Near Avon, Ohio 44011
Gabriel P
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced heating element. Op test ok.
Near Rocky River, Ohio 44116
Corina H
Job Details: 05/04/2020
WASHER MAYTAG MVWB855DC3 Replaced the control and ui. Brought controls and unused ui back. Ran a calibration. Started a normal cycle. Optest ok
Near Garfield Heights, Ohio 44105
Corina H
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW4 Cust does not have a receipt. Will call in when she has a receipt ; saved tckt
Near Cleveland, Ohio 44105
Corina H
Job Details: 05/04/2020
REFRIGERATOR MAYTAG MFI2269FRZ02 Replaced the water valve and ice maker. Optest ok. ; used 1 WPW10300024 (ICE MAKER) from stock
Near Streetsboro, Ohio 44241
Brian M
Job Details: 05/04/2020
RANGE KITCHENAID KSGB900ESS2 Installed orifice Ran test on burner OP Test Ok
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 05/04/2020
WASHER MAYTAG MVWB725BW0 Found lots of oil underneath and shaft and bearings are loud and basket has a play it may be stripped took pictures given estimate customer will not repair
Near Columbia Township, Ohio 44028
David R
Job Details: 05/04/2020
DBL WALL OVEN KITCHENAID KODE500ESS04 "All lights flickering, every 30 seconds. Flickers at least 1-3 times. Tested all lights. All in range (0-40 ohms). Ordering control. Called techline. Brian, went over looking at wiring and checking resistance on each light. If everything checks good than
Near Pepper Pike, Ohio 44124
Dan
Job Details: 05/04/2020
DRYER SAMSUNG DV42H5200EP/A3 "Installed new element, op test good"
Near Strongsville, Ohio 44149
David R
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FW3 "Cc of noise, intermittent, seems like it happens only at end of cycle, last 1-3 mins. No error codes. Ran diagnostics test, everything sounds good. Rain a manual test of draining, good. Ran high spin, sounds good until stopping it, than made loud grindin
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc that the unit is not turning up. Checked power going to the unit found 0 volts. Connected unit to another outlet, ran diagnostics no error codes. Ran calibration pass. Electrical issue need and electrician. Brought core for return."
Near Kent, Ohio 44240
Brian M
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 Cc unit not turning on Found control to be in lock state held unlock for 3 secs Unit unlocked ran auto test 12 OP Test Ok
Near Strongsville, Ohio 44136
David R
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced tracks. Still same stiffness, can’t tell if wheels are stopping. Ordering rack, only other thing left. No return, customer can put in themselves and if any other concerns to contact whirlpool customer service ; ordrng 1 W11027154 (dishrack)"
Near Cleveland Heights, Ohio 44121
Joe O
Job Details: 05/04/2020
DISHWASHER MAYTAG MDB7759AWS3 "Cc: water constantly filling, flooding to basement, not washing properlyCould not test washing due to water leaking. Found crack in water fill valve. Needs water valve.; ordrng 1 W11175771 (valve-inlt)"
Near Euclid, Ohio 44117
Joe O
Job Details: 05/04/2020
RANGE WHIRLPOOL WFG320M0BS3 Cc: no powerFound power cord has bare wire showing and shorted to cabinet. Needs power cord and control; ordrng 1 W11126814 (cntrl-elec) and 1 W11173616 (cord-power)
Near Brimfield Township, Ohio 44266
Brian M
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit not dispensing ice Found shaft on auger missing Needs shaft and seals Customer wants to install and will call if he needs us to do it ; ordrng 1 W10847834 (clip) and 1 WP2198628 (seal) and 1 WPW10347114 (shaft)
Near Cleveland, Ohio 44118
Corey L.
Job Details: 05/01/2020
GAS SLIDE-IN WHIRLPOOL KGSS907SSS00 "Customer complaint door was about to close for self clean and it was opened now latch doesn’t work, confirmed latch not shutting light off when closing door, pushed in by hand and tried self clean to lock door, latch seemed to fall into position and is o
Near North Royalton, Ohio 44133
David R
Job Details: 05/01/2020
DBL WALL OVEN KITCHENAID KDRP467KSS05 Replaced parts. Tested oven at 350. Good. Op test ok
Near North Royalton, Ohio 44133
David R
Job Details: 05/01/2020
RANGE WHIRLPOOL WFG550S0HZ0 "Cc temps are not reading right on there oven thermometer, had 2 other companies out. Correct power from outlet. Tested temp sensors. 1078 at room. All wires tight and plugged in. Testing bake. Put at 350* after preheat (7 mins) gave additional 5 mins. Te
Near Broadview Heights, Ohio 44147
David R
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Recovered refrigerant, replaced compressor, drier, evap, pulled 28”vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours for unit to return to normal temps."
