Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 5068 customer reviews

Map of Perry, OH

Doesn't get any better than this ! ! !




Review of Fred's Appliance Service

Love your tracking system. On top of that, tech phoned when he was on his way. On top of that, he did a fabulous job! !!! I know your techs are certified, & obviously they take their courses seriously. Top Notch ! ! !


Map of Avon Lake, OH

Problem Solved!




Review of Fred's Appliance Service

Thank you, Gabriel, for fixing the freezer problem! He was very professional in explaining each detail to me and was also very nice.


Map of Painesville, OH

Mrs




Review of Fred's Appliance Service

Great service


Map of Avon Lake, OH

Professional Service




Review of Fred's Appliance Service

I would highly recommend Fred's for refrigerator repair. The technician explained what she was going to do and performed the service quickly and she was thorough.


Map of Brook Park, OH

Great service




Review of Fred's Appliance Service

Prompt and professional


Map of Rocky River, OH

Excellent service




Review of Fred's Appliance Service


Map of North Royalton, OH

Great service




Review of Fred's Appliance Service


Map of Rootstown, OH

Absolutely terrible




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Nick, It was great talking with you earlier! We totally understand your frustration and concern about not wanting to plug the dryer in at your home after the fire. Unfortunately, we aren't able to diagnose the unit without plugging it in. I am glad we were able to brainstorm a workaround and we will work with you to get this taken care of! Thanks! The Fred's Team


Map of Seven Hills, OH

Excellent service




Review of Fred's Appliance Service


Map of Eastlake, OH

Absolutely AWFUL




Review of Fred's Appliance Service

You canceled my original appointment because you didn’t think the parts would arrive in time. Once you did come out and service my fridge, you ordered what appeared to be the correct parts. 3 days later, the refrigerator is broken again... I WILL NEVER USE YOU AGAIN, and I will make sure EVERYONE I encounter doesn’t use you as well.... I’ve already reached out to the BBB...


Response from Fred's Appliance Service:

Hi Chad, Thank you for sharing your experience with us. We are so sorry to hear that you are very dissatisfied. After reviewing your job history, your appointment was canceled because your parts were being provided by Whirlpool and we had no tracking information. I just tried to give you a call to discuss this in more detail and left a message with my contact information. We would appreciate the opportunity to work with you to get your refrigerator back up and running again. Thank you and we hope to connect with you soon! The Fred's Team


good service but having to wait for parts not good.




Review of Fred's Appliance Service

having the parts delivered to my house is good idea but having to wait for the repair (appointment) is disappointing.


Response from Fred's Appliance Service:

Hi Bob, We appreciate you taking the time to share your review with us. We do our best to streamline our processes to make appliance repairs as smooth as possible. We're glad that you appreciate our ship direct policy! Unfortunately, we are in the midst of our busy summer season but doing our best to get technicians back out as soon as possible. Thanks! The Fred's Team


Great Service




Review of Fred's Appliance Service

Jason did a wonderful job, our washer repair was done quickly. It runs better than it ever has.


still not making ice




Review of Fred's Appliance Service

still not making ice


Response from Fred's Appliance Service:

Hi Josie, We are so sorry to hear your unit isn't making any ice! A member of our team will be calling you shortly to set up a return appointment. Thanks! The Fred's Team


So Happy with Service Work




Review of Fred's Appliance Service

I was so happy that Corina had the part with her to fix my washer right then and there!! She is the best!


Pat




Review of Fred's Appliance Service

Both techs from Fred's Appliances were friendly and professional. To the best of my knowledge to date (so far oven is functioning properly) performed their work correctly. Will use them again should an appliance need to be repaired. Very responsive!


Excellent service




Review of Fred's Appliance Service


Joe couldn’t do work alone.




Review of Fred's Appliance Service

Joe was very nice but couldn’t do what needed to be done.


Response from Fred's Appliance Service:

Hello Marleen, Thank you for taking the time to share your experience with us! After reviewing your job history, I am showing that the issue with your dryer was the venting. We specialize in repairing appliances but do not install/clean/repair venting for dryers. Are you still experiencing dry time issues after rectifying the vent? If so, please give us a call and we will be happy to take another look! Thank you, The Fred's Team


Adrienne




Review of Fred's Appliance Service

Jason was great!


Great Service




Review of Fred's Appliance Service

Very helpful and knowledgeable


Dan tried very hard to duplicate the issue!




Review of Fred's Appliance Service


Great service...Very personable repair man. Offered helpful hints.




Review of Fred's Appliance Service

Would definitely recommend Fred's.


Great




Review of Fred's Appliance Service

Great the guy came @ the beginning of the window. Courteous. Efficient


Dennis




Review of Fred's Appliance Service

Outstanding service, the tech guys were very knowledgeable and on time! Quality and great price!


Marlene




Review of Fred's Appliance Service

We were very pleased with our service from Fred’s Appliance. Jeff, who came to service our dryer, was a very knowledgeable and very personable young man. He took his time to explain a number of things about the dryer to us. He is an asset to this company. A very very nice you man. It was a pleasure just to talk with him.


great service, courteous service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Kent




Review of Fred's Appliance Service

Great see


Great service




Review of Fred's Appliance Service


Yeah




Review of Fred's Appliance Service

Being a new refrigerator, we are disheartened we had yet another service call. However, we believe Art has corrected the problem and appreciate his expertise in handling. Hopefully this will be our last service call needed.


Excellent Service




Review of Fred's Appliance Service

I was very impressed with service. Jason was on time and very professional.


Catherine




Review of Fred's Appliance Service

Great service, efficient and friendly.


Just blew the problem off. Said humidity made freezer lite stick in off position. Just have to pull it down all the time. Design flaw.




Review of Fred's Appliance Service

Send someone else nect time.


Response from Fred's Appliance Service:

Hi Keith, Thank you for sharing with us! We are sorry to hear you are still having some troubles with your refrigerator. I do see that we have you scheduled for a follow-up appointment on Wednesday with another technician. We will take another look and be sure to address all of your concerns! Thank you, The Fred's Team


Should have called a long time ago!




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

On time, great job


Very Professional




Review of Fred's Appliance Service

Very good experience


Great service




Review of Fred's Appliance Service

On time. Fixed problem quickly


Fast and Knowlegable




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

David was awesome


Good service. Pricey




Review of Fred's Appliance Service


John




Review of Fred's Appliance Service


Would recommend




Review of Fred's Appliance Service


Quick response from knowledgeable servicemen




Review of Fred's Appliance Service

I was contacted promptly after using the website and indicating a problem (leak) with my washing machine. I was given an appointment within a few days. The first serviceman diagnosed the problem and ordered the part which was shipped directly to me. He said he would be back the next week to install it. Someone different actually came, but he seemed to have no problem understanding the plot and installing the part. Everyone was prompt and courteous. All in all, this worked well, but it was quite expensive for a fairly minor problem. The total was more than half of what I had paid for this washing machine just about three years ago.


Response from Fred's Appliance Service:

Hi Mary, We appreciate you taking the time to share your experience with us! It's great to hear how smooth your service experience was. We understand that it's not fun to pay for unexpected repairs. We are frequently evaluating our pricing structure to ensure that we can offer excellent, smooth service experiences. We will certainly consider your repair in our next evaluation. Have a great weekend! The Fred's Team


Great!




Review of Fred's Appliance Service

On time, friendly service. Identified the problem immediately and corrected problem. Great service and will use Fred’s Appliance whenever the need arises.


Ridiculous




Review of Fred's Appliance Service

Had to come back 3 times in order for my washer to work


Response from Fred's Appliance Service:

Hi Amanda, Thank you for sharing your experience with us! We are sorry to hear that it took a few trips to get your washer up and running. We always work to get the job done as quickly as possible to save both our customers and us time. Unfortunately, sometimes they get the best of us and take more than one trip! We are so happy that your washer is up and running again! Have a great weekend, The Fred's Team


Great service, process needs refined




Review of Fred's Appliance Service

I called on June 27th. First available appointment was July 3. I told them on the phone what the problem was - start button not working. Same problem I had last year which prompted me to purchase the service warranty. When he arrived on 7/3, he looked for 5 min and said, yep, need to order a part, your start button is not working and it will be shipped to your house. Too bad he did not carry any parts (esp since you could guess that was the prob, since it happened before). When he came back on July 10th, took 5 min to replace. Just seems like there could be a faster way. The technician was great. No problems. Just the process


Response from Fred's Appliance Service:

Hi Kimberly, Thank you for sharing your review with us! We are currently in the midst of the summer busy season and apologize for the length of time before appointments. While we do carry the quickest moving parts on our trucks, we aren't able to carry them all. We always do our best to repair appliances on the first trip if at all possible because it saves our customers and us lots of time! We appreciate your feedback and hope you have a great weekend! Thank you, The Fred's Team


Well done




Review of Fred's Appliance Service

The issue was thoughtfully analyzed and resolved.


