Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8252 customer reviews

Map of Conneaut, OH

Great




Review of Fred's Appliance Service

Joe arrived within the 3 hr. Window. He was polite and followed COVID-19 guidelines. The dryer door problem was resolved. He also was able to answer my questions about the amount of soap usage and gave reasons for the amount. He gave tips about how to care for the washer and dryer. He was knowledgeable about the product. Joe did a great job!👍


Map of Mentor-on-the-Lake, OH

Great service




Review of Fred's Appliance Service

Very friendly and professional


Map of Geneva, OH

Fred's Repair




Review of Fred's Appliance Service


Map of Seven Hills, OH

Great service. Wonderful technician, service man.




Review of Fred's Appliance Service

David is very professional and knowledgeable; extremely helpful, courteous and kind. A real asset to Fred's Appliance Service. I was thrilled that he knew about my Kitchenaid downdraft range and how to fix my refrigerator. The young ladies in your office are very nice and helpful,too Ce


Map of Mentor, OH

Great Service




Review of Fred's Appliance Service


Map of North Ridgeville, OH

Good Service




Review of Fred's Appliance Service

They came and did a great job!!


Map of Bay Village, OH

Great technician




Review of Fred's Appliance Service

The technician, Gabriel P. was great! He was knowledgeable, competent, and informative. I also felt respected as a customer with questions and concerns.


Map of Cleveland, OH

Great Service




Review of Fred's Appliance Service

David R. Was courteous, professional and a really nice person. He figured out the problem quickly.


Map of Mentor, OH

Fantastic and Knowledgeable




Review of Fred's Appliance Service

Just wish price was lower or if service charge could be waived if machine needed repair.


Response from Fred's Appliance Service:

Hi Maureen, Thank you for sharing your experience with us! We have considered the pricing model where the service charge is waived if the customer chooses to repair. However, those models do not provide transparency into what the customer is paying for; instead, you'll typically find much higher labor rates. We feel it's best to keep all of our charges separate so our customers understand exactly what they are paying for. We are happy to hear that your technician provided such great service! Thank you! The Fred's Team


Map of Cleveland Heights, OH

very professional




Review of Fred's Appliance Service

Service person arrived on time, diagnosed problem and fixed the issue easily.


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Jeff is an excellent technician and fixed my appliance with a competent diagnosis and timely repair.


Lynne T.




Review of Fred's Appliance Service

Very polite and knowledgeable. Ran late, but kept me posted throughout the day. Made repair quickly and was very personable as well. Will definitely use this company again. A+ for Gabriel and his partner.


we've been having a noise in our refrigerator - He tried! Hopefully it will stay quiet!




Review of Fred's Appliance Service


Very thorough




Review of Fred's Appliance Service

Marie was very educational during her time here. She didn’t cut corners to get the job done quickly but took her time to make sure it got done correctly and that she didn’t miss anything important.


Great service




Review of Fred's Appliance Service


Mrs




Review of Fred's Appliance Service

Excellent!!! Just love Marie


Sandy




Review of Fred's Appliance Service

Great Service,very friendly & honest


Good service




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

The technician was knowledgeable and efficient .


M brown




Review of Fred's Appliance Service

Great service & COVID aware thankfully


great service and understanding




Review of Fred's Appliance Service

Jason was very understanding in helping me understand what went wrong with my washer. Although nothing was broken he helped us to improve the washer usage.


Good service




Review of Fred's Appliance Service

Team was polite, informative, and careful.


Tammy




Review of Fred's Appliance Service


Repair




Review of Fred's Appliance Service


Good experience




Review of Fred's Appliance Service

Took a long time for the parts to arrive but were always prompt on rescheduling dates. Once tech was here process was quick and efficient.


Response from Fred's Appliance Service:

Hi Carly! Thanks for sharing your experience with us! We do apologize for the delay in getting to your home. We exhaust all of our options to get parts to you as soon as we can, including conducting a nationwide search for parts! We are happy to hear that Gabriel was quick and able to get your refrigerator taken care of for you. If you have any additional questions or comments from your visit just let us know. Thanks and have a great week! -The Fred's Team


Great service




Review of Fred's Appliance Service

David was very professional, friendly and courteous. He wore boot covers and gloves which I really appreciated.


Warranty Work




Review of Fred's Appliance Service

Friendly. Did a good job.


Great Service




Review of Fred's Appliance Service


Gabriel is Outstanding!




Review of Fred's Appliance Service

Gabriel with Fred's Appliance Service has been out to my house three times now. I highly recommend him. He knows more than the Whirlpool technicians with Whirlpool Corporate. Very very knowledgable and just a really nice guy.


Great Service




Review of Fred's Appliance Service

Marie V. was very polite and knowledgeable. She located the problem, had the part to repair the clothes washer, explained what happened and how this might be avoided in the future. Also recommended that we buy an extended warranty.


Service was great.




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

Brian came in and got right to work. He completed our service quickly and efficiently, very friendly & does great work!


Mike




Review of Fred's Appliance Service

Excellent


Excellent service in a timely fashion.




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Their office helped me through the warranty process. While I was beyond my warranty, they still helped get my repair covered. The Tech was knowledgeable and fast!


Ms




Review of Fred's Appliance Service

After three tries, I pray we got it done


Great service




Review of Fred's Appliance Service

David came right at the scheduled time. New what the problem was by listening to my video, fixed it. Asked me if he should wear something on his boots to enter the house. Very friendly and kind!


Mar Pavlich




Review of Fred's Appliance Service

He did a great job and very respectful.


David was efficient, friendly, hardworking. We were glad he was out seerviceman.




Review of Fred's Appliance Service

We have been super impressed with Fred's Appliance and will use the company again. There were problems with deliveries and damaged products, but the staff was on top of it all and we were constantly informed. Thank you so much.


Great service




Review of Fred's Appliance Service

Professional and friendly service, would use Fred’s again.


Service Call




Review of Fred's Appliance Service

I placed a call for service on my washer and it was misdiagnosed when I attempted to wash a load after the tech left.


Response from Fred's Appliance Service:

Hi Carmen! Thanks for sharing your experience with us. We are sorry to hear that your washer is still not working. It looks like we have parts on order for your return visit. If you have any questions in the meantime please let us know. Again we apologize for the inconvenience and we hope to get you taken care of soon. Thanks! -The Fred's Team


Awesome service!




Review of Fred's Appliance Service


Friendly & fast service




Review of Fred's Appliance Service

The technician was very professional, friendly and efficient. Very satisfied with your service!


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Very professional


Great service




Review of Fred's Appliance Service

. Marie was very professional and very friendly. I told her I hope not to have to see her again but if I do I would like for her to be my tech.


Great service




Review of Fred's Appliance Service

He was very professional and answered all of my questions


Thank you!




Review of Fred's Appliance Service

Unfortunately, the cost of my repair would’ve exceeded a new washer, but the service was good and I will definitely use this business in the future.


Great service!!




Review of Fred's Appliance Service

Always a great experience


Great service




Review of Fred's Appliance Service

Gabriel was very informative and helpful when diagnosing our KitchenAide microwave.


great...




Review of Fred's Appliance Service


Beverly




Review of Fred's Appliance Service


Appreicated




Review of Fred's Appliance Service

David was very helpful!


All went well




Review of Fred's Appliance Service

I really liked being able to track the tech through the link you emailed. I wasn’t stuck sitting here waiting!


Great service




Review of Fred's Appliance Service

Knowledgeable and professional service, explained everything that needed to fix ice maker.


Outstanding experience




Review of Fred's Appliance Service

Eight days after delivery/installation of a new KitchenAid dishwasher it stopped working. KA approved a warranty service call through Fred's Appliance but it was scheduled two plus weeks off due to heavy demand. However, I called Fred's directly to see if I could get on a waiting list. They quickly scanned their system and had an opening that day. Within an hour of calling, Brian appeared and fixed the problem. We were delighted with the service from Brian and Fred's scheduling crew.


Great t job




Review of Fred's Appliance Service

Brian was prompt and quickly completed the service


Great service




Review of Fred's Appliance Service

The technicians that came were so knowledgeable and helpful. They had answered all the questions we had and explained solutions to help situations we were having not related to the problem. I will definitely use the service and even request our technicians that came the day of our service.


Great customer service from technician, problem was not resolved




Review of Fred's Appliance Service

Technician performed the repair that was believed to resolve the problem of this refrigerator freezing items at recommended temp setting. 24 hours later, the same problem persists.


