Mac G.


Years with Company:

Awards:

Local Reviews
for Mac

Rated 4.9 out of 5 stars based on 44 customer reviews

Map of North Olmsted, OH

Skilled,friendly,clean,very happy with service.





Map of Parma, OH

Rep wee but could nt figurairman got right to work and found our problem!




We had been finding a water puddle on our kitchen floor everyday when we came home. It was near our stove but we knew the stove could not be the problem. The refrigerator was also near the puddle, but we could not find any stream coming from it, but the repairman discovered right away that the refrigerator actually was the problem and was able to fix it right away!


Map of Parma, OH

Shawn




Excellent customer service!


Map of Cleveland, OH

Manuela




Great service, very friendly and knowledgeable.


Map of Westlake, OH

Repair Quality




Fast and efficient. You can send Mac here any time. Knows his stuff !


Map of Brook Park, OH

Great service




Tech arrived on time and was very helpful.


Map of Cleveland, OH

Would have been nice to have the problem explained or written down in its entirety.





Response from Fred's Appliance Service:

Hi Jason! Thank you for your note. The original technician, Mac, will be calling you shortly to discuss. Thank you! -The Fred's Team


Map of Brecksville, OH

Knowledgeable and professional workers





Map of Bay Village, OH

It was great service and a great repair person





Map of Parma Heights, OH

Nice and efficient





Great service





Great service




Tech was very polite and efficient


John





Didn’t fix our problem




We had intermittent issues with our gas oven, and the individual made two repairs, and tested it (once or twice I suppose) but it failed to light again the second time I tried to use it after he left. I called back and now I need to go through whirlpool again to schedule. What a pain. It should have been fixed properly the first time.


Response from Fred's Appliance Service:

Good Morning! Thank you for your review. We're sorry we didn't get it right the first time. With regret, it's Whirpool's policy that you have to contact them directly as the end user to setup another service call when it's under their warranty. It was good talking with you, and we will be sure to get this problem addressed for you. Thank you! -The Fred's Team


Completely satisfied.




Super technician. A+


Macaulay G.

Macaulay G.

MVWB765FW0 MAYTAG WASHER Washer rotor was stuck to drain pan. Raised up washer to keep from happening. If Thais occurs again, customer will need to get a small drain pan or to get rid of pan. ; Job Cmpltd

Near Oberlin Elyria Rd, Elyria, OH 44035
Macaulay G.

Macaulay G.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Reclaimed refrigerant from unit. Removed compressor, evaporator, and drier. Cleaned line and installed new compressor, evaporator, and uv drier. Pulled system into 28 inch vacuum and held for 15 minutes. Charged system with 5.5 ounces of r134a. Tested and cooling ok. Customer said that water from refrigerator is cloudy. Could not find any leaks where unit is pulling air. Tech line said that cause is the customer water supply. Tried water dispenser with new filter and was still cloudy. This issue did not start until filter was replaced with new drop style filter. Filters do not fit correctly. Office to order reservoir. ; ordrng 1 W10821719 (water reservoir), schdld next appmnt for 2/28 WED

Near Song Bird St, Elyria, OH 44035
Macaulay G.

Macaulay G.

AFI2539ERM02 AMANA REFRIGERATOR , Found ice cubes jammed in ice bin chute. Remove cubes and tested ok. Explained to customer that if it occurs again, empty bin and rinse out.; Job Cmpltd

Near Woodbridge Ct, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

KFIS27CXMS5 WHIRLPOOL REFRIGERATOR Removed power to unit. Replaced user inter face. Tested ok.; Job Cmpltd,

Near Sylvia Dr, Brook Park, OH 44142
Macaulay G.

Macaulay G.

WRS325FDAM04 WHIRLPOOL REFRIGERATOR Damper for freezer control was set to keep freezer temperature lower. Adjusted damper control back to allow more air into refrigerator compartment. ; Job Cmpltd

Near Glenside Ct, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

RED4516FW0 ROPER DRYER Dryer was not heating. Found 120 between L1 and neutral, and L2 and neutral, but nothing between L1 and L2. Customer reset breaker and dryer tested ok afterwards.; Job Cmpltd

Near Wren Cir, Elyria, OH 44035
Macaulay G.

Macaulay G.

