Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 4739 customer reviews

Map of Strongsville, OH

Happy Customer




Review of Fred's Appliance Service

Second repair for same issue. Other then that, I’m happy with the service.


Map of Painesville, OH

Ou repair on Monday May, 21, 2019




Review of Fred's Appliance Service

A fantastic repair job was accomplished pronto. We greatly appreciate his promptness, and ability to solve our problem. Thank you again Joe and Betty


Map of Sheffield Lake, OH

With the exception of having to wait the weekend into Tuesday it was a very satisfactory service!




Review of Fred's Appliance Service


Map of Chagrin Falls, OH

Great service




Review of Fred's Appliance Service

Brian was very good at the repair as well as kind!


Map of LaGrange, OH

Great Service




Review of Fred's Appliance Service


Map of Westlake, OH

very punctional very accomadating and excellent at her job




Review of Fred's Appliance Service

Very very satisfied


Map of Seven Hills, OH

Great service




Review of Fred's Appliance Service

On time, courteous, professional. Couldn’t be more pleased.


Map of Windham, OH

Joseph, everything was great




Review of Fred's Appliance Service


Map of Cleveland, OH

Options to fix should have been offered




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Brenda, Thank you for taking the time to submit your review! Your technician saw that your machine was not economical to repair. However, we are happy to provide an estimate. Someone from our team will be calling you shortly! Thanks! The Fred's Team


Map of Berea, OH

The best!




Review of Fred's Appliance Service

Our service technician was SO nice! I was so comfortable having her in my home. She was great at answering questions and even told me how to care for my machine moving forward. I told everyone how good she was. I highly recommend her.


professional




Review of Fred's Appliance Service

1) Joe came and diagnosed the problem. He was terrific--pleasant and professional. He ordered the parts, which I got the next day. 2) Dan, with a trainee (Nick) fixed my dryer. Both were pleasant and professional.


Dishwasher Repair




Review of Fred's Appliance Service

Fast service, quick repair and very friendly technician.


Brian was very knowledgeable and efficient. We are always pleased with the friendlieness and professionalism of the technicians.




Review of Fred's Appliance Service

We always tell others how great Fred's service is and readily recommend this company!


Dish washer service




Review of Fred's Appliance Service

Job got done


Great service




Review of Fred's Appliance Service

Excellent


Great service.




Review of Fred's Appliance Service


Great friendly service and incredibly knowledgable!




Review of Fred's Appliance Service

Brian was amazing and identified the issue right away! I greatly appreciate honest and expert service. This is what is most important to me and I will use Fred's and highly recommend your service!


Linda




Review of Fred's Appliance Service


HORRIBLE SERVICE




Review of Fred's Appliance Service

Gabriel left grease on the inside of the washing machine which got on our families clothes during the first cycle run after the repair. Please advise how I will be compensated for the lost clothing? I think Gabriel should be relieved of his duties. The service also took several hours longer than he communicated and he required the help of my father-in-law. He couldn’t perform the service by himself. Very disappointed in this experience.


Response from Fred's Appliance Service:

Hi John, Thank you for reaching out to us regarding this repair. We are very sorry to hear that you have some damaged clothing! We will be giving you a call here shortly to discuss this in more detail as this is certainly not the level of service we accept. We will certainly get this rectified for you! Thank you, The Fred's Team


Ellen




Review of Fred's Appliance Service

Wonderful service! Cory was great.


Ellen




Review of Fred's Appliance Service


Well satisfied




Review of Fred's Appliance Service

As promised and as expected and on time


Excellent




Review of Fred's Appliance Service

Excellent. Thank you


Timely and efficient Service




Review of Fred's Appliance Service

David was on time, worked quickly and neatly. Washer is like new. As to cost, this was a Lowes service warranty claim so we did notepad for David's work


Marc is great!




Review of Fred's Appliance Service

Marc is knowledgeable and very efficient. He explained the process to me, and repaired my washer in a relatively short period of time. He is a wonderful representative of your company.


Great Service




Review of Fred's Appliance Service

Timely help and fixed the problems


The guys were awesome new what they were doing . Very careful to not hit the walls. Very nice




Review of Fred's Appliance Service


3 TRIES TO GET IT RIGHT




Review of Fred's Appliance Service

HAPPY THAT IT APPEARS TO BE WORKING FINE NOW


Response from Fred's Appliance Service:

Hi Joe, Thank you for submitting your review! We are sorry to hear it took 3 trips to your home to get your appliance working. Sometimes repairs can be tricky - even for the experts! We are happy to hear you're unit is up and running again! Have a great week! The Fred's Team


Quick and Knowledgable oven fix!




Review of Fred's Appliance Service

Gabriel quickly fixed my Kitchenaid range, explained to me the problem, explained how he would fix it, then got to work. Fred's Appliance Repair needs to hire more Gabriels!


Excellent Service




Review of Fred's Appliance Service

They were able to fix my washer in no time


Dishwasher repair




Review of Fred's Appliance Service

Knowledgeable service person.


Great service & tech was very friendly




Review of Fred's Appliance Service


Fixed it two appts. Awful scheduling. Could care less about my work schedule.




Review of Fred's Appliance Service

Technician was courteous. Needed to order part. Was able to repair. I am in last two weeks of school and had to take two days off to accommodate your scheduling. That’s ridiculous. Scheduler was unable to give me an appt rather a range and scheduled at I time I had told them I could not do. For that reason I am not happy.


Response from Fred's Appliance Service:

Hi Susan, We appreciate you for sharing your feedback with us! No doubt, scheduling is one of the most difficult elements of our operation. We need to consider lots of things: traffic, distance from home to home, a logical and environmentally friendly route, and the length of time to repair and/or diagnose a unit. Because of all of these factors, we've found that offering 3-hour time frames allows us to consider all factors while being respectful of your time. Additionally, we carry all of the most frequently used parts on our trucks in hopes that we can repair the appliance during the first trip - we're sorry to hear that wasn't the case for you! We are always striving to improve our scheduling and we will certainly take your experience into consideration during our next improvement meeting. Thank you! The Fred's Team


Great overall experience




Review of Fred's Appliance Service

Excellent communication leading up to the service date. Service was friendly and knowledgeable.


good service




Review of Fred's Appliance Service


Excellent service!




Review of Fred's Appliance Service

I contacted Whirlpool's customer service line on Friday afternoon and was immediately contacted by Fred's Appliance regarding an appointment on Monday. Corina was friendly and helpful, and didn't even laugh at me when we realized that I was just pushing the button on the washer incorrectly.


Gabrielle is Fantastic




Review of Fred's Appliance Service

The service was easy to arrange the service technician was the best I ever encountered - Amazing overall experience


very good




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Machine works better than when it was first installed! Now working the way it is supposed to.


Solid service




Review of Fred's Appliance Service

Corona and Paul were great


Courteous Efficient Reasonable price




Review of Fred's Appliance Service

I would recommend


Great service




Review of Fred's Appliance Service

Joe was outstanding; professional, courteous, respectful and knowledgeable.


Professional Service




Review of Fred's Appliance Service


Very professional and quick!




Review of Fred's Appliance Service


LF ERROR MESSAGE STILL APPEARS




Review of Fred's Appliance Service

NEED SOMEONE TO COME OUT AGAIN....THE LF MESSAGE STILL COMES UP HAMPERING OUR EFFORTS TO DO OUR LAUNDRY


Response from Fred's Appliance Service:

Hi Joe! We are so sorry to hear you're still experiencing an error code on your washer. We will be happy to come out and take another look. We know how inconvenient it is to have a washer out of order. Someone from our team will be calling you this afternoon. We are committed to getting your unit back up and running as soon as possible! Thanks! The Fred's Team


great service, very knowledgeable,




Review of Fred's Appliance Service

would welcome Paul for any of your repair services.


Warranty service




Review of Fred's Appliance Service


Ice




Review of Fred's Appliance Service


Service was short and sweet




Review of Fred's Appliance Service

The tech knew how to resolve problem


Kat




Review of Fred's Appliance Service

Quick and good work.


Ice maker




Review of Fred's Appliance Service

The guys quickly accessed that our ice maker had died and a replacement was suggested. We agreed. They team was quick, polite and tolerated our questions. They were both nicely dressed and clean-looking.