Response from Fred's Appliance Service:

Hi Chad! Thanks for sharing your experience with us. We apologize that the issue with your refrigerator was not resolved. Someone from our team will be reaching out to you shortly to follow up. In the meantime should you have any questions just let us know! We would be happy to send out another technician if you'd like for a second set of eyes to get this taken care of for you. Thanks! -The Freds Team


Great service




Review of Fred's Appliance Service

Gabriel and his associate that came with him came in did a great job asked if I had any questions was very pleasant and did his job very well


excellant service , communication




Review of Fred's Appliance Service


This is the second opion that GE warrant wanted Jeff came in and Diagnosed the washer quickly parts ordered Jeff came back installed the parts quickly




Review of Fred's Appliance Service

Thank you Jeff for your Knowledge Great Service


Excellent service




Review of Fred's Appliance Service

Completely satisfied.


Very knowledgeable




Review of Fred's Appliance Service

Excellent service


Excellant service




Review of Fred's Appliance Service


David was great




Review of Fred's Appliance Service

David was great. On time and fixed the problem quickly.


I’m broke!




Review of Fred's Appliance Service

Outstanding service! Of course it should be for TWO HUNDRED and FIFTY-EIGHT dollars an hour!!


Response from Fred's Appliance Service:

Hi Donald! Thanks for sharing your experience. While unexpected repairs are never fun we appreciate your feedback about our outstanding service. We do warranty our trip and diagnostic fee for thirty days, and labor for 90 days. We base our rates off of a national flat rated labor guide making sure we are within industry standards versus charging hourly rates. If you have any questions about your repair we are here to help. Thanks and have a great week! -The Fred's Team


Washer trpair




Review of Fred's Appliance Service

Service man was very pleasant clean and neat


Took Too Long and Expensive




Review of Fred's Appliance Service

The tech was excellent, but we had to wait several weeks for our appointment, then had to wait for the part, and more time for his return. It wouldn’t have been so Terri if we were getting a great price, but I felt it was quite expensive.


Response from Fred's Appliance Service:

Hi Ellen! Thank you for sharing your feedback with us. We do apologize for the delay in repairing your range. Our goal is to get our customers taken care of as quickly as possible. We have been experiencing many delays on parts since the pandemic and we try to source out as many options as we can to get you taken care of sooner. When it comes to cost we frequently evaluate our pricing structure to make sure it is in line with industry standards. We do warranty our trip and diagnostic fee for 30 days, labor for 90 days, and any parts you paid for one year. However, we are happy to hear that you thought your technician did a great job. If you have any additional concerns please let us know. Thanks! The Freds Team


Great




Review of Fred's Appliance Service

Fast and efficient. Very happy


Glad the refrigerator is finally fixed




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Technician was efficient and provided helpful information.


tech quickly diagnosed problem. took less than an hour to fix.




Review of Fred's Appliance Service


Very polite and kind serviceman.




Review of Fred's Appliance Service


Chad




Review of Fred's Appliance Service

Gabriel was wonderful! Very knowledgeable friendly and helpful.


Susan




Review of Fred's Appliance Service

Great job. He seemed experienced


Whirlpool




Review of Fred's Appliance Service

I wish my refrigerator could have been fixed sooner. The parts were here a week before the repair was made.


Response from Fred's Appliance Service:

Hi Raymond! Thanks for sharing your feedback with us. We do apologize for the delay in getting to your home to wrap up your repair. With Winter being our busiest season we fill up quite quickly and try to get to our customers as soon as we can. To ensure this our team frequently checks for cancellations in hopes we can get complete repairs sooner. If you have any additional comments or concerns please let us know. Thanks! -The Freds Team


Rhonda




Review of Fred's Appliance Service


Excellent service!




Review of Fred's Appliance Service

Brian was super nice and answered all my questions.


Appliance Service




Review of Fred's Appliance Service

Courteous and informative repair


Wouldn’t recommend




Review of Fred's Appliance Service

Lukewarm. Felt condescended and “put out” by service person.


Response from Fred's Appliance Service:

Maddie, Thank you for sharing your review. We apologize that you did not have a positive experience. It looks like the technician was not able to find anything wrong with your unit. If you experience any trouble, do not hesitate to reach out! Thank you! The Fred's Team


Refrig light repair




Review of Fred's Appliance Service

Great service


Lights Out




Review of Fred's Appliance Service

The team at Fred's was very easy to work with. The diagnosis of the problem and the repair were both done quickly and on schedule. Brian was very knowledgeable and easy to work with. We were able to coordinate the repair with our home warranty company with Fred's assistance.


UNFAIR our hot water valve was off.




Review of Fred's Appliance Service

JEFF WAS EXCELLENT!!! The reason our washer was not working was because our hot water valve was in the off position. We felt that it was very very very UNFAIR to charge us $100 for that reason.


Response from Fred's Appliance Service:

Hi Diane! Thanks so much for sharing your experience with us. We know it's never fun to have an unexpected service call bill. We do charge a flat $98 to report to your home & provide a full diagnosis. We make this commitment of $98 regardless of the time it takes for us to provide a complete diagnosis. This ensures full transparency on the initial charges upfront for our customers. Note our service call is valid for 30 days. If you happen to have any other issues with your appliance, it's on us. Our team is here to help. Thanks so much & have a wonderful weekend! Fred's Team


j




Review of Fred's Appliance Service

Let's see how long it lasts this time.


Great service !




Review of Fred's Appliance Service

Gabriel did a great job ! Very professional and knowledgeable.


Freds




Review of Fred's Appliance Service

tho Freds reps are thorough professional and did a good job -- with repairs Prices are ridiculous high -- I will never use Freds again because of that -- I feel ripped off --- tho the job was done I should have searched harder and longer for a smaller and local repairman shame on you ! for gouging !!!


Response from Fred's Appliance Service:

Hello Bill! Thank you so much for dropping our team a line about your service experience. We had a close look at your repair bill & it landed right at the industry average of $200-$300 total job. We know surprise repair bills are never fun but know that your repair is backed by one of the best repair companies in the business. We also want to note, we are a local company servicing only the greater Cleveland area for over 20 years. If you have any other questions, our team is here to help. Thanks again for sharing your experience. Fred's Team


Quick service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Barb




Review of Fred's Appliance Service


Great technician




Review of Fred's Appliance Service

Marie was very thorough in her work and explaining what the issues are and how we will correct them. Thanks


Always Great




Review of Fred's Appliance Service


Peasant and professional




Review of Fred's Appliance Service


Dishwasher repair




Review of Fred's Appliance Service

Brian did an excellent job of fixing a manufacturer's defect on our new dishwasher. He was courteous, pleasant and fixed the problem in just a few minutes.


great service




Review of Fred's Appliance Service

very professional new what he was doing


Good service but Whirlpool refrigeration not good!




Review of Fred's Appliance Service

Jason did everything he could but there's a problem with the manufacturing of the refrigerator. Now I have to go back to Whirlpool and waste more of my time.


Satisfied




Review of Fred's Appliance Service

Very knowledgeable


Owner




Review of Fred's Appliance Service

Good


Great service




Review of Fred's Appliance Service

Showed up on time and pleasant to deal with.


nmajerle




Review of Fred's Appliance Service


Unhappy




Review of Fred's Appliance Service

The washer is still not working right only difference is it will fill up at one time but hood still won’t lock until cycle starts


Response from Fred's Appliance Service:

Hi Fannie! Thanks for sharing your experience with us. We apologize that your washer issues are still not resolved after the technician replaced the lock. One of our team members will be reaching you to you shortly to follow up. If you would like we would be more than happy to send the technician back to your home or we can send a different technician for a second set of eyes. In the meantime should you have any questions please let us know so we can get you taken care of. Thanks! -The Fred's Team


Kat




Review of Fred's Appliance Service

Jason was great! He repaired our Maytag washer within an hour, a major repair....he was so fast and efficient, we are thrilled! We will use Fred’s appliance in the future


Washer




Review of Fred's Appliance Service


The tech was very professional; she explained what she wold be doing and how the appliance would need to be repaired due to the way it was built. Call




Review of Fred's Appliance Service

Extended warranty for pricing- Microwave /convection. Not Happy about gas range not being covered by the extended warranty.


Great Service, helpful and knowledgeable rep!




