Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7680 customer reviews

Map of Brook Park, OH

Lynn




Review of Fred's Appliance Service

Horrible service. They sent me two 10 year olds on a service call for why my washer continually smells moldy ( and STILL does today) and I was told, quote “don’t all washers smell??” I suggested there must be a leak and was also told “ if there was a leak you’d have a puddle of water on the floor.“ NOT TRUE. It’s Obviously an internal leak somewhere, ( which they refused to check for) probably very tiny not to puddle but enough to create moldy mildew odor. I was also told they don’t cover leaks! It’s UNDER WARRANTY! I will be calling them back!


Response from Fred's Appliance Service:

Hello Lynn! Thanks so much for dropping our team a line. We appreciate it. It seems that you may be suggesting in your note that we sent 10 year old technicians to your home? I can assure you that all technicians are at least 18 years of age or older. We've carefully reviewed your job record. It appears we were last at your home on 9/9/2019 and advised running some vinegar through a cycle to assist with odor. We also further examined your washer for leaks, and none were noted at the time of service. If you're still having troubles, we can certainly send another technician to re-examine your washer. We appreciate you dropping us a line. Thank you -The Fred's Team


Map of Cleveland, OH

Excellent Overall




Review of Fred's Appliance Service

Great service. Convenient scheduling.


Map of Conneaut, OH

Dryer Repair




Review of Fred's Appliance Service

Joe O. provided excellent service! Only wish Fred's could provide the technician with the typical repair parts. The most common appliance item replaced by Whirlpool (Maytag) includes the control board. Thank you!


Response from Fred's Appliance Service:

Hi Martin, Thank you for dropping us a line! Our technicians carry the quickest moving parts on their vehicles in order to repair as many appliances as possible on the first trip. Unfortunately, we just can't carry everything. Thank you for sharing your feedback with us! We are so happy to hear that Joe provided excellent service! Thank you! The Fred's Team


Map of Broadview Heights, OH

Follow up




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Maria, Thank you for your review. If you need a follow-up service, please give us a call/text at 1-888-45-FREDS or email us at service@fredsappliance.com. Thanks! The Fred's Team


Map of Bay Village, OH

nice and efficient




Review of Fred's Appliance Service


Map of Kent, OH

Fred's Appliance service person




Review of Fred's Appliance Service

He was polite. Trash and replaced part was left near washer. Also, despite two new parts put in the lid still does not luck and the washer continues as it did before your four service calls.


Response from Fred's Appliance Service:

Hi Linda, Thank you for sharing your experience with us. We are so sorry for the troubles with your washer! We will be happy to send a technician out to take another look; since your unit is covered under warranty, you'll just need to contact your warranty company and they will get you scheduled for service. Also, thank you for letting us know about the trash left behind. That is not something that is acceptable for us and we will be speaking with the technicians to ensure this doesn't happen again. We are glad to hear that your technician was polite! Have a great rest of your week! The Fred's Team


Map of Painesville, OH

Great




Review of Fred's Appliance Service

Great and he was very pleasant


Map of North Ridgeville, OH

Good




Review of Fred's Appliance Service


Map of Lorain, OH

Great Service




Review of Fred's Appliance Service

Gabriel has excellent customer service experience and went above and beyond to explain certain things to me. He is truly an asset to your company.


Map of Parma, OH

Fantastic service!




Review of Fred's Appliance Service

Very dependable. Knowledgeable. Efficient. Courteous. Contact was made 15 min. prior to arrival, at my request, giving me time to leave work and meet tech. Avoiding me to waste a day waiting for service. I have already shared their business card with fellow employees. Extremely satisfied with Fred’s Appliance.


Very professional




Review of Fred's Appliance Service


Manager




Review of Fred's Appliance Service


Friendly




Review of Fred's Appliance Service


Horrible




Review of Fred's Appliance Service

Discusting


Response from Fred's Appliance Service:

Hi Marleen, We are so sorry to hear that you did not receive high-quality service! According to our records, our technician was not able to find any issues with your wall oven during your service visit yesterday. If you are still having troubles, please do not hesitate to reach out to us at 1-888-453-7337 or service@fredsappliance.com. We will be happy to send a technician out to take another look and get this taken care of for you! Thank you! The Fred's Team


Great service




Review of Fred's Appliance Service


Great technician




Review of Fred's Appliance Service


Great Job




Review of Fred's Appliance Service

Very informative


Excessive service




Review of Fred's Appliance Service

Numerous repairs for the same problem. Now Whirlpool is saying they’re waiting for a patch to fix the problem that several people are having with these models


Response from Fred's Appliance Service:

Hi Marc, Thank you for sharing your experience with us! We are sorry to hear about the troubles with your wall oven. I do see we have a note on your account that your manufacturer is working on a solution. Once that solution is developed, we will be happy to get your unit taken care of. Thank you! The Fred's Team


Stove/Oven




Review of Fred's Appliance Service


Service was great, saved me a lot of money




Review of Fred's Appliance Service

Corey was great. Saved me a small fortune on buying a new cooktop. He deserves a raise.


Gabriel was very attentive and we appreciated his honest approach




Review of Fred's Appliance Service

Gabriel’s experience and patience helped us to understand the problem with our refrigerator. We would want his help again if more service is required.


ON time great service




Review of Fred's Appliance Service

Corey arrived in the given window and fixed the problem very quickly


Amazing!




Review of Fred's Appliance Service

Love Fred’s as they have helped me 2x now in the past month!


Effecient and friendly service




Review of Fred's Appliance Service

Gabriel was very helpful and did a great job fixing our ice maker.


Would definitely use Fred’s appliance again




Review of Fred's Appliance Service

The serviceman was respectful of my home he protected my floors with shoe covers and was very professional 😊


FRIDGE DOOR REPAIR




Review of Fred's Appliance Service

EXCELLENT SERVICE.


Great service




Review of Fred's Appliance Service

Was satisfied with the technician examining the appliance, found nothing wrong that required repairing.


Great service




Review of Fred's Appliance Service


awesome service




Review of Fred's Appliance Service


Home owner




Review of Fred's Appliance Service

Technician was professional in appearance, courteous in manner and highly efficient.


Good




Review of Fred's Appliance Service

Very nice gentlemen an knew his job.


Fast repair, Great service




Review of Fred's Appliance Service


Awesome service technician




Review of Fred's Appliance Service

He answered all my questions honestly


Honest and Informative




Review of Fred's Appliance Service

Provided the necessary information about why or why not to repair the appliance. Courteously answered all my questions.


Repair top dishwasher rack with new parts.




Review of Fred's Appliance Service

David was conscientious and researched to find our dishwasher was in the category to receive new parts so that the repair and labor was free of charge. It was a blessing to receive this news.


Great Service




Review of Fred's Appliance Service


Repair




Review of Fred's Appliance Service

Even though I am still having issues with my machine, David was very nice and helpful with ideas to help me with the new machine. My clothes are still getting stained with soapy water, I have lightened the load and still the same.


Response from Fred's Appliance Service:

Hi Nancy, We are so sorry to hear your washing machine isn't working properly! We will be happy to send someone from our team to take another look. Since your unit is under warranty, you will just need to call your warranty company to schedule service. Thank you! The Fred's Team


Ice maker problem




Review of Fred's Appliance Service

Dan was very helpful but the problem still persists after ordering 3 parts & having 4 service calls


Response from Fred's Appliance Service:

Hi JoAnn, We are so sorry to hear of your continued troubles! We will be happy to send a technician out to get you taken care of. Someone from our team will be calling you shortly! Thank you! The Fred's Team


Great




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Gabriel was excellent




Review of Fred's Appliance Service


Great experience




Review of Fred's Appliance Service

The Tech kept in communication, showed up on time, fixed the problem, answered questions, and explained everything clearly.


Love Fred's and my Technician Gabriel




Review of Fred's Appliance Service

This is the third time Fred's has come out to fix my newer appliances through warranty from Lowes. Each time they offer me the other guys to come out and I refuse and specifically ask for Fred's. Even if I had to pay for this, I would only go with Fred's.


