Jeff M.
Local Reviews
for Jeff
Powered by Fluid LOCALVery please with our experience
MARY - Painesville, OH
Jeff did a great job. Very polite.
Great Service
SUE - Ashtabula, OH
On time and fast service
JENNY - Mentor, OH
I thought the technician was very nice, explained the problem and fixed it quickly.
My wife said he was very very professional and kind.
james - Mentor, OH
My wife said the service person was cordial and very understanding.
Good service, courteous
MIKKI - Kirtland, OH
Nice technician
KRISTINA - Mentor, OH
My frig was still under warranty so my repair was at no cost to me. My technician was very polite and explained what he was doing
Great service, competative pricing
DEBBIE - Madison, OH
The people at the office are always friendly and willing to help in any way they can. The service people are very nice and knowledgeable.
Response from Fred's Appliance Service:
Hello Debbie! Thanks for your kind comments. We're curious as to why you only rated us 2 starts with these great comments. Please reach out to us so we can help at 888-453-7337 or service@fredsappliance.com. Thank you! -The Fred's Team
Excelente service
DANIEL - Roaming Shores, OH
Everything was on time and very professional.
Fast efficient service
GLORIA - Mentor, OH
He was polite, professional, and fast. Very nice and on timr
Great service. I was under warranty so I had no charge. But glad your here for duration.
ALYCE - Mentor, OH
Very happy the repair techs have technical knowledge since they are making washers with computers. When it broke down I couldn't do anything. The tech reprogrammed it and I was set to go. Wow. Thanks for this knowledge
Great service
DENNIS - Chardon, OH
Great Service
TAMMI - Ashtabula, OH
Jeff was very thorough and had all the equipment needed to evaluate our problem. His knowledge helped us solve the problem. He was on time and very professional. Also, very courteous. Thanks so much for your help.
Brad & Heather
BRAD - Perry, OH
Satisfied with the work performed but unhappy with how the tech discussed the mfr and all new washer and dryers built today along with all of the other appliances we purchased. Extremely disappointing and upsetting. If you're interested in the details surrounding this conversation please call me. What's the point in going into detail if you don't care. How you respond will determine whether I use Fred's appliance again.
Response from Fred's Appliance Service:
Hello Brad & Heather. Thank you for your review. It was good speaking with you this morning to clear up your concerns. Have a great week! - The Fred's Team.
Great service
JUDITH - Ashtabula, OH
Pleasant professional
REBECCA - Rome, OH
Knew exactly what was wrong with machine
Jeff M.
GUD24ESSJ0WW GE WASHER The complaint is the washer is leaking being in a Home Depot store I looked it over the best I could I could not find any leaks I took the front panel off. the unit has water in it checked all of the hoses and gaskets unit tested good unable to determine the actual issue due to its not hooked up in the customers home. ; Job Cmpltd,
Jeff M.
WTW5000DW1 WHIRLPOOL WASHER The unit was stuck on the rinse cycle I pressed and held the button canceled the cycle out unit tested good had no saved codes; Job Cmpltd
Jeff M.
WRS526SIAE00 WHIRLPOOL REFRIGERATOR The unit has Frost accumulating by the ice bin I found the dispenser door gasket deformed needs a new dispenser chute door; ordrng 1 WPW10493172 (DISPENCER),
Jeff M.
MDB7749AWB1 maytag dishwasher Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
MGDC215EW2 maytag dryer , Installed new part unit op tested good ; Job Cmpltd
Jeff M.
GZ25FSRXYY WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
MVWX655DW1 MAYTAG WASHER The drain hose was all the way in the drain pipe. Unit op tested good ; Job Cmpltd
Jeff M.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd
Jeff M.
KEMS308SSS05 KITCHENAID MICRO-OVEN Installed new part unit op tested failed. The customer was watching me the entire time I was diagnosing and she agrees that we will just stop and she will buy a new one unit.;
Jeff M.
WRT311FZDB00 WHIRLPOOL REFRIGERATOR The door has bin swapped out onto a different fridge the current fridge the door is located on is not hooked up to water or on unable to thoroughly test machine everything visually looks good; Job Cmpltd,
Jeff M.
WRB322DMBB00 WHIRLPOOL REFRIGERATOR The unit is making a loud sound. The sound is coming form the dampener control. The unit needs a new control; ordrng 1 WPW10594330 (CONTROL),
Jeff M.
WFW75HEFW WHIRLPOOL WASHER The unit has multiple codes stored in to the computer it's has a lock error code also found the tab on the back broken for the quick release. Drain pump is not draining I found the impeller broken. Also it has a water filling issue the sensor is not working the sensor hose tested fine needs a new water lvl sensor; ordrng 1 WPW10425238 (PUMP) and 1 WPW10443885 (LATCH) and 1 WPW10448876 (SENSOR)
Jeff M.
WFE515S0EW WHIRLPOOL RANGE The right rear element is not heating. I found the ele is getting 240vac the elemenet is open. The unit needs a new element ; ordrng 1 W10823696 (ELEMENT),
Jeff M.
NED4655EW WHIRLPOOL DRYER Unit is making a clicking sounds i took the front off I inspected the front seal the rear seal of the drum for screws or imperfections I looked at the rollers the belts the idol or pulley did not find anything wrong. Reassembled the Frontz took the back part inspected the fan looks fine there's nothing in there reassembled the dryer started it the noise is still present I took the front apart again*was not able to locate the sound. The sound appears to be coming from the top left side of the dryer the clicking sound is at the same pace as the drum spinning possibly the drum is warped needs new drum; ordrng 1 W10757750 (DRUM),
Jeff M.
GTW460ASJWW GE WASHER The unit is leaking oil needs a new transmission extra time is needed; ordrng 1 WH38X24354 (TRANS)
Jeff M.
KODE500ESS02 KITCHENAID WALL OVEN Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Technical Service Pointer #: W10916291. The unit has a lot of frost buildup in the freezer see the picture service pointer will come with new gaskets and a different fan blade. Also the fridge door is not ceiling to the cabinet see the other picture ordering shims to raise the door; ordrng 1 W10916494 (FAN KIT) and 2 wp2177331 (SHIMS)s,
Jeff M.
WTW7300DW1 WHIRLPOOL WASHER Customer does not have the proof of purchase her mother was there she let me and her daughter was unable to answer her phone. Explain to her she needs to find the proof of purchase before I can cover anything under warranty. Customer had multiple issues with the washing machine one of them being a temperature concern I explained to her that the water valves have a temperature sensor built into the valve itself allowing it to correctly add the proper amount of hot and cold water. Customer is also having a washing issue I explained to her that the method of loading this washer is completely different than the older style so I explained to her that she needs to be very particular on the loading method of this washer keep things in a small loose ball/ pile do not enter lock the clothes together keep it's a very even fabrics with fabrics you put something in the front put something in the back left rights etc. I recommend the customer to use only HE soap and
Jeff M.
AFI2539ERM00 AMANA REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
KDFE104DSS4 KITCHENAID DISHWASHER Technical Service Pointer #: W10914584B the door is opening mid cycle and canceling the cycle out left and right railing is needed to correct issue. I also put the unit into a diagnostics mode computer had no stored error codes; ordrng 1 W11048934 (L RAIL) and 1 W11048936 (R RAIL),