Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7488 customer reviews

Map of Cleveland, OH

Mary




Review of Fred's Appliance Service


Map of Parma, OH

EXPERIENCE




Review of Fred's Appliance Service

Corina B did an excellent job. She came for the original call and returned to install the part required. I if I ever need to call for repair service again I would most definitely ask for her.


Map of Painesville, OH

Timely & quick




Review of Fred's Appliance Service

Jason was on time for the appointment. Was able to diagnose the problem quickly. Ordered the part needed came back again, on time. Installed the part on the washing machine and was out in a timely manner. Been working properly since then. Yay! Thanks, Jason.


Map of Sheffield Lake, OH

Barbara




Review of Fred's Appliance Service

Corina was great and exemplifies customer service. She patiently explained air flow in refrigerator and why my vegetables were freezing. Appreciated her time and expertise, thank you.


Map of Ashtabula, OH

Great service




Review of Fred's Appliance Service


Map of Lorain, OH

Great




Review of Fred's Appliance Service


Map of Hiram, OH

Great




Review of Fred's Appliance Service

My stove works great, he was very nice. Thank you.


Map of Willoughby, OH

ms.




Review of Fred's Appliance Service

Wasn't very knowledgeable hd to look up a lot and i had to tell him whT I thought was the prblem. Corena is the best tech and I don't want anyone but her coming out anymore she's the only one that knows what she's doing! Give her a excellent rating


Response from Fred's Appliance Service:

Hi Rose! Thanks for sharing your experience with us. We apologize that you felt your technician was inexperienced and unsure during your visit, but happy to hear that you've had positive outcomes with Corina. If you have any additional comments in regards to your dryer repair just let us know. Thanks and have a good day! -The Fred's Team


Map of Olmsted Falls, OH

Friendly knowledgeable




Review of Fred's Appliance Service

Great customer service the app is amazing knew exactly his arrival time.


Map of Painesville, OH

Great service




Review of Fred's Appliance Service

Jason was on time, followed Covid protocol, fixed my dryer professionally and quickly. I would without hesitation recommend Jason and Fred’s Appliance.


Judy




Review of Fred's Appliance Service

He was was on time and efficient. Very friendly and knowledgeable. Thanks for all your help.


Savel




Review of Fred's Appliance Service

Wrong part sent when technician arrived. He had to reorder and reschedule for a week later. Meanwhile I still kept losing produce due to malfunction of fridge.


Response from Fred's Appliance Service:

Hi Mark! Thank you for sharing your feedback. We truly apologize for the incorrect part that was sent to your home and a new one having to be ordered. With Summer being our busiest season our goal is to get all customers taken care of as quickly as possible and again apologize for the delay with your repair. If you have any additional comments or concerns about your visit please let us know. Thanks and have a good day! -The Fred's Team


Good Service




Review of Fred's Appliance Service

Service man was very nice. I love how you can see when your appointment is nearing.


Professional service




Review of Fred's Appliance Service

The repairman was professional, friendly and on time for the appointment.


Great service! Friendly, on time, and efficient!




Review of Fred's Appliance Service


Efficient service




Review of Fred's Appliance Service

On time and through.


very professional@considerate




Review of Fred's Appliance Service

Hope this replacement parts,solves the Lint issues overall Cory went over the history this Magtag Bravos XL with the issues.


Julie




Review of Fred's Appliance Service


??




Review of Fred's Appliance Service

Excellent


Very responsive to our needs




Review of Fred's Appliance Service

Very responsive to our needs


Great experience!




Review of Fred's Appliance Service

Jeff fixed the problem very quickly and was very friendly. We thank you all for all the help fixing our washer.


parts ordered




Review of Fred's Appliance Service

Tech was awesome. Time from ordering parts to installation was great1


Prompt & Efficient!




Review of Fred's Appliance Service


Warranty issues




Review of Fred's Appliance Service

Great job


Fast and professional




Review of Fred's Appliance Service

Professional appearance and got job done quickly.


Great job




Review of Fred's Appliance Service


Judy




Review of Fred's Appliance Service

Fast and efficient


B Wall




Review of Fred's Appliance Service

Great communication, called when close heading to my service call. A+ rating for me!


Broken washer




Review of Fred's Appliance Service

Gabriel explained everything we needed to know about our broken washer so we could make an informed decision on how to proceed with repair/replacement.


very nice person




Review of Fred's Appliance Service

He was really respectful of my need for social distance, was knowledgeable.


Great!!!




Review of Fred's Appliance Service

awesome service!


Cari




Review of Fred's Appliance Service

Being able to track the technician is a great tool. Gabriel very knowledgeable and pleasant, very respectful.


Dryer Repair - Jason




Review of Fred's Appliance Service

Jason did a terrific job in quickly diagnosing the problem and repairing the dryer. This was my second experience with Fred's Appliance Service and both repair scenarios were expertly handled by Jason. Job well done!!


Gabriel was super friendly and was fabulous servicing our stove. You have an ace employee in him!! Great job




Review of Fred's Appliance Service


Recall




Review of Fred's Appliance Service

Good work in and out


He did a great job




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Stephanie




Review of Fred's Appliance Service

great customer service just took too long to come out


Response from Fred's Appliance Service:

Hi Stephanie! Thanks for sharing your experience with us. We apologize for the wait in getting to your washer. Our goal is to get to our customers as quickly as possible. With Summer being our busiest season our technicians take on as many calls as they can each day to ensure we are getting everyone taken care of. However, we are happy to hear your thoughts on our great customer service. If you have additional questions or comments about your repair just let us know. Thanks and enjoy your weekend! -The Fred's Team


Great Service and helpful advice.




Review of Fred's Appliance Service

Gabriel was very knowledgeable and efficient. He was familiar with our appliance and worked his way through several issues, explaining the process along the way.


Friendly and Knowledgeable Service




Review of Fred's Appliance Service

I've been putting off having any kind of services done on our home during the pandemic then our dishwasher broke. I have a high-risk son and was worried about having someone from outside our "bubble" in our home. When I scheduled the appointment I asked about having a technician wearing a mask and it was no issue. I was thankful to get the service update a few days before with a picture and name of the person coming as well as a call when he was on his way. Gabriel was friendly, accommodating and explained to me the steps along the way. He was able to fix our problem with out having to replace any parts which I was thankful for and provide some info on what caused the problem. Overall a positive experience.


Great service




Review of Fred's Appliance Service

Everything was great but it took over a week in a half to arrive


Response from Fred's Appliance Service:

Hi Ray! Thanks for sharing your feedback! We apologize for the delay in getting to your home to check out your washer and dryer. The summer season is our busiest. Our technicians take as many calls as they can within their route to make sure they can reach each customer as quickly as possible. However, we are happy to hear that everything else turned out great for you. If you have any questions about your repair just let us know. Thanks again and have a great weekend! -The Fred's Team


Fast service




Review of Fred's Appliance Service


Kathy




Review of Fred's Appliance Service


Whirlpool oven




Review of Fred's Appliance Service

Polite fast & knowledgeable service


Great Service




Review of Fred's Appliance Service

Fred’s Appliance Service was AWESOME! They are in touch with you every step of the way. Always keeping you informed about when your technician will arrive! Our technician Gabrielle was knowledgeable, courteous, and personable!


Dishwasher repair




Review of Fred's Appliance Service

Easy, on time, fixed my Problem


Courteous service; skilled professional!




Review of Fred's Appliance Service

Would definitely recommend Fred’s!


Great service




Review of Fred's Appliance Service


Repair of washer




Review of Fred's Appliance Service

Corey was brilliant. He came in, diagnosed the problem, ordered parts and promised he will come back on Tuesday to fix washer. He was true to his word, was very prompt and finished work with no effort on my part. He was very respectful too. Thank you Corey.


Early and Efficient




Review of Fred's Appliance Service

David arrived early which was greatly appreciated. He wore a mask which I appreciated as well. And he efficiently fixed my washer. Plus he was friendly. Great combination.


Brenda




Review of Fred's Appliance Service


Great Service - knew right away what the problem was




Review of Fred's Appliance Service

This is the second time using Fred's Appliance and we are highly satisfied


Dryer repair




Review of Fred's Appliance Service

They showed up on time and diagnosed and repaired it fast. Great job!,,


Maytag Appliance Owner




Review of Fred's Appliance Service

Thankful and fortunate that a cancellation opening allowed my appliance to be looked at the same day I called for an appointment that would have been the following week. That was good customer service 👍🏾


Shelley




Review of Fred's Appliance Service


Dwain




Review of Fred's Appliance Service

Not happy..he was short with talk and curt. Did experience that with others.


