Gabriel P.
Local Reviews
for Gabriel
Powered by Fluid LOCALGreat
joe - Avon Lake, OH
it was a perfect experience
Excellent Service!!!
joseph - Amherst, OH
Gabriel is a true professional. He was personable, on time and explained everything in detail.
Gabriel
Patty - Avon, OH
My technician was very respectful and knowledgeable. He was available to answer any questions and worked in a quick and concise manner.
Frustrating Lack of Knowlege
Donald - Lorain, OH
Very slow and unable to diagnose problem. No repairs made. Intermittent problem remains. Yet charged extra for labor.
Response from Fred's Appliance Service:
Hi Donald, Thank you for submitting your review! We apologize that the intermittent issue is still occurring. These can certainly be tricky to diagnose! Of course, we would be happy to send a technician out to take another. I will be calling shortly to discuss. Otherwise, you can reach us directly at 1-888-45-FREDS to schedule. Thanks! The Fred's Team
Great service
Eric - Westlake, OH
Gabriel fixed our microwave. He showed up when he said he would and when we found out we needed another fuse he called to find a nearby coworker then drove to meet his coworker who had a fuse he could have. He got the job done that day, rather than order the part and make us wait with a broken microwave. Thanks, Gabriel!
Very educated rep.
RHETA - Elyria, OH
Great job, thank goodness it was still under warranty
Great service
Judy - Avon Lake, OH
OutStanding Service
Michael - Wellington, OH
Was on time ; repaired and replace defective part ; cleaned up and looks better then new. Great service
Service
Kevin - Bay Village, OH
He was wonderful polite and caring
linda - Avon, OH
Amazing service!
Stephen - Amherst, OH
The service technicial Gabriel was on time, very friendly and explained everything about the repair. It is so rare in the service world today to find an employee that takes such pride in what they do. It was easy to see that customer satisfacation is the top priority of Fred's Appliance based on the interaction with their service technician. Bravo!
Service tech
patty - Avon, OH
Gabriel did a wonderful job with our refrigerator he explained what he was doing and why he was doing it every step of the way. He made recommendations and told us what was required to fully fix it.
Great Service
Bonnie - Avon Lake, OH
Gabriel explained what he was doing every step of the way!! He was very thorough & understanding to our concerns. Very pleasant. If I have other appliance repairs needed in the future, we will most definately request him!!
Prompt service, technician was very knowledgeable
William - Westlake, OH
Arrived on time, was respectful and wore shoe covers
Pleased with service.
John - Avon Lake, OH
We’ve had issues with our refrigerator door since it was delivered from a different store. Gabriel was very knowledgeable and pleasant. The door has finally been correctly adjusted!
Gabriel P.
MVWC425BW1 maytag washer Cc does nothing,ran diagnostics error code f7e1 basket speed fault,look underneath found a bone stuck by motor took pic,need to replace motor shaft and pulley customer request Gabriel to come back and install ; ordrng 1 W10721967 (drive pulley 3670) and 1 W10832724 (drive motor 18246), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Gabriel P.
WFE515S0EW1 whirlpool range Replace part listed,opt test ok, also test it it was good ; Job Cmpltd
Gabriel P.
NTW4516FW2 amana washer Drain hose is crack,ordering new ,ordrng 1 W11244231 (DRAIN HOSE)
Gabriel P.
KUDP01FLSS0 kitchenaid dishwasher cc dish does nothing fuse was open replace fuse from truck stock ,ran diagnostics opt test ok; used 1 8193762 (FUSE) from stock, Job Cmpltd
Gabriel P.
MVWB765FW0 maytag washer Cc that when it fills it take a while to change to wash,ran diagnostics error code f0e5 off balance load,f8e1 long fill ,clear all codes ran test 52 calibration and test 51 auto also test 1 and for valve water pressure notice pressure is not as strong it could be a cause of the long fill ,test 51 and 52 all pass ,also explain customer when she has unbalance load to pause machine and arrange clothes,leave water opt test ok ; Job Cmpltd
Gabriel P.