Interface Replaced




Review of Fred's Appliance Service

Corina, as far as I know, did a fine job replacing the interface. However, I was SHOCKED to see a comment she wrote that my washer and dryer are located in a bathroom. This is not true! You can see on the blueprint and the room setup that they are in a separate room adjacent to the bathroom. She said this is a high humidity area but the hygrometer in the area says the humidity is 35%! There is a bathtub she could see I use as a clothes hamper. So there is no bath water or showering in the area! It is NOT a high humidity area. I keep things lower in humidity as I am highly allergic to mold and mildew. I do not think a repair person should be allowed to judge the humidity of a room based on inference. I think it is likely washers located in basements are possibly in higher humidity areas. I think what she wrote is to make you think I contribute to the problems my washer has but I do NOT!


Response from Fred's Appliance Service:

Hi Patricia! Thanks so much for dropping our team a line. We appreciate it! After careful review of your records and speaking with the technicians involved we'd like to share some information with you. We've noticed that you're having some recurring issues with your washer. Often times, this is in direct result of the product's environment. We never like being the bearer of bad news, but our field technicians are trained to carefully review the product's environment, especially in the event you're having recurring issues with a product. We also have found signs of high moisture inside your product that has further led us to conclude the plausibility of the bathroom humidity potentially causing issues. We know that sometimes it's an outcome that's not thrilling, but please don't construe this as we're being accusatory in any way. Our ultimate goal is to solve your appliance issues, and ultimately try to prevent them from happening again. Thanks again for sharing your experience with our team, and have a great week. -The Fred's Team


Great Service person




Review of Fred's Appliance Service


Amazing service




Review of Fred's Appliance Service

Was amazed at all aspects from quickness of service after request, tracking of time of serviceman’s arrival, speed of repair, communication of serviceman with us.


Great Service




Review of Fred's Appliance Service

Korie did a great job at servicing my brand new Maytag refrigerator. He replaced the freezer rollers and he was able to attach the new freezer door that Lowes ordered for me. He was professional and knowledgeable


Awesome Service




Review of Fred's Appliance Service

Everyone was very courteous. Gabriel was on time and respectful. Quality Service!


Great Job




Review of Fred's Appliance Service

Brian did an excellent job serving our freezer.


very nice repair man




Review of Fred's Appliance Service

great service and very informed on what needs to be done


overpriced and misdiagnosed




Review of Fred's Appliance Service

It was close to $200.00 (service call plus labor) to replace a fuse and to trim the exhaust hose for my electric dryer -- which must have taken all of about 20 minutes. In addition, the technician didn't diagnose the problem correctly and left without checking if the dryer was working properly.


Response from Fred's Appliance Service:

Hi Charles, We are sorry to hear that your dryer is still causing you trouble! I do see that our billing department was just reviewing your job and has issued a refund for the incorrect part and labor charged. We will be calling you shortly to go over this. Thank you! The Fred's Team


Excellent!




Review of Fred's Appliance Service

Jeff M was great -- please make sure he comes back for Round Two on Wednesday, November 20th.


Great service and the repairman was very, very good. I would highly recommend him to anyone.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Art came in and found the problem right away. Top notch and very professional.


Linda




Review of Fred's Appliance Service

Great service. Gabriel was fantastic. I was so happy that he was our repairman. Very professional & polite.


Great Service. Friendly Technician!




Review of Fred's Appliance Service

Friendly and pleasant, and good service.


Great service




Review of Fred's Appliance Service

Awesome experience. No problems with a timely fix. Tech was great.


Great Service for Second Time




Review of Fred's Appliance Service

Second time I’ve had Brian out. He is so personable and friendly yet professional. He knows his appliances and very helpful educating you on the problem.


Good.service




Review of Fred's Appliance Service


Fantastic service man




Review of Fred's Appliance Service

Our service man was so friendly, thorough in his explanation and helpful. He is a true asset to your company.


Janice Dixon




Review of Fred's Appliance Service

Brian was professional and helpful. He was patient and solved our issue. Much appreciated.


Thorough service




Review of Fred's Appliance Service

Gabriel was thorough , professional and explained the issue and what could have caused it.


Very friendly and seemed to know his product and skill !




Review of Fred's Appliance Service

Gabriel left a tool here at the house, just fyi. It’s a spatula looking tool, probably used to help lift the lid of the dryer.


Great service!




Review of Fred's Appliance Service

We have had a great experience with Fred’s appliance! Our technician David was amazing - very friendly, professional, and efficient! He was very helpful with scheduling also! The price was very reasonable....would definitely recommend!


Maytag Washer Repair




Review of Fred's Appliance Service

Service tech was prompt, courteous and knowledgeable. Repair was quick, correct, and thorough. Too bad about the expense $$$.


Response from Fred's Appliance Service:

Hello Michael, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that Corina provide prompt and thorough service and was courteous and knowledgeable! Thanks! The Fred's Team


Exceptional Service




Review of Fred's Appliance Service

We are very pleased with the service we received from Fred’s Appliance. I must say we were a bit leary when Kitchen Aid set this appointment up, as we live quite a distance away. As it turned out, it was a good decision on Kitchen Aid’s part. The technician was on time, efficient and very personable. He fixed the problem with our stove quickly. We appreciate the notifications, too, so we knew when to expect the technician. Great job!


Great service




Review of Fred's Appliance Service

Great


Quality Service




Review of Fred's Appliance Service

Tech was nice and professional. He fixed my oven in a timely manner, and the price was affordable.


Whirlpool refrigerator repair




Review of Fred's Appliance Service


Barb




Review of Fred's Appliance Service

Great Service


Great service




Review of Fred's Appliance Service

Nice guy, fixed the problem


Pat




Review of Fred's Appliance Service

Great Service , knowledgeable, explained things well , professional. Fred's is a little pricey and difficult to get an apt. when you need it but they have always done good work.


Response from Fred's Appliance Service:

Hi Mark, Thank you for sharing your experience with us! We frequently evaluate our pricing structure to ensure that it allows us to provide high-quality service at a fair price. Scheduling can also be challenging but we are glad to hear that it worked out! Have a great week! The Fred's Team


Fast and Fixed!




Review of Fred's Appliance Service

Appointment was so easy to made & monitor. Very punctual & professional.


Cheryl




Review of Fred's Appliance Service

Corina did an excellent job. She was very knowledgeable and professional.


Nice man.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Very prompt and efficient service.


Very professional and helpful!




Review of Fred's Appliance Service

Corina was great! On time, very professional and helpful with my dishwasher problem. Fixed it quickly and gave me some great tips going forward.


Patricia




Review of Fred's Appliance Service

Service man was great


Great




Review of Fred's Appliance Service

He was very pleasant and professional, and the washer is working fine now. Thank you


Great




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Keith




Review of Fred's Appliance Service

Professional service


Perfect




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Corey was right on time. He checked out the problem I had requested service for and reassured me that I had no moisture collected from the leak.


Great service




Review of Fred's Appliance Service


Howard




Review of Fred's Appliance Service

Tech very knowledgeable very respectable young man


Great service




Review of Fred's Appliance Service

Quick and nice


Excellent




Review of Fred's Appliance Service


Great!!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Wonderful, I would like him to be the one who comes back


Great




Review of Fred's Appliance Service

Very nice and proficient


Great




Review of Fred's Appliance Service

Wonderful , thank you!


Ms.




Review of Fred's Appliance Service

I loved the feature that I could track the driver and I loved that they called me to let me know he was on his way! The guy that came out was respectful and nice. Explained everything that he was doing and told me what to do if it happens in the future! I would recommend everyone go with this company.


great servive




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Jeff was courteous , knowledgeable and willing to share idea on how to prevent my issue going forward


Good service




Review of Fred's Appliance Service

My service rep was extremely professional and friendly. He took the time to explain the issue and your suggestion for fixing it. He walked me through expectations time frames and scheduled a convenient time to install and repair part. It is obvious he takes pride in his work and should be rewarded with us as in today’s world that does not seem very often unfortunately.


_




Review of Fred's Appliance Service


Megan




Review of Fred's Appliance Service

Great friendly customer service


washer




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Corina was very knowledgeable and explained everything so I knew what she was doing and why


John




Review of Fred's Appliance Service


Positive Experience




Review of Fred's Appliance Service


Excellent service! Professional company confirming appointment and gives short window time so you don’t have to wait all day. Gives notice second time




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Wonderful service




Review of Fred's Appliance Service

He was on time ,professional and solved the problem quickly.


Very happy.




Review of Fred's Appliance Service

Works great.


Great service




Review of Fred's Appliance Service

This is a very professional company. The service tech was very knowledgeable and got everything done and cleaned up good. I would for sure call them again.


