Dan H.
Local Reviews
for Dan
Powered by Fluid LOCALGreat service
ABDELLE - Streetsboro, OH
Great service
KitchenAid Oven Repair
RICHARD - University Heights, OH
Fred's always does a nice job on repairs and Dan was no different. He was on time and replaced the thermal fuse in the oven. He moved the fuse to a different location to minimize a reoccurrence as this was the third time for replacement. In my opinion, the thermal fuse is either underrated or is placed in an improper place in the oven - in other words, a design flaw. Notwithstanding this, Fred's does a nice job of repairing appliances even though you may have to wait a week to cook food in an oven due to their schedule.
David
DAVID - Cleveland Heights, OH
Unfair Price
ROSCOE - Beachwood, OH
The repair took less than 15 minutes and the resulting Labor cost of $ 100.00 converts to $400.00 Per hour. This is much to costly for anyone especially an 83 year old Senior.
Response from Fred's Appliance Service:
Hello Roscoe, Thank you for your review. I'm very sorry you feel you're were overcharged. We charge based on a national flat labor guide that our parts distributor supplies the industry. We do not charge by the hour. We honor the rate we quote you regardless of how long it takes us. Please reach out to us so we can further discuss with you at service@fredsappliance.com or call 888-453-7337. Thank you! - The Fred's Team
Linda konya
LINDA - Seven Hills, OH
Ok sogar hope fridge is ok
Great service
Susan - Cleveland, OH
Dan even checked our vents. He was very professional
my dryer
JUDY - Garfield Heights, OH
Reeves
WENDALL - Cleveland Heights, OH
Kirschner
WILLIAM - Kirtland, OH
Average service, expensive cost
DAN - Painesville, OH
He looked up an item that I had bought and told what to do, thanks
JOYCE - East Cleveland, OH
He was polite and willing to look up a product for me that I had bought from Whirlpool.
Homeowner
MARY - Willoughby, OH
He was prompt, solved problem quickly and completely. Very satisfied.
Great service
BARBARA - Mentor-on-the-Lake, OH
Great service
GALE - Bratenahl, OH
Dan , the service technician was on time, extremely professional, nice,intelligent, efficient and, best of all, able to fix our dishwasher . Need I say more
Good warranty service
JOHN - Cleveland, OH
Dan H.
KRFF305ESS00 KITCHENAID REFRIGERATOR Customer complaint that display is flashing fd 5h and customer cannot change temperature, Found control stuck in forced defrost cycle, unable to clear cycle, no buttons responding, unit needs new control and key pad; ordrng 1 W10746278 (KEYPAD) and 1 W10860447 (CNTRL), schdld next appmnt for 8/28 MON
Dan H.
WDT710PAYM6 WHIRLPOOL DISHWASHER Customer complaint that unit is not drying dishes, ran diagnostics, found 7-1(no heat) error code, unit completed test cycle, heater did not come on, heater recieving 120vac, unit needs new heater; ordrng 1 W10518394 (HEATER), schdld next appmnt for 8/29 TUE
Dan H.
WED4900XW0 WHIRLPOOL DRYER Customer complaint that unit is making a loud noise, confirmed, found rollers badly worn, unit will need new rollers, installed new rollers, op test good ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd
Dan H.
GI7FVCXWA00 WHIRLPOOL REFRIGERATOR Installed new ice box fan, op test good ; Job Cmpltd
Dan H.
GU1100XTLS1 WHIRLPOOL DISHWASHER Installed new dispenser, door seal, and screw, op test good ; Job Cmpltd
Dan H.
KEBS208SSS04 KITCHENAID WALL OVEN Installed new bake element, op test good ; Job Cmpltd
Dan H.
JFC2290VEM5 JENN-AIR REFRIGERATOR Customer complaint that unit is leaking from bottom, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Dan H.
MVWB835DW0 MAYTAG WASHER Installed new user interface, op test good ; Job Cmpltd
Dan H.
AGD4475TQ1 ADMIRAL DRYER Customer complaint of loud thumping noise, confirmed, found a zipper lodged in felt slide that caused drum to come off of rollers a bit, removed zipper, remounted drum, no noise, op test good ; Job Cmpltd
Dan H.
KFEG500ESS1 KITCHENAID RANGE Customer complaint that customer gets shocked from door handle when baking, started bake cycle, no electrical shock felt through handle, unit is recieving correct power supply, no loose or worn wires found in harness, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Dan H.
JDB1100AWS JENN-AIR DISHWASHER Installed new door latch, op test good ; Job Cmpltd
Dan H.
WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new freezer section door, op test good ; Job Cmpltd WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new fresh food section door, op test good ; Job Cmpltd WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new freezer section door, op test good ; Job Cmpltd
Dan H.
KDFE304DSS0 KITCHENAID DISHWASHER Installed new door seal, op test good ; Job Cmpltd
Dan H.
JDB8700AWS0 JENN-AIR DISHWASHER Customer complaint of noise at end of cycle, ran test cycle, found unit not sitting on feet, feet all the way up and drain pump touching floor and vibrating when on, raised and leveled unit, op test good ; Job Cmpltd
Dan H.
KEBS207DBL6 KITCHENAID RANGE Installed new control, op test good ; Job Cmpltd,
Dan H.
JVM1451WA001 GE MICRO OVEN Installed new magnetron, op test good ; Job Cmpltd
Dan H.
KGRS505XBL05 WHIRLPOOL RANGE Installed new valve and control, upper oven still not lighting, ignitor recieving 120vac now, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
Dan H.
GI7FVCXWB00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 11 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, found ice box fan not running, ice box fan is recieving 14vdc, unit needs new ice box fan; ordrng 1 W10281584 (MOTOR), schdld next appmnt for 8/25 FR
Dan H.
KFIS25XVMS2 KITCHENAID REFRIGERATOR Customer complaint that power went off and now fridge is not cooling, can hear relays on control clicking, various componts are starting for a few seconds, reset control, no change, unit needs new main control board; ordrng 1 WPW10310240 (CNTRL), schdld next appmnt for 8/25 FR
Dan H.
KEBS109BBL00 KITCHENAID WALL OVEN Customer complaint that display went blank after using broil, found thermal fuse open, jumped out thermal fuse, user interface lit, unit needs new thermal fuse, installed new thermal fuse, op test good ; Job Cmpltd