Sansophia - Cleveland Heights, OH
Very satisfied with service and work.
Great service very nice technician
David - Parma, OH
Recommend Fred’s appliance service to everyone
Diana - Maple Heights, OH
You should require your employees to wear face mask when entering customers home. The reason they are in and out many homes during the day and people have the virus and don’t even know it
Response from Fred's Appliance Service:
Howdy Diana! Thanks so much for dropping our team a line. We're sorry our technician did not use PPE. I can assure you that all technicians have been equipped with PPE including masks. We will be discussing your specific service event with Corey. In the event you use our service again in the near future, please request that our technicians wear PPE before entering your home. Thank you again, and have a great evening!
Jeffrey - Cleveland Heights, OH
Roger - Cleveland, OH
Susan - Fairview Park, OH
SEALS - Willoughby Hills, OH
Icemaker works great.
Very good service
Jackie - Parma, OH
Jake - Strongsville, OH
Very courteous, quick, clean and efficient.
Great service, friendly repair man
Julia - Parma, OH
Would recommend to others
Great service, nice young man did an excellent job !!
Patty - Parma, OH
Repair of the most "ESSENTIAL" home appliance
Marianne - Parma, OH
Repair was covered under the extended warranty taken out when the washer was purchased. Did not have the part on 1st visit, but a 2nd visit was scheduled that day. Cory explained the part would be shipped to our home.
Joseph - Gates Mills, OH
Service of washing machine
Frederick - Strongsville, OH
I had a problem but it was resolved quickly.
Response from Fred's Appliance Service:
Hi Fredrick! Thanks for sharing your feedback. We do apologize having to make a second trip to your home, but glad the technician was able to run new diagnostics on your machine to make sure everything sounds as it should. If you have any additional questions or concerns about your repair just let us know! Thanks again and have a good day! -The Fred's Team
Laura - Strongsville, OH
Cory was very professional and very nice.
RANGE WHIRLPOOL WFG320M0BB2 "Customer complaint back left burner won’t light, confirmed, it is sparking, found light soot build up gas orifice, cleaned, op test good"
DRYER AMANA NED4655EW1 "Customer showed pop, cc dryer takes too long to dry on auto settings on timed it works fine, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, outside flap bent and only opens up about 30%, advised replacing connection to outside also"
WASHER MAYTAG MVWC565FW2 "Customer complaint washer doesn’t fill with water a lot and its vibrating, ran diagnostics no errors, started high spin, light shake is normal operation, showed deep fill feature, unit is operating as designed"
DISHWASHER MAYTAG MDB7749SBM1 "Replaced console, op test good"
REFRIGERATOR KENMORE 106.7086299 "Customer complaint fridge warming up milk seems to spoil, temps were 10 in frz and 50 in ff, air flow is good, found top left corner of ff dr not sealing with a 1” gap, door is not able to shut all the way, door is sagging and bottom is hitting ff floor, quoted to use washers between ff door and hinge on top and move to bottom hinge, ok, added washer to bottom of door, applied petroleum jelly to corner of door that has not been sealing correctly and advised customer to reapply jelly for a week to help retrain; used 1 SENIORDISCOUNT (senior discount) from stock"
RANGE FRIGIDAIRE FGGF3035RFC "Cc oven smells like gas when starting a bake cycle, confirmed started bake for 350, gas is barely entering burner not enough ignite until several minutes of accumulation, pressure regulator failed; ordrng 1 5304498819 (regulator), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint door alarm does not go off, reading a few different user manuals found they are talking about other models that have a door alarm button, no door alarm button, doors hitting switches, ff doors uneven, evened doors, op test good"
REFRIGERATOR MAYTAG MZD2766GEW "Customer complaint fridge is warm, confirmed ff temp was 55 and frz at 2, found temp control failed, part 61005327 is discontinued, unable to repair"
RANGE MAYTAG MGS5752BDB "Customer complaint oven not preheating, confirmed, found ignitor glowing weak, replaced ignitor with ts part, op test good ; used 1 12400035 (IGNITER) from stock"
REFRIGERATOR WHIRLPOOL GX5SHDXTS01 "Replaced parts listed, op test good"
RANGE WHIRLPOOL WFE540H0AS0 "Customer complaint oven not heating up, confirmed found bake element broken apart, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer showed pop under 2 yr Costco warranty per entitlement Customer complaint fridge was not working coming home from a vacation d said “po” on display, unit was unplugged, plugged in and selected “confirm” to clear “po”, compressor and fans started, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Customer complaint water leaked from back of machine, confirmed found water supply line cracked and 1” from connection to unit, plastic style water line advised these are potential flood hazards and should be replaced with a copper line, shut off valve is ok, water leak warped unit cover, ordering cover; ordrng 1 W10609390 (cover-unit)"
WASHER MAYTAG MVWB835DW1 "Customer complaint washer is very loud during spin cycle, confirmed, found bearings failed, quoted to replace with ts gearcase W10811956, customer does not want repair at this time, advised customer to call wpl to see what they could do for her"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint a crack in liner of ff section appeared though nothing had been dropped, confirmed crack in liner on ff floor in center near door, filled with epoxy kit, op test good"
REFRIGERATOR KENMORE 596.7200302 "Customer complaint water leaking from freezer, confirmed, found duck bill style drain, unit needs updated drain tube and ice cleared from frz floor, evap pan and drain; ordrng 1 W10619951 (drain tube), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL ED5FVAXWL00 "Customer Would like coils cleaned under unit, cleaned dust from condenser, op test good"
WALL OVEN GE SCA1001KSS02 "Customer complaint inside light not shutting off when door is shut, confirmed, found door sagging not hitting door switches correctly causing them to fail, door WB56X10658 is discontinued therefor could not correctly be fixed the new switches could break the first time door shuts if it’s not shutting correctly advised shopping around for a new unit at this point, customer still debating getting switches replaced, left quote and advised it’s good for 30 days; ordrng 1 WB06X10216 (latch bracket) and 2 WB24X10047 (switch interlock)s and 1 WB24X817 (switch, monitor), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWC565FW1 "Customer complaint machine did not start after pressing start once so it was unplugged and plugged back in now seems to be working ok, confirmed, ran diagnostics no errors, calibrated, unit is operating as designed"
WASHER WHIRLPOOL WFW5620HW0 "Replaced control, op test good, took control and console W11319991 cores"