Wonderful service. Not happy with the appliance




Review of Fred's Appliance Service

Good experience


Great service.




Review of Fred's Appliance Service

He was very knowledgeable.


Great Service!




Review of Fred's Appliance Service


Quick repair!




Review of Fred's Appliance Service

Same day service with a great technician - Dan.


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Corina went the extra distance to make thing all good. Highly recommend


Don




Review of Fred's Appliance Service

Jason was prompt, knowledgeable and helpful.


Great service, nice technician




Review of Fred's Appliance Service

Gabriel has been here twice. The first time he was honest enough to tell me that my washer had a hidden problem and was not worth repairing. The second time he fixed my dishwasher very quickly.


Great job




Review of Fred's Appliance Service


Frank




Review of Fred's Appliance Service

Gabriel did a nice job was quick and very efficient. Found the issue and got it fixed.


Great experience!




Review of Fred's Appliance Service


Great!




Review of Fred's Appliance Service


service was very good and tech on time




Review of Fred's Appliance Service

i was very happy with the service


Excellent




Review of Fred's Appliance Service

Repair man was on time and nice for being s Monday morning,


Great




Review of Fred's Appliance Service

Good thank u so much


Great




Review of Fred's Appliance Service

Awesome, she is very knowledgeable and pleasant. Thank you


Great




Review of Fred's Appliance Service

Nice guy was helpful


great service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Jason was very nice!


Great




Review of Fred's Appliance Service

Brian wad very cooperative, Efficient,and professional


Great




Review of Fred's Appliance Service

Dan seemed relaxed and confident and got the clothes washer fixed in a decent amount of time. I went thru 4 washes w/out trouble.


Good




Review of Fred's Appliance Service


Great Tech




Review of Fred's Appliance Service

Corina was very thorough. A great technician. Covered all aspects and helped me fix a problem from a rookie mistake on my end.


Great Service!!




Review of Fred's Appliance Service


Vesna




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He did his job effiecently a d politely and was on time


Highly recommended




Review of Fred's Appliance Service

He was very knowledgeable and polite and solved my problem expeditiously.


Great




Review of Fred's Appliance Service

Very good, very happy, thanks again for the warranty extention!


great technician




Review of Fred's Appliance Service

Corina was very thorough and clean and explained the issue.


Mrs




Review of Fred's Appliance Service


Fridge lighting repair




Review of Fred's Appliance Service

The issue at hand was a faulty termination whereby condensation had compromised the connection between the wiring and the lower light fixture is n my fridge. The tech was quick to diagnose this simple issue at hand and remediation took less than 30 minutes. My only issue pertains to the cost. The trip out cost me $100, and I know the two wires that had to be reterminated cost no more than a combined $5. So, to complete the task and seal with silicone (also less than $5) should not have totaled $209. Despite the cost, I find Fred’s appliance reliable and capable and would recommend them.


Response from Fred's Appliance Service:

Hi David, Thank you for submitting your review! We are so happy to hear that your technician was able to offer such great service. We quote our repairs using a national flat rate labor guide. This means that regardless of the time it takes, we charge the same amount. We don't think it would be right to charge extra for a new technician that takes some extra time. We are glad that your technician was able to get your refrigerator up and running again! Have a great weekend! The Fred's Team


Washing machine service




Review of Fred's Appliance Service

Service was good, so far everything is working well. Cost was outrageous for the time involved.


Response from Fred's Appliance Service:

Hi David, Thank you for submitting your review! We are so happy to hear that your technician was able to offer great service. We quote our repairs using a national flat-rate labor guide. This means that, regardless of the time it takes, we charge the same amount. We don't think it would be right to charge extra for a newer technician that takes some extra time. We are glad that your technician was able to get your washer up and running again so quickly! Have a great weekend! The Fred's Team


Great Service




Review of Fred's Appliance Service


Corina is the best!




Review of Fred's Appliance Service

Excellent customer service and very knowledgeable about the function and repair of the appliance. Prompt polite and a delight to have in my home!


Great Service




Review of Fred's Appliance Service

The service was great thank you Brian M.


Great Service




Review of Fred's Appliance Service

My experience with Gabriel P was amazing! He was very nice and he knew a lot about the issue we were having with the fridge. Unfortunately nothing could be done about the refrigerator because prior to him coming I already reset it by unplugging and plugging it back in. Not only was it really cheap to get it looked but also the speed at which it was done was fast. Gabriel gave amazing service and customer care. He was exactly on time as well.


Great Service!




Review of Fred's Appliance Service

Great guy! Very professional and knowledgeable! An asset to his company!


James




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


quick follow up and solution




Review of Fred's Appliance Service

knowledgeable and efficient


Great Service




Review of Fred's Appliance Service

Thanks for the great service!


Thank you




Review of Fred's Appliance Service


Peter dishwasher




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

Joe O was efficient and courteous. Thank you.


Betty




Review of Fred's Appliance Service

Really helpful and friendly and on time. I would recommend anytime!


great service, very friendly




Review of Fred's Appliance Service

dan was the man!


Joe.O Oh was he good!!!!!!




Review of Fred's Appliance Service

Joe arrived within the time frame, had the part installed , and the washer running in a very reasonable time.


Great technician




Review of Fred's Appliance Service

Our technician was so patient and understanding while we tried to get a receipt from our builder with the date the appliances were bought. Eventhough I sent in the warranties to Kitchen Aid, Kitchen Aid recorder the dates incorrectly. We got it worked out after Brian left, and I emailed receipts to Fred’s Appliance. Fred’s Appliance contacted me immediately and we got things going again. It turned out to be a very positive experience.


excellent service very professional




Review of Fred's Appliance Service


Refrigerator Repair




Review of Fred's Appliance Service

The service was awesome! Very cool that you can track the technician throughout the day! Just kinda sad that a six year old Kitchen Aid has been repaired three times since we purchased it--good business for Fred's though, lol!


Chris




Review of Fred's Appliance Service

Professional service


Mark




Review of Fred's Appliance Service

Timely, professional, courteous.


Great




Review of Fred's Appliance Service

It was great, very polite and informative and spoke clearly to the lady whose refrigerator he looked at


Fred’s service call




Review of Fred's Appliance Service

I received prompt service and I am completely satisfied. The technician was familiar with my appliance. Unfortunately the issue in my opinion is a design problem and not really solved by the visit.


Great




Review of Fred's Appliance Service

Wonderful. Joe was very polite and punctual. He had a warm disposition & seemed knowledge. Also, he did the final review of your pamphlet to ensure that I was informed & satisfied. Thk u so much!!


Becky




Review of Fred's Appliance Service

Jason N. was very professional and helpful.


Very good




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He was great and fast thanks


Courteous




Review of Fred's Appliance Service

The technician was very professional, yet courteous. The appointment setter was courteous and seemed concerned about my issue. The only complaint is the 3 hour window given. Took off from work to be available, and yet the window was missed by almost 1/2 hour. Could have worked a 1/2 day, instead of missing the whole day.


Response from Fred's Appliance Service:

Hi Donna, Thanks for sharing your review with us! Scheduling can certainly be one of the most challenging parts of our jobs. We do our best to accommodate time requests while keeping in mind the estimated time a technician will take to diagnose and/or repair each appliance all while designing economic routes - it can be quite tricky! We are always working to improve this part of our service and appreciate your feedback. We are so glad to hear that your technician was professional and that you appreciated the courteous customer service rep as well! Thanks! The Fred's Team


Great Service




Review of Fred's Appliance Service


Justina




Review of Fred's Appliance Service

Good Experience


Warranty coverage




Review of Fred's Appliance Service

I had never dealt with Fred’s appliance, was very pleased with their response to my order.


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Overall good experience


Gabriel went above and beyond to try and help me.




Review of Fred's Appliance Service


great customer service




Review of Fred's Appliance Service

Cory was great - spent time to figure out and successfully solve our problem - very nice and professional


Very helpful




Review of Fred's Appliance Service


Knowledgable




Review of Fred's Appliance Service

Worked quick and did a great job


Great service and prompt




Review of Fred's Appliance Service


This is the 3rd time!




Review of Fred's Appliance Service

This is the 3rd time I have had to replace the lid on my Maytag washer and each time I have dealt with Fred's Appliance. I'm hoping I don't have to have the lid replaced again but if I do I know that I will have someone from a quality company taking care of me.