Response from Fred's Appliance Service:

Hi Dwain! Thank you for sharing your feedback. We apologize that your technician came off in a negative manner. We pride ourselves on customer service so we will make sure he receives this feedback as well. We hope that after Brian cleaned the filter that your washer is running smoothly for you. If you have any additional comments about your repair just let us know. Thanks and have a good day! -The Fred's Team


Joe C.




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

David was friendly, obviously knew what he was doing, confirmed that the clicking noise is something this model does. There’s no problem with it. Wore a mask! 🙂


Great service




Review of Fred's Appliance Service


Fixed it!




Review of Fred's Appliance Service

Great technicians, felt very comfortable having them in my house. Oven now works! 4 stars rather than 5 due to the fact that parts had to be ordered and techs had to return to finish the job. Long wait between appointments. Waited 6 days for first appointment and then had to wait another 7 days for second appointment.


Response from Fred's Appliance Service:

Hi Maureen! Thanks for sharing your experience with us. We do apologize for the delay in repairing your oven. Summer is our busiest season and our goal is to try and get all of or customers taken care of as quickly as possible. However, we are happy to hear that you felt comfortable with David in your home and that your oven is back up and running. If you have any additional comments or concerns please let us know. Thanks again! -The Fred's Team


service fine




Review of Fred's Appliance Service

overpriced for removal of plastic supports on legs of freezer


Response from Fred's Appliance Service:

Hi Ben! Thank you for sharing your feedback. We often re-evaluate our pricing structure to make sure it is in line with industry standards. Since the runners were part of an installation issue is why we quoted labor. Again we appreciate your feedback. During our next evaluation, we will keep your review in mind. If you have any additional questions in regards to your repair feel free to call us directly or chat with us online. Thanks and have a good day! -The Fred's Team


Fred's Appliance Service rules!!!




Review of Fred's Appliance Service

Friendly, professional, caring, and found the issue pretty quickly! I won't hesitate to call Freds for any future appliance repairs!


Great service, Corey is a great guy!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Gabriel, was very professional and polite. He fixed our dryer fast as well!!! We had a great experience with him!!!!


More than expected




Review of Fred's Appliance Service

Not only did Gabriel replace the problematic parts, as expected, but he also carefully showed us how to dismantle a part so that it can be adequately cleaned. He was appropriately masked. I’d be happy to have him in our house again, should the need arise.


Taught me something




Review of Fred's Appliance Service

Very good service, showed me new innovation in plumbing. Something I didn’t know existed. Valves inside hoses to prevent burst hose water damage. But in this case caused my problem. Fixed right away. Great pick up, Gabe.


Awesome serviceman




Review of Fred's Appliance Service

Great serviceman ....friendly and knowledgeable!


Very happy with our service!




Review of Fred's Appliance Service

Our technician was very knowledgable and explained well the difficulties with parts arriving on time due to struggles Whirlpool is experiencing with COVID. When she returned to finish working after the part arrived, she did a great job and our fridge works flawlessly now.


Dee




Review of Fred's Appliance Service

The service man came to fix my icemaker because it was not working he had to change a tube out because it wasn’t getting enough water well my refrigerator still not making ice I hope they will be coming back and not charging me again for a service call


Response from Fred's Appliance Service:

Hi Dee! Thanks for sharing your experience. We apologize that the issue with the ice maker is not resolved. Our trip and diagnostic and warrantied for thirty days. We would not charge you to come back and take another look. We see that you are back on schedule for Friday 8/7. If there are any cancellations we will reach out to you first to make sure you are available. If you have any questions prior to your appointment please let us know. Thanks! -The Fred's Team


Great service and seemed to be very orginized.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

He was very nice. Great work. Couldn’t be happier.


Pamela




Review of Fred's Appliance Service

Gabriel is very good natured and professional. Pleasant attitude. I appreciate him, especially during a pandemic.


Great service




Review of Fred's Appliance Service

Nice gentleman, very knowledgeable


Great service, excellent techs




Review of Fred's Appliance Service


Very prompt. Explained everything thoroughly.




Review of Fred's Appliance Service

Never have any problem with him when he has come to service my washer.


Gabriel was so great!




Review of Fred's Appliance Service

Fantastic service! Gabriel went above and beyond!


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Gabriel is a knowledgeable and friendly service person. If I need service on any of our appliances, I will request Gabriel!


Joanne




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Complete, confident and courteous technician “BM”. All my concerns and questions answered. Efficient ! THANKS!


Prohaska




Review of Fred's Appliance Service

Very god. Good Technician


great service




Review of Fred's Appliance Service

David was very professional and a pleasure to have dealt with


Great Service great attitude Corrine is a wonderful attribute to your company




Review of Fred's Appliance Service

Personable ... asked what my problem was and continued to test check and made sure all was taken care before her departure


good service.first femail tech we have ever had, very good




Review of Fred's Appliance Service


Awesome service




Review of Fred's Appliance Service

We needed a follow up to our first service call. Corina came back a quickly resolved the problem with no charge. Extremely happy with Fred’s Appliance and Corina. Highly recommend them.


Mark&Ann K




Review of Fred's Appliance Service

Jeff did a great job. He was not only knowledgeable about the problem but set to work quickly . He was very pleasant and answered all our questions.


Very pleased with the service.




Review of Fred's Appliance Service

Good, polite and knowledgeable service person.


Excellent service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Jason was helpful, and explained everything to me as he went along


John




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Amazing Service.




Review of Fred's Appliance Service

Great service. Was friendly fast and efficient.


Great service and communication of the time of arrival




Review of Fred's Appliance Service

Great service in finding the problem, ordering the part and scheduling the follow up call. Appreciate that you can track your service tech during the day of the repair to better prepare for his arrival.


Excellent in every way




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

Gabriel was very efficient and professional. He knew what the problem was with the dishwasher. Within 20 minutes the repair was completed and to my satisfaction. A big thank you for solving the issue.


Great service.




Review of Fred's Appliance Service

Friendly, knowledgeable technicians. Always on time.


Keith




Review of Fred's Appliance Service

Service was great


Excellent service!!




Review of Fred's Appliance Service

Tremendous, courteous service. Jason was ahead of scheduled appointment time and quickly diagnosed and repaired the problem. Excellent job, excellent overall experience. Thank you Jason and Fred's Appliance Service!


Great Service, done properly during Covid times.




Review of Fred's Appliance Service

Repair person was courteous, efficient, and very sensitive to our concerns about Covid-19. He wore foot coverings, a mask, and limited his movement in our house. This was a warranty repair that we asked Fred's to postpone until we were more comfortable with someone coming into our home during Covid times. They were very supportive of our concerns.


Completely satisfied




Review of Fred's Appliance Service

My exceptions were met.


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

My experience was very good I was impressed by the service I received and how the repair team did their job.


Great service




Review of Fred's Appliance Service

Honest and Informative


Great!




Review of Fred's Appliance Service

Fast Great Service


Terrific service




Review of Fred's Appliance Service

Professional team, wore their masks, explained the problem to us and had the part available to fix it!


ROck Star




Review of Fred's Appliance Service


Excellent customer service!




Review of Fred's Appliance Service

Corey was on time, very knowledgeable and friendly. I would recommend Fred’s to my family & friends! A very positive experience.


Owner




Review of Fred's Appliance Service

Great service, professional, wonderful communication..


Rochelle




Review of Fred's Appliance Service

Great


Great service




Review of Fred's Appliance Service

They did a great job on time and professional


Jay




Review of Fred's Appliance Service

Great Service


Excellent service




Review of Fred's Appliance Service

Fred’s was great to work with. Easy scheduling, safe friendly repair, good communication


Timely and informative




Review of Fred's Appliance Service

Justin was quick to identify the problem with our dryer and explain our options.


