Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 6205 customer reviews

Map of Wickliffe, OH

Wonderful Service & Great price.




Review of Fred's Appliance Service

Extremely happy with the service Joe O provided us and the fee charged.


Map of Highland Heights, OH

Rerigerator Door Replacement




Review of Fred's Appliance Service


Map of Avon Lake, OH

Great technician




Review of Fred's Appliance Service


Map of Lorain, OH

Always Honest




Review of Fred's Appliance Service

Always get an honest assessment from Fred’s. He arrived within the window too. Very pleased.


Map of Rocky River, OH

Great Service!




Review of Fred's Appliance Service

Corina was wonderful from the moment she walked into door! She made sure that washing machine was fixed right and replaced any parts that were bad


Map of Kent, OH

Great service, thank you!




Review of Fred's Appliance Service


Map of North Olmsted, OH

Great Service




Review of Fred's Appliance Service

Such a nice gentleman and knows what he is doing.


Map of Cleveland, OH

Albert




Review of Fred's Appliance Service

What a knowledgeable , polite , honest young man! Hang on to him.


Map of Westlake, OH

Friendly and kind technicians!




Review of Fred's Appliance Service

Gabriel and his mentee Mike came to the house. First to diagnose and second time to repair. Gabriel was so knowledgeable and informative. Encouraged us to seek an extended warranty which was great advice. He was a patient teacher to Mike and always encouraging him on the job. Will call Fred’s again because of their service and expertise!


Map of Aurora, OH

Eloise




Review of Fred's Appliance Service


great job




Review of Fred's Appliance Service


Great service, very knowledgeable and repectful




Review of Fred's Appliance Service


On time, completed timely, very friendly, answered all my questions




Review of Fred's Appliance Service


The Cottages at Riverview




Review of Fred's Appliance Service


Joanne




Review of Fred's Appliance Service

Dan was great he was very knowledgeable of the ice maker n had it fixed and working in 5 minutes


Great Service +




Review of Fred's Appliance Service


Roberta kern




Review of Fred's Appliance Service

Corey was very nice and helpful and friendly.


Rose




Review of Fred's Appliance Service


great




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Very nice and professional


Great




Review of Fred's Appliance Service

Very nice 👍🏽 she was so good


Quick, professional service




Review of Fred's Appliance Service

Online scheduling and technician tracking is definitely something I didn’t expect from a repair service. Problem was diagnosed and fixed quickly once tech arrived. I will use Fred’s in the future.


Great Service!




Review of Fred's Appliance Service

Brian was great. Diagnosed the problem with my ice maker in in just a few minutes and gave great advice on how to get the manufacturer to step up and provide the needed repair part for free. Saved me a ton of money!


Great service




Review of Fred's Appliance Service


Prompt and efficient




Review of Fred's Appliance Service


Dependable Service




Review of Fred's Appliance Service

Service call and repair person was all great. I had to request a specific time frame due to medical treatments and though my time frame was honored, it was never guaranteed, making it necessary to secure alternate transportation for patient


Response from Fred's Appliance Service:

Hi Richard, Thank you for sharing your experience with us! Scheduling is certainly one of the most challenging aspects of our industry. When scheduling our appointments, we must keep in mind the length of time a repair and/or diagnostic must take, average traffic patterns, and the route from one home to the next. There is a lot to consider and we do our best to accomodate as many customers as possible and we're so happy that we could make the time window you needed! We appreciate you sharing your feedback with us and are glad that your service was great! Thank you! The Fred's Team


Great service




Review of Fred's Appliance Service


John




Review of Fred's Appliance Service

Professional and fast


.




Review of Fred's Appliance Service


Washer repair




Review of Fred's Appliance Service


Very pleased!




Review of Fred's Appliance Service


Bill




Review of Fred's Appliance Service

The where awesome total time less then 30 minutes


Great, Fair, and Efficient




Review of Fred's Appliance Service


DRYER SERVICE




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Service person was very helpful, in answering questions and letting me know what was happening


Friendly efficient service!




Review of Fred's Appliance Service

Corina was great at listening to my concerns and quickly diagnosed the problem. She worked efficiently and was extremely pleasant while repairing my dryer. I would be very comfortable having her in my home for any future repairs!


Isabel




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Corina was efficient as she investigated the problem with our newer Whirlpool refrigerator. She order the necessary part and advised of a follow up day for installation. I would definitely reach out to this company for non-warranty work in the future.


Teenikka




Review of Fred's Appliance Service

It was very professional , he explained everything he was doing and reassured me that he would have my machine working again.


Great service




Review of Fred's Appliance Service

Dan did an awesome job. Showed up right on time. Very knowledgeable about my oven. I will definitely call them again!!


Heidi




Review of Fred's Appliance Service

Good customer service! Gabriel is very knowledgeable and personable. Very respectful training a new employee asset to the company.


Tina




Review of Fred's Appliance Service


Refrigerator repair




Review of Fred's Appliance Service

Excellent and professional and HONEST service!


Excellent




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Great Dan was on time and professional


Service rep was on time, friendly and fixed the problem without dekay




Review of Fred's Appliance Service

My two year old refrigerator would not crush ice. He found problem quickly and fixed it short no order.


Great Service




Review of Fred's Appliance Service

Superior Tec.


Service




Review of Fred's Appliance Service

A fine gentlemen and very through. He never stopped and did an awesome. Would hav3 him back again.


Lenny Dasco Electric dryer




Review of Fred's Appliance Service

Very good service and quick. They determined issue that other tech’s did not detect. I will use Fred’s from now on. Very honest people


Thank You




Review of Fred's Appliance Service


Microwave repair




Review of Fred's Appliance Service

Corey was very knowledgeable-he had already looked up my microwave and knew it was out of warranty. Part was ordered and he came back and repaired it. A very nice young man and we are pleased with the service.


Mark




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Excellent service


Great




Review of Fred's Appliance Service

Very pleased he was through, efficient, & did an excellent job. I appreciated his prompt diagnostic evaluation & the input he shared on both my dryer & washer. Thank you Fred's Appliance I will remember your good service visit if I should need you again.


Whirlpool Warranty Repair




Review of Fred's Appliance Service

The technician was on time, polite, and completed the repairs. The only issue I had was with scheduling the appointment. The day before the second scheduled appointment the office changed the time from a morning appointment to an afternoon appointment without any warning of contacting me. I had the appointment on my calendar for 2 weeks and arranged my work schedule to ensure I was available. The change required me to take vacation that I was not planning and had not scheduled.


Response from Fred's Appliance Service:

Hi Richard, Thank you for dropping us a line! Scheduling is certainly one of the most challenging aspects of our industry. We receive lots of time requests and we do our best to accommodate as many requests as possible while creating logical and environmentally friendly routes for our technicians. We appreciate you sharing your feedback with us and are so glad to hear that David was on time, polite, and got your unit up and running again! Thank you! The Fred's Team


Professional and efficient




Review of Fred's Appliance Service

Jeff was articulate, professional, reassuring, friendly, informative and efficient. Kudos to Fred’s for having this type of employee on service calls.


Lauren




Review of Fred's Appliance Service

Brian M was fantastic to work with. I swear our dryer is cursed, so there were many visits involved, but Brian was always timely (the online progress reports were very appreciated too!), courteous, efficient, and empathetic. Overall great experience.


Caryn




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Jason was great. Thank u


Porter




Review of Fred's Appliance Service

Thank you for sending someone that was courtesy and very friendly. Also got the job done.


Great tech and great service!




Review of Fred's Appliance Service

Corey was very skilled and very professional!


Great service




Review of Fred's Appliance Service

Very knowledgeable very nice


Excellent




Review of Fred's Appliance Service


Exceptional service.




Review of Fred's Appliance Service

Gabriel is very pleasant, friendly and professional. Gabriel is an asset to your team.


Great service!




Review of Fred's Appliance Service

A very professional and courteous technician.


Great tech and great service!




Review of Fred's Appliance Service

Corey brought his expertise and was patient and kind with any questions we had...he's amazing!