79094142310 kenmore range Cc oven temperature heating,heating high 400 degrees when it set to 325,explain customer the oven cycle on and off and is going to be up high a little,also change temp calibration down to-10 to make customer happy ; Job Cmpltd
Gabriel P.
WTW6600SW2 whirlpool washer Cc washer keep getting off balance,push basket down it bounce 3 telling me shock rods are weak,also bearing starting to sound like a train,need shaft and bearings replace ,leave water mat ; ordrng 1 W10820048 (suspension 7322), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 dW10435302 (BEARING 105.51) from stock
Gabriel P.
1106012510 Kenmore Dryer Cc making loud noise,open dryer,rollers are good and idler pulley,unit was unlevel in the apartment,opt test ok ; Job Cmpltd
Gabriel P.
79094142310 Kenmore Range c oven temperature heating,heating high 400 degrees when it set to 325,explain customer the oven cycle on and off and is going to be up high a little,also change temp calibration down to-10 ; Job Cmpltd 1106012510 Kenmore Dryer Cc making loud noise,open dryer,rollers are good and idler pulley,unit was unlevel in the apartment,opt test ok ; Job Cmpltd
Gabriel P.
WTW6600SW2 whirlpool washer Cc washer keep getting off balance,push basket down it bounce 3 telling me shock rods are weak,also bearing starting to sound like a train,need shaft and bearings replace ,leave water mat ; ordrng 1 W10820048 (suspension 7322), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10435302 (BEARING 105.51) from stock, Cllctd
Gabriel P.
NTW4650YQ0 amana washer Store complaints that it walks,ran diagnostics error code f2e1 stuck key,clear codes,check for friction on tub and it jump three times no friction the shock rods are weak ordering all 4 didn’t leave water mat cause of concrete floors ; ordrng 1 W10780048 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd
Gabriel P.
MHW5100DW0 maytag washer Replace parts listed opt test ok,leave water mat ; Job Cmpltd
Gabriel P.
WFE505W0HZ0 whirlpool range Wire broke and terminal block is crack,ordering harness and terminal block ; ordrng 1 W11028533 (WIRING HARNESS ) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)
Gabriel P.
WTW4816FW2 whirlpool washer Store complaint,Not cycling properly,ran cycle it fiils 4 time then start to wash ,it has a auto sensing that’s how it work s ,ran diagnostics test no error codes,opt test ok; Job Cmpltd
Gabriel P.
WTW4850HW0 whirlpool washer Cc washer won’t start,check voltage to board 2.7 board was dead,ordering new also customer has a regular plug explain to him for this washer you need a plug that has a reset button,did not leave water mat do to concrete floors in basement ; ordrng 1 W11226499 (CONTROL BOARD )
Gabriel P.
FGHC2331PFCA frigidaire refrigerator Cc UI number are fading,replace new UI,opt test ok ; Job Cmpltd
Gabriel P.
WTW7000DW0 whirlpool washer Cc not draining,empty water with a shop vac ,the open drain underneath found a pair of underwear inside inner explain customer to not over load the washer ran diagnostics delete all codes,opt test okay ; Job Cmpltd
Gabriel P.
WED7300DW1 whirlpool dryer Cc dryer squeaking and not drying,replace idler pulley old had black grease in it and it wasn’t spinning very good,replace both rollers they melt down ,ran cycle opt test okay ; used 1 349241T (ROLLER KIT), and 1 691366 ([Alt for WP691366]) from stock, Job Cmpltd
Gabriel P.
WRF757SDEM01 whirlpool refrigerator Cc dual evap frozen again job cmpltd
Gabriel P.
MGDC215EW2 maytag dryer Door latch broke,ordering new customer show me pop date 4-30-18 also took pic ; ordrng 1 WPW10569603 (switch-dor)