Great service - fast repair




Review of Fred's Appliance Service


Marge




Review of Fred's Appliance Service

On time, friendly & efficient


Hursh




Review of Fred's Appliance Service


Not great Service




Review of Fred's Appliance Service

It was not a great experience. The technician said that the dryer was in great working condition for its age. Sad to say the dryer went out two days later. The appointment was made because we could hear the difference in the sound it was making and now we had to order a new dryer, plus pay for the service visit.


Response from Fred's Appliance Service:

Hi Frank! Thank you for sharing your experience with us. We apologize that it did not turn out to be a positive one. When Dan ran his diagnostics he did not hear any unusual noises at the time. Our trip and diagnostic is warrantied for thirty days. We would have been happy to send out another technician for a second set of eyes. If you have any additional comments or concerns just let us know. Thanks! -The Fred's Team


Satisfied




Review of Fred's Appliance Service


good work




Review of Fred's Appliance Service

on time clean neat respect very good


Great setvice




Review of Fred's Appliance Service

Gabriel came prepared and installed the drain hose. The order number of the drain hose was given to me and I ordered it online. The technician did a awesome job. I only took him one hour. Thank you.


Very professional




Review of Fred's Appliance Service

Gabriel provided friendly and professional service. There was a mix up on the scheduled time, but other than that, he was very efficient.


Great service. Exceptional




Review of Fred's Appliance Service

She was the best. Knowledgeable Friendly and very competent


Technician was in and out in 15 minutes




Review of Fred's Appliance Service

Four stars only due to the 7 day lead time to repair the appliance


Response from Fred's Appliance Service:

Hi John! Thanks for sharing your experience with us We are always looking to improve our customer experience and apologize for the delay in getting your washer repaired. Summer is our busiest season and our technicians are repairing as many appliances as they can each day. If you have any further questions or concerns about Brian's visit to your home just let us know. Thanks again for sharing your feedback! -The Fred's Team


Great




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service


Corina was great




Review of Fred's Appliance Service

knowledgeable, nice and punctual


Great service




Review of Fred's Appliance Service

Timely and efficient


summary




Review of Fred's Appliance Service

Jason shared info re: refrigerator that I did not know, eased my mind a bit, that was worth it!


great service




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

Very professional! We finally have our ice maker working


Kathie




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

The repair was fast and correct


Bad news, but good info




Review of Fred's Appliance Service

Gabriel was polite, informative, and efficient in spite of the bad news about the cost of the repair.


Response from Fred's Appliance Service:

Hi Dan, Thank you for sharing your experience with us! Unfortunately, sometimes it's more cost-efficient to purchase a new unit than it is to repair. We are sorry to hear that was the case for your washer. However, we are so glad that Gabriel was polite and helpful when diagnosing your unit! If you have any questions, don't hesitate to reach out to our team.  Thank you! The Fred's Team


Robert




Review of Fred's Appliance Service

Did good job


Prompt, courteous service!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Jason was great. Got right to work and solved the problem. Personable too.


Pamela




Review of Fred's Appliance Service


Great service. Very well organized




Review of Fred's Appliance Service

Perfect!


refrigerator repair




Review of Fred's Appliance Service

Prompt, courteous and most important - got it fixed.


Miss




Review of Fred's Appliance Service


Job Well Done




Review of Fred's Appliance Service

Gabriel arrived on time, accurately diagnosed the clothes dryer’s problem then efficiently applied a solution.


Very nice and knowledgeable technician.




Review of Fred's Appliance Service


wonderful to have dryer working again




Review of Fred's Appliance Service

Quick and easy fix


good job




Review of Fred's Appliance Service


Got the job done!




Review of Fred's Appliance Service

Great service. Professional & timely!


Timely, professional & great service!




Review of Fred's Appliance Service


Amy




Review of Fred's Appliance Service


Great service and experience




Review of Fred's Appliance Service

Joe is professional, patient and kind. He worked hard to resolve the issues and was great communicating in the process. Much appreciated!


Quick!




Review of Fred's Appliance Service


Very good service




Review of Fred's Appliance Service

They were very professional in diagnosing the problem and repairing my ice maker on my refrigerator.


Great service




Review of Fred's Appliance Service

Brian is a true professional. Only thing that can be improved is shorter wait time for service but not in his control!


Response from Fred's Appliance Service:

Hi Susan! Thanks for sharing your feedback with us. We are always looking to improve our customer experience. We are in the midst of our busy summer season and our technicians are repairing as many appliances as they can each day. We apologize for the wait and are happy to hear that Brian was able to get your range squared away for you. If you have any additional questions just let us know! Thanks and enjoy your weekend! -The Fred's Team


Service completed




Review of Fred's Appliance Service

Price was excessive based on a common repair.


Response from Fred's Appliance Service:

Hi Lauren! Thanks for sharing your experience with us. We know unexpected repairs are never fun. We frequently re-evaluate our pricing structure to make sure it is within industry standards and allows us to provide great service. We will certainly consider your review during our next evaluation. We warranty our trip and diagnostic fee for thirty days. If you have any questions about your repair we are here to help. Thanks and we appreciate your feedback! -The Fred's Team


Gabriel P was a knowledgeable and very professional.




Review of Fred's Appliance Service


neat and clean




Review of Fred's Appliance Service

did a good job


Mr




Review of Fred's Appliance Service

Great service


Great service




Review of Fred's Appliance Service

Jason was on time, friendly, and professional. He wore a mask the whole time he was working in the house. He identified the problem with our oven, and fixed it quickly. I would have no problem using him again.


Homeowner




Review of Fred's Appliance Service


Awesome service




Review of Fred's Appliance Service

Very polite and respectfully was able fix the problem completely


Great service. Gabriel was great.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

We have had Fred’s Appliance service our appliances ( microwave, Oven glass Door And refrigerator) since the 1990’s and have had good service and no complaints. The microwave was repaired at no cost due to recall, the oven glass door broke they replaced for $80 the GE fridge repair had more the one problem to fix but the cost was still cheaper than purchasing another fridge. The service technician was on time and calls to let you know he is in route. He was polite and professional GREAT... we will continue to support our local business like Fred’s Appliance.


Gabriel was Great!




Review of Fred's Appliance Service

Our dishwasher sprung a leak. Gabriel showed up on time and shared the bad news that it would cost more to fix it than to replace it. We asked him his opinion for our future dishwasher and he made no specific suggestions, but gave us guidelines for OUR needs. Gabriel was polite, kind, and very helpful. We would ask for him again should we need assistance with another appliance, as all of ours are aging with us!


Great service




Review of Fred's Appliance Service

Brian was very courteous and knowledgeable. Definitely time to help us.


Great experience!




Review of Fred's Appliance Service

Friendly service. Masked and safe worker!


Sharon




Review of Fred's Appliance Service

Very professional service from Corina. She solved my problem with oven glass easily and quickly. I would call Fred’s Appliance Service again.


experience




Review of Fred's Appliance Service


Megan




Review of Fred's Appliance Service


Leslie




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Service great, receptionist not great




Review of Fred's Appliance Service

The problem was fixed in an efficient manner and we’re grateful for that. The receptionist was less than courteous when I expressed my frustration at being without a refrigerator for another week. Sympathy would have been a better response.


Response from Fred's Appliance Service:

Hi Mike! Thanks for your feedback. We do apologize for the lack of empathy from our team. We will share this feedback with team member you spoke with and focus on our customer service development. Our goal is to get our customers taken care of as quickly as possible even during the busy summer months. We are happy to hear that Brian was able to install the parts needed for your refrigerator quickly. If you have any additional concerns or questions about your repair just let us know. Thank you! The Fred's Team


Igor Kmits




Review of Fred's Appliance Service

K


Tonya




Review of Fred's Appliance Service


Great service from technician




Review of Fred's Appliance Service

The whole process was seamless. The technician was very responsive, capable and efficient. He answered all questions and knew what he was talking about. He was excellent.


very friendly!




Review of Fred's Appliance Service

He fixed the problem with our washer in a very timely manner! We appreciate it greatly!


Great service




Review of Fred's Appliance Service

Gabriel was very friendly and knowledgeable.


Still not working




Review of Fred's Appliance Service

In fact I just called your office today and requested a refund because after over $700 in repairs my washing machine still does not operate properly.