Kyra




Review of Fred's Appliance Service

He was patient polite and professional


Great service and experience




Review of Fred's Appliance Service

Wonderful service, prompt, within the time window they gave, friendly, microwave working great! Highly recommended.


Molly Lieb. Gabriel is awesome and very professional!




Review of Fred's Appliance Service

Gabriel is professional and answered all of my questioned! He also went out of his way to explain other details to my husband! He is friendly and very knowledgeable!


Professional




Review of Fred's Appliance Service

Corey was very professional as we discussed the issue with my brand new Maytag Dryer. After I do laundry I will know if his tweaks helped. He assured me that Maytag stands behind their products. I feel Corey went beyond helping to correct our issue, just hope his efforts worked. The dryer is less than 2 weeks in our home so there was no charge.


Great




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


It’s fixed, but......




Review of Fred's Appliance Service

After coming in and examining my crisper drawer, he said he didn’t see anything wrong. Then as he was closing the drawer to finish up, it dropped out on him. He took the shelf assembly out and looked the whole thing over and said he couldn’t find anything wrong. My husband looked at it, looking at the runners, and found the one runner was flimsy & loose. Pointing it out to Dan, Dan went to work on the runner and found it wasn’t put together correctly during assembly. He did fix it & so far the drawer is working great. Prior to the drawer falling off the track for Dan, he didn’t see any problem and was ready to finish up and leave without a resolution to the problem of my drawer falling down. If my husband hadn’t showed Dan the problem, he wouldn’t have seen it & I wonder if it would’ve been fixed on this call.


Response from Fred's Appliance Service:

Hi Laurie, Thank you for sharing your thorough review with us! We are so glad that your husband was able to point out the flimsy spot and that Dan was able to get it repaired for you. We will be sure to take a little extra time to make sure we don't miss this next time! Have a great weekend! The Fred's Team


service was great




Review of Fred's Appliance Service


Very good service




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

The visit from Jason at Fred’s Appliance was covered by my warranty, but even if it wasn’t, I would not hesitate to call Fred’s again. The service was excellent, Jason arrived exactly when he said he would, he made the repairs quickly and neatly.


My refrigerator wasn't this well when it was new




Review of Fred's Appliance Service

Brian did a wonderful job.


Awesome!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

It was good. Thanks.


Great




Review of Fred's Appliance Service

He was efficient and good


Great




Review of Fred's Appliance Service

EXCELLENT! He is a great representative to your business


Love Freds Appliance!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

I was very pleased with the service


Great




Review of Fred's Appliance Service


Really Great Service!




Review of Fred's Appliance Service

The service person was prompt, efficient, and knowledgeable.


Good




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He was outstanding. Very personable and did a fine job


Very nice service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Good service, pricing to high




Review of Fred's Appliance Service

Fixed problem,


Response from Fred's Appliance Service:

Hello David, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that David provided good service and got your unit up and running again! Thanks! The Fred's Team


Great




Review of Fred's Appliance Service

I haven't used the washing machine yet. However David is very professional and good man


Great




Review of Fred's Appliance Service

Very nice well knowledged and very helpful


Great service




Review of Fred's Appliance Service

David did a great job. He explained the problem with our washer and the parts that would need to be ordered. He was also considerate of the inconvenience of being without a washer. When he had to return after ordering parts for our washer, he made sure we were scheduled early in the day for the repair. Nice guy.


She is the best




Review of Fred's Appliance Service

Corina is always friendly and efficient!


Great Service and Awesome technician




Review of Fred's Appliance Service

I wish all companies provided the service and expertise of this technician. I had special needs and she followed my requests to a "T". My technician was very knowledgeable. It was obvious that she knew what she was doing. She also took time to answered all my questions. She was very personable. This company is very fortunate to have her working for them. Also, I loved being able to follow the process of the technician moving from stop to stop. MayTag provided this company since I had an extended warranty. However, I would HIGHLY recommend this company even if I paid out of pocket.


Shawn




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service


Very friendly, quick efficient service! Would recommend




Review of Fred's Appliance Service

Awesome service! Very friendly


Great service !!




Review of Fred's Appliance Service

Joe was very professional and solved our problem with the ice machine. I highly recommend him to anyone needing service!


Canterbury




Review of Fred's Appliance Service

Technician was a great guy, very professional and nice! Unfortunately the refrigerator water dispenser went back to the constant drip after use about an hour after he left.


Response from Fred's Appliance Service:

Hi Brian, Thank you for sharing your review! It's great to hear that your technician was professional and nice. However, we apologize that your unit is still leaking! I do see that we have you scheduled for a follow-up appointment on Thursday to get this taken care of fo you. Thank you! The Fred's Team


Great service




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

Brian was courteous and respectful!! He even cleaned up after himself!


Super service




Review of Fred's Appliance Service

The technicians are always professional, knowledgeable and honest. I wouldn’t call anyone else!


Couldn't do better




Review of Fred's Appliance Service

Gabriel was just great! Very professional. Found the problem, ordered the part and fixed it. He is an asset to Fred's.


Well done!




Review of Fred's Appliance Service

Although I originally was given a several-hour window (which is tough), the tech arrived fairly early in the window, so the wait turned out to be not oppressive. Jeff was knowledgeable and efficient, and he had the needed part in his truck, so he was able to fix the washing machine (replace the pump) immediately.


Response from Fred's Appliance Service:

Hi Marc, Thank you for dropping us a line! Scheduling is certainly one of the most challenging aspects of our industry. When scheduling our appointments, we must keep in mind the length of time a repair and/or diagnostic must take, average traffic patterns, and the route from one home to the next. There is a lot to consider so we offer three-hour timeframes so that we can arrive during the expected time. We are glad that your technician arrived on the earlier side of the window and that he was knowledgeable and efficient! Thank you! The Fred's Team


Excellent work




Review of Fred's Appliance Service


Corina B was great




Review of Fred's Appliance Service

Corina was brilliant - so patient as wrong parts had been sent from GE. She was very comprehensive and conscientious about her work and made sure the job was done - really happy with our service and would highly recommend.


Amy




Review of Fred's Appliance Service

Thorough and helpful technician


Customer




Review of Fred's Appliance Service

Very knowledgeable and friendly.


Gabriel P




Review of Fred's Appliance Service

Very Good. Very Informative. Knows his appliances.


Solid job and he was early!




Review of Fred's Appliance Service

He was early!


J Havas




Review of Fred's Appliance Service


Tech visit for oven




Review of Fred's Appliance Service

ONE COMPLAINT! I was given an owners manual when I purchased the MAYTAG. $102.60 is a hefty price to pay for something that could have been discussed in the Troubleshooting section or even suggested by the person on the phone hearing that the oven wouldn't light!! All that was in the way of the spark to ignite the gas was a pan in that drawer below the over. And, I was told, I wasn't by any means the first person to have this happen. Those drawers are ALWAYS places to store pans! Surely someone could rectify that and suggest to customers that try moving the pans! MAYTAG, WHIRLPOOL and FREDS could spare the Stove owner, the repair scheduler and the tech person sent out to "fix" the problem hours of time and angst- and $$$


Response from Fred's Appliance Service:

Hi Maria, Thank you for sharing your experience with us! We apologize that we do not offer troubleshooting over the phone. Unfortunately, there are often too many variables affecting why an appliance may not be operating correctly. When we send a technician to your home, we ensure that they look over the entire machine in order to provide an accurate diagnosis. Our trip and diagnostic fee is guaranteed for thirty days. If you experience any additional issues we are here to help so, please do not hesitate to call or text us at 888-45-FREDS. Thank you! The Fred's Team


Disappointing service




Review of Fred's Appliance Service

Had repairman out twice in 72 hours. Fridge still not working and it’s less than 3 years old, still under warranty


Response from Fred's Appliance Service:

Hi Timothy, Thank you for sharing your review with us! We are so sorry to hear that your refrigerator still is not cooling. I do see that we have scheduled your follow up service. We have made plans for the technician to reach out to the proper support so that we can figure out what is causing the unit to fail. We apologize for the continued troubles and we will be sure to get this resolved as soon as possible! Thank you! The Fred's Team


Dishwasher




Review of Fred's Appliance Service

Good service. Timing was good too.


