Near Kirtland, OH 44094
Dan
Job Details:
08/16/2019
REFRIGERATOR AMANA ABB2224BRW01 "Customer complaint that unit is not co9ling, fresh food section temperature at 70 degrees , freezer section temperature at 24 degrees, evaporator fan is not running, no power to fan motor, found evaporator fan motor not connected at control, connected t
Near Brook Park, OH 44142
Gabriel P
Job Details:
08/16/2019
DRYER WHIRLPOOL WGD8540FW1 "Call tech line explain to him that I have found bottom cabinet dented also side cabinet and top lid it might be the cause of loud vibration; ordrng 1 W11168739 (door 223.52) and 1 W11215531 (base 124.96) and 1 W11233548 (panel OH 91.61) and 1 W11310043 (
Near Westlake, OH 44145
Gabriel P
Job Details:
08/16/2019
REFRIGERATOR WHIRLPOOL KBRS36FMB01 "Customer having high pish noise intermittently,is not making noise right now ,turn unit off waited few minutes then turn back on,no noise I won’t believe I could diagnose it today is not making the noise ,ask customer to when it happens again to record i
Near Mayfield Heights, OH 44124
Nicholas F.
Job Details:
08/16/2019
REFRIGERATOR GE GZS22DSJEFSS "Cc no water is dispensing and no ice is being made?unit need water valve.; ordrng 1 WR57X10032 (valve,water)"
Near Eaton Township, OH 44044
David R
Job Details:
08/16/2019
COOKTOP ELE JENN-AIRE JED8230ADS16 "Cc back burner stuck on high. Checked infinite switch, less than 1ohm. Will need switch; ordrng 1 WPW10391800 (switch-inf 70.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near South Russell, OH 44022
Corey L.
Job Details:
08/16/2019
WASHER WHIRLPOOL MVWX655DW1 "Customer complaint no matter what the load size is clothes come out wet and washer shakes a lot, found drive hub stripped, quoted to replace with ts part, ok, replaced, op test good ; ordrng 1 W10528947 (drive hub kit 26.16)"
Near Ravenna, OH 44266
Joe O
Job Details:
08/16/2019
WASHER GE GUD27ESSJ0WW Cc: not draining water from tub/not washingRan normal cycle Found unit to fill and drain. Will not wash. Just hums and shuts off. Found drain hose is ran up the back side of the dryer then ran downward to the drain tube. Advised customer drain tube should
Near Dorset, OH 44032
Jason N
Job Details:
08/16/2019
WASHER FRIGIDAIRE FFLE3911QW0 "Cc unit not cyclingRan wash test, lid locks, then unit sits there, after a few minutes started to fill then stops and sits again. Ran diagnostics, could not select fault code selections, kicked out of diagnostics. Tried running manual test functions, man
Near Chardon, OH 44024
Nicholas F.
Job Details:
08/16/2019
DRYER KENMORE 110.6120201 "Ccdryer is not heating.confirmed.dryer is getting 240 volts from outlet.dryer is getting power to timer.timer is not sending power.fuse,element, and thermostats are all within spec.unit needs timer ; ordrng 1 WPW10186032 (timer), used 1 SHIPPING (SHIPPIN
Near Mentor, OH 44060
Corina H
Job Details:
08/16/2019
DRYER MAYTAG MGDX655DW2 "CC that there is a gas smell in the drum. When opening the door there is a faint smell in the drum. Checked the gas lines, good. Will need a new valve. ; ordrng 1 W10823508 (burner-gas)"
Near Concord Township, OH 44077
Jeff M
Job Details:
08/15/2019
WASHER WHIRLPOOL WFW92HEFU0 Installed new part unit op tested good
Near Ashtabula, OH 44004
Jason N
Job Details:
08/15/2019
WASHER CROSLEY CAW42114GW1 "Cc unit not going into a spin/ drain, has to manually set itRan diagnostics, found codes f8e1 for long fill/no fill, found drain hose running along floor into basement drain. Advised customer that drain hose exit must be at least 30 above floor into a st
Near Painesville Township, OH 44077
Jeff M
Job Details:
08/15/2019
WASHER WHIRLPOOL WFW5620HW0 The door had rubber buildup from the gaskets I cleaned the rubber buildup off unit tested good
Near Ashtabula, OH 44004
Jason N
Job Details:
08/15/2019
KITCHEN WHIRLPOOL WDF520PADM7 "Cc unit not drying dishesCustomer stated cups and plastics bowls still have water on them. Advised that plastics will not fully dry. Found rinse aid dispenser empty, advised use of rinse aid to help with drying process with other dishes. Provided samples
Near Conneaut, OH 44030
Jason N
Job Details:
08/15/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Installed friction sleeve. Tested door operation. Op test good.
