Local Reviews
for Corey

Fred's Appliance Service Rated 4.7 out of 5 stars based on 503 customer reviews

Map of Brecksville, OH

Diana




Review of Fred's Appliance Service

Corey did a great job working through all our issues...making sure everything was taken care of and working properly before leaving.


Map of Seven Hills, OH

Rose




Review of Fred's Appliance Service

I was extremely happy


Map of Garfield Heights, OH

Great Service




Review of Fred's Appliance Service


Map of Avon Lake, OH

Still not working




Review of Fred's Appliance Service

Kitchenaid scheduled our first apt as our fridge was under warranty. The technician came out, he was very thorough and explained that he couldn’t fix it that day because not only was the compressor bad (which we had the part for) but that the evaporator needed replaced as well and it would need to be ordered. The next appointment was a week out. The following week the technician came back out and only replaced the compressor and said the evaporator was fine, therefor having everything on hand that could have been used the week before. The next morning the fridge still isn’t work and we were told it would be another week before someone could come back out. We have now been without the fridge for about two months.


Response from Fred's Appliance Service:

Hi Heather! Thanks for sharing your feedback with us. We truly apologize for not only the delay in getting to your home for your repair but with the mishap in parts as well. Once the technician removed the drier and the compressor he realized the evaporator was not needed. We do see we have you back on schedule for a return visit. We have also added you on a cancellation list as well. Should an earlier appointment pop up sooner we will reach out to you immediately to get you taken care of. Until then if you have any questions please feel free to reach out. Again we apologize for the inconvenience and hope to get this issue resolved for you soon. Thanks! -The Fred's Team


Map of Bratenahl, OH

Outstanding service




Review of Fred's Appliance Service

Knowledgeable and personable and when I did not answer my phone he knew how important the service call was to me and assumed, correctly, that I was home. Perfect illustration of good judgement. Identified and solved problem in 15 seconds,


Map of Parma, OH

Great job.




Review of Fred's Appliance Service

He explained everything well to me of what was wrong with the washer.


Map of Broadview Heights, OH

Jacob




Review of Fred's Appliance Service

We are still awaiting this machine to be fixed. It will be the 5th time we will have a serviceman here. Corey was very professional and cordial but the Problem did not get resolved.


Response from Fred's Appliance Service:

Hi Jacob, We are sorry to hear your washer is not repaired. I do see we have you scheduled for Friday and we will work to get this fixed as soon as possible. Thank you for your patience and we are happy that Corey was professional and cordial! Thank you, The Fred's Team


Map of Strongsville, OH

Great service so far




Review of Fred's Appliance Service

It has only been a day since being fixed, but so far I’m pleased.


Map of Parma, OH

Answered all my questions an concerns




Review of Fred's Appliance Service

Overall a good experience.


Map of Parma, OH

Peggy




Review of Fred's Appliance Service


Freezer repair




Review of Fred's Appliance Service


Refrigerator Repair




Review of Fred's Appliance Service

Dida great job, problem solved.


Erran




Review of Fred's Appliance Service

Corey was punctual, professional and knowledgeable!! We would definitely use Fred’s for future repairs!


Great service




Review of Fred's Appliance Service

Explained well what needed to be repaired


Great service




Review of Fred's Appliance Service

Cory was very friendly told us just what the problem was we got it fixed and we're good to go


Corey L.

Corey L.

WALL OVEN GE JGRP20WEJ2WW "Customer complaint bake not working, confirmed, broil is working, found bake ignitor failed, quoted to replace, customer does not want repair, she stated she has never used the broil and doesn’t broil, offered to switch bake with broil ignitor, ok, switched ignitors, op test good"

Near Westbrook Dr, Euclid, OH 44132
Corey L.

Corey L.

WASHER WHIRLPOOL NTW4611BQ1 "Replaced suspension rods with kit, op test good"

Near Henritze Ave, Cleveland, OH 44109
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint im not working, confirmed, found wire for fill tube heater broken, unit needs fill tube heater; ordrng 1 W11230096 (tube-water)"

Near Deer Run, Brecksville, OH 44141
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOD77EC0HS00 "Customer showed home closing date paper work putting unit under warranty, customer complaint oven turns on by itself and while cooking will sometimes turn off also Bluetooth not working, ran diagnostics found found f6e0 ui lost communication, cleared, power good to control, cycled power to unit, error light turned on per tech sheet replace ui, replaced ui with part sent, op test no good, unit thinks it’s a micro/oven combo, gave customer connection team 866 number for connectivity, customer called connection team while tech talking with tl, spoke with Robert, was able to change model number in ui preferences to switch to dbl oven, spoke with connection team to set up WiFi, performed update, op test good"

Near Mulberry Pointe, Brecksville, OH 44141
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT351SFYB00 "Replaced evap fan motor and cleared ice, op test good"

Near Morning Star Ave, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replaced evap and dryer, held 29” vac, added 4.25oz r134a, low side settled at 0, good frost pattern, op test good"

Near Franklin Rd, Maple Heights, OH 44137
Corey L.