Rushed and the work wasn't done properly




Review of Fred's Appliance Service

The technician wasn't personable, came in and fixed one piece. He asked for the new parts and the parts hadn't been delivered yet. He got the washer to turn on and work and rushed to have us sign saying it was completed. 2 hours later, the washer was broken again! We tried to call him back to explain it wasn't fixed properly and the parts he ordered were in and he never responded. We had to contact Home Depot and start the process all over again with a new technician.


Response from Fred's Appliance Service:

Hi Kennie, We appreciate you sharing your experience with us and we are sorry to hear that it didn't go smoothly! Since your unit is covered under an extended warranty, we are required to have you report all issues and schedule appointments through them. However, once we get the ok from the warranty company we will be happy to come out and take another look. We know how important a washing machine is to our every day lives so we will get you back up and running quickly! Have a great weekend! The Fred's Team


Great Service




Review of Fred's Appliance Service

Service Technician Was Great and Had all parts on truck and made repair fast


Friendly, informative, helpful service.




Review of Fred's Appliance Service

Our serviceman was courteous, thoughtful, helpful, and knowledgeable. So professional and efficient.


Review




Review of Fred's Appliance Service


Good service,timely, efficent




Review of Fred's Appliance Service


Stacy K




Review of Fred's Appliance Service

He took care of business


Stacy K




Review of Fred's Appliance Service

She took care of business.


Professional, courteous, timely!




Review of Fred's Appliance Service

I have a health condition that entails some coughing. Arthur noticed and told me he hoped I felt better. Showed me he was also a caring person.


Geory




Review of Fred's Appliance Service

Well satisfied


Great service.




Review of Fred's Appliance Service

Gabriel is fantasticExtremely professional


Whirlpool refrigerator repair




Review of Fred's Appliance Service

Paul was very knowledgeable and did a great job. He knew the product well


Excellent service




Review of Fred's Appliance Service

Jason was very prompt and professional during his service call. He explained the problem and provided a quote for the replacement parts and installation. A return visit was scheduled and problem solved. I would recommend this company to my friends and family.


Very pleased with Corina. She was very helpful and friendly.




Review of Fred's Appliance Service


Satisfied customer




Review of Fred's Appliance Service

Really appreciate being able to track the service persons progress at other jobs prior to our appointment. Problem with dryer quickly identified and fixed at a reasonable price.


Tom




Review of Fred's Appliance Service

Great very professional


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

More than happy


Dishwasher




Review of Fred's Appliance Service


timely service




Review of Fred's Appliance Service

serviceman knowledgeable


Cust.




Review of Fred's Appliance Service


Nice job




Review of Fred's Appliance Service

Joe Did a great job at my house. I appreciate his hard work and timeliness.


Great service!




Review of Fred's Appliance Service

We needed fast service and Corina/Fred’s Appliance Repair was out very next day. She was very kind, knowledgeable, fast and efficient. Very satisfied!


Katrinka




Review of Fred's Appliance Service

Great experience from start to finish


Joe G




Review of Fred's Appliance Service

no complaints.. explained details, answered questions, courteous


Great service




Review of Fred's Appliance Service

My problem was quickly resolved


Good




Review of Fred's Appliance Service


dishwasher




Review of Fred's Appliance Service

Corina was very good and very helpful. She was better than any male service tech that we have had in years.


Great




Review of Fred's Appliance Service

I was very pleased with him thank you


machine is still not working right




Review of Fred's Appliance Service

the LF error message is still coming up. all they did was have me raise the hose and re-set some error messages. really did nothing to correct the problem...need for someone to come out right away to correct the problem.


Response from Fred's Appliance Service:

Hi Joe, We are sorry to hear that your washing machine is still giving you some trouble! We will be happy to send a technician out to take a look and get you taken care of! Someone from our team will be calling you this morning to get an appointment set up. Have a great week! The Fred's Team


Quick response




Review of Fred's Appliance Service

Art was fast and efficient. We appreciated the quick response when we returned from a few days away to find water all over the floor. The refrigerator/freezer was no longer working, all the ice melted and food spoiled.


Very customer oriented




Review of Fred's Appliance Service

He was very persistent to make sure the job was completed to my satisfaction and correctly done.


Fabulous service. So knowledgeable, helpful, and Corina went above and beyond.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Very satisfied!


Great service




Review of Fred's Appliance Service

It was such a nice experience to deal with Corina. She was professional, courteous, and informative. I wish all of the service calls we make were like what we experienced with Corina. thanks so much for sending her!


my refrigerator had a water backup problem which caused water to leak into the freezer and fridge. Water was collecting in the refrigerator section a




Review of Fred's Appliance Service

Our service man, Corey, understood the problem and fixed it quickly. Corey is also a friendly guy who didn't mind me hanging around while he did the work. Overall, I highly recommend Corey for his overall great service.


Dale




Review of Fred's Appliance Service

Awesome customer service. Very professional


Excelent service




Review of Fred's Appliance Service

Diagnosed the problem and fixed it quickly and with a minimum of mess. On time and pleasant.


GREAT AND QUICK SERVICE




Review of Fred's Appliance Service

Jason N was extremely helpful in fixing my washing machine. He did an excellent job on keeping me posted to let me know his ETA. He came in and was fast but efficient. I Would highly recommend him.


Outstanding!




Review of Fred's Appliance Service

Jeff was great as was dealing with Fred’s Appliance Service


Excellent.




Review of Fred's Appliance Service


Very positive experience




Review of Fred's Appliance Service

Prompt and efficient service. Very polite servicemen, also.


Tops in Communication plus Diagnosing




Review of Fred's Appliance Service

Corina is an EXCELLENT technician! Not only is she thorough at problem solving but she can COMMUNICATE CLEARLY with customers. She is the BEST technician I have ever met!


Great service




Review of Fred's Appliance Service

Great job. Very knowledgeable and friendly.


Broken ice maker




Review of Fred's Appliance Service

The ice maker is still not working properly. It’s hardly making ice when it used to keep the bin full. They said there was nothing wrong with it, I know it’s not working right.


Response from Fred's Appliance Service:

Hi Dale, We are sorry to hear that your ice maker isn't working! We will be happy to come out and take another look. Someone from our team will be calling you shortly! Thanks and have a great weekend! The Fred's Team


great service




Review of Fred's Appliance Service


service man jeff very good




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Terrible communication, makes promises can’t keep




Review of Fred's Appliance Service

I have a brand new build, with a brand new Whirlpool double oven. The bottom oven light would not shut off but the oven was working fine otherwise. Our builder, Pulte, required that we use their service person, Fred’s Appliance. On the first evaluation, the technician stated the problem was a latch not working properly. As he was putting the oven back together he breaks both oven doors, top and bottom. He states that has never happened before, he doesn’t understand what happened. Already I am not happy. Parts are ordered, I am told by the technician it will be sent to my house even though I am not fully moved in yet. Whatever. Pulte Whirlpool tells me this is not true and they already have the parts and it is in store. When I get to the house for the second appointment there are multiple boxes in the driveway that has been in the rain. Technician arrived and tells me he had no idea what Pulte Whirlpool was talking about. In addition he states multiple parts that were not even necessary, for example parts to a washer and dryer, were sent. After latch was replaced light still not fixed. It was determined to be a electronic board issue. Doors were placed back on but technician accidentally snaps hinges on the door on the bottom oven again. The day before the third appointment I call customer service to make sure the technician is removing all the extra parts including boxes when job completed. After all it is not my responsibility to get rid of boxes of parts the company sent over, especially parts I didn’t even need. The customer service lady stated not to worry that she talked to the parts department and everything would be taken back once job done. I specifically said there are more parts then what was needed for job and I was still assured it would be taken back. The technician came, fixed the light issue, got the door back on bottom oven. He states that neither the parts department or the customer service informed him of taking the parts back. He stated he can try to squeeze the parts into the van, but he has to leave all the boxes behind. That doesn’t seem professional that he leaves trash behind after a project. Technician tells me that he will send another van to pick up the boxes, which is a fair and appropriate statement. He states someone will call. After an hour and no call, I called customer service, a lady named Jessica, who proceeds to tell me they don’t pick up trash and it’s my responsibility. I told them what technician tells me and she tells me technician doesn’t know what he is talking about. Overall poor communication, technician seems nice enough but broke the doors to my brand new oven never even been used. This company gave me promises they can’t keep. Overall terrible experience.