Near Conneaut, OH 44030
Jason N
Job Details:
08/15/2019
WASHER AMANA NTW4516FW2 "Cc unit not finishing cyclesRan diagnostics, found codes f5e2 for lid lock fault. Found debris in latch, cleaned out and lubed up. Checked lid lock function manually, lid lock working correctly. Replaced control board. Ran auto test and calibration. op t
Near Conneaut, OH 44030
Jason N
Job Details:
08/15/2019
MICROWAVE GE PVM1870SM1SS "Cc unit does not turn offCustomer stated they have to leave the door open to keep it from running.Confirmed when door closed, unit heating. Pressing cancel does not turn it off, relay stuck closed on control board. Unit needs control board. Customer not
Near Parma, OH 44129
Nicholas F.
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL MRT311FFFZ00 Cc gasket is not sealing.level refrigerator and added petroleum jelly to gasket advice customer it will take 6 months for gasket to settle in place.
Near North Madison, OH 44057
Jason N
Job Details:
08/15/2019
WASHER MAYTAG MVWC300XW0 "Cc unit not workingFound unit with lid lock light flashing. Unplugged unit for 10 seconds, was able to reset Ran diagnostics, found code f1e1 for main control fault. Ran auto test and calibration, all functions passed. Started normal cycle, unit operatin
Near Bay Village, OH 44140
Nicholas F.
Job Details:
08/15/2019
RANGE KENMORE 790.3668501 Cc range is not heating.confirmed.started bake at 350 unit is only pulling 2.5 amps.unit gas a weak ignitor.unit needs new ignitor.i stalled new ignitor op test good; used 1 12400035 (IGNITER) from stock
Near Solon, OH 44139
Brian M
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL BB20V1E Recovered refrigerant Installed compressor and dryer Ran a 28 inch vac for 20 minsRecharged unit with 4.5 oz or r134a Frost pattern showed on evap 50 degrees in freezer and 55 in fridge temps are dropping at the time of leavingAdvise to let cool 48 hours
Near Cleveland, OH 44144
Corey L.
Job Details:
08/15/2019
DRYER WHIRLPOOL WED500DW2 "Customer complaint dryer not heating, confirmed, found thermal cutoff open, replaced cutoff with ts part, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style ve
Near Lorain, OH 44052
David R
Job Details:
08/15/2019
DRYER WHIRLPOOL WED4950HW0 "Cc of noise. Explained to customer normal sounds of dryer. Went over and checked out dryer to make sure nothing was loose or banging around, everything checks good. Op test ok"
Near Elyria, OH 44035
David R
Job Details:
08/15/2019
WASHER MAYTAG MVWX655DW1 "Cc of unit not spinning. No error codes. Basket is moving freely. Looked underneath, belt is in place. Ran service mode. Agitate, drain worked good, spin mode started up but wasplate spinned and basket did not for about 3 seconds then cut off. Found bad
Near North Olmsted, OH 44070
David R
Job Details:
08/15/2019
RANGE WHIRLPOOL WGE745C0FS00 "Cc top oven is good, bottom over is the one messing up, said bottom oven is off lower by 25. Checked temp sensor, 1087. Checked calibration for bottom oven, at +5. Calibrated it up 5* more to 10*. Set oven thermometer inside. When pre heating was done,
Near Willoughby, OH 44094
Joe O
Job Details:
08/15/2019
REFRIGERATOR FRIGIDAIRE FGHN2866PF4A "Installed control, thermistor, and thermostatOp test ok"
Near Avon, OH 44011
Corey L.
