Tim G.

Tim has been with Fred’s Appliance as a service technician since 2004 and is now the Academy’s training instructor since mid to late 2015. When not teaching, Tim still completes calls on the road and helps out our other technicians on problem calls.

Tim has received certification in the following:

ASF

Nastec Basic skills,

Nastec Advanced

Wahers, Dryers, Dishwashers, Trash compactors, and Food waste disposals

Nastec Advanced

Ranges, Ovens, Cooktops, and Microwaves

Tim is currently working towards his Nastec Advanced refrigeration and Nastec teaching certifications.

 

Local Reviews
for Tim

Rated 4.8 out of 5 stars based on 70 customer reviews

Map of Ravenna, OH

Good Service Call




Arrived on time and well prepared for the job. Very thorough. Problem solved. In and out less than an hour!


Map of Broadview Heights, OH

Nadija




Cost is n/a, appliance is under warranty.


Map of Solon, OH

Great service





Map of Orwell, OH

Great Service




Tim was very helpful and informative. He explained everything for me and was professional and courteous throughout the visit.


Map of Mantua, OH

Reg




The service man did an excellent job explaining to me how I can get the best performance from my washing machine. I still do not agree with the design of this Maytag washing machine however I'll follow his advice and make do. Marie Davis


Map of Maple Heights, OH

GREAT





Map of Solon, OH

Awesome




Absolutely great. !!


Map of University Heights, OH

Excellent service.





Map of Chagrin Falls, OH

Really knowledgeable





Map of Pepper Pike, OH

Fast and efficient service




Very knowledgeable technician. Thank you for your efficient fix!


very unhappy




When Tim lit the burners they were all about fifty percent yellow flames. He said there was no way to adjust these new stoves for that, there was probably too much air in the line and that eventually it would burn off. Well a yellow flame is from too little oxygen in the line.And I am told the flames can be adjusted. After he left I noticed a strong gas odor. I put soap bubbles on the hose connection and found a break in the line between the flex hose and it's brass connection.The hose was bad. I put a call into Tim and he called me back a few hours later. I placed the call within five minutes after he left.When he did call me back I told him of the leak. He said " Yea I was going to call you later today because I smelled the gas and I was afraid there might be a leak. How would you rate his service? I went to Home Depot and got a replacement hose and a friend replaced it for me. I still haven't fixed the yellow flame, but I know I won't have Fred's Appliance back to do it. I'll call someone who knows what they are doing.I will take the time to share this experience with the sites requested.


Response from Fred's Appliance Service:

Good Afternoon Raymond. Thank you for your note. We apologize greatly for your position on this service event. It was good speaking with you today in greater detail. I hope what we have offered is acceptable. Thank you again, and have a good evening. -The Fred's Team


Very nice guy!





prompt, efficient and courteous





Great service with Tim





Good service. Maytag covered repair




Jessica was very good with her phone demeanour. She was pleasant, helpful, and clear about your service.


Tim G.

Tim G.

RED4640YQ1 Roper Dryer Ran unit timed dry 40 min, no heat, set for 60 min, unit heating, tested all cycles, needs timer; ordrng 1 W11043389 (TIMER)

Near Porter Rd, Rootstown, OH 44272
Tim G.

Tim G.

JDB8700AWS2 Jenn-Air Dishwasher Found unit not draining, cleared pump, ran unit, op test ok;

Near Wedgewood Dr, Solon, OH 44139
Tim G.

Tim G.

GSS25GGHBCBB GE Refrigerator Cc temps not staying at set temp setting, frz will go as high as 17, Ff 36, set at 34, frz 0set at 0, Found unit not defrosting correctly, heater is green, put into forced defrost, only lasted 10min, did not defrost, needs heater, bi metal and control; ordrng 1 WR50X10065 (T STAT) and 1 WR51X10055 (HEATER) and 1 WR55X24347 (MAIN CONTROL)

Near Covington Ln, Chagrin Falls, OH 44023
Tim G.

