Paul H.


Years with Company:

Awards:

Local Reviews
for Paul

Rated 4.7 out of 5 stars based on 127 customer reviews

Map of North Olmsted, OH

Great service




Paul is very knowledgeable.


Map of Elyria, OH

Patricia




Great service!


Map of Sheffield Lake, OH

Efficient




I was honestly surprised they had the part on hand that I needed replaced on my dishwasher. They were fast and very efficient.


Map of Bay Village, OH

Great service!




Professional, quick friendly service


Map of Elyria, OH

Great service




Paul is very courteous and polite. Goes right to work and completes the job very quick. I love Fred's notifications when to expect the tech's arrival


Map of Avon Lake, OH

Prompt and quality service





Map of North Olmsted, OH

Thank You Paul!




It took a 4 service calls to complete the repair. Paul is a real professional & willing to work with his clients. He caught a pricing error from the previous tech which led to a reimbursement of $ 286. That's customer service!


Map of Sheffield Lake, OH

Great service




The technicians were very knowledgeable and able to solve the issue very quickly.


Map of North Olmsted, OH

Great service very knowledgable.





Map of Avon, OH

Great service





Finished repair





Amanda refrigerator design flaw addressed professionally by Fred's technician




Water was collecting in my Amana freezer/refrigerator caused by ice buildup in a drain tube. Other repair services were tried before I called Fred's with service call fees totaling more than $300. Paulfrom Fred's got on the phone with Whirlpool/Amana people asking intelligent questions while persisting until an Amana senior engineer joined the call with a part recommendation that has fixed the problem. Would have liked to see Fred's Appliance Service pressure Whirlpool/Amana on my behalf to recover previous service call costs which resulted when Amana failed to appropriately advise the Certifed Dealers that I called before Fred's. I did not ask this of Fred's nor have they offered.


Response from Fred's Appliance Service:

Hello Kevin! Thank you so much for your review. After reviewing your job record, I totally agree with you. It was great speaking with you this evening, and I'm glad we were able to solve this problem for you. Anything else needed, please reach out to us. Thanks again -The Fred's Team.


Great service




Paul, was very pleasing, helpful and gave answers to all of my questions.


Great service man





Good Service




Once we could get them here, Paul at Fred's did a really great job repairing our refrigerator.


Paul H.

Paul H.

KSRG25FVMS05 WHIRLPOOL REFRIGERATOR Unit is trying to start unsuccessfully, checked windings, good, attempted to start with breakout box while watching amp draw, did not start and held at 12.5 amps, compressor has a locked rotor, ran inquiry, parts covered under entitlement, not labor, leaving ticket open, do not order parts until we hear from customer; ordrng 1 W10233961 (compressor) and 1 WPW10143759 (drier-uv),

Near Essex Ct, Avon, OH 44011
Paul H.

Paul H.

MVWB835DW1 MAYTAG WASHER Squeaking sound and not getting clothes clean is the CC, started a normal cycle and observed, heard faint squeak, appears to be slider assembly, checked diagnostics, f0e5 off balance load was the only code srored, ordering a slider; ordrng 1 W10734521 (slider), schdld next appmnt for 9/28 THU

Near Oak Tree Dr S, Lorain, OH 44053
Paul H.

Paul H.

AGS761L AMANA RANGE CC everything on back splash stopped working (clock, bake, etc), this lasted about 3-4 days, then everything came back, tested bake by preheating, tested broil, tested oven light, rotary temp selector, timer, cook time, stop time, and clock, all functioning correctly at this time, did not test self clean, op test ok. Now just for future reference, I looked up the board, part # 0309440, is discontinued, if issue returns we will not be able to correct; Job Cmpltd,

Near Lancer Dr, Amherst, OH 44001
Paul H.

Paul H.

KRFC704FSSOO KITCHENAID REFRIGERATOR Replaced main control and RC evap cover, cleared a defrost drain clog as well, op test ok.; Job Cmpltd

Near Stone Wheel St, Avon, OH 44011
Paul H.

Paul H.

Model and serial number have worn off, verified pop, 10/23/2016, however no way to enter UIS info, spoke with AB, customer will have to get Whirlpool to dispatch us to be covered,

Near Bridgeport Dr, North Olmsted, OH 44070
Paul H.

Paul H.

LGR7648PQ0 WHIRLPOOL DRYER CC unit heats for 15-20 minutes, then stops, started a timed dry on high heat, waited and observed, watched for over thirty minutes, unit continued to cycle heat on and off appropriately, advised customer that if dry times are still long to try removing venting long enough to do a test load of towels, that should prove if issue is dryer or venting, op test ok.; Job Cmpltd

Near Gasser Blvd, Rocky River, OH 44116
Paul H.

