Near Middleburg Heights, OH 44130
David R
Job Details: 10/01/2019
RANGE FRIGIDAIRE FGEF3058RFA "Cc was cooking and before food was done they opened oven and smoke was coming from inside. Customer said food inside had spilled over, so that could of been the cause of the smoke. Checked sensor, in range. Checked convection fan, good. Bake and broil go
Near Amherst, OH 44001
Gabriel P
Job Details: 10/01/2019
RANGE WHIRLPOOL WEG515S0FS0 Replace harness and igniter but it didn’t take care spoke to bj about issue ask me to order control module and burner if I can get a senior tech for training purpose in case I’m missing something I would appreciate ; ordrng 1 W10898291 (module-spk) and 1
Near Independence, OH 44131
Corey L.
Job Details: 10/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint there is a series noise during the spin cycles and clothes are not spun out the best, ran drain and spin, confirmed metal objects lodged in drain pump, unit needs new drain pump; ordrng 1 W10727777 (pump-water)"
Near Mentor, OH 44060
Joe O
Job Details: 10/01/2019
DRYER WHIRLPOOL WED4815EW1 "Cc: not drying properly, lint screen not catching lintCustomer Has extremely long dryer vent. Found the vent going outside has no air flow coming out when unit is running and she had a vent booster fan installed. Disconnected vent from rear of unit. Unit
Near North Madison, OH 44057
Arthur V
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Found wire on fill tube shorted. Needs fill tube assy and icemaker ; ordrng 1 W11099789 (icemaker) and 1 W11366500 (FILL TUBE)
Near Valley View, OH 44125
Corey L.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRFA32SMHZ02 "Installed slides, op test good"
Near Brecksville, OH 44141
Jeff M
Job Details: 10/01/2019
COOK TOP WHIRLPOOL W5CE3625AB00 Customer is having an issue with the machine not simmering unfortunately that particular model has only 1 warming elements and one other element that is even remotely capable of simmer. But she wants to use it for the power burner for simmering soup all n
Near Madison, OH 44057
Dan
Job Details: 10/01/2019
DRYER MAYTAG MEDC215EW1 "Customer complaint that unit is not heating, confirmed , found thermal cut off open. Installed new cut off kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should repl
Near Columbia Station, OH 44028
David R
Job Details: 10/01/2019
DRYER SAMSUNG DV45H6300EG/A3 "Cc unit isn’t going into cycle. Found belt ripped off and bad pulley.; ordrng 1 DC93-00634A (PULLEY 44.42) and 1 6602-001655 (BELT 38.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Wickliffe, OH 44092
Joe O
Job Details: 10/01/2019
REFRIGERATOR FRIGIDAIRE BFHS2611LM1 "Cc: not dispensing iceFound ice bin is broken and ice getting stuck inside. Needs ice bin. Customer to install.; ordrng 1 241860803 (ice container asm13942), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Wickliffe, OH 44092
Joe O
Job Details: 10/01/2019
RANGE WHIRLPOOL WFE710H0AE1 "Cc: she seen a flash and opened the door and seen smokingFound bake element open. Needs bake element. ; ordrng 1 W10779716 (elmnt-bake5857), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Perry Township, OH 44081
Arthur V
Job Details: 09/30/2019
REFRIGERATOR KENMORE 106.589538 Customer stated that neighbor came over to change water filter and water leaked all over her floor and hallway carpet. After securing filter water leak stopped. Ran plenty of water thru unit no leaks. Unit is working at this time. Advised customer to get
Near Mentor, OH 44060
Joe O
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc: loud at start up, doesn’t dispense ice until you pull cup awayRan compressor, fans and damper tests. Tested ice dispenser. Could not duplicate issue. Unit functioning as designed. Op test ok"
Near Lyndhurst, OH 44124
Dan
Job Details: 09/30/2019
DRYER MAYTAG LDG7314AAE "Customer complaint that unit is not heating, started timed dry cycle, unit heated, burner is short cycling, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL 22.45) from stock"
Near Cleveland, OH 44109
Dan
Job Details: 09/30/2019
REFRIGERATOR/TOP MAYTAG MRT519SZDM00 "Customer complaint of frost in freezer section, confirmed, found evaporator frozen solid, cleared evaporator , installed new thermistor"
Near Garfield Heights, OH 44125
Dan
Job Details: 09/30/2019
RANGE WHIRLPOOL WFG320M0BS "Customer complaint of gas smell when oven is turned on, started bake for 350 degrees , burner did not light, igniter is weak, in new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Parma, OH 44129
