Jeff M.
Local Reviews
for Jeff
Powered by Fluid LOCALGreat service. Friendly. Love the fact that you can track your service guy.
Connie - Mentor, OH
Great Service!
Jerermy - Perry, OH
Service tech was knowledgeable, courteous, and professional. Displayed great level of competence in his knowledge and abilities and was willing and eager to answer any questions. All repairs were made quickly and effectively. I would recommend their service to my friends.
Great service.
Brenda - Perry, OH
Terrible
Brittany - Bratenahl, OH
Was terrible... changed 100.00 and the washer is worst than before the cleaning was done
Response from Fred's Appliance Service:
Hi Brittany, Thank you for taking the time to submit your review. We are so sorry to hear that your machine is worse than it was before. We would appreciate the opportunity to make this right for you! Someone from our team will be calling you shortly to set up an appointment. Thanks! The Fred's Team
Wonderful service!
Frederick - Cleveland Heights, OH
He was early, efficient, and knew what to do right away.
Awesome service
Alexa - Mentor-on-the-Lake, OH
Jeff was very knowledgeable about The type of dryer I had and was helpful. He was also professional and friendly !
Quick and satisfied
Nancy - Mentor, OH
Jeff made the repair quickly and in great time.
attention to details
Don - Cleveland, OH
Cate
Cate - Broadview Heights, OH
Was not impressed with the Tech, he said everything was fine. Dryer is taking 120 minutes or more to dry a very small load of clothes. Tech only looked through the inspection port & did not take the dryer apart.I called and they are sending a different tech out but I have to wait an additional six days for return appt. Hopefully this Tech knows what he is doing.
Response from Fred's Appliance Service:
Hi Cate! Thanks for dropping us a line. We appreciate it. Upon reviewing the job record, it appears the technician supplied you an estimate for repair. Very sorry that this was miscommunicated! We will be sure to get you all squared away on this next trip. Thanks again, and have an awesome weekend!! -The Fred's Team
Gene
Gene - Valley View, OH
Jeff, the technician was the nicest, pleasant and helpful tech we have ever had.
still under warranty
John - Cleveland, OH
Very efficient, informative and knowledgeable.
Professional
Tammy - Eastlake, OH
The technician was very professional. I’m disappointed however that I had to pay for a service that was not done.
Response from Fred's Appliance Service:
Hi Tammy, We appreciate you taking the time to share your experience with us! After reviewing the job history, I am showing that the technician found both of your units working as designed when he was in your home. If you are still having issues, please give us a call at 1-888-45-FREDS. The service charge that you paid was for diagnosing the units. This charge is guaranteed for 30 days so please let us know if you are having any troubles at all and we will come take a look at no charge! Thank you, The Fred's Team
Knowledgeable factory service tech regarding Maytag appliance.
Gary - Cleveland, OH
Great service and persistence is solving the problem
Kevin - Solon, OH
Fast and efficient!
Patrick - Cleveland, OH
Jeff M.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL ED2LHAXMB10 Unit is a little bit warmer than it should be I found the condenser completely covered with lint. I remove the lint unit should return to normal temp
Jeff M.
DISHWASHER KITCHENAID KDTM354DSS5 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WTW8500DC0 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDBE02 The start relay failed replaced with ts op tested good ; used 1 8201786 (STARTER) from stock
Jeff M.
DRYER WHIRLPOOL WED5800BW Called tl again.. talked with Kevin file 7725106063 explain to him the issue he told me it’s a good possibility the dryer might be reaching its maximum length capable for that dryer and might be developing too much back pressure otherwise there’s no performance issue with the dryer he said ignore the light.
Jeff M.
WASHER GE WJSR4160G5WW "The unit needs a new timer knob gold one is worn out both service charges are on this job customer can install; ordrng 1 WH01X10310 (knob asm control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 The unit is not cooling there’s no heat transfer to the condenser no frost pattern on either evaporator the unit needs a fresh food evaporator and filter; ordrng 2 WPW10143759 (DRIER)s and 1 WPW10643261 (FF EVAP )
Jeff M.
DISHWASHER GE GHDA650L00WW The unit had water in it I hit cancel unit drained I tested it unit tested good
Jeff M.
WASHER GE WBSR3140G2WW "The plastic knob is worn out needs replaced; ordrng 1 WH01X10310 (knob asm control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Freezer door would not open I did not want to force it and break it. He’s going to shut the machine down and let it unthaw. And calls if he needs any further assistance
Jeff M.
WASHER MAYTAG MVWB765FW2 The unit is displaying a lock rotor error code. I try to do a load calibration the drum would not turn but the drum turns freely unit needs a new clutch in main control; ordrng 1 W10754448 (clutch) and 1 W11195970 (MAIN CONTROL )
Jeff M.
REFRIGERATOR KITCHENAID KRFF507ESS01 The unit is leaking water supposedly I don’t see any signs of leaking. Customer has pictures but the water marks are not near the fridge just in front of the fridge. I am not able to move this fridge due to the right side of the fridge is sitting on a quarter inch thick piece of wood that runs all the way to the back wall. Customer will call us if it happens again
Jeff M.
DRYER MAYTAG MEDB755DW2 Installed new part unit op tested good
Jeff M.
RANGE ELECTROLUX EI30GF35JSA The unit has an uneven baking I recommend the customer to wait an extra 10 minutes after the beep for a more consistent temperature. Unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 The unit was not leaking. I did check the evaporator drain the drip tray water is not hooked up to the machine customer had her toilet upstairs replaced two weeks ago because it was leaking the bathroom is located right above the fridge
Jeff M.
DISHWASHER MAYTAG MDB4949SHW0 "The Unit just has a sensitive user interface. I walked the customer through proper operations, cycles, dispenser operations, soap functionality, and warrantee unit tested good"
Jeff M.
RANGE WHIRLPOOL WFE540H0ES1 Installed new part unit op tested good
Jeff M.
WASHER GE GTW460ASJ7WW Installed new part unit op tested good
Jeff M.
REFRIGERATOR KITCHENAID KBFO42FTX04 "The railings have failed causing the freezer door to stay ajar. In the freezer gasket is ripped. Unit needs to railings left and right and one at door gasket; ordrng 2 WP2320616 (RAILS)s and 1 WPW10192907 (GASKET ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"