Near Berea, Ohio 44017
Corey L.
Job Details:
06/30/2020
DRYER CROSLEY CED126SXQ1 "Customer complaint dryer didn’t stop when finished, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, using auto cycle will give you extended dry times
Near Parma, Ohio 44129
Corey L.
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint ice made but water won’t dispense, confirmed ice in bin but very thin, water in line to dispenser not making it, bullet piercing valve opened, water line to dispenser clear of obstructions, replaced water valve, op test no good, found
Near North Olmsted, Ohio 44070
David R
Job Details:
06/30/2020
REFRIGERATOR GE GTS16DTHJRWW Cc of noise. Found wire up against fan/blades vibration. Took cover off and corrected and made sure everything else was tight. Good. Op test ok
Near Reminderville, Ohio 44202
Brian M
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Cc produce drawer will not come off shelf Found design to be different on drawer rails and needed to be removed differently Installed drawer on new shelf OP Test Ok
Near Gates Mills, Ohio 44040
Jason N
Job Details:
06/30/2020
FREEZER FRIGIDAIRE FKFH21F7HW0 "Cc unit leakingFound small puddle sitting in front of unit coming from underneath. Checked drain hose and drain tray. No leaks. Found stream underneath unit coming from drippy water pipe on wall next to unit, rolling underneath unit due to floor slant. A
Near Painesville, Ohio 44077
Jeff M
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 call tech line again he told me to start pulling moving and bending the condenser around to try to get it to stop vibrating for the most part I got to stop vibrating I also added a lot of gasket foam material between like cardboard’s and brackets and cond
Near Edgewood, Ohio 44004
Jeff M
Job Details:
06/30/2020
WASHER MAYTAG MVW6230HW0 Installed new part unit tested good
Near Maple Heights, Ohio 44137
Joe O
Job Details:
06/30/2020
DRYER GE GTD33GASK0WW Cc: not heatingFound gas coil is opening. Unit has no gas getting to unit. Needs plumber.
Near Parma, Ohio 44134
David R
Job Details:
06/30/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Replaced part. Tested. Good. Op test ok
Near Strongsville, Ohio 44136
David R
Job Details:
06/30/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ Replaced part. Good. Op test ok
Near Valley View, Ohio 44125
Joe O
Job Details:
06/30/2020
WASHER WHIRLPOOL CAE2745FQ0 "Cc: not functioningCustomer stated when they ran the unit it only ran for a minute and went into a drain/humming. Found error code f5e1(lid switch fault). Ran test cycle. Found drain hose was not connected, unit syphoning water right back out, onto the f
Near Valley View, Ohio 44125
Joe O
Job Details:
06/30/2020
WASHER WHIRLPOOL CAE2745FQ1 Cc: not runningFound no stored error. Ran auto test and calibration. Found low hot water pressure. Advised customer they need a plumber. Op test ok
Near Cleveland, Ohio 44128
Corina H
Job Details:
06/30/2020
WASHER MAYTAG MHW5100DW0 "CC that the unit is not working properly. Ran diag no codes. Ran an encoder test, passed. Ran a CO test. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."
Near Diamond, Ohio 44412
Brian M
Job Details:
06/30/2020
WASHER MAYTAG MVWX655DW1 Installed Customer supplied tub hub and washplate Ran auto test and calibration OP Test Ok
Near Beachwood, Ohio 44122
Corina H
Job Details:
06/30/2020
WASHER MAYTAG MVWX550XW1 "CC that the unit does not spin the lot he’s out. Ran diag F7e1 BASKET SPEED SENSOR FAULT, service pointer W10606242.to run a calibration, checked in-between the tub and basket, the wires, capacitor, the shifter. Unit will spin and agitate. Needs a new sh
Near North Ridgeville, Ohio 44039
David R
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW8000BW0 "Cc of noise. Found bearing spilling oil. Checked underneath, oil on some components but not bad. Washplate is easy to come off. Would need bearings and hub. Gave estimate to customer. Customer paid SVC, do not order parts ; ordrng 1 W10435302 (bearing) a
Near Auburn Township, Ohio 44023
Brian M
Job Details:
06/29/2020
REFRIGERATOR MAYTAG MFX2570AEM4 Cc unit leaking in freezer Found drain tube clogged Cleared clog OP Test Ok
Near Lorain, Ohio 44055
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc that when use dispenser ice switches from ice cubes to crushed ice. And water is freezing on top left , explain cust that that’s we’re the cold air comes from freezer and is the coldest spot on fresh food section. Also that the water tastes funny, adv
Near Lorain, Ohio 44052
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc that ice maker is not working. Found IM not plugged in. Plugged IM and it cycle. Op test ok
Near Middleburg Heights, Ohio 44130
David R
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced parts. Put temp bars at 2, let customer know she can move up if need be. Give time for unit to return to normal temps. Op test ok"
Near Strongsville, Ohio 44136
David R
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Cc of a loud humming noise, but stopped about a week ago. Got there, went through diagnostics and tested all components that make noise, all check good. Did notice the evap cover was covered with ice/frost. Went to control to test, not sending correct vo
Near Avon, Ohio 44011
Gabriel P
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 "Cc that the dishes still too wet at the end of the cycle and that the pump is working intermittently. Ran diag found error code - F7-1 from service matter ask to delete code reset power and run diagnostics .Ran test, pass. Heating element had 254*degrees
Near Mentor, Ohio 44060
Corina H
Job Details:
06/29/2020
DISHWASHER GE DDT575SSF0SS "CC that the unit is not filling with water. Checked power at the valve 0 volts. Will need a new control. ; ordrng 1 WD21X22276 (Control), used 1 () from stock"
Near MIDDLEBRG HTS, Ohio 44130
David R
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced part. Tested. Good. Op test ok
Near Avon Lake, Ohio 44012
David R
Job Details:
06/29/2020
DRYER WHIRLPOOL WED8000BW0 Customer wanted unit cleaned out. Op test ok
Near Olmsted Falls, Ohio 44138
David R
Job Details:
06/29/2020
DRYER WHIRLPOOL GEW9250PW1 "Replaced parts. Tested, good, heated and cycled. Could not find vent to outside, let customer know because they were busy to make sure vent flap is opening while dryer is in use, if it is not. Will need vent cleaned out by professional."