Response from Fred's Appliance Service:

Hello Frederick, Thank you for sharing your feedback. Someone from our team will be in contact with you shortly regarding a refund. We appreciate your patience and apologize that we did not get your washing machine up and running again! Thank you, The Fred's Team


Warranty service refrigerator door mullion




Review of Fred's Appliance Service

Fred was great, this is the second call about this issue. He helped what he could to make the mullion work consistently. He applied some WD40 to the spring pivot piece. It now works OK., but what about again in 6 months? After warranty, will I need to take care of this 1/4ly throughout the years to come? My opinion is that Whirlpool needs to come up with a solution for the mullion failure. After all is was about 4 months old when it started happening. I spent well over $2000 for this refrigerator and a reputable product should work correctly for its entire life. But, Brian is a great serviceman.


Response from Fred's Appliance Service:

Hi David! Thanks for your feedback. We do apologize for the multiple trips to your home with the recurring issue on the mullion. If you have additional questions or feedback regarding your warranty with Whirlpool their customer service is 800-253-1301. Overall we are happy to hear that Brian was able to get you taken care of. If you need anything we are here to help. Thanks and have a good day! -The Fred's Team


Great service




Review of Fred's Appliance Service

Gabriel was very friendly and professional


Good Service




Review of Fred's Appliance Service

Fred's Service was very good; the problem was the junk freezer we bought from Maytag it only lasted 3 1/2 years. That is the last time we will buy from Maytag they do not answer our 'E' mails about the freezer issues.


Excellent Service




Review of Fred's Appliance Service

On time service, technician was very friendly and knowledgeable.


Gabe and partner rock!




Review of Fred's Appliance Service

Gabriel and his partner were great! They thoroughly explained what they were doing in a very personable manner. I just hope the led lights don't go out again!


Christina




Review of Fred's Appliance Service

My stove door trimming popped off called for service,nice, professional,and got the job done in a timely manner!


Great service at a reasonable cost.




Review of Fred's Appliance Service


Service




Review of Fred's Appliance Service

Brian was very nice and professional


Would Recommend




Review of Fred's Appliance Service

Excellent service. Fair diagnosis. I would recommend Fred’s to a friend. In the interest of an honest review, the tech did miss the 3 hour window by 30-40 min, but wasn’t a problem for me. Also, I only had a diagnostic and not a repair, so I can’t comment on repairs. 5 out of 5 customer service. Shout out to Jessica, who put up with the pain in the you know what home warranty people I have to work through.


Response from Fred's Appliance Service:

Hi James, Thank you for sharing your experience with us! We apologize we missed the time window! Glad to hear that your service was excellent and that Jessica provided excellenet customer serivce, too! Thanks and have a great weekend! The Fred's Team


Wonderful service




Review of Fred's Appliance Service

Loved our technician , corrina was awesome. Very professional and took care of our problem


Service charge and labor charge was very HIGH




Review of Fred's Appliance Service

Labor charge was very High for 15 to 20 minutes of work. I'm very pleased with the work and having the part that was needed available for the job.


Response from Fred's Appliance Service:

Hi Josylin, Thank you for submitting your review! We are so happy to hear that you were please with the service provided. We quote our repairs using a national flat rate labor guide. This means that regardless of the time it takes, we charge the same amount. We don't think it would be right to charge extra for a new technician that takes some extra time. We are glad that your technician was able to get your unit up and running again! Have a great weekend! The Fred's Team


Great Service




Review of Fred's Appliance Service

The scheduled time was between 9:00am and noon; Joe arrived at 9:01am. He was awesome; efficient and informative.


Knowledgeable and punctual!!




Review of Fred's Appliance Service

Fred’s Appliance is always punctual, reliable and knowledgeable! Brian was on time, knew what he was talking about and was nice - I would recommend them to anybody I know!!


great service but somewhat pricey




Review of Fred's Appliance Service

would like to see the service call charge deleted if you accept the repair quotation, or at least reduced.


Response from Fred's Appliance Service:

Hi John, Thank you for submitting your review! We are so happy to hear that your technician was able to offer such great service. We know that sometimes in this industry, the diagnostic fee is "put toward" the repair cost if you choose to repair the unit. However, that usually means a higher service call for customers that don't choose to move forward with the repair and more "hidden costs." So, we find it better and simply more honest to keep all of the charges separate so you know exactly what you are paying for. We hope this clears up the "why" behind our policy. Have a great weekend! The Fred's Team


Great service




Review of Fred's Appliance Service

Extremely professional


Prompt and professional




Review of Fred's Appliance Service

Very good service


Fridge was not keeping things cool !




Review of Fred's Appliance Service

Great Service. Jeff was so nice and polite. He knows what he’s doing. He ordered us a new sensor and it came the next day. I would ask for Jeff again.


Great service




Review of Fred's Appliance Service

Very satisfied with service and work.


Great Service




Review of Fred's Appliance Service

Joe was very pleasant and quickly diagnosed the problem We were also glad the part was on his truck that was needed


Great service




Review of Fred's Appliance Service

Knowledgeable team. Friendly. Courteous.


Great, professional service!




Review of Fred's Appliance Service

Gabriel was very knowledgeable and courteous. He explained everything in detail and answered all our questions.


Great service




Review of Fred's Appliance Service


A factor repair under warranty




Review of Fred's Appliance Service


Reviews




Review of Fred's Appliance Service

She was outstanding


courteous, patient and thorough young man repaired our machine




Review of Fred's Appliance Service

the repairman was behind schedule but the office kept us updated. nice and appreciated since my husband came home earlier in order to be on hand for any questions.


Jason N.

Jason N.

RANGE MAYTAG MER6600FZ2 "Cc unit sparked behind unitPulled rear panel, checked all wiring on harness and power cord. Found wire to bottom bake element pinched in side panel from assembly, insulation melted in 2 spots. Cut out bad wire, repaired with new wire. Ran bake test to 350 degrees. Op test good."

Near Plymouth Ridge Rd, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER MAYTAG MVWB765FC4 "Cust showed pop, sent pic. CC that there is not enough water going into the washer. Ran diag F8e1 Long Fill. Checked the hot and cold. Cold water valve was turned off. Turned the cold water valve on. Started a bedding, deep fill and deep clean. Unit filled with water."

Near E 149th St, Cleveland, OH 44120
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Insulation is sticking out on the corners of the new door. Took pictures. Will need a new door; ordrng 1 LW10858417 (Door)

Near Glenhurst Rd, Willowick, OH 44095
Gabriel P.

Gabriel P.

RANGE KITCHENAID KOSE500ESS01 "Replace panel ,opt test ok"

Near Greystone Dr, Amherst, OH 44001
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH31017HS4 "Replace door customer show me a tiny lint inside between glass check new door good,opt test ok"

Near North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFC150M0EW3 Found control not sending voltage to bake element need control ; ordrng 1 W11122557 (cntrl-elec)

Near Fairwood Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV48H7400EW/A2 Found heating element open gave estimate customer will not repair

Near Newbury Dr, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS06 "Cc: not making enough iceFound temps in freezer at 8 degrees. Found ice bin is half full. Customer states bin will not fill any more then half. Found optics are functioning. Spoke with BJ, he stated with temps at 8 in freezer he does not believe it to be a cooling issue. He stated the ice maker could be getting weak or failing. Advised customer. Quoted for ice makerCustomer does not want to repair at this time."

Near Caves Rd, Chesterland, OH 44026
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDE40FXSS3 Found unit working but when press a cycle lights on panel are dim also pump making a vibration sound bj ask to replace it ordering parts needed ; ordrng 1 WPW10348269 (drain pump) and 1 WPW10481117 (panel-cntl)

Near Wildwood Dr, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 Steamed the unit out installed new part unit tested good

Near Laskey Rd, Rome, OH 44085
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 37 degrees, compressor and condenser fan are running,evaporator fan is running, partial frost pattern on evaporator, system is in a 10” vacuum, no dye found, nitrogen tested, no leaks heard, called whirlpool techline spoke to stirling, unit is deemed non repairable, purchase date that whirlpool as shows unit is not covered under extended warranty for leak not found; O-emld tckt"

Near Edgewood Ct, Chagrin Falls, OH 44022
David R.

David R.

