Local Reviews
for Joe

Fred's Appliance Service Rated 4.8 out of 5 stars based on 169 customer reviews

Map of Wickliffe, OH

Wonderful Service & Great price.




Review of Fred's Appliance Service

Extremely happy with the service Joe O provided us and the fee charged.


Map of Cleveland, OH

Albert




Review of Fred's Appliance Service

What a knowledgeable , polite , honest young man! Hang on to him.


Map of Cleveland Heights, OH

Prompt and efficient




Review of Fred's Appliance Service


Map of Mayfield Heights, OH

Teenikka




Review of Fred's Appliance Service

It was very professional , he explained everything he was doing and reassured me that he would have my machine working again.


Map of Willoughby Hills, OH

Great Service




Review of Fred's Appliance Service

Superior Tec.


Map of Chesterland, OH

Lenny Dasco Electric dryer




Review of Fred's Appliance Service

Very good service and quick. They determined issue that other tech’s did not detect. I will use Fred’s from now on. Very honest people


Map of Ashtabula, OH

Caryn




Review of Fred's Appliance Service


Map of Cleveland Heights, OH

Great Service




Review of Fred's Appliance Service


Map of Cleveland, OH

Great service




Review of Fred's Appliance Service


Map of Chagrin Falls, OH

Good service




Review of Fred's Appliance Service


Great service !!




Review of Fred's Appliance Service

Joe was very professional and solved our problem with the ice machine. I highly recommend him to anyone needing service!


Super service




Review of Fred's Appliance Service

The technicians are always professional, knowledgeable and honest. I wouldn’t call anyone else!


Tech visit for oven




Review of Fred's Appliance Service

ONE COMPLAINT! I was given an owners manual when I purchased the MAYTAG. $102.60 is a hefty price to pay for something that could have been discussed in the Troubleshooting section or even suggested by the person on the phone hearing that the oven wouldn't light!! All that was in the way of the spark to ignite the gas was a pan in that drawer below the over. And, I was told, I wasn't by any means the first person to have this happen. Those drawers are ALWAYS places to store pans! Surely someone could rectify that and suggest to customers that try moving the pans! MAYTAG, WHIRLPOOL and FREDS could spare the Stove owner, the repair scheduler and the tech person sent out to "fix" the problem hours of time and angst- and $$$


Response from Fred's Appliance Service:

Hi Maria, Thank you for sharing your experience with us! We apologize that we do not offer troubleshooting over the phone. Unfortunately, there are often too many variables affecting why an appliance may not be operating correctly. When we send a technician to your home, we ensure that they look over the entire machine in order to provide an accurate diagnosis. Our trip and diagnostic fee is guaranteed for thirty days. If you experience any additional issues we are here to help so, please do not hesitate to call or text us at 888-45-FREDS. Thank you! The Fred's Team


Dishwasher




Review of Fred's Appliance Service

Good service. Timing was good too.


great service




Review of Fred's Appliance Service


Renee




Review of Fred's Appliance Service

Very profession service. Able to communicate to us the issue so that we could understand. Order replacement parts and schedule a day to replace them. Everything was fine as he said. Hopefully this will correct our issue with the ice maker.


great service




Review of Fred's Appliance Service

i liked having a time frame for service and especially having the service man give me a 10 minute window before coming


Diagnosis only. Quick and easy. Pleasant phone operator and access to past records are big pluses.




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

A very friendly and nice person. He was on time. Thank you Ruby wood


Great service




Review of Fred's Appliance Service

Warranty service from Maytag ( whirlpool ). Great tech!


Dryer Repair




Review of Fred's Appliance Service

Joe O. provided excellent service! Only wish Fred's could provide the technician with the typical repair parts. The most common appliance item replaced by Whirlpool (Maytag) includes the control board. Thank you!


Response from Fred's Appliance Service:

Hi Martin, Thank you for dropping us a line! Our technicians carry the quickest moving parts on their vehicles in order to repair as many appliances as possible on the first trip. Unfortunately, we just can't carry everything. Thank you for sharing your feedback with us! We are so happy to hear that Joe provided excellent service! Thank you! The Fred's Team


Great service




Review of Fred's Appliance Service

Same as above


Excellent Communication




Review of Fred's Appliance Service

Scheduling for service was quick and reminder emails and messaging kept us informed every step of the way.


Knowledgeable




Review of Fred's Appliance Service

He answered all questions & was efficient.