Review of Fred's Appliance Service

Gabriel was amazing! I appreciate his help and information. Keep it up!


Great service and on time




Review of Fred's Appliance Service


Great Service, extremely knowledgeable and helpful.




Review of Fred's Appliance Service

This company is excellent, prompt service and great communication.


Big gay




Review of Fred's Appliance Service

Good guy


Washer repair




Review of Fred's Appliance Service

Brian did a wonderful job. Quick and efficient


Matt




Review of Fred's Appliance Service

Great service. He explained everything to me in great detail.


Whirlpool dw




Review of Fred's Appliance Service

Fast efficient pleasant


Mary




Review of Fred's Appliance Service

Great service


Professional and efficient




Review of Fred's Appliance Service

Jason arrived on time and quickly diagnosed the problem. Unfortunately, our dishwasher was beyond saving. Would use again.


Doug




Review of Fred's Appliance Service

Great service and quick response


Great Service




Review of Fred's Appliance Service

Great service. Jeff showed up on time


Great service




Review of Fred's Appliance Service

Very friendly


Great Service




Review of Fred's Appliance Service

I thought it was really great.


First time




Review of Fred's Appliance Service

This was the first I used Fred’s Appliance. They were recommended to me and the experience was a positive one.


Cerny




Review of Fred's Appliance Service


Mickey




Review of Fred's Appliance Service

Very nice to deal with. They bumped my appointment up when a cancellation came in. He called with updates that he was running behind and still came when it was past five. Very honest and pleasant. Thank you Joe


Hurd




Review of Fred's Appliance Service

She was great she knew her job clean up and showed concern she is a good access for the company


Great service




Review of Fred's Appliance Service


PERFECT FROM START TO FINISH




Review of Fred's Appliance Service

This company is professional, prompt, polite and thorough. They have the right technology in place to automate your experience but will hand you off to a customer service associate when needed, and quickly.


Dishwasher repair




Review of Fred's Appliance Service

Brian was very knowledgeable and quick. Had done same repair at visit before me! Shame on Kitchen Aid.....


Great service




Review of Fred's Appliance Service

Joe was prompt, courteous and knowledgeable.


Great service!




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

Quick turn around. Friendly service. Tech needs to double check before leaving. Left parts packaging inside the appliance


Response from Fred's Appliance Service:

Hi Russ, Thank you for the review! We apologize for leaving behind the packaging in the unit, we will be happy to come back if you would like! Happy to hear that we were able to get your unit up and running quickly and provided friendly service! Have a happy new year! The Fred's Team


Excellent Service




Review of Fred's Appliance Service

Work was well done in a very timely manner


Great advice and service.




Review of Fred's Appliance Service

She was prompt and very informative


Professional and Friendly




Review of Fred's Appliance Service

The service was professional and friendly. Marie V. did an awesome job! Fred’s Appliance does a great job communicating with its customers too when scheduling appointments and while in route.


Excellent service... again.




Review of Fred's Appliance Service

We requested Corina because she’d done excellent work for my customers in the past. She was professional, friendly, and solved our dryer’s mechanical problems quickly. What more could we ask? A congenial professional who really knows her stuff. And she abided by Covid safety protocols: gloves, mask, and distance.That was much appreciated!


Cindy




Review of Fred's Appliance Service

Great Service Tech- super friendly


Greaqt Service




Review of Fred's Appliance Service


Great service. Knowledgeable & friendly tech




Review of Fred's Appliance Service


Prompt efficient service




Review of Fred's Appliance Service

Service person came on time, respectful and very efficient


Excellent Service!




Review of Fred's Appliance Service

She was both friendly and knowledgeable. Because she was thorough, she ultimately fixed multiple problems in our fridge.


Great service




Review of Fred's Appliance Service

Friendly and on time


Shirley




Review of Fred's Appliance Service

Outstanding service! Professional, Polite, masked, socially distanced. We have used your services for many years and will continue to do so in the future. Timely response service is excellent!!! Thank you.


Great service




Review of Fred's Appliance Service

Jeff did a great job. He was very knowledgeable and friendly. He gave me some great tips as well:)


Great service




Review of Fred's Appliance Service

Finished ahead of schedule


Excellent




Review of Fred's Appliance Service

Excellent


Professional, friendly and knowledgeable.




Review of Fred's Appliance Service

Gabriel P was friendly and knowledgeable. 5 stars service. .


Great service, very informative.




Review of Fred's Appliance Service


Easy appointment set up




Review of Fred's Appliance Service


Exceptional service and knowledge from Marie




Review of Fred's Appliance Service

Very pleasant professional and knowledgeable. Marie was excellent


Great service, quick turnaround




Review of Fred's Appliance Service

Very professional and was able to have the technician come to my house by the next day. Thanks!


Refrigerator Lighting Problem




Review of Fred's Appliance Service

Fred’s responded quickly to our request for a service call to determine the cause and if possible repair the lighting problem in our Maytag refrigerator. The serviceman came out in two days diagnosed the problem and provided us with the info needed to submit a claim to our home warranty company. The repair was approved and a follow up call fas been scheduled.


He was very informative.




Review of Fred's Appliance Service


Darryl




Review of Fred's Appliance Service

Great service


Allison




Review of Fred's Appliance Service

Awesome service


Great service




Review of Fred's Appliance Service

Service tech was very professional and knowledgeable. Couldn’t be any better.


Wonderful Service




Review of Fred's Appliance Service

Very pleasant repair person. She explained the problem and fixed it quickly.


Great service




Review of Fred's Appliance Service

It has been absolutely great working with Fred's! We especially appreciated having the same tech work on our issue from start to finish (required multiple trips, no fault of theirs). Our tech Gabriel was very nice and personable.


Great service




Review of Fred's Appliance Service

Highly satisfied


Fastest Solution Ever




Review of Fred's Appliance Service

Joe did an amazing job diagnosing the issue and had the parts on hand for a super quick repair!


Kudos to Fred's customer service




Review of Fred's Appliance Service

Called to update my address for a scheduled service call. Customer support provided prompt answers and even scheduled a sooner appointment. Technician Brian had my Maytag washing maching issue figured out and fixed in 15 minutes. Thank you.


Refrigerator-Freezer check up




Review of Fred's Appliance Service

Very prompt. Answered all the questions asked of him. Conducted exam to give confidence in his opinions. Explanations were understandable.


Great service!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Brian was very efficient and a gentleman. He would be welcomed here again


Good service always




Review of Fred's Appliance Service

Always polite and efficient


Oven repair




Review of Fred's Appliance Service

Honest, personable service. Already recommended to my parents!


Freezer repair




Review of Fred's Appliance Service

Received our new upright freezer and there was a problem with the seal/gasket. Best Buy didn’t have any option to return and replace it. Called Fred’s and they suggested me to set up the appointment through whirlpool to have the warranty cover it - which was so nice! Great communication during the whole process, even got an email in the morning so I could track my technicians arrival - huge plus! He was quick and completed the work. Very friendly.


Corina B




Review of Fred's Appliance Service

Corina is a very courteous and competent technician.


Sandy




Review of Fred's Appliance Service

Jason was kind and professional trying diligently to fix the problem. It was better temporarily but issue is not resolved.


Response from Fred's Appliance Service:

Hi Sandy, Thanks for sharing your review! We are sorry to hear that your unit is still not fixed. Someone from our team will be reaching out to you shortly so we can get this resolved for you! We are so happy to hear that Jason was kind and professional. Have a wonderful holiday! The Fred's Team


Great Service




Review of Fred's Appliance Service


Great Experience- Just isn't fixed yet...




Review of Fred's Appliance Service

Corina couldn't have been any nicer- on time- great conversation- however, the stove will need a re-trip on 1/06/21. On first glance- it appears to be a power fluctuation at the house- however- after the builder's electrician was at the house- checked the connections- changed the breaker- and rechecked the voltage- it's an issue with the unit- not the power source from the house. Kitchenaid has rescheduled for a 2nd trip-


Response from Fred's Appliance Service:

Hi Keith, We appreciate your kind words! We are sorry to hear that you need further service, but, we will be sure to get this taken care of for you as soon as possible! Have a wonderful holiday! Thanks! The Fred's Team


Quick, on time, done correctly




Review of Fred's Appliance Service


Fantastic service




Review of Fred's Appliance Service

Gabriel was so nice and attentive. Fixed our frig very quickly. He was very competent.