Dan
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that no matter what they do unit fills with the same amount of water, ran diagnostics no error codes found, started normal wash cycle , unit filled to normal level and began washing, unit is operating as designed"
Near Garfield Heights, OH 44125
Dan
Job Details: 09/30/2019
REFRIGERATOR AMANA ART318FFDW06 "Customer complaint that freezer section door does not seal properly and that the delivery guys jacked the door all up(which has already been replaced) customer want a new unit due to wear and tear on compressor, found freezer section door not sealing pro
Near Moreland Hills, OH 44022
Dan
Job Details: 09/30/2019
RANGE GE PHP9030DJ1BB "Installed new cooktop, op test good"
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 09/30/2019
REFRIGERATOR AMANA ARB8057CW Found cold control to freezer set at coldest causing freezing issue in fresh food because thr only setting for fresh food is a baffle. Reset cold control to a medium setting. Temp in freezer was minus 6 before resetting t stat. Unit op test good. Custom
Near Wickliffe, OH 44092
Arthur V
Job Details: 09/30/2019
WASHER GE GTW460ASJ4WW "Replaced lid lock assy,cleaned both pulleys with degreaser and replaced belt, reamed out air dome port with a 1/16 inch drill bit. Tested in spin. Unit went into high speed spin. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44134
Dan
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 43 degrees ,nothing found frozen, air baffle is not closing, unit needs new air damper; ordrng 1 WPW10196393 (damper control assy)"
Near Lakewood, OH 44107
Jeff M
Job Details: 09/30/2019
WASHER WHIRLPOOL WFW95HEDC0 The glass on the door was extremely dirty. The gasket looked fine no rips
Near WARRENSVL HTS, OH 44122
Dan
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFI2570FEW01 "Installed new rollers, op test good"
Near Cleveland, OH 44109
Jeff M
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW2000HW0 The was a pin missing from the front right shock. I had a metal pin like rod with the hole reassembled the units should test good
Near Mentor, OH 44060
Joe O
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Cc: freezing vegetables on second shelf in ff sectionFound temps in ff at 38-39 degrees and freezer at 5 degrees. Customer has a bag of wheat directly in from of vent. Advised that it could cause the cold air to flow directly down to second shelf. Could n
Near Mentor, OH 44060
Joe O
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc: not heating/dryingStarted normal cycle. Found water tap cold at the beginning of a cycle. Advised customer to run water at the sink prior to starting the unit. Found error code f7e1(no heat). Found heating element open. Needs heating element; ordrng 1
Near Cleveland, OH 44102
Jeff M
Job Details: 09/30/2019
WASHER MAYTAG MHW3505FW1 "The unit has a pressure sensor error code along fill and a long drain error code needs a pressure sensor. it also has a miscommunications from the main control to the user interface both controls are needed. this is a stack unit in a small location so 2
Near Bainbridge Township, OH 44023
Brian M
Job Details: 09/30/2019
DRYER WHIRLPOOL WED9750WW0 Cc of drum not spinning Found idler pulley damaged and has fell off shaft Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279640XXX (XXXDO NOT RESTOCKXXX) from stock
Near Cleveland, OH 44135
Jeff M
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW8500DW The wash plate splines are wore down along with the splines on the gearcase shaft. both agitator and transmission needs to be replaced at the same time; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)
Near Auburn Township, OH 44023
Brian M
Job Details: 09/30/2019
WASHER MAYTAG MVWB725BW0 Cc of lid lock not working Ran lock test lock is intermittently working Needs lid lock EST only
Near Russell Center, OH 44072
Brian M
Job Details: 09/30/2019
REFRIGERATOR GE ZIS48NSE Cc of unit not cooling but when it was unit would freeze things in the fridge Unit is a r12 system Found evap fan not running found ice build up around fan Cleared up ice and fan started to run as normal Found unit to be frosted up pretty good but can not
Near Madison, OH 44057
Arthur V
Job Details: 09/30/2019
DISHWASHER MAYTAG MDB4949SDE3 Replaced motor sump assy. Advised customer unit is not installed properly. Drain hose (black rubber style) goes thru the floor and back up under the sink. Way too much drain hose and not the proper hose. Customer is aware. Unit op test good.
