Dan H.


Years with Company:

Awards:

Local Reviews
for Dan

Rated 4.5 out of 5 stars based on 293 customer reviews

Map of Pepper Pike, OH

Outstanding Service




Repair done promptly Experienced technician And


Map of Chagrin Falls, OH

Very satisfied with service




The technician was on time and solved our problem. We have used Fred’s before and will call on Fred’s again when needed


Map of Cleveland, OH

Good service




He was very nice and good


Map of Moreland Hills, OH

Now fixed




Took 3 visits but hopefully now fixed. Fred’s should offer weekend and late afternoon times


Response from Fred's Appliance Service:

Hello Nancy! Thank you for taking the time to submit a review. We're sorry it took 3 visits!! :((( Sometimes these machines do get the best of us! Working weekends is a topic of discussion from time to time, but we're a family oriented company that prides in offering our employees the weekends off. Your feedback is important to us, thanks again and have an awesome weekend! -The Fred's Team


Map of Euclid, OH

Good job




Very knowledgeable, pleasant demeanor!


Map of Ravenna, OH

Great. Very professional!





Map of Ravenna, OH

Great





Map of Solon, OH

Great service





Map of Newbury Township, OH

great tech who taked care of our problem




Our Tech was very knowledgeable and resolved our problem within minutes. We appreciate it!


Map of Moreland Hills, OH

Nancy




Excellent service. Wish they had Saturday or evening appointments, even honoring a first appointment request would be helpful. Dan was terrific. My units are under warranty


Dryer Repair




Fixed the issue and offered suggestions to fix it from happening again.


Professional service, reasonable price




Diagnosed problem and resolved.


Great se




Great service...Knows product very clearly


Dan's great!




Nothing but praise for Dan and I'm impressed by Fed's Appliance tracking system. I was disappointed that we couldn't get the 2nd appointment on the day Dan hoped for.


Response from Fred's Appliance Service:

Hi Mark, Thank you for sharing your experience with us! We are so happy to hear how satisfied you were with your service. We're sorry that you weren't able to get the exact timeframe you were hoping for but we're glad that it all worked out and your unit is up and running again! Thank you! The Fred's Team


Expert Service




Dan was very knowledgeable and quickly ressolved my currant concerns/issues with our Maytag refrigerator.


Dan H.

Dan H.

DRYER MAYTAG MDG8400AWW "Customer complaint that unit does not shut off, confirmed, found timer not advancing, found burn marks on control, unit needs new timer and control, customer does not want repair at this time ; ordrng 1 WP33002734 (3 light dr 66.13) and 1 WP33002855 (timer 154.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Park Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW4 "Installed new lid, op test good"

Near N Deer Creek Ln, Pepper Pike, OH 44124
Dan H.

Dan H.

RANGE KITCHENAID KSDG950ESS1 "Customer complaint that oven is 50 degrees lower than it should be, started bake for 350 degrees, waited 25 minutes, oven temperature at 350 degrees, advised customer that preheat time is 20-25 minutes, unit is operating as designed"

Near Hemlock Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees , freezer section temperature at 8 degrees, found fresh food section evaporator frozen solid, found thermistor installed in wrong position, cleared ice and corrected thermistor, op test good"

Near Longview Dr, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "installed compressor and fresh food section evaporator, found leak in cap tube at fresh food section evaporator inside cabinet during vacuum test, break is inside cabinet and unrepairable, called whirlpool techline spoke to Andy, unit file number used 1 TJAF1200, 1 W10890087, 1 W10890099, and 1 W10890100 from stock"sent to review,

Near Silkwood Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that milk is spoiling, fresh food section temperature at 55 degrees, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator cover and control; ordrng 1 W11167902 (evaporator COVER) and 1 W11169516 (CNTRL )"

Near River Trail, Cleveland, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED2KVEXVB01 "Customer complaint that unit is leaking, found a crack in the valve, unit needs new valve, installed new valve, op test good ; used 1 W10408179 (VALVE-INLET 87.68) from stock"

Near Harris Rd, Richmond Heights, OH 44143
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS30IXSS4 "Customer complaint that control panel is dead, confirmed, found thermal fuse open, jumped out , unit started, installed new thermal fuse, op test good ; used 1 W10402110 (FUSE) from stock"

Near Booth Rd, Kirtland, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 TJAF1200, 1 W10890099, 1 W10890117, 1 W10890131, 1 W10890290, 1 W10891056, and 1 W10899126 from stock"

Near Ford Rd, Madison, OH 44057
Dan H.

Dan H.

WASHER MAYTAG MHW8200FW0 "Installed new control and door lock, op test good"

Near Aspenwood Dr, Moreland Hills, OH 44022
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM404ESS3 "Installed new sump assembly, op test good"

Near Old Farm Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

COOK TOP WHIRLPOOL KECC667BBL02 "Customer complaint that lights are flickering, no flickering lights observed, no loose connections found, unable to duplicate the problem , unit is operating as designed"

Near Miles Rd, Bedford, OH 44146
Dan H.

Dan H.

WASH/DRY COMBO MAYTAG WET4027EW0 "Installed new gearcase, clutch, and brake tube, op test good"

Near Henry St, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but did not fill, unit needs new ice maker , installed new ice maker ; used 1 W10882923 (ICE MAKER ASSY 103.59) from stock"

Near Warrendale Rd, South Euclid, OH 44118
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Installed new sump assembly, op test good"

Near Middle Ridge Rd, Perry, OH 44081
Dan H.

Dan H.

REFRIGERATOR AMANA AFI2538AES3 "Customer complaint that ice bin is stuck in ice box, found ice bin frozen in place, removed ice bin, cycled ice maker , ice maker ejected ice and filled, fill tube and cup are clear, unit is operating as designed"

Near Fairmount Blvd, Chagrin Falls, OH 44022
Dan H.

Dan H.

DRYER MAYTAG MGDB855DC4 "Customer complaint of gas/kerosene smell from dryer, no gas smell noticed coming from dryer, started normal dry cycle, no unusual smells, customer recently had hard wood floors redone in house, explained to customer that the dryer is picking up fumes from the recently redone floors and that this smell would dissipate over time, unit is operating as designed"

Near Edgewood Ct, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW1 "Installed new valve, op test good"

Near Northview Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that unit is not starting, unit was unplugged, plugged unit in, drain pump started, canceled cycle, ran diagnostics, no error codes found, started normal wash cycle, unit filled and began washing, unit is operating as designed, outlet unit is plugged into has an open ground, advised customer that they need an electrician to correct power supply"

Near Moneta Ave, Aurora, OH 44202
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning the clothes out, ran diagnostics found f9e1(long drain) error code, found drain hose laying on the floor, advised customer that drain hose needs to be elevated a minimum of 39” off of floor, found drain hose extension kinked causing unit to be unable to drain out, unlinked drain hose extension, unit drained out, op test good"

Near Carpenter Rd, Garfield Heights, OH 44125