Corina is the BEST!




Review of Fred's Appliance Service

We are so pleased with the customer service and repair that Corina gave us when our refrigerator wasn’t working properly. She was fast, efficient and the best repair tech we’ve had! Highly recommend her!


Sweet, knowledgeable, and respectful.




Review of Fred's Appliance Service

Sweet, knowledgeable, and respectful.


Jeff




Review of Fred's Appliance Service

Great service, friendly & informative


Debbie S.




Review of Fred's Appliance Service

Great service. Very happy.


Kind and helpful




Review of Fred's Appliance Service

Joe was great and made quick work of getting my issue fixed.


Great service! He was super nice and finished the job really quick!




Review of Fred's Appliance Service


Professional




Review of Fred's Appliance Service

Completed the work without issues and quickly


Well Done!




Review of Fred's Appliance Service

On time for appointment, shared the details, kept me informed about what needed to be done,


Marilyn




Review of Fred's Appliance Service

Top notch company in every respect


Excellent Friendly service!




Review of Fred's Appliance Service

Marie was knowledge, friendly and efficient!


Great




Review of Fred's Appliance Service

He did a swell job! Don't think I will have to use him again, BUT I have learned never to say NEVER


Great tech




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service

Fast service, excellent communication all along the way! We will continue to call them for all our service needs.


Great knowledgeable Technician




Review of Fred's Appliance Service

Brian was extremely knowledgeable and fast!


Excellent service




Review of Fred's Appliance Service

Joe is so patient abs explains everything thoroughly


Great service!




Review of Fred's Appliance Service


Poto




Review of Fred's Appliance Service

Gabriel was really great. Very knowledgeable. He took his time to make sure everything was in order before he left.


Great service, repairmen excellent representative for your company.




Review of Fred's Appliance Service


Mark




Review of Fred's Appliance Service


Great service for Corinas third visit




Review of Fred's Appliance Service


Job well done




Review of Fred's Appliance Service

On time worked efficiently, professional presentation. Courteous and masked during service.


Dissipointed




Review of Fred's Appliance Service

Not satisfied


Response from Fred's Appliance Service:

Hi Elizabeth, Thank you for sharing your review. We are sorry to hear that you are disappointed and not satisfied. We would appreciate the opportunity to make it right if at all possible. Please reach out to our team at 888-45-FREDS so we can work together on a solution. Thank you! The Fred's Team


Great Service




Review of Fred's Appliance Service

Great service. I would have him work on my appliances again.


Annette




Review of Fred's Appliance Service


Respectful and pleasant




Review of Fred's Appliance Service


Cricket




Review of Fred's Appliance Service

Brian was very knowledgeable


Warranty repair




Review of Fred's Appliance Service

Very organized repair process and scheduling.


Dissatisfied




Review of Fred's Appliance Service

I described the problem with my washer with a Maytag on- line technician, who felt the problem was a stripped washer plate. I called Fred’s for a service appt. Jeff removed the plate, stated it was not stripped, reinstalled the part, checked the diagnostics and stated there was no problem detected. I paid the service charge of 107.11$. Two hours later I washed a load of clothes and the machine made a new sound a couple of times but the load came out fine. I put in a second load, and the machine made even more new sounds every time it shifted, would not go into fast spin, and finished the load dripping wet. I put it through 2 more spin cycles, with clothes still dripping wet. The lid remained locked, and I eventually unplugged the machine and was able to lift the lid. Now it does nothing at all. I called to ask about a technician coming back out, and was told no availability until maybe next Thursday. I am very disappointed in this. My husband and I discussed this at length this morning, have thought about purchasing a new washer. Considering the high cost of replacement parts that may/may not be under warranty on this 5-year old 493$ washer, plus labor costs, and the age of the washer, plus the service call that was unhelpful, this may be our most cost effective move. I don’t feel I could have confidence in any further work with your company.


Response from Fred's Appliance Service:

Hi Sheri, Thank you for taking the time to share your experience with us. We are sorry to hear that you are still having trouble with your washer. I reviewed the notes from your service visit where the technician removed the wash plate and found the threads and splines were in good condition. At the time of service, the machine was not showing any error codes, the calibration test was normal, and he was not able to find anything wrong with the unit. If the unit is working while the technician is in the home, it can be quite difficult to diagnose intermittent issues. This is one of the reasons that we warranty our diagnostic fee for 30 days. If something pops up again in that timeframe, we send a technician out to take another look at no additional charge. We are in the midst of our busy holiday season and apologize for the delay in returning. If you would like to schedule an appointment, we can also add you to the cancellation list where we will reach out if we get an opening in your area sooner! Please call or text us at 888-45-FREDS or email us at service@fredsappliance.com if you would like to schedule an appointment. Thank you! The Fred's Team


Great tech, very expensive




Review of Fred's Appliance Service

Technician was knowledgeable and easy to speak with. Cost was very pricey to change out 2 dishwasher rack tracks... almost $400 and Jeff was here for 15 mins. Was in a bind. Otherwise would have called around for a second quote.


Response from Fred's Appliance Service:

Hi Ryan! Thanks for sharing your feedback with us. We know these unexpected repairs are never fun. We frequently re-evaluate our pricing structure to make sure we are in line with the industry standards. We do warranty our trip and diagnostic for thirty days and we will keep your review in mind during our next evaluation. However, we are happy to hear that Jeff was able to get your dishwasher taken care of for you. If you do have any questions about your repair please feel free to reach out! Thanks and Happy Holidays! -The Fred's Team


Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW95HEDW0 "Replace console,opt test ok"

Near Songbird Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER MAYTAG MEDX655DW1 "Customer complaint that of burn marks on heat inlet grate inside drum, inspected unit inside, no evidence of fire, started normal dry cycle, unit is heating normally, unit is operating as designed, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near S River Rd E, Geneva, OH 44041
Jeff M.

Jeff M.

WALL OVEN GE PK7500DF2BB Installed the new part op tested good.

Near Wintergreen Hill Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Installed the new part op tested good.

Near Austin Rd, Geneva, OH 44041
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WML55011HW4 Installed switches OP Test Ok

Near Auburn Rd, Chardon, OH 44024
Corina B.

Corina B.

MICROWAVE WHIRLPOOL wmh53520cs6 See HV pvr.; used 1 W11244490 (INTERLOCK SW KIT) from stock

Near John Rd, Olmsted Township, OH 44138
Corina B.

Corina B.

REFRIGERATOR MAYTAG MSS25C4MGZ03 "Cust showed pop, sent pic. CC that the ice maker is leaking water. Found the John guest fitting was leaking. Reinstalled the fitting. Optest ok"

Near Westlake Ave, Lakewood, OH 44107
Brian M.

Brian M.

DRYER WHIRLPOOL WED5100HW1 Cc unit has long dry times and getting error f2e2 Advised on vent cleaning Found stored error f2e2 hmi communication error Ran hmi test no issue found If issue comes back will need control and UI

Near Blue Grass Oval, Solon, OH 44139
Brian M.

Brian M.

DRYER AMANA NGD4655EW Complaint unit wont run Found l2 not connected to inside harness Connected wire harness OP Test Ok

Near Nicholas Way, Kent, OH 44240
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Installed the new part op tested good.

Near Leroy Thompson Rd, Thompson, OH 44086
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM9 CC that the unit is leaking from the door. Found the back legs are not touching the ground. A piece of wood is tipping the dishwasher forward. Will need to remove the wood and reinstall the dishwasher with a bracket for the countertop. Optest ok

Near Clifton Blvd, Lakewood, OH 44107
Dan H.

Dan H.

WASHER MAYTAG MVW7232HW0 "Customer complaint the unit is going off balance frequently, found unit not level, and rocking, leveled unit, unit is operating as designed , customer would like it notated that the unit is not performing"

Near Sugar Bush Ln, Gates Mills, OH 44040
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Cleared evaporator , installed new evaporator fan/defrost thermostat, op test good"

Near Forestgrove Rd, Willowick, OH 44095
Dan H.

Dan H.

WASHER MAYTAG MVWP575GW0 "Customer complaint that unit is not starting, started normal wash cycle, unit started right up , unit filled and began washing, unit is operating as designed"

Near Chase Dr, Mentor, OH 44060
Dan H.

Dan H.