Response from Fred's Appliance Service:

Hi There Don! Thanks so much for dropping us a line. Phew! We're so very sorry for all the troubles. I have carefully examined the job record. It seems that you received other items that we did not supply. Possibly Whirlpool sent these? Possibly your builder, Pulte homes? We're very sorry this inconvenienced you, but we can also assure you that our team was not at all involved in sending these extra parts to you. We feel your best course of action would be to contact Whirpool directly at 800-253-1301 to discuss these extra parts that you received. If there is anything else that we may be able to assist you with, please feel free to reach out to us at service@fredsappliance.com or 888-453-7337. We will do our very best to help you out with these extra parts. Thank you again! -The Fred's Team


Great customer service from all




Review of Fred's Appliance Service

I was very pleased about every aspect of my refrigerator repair. I received a friendly phone call to schedule my repair. Then I received an e-mail to confirm and information on tracking my repair tech. Technicians were very prompt, very efficient and knowledgeable. I couldn't be more pleased!


great service




Review of Fred's Appliance Service

Both employees were great, gave me a couple suggestions, tried to help me.


Sevice




Review of Fred's Appliance Service

Tech was knowledgeable and explained issue thoroughly


Great service




Review of Fred's Appliance Service

Wonderful!


Ontine and efficient




Review of Fred's Appliance Service

Corina was there early both days. Very professional and knowledgeable.


Prompt, accurate service




Review of Fred's Appliance Service

Great communication about when service person would arrive


Great Customer Service




Review of Fred's Appliance Service

Brian is very courteous and professional.


Michael




Review of Fred's Appliance Service

Great service


great service, prompt arrival




Review of Fred's Appliance Service

very friendly, and did a great job. would call again


Great 👍🏼




Review of Fred's Appliance Service

Very pleased


James




Review of Fred's Appliance Service

Great service and was on time


Great Service




Review of Fred's Appliance Service


I found Corina to be an exceptional technician.. Her problem solving aptitude was impressive.. She was able to diagnose the problem and repair my appl




Review of Fred's Appliance Service


Excellent service,




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

We have struggled with this KitchenAid refrigerator for years. It was purchased in 2011.Gabriel's knowledge and (what we hope) solution made perfect sense. Where other companies were unable to help.


Problem not resolved.




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Alan, Thank you for submitting your review! We are so sorry to hear your ice making isn't working. I do see we have you scheduled for a follow up appointment later this week to get you all taken care of. We will see you then! Thanks! The Fred's Team


Knew what he was doing, great job




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Great service


Great service




Review of Fred's Appliance Service

Kind gentleman and was knowledgeable and helpful


Saga of the ice maker Job #328442




Review of Fred's Appliance Service

4/2/2019 Technician Corey comes to check out inop ice dispenser. Determines that a new auger motor is needed and ordered the part. 4/8/2019 Technician Corey arrives with another Tech to install auger motor. Had to show them where to access the motor (they began to remove the face plate on the front of freezer door). As I sat at the kitchen table (8 feet from the fridge) the two techs started to talk in very low volume to each other, so low I could not hear them. I began to be concerned. "Can't get voltage to the motor" "don't have the wiring diagram" . It was determined to be a bad "control board". At this point I was very frustrated. I believe they failed to unplug/disconnect power to the unit before attempting to work on it and by doing so shorted out the control circuit board. 4/15/2019 Techs arrive to install new control board and do so. 4 or 5 hours later fresh food is freezing. Temperatures on fresh food side are varying by as much as 25 degrees. 4/19/2019 New tech Gabriel arrives. He is unable to locate what he and a supervisor on the phone determine might be the cause of problems (thermistor). After about an hour of looking "sending a senior tech on Monday ". After he leaves I look for the thermistor and locate it within 3 minutes of him leaving and call to ask to have him return before he get too far away. Unable to do do. 4/22/2019 Corina senior tech arrives. Takes temp readings throughout the fridge and they are normal at this time. Dampeners are working. Food on the fresh side has been freezing all along, so now I'm angry. I buy an infrared thermometer to track temps in the fridge/freezer. Temps are too cold on both sides still. 4/29/2019 Corina returns and checks dampener and is operating. Pull fridge from wall and accesses control board from rear of unit. Low and behold when the board was installed the "techs" failed to make a connector direct to the board (it was dangling loose). Finally! Very disappointed with this experience with the exception of Corina. I feel that Fred's should reimburse me. $426.90 the charges I incurred for the control board and labor associated with it. I don't mind paying for the auger and service call.


Response from Fred's Appliance Service:

Hello Dominic, Thank you for taking the time to submit your review - we appreciate your feedback! I have taken the time to review the history of this repair and just gave you a call. Unfortunately, your mailbox was full so I was unable to leave a message. We have a resolution that we feel you will be satisfied with. Please give us a call to discuss the details 1-888-45-FREDS. I look forward to speaking with you. Have a great week! The Fred's Team


Great service!




Review of Fred's Appliance Service

Gabriel was excellent. He arrived on time (thank you), was very thorough and explained exactly what was wrong. He had to order a part and again was very prompt when he returned a couple days later and my dryer now works as it should now. I highly recommend Fred's Appliance.


Velez




Review of Fred's Appliance Service

Gabriel showed up on time and was very courteous. He gave me clear explanations regarding my issues and questions on my stove top and wall oven.


Kathy




Review of Fred's Appliance Service

Worked out well


The service man repaired our new refrigerator and did a great job. He was very professional




Review of Fred's Appliance Service

I would recommend Freds for service and repairs.


Dishwasher issue




Review of Fred's Appliance Service

On time, friendly service. Explained situation clearly. Fair price. No pressure to add services.


Great service




Review of Fred's Appliance Service

I left a message of what problem from previous problem came prepared with part to replace it.


Great Service




Review of Fred's Appliance Service

Friendly and reliable


Maura




Review of Fred's Appliance Service

Thank you Corina for all of your help you were amazing!


Very nice technician




Review of Fred's Appliance Service

Great technician, knew her stuff, guided me to the best solution.


Great service




Review of Fred's Appliance Service

Gabriel was very helpful, efficient, and friendly...


Great Service and Price




Review of Fred's Appliance Service


Terrific service all around




Review of Fred's Appliance Service

I would highly recommend Fred's Appliance. They scheduled the appointment quickly, followed up with the promised reminder calls and Brian arrived on schedule. He was very pleasant, answered my questions and was polite throughout his service call. When we need an appliance serviced, we have to pay the price, as they say, but how wonderful that it didn't break the bank! I was VERY pleasantly surprised. THANK YOU for a wonderful experience in the frustration of keeping a household running.


Dan




Review of Fred's Appliance Service


MG




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service

Technician was knowledgeable and knew what the problem was immediately. Problem was resolved quickly.


Really great service




Review of Fred's Appliance Service

I would recommend Fred’s Appliance to family and friends


competent and friendly




Review of Fred's Appliance Service

very good tech.....very knowledgeable


Great Service




Review of Fred's Appliance Service

The attention to detail in determining the problem with the washing machine was appreciated. It now is working like it should have when it was brand new in 2016. Joe took the time to listen and he took the time to examine the whole machine. He is an asset to your team! Thank you....


excellent service




Review of Fred's Appliance Service

Paul was great. he protected my home, explained in detail what needed to be done, and even loved on my kitty who was fascinated by him.


Service always great




Review of Fred's Appliance Service

However problem not resolved.


Response from Fred's Appliance Service:

Hello Loretta! Thanks so much for dropping us a line. Thanks for sharing your kind comments. We're sorry something still isn't quite right. We will be calling you shortly to get this addressed. Speak soon! -The Fred's Team


Great




Review of Fred's Appliance Service

Very good


good




Review of Fred's Appliance Service


Washer agitator broken




Review of Fred's Appliance Service


SADLY NEW IN NEED OF REPAIR




Review of Fred's Appliance Service

ONLY GOOD THING ABOUT WHIRLPOOL WAS JEFF FIXING IT


Great Service




Review of Fred's Appliance Service


Jan




Review of Fred's Appliance Service

Excellent service....Mac is very knowledgeable


John




Review of Fred's Appliance Service

Great service


Great service, explained thoroughly




Review of Fred's Appliance Service

This was the second time I’ve used Fred’s — and will again. Very satisfied.


Cynthia




Review of Fred's Appliance Service

Very professional !


