Jeff M.


Years with Company:

Awards:

Local Reviews
for Jeff

Fred's Appliance Service Rated 4.7 out of 5 stars based on 402 customer reviews

Map of Mentor, OH

Great service. Friendly. Love the fact that you can track your service guy.




Review of Fred's Appliance Service


Map of Perry, OH

Great Service!




Review of Fred's Appliance Service

Service tech was knowledgeable, courteous, and professional. Displayed great level of competence in his knowledge and abilities and was willing and eager to answer any questions. All repairs were made quickly and effectively. I would recommend their service to my friends.


Map of Perry, OH

Great service.




Review of Fred's Appliance Service


Map of Bratenahl, OH

Terrible




Review of Fred's Appliance Service

Was terrible... changed 100.00 and the washer is worst than before the cleaning was done


Response from Fred's Appliance Service:

Hi Brittany, Thank you for taking the time to submit your review. We are so sorry to hear that your machine is worse than it was before. We would appreciate the opportunity to make this right for you! Someone from our team will be calling you shortly to set up an appointment. Thanks! The Fred's Team


Map of Cleveland Heights, OH

Wonderful service!




Review of Fred's Appliance Service

He was early, efficient, and knew what to do right away.


Map of Mentor-on-the-Lake, OH

Awesome service




Review of Fred's Appliance Service

Jeff was very knowledgeable about The type of dryer I had and was helpful. He was also professional and friendly !


Map of Mentor, OH

Quick and satisfied




Review of Fred's Appliance Service

Jeff made the repair quickly and in great time.


Map of Cleveland, OH

attention to details




Review of Fred's Appliance Service


Map of Broadview Heights, OH

Cate




Review of Fred's Appliance Service

Was not impressed with the Tech, he said everything was fine. Dryer is taking 120 minutes or more to dry a very small load of clothes. Tech only looked through the inspection port & did not take the dryer apart.I called and they are sending a different tech out but I have to wait an additional six days for return appt. Hopefully this Tech knows what he is doing.


Response from Fred's Appliance Service:

Hi Cate! Thanks for dropping us a line. We appreciate it. Upon reviewing the job record, it appears the technician supplied you an estimate for repair. Very sorry that this was miscommunicated! We will be sure to get you all squared away on this next trip. Thanks again, and have an awesome weekend!! -The Fred's Team


Map of Valley View, OH

Gene




Review of Fred's Appliance Service

Jeff, the technician was the nicest, pleasant and helpful tech we have ever had.


still under warranty




Review of Fred's Appliance Service

Very efficient, informative and knowledgeable.


Professional




Review of Fred's Appliance Service

The technician was very professional. I’m disappointed however that I had to pay for a service that was not done.


Response from Fred's Appliance Service:

Hi Tammy, We appreciate you taking the time to share your experience with us! After reviewing the job history, I am showing that the technician found both of your units working as designed when he was in your home. If you are still having issues, please give us a call at 1-888-45-FREDS. The service charge that you paid was for diagnosing the units. This charge is guaranteed for 30 days so please let us know if you are having any troubles at all and we will come take a look at no charge! Thank you, The Fred's Team


Knowledgeable factory service tech regarding Maytag appliance.




Review of Fred's Appliance Service


Great service and persistence is solving the problem




Review of Fred's Appliance Service


Fast and efficient!




Review of Fred's Appliance Service


Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Installed new part unit op tested good

Near E Legend Ct, Highland Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED2LHAXMB10 Unit is a little bit warmer than it should be I found the condenser completely covered with lint. I remove the lint unit should return to normal temp

Near Case Ave, Lyndhurst, OH 44124
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS5 Installed new part unit op tested good

Near Lanbury Ave, Warrensville Heights, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DC0 Installed new part unit op tested good

Near E 94th St, Cleveland, OH 44106
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBE02 The start relay failed replaced with ts op tested good ; used 1 8201786 (STARTER) from stock

Near Prouty Rd, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5800BW Called tl again.. talked with Kevin file 7725106063 explain to him the issue he told me it’s a good possibility the dryer might be reaching its maximum length capable for that dryer and might be developing too much back pressure otherwise there’s no performance issue with the dryer he said ignore the light.

Near Durham Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER GE WJSR4160G5WW "The unit needs a new timer knob gold one is worn out both service charges are on this job customer can install; ordrng 1 WH01X10310 (knob asm control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Montrose St, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 The unit is not cooling there’s no heat transfer to the condenser no frost pattern on either evaporator the unit needs a fresh food evaporator and filter; ordrng 2 WPW10143759 (DRIER)s and 1 WPW10643261 (FF EVAP )

Near Charles Pl, Highland Heights, OH 44143
Jeff M.

Jeff M.

DISHWASHER GE GHDA650L00WW The unit had water in it I hit cancel unit drained I tested it unit tested good

Near Red Bird Beach Dr, Madison, OH 44057
Jeff M.

Jeff M.

WASHER GE WBSR3140G2WW "The plastic knob is worn out needs replaced; ordrng 1 WH01X10310 (knob asm control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near The Capes Blvd, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Freezer door would not open I did not want to force it and break it. He’s going to shut the machine down and let it unthaw. And calls if he needs any further assistance

Near W Jackson St, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW2 The unit is displaying a lock rotor error code. I try to do a load calibration the drum would not turn but the drum turns freely unit needs a new clutch in main control; ordrng 1 W10754448 (clutch) and 1 W11195970 (MAIN CONTROL )

Near Hillside Ave, East Cleveland, OH 44112
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS01 The unit is leaking water supposedly I don’t see any signs of leaking. Customer has pictures but the water marks are not near the fridge just in front of the fridge. I am not able to move this fridge due to the right side of the fridge is sitting on a quarter inch thick piece of wood that runs all the way to the back wall. Customer will call us if it happens again

Near Coldstream Rd, Cleveland, OH 44143
Jeff M.

Jeff M.

DRYER MAYTAG MEDB755DW2 Installed new part unit op tested good

Near Bushnell Rd, University Heights, OH 44118
Jeff M.

Jeff M.

RANGE ELECTROLUX EI30GF35JSA The unit has an uneven baking I recommend the customer to wait an extra 10 minutes after the beep for a more consistent temperature. Unit op tested good

Near Chelston Rd, Cleveland, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 The unit was not leaking. I did check the evaporator drain the drip tray water is not hooked up to the machine customer had her toilet upstairs replaced two weeks ago because it was leaking the bathroom is located right above the fridge

Near Avondale Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SHW0 "The Unit just has a sensitive user interface. I walked the customer through proper operations, cycles, dispenser operations, soap functionality, and warrantee unit tested good"

Near Plainfield Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE540H0ES1 Installed new part unit op tested good

Near Sylvan Ln, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER GE GTW460ASJ7WW Installed new part unit op tested good

Near Ericston Ct, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFO42FTX04 "The railings have failed causing the freezer door to stay ajar. In the freezer gasket is ripped. Unit needs to railings left and right and one at door gasket; ordrng 2 WP2320616 (RAILS)s and 1 WPW10192907 (GASKET ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairwood Dr, Pepper Pike, OH 44124