Mac G.


Years with Company:

Awards:

Local Reviews
for Mac

Rated 4.9 out of 5 stars based on 151 customer reviews

Map of North Ridgeville, OH

Michelle




Thank you for an awesome explanation to the problem. You showed genuine care and thoughtfulness. I'm sold on your service. Thanks will recommend to others.


Map of Avon Lake, OH

On time and awesome!





Map of Lorain, OH

did not do any service




said frig was not rated for use in a garage but it is rated for garage use


Response from Fred's Appliance Service:

Hello Alex, Thank you for submitting your review. While we never recommend keep any refrigerator in a garage, there are some that may be suitable for that environment. However, according to the owner's manual for your FFTR1821QW1 model, page 5 states, "For optimal performance, do not install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator." Only a heated and air conditioned garage would be suitable for this unit. Thank you, The Fred's Team


Map of Grafton, OH

We could not have been more satisfied with our technician Mac. He was extremely helpful and knowledgeable.





Map of Elyria, OH

Professional service




MAC was very good at his job and very knowledgeable. He was pleasant to have around.


Map of Westlake, OH

Char




On time, efficient, quite pleasant. Explained everything.


Map of Brook Park, OH

Excellent Service




The technicians were polite and know their job. Very efficient.


Map of LaGrange, OH

Very professional




Always happy with this service technician. He is very knowledgeable and answers all of our questions.


Map of North Olmsted, OH

Freezer




Great


Map of Grafton, OH

Best Service beginning to end




I had never heard of Fred's appliance repair and was very leary when my call was answered by a a centralized center. My fears were soon laid to rest by everyone's professionalism from the warranty call center, Fred's and finally the serviceperson Macauly. I would definitely recommend these folks for non warranty work as well, They were all accommodating,knowledgeable, clean and polite!!!..


Response from Fred's Appliance Service:

Hi Sarah, Thank you for submitting your review! Fred's Appliance may sound like a call center but we're still a small business at heart with only three Fred's representatives answering our phones. We've been utilizing technology more and more so it may seem like we're a large corporation but we're just doing out best to be as efficient as possible for customers! We are so happy to hear that you received excellent service from our company. While we hope your appliances don't give you trouble, know that we're here if you need us! 1-888-45-FREDS Have a great weekend, The Fred's Team


Great service! Your technicians know their stuff. They are very good at explaining what they are doing.Good work!!!




Pleasure to deal with.


Good service





Professional & Prompt




The techs were professional & prompt. They did their job well.


Will to resolve the issue.





Diane




Both gentlemen were very friendly and new there jobs very well. I would request them again if I had any appliance problems.


Macaulay G.

Macaulay G.

MER5551BAW MAYTAG RANGE Replaced hinges. Oven door is operating properly. All tested ok.; Job Cmpltd

Near Westminster Way, Elyria, OH 44035
Macaulay G.

Macaulay G.

WRX735SDHZ00 WHIRLPOOL REFRIGERATOR User interface will not switch to ice maker off, office to order user interface.; ordrng 1 W11043015 (panel-ui)

Near Oak Point Rd, Lorain, OH 44053
Macaulay G.

Macaulay G.

WRF736SDAM14 Whirlpool Refrigerator Tested refrigerator, found evaporator fan not operating, seized, office to order evaporator fan.; ordrng 1 W10865431 (motor-evap),

Near Birch Ct, Lorain, OH 44053
Macaulay G.

Macaulay G.

MVWX655DW1 Maytag Washer Removed obstruction from pump. Tested washer, now operating properly.; Job Cmpltd

Near W 9th St, Lorain, OH 44052
Macaulay G.

Macaulay G.

DFE28JSHBSS GE REFRIGERATOR Noise that customer is hearing is not occurring all the time. Ran tests on all the fans in diagnostics. Office to order fresh food evaporator fan.; ordrng 1 WR49X25197 (FF FAN)

Near Robin Ln, Lorain, OH 44053
Macaulay G.

Macaulay G.

WRX735SDHZ00 WHIRLPOOL REFRIGERATOR Found freezer door seal not closing completely, letting air into freezer, frozen switch for light. Reshaped seal, tested door, seal and light now working properly.; Job Cmpltd

Near Canterbury Rd, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

HTDX100EM6WW HOT POINT DRYER Found breaker tripped, reset breaker and tested dryer, operating properly.;Job Cmpltd

Near Landings Way, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

MDB8959SBB1 MAYTAG WASHER Replaced control board in dishwasher. Tested dishwasher, operating properly. Set down mitigation mat.; Job Cmpltd

Near Forest Hill Dr, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WRS325SDHW00 WHIRLPOOL REFRIGERATOR Installed thermistor, control and user interface. Defrosted evaporator. All tested ok.; Job Cmpltd

Near Lake Rd, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

JBP67C0M2WW GE RANGE Bake element is open.

Near E Reserve Cir, Avon, OH 44011
Macaulay G.

Macaulay G.

WRS322FDAW04 WHIRLPOOL REFRIGERATOR Found mounting bushing for compressor was loose. Corrected mount. All tested ok.; Job Cmpld

Near Hi View Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

MVWC565FW1 MAYTAG WASHER Customer complaint of washer making lots of vibration. Found agitator was not seated on impeller. Corrected issue and tightened bolt. All tested ok.; Job Cmplt

Near Akins Rd, Columbia Station, OH 44028
Macaulay G.

Macaulay G.

DU1145XTPBA WHIRLPOOL DISHWASHER Heating element is open. Office to order element.; ordrng 1 W10518394 (heater)

Near Country Pl, Grafton, OH 44044
Macaulay G.

Macaulay G.

WMH31017AB1 WHIRLPOOL MICRO OVEN Magnetron needs replaced.

Near Country Pl, Grafton, OH 44044
Macaulay G.

Macaulay G.

596.50692001 KENMORE REFRIGERATOR Replaced defrost timer. All tested ok.; Job Cmpltd

Near Indian Hollow Rd, Grafton, OH 44044
Macaulay G.

Macaulay G.

MVWX655DW1 MAYTAG WASHER Replaced lid latch. Ran automatic test. All tested ok.; Job Cmpltd

Near Granger Dr, LaGrange, OH 44050
Macaulay G.

Macaulay G.

MFI2569VEW1 MAYTAG REFRIGERATOR Drain was clogged with ice. Per special project S38253, parts are covered. Replaced grommet with p trap drain from truck stock. Used steamer to melt ice. All tested ok.; used 1 W10619951 (TUBE-DRAIN)

Near Telegraph Rd, Elyria, OH 44035
Macaulay G.

Macaulay G.

WOD51ES4EB00 WHIRLPOOL RANGE Replaced fixed thermostat. Tested unit. All tested ok.; Job Cmpltd

Near Rock Creek Run, Amherst, OH 44001
Macaulay G.

Macaulay G.

WRB329DMBM00 WHIRLPOOL REFRIGERATOR Noise is due to vibration from filter drier sitting against rear cover. Adjusted drier. All tested ok.; Job Cmpltd

Near Bobby Ln, Westlake, OH 44145
Macaulay G.

Macaulay G.

MVWX655DW1 MAYTAG WASHER When engaging for spin, basket is spinning separate from wash plate. Cam is engaging completely and basket is dropped. Office to order gearcase. ; ordrng 1 W11035751 (gearcase)

Near Westchester Dr, North Olmsted, OH 44070