Great service




Review of Fred's Appliance Service

Great service


Guy




Review of Fred's Appliance Service


fast and efficient service




Review of Fred's Appliance Service

arrived on time and performed repair quickly and efficiently. left a clean workplace


Rebecca




Review of Fred's Appliance Service

Great service! Very knowledgeable, helpful and honest.


does his job well !! very kind, considerate, prompt.




Review of Fred's Appliance Service

I would certainly refer Fred's to my friends !! The girls at the office scheduling appointments were also very nice !!


Elizabeth




Review of Fred's Appliance Service

Great service!


Fantastic service




Review of Fred's Appliance Service

Mac was fantastic. He explained the issue very thoroughly. He listened to the questions and concerns that I had. He was very professional. I would recommend him to anyone who needs service on their appliances.


Professional service




Review of Fred's Appliance Service

Service was quick, neat, polite


Very bad




Review of Fred's Appliance Service

No happy with Mayta company. I will never buy from you or Home Depot.


Response from Fred's Appliance Service:

Hi Belkis, Thank you for your review! We are so sorry to hear that you are not satisfied with the manufacturer or store you purchased your washer. I am showing that we took a look at your machine yesterday and everything was in working order and operating as designed. If your unit isn't working, we will be happy to come out and take a look and get it up and running for you. Please call us at 1-888-45-FREDS to let us know! If you aren't satisfied with the unit's designed operation, we recommend reaching out to Maytag and they can steer you in the right direction 1-800-253-1301. Have a great weekend! Thanks! The Fred's Team


Quick courtous service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Friendly servicemen. Prompt service


great service




Review of Fred's Appliance Service

Dan was very good, has great product knowledge and showed us things we didn't know


Great service. Art was very helpful.




Review of Fred's Appliance Service

Quickly diagnosed.


Monogram Refrigerator Repair




Review of Fred's Appliance Service

I don’t think the technician encounters my brand of refrigerator often or at all, and there was a bit of a learning curve, but technician was professional, patient and took his time with repair. Refrigerator is back up and running much to my delight.


Cathie




Review of Fred's Appliance Service


wonderful communication...




Review of Fred's Appliance Service

Jeff was prompt, very knowledgeable and I really appreciate the excellent communication as to arrival time/tracking, etc. I only wish that he could have repaired my refrigerator!!! Sadly, It wasn't worth repairing...


Judith




Review of Fred's Appliance Service

Very knowledgeable


Very helpful




Review of Fred's Appliance Service

She was extremely nice and was able to answer every question I asked her.


Got my Maytag dishwasher working




Review of Fred's Appliance Service

Gabriel was courteous, helped me understand the reason the soap did not dissolve, and taught me to run the hot water before starting the dishwasher.


They stuck with it




Review of Fred's Appliance Service

The repair of my wretched dryer was a total fiasco. Ms-diagnosed issue, wrong part ordered, three trips, three parts, whole process burned into two weeks. Five stars - because they did the right thing, kept at it until it was perfect and only charged me for one trip and one part.


LuAnn




Review of Fred's Appliance Service

Great service,knowledgeable, polite, helpful


Services provided




Review of Fred's Appliance Service


Someone is always there to answer your questions when calling.




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service


Dishwasher repair




Review of Fred's Appliance Service

Joe was thorough and efficient. When he came initially he did recommend fixing both rollers of the dishwasher. Overall the process was seamless and Joe had our dishwasher drawer back to working properly.


Very personable and considerate of his surroundings




Review of Fred's Appliance Service

Brian went out of his way to locate the missing part for the washer. This was very much appreciated.


great services




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

Great job, very thorough! Very nice and helpful person to work with.


Wonderful service!!!!




Review of Fred's Appliance Service

Excellent job and service!!!!


All around great experience




Review of Fred's Appliance Service


Super nice




Review of Fred's Appliance Service

Top notch


Great service




Review of Fred's Appliance Service


Christina




Review of Fred's Appliance Service

Excellent


Great service.




Review of Fred's Appliance Service

Prompt. Friendly. Knowledgeable. Helpful.


dishwasher




Review of Fred's Appliance Service

quick, professional and polite


Super




Review of Fred's Appliance Service


Honest assessment




Review of Fred's Appliance Service

Washing machine was broke. Repair would have been more than a new one :(. Got good advice on a new one and appreciate they didn't try to fix the old one just to profit....


Technician was great




Review of Fred's Appliance Service


Very Convenient




Review of Fred's Appliance Service


Fine




Review of Fred's Appliance Service

Don’t take customers dissatisfaction personally. A little bit of an angry tone when questioned about something that was not quite resolved. It was not a personal attack whatsoever, so technician should not be angry with customers questions.


Response from Fred's Appliance Service:

Hi Rita, Thank you for submitting your review! We are sorry to hear that we did not provide you with 5 star service. If you are still having a problem with your unit, we would appreciate the opportunity to take another look. Please give us a call at 1-888-45-FREDS and we will be happy to send another technician out to get you all squared away! Thanks! The Fred's Team


Who would have thought!




Review of Fred's Appliance Service

My new gas stove would not heat up. I got it last August but due to renovation project could not install until December after floor was installed. I had trouble getting it to heat up but after turning on the broiler it worked. I felt it had a gas lock at first. I was able to make my Xmas cookies. Since then I have not used the oven much as I have been busy going to the hospital daily for 2 months and then caring for someone in my home. I just didn’t have the energy to do any extensive cooking. Last week I tried to use the oven and it wouldn’t heat up. I set up an appointment for Fred’s Appliance to look at it. Brian M. came out and took the oven apart and tested it. It turned out that I had too many pans stacked in the drawer below the oven door and that prevented the stove from heating up properly. Who would have thought! Brian was friendly and professional and I would do business again with Fred’s Appliance. No charge as it was still under warranty.


Jerry




Review of Fred's Appliance Service

Very knowledgable technician. Courteous and professional.


Friendly, neat, helpful, quick, professional




Review of Fred's Appliance Service

I will always call on Friends for service needs. The response from my fist phone call to the time the service tech walks out my door is outstanding. Also, the fast service is such a relief knowing that I will not have to be without the use of my appliance for very long.


Awesome service




Review of Fred's Appliance Service


We love Art!




Review of Fred's Appliance Service

He always gives us honest and quality information. Unfortunately this time, it was bad news and we need a new appliance.


Fast excellent service.




Review of Fred's Appliance Service

Service was within the time range given and fast and efficient.


EXCELLENT SERVICE VISIT




Review of Fred's Appliance Service

FAST FRIENDLY KNOWLEDGEABLE SERVICE


Great Service




Review of Fred's Appliance Service

Very helpful and nice


Excellent




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Jeff is excellent


Service tech nice, warranty swrvice protocol not great




Review of Fred's Appliance Service

The warranty service process of elimination (repeated appts.) one needs to endure is horrible.


Response from Fred's Appliance Service:

Hi There Cheryl! Thanks for dropping us a line. We're very sorry about the re-booking process with the warranty company. We do not have any control over their policies. It can be a challenge sometimes. I will certainly pass along your comments to your contact at the warranty company. Thanks so much, and have a wonderful weeked! -The Fred's Team


Adam B.

Adam B.

Near Argyle Dr, Madison, OH 44057
Alex O H.

Alex O H.

dryer not working

Near Reynolds Rd, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWB835DW2 "Found error code F6E3 Communication Error: ACU Cannot Hear UI and F6E2 Communication Error: UI Cannot Hear ACU customer will try to turn power of and on try to power machine on but nothing ordering control and UI customer will call whirlpool for coverage for parts do not order parts till we get confirmation ; ordrng 1 W11112656 (console 346.45) and 1 W11112658 (cntrl-elec 294.04), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pebble Lake Trail, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

RANGE KITCHENAID KEMC378KSS0 "Magnetron burning spots not heating at all,giving customer estimate need diode,capacitor,and magnetron they damage customer will not fix do not order parts ; ordrng 1 WP4375020 (capactr-mg 79.90) and 1 WP4375424 (magnetron 310.78) and 1 WPW10687786 (diode 18.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Longbeach Pkwy, Bay Village, OH 44140
Arthur V.

Arthur V.