Jim




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great Customer Service




Review of Fred's Appliance Service

Jason arrived on time and located the source of the problem. He did not have the parts needed on his truck. He ordered the parts and scheduled another appointment. He arrived for the 2nd appointment and worked on the repair. Once ready to install a new cord he determined that a dryer cord had been shipped to us, not an oven cord. Instead of ordering another and having us wait for a future service call, he went to a local Home Depot and purchased the correct cord. We now have a working oven.


Great service, Awesome repair man




Review of Fred's Appliance Service


Very good




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Daniel was very helpful and honest in his assessment of our washing machine.


Timely service call, friendly, informative technician




Review of Fred's Appliance Service

Gabriel gave great informative and showed us the problem. Advice given was more than worth it! Thank you!


Very professional




Review of Fred's Appliance Service


On time and very professional.




Review of Fred's Appliance Service


excellent service work by Dan




Review of Fred's Appliance Service

Dan's advise on how to handle the problem with our 2 year old freezer through contacting Maytag direct was helpful and advantageous.


Great service




Review of Fred's Appliance Service


Very knowledgeable rep




Review of Fred's Appliance Service


Very satisfied




Review of Fred's Appliance Service

Very knowledgeable technician


Courteous and professional service.




Review of Fred's Appliance Service

Jeff was prompt and efficient and resolved our refrigerator lighting issue.


Great Service




Review of Fred's Appliance Service

Gabriel is professional and explains what he’s doing throughout his time spent on the job. He’s very thorough while trying to find the problem. He’s ALWAYS done a great job. Fred’s Appliance is lucky to have him as their Employee.


Great and fast service




Review of Fred's Appliance Service


John




Review of Fred's Appliance Service


Excellent experience




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

They came on time, fixed the microwave motor without any issues. I especially like how Fred’s sends tracking updates so you can see when the service technician will be at your house.


Very professional and knowledgeable.




Review of Fred's Appliance Service

Ii was amazed how he checkered for any problems. 15 years ago I worked at Amana in parts and service. David was top notch.


Complete evaluation of the problem.




Review of Fred's Appliance Service

Quick response.


Great service




Review of Fred's Appliance Service

On time and great service


Great Service




Review of Fred's Appliance Service

The technician diagnosis was quick and complete


Great




Review of Fred's Appliance Service

Jason did a great job took his time and made sure everything was ok before he left


Great




Review of Fred's Appliance Service

He did a wonderful job. Fast and efficient


Great




Review of Fred's Appliance Service

Corey was excellent took care of problem and was professional


Great




Review of Fred's Appliance Service


Refrigerator




Review of Fred's Appliance Service


Renee




Review of Fred's Appliance Service

Very profession service. Able to communicate to us the issue so that we could understand. Order replacement parts and schedule a day to replace them. Everything was fine as he said. Hopefully this will correct our issue with the ice maker.


Micro-wave repair




Review of Fred's Appliance Service

It was really nice


Great experience!




Review of Fred's Appliance Service

Arthur called before arriving and was on time. Service was quick and dryer is working great now...Thanks!


Diswasher Repair




Review of Fred's Appliance Service

The technician was very knowledgeable & professional also friendly. I give Her 5 stars.


Highly recommend




Review of Fred's Appliance Service

Very professional, great service


Kathleen




Review of Fred's Appliance Service


Thank you




Review of Fred's Appliance Service


Mark




Review of Fred's Appliance Service

Overall, job well done. Technician was on time and competent!


Horrible service




Review of Fred's Appliance Service

They came out absolutely did nothing but plug in the fridge and said they where coming and never showed up these people are rude imcluding the team members on the phone just a disgrace i will be giving this company reviews on youtube my blog and instagram straight trash hundreds of people deserve to see this


Response from Fred's Appliance Service:

Hi Crystal, Thank you for sharing your review. Unfortunately, when the technician arrived he found an unsafe environment that we are unable to return to. If you have any questions regarding this, please do not hesitate to call us at 1-888-45-FREDS. Thank you, The Fred's Team


Washing machine




Review of Fred's Appliance Service

Great service. Brian did a great job


Friendly quick service




Review of Fred's Appliance Service

I don’t know the pricing as it was warranty work covered by KitchenAid. On my original appointment day my service was canceled due to several technicians calling off sick (flu season) but they were able to reschedule for the next morning first apt.


Dishwasher fixed




Review of Fred's Appliance Service

Control panel replaced. Worker really knew what he was doing, very polite.


Great




Review of Fred's Appliance Service

Perfectly! He immediately discovered the source of the problem that the last two sets of repair folks from Lowe's had missed--they hadn't opened the water valve! Ice was made within 4 hrs and working fine. He was courteous, efficient and pleasant


Great




Review of Fred's Appliance Service

Appreciated the gentleman. Very efficient, friendly, explained problem


good repair woman . She knows her job.




Review of Fred's Appliance Service

very pleasant. Did everything to fix the problem,


Good service a




Review of Fred's Appliance Service


Washer repair




Review of Fred's Appliance Service

No complaints good service


Good service at a high price




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello Paul, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that your technician provided good service! Thanks!


Excellent Overall




Review of Fred's Appliance Service

Great service. Convenient scheduling.


great service




Review of Fred's Appliance Service

i liked having a time frame for service and especially having the service man give me a 10 minute window before coming


Survey




Review of Fred's Appliance Service


Corina and Fred's




Review of Fred's Appliance Service

Corina and Fred's Appliance have had to come out twice in 2 weeks to fix my washing machine. Everything was done quickly, efficiently and professionally. Thank You, Gary


Cathy




Review of Fred's Appliance Service

Would prefer an actual appointment time with smaller window


Response from Fred's Appliance Service:

Hi Cathy, Thank you for dropping us a line! Scheduling is certainly one of the most challenging aspects of our industry. When scheduling our appointments, we must keep in mind the length of time a repair and/or diagnostic must take, average traffic patterns, and the route from one home to the next. There is a lot to consider so we offer three-hour timeframes so that we can arrive during the expected time. We appreciate you sharing your feedback with us! Thank you! The Fred's Team


Maytag washer fixed!




Review of Fred's Appliance Service

I started in September for an October Appointment not liking a “clacking” noise with my agitator(how annoying it being a new machine I shouldn’t have had that happen)— MAYTAG Washing Machine being just over six months old. they have had five times to come over and fix it. DAVID R. Came over two times and then the third time I said I want this fixed I don’t want you to tell me this is normal it’s not normal. so then fellow technicians came over and she said it was a washer that was worn out and then other parts were worn from it I guess, because parts were ordered to put in then they didn’t have the right washer When he came over to fix the whole thing one little washer kept him from fixing my washing machine because it wasn’t the correct washer what a waste of time for everybody and money.(my opinion you should have every type of washer in their vehicles) so I had to make ANOTHER appointment then when DAVID did come over to fix it he said another part wasn’t right and said he put it back together And I should be able to use it until the appointment to fix it with the right parts. For five days I didn’t do clothes because he mixed up wires for it not to correctly spin and drain which I did text him to ask him please come over and see if it’s something he can fix. No response to my request. parts AGAIN TO WAIT TO come in another five days yet. You asked for my opinion and my experience I’m happy now everything is fixed and working well and appreciate David R. doing a good job but to take five times I even called MAYTAG and said I would think you’d want to make this right it’s under a year—I was under warranty. Because of this experience I will need to make sure I get the warranty because if I was a day after the warranty waiting this long and within the warranty I would’ve been in trouble calling at the last minute.


Response from Fred's Appliance Service:

Hi Jill, Thank you for sharing your full experience with us! We are so sorry to hear that it took a few trips to get it right. Sometimes appliances do get the best of us! We are happy to hear that your unit is now up and running again! We will be sure to use your feedback to reflect on this repair so that we can do better the next time - thank you!! The Fred's Tean


Washer tub replace




Review of Fred's Appliance Service

Gabriel is one of the best he will listen and respects me and my property he is very well trained and makes the repair experience easier to except


Great Service




Review of Fred's Appliance Service

Brian is a very good tech, knew the product well and did a great job.


