Les - Mentor, OH
Debbie - Beachwood, OH
Great service and very professional guy.
Gina - Kent, OH
William - Painesville, OH
Lakia - Garfield Heights, OH
Jennifer - Painesville, OH
John - Cleveland, OH
Ann - Euclid, OH
Joe was very thorough! Wonderful service!
Laura - Perry, OH
Jason - Painesville, OH
Tech was quick and polite
Service was fantastic and professional
Darrel - Mentor, OH
Joe did an excellent job on the microwave
Samantha - Chagrin Falls, OH
Joe was friendly, courteous, and fixed the issue timely. Very happy with level of service.
Jewel - Cleveland, OH
Arrive promptly. Knowledgeable. Good service. Thanks!
A Great Company
Rob - Aurora, OH
They did a great job, but take a few days to come out and do the work.
Response from Fred's Appliance Service:
Hi Rob! Thanks for sharing your feedback. We apologize for the delay in repairing your dryer. Our goal is to get our customers taken care of as quickly as possible. With Summer being our busiest season our technicians take on as many calls as they can fit into their route. Again we apologize for the wait. However, we are happy to hear that you are happy with the work that Joe provided. If you have any questions about your dryer repair feel free to reach out! Thanks again and have a great weekend! -The Fred's Team
Great fast service
"Borstnikchristoph" - Wickliffe, OH
They came out and diagnosed the problem and didn’t stop til they fixed it
Doc - Newbury Township, OH
Problem diagnosed and repairs made in short order.
Margaret - Eastlake, OH
Joe found the problem and solved the issue He was very professional
Refrigerator water leak
Gwendolyn - Maple Heights, OH
Joe was very courteous, professional, and informative. He explained to me everything that he was doing to repair the refrigerator water leak. He made sure he left the area clean and dry. He revealed excellent customer service.
very good service
Ronald - Painesville, OH
Great service, very friendly
Joe - Painesville, OH
Quick, respectful, polite and fixed my dryer
Debra - Painesville, OH
Diane - Wickliffe, OH
Two excellent service techs
Paula - Geneva, OH
Brian and Joe did wonderful work on our refrigerator ice maker. These two techs are knowledgeable and worked efficiently to solve the issues.
Joyce - Euclid, OH
Came early, polite, clean, pleasant, got the job done.
Cynthia - Euclid, OH
RANGE JENN-AIR JJW3830DS02 "Cc: f2e1 error codeFound error code f2e1(stuck key). Found all connections are seated properly. Needs uiUi shows out of stock, office to reschedule; ordrng 1 W11232121 (panl-cntrl)"
REFRIGERATOR KITCHENAID KRSC703HBS00 "Installed control, bimetallic with harness. Unit is cooling. Advised customer to omnivore the next 48 hours. Op test ok"
WASHER MAYTAG MHW5100DW0 "Cc: on normal cycle stops at 41 mins on timer and will not continue cycleCustomer states it only does it with a large load. Asked customer if she had a load I can test it with. Customer stated she does not have a load. Ran normal cycle with no load. Unit filled sensed, filled again. After a few mins of sensing the unit continued cycle. Watch as unit washed and went to rinse cycle with 19 mins left. Could not duplicate issue. Unit functioning as designed. Advised customer to video the unit if it happens again, and have load to test with if we have to come back. Op test ok"
REFRIGERATOR AMANA TC18VW "Cc: moisture build up between freezer and ff section, freezer door hard to closeFound shelves in door hitting lower pantry drawers. Found lower shelf was swapped with second shelf. Swapped shelfs. Op test ok"
FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Cc: frost build upFound door is warped on the top not allowing seal to seal against unit. Needs door and name plateOffice to reschedule; ordrng 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Cc: too cold in ff section, not cold enough in freezer, running constantlyFound ball of ice on cap tube. Checked for leaks. Found dye on process stub. Unable to replace stub. Needs compressor.Waiting auth and part shows out of stock. Office to reschedule. ; ordrng 1 WPW10507886 (compressor)"
DISHWASHER WHIRLPOOL WDF520PADB7 "Installed sump assembly, dispenser and lower spray arm. Ran test cycle. Advised customer to monitor over the next few washes. Op test ok"
REFRIGERATOR WHIRLPOOL WRF535SWHB02 Installed door. Found screw hole stripped in freezer door handle. Needs freezer door handleCustomer to install; ordrng 1 W11123101 (handle)
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 Cc: door switch brokeInstalled door switch. Op test ok
WASHER GE GTW330ASK0WW "Cc: intermittently not spinning clothes outFound error codes 19(ui state timeout) and 25(pressure system fault). Both error codes state water level incorrect. Ui state states it senses water level raising when unit is off. Ran pressure system test. Tested pressure hose. Pressure hose checks good, unit is reading pressure levels. Unit seems to be working fine at the moment. Advised customer control may need replaced. Quoted for control.Customer does not want to repair at this time"
DRYER WHIRLPOOL WGD5000DW3 "Cc: door not closing properlyFound inner door panel is bent where hinges mount, found gasket is torn, and found catch is worn and not holding door. Needs inner door panel, catch, and gasketCustomer does not want to repair at this time"