WASHER MAYTAG MVWP575GW0 Ran diagnostics getting 2 error codes. F7e1 speed sensor fault and f5 e1 lid switch fault Unit needs actuator Reschedule at customer request.; ordrng 1 W11212745 (actuator)

Near Forest Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Found 120 v to control. No light no response. Order control ; ordrng 1 W11116592 (cntrl-elec)

Near Dillon Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB8959SFZ4 "Found start button not responding to start unit. Needs user interface ; ordrng 1 W10910626 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Center Rd, Conneaut, OH 44030
Jeff M.

Jeff M.

DRYER MAYTAG LSE7806ACE "Blower wheel is broken the caller this in pieces. Needs replaced ; ordrng 1 Y303836 (blower wheel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Madison Ave, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER GE GUD27ESSJ0WW In the process of installing the new parts I found at the outer tub towards the back wall of the cabinet is shattered. The outer tub needs to be replaced; ordrng 1 WH45X21995 (TUB)

Near W 17th St, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc: ui not receiving and power, not coolingFound unit receiving 120vUi is not receiving and voltage from controlChecked at controlNot sending any power outNeeds control and uiAuthorization code: Wkdppkdapl1; ordrng 1 W11174836 (cntrl-elec) and 1 W11214887 (cntrl-elec)"

Near East Blvd, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED95HEDC1 "Pulley was seize and squeaking replace from truck stock ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"

Near Ambridge Ln, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ08 "Replace evaporator fan motor,opt test ok"

Near Colorado Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDFE104DSS5 Customer found bean underneath float switch and now started working

Near Sheffield Rd, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

REFRIGERATOR ELECTROLUX EI23CS55GS3 "Replace valve and clear ice on line to dispenser,opt test ok"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW75HEFW0 "Ran calibration test and no error code show up test pass,no issue found customer may had and off balance load she said wants she re arrange clothes that it started working wants ran test everything was working correctly ,opt test ok"

Near Balthazar Cir, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER MAYTAG MED9700SQ0 "Cc unit does not workConfirmed unit powers on, but does not start cycle Checked door switch, belt switch, thermals. All checked good. Looked at control board, found burnt trace and solder joint underneath board. Unit needs control board.; ordrng 1 WP8546219 (cntrl-elec26434), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Village Ln, Beachwood, OH 44122
Gabriel P.

Gabriel P.

REFRIGERATOR ELECTROLUX EI23CS55GS3 "Replace valve and clear ice on line to dispenser,opt test ok"

Near Long Cove, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FSS01 Cc unit still having big ball of ice Found part of ice maker empty and other side full Found ice in back wall and bottom corner of bin Ran icemaker cycle test and water is leaking out of ice maker Needs icemaker replaced ; ordrng 1 W11115534 (icemaker)

Near Greenview Dr, Aurora, OH 44202
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found freezer had frost over the food and in the front of the freezer —— needs frost cleaned out and door adjusted Talked to lowes purchase date 2-6-19. Customer service at lowes to email pop to service @fredsappliance.com Cleaned out frost and adjusted grill (causing door to not close all the way at the bottom). Op test good

Near Tower Rd, Dorset, OH 44032
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8540BW1 "Cc of leak Found tub ring damaged near the recirculating pump hose and spraying out from tub ring Tub ring damaged due to weak suspension and tub goin all over the place ; ordrng 1 W10440786 (suspension8668) and 1 WPW10550152 (ring-tub7316), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bristol Ln, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER FRIGIDAIRE FFBD2406NW7B Cc unit will not start Found unit to fill but then not do anything else Found no voltage going down to motor from control Needs control ; ordrng 1 5304502611 (board)

Near Aberagg Rd, Atwater, OH 44201
Arthur V.

Arthur V.

WASHER MAYTAG LAT9593AAW Replaced timer. Op test good all cycles working now. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Kirtland Chardon Rd, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFFU14F2QWG The units fan was frozen in place by a small chunk of ice I remove the AC unit tested good

Near W 47th St, Cleveland, OH 44102
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG525S0HZ0 I set the oven to 350 watched it for 30 minutes tested good customer adjusted the temperature to 400 unit filter light out of the ground strip unit tested good three times consistently

Near Hathaway Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

DRYER MAYTAG MEDX655DW1 "Installed new part unit op tested failed. I thought the heating element shorting against the cabinet along the unit to heat. I also found the thermal fuse open along the unit not to run.; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Warren Rd, Lakewood, OH 44107
Arthur V.

Arthur V.

REFRIGERATOR KENMORE 106.567266 Replaced condenser fan blade and fitting. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Skinner Ave, Painesville, OH 44077
David R.

David R.

REFRIGERATOR GE CSHS5UGXBSS "Cc not cooling, went out a couple days. Unit plugged in, warm air is being blown around. No frost pattern on Evap. Compressor not coming on. Checked and outlet is good. Control board not sending 120 to compressor. Ordering control board; ordrng 1 WR55X10775 (main board 250.37), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodlawn Ct, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc: no iceFound unit making ice but not dispensing iceFound ball of ice stuck in auger not allowing it to spinRemoved iceOp test ok

Near Columbus Rd, Bedford Heights, OH 44146
David R.

David R.

WASHER WHIRLPOOL WTW6400SW3 "Cc of grinding noise and leak from underneath. No error codes. Hearing grinding/squeak in spin mode. Water is dripping rapidly out of drain pump. Will need bearing and drain pump**** customer paid svc do not order parts; ordrng 1 W10435302 (bearing 105.51) and 1 WPW10233462 (pump-water 145.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 146th St, Cleveland, OH 44111
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW1 Installed control boardRan auto test and calibration Op test ok

Near Pease Rd, Maple Heights, OH 44137
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE104ESS0 Cc: not completing cyclesRan diagnostics found error f7e1 no heatLet unit continue diagnosticsFound heating element functioningTested resistance of heating element Element has 13 ohmsPump and motor not powering onFound motor windings openChecked wire harness has continuity Needs sump assembly and control board

Near Meadowhill Ln, Moreland Hills, OH 44022
David R.

David R.

DISHWASHER KITCHENAID KUDS30FXSS9 "Replaced water valve, no water coming in still. Checked old valve to make sure bad, open, is bad. New valve checks good. Found valve is not getting 120 from control. Ordering control board.; ordrng 1 W10479761 (cntrl-elec 163.89)"

Near Cahoon Ledges, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 "Noise coming from damper when opening or closing, louder than normal. Ordering damper; ordrng 1 W11164593 (DIFFUSER )"

Near Willow Woods Dr, North Olmsted, OH 44070
Jason N.

Jason N.

DRYER WHIRLPOOL WED8500DC3 Installed listed blower wheel and top panel. Ran cycle test for 10 min. Op test good.

Near Medway Rd, Highland Heights, OH 44143
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG505M0BW2 The center burner as a half a foot flame. I tried to turn it down did not work I dread turned up did not change something inside the valve has failed ordering a manifold; ordrng 1 W10538763 (pipe-mnfld)

Near Rainbow Ave, Cleveland, OH 44111
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 customer showed pop took pic Cc of no start Plugged unit in ran diagnostics found error for lid lock ran found striker not aligned properly ran auto test and calibration OP TEST OK

Near Snyder Rd, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

DRYER MAYTAG MEDB725BW0 I was unable to find an issue with the machine itself the heating circuit tested good but the venting is wrapping around on the giant loop it’s that accordion mash. I gave him Gerry’s number; ordrng 1 WP8544771 (ELEMENT )

Near Bridle Path, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2570FEZ05 Cc unit sometimes only does crushed ice and not cubes Found dispenser working fine Possible cause is ice is getting stuck under the plastic shifterAdvised to move ice tray once and awhile or even let it drop as crushed then switch it over to cube to help ice move better

Near Ledgewater Dr, Mogadore, OH 44260
Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE234GPS0 "Installed new sump assembly, op test good, lock tab on adjuster broke off, unit needs new adjusters ; ordrng 1 WPW10546503 (adjuster)"

Near Som Center Rd, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF532SMBB01 Cc of no cool Found leak at cap tube on drier No refrigerant to recover Replaced die drier Ran 28 inch vac for 30 min Recharged with 5.0 oz of r134a Frost pattern returned OP TEST OK Advised on 48 hours

Near Tallmadge Rd, Rootstown, OH 44272
Dan H.

Dan H.

MICROWAVE WHIRLPOOL WMH31017FS2 "Customer complaint of clicking and unit not heating, confirmed , ran entitlement for purchase date, unit flashing f1e4(mwrelay) error code, unit needs new control ; ordrng 1 W10889328 (panl-cntrl)"

Near Prince Ave, Cleveland, OH 44105
Corey L.