Techs superior but . . .




Review of Fred's Appliance Service

I was extremely pleased with all the techs who were here. Dan is still superior! However, I am totally frustrated by the trend in all repair institutions (that derives from the overwhelming choices offered to our society) that requires parts be ordered from a third party after the tech is here for analysis.This then requires another service scheduling. This meant we usually had to wait another week before getting on the schedule. I wonder if it is possible to put a tentative return appointment when making the analysis appointment. It could be cancelled almost immediately if analysis showed no part needed or problem lies in some universal part that could be stocked. All of this feeds into the lower convenience rating that would be higher if referring to the time frame for the actual service call. I also wonder if the vast choices for everything from salsa variety to presidential candidates is just making life more difficult and basically signals that we are all just made to think that the world should cater to our every whim but that’s a lecture for another day!🤔🤔


xxxxx




Review of Fred's Appliance Service

Corey just had to level my fridge, something th stores installers didn't do. I could of done this but at 86 I figure it should have been done at delivery, Of course a single woman or elderly lady can't or shouldn't be expected to do so. Corey did his job professionally and quickly- THANKS


Quick & Easy




Review of Fred's Appliance Service


Soroky




Review of Fred's Appliance Service

Very good experience!


Wonderful Service!




Review of Fred's Appliance Service

Brian was wonderful and took care of our issue. We highly recommend!


Great service




Review of Fred's Appliance Service


Knowledgeable and Friendly




Review of Fred's Appliance Service

Would not hesitate to use this company in the future.


Fast friendly service




Review of Fred's Appliance Service


Barb




Review of Fred's Appliance Service

Nick is professional and courteous. He is punctual and knows what he’s doing.


Great service and very professional!




Review of Fred's Appliance Service

Repairman diagnosed the problem with a great deal of expertise.


Corina - AMAZING




Review of Fred's Appliance Service

best ever technician - thank you for the excellent service


Great Service




Review of Fred's Appliance Service


Service recommendation




Review of Fred's Appliance Service

Corina is excellent! Very knowledgeable mechanically and informative about appliances. She is professional and pleasant.


Silke




Review of Fred's Appliance Service

Excellent service. Clean knowledgable


Great Experience, Start to Finish




Review of Fred's Appliance Service

Our first service experience with Fred's has been exceptional. Your Corina B. confidently persevered under difficult circumstances. Plus, the appointment tracking feature and voiceless communication were superb. The customer experience matters to Fred's. Many thanks to all who play a part.


Great service, knowledgeable technician!




Review of Fred's Appliance Service

Corina is a great asset to your company, she is knowledgeable and friendly. She really listens to the customer to get an understanding of the problem, addresses all concerns and fixes it promptly and accurately.


Ripoff and price gouging




Review of Fred's Appliance Service

This service is a total ripoff and is price gouging the people! I do not recommend Fred"'s appliance. If you hire them, be prepared to be price gouged and your appliances will still be out of service! Order the parts you need and go to YouTube for video on how to install your part instead! You have been warned! Save your money, this company should be not allowed to rip off and gouge the people! They won't be in business long with these practices!


Response from Fred's Appliance Service:

Hi There Kathy! Thanks so much for sharing your experience with us. After careful review of your job record, I'm not finding anything awry with the prices quoted to you for the needed repair. We understand services aren't cheap nor is it fun to have unexpected repair bills. But, we do source quality OEM parts rather than generic that's often found on the web to purchase.. We also stand behind our work. We're very sorry you felt you were ripped off. We do appreciate you sharing your experience. Thank you. -The Fred's Team


Good service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Very impressed with Joe and Freds Appliance. Communicated when he would arrive, very professional and thorough in his examination and opinion on our built in double oven. What a pleasant young man!


I




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

Gabriel is personable and hard working.


Great service and friendly!




Review of Fred's Appliance Service


excellant service




Review of Fred's Appliance Service


Excellent work very polite very professional




Review of Fred's Appliance Service


Good Service




Review of Fred's Appliance Service

Brian-was efficient and knowledgable about his job He fixed my problem and lest me a satisfied customer


Disaster




Review of Fred's Appliance Service

Worse ever wouldn’t recommend


Response from Fred's Appliance Service:

Hi There Yahara! Thanks for dropping us a line. I've carefully reviewed your job record. It appears that you are not happy with the performance of your washer. We're very sorry. :(( Our best advice would be to contact the mfg directly at 800-253-1301 to discuss your concerns. If there are any functional failures of your machine, we will certainly send another technician out. Please feel free to further reach out if you'd like to schedule. Thank you again. -The Fred's Team


Corina is The Best!




Review of Fred's Appliance Service

Ecstatic


Brian




Review of Fred's Appliance Service

Wonderful job done by tech


Very Good Service




Review of Fred's Appliance Service

The repair man was courteous and friendly, went straight to his work and diagnose the problem in just a short while. If we have further need o service we would like to receive the same repair man, He was quite good.


Service was great!




Review of Fred's Appliance Service

The service tech was wonderful and did not make fun of me for some silly mistakes I made. I love the "Track your tech" option so I could see right where he was and when he would arrive. Very good experience!


Karl




Review of Fred's Appliance Service

The service man did a great job he was neat he was timely explained everything he was doing along the way, the best appliance service man I’ve seen .


Excellent service call




Review of Fred's Appliance Service

Difficult installation of heating coil to our dishwasher was handled very well.


....




Review of Fred's Appliance Service

Fred’s has been good to work with. However the tech has been out two times and my washer is still not working. Because it’s under warranty still I have to go through whirlpool and each time I have to wait a week for the next appointment. I am now just over a month without a washer now. So I am frustrated


Response from Fred's Appliance Service:

Hi There, Jeff! Thanks for dropping us a line. We're very sorry for the continued troubles. We never like being conquered by difficult appliances! We will be sure to pay some special attention on this job to get you all squared away. Thanks again! -The Fred's Team


Ed




Review of Fred's Appliance Service

Great service!!


replaced a part




Review of Fred's Appliance Service

great service, a very knowledgable technician


Great Experience




Review of Fred's Appliance Service

Technician was on time, explained what he was doing, completed repair quickly and competently.


Would recommend




Review of Fred's Appliance Service


Service tech did a great job and was very informative.




Review of Fred's Appliance Service


Best Service Ever!




Review of Fred's Appliance Service

David: Professional Competent Prompt Knowledgeable


Great job !




Review of Fred's Appliance Service

Jason was prompt, polite, and efficient !


Ernie (Husband)




Review of Fred's Appliance Service

Good system for confirmation of appointments. Appointment was for 8:00am, technician arrived about 8:15am. He quickly diagnosed and fixed the problem with my 10+ year old whirl pool dryer. When he offered possible causes being lint being trapped in the exhaust going back into the dryer. He suggested to clean it out every six months. When I asked was that something that your company did he quickly said no. I sense there was a lost opportunity for more business and a happier customer. Perhaps he is trained to not do any more than what’s on the ticket versus being aware of additional opportunities. Overall your company was better than the one to come out multiple times before they replaced my washer.


Response from Fred's Appliance Service:

Hi Jonita & Ernie! Thanks so much for sharing your kind comments. We do not provide dryer vent cleaning service. A good percentage of dryer vent cleaning becomes a very big task depending on material, how long the vent is, and if it goes through the roof. We recommend Dryer Vent Wizard. Gary - 440-360-0631. He will get all of your dryer vent needs handled! Thanks again for dropping us a line. Have a great weekend! -The Fred's Team


Excellent professional service




Review of Fred's Appliance Service


Refrigerator Repair




Review of Fred's Appliance Service

Very good service experience,


terrible




Review of Fred's Appliance Service

you should not have to pay if the appliance is totally finished. Was terrible service


Response from Fred's Appliance Service:

Hi Katie! Thanks for dropping us a line. We very much appreciate it. We've reviewed your records and found that your washer needed a control board. We're sorry you elected to not proceed with repair. We know it's never fun to have to pay for a service call on a broken appliance, but there are costs associated with dispatching a technician to your home which requires us to charge a service call. If you elect to proceed with repair, the service call is not charged again--simply reach back out, and we will procure your needed part. Thank you again for sharing your experience. -The Fred's Team


Great service




Review of Fred's Appliance Service

Arthur was very helpful with our washer , explaining the error codes and fixing them. He even told me how to make my washer clean more efficiently . Very nice.


