Tim G.

Tim has been with Fred’s Appliance as a service technician since 2004 and is now the Academy’s training instructor since mid to late 2015. When not teaching, Tim still completes calls on the road and helps out our other technicians on problem calls.

Tim has received certification in the following:

ASF

Nastec Basic skills,

Nastec Advanced

Wahers, Dryers, Dishwashers, Trash compactors, and Food waste disposals

Nastec Advanced

Ranges, Ovens, Cooktops, and Microwaves

Tim is currently working towards his Nastec Advanced refrigeration and Nastec teaching certifications.

 

Local Reviews
for Tim

Rated 4.8 out of 5 stars based on 63 customer reviews

Map of University Heights, OH

Excellent service.





Map of Chagrin Falls, OH

Really knowledgeable





Map of Pepper Pike, OH

Fast and efficient service




Very knowledgeable technician. Thank you for your efficient fix!


Map of Chagrin Falls, OH

very unhappy




When Tim lit the burners they were all about fifty percent yellow flames. He said there was no way to adjust these new stoves for that, there was probably too much air in the line and that eventually it would burn off. Well a yellow flame is from too little oxygen in the line.And I am told the flames can be adjusted. After he left I noticed a strong gas odor. I put soap bubbles on the hose connection and found a break in the line between the flex hose and it's brass connection.The hose was bad. I put a call into Tim and he called me back a few hours later. I placed the call within five minutes after he left.When he did call me back I told him of the leak. He said " Yea I was going to call you later today because I smelled the gas and I was afraid there might be a leak. How would you rate his service? I went to Home Depot and got a replacement hose and a friend replaced it for me. I still haven't fixed the yellow flame, but I know I won't have Fred's Appliance back to do it. I'll call someone who knows what they are doing.I will take the time to share this experience with the sites requested.


Response from Fred's Appliance Service:

Good Afternoon Raymond. Thank you for your note. We apologize greatly for your position on this service event. It was good speaking with you today in greater detail. I hope what we have offered is acceptable. Thank you again, and have a good evening. -The Fred's Team


Map of Chardon, OH

Very nice guy!





Map of Chagrin Falls, OH

prompt, efficient and courteous





Map of Solon, OH

Great service with Tim





Map of North Royalton, OH

Good service. Maytag covered repair




Jessica was very good with her phone demeanour. She was pleasant, helpful, and clear about your service.


Map of Walton Hills, OH

Great service





Map of Solon, OH

Great assessment




We appreciate the assessment made by the technician and will follow the suggested operation instructions and see if it makes any difference.


I loved the online scheduling system.




I loved the online scheduling system and the reminders. The service technician was on time and very polite. Best of all, he was expert and had my over the range microwave repaired in about 20 minutes.


Great Service




Satisfactory service, Thank you.


Great Service!!! Professional organization from the first email to Tim G. arriving and fixing machine. Thank you!!!




Awesome!!! Very happy with service and Tim G. who performed the miracle of fixing the wash machine!!


Terry




Service Visit


james




Outstanding


Tim G.

Tim G.

KDTM504EPA0 KITCHENAID DISHWASHER Complaint that the unit is leaking. Checked the unit and found the inlet valve to have froze (unit on a outside wall) and crack. Unit needs valve and the customer was given a estimate just in case the warranty won’t cover. Also the mod and set provided are not matching. Customer to contact whirlpool to get corrected. ; Job Cmpltd

Near S Woodland Rd, Shaker Heights, OH 44122
Tim G.

Tim G.

WDT720PADM3 WHIRLPOOL DISHWASHER Complaint that the unit isn’t filling with water and that the upper rack keeps falling. Found the float stuck in the up position causing the unit to not fill. Advised the customer to use no more than 2tbls of detergent. Installed upper rack wheels, op test good. ; Job Cmpltd

Near Old Farm Rd, CHARGIN, Chagrin Falls, OH 44022
Tim G.

Tim G.

KSSS42QDX04 KITCHENAID REFRIGERATOR Complaint that the unit doesn’t make ice. Checked ice maker and found to run when jumping T-H. Let unit cycle and found the valve to energize but not let any water in due to being blocked. Unit needs valve ; ordrng 1 W10853654 (valve-inlt), schdld next appmnt for 1/31 WED

Near Fox Glen Rd, Moreland Hills, OH 44022
Tim G.

Tim G.

GBD307PDS6 WHIRLPOOL RANGE Installed new control, op test ng. Checked and found now not to have a display from the LCD screen. Tech pulled main control and found many weak and compromised soldering joints that when pulling connections to replace the UI something now is causing the main control to not come on.

Near N Woods Ln, Solon, OH 44139
Tim G.

Tim G.

WTW4816FW1 WHIRLPOOL WASHER Complaint that the unit will not drain. Checked unit and found tub full of water. Found unit not powering on with 120vac present at the board. Tried to reset, op test ng unit needs control.; ordrng 1 W11124783 (CONTROL ), schdld next appmnt for 1/30 TUE

Near Erwin St, Maple Heights, OH 44137
Tim G.

Tim G.

JES9900BAS WHIRLPOOL RANGE Replaced rf burner and switch, op test good. ; Job Cmpltd

Near Mapleview Dr, Seven Hills, OH 44131
Tim G.

Tim G.