Monica




Review of Fred's Appliance Service


Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 "Cc: not going past wash, loud noise in spinFound error code f8e1(long fill no fill). Ran auto test and calibration. Low cold water pressure. Cam sounded like it was making noise. Replaced cam. Still making noise. Needs gear case. Could not remove wash plate. Needs wash plate, hub, and gear case.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035751 (gearcase), used 1 W10721967 (PULLEY) from stock"

Near W Craig Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

WASHER WHIRLPOOL WFW75HEFW0 "Cc: lid locking and unlocking multiple times before the unit starts, start button flashing at end of cycleF5e4(door not opened between cycles) customer stated she will sometimes run the clothes through multiple cycles(doesn’t feel like her washer cleans the clothes properly). Ran quick test. Doors is locking and unlocking. Unit is functioning as designed. Could not duplicate issue. Advised customer to open the door between cycles. Op test ok"

Near Breezewood Ln, Orwell, OH 44076
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3 Cc: not workingFound error code f6e2(communication error). Needs control and uiCustomer does not want to repair at this time

Near Dennison Ashtabula Rd, Orwell, OH 44076
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc: not cooling, no interior lightsFound power supply board and main control are receiving proper power. Power supply board is not sending power to the led board. Main control is not sending power to inverter. Needs main control and power supply board. Customer does not want to repair at this time"

Near Tall Tree Trail, Chagrin Falls, OH 44023
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF330PAHB2 Cc: door not closingFound door hitting strike. Adjusted strike. Op test ok

Near Ridge Peak Ct, Maple Heights, OH 44137
Joe O.

Joe O.

DRYER WHIRLPOOL WED4850HW0 Installed start switch and door switch. Ran test cycle. Op test ok

Near Garfield Blvd, Garfield Heights, OH 44125
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed adjuster kit. Op test ok

Near E 71st St, Cleveland, OH 44125
Joe O.

Joe O.

DISHWASHER KENMORE 587.152639 Found unit leaking from incoming water line. Advised customer. Installed drain pump. Ran test cycle. Op test ok

Near N Creek Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER FRIGIDAIRE FAFW4221LW0 Cc: not spinning out clothesFound error code EA3(power supply voltage too low). Found outlet is not grounded but has 120vac. advised customer have outlet grounded. Ran diagnostics test. Ran drain and spin. Op test ok

Near Lockwood St, Geneva, OH 44041
Joe O.

Joe O.

RANGE KITCHENAID KOSE507ESS04 Installed blower and convect fan. Ran test bake. Found unit still making the same noise. If unit is pulled out a little bit the noise goes away. Adjusted unit. Found noise went away. Advised customer if the noise comes back the only other issue would be a install issue. Unit has brackets and power cord directly behind the unit. Op test ok

Near Pheasant Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVWB880BW0 "Cc: grinding noise in spinFound unit extremely loud in spin, unit leaking from tub seal. Found rotor bolt seized. Needs stator rotor and bearing kit. Customer does not want to repair at this time"

Near Overlook Park Dr, Cleveland, OH 44110
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 Cc: not going through cyclesFound drain hose on the floor. Found error code f8e1(long fill no fill). Advised customer about drain hose. Placed in sink. Ran auto test and calibration. Op test ok

Near Marcella Rd, Cleveland, OH 44119
Joe O.

Joe O.

OTR MICROWAVE MAYTAG MMV5208WS1 Cc: will not startFound unit will not start. Found loose connection on control. Op test ok

Near Oakwood Dr, Wickliffe, OH 44092
Joe O.

Joe O.

N/A N/A MDB7809AWM2 Cc: unit fills but will not washRan test cycle. Unit fills. Found sump is not pressurizing water. Needs sump assembly. ; ordrng 1 W10806701 (pump&motor)

Near Lowell Dr, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER WHIRLPOOL VAW3584GW1 Installed lid parts. Ran auto test and calibration. Op test ok

Near Pinetree Dr, Mentor, OH 44060
Joe O.

Joe O.

WASHER WHIRLPOOL WET4024HW0 Cc: not workingRan normal cycle. Unit filled and washed. Cancelled cycle. Ran spin cycle. Unit drains and spins. unit functioning as designed. Op test ok

Near Mentor Ave, Painesville, OH 44077
Joe O.

Joe O.

WASHER ELECTROLUX EIFLS60LT1 "Cc: loud in spin cycleFound washer leaking from rear tub. Found bearing extremely loud. Needs front and rear tub, inner basket, and seal.Customer does not want to repair at this time"

Near Still Water Ct, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF532SMBW01 Installed control. Unit is cooling. Op test ok

Near Creek Rd, Kingsville, OH 44048
Joe O.

Joe O.

REFRIGERATOR GE PSC25MSTASS "Found ff and freezer evap frosted over. Ohmed out thermistors and heater harness. Needs control ff evap thermistor and freezer evap thermistor.; ordrng 1 WR49X10152 (main board29939) and 2 WR55X10025 (sensor,temp ff2172)s"

Near N Pointe Dr, Pepper Pike, OH 44124
Joe O.

Joe O.