Bad business policy




Review of Fred's Appliance Service

I paid to have my ice maker replaced in my fridge in Dec 2018 and paid almost $400. The ice maker stopped working 6 months later and you charged me over $200 to replace it with your labor and consult charge. That is ridiculous.


Response from Fred's Appliance Service:

Hi Sarah! Thanks for dropping us a line. It was great to speak with you this morning regarding your service vent. We're glad we were able to come up with an amicable resolution for both of us! Thanks again. -The Fred's Team


Great service




Review of Fred's Appliance Service

Service man was great


As good as expected




Review of Fred's Appliance Service

Could not believe the promptness.. Time given was time when they arrived.


Warranty Service




Review of Fred's Appliance Service

He was very pleasant, but did not talk much. I understand it was warranty, he was there to determine if there was a problem. He did say it would be good to get the dryer cleaned out once a year. But did not suggest your company and how much it would cost. It sounds like you may not perform that type of service.


Response from Fred's Appliance Service:

Hi Mary! Thanks for dropping us a line. We appreciate it. We do not perform dryer venting services. We advise contacting Dryer Vent Wizard at 440-360-0631. Gary will get all your dryer venting issues squared away! Thank you again. -The Fred's Team


service man {Art} great.




Review of Fred's Appliance Service

Problem still not solved.


Response from Fred's Appliance Service:

Hello Nancy! Thanks for sharing that you love Art. We love him too! Sorry we didn't get it quite right on the first trip. We will certainly come back out to get your problem resolved. We will be contacting you shortly to reschedule. Thanks again! -The Fred's Team


Very happy with service person and performance




Review of Fred's Appliance Service


Okay service, outrageous price.




Review of Fred's Appliance Service

The repair was fine, but the price was outrageous.


Response from Fred's Appliance Service:

Hi Allen! Thanks for dropping us a line. We appreciate it. We know paying for an unexpected service on and appliance is never fun. There's lots of expenses that line up to get a technician to your door and to provide excellent service. Most importantly, we pride ourselves in paying all of our employees a livable wage. Providing good salaries and benefits come at a cost. But, we can assure you that we stand behind our work. If there are any further issues, we're here to help. Thanks again for sharing your experience, and have a wonderful 4th! -The Fred's Team


good employee




Review of Fred's Appliance Service


Aaron




Review of Fred's Appliance Service

All parts were replaced as planned, dryer now runs but theres no heat. I tried to call your company to finish job but wont help unless I go through warranty company again. Ashame should be no doubter you would fix so it works.


Response from Fred's Appliance Service:

Hi Aaron! Thanks for dropping us a line. We're very sorry things still aren't quite working right with your dryer. We'd love to just set you right back up. With regret, it's policy of your extended warranty that they must hear directly from the customer to setup a new claim. We know this can be troublesome. We're unable to change their policies. :(( Very sorry. As soon as we get another dispatch, we will certainly give you a call to get you setup right away. Thank you, and have a wonderful 4th. -The Fred's Team


Excellent Service




Review of Fred's Appliance Service

Gabriel is an outstanding service technician. He arrived on-time, he is very professional, he explained what was going to happen and how long it would take to complete, and cleaned up after himself. He is a great ambassador for Fred's.


Great service




Review of Fred's Appliance Service

Great service great insights well done job


Awesome service jo did for us




Review of Fred's Appliance Service


Problem Not Fixed and Wasn't Given Receipt and Warranty Information




Review of Fred's Appliance Service

Jeff came out promptly and quickly diagnosed the problem. The refrigerator needed a new fan, which he had in his truck. He replaced it and said it would take 24 hours to get cold. It's been 36 hours, and the refrigerator is still not getting cold. I paid almost $300.00 and expect the problem to be fixed. Jeff also did not give me a receipt or a copy of their warranty.


Response from Fred's Appliance Service:

Hi Salih! Thanks for dropping us a line. We're very sorry your unit is still not cooling. I have reviewed your records, and I'm finding we spoke to you this morning to get you right back on the schedule today. Regarding the receipts, our technician will certainly provide one today--we're sorry somehow we missed giving you one the other day. Our records are detailed, so don't worry, we have you covered! We will be sure to get this resolved for you today. Have a great day! -The Fred's Team


Great service. Price was not a factor since the mahine is under warranty.




Review of Fred's Appliance Service

Jeff was polite and on time


Cynthia




Review of Fred's Appliance Service

The gentleman was lovely and professional. I don t think my ref fixes please call


Response from Fred's Appliance Service:

Hi Cynthia! Thanks so much for the kind words. Our office will be in touch shortly to further address any concerns you may have. Speak soon. -The Fred's Team


Daniel




Review of Fred's Appliance Service

Good job


Great, considerate service




Review of Fred's Appliance Service


Knowledgeable-Pleasant-Clean-thorough, and efficient.




Review of Fred's Appliance Service

Gabriel was very pleasant, thorough. Explained what had to be done. Excellent technician!


Great Service




Review of Fred's Appliance Service

Dan did a great job explaining everything and did a excellent job overall!


Great Service




Review of Fred's Appliance Service


Gabriel review




Review of Fred's Appliance Service

Gaberial was so pleasant. He was very professional yet pleasant to talk to. I felt he was very well informed and figured out what the problem was in no time.


Unsatisfied washer still doesn't work




Review of Fred's Appliance Service

Lady came pushed the on and said everything is fine it works.. it's still not agitating or spining.. I called back to see if lady can come back office said u it would take another week


Response from Fred's Appliance Service:

Hi Amanda, Thank you for sharing your review with us! I am showing that your technician ran all of the diagnostics but, unfortunately, wasn't able to duplicate the issue that you are having. Intermittent issues can certainly be tricky! Since your unit is covered under a warranty, you will need to reach out to them to connect on scheduling. If assigned to us, we will certainly add you to our cancellation list! We are in the midst of our busiest season but we will get you taken care of as soon as possible! Thanks! The Fred's Team


Great service! Right on time.




Review of Fred's Appliance Service

The technician,Gabriel was timely, polite and explained exactly what he was doing. Superior customer service!


Incomplete service. Whirlpool will decide next what will be done 🤔🤔




Review of Fred's Appliance Service

The service was the same as before. No change.


Response from Fred's Appliance Service:

Hi Jeri, Thank you for sharing your experience with us! I do see that after reaching out to Whirlpool's techline, our technician was advised to discontinue service. They will be reaching out to you regarding the next steps since your unit is still under warranty. If you do not hear from them within a few days, feel free to call them at 1-800-253-1301 or, reach out to us with any questions 888-45-FREDS! Thanks! The Fred's Team


Wonderful service




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

David was a friendly serviceman. It took several return trips but the problem with my refrigerator was finally resolved.


Response from Fred's Appliance Service:

Hi James, We appreciate you sharing your feedback with us! Unfortunately, sometimes it takes a bit longer to repair than we hope. We are so happy to hear that your unit is up and running again and that David was a friendly technician! If you need anything additional, please do not hesitate to reach out to us at service@fredsappliance.com or 888-45-FREDS. Have a great week! The Fred's Team


Patto




Review of Fred's Appliance Service

Your technician was such a pleasant gentleman . The only negative thing I experienced was your appointment windows . With no late evenings or weekends it was hard to complete my repair


Easy to schedule and service performed on time as promised




Review of Fred's Appliance Service

Prompt arrival. Service call took 15 minutes. Efficient.


Excellent customer service




Review of Fred's Appliance Service

Corina solved the problem that 5 previous technicians could not solved. We appreciate her help and excellent service.


Linda




Review of Fred's Appliance Service


rose mary




Review of Fred's Appliance Service


Great job!




Review of Fred's Appliance Service

The tech did a great job and was friendly and efficient. Well done!


great service




Review of Fred's Appliance Service


Professional service




Review of Fred's Appliance Service


Friendly Technician




Review of Fred's Appliance Service

Evaluated the problem and caulked around freezer door to try to stop frost build up. Explained what he was doing and why and said to call if any additional problems.


BRIAN WAS GREAT THE REST OF THE SERVICE WAS AWFUL




Review of Fred's Appliance Service

brian was great . The changing of appt was terrible . I cant stay home all day waiting for the service man to show up , A window of 3 hours would work. Changing of the APPT 3 TIME S ALSO THEY DID NOT PUT THE BOTTOM OF FRIG BACK ON


Response from Fred's Appliance Service:

Hi Mark, We appreciate you taking the time to submit your review. We are so happy to hear that Brian was great! I wasn't able to see that your appointments were altered and we do provide three hours time frames. I apologize for any confusion! Additionally, if you still need the bottom piece put back on we will be happy to send a technician back out to do so. Just give us a call at 1-888-45-FREDS! Thanks! The Fred's Team


Great svc




Review of Fred's Appliance Service

Service was good, David is great! Very professional!!


