Jeff M.
Local Reviews
for Jeff
Powered by Fluid LOCALGreat Service
Darlene - Cleveland, OH
Carl
Carl - Mentor, OH
Good Repair
Michael - Richmond Heights, OH
When the right parts were received the repair was quick and complete
Cheryl
Cheryl - Painesville, OH
This young man, Jeff Merritt, was not only professional and knowledgable but extremely nice! I would recommend him highly!
Great Service, Great Repair Man
Tom - Euclid, OH
Effortless service
Marian - Gates Mills, OH
Great service - Jeff is great!
Les - Chardon, OH
We requested Jeff because he’s very knowledgeable and professional and personable. He is an asset to Fred’s Appluance
Great Service
Marie-claire - University Heights, OH
My technician was quick and knowledgeable.
Service tech was great
Tom - Painesville, OH
I was pleased with the service
Great service
Shair - Madison, OH
The service was great. The problem was that the fan plug came unpluged. Jeff found it odd that that happened and I'm wondering if the gentleman from Freds that replaced the fan from my last service call didn't plug it in all the way. I felt the charge was a little excessive for the service.
very nice experience
Patrick - Painesville, OH
I met Jeff, at our door, he introduced himself, he was very professional, and knew right away what he was looking for, He, mentioned it was a very simple fix, and he explained every thing that he die, would highly recommend . this person, and company, Thank you very much.
very professional
C - Painesville, OH
The tech was timely and very professional, answered all our questions.
Seriously?
Jason - Mentor, OH
First of all, I scheduled an appointment for Monday 2-5...I rearranged my schedule and nothing. Got a robo-call & hang up at 4:55. When I called back it was after hours by 10 seconds. Then on Tuesday, the repairman showed up, saw the age of my fridge and looked at the few, easiest solutions and told me to buy a new one...in and out in 15 minutes. Oh by the way, that'll be $100. Did I EXPECT a full blown solution or repair? No. Did I KNOW there was a mandatory service charge? Yes. Did I expect a little more than a glance at my fridge? Yes. He didnt even pull it out from the wall or break out a screwdriver. Just a digital thermometer and an iphone. I KNOW the fridge is old but I called a repairman for an exam and diagnosis...hoping for a bandaid to prolong its life, not the usual "it's old, its lived past its life expectancy, buy a new one".
Response from Fred's Appliance Service:
Hi Jason, Thank you for taking my call to discuss your experience. We are sorry to hear that your unit needed more than a quick fix to be repaired. Even though we are in the repair industry, we are always honest with customers when it is in their best interest in replace rather than repair their unit. If you ever need service in the future feel free to call us at 1-888-45-FREDS. Thank you! The Fred's Team
Great
James - Mentor, OH
Excellent. Mechanic seemed to know what he was doing. The machine has been running properly since he adjusted it. Many thanks.
Great service
James - Eastlake, OH
Fred’s appliance was great with both communication and service. The technician was both thorough and knowledgeable. Highly recommend.
Jeff M.
RANGE KITCHENAID KERS303BSS1 Installed new part unit op tested good
Jeff M.
RANGE KITCHENAID KGRS205TSS0 The units screws that go into the orifice or all rotted screws and orifice holders need to be replaced the L.F orifice is discontinued and the cost to repair is more than the customer is going to spend
Jeff M.
DISHWASHER WHIRLPOOL WDF520PADM6 Customer is having an issue with the power to the dishwasher I checked the junction box I took the door apart I checked connections at the control I owned out the wiring harness I was unable to find issue unit tested good when I got there tested good when I left
Jeff M.
WASHER GE GTWN7450D0WW Added grease to the plastic drive gear and the unit is quieter now
Jeff M.
WASHER WHIRLPOOL WFW75HEFW0 Control not needed install drain pump test good
Jeff M.
REFRIGERATOR FRIGIDAIRE FGHN2844LFA "Evaporator fan not spinning it is getting power needs a new fan motor; ordrng 1 241509402 (motor), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE WHIRLPOOL WFG530S0ES1 Bake broil and all burners will not ignite I did add a grounding wire. Did not help. The stove is not receiving enough gas pressure I recommended to the customer to call the gas company and go from there
Jeff M.
REFRIGERATOR KITCHENAID KRFC302EBS00 Installed new part unit op tested good
Jeff M.
WALL OVEN ELE WHIRLPOOL WOS51ES4EB01 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SEYB00 Drain was plugged found some Styrofoam. Remove the Styrofoam unit tested good
Jeff M.
REFRIGERATOR AMANA DRS2663BW "The unit has a Cfc leak at the evap. EST only; ordrng 1 12001940 (evaporator) and 1 WPB2150504 (DRYER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KBFS20EVWH3 Correct number was ordered wrong part inside of it. Re-order; ordrng 1 WP12656105 (LEFT CAP)
Jeff M.
RANGE WHIRLPOOL WEG745H0FS0 The unit has a f1 control error needs a new main control ; ordrng 1 W10885069 (CONTROL )
Jeff M.
RANGE KITCHENAID KODE500ESS02 I ordered the wrong relay board.. but the ui that was shipped was the correct part # incorrect part in the box and it is a used part ; ordrng 1 W11086141 (UI) and 1 W11179310 (CONTROL WTH POWER SUPPLY )
Jeff M.
WASHER MAYTAG MVWX655DW The wash plate is striped out needs replaced ; ordrng 1 W10902814 (WASH PLATE )
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The one LED light in the freezer will cut on and off. Along with the three LED lights in the false ceiling to the right of the fridge and the two LED lights that are mounted in the icemaker assembly. ; ordrng 1 W11205083 (FREZOR LED) and 2 W11205083 (LED ICEMAKER LIGHTS)s and 3 W11239944 (LED FALSE CEILING LIGHTS)s
Jeff M.
DRYER HOTPOINT HTDX100EM8WW Drum was scraping on the cabinet I altered the cabinet a little so would not scrape anymore tested good
Jeff M.
RANGE ELE MAYTAG MER8772WS0 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 The switch had ice forming in the switch I cleaned the ice unit op tested good
Jeff M.
DISHWASHER KITCHENAID KDFE304DBL0 Installed new part unit op tested good