Dan H.


Years with Company:

Awards:

Local Reviews
for Dan

Rated 4.5 out of 5 stars based on 232 customer reviews

Map of Aurora, OH

Prompt and efficient service




Fred's Appliance scheduled our service appointment within 4 days of being called. On the service date, we were able to track our technician online to get an accurate idea of when he would arrive. Dan, our technician, was prompt, professional, and able to repair our Maytag washer that day. We were very pleased!


Map of Mantua, OH

Very good!





Map of Lyndhurst, OH

Awesome technician!





Map of Cleveland, OH

good service




no pricing. have service plan.


Map of Chagrin Falls, OH

Great Service




Quick fix. Showed up early in time window which was appreciated.


Map of Chesterland, OH

Thumbs up





Map of Bentleyville, OH

Repair of Kitchen Aid Micro convection Oven




First visit tech misdiagnosed a Control Unit and User Interface Module. Second visit installed those parts and they did not fix the problem. Second visit tech diagnosed a new Magnetron. This tech told me if the cost of the first parts installed was more than the cost of the Magnetron then I would receive a refund of the difference. The third visit tech installed the Magnetron and fixed the problem but did not have the information need to determine the difference in cost. I called the office to request a credit on my credit card.


Response from Fred's Appliance Service:

Hi Raymond, Thank you for taking the time to submit your review! Sometimes we do make mistakes when ordering parts, but we are always honest about what parts are truly needed. The refund was processed for you this morning at 10:03am. We are happy to hear that your unit is back up and running again! Have a great weekend! The Fred's Team


Map of Lyndhurst, OH

Good Service




The tech was very good. The problem was the parts sent by Whirlpool did not work.


Response from Fred's Appliance Service:

Helen, Thank you for taking the time to submit this review! It looks we had to take a couple trips to your home, we are sorry to hear that! It does look like your repair is now complete in our system, however, if you are still having any issues at all, please don't hesitate to give us a call! 1-888-45-FREDS. We're happy to hear the technician was great! Thank you, The Fred's Team


Map of Lyndhurst, OH

Bill




Great service


Map of Newbury Township, OH

Cathy




Dan was quick & very efficient - I was impressed with Fred's service


Service was good, friendly and professional tech.




Great


great service!





Very good services





M





Great service




I was extremely happy with the person they sent out to resolve the issue I was having with my freezer. Besides the fact that he fixed it very quickly oh, he also gave me great advice for in the future should I have an issue. He was very polite and professional, and his reassurance made me feel very comfortable. It was also great to have someone who seems to enjoy doing their job and not like you're annoying them..... unfortunately in today's service industry you see a lot of people with attitudes. But that was far from the case with the service man you sent out! Thanks so much for the wonderful service and great job, Dorothy C Quick


Response from Fred's Appliance Service:

Dorothy, Thank you so much for taking the time to submit your review. We are happy to hear that Dan was able to provide such great service and even gave you tips to use in the future. He is certainly an asset to our team! Thank you, The Fred's Team


Dan H.

Dan H.

ADB1400AGS1 WHIRLPOOL DISHWASHER Customer complaint that unit leaves black film all over dishes and rack, confirmed, ran test cycle, no error codes, unit completed test cycle all components working properly, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Superior Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

MDB7749SBM2 MAYTAG DISHWASHER Customer complaint that unit is not starting, confirmed, found several dead keys, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W10811169 (user interface )

Near Kenmore Ave, Parma, OH 44134
Dan H.

Dan H.

WRT311FZDW01 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 24 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, found air channels frosted over, gaskets are sealing, installed new blade kit, op test good,; used 1 W10916494 (BLADE KIT)

Near Reed Ave, Garfield Heights, OH 44125
Dan H.

Dan H.

LAT9757AAE MAYTAG DRYER Customer complaint that unit is leaking and making loud noises, unit is leaking passed tub seal, grinding is coming from transmission, transmission requires special tool to replace that us no longer available, unit cannot be repaired ; ordrng 1 6-2095720 (SEAL KIT) and 1 6-2097750 (TRANS )

Near Hildana Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

FFHS2611LB4 FRIGIDAIRE REFRIGERATOR Installed new ice maker, op test good ; Job Cmpltd

Near S Parkway Dr, Garfield Heights, OH 44105
Dan H.

