Paul H.


Years with Company:

Awards:

Local Reviews
for Paul

Rated 4.7 out of 5 stars based on 158 customer reviews

Map of Elyria, OH

Paul Howard




We trust Paul Howard to do an outstanding job! Paul is VERY knowledgeable and trustworthy


Map of Elyria, OH

Paul's service was excellent




Paul explained how the parts failed and he fixed the new partsand the microwave is working well now.


Map of Avon Lake, OH

Very professional company




Very professional from the people on the phone to service , great job!


Map of Lorain, OH

Washer Repair





Map of Avon, OH

The problem is not solved




This was the second visit concerning ice in the freezer section of our refrigerator. The first time, some parts were supposedly changed. But the problem was not solved. The second time, we were told that some stuff on the door shelf had to moved. This was done, but the problem is not solved. Frost is still formed and hangs from the ceiling of the freezer.


Response from Fred's Appliance Service:

Hello! Thank you for your review. Very sorry for the continued troubles. Will be calling you shortly to further address. Thank you! -The Fred's Team


Map of Avon Lake, Ohio

Karen




Neat and timely


Map of North Ridgeville, OH

Great!





Map of Sheffield Lake, OH

Warranty




Tech was friendly and professional. However took two weeks for an appt and another week for a part. Part did not work so tech called whirlpool tech who said washer was functioning correctly. Fred’s tech and myself knew this info was incorrect but Fred’s tech took the advice of whirlpool tech which left me with a washer that still wasn’t functioning. Wish Fred’s tech would have called another whirlpool tech for better advice. Bc I was left with having to explain that the issue wasn’t with Fred’s tech but with the advice of whirlpool tech.....it would have been nice to have Fred’s follow up with me on problem. Instead Fred’s left my house knowing issue was still an issue.


Response from Fred's Appliance Service:

Good Morning Teresa, Thank you for your review. I have examined your job record notes. Whirlpool techline did in fact state your unit is working correctly. We are required by contract to follow their advice. I advise calling Whirlpool customer service at 800-253-1301 if you feel the unit is still not working correctly. Reference SR#7720351179 when calling. Please let us know if we may be of further assistance. Thank you! -The Fred's Team


Map of ,

Jim cable





Map of Lorain, OH

n/a





Job well done and very curtious!




We we’re completely satisfied with the promptness of the service technician Paul Howard. He was on time and explained about their company and service area. I would highly recommend Fred’s Appliance Service. I wish more companies treated their customer like Paul did he set the bar at the highest level. Thanks


Jolie




Great service!


Excellent prompt service





Very good service call.




Found the problem with the fridge right away


Great Service




Paul is an excellent serviceman and great representative of Fred's Appliance. He's professional, polite and knowledgeable. Always look forward to having him come out if we need a repair on product.


Paul H.

Paul H.

KDRS467VSS05 KITCHENAID RANGE Found unit randomly selecting commands. Unit changed cavity sive and locking its self. ; ordrng 1 WPW10116104 (INTERFACE) and 1 WPW10298119 (CONTROL),

Near Brandywood Dr, Pepper Pike, OH 44124
Paul H.

Paul H.

GHWN4250D0WW GE WASHER Unit is syphoning as soon as it fills, showed customer, install to be corrected by customer.; Job Cmpltd

Near Middle Ave, Elyria, OH 44035
Paul H.

Paul H.

MEDB850YW2 MAYTAG DRYER Unable to find an issue on dryer, op test ok.; Job Cmpltd

Near Middle Ave, Elyria, OH 44035
Paul H.

Paul H.

MVWX655DW1 MAYTAG WASHER Ran diagnostics, no stored errors, ran auto test, good, ran a rinse and spin with 6 large towels, op test ok.

Near Abbey Rd, North Royalton, OH 44133
Paul H.

Paul H.

WMH53520CS6 WHIRLPOOL MICROWAVE Replaced interlocks, tested by opening and shutting door a few times and heating a mug of water, op test ok.; Job Cmpltd,

Near N Mayflower Dr, Lorain, OH 44053
Paul H.

Paul H.