Job well done!




Review of Fred's Appliance Service

Corina was great! Had to wait for a part to be delivered, once it came, she came back out, with her trainee, and made the repair in minutes!


Great Service




Review of Fred's Appliance Service


Great service person




Review of Fred's Appliance Service

Service was great. My only wish is that Weekend appointments were available. I had to leave work twice to accommodate availabilty


Response from Fred's Appliance Service:

Hello Annette, Thank you for sharing your experience with us! We have considered opening up our schedules to weekends many times as we know it can be challenging to find an opening Monday-Friday. However, we value our weekends off so that our employees can spend time with their family and friends! We are so happy to hear that we were able to provide you with great service! Have a great week, The Fred's Team


Quick and professional.




Review of Fred's Appliance Service

Jason showed up on time and was done quickly..


Jennifer




Review of Fred's Appliance Service

Good job


Great Service, David was very professional and kind. Excellent employee!!!




Review of Fred's Appliance Service

I thought David was great. He was very kind as well as professional. He did a wonderful job!!


Great service! Respond time Great!




Review of Fred's Appliance Service


awful service




Review of Fred's Appliance Service

Due to a deliberate mishandling of my appointment (Whirlpool set it at the morning instead of the afternoon I asked, they gave the Fred's the wrong phone number, no email address, etc) by Whirlpool, the first appointment was messed up. The girl (by the name of Marny, Matty or something) on the Fred's team was very rude in handling this missed and messed-up appointment. She refused to set the re-appointment for the afternoon. She coldly said I had to call the Fred's on the previous day of the appointment to find out which time slot (morning or afternoon) I will be getting. By email message I received in the afternoon of the previous day, and found out the appointment was set for the afternoon. When I called the Fred's team to confirm this afternoon appointment, the girl sounded extremely sweet. I think she was sweet because she wanted a good review from me.


Response from Fred's Appliance Service:

Hello Takao, Thank you for sharing your experience with us! I do see that we were unable to reach you with the information provided by Whirlpool. Unfortunately, we were not able to verify the details of the appointment so we did cancel. We apologize for the miscommunication! We are glad to hear that your technician was able to assist you with your dishwasher. Thank you! The Fred's Team


The Usual Excellent Service




Review of Fred's Appliance Service

Wouldn't have anyone else service our appliances. Brian was polite, professional, and friendly. Accomplished repair without any problems. A pleasure having him in our home.


Great




Review of Fred's Appliance Service

He was great he informed me about a lot of things about the washing machine that I didn't know he was on time no problem


Great service




Review of Fred's Appliance Service

Fred's serviceman was efficient, courteous and knowledgeable. He repaired my dryer and nowt runs better than ever.


Great Service!




Review of Fred's Appliance Service

Our technician, Joe, gave us great service and customer service (I had Maddie twice) was very good and helpful.


Great Service!




Review of Fred's Appliance Service

Brian serviced our dryer which was making a loud noise. He quickly assessed what was wrong, showed us the malfunctioning part and installed the new system.


Amazing!




Review of Fred's Appliance Service

So friendly, prompt, quick. Great quality service. I would use her again and again for our appliance warranty needs!


Fast service




Review of Fred's Appliance Service

Friendly and professional


Excellent Service




Review of Fred's Appliance Service

Corina arrive to replace a defective door on my new Whirlpool fridge. She did an excellent job taking great care to ensure the new door wasn't damage, worked properly, and that the fridge was level to my satisfaction. She answered all my questions and demonstrated things like replacing the water filter. I would highly recommend Freds for any future appliance repairs.


Dryer




Review of Fred's Appliance Service

Great service


Ashley W




Review of Fred's Appliance Service

Very good


Best service considering what he had to work with




Review of Fred's Appliance Service

Joe provided good information regarding the cost of repair work needed, however, we decided to use our funds to purchase a new unit, (not Whirlpool) because this was the 2nd repair needed in only 8 years.


pleased




Review of Fred's Appliance Service

We were pleased with the promptness in getting an appointment and the serviceman was prompt and took care of the problem. Would refer you to our friends.


Very good service




Review of Fred's Appliance Service


David R.

David R.

REFRIGERATOR KENMORE 253.648144 "Cc water leaking from FZ section down into FF. Drain hose was clogged up right with. Took off evap cover. Found a long crack in cabinet itself, rusted out. When it goes into defrost, the water travels along the crack and goes in the FF section. Cannot repair. Let landlord know."

Near Scenicview Dr, Broadview Heights, OH 44147
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Cc unit not cooling Found evap wall completely frosted over Cleared enough ice to get to bi metal found bi metal stuck open Needs bi metal wire kit ; ordrng 1 W10861655 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

Near Robertdale Rd, Bedford, OH 44146
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHS2322MWD "Cc: not cooling ff section, frost build up in freezerFound temps in freezer at 0 degrees, and ff at 59 degrees. Found return vent completely frosted over. Found drain plugged up. Needs drain cleared and vent. Cleared ice and frost build up. Advised customer to allow 24 hrs for temps to adjust. Op test ok"

Near Kirtstone Terrace, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Cleared frost, Installed new evaporator fan control and thermistor, op test good"

Near E 113th St, Cleveland, OH 44104
Joe O.

Joe O.

DRYER MAYTAG MED5630HC0 Cc: not powering onFound unit only receiving 120v. Advised customer he needs an electrician.

Near Broadmoor Rd, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER FRIGIDAIRE FBD2400KB6B "Cc center water arm not workingFound lower spray arm separated from drive plate. Checked arm over, not broken, came unclipped. Snapped back into place, checked to ensure it’s secure. Ran wash test, spray arm working normally. Unit op test good."

Near Talford Ave, Cleveland, OH 44128
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint frz not cooling well and ice not being made, Confirmed No ice and temps were 27 in frz 39 ff and 35 in ice box, ice box fan is on, found broken wire in harness W11170612 to deli drawer, gave quote for replacement and offered unplugging deli board control to eliminate harness and correct cooling issue, ok unplug; used 1 SHIPPING (shipping and handling) from stock"

Near Fairwinds Dr, Strongsville, OH 44136
Corey L.

Corey L.

MICROWAVE WHIRLPOOL KOCE500ESS09 "So parts were ordered for oven based on trying to depress right switch arm on mw and it was stiff not engaging switches, since have seen a few of these units elsewhere and they are all this way so wpl tl was called, spoke with Joel, found there is a control arm that releases right switch once door is closed so far, unit is designed to have to push on door after shutting to make door fully hit all switches, unit is operating as designed using same"

Near Woodlawn Ct, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR GE TBX14SMDRWH Cc: leaking water into fridgeFound drain tube plugged up. Steamed out drain tube. Op test ok

Near Ranchland Dr, Mayfield Heights, OH 44124
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDZ0 "Cc: not cleaning dishes properly, soap dispenser not always openingFound no stored error codes. Ran diagnostics test cycle. Found cold water at the beginning of cycle. Advised customer to run hot water at sink prior to starting unit. Found both spray arms are functioning. Unit has good pressure. Found excessive suds in test cycle. Dispenser not opening. Found error code f6e4(float switch open) tested float switch. Found float switch is functioning. Needs dispenserCustomer does not want to repair at this time"

Near Monticello Blvd, Cleveland Heights, OH 44121
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc freezer frosting. Found food blocking door from closing. Clean out all ice, steamed gasket. Let customer know that food was blocking door. Let gasket conform, 30 mins. Let customer know to not over pack freezer. Good. Op test ok"

Near Bristol Ct, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Replaced part. Tested. Good. Op test ok

Near Parma Park Blvd, Parma Heights, OH 44130
Jason N.

Jason N.

RANGE WHIRLPOOL AGR5330BAW3 "Cc unit not operating correctly.Customer does not have pop, ran m/s for entitlement, good purchase date.Customer stated she has trouble when running bake, it will lock on her. Ran bake test to 350 degrees. Good ignition, flame, preheat in 10 min. Let cycle several times. Advised customer if she holds start button for 3 seconds it will lock controls. Hold another 3 for unlock. Unit is operating as designed. Customer instruct."

Near E 104th St, Cleveland, OH 44104
David R.

David R.

