We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEP9
Near Painesville, OH 44077
Joe O
Job Details: 06/04/2024
"Cc: not coolingFound no fans or compressor running. Found unit receiving proper power. Manually tested compressor and fans. Compressor running. Found evap fan not running. Needs evap fan motor; ordrng 1 WPW10128551 (evaporator fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44052
Angel
Job Details: 06/04/2024
Cc that unit not heating. Checked all fuses and heater and everything is good. Turned on unit to test it and its heating g as should explained to manager at rent a center it couldve been a clogged vent at home unit as of now working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Olmsted Township, OH 44138
David R
Job Details: 06/04/2024
"Replaced motor pulley, dryer kit, motor and wheel are good. Ran unit, good. Heating and cycling and turning. Good. Op Test Ok."
We serviced a
GE DRYER
Model GTD65EBSJ0WS
Near Ashtabula, OH 44004
Dan H
Job Details: 06/04/2024
"Customer complaint that unit is not working, found belt popped off, reinstalled belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Manny
Job Details: 06/04/2024
Replaced LED module with pre id opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mayfield, OH 44143
Manny
Job Details: 06/04/2024
"Cc unit doing the same as last time, think is the shifter, verified and bad shifter, replaced with TS part under our warranty replaced on 11/1/23, opt test ok; used 1 W10913953 (ACTUATOR( under our warranty)), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Highland Heights, OH 44143
Manny
Job Details: 06/04/2024
"Cc rack falling, verified unit need adjusters; ordrng 2 WPW10546503 (adjuster)s"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield, OH 44143
Manny
Job Details: 06/04/2024
"Cc unit not draining, verified and wired broken, splice and put wire nut, and secure, ran test cycle opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Angel
Job Details: 06/04/2024
Replaced power cord opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Geneva, OH 44041
Dan H
Job Details: 06/04/2024
"Installed new lid lock, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Geneva, OH 44041
Dan H
Job Details: 06/04/2024
"Installed new control, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC2
Near North Olmsted, OH 44070
David R
Job Details: 06/04/2024
"In notes, says unit purchased 4/2024, customer has no POP on hand, entitlement shows different date. No payment collected at this time. Customer saying unit is still under warranty. Cc unit only dries on Timed Dry, any other cycle will start and go to a 2 min countdown. In diagnostics got F3E2, shorted/Open Moisture sensor. Vent is good. Went through tech sheet, determined sensor electrodes faulty. Will need electrodes and sensor harness, control as well. ; ordrng 2 WP3387223 (Electrode)s and 1 WPW10298258 (Harness, sensor) and 1 W11525997 (Contol), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Windsor, OH 44099
Dan H
Job Details: 06/04/2024
"Customer complaint that unit is stuck on sensing, found lid not locking, unit needs new lid lock; ordrng 1 W11513248 (Lock)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Painesville, OH 44077
Dan H
Job Details: 06/04/2024
"Customer complaint of f7e1 error, confirmed, found shifter not working, found bearings in gearcase worn, unit needs new gearcase and shifter, customer does not want repair ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Avon, OH 44011
Angel
Job Details: 06/04/2024
"Cc that unit is not cooling properly. Verified and found evaporator is frosted over will need control board, thermistor and harness which comes with heater. Customer stated she will try to get repair covered will contact us if anything.; ordrng 1 W11650662 (Heater/harness) and 1 W11558182 (Control board) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/04/2024
Replaced heater and harness made sure heater was good opt test good.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW04
Near Mentor, OH 44060
Dan H
Job Details: 06/04/2024
"Customer complaint that unit is not making ice or dispensing water, confirmed, found ice maker fill tube frozen, valve is seeping, installed new valve, op test no good , found no flow through filter housing, installed new filter housing, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 596.73503201
Near Euclid, OH 44123
Joe O
Job Details: 06/04/2024
"Installed adc and thermos, defrosted. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Willowick, OH 44095
Joe O
Job Details: 06/04/2024
"Cc: not cooling properlyFound temps in ff at 56, freezer at 36. Found unit only has partial frost pattern. Unit receiving proper power. Compressor buzzing. Needs compressor; ordrng 1 W11580057 (Compressor) and 1 W11506619 (Coupler) and 1 W11578570 (Coupler) and 1 W11506619 (Coupler) and 1 Tjaf1200 (Process)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Eastlake, OH 44095