Near Cleveland, Ohio 44111
David R
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Gaskets not needed. Just door adjustment. Adjusted door as best as possible. Op test ok
Near Concord Township, Ohio 44077
Jeff M
Job Details: 05/01/2020
WASHER WHIRLPOOL WTW8040DW4 Installed new part unit tested good
Near Burton, Ohio 44021
Brian M
Job Details: 05/01/2020
WASHER GE GTUN275EM1WW "Cc unit leaks Found water to be slowly seeping from water valve Needs water valve Also found dryer vent not connected at the unit Showed and advised customer ; ordrng 1 WH13X27314 (valve 2-1.. 4201), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, Ohio 44011
Gabriel P
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL KBFS25EWMS10 Found drain pan clogged and a sheet of ice in bottom of fridge steam all ice completely and put service pointer part in ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Broadview Heights, Ohio 44147
David R
Job Details: 05/01/2020
DISHWASHER KITCHENAID KDFE104DSS0 "Cc adjusters broke on right side. Verified, part broken that connects to railing. Customer only wants the one replaced. Ordering adjuster; ordrng 1 WPW10546503 (adjuster), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44135
Gabriel P
Job Details: 05/01/2020
RANGE MAYTAG MER6600FZ2 When pulled unit forward notice that the power when off. When connecting unit to outlet found that the cover on outlet is loose And that causes the unit not to get proper voltage. Took pictures. Unit working as designed
Near North Olmsted, Ohio 44070
Gabriel P
Job Details: 05/01/2020
WASHER MAYTAG MVWB835DW1 "Found error codes f6e2 lost communication and f6 e3 ,will need both control board they will not fix"
Near Elyria, Ohio 44035
David R
Job Details: 05/01/2020
RANGE WHIRLPOOL WEGA25H0HZ0 Part is shattered. Ordering new console. Told customer to look at it when it is delivered ; ordrng 1 W11339753 (CONSOLE CONTROL )
Near Willoughby, Ohio 44094
Jason N
Job Details: 05/01/2020
RANGE IKEA IBS550PWW00 "Installed main control board, encoder dial board and door latch assembly. Ran bake test, broil test and general functionality tests. Op test good."
Near Mentor, Ohio 44060
Jeff M
Job Details: 05/01/2020
WASHER MAYTAG MHW5630HC0 Called tech line. They explained me that there is a up-and-coming service pointer for these particular machines where if there is any leaking or moisture buildup by the vent tube in the rear replace the stater motor found a little bit of water signs by t
Near Hiram Township, Ohio 44234
Brian M
Job Details: 05/01/2020
MICROWAVE FRIGIDAIRE FPBM3077RFB Cc unit stopped working again Found monitor switch has failed It is recommended to replace all switches Needs switches and fuse ; ordrng 2 5304464099 (switch)s and 1 5304488359 (fuse) and 1 5304509457 (SWITCH HOLDER ) and 2 5304509459 (SWITCH)s
Near Hambden Township, Ohio 44024
Jeff M
Job Details: 05/01/2020
MICROWAVE KITCHENAID KOCE500EBs07 Installed new parts unit tested good
Near Willoughby, Ohio 44094
Dan
Job Details: 05/01/2020
RANGE MAYTAG MER6600FW2 "Installed new hinges, op test good"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 05/01/2020
WASHER WHIRLPOOL WFW5620HW0 Cc that the unit is leaking from the front. Found bellow ripped on the top and bottom. Will need a new bellow. Ordering parts.; ordrng 1 W11314648 (bellow)
Near Chardon, Ohio 44024
Joe O
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed control and ui. Cycled water and ice maker. Op test ok
Near Richmond Heights, Ohio 44143
Jason N
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Cc center flap not working correctlyFound mullion sitting too low, not catching pivot plate correctly. Added shins to pivot plate and replaced mullion using customer supplied pre Id part. Op test good.; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"
Near Independence, Ohio 44131
Gabriel P
Job Details: 05/01/2020
FREEZER KITCHENAID KFIS29PBMS02 "Found freezer light dem ordering ; ordrng 1 W11130208 (module), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44121
Jason N
Job Details: 05/01/2020
DRYER WHIRLPOOL GEW9250PW1 "Cc unit sensing light stays on and unit does nothingConfirmed unit powers on but does not start a cycle. Found belt broken due to seized pulley, belt switch disengaged. Unit needs repair kit. Customer not repairing at this time, estimate only."