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint of freezing temps in ff section, confirmed temps were 25-35 temp set at 39, thermistor passed checks, damper passed tests, replaced control with parts sent, customer said she did not get another part only control, set temp back to reco
Near Chagrin Falls, OH 44022
Jeff M
Job Details:
08/15/2019
RANGE JENN-AIR n/a Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near North Royalton, OH 44133
Dan
Job Details:
08/15/2019
FREEZER WHIRLPOOL WRF535SWHV00 "Installed new door, op test good"
Near Shaker Heights, OH 44120
Dan
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL GX5HDXVQ02 "Customer complaint that freezer section door is not sealing, found frost chunk built up on evaporator wall preventing door from closing, removed, door seals, op test good"
Near Parma, OH 44134
Nicholas F.
Job Details:
08/15/2019
WASHER WHIRLPOOL WTW4816FW2 "Installed new door latch from truck stock.door latch sent to customer was broke.control not registering door latch unit needs new control; ordrng 1 W11170319 (cntrl-elec), used 1 W11307244 (DOOR LOCK) from stock"
Near Walton Hills, OH 44146
Brian M
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer showed pop Cc of no ice Found ice maker twisted and not going back to home position Replaced using truck stock Ran test harvest OP TEST OK ; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock
Near Mentor, OH 44060
Jeff M
Job Details:
08/15/2019
DRYER KENMORE 110.7813241 Installed new part unit op tested good
Near North Ridgeville, OH 44039
David R
Job Details:
08/15/2019
WASHER MAYTAG MVWB835DC3 "No error codes. Hot and cold line are good, tested manually. Put in new control, ran test 51/52. Checked underneath lid and underneath unit. All components check fine. Ran load on normal cycle. All tested good. Op test ok."
Near Strongsville, OH 44149
Nicholas F.
Job Details:
08/15/2019
WASHER WHIRLPOOL WTW7500GC0 Cc washer is not working/buzzing.ran diagnostic found f5e4 lid not opened between cycles.and f9 e1 drain pump system problem long drain.ran manual test lid lock locked drain pump did not turn on.pump is pulled in.unit needs drain pump and control ; ordrng
Near Painesville, OH 44077
Jason N
Job Details:
08/15/2019
REFRIGERATOR MAYTAG MBF1958FEZ02 "Installed control board and harness. Programmed control to correct code, 21. Op test good."
Near North Perry, OH 44081
Jason N
Job Details:
08/15/2019
REFRIGERATOR MAYTAG MRT311FFFH00 "Cc when opening ff door unit making squeak noiseFound installers tried to use shim under hinge side, sound coming from height adjustment wheels under unit. When door opened, weight from door causes unit to creak from wheel. Same thing will happen on othe
Near Avon, OH 44011
Corey L.
Job Details:
08/15/2019
WASHER WHIRLPOOL WFW5620HW0 "Replaced parts listed, ran quick wash, op test good"
Near North Olmsted, OH 44070
Corey L.
Job Details:
08/15/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint washer not draining water still in basket, confirmed, emptied water, found razor blade in drain pump, cleared debris, op test good"
Near Mentor, OH 44060
Jeff M
Job Details:
08/15/2019
WASHER WHIRLPOOL WTW8200YW0 Installed new part unit op tested good
Near Willoughby, OH 44094
Joe O
Job Details:
08/15/2019
REFRIGERATOR AMANA ARS9168AW0 Customer wanted Freon removed so he can dispose of the refrigerator(not cooling). Recovered 1.6 oz of refrigerant.Op test ok
Near Rootstown Township, OH 44240
Brian M
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of no cool Found evap frosted over Ran manual defrost heater ok Found thermistor out of range Replaced using truck stock Defrosted evap all the way OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock
Near Mentor, OH 44060
Dan
Job Details:
08/15/2019
DRYER SAMSUNG DV331AEWXAA "Found element open, unit needs new element ; ordrng 1 DC97-14486A (ELEMENT 157.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Olmsted, OH 44070
Corey L.