Joe O
Job Details: 06/04/2024
Cc: not heating properlyCustomer stated intermittently unit will not cook properly. Found igniter checks good. Unit averaging proper temps. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Mentor, OH 44060
Joe O
Job Details: 06/04/2024
"Cc: oven clicking, not reignitingFound unit is receiving proper power. Ran test bake. Found electrode mount too far away from burner. Adjusted. Ran test bake. Unit continuously igniting. Op test ok If customer continues to have issues will need electrode and bake broil harness; ordrng 1 W11524031 (Electrode) and 1 W11645866 (Harness(bake and broil))"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Joe O
Job Details: 06/04/2024
Installed sump assembly. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Columbia Station, OH 44028
Marie V
Job Details: 06/04/2024
"Cc now of unit freezing food in fresh food section and that if changes temp to warmer unit goes up to almost 50*. Took temps when arrived fresh food reading 30* and 33*. Called whirlpool tech line spoke with Rob. Asked about how much food is inside., and for a pic. He said that almond milk and other tall things should not be put in the top shelf because it traps cold air. Im ordering refrigerator sensor and diffuser.; ordrng 1 W10316760 (Thermistor kit) and 1 W11236851 (Diffuser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Avon Lake, OH 44012
Angel
Job Details: 06/04/2024
Replaced module opt test good.
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Mentor, OH 44060
Dan H
Job Details: 06/04/2024
"Installed new harness, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Joe O
Job Details: 06/04/2024
Cc: chatteringFound noise is from damper. Needs damper; ordrng 1 W11236851 (diffuser)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Mentor, OH 44060
Joe O
Job Details: 06/04/2024
"Cc: error codeFound error codes f9e1(long drain). Ran manual drain. Found drain pump just humming. Needs drain pump; ordrng 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Chardon, OH 44024
Joe O
Job Details: 06/04/2024
Found unit leaking from water valve. Not sealing between water valve and filter head. Needs filter head and water valve; ordrng 1 W11346622 (Filter head) and 1 W11043013 (valve)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Mentor, OH 44060
Dan H
Job Details: 06/04/2024
"Installed new element, op test good"
We serviced a
WHIRLPOOL DRYER
Model LER7646JQ0
Near Painesville, OH 44077
Dan H
Job Details: 06/04/2024
"Customer complaint that unit is not heating, confirmed, found thermal cut off open, installed complete cut off kit, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Aurora, OH 44202
Corina B
Job Details: 06/04/2024
"Cust installed the part, leaking at the fitting. Reconnected the waterline, still leaking Will need to reorder the part. The John guest fitting is leaking. Cust can install. ; ordrng 1 WPW10159842 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mogadore, OH 44260
Corina B
Job Details: 06/04/2024
CC that the unit is not detected the detergent being full. Confirmed. Replaced the dispenser. Opt test ng. Unit is still not recognizing the level of detergent. Will need a main control. ; ordrng 1 W11621180 (Control)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Mantua, OH 44255
Corina B
Job Details: 06/04/2024
Replaced the bake element. Heated the oven to 350*. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/04/2024
CC that the ice maker is not working. Confirmed. Cust has a saddle valve with a plastic waterline. Advised cust to replace the saddle valve with an inline valve and the plastic waterline with a braided flex or copper. Found the Icemaker not cycling. Replaced the Icemaker Cust supplied the part. Tested. Opt test ok. ; used 1 W11548540 (Icemaker) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Bedford, OH 44146
Bill
Job Details: 06/04/2024
"Changed harness, fan motor, and thermistor. Tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Maple Heights, OH 44137
Bill
Job Details: 06/04/2024
Parts where delivered to wrong address. Office to follow up with new appointment time.; O-emld tckt
We serviced a
MAYTAG WASHER
Model A612S
Near Solon, OH 44139
Bill
Job Details: 06/04/2024
"Cc water leaking, confirmed cc. Found hose to bleach dispenser had come loose so water would drain out once it surpassed a certain level. Reattach hose, also found oil coming from gear case indicating seal failure, gear case is on borrowed time. Looked up parts, found that about 90 percent of parts have been discontinued. In the event of a major mechanical failure, it would be unlikely to be repairable."
