Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 6691 customer reviews

Map of Lorain, OH

SERVICE WAS OUTSTANDING




Review of Fred's Appliance Service

THE YOUNG MAN WAS VERY PLEASANT AND EFFICIENT


Map of Painesville, OH

Good stuff




Review of Fred's Appliance Service

Corina was great .. quick , cleaned up and was nice to our kids and pets.


Map of Lyndhurst, OH

S




Review of Fred's Appliance Service


Map of Cleveland, OH

Great




Review of Fred's Appliance Service

Excellent thank you for the service


Map of Euclid, OH

Fixed problem and washer is working fine.




Review of Fred's Appliance Service


Map of Mentor-on-the-Lake, OH

Dishwasher Repair w/ Jason




Review of Fred's Appliance Service

Technician Jason arrived early to take on my dishwasher repair. He was professional and courteous. His work was efficient. I thought the cost for the appointment was somewhat expensive but I have to give your service people credit going into other homes during this time. Labor cost was fair.


Map of Solon, OH

Bad service




Review of Fred's Appliance Service

My freezer broke and was repaired, it worked for one month then broke again. Someone came out this week to repair it, it worked for a day then broke again. Now I’m left without a working freezer AND refrigerator side (which was never an issue) and can’t get service for 4 days (including the weekend). Disappointed


Response from Fred's Appliance Service:

Hello Lisa! Thank you for sharing your feedback. We apologize that the temperature issues with your refrigerator are still not resolved along with the wait on your return visit. We always try to take care of our customers as quickly and thoroughly as possible. We will be out on 4/6 to get this taken care of for you! Thank you! -The Fred's Team


Map of North Olmsted, OH

Berger




Review of Fred's Appliance Service


Map of Garrettsville, OH

Great job on warranty service




Review of Fred's Appliance Service


Map of Parma, OH

Theres




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

My service rep explained in detail every step of what he was doing and why it was being done. He is aware of the current need for social distancing and took every measure to adhere to requirements.


Bill




Review of Fred's Appliance Service

Very good service.


Good




Review of Fred's Appliance Service


Tom




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Great!




Review of Fred's Appliance Service

He did a great job being careful with the virus situation. Appreciated the new gloves and new shoe coverings.


Great service!




Review of Fred's Appliance Service


Great, professional service




Review of Fred's Appliance Service

I was really happy with the ease of communication, scheduling, and professionalism of the technician.


Service




Review of Fred's Appliance Service

Brian was very nice and considerate


Great service. Arrived when he said he would.




Review of Fred's Appliance Service

I always use Fred's Appliance. Everyone has always been helpful and the service has been great.


Great service!




Review of Fred's Appliance Service

Very pleasant! Great job!


Great service and quick




Review of Fred's Appliance Service

Knowledgeable and courteous


Great




Review of Fred's Appliance Service

It was good. He did his job, was polite, and left things the way they were when he came. Overall great job


Great




Review of Fred's Appliance Service


Diane




Review of Fred's Appliance Service


Washer repair




Review of Fred's Appliance Service

In this time of worry about the corona virus i found that the repairman kept his distance, did a good job and quickly left. Exactly what i had hoped for


Nice Guy,Bullshit Explanation




Review of Fred's Appliance Service

Nice Guy,Bullshit Explanation - Blamed it on Whirlpool design of oven for not working. When the temperature is set to say 350 when the beeper sounds it still not at that cooking temperature. To say you have to wait another 20-30 miniutes is bullshit!! If it's a product problem, replace it period or report it to Whirlpool for replacement don't give us a piece-meal solution to det around the problem!!


Response from Fred's Appliance Service:

Hi Karen, We appreciate your sharing your review with us! There is often confusion around preheating an oven. The initial pre-heat is based on the heat increasing the resistance of a temperature sensor that is located at the top of the unit. Since heat rises, the temperature sensor senses, say, 350 degrees before the sides, back, and bottom of the oven cavity reach that temperature. The best way to check the temperature of the unit is to place a cast iron skillet/pan on the center rack and, using an infrared thermometer, take the temperature of that pan. You will typically find the pan has reached the set temperature about 10-15 after the oven sensor reaches temperature and causes the unit to beep. We hope this helps clear up the preheat process. If you find that your unit still isn't reaching temperature after 10-15min after the preheat, please give us a call. We will be happy to take a look at your unit! Thank you! The Fred's Team


Mario




Review of Fred's Appliance Service

Thanks being on time


Great service reps- super knowledgeable




Review of Fred's Appliance Service

I was very happy with their work. They found what my problems were coming from with ease.


Great service




Review of Fred's Appliance Service

Our technician was very thorough and informed us about what she was doing. Unfortunately our refrigerator was too expensive to repair versus buying new. I appreciate the quote to fix it and Corina’s advise. That’s why we always use Fred’s because the employees are great!


Response from Fred's Appliance Service:

Hi Judith, We are sorry to hear that the repair was more expensive than replacing the unit. However, we are happy that Corina provided you with great service and advice! Have a great weekend! The Fred's Team


Fast Repair




Review of Fred's Appliance Service

Joe O, the Fred's technician who repaired our washing machine was courteous and efficient. He had us back in business within minutes after arriving. The wash was piled up, so we did a lot of washing after he fixed and it works fine.


Very personable, knowledgeable, and quick




Review of Fred's Appliance Service

Dan H, is a true professional in every sense of the word. knows exactly what he's doing and is easy to speak with. Your company is blessed to have a great staff, both the one's that we interact with on the phone as well as your service technicians. Great personnel and totally appreciated even though the products that are being manufactured are overall very poorly made. How sad is that?


Great work




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very Knowledgeable




Review of Fred's Appliance Service

Corrina was extremely professional and Knowledgeable. She answered all questions in a way that was very understandable. She was very patient and did not mind breaking down lingo as if she was talking to a two year old. She was the only contractor who throughly explained how the plumber should have installed the saddle valve. I wish we had this information before I hired the plumber.


good service




Review of Fred's Appliance Service

was under warrenty


Freezer Fixed Fast!




Review of Fred's Appliance Service

Great service for start to finish. I was impressed with the online scheduling. It was easy and asked non-technical relevant questions. Upon arrival to our home, Dan and his tech-in-training were very professional throughout the service call. He told me the problem, solution, cost and timeline until the job would be completed. Dan returned when the part arrived at my home and quickly installed the thermostat. Thanks for being a reliable company with awesome techs. I highly recommend Fred's Appliance Repair. (BTW, Dan is/was a great mentor from what I saw.)


Quick and easy




Review of Fred's Appliance Service

Service person was right on time, polite and efficient. I was completely satisfied.


CORINA IS GREAT!!!




Review of Fred's Appliance Service

Jeff and Corina B are the only reason I have kept my sanity through this whole process that began all the way back in November. Whirlpool should take a few lessons from them about what "customer service" means.


Good service




Review of Fred's Appliance Service

The service man was very knowledgeable and professional. He arrived on time and completed the repair in a timely manner.


Service




Review of Fred's Appliance Service

Awesome! Assessed the situation, provided detailed description of issue, Priced the new part, presented it to me, i accepted and he ordered. Part was shipped to my house and he came next day to install it. Perfect. Could not ask for better service. Have used multiple times and could not be happier. Tech was professional and courteous.


Great service, fast and efficient




Review of Fred's Appliance Service

Everything was great. The two technicians we had out were professional and explained everything well. Communication with the company was also great. Quick responses and tracking to see when the technician was on his way.


Install a drum felt seal on dryer




Review of Fred's Appliance Service

Great service, very professional


good service fair price




Review of Fred's Appliance Service


Fred’s Appliance Best in CLE




Review of Fred's Appliance Service

We have used Fred’s a number of times. They are professional and timely. Simply the best the CLE has to offer.


Great




Review of Fred's Appliance Service

They were good thanks


good repair and explainations to questions asked




Review of Fred's Appliance Service

Two different technicians to complete job, both friendly and professional.