Job Details:
08/15/2019
DISHWASHER KITCHENAID KUDS30IXBL1 "Customer complaint dishwasher wheels on upper rack are falling off, confirmed, replaced adjusters with kit sent, op test good"
Near Cleveland, OH 44118
Joe O
Job Details:
08/15/2019
WASHER WHIRLPOOL WFW96HEAW0 Installed mcuRan quick testOp test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Garfield Heights, OH 44125
Corey L.
Job Details:
08/15/2019
WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint washer has error codes, confirmed ran diagnostics found f3e1 water level fault, and f8e1 no water detected, pressure hose checks good, pressure switch failing, unit passed calibration test, started quick wash, unit started draining and
Near Shaker Heights, OH 44122
Joe O
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL ED5PHEXRQ00 Cc: frost build up in ice chute/ no guide for ice chuteFound ice chute door is closing and sealing properly. Found guide over ice chute missing. checked gaskets to ensure they are sealing as well. All check good. Needs ice guideCustomer does not want to r
Near Shaker Heights, OH 44120
Corey L.
Job Details:
08/15/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint washer gets stuck on rinse and spin cycles, unit was in spin cycle with lid unlocked and paused, started cycle, washer just hummed, basket moves freely, tach test passed, capacitor failed, F7e1 basket speed fault, f2e1 stuck key, clear
Near Willowick, OH 44095
Joe O
Job Details:
08/15/2019
REFRIGERATOR KITCHENAID KRFF305EBL00 Cc: frost build up in freezer/ ice buildup in vent for refrigerator/ freezing food in refrigeratorFound gaps and rips in both ff and freezer gaskets. Tested damper motor for operation. Found damper motor functioning. Advised customer that air needs to hav
Near South Euclid, OH 44121
Joe O
Job Details:
08/15/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Steamed evaporatorInstalled control and ff evap coverOp test ok
Near Elyria, OH 44035
David R
Job Details:
08/15/2019
RANGE WHIRLPOOL WFE525S0HV1 Burners working fine. On cooktop are a couple scratches on dual element burner. Ordering cooktop ; ordrng 1 W11156895 (COOKTOP)
Near North Olmsted, OH 44070
Corina H
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Replaced the evap fan. No water to unit. Optest ok
Near Valley View, OH 44125
Corey L.
Job Details:
08/15/2019
DISHWASHER WHIRLPOOL WDF320PADB2 "Replaced sump asm, op test good"
Near Novelty, OH 44072
Dan
Job Details:
08/15/2019
REFRIGERATOR JENN-AIR JS48PPFXDA "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees , freezer section temperature at 45 degrees, found evaporator fan not running, evaporator fan motor is receiving power, unit needs evaporator fan motor, part is
Near Chagrin Falls, OH 44022
Dan
Job Details:
08/15/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that after power outages unit will not start and needs to be reset by lifting and closing lid 6-7 times, ran diagnostics no error codes found, unplugged unit to simulate power outage, control did not come back on , diagnostics led is
Near Lakewood, OH 44107
Corina H
Job Details:
08/15/2019
REFRIGERATOR TAPPAN TRT16NRHW2 Replaced the defrost timer. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Saybrook Township, OH 44004
Jeff M
Job Details:
08/15/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PE8A Installed new part unit op tested good
Near Euclid, OH 44117
Joe O
Job Details:
08/15/2019
DRYER MAYTAG MEDC465HW0 Cc: not drying properlyFound temps inside unit at 358 degrees. Found temps out of the rear of unit at 160 degrees. Found venting coiled up behind unit (took pics). Found venting to be clear of obstructions. Customer shortened venting. Unit functioning as
Near Mayfield Heights, OH 44124
Nicholas F.