Near Seven Hills, Ohio 44131
Gabriel P
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Wrong part order but still replace parts ordering dishwasher racks wheel ; ordrng 1 WPW10078083 (dishrack wheel), used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"
Near Ravenna, Ohio 44266
Brian M
Job Details: 05/01/2020
RANGE WHIRLPOOL WFG540H0AS0 Cc unit smoking Found dog food had gotten in between lower oven plate and was burning Removed and cleaned stove out Ran test bake to 350 OP Test Ok
Near Broadview Heights, Ohio 44147
Gabriel P
Job Details: 05/01/2020
RANGE MAYTAG CRE9600BCL "Heating element is open need replaced ordering ; ordrng 1 WP74003019 (elmnt-bake), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Pepper Pike, Ohio 44124
Jason N
Job Details: 05/01/2020
COOKTOP ELE GE JP939B0H1BB "Cc unit RF element not workingConfirmed element not working, hot surface light staying on. Replaced RF element using customer supplied part. Calibrated all induction sensors, all passed for calibration. Tested all burners for heat function, op test good.
Near Shaker Heights, Ohio 44122
Jason N
Job Details: 05/01/2020
WASHER WHIRLPOOL MVWC415EW0 "Cc unit not going into spin and drain, unit was in a flood recentlyCustomer states her basement flooded a week ago, now unit does not spin out. Ran diagnostics, found codes f7e1 for basket speed fault. Ran spin test, basket slow to spin, belt is slipping
Near Pepper Pike, Ohio 44124
Jason N
Job Details: 05/01/2020
COOKTOP ELE GE JP939B0H1BB "Cc unit RF element not workingConfirmed element not working, hot surface light staying on. Replaced RF element using customer supplied part. Calibrated all induction sensors, all passed for calibration. Tested all burners for heat function, op test good.
Near Munson Township, Ohio 44024
Joe O
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc: ice freezing together in ice binCustomer removed ice and ice bin. Found temps in freezer at 5 degrees. Checked chute gasket, chute gasket is sealing. Cycled ice maker, unit is harvesting and cycling. No water leaking or over filling. Could not duplic
Near Middleburg Heights, Ohio 44130
Dan
Job Details: 05/01/2020
REFRIGERATOR KITCHENAID KBFN402EPA02 "Customer complaint of frost build up in freezer section and over temperature alarm, found freezer section not closed completely, found door sagging, adjusted door mounts, door seals now, op test good"
Near Parma Heights, Ohio 44130
Dan
Job Details: 05/01/2020
REFRIGERATOR MAYTAG MBF1958XEB1 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 41 degrees, Evaporator fan is not running, evaporator fan motor is receiving 120vac, unit needs new evaporator fan motor; ordrng 1
Near Rocky River, Ohio 44116
Corina H
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10143759 (DRIER) from stock"
Near Rocky River, Ohio 44116
Corina H
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced the evap fan. Optest ok.
Near Willoughby, Ohio 44094
Dan
Job Details: 05/01/2020
WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not spinning, ran drain and spin cycle, unit spun, ran diagnostics no error codes found, leveled unit, unit is operating as designed"
Near Bay Village, Ohio 44140
Corina H
Job Details: 05/01/2020
WASHER MAYTAG PAV2300AWW "CC that there is a squeaking noise in rinse or spin. Started a rinse and spin. Found the transmission is squeaking. No oil leaking, belts are tight."
Near Lakewood, Ohio 44107
Corina H
Job Details: 05/01/2020
WASHER WHIRLPOOL GSQ9631LW0 "CC that there is a loud sound in the spin cycle. Found the transmission is leaking oil. Will need clutch, drive tube and gear case."
