Dan H.


Years with Company:

Awards:

Local Reviews
for Dan

Fred's Appliance Service Rated 4.5 out of 5 stars based on 416 customer reviews

Map of Valley View, OH

Great service! Dan has been very patient with us over what is a tricky repair.




Review of Fred's Appliance Service

Dan has had to come out 3 times to repair a tricky problem with our washer. After installing a new control the washer worked fine. The next morning it didn't. He returned the next day and the washer was working again. That night it stopped again. We took a video this time to better show the problem. He's scheduled again for Wednesday and we're hoping to get the problem resolved so we can stop pestering everyone. Thanks!


Map of Valley View, OH

Excellent service!




Review of Fred's Appliance Service


Map of Brecksville, OH

Great service




Review of Fred's Appliance Service


Map of Rocky River, OH

Great job




Review of Fred's Appliance Service

This could not have been easier for me.


Map of Lakewood, OH

Mary




Review of Fred's Appliance Service


Map of Shaker Heights, OH

Prompt service that quickly diagnosed the problem, reasonable price.




Review of Fred's Appliance Service

My experience was excellent from the time I called to request a service call to the time the service representative quickly diagnosed the problem and fixed it.


Map of Solon, OH

Dan was excellent!




Review of Fred's Appliance Service

He even waited for me to get home!


Map of Broadview Heights, OH

Sad




Review of Fred's Appliance Service

I had a technician come in to check my dryer and within 10 minutes he told me that my electrical outlet wasn’t producing enough power to run my dryer which had stopped working. When I expressed my surprise that the outlet wasn’t working he sarcastically stated why is it people believe a dryer can break but nothing else. I stated that I was just shocked it was my outlet. He told me to hire an electrician. I did find a electrician who told me it is rare for a outlet to stop working particularly one that is used primarily for a dryer where the plug is not removed. He tested the outlet as well as the main panel and showed me I was getting sufficient power to the dryer. He even tested the power going to the dryer which also showed sufficient power. I did call back and scheduled another appointment with a different technician and was happy when he listened to me about the issues I was having and immediately figured out it was the electrical panel in the dryer that was broke. In the end the 2nd technician was great and had great customer service however my experience with the first technician was disappointing. I wasted time and money because the issue as misdiagnosed.


Response from Fred's Appliance Service:

Hi Melody, We appreciate you sharing your review with us! It's very important that an appliance is receiving enough power so that's usually one of the first things that our technicians check out and we come across faulty outlets rather often. We are happy to hear that our technician was able to diagnose your dryer and offered great customer service! Thank you, The Fred's Team


Map of Cleveland, OH

Karen




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Karen, Thank you for submitting your review. We are so sorry to hear you didn't receive 5-star service! We have a make-it-right policy and we would appreciate the opportunity to do just that! Please give us a call at 1-888-45-FREDS to discuss the details and we will work with you on a resolution. If you are still having troubles with your appliance we will be happy to send a technician out to take another look! Thank you, The Fred's Team


Map of Beachwood, OH

Great service




Review of Fred's Appliance Service


On time and completed the repair quickly




Review of Fred's Appliance Service


Excellent diagnostic, quick & efficient service.




Review of Fred's Appliance Service

Very pleased all the way around.


Super service




Review of Fred's Appliance Service

Dan was extremely efficient, not too chatty yet very pleasant, and an overall great tech to have come and fix my oven. I would request him for the next time.


Marsha




Review of Fred's Appliance Service

Very professional, efficient, and thorough. Completed the job expeditiously.


Great service




Review of Fred's Appliance Service


Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 24 degrees , evaporator fan is running, condenser fan and compressor are running, found fresh food section evaporator frozen solid, unit needs new control evaporator thermistor and fan, and fresh food section evaporator defrosted ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11172798 (cntrl-elec)"

Near Cedar Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSSP48QFS05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Wilderness Passage Trail, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not dispensing water. Confirmed, unit needs new water valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Kingston Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "Installed new thermostat , op test good"

Near Parkview Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

DRYER MAYTAG MEDB765FW0 "Installed new control and user interface, op test no good , now user interface is working, unit is not starting, thermal fuse is good, display flashing L2, unit is receiving correct power, unit needs new control, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W11089308 (cntrl-elec)"

Near Old Quarry Ln, Brecksville, OH 44141
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not starting, started normal wash cycle repeatedly, unit started every time, ran diagnostics no error codes found, unit is operating as designed"

Near Strathmore Dr, Valley View, OH 44125
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8540FW1 "Customer complaint of error codes, ran diagnostics found f9e1(long drain), f3e1(water level system error) error codes, pressure sensor is working, drain pump pumps out, unit needs new control ; ordrng 1 W11201290 (cntrl-elec)"

Near Boston Mills Rd, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed new control, op test good"

Near Park Pointe Ct, Pepper Pike, OH 44124
Dan H.

Dan H.

RANGE WHIRLPOOL WFG510S0HS1 "Customer complaint that right front burner is not lighting, confirmed, unit needs new burner head; ordrng 1 WPW10515455 (burnr-head)"

Near N Linden Ln, Parma, OH 44130
Dan H.

Dan H.

DISHWASHER KITCHENAID KDFE304DBL0 "Installed new wheels, op test good"

Near Lakeview Dr, Parma, OH 44129
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW3 "Installed new gear case , op test good"

Near Donovan Dr, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Customer complaint that deli drawer will not pull out, found fresh food section evaporator frozen solid, unit needs new control and thermistor, control is no longer available ; ordrng 1 W10581605 (cntrl-elec) and 1 WPW10277799 (harns-wire 27.62)"

Near Broadview Rd, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint that unit makes clicking sound and shuts off, unit needs new control; ordrng 1 W10843055 (cntrl-elec)"

Near Dorothy Ave, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER MAYTAG A712 "Customer complaint that unit is not spinning or draining, confirmed, motor is seized and burning, motor is receiving 120vac , unit needs new motor; ordrng 1 12002353 (motor,2 sp&jumper kt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chadbourne Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new drawer shelf, op test good"

Near Milton Rd, University Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new fan blade and air diffuser, sealed cabinet to liner, op test good"

Near E 86th St, Cleveland, OH 44106
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that unit is leaking, ran manual test cycle, filled up basket, turned drain pump on, no leaks found, unable to duplicate the problem , unit is operating as designed"

Near E 132nd St, Garfield Heights, OH 44125
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE704DBL0 "Installed new user interface , op test good"

Near Avery Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

WALL OVEN JENN-AIR JJW2430WS01 "Installed new insulation, op test good"

Near Rockledge Dr, Brecksville, OH 44141
Dan H.

Dan H.

WASHER WHIRLPOOL WFW94HEXW2 "Installed new control, unit does nothing now, control is receiving 120vac , reordering control; ordrng 1 W10427967 (cntrl-elec)"

Near Landon Rd, Shaker Heights, OH 44122