We serviced a
GE WASHER
Model GFW490RPK0DG
Near Avon Lake, OH 44012
Angel
Job Details: 05/04/2022
Cc that unit started banging around and making sound. Verified by taking off top panel and front to verify all springs and shocks and everything looked good put unit into a spin and unit was spinning as should in low and high speed. Explained to customer it couldve beeb an off balance load she agreed but just wanted washer checked out. Couldnt find issue with unit. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Angel
Job Details: 05/04/2022
Replaced control panel had customer test it out herself. Opt test ok.
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFD
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/04/2022
Preheated oven is not heating check voltage is good found one wire off off connector correct issue preheat again and it work is heating unit working as design
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/04/2022
Found drain hose on floor and water line reverse correct issue opt test ok
We serviced a
MAYTAG STACK W/D
Model MED3500FW1
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/04/2022
Unit is on a tight closet need two technicians diagnostic and repair send pic to mp on office ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Westlake, OH 44145
Gabriel P
Job Details: 05/04/2022
"Found freezer evaporator cover loose causing bussing sound correct issue,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
Marie V
Job Details: 05/04/2022
"Unit was damaged. Took pics. Unit will need new tub, inner door, front panel is at the cust home already. Unit will also need Console. Office will contact once they have eta on the parts.; ordrng 1 WPW10681506 (Tub) and 1 W11035418 (Inner door) and 1 W11192369 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/04/2022
When dispensing or water going to icemaker copper line rattles need regulator ordering ; ordrng 1 W10786952 (Regulator)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV06
Near Avon, OH 44011
Gabriel P
Job Details: 05/04/2022
"Replace socket and light,and still no light need control ; ordrng 1 W11342846 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/04/2022
"Found rotor bolt loose took pictures,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Jason N
Job Details: 05/04/2022
"Cc unit cooktop flame uneven on RF burnerTested all burners for flame quality. RF burner flame is slightly off, flames higher on one side of burner head, but flame quality is good. Cap is installed correct, burner head installed correctly. Advised customer we can try replacing burner head and cap; ordrng 1 WPW10406243 (Burner head) and 1 WPW10299236 (Cap)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS267ZCB0
Near Mentor, OH 44060
Jason N
Job Details: 05/04/2022
"Cc unit making pulsing sound intermittently. Customer stated that unit will make pulsing sounds or pumping sounds for several minutes before it stops. Toggled unit thermostat on and off several times to cycle fan, compressor and damper. Found when damper moving, it causes fans to start and stop before damper ends its travel and everything runs properly. Could be a damper or ADC board issue. Damper (5304482075) assembly is discontinued as well as ADC board (5303918476 ). Unable to repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Mentor, OH 44060
Jason N
Job Details: 05/04/2022
Cc clip fell off for upper rack railReplaced upper rack rail stop using customer supplied pre Id part. Ensured both stops locked into place properly. Op test good.
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS3
Near Chardon, OH 44024
Jason N
Job Details: 05/04/2022
"Cc unit hood light stays onCustomer showed popCustomer stated he went to change the hood light bulb, afterwards the light control wouldnt work on the panel. Confirmed, light control triac damaged on control board. Unit needs control board. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11544456 (Control)"
We serviced a
MAYTAG RANGE
Model MER6600FZ3
Near Chardon, OH 44024
Jason N
Job Details: 05/04/2022
"Cc unit loud popping and sparking from rear on consoleCustomer stated same things happened as last time, except this time the breaker tripped when using RF burner. Pulled rear panel, found purple wire in harness pinched against console and rear panel causing wire to eventually short out to console. Snapped pic and used Techline documentation form to send diagnosis. Ordering wire harness and RF infinite switch. Parts not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WP3149400 (Infinite switch) and 1 W11452625 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Andover, OH 44003
