Wonderful service. Great savings.
Charle - Shaker Heights, OH
Great timely efficient.
Awesome job on a shitty product
Victor - Cleveland, OH
I think the tech is awesome and Maytag is a Shit product. He fixed the problem no issues, quick as hell to boot. This guy deserves a raise for working with such shit such as Maytag.
Stephanie - Beachwood, OH
The serviceman was rather snarky. Not pleasant.
Response from Fred's Appliance Service:
Hi Stephany, We appreciate you sharing your experience with us and we apologize that your technician was not pleasant. Our technical supervisor will have a conversation with Dan to help him better navigate his emotions in the future. If you would like to share any additional details, please reach out to us at 888-45-FREDS or email@example.com. Have a great weekend! The Fred's Team
Lakeia - Cleveland, OH
Corlius - Lyndhurst, OH
Very happy with service
Debra - South Euclid, OH
Dan was prompt and professional
Great service and everything works!!
Jennifer - Pepper Pike, OH
Like the fact that Fred’s sends me a text about 15 minutes before my tech arrives
Colleen - Cleveland Heights, OH
Trish - Lakewood, OH
Our tech was on time and did a fantastic job. Extremely professional and responsive to our questions
Washer still not fix
Mario - Bedford Heights, OH
Everytime Dan Service guy comes he is trying to run game on saying nothing wrong..But the last time he was here he seen the water under the Washer but couldn't find the leak. Don't send him anymore.
Response from Fred's Appliance Service:
Hi Mario, Thank you for submitting your review. When the technician was in your home, he was unable to duplicate the issue. If you are still experiencing a leak, please reach out to our team at 888-45-FREDS or firstname.lastname@example.org so we can work to get this resolved for you! Thank you! The Fred's Team
the people on the phone as well as those who came to our apt.were so kind and helpful...I certainly would call them again and again.....
Naomi - Beachwood, OH
It was just good service....the problem was the date and time...it changed a could time...but,it got done and that's what was very important...
Response from Fred's Appliance Service:
Hi Naomi! Thank you so much for sharing your feedback. We do apologize for the scheduling error! We are happy to hear that you felt our team treated you well and Dan was able to get your washer taken care of for you. If you have any questions about your visit please let us know. Thanks again and have a good day! -The Fred's Team
Mike - Walton Hills, OH
More than pleased
Thomas - Solon, OH
Lia - Parma, OH
Lisa - Cleveland, OH
Wonderful Very personable and helpful
REFRIGERATOR KITCHENAID KBSD608ESS01 Second tech is need to pull unit to replace fill tube hose; schdld next appmnt for 7/16 THU !
REFRIGERATOR MAYTAG MBF1958FEZ03 "Customer complaint that unit is not working at all, fresh food section temperature at 72 degrees, freezer section temperature at 26 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan motor is not receiving120vac, 120vac out of control but not through cabinet, called whirlpool techline spoke to Joel, found bimetal harness installed was the wrong part, ordering correct bi metal harness ; ordrng 1 W11050973 (Harness)"
WASHER WHIRLPOOL WTW4816FW2 "Installed new control, op test good ."
RANGE AMANA ACR4303MFS3 "Customer complaint that sometimes elements will be red hot on low and not on high, turned all elements on high, all elements glowed red hot , turned down to low, elements did not maintain red hot glow, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRS335SDHW02 "Customer complaint that unit is not making ice, confirmed, cycled ice maker , ice maker did not cycle, found ice maker not plugged in, plugged ice maker in, ice maker cycled and filled, op test good"
RANGE WHIRLPOOL RBS305PDB16 "Customer complaint that oven is not level, found unit not even mounted in place, mounted unit, op test good"
DRYER WHIRLPOOL WED5840SW0 "Customer complaint that unit is not heating, found thermal cut off open, jumped out , unit heated, unit needs new thermal cut off kit, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that unit is not making ice, cycled ice maker, ice only cycled half way then stopped, ice maker is receiving 120vac, unit needs new ice maker , installed new ice maker , ice maker cycled and filled, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"
REFRIGERATOR GE GSH22JSZBSS "Customer complaint that unit is not cooling, freezer section temperature at 50 degrees, fresh food section temperature at 50 degrees, evaporator fan is running, Compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair; ordrng 1 WR87X28949 (Evaporator) and 1 W10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
RANGE AMANA AGS751L "Customer complaint that oven is not heating, Started bake for 350 degrees, igniter glowed, burner lit after a while, igniter is weak, unit needs new igniter ; ordrng 1 786324 (Igniter)"
DRYER WHIRLPOOL WED4950HW0 "Customer complaint that unit does not shut off , installed new timer, op test good"
RANGE KITCHENAID KSGG700ESS1 "Customer complaint that oven light will not turn off and there is a gas smell, unit unplugged, plugged unit in, unit immediately tried lighting oven and a humming is coming from control board, found mouse poop and pee all over control, unit needs new control ; ordrng 1 W11034208 (CNTRL)"
REFRIGERATOR GE TFF24RCB "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 35 degrees, evaporator fan is running, condenser fan and compressor are running, partial frost pattern on evaporator, system has a leak, unit needs new compressor and evaporator , evaporator is no longer available ; ordrng 1 WR85X0103 (Evaporator) and 1 WR87X10082 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
RANGE WHIRLPOOL WFE366LVQ0 "Customer complaint that oven kept dropping back from 450 degrees to 400 degrees and cook timer used to beep until it was cleared and now it only beeps twice, set cook timer for 1 minute, alarm beeped more than twice until I cleared it, oven temperature sensor is within range, started bake for 450 degrees, oven heated up to 450 degrees and maintained, unit is operating as designed"
REFRIGERATOR AMANA ART318FFDW03 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 78 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, also found dye leaking from lock ring connection on compressor , unit needs new compressor ; ordrng 1 W11092625 (Compressor)"
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 84 degrees, Evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found compressor unplugged, plugged in compressor started, frost pattern formed, op test good"
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
WASHER WHIRLPOOL WFC7500VW2 "Installed new control and motor control, op test no good , new control does nothing , reordering control; ordrng 1 W10192966 (Cntrl)"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new control and thermistor, defrosted again, op test good ; O-emld tckt"