Jackson




Review of Fred's Appliance Service


Diagnosis only. Quick and easy. Pleasant phone operator and access to past records are big pluses.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Quick analysis of issue - and quick fix.




Review of Fred's Appliance Service

Corina was perfect. On time, respectful of my home and quick to figure out what was wrong - and quick to fix it. Plus, she's a really nice person.


Great service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

A very friendly and nice person. He was on time. Thank you Ruby wood


On time service




Review of Fred's Appliance Service

Good service, friendly and good advice


Courteous, knowledgeable, exact. Thanks. Great job




Review of Fred's Appliance Service


Ruby




Review of Fred's Appliance Service

Very professional service


Refrigerate Ice Maker Replacement




Review of Fred's Appliance Service

Knowledgeable, efficient & friendly. A pleasant experience.


Awesome service




Review of Fred's Appliance Service

Tech fixed the problem in no time. Very quick and easy process


Awesome Service




Review of Fred's Appliance Service

The techs knowledge is very impressive and ability to work as a team is very special polite respectful and made the inconvenience much easier


Chanita




Review of Fred's Appliance Service

Woking good


Walter




Review of Fred's Appliance Service

Repairman on time,good job


Great Service




Review of Fred's Appliance Service


Very good experience.




Review of Fred's Appliance Service

Arthur explained everything to me on what he fixed. I will recommend Fred’s to others.


Whirlpool microwave over the range




Review of Fred's Appliance Service

The lightbulb would not go out even though this was a brand new 2019 Whirlpool model, but within two weeks the product was defective. This was covered by the one-year warranty so there was no cost to me by the service provided by Fred’s.


Great service




Review of Fred's Appliance Service

Warranty service from Maytag ( whirlpool ). Great tech!


Great service




Review of Fred's Appliance Service

On time and very polite.


Maytag oven




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service

Gabriel was able to quickly diagnose the problem with our refrigerator and review the necessary repairs with us. Once the part was received, Gabriel fixed the appliance. We are thankful for his assistance.


Great




Review of Fred's Appliance Service

It was excellent. He definitely knows what was happening with my appliance and explained everything to me. 5 star service


washer repair




Review of Fred's Appliance Service


Debbie




Review of Fred's Appliance Service

Really nice guy but the noise my fridge was making is back! I need him to come back and fix it!!


Response from Fred's Appliance Service:

Hi Debbie, Thank you for reaching out! We are so sorry to hear that the noise is back. I do see we have you scheduled for a return visit on Monday. We will be sure to get this rectified for you! Thank you! The Fred's Team


Jason knew exactly what to do and was professional




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Dryer Service




Review of Fred's Appliance Service

Awesome Service!!! I appreciate you guys!


Todd




Review of Fred's Appliance Service

Brian was great. Give him a raise.


David R.

David R.

WASHER MAYTAG MVWC565FW0 "Replaced parts, now the lights are lighting up and able to read codes. Shifter fault came up. Hearing shifter move on its own, in and out of agitate and spin by itself. Do not have on t/s at the moment. Seems like the motor on shifter is bad, ordering, ordering actuator and new control just Incase; ordrng 1 W10913953 (actuator) and 1 W11116594 (cntrl-elec)"

Near N Abbe Rd, Elyria, OH 44035
Dan H.

Dan H.

GAS SLIDE-IN WHIRLPOOL GW395LEPQ02 "Customer complaint that oven is not heating, confirmed, found bake valve solenoid out of range, unit needs new valve; ordrng 1 WP9763716 (valve-gas), used 1 SHIPPING (shipping and handling) from stock"

Near Rivers Edge Dr E, Chagrin Falls, OH 44023
David R.

David R.

RANGE WHIRLPOOL WFE505W0HS1 "Cc cooktop light/ cooktop hot stays on all the time, even after hours of not being in use, checked and correct power. Unplugged and plugged back in, no difference. Customer said they did have a random power outage 2/3 times in a row and then that’s when it started happening. Ordering control.** ordrng 1 W11314391 (cntrl-elec)"

Near Lee Ave, North Ridgeville, OH 44039
Dan H.

Dan H.

WASHER AMANA NTC3500FW00 "Customer complaint that unit is not spinning and making noise, unit spins, drain pump impeller is broken causing noise, unit needs new drain pump ; ordrng 1 W10906604 (pump-water ), used 1 SHIPPING (shipping and handling) from stock"

Near Crestwood Dr, Twinsburg, OH 44087
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Customer complaint that water dispense slowly and ice clumps together, found ice maker not ejecting all of ice out of mold, water valve was barely opened, opened completely, water dispenses normally, unit needs new control, customer has self piercing saddle valve, advised customer that valve should be replaced with a ball valve ; ordrng 1 W11114721 (cntrl-elec)"

Near Sherwood Trail, Brecksville, OH 44141
Dan H.

Dan H.

WASHER MAYTAG MTW5870TW0 "Customer complaint that unit is making a grinding noise, found coupler worn out, motor shaft also worn out, unit needs new couplers and motor, customer does not want repair ; ordrng 1 285852A (coupling,motor 30.68) and 1 WP661600 (drive motor 185.39), used 1 SHIPPING (shipping and handling) from stock"

Near Lazzaro Blvd, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEM1 "Cc of water dripping and ice build up in freezer. Found old style drain tube was broken and drain pan was rusted out causing water to come out bottom. Ice building up on evap cover. Seals are good no gaps. Ordering pan, tube and harness with fan ; ordrng 1 W10619951 (drain tube) and 1 W10850438 (evaporator fan motor ) and 1 WPW10655368 (pan-drip), used 1 SHIPPING (shipping and handling) from stock"

Near Butternut Dr, Amherst, OH 44001
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 CC that the unit will not finish a cycle. Unit will not turn on. Led light flashing. Unplugged the shifter still not turning on. Checked power at cord 120 volts. Checked for dc volts 12.6 dc volts at shifter. Will need a main control and shifter. ; ordrng 1 W10625696 (cntrl-elec) and 1 W10913953 (actuator)

Near Country Club Dr, Avon Lake, OH 44012
David R.

David R.

WASHER WHIRLPOOL MHW5500FW1 "Cc door not unlocking. Found F5E2 door lock error and F3E1 water level error. Unlocked door manual. When closed was staying locked by itself, unlocked manually again and after a couple of tries unit started working correctly. Checked sensor, pressure hose was clear and not kinked. In service mode, water level way higher than normally is. Ran normal rapid wash. Water filled almost half way, drained. Blew through tube again and unplugged from sensor, control and wall. Plugged back in. Started up normally and was working correctly. Will need lock and sensor.*** gave customer estimate for everything. ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

Near Fields Way, Lorain, OH 44053
Arthur V.

Arthur V.

RANGE KITCHENAID KFEG500EBS3 New glass door scratched (see pics). Need to reorder. Customer discovered defects removing film. Advised customer to remove all coverings and inspect before we arrive. If damaged we will reorder. ; ordrng 1 W11084232 (glass-door)

Near Grovewood Dr, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL KDFE104DWH2 "Found wire harness shorted at control. Needs control and harness. Control is covered under a 2-5year part warranty. (See pics); ordrng 1 W10744908 (harns-wire) and 1 W10854215 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Inland Shores Dr, Mentor, OH 44060
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 "Cc: not going past wash, loud noise in spinFound error code f8e1(long fill no fill). Ran auto test and calibration. Low cold water pressure. Cam sounded like it was making noise. Replaced cam. Still making noise. Needs gear case. Could not remove wash plate. Needs wash plate, hub, and gear case.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035751 (gearcase), used 1 W10721967 (PULLEY) from stock"

Near W Craig Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Found ice maker only ejecting half of ice out of mold, installed new control and user interface, advised customer to monitor"

Near Wyandot Rd, Chesterland, OH 44026
David R.