Dan H
Job Details: 05/04/2022
"Customer complaint that unit is not advancing passed wash cycle, ran diagnostics found f8e1(long/no fill) error code, found hot water valve barely open, opened completely, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Geneva, OH 44041
Dan H
Job Details: 05/04/2022
"Installed new led modules, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Painesville, OH 44077
Dan H
Job Details: 05/04/2022
"Installed new control and cleared evaporator, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/04/2022
"Recovered refrigerant. Installed compressor, evaporator and uv dye filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.0oz of r134a. Low side stable at 4psi, good frost pattern starting on evaporator. Advised customer to allow 24 hours before restocking unit. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEBB
Near Beachwood, OH 44122
Brian M
Job Details: 05/04/2022
Installed ui and control OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Orange, OH 44022
Brian M
Job Details: 05/04/2022
Cc no drain Drain plug not removed Removed plug OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/04/2022
F6e1Test 1 51 Test 2 1.4Test 4 32Test 18 1.4Called whirlpool Replace ui; ordrng 1 W11430637 (Ui)
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Aurora, OH 44202
Brian M
Job Details: 05/04/2022
"Cc no heat Found element open advised on thermostat replacement as well ; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Ravenna, OH 44266
Brian M
Job Details: 05/04/2022
Cc rack broke Found wheel broken off adjuster replaced using back stock OP Test Ok ; used 1 W10712395 (Adjusters) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44103
Corina B
Job Details: 05/04/2022
CC that there is a thumping noise. Confirmed. Found a main in the drums felt. Removed the nail. No noise. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
We serviced a
GE RANGE
Model PHB920SJ8SS
Near Cleveland, OH 44113
Corina B
Job Details: 05/04/2022
"CC that the unit stopped working. Confirmed. Control is blank. Checked the power at the terminal block, good. Checked the power at the control 120 volts. Will need a new control. Customer is going to call GE to see if the will cover the part ; ordrng 1 WB27X33128 (Cintrol), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Corina B
Job Details: 05/04/2022
"CC that the lock does not turn off. Confirmed. Ohmed out the lid lock, open. Replaced the lock. Ran a calibration. Started a cycle. Opt test ok."
We serviced a
GE REFRIGERATOR
Model Cye22tshqss
Near Aurora, OH 44202
Brian M
Job Details: 05/04/2022
"Cc unit not cooling Found freezer fan not running ran test on freezer fan no rpms Needs freezer fan ; ordrng 1 WR60X10352 (fz fan and felt asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Cleveland, OH 44128
Corina B
Job Details: 05/04/2022
Replaced the control. Brought the core back for return. Ran a calibration. Started a rinse and spin. Opt test ok
We serviced a
GE DRYER
Model GTD65EBPL0DG
Near Madison, OH 44057
Dan H
Job Details: 05/04/2022
"Customer complaint of whistling noise, started normal dry cycle, no unusual noises heard, felt and plastic slides look good, idler pulley looks good, rear bearing is good, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/04/2022
Leveled door
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Madison, OH 44057
Dan H
Job Details: 05/04/2022
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 35 degrees, freezer section temperature at-1 degrees, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIC15PLXS3
Near Bentleyville, OH 44022
Corina B
Job Details: 05/04/2022
"CC that the unit is not making ice. Confirmed. Fan is running, compressor is on. Recirculating pump is working. Evaporator is not get cold. Unit has a leaking. Will need an evaporator, compressor and drier. Customer does not want to repair ; ordrng 1 Wpw10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 W10843121 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Berea, OH 44017
Manny
Job Details: 05/04/2022
"Cc unit not heating, verified and noticed heater has rust on it, ran diagnostics and found code F7E1 for heating issues, replaced heater ran test cycle opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Olmsted Falls, OH 44138
Manny
Job Details: 05/04/2022
"Cc unit not heating, found thermal cut off open, unit will need a thermal cut off ; ordrng 1 W10900067 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2730WS02