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Chagrin Falls, OH 44023
Bill
Job Details: 06/04/2024
"Cc unit not working, confirmed cc. Found error codes f4 and e13. Ordered new control board, follow up scheduled for 6/7.; ordrng 1 5304515236 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GYE18JSLAFSS
Near Chagrin Falls, OH 44022
Bill
Job Details: 06/04/2024
"Cc no water and no ice, confirmed cc. Found water valve under sink was off, turned on. Tested opt test good."
We serviced a
KENMORE WASHER
Model 110.82980120
Near University Heights, OH 44118
Bill
Job Details: 06/04/2024
"Cc water not draining, confirmed cc. Unit locked up and will need a rebuild of the motor, gear case, clutch, and brake system. Gave estimate for repair. Customer chose not to continue at this time.; ordrng 1 3360629 (Gear case) and 1 285785 (Clutch) and 1 WP661600 (Motor) and 1 W10820043 (Shaft), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Parma Heights, OH 44130
Bill
Job Details: 06/04/2024
"Unplugged unit for 2 min, plugged back in. Door unlocked, found error code f5e2. Called W.P.Tech line, after speaking with them. Made small adjustment to strike, had customer come down and test door to see how it feels. Customer stated that it feels firmer and click of latch sounded solid."
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Westlake, OH 44145
David R
Job Details: 06/04/2024
"Address is 28248. New construction, no one moved in yet. Do not have POP of unit, will need documentation before ordering parts. Putting in numbers, will need POP before moving forward. Damaged trim, damaged grate. Mentioned counterweight or possible the WiFi cover being damaged (took pic) in back of unit being damaged. ; ordrng 1 W11380566 (Grate filler) and 1 W11384734 (Kickplate) and 1 W11320411 (Cover) and 1 W11320410 (Cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Rocky River, OH 44116
David R
Job Details: 06/04/2024
Cc of leveling and badge. Corrected door leveling. Needs new Whirlpool Badge. Ordering. ; ordrng 2 W11223753 (Badge)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brook Park, OH 44142
David R
Job Details: 06/04/2024
"Found new tub damaged, cracked halfway up side. Have pics of damaged part. Ordering tub. **2 count ; ordrng 1 W11219115 (Tub)"
We serviced a
WHIRLPOOL DRYER
Model WED5560SQ0
Near Brook Park, OH 44142
David R
Job Details: 06/04/2024
"Cc no tumbling and questions with heat. Found broken belt, replaced dryer kit from t/s. Found a lot of lint in unit, cleared all out. Ran unit, heat is good and airflow is good to outside. Advised customer of cleaning lint trap with soap and water. Also advised of cutting the dryer vent to a good length, right now the dryer vent is super long and not needed. Unit otherwise is good, heating is cycling. Good. Op Test Ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Olmsted Falls, OH 44138
David R
Job Details: 06/04/2024
"Replaced evap motor, evap harness, control and thermistor. Heater has 47 ohms. All checks are good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near North Royalton, OH 44133
Marie V
Job Details: 06/04/2024
"Replaced heater. Tested unit, and checked vent outside. Is clear, advise cust to watch for big load. Can overheat unit and cause heating element to short out. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID KITCHEN
Model KDTE204KWH3
Near Independence, OH 44131
Marie V
Job Details: 06/04/2024
Cc that unit has a dent on door and broken panel. Confirmed both. Unit will need new panel and control panel as well. Office will contact once they have eta on the part . ; ordrng 1 W11461681 (Front panel) and 1 W11632729 (Panel control)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Valley View, OH 44125
Marie V
Job Details: 06/04/2024
"Cc that unit is making a noise when spinning and unit acts up sometimes makes a noise. Sometimes is working good, ran diag, no codes, cust had pic of error code F7e1 tachometer wrong signal. Also found unit damper are jumping around too much. Replaced suspension from T/S surplus, also cam , shifter and belt. Ran calibration and tested unit with some clothes. All noises good. Op test ok; used 1 W11239857 (BELT), 1 W11481722 (actuator), and 1 W11396716 (Suspenstion) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Independence, OH 44131
Marie V
Job Details: 06/04/2024
Cc that unit is not draining. Confirmed unit looks like is clogged up. Found drain catch was clogged up. Cleared all out. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Marie V
Job Details: 06/04/2024
Cc that unit is not filling up with water. Confirmed. Found water was off. Corrected. Showed cust. Tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Cleveland, OH 44113
Marie V
Job Details: 06/04/2024
