We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS21
Near Westlake, OH 44145
Marie V
Job Details: 02/01/2024
"Cc that when using oven and wants to change setting from bake to convection or the other way around unit will freeze. Ran diag found F2E1 error code, unit will need new control panel. Office will contact once they have eta on the part; ordrng 1 W11600643 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Lorain, OH 44052
Marie V
Job Details: 02/01/2024
"Cc of unit not dispensing fabric softener. Confirmed, found water valve not working properly and dispenser was clogged ad well. Replaced water valve assembly, tested unit on rinse and spin. Leveled Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW07
Near Lorain, OH 44052
Marie V
Job Details: 02/01/2024
"Cc that unit was getting temp in the 40s, they are taking temp on unit and is going up and down, but is keeping temp for now. Unit is set to -5 and 33, freezer thermometer showing-5 and thermometer when arrived 33. Explained cust unit goes on defrost every day, will see how temp goes up and down but only about 5* is normal. Recommended temp is 38* it can go up to 43* and is ok. Unit is working properly at this point, answered some questions. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Lorain, OH 44055
Marie V
Job Details: 02/01/2024
"Cc that unit is showing error code f8e4, confirmed, found water at trip pan, and followed water stain is on the right hand side, replaced door seal , stared unit, no leaks, added detergent pod on unit, a lot os suds, showed cust. Recommend replacing pod for liquid detergent. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/01/2024
"Cc that unit is not cooling both sections. Confirmed, found evaporator frosted over, unit not defrosting, thermistor reading 34kohms. Under ice, ran diag test on heater, heater comes on if moves the wires stops getting hot. Unit will need new heater and control; ordrng 1 W11650662 (Heater) and 1 W11558182 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW06
Near Cleveland, OH 44144
Angel
Job Details: 02/01/2024
Cc that ff section is not cooling properly. Verified and found evaporator frosting over. Removed evap cover and everything looked good as well as the heater. Ordering control box and thermistor.; ordrng 1 W11546690 (Control box) and 1 WPW10384183 (Thermistor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Brooklyn, OH 44144
Angel
Job Details: 02/01/2024
"Replaced gear case, belt and cam ran test cycle opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Rocky River, OH 44116
Angel
Job Details: 02/01/2024
Cc that unit is leaking. Ran unit and found it was leaking from dispenser will need dispenser replaced ordering parts.; ordrng 1 W11661891 (Plate) and 1 W10868280 (Dispenser) and 1 W10580618 (Housing) and 1 W10868280 (Dispenser) and 1 W10580677 (Siphon)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rocky River, OH 44116
Angel
Job Details: 02/01/2024
Cc that she went to use her dryer and she had a power failure message on display than she started a cycle and noticed that the dryer stopped running but the time was still displaying like it was heating but it was not spinning. So I ran diagnostics no fault codes and explained to customer when the power outage message comes up is because it lost power either by power outage or unplugged but she wasnt sure. Ran a diagnostics cycle and passed unit is not showing me anything wrong at the moment and not sure if it was a power outage that caused issue. Asked customer to monitor for now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Avon Lake, OH 44012
Angel
Job Details: 02/01/2024
Replaced dispenser motor tested function opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44102
Jason N
Job Details: 02/01/2024
"Cc unit not finishing cyclesFound water/cloth in tub. Ran diagnostics, no codes stored. Drained out water from tub. Replaced motor capacitor. Ran spin and drain cycle. Unit spun and drained properly. Op test good."