Near North Madison, Ohio 44057
Jeff M
Job Details: 05/01/2020
DRYER MAYTAG PYET344AYW Installed new part unit tested good
Near Cleveland, Ohio 44128
Jason N
Job Details: 05/01/2020
RANGE AMANA AGR5330BAS3 "Cc unit oven door coming off hingesFound unit oven door right side hinge had come out of receiver. Relocated hinges, reset into receiver. Op test good. Customer also stated door handle was scratched by installed, would need replaced.; ordrng 1 W10535747
Near Roaming Shores, Ohio 44085
Brian M
Job Details: 05/01/2020
DRYER GE GTD42EASJ2WW Installed idler pulley and added high temp bearing grease to rear bearing OP Test Ok
Near Huntington Township, Ohio 44090
David R
Job Details: 05/01/2020
RANGE MAYTAG MER6600FZ2 Replaced parts. Tested. Good. Op test ok
Near Cleveland, Ohio 44106
Jason N
Job Details: 05/01/2020
REFRIGERATOR GE ZISB42DXA "Installed defrost timer, manually tested timer. Op test good."
Near Roaming Shores, Ohio 44085
Brian M
Job Details: 05/01/2020
WASHER GE GTW460ASJ6WW Installed drain pump ran test cycle OP Test Ok
Near Richmond Heights, Ohio 44143
Corina H
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Cust is going to email the receipt. CC that the Fz door does not stay shut. Checked the gaskets, good. Cams are good. Found a pizza box and another box putting pressure on the bin to not sit correctly. Removed the boxes, door has a good tight seal. Used
Near Painesville, Ohio 44077
Dan
Job Details: 05/01/2020
WASHER ELECTROLUX EWFLS70JIW0 "Installed new hose, op test good"
Near Rocky River, Ohio 44116
Corina H
Job Details: 05/01/2020
WASHER MAYTAG MVWB855DC3 Not the control and ui. The model number was not the correct in the. Order correct parts. ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)
Near North Madison, Ohio 44057
Joe O
Job Details: 05/01/2020
WASHER MAYTAG MVWB765FW1 Cc: small clothing getting stuck under agitatorFound no damage to agitator. Advised customer to place smaller items in a laundry bag. Could not duplicate issue. Op test ok
Near Conneaut, Ohio 44030
Joe O
Job Details: 05/01/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Cc: leaking in rear, ice maker knockingFound drain tube not seated properly. Re seated drain tube. Found ice cubes bridging together. Adjusted water flow to ice maker. Op test ok"
Near Lorain, Ohio 44053
Gabriel P
Job Details: 05/01/2020
WASHER WHIRLPOOL WET4024HW0 Drain was not properly installed took pictures advise customer what to do opt test ok
Near Willoughby, Ohio 44094
Jason N
Job Details: 05/01/2020
DRYER SAMSUNG DV42H5200EPA3 "Cc unit making noiseRan dryer test, found blower wheel making a loud grinding sound. Removed sock stuck in blower wheel. Retested, no abnormal noise, op test good."
Near South Euclid, Ohio 44121
Corina H
Job Details: 05/01/2020
WASHER MAYTAG MVWB880BW0 "CC that du comes on the ui. Du is the lid lock. Checked the connections pins 1-2 43 ohms. 1 to 4 1 to 5 1 to 7 open when lid is open or closed. Will need a new lid lock. Cust can install part; ordrng 1 WPW10619844 (latch), used 1 SHIPPING (shipping and h
Near Dorset, Ohio 44032
Brian M
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRT106TFDB01 Cc unit not cooling Found no frost pattern on evap and no die any where Found compressor not running Hooked up compressor tester and compressor will not start Needs compressor and filter drier Also rear wheel broke ; ordrng 1 W10174378 (evap tray) and 1 W
Near Painesville, Ohio 44077
Dan
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Customer complaint that unit is freezing everything in the fresh food section , fresh food section temperature at 23 degrees, air damper is stuck open, unit needs new damper control; ordrng 1 W11087463 (damper)"
Near Willowick, Ohio 44095
Jason N
Job Details: 05/01/2020
WASHER MAYTAG MVWB765FW3 "Installed control board. Op test no good, control popped. Customer did replace outlet with new standard outlet. Checked for shorts on unit, tested all connectors pins to ground. All checked good. Found assembly screw sticking up from cabinet under consol
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details: 04/30/2020
DRYER AMANA NED4655EW1 "Unit not getting voltage from L2 to neutral 000 and L1 to L2 000 and L1 to neutral 122 will need and electrician,opt test ok"
Near Avon, Ohio 44011
Gabriel P
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDPE234GPS0 customer drop a spatula at the heating element, the spatula melted customer wants us to replace tub, advise her to call whirlpool cause thats cosmetics and it won’t cover we will replace heating element also I scrub the tub and took out all the plastic st
Near North Olmsted, Ohio 44070
Gabriel P
Job Details: 04/30/2020
WASHER MAYTAG MVWC565FW2 Cc that she cut herself when she put her finger between ring cover check ring is built as designed advise customer to not put hands inside there they have a claim on unit took pictures of ring is opt test ok
Near East Cleveland, Ohio 44112
Corey L.