Near North Royalton, OH 44133
Manny
Job Details: 05/04/2022
"Cc lower blower making a loud noise, verified and blower is loud, customer statue has a blower that wpl sent, removed unit from cabinet and replaced blower, ran bake opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Brecksville, OH 44141
Manny
Job Details: 05/04/2022
"Cc unit making a terrible noise, ran diagnostics didnt hear any noise during the test cycle, lean unit back and found oil on cam and some on the body of the gear case, unit will need and gearcase and cam assembly; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Solon, OH 44139
Manny
Job Details: 05/04/2022
"Cc unit not cooling checked Compressor and pulling 8.75amps compressor is locked up, spoke to BJ he advise to tap the and charge the system with nitrogen and see if there is any leaks, Charge with 145psi of nitrogen and as soon as I turn on the nitrogen I can hear a hissing noise coming from the steel tube next to filter, heard the nitrogen coming out of the Precooler tube inside the cabinet, unit has an internal leak on steel tube by filter, call techline to report the leak; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Cleveland, OH 44104
Manny
Job Details: 05/04/2022
"Cc unit not working, took voltage going to bake element on control board and missing voltage, unit will need a main control.Parts out of stock office to schedule next service appointment when parts ar available ; ordrng 1 W11567368 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Gates Mills, OH 44040
Jason N
Job Details: 05/04/2022
"Cc unit leaking from underneathCustomer stated WP was picking up the service call cost. Ran quick wash cycle, found when unit initially drained at cycle start, water leaked from drain hose. Found pinholes in drain hose, looks to be chew marks. Replaced drain hose using misc. truck stock part. Ran wash test, no additional leaks found. Op test good. ; used 1 8269144a (Drain hose) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS02
Near Avon Lake, OH 44012
Angel
Job Details: 05/04/2022
"Cc that the cancel button on unit is not working. Confirmed tried hitting cancel and nothing unit will need control panel replaced. Gave customer estimate and they stated they will go out shopping for a new one. Charged service call; ordrng 1 W10847542 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS03
Near Avon Lake, OH 44012
Angel
Job Details: 05/04/2022
"Cc that unit was not cooling. Verified temperatures and ff section was at 70* and freezer as well. Noticed nothing was running in unit only lights were running also main control was clicking and ui was flashing light on and off. Both issues have a service pointer unit will need main control board and ui. Called BJ to help me find controls and stated to get a second tech since unit might need to be pulled out. Gave customer estimate and they stated that the unit is an older one and they would like to get a new unit. ; ordrng 1 W10801767 (Control) and 1 W10468945 (Control box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Amherst, OH 44001
Angel
Job Details: 05/04/2022
Cc that unit is leaking from rear top left hand corner. Confirmed started unit up and unit started leaking once the spray arm started spraying water unit will need tub replaced. Ordering tub Office to reschedule part out of stock.; ordrng 1 W11409865 (Tub)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near North Royalton, OH 44133
Marie V
Job Details: 05/04/2022
"Cc that the ice maker never has worked properly, that theres a piece of ice forming at the back wall and the ice when unit makes ice it melts inside the ice bin. Too, temp. 0* on freezer 36* on fresh food and 9* inside ice maker box. Found that unit also have the drain tube clogged and is coming from the bottom seal. Removed ice box and found ice maker has a crack on it. Unit will need new ice maker and drain tube cleared out. Cust will call back if they want to continue ; ordrng 1 243297613 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH9
Near Wickliffe, OH 44092
Corina B
Job Details: 05/03/2022
Replaced the adjusters. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ0
Near Mentor, OH 44060
Jason N
Job Details: 05/03/2022
"Cc unit oven temperatures not consistent or not lighting at allRan bake test to 350 degrees, found unit sparking several times but no ignition. Found good spark at ignitor but not igniting gas. Replaced ignitor using customer supplied pre is part. Ensured good ground. Ran bake test to 250 degrees, let pre heat and cycle several times. Good ignition each time."