We serviced a
KENMORE WASHER
Model 110.22722100
Near Cleveland, OH 44103
Jason N
Job Details: 02/01/2024
Installed lid switch. Ran wash test then switched to cancel drain. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cleveland, OH 44110
Jason N
Job Details: 02/01/2024
"Cc unit not dispensing water Customer stated he just changed the water filter and now water will not dispense. Removed water filter and tested dispense, unit is dispensing water. Reinstalled filter, no water dispense. Unit will need filter housing replaced. ; ordrng 1 W11162042 (Housing)"
We serviced a
GE DRYER
Model GTDP490ED2WS
Near Cleveland, OH 44119
Jason N
Job Details: 02/01/2024
"Cc unit heating intermittently Ran duryer test cycle, unit heating, cycling. After approx 10 min, unit did not recycle heat. Checked power at timer contacts A and B, missing power on B orange wire. Traced power back to thermostats, when checking cycling thermostat, heard an arc and heater elements powered up. Unit will need cycling thermostat replaced. Quoted customer repair cost; ordrng 1 WE4M181 (Dryer cycling thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXW01
Near Seven Hills, OH 44131
Joe O
Job Details: 02/01/2024
"Cc: not making ice, freezing in ff secFound unit over stocked, and items in front of vent. Found no power to ice maker. Door harness broke. Needs door. Door shows discontinued; ordrng 1 LW10261130 (dor-fip wh(discontinued))"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 02/01/2024
Cc: not washingCustomers drain hose on floor. Advised of drain. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Moreland Hills, OH 44022
Joe O
Job Details: 02/01/2024
"Cc: not heatingFound element open. Needs elementCustomer does not want to repair at this time ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGRP20SEN2SS
Near Madison, OH 44057
Dan H
Job Details: 02/01/2024
"Installed new igniter, op test good"
We serviced a
SAMSUNG DRYER
Model DV45K6200EWA3
Near Perry, OH 44081
Dan H
Job Details: 02/01/2024
"Customer complaint that unit is not staying on and making noise, confirmed, found idler pulley worn, installed new pulley, rollers, and belt, op test good ; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Painesville, OH 44077
Dan H
Job Details: 02/01/2024
"Customer complaint that fresh food section light goes out occasionally, unit needs new led module; ordrng 1 W11527432 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Mentor, OH 44060
Dan H
Job Details: 02/01/2024
"Customer complaint that unit is shaking, suspension is good, unit is level, ran drain and spin cycle with load , no unusual shaking observed, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 02/01/2024
"Customer complaint of frost build up on back wall, found gap in liner, siliconed, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Eastlake, OH 44095
Dan H
Job Details: 02/01/2024
"Customer complaint that unit is shutting off too soon, ran diagnostics found f9e1(long drain) error code, ran test cycle, unit filled, washed, and drained, found drain hose kinked, drain hose is not factory drain hose, advised customer to have plumber correct drain hose, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MDE4806AYW
Near Painesville, OH 44077
Dan H
Job Details: 02/01/2024
"Customer complaint that unit runs for a minute then shuts off and is hot, confirmed, unit needs new control, customer does not want repair ; ordrng 1 W10756689 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE RANGE
Model 790.94383700
Near Chardon, OH 44024
Dan H
Job Details: 02/01/2024
"Customer complaint that right rear element is not working, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 318178110 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Jefferson, OH 44047
Dan H
Job Details: 02/01/2024
"One light broke with harness deep inside of fridge liner, unable to retrieve, called whirlpool tech line spoke to Joe, unit cannot be repaired"
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X18FW06
Near Ashtabula, OH 44004
Dan H
Job Details: 02/01/2024
"Customer complaint that unit is not cooling properly and running too much, temperature at 3 degrees, good frost pattern, compressor is running, evaporator fan is running, unit needs new control; ordrng 1 W11579404 (Cntrll)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Novelty, OH 44072
Corina B
Job Details: 02/01/2024
CC that the freezer is not freezing. Confirmed. Ff and fz 51. Will need a evaporator and drier; ordrng 1 W11492867 (Evaporator) and 1 WPW10143759 (Drier)
We serviced a
GE REFRIGERATOR
Model PYE23KSDDSS
Near Solon, OH 44139
Corina B
Job Details: 02/01/2024
"CC that the ff section is not cooling. Confirmed. Found the ff fan not running. Touched the fan and started running. Will need a new fan. The software has already been updated. ; ordrng 1 WR60X26866 (Ff fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Solon, OH 44139
Corina B
Job Details: 02/01/2024
Replaced the bellow. Ran a drain and spin. Tested. Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Jefferson, OH 44047
Jason N
Job Details: 01/31/2024
Cc unit not staying running when start button is pushedVerified unit will not stay running after start button is let go. Unit will need start switch and/or motor replaced. ; ordrng 1 WPW10420741 (Switch-pts) and 1 279827 (Motor-drive)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW
Near Amherst, OH 44001
Marie V
Job Details: 01/31/2024
"Cc that lid is broken. Confirmed, will need new lid. Op test ok; ordrng 1 W11259006 (Lid), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Avon Lake, OH 44012
Marie V
Job Details: 01/31/2024
"Cc that the unit ice maker is not working, found ice maker off, cycle it. It filled up with water?