MLE2000AYW WHIRLPOOL STACK WAS/DRYER Found boot drain clogged, cleaned out, tested, only a couple of drops, advised to run a cleaning cycle, op test ok.;

Near Jaeger Rd, Lorain, OH 44053
Paul H.

Paul H.

WED4815EW WHIRLPOOL DRYER Noise was from a butterknife being in the blower housing, corrected, unit is putting out proper air and heating properly, long dry times are due to venting to the outside, foil-type is being used and I advised switching to semi-rigid at least, op test ok.; Job Cmpltd

Near Seneca Ave, Lorain, OH 44055
Paul H.

Paul H.

WED4815EW1 WHIRLPOOL DRYER Missing screws for terminal block, missing t/s, emailing LS, ordering terminal block screws for unit; ordrng 1 279393 (screw),

Near Midway Blvd, Elyria, OH 44035
Paul H.

Paul H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Customer is continuing to experience frost in FC, gasket appears fine and loading is not an issue anymore, there is a “sag” in the bottom of the gasket and a spot where it looks like the liner may be separating from the door, took pictures, ordering door; ordrng 1 LW10599407 (dor-fip) and 1 WPW10481434 (nameplate)

Near Case Rd, Avon, OH 44011
Paul H.

Paul H.

KDTM404ESS0 KITCHENAID DISHWASHER Replaced motor and pump assembly, started a wash, tested fine.; Job Cmpltd

Near Shelly Ave, North Ridgeville, OH 44039
Paul H.

Paul H.

MAV208DAWW WHIRLPOOL WASHER Replaced lid hinge, op test ok.; Job Cmpltd,

Near Tympani Trail, Olmsted Township, OH 44138
Paul H.

Paul H.

MVWB835DW1 MAYTAG WASHER Replaced console and board, tested by starting a cycle, op test ok.; Job Cmpltd

Near Weybridge Dr, Westlake, OH 44145
Paul H.

Paul H.

WMH53520CS2 WHIRLPOOL MICROWAVE Replaced fuse, heated a mug of water, op test ok; Job Cmpltd

Near Cranlyn Terrace, Avon, OH 44011
Paul H.

Paul H.

WRT318FZDW02 WHIRLPOOL REFRIGERATOR Replaced control box, put in a manual defrost, op test ok.; Job Cmpltd

Near Wilson St, Lorain, OH 44052
Paul H.

Paul H.

KOSE500ESS01 KITCHENAID RANGE Replaced blower, tested by starting a preheat, air flow good; Job Cmpltd

Near Greystone Dr, Amherst, OH 44001
Paul H.

Paul H.

MLG2000AWW WHIRLPOOL WASHER Unit not staying on, seems to be shutting off when motor should engage, ran motor control test in service manual, motor control needs replaced, quoted customer: part 12002039 motor control

Near Reid Ave, Lorain, OH 44055
Paul H.

Paul H.

NED4655EW1 AMANA DRYER Blower was not threaded on shaft, corrected and secured, good airflow now, op test ok.; Job Cmpltd

Near Kenyon Ave, Elyria, OH 44035
Paul H.

Paul H.

WFW92HEFC0 WHIRLPOOL WASHER Replaced drain pump, ran test cycle, op test ok, proper drain sound.; Job Cmpltd

Near Saybrook Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

WFW72HEDW0 WHIRLPOOL WASHER Ran diagnostics, f9e1 long drain, f3e1 water level sensor, f5e4 door not opened between cycles, f8e3 overflow, cleared and tested, very poor drainage, disassembled unit to access drain pump filter, removed a lot of debris, cleaned filter, reassembled unit, ran test cycle again, drained very well, went through entire test with no errors, op test ok.; Job Cmpltd

Near State Route 57, Grafton, OH 44044
Paul H.

Paul H.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Unit has had multiple sealed system issues, no cool in FC, started by observing pressures in test 4, 5psi low side on RC, 8” vacuum lowside FC, highside about 240psi, both evaps, seems to have a floating restriction, called techline, spoke with Tibor, SR# 7720545440, not repairable, out of warranty, customer to discuss with Whirlpool.; Job Cmpltd

Near Cooley Rd, Grafton, OH 44044