Dan H.
Local Reviews
for Dan
Powered by Fluid LOCALGayle
Gayle - Aurora, OH
Superior service!
none
David - Aurora, OH
Anthony
New - Cleveland, OH
Guys were very Professional
Mystery Leak
Mary Ellen - Parma, OH
Customer service was fantastic. The dispatcher was exceptional and understood my frustration and did her best to make my appointment. The technicians did their best to find the leak in our Whirlpool appliance. They gave us ideas to try to diagnose the leak, since all of the possibilities have been checked.
Excellent
Jack - Cleveland, OH
Professional and prompt service
Pleasant and courteous
Beverly - Independence, OH
I was disappointed but only because I had an electrical issue.
Response from Fred's Appliance Service:
Hi There Beverly! Thanks for dropping us a line! Very sorry it ended up not be a problem with your dishwasher. This is never fun for us either. 🙁 Thanks for sharing your experience with us. -The Fred's Team
Repair
Priscilla - South Euclid, OH
Knowledgeable Technician
Marty - Cleveland, OH
Above average
Khadija
Khadija - Garfield Heights, OH
Fast service repair, convenient scheduling time
OVEN REPAIR
Scott - Mayfield Heights, OH
OFFICE WORKED WELL WITH ME TO SCHEDULE APPT. AND FOLLOW UP AT A CONVENIENT TIME......DAN WAS EFFICIENT IN THE REPAIR PROCESS.
Great service
George - Seven Hills, OH
On time, courteous, professional. Couldn’t be more pleased.
Options to fix should have been offered
Brenda - Cleveland, OH
Response from Fred's Appliance Service:
Hi Brenda, Thank you for taking the time to submit your review! Your technician saw that your machine was not economical to repair. However, we are happy to provide an estimate. Someone from our team will be calling you shortly! Thanks! The Fred's Team
professional
Susan - Mayfield Heights, OH
1) Joe came and diagnosed the problem. He was terrific--pleasant and professional. He ordered the parts, which I got the next day. 2) Dan, with a trainee (Nick) fixed my dryer. Both were pleasant and professional.
Kat
Katherine - Geneva, OH
Quick and good work.
Ice maker
Chuck - Highland Heights, OH
The guys quickly accessed that our ice maker had died and a replacement was suggested. We agreed. They team was quick, polite and tolerated our questions. They were both nicely dressed and clean-looking.
Dan H.
DISHWASHER KITCHENAID KDTM354DSS5 "Customer complaint that unit is not cleaning the dishes, placed glasses upright in racks and started normal wash cycle, incoming water temperature at 72 degrees, glasses filled, advised customer to run hot water in sink before starting, unit is operating as designed"
Dan H.
RANGE KITCHENAID KSEB900ESS3 "Customer complaint that fan will not shut off, found fan of the microwave above range on, turned off, checked unit, unit is operating as designed"
Dan H.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 42 degrees, fresh food section thermistor is good, air baffle and evaporator fan are operating properly, freezer section thermistor is good, unit is operating as designed"
Dan H.
WASHER WHIRLPOOL WTW4880AW1 "Customer complaint that unit is not cycling, ran diagnostics found f9e1(long drain) error code, drain pump is working, started normal wash cycle, unit filled and advanced to wash, unit is operating as designed"
Dan H.
DRYER WHIRLPOOL WED4815EW1 "Installed start switch, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL KRMF606ESS00 "Customer complaint of condensation on mullion, mullion is receiving 12vdc , mullion is cold to touch, unit needs new mullion ; ordrng 1 W11122876 (rail-mulln)"
Dan H.
WALL OVEN ROPER 1053400 "Customer complaint that oven is not lighting, unit needs new gas valve, part is no longer available"
Dan H.
WASHER MAYTAG MVWB765FC2 "Customer complaint that unit is not spinning, ran diagnostics found f5e1(lid switch fault) error code, lid locks , unit spin, unit is not level and rocking, unit sitting on unlevel floor, leveled as good as it can be, unit is operating as designed , advised customer that unit needs to be sitting on a solid level surface"
Dan H.
DRYER MAYTAG MEDC300BW0 "Installed new thermal fuse and thermostat , op test good"
Dan H.
DRYER MAYTAG MEDC300BW0 "Installed motor pulley, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint of loud noise and thawing food in freezer section , fresh food section temperature at 55 degrees , freezer section temperature at 44 degrees, found fresh food section and freezer section evaporator frozen solid, unit keeps shut off and turning back on on it own, unit needs new control and evaporators defrosted, customer does not want repair at this time; ordrng 1 W10807590 (cntrl-elec 265.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MVWB765FW0 "Installed new control, op test good"
Dan H.
COOK TOP WHIRLPOOL KECC604BBL00 "Customer complaint that cooktop is not working, confirmed, found breaker tripped, reset, power restored, elements are working, unit is operating as designed"
Dan H.
DRYER ADMIRAL AGD4475TQ1 "Customer complaint that unit is taking too long to dry, found a birds nest inside outside vent, cleared, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Dan H.
DISHWASHER WHIRLPOOL KDFE104DBL3 "Customer complaint that unit is no spraying water and unit is not heating, started normal wash cycle, unit filled and began washing, ran diagnostics found f7e1(heater fault) error code, unit ran test cycle, heater is working, unit needs new control, part is covered under extended warranty ; ordrng 1 W10875442 (cntrl-elec 192.81)"
Dan H.
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new control and user interface, op test no good, homes harness in door again, found red and blue wires open, unit needs new freezer section door, door is no longer available ; ordrng 1 W10257791 (dor-fip ss)"
Dan H.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that door is hard to close, loosened door catch and squeezed strike, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Dan H.
WASHER MAYTAG MVWB765FW2 "Customer complaint that clothes keep getting stuck under agitator, found agitator bolt loose, tightened, op test good"
Dan H.
RANGE KITCHENAID KSGG700ESS1 "Installed new door glass and regulator, op test good"
Dan H.
DISHWASHER WHIRLPOOL WDT730PAHZO "Customer complaint that unit is leaking, confirmed, leak is coming from sump assembly, unit needs new sump assembly ; ordrng 1 W11085683 (pump&motor)"