Paul H.

GTS22WCPBRCC GE REFRIGERATOR Replaced fan housing and foam, reassembled, nice and quiet, op test ok.; Job Cmpltd

Near Willow Woods Dr, North Olmsted, OH 44070
Paul H.

Paul H.

KUDS40CVSS0 WHIRLPOOL WASHER , Replaced main control, ran a test cycle, dispenser door opened, op test ok.; Job Cmpltd

Near Whitman Blvd, Elyria, OH 44035
Paul H.

Paul H.

RTW4516FW1 ROPER WASHER Unit was in a paused state when I arrived, pressed start and it began to run, canceled and entered diagnostics, no errors, ran an auto test, op test ok.; Job Cmpltd

Near White Oak Dr, Elyria, OH 44035
Paul H.

Paul H.

WOC54EC0AS02 whirlpool microwave Ran diagnostics, f1e0 internal control failure, logged 5 times, cleared all and cut breaker off, waited a minute, once powered up again did a control reset in diagnostics, then attempted bake, feature not available message again, needs MRC board; ordrng 1 WPW10632435 (cntrl-elec), schdld next appmnt for 9/27 WED

Near Saw Mill Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR CC noise in FC, described as a chuga chuga sound, entered diagnostics and cycled damper to verify if that is the sound they are hearing, confirmed, explained that is normal. Op test ok; Job Cmpltd

Near Telegraph Rd, Elyria, OH 44035
Paul H.

Paul H.

WFG320M0BW0 WHIRLPOOL RANGE Customer stated that unit runs for 15-20 minutes then cuts off, started a 350F bake and waited, while preheated customer said he has experienced it while turning on light, turned on light and gfi tripped, installation guide page 6 states that the range can be plugged into a gfci, however it also states that "nuisance tripping" is possible due to the operating nature of an electronic gas range, explained to customer, after unit tripped I was able to reinitialize a 350F bake and this time hitting the oven light switch did not trip the gfci, recommend customer run a separate outlet.; Job Cmpltd

Near Apple Ave, Lorain, OH 44055
Paul H.

Paul H.

MGDC215EW2 MAYAG DRYER Replaced timer, started a timed cycle at the 30-35 minute mark and observed, proceeded normally, op test ok.; Job Cmpltd

Near Spruce Ct, Lorain, OH 44052
Paul H.

Paul H.

MVWC565FW0 maytag washer Ran diagnostics, f5e2 lid lock, f7e1 basket speed, cleared both, unit was not level, adjusted and ran a test cycle, tested fine, no errors afterwards, discussed loading and how the unit balances. Op test ok.; Job Cmpltd

Near W 22nd St, Lorain, OH 44052
Paul H.

Paul H.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR CC gasket on FC not sealing all the way every time, is sealed today, checked retractors and all issues that cans cause drawer to not shut properly, everything checks good, unable to produce issue, advised customer to monitor; Job Cmpltd

Near Elmwood Rd, Bay Village, OH 44140
Paul H.

Paul H.

WTW8500DW0 WHIRLPOOL WASHER Replaced user interface, ran test 51, all functions passed, op test ok.; Job Cmpltd

Near Monroe Trail, Westlake, OH 44145
Paul H.

Paul H.

WED6400SW0 WHIRLPOOL DRYER Replaced idler pulley, ran dryer on timed dry for ten minutes, op test ok, nice and quiet, customer stated that the end of cycle signal seemed to be cutting out, had it on loud during first ten minute cycle, worked fine, ran another ten minute cycle with it set to soft, worked fine, unable to troubleshoot signal issue at this time.; Job Cmpltd WTW6600SW1 WHIRLPOOL WASHER Replaced suspension and ran a rinse and spin, op test ok.; Job Cmpltd

Near Glen Abbey Dr, North Royalton, OH 44133
Paul H.

Paul H.

MVWC400XW3 MAYTAG WASHER Ran diagnostics, f7e1 basket speed sensor, only error, cleared and checked for basket restrictions, none, ran auto test, not detected speed of basket, replaced actuator from t/s, calibrated and tested, op test ok.; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd

Near OH-303, LaGrange, OH 44050
Paul H.

Paul H.

WRF560SMYH04 WHIRLPOOL REFRIGERATOR Installed air filters and showed customer, lubricated crisper drawer and pulled in and out a couple of times, op test ok; Job Cmpltd

Near Reserve Ave, Oberlin, OH 44074
Paul H.

Paul H.

JGB760SEF2SS GE RANGE Replaced igniter, tested by lighting broil, op test ok.; Job Cmpltd

Near Florida Ave, Lorain, OH 44052