David R.

DISHWASHER KITCHENAID KDFE104DWH2 "Cc unit not turning on, has turned breaker off and on. Found 120 not coming into unit, less than 1 volt AC. Advised to contact electrician. If anything pops up with unit we will be out. Op test ok"

Near Rain Tree Cir, North Ridgeville, OH 44039
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE234GPS0 CC that the unit will not work. Ran diag 6-4 Float Switch Open. Found a nut under the float. Removed the nut. Ran a calibration. Optest ok. ; ordrng 1 WPW10503548 (retainer)

Near Walden Dr, Westlake, OH 44145
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced icemaker, valve not needed. Tested, icemaker called for water and cycled on its on. Op test ok"

Near Fitch Rd, Olmsted Township, OH 44138
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC0 "Customer complaint that unit does not spin clothes out on dark colors setting, ran diagnostics found f0e3(overload) error code, ran high speed spin in manual test cycle, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near Thorntree Dr, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSRY25CVMS01 CC that the ice maker is not working. Sensor to ice maker is solid when flap closed. Blinking when door is open. Jumped ice maker not cycling. Will need a new ice maker.

Near Mark Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Compressor was delivered upside down. I contacted Brian he told me tested before you install it. I put juniors test box on the compressor. it ran for about two seconds and then seized up and would not turn back on. Parts needs reorder ; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer)

Near Cadle Ave, Mentor, OH 44060
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HZ0 Replaced the trim and knob. Optest ok.

Near Mark Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR GE GSL25PFPABS The waterline in the door is frozen. I recommended to the customer to turn the unit off and leave the doors open for a day for the waterline to thaw out

Near 3rd St, Fairport Harbor, OH 44077
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Customer complaint water does not dispense when asked there is a delay and will come out after cup is pulled away, confirmed, unit is also cycling off and on quickly, fans kick on but compressor does not every time, when im is turned off by switch unit completely powered up, ordering emitter and receiver boards; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)"

Near Wendy Dr, Parma, OH 44130
Joe O.

Joe O.

WASHER WHIRLPOOL WFW75HEFW0 "Cc: lid locking and unlocking multiple times before the unit starts, start button flashing at end of cycleF5e4(door not opened between cycles) customer stated she will sometimes run the clothes through multiple cycles(doesn’t feel like her washer cleans the clothes properly). Ran quick test. Doors is locking and unlocking. Unit is functioning as designed. Could not duplicate issue. Advised customer to open the door between cycles. Op test ok"

Near Breezewood Ln, Orwell, OH 44076
Jason N.

Jason N.

DRYER MAYTAG MGD6630HW0 "Installed control and console, ran dryer op test. Op test good. Retrieved core for return."

Near Giles Rd, Moreland Hills, OH 44022
Brian M.

Brian M.

DRYER WHIRLPOOL MEDC465HW0 Ran entitlement and customer emailed pop to service@fredsappliance.comCc of unit not starting unless start button is held Ohmed out start switch found start switch to be open Needs start switch ; ordrng 1 WPW10117655 (relay-pts)

Near Holborn Rd, Streetsboro, OH 44241
Corina B.

Corina B.

DISHWASHER WHIRLPOOL DU920PFGB2 CC that the dispenser is broken. Will need a new spring and pin.

Near Walker Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Replaced the gasket, door and nameplate. Steamed out the gasket. Optest ok."

Near Beachwood Ave, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER WHIRLPOOL DE9800 "Installed drum glides and rollers. Optest no good, belt is now too stretched to drive drum. Unit needs drive belt.; ordrng 1 WPY312959 (belt)"

Near Ranchland Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc door missing piece and leds are dim Found plastic closing piece to be missing from door (pulled off old door ) Reset fridge leds did not return Needs led module Customer stated he wanted to install ; ordrng 1 W11333374 (LED LIGHT )

Near Peppertree Ave NW, Mogadore, OH 44260
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Replaced im, op test good"

Near Wendy Dr, Parma, OH 44130
Jeff M.

Jeff M.

WASHER MAYTAG MHW7100DW0 "There is a service Pointer directly talking about this issue close at the end of the cycle or what needs a new main control board estimate only; ordrng 1 W11029154 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Hillcreek Ln, Gates Mills, OH 44040
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED49STBW1 The motor is making a clicking noise. Check the centrifugal switch reason why the motor is making this noise. Motor needs replaced;

Near Mentor Ave, Mentor, OH 44060
Dan H.

Dan H.

DRYER MAYTAG MEDB835DW4 "Customer complaint of noise then unit would shut off after 5 minutes, started timed dry cycle, unit ran for longer than 5 minutes, unit started making vibrating noise, found blower wheel broken causing noise, unit needs new blower wheel; ordrng 1 WP697772 (blower wheel)"

Near Greenbriar Dr, Parma Heights, OH 44130
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW "Cc unit heating problemChecked all thermals and element, all checked good. Checked terminal block condition, checks good. RTM does not know where plugs or outlets are for 240v units. Could not verify good heat from unit, but all thermals and connections check good on unit."

Near Miles Rd, Bedford, OH 44146
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found icemaker not cycling. Needs icemaker Replaced with truck stock ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Brakeman Rd, Painesville, OH 44077
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3 Cc: not workingFound error code f6e2(communication error). Needs control and uiCustomer does not want to repair at this time

Near Dennison Ashtabula Rd, Orwell, OH 44076
David R.

David R.

RANGE WHIRLPOOL WFG540H0ES0 "Replaced ignitor. Wrong control sent, it was the wrong color. Knobs are not staying on. Ordering sensor, knobs and control.*** ordrng 5 W10766544 (knob)s and 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec)"

Near Santina Way, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Customer complaint handle has a scratch, confirmed, unable to capture in pic, replaced handle with part sent, op test good"

Near Webster Rd, Middleburg Heights, OH 44130
David R.

David R.

DISHWASHER WHIRLPOOL WDT720PADM1 "Cc not draining. Found customer just installed new disposal system, forgot to take out plug for drain hose. Also found pump and motor not running/humming. Gave estimate to customer. DO NOT ORDER PARTS; ordrng 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Marshall Ave, Lorain, OH 44052
Jason N.

Jason N.

DISHWASHER MAYTAG DWU7400AAE "Installed door gasket, ran wash test for 10 min. No leaks. Op test good."

Near Traynham Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GS6NHAXVK01 "Replaced ice maker, op test good"

Near Hidden Valley Cir, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc: not cooling, no interior lightsFound power supply board and main control are receiving proper power. Power supply board is not sending power to the led board. Main control is not sending power to inverter. Needs main control and power supply board. Customer does not want to repair at this time"

Near Tall Tree Trail, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER WHIRLPOOL WET4027EW0 "Cc unit has a musty mildew smell Confirmed slight oder from unit, customer does not use clean washer cycles. Asked customer about her frequency of laundry, she says every other day approx. Suggested run cleaning cycles, 4c of bleach, fill tub with hot water, stop cycle let it sit for 30 min, drain and repeat with white vinegar."

Near Van Aken Blvd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

DRYER MAYTAG MEDB835DW4 Replaced strike and screw. Op test good.

Near Dillon Dr, Ashtabula, OH 44004
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0HS1 "Customer complaint of gas smell when using oven and it poofs when lighting, started bake, ignitor clicking a few times before lighting, found bake ignitor 12mm from burner not close enough to ignite gas well every time, adjusted ignitor to 8mm from burner per wpl tl suggestion, op test good"

Near Wilmington Dr, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Customer complaint water in deli drawer again, confirmed, found ff evap drain clogged from clay sound dampener over cap tube on evap, clay is deteriorating and small pieces are making its way down to the drain port and clogging, adjusted clay and removed excess, replaced drain ext with part sent, op test good"

Near Beech Creek Trail, Strongsville, OH 44149
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7300DW0 "Customer complaint washer sounds like an airplane taking off, confirmed ran spin, noise in bearings, unit needs gearcase W10811956, customer does not want repair at this time, left quote"

Near Westwood Blvd, Columbia Station, OH 44028
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 "CC that the unit does not work. Ran diag F8E1 – NO FILL, LONG FILL. Ran manual test checked the hot and cold valve. No water coming into the cold valve. Disconnected the cold water valve, good pressure. Replaced the valve from surplus t/s. Optest ok; used 1 W11038689 (WATER VALVE 4978) from stock"

Near W 229th St, Fairview Park, OH 44126
Arthur V.