Cheryl




Review of Fred's Appliance Service

We've had Jeff here before. He's always here on time and very pleasant. He's very knowledgeable on appliances. Quick with his assessment.


Washing Macine Repair




Review of Fred's Appliance Service


Mike




Review of Fred's Appliance Service

Great service and communication.


absolutely nothing fixed




Review of Fred's Appliance Service

When he arrived he listened to me for about 10 seconds. Was pleasant but ultimately only changed one ridiculous setting thereby accomplishing absolutely nothing. Uninformed. Still now everything in my refrigerator is constantly freezing causing me to throw food away in this time of crisis. Disappointed yet again by ineptitude.


Response from Fred's Appliance Service:

Hi Jill! Thanks for sharing your experience with us. We are sorry to hear that this issue has still not been resolved with your refrigerator. We do see a return visit scheduled for 3/30/20 to get this resolved for you. If you have any questions along the way we are here to help. Thank you! -The Fred's Team


Renee




Review of Fred's Appliance Service

Dan and the young man with him were very professional and kind.


service




Review of Fred's Appliance Service

Excellent and prompt service.


arkley99@gmail.com




Review of Fred's Appliance Service

great service, awesome price!


efficient, arrived next day.




Review of Fred's Appliance Service

no cost, under warranty.


Great Service




Review of Fred's Appliance Service


Great service call from Corina




Review of Fred's Appliance Service

We always ask for Corina. Very personable and explains up front the problem and costs.Concerned though that we are charged a service call charge plus labor. Would like to see the service call lessened or eliminated if you are actually having work done, then pay the labor charge. Charges to install a $30.00 part were $200.00+


Response from Fred's Appliance Service:

Hello Bea, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that Corina was personable and explained the problem and costs up front! Thanks! The Fred's Team


Best company




Review of Fred's Appliance Service

Very good company


Great service




Review of Fred's Appliance Service


Above average.




Review of Fred's Appliance Service

Very nice


Awesome. Had the parts on his truck




Review of Fred's Appliance Service

Very skilled an knowledgeable


Outstanding Service




Review of Fred's Appliance Service

Corina was knowledgeable, efficient and informative and a real pleasure to have contact with. Fred’s Appliance truly has a top-notch employee!


Very nice repairman. Finished quickly




Review of Fred's Appliance Service

Great job. Will be using them in the future for appliance repairs on my rental properties.


Fantastic service from Corina and her apprentice.




Review of Fred's Appliance Service

Thanks so much for your continued excellent service!


Quick response & excellent service




Review of Fred's Appliance Service

Very pleased with the technician who was polite and helpful. I was happily surprised when the office called me first thing in the morning and scheduled an appointment for that morning. We will use Fred’s again, but hopefully not too soon!


Deborah




Review of Fred's Appliance Service

I declined service because it was so expensive $368.00 to repair. I could almost get a new washer. Not happy about service charge of $105.00. I will never use Fred Appliance again. Take me off your list.


Response from Fred's Appliance Service:

Hi Deborah! Thank you for sharing your experience with us! We know unexpected appliance repairs are never fun. We frequently re-evaluate our pricing structure to ensure it is within the industry standards and allows us to provide stellar service. Our trip and diagnostic is guaranteed for thirty days. Thanks and have a good weekend! The Freds Team


Fast, quick service




Review of Fred's Appliance Service

Bought a brand new refrigerator and the water line was pinched. Jason came in and replaced it in 5-10 minutes. He was fine so quickly I asked my husband what happened and why he’s leaving. Everything has since ran smoothly.


Great service, knowledgeable technicians




Review of Fred's Appliance Service


corina




Review of Fred's Appliance Service

polite and prompt, quickly diagnosed issue and presented several options to us. Thank you


gabriel was a pleasure to have in my home




Review of Fred's Appliance Service


Quick response




Review of Fred's Appliance Service


Very happy and satisfied!




Review of Fred's Appliance Service

A wonderful experience with your company. Thank you. Our service man David was exceptional. Smart, friendly and kind. Did a superior job.


Dryer serviced




Review of Fred's Appliance Service

David is GREAT!!!!


Good




Review of Fred's Appliance Service


I can’t blame Brian for this but the initial tech didn’t know what he was doing. A major rip off.




Review of Fred's Appliance Service

I can’t blame Brian for this but the initial tech didn’t know what he was doing. A major rip off. The defrosting of the freezer was always a problem but it was never looked at.


Response from Fred's Appliance Service:

Hi Richard! Thank you for sharing your experience. Our goal is to diagnose the issue on the first trip and we apologize that it didn't happen that way for you, however, we are glad that Brian was able to get you taken care of. If you have any other questions or concerns about your repair please let us know. Thanks and have a good day! -The Fred's Team


great feedback from tech.




Review of Fred's Appliance Service


Fast and Effective




Review of Fred's Appliance Service

Tech knew his stuff, easy experience


Excellent!




Review of Fred's Appliance Service

David was friendly, professional and had our oven fixed in no time! This was a warranty service but rest assured I will contact Fred's for any future repair needs. I was very impressed with the entire process and will also refer friends. Thank you so much and stay safe and healthy!


great and efficient service!




Review of Fred's Appliance Service

Joe was very thorough in helping us understand what happened and how to record the issue on my phone if it happens again. Would recommend him for professionalism and efficiency!


Excellent




Review of Fred's Appliance Service

Corina was courteous, professional and very nice!


Alex




Review of Fred's Appliance Service

Excellent service as usual. I love working with your company. Prompt, proficient, and fair.


Easy and Professional!




Review of Fred's Appliance Service

Very receptive company. Appointment setting/confirmation was easy and thorough. The tech was punctual, friendly, helpful!


Great service




Review of Fred's Appliance Service

Fred’s is the best for appliance service.


Great Service




Review of Fred's Appliance Service


Thanks for the great service




Review of Fred's Appliance Service

Will choose you again


Great job, professional and courteous




Review of Fred's Appliance Service

An excellent job by Gabriel. I was also impressed by the commitment to safety during the COVID-19 outbreak; he called from the driveway and explained that upon entering, he would maintain 6 feet of space while working. Outstanding!


Great




Review of Fred's Appliance Service


Prompt effecient service




Review of Fred's Appliance Service

Corina was friendly and professional. So grateful she was able to come to my home to fix the dryer, especially during these difficult days!!!


Service call




Review of Fred's Appliance Service

Excellent service call


Good Service




Review of Fred's Appliance Service


Tom




Review of Fred's Appliance Service

Washer repair


Great service




Review of Fred's Appliance Service


Carolyn




Review of Fred's Appliance Service

Not good my machine still dies but work and ha making a loud sound


Response from Fred's Appliance Service:

Hi Carolyn, We are sorry to hear that you washing machine still isn't working. Someone from our team will be calling you shortly to get this taken care of! Thank you! The Fred's Team


Great




Review of Fred's Appliance Service

David was polite, professional and knowledgeable. He took of the problem quickly and efficiently. We would definitely recommend his service. Thank you again for getting our appointment in on Monday


Professional and knowledgeable




Review of Fred's Appliance Service

Professional


Very prompt and quickly solved the problem




Review of Fred's Appliance Service

Suggestion : with a new appliance teach the new owner how to set it up. It was foreign to me.


Response from Fred's Appliance Service:

Hi Mary! Thank you for your feedback. We are glad Jeff was able to explain the operations of your refrigerator and adjusted the settings for you. If you have any questions about your visit feel free to reach out. Thanks again and have a good day! -The Fred's Team.


Great Service




Review of Fred's Appliance Service

We had Jason from Fred’s Appliance and he is very knowledgeable about everything. We had him come out last year and requested him this year. He was very polite and could not ask for anyone better. Would recommend Fred’s appliance to anyone.


oven repair




Review of Fred's Appliance Service


Fred’s Appliance is a fantastic company; they were helpful every time I called them




Review of Fred's Appliance Service

Did a good job; arrived an hour ahead of window of time that I was given; fortunately, I was at home. The person doing the work was an apprentice with his mentor watching. Door appears to be working well. Thanks;


Response from Fred's Appliance Service:

Hi Martha, Thank you for taking the time to share your experience with us! Sometimes our technicians run early and we like to get the customer taken care of early if possible! If not, we are happy to wait for the timeframe. We are so glad to hear that the door is working well and that we were helpful each time you reached out! Thank you! The Fred's Team


great service, friendly tech.