DISHWASHER WHIRLPOOL DU1345XTVB2 Cc: leaking bubblesCustomer states it leaked from the corners of the dishwasher and it was mostly bubbles. Ran test cycle. Found excessive suds in unit. Cleared suds. Found unit leaking past the door seal. Needs door seal.; ordrng 1 W10542314 (door seal)

Near Solon Blvd, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT710PAYM5 "Cc: runs through cycle but not cleaningRan test cycle. Unit fills. Sump hums then drains. Found error codes f7e1(no heat) f6e6(cool water) f6e2(fill valve electrical problem) and f10e1(dispenser electrical problem). Found sump receiving power will not spray, found dispenser release is sticking, unit is filling. Needs sump assembly, control and dispenser; ordrng 1 W10597041 (cntrl-elec) and 1 WPW10482480 (pump&motor) and 1 WPW10605015 (dispenser)"

Near Blue Heron Dr, Solon, OH 44139
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 "Cc: LO FL errorFound error codes f8e1(long fill) f0e2(over suds). Ran quick test. Pressure hose is clean, not kinked. Ran quick wash. Needs pressure switch; ordrng 1 W11316246 (switch-wl)"

Near Cannon Rd, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDS30IXBL8 Installed control and sump assembly. Ran test cycle. Op test ok

Near Wembley Ct, Chagrin Falls, OH 44023
Joe O.

Joe O.

WASHER MAYTAG MVWB750WQ1 Cc: leakingFound small leak from cold water line on water valve. water line was barely finger tight. Tightened water line. Op test ok

Near Cross Roads Dr, Painesville, OH 44077
Joe O.

Joe O.

RANGE KITCHENAID KOSE507ESS04 Could not pull unit due to mounting screw being seized in cabinet. And I do not want to damage anything. Spoke with BJ he stated if the screw cannot be removed customer will have to have it removed. Customer to have screws removed.; saved tckt

Near Pheasant Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

DRYER WHIRLPOOL WED4850HW0 Cc: door switch brokenFound door switch broken. Need door switch. ; ordrng 1 WPW10569603 (switch-dor)

Near Garfield Blvd, Garfield Heights, OH 44125
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc: upper rack wheels falling offUpper rack wheels falling off and breaking. Needs adjuster kit. ; ordrng 1 W10712395 (adjuster)

Near E 71st St, Cleveland, OH 44125
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104DSS2 Installed control and ui. Ran diagnostics test cycle. Op test ok

Near Stockton Ave, Maple Heights, OH 44137
Joe O.

Joe O.

DISHWASHER KENMORE 587.152639 "Cc: not draining, won’t washFound drain pump failed. Needs drain pump.Collected funds for job number 345039; ordrng 1 A00126401 (pump assembly6967), used 1 SHIPPING (shipping and handling) from stock"

Near N Creek Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8500DW5 Installed water valve. Ran auto test and calibration. Op test ok

Near Bainbridge Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: ice maker not workingFound bail arm stuck in the off position. Adjusted bail arm. Cycled ice maker. Op test ok

Near Addison Rd, Cleveland, OH 44103
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS25EWMS2 Cc: ice maker not workingIce maker receiving proper power. Will not cycle. Needs ice maker.Customer does not want to repair at this time. Also asked me to remove the ice maker to allow more room to put ice cube trays in.

Near Overton Dr, Mentor, OH 44060
Joe O.

Joe O.

DRYER KENMORE 110.977397 "Cc: not dryingRan timed dry cycle. Unit was cycling heat, then it stopped igniting. Found gas coils would not open after they warmed up. Needs gas coils. Replaced gas coils. Ran test cycle. Op test ok; used 1 279834 (COIL2245) from stock"

Near N Creek Dr, Painesville, OH 44077
Joe O.

Joe O.

DRYER GE GTDP400EM1WS "Cc: squeakingFound slides worn and missing, damage to bearing/slide holder. Pulley is worn. Needs top mount bearing kit and pulley.Customer does not want to repair at this time"

Near Big Creek Ct, Painesville, OH 44077
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc: leaking waterRan test cycle. Could not duplicate leak. Op test ok

Near Mentor Ave, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KRMF706ESS00 Installed listed parts. Tested unit. Op test ok

Near Stone Ridge Dr, Kirtland, OH 44094
Joe O.

Joe O.

DRYER AMANA NGD4655EW2 Cc: rear panel pulling away from unitFound rear panel not sitting correctly on back of dryer. Adjusted panel. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.

Near Chillicothe Rd, Chesterland, OH 44026
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Cc: vibration noise, intermittently not cooling in freezer, ice maker intermittently not functioningFound no stored error codes, found temps in ff section at 40 degrees and freezer temps at 11 degrees. Freezer evap hitting ice build up on freezer evap. Found evap completely frosted over. Entered manual defrost. Unit is defrosting. Needs controlCustomer does not want to repair at this time."

Near Halworth Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

RANGE WHIRLPOOL WFE540H0ES2 "Cc: not maintaining desired temp, not cooking evenly(around dish cooks but not the middle)Ran test bake to 450. Monitoring temps. Temps are staying even around the cavity. Unit maintained temp at 455. Could not duplicate issue. Op test ok"

Near Mayview Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 Cc: intermittently lid will not unlockFound no stored error codes. Installed lid lock. Ran auto test and calibration. Op test ok

Near Northcliffe Rd, Cleveland Heights, OH 44118