WASHER MAYTAG MVWC565FW0 "Replaced parts, tested. Blew through pressure house. Good. Ran diagnostics. Good. Op test ok"

Near Cook Rd, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFX2876DRM00 Found water on deli drawer board wire were snap and control board shorted gave estimate customer will not repair

Near Walker Rd, Bay Village, OH 44140
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit will not advance cycles.Ran diagnostics, found codes f8e1 for no fill/ long fill. Found drain hose running along floor to basement floor drain. Advised customer that this will be the issue. Customer will need an extension on drain hose to ensure proper mounting of at least 30” above floor. Talked to BJ, found an extension kit that should work for this situation. Ordering kit. Office to call customer to schedule next service if this kit is covered under warranty. ; ordrng 1 285835 (connector) and 1 285863 (drain hose) and 1 WP384496 (couplr-hse)"

Near Huss Ave, Cleveland, OH 44105
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDS30FXPA4 "Found pump not working gave estimate customer will not repair,opt test ok"

Near Westover Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1400AGS1 Installed new part unit tested good. Customer is telling me that the unit is not drying she is not using rinse aid and she’s letting the dishes sit. I told her that’s not recommended.

Near Daniels Ave, Conneaut, OH 44030
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL LSQ8243HQ0 replace all parts but timer started acting funny call tech line they told me to replace timer the new one is defective ; ordrng 1 WP3953321 (timer)

Near Carrington Ave, Cleveland, OH 44135
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new door part unit tested good

Near Plymouth Ridge Rd, Kingsville, OH 44048
Joe O.

Joe O.

DRYER WHIRLPOOL MED3500FW1 Customer did not have pop. And stated it should be under warranty. Advised customer I cannot do anything without the pop or svc.; saved tckt

Near E 257th St, Euclid, OH 44132
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHW0 Installed new part unit tested good

Near Callender Rd, Rome, OH 44085
Dan H.

Dan H.

WASHER FRIGIDAIRE FFFS5115PW0 "Customer complaint of buzzing noise, confirmed, buzzing noise is coming from lock, unit needs new door lock; ordrng 1 131763256 (Lock), used 1 SHIPPING (shipping and handling) from stock"

Near W 69th St, Cleveland, OH 44102
Joe O.

Joe O.

RANGE WHIRLPOOL WFG510S0AW1 "Cc: food spilled down vents in ovenCleaned up spill. Op test ok.Spoke with BJ, he stated for cleaning to just charge a flat rate."

Near Glenhurst Rd, Willowick, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDW05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200, 1 W10890099, 1 W10890128, 2 W10890290, 2 W10891067, 1 W10890115, 1 W10890290, and 1 W10891067 from stock"

Near Dellbank Dr, Cleveland, OH 44144
David R.

David R.

DRYER MAYTAG MEDB850YW2 Found element open. Cleared out a lot of lights not/debris. Ordering element and missing clip. ; ordrng 1 WP8544771 (element) and 1 WP98234 (nut)

Near Fernwood Dr, Olmsted Falls, OH 44138
Corey L.

Corey L.

STACK W/D GE GUD24ESSJ0WW "Customer complaint washer unbalanced even on small loads, confirmed, found straps from suspension to tub broken on three of the four rods, advising all four be replaced, quoted to replace all four suspension straps; ordrng 4 WH01X20438 (strap assembly)s, used 1 SHIPPING (shipping and handling) from stock"

Near Pearl Rd, Strongsville, OH 44136
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Customer complaint that some things are freezing in freezer section ,fresh food section temperatures 43 degrees , freezer section 20 degrees found freezer section air flow setting wide open closed air flow setting, advised customer to monitor"

Near Lincoln Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR KITCHENAID KBSD618ESS01 "Cc of light out, water leaking. Found water line crimped or broken, water leaking every time water is getting dispensed. Will need water line and led light. Voltage is good from control. if water line is found, add that on list to order***put on cancellation. CWOW; ordrng 2 W11462342 (MODULE )s"

Near Grand Oak Tr, Olmsted Falls, OH 44138
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer complaint that unit was not cooling, unable to take temperatures temp gun read 194 degrees that is not accurate, , found evaporator partially frozen, control is not sending power to heater, installed new control, op test good"

Near Ogontz Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer having issue with electronic the ui pO keep showing every 10 minutes call bj senior tech he said he saw that before it will need ui and control also found evap frozen when taking a look it did not have taps on cover and pan look like a rain bow gave estimate parts he need it he will call whirlpool to see if they would cover for parts ; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 W11330971 (UI) and 2 W11456069s and 1 W11457241 (PAN DRIP) and 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Evelyn Dr, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER MAYTAG MDG3500BWW "Customer complaint dryer is not heating, confirmed, vent is clear to outside, found coils failed, replaced with ts part, op test good ; used 1 279834 (COIL) from stock"

Near Kerrwood Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found left door warp not pressing switch need left door customer does not have actual receit but took picture of the one they have office review also schedule customer when door arrives ; ordrng 1 W11307224 (dor-fip)

Near W 38th St, Lorain, OH 44053
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc. Unit not draining/wet clothes at end of cycle.Ran diagnostics, found code f8e1 for no fill/ long fill. Found standing water in wash tub next to unit. Ran diagnostics cycle, water containing to fill tub until covering end of drain hose. Advised customer she will need a plumber to unclog wash tub as this will cause the unit to siphon water back into tub. Unit op test good."

Near E 113th St, Cleveland, OH 44108
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FC3 Ran calibration and auto test pass also found error code f2e1 delete ran drain and spin pass no issue at the moment

Near Eleanore Dr, Cleveland, OH 44135
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit not filling with enough waterRan diagnostics, found codes f3e2 for inlet water temp fault, f0e4 for spin limited by water temp, f0e3 for overload. Ran auto test. Found no hot water coming in. Checked water source, good water flow and psi from both holt and cold. Replaced inlet valve assembly using customer supplied pre Id part. Ran manual water activation tests and reran auto test. All water flow looks good, all functions passed. Op test good."

Near Locke Ave, Cleveland, OH 44108
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS20EVMS13 "Cc unit building up ice in freezerConfirmed ice buildup on bottom of freezer, found evap drain iced over. Found service pointer W10632338E for this issue. Unit over 5 yr, only part is covered. Unit needs updated p-trap drain tube. Replaced with truck stock. Cleared ice from freezer bottom and evap drain tray. Drain clear. Op test good.; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Grandview Terrace, East Cleveland, OH 44112
Brian M.

Brian M.

DRYER MAYTAG MEDB835DW3 Cc unit not responding all the time Ran UI test no errors Could not duplicate an issue But installed new UI Op

Near Willow Cir, Aurora, OH 44202
Jeff M.

Jeff M.

DRYER KENMORE 11066662500 "Heating element is open and door switch is broken. Both parts needs to be replaced est only ; ordrng 1 279838 (element,heater) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

Near Courtland St, Fairport Harbor, OH 44077
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc FF evap frozen. Has been replaced before, once by us, and under the 1 year warranty customer said another company was out and did stuff to it as well. Found about 2-3 inches on evap of frost. Checked thermostat placement, correct. Checked and main control malfunctioning. Not sending out correct voltage through harness. Founf Service Pointer dated July this year. W11092686F. Ordering parts.***adding as 3 count. Lots of ice/frost. Will definitely take time to defrost; ordrng 2 2185788 (clamp)s and 2 67006425 (screw)s and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11457241 (KIT) and 1 WPW10389152 (support) and 1 WPW10501260 (cover-evap)"

Near Bears Paw, Elyria, OH 44035
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE104DSS1 Installed drain pump. Ran test cycle. Op test ok

Near Lakemont Ave, Euclid, OH 44123
Joe O.

Joe O.

RANGE FRIGIDAIRE FGF366CSE "Cc: front right burner not working, not signaling when pre heatedFound debris around burner. Ran test bake, found igniter pulling 2.4 amps. Unit is igniting. After preheat unit would not reignite. During preheat unit running over temp. Needs oven igniter and oven sensor. Advised customer the unit may still need control with the rising temps. Quoted for all 3 parts. Customer does not want to repair at this time"

Near Park Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

DRYER MAYTAG MDG4000AWW "Found defective coil not opening valves replace from t/s opt test ok ; used 1 279834 (COIL), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Foster Ave, Elyria, OH 44035
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG515S0EB1 Before I got to the home customer took the oven apart and clean the igniter. After that it worked 10 times in a row consistently the first spark; used 1 SENIORDISCOUNT (senior discount) from stock

Near Brownell Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Pump is not needed I ran the dishwasher I could not find a leak. Customer ran the dishwasher without the upper rack most likely caused the door to leak water

Near Fairgrounds Rd, Painesville, OH 44077
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Installed control Ran auto test and calibration OP Test Ok

Near E Garfield Rd, Aurora, OH 44202
Dan H.