Review of Fred's Appliance Service


Bruce




Review of Fred's Appliance Service

Great service and he was very helpful explaining our situation... very nice guy


Good Experience




Review of Fred's Appliance Service

Corina arrived on time, was friendly and knowledgeable. The price was fair. I will definitely call Fred's Appliance for future repairs.


Great service




Review of Fred's Appliance Service

I will use your services again and recommend to others.


Paul




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

Dan was great very professional


A good job.




Review of Fred's Appliance Service

Everything fixed by a guy who knew what he was doing.


Fast and Great Service




Review of Fred's Appliance Service


Pricey!!!




Review of Fred's Appliance Service

Jason was timely and professional. I do feel the pricing was very high service fee $98 then labor costs $114 and parts $47. The tech was only here for 35 minutes. $274 in total. ☹️


Response from Fred's Appliance Service:

Hi Kelly! Thanks for sharing your feedback. We frequently re-evaluate our pricing structure to ensure it is within industry standards and allows us to provide excellent service. We are glad Jason was timely and able to repair your dryer on the first trip. We do warranty our trip and diagnostic fee for 30 days. If you have any questions or concerns please feel free to reach out. Thanks again! -The Fred's Team


Stove burner




Review of Fred's Appliance Service

Jason was very efficient and pleasant. Would recommend 100%


wonderful experience




Review of Fred's Appliance Service

Joe was outstanding


Great service, Jason really knows his stuff!




Review of Fred's Appliance Service

the appointment was kept perfectly, Jason tested all aspects of my concerns re: washing machine. Thanks!


Great service




Review of Fred's Appliance Service

Gabriel was very knowledgeable, friendly, and professional. We will be using your services again!


Fast Service




Review of Fred's Appliance Service

Contacted then on Wednesday afternoon, they were here Thursday morning at 8 am. Technician was friendly and knowledgeable. Very good experience. Highly recommend.


Oven




Review of Fred's Appliance Service

Unfortunately this is the second repair on the control panel in the past 1and half years


Response from Fred's Appliance Service:

Hi Morley! Thanks for sharing your experience. We apologize that the error codes returned on your wall oven. It looks like Dan was able to get you all taken care of today. If you have any questions about your repair feel to reach out. Thanks for your feedback and have a great weekend! The Fred's Team


Great service




Review of Fred's Appliance Service

Very knowledgeable and valued me ad a customer.


Microwave Still Broke




Review of Fred's Appliance Service

The microwave is still broke


Response from Fred's Appliance Service:

Hi Steve, We are so sorry to hear that your unit isn't working. Please give us a call at 1-888-45-FREDS to schedule a service visit. Thank you! The Fred's Team


Icemaker




Review of Fred's Appliance Service

The service man, was quick to find the assumed problem with our ice maker. He told us to call if the problem continued.


The way service is supposed to be!




Review of Fred's Appliance Service


Miran




Review of Fred's Appliance Service

The repairman was professional and knowledgeable.


Excellent service




Review of Fred's Appliance Service


Great service by Gabriel




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Dave was very friendly & prompt. He fixed the problem quickly & was very professional.


Awesome service




Review of Fred's Appliance Service

The technicians were professional, friendly, and well prepared for visit. They provided an estimate and time frame so I could plan accordingly.


Thanks for response so quickly. It would have been hard not to have a dryer working




Review of Fred's Appliance Service


SUPER FANTASTIC




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very good




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Brian is GREAT. Polite, left my place neat. Super informative.


Finally got to the issue




Review of Fred's Appliance Service

Third time is the charm , last tech finally exercised the ghost out of my machine.


Response from Fred's Appliance Service:

Hi Raymond, We are so happy to hear that we were able to get your unit up and running again! Please let us know if you have any troubles at 888-45-FREDS. Thank you! The Fred's Team


Great




Review of Fred's Appliance Service

Jeff did a spectacular job very professional considerate and efficient. Thank you for a job well done


Very professional and great service.




Review of Fred's Appliance Service

Repair man was thorough and arrived on time.


Jeff did a good job




Review of Fred's Appliance Service


Amazing service




Review of Fred's Appliance Service

Quick, efficient, and very knowledgeable with the issue. Not only did he fix it, but elaborated on ways to prevent it from happening in the future. I would definitely recommend. It was nice that the company sent out a familiar face since I’ve used this company to service other appliances at my home.


Great




Review of Fred's Appliance Service

Knowledgeable skilled complete information helpful suggestions couldn't have been better good communication by your phone personnel thank you


Great




Review of Fred's Appliance Service

We need to run the washer a few more times but i think you fixed it,The service and comunication was spot on thankyou


Great service




Review of Fred's Appliance Service


Gloria




Review of Fred's Appliance Service

As always Jeff M. did an outstanding job. He was my first experience with Fred’s service. His knowledge, professionalisms, and dedication is the main reason I am a repeat customer. He is also the reason I recommend Fred’s.


Great service and expertise.




Review of Fred's Appliance Service

Brian repaired a repair attempt by another vendor. We just now have the washer back in service after 35 days of two failed repairs and he being able to correctly and efficiently repair.


Great. Service mam




Review of Fred's Appliance Service


Very good




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

he was great. Fast, efficient and very courtious.


Great




Review of Fred's Appliance Service

He was thorough and honest. Arrived in a timely manner


Great service and nice guy ♥️




Review of Fred's Appliance Service

Fixed fast, a real joy of a person 🥰


Fast And Efficient Service!




Review of Fred's Appliance Service

Jason was professional, personable and helpful and efficient. Very happy with service!!!


Great job, the refrigerator is as good as new.




Review of Fred's Appliance Service


Quick diagnosis of problem




Review of Fred's Appliance Service

Jason was very professional and personable. Good service!


Outstanding Service




Review of Fred's Appliance Service

Gabriel was excellent. I will definitely use your services for future appliance issues. Thank you so much!


Great company all around




Review of Fred's Appliance Service

Our technician made sure the job was not only done timely but done right also.


Prompt, courteous with a sense of humor




Review of Fred's Appliance Service


Fred




Review of Fred's Appliance Service

Great service. Very friendly and professional.


Timely service




Review of Fred's Appliance Service

The service guy was timely but seemed to not want to answer my questions. I was concerned that he replaced the main board and not the panel. He took the panel with him after he told me previously that he would replace both. I was not completely satisfied


Response from Fred's Appliance Service:

Hello Pamelina, Thank you for taking the time to submit your review. We are happy to hear that your technician was timely. However, we are sorry to hear that you did not receive 5 star service! We have a make-it-right policy and would appreciate the opportunity to do just that: make it right! Please feel free to email or call us (service@fredsappliance.com or 1-888-45-FREDS) to let us know if there is anything we can do to change your rating to 5 stars. Thank you, The Fred's Team


Solid service




Review of Fred's Appliance Service


Prompt, great service




Review of Fred's Appliance Service

Joe, the tech, did a great job. He was knowledgeable, personable, and polite.


Chris




Review of Fred's Appliance Service

Brian was great! On time, fast and efficient!!


washer inspection and repair




Review of Fred's Appliance Service

Punctual, efficient, educational


Marsha




Review of Fred's Appliance Service

Very good and knowledgeable.


Gabriel




Review of Fred's Appliance Service

Gabriel was on time, courteous and very knowledgeable. He was respectful of our homes cleanliness and took care of our washing machine issue very thoroughly.


Great service




Review of Fred's Appliance Service

Technician was very nice and explained my problem to me thoroughly.


Russ




Review of Fred's Appliance Service


Fred’s appliance great company




Review of Fred's Appliance Service

Friends is a great company. Have enjoyed their service a couple of times. Jeff arrived on time and did a super job.


