Dan H.
Local Reviews
for Dan
Powered by Fluid LOCALGreat service! Dan has been very patient with us over what is a tricky repair.
Charles - Valley View, OH
Dan has had to come out 3 times to repair a tricky problem with our washer. After installing a new control the washer worked fine. The next morning it didn't. He returned the next day and the washer was working again. That night it stopped again. We took a video this time to better show the problem. He's scheduled again for Wednesday and we're hoping to get the problem resolved so we can stop pestering everyone. Thanks!
Excellent service!
Janis - Valley View, OH
Great service
Dana - Brecksville, OH
Great job
Efficient - Rocky River, OH
This could not have been easier for me.
Mary
Mary - Lakewood, OH
Prompt service that quickly diagnosed the problem, reasonable price.
Joel - Shaker Heights, OH
My experience was excellent from the time I called to request a service call to the time the service representative quickly diagnosed the problem and fixed it.
Dan was excellent!
Kathleen - Solon, OH
He even waited for me to get home!
Sad
Melo - Broadview Heights, OH
I had a technician come in to check my dryer and within 10 minutes he told me that my electrical outlet wasn’t producing enough power to run my dryer which had stopped working. When I expressed my surprise that the outlet wasn’t working he sarcastically stated why is it people believe a dryer can break but nothing else. I stated that I was just shocked it was my outlet. He told me to hire an electrician. I did find a electrician who told me it is rare for a outlet to stop working particularly one that is used primarily for a dryer where the plug is not removed. He tested the outlet as well as the main panel and showed me I was getting sufficient power to the dryer. He even tested the power going to the dryer which also showed sufficient power. I did call back and scheduled another appointment with a different technician and was happy when he listened to me about the issues I was having and immediately figured out it was the electrical panel in the dryer that was broke. In the end the 2nd technician was great and had great customer service however my experience with the first technician was disappointing. I wasted time and money because the issue as misdiagnosed.
Response from Fred's Appliance Service:
Hi Melody, We appreciate you sharing your review with us! It's very important that an appliance is receiving enough power so that's usually one of the first things that our technicians check out and we come across faulty outlets rather often. We are happy to hear that our technician was able to diagnose your dryer and offered great customer service! Thank you, The Fred's Team
Karen
Karen - Cleveland, OH
Response from Fred's Appliance Service:
Hi Karen, Thank you for submitting your review. We are so sorry to hear you didn't receive 5-star service! We have a make-it-right policy and we would appreciate the opportunity to do just that! Please give us a call at 1-888-45-FREDS to discuss the details and we will work with you on a resolution. If you are still having troubles with your appliance we will be happy to send a technician out to take another look! Thank you, The Fred's Team
Great service
Francoise - Beachwood, OH
On time and completed the repair quickly
Jeffrey - Brecksville, OH
Excellent diagnostic, quick & efficient service.
Ann - Lakewood, OH
Very pleased all the way around.
Super service
Laurel - Brecksville, OH
Dan was extremely efficient, not too chatty yet very pleasant, and an overall great tech to have come and fix my oven. I would request him for the next time.
Marsha
Marsha - Cleveland Heights, OH
Very professional, efficient, and thorough. Completed the job expeditiously.
Great service
John - North Royalton, OH
Dan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 24 degrees , evaporator fan is running, condenser fan and compressor are running, found fresh food section evaporator frozen solid, unit needs new control evaporator thermistor and fan, and fresh food section evaporator defrosted ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11172798 (cntrl-elec)"
Dan H.
REFRIGERATOR KITCHENAID KSSP48QFS05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not dispensing water. Confirmed, unit needs new water valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
Dan H.
REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "Installed new thermostat , op test good"
Dan H.
DRYER MAYTAG MEDB765FW0 "Installed new control and user interface, op test no good , now user interface is working, unit is not starting, thermal fuse is good, display flashing L2, unit is receiving correct power, unit needs new control, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W11089308 (cntrl-elec)"
Dan H.
WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not starting, started normal wash cycle repeatedly, unit started every time, ran diagnostics no error codes found, unit is operating as designed"
Dan H.
WASHER WHIRLPOOL WFW8540FW1 "Customer complaint of error codes, ran diagnostics found f9e1(long drain), f3e1(water level system error) error codes, pressure sensor is working, drain pump pumps out, unit needs new control ; ordrng 1 W11201290 (cntrl-elec)"
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed new control, op test good"
Dan H.
RANGE WHIRLPOOL WFG510S0HS1 "Customer complaint that right front burner is not lighting, confirmed, unit needs new burner head; ordrng 1 WPW10515455 (burnr-head)"
Dan H.
DISHWASHER KITCHENAID KDFE304DBL0 "Installed new wheels, op test good"
Dan H.
WASHER MAYTAG MVWB835DW3 "Installed new gear case , op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Customer complaint that deli drawer will not pull out, found fresh food section evaporator frozen solid, unit needs new control and thermistor, control is no longer available ; ordrng 1 W10581605 (cntrl-elec) and 1 WPW10277799 (harns-wire 27.62)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint that unit makes clicking sound and shuts off, unit needs new control; ordrng 1 W10843055 (cntrl-elec)"
Dan H.
WASHER MAYTAG A712 "Customer complaint that unit is not spinning or draining, confirmed, motor is seized and burning, motor is receiving 120vac , unit needs new motor; ordrng 1 12002353 (motor,2 sp&jumper kt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new drawer shelf, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new fan blade and air diffuser, sealed cabinet to liner, op test good"
Dan H.
WASHER AMANA NTW4516FW2 "Customer complaint that unit is leaking, ran manual test cycle, filled up basket, turned drain pump on, no leaks found, unable to duplicate the problem , unit is operating as designed"
Dan H.
DISHWASHER KITCHENAID KDTE704DBL0 "Installed new user interface , op test good"
Dan H.
WALL OVEN JENN-AIR JJW2430WS01 "Installed new insulation, op test good"
Dan H.
WASHER WHIRLPOOL WFW94HEXW2 "Installed new control, unit does nothing now, control is receiving 120vac , reordering control; ordrng 1 W10427967 (cntrl-elec)"