Arthur V.

DRYER MAYTAG MGD5630HW0 Found lint buildup around blower wheel causing issue. Removed lint cycled unit for 20 min. Op test good Took parts not used for return if needed.

Near Janet Dr, Conneaut, OH 44030
Arthur V.

Arthur V.

WASHER AMANA NFW5800HW0 Customer had control locked out by accident. Advised how to lock and unlock control. This was a option customer was unaware of.

Near Plymouth Ridge Rd, Kingsville, OH 44048
Jeff M.

Jeff M.

WASHER ROPER 1105072011 "Suspension has failed needs new suspension; ordrng 1 W10780048 (suspension), used 1 SHIPPING (shipping and handling) from stock"

Near N Ridge Rd, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Customer complaint tab holding shelf is not positioned correctly to hold shelving, confirmed, rotated shelf support to catch shelf properly."

Near White Tail Run, Columbia Station, OH 44028
Brian M.

Brian M.

REFRIGERATOR GE TFX24PRAWW Installed icemaker Ran test harvest OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock

Near Robertdale Rd, Bedford, OH 44146
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit is always wet inside and dishes are always soaked Asked if she had used jet dry she said yes but ran out Found unit to be out of jet dry Advised on the benefits of it and it’s use Gave her a few samples of it and added it to the dishwasher Ran test cycle and showed the customer the difference it made in just one test cycle OP TEST OK

Near Hawkin Ln, Aurora, OH 44202
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 Cc of dryer being louder than normal Ran test load with empty drum Ran test load with towels Could not duplicate a abnormal noise Took apart front to inspect rollers and belt Everything seems to be in like new shape OP TEST OK

Near Brushwood Dr, Streetsboro, OH 44241
Jason N.

Jason N.

DISPOSAL WHIRLPOOL KBDS100T3 "Cc customer needs new disposal installed.Removed old disposal , installed new disposal. New unit slightly different from old. Small reconfiguration of sink plumbing to line up drain tube to sink plumbing. Ran op test on unit and rank sink in both sink tubs, checked for leaks. Op test good."

Near Claver Rd, University Heights, OH 44118
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF330PAHB2 Cc: door not closingFound door hitting strike. Adjusted strike. Op test ok

Near Ridge Peak Ct, Maple Heights, OH 44137
Brian M.

Brian M.

REFRIGERATOR MAYTAG MBF1953YEW2 Cc that unit is leaking from freezer. Needs new drain tube kit. Installed drain tube from truck stock and made sure drain is cleared out OP TEST OK ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Needham Ave, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FSC23LR5JM2 "Cc unit not coolingChecked temps , ff is at 56 degrees, freezer at 33. Compressor is running. Checked evap for frost, only frosted to 1st coil. Unit has refrigerant leak. Customer not repairing."

Near Markell Rd, Waite Hill, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Installed new lid, op test good"

Near Franklyn Blvd, Brook Park, OH 44142
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW2 On the drain hose on the floor

Near E 117th St, Cleveland, OH 44108
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M05W2 The igniter was getting weak and replace it with truck stock. Op tested good ; used 1 12400035 (IGNITER) from stock

Near E 144th St, Cleveland, OH 44110
Jason N.

Jason N.

DRYER WHIRLPOOL WED9470WW1 "Cc still not dryingUsed 4 large wet towels, ran through a drain and spin in washer to verify washer is not leaving clothing too wet. Ran normal auto cycle in dryer for 20 min, periodically check heat and airflow through vent. Good heat and airflow. Checked towels at 10 and 15 min marks, towels are drying. Towels almost fully dry at 25 min mark. Advised customer to let cycle finish and recheck towels at end. Can not find an issue with unit that is causing a no dry condition, all functions are working as designed."

Near Gregory Ct, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MVWB765FW0 Getting a f0e5. And a f2e1 error First is off balance and second is UI stuck button Unit is very unlevel and leaning to the right. Customer releveled while i waited then i tested unit. Unit passed service verification cycle and load size calibration cycle. Filled with water and then ran drain pump. Unit pumped out properly. Tested high speed spin and agitate. Unit is working as designed. Could not duplicate issue. Possible off balance load

Near Clay St, Austinburg, OH 44010
Jason N.

Jason N.

WASHER AMANA NTW4516FW2 "Installed water inlet valve and control. Ran auto test and calibration. All functions passed, op test good."

Near Valentine Rd, Thompson, OH 44086
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced filter housing, op test no good, found air bubbles in line at door connection, replaced union connector, op test good ; used 1 WR02X11330 (5/16 UNION) from stock"

Near Sunset Oval, North Olmsted, OH 44070
Corey L.

Corey L.

DISHWASHER WHIRLPOOL GU2300XTVB2 "Replaced pump asm, op test good"

Near Windsong Ct, Westlake, OH 44145
Joe O.

Joe O.

DRYER WHIRLPOOL WED4850HW0 Installed start switch and door switch. Ran test cycle. Op test ok

Near Garfield Blvd, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF540CWHW01 "Installed new doors, op test good"

Near Stanwell Dr, Highland Heights, OH 44143
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE104DSS Cc of hammer noise when unit fills and sometimes he losses hot water at the sink when dishwasher is filling Ran multiple fills only heard noise once Found shut off valve to corroded Advised that sometimes corrosion could be happening on the inside of the shut off and restricting the flow Advised to have plumber inspect shut off

Near Hartville Rd, Mogadore, OH 44260
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc unit is leaking in the freezer Found drain to be clogged Cleared drain and made sure nothing was restricted it Cleared out ice build up OP TEST OK No labor charge within the 90 days

Near OH-44, Atwater, OH 44201
Brian M.

Brian M.

REFRIGERATOR MAYTAG MBF1953YEW2 Returned to call Had fan blade not all the way pushed back on OP TEST OK

Near Needham Ave, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WTW4850HW1 "Replaced cam. When taking everything apart, found cam was scrapped up and pieces were tearing right off from it. Replaced and tested in service mode, no noise. Op test ok"

Near Manchester Cir, North Ridgeville, OH 44039
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 I call tech line he recommended for me to block off the air return vents halfway so I did with aluminum foil tape unit should be good now

Near Tracy Ave, Euclid, OH 44123
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed adjuster kit. Op test ok

Near E 71st St, Cleveland, OH 44125
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE LGHN2844MF0 Installed control board. Reinstalled interior lamps. Op test good. Interior lamps now turning off when doors are closed.

Near Benjamin Rd, Madison, OH 44057
Corey L.

Corey L.

RANGE MAYTAG MGC7430WS00 "Replaced switch harness, op test good"

Near Stone Wheel St, Avon, OH 44011
Joe O.

Joe O.

DISHWASHER KENMORE 587.152639 Found unit leaking from incoming water line. Advised customer. Installed drain pump. Ran test cycle. Op test ok

Near N Creek Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER FRIGIDAIRE FAFW4221LW0 Cc: not spinning out clothesFound error code EA3(power supply voltage too low). Found outlet is not grounded but has 120vac. advised customer have outlet grounded. Ran diagnostics test. Ran drain and spin. Op test ok

Near Lockwood St, Geneva, OH 44041
Joe O.

Joe O.

