Jeff M.


Years with Company:

Awards:

Local Reviews
for Jeff

Fred's Appliance Service Rated 4.7 out of 5 stars based on 423 customer reviews

Map of Cleveland, OH

Great Service




Review of Fred's Appliance Service

I thought Jeff M was knowledgeable and answer my questions. I told him that this is the 2nd time this has happened in 2 years and he told me there my be a mother board problem which would indicate a manufacturing problem.


Map of Painesville, OH

Whirlpool refrigerator serviced




Review of Fred's Appliance Service

Jeff from Fred’s Appliance was very friendly and knowledgable. He was able to zero in on the reason for our ice maker not working due to a specific fault code. However upon opening up the ice maker it was also discovered that the maker’s heating element that helps the ice to free itself from the ice maker and drop into the bin had shorted and nearly caught on fire. It had scorched the plastic around it. This required replacing several components of the ice maker as well as the overall controller board. After his repairs, we are now up and running again.


Map of Brecksville, OH

noisy refrigeratior




Review of Fred's Appliance Service

The young man who came out (second time) tried to explain why the new frig was so noisy. He did not put the part on that was sent us inasmuch as he did not think it would help the problem. It is very frustrating and irritating that the frig, new, makes so much noise.


Response from Fred's Appliance Service:

Hi Shirley, We appreciate your feedback and we are sorry to hear that you are dissatisfied with the noises of your refrigerator. All models are made a bit differently and it can be disappointing when a newer unit doesn't function the same as a former unit. We recommend reaching out to Whirlpool to see if they have any other tips or tricks to help decrease the noise of the compressor. Have a great weekend! The Fred's Team


Map of Shaker Heights, OH

Prompt visit. Unsuccessful end result.




Review of Fred's Appliance Service

Jeff arrived early and did his best to help with our problem. Jenn-Air said a tech could find the model number as it would be on the oven in two places. Unfortunately, there was only one area where a tag was and it was illegible. No service could be done. Bummer.


Response from Fred's Appliance Service:

Hi Dan, We appreciate your feedback and we are happy to hear that our service was prompt! Unfortunately, if we are unable to locate the model and serial numbers, we are unable to locate service sheets and parts for the unit. We apologize for the inconvenience! Thank you! The Fred's Team


Map of Mentor, OH

Great Service




Review of Fred's Appliance Service

I had a great experience with our technician. He arrived promptly, had a positive attitude, and was able to determine what the issue with our washing machine was very quickly after running some tests. Thank you for your excellent service!


Map of Willoughby, OH

Great service, very knowledgeable and repectful




Review of Fred's Appliance Service


Map of Garfield Heights, OH

Rocky




Review of Fred's Appliance Service

Great Service!!!!


Map of Mentor, OH

Prompt service and quick fix




Review of Fred's Appliance Service

Jeff was timely on both visits and quickly identified the fix. After the required part arrived, Jeff quickly installed it and everything has been working great since.


Map of Mentor, OH

Annie




Review of Fred's Appliance Service


Map of Painesville, OH

Great service, big price.




Review of Fred's Appliance Service

Wasn't here 10 minutes That's OK.


Professional and helpful




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

I was very pleased with tech and his work


Marlene




Review of Fred's Appliance Service

We were very pleased with our service from Fred’s Appliance. Jeff, who came to service our dryer, was a very knowledgeable and very personable young man. He took his time to explain a number of things about the dryer to us. He is an asset to this company. A very very nice you man. It was a pleasure just to talk with him.


Karl




Review of Fred's Appliance Service

The service man did a great job he was neat he was timely explained everything he was doing along the way, the best appliance service man I’ve seen .


Problem Not Fixed and Wasn't Given Receipt and Warranty Information




Review of Fred's Appliance Service

Jeff came out promptly and quickly diagnosed the problem. The refrigerator needed a new fan, which he had in his truck. He replaced it and said it would take 24 hours to get cold. It's been 36 hours, and the refrigerator is still not getting cold. I paid almost $300.00 and expect the problem to be fixed. Jeff also did not give me a receipt or a copy of their warranty.


Response from Fred's Appliance Service:

Hi Salih! Thanks for dropping us a line. We're very sorry your unit is still not cooling. I have reviewed your records, and I'm finding we spoke to you this morning to get you right back on the schedule today. Regarding the receipts, our technician will certainly provide one today--we're sorry somehow we missed giving you one the other day. Our records are detailed, so don't worry, we have you covered! We will be sure to get this resolved for you today. Have a great day! -The Fred's Team


Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 "Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10528947 (HUB) from stock"

Near Orchard St, Fairport Harbor, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4516FW3 The gear case is leaking oil. Needs replaced ; ordrng 1 NTW4516FW3 (GEAR CASE )

Near Pelican Cove, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "The water reservoir is cracked as it’s pressurized it leaks needs a water reservoir; ordrng 1 W11168758 (reservoir), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chagrin River Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WZF56R16DW04 The temperature inside the freezer was -10 the over template was not on. there’s two service pointers that talk about the machine randomly shutting off on its own. the fix is a new control board the service pointers apply to older versions of this fridge the unit and still needs a new main control. Also going to order a door there is still a lot of moisture builds up along the bottom half of the door.; ordrng 1 W10746776 (dor-fmd) and 1 W11252453 (contrl-box)

Near Karen Isle Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit op tested good

Near Riverside Dr, Novelty, OH 44072
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed new part unit op tested good

Near Bell Tower Ct, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 I adjusted left door so the mullin will catch in the channel and fold correctly

Near Ohio St, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBW The refrigerator has no frost inside the machine was like where the door was left open the dampener control is failing needs replaced; ordrng 1 WPW10594330 (control)

Near Village Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW0 The unit had no stored codes I ran a test cycle unit tested good I recalibrated the unit unit tested good customers using too much soap and improperly loading the machine

Near Scarborough Ln, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW5620HW0 I call tech line he recommended replacing the panel if it’s worked in anyway will cause it to leak also going to order the hinge hinge plates the inner door and the Bello; ordrng 1 W11310030 (bracket) and 1 W11314648 (bellow) and 1 W11318809 (panel) and 1 W11318813 (INNER DOOR) and 1 W11318815 (HINGE)

Near Nantucket Cir, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBK Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Bayside Dr, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 106.749594 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Rivers Edge Ln, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW5620HW0 I called Whirlpool Techline he could not find the original part number anywhere all of his documents don’t even show a replacement substitution part for the original can I confirm if it’s made of glass or plastic the original number stamped on the original door is different than all the numbers on the look ups also does not exist. I installed the door that was sent

Near Nantucket Cir, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KFIS29PBMS02 Electron a control board that they sent was used the packing was re-packed with scotch tape. Re-order for a new electron control board; ordrng 1 W10759802 (cntrl-elec)

Near Barrington Ridge Rd, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER CROSLEY VED6505GW0 The units producing heat I recommended she have a maintenance guy clean the vent

Near Tamarac Blvd, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MTB2456GEW The freezer door seal had a small gap I added a shim behind the seal to close the gap op tested good

Near Shannon Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW9750WW01 The unit was not leveled properly that can cause the squeaking noise and excess vibration unit tested good

Near King George Blvd, South Euclid, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new part unit op tested good

Near Trebec Ave, Cleveland, OH 44119
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW7590FW0 the unit a f5e3 error. I cleared the code I couldn’t copy the issue unit op tested good

Near Orchard Grove Dr, Geneva, OH 44041
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FFGW2415QBA Installed new part unit op tested good

Near Spencer Cir E, Geneva, OH 44041