RANGE WHIRLPOOL WFC150M0EW3 Cc: not baking properlyCustomer states outside of items cooking too fast and not cooking inside. Ran test bake. Found after initial preheat temp at 381 degrees. Let unit cycle heat. Found unit averages a temp of 360 degrees. Offset temps 10 degrees. Advised customer to allow 15 mins for preheat. Op test ok
WASHER WHIRLPOOL WTW8500DC5 "Installed control and ui. Ran auto test and calibration. Unit is functioning found new ui is broken. Needs ui Ui shows out of stock, office to reschedule; ordrng 1 W11095624 (console)"
WASHER WHIRLPOOL WTW8500DC0 "Cc: knocking noise, seems like its running 2 cyclesFound error codes f6e2(communication error) f2e1(stuck key) ran auto test. Unit is not finishing auto test. Found gear case is leaking oil, found stator and rotor will not separate. Can not remove stator from gear case. Needs gear case, stator, rotor, clutch, screws, slide, control and ui.Customer does not want to repair at this time"
WASHER WHIRLPOOL GHW9460PL0 Installed bellow. Ran test cycle. Found No leaks. Op test ok
DISHWASHER KENMORE 587.161048 Cc: no powerFound control is receiving proper power. Needs control and uiCustomer does not want to repair at this time
REFRIGERATOR WHIRLPOOL ED25PSQDN00 Installed thermostat. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
REFRIGERATOR KITCHENAID KSRG25FKWH03 Cc: leakingFound unit leaking from water valve. Needs water valve; ordrng 1 W10408179 (water vavle asm)
RANGE GE JGB250DET2BB "Cc: burners not ignitingFound spark module is not receiving proper power. Managed to get 120v to spark module, unit still not sparking. Needs igniter harness and spark module.; ordrng 1 WB13K10054 (spark module service5835) and 1 WB24K10074 (harness burner box4493), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW4816FW2 Installed agitator and screw. Ran auto test and calibration. Op test ok
DISHWASHER KITCHENAID KDTM354ESS0 Installed element. Op test ok
WASHER MAYTAG MVWC415EW1 Cc: not draining/spinning clothes out properlyFound no stored error codes. Ran auto test and calibration. Ran drain and spin. Could not duplicate issue. Op test ok
WASHER MAYTAG MVWB835DW5 Cc: grease getting on clothingFound excess grease on dispenser rails. Cleared grease. Ran auto test and calibration. Op test ok
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed led module. Op test ok
WASHER AMANA NTW4516FW3 Cc: loud noiseFound error codes f0e2(over suds) f7e5(shifter fault). Ran auto test. Ran manual agitate and spin. Unit functioning as designed. Ran calibration. Op test ok
WASHER AMANA NFW5800HW2 Installed ui. Ran quick test. Op test ok
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895748 (COUPLER ), 2 W10895757 (COUPLER), 1 W10896678 (COUPLER), and 1 W10896689 (COUPLER) from stock"
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.16oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS ), 1 W10895713 (COUPLER ), 1 W10895748 (COUPLER ), 1 W10895757 (COUPLER), 1 W10896678 (COUPLER ), and 1 W10896689 (COUPLER ) from stock"
WASHER CROSLEY VAW3584GW1 Cc: lid not lockingFound error code f8e1(long fill no fill). Ran auto test and calibration. Found no cold water entering unit. Found no cold water coming from house. Needs plumbing looked at. Op test ok
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Installed ui. Ran ice maker diagnostics. Ran ice maker fill tube heater, ran ice maker fill. Op test ok ; used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL MVWB835DW3 "Cc: no powerFound error code f6e2(communication error), and f2e1(stuck key). Could not run any tests, unit will not allow selections after checking error codes. Needs control and uiCustomer does not want to repair at this time"
DRYER WHIRLPOOL WED6620HW1 Installed ui. Tested. Ran test cycle. Op test ok
OTR MICROWAVE GE JVM1740SM1SS "Cc: not workingFound unit not powering on or starting. Found unit is receiving proper power. Cycled power to unit, control lit up. Ran test cook. Unit is not heating. Found door switches are not being fully pressed. Needs door switches"
WASHER MAYTAG MVWX655DW2 Cc: not syphoning water and detergent out of dispenserFound no stored error codes. Advised customer the dispenser and dispenser tray will always hold a little bit of water. Ran auto test and calibration. Ran normal cycle. Op test ok
WASHER MAYTAG MVWC465HW2 Installed gasket. Ran auto test and calibration. Op test ok
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc: not workingUnit is receiving proper power. Found harness shorted out. Needs control and harness. Control shows out of stock, office to reschedule; ordrng 1 W10906426 (cntrl-elec) and 1 W11227372 (harns-wire)"
REFRIGERATOR AMANA ASD2522WRW03 "Cc: intermittently not coolingFound unit not running when I arrived, all lights on. Evap is not frosted over. Found tapping on thermostat unit started cooling. Needs thermostat; ordrng 1 WP2198202 (thermostat8340), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWB865GW0 "Installed control and ui, ran auto test and calibration. Op test ok"
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Cc: not cooling when door is closedFound when door is opened the unit will cool. Needs control.replaced control. Unit is cooling, advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
REFRIGERATOR KITCHENAID KSSC48QVS02 Installed motor and chute door. Op test ok