Steve




Review of Fred's Appliance Service

Great service!


Stuck ice cubemakes technicians job a breeze




Review of Fred's Appliance Service

Excellent technician solves problem with no ice cubes by finding one stuck in the tubing!!


Carm




Review of Fred's Appliance Service


Wonderful warranty response.




Review of Fred's Appliance Service

David’s diagnosis and resolution of our new washers problem was great.


Nice Day




Review of Fred's Appliance Service

dumb question. opinions are like butts.


Very good service and I would use Gabe again




Review of Fred's Appliance Service


Prompt service




Review of Fred's Appliance Service

Problem was not resolved, not practical to invest more repair cost To this unit. We will purchase a new one.


Response from Fred's Appliance Service:

Hello Don, Thank you for sharing your feedback with us! Unfortunately, sometimes it is just not economical or simply just not cost effective to repair some appliances. We are always up front and honest about this when we diagnose. We are sorry to hear that your refrigerator fell in this category! Have a great weekend! The Fred's Team


Excellent Service




Review of Fred's Appliance Service

A repair professional who arrives on time? Yes. Really!!!! Technician Corey arrived promptly as scheduled for both appointments. Part was ordered and replaced. Washer runs like new! I highly recommend Fred’s!


Great service




Review of Fred's Appliance Service

It went smoothly


Awesome service very informative




Review of Fred's Appliance Service

A1


Very knowledgeable




Review of Fred's Appliance Service


Corey L was wonderful




Review of Fred's Appliance Service

The entire experience of schedule the repair was easy and great. Corey L was the best part because of his professional manner, patience with my questions and just a very nice person. The tracking link was great in order to narrow down the time he would arrive and then to get the 20 minute call was great. Thank you so much for providing such great customer service.


Great service




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Service - awesome




Review of Fred's Appliance Service

Very reliable, liked link that I could see where he was at and when he’d be arriving.


Exacellent service. Very knowledgeable technician.




Review of Fred's Appliance Service

Would recommend Fred's Appliance for any appliance repairs. Arrived on time. Promptly repaired our dishwasher.


Great company




Review of Fred's Appliance Service


Dianne




Review of Fred's Appliance Service

Very good service, thank you


Review




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Very professional service!




Review of Fred's Appliance Service

Dave was very cordial, knowledgeable and efficient.


Fridge




Review of Fred's Appliance Service


Prompt service




Review of Fred's Appliance Service


Service on washer and dyer




Review of Fred's Appliance Service

Very nice and courteous


Awesome




Review of Fred's Appliance Service

Joe is the man


Great Service




Review of Fred's Appliance Service


Great person




Review of Fred's Appliance Service

Jeff and I had a nice conversation during his time in my home.


Review




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Timely service




Review of Fred's Appliance Service


Great service from Corina




Review of Fred's Appliance Service


Have never been disappointed in Fred’s




Review of Fred's Appliance Service

My service tech, Arthur, was very courteous and on time. The entire staff from scheduling, ordering the needed part and the service tech provided outstanding customer service. Our repair was under an extended service contract. Thanks for a job well done!


Vicki




Review of Fred's Appliance Service

Very professional great service


Great Service




Review of Fred's Appliance Service


corey did great




Review of Fred's Appliance Service


Charlene




Review of Fred's Appliance Service

Quick response to request, status updates, on time, fixed issues. Couldn’t ask for more. Covered by warranty extension.


Prompt and good service.




Review of Fred's Appliance Service

Technician was prompt, knowledgeable and pleasant.


Ice maker repair




Review of Fred's Appliance Service

Wonderful


Brian did a great job!




Review of Fred's Appliance Service

Brian was professional, pleasant and helpful, sharing many productive suggestions while resolving our issue.


Eugene




Review of Fred's Appliance Service

Great customer service. The Tech Jason was very professional and honest.


Very Helpful




Review of Fred's Appliance Service

Gabriel arrived exactly on time. He performed the repair and offered some helpful advice.


good




Review of Fred's Appliance Service

Being a senior with a fixed income I feel that there should be some kind discount to help for the service. I also felt that the service fee should of been inclusive with the labor once the decision was made to proceed with the repair, and I notice that since the customer is paying full price for the repair part, why shouldn't they at least receive the core refund which was $60.00 on my repair parts. So far my refrigerator is working again which is the most important factor. One last factor is that the repair rep. should show more interest and be more congenial to the customer satisfaction and needs.


Response from Fred's Appliance Service:

Hello Andre, We appreciate you sharing your experience with us! We choose to keep all of our charges separate so that our customer's know exactly what they are paying for. A lot of companies simply inflate their labor rates to cover the service when they claim to waive it. We feel that this model is the most honest. When we purchase certain parts, we are charged an additional $60 core fee. We do not get this refunded to us unless we return the old part. We never pass these charges off to our customers (unless they choose to keep the old part) since we receive the refund when we return it - it simply becomes a net zero transaction for us. I hope this helps explain our charges a bit more. Of course, if you have any questions feel free to reach out to us at 1-888-45-FREDS or service@fredsappliance.com and one of our team members will be happy to assist you. It's great to hear that your refrigerator is working well! Have a great weekend, The Fred's Team


Darleen




Review of Fred's Appliance Service

Great technician! I felt very confident with her evaluation of the problem.


Great service




Review of Fred's Appliance Service


Great information




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Owner




Review of Fred's Appliance Service


Great, friendly service




Review of Fred's Appliance Service

Gabriel was very knowledgeable and extremely polite. He was thorough and quick to diagnose and fix our refrigerator.


Awesome!




Review of Fred's Appliance Service

Great service!


Great service




Review of Fred's Appliance Service

Very happy with the service and the technician.


Great Service




Review of Fred's Appliance Service

Arthur was very pleasant to deal with and knowledgeable of the repairs which were needed.


Sam




Review of Fred's Appliance Service

Good experience


Good service in a timely manner




Review of Fred's Appliance Service

Quick response for a reply from your email, able to schedule service quickly


The technician was great!




Review of Fred's Appliance Service

My dishwasher's pump broke while it was under warranty. The technician from Fred's Appliances quickly identified the problem and installed a new pump. Everything is fine now. Service was prompt and efficient.


Extra Mile




Review of Fred's Appliance Service

Jason from Fred's came out to fix a leak I had with my dishwasher. It turned out to be a failed washer in the connecting hose. Although Jason didn't have the part on him (so he thought) he called Parts back at the office. They mentioned that the same washer was in a different product he carried on his truck. As such he was able to fix my problem right then and there. I really appreciated him going the extra mile to make sure I wasn't left hanging.


Great company and service




Review of Fred's Appliance Service

Was notified by phone tech was on his way. Showed up promptly and was very knowledgeable and professional.


warranty service from Maytag




Review of Fred's Appliance Service

We could not duplicate the problem which was disappointing but you can't fix it if it ain't broke. I would have to say he tried to get it to act up and it just didn't cooperate.


Response from Fred's Appliance Service:

Hi There Tim! Thanks for dropping us a line. If it acts up again, we're here to the rescue! Don't hesitate! Thank you and have an awesome week. -The Fred's Team


Great service, Corey very pleasant and knowledgeable, very please with service




Review of Fred's Appliance Service


very friendly




Review of Fred's Appliance Service


Gayle




Review of Fred's Appliance Service

Superior service!


Very helpful and knowledgeable




Review of Fred's Appliance Service

We both looked over the dishwasher. We found the problem was not the computer panel, as is typical, but the heating coil. Taking the time to look beyond the standard problem save a third trip and a couple hundred dollars.


Average




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

As usual, we were provided excellent service by your serviceman Arthur. He is professional, timely and considerate.


Beach cliff




Review of Fred's Appliance Service

The service tech was great but the ice maker is still not working after 3 hours and numerous calls to supervisors now we are waiting for a schedule for a “senior “ tech


Response from Fred's Appliance Service:

Hello Donald, Thank you for sharing your review with us! We are sorry to hear that your ice maker isn't making ice after our visit. I am showing we have you scheduled for tomorrow with a senior technician. Their expertise will be sure to get this issue resolved as quickly as possible! We appreciate your patience! Thank you! The Fred's Team


Great service. Friendly. Love the fact that you can track your service guy.




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

Man was very knowledable and wasted no time


Kathryn




Review of Fred's Appliance Service

Great service.


none




Review of Fred's Appliance Service


Extended Warranty worked well




Review of Fred's Appliance Service

Brian was prompt and knowledgeable. Made the right diagnosis and fixed the problem.


Great service best work




Review of Fred's Appliance Service

very Happy


Great Service!