Job Details:
08/15/2019
REFRIGERATOR GE TFX25JPCG AA Cc refrigerator is leaking confirmed.found ice block in bottom of freezer.evaporator drain tube is clogged needs to be steamed out and replaced drain tube is unavailable.steamed out drain.customer does want repair
Near Avon Lake, OH 44012
Corina H
Job Details:
08/15/2019
DISHWASHER MAYTAG MDB4949SDE2 "CC that the unit is leaking. Started a cycle found water leaking from the float switch. Will need a new float and gasket. Office to order parts; ordrng 1 WP8531743 (gasket 2222) and 1 WPW10195036 (float assembly 3659) and 1 WPW10195038 (nut 446), used 1
Near Bedford Heights, OH 44146
Jeff M
Job Details:
08/15/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 the turn tube on the evaporator there is not enough material to work with and what material is available it’s flattened I would not be able to get a good solder on it Tech line recommended sending a lock ring technician to attempt to finish the repair. ;
Near Valley View, OH 44125
Dan
Job Details:
08/15/2019
WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not starting, ran diagnostics found f5e4(lid not open between cycles) and f2e1(stuck key) error codes , all buttons on user interface are working, unit is not starting, unit needs new control; ordrng 1 W11162440 (cntrl-el
Near Broadview Heights, OH 44147
Dan
Job Details:
08/15/2019
DRYER WHIRLPOOL WGD9200SQ0 "Pulley shaft is too worn to replace pulley, unit will need new shaft, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ord
Near Avon Lake, OH 44012
Corina H
Job Details:
08/15/2019
WASHER WHIRLPOOL WTW7500GC2 "CC that there is a noise when it runs. Ran a normal load. Found the gear case, stator, rotor and rps scraping. The bolt to the rotor is tight. Office to order parts. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutc
Near Solon, OH 44139
Brian M
Job Details:
08/15/2019
DISHWASHER KITCHENAID KDTM354DSS5 Cc of unit not washing Found sump to be getting power but not kicking on Needs sump assembly ; ordrng 1 W10805015 (pump&motor)
Near Avon, OH 44011
Corey L.
Job Details:
08/15/2019
REFRIGERATOR GE GFE29HSDASS "Customer complaint water dispenser button broke again and is stuck in, confirmed water button stuck in, corrected button, advised customer to touch button in the center at the led to prevent button from breaking, ordering another display asm; ordrng 1 WR
Near Avon Lake, OH 44012
Corina H
Job Details:
08/15/2019
WASHER WHIRLPOOL WTW5821SW0 "CC the the lid lock is not working. Found the latch is broken. Will need a new latch. Office to order part; ordrng 1 WP8318084 (switch-lid 3065), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bay Village, OH 44140
Nicholas F.
Job Details:
08/15/2019
REFRIGERATOR KITCHENAID KFCP22EXMP5 "Cc freezer door is off track and unit won’t make ice.confirmed wheel is broke off right track of door.evaporator drain tube is clogged Ice maker cycled never found home position never called for water unit needs new icemaker,door tracks drain tube.Cust
Near East Cleveland, OH 44118
Dan
Job Details:
08/15/2019
FREEZER FRIGIDAIRE FFFU14F2QWA "Customer complaint that unit is not freezing, temperature at 48 degrees, no frost pattern on evaporator , unit needs new compressor and evaporator , customer does not want repair at this time; ordrng 1 297411253 (compressor 228.16) and 1 297414800 (evapo
Near Painesville Township, OH 44077
Jeff M
Job Details:
08/15/2019
DRYER WHIRLPOOL WED9400SW0 The units heating element is open it is gettin 240vac ; ordrng 1 WP8544771 (element)
Near Bay Village, OH 44140
Corina H
Job Details:
08/15/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "CC that the unit is not cooling. Found ff 58* freezer 38*. Found the first evap covered in ice and frost. Will need a new evap fan harness. Office to order part. Whirlpool is sending an authorization for parts; ordrng 1 W11087438 (motor-evap 8366), used
Near Avon Lake, OH 44012
Corina H
Job Details:
08/15/2019
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Replace the nut. Will need a bolt to install microwave. Optest ok. ; ordrng 1 W10821385 (hard-mount)
Near Shaker Heights, OH 44122
Dan
Job Details:
08/15/2019
WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint that unit was not spinning and door was not opening, ran diagnostics found f6e1(serial miscommunication between central control unit and motor control unit) error code, started test cycle unit flashed f5e1(door switch error) error cod
Near Chardon, OH 44024
Nicholas F.
