Gabriel P.
Local Reviews
for Gabriel
Powered by Fluid LOCALThe repair man that came to my house was very understanding of what my problem was great job
Barbara - Lorain, OH
Excellent service
Gabe is awesome
Rose - Lorain, OH
Gabe has been here more then once and every service call has been pleasant. He’s professionally pleasant. Always explains what he’s doing. Thanks Gabe
Decent experience
Tiffany - Westlake, OH
Our window time was between 1-4 and I received a call that our repairman was going to be late and I was given the options of rescheduling or waiting. We waited. The repairman was great, but it was pretty expensive. It turned out that a hose was clogged with my dog’s fur. We weren’t offered a solution as to how to stop this from happening in the future (I sweep and steam my floors daily) and although the hose did not have to be replaced, I had to pay $120 for labor and $94 for a service call for less than an hour of work. The service was fine. The time constraints were not our repairman’s fault. I will probably just YouTube how to remove dog fur from the hose the next time around and save myself the $230.
Response from Fred's Appliance Service:
Hi There Tiffany! Thanks so much for dropping our team a line. We appreciate you sharing your experience with us. We're sorry we ran a bit behind. It's very difficult for us to predict what we may run into commuting to service calls and also what we may run into when servicing the product. There are so many unknowns. We understand the frustration. Thanks for also sharing your experience with costs. We know having service isn't cheap, but we stand behind our work, and we will be there for you if we're needed again. We pay our staff well, and we're on wheels. It's not cheap for us to run a service department. We will be sure to share this experience with management as we are always reviewing costs associated with running service. Thanks so much, and have a wonderful week! -The Fred's TEam
Gabriel is wonderful
Jason - Sheffield, OH
I was excited to see that our technician to repair our icemaker was Gabriel. He is efficient and takes time to explain to me what is wrong and what repairs need to be made. He is a considerate of our time and I was impressed that our puppy fell in love with him immediately - as that is not the norm for service visits. We usually have to keep her separated but with Gabriel in our home she does not have to be and that is appreciated! I will continue to use Fred’s appliance long after our warranty is over and will request Gabriel on every visit.
Great service
Marilyn - Middleburg Heights, OH
I was impressed with the service person that came to fix my KitchenAid Dishwasher. He s very knowledgeable and did his job in a timely manner. I won't hesitate to recommend Fred's to any of my friends. He was so nice that when I asked a question about my brand new GE Stove with the one burner that doesn't seem to be working and instead of blowing me off he said to make a call to Lowes and schedule another appointment.
Great Service. Very informative.
Joe - Elyria, OH
Gabriel did a great job.
great service, frendly tech, explained the problem and what was malfuntioning
Kenneth - Avon Lake, OH
Great Service!
Becky - Avon, OH
Gabriel was polite, clean up after repair, explained everything to me.
Great
Elaine - Avon Lake, OH
Excellent service from appt. set up, phone calls, etc. Gabriel was courteous and fixed the problem. I rate your company 100 per cent! Thank you!
Great Service
Janie - North Ridgeville, OH
Arrived on time, explained in detail what was wrong and how he was going to correct it.
Marie
Marie - Avon Lake, OH
Great service! The repair man---Gabe---was very professional, informative and friendly! He was EXCELLENT!!!
a real pro
David - Lorain, OH
Gabriel was very professional and gave great advice.
Call Back
Ernest - Avon, OH
The call back on the Whirlpool refrigerator was a fault in the design of the refrigerator and had nothing to do with the workmanship or Gabriel's knowledge of the system. The call back should be a compliant towards Whirlpool and their engineers and service techs. I give 10 stars to Gabriel and his patience.
Great service
Kristin - Avon Lake, OH
Gabriel ran late, but was very apologetic and did a great job. Our dryer is fixed!
Although problem could not be repaired on the first visit it has been resolved after 3. Under warranty so no cost.
Marie - Avon Lake, OH
Gabriel was was very professional and very polite. He represents your company well.
Gabriel P.