WASHER WHIRLPOOL WTW5000DW3 "Cc of knocking noise. Spun basket by hand, no apparent noises. No error codes. Ran auto diagnostics for components. All checked good. No noises. Saw the pressure hose hit the back cabinet a couple of times, that could be creating some noise. Checked underneath, everything looks good. Put a load of towels in, ran on quick wash, watched as it cycled. Heard thumping from valves turning on and off. Ran complete quick wash, no out of the normal noises. Hoses hitting back on unit. Unit is leveled. Went over proper loading. In even loads can bang around and unit will try to rebalance itself. Unit test good. Op test ok"

Near Michaels Ln, Broadview Heights, OH 44147
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHW02 Installed new part unit tested good

Near Woodin Rd, Chardon, OH 44024
David R.

David R.

DISHWASHER WHIRLPOOL WDF518SAFW "Cc of noise when starting up unit. Found broken glass in drain pump. Removed, tested, good. Op test ok"

Near Barrett Rd, Berea, OH 44017
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4955HW1 "Cc unit vibrating violently, drain hose shakesCustomer stated unit makes all kinds of noises, and unit will shakes when in a spin. Ran diagnostics, no codes stored. Ran auto test, all functions normal. Ran spin a drain test with 4 wet towel load. Vibration normal, no abnormal noises. Advised customer what sounds to expect from these units and that some vibration in a spin is normal. Unit is working as designed."

Near Thomas Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc unit not cooling. Customer stated ice melted and freezer starting to thaw. Checked frost pattern on evap, good frost, evap fan not running. Ran manual evap fan test step 3-2. Fan not turning on, good power in to fan at 14.1v dc. Fan will run if spun by hand to start. Unit needs freezer evap fan motor. ; ordrng 1 W11396715 (EVAP FAN7967), used 1 SHIPPING (shipping and handling) from stock"

Near Melridge Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint of ice build up in freezer section, found fresh food section and freezer section doors not sealing, adjusted door gaskets , doors sealing, now, op test good"

Near E 151st St, Cleveland, OH 44120
Jeff M.

Jeff M.

DISHWASHER KENMORE 1393K012 "The unit is leaking from the front. The unit is leveled. It needs a new door gasket ; ordrng 1 W11177741 (gasket), used 1 SHIPPING (shipping and handling) from stock"

Near N Nearing Cir, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER MAYTAG MVW6230HW0 The part has not been delivered needs to be re-ordered; ordrng 1 W11419173 (CONTROL)

Near Dillon Dr, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER MAYTAG n/a Cc unit not always locking Installed door latch ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near US-6, Rome, OH 44085
Joe O.

Joe O.

WASHER MAYTAG MVWX700XL2 "Cc: lid not locking, not spinning, loud motor, not drainingFound drain pump just humming. Unit intermittently not powering on. Found unit is receiving proper power at 119v. Found control sending proper power to drain pump at 119v. Found error code f9e1(long drain) f7e5(shifter fault) and f2e1(stuck key). Entered manual diagnostics. Lid lock is functioning, unit is shifting, and spinning. Needs drain pump and control. Customer does not want to repair at this time"

Near Mumford Rd, Burton, OH 44021
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4800BQ1 "Found fuse open also rollers broken as well replaced from t/s,opt test ok ; used 1 279816 (CUTOFF), and 1 4392065 (DRYER REPAIR KIT) from stock"

Near Inwood Blvd, Avon Lake, OH 44012
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW4 "Installed water valve and housing, op test good"

Near Aspen Hills Ln, Burton, OH 44021
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW3 Installed control Ran auto test and calibration OP Test Ok

Near Rockspring Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

WALL OVEN JENN-AIR JJW2830WS00 "CC that the fault is still there. Cust replace the upper fan and ui. Checked the lower fan. Will need a new lower fan; ordrng 1 WPW10273666 (Blower fan), used 1 Shipping from stock"

Near E 49th St, Cleveland, OH 44125
Corey L.

Corey L.

RANGE MAYTAG MER8775AW0 "Customer complaint bake element broke, confirmed found bake element failed, unit needs bake element; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Skyview Dr, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR AMANA ASI2175GRS04 Cc unit leaking after getting water Found leak coming from left hinge John guess fitting water line was not seated all the way into fitting Fixed water line OP Test Ok

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WMHA9019HZ2 Door WiFi display has white line need the hole door ; ordrng 1 W11186019 (door/mw)

Near Castlewood Dr, Strongsville, OH 44149
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Cc unit not cooling Found temps in freezer at35 and fridge at 45Found no frost pattern on either evap Needs compressor evap and filter drier ; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

Near Timothy Cir, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSC42FKS00 Installed evap fan Air is moving now OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Church St, Chagrin Falls, OH 44022
Brian M.

Brian M.

RANGE JENN-AIR JDR8895AAS "Cc that UI not making selections Found UI not responding to anything other than cancel button even after a reset Needs Control board /UI; ordrng 1 WP5701M796-60 (clockswit), used 1 SHIPPING (shipping and handling) from stock"

Near North St, Chagrin Falls, OH 44022
Corey L.

Corey L.

RANGE AMANA AGR6603SFS2 "Installed part, op test good"

Near Watson Rd, Maple Heights, OH 44137
Dan H.

Dan H.

RANGE WHIRLPOOL WGG555S0BS00 "Customer complaint that upper oven is not working, confirmed, unit says feature is not available when bake or broil for upper oven is pressed, unplugged and plugged back in, control is working now, upper oven is not lighting, igniter is weak; ordrng 1 WPW10539994 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"

Near W 20th St, Cleveland, OH 44109
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Cc unit not coolingFound both sections at room temperature, checked for leaks using uv light, found dye leaking at drier lok-ring fitting. Recovered refrigerant. Cut out drier, soldered in new drier using truck stock. Pulled vacuum on system to 29 in/hg for 15 min, no changes to gauges after vacuum off. Recharged system with 5.3oz of r134a. Unit starting to cool. Advised rtm/patty to leave plugged in for a day, check cooling the next day, if freezer is cold, unit is ready for resale.; used 1 WPW10143759 (DRIER) from stock"

Near Mentor Ave, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF989SDAH01 "Cc: frost build up in freezerFound gaps in gasket. Needs freezer door gasket. Gasket shows out of stock, office to reschedule; ordrng 1 W10638486 (gasket-fip11841), used 1 SHIPPING (shipping and handling) from stock"

Near Chillicothe Rd, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc: not making iceFound bail arm for ice maker not functioning, bail arm hanging. Ice maker will not cycle. Also found door harness broken at the bottom of the door. Needs door and ice makerCustomer does not want to repair at this time"

Near Fenwood Rd, University Heights, OH 44118
Dan H.

Dan H.

RANGE WHIRLPOOL GY397LXUS02 "Installed new infinite switch, op test good"

Near W 114th St, Cleveland, OH 44102
Dan H.

Dan H.

RANGE KITCHENAID KFGD500EBS00 "Customer complaint of yellow flames on front two burners, burners are normal size and color, unit is operating as designed"

Near W 58th St, Cleveland, OH 44102
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BB2 Cc light flickering Found socket damaged Replaced socket OP Test Ok

Near Fairway Ave, Maple Heights, OH 44137
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSGG700ESS1 "Replace parts,opt test ok"

Near Bridle Ln, Berea, OH 44017
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"

Near Scranton Rd, Cleveland, OH 44113
Corey L.

Corey L.

RANGE WHIRLPOOL WFC150M0EW3 "Customer complaint door won’t close, confirmed found right hinge failed, replaced with part sent, op test good"

Near Tupelo Dr, Bedford Heights, OH 44146
Jeff M.

Jeff M.

WASHER MAYTAG MHW5500FW1 Installed new parts unit tested good the incorrect color was ordered for the user interface apparently to get a gray color user interface you need to order white instead of chrome because by whirlpool standard chrome is black; ordrng 1 W10911042 (panel-cntl)

Near Westwood Dr, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ04 Replaced the thermostat. Optest ok

Near Hilltop Dr, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint ff ceiling lights out and frz light out, confirmed, found frz module failed, replaced with module sent, op test good"

Near Partridge Trail, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHB01 "Cc Icemaker not working. Customer said Icemaker worked a couple days after installed, then stopped making ice for 5 days, than out of no where started making ice 3 days ago and has been working ever since. As of now everything is working correctly. Within 5 mins of being here the Icemaker dropped ice and called for water. Temp is 40* in FF and by Icemaker is 8-10*. Ice bin full. Voltage coming into Icemaker checks good. Reset power to unit. As of now everything working. Could be a glitch in main board supplying power. Nothing to be ordered at this point. If something pops up again, would replace Icemaker and main control. Op test ok"

Near Clark St, Olmsted Falls, OH 44138
Corina B.

