Leslie - Mentor-on-the-Lake, OH
Very friendly and professional
Lauren - Mentor, OH
Kathry - Painesville, OH
Jeff is an excellent technician and fixed my appliance with a competent diagnosis and timely repair.
Tammy - Ashtabula, OH
Carlene - Eastlake, OH
Candice - Painesville, OH
Unfortunately, the cost of my repair would’ve exceeded a new washer, but the service was good and I will definitely use this business in the future.
This is the second opion that GE warrant wanted Jeff came in and Diagnosed the washer quickly parts ordered Jeff came back installed the parts quickly
Joanne - Mentor, OH
Thank you Jeff for your Knowledge Great Service
Joseph - Ashtabula, OH
William - Pierpont, OH
Fast and efficient. Very happy
UNFAIR our hot water valve was off.
Diane - Willowick, OH
JEFF WAS EXCELLENT!!! The reason our washer was not working was because our hot water valve was in the off position. We felt that it was very very very UNFAIR to charge us $100 for that reason.
Response from Fred's Appliance Service:
Hi Diane! Thanks so much for sharing your experience with us. We know it's never fun to have an unexpected service call bill. We do charge a flat $98 to report to your home & provide a full diagnosis. We make this commitment of $98 regardless of the time it takes for us to provide a complete diagnosis. This ensures full transparency on the initial charges upfront for our customers. Note our service call is valid for 30 days. If you happen to have any other issues with your appliance, it's on us. Our team is here to help. Thanks so much & have a wonderful weekend! Fred's Team
Andy - Mentor, OH
Kathy - Mentor, OH
Showed up on time and pleasant to deal with.
Great service and on time
Tammy - Chardon, OH
Great Service, extremely knowledgeable and helpful.
Billee - Madison, OH
This company is excellent, prompt service and great communication.
Jennifer - Painesville, OH
Great service. Jeff showed up on time
WALL OVEN GE PK7500DF2BB Installed the new part op tested good.
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed the new part op tested good.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Installed the new part op tested good.
WASHER MAYTAG MVWX700XW1 The bearings in the transmission have failed needs a new transmission; ordrng 1 W11132267 (Gear case) and 1 Shipping
COOKTOP ELE JENN-AIR JGD3536BS00 The one gas burner has failed will not shut off needs a new manifold which comes with all new valves; ordrng 1 W10467732 (Manifold) and 1 Shipping
DRYER SAMSUNG DV45H7000EWA2 The units not heating its displaying an HE code. I took the machine apart and tested the heating element the heating on that tested good its not grounded I tested the two fuses on the heating element cage both fuses tested good I tested the fuse on the back of the blower that tested good. The unit is receiving proper power. The unit needs a new control board estimate only; ordrng 1 DC92-01626B (Control) and 1 Shipping
DRYER SAMSUNG DV5689100EG The unit is heating he venting is good. The unit was lvl incorrectly. I relvled the unit the clothing would now come in contact with the moisture sensor op tested good
REFRIGERATOR KENMORE 2536041261E The temperature control thermostat is sticking as soon as I bumped the thermostat the unit kicked on; ordrng 1 241537103 (Thermostat) and 1 Shipping
DRYER MAYTAG MEDX6550W1 Installed the new part op tested good.
RANGE FRIGIDAIRE FFEF3018LSD Installed the new part op tested good.
WASHER MAYTAG MVWX655DW2 I put the unit in a test cycle did not hear anything strange I put the unit in a spin cycle with five towels unit tested good
REFRIGERATOR KITCHENAID KRSC703HPS00 Installed the new part op tested good.
DRYER WHIRLPOOL CED9160GW1 The user interface board did not show up the board needs to be re-ordered; ordrng 1 W11107837 (Control)
RANGE GE JPP26GR18 The timer on the oven failed. The bell was constantly ringing I disabled the bell unit tested good
WASHER WHIRLPOOL LSQ9564JQ Customer has flood protective hoses. The cold hose needs to be replaced
WASHER AMANA NTW4605EW0 The main pulley came off belt has damage to it needs a new belt; ordrng 1 WPW10006384 (Belt) and 1 S (Shipping)
WASHER WHIRLPOOL WTW5105HW0 The control board has failed the unit is not operating correctly mechanically everything functions; ordrng 1 W11498808 (Control)
WASHER GE GUD27ESSMWW As I was taking the machine apart and remove the speed sensor I thought bunch of oil residing inside the cavity above speed sensor I start looking around and finding most of the harness and parts on the transmission are saturated in gear oil. I explain to the customer the gear oil is coming from the transmission transmission would need to be replaced along with whatever else that the oil came in contact with its everywhere.
DRYER CROSLEY CED7006GW0 The breaker was tripped. Op tested good
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed the new part op tested good.