WTW5000DW1 WHIRLPOOL WASHER Customer said that washer had not finished cycle after they had stopped it to allow floor drain to finish drain before starting again. Explained to customer that the washer automatically cancels cycle after an extended period of time being paused. Calibrated washer and all tested ok.; Job Cmpltd

Near Parmely Ave, Elyria, OH 44035
Macaulay G.

Macaulay G.

RED4516FW0 ROPER DRYER Found no issues with heating on dryer. Advised to to clean vent regularly. All tested ok. Customer is doing maintenance regularly as supposed to.; Job Cmpltd

Near N Ridge Rd, Lorain, OH 44052
Macaulay G.

Macaulay G.

WDF520PADM7 WHIRLPOOL DISHWASHER Found door seal had a fold in the corner that caused seal to leak. Replaced door seal. Could not test because water was off to the house.; Job Cmpltd

Near Beavercrest Dr, Lorain, OH 44053
Macaulay G.

Macaulay G.

GFE29HSDHSS GE REFRIGERATOR Fresh food evaporator fan not turning on. Not receiving 12 vdc. Put into test mode. Recent errors show that fan was not sending back signal voltage. Fan ran ok in test mode but made a lot of noise. Office to order fresh food evaporator fan and main control board.; ordrng 1 WR49X25197 (FF EVAP FAN) and 1 WR55X28074 (MAIN BOARD), schdld next appmnt for 2/28 WED

Near Deer Run Dr, Lorain, OH 44053
Macaulay G.

Macaulay G.

WMH31017FB0 WHIRLPOOL MICRO OVEN Cam to door switch is staying open when door is open. Replaced interlock assembly.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near Meister Rd, Lorain, OH 44053
Macaulay G.

Macaulay G.

WED6200SW1 WHIRLPOOL DRYER Replaced idler pulley. Tested ok.; Job Cmpltd

Near Middle Ridge Rd, Amherst, OH 44001
Macaulay G.

Macaulay G.

WRF989SDAM03 WHIRLPOOL REFRIGERATOR Replaced ice maker. Filled and circulated ok. ; Job Cmpltd

Near Michael Dr, Brook Park, OH 44142
Macaulay G.

Macaulay G.

LER7646EQ2 WHIRLPOOL DRYER Part were not sent to customers home. Will need to reorder parts and call to reschedule.; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 1 349241T (support,roller)

Near Sprague Rd, Berea, OH 44017
Macaulay G.

Macaulay G.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Found that fresh food compartment was not as cold as it needed to be. Fresh food evaporator was not defrosting. Used steamer to defrost evaporator. Thermistor was not in correct position on evaporator. Corrected issue. Tested ok. Work completed.; Job Cmpltd

Near Parma Park Blvd, Parma, OH 44130
Macaulay G.

Macaulay G.

MVWB835DW3 MAYTAG WASHER Customer says that clothes have to be washed more than once in order to get them clean, plus be dried for long than fabrics are supposed to be dried for. This is damaging materials. Customer is upset about performance issues. Ran washer through all parts of diagnostics cycles. All tested ok. No errors in washer. Tested ok.; Job Cmpltd

Near Alderwood Rd, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

NTW4705EW0 WHIRLPOOL WASHER Could not get noise to reoccur. Advised to record noise next time it occurs.; Job Cmpltd,

Near Snow Rd, Parma, OH 44134
Macaulay G.

Macaulay G.

MVWB750WQ1 WHIRLPOOL WASHER Noise was from bearing in washer leaking. Replaced bearing from truck stock. After completion of replacement, tested and heard knock noise. Will return when bearing to is sent.; used 1 W10435302 (BEARING) from stock, schdld next appmnt for 3/1 THU

Near Lyon Ln, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR Ice maker was leaking into ice bin. Found that ice maker funnel was frozen. Cleared ice blockage and advised to change filter. Tested and filled ok.; Job Cmpltd

Near Julie Cir, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Found that paddle to water dispenser was sticking. This was due to pop or some other sugary substance being put into a glass p, then having ice to be dispensed into it and splashing up. Cleaned back of paddle and lubricated to help prevent this issue in the future. Explained to customer as to why issue had occurred. Tested ok.; Job Cmpltd

Near Woodshire Dr, Strongsville, OH 44149