Local Reviews
for Joe

Fred's Appliance Service Rated 4.7 out of 5 stars based on 86 customer reviews

Map of Richmond Heights, OH

Great service




Review of Fred's Appliance Service

Excellent!


Map of Beachwood, OH

excellent service




Review of Fred's Appliance Service

A knowledgeable, courteous technician.


Map of South Euclid, OH

Dishwasher




Review of Fred's Appliance Service

Great service , in and out in no tome and fixed our dishwasher


Map of Cleveland, OH

Jim




Review of Fred's Appliance Service


Map of Shaker Heights, OH

Great Service




Review of Fred's Appliance Service


Map of Chagrin Falls, OH

Thorough, On-Time, Ease of Setting up Appointment




Review of Fred's Appliance Service


Map of Richmond Heights, OH

very competent, very thorough




Review of Fred's Appliance Service


Map of Aurora, OH

The service tech was polite clean very neat I would certainly like to use him again if I needed to have another appliance repair




Review of Fred's Appliance Service


Map of Mentor, OH

Great service




Review of Fred's Appliance Service

The actual service was great. Joe the technician was awesome. My only disappointment was how long it took to get on the schedule. I would highly recommend Fred’s!!


Map of Painesville, OH

great service




Review of Fred's Appliance Service


Very Thorough Diagnosis of My Oven's Problem




Review of Fred's Appliance Service

Joe spent an hour diagnosing the exact cause for my double-oven's problem. He carefully tested and considered various possibilities before rejecting them, finally establishing the true cause. Once he returned a few days later with a replacement part, he was meticulous in making sure the oven actually worked and the kitchen area was as clean as he found it. Great service!


Great Service




Review of Fred's Appliance Service

Very experienced & knowledgeable technician who did the repair timely & professionally!


Outstanding Service




Review of Fred's Appliance Service

Fred’s is the best company to service all your home appliances. I have been with them for years and never had one issue. Service men always prompt, clean, and knowledgeable. The office ladies are so nice. You are not going to wait weeks for an appointment.


Great service again




Review of Fred's Appliance Service

The technician quickly diagnosed issue and cleaned things up. He was friendly and explained things clearly. Giving 3 stars for convenience because it took a week before somebody was available, which might no be easily solved with shortages of good technicians.


Excellent




Review of Fred's Appliance Service

Our experience with Joe O and Fred’s was excellent in every way. We had a warranty through Home Depot for this repair but we use Fred’s normally so we were happy to be able to stick with Fred’s. Could not be happier.


Keep up with good work




Review of Fred's Appliance Service


Very good service




Review of Fred's Appliance Service

Joe O. was very professional and did not leave a mess in my kitchen. Very informative with suggestions of what can I do as far as the fridge.


Great Service




Review of Fred's Appliance Service

Very Responsive and the problem was fixed


I Want to Give Five-Stars




Review of Fred's Appliance Service

I loved everything about my service except for the lost of time due to not giving a closer window of expected service time.


Response from Fred's Appliance Service:

Hi Derek, We appreciate you sharing your experience with us! Scheduling is certainly one of the most challenging aspects of our job. We must account for traffic, the length of time for repairs and the diagnosing time for units we haven't even seen yet! We provide three-hour windows to account for all of these variables and so our customers aren't spending an entire day waiting! We appreciate your patience and we are so happy that your experience was great! Have a great week, The Fred's Team


Personable technician.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Work done in a timely manner


Excellent Service




Review of Fred's Appliance Service

Our service was excellent. We usually use Fred’s but this time we had a warranty through Home Depot. Thankfully they use Fred’s too! Very satisfied as always.


Great Service




Review of Fred's Appliance Service

Jo O did an awesome job!


Top notch




Review of Fred's Appliance Service


Gloria




Review of Fred's Appliance Service


Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS20EVMS13 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Skye Rd, Cleveland, OH 44143
Joe O.

Joe O.

DISHWASHER MAYTAG MDB7749AWM2 Installed ui. Ran test cycle. Op test ok

Near County Line Rd, Chagrin Falls, OH 44022
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE404DSS0 Cc: leakingFound unit leaking from sump assembly seal. Needs sump assembly. ; ordrng 1 WPW10554963 (pump&motor)

Near Fairfax Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc: frost build up in freezerFound door not seated correctly. Adjusted door. Op test ok

Near E 116th St, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269FRZ02 Installed display and overlay. Op test ok

Near Grandview Ave, Cleveland, OH 44104
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325FNAM00 Cc: led flashing in unitFound leds flashing in unit. Needs led boardsCustomer does not want to repair at this time

Near Stillman Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED2KHAXVS01 Cc: not making iceCycled ice maker. Unit will not cycle. Found ice maker not receiving power. Spoke with BJ tested optics. Needs optics boards; ordrng 1 W10757851 (optic bd set ref)

Near E 118th St, Cleveland, OH 44108
Joe O.

Joe O.