Corey L.

DISHWASHER WHIRLPOOL MDB6601AWB "Customer complaint handle is broken, confirmed handle is loose, removed door liner and found handle broken at pin connection, reassembled now door opens and shuts, still works as normal, handle is needed to complete repair but customer is satisfied as of now with operation, WPW10130695 left quote, cust. still owes 141.72; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Diane Dr, Fairview Park, OH 44126
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MFF2558KEW CC that the unit was not cooling and then started cooling. Ff 42 fz 4. The setting is at the coldest setting and frost around the thermistor. Replaced the control from t/s. Programmed the control. Brought core back for return. Optest ok. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock

Near Brick Mill Run, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM7 "CC that there were sparks and tripped the breaker. Checked the control no, burn marks or burnt wires. Checked the wires underneath, found the terminal block the wires were loose. Tighten the wire connectors. Ran diag no codes. Ran a calibration. Optest ok."

Near Emerald Point Rd, Middleburg Heights, OH 44130
David R.

David R.

DRYER WHIRLPOOL MED3500FW0 "Replaced door switch, tested. Op test ok"

Near W Prospect St, LaGrange, OH 44050
Joe O.

Joe O.

DRYER WHIRLPOOL WGD4616FW1 "Cc: no heatIgnitor will glowBut gas valves are not openingChecked all fuses and thermostatFound gas coil openNeeds gas coil ; ordrng 1 WPW10328463 (coil-valve6468), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gay St, Euclid, OH 44123
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint freezer gasket not sticking, confirmed right side door not meeting cabinet, found freezer had too much food blocking the door, removed food, door gasket now meeting cabinet, gasket is foamed into liner unit would need a door to replace a gasket, took unused part with"

Near Westown Blvd, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Customer complaint display was beeping and unit shut down geek squad advised them to cycle power to the fridge and it’s been working since though the water and ice button gets stuck open and pours more than wanted out, found a few second delay for water to stop pouring, intermittently occurring, ordering switch and spring; ordrng 1 W11087492 (switch) and 1 W11109505 (spring)"

Near Prestwick Dr, Broadview Heights, OH 44147
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit stuck, making noise. Are iced and held down cancel button 5-10 seconds. Stop draining. No error codes, ran test cycle, all components are good. Ran calibration. Op test ok"

Near Stafford Dr, North Olmsted, OH 44070
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer complaint washer not working, unit not responding to selections, unit does go into diagnostics, found f6e2 ui and acu communications error and f2e1 stuck key, cleared, unit would not let tech into component testing flashed f6e2 again when attempted, unit need new ui; ordrng 1 W11112656 (console)"

Near Snow Blossom Ln, Brecksville, OH 44141
Jason N.

Jason N.

DRYER WHIRLPOOL WED49STBW0 "Cc unit powers on , but but does not startChecked thermals, found thermal fuse open. Replaced with truck stock. Checked vent hood using, vent outlet, and vent tube. All clear. Ran cycle test. Exhaust temps at 150 degrees. Ordering operating thermostat and element because of history blowing thermal fuses.; ordrng 1 279838 (element,heater) and 1 WP8318268 (thermostat), used 1 WP3392519 (THERMAL FUSE) from stock"

Near Chalfant Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

WASHER WHIRLPOOL LSQ7030LQ0 "Customer complaint that unit s not draining or spinning, confirmed, found lid switch broken, jumped out, unit drains and spins, unit needs new lid switch ; ordrng 1 3949247V (switch-plg)"

Near Summit Dr, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF730PAYB2 Ran the unit for about 20 minutes then I put the machine in diagnostics could not find any codes unit tested good customers originally using the one hour wash a recommended for him to start using the normal cycle

Near Kneale Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

RANGE KITCHENAID KERS303BWH1 "Installed new control and oven temperature sensor , op test good"

Near Eastondale Rd, Mayfield Heights, OH 44124
Corey L.

Corey L.

RANGE WHIRLPOOL WOC75EC0HS01 "called and spoke with customer, customer complaint the time and date resets a few times throughout the dayUnit has history of a f6e0 lost communications, since this unit we have seen the same problem remedied only by replacing both the Ui and the main board, ui had been replaced so main board needs ordered; ordrng 1 W11261165 (CNTRL)"

Near Hawthorne Trace, Independence, OH 44131
Dan H.

Dan H.

WASHER ROPER RTW4516FW1 "Customer complaint that unit stopped at rinse, unable to start any cycles, control is recieving 120vac , unit needs new control, customer does not want repair ; ordrng 1 W11124712 (CNTRL 294.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sands Blvd, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "CC that there is water in the bottom of the deli drawer. Found water in the bottom of the drawer. Steamed the drain hole out found sediment in the drain hole. Clecked the drain tube, clear. Optest ok."

Near Beech Creek Trail, Strongsville, OH 44149
Corina B.

Corina B.

RANGE WHIRLPOOL WEG745H0FS0 "CC that the oven does not self clean, the oven goes back to 350* when set for 400*. Advised cust the aqua lift only gets to about 200*. Heated oven to 400* took temps. Working as designed. Optest ok"

Near Gettysburg Dr, Parma, OH 44134
David R.

David R.

OTR MICROWAVE KITCHENAID KMHS120ESS2 "Replaced mag, tested and heated. Op test ok."

Near Katherine St, North Ridgeville, OH 44039
Corey L.

Corey L.

LAUNDRY CENTER MAYTAG MVWB955FC1 "Replaced gearcase, ran calibration, op test good, left water mat"

Near Monica Dr, North Royalton, OH 44133
Gabriel P.

Gabriel P.

RANGE KITCHENAID KEBS109BSS01 Replace control panel opt test ok

Near Heron Bay, Avon Lake, OH 44012
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT108FZDT02 "Recovered very little refrigerant, installed new compressor and evaporator. Pulled vacuum for 15 min at 30 in/hg. Shut vac off, watched gauges for 15 min. No changes. Recharged system with 3.7 oz. of r134a. Verified ice pattern starting on evaporator. Installed customer purchased ice maker at their charge."

Near Shadywood Ln, Warrensville Heights, OH 44122
Brian M.

Brian M.

WASHER WHIRLPOOL WFW8540FW1 Cc that ui keeps shutting off when making selections Ran diagnostics did not find any errors ran auto test completed with no errors ran keypad test all buttons and functions are working properly at this time Could not duplicate ui shutting down by itself

Near S Ridge Rd W, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFM01 "Cc ice cream is soft, not cool enough Customer said if she puts ice cream under shelf it’s not solid, if she puts it on the shelf it will freeze.Checked temps in freezer, is 0 degrees. Advised customer not stack items in front of vents for proper air circulation. Also advised product placement, ice cream on top shelf near back of freezer is optimal. Op test good, unit is working as designed."

Near Aberdeen Rd, Shaker Heights, OH 44120
Alex O H.

Alex O H.

washer repair

Near Reynolds Rd, Mentor, OH 44060
Adam B.

Adam B.

Replaced agitator assy

Near Argyle Dr, Madison, OH 44057
Adam B.

Adam B.

Near Argyle Dr, Madison, OH 44057
Corina B.

Corina B.

Near Hubbard Rd, Madison, OH 44057
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7990FW0 Installed new part unit op tested good

Near Mentor Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WML55011HS0 Installed new part unit op tested good

Near Pendley Rd, Willowick, OH 44095
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer just moved in this home. The garbage disposal plug was never knocked out. Unit op tested good

Near Kingston Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 Replaced drain pump. Op test good

Near South Ridge Rd E, Geneva, OH 44041
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG710H0AE1 Replace igniter and preheat to 350 opt test ok

Near E Parkside Cir, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Blew and solder joint re solder add 4.4 Freon wants had in a vacuum,opt test ok leave plug in put water cup inside freezer ask for them to check after 24 hours plug in"

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 "Replace drum,opt test ok"

Near Middle Ridge Rd, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replace tube for icemaker opt test ok

Near Lisa Way, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replace parts that technician Mac order,opt test ok"

Near Claudia Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ASI2175GRS00 "Replace parts technician order,opt test ok ,light on fresh food section turn off freezer light not turning on light bulb is bad ask customer to buy 1 at the store ,opt test ok icemaker was making ice"

Near Cypress Dr, North Olmsted, OH 44070
Brian M.

Brian M.