Great Service




Review of Fred's Appliance Service

Great technician


Washer repair




Review of Fred's Appliance Service

Excellent, professional service


Crate service on time very pleasant man




Review of Fred's Appliance Service


Great service and very knowledgeable




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Johanns




Review of Fred's Appliance Service

Nice man, polite and hard worker. Fixed everything!


Great Service as Always




Review of Fred's Appliance Service

Gabriel is a consummate professional and a great representative of the efficient and quality work that we've always experienced with Fred's


Great service




Review of Fred's Appliance Service

Clean and efficient


Great Sevice




Review of Fred's Appliance Service

Nice, professional.


GREAT SERVICE




Review of Fred's Appliance Service


Great job!




Review of Fred's Appliance Service

Fixed a cracked hose on my water dispenser. Guy did a great job, would highly recommend this place.


Great and Quick service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

I was so pleased with the good results getting my Washer back working.. after coming out the second time replacing parts that was sent to my home the following day ..and was able to track my worker , while I was at work myself.. These guys are awesome, they also called my phone to see if everything was completed to my satisfaction.


Ken




Review of Fred's Appliance Service

Quick very professional very happy.


Great first experience




Review of Fred's Appliance Service

Excellent service !


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Gabriel was courteous, knowledgeable and informative.


Great




Review of Fred's Appliance Service

Corey was very efficient and did a GREAT JOB! Would use this service again


Service




Review of Fred's Appliance Service


Maureen




Review of Fred's Appliance Service

Great and kind service


Great




Review of Fred's Appliance Service


2 year old Maytag would not spin




Review of Fred's Appliance Service

Was advised drive motor was warranty and balance of repairs will be $600 , so $150 more than a new replacement washer When it was actually a spluch issue and the replacement part was $9 off eBay and 15 min start to finish job Washer now spins properly , feel that I was being taken advantage of with the $600 repair estimate Still charged me $100 to try to rip me off


Response from Fred's Appliance Service:

Hi Arnie, Thank you for taking the time to share your experience. I connected with your technician and he stated that the motor was so hot that he could not hold his hand on it and the gearcase was extremely loud indicating worn gearcase bearings. We appreciate you sharing your review with us! Have a great weekend! The Fred's Team


Customer service horrible , technician great !




Review of Fred's Appliance Service

Dealing with the customer service people was horrible at best . After receiving a package at my home with no warning or scheduled appointment. One operator hanging up on me and the second trip to my home . I got my washing machine fixed . The tech that showed up was completely opposite. Kind helpful and knowledgeable.


Response from Fred's Appliance Service:

Hi Raymond! Thanks for sharing your experience. We apologize that your interactions with our office team were not in a positive light. We will be reviewing the chain of events and making changes in order to provide stellar customer service in the future. We are so glad that Art was able to resolve the issues with your washer. If you have any further questions or concerns please feel free to reach out. Have a good weekend! -The Fred's Team


Great service




Review of Fred's Appliance Service

Very professional


Great Service




Review of Fred's Appliance Service


Reassuring




Review of Fred's Appliance Service

I was led to believe (as result of contacting the manufacturer customer service and then talking with their safety dept) that I may have a serious issue and Jason was dispatched by that mfgr to assess my issue. Jason ran diagnostics, asked me many questions and was able to allay my concern and shared documentation in the service manual that backed up his conclusion.


gabriel p




Review of Fred's Appliance Service


GREAT SERVICE




Review of Fred's Appliance Service

SOLVED PROBLEM WITH NO ISSUES.


he did great




Review of Fred's Appliance Service


Andrea




Review of Fred's Appliance Service


Very good




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He was fine. Thanks


Great




Review of Fred's Appliance Service

He did a good job thanks for asking


Great




Review of Fred's Appliance Service

Excellent. Very nice and professional


.




Review of Fred's Appliance Service


Nice job




Review of Fred's Appliance Service

Dan is a diligent hard working service man.


Great service and very timely




Review of Fred's Appliance Service

Gabriel was great to work with. He is very knowledgeable and explained the problem in a way that we could understand. Fred’s appliance as a whole is great to work with.


William




Review of Fred's Appliance Service

Great service. Arrived early to my home and completed the job very professionally.


Constance




Review of Fred's Appliance Service


Very pleased with service call




Review of Fred's Appliance Service

Dan was very courteous and helpful. Even though a three hour appointment window is not bad -- anything can happen to delay a service call -- I was really happy that Dan showed up right on time -- that has NEVER happened to me before. I will recommend Fred's to anyone I know who needs a repair done.


Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "The heater received is not the same size as the original(see pics), reordering heater; ordrng 1 W10518394 (heater)"

Near Rabbit Run Dr, Brooklyn, OH 44144
Dan H.

Dan H.

DRYER KENMORE 110.6002201 "Customer complaint that unit is not heating, confirmed, found thermal fuse, element , and thermal cut off open, customer does not want repair at this time; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 WP3392519 (thermal fuse)"

Near Decker Dr, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is not making ice, confirmed, ice maker is receiving 120vac, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Rashell Dr, Walton Hills, OH 44146
Corey L.

Corey L.

DRYER GE GTD65EBSJ2WS "Customer complaint dryer not heating, confirmed, found violet wire to element had a thermal event and detached from element, harness WE15X23863 is not available spade connector can be replaced and new crimped on if we can locate the element which I cannot find even a part number to look up for, left quote for customer and advised put parts will research further and get back to customer with quote if found"

Near S Bexley Cir, Strongsville, OH 44136
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSF705HBS00 Cc: noiseEvap fan hitting ice build up. Unit not defrosting properly. Defrosted unit. Needs control and ff evap thermistor; ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)

Near Clarkwood Dr, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 Needs wiring harness in main control frost buildup on the fresh food evaporator; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)

Near Schramling Rd, Pierpont, OH 44082
Corey L.

Corey L.

WASH/DRY STACK KENMORE 417.948023 "Customer complaint washer stopped spinning and had a burning smell, ran spin, motor spinning belt not moving, tub nor transmission is bound, tension pulley is there but weak, quoted to replaced tension spring; ordrng 1 3204425 (spring), used 1 SHIPPING (shipping and handling) from stock"

Near Brick Mill Run, Westlake, OH 44145
Corey L.

Corey L.

WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint of a humming noise while switching from rinse at the beginning of spin then tapers off, no errors, nothing is bound up, capacitor is failing; ordrng 1 W11158830 (capacitor)"

Near Parkmount Ave, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Customer complaint fridge makes a loud noise and stops when doors open, confirmed, evap frozen and fan hitting ice, bi metal was closed, unit needs fan kit and control; ordrng 1 W11043763 (cntrl-elec) and 1 W11334745 (THERMISTOR AND FAN KIT)"

Near W 147th St, Cleveland, OH 44135
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Cc unit will not start and will not make selections have to power cycle it to get it to work for a few minutes Found UI not responding can’t access diagnostics flipped breakerEntered diagnostics after boot up found UI responding then stopped Needs UI board ; ordrng 1 W11297728 (console)

Near Brighton Dr, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Water is leaking from the housing dispenser there is a hole; ordrng 1 W11127357 (housing)

Near Tote Rd, Rock Creek, OH 44084
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "CC that the microwave and oven do not work. Found the magnetron has failed. Heated oven to 350*, took temp after 15 min. Heated. Will need a magnetron and inverter. ; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON )"

Near North Royalton, OH 44133
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE204EPA4 Cc unit upper rack rails brokeConfirmed right slide rail welds broken. Unsure of why this wasn’t pre Id. Ordering parts.; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10546503 (adjuster)s

Near Hall St, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 CC that the unit is leaking on heavy duty cold. Started a cycle with a comforter. Called t/l Scott. Told me to replace the deflector for the vent . There’s a Service pointer.; ordrng 1 W11409996 (COVER)

Near Tamarack Trail, Brecksville, OH 44141
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc unit is moving during spin cycle, once in a while. Customer has agitator and concerned that when using towels they might be getting wrapped around agitator. Customer has been pausing and rearranging clothes. Has marks on floor to mark where uni is at. Ordering suspensions; ordrng 1 W11130362 (suspension)"

Near W 37th St, Lorain, OH 44053
David R.