Job Details:
08/15/2019
DISHWASHER GE GDT580SMF6ES "Cc dishwasher is not powering on.tested outlet outlet has power getting 120 volts at terminal block.ui and control are not powering up.unit needs new ui and control.customer does not want repair at this time; ordrng 1 WD21X21916 (elect cont bd) and 1 WD2
Near Maple Heights, OH 44137
Corina H
Job Details:
08/14/2019
WASHER MAYTAG MVWB835DW0 "Replaced the gearcase, rotor, stator, wire harness, main control and clutch. Brought core back for return. Ran a calibration. Started a normal cycle and a drain and spin. Optest ok."
Near North Madison, OH 44057
Joe O
Job Details:
08/14/2019
FREEZER UPRIGHT FRIGIDAIRE FFU20F9GW0 "Cc: not freezingFound temps of 46 degrees. Found unit pulling 2.3 amps. Only has a partial frost pattern. Spoke to BJ advised him of what’s going on. He had me tap the system found pressure at 55 psi unplugged. Plugged unit in found unit in a 10 inch vac
Near Cleveland, OH 44111
Corey L.
Job Details:
08/14/2019
WASHER AMANA NTW4605EW0 "Customer complaint washer not turning on, confirmed cycle not starting, green led is on, ran diagnostics found f5e1 lid switch fault, f7e6 motor fault, f8e1 no fill long fill and f2e1 stuck key, drain hose laying on floor, moved to sink, lid lock failed,
Near Bay Village, OH 44140
Corey L.
Job Details:
08/14/2019
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Replaced customer supplied user interface under customer’s request, no change, replaced main control, programmed control, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details:
08/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "customer complaint dishwasher is not cleaning dishes, ran diagnostics found F4e3 wash motor didn’t start, f7e1 no heat, found wash motor failed, replaced with ts sump asm, heat circuit tests good, op test good; used 1 W11085683 (PUMP&MOTOR) from stoc
Near Avon Lake, OH 44012
Corey L.
Job Details:
08/14/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dw door seems like it’s hitting something when opened and closed and upper rack speaks loudly when pulling out, confirmed, found kickplate installed too high interfering with door hinge, adjusted kickplate, upper rack needs adjuster ki
Near Westlake, OH 44145
Corey L.
Job Details:
08/14/2019
REFRIGERATOR JENN-AIR JS48NXFXDW10 "Customer complaint frz door seal is loose and creating frost, confirmed, magnetic strip on seal slid down both top corners not sealing, needs frz gasket, quoted, customer does not want repair at this time, gasket WP2266901 used 1 SHIPPING (SHIPPING AND H
Near Lakewood, OH 44107
Corey L.
Job Details:
08/14/2019
DISHWASHER KITCHENAID KUDI01ILWH1 "Customer complaint door falling open, confirmed, found left linkage broken, found sp 4317369 pertaining to linkage, unit needs link kit; ordrng 1 8194001 (LINK KIT)"
Near Fairview Park, OH 44126
Nicholas F.
Job Details:
08/14/2019
WASHER MAYTAG MHW6630HC0 Cc washer is not spinning out close.ran diagnostic found f0e2 oversuds f0e5 off balance load cleared codes ran quick test cycle unit passed all cycles.unit is sitting on wood pallet causes it to go off balance when spinning.
Near North Olmsted, OH 44070
Corey L.
Job Details:
08/14/2019
WASHER MAYTAG MVWC200XW1 "Customer complaint washer was leaking water pooled up in front, no signs of water on cabinet or components, pressure hose tests pass, started small cycle, unit filled and advanced to wash, unable to duplicate the problem, left water mit mat for customer
Near Lakewood, OH 44107
Corey L.