DRYER AMANA NED4655EW1 Cc of noise Found pop tab wedged ion between rear drum and wall Removed Ran test cycle OP TEST OK

Near Country River Ln, Newbury Township, OH 44065
Dan H.

Dan H.

DRYER WHIRLPOOL GEW9250PW1 "Installed new element and thermal cut off, op test good"

Near Cobblestone Dr, Mayfield Heights, OH 44143
Jason N.

Jason N.

DRYER WHIRLPOOL WED7990FW0 Installed listed thermistor. Ran op test. Op test good.

Near Mentor Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8500DC0 Unit is two weeks old is under one year manufacture warranty took pic of pop found error code f5e3 lid lock will not unlock and f5e2 lid lock will not lock or lid lock failure and F6E2 Communication Error: UI Cannot Hear ACU delete codes and ran calibration did not complete it error code f5e2 show up again ordering latch ; ordrng 1 W10810403 (lid lock assy)

Near Surf Ave, Lorain, OH 44053
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8900BC0 Installed bearing/shaft kit and tub seal. Ran auto test and manual spin test. Op test good.

Near Stone Hollow Rd, Mentor, OH 44060
Jason N.

Jason N.

RANGE WHIRLPOOL SF369LEMT0 Installed burner/spark ignitor and ignitor harness wires. Ran bake to and let cycle. Cycled on every time it called for heat. Op test good.

Near Orange Meadow Ln, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR MAYTAG M1TXEMMWW03 "Cc unit not cool enoughCustomer said ff section get up into the 40s, and makes a wired sound Read temps, 41 in ff, 3 degrees, in freezer. Customer stated she heard the sound , told her that was the ice maker calling for ice. She said she doesn’t use the ice maker, not hooked up to water. Guessing they may have accidentally turned ice maker on. Disconnected ice maker wire harness so as to not accidentally turn on again. Adjusted temps on ff to recommenced setting off 3, was set to 1 being the warmest setting. Op test good."

Near Merl Ave, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MFI2665XEB0 See DR pvr. ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Oliver Dr, Strongsville, OH 44149
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced the control and the ui. Ran a calibration. Optest ok.

Near Nancy Dr, Berea, OH 44017
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Icemaker not cycling,ordering we do not carry this icemaker on truck stock,; ordrng 1 W10886931 (icemaker)"

Near Rose Rd, Westlake, OH 44145
Corina B.

Corina B.

RANGE MAYTAG MERH752BAQ Replaced the burner switch. Optest ok.

Near Knickerbocker Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT311FFFH00 Replaced the tracks and shelf. Optest ok

Near W 223rd St, Fairview Park, OH 44126
Corina B.

Corina B.

DISHWASHER WHIRLPOOL ADB1400AGB1 "Cust showed pop, sent pic. CC that the unit does not start and there is a dent in the door. Found the main control and the ui tabs are broken. The door is dented. Will need a new door, ui and control. Cust does not want to repair. Trying to get a new one."

Near W 11th St, Cleveland, OH 44109
David R.

David R.

REFRIGERATOR WHIRLPOOL MFI2665XEB0 "Special project s38253 will cover the part. Replaced reservoir, tested, water came out dispenser and icemaker called for water. No leaks. Put down water mat. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Oliver Dr, Strongsville, OH 44149
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 Installed new part unit op tested good

Near Coventry Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaces parts listed ,ran diagnostics pass opt test ok"

Near Whitehaven Ave, North Olmsted, OH 44070
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 Replaced drain pump. Op test good

Near Addison Rd, Geneva, OH 44041
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHT2032TS1 "CC that the ff is not cooling. Ff 68 fz -17. Found the evap fan is not running. The fan has 120 volts. Will need a new fan. Office to order the part. Cust can install part. ; ordrng 1 242077702 (motor 6615), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Larchmont Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW92HEFC0 Found necklace jammed in pump Removed. Op test good Pop info is in pics. Customer won unit at a whirlpool golf outing. Talked to JS

Near Hemlock Ridge Dr, Kirtland, OH 44094
Corina B.

Corina B.

WASHER AMANA NTC3500FW00 Control will not be delivered until end of day of 5/22/19. Store does not open till 10:00am. ; schdld next appmnt for 5/22 WED 2-5

Near Pearl Rd, Cleveland, OH 44109
Arthur V.

Arthur V.

WASHER MAYTAG MHW3505FW0 Replaced drain pump. Op test good

Near Thrush Dr, Roaming Shores, OH 44084
Jeff M.

Jeff M.

DRYER AMANA NGD4655EW2 All the parts except for the wiring harness has arrived rescheduled unit is working as of now no parts installed; ordrng 1 W10865760 (HARNESS )

Near Solon Blvd, Solon, OH 44139
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4800XQ4 "Replaced the gearcase, shifter, cam, motor. Ran a calibration. Started a normal cycle and a drain and spin. Optest ok."

Near Glenfield Rd, Cleveland, OH 44119
Arthur V.

Arthur V.

WASHER MAYTAG MVWB750YW0 Found unit needs a bearing shaft replacement —- Also found very little suspension recoil. Needs suspension also.Customer to discuss with spouse and call back if repair is wanted.

Near Voss Rd, Geneva, OH 44041
Brian M.

Brian M.

WASHER MAYTAG MVWB725BW0 Cc of squeaking Found bearing to making noise Replaced using truck stuck Ran auto test found water leaking Removed everything and all looked fine Inspected old shaft found a piece of the tub stuck to to the seal spoke to JS waived svc Needs tub replaced Customer may call whirlpool to see if they can cover part

Near Addington Ct, Newbury Township, OH 44065
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Installed new control, op test no good , gas valve is open, unit needs new gas valve; ordrng 1 WP98014893 (valve-gas)"

Near E 126th St, Cleveland, OH 44108
Brian M.

Brian M.

DRYER MAYTAG MDE5500AYW Cc of loose baffles Tightened baffle screws and inspected belt and pulleys OP TEST OK

Near Covington Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

DISHWASHER KENMORE 665.13763K601 Cc of black pieces in bottom of tub Found pieces of door insulation brittle and broken from inner door panel Removed remaining pieces Needs door panel but part has been discontinued Spoke to JS taking gasket with me and applying gasket credit to svc

Near Auburn Rd, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SEYM02 Found issue is with customer damper. Making noise when opening and closing Please order ; ordrng 1 WPW10257451 (damper)

Near S Ridge Rd, Perry, OH 44081
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW0 "Installed control, and ui Ran calibration and auto test OP TEST OK"

Near Shaw Rd, Hiram, OH 44234
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Found 120volt to Control no response. Needs ccu ; ordrng 1 W11116590 (cntrl-elec)

Near Melody Ln, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced deli control. No good different issue. Issue is with wiring going to deli control. Intermittently working causing issue ; ordrng 1 W11170612 (harns-wire)

Near Hidden Hollow Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed new part unit op tested good

Near Vista Lago Cir, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced control, tested, all lights working. Op test ok"

Near White Tail Run, Columbia Station, OH 44028
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced harness, set temp back to recommend. Op test ok."

Near Ravinia Dr, Olmsted Falls, OH 44138
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc of no ice Found ice maker in the shut off position with ice in maker Turned ice maker on ice maker is rotating and dropped what ice was in maker Icemaker continued to cycle and water filled No indication that ice maker isn’t working other than it being shut off Advised to give it 24 hours to Make more ice

Near Stockton Ave, Maple Heights, OH 44137
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Installed door and ,name plate OP TEST OK"

Near Greentree Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WASHER MAYTAG MVWC425BW1 "Customer complaint that unit is not working, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unit drains and spins, unit is operating as designed"

Near Woodland Ave, Cleveland, OH 44104
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc repeated issue. Removed icemaker, covered with ice all over tray. Replaced with t/s. Went through service test. Icemaker went to home position and put on fill test. Op test ok.; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Park View Cir, Strongsville, OH 44136
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL WFE505W0HZ0 Installed element indicator light still stayed on Called BJ and walked me through removing all L1 lines Removed all L1 and indicator light remained on Needs control board ; ordrng 1 W11314391 (cntrl-elec)

Near Sanford Rd, Rootstown, OH 44272
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMHA9019HZ1 "Replaced door and control, tested. Op test ok."

Near Falling Leaves Rd, Strongsville, OH 44136
David R.

David R.