David R.

WASHER MAYTAG MVWB725BW0 "Cc of LD (long drain error). Plugged in unit, drain pump automatically comes on, stuck in flood mode. Drain pump is good and nothing is stuck or obstructing it. Blew through pressure hose, clear. Control needed. Also gave customer estimate for bad bearings. Paid SVC, do. Or order parts; ordrng 1 W10763749 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Urban Cir N, Lorain, OH 44053
Dan H.

Dan H.

RANGE MAYTAG MER8700DS1 "Customer complaint that oven is not heating, confirmed, found element blown, element is receiving 240vac, unit needs new element, ran entitlement, part is covered under 10 year extended warranty ; ordrng 1 W10779716 (elmnt-bake)"

Near Richmond Rd, Solon, OH 44139
Jeff M.

Jeff M.

RANGE ELECTROLUX EW30EF65GSH "Touch panel display has failed needs replaced estimate only; ordrng 1 316538416 (control panel asse), used 1 SHIPPING (shipping and handling) from stock"

Near W Main St, Madison, OH 44057
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cc not cooling, also FZ light is out.. FZ is 0*. FF in the 50s. Found FF evap covered with ice. Ordering fan with harness, led module, controls. ***2 job count*** ; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10843353 (module) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"

Near Eastview Ave, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER KENMORE 110.3163261 "Cc glass broke Found glass broken from lid Separated the 2 half’s and found that the second half is also broken Needs second half of lid Put unit back together ; ordrng 1 W10885619 (frame), used 2 SHIPPING (shipping and handling) from stock"

Near Waterfowl Ln, Chardon, OH 44024
Jeff M.

Jeff M.

MICROWAVE MAYTAG MMV4205DB1 The unit is drawing 7 A. Magnetron is not engaging needs a new magnetron covered under the 10 year warranty; ordrng 1 W10818686 (magnetron)

Near Sterling Rd, Madison, OH 44057
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW4 "Customer complaint that cycles are not operating properly, ran diagnostics found f7e3(main drive module over current) and f7e9(locked rotor) error codes, found water sealing passed tub seal into motor, unit needs new gearcase, motor, and rotor; ordrng 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEARCASE)"

Near Sunset Dr, Warrensville Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR GE GFSS2KEYCSS "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"

Near Hyannis Port Cir, Avon Lake, OH 44012
Dan H.

Dan H.

DRYER WHIRLPOOL NGD4655EW2 "Customer complaint that unit is not heating, found gas turned off, turned gas on, unit heated, unit is operating as designed"

Near Noble Rd, Cleveland Heights, OH 44121
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc that the unit is making a humming noise. Found the evaporator fan rattling. Will need a new fan.; ordrng 1 W11334745 (FAN)

Near Arthur Rd, Wickliffe, OH 44092
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW0 "Customer complaint that unit does not fill with enough water , Ran diagnostics found f0e3(over load) error code , ran test cycle, unit completed, started normal wash cycle , unit filled to normal water level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Forest Hill Ave, East Cleveland, OH 44112
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is humming , found unit stuck in continuous drain, canceled, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Tuxedo Ave, Parma, OH 44134
Jason N.

Jason N.

WASHER MAYTAG MHW6630HC0 "Cc unit coding low flo. Customer stated it also leaked once on last use. Ran diagnostics, found code f8e1 for water valve failure. Cleared code ran valve tests and auto test cycle. Good flow on both hot and cold. Could not duplicate a leak on unit either, filled tub to max allowable in manual fill mode. Drain line at good height into wall standpipe. Customer states she will she a Lo flo code near the end of the wash cycle. Ordering press switch and control.; ordrng 1 W11314654 (hose) and 1 W11316246 (switch-wl) and 1 W11322883 (cntrl-elec)"

Near Grey Friar Way, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFX2571XEM0 "Installed new ice maker and air damper, op test good"

Near Maplewood Rd, Parma Heights, OH 44130
David R.

David R.

WASHER MAYTAG MVWB765FW1 "F6E2 communication code. Found F6E2, F6E3. Unit unplugged, plugged in, giving code. Tried to go through diagnostics and stopped midway through. Numbers switching by themself. Ordering control, UI. ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"

Near Oakhurst Ln, Strongsville, OH 44149
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH32519HZ-2 "Customer complaint that unit starts then shuts off, heated glass of water several times, unit is working properly, unable to duplicate the problem , unit is operating as designed"

Near Fieldstone Trail, Independence, OH 44131
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE104ESS3 Installed adjuster. Op test ok

Near Higley Rd, Rome, OH 44085
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW6200V I ran the machine through diagnostics also ran a small cycle a small load tested good

Near Walnut Blvd, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER WHIRLPOOL WFW6620HW0 Installed tub Ran spin cycle OP Test Ok Ran spin with items in and unit still seems like it’s shaking to much Advised customer it may be the pedal stool if issue comes back with a much more even load size And to contact homedepot or whirlpool if that’s the case

Near McClintocksburg Rd, Diamond, OH 44412
Corey L.

Corey L.

DRYER WHIRLPOOL WED49STBW1 "Customer complaint dryer takes two cycles to dry clothes, ran timed dry, unit heating, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent was excessively long and with several bends"

Near Clareshire Dr, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KTRS20MAWH10 "Customer customer ff not cooking well but frz seems ok, confirmed temps were 10 frz and 50 ff, fans and compressor running, evap frozen solid, heater checks pass, found bi metal open while covered with ice, replaced with ts bi-metal, op test good, advised customer to allow 24,48 hrs for temps to settle; used 1 WR50X10010 (THERMOSTAT) from stock"

Near Greenview Ct, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Customer complaint ice cream felt soft and could not go without a fridge if something happened, temps were 35 in ff and -10 to 0 in frz, frz set to -2 last night, explained ice cream will not refreeze, low side at +1 psi, no dye, unit operating as designed"

Near Beachwood Dr, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint freezer door not shutting all the way on the left side every time, customer stated it has happened on and off since purchased and now cannot get shut, confirmed slide not slinging back on left, found screw holding track bracket to liner backed out interfering with slide, tightened screw, op test good"

Near Russell Rd, Bay Village, OH 44140
Joe O.

Joe O.

WASHER MAYTAG MVWC360AW0 Installed wash plate. Ran auto test and calibration. Op test ok

Near W 18th Pl, Cleveland, OH 44113
Brian M.

Brian M.

FREEZER WHIRLPOOL WRX988SIBM03 Installed evap motor and coverInstalled control Adjusted temps to normal setting and ran fan test OP Test Ok Advised to let cool for 48

Near Aberagg Rd, Atwater, OH 44201
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control and UI Sounds returned OP Test Ok

Near Skinner Rd, Mantua, OH 44255
Brian M.

Brian M.

DRYER WHIRLPOOL MGDC465HW0 Customer showed pop took pic Cc of no heat Found wires not attached to coils Attached wires OP Test Ok

Near W High St, Mantua, OH 44255
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIV29PCMS00 De iced freezer and Evap. Installed fan motor/bimetal harness. Op test good.

Near Rolling Brook Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc: not dispensing water properly, not making ice properly, and noiseFound low water pressure at the dispenser, pulled water filter, shook out filter re installed water filter water pressure returned. Advised customer water filter may have been faulty. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Could not duplicate noise. Op test ok"

Near Rookwood Rd, Cleveland, OH 44112
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit noise and not agitatingRan diagnostics, code f2e1 for stuck key. Ran auto test and manual agitate and spin test, all functions normal. Ran wash test with clothing load. Washplste only pulsing. Washplate stuck, was able to remove after a bit. Found drive hub worn. Replaced using truck stock. Op test good w/or wo clothing load.; used 1 W10528947 (HUB) from stock"

Near Chillicothe Rd, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW3 installed new part unit tested good. Call tech line explain to them what is happening he recommended just put the new boards in

Near State Rd, Geneva, OH 44041
David R.

