Robert A.


Local Reviews
for Robert

Rated 4.7 out of 5 stars based on 205 customer reviews

Map of Chagrin Falls, OH

Repair




Great service


Map of Chagrin Falls, OH

Kim





Map of Bedford Heights, OH

Rose Marie




Arrived on time. Took care of one problem & explained what I need to do for the other


Map of Solon, OH

Persistent!




I had a couple of issues with my washing machine and none were straightforward. I really appreciated that service that Robert provided with his persistence to get my machine to work.


Map of Aurora, OH

Super Service




This is the second time we had your guy out to repair our appliances and he is GREAT!!!


Map of Kirtland, OH

Honest




I would recommend Fred's to anyone.


Map of Chardon, OH

Shelley




Good service


Map of Kent, OH

Jennifer





Map of Chesterland, OH

Chris




It was disappointing that even though you knew what was wrong with our washer from the error codes reported on our call for service the technician did not bring out the parts to fix the washer on his first visit. Which took a week from the day we called. Then we had to wait another week to have him come back and install the parts. We have 2 sons and a lot of laundry so that is why we bought a Maytag that was supposed to be the best but didn't make it through the first year


Response from Fred's Appliance Service:

Hi Chris, Thank you for taking the time to submit your review. We carry a large inventory of truck stock on our vehicles that includes the most commonly used parts. Additionally, we have a team that works to pre-identify parts that can be ordered ahead of time for all repairs. We certainly do our best to save all of us time by repairing the unit on the first trip out if at all possible. Unfortunately, in your situation we could not be 100% certain on the parts that were needed for a total repair. We apologize for your lengthy wait time; we are currently in the midst of our busy summer season. Again, we apologize for the wait time, but we are happy to hear that the unit is up and running again! Should you have any issues, feel free to call us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Map of Garrettsville, OH

A very nice gentleman with awesome





Great service





Great customer service





Great Service





Excellent service,




Excellent service, prompt, great notifications, all around goo9d company. First time using them and everything was fine.


Response from Fred's Appliance Service:

Marcia, That is all so great to hear! Thanks for sharing! Have a great week, The Fred's Team


Great service, very helpful.





Robert A.

Robert A.

MAYTAG REFRIGERATOR MFC2062FEZ01 Checked over unit, damper making noise, needs damper; ordrng 1 WPW10594329 (DAMPER), schdld next appmnt for 7/2 MON !,

Near Elm Ct, Chagrin Falls, OH 44022
Robert A.

Robert A.

AMANA RANGE AGR6603SFS0 Found ignitor sparking on pans in drawer, corrected, tested several times, op test ok; Job Cmpltd,

Near Fairlawn Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

MAYTAG WASHER MVWB850WL0 Ran diagnostics, f32, long drain, tested drain pump, ng, needs pump, watched spin, bearing starting to make noise, needs bearing kitCust to let us know; ordrng 1 W10435302 (BEARING KIT10551) and 1 W10536347 (DRAIN PUMP120.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

KITCHENAID RANGE KFGD500EWH04 tightened orifice and burner head, cleaned burner head, op test ok; Job Cmpltd,

Near Parkwood Ave, Mantua, OH 44255
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDTA50SAHZ0 Ran diagnostics, no codes, watched cycle, good, unit working as designed, suggest running hot water in sink before starting unit, suggest running a cycle with dishwasher cleaner, suggest trying a different soap like finish, and use rinseaid, no pointers on issue, op test ok; Job Cmpltd, saved tckt [SdLink\311077a.png], saved tckt [SdLink

Near Jennifer Ave, Rootstown, OH 44272
Robert A.

Robert A.

WHIRLPOOL RANGE WFG525S0HV0 Installed rt trim, top trim and handle, op test ok Ofr 1606002435; Job Cmpltd,

Near OH-303, Streetsboro, OH 44241
Robert A.

Robert A.

MAYTAG WASHER MVWB765FW0 Cc sheets getting stuck under adj, found adj not setting flat, adj is tight, needs adj ran diagnostics, good; ordrng 1 W11161960 (ADJ), schdld next appmnt for 6/27 WED 8-12,

Near Forest Glen Ave, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID B/IN REFRIGERATOR KFIS27CXMS6 Found evap drain clogged/frozen, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Hollyhock Ln, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL SXS REFRIGERATOR WRS321SDHZ01 Leveled unit, doors working correct, temps correct, op test ok; Job Cmpltd,

Near Bear Creek Dr, Bedford Heights, OH 44146
Robert A.

Robert A.

WHIRLPOOL WASHER LSQ9549LW0 Found adj dogs warn, ran unit, good, replaced adj doggs, op test ok; used 1 80040 (DOGS433), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

Near Jackson Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

MAYTAG DISHWASHER MDB6769AWS1 Found keys flashing, will not start, checked controls, found ribbon cable discolored, shorted, needs panel Cust to let us know; ordrng 1 WPW10254842 (PANEL168.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Hendon Rd, Beachwood, OH 44122
Robert A.

Robert A.

WHIRLPOOL RANGE WFG515S0ES1 Installed regulator, op test ng, found no regulator on tank, needs to have a regulator installed in tank line to house; Job Cmpltd,

Near Silica Sand Rd, Garrettsville, OH 44231
Robert A.

Robert A.

WHIRLPOOL DISHWASHER DUL300XTLS0 Installed sump asm, ran unit, op test ok Note drain goes into floor, no air gap; Job Cmpltd,

Near S Green Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

MAYTAG WASHER MVWB865GW0 Ran diagnostics, no codes, ran test 51, good, unit working as designed, op test ok; Job Cmpltd,

Near OH-14, Rootstown, OH 44272
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFF507ESS01 Found ff evap frozen, cleared ice, replaced evap thermistor, placed on discharge side per pointer, ran test 4, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

Near Ledge Rock Dr, Rootstown, OH 44272
Robert A.

Robert A.

ROPER WASHER RTW4516FW2 Found top crooked, dent in top and cabinet, reset top, to fully correct will need top and cabinet, talked with clerk, good as a scratch and dent Ofr 2500001867; Job Cmpltd,

Near Nicholas Way, Kent, OH 44240
Robert A.

Robert A.

FRIGIDAIRE MICROWAVE FGBM185KFB Ran unit, making loud buzzing noise, unit pulling 5amps, 400watts, needs mag and diode, unable to take unit down, has been built in ans siliconed, cust will have to have unit removed see picsAb to quote; ordrng 1 5304467670 (DIODE) and 1 5304467693 (MAG), schdld next appmnt for 6/27 WED ! [**],

Near Dover Rd, Silver Lake, OH 44224
Robert A.

Robert A.

FRIGIDAIRE WASHER/STACK ELE FAFW3001LW2 Checked for error codes, e43 door lock error, testedi in service mode, per tech sheet, found no power to motor control, needs control and lockPlease run card; ordrng 1 137006085 (CONTROL13889) and 1 137523400 (LOCK ASM22684), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/26 TUE ! [**],

Near Chardon Rd, Chardon, OH 44024
Robert A.

Robert A.

WHIRLPOOL WALL OVEN GSC308PJS2 Found hinges bent, needs hingesCust to let us know; ordrng 2 WP4455526 (DOOR HINGE5255)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Locust Grove Dr, Chardon, OH 44024
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KBFS20EVMS13 Found evap drain frozen, cust has installed new drain tube, needs ice clearedCleared evap drain and ice, op test ok;, Job Cmpltd,

Near Locust Grove Dr, Chardon, OH 44024