Jeff M.


Years with Company:

Awards:

Local Reviews
for Jeff

Rated 4.7 out of 5 stars based on 243 customer reviews

Map of Cleveland, OH

Service





Map of Wickliffe, OH

Great service





Map of Mentor, OH

Professional, communicative and very nice!




Jeff was very patient and explained everything he was doing to me and then again to my brother who popped in. Very personable, and knowledgeable. Give him a raise...he makes you look great! PS the online tracker was awesome also!


Map of Mentor, OH

Great service




Amazing job. Very knowledgeable


Map of Willowick, OH

Awesome




Awesome says it all


Map of Eastlake, OH

Regina




Great service technician Jeff was fantastic!


Map of Painesville, OH

washer





Map of Madison, OH

Roger





Map of Conneaut, OH

great service





Map of Mentor, OH

Great Service




Arrived really early, friendly, non-scary technician who was really courteous and knowledgeable. I only wish the cost of the service call would be rolled over into the repair if repairs are done.


Response from Fred's Appliance Service:

Hi Kerry, Thank you for submitting your review! We are so happy to hear that your technician was able to offer such great service. We know that sometimes in this industry, the diagnostic fee is "put toward" the repair cost if you choose to repair the unit. However, that usually means a higher service call for customers that don't choose to move forward with the repair and more "hidden costs." So, we find it better and simply more honest to keep all of the charges separate so you know exactly what you are paying for. We hope this clears up the "why" behind our policy. Have a great weekend! The Fred's Team


Jeff was (is) GREAT!!




Jeff was pleasant, knowledgeable and efficient throughout our (multiple trips to my house) association. And he did a great job!


Best Service I Ever Had!




Jeff was terrific. He explained the problem, which was too much detergent and fabric softener. Here I thought I was using the least amount of what the detergent mfgr. said to use and it was still too much. Thanks to Jeff for explaining everything and I will take his advice as to the amount to be used. In fact, I am going to switch to the detergent Pods as suggested by Jeff. Jeff and Fred's Appliance gets a AAA+ from me.


Response from Fred's Appliance Service:

Carol, We really appreciate you taking the time to share you experience with us. We are so happy to hear that Jeff provided such great service for you! While we hope your appliances stay in good working condition, if you ever need us we are just a phone call away 1-888-45-FREDS Have a fantastic weekend! The Fred's Team


Charlene




Repairman was very polite and was very knowledgeable about my appliance.


Very pleased with service




Very prompt and explained things well.


Convenient and thorough





Jeff M.

Jeff M.

MAYTAG RANGE ILLEGIBLE The unit has a ui Communications error code and a run away temp I would recommend temp sensor user interface a main control to be replaced. But I can’t read the model # ; Job Cmpltd,

Near Oak St, Painesville, OH 44077
Jeff M.

Jeff M.

ge WASHER GHWN4250DWW Customer is having issues with the unit spinning I ran a drain and spin tested good found the belts frayed. Ran a cycle with towels did not spin needs a control ; ordrng 1 WH01X10302 (belt - 6 rib) and 1 WH12X10614 (control asm), schdld next appmnt for 8/23 THU 8-12

Near East St, Fairport Harbor, OH 44077
Jeff M.

Jeff M.

KITCHENAID DISHWASHER KDFE104DSS 8/16/18 16:38: JM there 8/16 THU, 15:57 to 16:37, Pump seal failed allowing water to leak all over the floor or damage pictures and install the new pump motor unit tested good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

Near S Settlers Ln, Painesville, OH 44077
Jeff M.

Jeff M.

WHIRLPOOL RANGE WEG515S0FS0 Installed new cooktop and console, op test good , one knob is also broken, ordering knob, customer will install;

Near Lake Overlook Dr, Mentor, OH 44060
Jeff M.

Jeff M.

JENN-AIR RANGE JES9800CAB01 to repair the downdraft fan involves removing the oven. the way that it is installed the customer does not want the oven moved. He was hoping it would be able to be repaired where it sits unfortunately it has to move customer is fine with just having a low setting on the downdraft. ; u

Near Conover Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRX735SDHV The unit isn’t making ice I took the bin out there is no ice in the bin the ICEMAKER needs to be replaced ; ordrng 1 WPW10300024 (ICEMAKER ), schdld next appmnt for 8/21 TUE 12-5,

Near Goodell Ct, Mentor, OH 44060
Jeff M.