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Mentor, OH 44060
Corina B
Job Details: 01/31/2024
"CC that the unit is leaking water. No error codes. No signs of leaking, working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Geneva, OH 44041
Joe O
Job Details: 01/31/2024
"Cc: freezer not coolingFound temps in ff at 46 degrees, freezer at 34 degrees. Found error codes faed(rc damper issue). Tested damper. Damper functioning. Found evap cap tube iced over. Needs compressor and evap; ordrng 1 W11455370 (Evaporator) and 1 W11455472 (Compressor) and 1 W11504420 (Coupler) and 1 W11504420 (Coupler) and 1 W11506635 (Coupler) and 1 W11504431 (Coupler) and 1 W11504451 (Coupler) and 1 W11504445 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Chardon, OH 44024
Joe O
Job Details: 01/31/2024
"Cc: loud operation, door not sitting flush, small amount of frost on freezer shelvingFound gaskets sealing. Found no abnormal noises at this time(customer referring to evap fan noise), this is normal fan noise. Customer stated unit gets excessively loud at times, and they shake the unit trying to stop the noise. Found freezer does not have much product in it. Called whirlpool tech line spoke with Austin. Advised of concerns. Frosting almost completely dissipated from start of visit to talking to Techline. No adjustment for door. He stated sound like everything is working how it should. Advised customer unit functioning as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Fairport Harbor, OH 44077
Jason N
Job Details: 01/31/2024
"Cc unit not startingConfirmed unit is not starting a cycle. Checked all thermals, found thermal fuse open. Quoted repair cost. Replaced thermal fuse using truck stock part. Ran dryer op test, found unit is not cycling heat. Found element shorted to case, causing overheat condition. Unit will also need heater element replaced. Customer decided not to continue with repair. Estimate only. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Solon, OH 44139
Bill
Job Details: 01/31/2024
"Cc leaking occasionally, confirmed cc by water marks on insulation in door area, also found water marks to the outside of seal near the bottom. Ordered new seal and door gasket, follow up scheduled for 2/2; ordrng 1 W10909089 (Lower door seal) and 1 W11177741 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44135
Manny
Job Details: 01/31/2024
"Cc unit makes a loud noise, verified no codes ran test cycle no noise, advise if noise returns to try recording it so we can tell what it is. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2024
Cc: leakingFound bellow torn. Needs bellow; ordrng 1 W11314648 (bellow)
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Mogadore, OH 44260
Corina B
Job Details: 01/31/2024
"CC that the dryer does not dry the clothes and vent was cleaned. Vent goes under the deck, can not check the vent. Removed the vent from the dryer, burn stays on for 40 seconds. When vent is attached the burner stays on for 10 seconds. Has an airflow issue. Advised Cust to run the dryer without the vent attached for a load to verify the load will dry in a hour. Will need to have the vent cleaned. Also to replace the Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Willoughby Hills, OH 44094
Joe O
Job Details: 01/31/2024
Cc: unit does not shut off. Found unit was thinking the cycle signal was to shut off the unit off. Advised customer on cycle signal. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Painesville, OH 44077
Dan H
Job Details: 01/31/2024
"Installed new ice maker, op test good"
We serviced a
GE DRYER
Model GTDP220EF3WW
Near Solon, OH 44139
Bill
Job Details: 01/31/2024
"Cc unit making funny noise, confirmed cc. Found a piece of metal stuck between drum and upper bearing. Noticed that upper bearing was grooved and slides where worn out. Gave quote for repair, customer chose not to continue repairs at this time. Reassembled unit and tested, noise was gone.; ordrng 1 WE03X25079 (Bearing) and 2 WE03X34318 (Slide)s and 2 WE3M51 (Slide)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Jason N
Job Details: 01/31/2024
"Cc unit made a loud noise on previous load then loads after will not advance in cycleFound lid latch hanging from top panel, bracket broken, bezel also came off. Quoted latch replacement. Replaced latch using misc truck stock part (W11394572). Ran cycle test, during spin, found loud noise is slider ring rubbing on rotor. Slider ring has become disconnected. Quoted additional part cost for slider. Replaced slider using truck stock part. Reran test cycle, all functions passed. No abnormal noise. Op test good. ; used 1 W11394572 (Latch), and 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/31/2024