Corey L.

DRYER WHIRLPOOL WED5000DW2 "Customer complaint dryer taking a lot longer to dry clothes, unit heating, minimal lint inside dryer, found lint build up on outside screen, cleaned and showed customer where the screen was, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Wood Acre Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint washer not getting past wash light, ran diagnostics found unable to see motor rpm, ran tach test, failed, quoted to replace actuator, ok, replaced with ts, calibrated, op test good ; used 1 SHIPPING (shipping and handling), and 1 W10913953 (ACTUATOR) from stock"

Near Boston Rd, Strongsville, OH 44149
Corey L.

Corey L.

WASHER WHIRLPOOL CAE2743BQ0 "Installed coin chute, op test good"

Near Wooster Rd, Rocky River, OH 44116
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint button on dispenser broke again, confirmed, found “open” button missing, customer stated he is not rough with it, noticed Kirkland brand detergent but pods seem to fit with detergent door shutting properly, messaged Techline through service bench to document this visit.

Near Parkside Dr, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHB04 "Customer complaint fridge not cooling only light work, unit not plugged in, plugged unit in, fans and lights powered on, compressor was not and starter keeps tripping and resetting, bench test compressor, compressor is seized; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

Near Pearl Rd, Strongsville, OH 44136
Corey L.

Corey L.

DRYER ELECTROLUX EIMED55IIW0 "Installed heater, op test good"

Near Tourelle Dr, Highland Heights, OH 44143
Corey L.

Corey L.

DISHWASHER/B-IN MAYTAG MDB8959SKW0 "Customer complaint of f9e1 dw not working, confirmed, found f9e1 drain fault, found chopper broken and lodged between housing and drain fin, replaced drain pump with pump sent, op test good"

Near Hawthorne Dr, Mayfield Heights, OH 44124
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KMHS120ESS2 "Customer complaint mw not working, confirmed found mag failed, unit needs new magnetron ; ordrng 1 W10818686 (magnetron)"

Near Lake Ave, Cleveland, OH 44102
Corey L.

Corey L.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint cycle not ending on timed or any other, confirmed, found correct power getting to timer, timer failed, replaced timer with part sent, op test good"

Near Falling Leaf Dr, Seven Hills, OH 44131
Corey L.

Corey L.

WASHER WHIRLPOOL MVWB865GC0 "Customer complaint washer making a loud noise like a jet, started high spin, confirmed bearings failed, replaced gearcase with ts part, making an out of round noise in test, removed cam and retightened rotor asm, noise is come if from gearcase, unit needs another gearcase; ordrng 1 W10811956 (drum assy), used 1 W10811956 (CABRIO GEARCASE) from stock"

Near Carol Dr, Independence, OH 44131
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DBL0 "Customer complaint dw not cleaning dishes after says it’s finished, confirmed, water not filling, ran diagnostics found F9e1 diverter unable to find position f8e2 drain electrical problem, diverter keeps rotating, needs sumos asm, replaced sump asm with ts part, op test good, found rubber hose extension to sink, could not find a kink and unit drained timely, advised rubber hose will bend and could restrict drain flow once warmed up from water heat; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Burlwood Dr, Strongsville, OH 44136
Corey L.

Corey L.

WASHER AMANA ALW480DAW "Customer complaint washer didn’t spin out, filled washer and drained, unit is operating as designed, she said she came down and water was still at the top but played with dial and tried spin several times and was able to drain water, have seen pulley inner spin inside which would slow drain, asked for 5-6 towels, customer gave about a half a normal load, filled to max level, let timer advance to drain, unit drained, noticed lots of suds in pantyhose screen around drain and water meeting drain hose, advised to remove pantyhose and strain at sink drain; pckd up 1 WP40045001 (idler pull )"

Near N Linden Ln, Parma, OH 44130
Corey L.

Corey L.

WASHER MAYTAG MVWP575GW0 "Customer complaint the lid will not shut unless you close really hard, confirmed, found lid latch very loose causing strike not to engage correctly, no failed components, tightened latch, op test good"

Near Maplewood Rd, Parma Heights, OH 44130
Corey L.

Corey L.

RANGE WHIRLPOOL WFE525S0HZ1 "Customer complaint oven not heating, confirmed, found wire disconnected from terminal block dues to loose nut, replaced wire pigtail and terminal block with ts part, op test good; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

Near Snow Rd, Parma, OH 44129