Near Cleveland, OH 44109
Jeff M
Job Details: 09/30/2019
WASHER AMANA NTW4516FW3 The unit has a speed sensor fault. The motor is getting power. Control tested good the unit needs motor cap and actuator ; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11175257 (capacitor)
Near Warrensville Heights, OH 44128
Brian M
Job Details: 09/30/2019
WASHER MAYTAG MVWB835DW0 Cc of unit just shutting off mid cycle Found error for lid lock Verified lid lock functions Ran auto test auto test completed Went to do UI test and all the left hand selections would not select Needs UI board EST only
Near Edgewood, OH 44004
Arthur V
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW1 Replaced parts listed. Took core for return. Op test good
Near Streetsboro, OH 44241
Brian M
Job Details: 09/30/2019
RANGE WHIRLPOOL WFG320M0BW Went to install glass and found more damage than from original call Found front manifold panel smashed in Needs front manifold panel and support bracket Still waiting on original order ; ordrng 1 W10545322 (support) and 1 W10620547 (panl-mnfld) and 1 W112
Near Diamond, OH 44412
Jason N
Job Details: 09/30/2019
DRYER MAYTAG MED5630HW0 "Cc unit still making rumbling noiseConfirmed noise, dropped dryer, found screws loose on blower housing. Tightened, retested. Noise gone, restacked dryer, found washer back plate vibrating, tightened that. No noise, op test good."
Near Strongsville, OH 44149
David R
Job Details: 09/30/2019
WASHER AMANA NTW4516FW3 "Called customer, he said no one is home. I asked about unit, he said he had someone come out from a different company about a week ago and unit is working great, no problems at all."
Near Pepper Pike, OH 44124
Jason N
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFI2569YEM0 "Cc unit not making ice and display issuesCustomer stated display will intermittently turn off and not respond, and ice maker has stopped working. Found ice maker jammed, cleared of ice, jumped t to h, ice maker indexed properly and filled mold with water
Near Fairview Park, OH 44126
Corey L.
Job Details: 09/30/2019
DISHWASHER MAYTAG MDB7749SBM0 "Installed console, op test good"
Near Mayfield, OH 44143
Jason N
Job Details: 09/30/2019
RANGE FRIGIDAIRE FFGF3019LWE "Cc unit oven not workingChecked ignitor, drawing 0 amps, no voltage to ignitor. Checked voltage out on bake relay. Missing hot from relay. Unit needs clock/control board. Customer not repairing at this time, will discuss with wife. Pd service call, estim
Near Conneaut, OH 44030
Arthur V
Job Details: 09/30/2019
WALL OVEN WHIRLPOOL RBD245PRS05 Found unit needs bake element in upper oven. ; ordrng 1 WPW10207397 (element)
Near Brook Park, OH 44142
Corey L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB04 "Customer complaint fridge is freezing everything, confirmed temps were 28 in ff and -5 in frz, found diffuser stuck open, replaced with part sent, advised customer to allow 24-48 hrs for temps to adjust"
Near Mayfield, OH 44143
Jason N
Job Details: 09/30/2019
DISHWASHER KITCHENAID KDPE234GBS0 "Cc unit smells bad insideCustomer states unit will start to smell after a bit, she’s placing dishes inside for days before she runs it. She will run it once or twice a week. She’s tried cleaners but smell comes back. Ran diagnostics, no codes stored. Ra
Near Moreland Hills, OH 44022
Jason N
Job Details: 09/30/2019
RANGE WHIRLPOOL KODC304EBL00 "Installed thermal fuse. Ran test bake on upper and lower ovens. Upper oven did not heat, lower oven heating good. Found upper thermostat open. Ordering thermostat. Customer not sure on scheduling, will contact us for a return date.; ordrng 1 W11165152 (t
Near Strongsville, OH 44149
David R
Job Details: 09/30/2019
RANGE HOOD WHIRLPOOL UXT4230ADS2 Replaced parts. Tested. Good. Op test
Near Parma Heights, OH 44130
Corina H
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MBF1958FEZ02 Replaced the damper. Optest ok. No water to unit.
Near North Ridgeville, OH 44039
Corey L.
Job Details: 09/30/2019
RANGE KITCHENAID KODE500ESS02 "Customer complaint oven has gotten an f1e0 error code 3 times now and only works after a breaker cycle off then on, ran diagnostics confirmed f1e0 error code, power is correct and secure, ui and control are not communicating, harness checked good, unit n
Near Brook Park, OH 44142
Corey L.