Dan H.

WASHER ADMIRAL ATW4475XQ0 "Customer complaint that unit is leaking, found solenoid on valve rusted, leaking and not working, unit needs new valve ; ordrng 1 WPW10144820 (Valve), used 1 SHIPPING (shipping and handling) from stock"

Near Arden Ave, Lakewood, OH 44107
Brian M.

Brian M.

FREEZER WHIRLPOOL EVL209NBTQ00 "Cc unit not cooling Found unit off and unplugged Unplugged unit removed evap cover found unit to have good frost pattern within 5 mins of turning on Watch for several min found evap fan not running spun fan by hand and it took off but running really slow Stopped fan and it will not run on its own Needs evap fan ; ordrng 1 WP3-60336-001 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Bell Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint that unit is over heating and shutting off and flashing error code, ran diagnostics found f6e1(oven over temperature) error, oven temperature sensor is at 1100 ohms, unit needs new control ; ordrng 1 W11295998 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Harley Ave, Cleveland, OH 44111
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334GBS0 Cc unit not draining Found disposals plug Still in Knocked it out ran test cycle OP Test Ok

Near N Pine Ct, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SMBM "Installed ice maker. Ran manual ice harvest, ice maker indexed properly and filled mold with water. Op test good."

Near Shannon Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2976AEM03 "Cc unit freezer light out Found freezer light dead moved ff led to freezer and freezer to ff section Customer does not want to order new led ; ordrng 1 W11130208 (module), used 1 SHIPPING (shipping and handling) from stock"

Near Messenger Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4930XW3 "Cc unit tub separated from frame Found front right suspension rod broken away from bushing ball. Tub leaning. Customer stated unit was bouncing hard before this happened, she had thought it was simply overloaded. Unit needs suspension springs, also found tub ring broken in half. Unit will need tub ring as well. Customer not repairing at this time, estimate only.; used 1 SHIPPING (shipping and handling) from stock"

Near Belrose Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit tested good

Near N Creek Dr, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE334GPS0 "Installed main control and ui panel. Ran diagnostics cycle in entirely, no codes at end. All functions passed. Op test good."

Near Westwood Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed new part unit tested good

Near Nelmar Dr, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR KENMORE 596.766046 "Customer complaint fridge still getting warmer, confirmed, found compressor and fans running, tapped process line, unit in 27” vac, added a few ounces of r134a, was able to stabilize low side at 0 psi, frost forming on evap, customer will not be getting a CFC job for this used fridge, low side at 0 still after 10 minutes of runtime, advised cooling will last for an unknown amount of time as it has a pinhole leak in the sealed system, ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Corby Rd, Cleveland, OH 44120
Jeff M.

Jeff M.

DRYER AMANA NED7200TW Installed new part unit tested good

Near Swetland Rd, Madison, OH 44057
Jeff M.

Jeff M.

LAUNDRY CENTER WHIRLPOOL WTW5000DW2 Installed new part unit tested good

Near Maple Ave, Madison, OH 44057
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit tested good

Near River Rd, Perry, OH 44081
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW Installed new part unit tested good ; used 1 W10913953 (ACTUATOR) from stock

Near Parrish Rd, Conneaut, OH 44030
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed door harness and pantry control. Pantry ui function restored. Op test good.

Near Fay Rd, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7000DW0 "Cc: noise in spinFound bearings extremely loud in hand spin. Ran auto test. Could not remove wash plate. Needs wash plate, gear case and slide.Customer does not want to repair at this time"

Near Tote Rd, Rock Creek, OH 44084
Corey L.

Corey L.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Customer complaint dishwasher had been blinking for hours the outer door light and clean light power was cycled at breaker and today it is working and has completed the cycle, cycle complete when tech arrived, ran diagnostics, found f8e4 overfill, cleared, ran service test cycle, passed, found unit leaning forward slightly and under-countertop model should be installed under counter further to prevent spills from counter customer asked about, cabinets are new and unit needs to have new holes for mounting unit, advised to contact installer to get unit installed level and under counter"

Near Fowler Dr, Willoughby Hills, OH 44094
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer not drying well takes a long time, found unit without venting using a pantyhose zip tied to back of unit, started timed dry, unit is operating as designed, advised getting a proper ventless system from Lowe’s or amazon to better expel moisture from the dryer"

Near E 47th St, Cleveland, OH 44105
Corey L.

Corey L.

WASHER WHIRLPOOL CHW9160GW0 "Customer complaint of f29 error again, confirmed, cleared through diagnostics, found strike over tightened according to tech sheet f29 error steps show over tightening is possible, loosened strike to have a little play, ran perm press cycle all the way through, unit locked and unlocked, harness ordered is not complete harness for lid lock asm Called wpl tl spoke with Austin, advised to see if strike adjustment fixes issue and if continuity is seen testing dcs3 connection to lid lock then would need part W10664387 lower main harness"

Near Detroit Ave, Cleveland, OH 44102
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint after several vinegar cycles there was still dripping from the door, found unit leaning slightly, adjusted unit back to original position before sump was installed adjusting back and front feet, started quick wash cycle, let run 30 min, no leaking observed, left water mit mat again, advised if still leaking we will need to order clear door to help with the diagnostics"

Near Elmwood Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Installed new part unit tested good now the other shelf is starting to crack the cracks are not from abuse they almost look like they’re from old weathered plastics that’s just splitting like dry rot; ordrng 1 W11284453 (shelf-glas)

Near Austin Rd, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 The unit had a long fill no Fill I cycled the water valves unit tested good I cleared the code op tested good

Near Grove Dr, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Cc: not making iceFound ice maker is receiving 125v, ice maker lost home position. Needs ice maker; ordrng 1 WPW10190981 (icemaker16666), used 1 SHIPPING (shipping and handling) from stock"

Near Woodside Ave, Jefferson, OH 44047
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW6400SW1 Found the rotor screw got loose don’t know what kind of load cause it to get loose re tighten back up again opt test ok

Near Hidden Glen Dr, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc unit leaking inside Found evap drain pan iced over Cleared drain tube OP Test Ok

Near North St, Garrettsville, OH 44231
David R.

David R.

DRYER MAYTAG MEDC465HW0 Replaced parts. Tested. Good. Op test ok

Near W Sprague Rd, Cleveland, OH 44130
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer complaint things are getting frosty in FF section, customer had compressor replaced about 7-8 days ago. No gaps in gaskets. Icemaker is good, ice bin full. Right now unit is in defrost mode. Temp reading in FF 41*, FZ 8* Running through diagnostics mode, test 1 and 2 thermistor pass. Test 3 evap fan working, damper is opening and closing properly. Test 7 set to basic standard 8 hour defrost. Unplugged unit for 1 min to reset controls. Compressor turned on, sounds good. Set temps to 40* in FF 1* in FZ. Unit test good. Have customer keep an eye on it, if still frosting will order out damper control with thermistor. WPW10479155. As of now. Op test ok"

Near Huntington Park Dr, Strongsville, OH 44136
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW9400SW02 "Found error code f70 control failure and f71 ui center control failure unit will not do nothing giving estimate but found center control discontinued not repairable,opt test ok"

Near Canterbury Cir, Amherst, OH 44001
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4850HW1 Called cust when at house. Got called in to work. Reschedule for next week; schdld next appmnt for 8/20 THU !

Near Ivan Ave, Euclid, OH 44123
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KSSC48QMS01 "Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 77 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, found system in a 20” vacuum, nitrogen tested, no leaks heard at visible joints, frost pattern formed when refrigerant was added, system has an internal leak, unit is not repairable"

Near Glasgow Ln, Solon, OH 44139
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7000DW4 Cc of noise Found noise customer is hearing is the lid lock actuating Unit is running as designed

Near S Mantua St, Kent, OH 44240
Brian M.

Brian M.