"Cc unit leaking from outlet drain hose connectorFound hose clamp not tight enough on u-tube drain hose end, no more adjustment on hose clamp. Changed hose clamp to a smaller size. Started cycle and canceled to drain, no leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near North Royalton, OH 44133
David R
Job Details: 01/31/2024
"Replaced switches, both main and UI, FZ fan motor, power cord. All test good. All components working. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Strongsville, OH 44136
David R
Job Details: 01/31/2024
"Cc unit making ice intermittent, but can hear ice making trying to call for water. Found in icemaker fill tube, a little frost built up. Causing no water to actually reach the icemaker. Unblocked. Had icemaker cycle and call for water, good. Also used some putty to block extra cold air from reaching ton of fill tube line. Customer to monitor. If anything pops up, could also be a door issue, wires at bottom of door the bracket around wires starting to bracket and could damage wires. Door repair if doors. But as of right now. Unit is good, icemaker cycle and called for water good."
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Strongsville, OH 44136
David R
Job Details: 01/31/2024
"Cc unit not heating. Heater is open. All forms of voltage is good. Ordering heater. ; ordrng 1 WP8544771 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630MBK0
Near Seven Hills, OH 44131
David R
Job Details: 01/31/2024
"Customer had a cycle running and it ended without a problem. Replaced main control, console and latch. Tested in diagnostics, good. Tested in drain and spin. Good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEM4
Near Parma, OH 44129
David R
Job Details: 01/31/2024
"Replaced valve. Turned unit back on, icemaker cycled and called for water. Filled tray up. Good. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Brook Park, OH 44142
David R
Job Details: 01/31/2024
Replaced electrode assembly. Tested. All burners good. Op Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Berea, OH 44017
David R
Job Details: 01/31/2024
"Replaced control, socket and sensor. Tested. Good. Set to 350*. Heating and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Ravenna, OH 44266
Corina B
Job Details: 01/31/2024
Replaced the control and harness. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Mantua, OH 44255
Corina B
Job Details: 01/31/2024
"CC that the unit does not agitate. Confirmed. Started a rinse and spin with clothes. The agitator agitates for 5 seconds the stopped. Ran a manual agitate with the clothes, agitates. Spins no problem. Will need a Gearcase. Cust does not want to repair. ; ordrng 1 W11454738 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Aurora, OH 44202
Corina B
Job Details: 01/31/2024
Replaced the hinges. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Solon, OH 44139
Corina B
Job Details: 01/31/2024
"CC that the unit does not turn on. Confirmed. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Tested power 120 volts. Light is flashing. Control has malfunctioned. Will need a new control. ; ordrng 1 W11429620 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Mentor, OH 44060
Dan H
Job Details: 01/31/2024
"Installed new motor, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Mentor, OH 44060
Dan H
Job Details: 01/31/2024
"Customer complaint of loud noise, confirmed, found blower wheel covered in lint, cleared lint, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Dan H
Job Details: 01/31/2024
"Installed new gearcase, rotor, motor, clutch, slider, and washplate, op test good"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS10
Near Chardon, OH 44024
Dan H
Job Details: 01/31/2024
"Installed lp conversion kit, unable to test as unit is not installed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austinburg, OH 44010
Dan H
Job Details: 01/31/2024
"Installed new deli drawer, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Conneaut, OH 44030
Dan H
Job Details: 01/31/2024
"Customer complaint that unit fills and does nothing else, ran diagnostics found f8e1(long/no fill) error code, valves open and close, good flow through them, Started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Conneaut, OH 44030
Dan H
Job Details: 01/31/2024
"New door glass has some imperfections that cannot be seen, customer wanted this notated, installed new door glass, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/31/2024