RANGE WHIRLPOOL WFG540H0AB1 "Cc that after oven hits set temp when going to relight it will spark but not light. Intermittent. Found service pointer of new oven burner with harness. ******do not order parts. Customer paid SVC ; ordrng 1 W10700720 (burnr-oven 83.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Deer Path Dr, Strongsville, OH 44136
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 Found error f8e1 no fill long fill notice valve was not open all the way when fill cycle it was filling with drips turn valve on ran calibration and auto test pass also wash few minutes on a regular cycle opt test ok

Near Dunny Ave, Sheffield Lake, OH 44054
Dan H.

Dan H.

DRYER MAYTAG MEDC465HW0 "Customer complaint of loud noise confirmed, found a screw lodged in felt slide, removed, no noise, op test good"

Near Detroit Ave, Cleveland, OH 44102
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit not washing dishesCustomer told me they couldn’t change wash mode, and then it would start to wash then stop. I was able to change mode. Found some water sitting in bottom of unit, did cancel drain, drain fine. Found no loop in drain line under sink. Added loop, informed customer of why drain loop is needed. Ran diagnostics, no codes stored. Ran wash cycle on normal, let run for 20 min, unit operating as designed. op test good.Customer does not have pop, no entitlement. Quoted service."

Near Rushmore Dr, Richmond Heights, OH 44143
Dan H.

Dan H.

WASHER MAYTAG MVWC555DW0 "Customer complaint of loud noise, ran diagnostics found f0e2(oversuds) and f7e7(motor unable to reach target rpm) error codes, confirmed grinding noise, found wash plate stripped ; ordrng 1 W10902814 (washplate 105.99), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodland Ave, Cleveland, OH 44104
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Cc unit freezer not coolingCustomer stated that freezer gets to 10 degrees sometimes, then goes back to normal. Found freezer temps at 0 degrees on arrival, according to customer temp gauge in freezer, within 30 seconds of door open, temp gauge read 10 degrees. Confer with techline, this is normal, and with unit going into defrost temps may rise to 10 degrees with door closed. Unit operating normally."

Near Maple St, Willoughby, OH 44094
David R.

David R.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Cc leaking on FZ side underneath. Drains are clear, no build up of ice on bottom. Checked triple water valves in back, leaking from valve. Ordering valve. ; ordrng 1 242252702 (valve)"

Near Boston Rd, Columbia Station, OH 44028
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Cc unit not cooling consistently Unit is in mobile home.Found frost build up in freezer, evap fan not running, checked power in to fan. Unit needs evap fan. Replaced using truck stock. Op test good, advised customer to allow 24-36 hrs for temps to return to normal.; used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Dayton Rd, Madison, OH 44057
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS30IXBT8 "Cc unit not powering onConfirmed no lights, no power on. Checked power in to control, good at 125v. Unit needs control. ; ordrng 1 W11035586 (cntrl-elec)"

Near Hartshire Dr, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Customer complaint that unit is not making ice and freezer section light switch is popping out again, found air damper stuck open, causing water line to freeze, ; ordrng 1 W11236851 (AIR DAMPER )"

Near St Clair Ave, Cleveland, OH 44103
Dan H.

Dan H.

WASHER MAYTAG MVWB700BW0 "Customer complaint of dL error code, ran diagnostics found f82(lid lock failure) and f83(lid unlock failure ) error codes, found lock switch resistances out of range, unit needs new lid lock; ordrng 1 WPW10619844 (latch 93.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Anderson Rd, South Euclid, OH 44121
Dan H.

Dan H.

DRYER WHIRLPOOL WED4815EW0 "Customer complaint that unit is not starting, confirmed, found element shorted to cabinet and thermal fuse, open, installed new element and thermal fuse, op test good ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

Near E 99th St, Cleveland, OH 44108
David R.

David R.

WASHER MAYTAG LAT9706AAE "Cc of leaking and not spinning. Water is leaking through transmission from basket. Will need a transmission. Probably new basket/seal. Customer doesn’t want any parts**** do not order part customer paid svc; ordrng 1 6-2097750 (trans dee 466.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Forest St, Oberlin, OH 44074
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHB00 "cannot install new door, door handle mounting holes are misaligned, new door measurements 23.5” apart, top hole from top of door 7.75”, lower hole measuring from bottom up 7.75”, old door has 30.75” between holes, top hole from top of door 4.5”, lower hole from bottom of door up to hole 4.5“, spoke with out parts dept., parts contacting distributor, leaving nameplate"

Near Pearl Rd, Parma Heights, OH 44130
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4815EW2 "Customer complaint dryer smells like gas or something so gas was turned off and unit unplugged, customer is refinishing their hardwood floors, house voc is high, these smells get worse when heat is applied, basement had a strong smell, started timed dry cycle, customer confirmed smell in the dryer, advised customer this is not a gas smell but a chemical smell from the stain and polyurethane, smell will go away once ambient smell dissipates keep home ventilated"

Near Williston Dr, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR MAYTAG MSS26C6MFZ0 "Customer complaint air filter cover is crooked and an eyesore, confirmed covers are always slightly crooked due to one screw not centered, adjusted as best as possible, customer satisfied it does look better"

Near Barrett Rd, Berea, OH 44017
Corey L.

Corey L.

DRYER WHIRLPOOL WGD7500GW0 "Customer complaint of longer dry times than the old dryer, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, also there is a vent flap on outside no fully opening, ran normal dry cycle, unit is operating as designed"

Near Fairlane Dr, Olmsted Township, OH 44138
Jeff M.

Jeff M.

REFRIGERATOR AMANA ABB2221WEW1 I found the defrost control not sending power automatically worked manual mode heating circuit tested good installed new control unit tested good; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock

Near College Ave, Cleveland, OH 44113
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KMHS120ESS2 "Customer complaint microwave makes a loud noise, placed mw safe glass with water on turntable, ran unit 25 seconds, ice cold water still and microwave was humming, found magnetron failed, quoted; ordrng 1 W10818686 (magnetron)"

Near Katherine St, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER GE GUD27ESSJ0WW "The unit will not balance. All four suspension rods needed customer wants the reimbursed money from the previous job to be used towards this job; ordrng 2 WH16X22789 (SUSPENSION )s and 2 WH16X22792 (SUSPENSION )s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 17th St, Cleveland, OH 44113
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW1 Customer states of the unit was making a squeaking sound I was unable to duplicate the noise I could not find any signs of rubbing unit tested good

Near Allegheny Dr, Mentor, OH 44060
Arthur V.

Arthur V.

DRYER GE GTDP490ED7WS "Found motor not starting, pushed start and turned drum unit started. Needs motor Customer does not want repaired ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Tipperary Ln, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER MAYTAG MEDX655DW1 The unit is gettin 240vac. The unit is not spinning I checked the motor winding tested good. The unit needs a new timer.; ordrng 1 WPW10642928 (TIMER)

Near Warren Rd, Lakewood, OH 44107
Jeff M.

Jeff M.

WASHER MAYTAG MVWC416FW0 The gearcase is leaking oil. case needs to be replaced actuator needs replaced belts and cams; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 W11035747 (GEARCASE ) and 1 WPW10006384 (BELT)

Near Fernway Ave, Cleveland, OH 44111
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW92HEFC0 Found cust load n go was set for 2x and normal water hardness. Cust has a water softener and unit should be set for 6x and soft water to get the least amount of soap. Load n go has to be set each and every use or it will default to normal and 2x Unit op test good

Near 1st Ave, Andover, OH 44003
Arthur V.

Arthur V.

OTR MICROWAVE WHIRLPOOL WMH32519HB2 Found arcing at two points where the holder for shelf sits against cabinet. (See pics) called techline talked to Rick.Need to order ALL 4 holders and touch up interior paint. Can not tell between pewter and platinum for color match ; ordrng 1 4396174 (tuchup) and 1 72113 (tuchup) and 2 W10840759 (support)s and 1 W10840794 (support) and 1 W10840795 (support)

Near Highland View Dr, Chardon, OH 44024
Joe O.

Joe O.

WASHER MAYTAG MVWB880BW0 Installed lid lockRan auto testOp test ok

Near Bolingbrook Rd, Pepper Pike, OH 44124
Arthur V.

Arthur V.

WASHER MAYTAG LAT9593AAW "Found unit needs timer ; ordrng 1 WP208292 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kirtland Chardon Rd, Chardon, OH 44024