Tim G.

WHIRLPOOL RANGE WFE525S0HV0 Installed and tested element, op test okOfr. 2500001800; Job Cmpltd,

Near Nicholas Way, Kent, OH 44240
Tim G.

Tim G.

KITCHENAID DISHWASHER KDTE404DBL0 Complaint that there is a loud sound when draining and states that the unit was never that loud as it is now. Tech checked the drain pump impeller and found ok. Tech tested a cancel drain and found a normal sounding drain pump. Tech filled unit with water and drained again to find same result. Tech found no abnormal sounds from the drain pump or any reason for having to replace pump. Customer stated that another company was out on her wall oven and they said the pump is bad. Unit is draining correctly and sounds normal. Customer advised that she is entitled to a second option ; Job Cmpltd,

Near Rauland Dr, Walton Hills, OH 44146
Tim G.

Tim G.

WHIRLPOOL WASHER WFW75HEFW0 Complaint that the unit wouldn’t start. Checked the unit and found a F8E1 no water detected entering the unit. Tested the unit in the diagnostics mode and found good pressure. Allowed unit to continue its self test, op test good. Found a lot of suds in the unit and spoke to customer about detergent usage. Tested the unit o a normal cycle, op test ng. Found when turning the unit on the display will light up then shutoff right a way. Tried resetting connection and found same result. Unit needs UI ; ordrng 1 W10911021 (UI), , schdld next appmnt for 4/3 TUE !,

Near Partridge Trail, Brecksville, OH 44141
Tim G.

Tim G.

KENMORE REFRIGERATOR 106.72209202 Complaint that the unit isn’t cooling enough. Checked unit and found the compressor running and the EVAP fan not. Checked and found 120vac present at the fan. Found a loose connection at the fan terminal that can’t be repaired. Unit needs new EVAP fan. ; ordrng 1 WPW10189703 (motor-evap. 6800), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 TUE !,

Near McClaren Ln, Broadview Heights, OH 44147
Tim G.

Tim G.

MAYTAG WASHER MVWC565FW , Installed motor and belt, tech also had to tighten the pulley. Cleared errors and ran recal cycle, op test good. ; Job Cmpltd,

Near W Ravine View Ct, North Royalton, OH 44133
Tim G.

Tim G.

WHIRLPOOL RANGE WFG520S0FS0 Complaint that the rt front valve is bent and the knob for the rr doesn’t work. Checked and found the valve stem bent and was able to correct. Found the rr knob broken and needing replaced. Customer to install knob on own. No return visit needed. ; ordrng 1 W11122880 (KNOB

Near Jupiter Dr, North Royalton, OH 44133
Tim G.

Tim G.

MAYTAG DISHWASHER MDBTT53AWW2 Installed lower spray arm and inspected gasket. Tested normal wash and watched for leaks. Unit ran for more than 20mins and no leak detected. Placed water leak mitigation mat down and advised the customer that if no water appears during the next few cycle to remove. Advised the customer that if water does appear to contact whirlpool. ; Job Cmpltd,

Near Woodlawn Dr, Parma, OH 44134
Tim G.

Tim G.

FRIGIDAIRE REFRIGERATOR FFHS2611PFEA Customer complaint is that the unit is making a loud noise. Found unit not running when arrived. Turned temp setting up to start unit to listen for sound. Turned unit off to reset and tired again to identify any abnormal sounds. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Compressor started up, all fan running and tech listened for over 25mins and nothing abnormal was heard. Tech suggested to the customer to record the sound if they can. Tech is not able to identify any sounds. ; Job Cmpltd,

Near Bancroft Ave, Cleveland, OH 44105
Tim G.

Tim G.