CC that the unit does not agitate. Confirmed. Fould the bolt to the washplate loose. Reinstalled the bolt. Ran a calibration. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 596.69313010
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/31/2024
CC that the freezer works and the ff section is not cooling properly. Confirmed. Will need a new control. Cust is going to repair himself ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Broadview Heights, OH 44147
Bill
Job Details: 01/31/2024
"Changed Ui board, still the same issue. Called tech line, ran a few test with tech line. Tech line suggested that I change out the control board again. Ordered control board.Tech line Austin.; ordrng 1 W11543994 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Bill
Job Details: 01/31/2024
"Cc not cleaning properly, confirmed cc. Found that filter had not been seated properly, and was blocking spray arm from spinning. Seated filter, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Parma, OH 44134
Bill
Job Details: 01/31/2024
"Cc items freezing in ff section, confirmed cc. Food near air vent was freezing, explained to customer why food was freezing in that location. Also showed customer how to reset filter light, and change temps on unit. Unit is operating as intended"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Independence, OH 44131
Bill
Job Details: 01/31/2024
"Changed latch, tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Cleveland, OH 44120
Bill
Job Details: 01/31/2024
"Cc unit not heating, confirmed cc. Tested all sensors, and then found that the timer was faulty in certain locations. Gave estimate of repair to customer, customer chose not to continue repairs at this time. ; ordrng 1 WPW10185982 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Shaker Heights, OH 44120
Bill
Job Details: 01/31/2024
"Changed shocks, ran test cycle. Opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near University Heights, OH 44118
Jason N
Job Details: 01/31/2024
"Cc unit heating but not tumblingConfirmed drum is not turning in cycle. Checked inside unit, found belt snapped, idler pulley laying inside. Quoted customer repair cost. Replaced belt and idler pulley using truck stock repair kit. Ran dryer op test, good heat and tumble. Op test good. ; used 1 4392065 (Norm repair) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44106
Joe O
Job Details: 01/31/2024
"Cc: not workingFound grounding issue in outlet. Outlet loose, ground light on outlet tester flickering. Found control indicator light on but will not start or allow entry into diagnostics. Needs controlAdvised customer outlet needs replaced. ; ordrng 1 W11417466 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/31/2024
"Cc unit not making iceRan ice maker diagnostics, ice maker harvest test good, unit indexed to harvest position and back to home. Ran ice maker fill test, no water entering, valve is energized. Checked fill tube, found fill tube frozen closed. Checked fill tube heater, found heater reading open(burnt out). Unit will need freezer door replaced. Quoted customer freezer door replacement. Customer declined repair at this time, will consider and call back if moving forward. ; ordrng 1 LW11026425 (Dor-fip)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44120
Joe O
Job Details: 01/31/2024
Cc: not heating. Found unit is not receiving proper power. Need electrician
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Shaker Heights, OH 44120
Joe O
Job Details: 01/31/2024
"Cc: locked, oven hinge brokeFound unit locked light on. Found door hinge not seated correctly. Found error codes f2e2(stuck key) f5e1(latch). Found latch flopping around. Will not function. Needs lower door latchCustomer does not want to repair at this time; ordrng 1 WPW10471348 (latch-door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Jason N
Job Details: 01/31/2024
"Cc unit ff section not cooling, ice building up Found ff evaporator frosted over. Ran tests 2, 3, 39. Found in test 3 ff evaporator fan is not turning on. Unit will need fan/harness replaced. ; ordrng 1 WPW10389152 (Support) and 1 W11087438 (Harness)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, OH 44077
Jason N
Job Details: 01/31/2024
"Cc unit taking a long time to dry loads Ran dryer test, timed dry on high heat. Checked temperature at exhaust, unit cycling properly between 180-150 degrees. Unit op test good. Checked airflow at vent outlet. Airflow is low but is present but vent run is very long though house to outside. Customer states they have never had venting serviced. Advised to have a vent service company inspect/clean venting."