David R.

REFRIGERATOR AMANA ASI2175GRW01 "Cc not cooling. 60 in FZ, 70 in FF. Kept on hearing compressor come on and go off in 5 sec. bad relay. Replaced from t/s. Compressor came right on. Saw good frost pattern on evap. Give 24 hour for unit to get back to normal temps. Op test ok; used 1 8201786 (STARTER) from stock"

Near W 24th St, Lorain, OH 44052
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FSS01 Installed new part unit tested good

Near Baker Ave, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Installed drain tube. Op test ok

Near E 256th St, Euclid, OH 44132
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc unit not starting Ran diagnostics found codes f8e1 for long/no fill. Found no water coming in on hot or cold. Found both water source valves in basement turned off. Customer stated he had a maint, person out to fix a leak on one. Turned both back on, no leaks at valves. Ran auto test and calibration on unit. Op test good."

Near Bremerton Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that food is freezing on the top shelf. The top shelf is to high to not have proper air flow. Advised cust to move the shelf to have a gallon of milk fit. Optest ok

Near W 49th St, Cleveland, OH 44102
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DC4 Installed new part unit tested good

Near Bay Ridge Ct, Mentor, OH 44060
Jason N.

Jason N.

DRYER GE GTDN500EM1WS "Cc unit needs vent reconnected after last service company out to work on.Quoted half service rate. Reconnected vent tube, ran op test. Op test good."

Near Bremerton Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc: interior lights not functioning, frost build up in freezerFound freezer light is burner out. Door gaskets are sealing. Drain is not plugged up. Could not duplicate frost build up. Advised customer on loading freezer. Replaced freezer led module. Op test ok ; used 1 W11205083 (MODULE) from stock"

Near Hunting Lake Dr, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER MAYTAG MDBH979AWW3 "Cc unit not starting and led blinking 7 timesConfirmed clean led blinking 7 times denoting water heating fault. Cannot enter diagnostics to clear and test. Called techline, Leon.If cannot enter diagnostics, try determine if keypad or board issue, then go from there for further repair/diagnosis. Keypad test good, unit needs main board to start. Customer not repairing, estimate only."

Near Gordon Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS35FXSSA Cc upper track wheels falling offReplaced adjusters using customer supplied pre Id parts. Op test good.

Near Spencer Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR KENMORE 106.589438 Installed defrost control. Op test ok

Near Brakeman Rd, Chardon, OH 44024
Jeff M.

Jeff M.

RANGE WHIRLPOOL WEG750H0HV Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Arrowood Ct, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE104ESS4 CC that the unit will not drain. found the drain hose was clogged. Cleaned out the drain hose. Optest ok

Near Fulton Rd, Cleveland, OH 44113
Brian M.

Brian M.

RANGE WHIRLPOOL WFC150M0EW Cc glass broke when baking Replaced inner glass OP Test Ok

Near Southwood Dr, Garrettsville, OH 44231
Corina B.

Corina B.

RANGE WHIRLPOOL AGR5330BAB3 "Cust showed pop, sent pic. Cc that the oven is not working. Explain to the customer how to turn on and off the unit."

Near Castlewood Ave, Cleveland, OH 44108
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ "Cc of frost in FZ, left hand side. Gap in gasket. Steamed and used Hot gun. Conformed back to normal. Leave closed for 30 mins. Advised to make sure door is closed tightly, open from middle of handle to ensure door is being opened evenly on both sides. Op test ok"

Near Somerset Ct, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER WHIRLPOOL WGD5620HW1 "Customer complaint that unit is not drying properly and of error codes, ran diagnostics found f3e2(moisture sensor open or shorted) error codes , moisture sensor passed test, unit is operating as designed"

Near Picone Ln, Bedford Heights, OH 44146
Joe O.

Joe O.

WASHER WHIRLPOOL MVWB765FW3 Checked power. Unit is receiving proper power. Installed control and ui. Ran auto test and calibration. Op test ok

Near Sumner Rd, Thompson, OH 44086
Jason N.

Jason N.

WASHER WHIRLPOOL LSC8244EQ1 Installed motor coupling. Ran spin and drain test. Op test good.

Near Vallevista Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT118FFFZ05 Called whirlpool, temps in fridge are 25 and product at 33 Freezer temps at 2 and product about 4 Whirlpool stated to block 50% of warm air return Removed back panel and found cap tube had ice ball on it but still had normal frost pattern Spoke to BJ he suggested to clear cap tube and follow whirlpool recommendations.

Near Glengary Dr, Rome, OH 44085
David R.

David R.

DISHWASHER KITCHENAID KDTE234GPS Cc of dispenser spring popped out. Corrected. Tested in diagnostics. Good. Op test ok. If happens again can order out dispenser before coming back.

Near Sunset Dr, Strongsville, OH 44136
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB835DW4 Replaced the control and ui. Brought core back for return. Ran a calibration. Started the normal cycle. Optest ok.

Near Cora Ct, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE770H0FZ2 Installed new part unit tested good

Near S Broadway, Geneva, OH 44041
Dan H.

Dan H.

WASHER MAYTAG MVWX600XW2 "Installed new lock and control, op test good"

Near Skylark Dr, Parma, OH 44130
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer complaint that unit is not cooling, fresh food temperature at 78 degrees, freezer section temperature at 81 degrees, compressor is is starting and stopping, called whirlpool techline spoke to Cathy, ran test 38, compressors only pulling 40 watts, this indicates a low charge in system Cathy suggested that we check for leaks with nitrogen , informed Cathy that we do not have nitrogen at this time, Cathy says to use a leak detector to find the leak, found unit restricted, found no flow through fresh food section cap tube, called whirlpool techline spoke to tj, unit cannot be repaired same file number"

Near Applewood Dr, North Royalton, OH 44133
Brian M.

Brian M.

WALL OVEN KITCHENAID KODE500ESS02 Installed console Ran test bake to 350 OP Test Ok

Near Downey Glen Trail, Chagrin Falls, OH 44023
David R.

David R.

WASHER WHIRLPOOL WTW5000DW3 "Cc not spinning. Off balance error codes. Looked underneath to make sure nothing was loose before starting diagnostics mode. Found belt was not on motor and cam. Corrected, looked and didn’t find any signs of ripping. Tested in diagnostics, passed, all components are good. Ran calibration. Ran manual mode, ran drain and spin showed customer unit is spinning. Went over making sure not to over load unit , making sure not to cover up center agitator and also making sure to use the right cycle for appropriate clothing. Op test ok"

Near Washington Ave, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not dispensing water Customer thinks water line is pinched after last service. Pulled unit out, found water line indeed kinked in back. Straightened out, tapped to back of unit to prevent any kinks while moving unit back in. tested dispense, op test good."

Near Harmony Falls Ln, Novelty, OH 44072
Corina B.

Corina B.

RANGE AMANA AGR5330BAB CC that the oven does not work. Checked the igniter 2.6 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER) from stock

Near Gilmore Ave, Cleveland, OH 44135
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW4 Cc sheet stuck under agitator Found sheet stuck under agitator Removed and replaced agitator OP Test Ok

Near Villa Ridge, Chagrin Falls, OH 44023
Corina B.

Corina B.

RANGE WHIRLPOOL WFE525S0HZ1 CC that the unit is smoking. Found the l2 wire is burnt. Will need a new wire harness. Replaced the harness from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

Near Blossom Park Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cc that they are getting ice, ice bin is getting frozen and not dispensing ice. Looked and found Icemaker fill cup had ice in it, blocking water from coming inside and deflecting it into ice bin. Cleared ice. Tested. Good, no overflowing. Op test ok"

Near Naples Dr, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Installed new air damper, air damper opening now, found excess frost on evaporator, bi metal is open, found control not sending 120vac to defrost heater, unit needs new control and evaporator fan motor ; ordrng 1 W10854027 (cntrl-elec) and 1 W11224591 (motor-evap)"

Near Royalview Dr, Parma, OH 44129
Jason N.

Jason N.