Job Details: 09/30/2019
DISHWASHER KITCHENAID KDFE304DBL0 "Customer complaint dishwasher got really hot started cycle night before and it was still on next morning, ran diagnostics, f9e2, f4e4, f6e2, svc test passed without faults, heater still on, heater not shutting off unless door is open, unit needs new cont
Near Brecksville, OH 44141
David R
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced gears. Tested. Op test ok
Near Brecksville, OH 44141
David R
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL KBSD612ESS01 "Cc unit is completely dead. Nothing is working. Turned breaker off and on. Tested outlet with water meter., no display, had to really press it in for water meter to work. Bad outlet. Plugged unit into a different outlet, started working correctly. Unit i
Near Lorain, OH 44055
Gabriel P
Job Details: 09/30/2019
WASHER WHIRLPOOL WFW3090JW0 Parts was not order cause door couldn’t be open door is open now ordering parts and rescheduling for wed with Corina ; ordrng 1 W11035628 (latch) and 1 W11334214 (CNTRL )
Near Elyria, OH 44035
Gabriel P
Job Details: 09/30/2019
DISHWASHER MAYTAG MDB4949SDZ0 Found error code f6e4 float switch open and f8e2 drain motor mechanical failure and f3e2 short sensor check float switch to make sure it was clicking is good found object underneath of it correct issue ran calibration and auto test pass but error code f2e
Near North Royalton, OH 44133
David R
Job Details: 09/30/2019
DRYER MAYTAG MEDB765FC0 "Cc unit is shutting off randomly by itself during different cycles with small loads. Related information about moisture sensor, and small loads. If clothes aren’t hitting the sensor or small loads are in back far away from sensor then the sensor will fee
Near Avon Lake, OH 44012
Corina H
Job Details: 09/30/2019
WASHER MAYTAG MVWB880BW0 "CC that there is banging noise in any cycle. Checked underneath no oil. Checked the suspension, good. Started a rinse and spin with towels. Found the rotor and stator are rubbing. Will need a new rotor and stator."
Near Euclid, OH 44123
Joe O
Job Details: 09/30/2019
RANGE AMANA AGR6303MFS0 Cc: door glassNeeds outer door glass.Customer does not want to repair at this time.
Near LaGrange Township, OH 44050
Gabriel P
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW7000DW4 Replace latch opt test ok
Near Strongsville, OH 44136
David R
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRT3L9SZYB00 "Cc food was starting to freeze or seem cold in the FF section, at that time the had it on the recommended setting, since then have had it on the snowflake lower then recommended and is working good. Temp reading at 40*-42* in FF. Fz is good. Ordering th
Near Broadview Heights, OH 44147
David R
Job Details: 09/30/2019
RANGE WHIRLPOOL WGG745S0FS02 "Same issue as before, bake is working intermittently. Arrived and tested. No faults. Both bake igniters are working at 350*. Ordering control and UI; ordrng 1 W10878844 (cntrl-elec) and 1 W10879583 (swtch-memb)"
Near Avon Lake, OH 44012
Corina H
Job Details: 09/30/2019
RANGE KITCHENAID KERS306BSS0 CC that the unit is not heating. Ran diag f6e1 over temp cook. Checked bake and broil element good. Checked temp sensor 1080 ohms. Checked fuse good. Will need main control. The broil element is staying on when unit is off. Advised cust to call whirlpool
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS325FNAM00 Installed led lights. Op test ok
Near Amherst, OH 44001
Gabriel P
Job Details: 09/30/2019
WASHER MAYTAG MVWC565FW Ran diagnostic no error code ran calibration and auto test pass ran spin and drain pass customer may be experiencing and off balance load no issues with unit advise her how to use washer
Near Avon Lake, OH 44012
Corina H
Job Details: 09/30/2019
REFRIGERATOR KENMORE 10672152111 CC that there is water is leaking in the ff section. Found the drain hole blocked with ice. Steamed drain hole out with steamer. Pulled unit out checked the drain tube. Optest ok.