We serviced a
KENMORE WASHER
Model 110.25132411
Near Madison, OH 44057
Joe O
Job Details: 05/03/2022
Installed hub. Ran auto test and calibration. Customers supply line is rusted. Advised customer to have replaced. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Euclid, OH 44123
Corina B
Job Details: 05/03/2022
CC that the unit is not cooling. Confirmed. Fz and ff 72* found the compressor is seized. Will need a new compressor. Office to reschedule appointment. ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Gabriel P
Job Details: 05/03/2022
"Steam all ice from out side evaporator to inside replace service pointer kit,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Fairview Park, OH 44126
Marie V
Job Details: 05/03/2022
Cc that the unit is not cooling and there a clicking noise. Confirmed. Temps are 70* both sections. Verify compressor is good unit will need start device; used 1 8201786 (STARTER) from stock
We serviced a
MAYTAG WASHER
Model A612
Near Richmond Heights, OH 44143
Corina B
Job Details: 05/03/2022
"Replaced the drain pump and belts. Opt test ng. Found the siphon break leaking. Will need a new siphon break. ; ordrng 1 206638 (Siphon break), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Willoughby, OH 44094
Jason N
Job Details: 05/03/2022
Installed track stop on 3rd rack rail. Op test good.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Gabriel P
Job Details: 05/03/2022
"Sensor out of range ordering ; ordrng 1 W10833885 (Sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Gabriel P
Job Details: 05/03/2022
"Replace lower harness ran test 19 heat for few minutes and test 45 fill test,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Elyria, OH 44035
Angel
Job Details: 05/03/2022
Cc that unit will not start. Verified power and unit had 120 from neutral to L1 and L2 but from L1 to L2 had 0 volts disconnected power cord and plugged it back in and tested the power again and had the 240vac tried various times and powers stayed the same unit started working also did notice that the start switch would take more than 2 times to start unit took off cover and pushed in wires and one of them was not clicked in all the way. Tested unit again and was working every time and power maintained the same. Unit heating and starting as should. Power cord couldve just been loose. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Brooklyn, OH 44144
Angel
Job Details: 05/03/2022
Replaced front door panel and name plate. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near East Cleveland, OH 44112
Manny
Job Details: 05/03/2022
"Replaced main control, ran diagnostics opt test ok took core for return"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2131QE3
Near Cleveland, OH 44120
Jason N
Job Details: 05/03/2022
Installed defrost harness. Ensured evaporator is clear. Good airflow to both sections. Op test good.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Madison, OH 44057
Joe O
Job Details: 05/03/2022
"Cc: ui not functioningFound ui will only allow certain selections. Needs consolePart shows limited stock. Office to reschedule; ordrng 1 W10913685 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Chardon, OH 44024
Brian M
Job Details: 05/03/2022
Installed door
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44130
Marie V
Job Details: 05/03/2022
"Cc that the unit is not washing with hot water. Ran diag no error codes. Started normal cycle and verify water temp. It was warm. Read the owners manual and in normal regular uses warm water but in normal heavy uses hot water. Canceled unit and ran normal heavy. Unit start filling with hot water, . Showed cust the owners. Op test ok"
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Bedford, OH 44146
Brian M
Job Details: 05/03/2022
"Cc unit not advancing or heating Found timer not sending power to coils Needs timer customer also wants quote for lint screen ; ordrng 1 W11043387 (timer) and 1 W11522758 (Lint), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near Cleveland, OH 44120
Jason N
Job Details: 05/03/2022
Cc unit control box looseCustomer stated when she went to moved the unit the control box popped upwards. Found mount screw missing from control box. Replaced screw. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details: 05/03/2022
Installed thermistor. Advisedly customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44119
Manny
Job Details: 05/03/2022
"Cc basket not spinning fast enough, stated the he replaced main control and still doing the same thing, found Hub stripped, replaced hub with T/S# W10528947, ran test unit was working correctly no issues, was sitting in the truck about to leave customer came out and said that there is water coming from the bottom, tilted unit back and theres water and oil coming down the gearcase and unit stop, unit will need a gearcase customer will not proceed with the repair at this time.; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling), and 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ES5LHAXSB01
Near Richmond Heights, OH 44143
Manny
Job Details: 05/03/2022
"Cc that ice maker is not making ice, found ice make stuck in a harvest, removed ice maker and found a piece if white plastic stuck in ice maker auger, causing the ice maker to get stuck when auger is rotating, reinstalled ice maker and it homed and filled right away, advise customer to monitor the unit and to allow 12 to 24 hours for ice maker to harvest enough ice. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Joe O
Job Details: 05/03/2022
"Cc: error code, panel peelingFound error code f6e1(communication error). Continuity tested ui harness. Connections are good. Harness is good. Found console panel coming apart. Needs panel, and main controlSerial number does not fall under sp. Control and console show out of stock. Office to reschedule; ordrng 1 W11460908 (Console) and 1 W11462458 (Control)"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 05/03/2022
"CC that the unit is not heating. Checked the voltage good. Checked the fuses, good. Checked the heater, good. Ohmed out the motor from the control 2.6 ohms. Called BJ. Checked the heater 240 volts when running. Heater could be shorted to cabinet. Replaced the heater from t/s. Opt test ok ; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Cleveland, OH 44102