Review of Fred's Appliance Service

Service tech was knowledgeable, courteous, and professional. Displayed great level of competence in his knowledge and abilities and was willing and eager to answer any questions. All repairs were made quickly and effectively. I would recommend their service to my friends.


Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRG25FKWH03 Cc: panels getting hot/not coolingFound condenser completely covered in dust and hairRemoved some of the hair and dustFound refrigerator to be cooling and freezing properlyFound unit functioning as designedOp test ok

Near Chase Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MVWC565FW1 Customer states unit failed once about a week ago and left his clothing soaking wet. It did not spin out the clothes. Ran diagnostics getting a excessive suds error. Discussed with cust about amount if soap needed for a load. Since that one failure customer states unit has completed 5 loads without issue. Cycled unit in agitate and spin on both speeds and unit tested good. Actuator shifted from spin to agitate and back with no issue. Unit is working as designed

Near Walnut St, Conneaut, OH 44030
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5550XW0 "Replaced water valve, op test good, unit in basement next to floor drain no need for wm"

Near Monarch Rd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDC465HW0 Replace strike and catch opt test ok

Near E 30th St, Lorain, OH 44055
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5630HC0 "Replace valves,opt test ok"

Near Fairport Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

DRYER MAYTAG MDE9306AYA "Found unit needs idler pulley and belt. Please order ; ordrng 1 WP33002535 (belt) and 1 WP6-3700340 (bearing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lenox-New Lyme Rd, Jefferson, OH 44047
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint silicone around fridge gaps is uneven, evened out silicone with straight edge, customer is satisfied but customer does not agree with a new fridge being siliconed, advised customer to contact wpl customer support to express concerns"

Near Canterbury Rd, Westlake, OH 44145
Nicholas F.

Nicholas F.

WASHER GE WCVH6800J0MR "Cc washer is shaking and making a burning smell.confirmed.unit is burning grease from bearing durning spin cycle.unit needs new bearing customer is not going through with repair; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10101 (washer drum front wi) and 1 WH45X10142 (washing machine bask), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Summerwood Dr, Painesville, OH 44077
Dan H.

Dan H.

RANGE WHIRLPOOL WFG525S0HZ0 "Customer complaint that oven is not keeping temperature , outlet unit is plugged into has hot/neutral reversed, advised customer that they need an electrician to correct power supply"

Near Hathaway Ave, Lakewood, OH 44107
Corina B.

Corina B.

WALL OVEN JENN-AIR W256W CC that the unit will not turn on and the ui will have the clock time come up. Unit is unresponsive. Stuck key on control. Will need a new control. Part is nla.

Near Chippenham Ct, Rocky River, OH 44116
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE304DSS0 "Cc unit leaning over in on left sideFound left side mount bracket disconnected from unit. Reinstalled mount bracket, reinstalled unit to customers satisfaction. Op test good."

Near Giuliano Dr, Kirtland, OH 44094
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc not cooling. Went into Fz and found ice on the back of the Evap cover, ice covering up air intake so FF is not cooling. Checked the heater and it’s good, not getting voltage from control. Ordering control, fan and harness and air tower.; ordrng 1 W10614946 (harns-wire) and 1 W11126274 (air-tower) and 1 W11357371 (CONTROL BOX) and 1 WP2315539 (motor-evap)"

Near Pitts Rd, Wellington, OH 44090
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc: noise, not cooling and leaking water from dispenserFound freezer evap frozen over, and hitting evap fanEntered diagnostics put unit into a manual defrost, unit started to defrostNeeds control boardCustomer is going to speak with Lowe’s about getting a replacement, will call to reschedule if she needs to"

Near S Meadow Dr, Painesville, OH 44077
Corina B.

Corina B.

WASHER AMANA NTW4516FW2 Replaced the control and latch. Optest ng. Brought core back for return. Found the outlet is an open ground. Took the control out when plugging unit in. Will need an electrician and a new control. Office to order part. ; ordrng 1 W1170317 (CONTROL )

Near W 93rd St, Cleveland, OH 44102
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc: not coolingFound temps in ff section at 35 and freezer at 14, pulled evap cover in freezer found unit to only have a partial frost pattern. Was advised that whirlpool states if ff evap is coated black that it does not need replaced and to replace the drier.Recovered refrigerant, installed ui dye drier. Put unit into 28 inch vac for 15 mins, recharged with 5.75oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Hoose Rd, Mentor, OH 44060
Jason N.

Jason N.

DRYER WHIRLPOOL WED4815EW1 Installed listed dryer parts. Tested dryer operation. Started and good heat. Op test good.

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Brian M.

Brian M.

DRYER GE GTD33EASK0WW Cc that unit was not starting Found door switch not functioning properly Needs door switch Also found top bearing assembly worn down Needs switch and top bearing ; ordrng 1 WE03X25314 (bearing top asm) and 1 WE10X23879 (door switch)

Near OH-303, Mantua, OH 44255
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit not washing dishesFound drain line not installed correctly, check valve loop completely bypassed, drain running from pump to drain pipe in basement. Reconnected drain loop using new drain line using customer supplied line. Ran diagnostics, no codes stored. Ran wash test and cancel drain. Unit functions normally. Op test good. Advised customer to run hot water from faucet before starting unit."

Near Norton Rd, Bedford Heights, OH 44146
Joe O.

Joe O.

REFRIGERATOR MAYTAG RSW2400EAB "Cc: leakingFound water valve cracked and spraying out of 2 locationsNeeds water valve; ordrng 1 12001414 (kit dual water valve14030), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hampshire Cove, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not cooling in ff Found unit ff evap frozen over. Ran test 39, Rc thermistor passed 01. Checked Rc thermistor value, ohm at 29k. Called WP techline, Rick, relayed all that has been done to unit thus far, he said nothing else to be done, unit deemed unrepairable."

Near Applegate Rd, Maple Heights, OH 44137
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer said we connected to WiFi and it’s been keeping time, since.Ran diagnostics, unit still storing f6e0 codes(interface communication) in history.Installed user interface. Reconnected WiFi. To appliance."

Near Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS322FDAW Installed led lights OP TEST OK

Near Rock Spring Rd, Ravenna, OH 44266
Joe O.

Joe O.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 Cc: not reaching freezing tempsCould not properly diagnose unit got unplugged. Advised to leave unit plugged in for 24hrs before next appointment to allow unit to cool so we can properly diagnose; schdld next appmnt for 7/19 FRI !

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KUDS30IXBT7 I ran the unit did not produce any suds unit test

Near E Legend Ct, Highland Heights, OH 44143
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW2 Cc unit does not spin Found unit stuck in wash cycle Cleared out cycle ran diagnostics found error for long fill Replaced water valve from truck stockRan auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock

Near Williams Rd, Diamond, OH 44412
Corina B.

Corina B.

DISHWASHER JENN-AIR JDB9600CWX93 Replaced the power cord and control. Started a normal cycle. Optest ok.

Near Wynwood Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSSC48FMS00 Found ice by the fan steam out completely found moister behind back panel dry everything around freezer opt test ok

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSF22D4XAM01 "Installed water filter housing and tubes, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"

Near Elbur Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0HV1 "Customer complaint center burner wobbly, confirmed, advised this is normal and will not harm the unit, only moves when cleaning"

Near W 210th St, Fairview Park, OH 44126
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 Cc of burnt smell in dryer Unit was disconnected from power source and sitting in garage Could not run a test cycle due to no power Visually inspected components nothing seems to be proper Found hair near burner coils advised that it could of been hair that got burned off . Could not run test cycle no power or power cord

Near Apple Orchard, Rootstown, OH 44272
Gabriel P.

Gabriel P.

DRYER ROPER REX5635EQ2 Replace dryer kit opt test ok

Near Rosewood Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found auger motor seized. Needs motor and impeller ; ordrng 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)

Near Central Ave, Orwell, OH 44076
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWX655DW1 Cc washer is not starting.no power to outlet.ran extension cord.ran normal cycle.unit filled and began washing.drained.ran drain and spin.unit spun.ran diagnostic found f0e2over studs.cleared code.ran test cycle passed test cycle.advised customer to use 1-2 tablespoons of soap. Unit is operating as designed

Near Garland Ave, Cleveland, OH 44125
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer complaint upper rack will not pull the tracks all the way in, confirmed, replaced adjuster kit with updated kit, advised customer not to let rack sag while pulled out, lifting up slightly on rack to level while pushing in, op test good"

Near W 210th St, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL ED2SHEXXQ00 "Replace housing,opt test ok"

Near Alden Ave, Cleveland, OH 44111
Nicholas F.

Nicholas F.

