaced. ; ordrng 1 WD35X20878 (drain pump)

Near Detroit Ave, Cleveland, OH 44102
Chad  P.

Chad P.

GTDP490GD0WS GE DRYER Found belt broken. Needs belt also. ordrng 1 WE12M29 (BELT)

Near Bayridge Blvd, Willowick, OH 44095
Chad  P.

Chad P.

FFHS2313LS3 FRIGIDAIRE REFRIGERATOR Found filter not installed. Installed new filter. Op test ok. Advised it will take time for ice to start producing. ; Job Cmpltd

Near E 76th St, Cleveland, OH 44103
Chad  P.

Chad P.

WRT3L1SZYF00 WHIRLPOOL REFRIGERATOR Unit cleared out and shut down. Started unit. Operations normal. Removed evap cover. No abnormalities. Advised Cust that the drain line likely froze over and issue was corrected. Reinstalled cover and advised to monitor and use as normal. Advised on placing items in freezer and not to cover rear vents. Op test ok. ; Job Cmpltd

Near Belle Ave, Lakewood, OH 44107
Chad  P.

Chad P.

MVWB835DW0 MAYTAG WASHER Installed latch assy. Ran drain spin and normal wash. Op test ok. ; Job Cmpltd,

Near Arlington Rd, Lakewood, OH 44107
Chad  P.

Chad P.

GHW9160PW0 WHIRLPOOL WASHER Found rear support and bearing for basket failed. Basket rubbing on front tub. Needs front tub, rear tub and basket replaced

Near Grandview Dr, Rocky River, OH 44116
Chad  P.

Chad P.

WFG505M0BW2 WHIRLPOOL RANGE Found console not aligning and chipped. Needs console replaced and aligned. Also, small chip in pain on side. Needs touch up. ; ordrng 1 511873 (paint, WHT) and 1 W11171357 (CONSOLE, WHT)

Near Rainbow Ave, Cleveland, OH 44111
Chad  P.

Chad P.

GY397LXUS0 WHIRLPOOL RANGE Installed element. Op test ok.

Near Oakwood Ln, Westlake, OH 44145
Chad  P.

Chad P.

MZF34X20DW00 MAYTAG FREEZER Found inner door liner warped and no longer mating with the cabinet. Needs door assy replaced. ; ordrng 1 W10746789 (DOOR ASSY

Near Smith Rd, Middleburg Heights, OH 44130
Chad  P.

Chad P.

WRT519SZDM01 WHIRLPOOL REFRIGERATOR Installed control. Op test ok. Advised to set unit on the far left setting and allow unit to adjust. If colder temps are desired to turn unit colder one setting at a time

Near Wheelers Ln, Strongsville, OH
Chad  P.

Chad P.

WRF767SDHZ00 WHIRLPOOL REFRIGERATOR Wrong parts ordered. Ordered correct part number for interface. ; ordrng 1 W11224590 (INTERFACE)

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

DU1100XTPS6 WHIRLPOOL DISHWASHER Found unit still not heating. New element and thermal cut off check good from control. Removed control assy. Found k2 relay over heating. Relay dropping power to element. Needs control replaced. Likely over heated do to faulty heater.

Near Tudor Cir, Brecksville, OH 44141
Chad  P.

Chad P.

NTW4516FW1 AMANA WASHER Replaced cam. Ran service mode and drain spin. Found drain line tapping on the back of the unit. Secured drain line. Op test ok. ; Job Cmpltd

Near Shurmer Dr, Warrensville Heights, OH 44128