Angel
Job Details: 05/03/2022
"Cc that unit is not freezing but freezing everything in the ff section. Took temps and freezer was at 30* and ff section was at 45* but customer had temp at setting 1 because everything freezes in the ff section if lowers temp. Took off evaporator cover off and found no frost pattern just big ball of ice on the capillary line compressor is trying to compensate the temperature in freezer so it keeps running making all the stuff in the ff section freeze. Called BJ to see what he thinks too just to replace the filter drier just in case if its internal leak that way we can see where the leak is coming from did not do pressurized it with nitrogen because she still has temps in freezer to maintain her stuff. Ordering compressor just in case the stub is too short. Office to reschedule compressor out of stock; ordrng 1 W11480426 (Compressor) and 1 WPW10143759 (Drier, uv)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 05/03/2022
Motor not starting unless a person helps it start ordering ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Brecksville, OH 44141
Marie V
Job Details: 05/03/2022
"Replaced vent and dispenser, tested unit. No leaks. Also put down on notes . 1-2 tablespoons of detergent liquid or powder, or just one pod. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near South Euclid, OH 44121
Manny
Job Details: 05/03/2022
"Cc unit not working only makes a humming noise when its plugged in. Found drain hose on the floor attached hose to sink plugged unit in and unit is stuck in a drain cycle, cleared cycle, and ran diagnostics, found code F8E1 for long fill no fill. Clear code and ran test cycle, opt test ok advise customer to keep hose elevated or attached to utility sink"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 05/03/2022
"Cc unit not completing cyclesRan m/s for entitlement, unit under a yr.Ran diagnostics, found code f8e1 for low/no fill. Found cold valve shut off on wall connection. Cleared code and ran auto test, all functions passed. Ran calibration. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 05/03/2022
"Ran diagnostic test found no error codes and heater temp was 160 degrees,unit working as design"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Painesville, OH 44077
Joe O
Job Details: 05/03/2022
Installed control. Ran auto test and calibration. Ran normal cycle.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Chesterland, OH 44026
Corina B
Job Details: 05/03/2022
"CC that the unit is not making ice. Ran diag, good. Started a cycle. No filter installed. Made ice dropped and started making more ice. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW0
Near Aurora, OH 44202
Brian M
Job Details: 05/03/2022
Cc unit not heating Found wire to heater broken off Replaced wire OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Angel
Job Details: 05/03/2022
Cc that unit is wobbly. Verified and explained to customer that the tub moves like that and its normal because its held by 4 rods with springs and its hanging in the air also lifted up the top for him to see. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ
Near Brecksville, OH 44141
Marie V
Job Details: 05/03/2022
Took Pop. Cc that the unit has not worked since it was installed. When arrived unit was showing demo mode on. Verify if unit is heating. Is not. Verify owners manual and it shows if unit is on demo mode magnetr will not operate. Turned demo mode off and tested unit. Is heating op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Maple Heights, OH 44137
Manny
Job Details: 05/03/2022
"Cc that he cant hear the evap fan when the door is open, explain to customer that the evap fan only comes on while unit is cooling and door is closed and once doors are open the fan will stop, showed him by leaving the door open and holding down the light switch, fan comes on when switch is released fan shuts off. Freezer if fully pack with items in plastic bags advise customer to move some of the items to have better air movement in the unit. He stated that the filter was stuck, showed him how to remove and install filter. Unit is working as designed. Opt test ok"
We serviced a
GE DRYER
Model DCVH480EK0WW
Near Cleveland, OH 44105
Jason N
Job Details: 05/03/2022
"Cc unit not starting cycleConfirmed unit will power on but will not start when button is depressed. Found drum belt broken, disengaging belt switch. Unit needs drive belt. ; ordrng 1 WE12X10015 (Drive belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near LaGrange, OH 44050
Gabriel P
Job Details: 05/03/2022
"Replace motor and yoke,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Mentor, OH 44060
Joe O
Job Details: 05/03/2022
Cc: not heatingFound unit receiving proper power at control. Relays not opening for bake and broil. Needs controlControl out of stock. Office to reschedule ; ordrng 1 W11567368 (Control)
We serviced a
SAMSUNG DRYER
Model DV45K6500GW/A3
Near Mentor, OH 44060
Corina B
Job Details: 05/03/2022
"CC that there is scraping noise and the felt is missing. Confirmed. Found the felt missing. The front felt is good. Will need a new felt. Cust does not want to repair. Advised cust to not overload the dryer or washer. 6-8 bath towels equals a full load. ; ordrng 1 DC97-07618A (Gasket) and 1 Wpy055980 (Glue), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 05/03/2022
Installed ui and control Advised to watch
We serviced a
FRIGIDAIRE REFRIGERATOR
Model WRT318FZDW02
Near Lakewood, OH 44107
Angel
Job Details: 05/03/2022
"Cc that unit is not cooling. Verified temps and freezer was at 46* and ff section at 50*. Plugged in my amp reader and compressor was running at .60amps and was also a little hot since its running low on freon unit has a leak in the system customer has some stuff in the freezer to keep cool for now and if I tap the system she will loose the cool she has for now. Unit will need filter drier, evaporator and compressor. Gave customer estimate and she stated shed rather buy a new unit. Charged service call; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Jason N
Job Details: 05/03/2022
"Installed motor. Did not run op test. Cust did not have an electrician look at 240v receptacle, still broken and falling apart. Advised customer Im not comfortable plugging in unit."