Dan H.

NED4655EW1 AMANA DRYER Customer complaint that unit is not starting, motor just hums, confirmed, found water marks inside unit customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line

Near E 137th St, Cleveland, OH 44120
Dan H.

Dan H.

MVWB765FW1 MAYTAG WASHER Customer complaint that unit is not draining, confirmed, drain pump is not pumping out, drain pump is recieving 120vac , unit needs new drain pump , installed new drain pump, op test good ; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd

Near E 42 St, Cleveland, OH 44104
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit keeps walking away from wall, ran diagnostics no error codes found, suspension is good, ran drain and spin cycle with load, no unusual shaking observed, unit is operating as designed ; Job Cmpltd

Near S Ridge Rd, Madison, OH 44057
Dan H.

Dan H.

MDB7749SBM2 MAYTAG DISHWASHER Customer complaint that unit is not starting, found several dead buttons on user interface , stuck key test shows control is good, unit needs new user interface, ; ordrng 1 W10811169 (user interface)

Near Bridgewater Ln, Chardon, OH 44024
Dan H.

Dan H.

WRS588FIHV00 WHIRLPOOL REFRIGERATOR customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees , freezer section temperature at 37 degrees , evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped system, found in a 10” vacuum, added half charge, frost pattern improved, unit needs new evaporator and filter drier ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10239732 (evaporator)

Near Dogwood Ln, Mentor, OH 44060
Dan H.

Dan H.

KSSO48QTB02 KITCHENAID BUILT IN FRIDGE Customer complaint that ice door is not closing, confirmed, Found ice door motor dead, installed new ice door motor from truck stock surplus; used 1 WPW10205979 (MOTOR)

Near Eagle Mills Rd, Waite Hill, OH 44094
Dan H.

Dan H.

LFFH17F3QWA FRIGIDAIRE FREEZER Installed new timer and thermostat, op test good

Near Van Aken Blvd, Shaker Heights, OH 44120
Dan H.

Dan H.

WFG320M0BW0 WHIRLPOOL RANGE Installed new burner head, op test good ; Job Cmpltd

Near Dalewood Ave, Maple Heights, OH 44137
Dan H.

Dan H.

WRF991BOOM01 WHIRLPOOL REFRIGERATOR Installed deli user interface, op test no good , new deli user interface has out number segments, unit needs good deli user interface ; ordrng 1 WPW10565996 (DELI user interface)

Near Allen Dr, Walton Hills, OH 44146
Dan H.

Dan H.

FFHS2611LWMA FRIGIDAIRE REFRIGERATOR Customer complaint that unit is not dispensing ice, confirmed, found ice bin not seated correctly, adjusted, unit dispenses ice, op test good ; Job Cmpltd

Near Moneta Ave, Aurora, OH 44202
Dan H.

Dan H.

NTW4516FW2 AMANA WASHER Customer complaint that unit is not starting, confirmed, power is good, 120vac to board, unit needs new board, installed new board, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 W11170317 (CNTRL )

Near OH-303, Mantua, OH 44255
Dan H.

Dan H.

GZ25FSRXYY2 WHIRLPOOL REFRIGERATOR Installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY)

Near Tallmadge Rd, Ravenna, OH 44266
Dan H.

Dan H.

MEDC215EW1 MAYTAG DRYER Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed

Near Nicholas Way, Kent, OH 44240
Dan H.

Dan H.

KDTE104ESS2 KITCHENAID DISHWASHER Installed new sump assembly, op test good , Job Cmpltd

Near Deer Run, Brecksville, OH 44141
Dan H.

Dan H.

WDT780SAEM2 WHIRLPOOL DISHWASHER Installed new upper rack adjusters, op test good ; Job Cmpltd

Near Brainard Rd, Lyndhurst, OH 44124