DRYER WHIRLPOOL WED70HEBW0 "Turn on dryer did not hear noise put some clothes in and sounds like idler pulley whistling replace from truck stock could not replace cause need a second technician for job closet is too tight for me to work on request double labor so both technician can get paid took picture of closet ; ordrng 1 279640 (pulley,idler) and 2 WPW10314173 (support)s"
Gabriel P.
RANGE KITCHENAID KEBS107SSS02 "Inner glass chatter customer will need this parts listed to fix also customer said they will think about so pls do not order parts yet until customer call office,thanks,opt test ok; ordrng 1 8303746 (brkt-suprt 35.49) and 1 8304377 (brkt-suprt 36.60) and 1 8304378 (brkt-suprt 36.60) and 1 W10755522 (glass-door 261.67) and 1 WP8304581BL (vent-cntrl 67.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Look at dan pvr,opt test ok"
Gabriel P.
WASHER WHIRLPOOL WTW7300DW0 "Replace ui,opt test ok"
Gabriel P.
RANGE WHIRLPOOL WOS51EC0AS00 "Fuses blowing,jumpstarts it and it turn UI on replacing from truck stock opt test ok ; used 1 WPW10545255 (FUSE-THRML) from stock"
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Found that washer wont turn on on the gfi outlet but use my extension cord to another different outlet that is not gfi and it works explain customer to get and 15 to 20 amp circuit and that gfi no good for appliance ,opt test ok"
Gabriel P.
WASHER MAYTAG MVWB835DW1 "Replace lid lock,ran calibration and auto test all pass,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Found some insulation white glue underneath hinge wiped it out and scratch it off with my nails all good no damage found show manager a video of fridge hinges and glue,opt test ok,good for sale"
Gabriel P.
REFRIGERATOR KITCHENAID KRBR109ESS00 "Replace motor damper,opt test ok"
Gabriel P.
RANGE WHIRLPOOL WEG730H0DS0 "Found black grease on bottom pan and clear grease on door window explain customer that there is no oil in machine any where she also said when she use aqualift it didn’t took all black grease out it made it worst my senior technician bj told me to tell customer that we need and ath. From whirlpool for us to order pan ,opt test ok"
Gabriel P.
MICROWAVE WHIRLPOOL WMH32519FZ1 "Replace part listed,light relay on board stay close and not sending voltage light bulb holder ; ordrng 1 W11342846 (CONTROL )"
Gabriel P.
WASHER MAYTAG MHWE200XW00 "Found the middle screw that holds the cement block to the basket dancing and took screw off and block notice the hole got bigger where it it screw in making drips of water coming out customer needs and outer tub and cement block cause the cement breaking in to pieces do not order parts customer will not fix ; ordrng 1 W10313497 (tub-outer 148.67) and 1 WPW10223198 (counterwgt 71.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found icemaker not cycling this icemaker do not have it on truck ordering ; ordrng 1 WPW10300024 (icemaker)
Gabriel P.
WALL OVEN WHIRLPOOL WOD51ES4EB01 call tech line whirlpool talk to kathy file explain her where clicking was coming from she said she couldn’t help me with noise and ask if we could send a senior technician to this job to figure out noise customer said David fix it last time but noise came back she will want him back since he fix it the first time ; saved tckt
Gabriel P.
RANGE KITCHENAID KFGD500ESS00 Replace all parts opt test ok
Gabriel P.
RANGE WHIRLPOOL WMH31017HS2 "Replace parts listed,opt test ok,to core with me for return"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FGHC2331PF7 "Found drain pan clogged and big block of ice in it,explain customer issue of cause clear out and steam ice opt test ok"
Gabriel P.
MICROWAVE GE JVM3160DF3WW Monitor switch is bad ordering all switches scheduling customer it keep tripping the breaker when turn in heat for 1 minute it trips also find issues finding parts call marcone for then to do search on parts needed ; ordrng 1 WB03X10348 (lever switch) and 1 WB06X10610 (latch board) and 2 WB24X10204 (switch micro)s and 1 WB24X10205 (switch micro monitor)
Gabriel P.
WASHER WHIRLPOOL WTW7300DW0 User interface button is stuck would not go to hot ordering UI; ordrng 1 W11102318 (UI)
Gabriel P.
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Replace parts,did all steps for seal system opt test ok"