WALL OVEN JENN-AIR JJW9630AAB "Cc unit error f2Customer states she has to power unit off at breaker to keep error from happening. Powered on unit, found upper broil element on from the start. Upper broil relay stuck on. F2 error is for overtemp, due to broil element staying powered on the entire time. Unit needs upper relay board. Board (71003402) is nla for this unit."

Near Penshurst Dr, Beachwood, OH 44122
Brian M.

Brian M.

RANGE WHIRLPOOL WEE510S0FB2 Cc of no power Found terminal block black wire damaged Replaced using harness kit from truck stock Ran test bake to 350 OP Test Ok ; used 1 W11432194 (WIRE KIT ) from stock

Near Regency Dr, Walton Hills, OH 44146
Dan H.

Dan H.

WASHER AMANA NTW4705EW0 "Customer complaint that unit keeps stopping at rinse cycle, confirmed, ran diagnostics found f5e2(lid lock fault), f2e1(stuck key), f7e1(basket speed fault) and f5e1(lid switch fault) error codes, tachometer test shows optical sensor is not reading basket, lid locks and unlocks, unit needs new shifter, found do not working, control is not sending 120vac to drain pump , unit needs new control, customer does not want repair ; ordrng 1 W10913953 (actuator) and 1 W11116502 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Smith Rd, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104ESS1 There was glass in the pump unit tested good until I tried to run a cycle there’s glass inside the motor the filter is missing needs a motor filter and user interface the user board is not responding; ordrng 1 W10872845 (filter) and 1 W10903576 (panel-cntl) and 1 WPW10605057 (pump and motor assy)

Near Dock Rd, Madison, OH 44057
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC5 Installed control unit and UI Ran auto test and calibration OP Test Ok

Near Chelton Dr, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL W1TXNMFWQ01 "Cc unit dripping inside.Custards water is dripping inside the ff section from the air outlet. Found ice buildup in freezer, drain clogged and frozen over. Cleared ice from freezer, steamed drain. Checked drain tube in back of unit. Good flow through tube. Op test good."

Near Overlook Rd, Cleveland Heights, OH 44106
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW Cc unit not advancing cyclesFound drain line laying on floor going into floor drain. Repositioned drain line on side of basin tub near unit. Ran auto test and calibration. Op test good.

Near Morrison Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GX5FHTXVY06 "Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Longview Rd, Broadview Heights, OH 44147
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTM354DSS5 Cc unit upper rails brokeConfirmed rack slide on left side broken weld. Replaced both upper slide tracks and rack adjusters using customer supplied pre Id parts. Op test good.

Near W 67th St, Cleveland, OH 44102
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW The unit is leaking from the dispenser needs the new dispenser drawer and water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)

Near Caddie Ln, Painesville, OH 44077
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that there is a loud noise when it’s agitating.started a normal cycle. Ran diag no codes. Ran a manual spin and agitate. Ran a calibration. Started a cycle with towels. No unusual noises. Advised cust the noise they are hearing is the shifter unlock or locking in place with the cam. Optest ok.

Near Bartlett Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

DISHWASHER GE GDF520PSJ2SS Installed new part unit tested good

Near Hickory Ln, Painesville, OH 44077
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH32519HZ1 Cc of unit arcing Found burnt marks on support and cavity The remedy for this is to replace supports and paint spots on cavity; ordrng 1 72017 (touchup wht) and 2 W10840759 (support)s and 1 W10840794 (support) and 1 W10840795 (support)

Near Maplewood Dr, Solon, OH 44139
Jeff M.

Jeff M.

DRYER ELE WHIRLPOOL WED7600XW0 Installed new part unit tested good

Near Huntley Rd, Huntsburg, OH 44046
Jason N.

Jason N.

RANGE WHIRLPOOL JDS9865BDP "Cc unit not turning off and codesCustomer stated when trying to bake, unit became unresponsive, and a message and error was displayed. He had to shut breaker off to power unit off, as unit was still heating. Ran diagnostics, found code 1d11 for runaway unlocked temp. Ran bake test to 300 and 400 degrees. Could not duplicate issue at this time. However this sounds like a stuck relay on the board, possibly a temp probe misread. Customer wants to order both to cover all bases. Ordering main board and temp probe.; ordrng 1 12001656 (sensor,ovn) and 1 WP8507P232-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Calverton Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

WASHER GE GTW750CSLWS Cc of a burning smellRan diagnostics found no errors ran test on motor and spin speed no smell present Ran drain and spin also no smell Checked pulley and belt no issues found Could not duplicate a issue at this time

Near Jones Ave, Ravenna, OH 44266
Jason N.

Jason N.

WALL OVEN FRIGIDAIRE FFGW2415QSB "Cc unit same issue with oven not heating Ran bake test, Ignitor pulling 3.8a and glowing, shuts off after approx 5 seconds. Will try to reignite, but same thing. Ran broil test, same ignitor. Broil function works, good flame and holds. Unit needs clock board. ; ordrng 1 316220729 (OVERLAY) and 1 316455456 (clock/timer), used 1 SHIPPING (shipping and handling) from stock"

Near Bexley Blvd, South Euclid, OH 44121
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Cc unit won’t boot up and flashed an error code Was able to enter diagnostics found stored code of f6e3 Replaced UI and control Ran auto test and calibration OP Test Ok

Near Bartlett Rd, Mantua, OH 44255
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB7759SAB0 Installed new part unit tested good

Near US-322, Orwell, OH 44076
Jason N.

Jason N.

REFRIGERATOR GE GSS25QGTAWW Installed updated dispense housing. Dispense test good.

Near Noble Beach Dr, Euclid, OH 44123
Dan H.

Dan H.

WASHER MAYTAG MVWC465HW "Customer complaint that unit is not working properly, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near Commonwealth Dr, Parma, OH 44134
Dan H.

Dan H.

DRYER WHIRLPOOL LEQ9858PW0 "Customer complaint that unit is not drying, started normal dry cycle, unit heats, found vent filled with water, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , unit is operating as designed"

Near Hillsdale Rd, Cleveland, OH 44134
Jason N.

Jason N.

WASHER MAYTAG A8650 "Cc unit not cycling, full of water Confirmed unit full of water, tried running drain and spin. No operation. Checked contacts at lid switch and on timer. All checked good. Unit ran for a second while checking voltages inside panel. Rechecked lid switch and secondary lid switch. Secondary switch reading open on both sides. Replaced micro switch using truck stock switch kit. Unit running spin and drain. Ran wash test and spin and drain again. Op test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Lloyd Rd, Euclid, OH 44132
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 The unit is leaking from the dispenser I can see corresponding dripping marks the unit needs dispenser drawer and water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)

Near Light House Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WALL OVEN JENN-AIR JJW2830DS03 Re-order the consul it has arrived damage I have the parts; ordrng 1 W11236888 (console)

Near Robin Ln, Kirtland, OH 44094
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 Cc not operating and codesConfirmed unit has f6e2 communication error. Replaced console and main control using customer supplied pre Id parts. Ran auto test and calibration. Op test good.

Near E 323rd St, Willowick, OH 44095
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS586FLDB00 Installed diffuser and control OP Test Ok Ice maker was not the correct one Marcone listed ; ordrng 1 WPW10251076 (icemaker)

Near Randolph Rd, Mogadore, OH 44260
Brian M.

Brian M.

DRYER WHIRLPOOL WED9200SQ1 "Cc unit only will only heat Found unit to be heating while on air only Pulled heater to make sure it was not shorted to cabinet Ran diagnostics found error for f01 primary control failure According to tech sheet it says to replace control ; ordrng 1 WPW10174745 (elect control board23554), used 1 SHIPPING (shipping and handling) from stock"

Near Ranfield Rd, Kent, OH 44240
Corina B.

Corina B.

RANGE WHIRLPOOL SF385PEG03 CC that the oven is not working. Checked amp drawl 2.20 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER 5299) from stock

Near Bassett Rd, Westlake, OH 44145
David R.

David R.