Job Details:
08/14/2019
DRYER MAYTAG MGDB750YW2 "Customer complaint dryer is rattling because latch is broken and loose, confirmed, quoted to swap latches from one side to the other plus price of latch if needed, latch not needed, swapped right with left latch, op test good"
Near Rootstown Township, OH 44266
Brian M
Job Details:
08/14/2019
DRYER MAYTAG MDG2500BWW "Cc of noise found belt worn and pulleys worn as well Needs. Belt idler pulley and 2 rollers ; ordrng 2 12001541 (bearing & roller asy3018)s and 1 WP33002535 (belt2222) and 1 WP6-3700340 (bearing1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Ravenna, OH 44266
Brian M
Job Details:
08/14/2019
WASHER MAYTAG MVWB835DW1 Cc unit will not always go to selected mode unit jumps cycle selection and also that unit will not always complete a cycle Found unit not staying on selected cycle Found error for communication f6e3 Ran auto test did not complete Ran manual test for lid l
Near Oberlin, OH 44074
David R
Job Details:
08/14/2019
DRYER MAYTAG MEDX700XL0 Squealing noise while running. Idler pulley is worn down. Replaced with dryer kit off t/s. Tested with clothes in. Op test ok; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock
Near Elyria, OH 44035
David R
Job Details:
08/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Unit is cooling. Fz temp at -1* and FF at 39*. Took over cover and has frost pattern. Unit is good. Op test ok.
Near Kent, OH 44240
Brian M
Job Details:
08/14/2019
REFRIGERATOR MAYTAG MFT2776DEM00 "Called whirlpool they advised to make sure thermistors are in correct location and ohming out properly Light blue and pink p8 connector and to defrost evap, also to make sure three way valve is plugged in all the way and doesn’t have corrosion, advised t
Near Avon, OH 44011
David R
Job Details:
08/14/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Cc no cool. FF temp 80*, Fz temp 80*. Dual Evap. Looked at compressor. Customer had us out here in 2015 to replace Evap, compressor and put in UV filter. Tapped system, pressure was 30, plugged in and went into a vacuum. Talked to BB, checks all joints o
Near North Ridgeville, OH 44039
David R
Job Details:
08/14/2019
DISHWASHER MAYTAG MDB4949SDM2 Replaced dispenser. Tested to make sure it opened. Op test ok
Near Olmsted Township, OH 44138
David R
Job Details:
08/14/2019
RANGE AMANA ACF3315AK "Cc top burners aren’t working, can hear clicking but is really intermittent, been using matches to start fire up. When I tried the burners, nothing lit up. 120 going across spark module when knob turned. Ordering spark module.; ordrng 1 WP31962701 (modul
Near Kent, OH 44240
Brian M
Job Details:
08/14/2019
WASHER WHIRLPOOL WTW4816FW2 Cc unit wasn’t working but now is Ran diagnostics found error for over sudsRan auto test and calibration OP TEST OK Advised customer that it may be to much soap or fabric softener I do not have parts customer does
Near Olmsted Falls, OH 44138
David R
Job Details:
08/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc not going through cycle. F8E1 no fill long fill error. Found water valve cold bad, replaced valve from t/s. Tested. Both hot and cold working. Looked and saw customer has drain going directly into floor. Advised to look into owners manual about drain
Near Ravenna, OH 44266
Brian M
Job Details:
08/14/2019
DRYER WHIRLPOOL WED4815EW1 Cc of noise Found noise coming from idler pulley Replaced using truck stock OP TEST OK ; used 1 691366 (
Near Streetsboro, OH 44241
Brian M
Job Details:
08/14/2019
DRYER MAYTAG MEDC465HW0 "Cc of no heat Found thermal fuse thermal cutoff and heater open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279816 (CUTOFF), 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
Near Parma, OH 44130
David R
Job Details:
08/14/2019
RANGE WHIRLPOOL WFE540H0ES0 Replaced all parts. Tested cooktop and bake/broil. Op test ok
Near Parma, OH 44129
David R
Job Details:
08/14/2019
WASHER MAYTAG MVWX655DW0 "Replaced control, suspension, hub kit, washplate. Ran service test and calibration, no banging around, all components test good. Leveled feet out. Op test ok"
Near Streetsboro, OH 44241
Brian M
Job Details:
08/14/2019
RANGE WHIRLPOOL WFG525S0HV0 Installed trim pieces and screw OP TEST OK