WHIRLPOOL WASHER WTW4616FW1 Complaint that the unit will not spin and the lid lock is constantly clicking. Checked unit and found a stored F5E2 lid lock fault. Tested lid lock and found to not lock. Quoted customer for repair and she stated that Aaron’s is responsible for the repair and refuses the quote. Tech advised that the customer contact Aaron’s so that they can contact us. Verified telephone number for GV.; Job Cmpltd,

Near Dunbury Dr, Maple Heights, OH 44137
Tim G.

Tim G.

FRIGIDAIRE DISHWASHER FFBD2406NW0A Complaint that the screws are loose or coming out of the control panel. Checked and found one screw missing due to the panel being cracked inside the panel. Unit needs new control panel. ; ordrng 1 154877801 (overlay) and 1 5304506542 (PANEL), schdld next appmnt for 4/3 TUE 8-11,

Near Milo Rd, Garfield Heights, OH 44125
Tim G.

Tim G.

MAYTAG WASHER MVWC415EW2 Complaint that the unit is not advancing cycles. Checked and found no cold water pressure causing a F8E1 error. Checked and found the cold water valve blocked by debris. Replaced valve, cleared error, ran recal cycle and , tested normal wash, op test good. Customers shutoffs for the water supply should be looked at and replaced by a licensed plumber the hot side doesn’t shutoff completely. ; used 1 W11038711 (VALVE) from stock, Job Cmpltd,

Near Parker Rd, Aurora, OH 44202
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Complaint that the unit will not wash or spin. Checked and found F7E1 basket speed sensor fault. Checked and tested the motor and found only to hum. Checked the cap and found open. Found cap open due to the connector on the top of the cap. Unit needs cap. TG WANTS PART FOR ACADEMY; ordrng 1 W11158831 (RUN CAP), schdld next appmnt for 4/2 MON 2-5,

Near Powers Rd, Bedford, OH 44146
Tim G.

Tim G.

MAYTAG REFRIGERATOR MFX2570AEB5 Complaint that the unit is leaking water and ice is forming on the floor of the fz. Checked and found the cause to be the grommet style drain. Replaced with new drain kit and cleared drain, op test good. The reset button the customer was referring to is the GFI the unit is plugged into. Advised the customer that they should have it changed out to a standard 120vac receptacle. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near E School St, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL WASHER MHW5500FW1 Complaint that the unit gives errors half way through the cycle. Customer provided pop (see pic). Checked and found a stored F3E1 pressure sensor error and F8E1 no water detected entering the unit. Cleared errors and checked the pressure hose and air chamber to find good and clear. Tested a diagnostics cycle to see inlet water pressure and found both hot and cold good. Unit completed the diagnostics cycle without error. Tested a normal cycle and found unit to cycle without error. Tech believes that detergent was the cause of the errors. Tech advised the customer to use no more then 2tbls to prevent suds. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near Bird Dr, Ravenna, OH 44266
Tim G.

Tim G.

MAYTAG WASHER MVWC415EW2 Complaint that the unit is making a abnormal sound when washing and possibly leaking. Checked unit for errors and found none stored. Tested a manual test cycle. Filled unit with water and found no leak. Tested agitation and found once full the tub and basket asm was sitting on the floor. Tested suspension and found needing replaced. Ordering suspension; ordrng 1 W10780044 (suspension), schdld next appmnt for 3/7 WED !,

Near OH-82, Mantua, OH 44255
Tim G.

Tim G.

GE REFRIGERATOR GSS25GGHBCBB Installed ice maker, op test good. ; Job Cmpltd,

Near Covington Ln, Chagrin Falls, OH 44023
Tim G.

Tim G.

WHIRLPOOL DRYER MDE5500AYW Complaint that the unit is making a loud squealing sound when running. Checked and found the unit needing rollers and pulley. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Quoted customer for repair ; ordrng 1 WP6-3700340 (bearing- i. 16.52) and 2 12001541 (bearing & roller asy 30.18)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/6 TUE !,

Near Peck Rd, Mantua, OH 44255