COOK TOP KITCHENAID KGCC506RWW05 Cc flake bezel.installed new bezel op test good

Near Theota Ave, Parma, OH 44129
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED4815EW1 Found unit pushed against wall causing the foil vent to be crushed and restricting air flow. Pulled unit out (to straighten out vent) and unit heating with good air flow now. Advised customer about the fire hazards associated with foil vents. Lubricated strike for customer to make door easier to close. Unit op test good

Near Willow Ln, Mentor, OH 44060
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED8200YW2 Found issue is with customer vent. Unit is heating properly Customer has a long run across his garage and the louvers on the outlet are barely moving. Plnty of air and heat coming from dryer. Unit us working as designed. Gave customer number to dryer vent wizards Cleaned out cabinet at customer request.

Near Bank St, Painesville, OH 44077
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WW30430B "Cc unit upper broiler not shutting off. Customer said they turned breaker off then back on, and it turned off. Unit was on when I arrived. Ran test bake to 350, both elements heating up, canceled, both elements turned off. Ran broil test on upper cavity, element heating up, canceled, element turned off. Most likely relay stuck closed when oven was preheated. Relay board nla for this unit. Customer still able to use lower oven at this time. Advised customer to call WP consumer as this still may pose a safety issue."

Near Wisteria Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDK01TKBT1 "Cc unit not startingUnit powers on but start button not starting the unitTested all led buttons, all buttons functioning at this time. Removed power from unit, powered back up. Ran multiple wash and cancel drain cycles. Unit functioning normal at this time. Op test good."

Near Woodmere Dr, Chagrin Falls, OH 44023
Nicholas F.

Nicholas F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc soap not dispensing.confirmed.spring from dispenser door fell off install new dispenser door.started normal wash unit filled and began washing op test good; used 1 W10861000 (DISPENSER ) from stock

Near Starlight Dr, Cleveland, OH 44109
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint everything in fridge and freezer is wet and milk spoiled twice, temps were 40 on top shelf to 34 on bottom, frz was -3 to 6, milk temp was 38, when shutting doors unit pressure locks good, could not find wetness in either section, unable to duplicate the problem, unit is operating as designed, advised customer to refer to user guide for problem solving info and to call wpl customer support for further questions and concerns"

Near W 192nd St, Cleveland, OH 44135
Corey L.

Corey L.

RANGE AMANA ACR4303MFW3 "Customer complaint cooktop taking forever to boil seems like only half of the burner is getting hot, found sp W11354284 detailing the regulatory change to burner coils, advised this is normal operation"

Near Lorain Rd, Fairview Park, OH 44126
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWBB00 "Customer complaint ice maker not making ice, confirmed, im getting power, found ice maker failed, also found unit on front wheels, doors uneven not allowing mullion to close properly every time, quoted, ok, evened up doors, replaced ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock"

Near Industrial Pkwy, Cleveland, OH 44135
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed auger motor op test good water supply line bi passes water valve

Near Galaxy Dr, Cleveland, OH 44109
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8200YW0 Ran diagnostics. No errors. Unit cycled in service diagnostics and passed. Put unit into full speed spin op test good. Could not duplicate issue. Noise customer concerned about was the noise it makes in agitate. This is a normal operating noise. It made no noise in full speed spin. Bearing in good condition. Unit working as designed.

Near Bank St, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER MAYTAG MEDC465HW0 Installed new part unit op tested good

Near Northvale Blvd, Cleveland Heights, OH 44112
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI6SDRXXY07 CC that there is ice and water on the bottom of the freezer. Found the drain tube is frozen. Steamed out drain hole. Replaced the drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Seaward Way, Avon Lake, OH 44012
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 "Cc of front right right burner not starting up. Found that the center burner cap is missing. Customer did not install, contractor did. Ordering or the burner head, comes with caps.; ordrng 1 W11245289 (BURNER HEARD WITH CAP)"

Near Laurell Ln, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW2 Cc unit gets stuck in a cycle Found water valve not letting cold water in and gets stuck in rinse mode Replaced water valve from truck stockRan auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock

Near Sunnybrook Rd, Kent, OH 44240
Corina B.

Corina B.

STACK W/D WHIRLPOOL WET3300XQ0 CC that there is a squealing when the dryer is running. Found the support rollers and idler pulley are worn. Replaced the dryer repair kit and cleaned the dryer out. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT 4783) from stock

Near Aqua Marine Blvd, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW95HEDW0 "There is a service pointer talking about load balancing issues needs a new control estimate only; ordrng 1 W11032117 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Leverett Ln, Highland Heights, OH 44143
Jeff M.

Jeff M.

WASHER GE WSLP1500H2WW The unit tested good in diagnostics this machine does not store codes Rent-A-Center called the customer she said it was a UE code which is an off balance code. Unit appears to be working fine

Near Euclid Ave, Cleveland, OH 44103
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5620HW0 "Replace ui,opt test ok"

Near Oak Point Rd, Lorain, OH 44053
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW5620HW0 Found bellows not installed properly. Inside lip not all the way attached to outer basket. Reattached properly and tested Unit op test good

Near Deerfield Dr, Madison, OH 44057
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 Customer did not have popSpoke with JS sh advised the customer is to get the information and send it to the office

Near E 200th St, Cleveland, OH 44119
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit was leaking but isn’t now and it makes sounds like its spinning but it’s not, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for high speed spin and heavy agitate, unit spins and agitates, bearings in gearcase are worn, unit needs new gearcase ; ordrng 1 W11035747 (gearcase)"

Near Wayne Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8959SFZ4 "Replace shield whirlpool request me to replace,opt test ok"

Near Greenforest Dr, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2776DEM00 Cc unit wasn’t making ice and of warm temps Found unit to be cooling as normal-1 in freezer 37 in fridge Replaced boards ran test 4 and listened for dual valve movement OP TEST OK

Near Stonewater Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDX655DW2 Noise coming from drum also shipping the paint ordering drum ; ordrng 1 W10899578 (drum)

Near Meadow Ln, Lorain, OH 44055
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW2 "Customer complaint that unit did not spin clothes out, ran diagnostics found f7e9(locked rotor) and f0e3(overload) error codes, unit spins, unit agitates, drain pump is working, unable to duplicate the problem , unit is operating as designed"

Near Delores Blvd, Brook Park, OH 44142
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 CC that there is condensation in the ff and fz. Advised the cust the condensation is normal from the heat. Advised cust to have the shelves in a row. Optest ok.

Near Crossings Way, Avon Lake, OH 44012
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Installed control bulb and housing OP TEST OK

Near , CT
David R.

David R.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit is hot. Went to back of unit and found condenser fan not running, checked, is bad. Ordering condenser fan motor. ; ordrng 1 W10124096 (fan,motor 115.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Harbor Ct, Avon Lake, OH 44012
David R.

David R.

RANGE FRIGIDAIRE FFEF3011LWG "Cc bake and broil not working. Ohmed out elements and they are good. 240v check good going into unit but not when sending out to elements. Ordering control.; ordrng 1 316220722 (overlay,clock (wht) 19.13) and 1 316455400 (clock,timer 122.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Day Dr, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new door gaskets, op test good"

Near Cross Creek Ln, North Royalton, OH 44133
Dan H.

Dan H.

WASHER MAYTAG MHW5630HW0 "Customer complaint that unit is leaking, ran quick wash cycle, ran test cycle , no leaks observed, found plumbing next to washer leaking (see pic), advised customer that they need a plumber to repair leak, unit is operating as designed"

Near Woodside Dr, North Royalton, OH 44133
David R.

David R.

DRYER KENMORE 110.768861 "Cc of no heat. Found heating element open. Will need element.; ordrng 1 WP4391960 (element 49.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cranbrook Cir, Middleburg Heights, OH 44130
Corina B.

Corina B.

WASH/DRY COMBO WHIRLPOOL WET4027HW0 "CC that the unit is not unlocking. The control is unresponsive. Disconnect power for 1 minute,did not unlock the lid. Checked the lid lock, good. Will need a new control. the console clip is broken, will need a new console. The Office to order parts. ; ordrng 1 W11367045 (CONSOLE) and 1 W11367652 (CONTROL )"

Near West Ave, Elyria, OH 44035
Corey L.

Corey L.

RANGE GE PB930SFSS "Customer complaint cooktop crack while cooking, confirmed crack to glass cooktop, replaced with part sent, op test good"

Near Starlite Dr, Brook Park, OH 44142
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Installed nylon washer to hinge upper and lower hinges also shimmed rear of fridge to help level out doors OP TEST OK ; used 4 WP487576 (NYLON SHIMMING WASHER) from stock

Near Bainbrook Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

FREEZER WHIRLPOOL WRF535SWHV00 "Customer complaint of ice build up in freezer section, found freezer section door not sealing at the top, unable to adjust gasket far enough to seal, freezer section door liner is warped, unit needs new freezer section door(bss); ordrng 1 W10919637 (dor-fip)"

Near Albion Rd, North Royalton, OH 44133
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "CC that the unit is freezing food. Checked temps, good. Ran diag passed. Working as designed. Optest ok."