We serviced a
GE REFRIGERATOR
Model GFE28HMKJES
Near Painesville, OH 44077
Jason N
Job Details: 01/31/2024
Installed evaporator cover assembly. Airflow restored to ff section. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 01/31/2024
"Customer complaint that unit tripped gfci twice and is not powering up now, confirmed, main control is receiving 120vac , unit needs new control; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 01/31/2024
"installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 2.4oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44102
Manny
Job Details: 01/31/2024
"Dampers no opening, Ordering dampers and harness ; ordrng 1 W11087463 (damper) and 1 W11609466 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44127
Manny
Job Details: 01/31/2024
"Cc unit constantly draining, verified and unit stuck in drain cycle, found off balance code reset ran test cycle opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/31/2024
"Replace control and console, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/31/2024
Replaced heater opt test ok
We serviced a
JENN-AIR COOK TOP
Model JIC4715GS00
Near Chagrin Falls, OH 44022
Manny
Job Details: 01/31/2024
Replaced board and elements opt test ok
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near Solon, OH 44139
Manny
Job Details: 01/31/2024
"Replaced bake element, opt test ok"
We serviced a
KENMORE WASHER
Model 11020372711
Near Middleburg Heights, OH 44130
Manny
Job Details: 01/31/2024
"Replace hoses provided by customer, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Olmsted Township, OH 44138
David R
Job Details: 01/31/2024
"Cc unit not turning on or doing anything, door is locked, cannot get model/serial. Had to break open door to get model/serial, no charge for new latch. Unit main control no green light, getting 120vAC directly to control. Control shorted. Will need new control and latch.; ordrng 1 W11700916 (Latch) and 1 W11419171 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Olmsted Township, OH 44138
David R
Job Details: 01/31/2024
"Cc unit not cooling. Ice build up in FZ section causing a defrost issue. Will need new control, new heater with harness and thermistor. Gave estimate, ordrng 1 W11546690 (Control) and 1 W11650661 (Heater) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 01/31/2024
"Replaced all controls, UI, drawer, power and main control. Replaced icemaker from t/s and icemaker fan. Icemaker cycled in diagnostics and called for water. All fans working. Correct temp in all sections. As of now, unit working correctly. ; used 1 W11294907 () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT22DCXJB00
Near Bay Village, OH 44140
Marie V
Job Details: 01/31/2024
"Cc that the unit is getting frosted on freezer and some water going to refrigerator section. Found evaporator drain is clogged. Also door could have been left open. Drain will need to be clear out. Cust is sure it was not a door issue, if is not, could be a weak insulation on unit."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF8A
Near Bay Village, OH 44140
Marie V
Job Details: 01/31/2024
"Cc that unit is not cooling but freezer is ok. Confirmed unit is at 50*. Found filter housing is leaking and drain on ice maker is clogged. Clear that out, ordering part for water line. Explained cust not to use water and shut off ice maker to avoid more leaks going to unit , the leak was preventing cold air to come to fresh food.; ordrng 1 242009602 (Filter fitting), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Westlake, OH 44145
Marie V
Job Details: 01/31/2024
"Cc that unit stopped draining ,now is unresponsive. Stared unit dran Kicks in, no draining water. Removed water and insoected drain pump. Nothing in it. Unit will need new drain pump. Cust will talk to husband and call back.; ordrng 1 W10876600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Brook Park, OH 44142
Marie V
Job Details: 01/31/2024
Replaced all parts. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/31/2024
"Cc of control panel damage. Confirmed, replaced panel. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrqa59cnkz01
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2024
"Cc that unit is freezing food in drawer and that theres still plastic on shelfs and door seal is broken. took temps, 39*. Can feel air on return line coming back in to refrigerator, can cause food to freezer. Ordering gasket and removed plastic from shelfs, called techline spoke to butch, he said to set freezer left side to 3. Ordering gasket.; ordrng 1 W11456682 (Gasket door)"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS956ESS02
Near Columbia Station, OH 44028
Marie V
Job Details: 01/31/2024
"Cc that burner keeps sparking after is on and middle burner sparks as well. Replaced harness and spark module. Same issue, ordering burner and spring; ordrng 1 W11173537 (Burner orifice) and 1 W10554297 (Spring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Rocky River, OH 44116
Angel
Job Details: 01/31/2024
Replaced front panel and console opt test good.