Corina B.

DRYER WHIRLPOOL MED5100DW0 CC that the dryer is not heating. Found the l1 wire to the cord broke off of the connection. Will need a new cord.

Near Lancelot Ln W, North Royalton, OH 44133
David R.

David R.

DRYER AMANA NED4655EW1 "Cc taking a couple cycles to dry clothes. Customer in apartment building, took a couple tries to find vent. Screen was cover with lint, no airflow. Removed all lint, could feel heat, good airflow. Let customer know that she does have a long way to vent so it probable will take a couple of mins longer to dry clothing but not 2-3 cycles. Op test ok"

Near Oakwood Dr, Olmsted Falls, OH 44138
David R.

David R.

DRYER KENMORE 110.6671269 Cc not starting. Found open thermal fuse. Replaced from t/s. Tested. Good. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock

Near Sunset Ave, Sheffield Lake, OH 44054
David R.

David R.

DISHWASHER MAYTAG MDB9959SKZ0 Replaced part. Found old pump parts came off. Tested. Good. Op test ok

Near Martin's Run Dr, Lorain, OH 44053
David R.

David R.

DRYER MAYTAG MEDB835DW4 "Cc on normal, small loads may not come out as dry, will have to add time. Increased dryness level to 3 per owners manual. In sensor cycles, especially with small loads. If the loads aren’t hitting that sensor, time can decrease early and have loads not properly dry. Tested sensors, test good. Ran a normal cycle with one towel inside. Could see time decrease because towel not hitting sensor. Ran outside to feel airflow, airflow is good. Ran cycle for 25 mins, towel went to back of drum, did not touch sensors and unit decreased time and then finished cycle. Checked heater circuit, everything test good. Called techline to document. Butch. Advised of changing dryness level up and make sure of proper loads. If smaller loads, recommended time dry. Also check loading size and selection options per owners manual. Op test ok"

Near Cooper Foster Park Rd, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR GE GSHS5KGXCCSS Installed water valve Ran a few cups of water to bleed out lines No leak found OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Parmalee Dr, Twinsburg, OH 44087
Joe O.

Joe O.

WASHER WHIRLPOOL WGT3300XQ1 Cc: not filling with enough waterCustomer states when unit is washing and rinsing on large load unit is not filling enough. Ran test cycle. Unit filling to roughly 3 inches from balance ring. Advised customer unit is designed to use less water then older washers. Unit is functioning as designed. Op test ok

Near Van Aken Blvd, Shaker Heights, OH 44120
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Cc unit not drying properly.Customer states some water remaining on dishes at end of cycle. Ran diagnostics, no codes stored. Ran diagnostics cycle till end, heater turning on. Unit is working as designed. Advised customer to turn on heated dry function and to always use rinse aid for best drying performance. Op test good."

Near Edward Walsh Dr, Willoughby, OH 44094
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SHW1 "Customer complaint door will not close, confirmed, found strike removed and in latch on door, also door hinges on wrong channel, corrected, op test good"

Near Liberty Bell Dr, Brook Park, OH 44142
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that food is freezing in the ff section. Ff 37* to 34*. Top shelf is at the highest level. Advised cust to lower the shelf for a gallon of milk to fit on the shelf. Optest ok.

Near Sheffield Rd, Sheffield Lake, OH 44054
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc: not coolingCustomer had unit unplugged until today. Found temps turned to max. Found unit only has a partial frost pattern. Unit pulling 1.15 amps. Watched, frost pattern returned. Advised customer if temps are set too high the unit may not shut off, or could have frosted over the evap. Advised customer to allow 24 hrs for temps to adjust. Op test ok"

Near Carlyon Rd, East Cleveland, OH 44112
Jason N.

Jason N.

WASHER WHIRLPOOL WET4027HW0 "Cc unit will not cycleRan diagnostics, no codes stored. Ran auto test and calibration cycle. All functions passed. Ran drain and spin and delicate cycles. Both cycles started and ran normally. Could not duplicate an issue at this time. Unit is working as designed."

Near N Marginal Dr, Willowick, OH 44095
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Cc unit frost in drawerFound small amount of frost in top freezer drawer. Does not look like frosting caused by an air leak. Checked gasket seal for freezer door, checked good. Evap fan operation normal. Freezer temps set at -3 degrees, not much product in unit. Set temps in freezer to 0 degrees. Set ff temps from 36 to 38. Advised customer to monitor."

Near Eagle Rd, Waite Hill, OH 44094
Brian M.

Brian M.

COOKTOP ELE JENN-AIR JED3430WF01 Installed switch Ran test on burner OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Warwick Ct, Aurora, OH 44202
Corina B.

Corina B.

RANGE KITCHENAID KERI500YAL0 "CC that the back right budges not work. Checked the burner, good. Found the receptacle wires are spread out. Checked the switch, has 240 volts going to the receptacle. Will need a new receptacle ; ordrng 1 330031 (Receptacle), used 1 Shipping from stock"

Near Birchwood Ln, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER WHIRLPOOL WFW92HEFW0 Cc blanket stuck in washer Found unit locked Removed panel and manually unlocked unit Ran diagnostics found no errors Ran auto test OP Test Ok Advised not to wash heavy and big blankets to avoid doing it again Showed customer how to open manually if happens again

Near Frost Rd, Streetsboro, OH 44241
Corey L.

Corey L.

RANGE WHIRLPOOL WFG540H0AE0 "Customer complaint broiler not lighting, confirmed, ignitor spark is barely visible, ignitor is placed a correct distance from manifold, unit is properly grounded, ordering sprk mod and ignitor ; ordrng 1 WP8522425 (module-spk) and 1 WPW10333842 (igntr-oven)"

Near Lakeland Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

RANGE KENMORE 79071363780 Igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock

Near Shadyside Ave, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc unit leaking water in ff compartmentCustomer also states there is frost building up periodically in freezer. Confirmed frosting in freezer, door not closing very well, slides are not pulling door in closed. Ordering freezer door slides. Found ff evap drain not draining defrost water away, rolling out under crisper drawers. Cannot access drain easily on this model. Ordering evap cover to ensure good seal again once I remove to clear drain. ; ordrng 1 W11167902 (cover-evap) and 1 W11241268 (bracket) and 1 W11241580 (bracket)"

Near Pine Acres Ln, Chesterland, OH 44026
Corina B.

Corina B.

RANGE KENMORE 790.756632 CC that the oven does not light and smells gas. Checked the igniter 2.68 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (Igniter) from stock

Near Parkside Dr, Bay Village, OH 44140
Joe O.

Joe O.

RANGE WHIRLPOOL WFE550S0HZ1 "Cc: blank displayFound harness shorted on terminal block. Needs terminal block, harness, screws and 4 prong range cord; ordrng 1 PT400 (cord-power) and 1 W11458883 (HARNESS) and 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)"

Near Washington Dr, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

FREEZER KITCHENAID KRFF507HPS00 "Replace all parts,opt test ok"

Near Bridle Ln, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint of a dripping noise from time to time and some condensation was on top shelf, gaskets sealing correctly, sound is defrost cycle, no condensation found in ff, temps were 8 frz and 38 ff, unit is operating as designed"

Near Garfield Ave, Lakewood, OH 44107
Joe O.

Joe O.

RANGE WHIRLPOOL WFE505W0HW1 "Cc: blank display, oven not workingFound terminal block shorted out. Needs harness and power cord.; ordrng 1 8171385RC (cord-power) and 1 W11416047 (HARNESS)"

Near Nicholas Ave, Euclid, OH 44123
David R.

David R.

FREEZER WHIRLPOOL WZF34X20DW01 "Cc unit not working. Getting 120ac. Control is taking input but after 5 seconds the controls will start dancing around by themselves. Used compressor tester, tested good. Ordering control and start device ; ordrng 1 W11198881 (start-dev) and 1 W11293202 (CONTROL)"

Near Slife Rd, Grafton, OH 44044
David R.

David R.