Cc that fresh food section light stopped working. Confirmed. Replaced light. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near North Olmsted, OH 44070
Marie V
Job Details: 06/04/2024
"Cc that the unit is doing the same thing , it will go to 30 some min and get stuck washing drains but never speeding up to spin. Ran diag got error code F0E3 Overload, F0E5 Off balance load. Asked cust to a load to test unit. Explained cust, is best to set clothes the same fabric that by colors. Like towels with towels and jean with jeans, Ran rinse and spin with a mix load. All worked great. Unit must have off balance loads. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model JGD3430GS00
Near Avon Lake, OH 44012
Angel
Job Details: 06/04/2024
Cc that that the right front burner was taking too long to ignite sometimes. Tested unit and worked but then it was taking long to ignite. Replaced burner head and same thing was happening. So I adjusted the igniter and it started igniting better opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM1
Near Avon Lake, OH 44012
Angel
Job Details: 06/04/2024
Cc that unit is not heating. Ran diagnostics to make sure it was heating and it was just needed to be reseted opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Westlake, OH 44145
Angel
Job Details: 06/04/2024
Cc that unit was getting moisture around top of outside of tub gasket. Verified and found gasket is not sealing completely on the left hand top corner. Replaced gasket explained to customer opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Elyria, OH 44035
Angel
Job Details: 06/04/2024
"Cc that unit stopped cooling and lost all her food and unit has not cooled as should since it was repaired she stated. Checked pressures and it looks like it has a leak. Used nitrogen to check for leaks and found leak at evaporator, customer still had new evaporator from last repair and sealed system repair is still under warranty, so I discharged unit and replaced evaporator checked for leaks again good. Ran a 30 vacuum waited about 10mins to make sure it would hold and recharged unit with 4.27oz of R134a. Recommended customer to wait at least 24hrs for proper cooling.; used 1 W10836706 (Evaporator) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Elyria, OH 44035
Angel
Job Details: 06/04/2024
Cc that unit was not cooling. Confirmed unit was not running at all. Got to back of unit and compressor was completely cold has not been running and its receiving voltage but nothing but light on. Check inside unit on display and found unit was on demo mode. Got unit off the demo mode and unit started running. Waited a couple of minutes to make sure it kept running and temp was dropping and it was opt test good. Recommended to give unit at least 24hrs before putting anything in it.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS20
Near Solon, OH 44139
Corina B
Job Details: 06/04/2024
"CC that there are error codes. Confirmed. F9e1 mis wired, f1e1 relay board, cleared codes. Oven and microwave are heating. Cust stated there was a power outage when the error codes appeared. T/l advised Cust to monitor unit. The error code appeared when it lost power. Heated oven to 350* and microwave is heating. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB06
Near Cleveland, OH 44108
Manny
Job Details: 06/04/2024
"Recover refrigerant, replaced compressor, filter evaporator, placed in a 29in vacuum and holding for 15 minutes, charged with 68g of R600a pressure holding at 5 inch vacuum , good frost pattern on evap, unit is cooling, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model TAWX700JQ1
Near South Euclid, OH 44118
Manny
Job Details: 06/04/2024
"Cc unit no drain, verified and no drain hose and a sock inside the pump and pump cracked, unit needs pump and hose; ordrng 1 285702 (drain hose) and 1 WP3363394 (drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhZ08
Near Maple Heights, OH 44137
Marie V
Job Details: 06/03/2024
"When arrived not adult in home. Called office. Waited, no one arrived. Talk to son and told him that mother will have to call to reschedule appointment"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Maple Heights, OH 44137
Marie V
Job Details: 06/03/2024
"Cc that the unit is not starting makes a humming noise. Confirmed, checked blower wheel Is clear. Found motor is seized. will need new motor, dryer kit and blower wheel; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART104TFDW03
Near Cleveland, OH 44109
Marie V
Job Details: 06/03/2024
"Cc that unit is getting too warm and when chage temp to colder, freezes everything in fresh food.took temps freezer 5* fresh food is at 40. Unit is empty. Took evaporator cover off and checked evap. Full frost pattern. Unit will need new thermostat ; ordrng 1 W11609823 (Thermostat)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cleveland, OH 44111
Marie V
Job Details: 06/03/2024
