Jeff M.


Years with Company:

Awards:

Local Reviews
for Jeff

Rated 4.7 out of 5 stars based on 199 customer reviews

Map of Willoughby, OH

Very satisfied




On time, very professional


Map of Mentor, OH

311





Map of Mentor, OH

Ron




Great service


Map of Mentor, OH

Lynne





Map of Highland Heights, OH

Pam




Very good. Nice,fast, early


Map of Eastlake, OH

Good service




Jeff was an excellent service technician.


Map of Willowick, OH

Jeff was (is) GREAT!!




My service person (Jeff) was not only professional and informative, but detailed, and a stickler for perfection as well (which I really appreciate) ... Those are hard qualities to find in an employee these days ... And I should know. I own a business where I employ people that interface with customers, and haven't had a lot of luck finding good, hard working folks that I feel comfortable representing me and my business. Jeff's a KEEPER!


Response from Fred's Appliance Service:

Carl, Thank you so much for sharing with us! We agree, Jeff is a fantastic employee and certainly an asset to our team. We are so happy to hear that you appreciate the service that Jeff and our team was able to provide in assisting with your appliance. Have a great rest of your week! The Fred's Team


Map of Mentor, OH

Great service




Jeff checked washer, ordered parts, last week. Came back today installed part and checked it out. Did a load of laundery worked good.


Map of Chesterland, OH

Outstanding job




Did an outstanding job. On time professional technician who fixed all of our problems. The company let you know every step of the way what they were going to be doing. The calls to schedule service, to confirm service and to track the technician were top notch.


Response from Fred's Appliance Service:

Hello, Thank you for taking the time to submit your review. We are so happy to hear that your technician did an outstanding job! We do our best to keep our customers informed throughout the entire process; we're glad it was helpful to you! Have a great rest of your week! The Fred's Team


Map of Shaker Heights, OH

The Best of the Best




Jeff was super and on time and very professional and I could tell the minute he walked in the door that he knew what he was talking about. Took care business and left. What I REALLY like about this company is the track system. You know how close he is and when he finishes with the customer ahead of you and just how busy he is.


Response from Fred's Appliance Service:

Hi Helen, Thanks for sharing! We are so happy to hear that Jeff was knowledgeable and confident. We implemented the tracking system because we know how difficult it can be to schedule and wanted to make it easier for our customers to plan around their service. We're happy to hear that you found it helpful! Have a great week! The Fred's Team


Ruth




Prompt, reliable service


Great service





Mary




The technician was very polite, but said he could not work on the dryer because it was not heating up and that was a vent problem- so he could not fix it. Would have been nice to know prior to setting an appointment


Response from Fred's Appliance Service:

Hi Mary, Thank you for sharing you feedback. Unfortunately, we do not repair venting issues so I apologize we were not able to assist further. There are lots of things that can prevent a dryer from heating so it's nearly impossible to give advice over the phone prior to a house visit. After you have your venting cleared, if you have any issues at all do not hesitate to give us a call to check it out again and we will get you all taken care of! Have a great week! The Fred's Team


Great Service





Dryer fix




Great. Tech was great


Jeff M.

Jeff M.

WHIRLPOOL DISHWASHER WDT730PAHZ The unit sump is seizing up. I was able to get work but the sump assembly still needs to be replaced.; ordrng 1 W11085683 (SUMP), schdld next appmnt for 6/27 WED 8-12, saved

Near Hubbard Rd, Madison, OH 44057
Jeff M.

Jeff M.

GE REFRIGERATOR GSH22JFTABB The unit is not defrosting I ground the heating element open ; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C= next appmnt for 6/29 FRI 8-12,

Near Cali Ct, Painesville, OH 44077
Jeff M.

Jeff M.

KITCHENAID RANGE KEBS209BSS01 The unit has a f1e1 main relay control failure. ; ordrng 1 WPW10317345 (CONTROL ),schdld next appmnt for 7/3 TUE 8-12,

Near Chardon Rd, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

GE DISHWASHER GLD690N20SS Upon my arrival the dishwasher is working fine unit test good could not find an issue most likely customer was not closing the door on the way; , Job Cmpltd,

Near Turnstone Ln, Painesville, OH 44077
Jeff M.