WASHER MAYTAG MAV7600AWW "Cc squeaking noise. Found transmission leaking. Gave estimate to customer for repair. Do not order parts. ; ordrng 1 35-6615 (ht trans s) and 1 12002213 (cam pulley kit) and 1 W10219156 (seal-tub), used 1 SHIPPING (shipping and handling) from stock"

Near Bridgestone Dr, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LGHT1846QP0 Installed gaskets Made sure unit is sealing all the way around OP Test Ok

Near OH-43, Mogadore, OH 44260
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM404KPS0 CC that the unit s leaking. Removed the door found it leaking. Called Dustin Service pointer Door w11091267; ordrng 1 w11091267 (Door)

Near Elmwood Rd, Bay Village, OH 44140
Joe O.

Joe O.

WASHER KENMORE 110.2613241 "Cc: bearing noises, wash plate free spinsFound wash plate splines and gear case splines worn out. Needs gear case and wash plateCustomer does not want to repair at this time"

Near Gale Rd, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc unit not cooling and filter reset will not workCustomer stated unit not accepting filter reset, stopped cooling recently, unit making a clicking sound and interior lights were flashing in and out. Unit working correctly when I arrived, unit cooling, there is ice in the ice bin. Reset water filter by opening and closing filter access door. Ran diagnostics on fans, compressor, thermistors. All passed. Could not duplicate a no cool issue. Unit is working as designed at this time."

Near Prestwick Path, Painesville Township, OH 44077
Joe O.

Joe O.

RANGE ELEC MAYTAG MER8674AS0 "Cc: not heating properly, long preheat timesFound bake element is open. Needs bake element.Element shows under 10 year part warranty.; ordrng 1 W10779716 (elmnt-bake)"

Near Lakemont Ave, Euclid, OH 44123
Dan H.

Dan H.

DISHWASHER KENMORE 665.13183K802 "Customer complaint that no water is entering unit, confirmed, found float switch stuck in up position, freed, unit filled and began washing, op test good"

Near Gladwin Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

WALL OVEN KITCHENAID KOCE500ESS05 Cc unit not powering on Found unit getting proper voltage Unplugged main control board and checked connection Re inserted power to main control and unit powered back on Ran test bake Not confident that issue will not return Will need main control Control is under a 5 year warranty ; ordrng 1 W11179310 (cntrl-elec)

Near Burrows Rd, Thompson, OH 44086
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404KPS0 Found few dents and damage parts from delivering unit also was sold as is.office review this issue whirlpool will not cover this took picture of damage ; ordrng 1 W11416362 (PUMP ) and 1 W11416371 (DOOR PANEL) and 1 WPW10348409 (screw)

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER AMANA NED7200TW Pulley making a squeak sound also unit is on a tight space and is a stack unit will need a second tech call senior tech bj show him how tight unit is and he also agree .customer paid for parts and service call ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Lake Rd, Rocky River, OH 44116
David R.

David R.

WASHER MAYTAG A712 "Cc unit leaking. Turned water on and started up unit. Instant leak. Found sleeve injector damaged. Ordering parts. ; ordrng 1 WP213015 (nozzle) and 1 WP215447 (sleeve for) and 1 WP216201 (valve-inlt) and 2 WP596669 (clamp)s, used 1 SHIPPING (shipping and handling) from stock"

Near Kipton Nickle Plate Rd, Oberlin, OH 44074
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFTR2021TS1 "Cc unit not cooling Found evap fan not running Evap fan getting power Needs fan ; ordrng 1 242077705 (Fan), used 1 SHIPPING (shipping and handling) from stock"

Near OH-303, Ravenna, OH 44266
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LGUS2642LP1 "Installed ice door motor OP Test Ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Woodhill Dr, Chardon, OH 44024
Corey L.

Corey L.

RANGE WHIRLPOOL WEG515S0FS0 "Customer complaint bake and broil button not working, confirmed, touched clean and display asked to press start, hitting bake and broil you get a tone that it’s the wrong button pressed to start cycle, canceled clean and bake broil selections working, no errors, unplugged and plugged in, advised customer if problem persists she would meet console replaced and verbally quoted, customer will call wpl to see if they will help if buttons stop working again, customer wanted washer looked at, unit not spinning, the type of unit has clutch and brake and bake usually sticks once worn, verbally quoted for washer repair, W10820043 if she calls for the repair"

Near Woodside Dr, Chesterland, OH 44026
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is leaking. Service pointer to replace to stator. Unit shakes in a spin. Service pointer to replace the control. Called t/l TJ. Will need a new control and stator. ; ordrng 1 W11354541 (Stator) and 1 W11314661 (Screw) and 1 W11322879 (Control)"

Near Clubside Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

COMPACTOR WHIRLPOOL TC900QPDB0 "Customer complaint compactor jammed, confirmed, performed jammed pointer on tech sheet, no change, unable to remove unit to properly diagnose, spoke with tech support, unable to diagnose if unit cannot be pulled out not charging svc and informed customer to call us if compactor can be removed"

Near Battles Rd, Gates Mills, OH 44040
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint of freezing over, unit was not plugged in, unit operating normally, advised unit needs power for 24 hours to determine “freezing over”"

Near Euclid Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER ESTATE ETW4400XQ0 "Found a wire snap off the connector that plug in into motor gave customer estimate he said go ahead with repair ; ordrng 1 W10362916 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

Near Walker Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 "When arrive unit been fix from an electrician friend the replace terminal block and cord customer wanted to know what they would do with fire stinweger on the back panel open top panel not dirty on control ,also customer ask why it gets hot behind unit on right side told him that’s where heating element is turn unit on it felt hot but not where it will burn my hand but when heater cycle off it cool down but customer said in one day it was really hot explain him things that could of happen at that time and also call senior tech bj to give him more information opt test ok also call whirlpool tech line spoke to rick"

Near Jaycox Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 Ran drain and spin no noise or grinding ran normal cycle twice but makes a humming sound every 10 minutes calling tech line don’t know if is normal spoke dave he said that noise may be the fan when starts on and off so gave customer the file number for him to call whirlpool. opt test ok

Near Astor Pl, Rocky River, OH 44116
Brian M.

Brian M.

RANGE WHIRLPOOL JES9900BAS Cc left front burner not working Replaced switch and burner OP Test Ok

Near Rapids Rd, Hiram, OH 44234
Brian M.

Brian M.

WALL OVEN FRIGIDAIRE FGB24T3ECF Cc of gas smell Ran unit at diff temps for over 30 min Did not smell any gas Also verified with customer both of us are not smelling gas at this time OP Test Ok

Near Broadwood Dr, Burton, OH 44021
Corina B.

Corina B.

WASHER MAYTAG MVWB400VQ0 "CC that the unit is leaking. Started a cycle found the bearings are worn. Water is splashing from the tub ring. Will need a tub ring and bearings. Cust just wants to replace the tub ring and install it himself.; ordrng 1 WPW10130807 (Tub ring) and 1 W10435302 (Bearings), used 1 Shipping from stock"

Near Macedonia Rd, Bedford, OH 44146
Dan H.

Dan H.

DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint that unit is not draining, confirmed, found drain hose clogged, cleared out, op test good"

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
David R.

David R.

DRYER WHIRLPOOL WED4815EW1 Replaced. Tested. Good. Op test ok

Near N Ridge Rd, Amherst, OH 44001
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5005KW0 "Cc unit lockedConfirmed door lock engaged, will not unlock manually. Unit needs lid lock. Replaced using truck stock. Ran manual lid lock test, op test good.; used 1 W11307244 (DOOR LOCK) from stock"

Near Williams Rd, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS30IXSS7 "Cc unit not washing, will only cancel and drainRan diagnostics, found codes 3-3 for owi failed calibration, 6-1 low/no water, 10-1 for dispenser electrical problem. Ran diagnostics cycle, wash motor not turning on, relay clicking on board and motor only humming. Unit needs wash pump assembly. Customer not repairing at this time, estimate only."

Near Lancaster Ct, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Fan blade came off it will not stay on needs a new fan blade; ordrng 1 W11204896 (blade-fan), used 1 SHIPPING (shipping and handling) from stock"

Near Middle Rd, Pierpont, OH 44082
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Installed new water reservoir, op test good"

Near Harcourt Dr, Cleveland Heights, OH 44106
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS965CIAE00 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Turnbury Dr, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHW00 CC that there is water leaking in the freezer. Found water on back wall. Steamed out freezer. Called t/l TJ. To replace the sleeve. ; ordrng 2 2171943 (Sleeve)s

Near Royal Ridge Ln, North Royalton, OH 44133
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit vibrates and shakes, sheets still wet at end of cycle.Customer showed popRan diagnostics, found code f0e5 for off balance load. Ran auto test and calibration. All functions passed. Ran drain and spin using load of 4 wet towels. Unit vibration normal. Advised customer unit will have a hard time balancing with sheets or other loads with dissimilar fabrics. Advised to pause cycle and redistribute load. Unit is working as designed. Op test good."