"Cc that unit is not draining , is filled up with water and flashing a code. Confirmed, unit flashing long drain. Found harness broken. Replaced harness. Ran diag. Tested unit. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Avon, OH 44011
Marie V
Job Details: 06/03/2024
"Cc that unit panel works when it wants and now theres a light cycle stuck on. Confirmed. Called whirlpool tech line, spoke with Robert. Advice reboot unit, normal stared working, but still having issues with the light and tough , advice to replace vent motor fan and control panel. ; ordrng 1 W11622490 (Panel) and 1 W11649995 (Vent fan motor) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket)"
We serviced a
GE REFRIGERATOR
Model GNE26GGDDBB
Near Rocky River, OH 44116
Angel
Job Details: 06/03/2024
Installed new moisture kit and did the software update opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Bay Village, OH 44140
Angel
Job Details: 06/03/2024
Cc that u it is not receiving water. Tested unit and no water. Verified and found one of the wheels fell off the rack and got stuck underneath the float switch. Removed it tested unit opt test good.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ00
Near Westlake, OH 44145
Angel
Job Details: 06/03/2024
Replaced inlet valve and filter tested unit to make sure valve was not leaking opt test good. Customer was not home was not able to get signature. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model LAT8840BAW
Near Mayfield, OH 44143
Corina B
Job Details: 06/03/2024
"Replaced the nozzle, sleeve and clamps. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*), 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2867TF0
Near Ashtabula, OH 44004
Dan H
Job Details: 06/03/2024
"Installed new defrost thermostat , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Angel
Job Details: 06/03/2024
Replaced control board tested unit opt test good.
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Ravenna, OH 44266
Corina B
Job Details: 06/03/2024
"CC that the unit locks then unlocks fills. Confirmed. Found oil leaking under the washer from the Gearcase. Will need a Gearcase, belt,pulley,shifter. Customer does not want to repair ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X27538 (Belt) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model Mhw5630hc3
Near Garfield Heights, OH 44125
Bill
Job Details: 06/03/2024
"Changed control, and ui. Tested opt test good."
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near Geneva, OH 44041
Dan H
Job Details: 06/03/2024
"Customer complaint that unit stopped working after power outage, confirmed, reset control, op test good"
We serviced a
KENMORE DRYER
Model 110.87873100
Near Lorain, OH 44052
Angel
Job Details: 06/03/2024
"Cc that u it started making a loud noise after she had her vent cleaned. Turned on unit and it was vibrating real loud. Took apart unit and found that where the bracket to hold the motor down came off because bulkhead bracket broke will need bulkhead, blower wheel and belt. Gave customer estimate and decided to not fix. ; ordrng 1 W11178667 (Bulkhead) and 1 341241 (Belt) and 1 WP694089 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGB600DET2BB
Near Parma, OH 44134
Manny
Job Details: 06/03/2024
"Cc unit not heating, verified and bad igniter opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Brooklyn, OH 44144
Manny
Job Details: 06/03/2024
"Replaced door, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Avon Lake, OH 44012
Angel
Job Details: 06/03/2024
"Cc that they just moved in about 10 days ago and unit was beeping already before they even used it. Found it had an F8E4 fault for float switch open. Looked underneath unit and confirmed drip pan was full of water. The only thing that couldve caused the issue without running unit would be the inlet valve or water supply line, a lot of times when you first install the water supply to unit they usually have pressure in line which can cause a leak until pressure is released when you run unit. Ran unit for a while and no leaks looks like it was from when they installed unit from the supply line. Recommended to monitor and if anything to arrange another appointment."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lakewood, OH 44107
Angel
Job Details: 06/03/2024
Replaced parts tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Ravenna, OH 44266
Corina B
Job Details: 06/03/2024
"Amp 3.9 45.8 watts 20 vacuum low 30 psi high equalized to 5 psi checked with nitrogen found the steel to copper line on the drier leaking. Replaced the drier from t/s. Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 2.26 oz of r600a unit cooling, pressures good, op test ok ; used 1 W10843121 (DRIER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44108
Manny
Job Details: 06/03/2024