DRYER MAYTAG MGDB835DW4 "Cc started a cycle 25 mins or so into the timed dry she said it stopped and made a beep sound, opened up immediately and clothes were hot, burn odor. Customer said they checked venting. Customer said they were doing some work on their house in the garage. No error codes. Took out drum, checked fuses, sensor, ignitor, burner assembly. All checks good. Nothing burnt, all components check in range. No excess lint or anything. Put everything back together. Hooked vent up. Ran, good airflow outside, unit heat is cycling on and off. Ran unit for 10 mins. Paused. Opened up. Good. As of today everything checks good. Op test ok"

Near Waterford Ct, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4850HW1 "CC that the unit will not pass the sensing cycle. Started a cycle on quick wash, went to a wash. The cold water was turned off (the faucet is leaking). Started a normal cycle with clothes, went to wash. Optest ok."

Near Smith Rd, Middleburg Heights, OH 44130
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit is leaking. Found the front legs are not raised high enough. Optest ok

Near Eldon Dr, Parma Heights, OH 44130
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Customer complaint of moisture build up on top of the freezer section found liner peeling away from freezer section door, unit needs new freezer section door; ordrng 1 LW11202404 (dor-fip)"

Near Beverly May Dr, Independence, OH 44131
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM6 "Cc dishes aren’t coming out as clean as they should. No error codes. Ran hot water to sink first, to make sure unit is getting hot water. Ran diagnostics mode. Water entered unit. Wash pump game on. Went through diagnostics, all components are working, heater came on. Raised rinse aid level to max. Corrected drain hose and made loop. Checked water hardness., hard water, level between 7-15. Advised of making sure hot water is getting to unit, making sure to also add options high temp and heated dry. Unit test good. Op test ok"

Near Trail Landing, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Cc Icemaker not working. Icemaker not cycling on its own. Replaced from t/s. Tested. Called for water. Op test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Neff Rd, Grafton, OH 44044
Corina B.

Corina B.

WASHER WHIRLPOOL WFC7500VW0 "CC that the unit will not spin. Ran a rinse and spin with towels, twice came out damp. called t/l ran diag passed. Optest ok"

Near W Schaaf Rd, Cleveland, OH 44109
Brian M.

Brian M.

RANGE TAPPAN TEF351EWF "Cc that big burners only go to high Found both large burner switches burnt out Needs switches ; ordrng 2 316436001 (switch,infinite lrg2311)s, used 1 SHIPPING (shipping and handling) from stock"

Near Water St, Garrettsville, OH 44231
David R.

David R.

WASHER WHIRLPOOL WTW7500GC0 "Replaced part, tested. Ran diagnostics step 51/52. Good. Op test ok."

Near Alton Dr, Grafton, OH 44044
David R.

David R.

REFRIGERATOR FRIGIDAIRE FFHS2311LBQA "Cc Icemaker leaking. Let water run through Icemaker, leaking from a screw port. Already tightened, small crack in Icemaker. Ordering ; ordrng 1 241798231 (ICEMAKER)"

Near Toledo Ave, Lorain, OH 44055
Corina B.

Corina B.

DRYER MAYTAG MED3500FW0 "CC that the unit will not heat. Found the thermal fuse and the heater are open. Found the vent is smashed. Will need to order a heater; ordrng 1 WP8544771 (element), used 1 SHIPPING (shipping and handling), and 1 WP3392519 (THERMAL FUSE 1540) from stock"

Near Franklin Dr, Berea, OH 44017
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Cc of noise. Went into diagnostics, loud gurgling coming from damper. Ordering damper control; ordrng 1 WPW10479155 (control)"

Near Thornbury St, North Ridgeville, OH 44039
David R.

David R.

MICROWAVE WHIRLPOOL WMH32519HV5 "Replaced control. Took apart unit. Damaged on cavity where interlock and control connect to. This item is not serviceable. Called tech line, documented everything; saved tckt"

Near Center Rd, Avon, OH 44011
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Replaced parts. Tested. Still not working. So far new control, new UI and new harness have been replaced and not working. Tried different outlets and checked voltages. Called whirlpool techline. Dustin. Went over findings. Had me check voltages again. Went over parts that were replaced. Documented and sending over to Engineering.; saved tckt"

Near Henwell Rd, Columbia Station, OH 44028
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5620HW1 User interface has failed it is getting power unit technically still works just no display board; ordrng 1 W11378949 (HI)

Near W 19th St, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 Cc: kick plate not allowing door to shutFound door gasket not sealing on lower portion of the door. Steamed gasket. Op test ok

Near Jo Ann Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 "Cc that unit leaves clothes wet on the end of delicate wash cycle She had a delicate cycle started at time of arrival I let that finish to see the results At end of cycle I found no issues Ran diagnostics found error for off balance Also while waiting for it to finish I went over use and care guide and explained to her that on delicates it does not use a very high spin speed and will most likely leave clothes still wet, Had a better conversation with customer and gave her more info on cycle selections and again reference her to the owners manual 7 and 8"

Near Marshfield Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

WASHER WHIRLPOOL WFW92HEFC0 "Installed new control and user interface, op test good"

Near Loyola Rd, University Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED22GWXWN10 "Customer complaint that unit is leaking, confirmed, found unit leaking from supply line, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, advised they need a plumber to repair, unit is operating as designed"

Near Morningside Dr, Cleveland, OH 44109
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 Cc: Long dry timesFound unit has good heat and air flow. Unit is cycling heat properly. Customer states he is running large loads. Advised customer on loading. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Could not duplicate issue. Unit functioning as designed. Op test ok

Near W 62nd St, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "CC that the unit is noisy. Checked fans, the water valve, good. Could not duplicate the noise. Optest ok."

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT1L1TZYB01 Cc unit not cooling Found six inch ice Build up on freezer back wall Put unit in manual defrost heater seems to be working Quoted for defrost timer and steaming out unit Customer does not want to repair

Near Lindholm Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

DRYER WHIRLPOOL PYG3300AWW Cc of no heat Verified no heat condition Removed front panel to inspect igniter Found blower housing to have an obstruction lint build up Removed lint and ran test cycle again Unit is heating properly at this time

Near Willard Ave, Garfield Heights, OH 44125
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 Cc unit not cooling well In fridge Found temps in freezer to be at -6 and fridge at 42 looked at customers temp settings and found fridge to be set to warmest setting Advised on where it should be kept to keep things normal temps Customer also had a vibration coming from compressor tightened feet OP Test Ok

Near Westview Rd, Bedford, OH 44146
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBM I called Whirlpool tech line because the front left corner is crushed the unit will probably still work fine. But non-repairable

Near Dillon Dr, Ashtabula, OH 44004
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Missing screws on hinge. Replaced, Corrected. Good. Op test ok"

Near Oak Point Rd, Lorain, OH 44053
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 CC that the unit is not making ice. Jump t to h. Ice maker cycled. Called t/l Andy, will need an ice maker. Replaced the ice maker from t/s. Optest ok; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Prospect Rd, Strongsville, OH 44149
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4955HW1 "Cc unit noisy and shakes in spin cycle.Ran auto test and calibration. Ran diagnostics, found code f0e5 for off balance load. Ran drain and spin using clothes load. Normal vibrations and noise present. Advised customer about clothing load size and proper loading. Also advised if vibration seems too much, she can pause spin cycle and readjust clothing if need be. Unit is working as designed."

Near Weber Ave, Wickliffe, OH 44092
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SHW1 Replaced the panel and console. Optest ok.

Near Fitch Rd, Olmsted Township, OH 44138
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JS42PPDUDB00 "Cc: leakingFound water mat had water markings on it. Turned water on to unit. Checked water lines, Could not duplicate where leaking. Replaced water mat. Advised customer to monitor. Op test ok"

Near Haskell Dr, Bratenahl, OH 44108
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4900XW4 "Cc unit not heatingFound no power to ignitor. Checked thermals. Found thermal fuse open. Replaced using truck stock. Heat test good, flame returned. He the airflow through venting to outlet. Good airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Enid Rd, Wickliffe, OH 44092