Near Deerfield Dr, North Olmsted, OH 44070
Dan H.

Dan H.

DRYER WHIRLPOOL WGD8000DW4 "Customer complaint that unit is burning clothes, temperatures are normal, found coating on vent flaking off, unit needs new air duct; ordrng 1 W11129538 (duct-air)"

Near Oakhurst Cir, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR GE GYE22KSHHSS Cc: freezing food in ff sectionCustomer stated he had dropped the temps and that’s when the issue occurredHe since has raised the temps and refrigerator has been cooling without any more issuesFound unit to be functioning as designedOp test ok

Near Regency Woods Dr, Kirtland, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVWB765FC2 "Installed new lid lock, op test good"

Near Overlook Pl, Bedford, OH 44146
Corey L.

Corey L.

REFRIGERATOR KENMORE 106.7086299 "Replaced fan, op test good"

Near Fortune Ave, Parma, OH 44134
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWB865GW0 Installed ui and control ran normal cycle unit filled and washed ran drain and spin unit spun op test good.take core with me for return

Near Wembley Ct, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

RANGE ADMIRAL A59FN-5TVW-R "Found bake element open on this wall oven. Unit will have to be pulled to repair because the wires do not come out far enough to do from the front.Reschedule at customer request. ; ordrng 1 WPY04000041 (element- b), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near River St, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBE01 Cc of warm temp in fridge Found fridge to be at 50 and freezer at 4 Ff evap frosted over like a bad defrost Changed defrost mode from adaptive to 8 hours OP TEST OK at this time If issue continues built an estimate for customer of evap fan and thermistor harness

Near Overlook Dr, Newbury Township, OH 44065
David R.

David R.

DISHWASHER WHIRLPOOL WDF560SAFB2 "Replaced pump and motor. Tested, let run through all test mode, heat came on. For best drying advised customer to use hi temp heat and heat dry along with jet dry . Op test ok"

Near Fair Rd, Strongsville, OH 44149
David R.

David R.

DISHWASHER KITCHENAID KDTE234GPS0 "Replaced parts. Ran service mode all the way through, heater turned on. Advised for best drying use rinse aid plus heat dry and hi temp. Op test ok."

Near Academy Dr, Strongsville, OH 44149
Gabriel P.

Gabriel P.

ICEMAKER WHIRLPOOL WRF736SDAW14 "Found error code e2 lost it home position try running test 57 to help it find it home position was not cycling customer will call office for repair in couple of days they want to call whirlpool first estimate only do not order parts till they call and paid ; ordrng 1 W11294907 (icemaker 139.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodhill Dr, Amherst, OH 44001
Corina B.

Corina B.

RANGE WHIRLPOOL WFE515S0EW0 "Replaced the glass,hinges, handle. Optest ok."

Near Village Dr, Seven Hills, OH 44131
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DSS3 "Cc unit wash motor works sometimes then quitsRan diagnostics, no codes stored. Ran multiple wash and drain tests, after several tests, wash motor would not respond intermittently, tested power to wash motor, control sending power to motor. Unit needs wash motor. Replaced wash motor using truck stock. Ran multiple wash and drain tests. Op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Dartmoor Rd, Mentor, OH 44060
Jason N.

Jason N.

FREEZER UPRIGHT FRIGIDAIRE LFFH20F3QWC "Cc unit not coolingFound unit evap with some ice and fan not running, ice caught in fan housing.Customer said he found door cracked open this morning. Removed ice, tested defrost timer. Defrost good, pulling 3.4a. Op test good. Advised customer to allow 24 hrs. For temps to return to normal before restocking."

Near Mentor Ave, Mentor, OH 44060
Corina B.

Corina B.

RANGE WHIRLPOOL WFG505M0BS3 Replaced the igniter. Heated oven to 350*. Optest ok.

Near Edgewood Ave, Maple Heights, OH 44137
Jason N.

Jason N.

SXS REFRIGERATOR KENMORE 10653392300 "Cc water leaking from water dispenserConfirmed water slow drip from tube. Removed filter and ran bypass, no change.Replaced water valve with obsolete truck stock. Water line source not shutting off fully. Leaking at water line in connection to filter housing. New valve does not come with this connector part. Clamped off source line. Need to reschedule and collect when job is finished. Need to talk to techline about what part to use. ; saved tckt"

Near Westfield Cir, Painesville, OH 44077
David R.

David R.

DRYER SAMSUNG DV48J7700EWA2 "Replaced pulley and belt. Ran and tested, unit heated. Op test ok"

Near Law Rd, Grafton, OH 44044
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer complaint of no ice being made, confirmed, found ice maker failed, replaced with ts, op test good; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Great Oaks Pkwy, Independence, OH 44131
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit still not making ice fast enoughConfirmed ice bin empty at this time. Ice mold has ice cubes, ran manual harvest. Replaced ice maker using truck stock. Ran manual harvest, ice maker filled with water. Also added door shim to LH door. Advised customer to check ice production after 24 hrs. Op test good.; used 1 W10882923 (ICE MAKER ASSY), and 1 WP2177331 (DOOR SPACER) from stock"

Near Paxton Rd, Eastlake, OH 44095
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWB850YG1 "Cc washer is leaking.confirmed.ran diagnostic unit is overfilling bleach and fabric softener dispenser unit needs tub ring ; ordrng 1 WPW10362224 (ring-tub), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ruth Dr, Seven Hills, OH 44131
Joe O.

Joe O.

DISHWASHER IKEA IUD7555DS2 Installed water valve and sump assembly Ran test cycleOp test ok

Near Point Pleasant Dr, Conneaut, OH 44030
Corina B.

Corina B.

DRYER WHIRLPOOL NED4655EW1 "cust showed cust showed pop, sent pic. CC that the door is hard to close and it’s not drying. Checked terminal block, good. Turned dryer on vent is clogged with lint. Will need to clean the lint from vent. Door will loosen over time. Optest ok."

Near E 48th St, Cleveland, OH 44127
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL ADB1400AGW1 "Replace parts,opt test ok"

Near Kenyon Ave, Elyria, OH 44035
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SDZ0 Cc of unit not running a full cycle Found errors for owi and drain Ran auto test and at end of cycle unit still stated drain was running longer than it should be and owi failed calibration Needs drain motor and owi sensor

Near California Rd, Williamsfield, OH 44093
Corey L.

Corey L.

WASHER WHIRLPOOL MHW3505FW1 "Customer complaint washer leaks a lot when in place next to dryer but when pulled out away from wall there is no leaking, found hole in drain hose when stretched is closed but when tension loosens water pours out, ordering drain hose; ordrng 1 285863 (drain hose 17.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hickory Nut Ln, Independence, OH 44131
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWX655DW1 Cc washer leaks from bottom and is off balance.unit is on basement floor which is not level.ran diagnostic found f7e7 (motor unable to reach target rpm).unit drain hose is leaking unit need new drain hose.sending part to customer.customer will install new part; ordrng 1 W11244231 (hose)

Near Joslyn Rd, Cleveland, OH 44111
Gabriel P.

Gabriel P.

DISHWASHER JENN-AIR JDB8200AWS3 "Found error f6e4 float switch open,ask me to remove any item underneath float check for voltage to valve 124 v it fill and it washes customer said she heard of a loud noise not hearing it from diagnostics check float switch it makes a click when I pull up and down which is good delete error codes and reboot computer no issues found everything working explain to her that she has 30 days service call if any happens give us a call"

Near Balthazar Cir, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Replace parts opt test ok

Near Lake Rd, Rocky River, OH 44116
Nicholas F.

Nicholas F.

DRYER MAYTAG MEDC465HW0 Showed up to house customer said dryer wasn’t broke.

Near Willard Ave, Cleveland, OH 44102
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 Ran calibration ran auto test no error codes was found ran 4 large towels all good no issue explain her that the clicking if the shifter is normal opt test ok

Near Fairfax Ln, North Olmsted, OH 44070
Jeff M.

Jeff M.

RANGE WHIRLPOOL WGG745S0FS02 The unit has no saved error codes customer is having an issue with baking I recommended for her to wait an extra 10 minutes on pre-heat. Customer had Sabbath mode quit on her twice so I reset the control.