Jeff M.

MAYTAG WASHER MVWB835DW0 lock has failed estimate only customer will call Whirlpool; ordrng 1 W10810403 (LOCK ), used 1 SHIPPING (SHIPPING AND HANDLING)

Near Kalene Ct, Eastlake, OH 44095
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRT311FZDW The seal is not tight against the door or the cabinet along the bottom of the fridge needs new door with seal also there is a service pointer discussing frost buildup and the kit needs to be ordered; ordrng 1 LW10599407 (dor-fip)

Near Lakeshore Blvd, Eastlake, OH 44095
Jeff M.

Jeff M.

IKEA MICROWAVE IMBS104GSS00 , Installed new parts the unit still does not recognize the door being opened or closed needs new controls; ordrng 1 W11160286 (UI) and 1 W11196485 (MAIN CONTROL ), schdld next appmnt for 8/21 TUE

Near Lakeshore Blvd, Willoughby, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF555SDFZ Customer had moisture buildup on the shelves as she open the door. And moisture accumulating on top of the freezer door in her owners manual states moisture buildup in certain locations is considered normal.; Job Cmpltd

Near Ivy Ct, Willoughby, OH 44094
Jeff M.

Jeff M.

MAYTAG WASHER MVWB765FW Can not find a leak. For 15 minutes I ran a normal cycle did not find anything looked underneath machine. 20 minutes I ran a clean washer cycle looked underneath the washer after words could not find anything; Job Cmpltd,

Near Regent Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

KENMORE WASHER WFW9400SW00 Installed new part unit op tested good cust had the new water hoses ; Cllctd $128.40 Check # 6660, Job Cmpltd,

Near Hunting Hill Dr, Mentor, OH 44060
Jeff M.

Jeff M.

KITCHENAID DISHWASHER KDTM354DSS4 The adjustors are broken and the clips are missing and the lower rack collapsible rack has broken; ordrng 2 W10082853 (pivot-tine)s and 1 W10728160 (tine-row) and 2 WPW10546503 (AJUSTER)s and 1 WPW10588164 (HOUSING LEFT) and 1 WPW10588165 (RIGHT), schdld next appmnt for 8/23 THU 12-5,

Near Cottage Hill Ln, Chardon, OH 44024
Jeff M.

Jeff M.

MAYTAG WASHER MVWX655DW0 Actuator was not registering the speed of a drum cam was worn out. Wash plate is also worn out; ordrng 1 W10902814 (WASH PLATE ), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock, schdld next appmnt for 8/27 MON 8-12,

Near Southbridge Ln, Painesville, OH 44077
Jeff M.

Jeff M.

WHIRLPOOl DRYER LER4434AQ0 The thermal was open the vent need cleaned. Installed new part unit op tested good. I also gave him Gary’s #; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

Near Edgecliff Dr, Cleveland, OH 44119
Jeff M.

Jeff M.

WHIRLPOOL RANGE WGG745S0FS02 The unit was never lvl with the height of the countertop. Unit op tested good ;

Near Heatherglen Drive, Mentor, OH 44060
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF954CIHB00 The plastic pivot arm fell off the pedal that puts pressure against the microswitch unit tested good; Job Cmpltd,

Near N Bay Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRT318FZDM02 W10902061 Service pointed directly discussing the freezing issue needs the updated control with the software; ordrng 1 W11223731 (CONTROL ), schdld next appmnt for 8/20 MON 8-12,

Near Jakse Dr, Eastlake, OH 44095
Jeff M.

Jeff M.

MAYTAG WASHER MVWB835DW0 The u it had a lock error code I cleared the code and ran 2 spin cycles unit op tested good ; Cllctd $96.25 Check # 7411, Job Cmpltd,

Near Kalene Ct, Eastlake, OH 44095
Jeff M.

Jeff M.

WHIRLPOOL RANGE ART6121CC The part arrived used. There is still packing slips in the box showing where it was sent. The dealer sent us used parts. I have the part for return this is also the fourth time in two months I receive the used part from the dealer. The box has signs that it was already open and use the original packing slip is covered up c pics; schdld next appmnt for 8/20 MON 8-12,

Near Henley Rd, East Cleveland, OH 44112