DRYER ROPER RED4516FW0 "Customer complaint that unit was not working and is taking too long to dry, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started unit, unit is heating, no airflow outside, found vent pinched behind unit preventing good airflow, adjusted unit to remove pinch, op test good"

Near Chestnut St, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8500DC1 Customers ui was cracked and scratched. She stated to get it working. Installed customer supplied control and ui. Ran auto test and calibration. Op test ok

Near Hilo Farm Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ "Found evap frozen steam then replace fan and harness also use a towel to dry water inside freezer and fridge pan on the bottom customer said when they unplug fridge they found water all over the floor and they dry it also replace user interface and control turn unit on opt test ok ,also notice of no core return"

Near Long Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found refrigerator in garage and the temperature in the garage was at 37 degrees. The freezer was at 12 degrees and the fresh food section at 31 degrees. Explained to customer and showed them on the owners manual that the minimum temperature the refrigerator could be at to function properly is at 55 degrees and maximum of 110 degrees. Unit working as designed. Called tech line to explain issue. Opt test ok.

Near Brookcrest Pl, Avon Lake, OH 44012
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDB4949SDE2 Installed sump assembly. Ran test cycle. Op test ok

Near E 290th St, Wickliffe, OH 44092
David R.

David R.

RANGE WHIRLPOOL WFC150M0EW3 "Replaced part, tested bake on 350* good. Op test ok"

Near Shagbark Trail, Strongsville, OH 44149
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 Replaced parts. Tested. All normal sounds from fans running at there different speeds. Unit is good. Op test ok

Near Bishop Pl, Berea, OH 44017
Marie V.

Marie V.

DRYER WHIRLPOOL MEDB835DW4 "Cc that when they start the unit makes a weird noise. Confirmed the noise, took unit apart, found rollers ceased, replaced roller kit from T/S. Put some zoom spout. Ran unit a couple of times. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Russell Ave, Parma, OH 44134
David R.

David R.

WASHER MAYTAG MVWB765FW2 "Cc unit not locking, sometimes will have to unplug and plug back in/mess with it a couple times in order for it to start working. Found F5E1 F5E2 error codes, lid lock failure. Tested in diagnostics, lid is not locking. Went through tech sheet. Will need new latch. Replaced from t/s. Tested, good. Ran diagnostics and calibration, good. Op test ok; used 1 W10810403 (LID LATCH) from stock"

Near Woodway Ave, Cleveland, OH 44134
Joe O.

Joe O.

WASHER WHIRLPOOL WFW5620HW0 Customer stated unit will sometimes shake for a few then stop. Installed bellow. Ran quick test cycle. Could not duplicate shaking. Advised customer the unit will attempt to adjust balance and could be the shaking they are hearing. Op test ok

Near Euclid Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW6120HW0 Found off balance pause error code F0E9 F0E5 off balance load. Ran calibration and auto test on unit. Explained to customer to keep the load from 6 to 7 bath towels max. Talked to Tj on whirlpool tech line explained unit was working as intended. Opt test ok

Near Walmar Dr, Bay Village, OH 44140
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE104DSS0 "Cc unit not washingRan diagnostics, no codes stored. Customer stated he already ran diagnostics, must have cleared out the codes. Pump motor not running in cycle. Checked power from control board to pump motor, good at 121v. Unit needs pump/motor assembly. Customer not repairing, estimate only. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Orange Meadow Ln, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW92HEFUC0 Verified door and was closing as designed. Customer said he was fine with the way it was closing it was just a concern. Opt test ok.

Near Gershwin Dr, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER MAYTAG MVWX700XW1 The bearings in the transmission have failed needs a new transmission; ordrng 1 W11132267 (Gear case) and 1 Shipping

Near Andrea Dr, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDM Cc freezer gasket falling off door. Used some silicone around gasket to adhere to door. If happens again will need new door.

Near Apple Creek Dr, Brooklyn, OH 44144
Jeff M.

Jeff M.

COOKTOP ELE JENN-AIR JGD3536BS00 The one gas burner has failed will not shut off needs a new manifold which comes with all new valves; ordrng 1 W10467732 (Manifold) and 1 Shipping

Near Sanctuary Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Installed evap fan motor. Checked to ensure damper and air returns clear. Good airflow to ff section. Op test good.

Near Avondale Rd, Woodmere, OH 44122
Corina B.

Corina B.

DRYER GE GFDS140GD0WW Replaced the idler pulley. Optest ok; used 1 SHIPPING (shipping and handling) from stock

Near S Locust Dr, Kirtland, OH 44094
Dan H.

Dan H.

WASHER GE GTW335ASN1WW "Customer complaint that lid will not unlock, unplugged unit, plugged back in, lid unlocked, ran drain and spin cycle, lid locked unit spun, unit completed cycle, lid unlocked, op test good"

Near E Walnut Ave, Painesville, OH 44077
Brian M.

Brian M.

BUILT IN FRIDGE KITCHENAID KSSC48QTS02 "Cc unit not cooling Found no frost pattern or ice build up on evap Needs sealed system repair Needs compressor, heat exchanger, evap, and pan heater.; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10281063 (heater-pan) and 1 WPW10143759 (dryer) and 1 Needpart# (Heat exchanger)"

Near Hawksmoor Way, Chagrin Falls, OH 44023
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

Near Meriden Rd, Painesville, OH 44077
David R.

David R.

DISHWASHER KITCHENAID KDTE234GPS0 "Cc unit not washing. Confirmed water entering unit but the pump is not washing. 4-3, wash motor error code. Went through tech sheet, tested. Replaced t/s wash pump assembly. Tested, ran diagnostics. Good. Op test ok*** customer called whirlpool, covering part. Customer owes labor and SVC only; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Grandview Dr, Independence, OH 44131
Jeff M.

Jeff M.

DRYER SAMSUNG DV45H7000EWA2 The units not heating its displaying an HE code. I took the machine apart and tested the heating element the heating on that tested good its not grounded I tested the two fuses on the heating element cage both fuses tested good I tested the fuse on the back of the blower that tested good. The unit is receiving proper power. The unit needs a new control board estimate only; ordrng 1 DC92-01626B (Control) and 1 Shipping

Near OH-307, Geneva, OH 44041
Jeff M.

Jeff M.

DRYER SAMSUNG DV5689100EG The unit is heating he venting is good. The unit was lvl incorrectly. I relvled the unit the clothing would now come in contact with the moisture sensor op tested good

Near Dadeyville Rd, Austinburg, OH 44010
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that the left door does not shut and handle is loose , tightened handle, door is working properly, unit is operating as designed ; O-emld tckt , states that autho needed"

Near Highland Dr, Willoughby, OH 44094
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Cc unit not working, drum not spinningConfirmed drum will not turn by hand, checked motor and belt. Motor bound up. Removed blower housing, found garment tangled up in blower wheel. Removed and tested. Unit heating and tumbling normally. Op test good."

Near Haltnorth Walk, Cleveland, OH 44104
Corina B.

Corina B.

RANGE KITCHENAID KDRU767VSS00 "CC that the right front burner does not work, middle burner sometimes does not light, middle rack is cracked, when having more then one burn the control turns on and the timer does not work. Found timer not working, half of the screen has line in it. The middle back burner sparks when every burner is on high. The right front burner does not have a spark going to the burner. The grate is cracked. Will need a ui, control, spark module, grate, harness and burner. Harness is nla. ; ordrng 1 W11241664 (Grate) and 1 WPW10533029 (Control) and 1 WPW10116103 (Keyboard) and 1 WPW10320937 (Burner) and 1 WP71002749 (Spark module) and 1 W10145986 (Wire harness)"

Near Edgewater Dr, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC2 CC that the door is cracked. Found the is cracked. Will need a new door. ; ordrng 1 W11130236 (Door)

Near West Blvd, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Cc unit leaking at bottom of doorCustomer stated the plumber thought it may be the inlet valve. Checked dispense water connection on bottom of door. Found water line to door dispense not pushed in to John guest fitting all the way. Reseated line connection. Turned water back on. Tested dispense several times. No leaks found. Op test good.

Near Norfolk Rd, Cleveland Heights, OH 44106
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc ice maker not working. Ran step 57 E2 ice maker lost home position. Cycled ice maker would not find home position. Timed out. Will need new icemaker. Customer can install parts. ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Ferndale Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR GE PGSS5RKZCSS "Customer complaint of loud noise, confirmed, bearings in evaporator fan motor are bad, unit needs new evaporator fan motor ; ordrng 1 WR60X10277 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Lakeshore Blvd, Mentor, OH 44060
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Replaced control, bulb and socket OP Test Ok"

Near Fewtown Rd, Deerfield, OH 44411
Joe O.