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL ED2LHAXMB10 "Customer complaint fridge was leaking and no ice, found water filter not fully installed, installed filter and showed customer, jumped I’m, im failed, quoted for WPW10190961 im, customer does not want repair at this time; used 1 SHIPPING (shipping and ha
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details: 04/30/2020
WASHER MAYTAG MHW5630HW0 Installed dispenser. Ran test cycle. Op test ok
Near Hiram Township, Ohio 44234
Brian M
Job Details: 04/30/2020
MICROWAVE FRIGIDAIRE FPBM3077RFB "Cc unit not powering Found filter board fuse blown Hooked up fuse breaker Ran test unit would start and stop Ran down wiring diagram found wire to be backed out of housing Fixed wire issue and replaced thermal fuse Ran several test cycles OP Test Ok ; us
Near Cleveland Heights, Ohio 44121
Corey L.
Job Details: 04/30/2020
RANGE WHIRLPOOL JES9900BAB "Customer complaint eyes aren’t lining up and unable to tell if a burner is on or not, confirmed found control knobs failed, ordering knew knobs, taking cntrl panel for return; ordrng 1 WP74011550 (knob) and 1 WP74011579 (knob cust) and 2 WP74011580 (kno
Near MENTOR ON THE, Ohio 44060
Corina H
Job Details: 04/30/2020
FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Replaced the control. Plugged unit in. Compressor and fans started running. Optest ok.
Near Geneva, Ohio 44041
Dan
Job Details: 04/30/2020
REFRIGERATOR AMANA ABB1924BRB00 "Installed new ice maker , op test good"
Near Warrensville Heights, Ohio 44128
Jason N
Job Details: 04/30/2020
DRYER WHIRLPOOL WED8000DW3 "Cc unit squealing noiseConfirmed squealing noise, found belt pulley wore. Unit needs repair kit. Replaced pulley, rollers using truck stock kit. Ran dryer test, no abnormal noise. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Pepper Pike, Ohio 44124
Jason N
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Cc unit making noiseCustomer stated it’s coming from the pump, thinks it’s broken. Ran wash cycle, on first drain out, heard rattling sound from drain pump. Pulled drain pump, found piece of glass stuck in impeller. Removed, and retested. Op test good, n
Near Maple Heights, Ohio 44137
Joe O
Job Details: 04/30/2020
DISHWASHER FRIGIDAIRE FFBD2406NS9B Cc: not drainingFound customer just had garbage disposal replaced. Punch out was still in disposal. Knocked out punch. Op test ok
Near Cleveland, Ohio 44120
Joe O
Job Details: 04/30/2020
REFRIGERATOR KENMORE 106.536022 "Cc: not keeping tempFound temps in ff and freezer at 60 degrees. Found compressor attempting to run. Compressor is extremely hot. Only runs for about 30 seconds before over heating and kicking off overload. Found compressor pulling a constant 12.2 amps w
Near Mentor, Ohio 44060
Jeff M
Job Details: 04/30/2020
WALL OVEN GE PK956DR1BB "The unit is still having issues cooking I took the face of the control off I found a tech sheet inside the machine F9 does stand for a cooling fan issue I still have the cooling fan so I replaced it. unit tested good; used 1 SHIPPING (shipping and handli
Near Cleveland Heights, Ohio 44118
Joe O
Job Details: 04/30/2020
DRYER WHIRLPOOL WGD5620HW1 "Cc: not powering onFound control receiving proper power. No indicator light on, on control. Found tabs broken on ui. Needs control and ui; ordrng 1 W11378949 (UI) and 1 W11417009 (CONTROL)"
Near Ravenna, Ohio 44266
Brian M
Job Details: 04/30/2020
DRYER MAYTAG MED8630HW0 "Cc unit doesn’t save her last cycle and will sometimes start with no heat, she then has to start it and select heat Ran UI test and several test Could not duplicate an issue"
Near Ravenna, Ohio 44266
Brian M
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL MFI2269VEW1 Installed thermostat Turned unit back on Advised to let cool for 24 hours OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Perry, Ohio 44081
Jeff M
Job Details: 04/30/2020
WASHER KENMORE 110.2513241 "Control board is not responsive customer also says that the lock just clicks needs a new main control and lock estimate only; ordrng 1 W10404050 (lid lock) and 1 W10683781 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Brimfield Township, Ohio 44266
Brian M
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed tube and Valve OP Test Ok
Near Pepper Pike, Ohio 44124
Jason N
Job Details: 04/30/2020
RANGE GE ZGP304NR2SS "Cc unit oven not heatingRan bake test, ignitor not glowing, good voltage at 122v. Unit need bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"
Near Brimfield Township, Ohio 44240
Brian M
Job Details: 04/30/2020
DRYER WHIRLPOOL WED4815EW1 Cc of squeaking again Found that when I installed rear roller I had pushed the arm to close to the roller and if was rubbing when rolling Fixed issue OP Test Ok
Near Cleveland, Ohio 44106
Corey L.