RANGE KITCHENAID KOSE507ESS04 Installed blower and convect fan. Ran test bake. Found unit still making the same noise. If unit is pulled out a little bit the noise goes away. Adjusted unit. Found noise went away. Advised customer if the noise comes back the only other issue would be a install issue. Unit has brackets and power cord directly behind the unit. Op test ok

Near Pheasant Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVWB880BW0 "Cc: grinding noise in spinFound unit extremely loud in spin, unit leaking from tub seal. Found rotor bolt seized. Needs stator rotor and bearing kit. Customer does not want to repair at this time"

Near Overlook Park Dr, Cleveland, OH 44110
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 Cc: not going through cyclesFound drain hose on the floor. Found error code f8e1(long fill no fill). Advised customer about drain hose. Placed in sink. Ran auto test and calibration. Op test ok

Near Marcella Rd, Cleveland, OH 44119
Jason N.

Jason N.

DUAL FUEL RANGE KITCHENAID KDRP467KSS0 "Cc when unit oven on, gas burners will go out when set to low.Confirmed when oven blower fan on, large burners will blow out when set to low.Call wp techline, Dave, stated adjust large burners for simmer when oven blower fan is on, if customer does not like adjustment when oven is off, flame being too high, she will have to call the gas company and have them check the gas pressure at the regulator at the unit, and give the pressure reading to customer for further diagnosis"

Near Church St, Chagrin Falls, OH 44022
Joe O.

Joe O.

OTR MICROWAVE MAYTAG MMV5208WS1 Cc: will not startFound unit will not start. Found loose connection on control. Op test ok

Near Oakwood Dr, Wickliffe, OH 44092
Dan H.

Dan H.

RANGE IKEA IBS350DS00 "Customer complaint that oven is not working after self clean, found thermal fuse open, thermal fuse is receiving 120vac , installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) from stock"

Near Lomond Blvd, Shaker Heights, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Recovered refrigerant, installed Uv filter drier and evaporator. Pulled vacuum to 28 in/hg on system for 15 min, shut off and held vacuum for 15 min. Recharged system with 5.0oz of r14a. Good frost pattern on first 3 coils. Advised customer to allow up to 24 hrs for unit to return to desired temps."

Near Nautilus Trail, Aurora, OH 44202
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4900BW0 "Customer complaint of water left under tub, advised customer that this is normal, ran diagnostics no error codes found, unit is operating as designed"

Near Normandy Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Customer complaint of ice build up, found evaporator drain tube clogged, cleared, op test good"

Near Meadowbrook Blvd, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE PHS69EJSS0 "Customer complaint that unit is leaking, confirmed, found water line cracked, cut out cracked piece of hose, installed guest fitting, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer has self piercing saddle valve, advised customer that valve should be replaced with a ball valve; used 1 WR02X11330 (5/16 UNION) from stock"

Near George Ave, Parma, OH 44134
Joe O.

Joe O.

N/A N/A MDB7809AWM2 Cc: unit fills but will not washRan test cycle. Unit fills. Found sump is not pressurizing water. Needs sump assembly. ; ordrng 1 W10806701 (pump&motor)

Near Lowell Dr, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER WHIRLPOOL VAW3584GW1 Installed lid parts. Ran auto test and calibration. Op test ok

Near Pinetree Dr, Mentor, OH 44060
Joe O.

Joe O.

WASHER WHIRLPOOL WET4024HW0 Cc: not workingRan normal cycle. Unit filled and washed. Cancelled cycle. Ran spin cycle. Unit drains and spins. unit functioning as designed. Op test ok

Near Mentor Ave, Painesville, OH 44077
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit moving and vibrating across the floor.Found unit not leveled, LF foot not touching the floor, unit rocking. Leveled Unit. Installed suspension springs. Ran auto test and calibration. All functions passed. Op test good."

Near Seneca Rd, Euclid, OH 44117
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is making a grinding noise during agitation, Ran manual test cycle on heavy agitate, placed wet towels in, ran heavy agitate, no unusual noises heard, unit is operating as designed"

Near Century Oaks Dr, Westlake, OH 44145
Dan H.

Dan H.

WASHER MAYTAG MHW6630HW0 "Installed new valve, op test good"

Near Lake Rd, Bay Village, OH 44140
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDE48FXSS6 "Customer complaint that unit is not draining, confirmed, found drain port to garbage disposal clogged up, cleared drain port, unit drained, started normal wash cycle cancelled after unit filled, unit drained, repeated several times, op test good"

Near Mornington Ln, Cleveland Heights, OH 44106
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Customer complaint that filter light will not shut off, turned off water filter light, showed customer how, unit is operating as designed"

Near W 100th St, Cleveland, OH 44111
Jason N.

Jason N.

RANGE KITCHENAID KGRS505XSS05 "Cc unit LF burner knob will not turnConfirmed valve locked up, will not turn. Unit needs LF burner valve.; ordrng 1 WPW10206288 (valve-brnr9015), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Lucille Ave, South Euclid, OH 44121
Brian M.

Brian M.

WASHER MAYTAG MHW5500FW0 Installed dispenser Ran test cycle OP TEST OK

Near Mulberry Rd, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR AMANA ART318FFDW06 Cc temps in freezer are not staying Found temps in freezer to be at 0 and fridge temps at 39 Room temp is 42 Removed evap cover found nice even frost on evap but fan not moving Jumped temp to colder setting and unit kicked in Advised that the tempts in the room can effect the unit and to run it on the colder setting and it should help maintain

Near Mayfield Rd, Chesterland, OH 44026
David R.

David R.

WASHER MAYTAG MVWB765FW0 "Cc water leaking underneath. No error codes, put into diagnostics mode, when going into drain water overflow from drain pipe in house. Unit is good, recommend plumber."

Near Sweet Gum Trl, Olmsted Township, OH 44138
Brian M.

Brian M.

RANGE WHIRLPOOL WOD77EC0HS01 Cc unit keeps resetting Found error codes for communication error Replaced console Ran test bake to 250OP TEST OK

Near Whitesburg Park Trail, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER GE WCVH4800K1WW "Customer complaint of loud noise and burning smell, ran drain and spin cycle, burning smell is coming from control, found burn marks on control, ran quick wash cycle, no unusual noises heard, unit needs new control, customer does not want repair at this time ; ordrng 1 WH12X10443 (control board asm 220.67), used 1 SHIPPING (shipping and handling) from stock"

Near Morewood Pkwy, Rocky River, OH 44116
David R.

David R.

RANGE WHIRLPOOL WFG525S0HZ0 "Replaced parts, tested. Op test ok"

Near MacKenzie Rd, North Olmsted, OH 44070
David R.

David R.

KITCHEN KITCHENAID KDPE234GPS0 "Cc of dishes not being clean, excess soap/rinse aid, excess water. Dispenser is letting excess rinse aid out. Pump and motor sounded like it was stopping and starting. Replaced parts from t/s. Cleaned out all excess residue. Ran service test, heater came on. Advised to run hot water at sink to make sure hot water is getting to dishwasher. Also recommended using heat dry, high temp wash along with rinse aid for best results. Op test ok; used 1 W10861000 (DISPENSER-DISHWASHER), and 1 W11085683 (PUMP&MOTOR) from stock"

Near Tennyson Ln, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc of noise coming from back of unit. Compressor is vibrating against line causing noise. Moved lines, tightened compressor feet. Good. Op test ok"

Near Vincent Dr, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER MAYTAG MLE2000AYW "Cc unit runs for 5 seconds then shuts off Using tech sheet I followed recommended steps suspected timer to be the issue Needs timer ; ordrng 1 WP22002452 (timer18464), used 1 SHIPPING (shipping and handling) from stock"

Near Kirtland Chardon Rd, Chardon, OH 44024
Brian M.

Brian M.

WALL OVEN KITCHENAID KEBK171BSS00 Cc unit not turning on and enamel is cracking and rusting Took pics of enamel Found thermal fuse open Replaced using truck stock ran test bake to 350 Called whirlpool about enamel/ rust stated it’s non repairable Advised someone should reach out in about 5 days ; used 1 WPW10545255 (FUSE-THRML) from stock

Near Arbor Trail, Newbury Township, OH 44065
David R.

David R.