Near Cleveland Heights, OH 44106
Joe O
Job Details: 09/30/2019
REFRIGERATOR GE CFSP5RKBCSS Installed main control. Op test ok
Near Lakewood, OH 44107
David R
Job Details: 09/30/2019
RANGE KITCHENAID KSEG700ESS3 Replaced parts. Tested convection mode at 350. No noise. Op test ok.
Near Parma, OH 44134
David R
Job Details: 09/30/2019
DISHWASHER GE GDF610PMJ2ES "Replaced parts, tested. Op test ok"
Near Middlefield, OH 44062
Brian M
Job Details: 09/30/2019
OTR MICROWAVE MAYTAG MMV4206FZ3 "Cc of unit not working Found mounting bolt pushed in and arced out the thermal fuse Replaced thermal fuse Ran test OP TEST OK ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Amherst, OH 44001
Gabriel P
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replace control but not all lights turn on main light on freezer is off will need to order; ordrng 2 W11205083 (module)s and 1 W11239944 (module)
Near Chardon, OH 44024
Brian M
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 Leveled door and adjusted temps OP TEST OK
Near Westlake, OH 44145
Corina H
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "CC that the unit is not cooling all the time. Ff 38 Fz 2. Ran diag thermistor passed. The damper opens and closes. Fans are running. Will need a main control. ; ordrng 1 W11088499 (cntrl-elec 29697), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lyndhurst, OH 44124
Dan
Job Details: 09/30/2019
COOKTOP ELE KITCHENAID KGCT305EAL0 "Installed new igniter switch, op test good"
Near Brooklyn, OH 44144
Corey L.
Job Details: 09/30/2019
DRYER MAYTAG MGDC465HW0 "Customer complaint it takes way too long to dry on sensing and was still on several hours after leaving for errands and returning, started timed dry, timer cycling and shuts off, sensor is plugged in and harness is good, customer using low heat advised a
Near Willoughby, OH 44094
Jason N
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Installed damper and ff thermistor. Freezer temps set at 2, ff temps set at 39. Advised customer to avoid putting liquids or high moisture content food on top shelf."
Near Olmsted Falls, OH 44138
David R
Job Details: 09/30/2019
RANGE KITCHENAID KSEG700ESS3 "Cc of cooktop, customer showed me the bubbling. Bubbling from grease or something splattering onto unit; ordrng 1 W10814036 (cooktop)"
Near Willoughby, OH 44094
Jason N
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc unit drawers not staying closedCustomer also stated leaking from ice maker bin. Found condensation building up on ice maker bin. Checked seals on door, look ok. Leveled unit with slight tilt back to keep drawers from falling forward. Noticed silicone
Near Munson Township, OH 44024
Brian M
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW0 "Cc of no agitation Found washplate missing teeth and tub hub worn down Replaced tub hub and customer said he can install the washplate when it comes in ; ordrng 1 W10902814 (washplate10599), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10528947 (HUB)
Near Beachwood, OH 44122
Joe O
Job Details: 09/30/2019
REFRIGERATOR IKEA IRT138FDM00 Cc: freezing food in ff sectionFound temps in ff section at 39-40 degrees. Advised customer he could raise the temps in ff section. With temps set at recommended unit is functioning as designed. Adjusted freezer temps down. And ff up. Op test ok
Near Parma Heights, OH 44130
Corey L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Temps were 0-1 in frz, installed im, op test no good, same issue display reads 01 unable to find home position so water will not fill during fill test 44, unit needs new control; ordrng 1 W10755479 (cntrl-elec)"
Near Lorain, OH 44053
Gabriel P
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW8500DC0 "Ran diagnostic no error codes,ran calibration and auto test pass ,ran 4 large towels on rinse and spin pass towels were not soak she might of had and off balance load,everything functioning good,opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 09/30/2019
WASHER MAYTAG MVWB300WQ0 Bearings are seize and leaking oil also found rotor damage giving estimate he will think about it
Near Maple Heights, OH 44137
Corey L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced parts listed, op test good"
Near South Euclid, OH 44121
Joe O
Job Details: 09/30/2019
DISHWASHER MAYTAG MDBH945AWS "Cc: rollers broke off, handle broke offFound handle missing, and lower rollers missing and broke off. Needs lower rollers and latch; ordrng 8 WP99002780 (wheel)s and 1 WPW10130695 (latch kit)"
Near Euclid, OH 44123
Joe O
Job Details: 09/30/2019
WASHER GE GTWN4250D2WS Installed control. Ran test cycle. Op test ok
Near Concord Township, OH 44077
Joe O
Job Details: 09/30/2019
WASHER WHIRLPOOL NTW4516FW3 "Cc: filling to the rim, hot water on cool settingRan normal cycle. Found unit filled about half the tub, started to wash. Customer states the unit has been filling nearly double what it did now. Entered diagnostics, found error code f2e1(stuck key). Star
Near Roaming Shores, OH 44084
Joe O
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc: not cooling in ff sectionFound temps in ff section at 60 degrees and freezer at 10 degrees. Found evap completely frosted over. Entered forced defrost. Found unit went into a defrost. Pulling 482 watts. steamed remaining ice. Replaced control. Op test
Near Westlake, OH 44145
Corina H
Job Details: 09/30/2019
DISHWASHER MAYTAG MDB8979SFZ2 Cc that the upper rack is falling. Found the rail is broken Will need new rails; ordrng 1 W11259785 (track LF) and 1 W11259786 (track RT)
Near Eastlake, OH 44095
Jason N
Job Details: 09/30/2019
WASHER MAYTAG MVWB835DW3 Installed control board and console. Ran auto teat and calibration. Op test good.