We serviced a
GE REFRIGERATOR
Model GSHL6PHXBELS
Near Cleveland Heights, OH 44118
Joe O
Job Details: 05/03/2022
"Installed heater, and blade, steamed evaporator. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Eastlake, OH 44095
Corina B
Job Details: 05/03/2022
CC that there is a loud noise. Unit was in a defrost when arriving. Checked the evaporator no frost or ice blocking evaporator fan. Door gaskets are good. Compressor and condenser fan turned on no noise. Working as designed. Opt test ok advised cust to get a video of noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Kent, OH 44240
Brian M
Job Details: 05/03/2022
Cc no ice At arrival no ice in bin but ice in maker Few minutes Later unit dropped ice Recommend replacing ui and hv board ; ordrng 1 W11043763 (cntrl-elec) and 1 W11542754 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kent, OH 44240
Brian M
Job Details: 05/03/2022
Ran quick wash found unit to have to much soap Calculated customers soap brand and changed concentrations level Re ran and now seems to be normal Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS36FKX00
Near Rocky River, OH 44116
Angel
Job Details: 05/03/2022
Steamed out ice again and replaced bi-metal. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDC-20A
Near East Cleveland, OH 44112
Joe O
Job Details: 05/03/2022
"Cc: not workingFound unit will not start, no fill, and not washing. Found no power from timer to motor or fill valve. Needs timerCannot locate parts look up for unit. Spoke with BJ, cannot find parts or information on machine. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44128
Jason N
Job Details: 05/03/2022
"Cc unit compressor runs too muchFound frost buildup on freezer evaporator cover. Pulled cover, found evaporator frosted over. Defrost sensor reading open. Replaced defrost sensor using truck stock part. Ran force defrost mode in diagnostics, heater circuit turned on. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near North Royalton, OH 44133
Manny
Job Details: 05/03/2022
"Cc that filter is stuck, replaced filter and purge lines, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Gabriel P
Job Details: 05/03/2022
Customer came out side and reschedule for friday ; schdld next appmnt for 5/6 FRI !
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS23R4CW7
Near Parma Heights, OH 44130
Manny
Job Details: 05/03/2022
"Cc unit cooling sometimes and sometimes just get really hot, stated that there was frost in the freezer and she unplugged it to let the frost melt, and after she plugged in the unit didnt really cool properly. Compressor is seized up and overheating, unit will need a seal system repair, customer stated that she only wanted me to inspect it and see if it was worth repairing to give it to her son. Customer will not proceed with the repair.; ordrng 1 5303918286 (evaporator) and 1 5304475102 (comperssor frz), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 05/03/2022
"Cc no ice Found freezer fan not producing enough air and also water valve not working Valve under warranty ; ordrng 1 W11249952 (motor-evap) and 1 WPW10341329 (water valve assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model LFFU14F5HWN
Near Hiram, OH 44234
Brian M
Job Details: 05/03/2022
"Cc unit not cooling Found control not functioning Needs control Customer stated he can install No need for return visit ; ordrng 1 297370600 (control-electronic), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/03/2022
"Cc no cool Found freezer fan running really slow Needs fan kit Customer to have unit defrosted prior to appointment ; ordrng 1 W11032800 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"