DISHWASHER FRIGIDAIRE FFBD2407LS1C "Cc not draining. Found drain pump open, tested at control. Control giving 120. Ordering drain pump.; ordrng 1 A00126401 (pump assembly), used 1 SHIPPING (shipping and handling) from stock"

Near Village Ln, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Replace icemaker and ran test 45 fill test and reboot computer,opt test ok"

Near Walker Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc that the unit was making a vibrating noise coming from the left side. Removed shelves and evaporator compartment cover. Found good frost pattern. Advised customer to keep food from pressing on the evaporator compartment. Unit is working as designed.

Near Crestwood Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER MAYTAG PDET920AYW "Found defective motor from wearing tare,giving estimate they will not fix"

Near W 23rd St, Lorain, OH 44052
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEE745H0FS2 Replaced cooktop. Optest ok.

Near Crossing Trail, Lorain, OH 44053
Brian M.

Brian M.

WASHER MAYTAG MVWB880BW0 Cc that it’s not making selectionsFound unit able to make selections but the new interface you have to push a little harder than the old one Showed and explained to customer OP TEST OK

Near Admore Dr, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFN406ESS01 "Cc unit door hinge is popping and ice maker will not stop making ice Found top left hinge screw is stripped and bushing is worn out, Tested ice maker and bail arm will not shut Ice maker off Needs needs left door hinge replaced and ice maker ; ordrng 1 W10484913 (hing-bushg) and 1 W11397192 (ICEMAKER ) and 1 WP2316804 (spacer) and 1 WP489282 (screw) and 1 WP8281164 (screw) and 1 WPW10121046 (etension) and 1 WPW10485980 (hinge-door)"

Near Messenger Rd, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Pulley was defected,replace dryer kit from truck stock,opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Dannie Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

RANGE KENMORE 790.9641940F "Found defective hinges customer will fix; ordrng 1 5304485228 (hinge kit), used 1 SHIPPING (shipping and handling) from stock"

Near Timberlane Dr, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF302ESS01 "CC that there is a loud noise. Ran diag found the damper noisy. Will need a new damper. Part is still under one year warranty. Plugged unit out found the condenser fan running the stops. 0 volts to the condenser fan when stope. Will need a condenser fan, damper and main control."

Near Linden Rd, Rocky River, OH 44116
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB835DW4 "CC that the unit sensing and wash back to sensing. Ran diag F7e5 Shifter Failure. Basket sticks when spinning. Checked in between the tub and basket clear. Replaced the clutch and gear case from t/s. Ran calibration. Started a normal cycle. Optest ok. ; used 1 W10754448 (CABRIO CLUTCH), and 1 W10811956 (CABRIO GEARCASE) from stock"

Near Shoreland Ave, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT318FMDM00 "Installed control and door handle. Found freezer section frosted up, no airflow to ff section, passages iced over. Defrosted freezer, checked door gaskets, good seals. Op test good. Advised customer to allow up to 24 hrs for unit to return to desired temperature."

Near Barkston Dr, Highland Heights, OH 44143
David R.

David R.

DRYER MAYTAG MGDC465HW0 "Cc timer will keep going past the off when it’s suppose to stop and just keep cycling. Ordering timer and switch; ordrng 1 8530169 (switch,temperature) and 1 WPW10185992 (timer)"

Near Reserve Way At Saint Andrews, Avon, OH 44011
Brian M.

Brian M.

DISHWASHER GE GDT655SSJ0SS "Installed main control Issue is still present Ran through diagnostics Found door switch not working Needs door switch ; ordrng 1 WD21X10490 (latch tub3181), used 1 SHIPPING (shipping and handling) from stock"

Near Woodlake Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8969SDM1 Found error code F7e1 no heat. Checked heating element. Open. Also Reading on service matter errorS check and did everything I’m supposed to check ordering parts needed ; ordrng 1 W10703867 (heater) and 1 W10864081 (gasket)

Near S Park Dr, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR GE GSHS5KGXGCSS "Installed new door switch, op test good"

Near Lockwood Rd, Madison, OH 44057
Joe O.

Joe O.

WASHER ELECTROLUX EIFLS60LT1 "Cc: loud in spin cycleFound washer leaking from rear tub. Found bearing extremely loud. Needs front and rear tub, inner basket, and seal.Customer does not want to repair at this time"

Near Still Water Ct, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR JENN-AIR JFC2089HES "CC that the unit is not cooling. Unit was unplugged when arriving. Plugged unit in 10.7 amps when compressor is trying to turn on. Locked rotor 10 amps. Will need a new compressor. ; ordrng 1 W10160407 (compressor 40350), used 1 SHIPPING (shipping and handling) from stock"

Near Kittery Ln, Mentor, OH 44060
Jason N.

Jason N.

FREEZER WHIRLPOOL WRF757SDHZ00 Cc freezer light stopper working Installed customer supplied pre Id led module. Light op restored to freezer. Op test good.

Near Windham Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer stated they never received a part Cc water leaking from dispenser Found o ring in John guess fitting that runs to door line not seating properly Installed new fitting from truck stock Ran a few things a water and did not see it leaking OP TEST OK ; used 1 WP2300868 (JOHN GUESS FITTING ) from stock

Near S Cleveland Ave, Mogadore, OH 44260
Corina B.

Corina B.

RANGE WHIRLPOOL WFE550S0HZ1 "Ran the entitlement, good. CC that a piece fell off. Found the hinge lock is broken off. Will need new hinges and receivers the top trim is cracked. ; ordrng 2 W10647259 (hinge-recv)s and 1 W11096161 (trim-vent) and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near Bassett Rd, Bay Village, OH 44140
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc unit will not start Found control to be getting power but no green power light on board Needs control board EST only

Near W High St, Mantua, OH 44255
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 Replaced the burner heads. Optest ok.

Near Cranford Ave, Lakewood, OH 44107
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF532SMBW01 Installed control. Unit is cooling. Op test ok

Near Creek Rd, Kingsville, OH 44048
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Check temperature 44 degrees and 40 degrees spoke to whirlpool tech line the want me to replace freezer fan and fresh food section ; ordrng 1 W11087438 (motor-evap) and 1 W11249952 (motor-evap)

Near Strongsville, OH 44149
Brian M.

Brian M.

KITCHEN WHIRLPOOL WFG320M0BB2 Installed control ran test bake to 350OP TEST Ok

Near Kyle Rd, Garrettsville, OH 44231
David R.

David R.

DRYER WHIRLPOOL WGD4815EW2 Replaced part. Tested. Good. Op test ok

Near South St, Oberlin, OH 44074
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM0 CC that the unit is not working. Ran diag no codes. Checked power at the control 120 volts. Will need a pump and motor.

Near Detroit Ave, Cleveland, OH 44113
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc unit microwave heating intermittently Ran cycle test, confirmed unit running but not actually heating. Manipulated door slightly and unit started to heat. Ordering interlock assembly. ; ordrng 1 W11033422 (interlock)"

Near Cotswold Dr, Mentor, OH 44060
David R.

David R.

DISHWASHER WHIRLPOOL KDTE404DSS0 "Cc not advancing in cycle or runs without stopping for hours, sounds like sometimes it will get stuck mid cycle and not progress, lights stuck on by themselves on UI (express light). Found lights on by themselves, won’t turn off. Will not let me go into diagnostics mode, turned breaker off, still won’t let me go into diagnostics. Vent asm not opening, tested bad. Talk to tech line before about this, Sometimes when these symptoms happen the water indicator sensor will also be part of the problem, do not order parts ; ordrng 1 W10866116 (cntrl-elec ) and 1 WPW10469574 (vent asm) and 1 WPW10537418 (panel-cntl) and 1 WPW10705575 (sensor), used 1 SHIPPING (shipping and handling) from stock"

Near Northwoods Ave, Wellington, OH 44090
Corina B.

Corina B.

OTR MICROWAVE KITCHENAID KMHS120ESS8 "CC that the unit is not heating. Unit is not heating. 11.83 amps when running. Will need a magnetron, diode and cap; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"

Near Robinwood Ave, Lakewood, OH 44107
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Replaced parts, new door latch spring was broke, had to replaced from t/s. Tested. Good. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

Near Gail Dr, North Ridgeville, OH 44039
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