Jeff M.
Local Reviews
for Jeff
Powered by Fluid LOCALProfessional and efficient
John - Mentor, OH
Jeff was articulate, professional, reassuring, friendly, informative and efficient. Kudos to Fred’s for having this type of employee on service calls.
Great
James - Ashtabula, OH
EXCELLENT! He is a great representative to your business
Love Freds Appliance!
Isaac - Cleveland Heights, OH
Shawn
Shawn - Chesterland, OH
Well done!
Marc - Mayfield Heights, OH
Although I originally was given a several-hour window (which is tough), the tech arrived fairly early in the window, so the wait turned out to be not oppressive. Jeff was knowledgeable and efficient, and he had the needed part in his truck, so he was able to fix the washing machine (replace the pump) immediately.
Response from Fred's Appliance Service:
Hi Marc, Thank you for dropping us a line! Scheduling is certainly one of the most challenging aspects of our industry. When scheduling our appointments, we must keep in mind the length of time a repair and/or diagnostic must take, average traffic patterns, and the route from one home to the next. There is a lot to consider so we offer three-hour timeframes so that we can arrive during the expected time. We are glad that your technician arrived on the earlier side of the window and that he was knowledgeable and efficient! Thank you! The Fred's Team
Courteous and professional service.
Dalia - Willoughby, OH
Jeff was prompt and efficient and resolved our refrigerator lighting issue.
Awesome service
Laura - Cleveland, OH
Tech fixed the problem in no time. Very quick and easy process
Walter
Walter - Cleveland Heights, OH
Repairman on time,good job
Debbie
Debbie - Mentor, OH
Really nice guy but the noise my fridge was making is back! I need him to come back and fix it!!
Response from Fred's Appliance Service:
Hi Debbie, Thank you for reaching out! We are so sorry to hear that the noise is back. I do see we have you scheduled for a return visit on Monday. We will be sure to get this rectified for you! Thank you! The Fred's Team
Great
Elaine - Lakewood, OH
He was great. Unable to fix my problem but gave me great suggestions. Thank you.
Valencia
Valencia - Cleveland, OH
Great service
Great awesome
Vincent - Mayfield Heights, OH
I have a very good experience with the repair person from your company and they do very goos work
George - Mayfield, OH
Exceptional expertise!
Stacey - Lakewood, OH
I very much appreciated his education about our washer!
Excellent!
Joan - Cleveland, OH
Jeff was professional, informative, and wonderful to work with. I also appreciated that I had him through all the visits/repairs.
Jeff M.
WASHER WHIRLPOOL WFW6620HW0 Installed new part unit op tested failed. Called tl they want me to replace the ui; ordrng 1 W11319991 (cntrl-elec)
Jeff M.
REFRIGERATOR KENMORE 106.5176251 Part was not needed I did not realize that the wiring harness on this model runs through the center of the freezer hinge which causes the wiring harness to brake I repaired the wiring harness unit tested good. reimbursed customer parts
Jeff M.
DRYER MAYTAG MEDX655DW1 Unit is only getting 120 V AC customer needs an electrician
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezer light is not working needs a new freezer light and LED power board; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (module)
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new part unit op tested good
Jeff M.
DRYER WHIRLPOOL GEW9200LW1 Main relay on the board is not operating correctly needs the main relay board. Part is discontinued ; ordrng 1 3980062 (control board)
Jeff M.
B/IN REFRIGERATO KITCHENAID KSSP42QFS05 Installed new part unit op tested good
Jeff M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WFW6620HC0 Installed new part unit op tested good
Jeff M.
WASHER FRIGIDAIRE FAFW3801LW5 "Drain pumps not needed the drain pump functions correctly yes use the machine is not spinning it’s not agitating’s not receiving power unit needs a control board.; ordrng 1 137006085 (control board), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER KENMORE 11025132410 Installed new part unit op tested good
Jeff M.
REFRIGERATOR KITCHENAID KBRS20EVMS4 Cust had the new filter. Installed new part unit op tested good
Jeff M.
RANGE WHIRLPOOL WEG515S0FS2 The broil does work this is a gas oven with 120 V going to the oven. It also has a electric heating element for the broil customer was not waiting long enough for the broil to heat heat up
Jeff M.
REFRIGERATOR GE PSC25MSTASS "Fresh food evaporator fan failed; ordrng 1 WR60X10185 (motor evap dc), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER WHIRLPOOL WFW3090GW The unit is sitting on a wood floor in the kitchen not a solid base before vibrates as the unit spoons causing the unit to vibrate even wore the unit is operating as designed. I recommended for them to start using a slower spin speed
Jeff M.
WASHER WHIRLPOOL WTW5000DW2 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL ED5FHAXVS Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WFW5620HW0 Customer explain to me the first time the washer did not spin correctly it was a very small load I told her it might not of been enough material for the unit to work with 3/4 of the way full is considered a full load unit tested good could not find an issue
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 There is a consistent loud chirping noise coming from the compressor I’ve tried leveling the unit I’ve tried putting pressure on the compressor nothing will cause this noise to go away needs a new compressor.; ordrng 1 W11209866 (compressor)
Jeff M.
WASHER WHIRLPOOL WTW5000DW2 Washing machine has a smell, I recommended for them to clean the washer tonight with 1/4 cup of vinegar and go from there