Near Clay St, Thompson, OH 44086
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8000DW5 "Replace latch,opt test ok"

Near Lake Rd, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL MBB1956GES "Installed part listed, frost pattern forming, op test good, advised 24hrs for temps to settle"

Near Riedham Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Back box that carries the water into the drain tube that runs inside the freezer is cracked; ordrng 1 242248401 (box)

Near Madison, OH 44057
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Cc unit is making whirling noise. Checked compressor and FZ fan, both making normal sounds. Checked condenser fan, good. Turned unit off. Can hear whirling coming from the top of FZ section. Fan is making weird noise. Replaced from t/s. Tested. Good. Op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Forde Ave, Amherst, OH 44001
David R.

David R.

WASHER MAYTAG MVWB755DW "Replaced part, tested, test 51/52. Good. Op test ok"

Near Canterbury Rd, Westlake, OH 44145
Corina B.

Corina B.

DRYER WHIRLPOOL LGQ9558KQ1 "CC that the unit is not drying. Checked outside vent, good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the gas coils not cycling properly. Replaced the coils from t/s. Optest ok. ; used 1 279834 (Gas coils) from stock"

Near Fairway Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

DRYER SAMSUNG DV48H700GWA2 The fuse is open again. I told the customer to replace the venting; ordrng 1 DC47-00016A (thermostat)

Near North Ave, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Installed new evap fan, harness and both main control and ui. Cleared ice from ff evaporator. Op test good."

Near Ridgebury Dr, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104HWH0 Cc unit needs leveled.Customer stated upper rack rolls out on its own when door is opened. Confirmed. Adjusted leveling feet. Rack staying in one spot now. Customer satisfied that rack will not move on its own. Op test good.

Near Jackson St, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8000BW0 "When taking everything apart shaft was seized to the basket it took me a while to get it out wants I hammer it I was able to to take basket with shaft then hammer shaft out from the basket replace all parts,opt test ok"

Near Parkside Dr, Bay Village, OH 44140
Jason N.

Jason N.

DRYER MAYTAG MEDB955FC1 "Installed new idler pulley and belt. Lubed rollers. Ran dryer op test, no abnormal noise heard. Op test good"

Near Canyon Ct, Kirtland, OH 44094
Dan H.

Dan H.

DRYER KENMORE 110.630121 "Customer complaint that unit is not starting, confirmed, found timer contacts t-w open , should be closed, unit needs new timer; ordrng 1 WP3976576 (Timer), used 1 SHIPPING (shipping and handling) from stock"

Near Mitchell Ave, Rocky River, OH 44116
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW4 "Installed lid lock, cleared faults and calibrated, op test good, unit has shims under right feet, removed shims and leveled unit using feet"

Near Donovan Dr, Garfield Heights, OH 44125
Jason N.

Jason N.

DRYER MAYTAG MED5100DW1 "Cc unit not drying clothing all the way. Customer stated she has pipe moved from in front of vent outlet, confirmed. She stated she recently changed dryness level to more dry to see if it would help. Found customer had changed dryness level to f4 which is 15% less dry. Changed dryness level to f3 for 30% more dry. Also found customer had Energy Saver option turned on as well, which reduces temps in sensor dry mode for energy efficiency, turned this off. Ran diagnostics, no codes stored. Ran timed dry on high, exhaust temps at unit reaching 170 degrees peak and cycling. Customer does have a vent run of approx. 12’ to outlet. Airflow at outlet is still ok. Advised customer to keep these settings and monitor the next few clothing loads for dryness."

Near S Turtle Trail, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit lights not workingFound freezer led module out as well as top ff lights. Replaced freezer light module using customer supplied pre Id module from last visit out, (W10695459). Illumination returned to all lights, op test good."

Near N Bay Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH53521HV4 I tested the microwave it did not make any noise customer showed me a video of it making noises. Explain to him the noise is coming from the magnets that are mounted on the magnetron explain to him what happens is the magnetron vibrates and the magnets vibrate which causes a noise. I told him if I put a third magnetron in it is entirely possible they will make the same noise. He decided to not go through with another repair

Near Turnbury Dr, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JFC2290REP00 I steamed the gasket I got it to LA is flat as possible

Near Cedar Rd, Beachwood, OH 44122
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS4 "Cust showed pop, sent pic. CC that the unit is not working. Ran diag 6-1 low/no water. Checked the water supply line no water. Turned the water supply half a turn water turned on. Started a cycle. Optest ok"

Near Best St, Bedford, OH 44146
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS02FRSS1 Installed control Ran test cycle Found sump assembly not running but receiving proper power Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor)

Near Capilano Dr, Solon, OH 44139
Corina B.

Corina B.

WASHER ELECTROLUX EIFLS60JIW0 "CC that the door is leaking. Checked bellow, good. Door closing tight. Hinge looks good.started a cycle. No leaks. Optest ok"

Near Wildflower Way, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW3 "Found unit leaking from fill hoses, tightened, op test good"

Near Quebec Ave, Cleveland, OH 44106
Jason N.

Jason N.

DRYER FRIGIDAIRE GLGR331AS4 "Cc unit making loud noise when runningRan dryer op test, motor getting louder as it runs, noticed drum is also slowing down as noise increases. Drum is easy to turn by hand, not a bearing or slide issue. Unit needs drive motor. Advised customer that we can also do the rear drum bearing while we are at it as this is a common failure component. Customer agreed. ; ordrng 1 131560100 (motor12481) and 1 5303281153 (bearing kit-rear2552), used 1 SHIPPING (shipping and handling) from stock"

Near W Main St, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Installed new part unit tested good

Near US-6, Andover, OH 44003
Gabriel P.

Gabriel P.

WASHER MAYTAG MVW6230HW0 "Found loose connection on pump correct issue,opt test ok"

Near Olmsted Falls, OH 44138
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW I found the water valve unplugged. plugged water valve back in unit tested good

Near Dillon Dr, Ashtabula, OH 44004
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed manifold, op test good"

Near Pearl Rd, Strongsville, OH 44136
Corina B.

Corina B.

RANGE MAYTAG MGS5775BDB20 "CC that the unit will not heat. Checked the igniter 2.88 amps. Replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (Ignitor), and 1 Senior discount from stock"

Near Montrose Ave, Cleveland, OH 44111
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DW4 I did verify that start pause button was not working. I put the unit in diagnostics. And now the start pause button does work

Near Lockwood St, Geneva, OH 44041
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28”vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok no water to unit"

Near Chesterland Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

WASHER MAYTAG MVW7232HW0 The hot and cold were reversed. I ran a dLms calibration cycle op tested good

Near S Eagle St, Geneva, OH 44041
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4855HW1 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, unit is operating as designed, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet"

Near E 127th St, Cleveland, OH 44120
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4709AWB1 "Installed panel, op test good, advised rerunning a cycle with An afresh tablet or 1 cup vinegar to clean the smell of unit sitting"

Near Pattie Dr, Berea, OH 44017
Corey L.

Corey L.

WASHER MAYTAG MVWB765FC3 "Customer complaint washer shakes excessively, load had not been emptied since failure, two full blankets one is wool the other was cotton, wool blanket is a lot heavier than cotton and each blanket had its own side of the basket creating an uneven load, removed cotton blanket and adjusted other blanket around agitator to even out, started drain and high spin, unit is operating as designed, ran diagnostics found off balance and stuck key error, cleared, button operating, unit is level, suspension not needed left with customer"

Near W 140th St, Cleveland, OH 44135
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Installed new ice maker , op test good"

Near Martin Luther King Jr Dr, Cleveland, OH 44105
David R.

David R.

DISHWASHER WHIRLPOOL WDT720PADM2 Cc of trap stuck. Instructed customer on how to take out.

Near Pembrooke Blvd, Olmsted Township, OH 44138
David R.

David R.