Near Westlake, OH 44145
Corina H
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 CC that the ice bin is frozen. Steamed out ice bin. Will need a new cover. Office to order part. ; ordrng 1 W10793257 (plate)
Near Lorain, OH 44052
Gabriel P
Job Details: 09/30/2019
WASHER WHIRLPOOL MVWB750YW0 "Shaft and bearings sound loud there is oil leaking to the rotor will need stator and rotor and shaft and bearings giving estimate customer will not fix ,opt test ok"
Near Madison, OH 44057
Arthur V
Job Details: 09/30/2019
REFRIGERATOR AMANA THI21S3W "Found unit at 32 deg in freezer. Only beginning of evap has any frost whatsoever. Sealed system issue. Needs compressor,evap,drier filter. Customer does not want repaired."
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL KSC23C8EYW00 "Customer complaint there was yellow water on the floor and the back panel behind drawers in fridge is cracked, confirmed crack on evap cover, unit needs evap cover, will pull unit out to make sure unit is draining properly when we return; ordrng 1 W10859
Near Painesville Township, OH 44077
Jason N
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW8600YW0 "Installed tub ring, ran several auto test to ensure no leaks."
Near Timberlake, OH 44095
Corina H
Job Details: 09/30/2019
REFRIGERATOR KENMORE 253.526493 CC that the unit is not t is not cooling. Checked the thermostat open. Will need a new thermostat.
Near Fairview Park, OH 44126
Corina H
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "CC that the lights are not working and the unit would not turn on, the ice maker is not working. Unplugged the deli control lights turned on. Cycled the ice maker Step 57, 58 and 47. Will need a ui. ; ordrng 1 WPW10769076 (cntrl-elec)"
Near Madison Township, OH 44057
Dan
Job Details: 09/30/2019
REFRIGERATOR GE CZS25TSEBFSS "Customer complaint that ice chute door will not stay closed, solenoid is not working leaving ice chute door open, unit needs new solenoid and ice door; ordrng 1 WR17X11653 (door recess asm 13.37) and 1 WR62X10055 (solenoid asm 56.23), used 1 SHIPPING (S
Near Brooklyn, OH 44144
Corey L.
Job Details: 09/27/2019
DISHWASHER MAYTAG MDB4949SHW0 "Customer complaint dishes aren’t coming clean, ran diagnostics found f5e2 dr not opened between cycles, customer doing two consecutive cycles without starting, ran through svc test, unable to duplicate the problem, unit is operating as designed, advised
Near Willoughby Hills, OH 44092
Corey L.
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint unit is noisy from back of fridge inside, unit has been emptied and thawed out, ice maker is outdated per sp, unit needs updated im installing rest of parts as needed when returning, customer does not need fridge in working order despe
Near Madison Township, OH 44057
Jason N
Job Details: 09/27/2019
WASHER MAYTAG MHW5500FW1 "Installed console, ran console test and auto test. All functions normal. Panel sent out was different color, customer is ok with this. I suggested that I order her the dispense front handle as to match the touch panel, she said ok. Customer to install.;
Near Madison Township, OH 44057
Joe O
Job Details: 09/27/2019
WASHER MAYTAG MHW5500FW1 See JN pvr; saved tckt