Jeff M.

FRIGIDAIRE RANGE PLCF489GC Pre heated the over to 425* the bake and broil heating element are cycling on and of to bring the unit to temp. I put a cooking pan in the unit mid rack to retain the heat and to test the temp of the oven. At the preheat tone the temp was 530* after 10 mins the temp was 430* after another 10mins the temp was 435* unit tested good. ; Job Cmpltd,

Near Rawnsdale Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

AMANA REFRIGERATOR SXD2252W The unit is not cooling vary well 20 in the freezer and 50 in the frig I cleaned the condenser. I told he she needs to wait 24hours for the temp to change ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmplt

Near Mayfield Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

GE REFRIGERATOR GSH25JSTASS he unit is not the defrosting I tested the heating elements and the bimetal which tested good. The main control is not sending power estimate only do not order parts; ordrng 1 WR55X10942P (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Hobart Rd, Kirtland, OH 44094
Jeff M.

Jeff M.

KITCHENAID WASHER GUD27GSSJ0WW Ran a cycle on the exact settings the customer had it on unit tested good; Job Cmpltd,

Near High Point Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL RANGE WFE515S0EW1 Customer had a new light bulb I installed a light bulb unit tested good. Customer cannot find her receipts I ran and entitlements and it came up with a purchase date; Job Cmpltd,

Near S Chestnut Commons Dr, Mentor, OH 44060
Jeff M.

Jeff M.

AMANA WASHER NTW4516FW1 I press and hold the cancel button unit stopped draining and started to work properly. The machine had no error codes I recalibrated the units unit tested good; Job Cmpltd,

Near Azalea Ln, Mentor, OH 44060
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRX986SIHV00 Installed new part unit op tested good ; Job Cmpltd,

Near Hobbit Ct, Painesville, OH 44077
Jeff M.

Jeff M.

KITCHENAID DISHWASHER KDTM354DSS4 Both upper rack adjusters a broken needs the support and clips; ordrng 4 WPW10195840 (CLIPS)s and 2 WPW10546503 (AJUSTERS )s, schdld next appmnt for 6/25 MON!

Near St Lawrence Blvd, Eastlake, OH 44095
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF560SEYM02 Installed new parts both fridge doors had dents did not find the dance until we remove the plastic ; ordrng 1 LW10413519 (dor-fip ms) and 1 LW10557493 (dor-fip) and 1 WPW10481433 (BADGE), schdld next appmnt for 7/13 FRI !,

Near Charles St, Willowick, OH 44095
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR GD5NHAXS00 The unit was plugged in but the unit was off. I am plug the fridge I check the outlet for power outlet had power. I plug the machine back in it turned on evaporator frosted over and it started to cool unit tested good. I could not find an issue; , Job Compltd

Near Buena Vista Dr, Wickliffe, OH 44092
Jeff M.

Jeff M.

WHIRLPOOL DISHWASHER GU3600XTVY3 Installed new part unit op tested good ; Job Cmpltd,

Near Claymore Blvd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF540CWBM01 Installed new part unit op tested failed. The housing has the button is not the control; ordrng 1 W10632601 (overlay) and 1 WPW10464767 (HOUSING ), schdld next appmnt for 6/26 TUE 8-12,

Near E 289th St, Willowick, OH 44095
Jeff M.

Jeff M.

MAYTAG WASHER MVWC425BW0 Installed new part unit op tested good ; Job Cmpltd,

Near Hoose Rd, Mentor, OH 44060
Jeff M.

Jeff M.

MAYTAG WASHER MVWB850620 The individual dispensers were overfilling I adjusted the water valves to decrease the pressure unit test good; Job Cmpltd,

Near Dovegate Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF560SMYM05 Installed new part unit op tested good ; Job Cmpltd,

Near Howell Ct, Eastlake, OH 44095
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF535SMBM appears that the door was left open and the food was coded in the layer of frost I did cycle the icemaker to be sure unit tested good ; Job Cmpltd,

Near E 324th St, Willowick, OH 44095