Joe O.

DRYER GE DBSR453EB0WW Installed dryer bearing repair kit. Ran test cycle. Op test ok

Near Inland Shores Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: ui not allowing selections, interior lights not functioning, not making ice or dispensing waterFound unit is in sabbath mode. Exited sabbath mode. Tested. Op test ok"

Near Heritage Ave, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE LGHD2369TF5 "Cc unit ice maker making a noiseCustomer recorded video of unit making noise. Confirmed ice maker circulation fan contacting ice inside ice box. No ice buildup at this time, unit does have residual frozen condensation around ice box. Ordering updated ice box housing kit. ; ordrng 1 5303918784 (Air handler housing kit)"

Near Belleflower Cir, Newbury Township, OH 44065
Marie V.

Marie V.

MICROWAVE WHIRLPOOL wmh53520cs6 "When arrived maintenance had the microwave on a hallway, the outlet that we were working on was not on its own dedicated circuit,when turned power on on unit, it trips the breaker also it tripped another outlet that was there and a printer all does were in the same circuit, they flipped breaker back on unit tripped again and it fried the board. Unit will need control filter board... unit needs to be on its own dedicated circuit ; ordrng 1 W11100597 (Control) and 1 WPW10531156 (Filter board) and 1 W11244490 (Interlock), used 1 SHIPPING (shipping and handling) from stock"

Near John Rd, Olmsted Township, OH 44138
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAKZ0 "Cc unit sometimes not working or wont drain. Found outlet wires burned. The bolts that hold wires In are not tightened down all the way. Stripped back wires, cut off bad part. Reconnected, tested. Good. Op test ok"

Near Willow Lake Dr, North Royalton, OH 44133
Joe O.

Joe O.

WASHER WHIRLPOOL WFW95HEDC0 Found incorrect part was shipped. Correct part number wrong part. Re ordering bellow.Boot shows out of stock. Office to reschedule; ordrng 1 W11106747 (Door boot)

Near Pinehurst Ct, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW0 Found unit in flood mode when finished with flood mode did a calibration and auto test on unit and passed. suggested customer to keep loads to 6 to 7 bath towels max. Opt test ok.

Near Anthony Ln, Parma Heights, OH 44130
Joe O.

Joe O.

RANGE WHIRLPOOL WFG770H0FZ0 Installed listed parts. Tested. Op test ok

Near Orchard Rd, Ashtabula, OH 44004
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed clips OP Test Ok

Near Fewtown Rd, Deerfield, OH 44411
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Replaced switch. Tested. Lights are good. Op test ok

Near Newton Rd, Middleburg Heights, OH 44130
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GB2FHDXWS09 "Cc: not cooling ff sectionFound temps in ff section at 53 degrees, and freezer at 6 degrees. Found evap fan not running. Entered service mode. Tested evap fan and damper. Needs evap fan motor; ordrng 1 WPW10128551 (Evap fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Priday Ave, Euclid, OH 44123
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Clamp wasnt all the way, corrected. Tested. Good. Op test ok"

Near Falling Water Cir, Amherst, OH 44001
David R.

David R.

REFRIGERATOR GE gfss2hcycss "Cc unit FF not cooling, FZ is good. Tested temps, 65 in FF and 10 in FZ. FZ is cold, can see ice build up on bottom floor. Opened FF, checked damper, damper is opening and closing, no airflow coming from FZ. Fan is not coming on, checked. Needs new motor and drain hose needs to be cleared. ; ordrng 1 WR60X10277 (FZ fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Smith Rd, Wellington, OH 44090
Joe O.

Joe O.

DRYER MAYTAG MGD5630HC2 Cc: not startingFound door switch mis aligned. Corrected door switch. Op test ok

Near Hatches Corners Rd, Conneaut, OH 44030
Jason N.

Jason N.

WASHER MAYTAG MHW5630HW0 "Cc couldnt not get unit to unlockCustomer stated unit was control locked, couldnt unlock by pressing lock button, would countdown to 2 then rest, had to unplug. Plugged in unit. Ran diagnostics, found code f0e2 for oversuds. Ran diagnostics cycle, all functions passed. Possible interface error, ordering UI. ; ordrng 1 W11316623 (UI console)"

Near Country Ln, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

FREEZER WHIRLPOOL GAFZ30FDGB01 Found gasket open it needed to be steam so I did for 30 minutes but door still not closing properly took hinge out and door seal properly but when trying to verify the doors top hinge found it pushes out the door causing it to leave a gap between the gasket and freezer. Called tech line and talked to Tj face timed him to show him the issue and was recommended to order a new door and if it doesnt fix the problem will need to replace unit.; ordrng 1 W11233211 (Door)

Near Yoder Blvd, Avon Lake, OH 44012
Marie V.

Marie V.

REFRIGERATOR KENMORE 106.8679381 "Cc that the unit is not cooling, took temp 64* on fresh food section and 34* on freezer. Found evaporator fan not running and relay on unit is clicking. Unit has a good frost pattern. Unit will need evaporator fan and relay, The relay is discontinued. ; ordrng 1 482469 (Evap fan) and 1 989646 (Relay), used 1 SHIPPING (shipping and handling) from stock"

Near Havana Rd, Garfield Heights, OH 44125
Jason N.

Jason N.

WALL OVEN GE ZET958SF1SS "Cc unit oven not heating past 300 degreesCustomer stated upper oven is slow heating and never reaches higher then 300, lower oven is fine. Checked element conditions, found bake element physically popped open. Unit needs bake element. ; ordrng 1 WB44T10055 (Bake element)"

Near Chadbourne Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc unit will not dispense ice Found augur impeller to be messed up and motor to be slipping Needs divider motor and impeller ; ordrng 1 WPW10309864 (divider) and 1 WPW10317991 (motor) and 1 WP63052-2 (impeller) and 1 W11378860 (Washer)

Near Roy Marsh Dr, Kent, OH 44240
David R.

David R.

MICROWAVE WHIRLPOOL KHMS2056SSS1 "Cc unit display will not let you make selections, fan, light under is working. Tested, confirmed. Display comes in door assembly. Unit will need door assembly. Customer paid SVC, do not order parts ; ordrng 1 W10282802 (Door), used 1 SHIPPING (shipping and handling) from stock"

Near Rockside Rd, Seven Hills, OH 44131
Jason N.

Jason N.

RANGE AMANA AEP222VAW4 "Cc unit element broken, needs replaced Confirmed bake element physically popped open. Unit needs bake element. Also oven door handle is broken on one side, will cause door issues if not replaced. Ordering bake element and oven door handle. ; ordrng 1 WPW10163272 (Bake element) and 1 WP98004947 (Door handle) and 2 3196166 (Screw)s"

Near W 14th St, Cleveland, OH 44113
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Cc unit not cooling cust showed pop, sent pic unit show 48-52* freezer 24-45* found a lot of frost on back near evaporator found thermistor opening will need main control ui and wiring harness. ; ordrng 1 W11212392 (Control) and 1 W11214887 (Ui) and 1 W11342162 (Harness)"

Near Arlington Dr, Willoughby, OH 44094
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Cc that the unit is not making ice. Turned the ice maker on and it just keeps cycling and cycling it never ask for water. Check connection at the door they were good , replaced ice maker from Surplus . Op test ok; ordrng 1 W10873791 (Ice maker)"

Near Cliffside Commons Dr, Rocky River, OH 44116
Marie V.

Marie V.

REFRIGERATOR KITCHENAID KBFN506EPA01 "Replaced freezer lights and board , op test no good. Check light switch,good. Called tech line spoke with Austin. told me to replace the light on the free food section. Op test ok. Unit will need main control due to relay clicking every time you open and close the door. ; ordrng 1 WPW10739408 (Control)"

Near Wilderness Trail, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBRO36FMX01 "He said If we unplug unit and disconnect fan and turn power on and start beeping replace fan motor and control if it doesnt beep just replace control so found no beeps when fan unplug will need control; ordrng 1 W10818296 (Control) and 1 W10822580 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Beach Cliff Blvd, Rocky River, OH 44116
Jason N.

Jason N.