KRFF302ESS01 KITCHENAID REFRIGERATOR Complaint that the unit makes a lot of noise when running. Unit not running when arrived. Tech adjusted temps to get unit to turn on. Unit started up and found the damper motor to have failed causing the sound. Tech adjusted damper to halfway open and unplugged to stop the sound until replaced. Ordering damper. Tech also found no water supply to unit and the ice maker in the on position also causing some of the unwanted sounds. Tech unplugged the ice-maker power to prevent sounds. ; ordrng 1 WPW10594329 (control), schdld next appmnt for 1/30 TUE

Near Scarborough Rd, Cleveland Heights, OH 44118
Tim G.

Tim G.

WHIRLPOOL DISHWASHER PDB3600AWE Complaint that the unit works but doesn’t fill. Checked unit and found no power to fill valve due to a failed timer. Checked the float switch and found it it working but the leads are discolored. Unit needs the switch and timer. ; ordrng 1 WP99002431 (timer) and 1 WP99002560 (switch- wa), schdld next appmnt for 1/9 TUE !,

Near Willow Cir, Aurora, OH 44202
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 , Complaint that the unit just continues to run and doesn’t shut off. Found unit unplugged when arrived and tech applied power to find the drain pump running. Checked errors and found a F0E2 over suds condition. Cleared error and. Tested unit, op test good. Tech did find the lid loose at the left hinge. Tightened screws, op test good. Tech instructed on loading and detergent usage. ; Job Cmpltd,

Near Reservoir St, Mantua, OH 44255
Tim G.

Tim G.

WHIRLPOOL MICRO OVEN WMH73521CS3 nstalled door and switches, op test good. ; Job Cmpltd,

Near Old Tannery Trail, Chagrin Falls, OH 44023
Tim G.

Tim G.

KITCHENAID OTR MICROWAVE KMHS120ESS4 New door switches, op test good. ; Job Cmpltd, O-emld tckt [SdLink

Near Hook Hollow Rd, Novelty, OH 44072
Tim G.

Tim G.

WHIRLPOOL WASHER WFW9150WW01 Installed new hose from the dispenser to the tub. Tested a clean washer cycle to check for leaks and found none, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Lander Rd, Mayfield Heights, OH 44124
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Complaint that the customer washed a dress shirt and the collar straightener came out. Found the straightener between the washplate and the basket. Removed, op test good. Per the entitlement this falls in the 30 day customer ed. ; Job Cmpltd,

Near Channing Rd, University Heights, OH 44118
Tim G.

Tim G.

MAYTAG REFRIGERATOR MBF2258XEB5 Complaint that the fz floor gets covered I;ice and then the unit leaks. Checked and found the grommet style drain. Quoted customer for repairand installed new drain kit, op test good, use special project code for part S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmptd

Near Eaton Rd, University Heights, OH 44118
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5600XW3 Complaint that the unit is not spinning out. Checked unit for errors and found a F7E7 motor not able to reach target rpm F7E1 basket speed sensor fault. Spun basket by hand and found to spin good. Replaced the actuator and ran a recal cycle, op test good. Cleared the previous errors and ran a drain and spin, op test good. ; used 1 WPW10006355 (ACTUATOR 57.13) from stock, , Job Cmpltd,

Near Stonewater Dr, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR GD5YHAXNL00 Reclaimed unit and replaced the compressor. Pull vac for 15mins and found to hold a 28”vac for 15mins. Recharged with 5.0oz of 134a, op test good. Advised the customer to give the unit 12-24 hrs for proper cooling. ; Job Cmpltd,

Near Larchmere Blvd, Cleveland, OH 44120
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT111SFDB03 Complaint that the unit is not cooling. Per the Home Depot rep this is what the customer stated and they exchanged the unit. Found unit and found unplugged. Applied power and found the compressor and the fan working. Found the condenser starting to get warm. All connections good, advised the customer to keep plugged in for 24hrs and we will come out to get proper diagnosis. ; schdld next appmnt for 1/8 MON !,

Near Libby Rd, Maple Heights, OH 44137
Tim G.

Tim G.

WHIRLPOOL DISHWASHER MDB7749AWM2 Installed latch, op test ng control panel nor responding. Checked all connections and found on the ribbon cable discoloration. Unit was not showing signs of short during the last visit. Unit just wouldn’t start due to failed latch. Found service pointer W10727550B, called and spoke to Kurt at tech line sr# 7720906256 who issued a s-code (s25453 ) for the panel. Unit needs panel.; ordrng 1 W10811151 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/8 MON !,

Near Miller Ave, Maple Heights, OH 44137
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR KFIS29BBMS00 Tapped high and low sides to reclaim the unit and found also 200psi on the high side and a 2in vac on the low (compressor not pumping right). Replaced the compressor and pulled a vac on the unit for 15mins and watch off a vac for 15mins to hold. Recharged system with 5.50oz of 134a. Unit began to cool and compressor much quieter. Advised the customer to give the unit 12-24hrs for proper cooling. Set temps to proper temp settings. ; Job Cmpltd,

Near Oakhurst Dr, Brecksville, OH 44141
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Installed new valve and tested, op test good. Advised the customer to dispense up to 2gallons of water to remove air that may be in the line. ; Job Cmpltd,

Near Walvern Blvd, Maple Heights, OH 44137