"Cc unit fills and drains non stop, verified and drain hose on the floor. Elevated and opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near East Cleveland, OH 44112
Manny
Job Details: 06/03/2024
"Cc unit makes noise, verified and noise coming from condenser hitting the cabinet, adjusted condenser line and no noise, advise to monitor unit. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cleveland Heights, OH 44112
Manny
Job Details: 06/03/2024
"Arrived and only the ice maker is here, reordering tube and valve ; ordrng 1 W11455388 (Valve) and 1 W11677731 (Fill tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Chagrin Falls, OH 44023
Manny
Job Details: 06/03/2024
"Cc unit not cooling, verified and fz fan spinning slowly and frost on the evaporator, unit needs evap fan.; ordrng 1 W11249952 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Cleveland Heights, OH 44121
Manny
Job Details: 06/03/2024
Replace doors opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near Kent, OH 44240
Corina B
Job Details: 06/03/2024
Replaced the ui. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Madison, OH 44057
Dan H
Job Details: 06/03/2024
"Customer complaint that door is not closing, adjusted units left mount, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 06/03/2024
"Installed new suspension, op test good"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mentor, OH 44060
Dan H
Job Details: 06/03/2024
"Customer complaint that door is hard to close and unit takes too long to dry, installed new latch and strike, unit is heating vent is clear, op test good"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Painesville, OH 44077
Dan H
Job Details: 06/03/2024
"Customer complaint that oven is not lighting all the time, confirmed, found igniter too far from burner, adjusted, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Painesville, OH 44077
Dan H
Job Details: 06/03/2024
"Installed new harness, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Perry, OH 44081
Dan H
Job Details: 06/03/2024
"Customer complaint that water is dripping out of vent, called whirlpool techline spoke to tj, sent for review"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYQ01
Near Geneva, OH 44041
Dan H
Job Details: 06/03/2024
"Installed new valve, op test good"
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS20
Near Columbia Station, OH 44028
David R
Job Details: 06/03/2024
"Cc Time Adjustment. Ujj not is not connected to WiFi or Whirlpool App. Went over SP with customer, Over The Air Software Updates. Needs to be connected to WiFi and Whirlpool App, even if you dont use app to start oven. Unit is good. Customer going to hook to WiFi and app. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM11
Near Strongsville, OH 44149
David R
Job Details: 06/03/2024
"Cc unit not dispensing ice. Found coupling to auger motor is not tightened, just spinning. Corrected. Tightly put on. Good. Giving crushed and cubed ice. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Brecksville, OH 44141
David R
Job Details: 06/03/2024
"In clubhouse, new renevated area behind CANVAS apartments. No one occupying clubhouse. No POP, customer said worked and then stopped. Loud noise from compressor. Malfunctioning. Will need new compressor. Since no POP, documenting all prices for Sealed System repair. ***will need to reach out to customer for POP. ; ordrng 1 W11656989 (Comp) and 2 W11504432 (Coupler)s and 2 W11506619 (Coupler)s and 1 W11506638 (Coupler) and 2 W11109499 (Drier)s and 2 W11504445 (Coupler)s and 2 W11504448 (Coupler)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Walton Hills, OH 44146
David R
Job Details: 06/03/2024
"Cc noise. Broken pulley, splines damaged. Will need pulley and belt. Gave estimate. Customer paid svc, do not order parts. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Independence, OH 44131
David R
Job Details: 06/03/2024
"Cc of leaking. New pump and motor that was delivered, test good. No leaks. Also adjusted leveling legs, right side foot had shims under, a little drop in floor on right side. Adjusted both feet a couple turns (5-6), to make sure all even, good. Took off and readjusted the door gasket. Ran unit with front door panel off. Did not see any leaks from any components. Good. Op Test Ok."
We serviced a
MAYTAG OTR MICROWAVE
Model MMMF6030PZ00
Near Seven Hills, OH 44131
David R
Job Details: 06/03/2024
"Customer bought from Menards, malfunctioned within the first week of using it. Customer is going to call and try to get an exchange or return unit, depending on policy. Not heating, confirmed. No error codes. No SPs. Followed tech sheet for no heat. Loud sound from transformer. Ordering parts needed ; ordrng 1 W11662699 (Control) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 W11575449 (Transformer) and 1 W11391712 (Mag) and 1 W11443128 (Thermostat)"