DISHWASHER WHIRLPOOL DU1345XTVB5 Cc unit not powering on Found control bi metal open Replaced using back stock Ran test cycle OP Test Ok ; used 1 W10258275XXX (XXX DO NOT RESTOCK XXX) from stock

Near Creekledge Ct, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS311SDHM04 "Customer complaint fridge has bad condensation issue, confirmed found water droplets around diffuser and accumulation on top shelf, found ff door not sealing on left side near mullion, could not get gasket retrained to frame properly since the door gasket barely reaches cabinet and less than an 1/8th of magnet on gasket is touching frame, adjust door height, no change, unit needs new ff door, did not schedule a return advised we will schedule once tracking is received for door; ordrng 1 LW11259517 (dor-fip)"

Near Apple Ave, Cleveland, OH 44113
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit still leakingReviewed service pointer W11457481, found basket is spinning in cw direction. Per service pointer, removed vent deflector. Replaced stator motor using customer supplied pre Id part. Ran drain and spin to verify correct ccw basket spin direction. Ran quick wash cycle in entirety. No leaks from front door, no leaks under unit, no leaks inside unit. Op test good."

Near Hidden Glen Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5000DW2 "Found thermal cutoff fuse open gave estimate customer about had it with unit,she will get new"

Near Notre Dame Cir, Elyria, OH 44035
Brian M.

Brian M.

DISHWASHER GE GSD2200G00WW "Cc unit not washing Found sump assembly able to run but instead of washing it drainsNeeds motor and timer ; ordrng 1 WD26X10013 (motor/pump assy) and 1 WD21X10155 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Bristol Dr, Ravenna, OH 44266
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Installed water valve, purged water. Cycled ice maker. Op test ok"

Near Lincoln Ave, Parma, OH 44134
Joe O.

Joe O.

DRYER AMANA LEA30AW Cc: loud noise while runningFound blower wheel worn and vibrating inside blower housing. Blower wheel needs cut off and could damage motor shaft. Needs motor and blower wheelCustomer does not want to repair at this time

Near Duffield Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Customer complaint frz light not working and doors are slightly uneven, found light switch failed not opening up all the way to turn on light, replaced with ts surplus switch, op test good, adjusting feet off rollers would fix door un-even issue though customer is senior citizen and would like to be able to pull fridge out to clean without getting tools, doors are sealing well how unit sits ; used 1 W11396033X (SWITCHXXXSURPLUS) from stock"

Near Eldorado Trail, Strongsville, OH 44136
Dan H.

Dan H.

RANGE KITCHENAID KSDB900ESS0 "Customer complaint that oven is not working, unit keeps flashing, f3e1(bottom oven sensor open or shorted), bottom oven temperature sensor reads 1100 ohms, harness has continuity, unit needs new control; ordrng 1 W11099721 (CNTRL)"

Near Mayfield Rd, Chesterland, OH
Jeff M.

Jeff M.

FREEZER FRIGIDAIRE FFU20FC4AW2 I inspected the machine compressor is running good he transfer unit tested good could not find an issue; used 1 SENIORDISCOUNT (senior discount) from stock

Near Hall Rd, Andover, OH 44003
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 The unit is only getting 120 V of power between L1 and L2 there is 0 V customer needs an electrician

Near Beech St, Andover, OH 44003
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL MFI2665XEW6 Installed filter cover. Op test ok

Near Queen Mary Dr, South Euclid, OH 44121
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW2 The bearings in the transmission are fine the ball bearing sound customer is hearing was a quarter .

Near Creek Rd, Andover, OH 44003
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: moaning noise, temps going upFound temps in ff section at 52 degrees, and freezer at 52 degrees. Found unit in a 18in vac. Checked all connections for leaks with us. Could not locate leak. Called whirlpool tech line spoke with Robert. Advised him of the issue. He stated the unit is not repairable. Advised customer they should hear from someone within the next 3-5days"

Near River St, Willoughby, OH 44094
Jason N.

Jason N.

DRYER WHIRLPOOL WED7990FW0 "Cc unit still not dryingRan diagnostics, no codes stored. Tenant has a load in unit when I arrived, sheets and towels, everything was dry. All filters are clean, unit still heating well. Maint. Stated when they inspected unit for this complaint, they were also finding loads that were dry when they came out. Have not been able to duplicate issue at this time. Adjusted customer focused dryness to f2 for 15% more dry. Maint will monitor if tenant still has issues."

Near Mentor Ave, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cc unit not cooling both sections Customer stated not making ice anymore as well. Checked temps in unit, ff reading 41, freezer at 23 degrees. Freezer evap missing frost on lower half. Installed tap valve on process, on freezer cooling demand, low side reading 5 in vacuum. Unit has small refrigerant leak, most likely on ff evap for this model. Advised customer to contact WP to see if they could cover some of the repair cost, leaving open to hear back from them. Estimate only at this time. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Barberry Hill Dr, Mentor, OH 44060
Dan H.

Dan H.

DRYER MAYTAG MGDC465HW0 "Installed new thermal cut off kit, op test good"

Near Bowmen Ln, Parma, OH 44134
Jason N.

Jason N.

WASHER KENMORE 110.9258222 "Cc unit not spinning or drainingFound lid switch housing broken off inside top panel. Bypassed switch to drain water from tub. Unit needs lid switch.; ordrng 1 285671 (switch,lid3986), used 1 SHIPPING (shipping and handling) from stock"

Near Colonial Dr, Mentor, OH 44060
Dan H.

Dan H.

DRYER WHIRLPOOL WED8500DC3 "Installed new drum felt, op test good"

Near Berkeley Dr, Westlake, OH 44145
Corina B.

Corina B.

DRYER WHIRLPOOL GEW9200LQ0 "Replaced the thermal cutoff. Checked the heater, good. Checked the outside vent good airflow. Optest ok"

Near Knollwood Trail, Cleveland, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Cc food freezing, customer did say something had froze but it was right in front of the damper vent. Explained that if the item was blocking the airflow then the cold air could of just froze that certain item, have to keep things from in front of that damper and let the airflow circulate. Went through diagnostics, all components test good. Op test ok"

Near Valley Villas Dr, Parma, OH 44130
David R.

David R.

WASHER MAYTAG MVWC565FW2 "Checked had questions about unit, cycle selections and options. Went over with customer, ran diagnostics , good. Unit is good. Op test ok"

Near Belmere Dr, Parma, OH 44129
Joe O.

Joe O.

WALL OVEN KITCHENAID KOSC504ESS00 "Cc: no power, door lockedFound thermal fuse and thermostat open. Installed listed parts. Ran test bake. Unit is still not heating. Found no voltage from to control to elements. Needs control; ordrng 1 W10803993 (cntrl-elec)"

Near Belcourt Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

REFRIGERATOR AMANA ARS2664BB CC that the ff is not cooling. Found the bi metal was open. Steamed out evap. Replaced the bi metal from t/s. Optest ok. ; used 1 WR50X10010 (Thermostat) from stock

Near Cranbrook Cir, Middleburg Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFE04 20” vacuum on the low side 50 psi on the high side. Checked for uv light. Used nitrogen 180 psi bubble test on the connection can not find the leak. T/l Sterling, unit is non repairable.

Near Gilbert Ave, Parma, OH 44129
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint won’t rinse or spin, ran diagnostics found motor speed fault, motor unable to reach target rpm and over suds faults, cleared, found two dimes jammed between agitator and basket, cleared, found cap weak, humming loudly, unit needs capacitor ; ordrng 1 W11395618 (CAP)"

Near Pearl Rd, Cleveland, OH 44109
David R.

David R.