WASHER MAYTAG MVWB725BW0 Installed rotor. Ran auto test. Ran drain and spin. Squealing noise is still there. Unit has bearing noise as well. Needs bearing kit. Spoke with BJ rescheduling to allow more time for repair.; ordrng 1 W10435302 (bearing)

Near Ford Rd, Madison, OH 44057
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8500DC4 Installed control and ui. Ran auto test and calibration. Op test ok

Near Barrett Rd, Geneva, OH 44041
Joe O.

Joe O.

HOOD ELECTROLUX FHWC3655LSA Installed blower and capacitor. Tested unit. Op test ok

Near Azalea Ridge Dr, Perry, OH 44081
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Cc: ice buildup in freezerFound ice buildup on evaporator. Entered diagnostics. Unit kicked me out of diagnostics. Re entered diagnostics. Put unit in manual defrost. Steamed unit out. Needs control and thermistor; ordrng 1 W11353813 (CONTROL) and 1 WPW10384183 (thermistor)

Near Centennial St, Geneva, OH 44041
Joe O.

Joe O.

REFRIGERATOR GE PFCS1PJZBSS "Cc: leaking from backPulled unit out. Found unit leaking from the water valve. Needs water valve. ; ordrng 1 WR57X10032 (valve,water9654), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stafford Dr, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc: not cooling, and ice maker not working, leaking from rearFound ff section at 64 degrees, and freezer at 15 degrees. Found evap frozen over. Found service pointer (W11033419D) found unit has incorrect control. Unit has 5.0.0 needs to have version 7.0.0 or higher. Unit needs evap cover and control; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (CONTROL)"

Near E 45th St, Ashtabula, OH 44004
Joe O.

Joe O.

RANGE WHIRLPOOL JFFCC72EFS03 "Cc: fan doesn’t work except on convect, boil does not work with door open, doesn’t keep temp, and takes a long time to heat up. Broil element works with door shut. Will not function with door open. Owners manual states this is proper functioning oven. Ran test bake to 350. Unit preheated. Cycled heat. Unit functioning as designed. Op test ok"

Near Manchester Ct, Madison, OH 44057
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SHB0 Installed door panel. Op test ok

Near Wetmore Rd, Conneaut, OH 44030
Joe O.

Joe O.

DISHWASHER FRIGIDAIRE FGHD2433KF1 Cc: leakingCustomer states unit leaked under sink ruined the floor of the sink cabinet and is ruining the floor in kitchen. Ran test cycle. Could not locate leak. Ran another test cycle. Could not duplicate leak.

Near Hiram Trail, Chagrin Falls, OH 44022
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH73L20AS0 Cc: won’t start Just clicks then shuts offThe outlet is only receiving 92v between hot and ground. Found unit just clicking the relay on and off on control. Spoke with BJ. He advised the unit needs a control board. Customer does not want to repair at this time

Near Marvin Rd, Warrensville Heights, OH 44128
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRS25ILWH02 "Cc: water flowing through rear, not making iceCould not duplicate water flowing through unit. Found ice maker will not locate home position. Spoke with BJ tested the optics. Found optics not functioning properly. Needs ice maker and opticsCustomer does not want to repair at this time"

Near Winchester Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF606ESS00 Cc: not making ice Found ice maker dry. Cycled ice maker. Found ice maker will harvest but will not fill with water. Found unit receiving 120v at the valve. Needs water valve. ; ordrng 1 WPW10341329 (water valve assy)

Near Rocking Horse Trail, Kirtland, OH 44094
Joe O.

Joe O.

WASHER WHIRLPOOL MVWB835DW3 "Cc: not working f6e3 error codeFound error code f6e2(communication error) and f2e1(stuck key). tried to run a test cycle, unit will not function. Needs control and uiCustomer does not want to repair at this time"

Near Hidden Woods Trail, Cleveland, OH 44143
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRS25ILWH02 Ice maker stuck in fill cycle. Disconnected ice maker. Customer said it was ok to leave ice maker out since they are not going to repair unit. Placed water mat

Near Winchester Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Cc: frost build up behind deli drawer, not cooling correctlyFound frost and ice under and behind deli drawer. Found temps in ff section at 55 degrees and 1 degree in freezer. Pulled deli drawer found frost build up. Steamed unit out. Found drain tube plugged up. Needs evap fan, harness, and fan support; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 2 WPW10389152 (support)s"

Near Hiram Trail, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4815EW1 Installed shifter. Ran auto test and calibration. Ran drain and spin. Cycle would not start. Checked error codes. Found error code f2e1(stuck key) ran tests. Needs control; used 1 W10913953 (ACTUATOR) from stock

Near Hulda Ave, Cleveland, OH 44104
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 Cc: not allowing selectionsFound error code f2e1(stuck key). Tested ui. Found ui not allowing selections every time. And unit shut it’s self off during test cycle. found error code f5e1(lid lock) ran lid lock test. Needs ui and controlOffice to reschedule part shows out of stock; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)

Near Pasnow Ave, Euclid, OH 44119
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed control. Thermistor did not show up. Op test ok

Near Sycamore Dr, Euclid, OH 44132
Joe O.

Joe O.