DISHWASHER FRIGIDAIRE FFBD2406NS10B "Cc unit not fillingStarted cycle, unit immediately starts draining. Checked float switch and connectors. Float switch checks good. Wiring to control checks good. Unit stuck in draining cycle, will not respond. Unit needs control board. Estimate only at this time. ; ordrng 1 5304512731 (Control board)"

Near Washington Blvd, University Heights, OH 44118
Brian M.

Brian M.

MICROWAVE KITCHENAID KOCE500ESS09 "Cc unit microwave door not closing properly Called whirlpool they said to replace door , switch and hinges; ordrng 2 W10874474 (hinge-door)s and 1 W11214480 (arm) and 1 WPW10128850 (arm) and 1 W10687342 (door/mw) and 1 W11449277 (Switch)"

Near Forest Glen Trail, Ravenna, OH 44266
Marie V.

Marie V.

WASHER MAYTAG MVWB765FW0 "Cc that unit makes a noise when is on a cycle but does not makes the noise all the time. Ran diag found F3E2 - inlet water temperature fault F0E5 off balance load F2E1 UI stuck button. Deleted error codes. Ran auto test , everything sounds normal. Did UI test, pass. Pulled unit out found lost of oil all over the unit , will need gearcase. Customer will not fix. ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

Near Shoreman Dr, Avon, OH 44011
David R.

David R.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Cc getting ice but not dispensing. Found power getting to ice maker motor but just humming. Will need motor, gave estimate to customer. Do not order parts at this time ; ordrng 1 W10822606 (Icemaker dispenser motor), used 1 SHIPPING (shipping and handling) from stock"

Near Saratoga Trail, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 2536041261E The temperature control thermostat is sticking as soon as I bumped the thermostat the unit kicked on; ordrng 1 241537103 (Thermostat) and 1 Shipping

Near Shore Dr, Madison, OH 44057
David R.

David R.

STACK W/D GE WSM2420TBAWW "Customer had questions about dial knob. Found out pieces are missing/broken Never seen pieces when diagnosing. Customer says it was never like this. Will need dial assembly, WH11X10045. Sending to office for review; saved tckt"

Near Groveland St, Oberlin, OH 44074
Jason N.

Jason N.

MICROWAVE AMANA RSBG659P "Cc unit not powering onCustomer stated it made a weird noise then powered off, wouldnt turn back on. Inspected unit, found main fuse open. Checked components for cause of blown fuse, found h.v. Capacitor shorted. Unit needs capacitor and main fuse. ; ordrng 1 59001651 (H.v. Cap) and 1 M0805201 (Fuse)"

Near Bunbury Ln, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR GE GFE28HMHGES "Found fan in freezer section not working until we moved panel on back of freezer and started spinning and has low speed power.needs fan motor customer will paid for part and service call and shipping only he will install by him self no need to come back ; ordrng 1 Stock (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"

Near Glenbrook Dr, Strongsville, OH 44136
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8989SHZ0 Found loose connection on unit fixed issue ran calibration and auto test. Opt test ok.

Near Oberlin Rd, Amherst, OH 44001
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ1 Installed main control. Unit powered on. Op test good.

Near Euclid Ave, Willoughby, OH 44094
David R.

David R.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer had POP. Cc no display. Unit not turning on or taking commands. Checked outlet box, burnt wires, shorted out. Unplugged unit, cut out burnt wires and spliced the good end together. Wrapped with electrical tape. Tested unit in diagnostics, good. All components working. Op test ok"

Near E Boston Rd, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL KRFC302EBS02 "Customer had questions about leveling. Reviewed and went over what I did last time, cabinet above fridge so only can go a certain height with leveling legs before it touches. Leveled as best a possible. Let customer know to contact whirlpool about cleaning products for unit. Called and documented with techline. Unit is good. Op test ok"

Near Olympus Way, Strongsville, OH 44149
David R.

David R.

DISHWASHER WHIRLPOOL WDF510PAYWA "Cc unit not draining. Cleared drain hose, found drain pump open. Replaced from t/s. Tested. Good. Op test ok; used 1 WPW10348269 (PUMP-DRAIN) from stock"

Near S Meadowpark Dr, Walton Hills, OH 44146
Jeff M.

Jeff M.

DRYER MAYTAG MEDX6550W1 Installed the new part op tested good.

Near N Ridge Rd W, Geneva, OH 44041
Marie V.

Marie V.

WASHER AMANA NTW4516FW3 "Cc that the lid lock was stuck and it would not open up. Ran diag found F5E3 - lid unlock fault, F2E1 stuck key, F5E2 lid lock fault, lid lock failed on resistance test. Will need new lid lock. Will not order, lid lock is on its way; schdld next appmnt for 1/29 FRI !"

Near Gull Dr, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER MAYTAG DWU9200BAB "Customer complaint that unit is not cleaning dishes, found standing water in bottom of tub, advanced timer to drain, water tricked out of drain, repeated to clear all water out started normal wash cycle, unit filled and began washing, advanced timer to drain, water flowed out as normal, repeated with same results, advised customer to run a cleaning cycle through unit"

Near River Oaks Trail, Gates Mills, OH 44040
Corina B.

Corina B.

STACK W/D GE WSM2420TBAWW "CC that the unit is not turning on. Checked the power to the outlet l1 to n 23 volts l2 to n 120 volts l1 to l2 23 volts. Checked cord, good. Will need an electrician. Office to refund money for parts."

Near Groveland St, Oberlin, OH 44074
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling both sectionsFound both sections at room temperature. Checked compressor health. Compressor very hot, not running. Start relay kicked in, compressor buzzing loudly, drawing 7.5a then relay kicks out. Compressor locked up, unit needs compressor. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"

Near E 222nd St, Euclid, OH 44123
Corina B.

Corina B.

DRYER MAYTAG MEDC700VW0 CC that there is a loud squealing noise when it first starts. Found the idler pulley is seized. Replaced the dryer repair kit from t/s. Optest ok; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Juniper Ct, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc unit giving code, F6E3 F6E2. Communications error code. Order control and console ; ordrng 1 W11135391 (Control) and 1 W11195970 (Main control)"

Near Akins Rd, North Royalton, OH 44133
Dan H.

Dan H.

WASHER WHIRLPOOL LSN7233BW0 "Installed new timer, op test good"

Near Donnybrook Rd, Maple Heights, OH 44137
David R.

David R.

RANGE WHIRLPOOL MER8800FZ2 "Customer had POP, bought last year. Cc unit not heating properly on bake. Tested, bake element is good, power coming into unit is good. Found control not sending enough voltage down to element. Ordering control.; ordrng 1 WPW10340323 (Control)"

Near Wallings Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FFEF3018LSD Installed the new part op tested good.

Near Georgetown Ln, Madison, OH 44057
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRX735SDHW02 "Replaced door, check water and ice dispenser. Op test ok"

Near Peachtree Ln N, Cleveland, OH 44134
Joe O.

Joe O.

WASHER WHIRLPOOL MHW5500FW1 Cc: loud squealing sound during cycleFound error code f3e1(water level system error). Ran quick test cycle. Found bolt holding rotor to basket broke off inside basket. Needs tub assembly and screwTub assembly shows out of stockEntitlement shows basket under 10 year parts only warranty. Customer does not want to repair at this time(2 man 3 job count if customer decides to repair); ordrng 1 W10901175 (Tub assembly) and 1 W11253212 (Screw)

Near Pheasant Run Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL GU1200XTLS1 Gasket torn and botton inner door loop seal broke ordering parts needed ; ordrng 1 WP8269311 (Inner door) and 1 W10542314 (Gasket cabinet)

Near Crocker Landing, Columbia Station, OH 44028
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 "Cc unit bolt broke off in rear Found stator bolt broke off inside shaft Needs tub and bolt Tub is under 10 year warranty ; ordrng 1 W10901030 (tub-outer) and 1 W11253212 (screw), used 1 SHIPPING (shipping and handling) from stock"

Near Gibbs Rd, Andover, OH 44003
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW2 Cc unit is letting in hot water when set to cold Found hot cold reversed Swapped hoses OP Test Ok

Near Saint Germain Blvd, Warrensville Heights, OH 44128
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc customer states unit not draining well and causing odorsRan diagnostics, no codes stored. Checked drain hose, connected properly, good loop. Ran wash test then cancel drain. Unit draining properly."