WASHER MAYTAG MVWC565FW2 "Cc of leaking. Turning on water from shut off, found water leaking at connection and going under down unit. Tightened cold water hose, tested, good. Ran diagnostics. Good. No leaks. Op test ok"

Near Alber Ave, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc: freezing food in ff sectionFound temps in ff section at 39 degrees. Found temps set to 38 in ff section and freezer set at 0. Called whirlpool tech line spoke with Dustin, advised of issue and previous repairs. Ohmed out thermistors, found ff thermistor(pins 1 and 2 on p5 connector) at 6.6k ohms, and freezer thermistor(pins 3 and 4 on p5) at 17k. He stated to check evap for defrost issues, or ice buildup. Evap checked good. Needs ui; ordrng 1 W11269232 (panel-ui)"

Near King Edward Ct, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW2 Unit is working as designed confirmed valve is working customer complaints that it doesn’t fill all the way to the top explain that is the way is design and advise how to load unit

Near Aurensen Rd, North Ridgeville, OH 44039
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not draining. Found broken glass by drain pump. Removed, tested pump before putting back on. Good. Also zipped tied drain hose higher underneath sink. Tested. Good. Op test ok"

Near Bunts Rd, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5500XW1 Shaft on motor is bent also gearcase cover broken gave estimate customer will not repair

Near Crestwood Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDP01ILBS0 "New control that I install came with fuse but new one is open replace fuse from truck stock they would be no charge,opt test ok ; used 1 8193762 (FUSE KIT ) from stock"

Near Usher Rd, Olmsted Township, OH 44138
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHX2325TP0 "Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker started cycle, found gear stripped, unit needs new ice maker ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Florida Ave, Cleveland, OH 44128
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit upper rack piece fell offCustomer stated a plastic clip came off upper rack, couldn’t get back on. Found front rack stop popped off. Reinstalled. Installed upper rack adjusters anyway, as unit still has old style plastic adjuster bodies. Op test good."

Near Worton Park Dr, Mayfield, OH 44143
David R.

David R.

WASHER MAYTAG MVWB835DW1 "Cc unit not taking correct commands, jumping time up to 2 hours, not draining. Went into error codes F0E3 overload, F0E5 off balance. Ran diagnostics test 51/52. All components working correctly. Lid lock, good. Valves, good. Agitate/ Spin, good. Drain Pump, good. Depending on cycle plus options unit can take longer cycles. Also unit senses basket, can add or take away time. Ran unit on Normal cycle, for 25 mins, watched time. No added on time, time fluctuations but nothing more than a couple of mins. Make sure on unit spin speed is not mistakenly turned off or low, depending on clothing. Go over owners manual for proper loading and detergent dosage. Found a lot of sides after diagnostics test. Unit test good. Op test ok"

Near W 136th St, Cleveland, OH 44111
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found ice maker bin empty cycle ice maker it will not cycle also reset power try again nothing and also verify valve working confirm ordering ice maker ; ordrng 1 W10882923 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Calista Dr, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG320M0BS3 "Igniter was bad replace from t/s,opt test ok ; used 1 12400035 (IGNITER 52.99) from stock"

Near W 100th St, Cleveland, OH 44102
Joe O.

Joe O.

WASHER MAYTAG MHW5630HW0 Cc: intermittently not spinningFound error codes f0e2(oversuds) f0e5(off balance). Ran quick test. Unit is very well balanced. Advised customer on soap usage. Found gouge on inner door from unit going off balance. Advised customer on soap usage and loading. Unit functioning as designed. Op test ok

Near Mountain Quail Pl, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MAV6200AWW "Customer wants to make sure unit is not leaking, started normal wash cycle unit filled, advanced to drain and spin, unit drained, removed front panel, checked in back, no leaks found, unit is operating as designed"

Near Stanford Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIV29PCMS01 Installed freezer evap fan and cleared ice from that area OP Test Ok

Near Lucky Bell Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

DRYER WHIRLPOOL GEW9250PW0 "Cc unit smells hot Found unit not cycling the heater Found heater relay welded closed Needs main control Main control is NLATried calling safety department but it just keeps ringing ; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml) and 1 8546219 (control board), used 1 SHIPPING (shipping and handling) from stock"

Near Mill Run, Aurora, OH 44202
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that unit got really hot and smelled like burning plastic, started bake for 400 degrees, oven heated up to 400 degrees, no unusual smells noticed, hot spot of unit is right above the vent, unit is operating as designed"

Near Crest Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new part unit tested good

Near Red Oak Ln, Rock Creek, OH 44084
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHV0 "Cc of upper rack coming apart. Replaced with t/s item but found out the last 2 digits changed, need a 95 instead of a 94, ordering adjuster kit out. ; ordrng 1 W10712395 (adjuster), used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"

Near Wainstead Dr, Parma, OH 44129
David R.

David R.

RANGE WHIRLPOOL WFG550S0HZ1 "Ran entitlement, customer purchased last year under 1 year warranty, Cc door stuck. Customer had power outage. Reset control by unplugging. Pressed clean button door locked and canceled. Unlocked. Door is free. Door hinges are messed up. Ordering out hinges and control; ordrng 1 W11258611 (cntrl-elec) and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near Northcliff Ave, Brooklyn, OH 44144
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc unit mullion heater hitting top Found mullion heater bowed out Needs mullion heater ; ordrng 1 WP12722803AP (rail-mulln)

Near Bainbridge Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC565FW "Cust showed pop, sent pic. CC that there is noises when it’s running. Ran diag no codes. Manual test agitate and spin. Checked basket center. Working as designed. Optest ok."

Near Gates Mills Blvd, Cleveland, OH 44124
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDP01ILWH3 "Cc unit not working Found UI board damaged and start button will not function Needs UI board ; ordrng 1 WP8531243 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

Near Doe Ct, Chagrin Falls, OH 44022
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Installed new control, op test good"

Near Oakhill Rd, East Cleveland, OH 44112
Corina B.

Corina B.

WASHER MAYTAG MVWB850YW0 "CC that the unit is leaking. Found oil leaking from the bearing. Will need a new bearings stator, rotor and rps sensor"

Near Bass Lake Rd, Newbury Township, OH 44065
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Cc unit temps still not cold enough.Customer(landlord) stated Frigidaire told him temps should be -6 to 0 in freezer and 32-37 in ff temps at all times. He recorded temps bouncing from 42-38 in ff and 0-3 in freezer. Temped unit when I arrived, freezer at 3 degrees, ff at 38. Checked frost pattern on evap again, good solid frost on entire evap, freezer damper set to coldest. Ff thermostat set slightly above max. Installed new thermostat to make sure. Advised customer temps we are seeing are pretty typical for most refrigerators. Unit is not in a temperature controlled aprt. Temp currently in this aprt is 85 degrees. Customer to continue to monitor."

Near Daleford Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

REFRIGERATOR AMANA SBD20MW Customer had unit off Installed defrost timer and bu metal Turned unit back on Normal frost pattern showed OP Test Ok Advised to give it 24 hours to cool Rolled over what he paid for on parts into labor charge

Near Spencer Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

DRYER MAYTAG MEDB835DC4 "Customer complaint of no power, found display not allowing any selections, control sending voltage to console control, unit needs overlay ; ordrng 1 W11158457 (overlay)"

Near Pearl Rd, Cleveland, OH 44109
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced panel. Good. Op test ok

Near Dogwood Ln, Olmsted Township, OH 44138
Corey L.

Corey L.

REFRIGERATOR KENMORE 596.766046 "Customer complaint freezer not cooling and now fridge is warm, confirmed room temp in both sections, fans on compressor is not, bench test to compressor passed, unit needs starter, quoted to replace with ts part, ok, replaced starter, op test good ; used 1 8201786 (STARTER) from stock"

Near Corby Rd, Cleveland, OH 44120
Jason N.

Jason N.

REFRIGERATOR GE GDSC3KCYAWW "Cc unit not coolingCustomer stated it’s been intermittently cooling then warming for awhile. Now it’s not cooling at all. Found compressor not running, start relay clicking. Changed start relay using misc truck stock. Compressor still will not start, ohmed out pins. All pins reading approx 4.7-10.2 ohms. Compressor drawing 8.8a on start. Compressor is locked up. Unit needs compressor. ; ordrng 1 WR87X20798 (compressor43115), used 1 SHIPPING (shipping and handling) from stock"

Near Stoney Springs Dr, Chardon, OH 44024
Jason N.

Jason N.

RANGE MAYTAG MER6600FZ2 "Cc unit sparked behind unitPulled rear panel, checked all wiring on harness and power cord. Found wire to bottom bake element pinched in side panel from assembly, insulation melted in 2 spots. Cut out bad wire, repaired with new wire. Ran bake test to 350 degrees. Op test good."

Near Plymouth Ridge Rd, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER MAYTAG MVWB765FC4 "Cust showed pop, sent pic. CC that there is not enough water going into the washer. Ran diag F8e1 Long Fill. Checked the hot and cold. Cold water valve was turned off. Turned the cold water valve on. Started a bedding, deep fill and deep clean. Unit filled with water."

Near E 149th St, Cleveland, OH 44120
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Insulation is sticking out on the corners of the new door. Took pictures. Will need a new door; ordrng 1 LW10858417 (Door)