DRYER AMANA NED4655EW1 Cc: not drying clothesFound unit has correct power. Found unit cycling as designed. Venting from unit to house is blocked in the wall. Need venting cleared.

Near Stratford Way, Willoughby Hills, OH 44092
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: leaking from behind unitFound water line not seated correctly. Adjusted water Line. Placed water mat. Op test ok

Near Fox Hollow Dr, Mayfield Heights, OH 44124
Joe O.

Joe O.

DRYER KENMORE 110.6813241 Cc: not heatingPulled terminal block cover found wires burnt and broken. Needs wiring harness and terminal blockCustomer does not want to repair at this time

Near Bainbrook Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS20EVMS13 "Cc: not cooling/frost buildup in freezerFound ff temps at 44 degrees and freezer temps at 28 degrees. Found rear wall of freezer has a sheet of frost. Pulled evap cover, found partial frost pattern. Found unit pulling .77 amps, and compressor extremely hot. Found unit has a dye drier on it. Found dye on the drier. Needs compressor and drier. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

Near Skye Rd, Cleveland, OH 44143
Joe O.

Joe O.

RANGE WHIRLPOOL WFG510S0AS2 "Cc: bake not workingFound igniter had sediment built up on it. Cleaned up igniter. Screws for oven bottom stripped. Found door not closing properly. Needs hinges, igniter, and screws; ordrng 2 W10379120 (screw)s and 1 WP9758079 (igntr-oven) and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near Gladwin Dr, Mayfield Heights, OH 44124
Joe O.

Joe O.

DISHWASHER MAYTAG MDB7749AWM2 Cc: no powerFound unit is receiving proper powe; ordrng 1 W10811151 (panel-cntl)

Near County Line Rd, Chagrin Falls, OH 44022
Joe O.

Joe O.

WALL OVEN JENN-AIR JJW2827IM00 "Cc: error code f6e4 ui/acu status mismatch, and unit shut off with oven probe/occasionally the display will not show upCustomer states error code came back a few times after hard resetting unit. Entered diagnostics Found error code f6e4(from August 11 2019). Tested bake elements in both upper and lower cavities. All elements check ok. Ran test bake to 350 on both ovens with lights on. Oven baked for with no error codes for 30 mins. Connected probes to oven. Ran probe cook on both ovens to 185 degrees. Called whirlpool tech line. Spoke with Steve advised him of the issues. He stated the f6e4 error says to replace the appliance manager and if that doesn’t work to replace the ui. He also stated because the customer has had issues with this unit to just change both. Needs appliance manager and uiOffice to reschedule parts show out of stock; ordrng 2 W11346199 (CONTROL)s and 1 W11368619 (UI PANEL)"

Near N Ridge Dr, Novelty, OH 44072
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 "Cc: flash, and burning smellCustomer states she had a washer dryer combo and when she got this new washer she had someone install a outlet for the washer. Found outlet is getting 240v. Advised customer the outlet should only be receiving 120v. And advised they need a licensed electrician to fix the electrical. Found control burned up. Needs controlSpoke with BJ he stated that because it was electrical issue warranty will not cover.Customer does not want to repair at this time"

Near Lander Rd, Mayfield, OH 44143
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 "Cc: not washingFound error code f8e1(long fill no fill) drain tube was at incorrect height and on the floor. Advised customer about drain tube. Adjusted drain tube to test unit. Ran auto test and calibration, ran normal cycle. Op test ok"

Near Lakefront Ave, East Cleveland, OH 44112
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SHZ0 Installed drain pump. Ran test cycle. Op test ok

Near Altamont Rd, Cleveland, OH 44118
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 "Cc: shaking, off balanceRan auto test and calibration. Ran drain and spin."

Near Letchworth Rd, Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Cc: leakingFound water build up under water filter housing. Customer states it stopped after he removed the water filter. Pulled drawer found no ice build up near drain tube. Re installed water filter. Found water leaking through filter, and filter causing low water pressure. Placed water mat. Advised customer to change water filter."

Near Longmeadow Ln, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWB865GW0 Cc: constantly running waterfound water valve stuck open. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock

Near Vickie Ln, Bedford Heights, OH 44146
Joe O.

Joe O.

RANGE HOOD GE ZV750SY4SS "Cc: not workingCustomer states they changed the fuse in the unit and it stopped working again. Found unit receiving 120v. Called ge tech line spoke with Jeff. advised him of the issue. Ran a test. He stated to replace the triac, fuse, and a bulb. He stated those are the only items in the circuit with the fuse. Needs triac, fuses, and bulb. ; ordrng 1 WB02X10402 (triac.17929) and 2 WB02X10646 (fuse4902)s and 1 WB08X10002 (range hood light bul5384), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Haskins Rd, Chagrin Falls, OH 44023
Joe O.

Joe O.

WASHER WHIRLPOOL GHW9150PW0 "Cc: unit won’t start, won’t lock doorChecked connections to door lock. Found loose connection. Ran test cycle. Op test ok"

Near Bancroft Rd, Garrettsville, OH 44231