Near Milton Rd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYM The unit ps drain was frozen steamed the drain op tested good

Near Saybrook Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB865GC0 "Found error f0e4 spin limited by water temperature and f3e2 Inlet Water Temperature Fault and f8e1 long fill delete codes ran manual test on cold water and hot water ,,cold water not coming out also found water hose install un properly they had hot with cold and cold with hot unit will need valve ordering ; ordrng 1 W11172234 (housing)"

Near W 220th St, Fairview Park, OH 44126
Joe O.

Joe O.

RANGE KITCHENAID KSGG700ESS1 Installed power cordRan test cycleOp test ok

Near Harrington Point, Conneaut, OH 44030
Jason N.

Jason N.

FREEZER WHIRLPOOL WRT518SZFM00 "Cc ice in freezer, like it’s too coldFound condensation/ frost build up in freezer. Freezer door not closing correctly, lower left corner rubbing on inner liner, straightened out center hinge, added shim to hinge pin. Door closing good now. Sealed liner around freezer with silicone. Op test good."

Near Elbon Rd, Cleveland Heights, OH 44121
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDX655DW0 "Belts was broken ; ordrng 1 4392065 (dryer repair kit 48.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Olive Ave, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc of noise when washing Found gearcase to be making a screeching sound when spun by hand and louder when running spin Needs gearcase and splutch kit Called landlord voicemail is full office to reach out

Near Morris Rd, Kent, OH 44240
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "F7E1 – BASKET SPEED FAULT,capacitor not open bad capacitor also shifter not shifting stuck ordering bj agree to order motor cause it was also humming ordering also ; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11162560 (CAPACITOR )"

Near Root Rd, North Ridgeville, OH 44039
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOS51EC0AS02 Cc unit sticking out on left side Repositioned stove and tightened screw OP TEST OK

Near Dursley Ct, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc food freezing in ff drawers. Customer said bread on top shelf also froze. Customer had bread up against damper opening. Advised to refrain from putting product next to damper opening. Ran diagnostics, all functions passed."

Near Bexley Blvd, South Euclid, OH 44121
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc no water at dispenser but getting ice. Found water valve open, had one on t/s. Replaced. Water to the front dispenser. Op test ok.; used 1 W11043013 (DUAL VALVE ) from stock"

Near Partridge Dr, Strongsville, OH 44136
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Cc unit still doing same thing won’t make selections Called whirlpool recommended to replace lid lock and go from there because everything else seems to be functioning the way it should possible feedback from lid lock ; ordrng 1 W10810403 (lid lock assy)

Near Twin Hills Rd, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE104HPS0 Cc unit not washing Found sump getting power but not running Also wash arm full of debris Needs sump assembly And wash arm and clip; ordrng 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray) and 2 WPW10503548 (retainer)s

Near Emerald Ave, Streetsboro, OH 44241
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4850XQ0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near W 50th St, Cleveland, OH 44102
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 The evap was frozen I steamed the ice away. I tested the defrost cycle tested good.

Near Gaylord Ave, Cleveland, OH 44105
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPE234GPS0 Cc that upper rack sometimes rolls forward when opening dishwasher Found unit to be leveled and leaning in the proper position Found right hand track rail to be damaged Needs rack tracks replaced ; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near Aberdeen Ln, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4516FW3 The hot and cold water lines where crossed op tested good

Near Jesse Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW2 The unithad no Fill Long fill code not sure how a test of the water valves the unit tested good re-calibrate machine unit tested good

Near Corlett Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER WHIRLPOOL WET4024HW0 the unit was not responding I put the unit in diagnostics like manually cycle all the functions of the washer. unit tested good no issue was present after diagnostics

Near Walker Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FC3 The unit during agitation makes a very loud knocking sound. case shaft has playtoo much play. Also the slider assembly is worn out from the play and the shaft ; ordrng 1 W10734521 (slider) and 1 W11134159 (GEARCASE )

Near Spring Rd, Cleveland, OH 44109
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Few screws were loose underneath fridge cover making noise tight all screw,opt test ok"

Near Clemens Ave, Elyria, OH 44035
Jeff M.

Jeff M.

RANGE WHIRLPOOL WEE745H0FS1 The unit was in a foreign language and in Celsius I reset it back to English in Fahrenheit unit tested good

Near Walker Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 The heating element was disabled 7-1 most likely from before the sump was replaced. I ran a calibration cycle unit op tested good

Near Wixford Ln, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWC555DW1 "CC that the unit is not spinning. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F5E1 – LID SWITCH FAULT, ran a manual spin and found the hub is stripped. One screw to the hub is stripped. (Cust replaced the hub a few months ago.) the cam has some oil on it. Will need a new basket, gearcase, hub. Cust does not want to repair"

Near W 49th St, Cleveland, OH 44144
Corina B.

Corina B.

WASHER WHIRLPOOL GSW9650LW0 CC that the unit is not draining. Unit will not drain. Replaced the drain pump from surplus stock. Started a normal cycle and the a drain and spin. Optest ok. ; used 1 WP3363394 (DRAIN PUMP) from stock

Near Autumn Ln, Brooklyn, OH 44144
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW3 "CC that the the start button will not start. Ran diag f7e9 Locked Rotor, f5e1 Lid Switch Fault – Lid Is Up, f2e1 stuck button ran a calibration did not finish and encoder test. Started a normal cycle, the unit would fill the stop and flash the lid lock. Checked the connections to the lock, good. Reseated the connection to control. Ran a calibration, finished.Started the cycle several times and filled started washing. Optest ok"

Near Wolf Ave, Parma, OH 44129
Corina B.

Corina B.

DRYER AMANA NED4655EW1 CC that the door is not shutting. Replaced the catch. Brought the unused parts back for return. Optest ok.

Near Ridgefield Ave, Cleveland, OH 44129
Dan H.

Dan H.

RANGE KITCHENAID KMBP107ESS01 "Installed new bulb and harness, op test good"

Near Hawthorne Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER FRIGIDAIRE FAFS4473LW0 Replaced the door sag kit. Started a normal cycle. No leaks. Optest ng. Will need a bellow. ; ordrng 1 134728400 (bellows kit)

Near W 58th St, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint of moisture accumulating on mullion, confirmed, turned on mullion heater , op test good"

Near Bradley St, Chagrin Falls, OH 44022
Dan H.

Dan H.

LAUNDRY CENTER MAYTAG MVWC565FW1 "Customer complaint that unit is not spinning clothes out and leaked water on floor, ran diagnostics found f0e2(oversuds) error code, ran manual test cycle, turned on hot and cold valves, turned on drain pump , no leaking observed, ran high speed spin, unit spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Macedonia Rd, Bedford, OH 44146
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 "Installed water valve and control, found lid lock not functioningReplaced lid lock, ran auto test and calibrationOp test ok; used 1 W11307244 (DOOR LOCK) from stock"

Near Farnhurst Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint that unit is not making ice, ice bin full , unit is operating as designed"

Near Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ET1LFKXKS06 "Cc unit has water leaking in refrigeratorFound water leaking into freezer and refrigerator. Unit evap drain clogged. Cleared ice from freezer and drain pan. Checked drain tube underneath unit. Cleaned out build up from tube. Blew down through tube, water drain good. Op test good."

Near Feiner Dr, Cleveland, OH 44122
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Installed controlRan auto test and calibration Ran normal cycle and drain and spinOp test ok

Near Elmhurst Dr, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Customer complaint lights are flickering again, found main led module failed, unit is not on a dedicated outlet, advised customer unit needs to be on a properly polarized & grounded dedicated outlet, replaced led module with part sent, op test good"

Near Ridge Rd, North Royalton, OH 44133
Dan H.

Dan H.

WASHER MAYTAG MVWC415EW1 "Customer complaint that unit is not cleaning clothes, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for heavy agitate, unit making loud scraping noise, found gear oil all over underneath, unit needs new gear case, customer does not want repair ; ordrng 1 W11035747 (gearcase 254.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ridgeline Dr, Bedford Heights, OH 44146
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint fridge is not cooling so temps were turned up and freezer is like overworking, temps set to max, 60 in ff and -19 frz, ff door did not have good suction to cabinet, found trim at bottom off ff section by liner with a big gap and bowed looks like something done by machinery possibly tow motor had bent trim almost a half inch from body, gap too severe this is non repairable, called techline"

Near McCracken Rd, Garfield Heights, OH 44125
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF305EWH00 "Cc: low water pressure, door gasket rippedFound low water pressure, customer had another water filter changed the filter, water pressure returnedFound door gasket rippedNeeds door gasket; ordrng 1 W10830189 (gasket-fip)"

Near Windy Hill Dr, Pepper Pike, OH 44124
David R.

David R.

DLB WALLOVEN ELE KITCHENAID KODE507ESS04 Replaced control and latch. Tested. Op test ok.

Near Greenhaven Pkwy, Brecksville, OH 44141