Job Details: 04/30/2020
WASHER WHIRLPOOL NTW4516FW3 "Customer complaint washer has odd odor, seemed to get better after the second wash, unable to determine an odd smell other than the construction smells of the building, ran hot/cold valves, agitate and spin, nothing is rubbing, unit is operating as desig
Near Cleveland, Ohio 44109
Corey L.
Job Details: 04/30/2020
DRYER MAYTAG MGDC300XW1 "Customer complaint dryer making a weird noise and then a lounge bang so haven’t used, spun by hand could hear belt bound, removed front cover and found belt riding on front lip of pulley, slid back op test good, found unit leaning forward, customer to le
Near WARRENSVL HTS, Ohio 44128
Corey L.
Job Details: 04/30/2020
REFRIGERATOR AMANA ART318FFDW06 "Installed hinge Pin, op test good"
Near Lyndhurst, Ohio 44124
Joe O
Job Details: 04/30/2020
DRYER ADMIRAL AED4675YQ0 "Cc: burning smell, not spinningFound motor was stuck in position. Rotated drum, unit started. Advised customer if it happens again it could potentially need a new motor. Op test ok"
Near Lorain, Ohio 44053
David R
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Cc not cooling properly. Wall of ice on evap cover. Not defrosting. Took off cover found heater wasn’t plugged all the way in and thermistor was dangling not hooked up to evap. Corr Ted thermistor and added zip ties. Tested heater to make sure it was good
Near Beachwood, Ohio 44122
Jason N
Job Details: 04/30/2020
WASHER MAYTAG MVWC565FW2 "Cc unit leakingCustomer states it’s leaking a small amount behind unit when she runs itRan auto cycle and fill test, no leak from unit. On the wall behind the unit, there is water all along the bottom of the wall, seems to be leaking forward toward unit,
Near Kent, Ohio 44240
Brian M
Job Details: 04/30/2020
RANGE WHIRLPOOL WFE320M0ES2 Cc hinge snapped Found right hinge to be snapped off and left hinge weak Replaced hinges OP Test Ok
Near Pepper Pike, Ohio 44124
Corina H
Job Details: 04/30/2020
DISHWASHER KITCHENAID KUDI01FLSS6 Called cust to let him know we need to order a control. CC that the unit is not drying and the ui is flashing. Found a service pointer when replacing the heater need to replace the control. Control is no longer available. ; ordrng 1 8564542 (electronic co
Near Cleveland Heights, Ohio 44112
Dan
Job Details: 04/30/2020
RANGE WHIRLPOOL WFC310S0AW0 "Customer complaint that burners are over heating, elements are receiving correct power, elements are cycling on and off to maintain temperature, unit is operating as designed"
Near Bay Village, Ohio 44140
David R
Job Details: 04/30/2020
WASHER GE WPRB8050D1WW Replaced part. Tested Normal wash and drain/spin. Good. Op test ok
Near Avon, Ohio 44011
David R
Job Details: 04/30/2020
OTR MICROWAVE KITCHENAID KHHS179LSS2 "Cc heating time too long or not heating. 1100 watt microwave, not reaching wattage, going from 600 down to under 100 watts. Amps under 1. Checked inverter board, signs of overheating and mag is out of resistance range. Will need mag and inverter board.