Near Knollwood Trail, Cleveland, OH 44143
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit codes f6e3 and will not start a cycleRan diagnostics, verified f6e3 for no communication detected from MCU from ACU. Replaced main control and UI using customer supplied pre Id parts. Ran diagnostics cycle, all function passed. Called wp techline, Joel, unit(washer) needs to be on a dedicated circuit. At this time, unit is sharing an outlet with dryer. WP will not replace anymore parts until unit is on a dedicated circuit by itself."

Near Laurelhurst Rd, University Heights, OH 44118
Corina B.

Corina B.

ELEC SLIDE-IN JENN-AIR JES9750CAS02 "CC that 3 of burners are not working. C replaced the 3 switches. Checked power coming into each switch 240 each switch. Checked power to relays 120 v relays not closing to turn on burners. Checked power at cartridge 0 v. Replacing all relays. ; ordrng 4 WP8566493 (Relay)s, used 1 SHIPPING (shipping and handling) from stock"

Near Sweetwater Dr, Brecksville, OH 44141
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPM704KPS0 Cc unit not washing Found sump running but not creating pressure to move arms Needs sump assembly ; ordrng 1 W11416362 (Sump assembly)

Near Madison Rd, Huntsburg, OH 44046
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW2 I put the unit in a test cycle did not hear anything strange I put the unit in a spin cycle with five towels unit tested good

Near Main St, Perry, OH 44081
Brian M.

Brian M.

DISHWASHER GE GDF620HGJ2BB "Cc unit just beeping Found unit to have a error of miscommunication Needs UI and main Control boards ; ordrng 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near Rock Creek Rd, Chardon, OH 44024
Jason N.

Jason N.

RANGE WHIRLPOOL KODE500ESS05 "Cc unit oven taking too long to preheat and temps not where they should be after. Found foil lining the bottoms of both ovens. Advised customer manufacturer does not recommend this, and could cause the issues customer is experiencing. Ran bake test on both upper and lower ovens to 300 degrees. Let cycle. Temped both ovens. Temps reading 302-312 in both upper and lower. Unit is working as designed. Op test good."

Near Buckhurst Dr, Beachwood, OH 44122
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 Found no error code ran calibration and auto test pass also ran manual test on cold and hot confirm good customer was washing sheets pillow comforter that made was to heavy for unit and could off possibly throw off control but for our results no issue found

Near Spinnaker Dr, Avon Lake, OH 44012
Brian M.

Brian M.

RANGE WHIRLPOOL KERCG00GAL0 "Cc unit not baking Found element open Needs element ; ordrng 1 WP9750213 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Carmichael Dr, Chesterland, OH 44026
Marie V.

Marie V.

DISHWASHER KITCHENAID KDPE234GPS0 "Cc that the unit is not washing dishes, confirmed. Pump motor is receiving 120V, unit will need new pump. Replaced from T/S. Ran unit, no leaks.op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Dover Center Rd, Westlake, OH 44145
Joe O.

Joe O.

MICROWAVE WHIRLPOOL KBMC140HSS04 "Cc: not all functions working, will not startFound only some selections on ui are working. High pitched squeal coming from control. Spoke with BJ, needs control and ui. Control and ui are no longer available; ordrng 1 8302345 (Control) and 1 4456877 (Membrane)"

Near Haywood Dr, Cleveland, OH 44121
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4955HW1 CC that the drain hose does not stay in the sink. Zipped tied the drain hose to the water line. Started a rinse and spin. Drained the tub. Drain hose stayed. Optest ok.

Near Caine Ave, Cleveland, OH 44128
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE540H0AS0 "found Heating bake element shorted needs replaced.; ordrng 1 W10779716 (Element-bake), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Spinnaker Dr, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Cc: leaking oil underneathFound gear case leaking oil. Belt slipping. Needs gear case and beltParts show out of stock. Office to reschedule; ordrng 1 W11454734 (Gear case) and 1 W11239857 (Belt)

Near Botanica Ln, Cleveland, OH 44124
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that the unit is not heating. Checked the voltage to the terminal block, good. Checked the fuses found a wire to the thermostat off. Installed the wire. Unit started to heat. Optest ok."

Near E 178th St, Cleveland, OH 44128
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Replaced ice maker, ice door, freezer light, and electronic control board ran ice maker test 44, 45 and 47. Opt test ok."

Near Compass Cove, Avon Lake, OH 44012
Jason N.

Jason N.

RANGE KITCHENAID KEBS209BSS00 "Cc unit doesnt preheat correctly and unit came on by itself Customer stated temps were never correct. They also had an instance were they came home and unit was in a preheat without customer input. Ran diagnostics, found code f1e1 for oven user interface failure. Tech sheet states replace UI. ; ordrng 1 W10570022 (UI console)"

Near Brucefield Rd, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 Cc: unit skips directly to rinse cycleFound customer had unit on rinse and spin. Advised customer unit will go to rinse cycle if on rinse and spin. Found no stored error codes. Ran normal cycle. Ran auto test and calibration. Op test okCustomer stated he never got the water valve. Part not needed.

Near Edgewood Ave, Cleveland, OH 44128
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that ice maker is not working, no ice maker error codes found, ice maker cycles and fills, ice level sensors are good, ice box fan and thermistor are good, unit needs new control; ordrng 1 WPW10675033 (Cntrl)"

Near Carol Dr, Independence, OH 44131
Corina B.

Corina B.

REFRIGERATOR IKEA IX6HHEXDSM00 Replaced the ice maker. Cycled the ice maker. Optest ok.

Near Edgerton Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GSF26C4EXT02 Dispenser pads and valve inlet needs replaced.; ordrng 1 WPW10370593 (Pads) and 1 WPW10238100 (Valve inlet)

Near Mulberry Ln, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRSC703HPS00 Installed the new part op tested good.

Near Lake Rd, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

DRYER WHIRLPOOL CED9160GW1 The user interface board did not show up the board needs to be re-ordered; ordrng 1 W11107837 (Control)

Near Erie Rd, Eastlake, OH 44095
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5200VQ2 "Customer complaint that unit is not spinning, Confirmed, found gear oil under unit, brake is locking up, unit needs new gearcase, brake assembly, and clutch, customer does not want repair ; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch) and 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

Near Camelot Dr, Parma, OH 44134
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit does not spin or drain, found drain pump not draining , drain pump is receiving 120vac , installed new drain pump , op test good ; used 1 W10876600 (PUMP-WATER) from stock"

Near Bidwell Ave, Cleveland, OH 44111
Jeff M.

Jeff M.

RANGE GE JPP26GR18 The timer on the oven failed. The bell was constantly ringing I disabled the bell unit tested good

Near Meadowlawn Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL LSQ9564JQ Customer has flood protective hoses. The cold hose needs to be replaced

Near Pearl Rd, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSF25D4MDM01 "Customer complaint that fresh food section door grinds when loaded and lights are not working, found door closer worn out and freezer section light out, unit needs new door closer and led module ; ordrng 1 WP2182179 (Cam) and 1 W11049959 (Cam) and 1 WPW10515057 (Led), used 1 SHIPPING (shipping and handling) from stock"

Near Greenbriar Dr, Parma Heights, OH 44130
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4800XQ4 "Cc unit making a scraping soundRan dryer test cycle, found light squealing coming from unit. Pulled unit apart, found rear roller nearly seized. Quoted customer dryer repair kit. Replaced rollers, pulley and belt using truck stock repair kit. Reran dryer op test, no abnormal sound. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Kingston Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

WASHER WHIRLPOOL MVW6230RHW "Cc: loud screechingCustomer showed video, unit screeching during start up. Found belt stretched and slipping on pulley. Needs beltBelt shows out of stock. Office to reschedule; ordrng 1 W11239857 (Belt)"

Near Helen Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER AMANA NTW4605EW0 The main pulley came off belt has damage to it needs a new belt; ordrng 1 WPW10006384 (Belt) and 1 S (Shipping)

Near Waverly Rd, Eastlake, OH 44095
Marie V.

Marie V.

DRYER AMANA NED4655EW1 "Cc that the unit is making a loud noise while is running. Found screw between felt seal and drum. Removed it, seals are not damaged.ran unit. Op test ok"

Near Cedar Dr, Lorain, OH 44052
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFF2258FEZ04 "Customer complaint of urine smell, no unusual smells noticed, unable to duplicate the problem , unit is operating as designed"

Near Riverwood Ave, Rocky River, OH 44116
Corina B.

Corina B.