Robert A.


Local Reviews
for Robert

Rated 4.7 out of 5 stars based on 325 customer reviews

Map of Aurora, OH

Great Service!!




They were very informative


Map of North Benton, OH

Jack





Map of Kent, OH

Fast and on time service





Map of Kent, OH

Fridge Repair Whirlpool




Awesome experience, on time, courteous, and got the job done.... Thank you


Map of Mogadore, OH

absolutely first class service. Awsome!




Robert the technician was so patient and thorough in his demeanor and workmanship. Truly a terrific representative for your Company. You are very lucky to employ him!


Map of Ravenna, OH

Melissa




The guy who fixed our fridge did a great job!


Map of Aurora, OH

very happy




would use again


Map of Chagrin Falls, OH

Dishwasher repair




Robert was timely, professional, neat and honest. He explained what he was going to do, the pricing structure and then what he did to repair our dishwasher.


Map of Kent, OH

Jeannette




Good


Map of Mogadore, OH

Erin




Not much really to say simple repair apparently!! Disconnect and reconnect plugs Iin motherboard!!


Excellent warranty service!





Great service





Jenny




My first appointment never happened. They didn’t show up or call. When we called to find out why they said we didn’t have an appointment, even though one had been made over the phone and I had written it in my planner and missed work to be home. So then they rescheduled it for us for another week later. Meanwhile, we can’t wash clothes for another week. On the day of the second appointment, the repairman sat outside in his car for a while then left. He called me while I was at work, but I’m not near my phone at work and couldn’t answer. I wasn’t about to miss another day of work so my mom agreed to sit at the house for the repair and didn’t know why he never came in. She then called and he came back to do the repair. When I checked my messages after work, he had called to say he needs permission to knock on the door and do the repair? I think that’s ridiculous! But for the amount of the repair and the hassle and loss of money at work, I could have bought a brand new drier. The drier was repaired but he had to come back again in another week because he didn’t have the part he needed. So all together it was about 3 weeks worth of waiting. So I will not recommend this company at any time in the future to repair any appliance.


Response from Fred's Appliance Service:

Hi Jenny, Thank you for taking the time to submit your review. We are sorry to hear about the scheduling issue! I do see that we were sent a dispatch from Whirlpool with your first appointment for 11/13 and that is when we came out for the diagnostic. The technician scheduled your follow up appointment for the following week and arrived at the beginning of your timeframe. We are happy to hear that your dryer is back up and running again! Have a great weekend! The Fred's Team


Harmita





Mrs




I think your online system is great. Plus the repairman called me to letMe know what time he would be here


Robert A.

Robert A.

WASHER WHIRLPOOL WDF520PADW7 "Found wash motor recieving power, but not running, replaced sump, ran diognostic cycle, op test ok"

Near Mayfield Rd, Huntsburg, OH 44046
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8040DW4 "Installed control and ui, ran test 51, op test ok"

Near Minyoung Rd, Ravenna, OH 44266
Robert A.

Robert A.

DRYER GE DPSR610EG5WT "Found front glides warn through, rear bearing making noise, needs bearing kitsCust to replace; ordrng 1 WE25M40 (REAR BEARING 7771) and 1 WE49X20697 (TOP BEARING KIT4609), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Saybrooke Blvd, Stow, OH 44224
Robert A.

Robert A.

RANGE FRIGIDAIRE LFEF3017LMD "Installed clock, overlay and sensor, op test ok"

Near Cartersford Rd, Deerfield, OH 44411
Robert A.

Robert A.

WASHER ROPER RTW4641BQ0 "Found drain pump just humming, drained, ran diognostics, long drain, Cust to let us know; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WPW10276397 (PUMP ASM, DRAIN118.11) from stock"

Near Unger Rd, Atwater, OH 44201
Robert A.

Robert A.

DRYER WHIRLPOOL WET4027HW0 "Found good heat and airflow through unit, tested all cycles, op test ok"

Near Whitehall Blvd, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KBBL206ESS01 "Found i/m off, turned on, cycled and filled, op test ok"

Near Briarcliff Dr, Aurora, OH 44202
Robert A.

Robert A.

DRYER MAYTAG MEDB835DW4 "Ran unit, making a thumping sound, removed glue from roller track, op test ok"

Near Bartlett Rd, Aurora, OH 44202
Robert A.

Robert A.

DISHWASHER MAYTAG MDB4949SDZ0 "Ran unit washmotor making buzzing sound, sump clear, needs sump asm; ordrng 1 WPW10591570 (SUMP ASM)"

Near Canfield Dr, Chardon, OH 44024
Robert A.

Robert A.

KITCHEN KITCHENAID KDTE234GPS0 "Ran diognostics, no codes, watched cycle, water temp after fill, 80deg, suggest running hot water in sink before starting unit, no codes at end of cycle, heater working, unit working as designed, suggest using rinseaid. Op test ok"

Near Hawkin Lane, Aurora, OH 44202
Robert A.

Robert A.

DRYER MAYTAG MEDB765FW0 "Installed control and ui, op test ok"

Near Hill Dr, Novelty, OH 44072
Robert A.

Robert A.

OTR MICROWAVE MAYTAG MMV4206FZ0 "Found upper swithc in locked possition with door open, replaced all switches, op test ok"

Near W High St, Mantua, OH 44255
Robert A.

Robert A.

WASHER MAYTAG MVWB865GW0 "Found loud in spin, needs gearcase; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE)"

Near McClintocksburg Rd, Diamond, OH 44412
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found i/m stuck mid cycle, fill cup/tube frozen, needs i/m and valve; ordrng 1 W10882923 (ICE MAKER) and 1 WPW10349187 (VALVE)"

Near Laubert Rd, Atwater, OH 44201
Robert A.

Robert A.

MICRO/OVENCOMBO WHIRLPOOL GMC305PDB07 "Found door in display, cleared, tested microwave, ng door in display, not reading door switch, needs door switchesCust to let us know; ordrng 1 W10727408 (SWITCH KIT 9186), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Heron Creek Dr, Kent, OH 44240
Robert A.

Robert A.

DRYER MAYTAG MEDB755DW2 "Found pigtail burnt, term block damaged; ordrng 1 279320 (terminal block) and 1 8171385RC (PIGTAIL)"

Near Irish Rd, Kent, OH 44240
Robert A.

Robert A.

DISHWASHER MAYTAG MDB7949SDE2 "Found adjusters broken, needs adjustersCust to let us know; ordrng 1 WPW10251047 (ADJ TOP2192) and 1 WPW10609578 (L ADJ5016) and 1 WPW10609579 (L ADJ 4962) and 1 WPW10609586 (SUPPORT1756) and 2 WPW10627763 (LEVER1907)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Vista Cir, Kent, OH 44240
Robert A.

Robert A.

RANGE KITCHENAID KODE500EWH01 "Ran diognostics, f1e1 relay bd failire, f1e0, ui failure, cleared, codes returned, connections good, per tech sheet needs ui and manager, per pointer needs ui kit, parts under 5yr warr; ordrng 1 W10916776 (UI KIT) and 1 W11179310 (MANAGER29870)"

Near Grand View Ln, Aurora, OH 44202
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Ran diognostics, found ff evap frozen, ran diognostics, ff fan recieving power, not running, needs fan/harness asm; ordrng 1 W11033168 (FAN/HARNESS)"

Near Willowbrook Dr, Reminderville, OH 44202
Robert A.

Robert A.

WASHER HOTPOINT HSWP1000M4WW "Installed adj and coupler, op test ok"

Near Silica Sand Rd, Windham, OH 44288