Near Brecksville, Ohio 44141
David R
Job Details:
06/29/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Replaced gasket, steamed. Let customer know to leave close for half an hour. New gasket so it will take time to wear in like the other ones. Possible will stick out further than the other ones until warn in. Op test ok"
Near Mentor, Ohio 44060
Corina H
Job Details:
06/29/2020
REFRIGERATOR KENMORE 106.5110311 "CC that there is no water pressure and the ice cubes are hollow. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve valve. Will need a new water valve. ; ordrng 1 W10408179 (Water valve), used 1 Shipping from stock"
Near Kingsville Township, Ohio 44004
Jeff M
Job Details:
06/29/2020
REFRIGERATOR KENMORE 106.565434 "Icemaker is not working. Needs a icemaker estimate only; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (shipping and handling) from stock"
Near Ashtabula Township, Ohio 44004
Jeff M
Job Details:
06/29/2020
WASHER MAYTAG MVWC565FW2 The unit had a suds code I cleared the code op tested good
Near Concord Township, Ohio 44077
Jason N
Job Details:
06/29/2020
MICROWAVE GE JVM3160DFBB "Installed micro switch holder and micro switches. Replaced filter fuse. Ran heat test on 30 seconds w/water. Good heat, op test good."
Near Avon, Ohio 44011
Gabriel P
Job Details:
06/29/2020
RANGE AMANA AER6303MFS2 "Heating element broke on the back, grease or oil can cause it to short it out. No signs of fire. Will need new heating element. Terminal block check good. Ordering parts.; ordrng 1 W11182108 (elmnt-bake)"
Near Cleveland, Ohio 44119
Corina H
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "CC that the ice maker is not working. Cheek the water dispenser, no water. Checked the water coming in good pressure. No water coming out of the water valve. Checked power at the valve 73 volts. Will need a new valve and control. ; ordrng 1 WPW10238100 (
Near Edgewood, Ohio 44004
Jeff M
Job Details:
06/29/2020
DRYER MAYTAG MDE6200 AYW I check the power machine getting proper power customer needs an electrician
Near Painesville, Ohio 44077
Corina H
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 Replaced the adjuster. Optest ok
Near WARRENSVL HTS, Ohio 44122
Corina H
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 CC that the unit is not making ice. Cycled ice maker got stuck and didn’t advances. Will need a new ice maker; ordrng 1 WPW10300022 (Ice maker)
Near Roaming Shores, Ohio 44085
Joe O
Job Details:
06/29/2020
REFRIGERATOR GE PSS26LSRASS "Cc: evap fan noise, leaking from dispenserFound temps 44 in ff section and 03 in freezer. Found water leaking(steady drip) from water dispenser. Found evap fan stalls has low air flow and shaft play. Needs evap fan motor and water valve; ordrng 1 WR57X10
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS322FDAW04 CC that the ice maker is not working and do not dispense the ice. Ice maker was off. Turned ice maker on cycled. Dispensed ice. Advised customer to empty the bin every 7-10 days. Optest ok
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/29/2020
RANGE JENN-AIR JDRP548WP03 Replace igniter. Op test ok
Near University Heights, Ohio 44118
Corina H
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTE234GPS0 "CC that the unit is not drying the dishes or not washing. Ran diag 7-1 no heat. Checked the water at the sink, good. Ran a calibration. Found no heat at end of diag. Checked the circuit, open. Found the heater wire unplugged. Reconnected the wire. Ran a
Near Aurora, Ohio 44202
Joe O
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Cc: not making iceFound ice maker cracked, and fill tube heater wire broken. Found control is not sending proper power. Needs fill tube heater and control; ordrng 1 W11114721 (cntrl-elec) and 1 W11366500 (FILL TUBE HEATER KIT)"
Near Oberlin, Ohio 44074
David R
Job Details:
06/29/2020
DRYER MAYTAG HDG16CH "Landlord explained, tenants saying dryer not drying. Went over load usage with landlord. Checked heating circuit, good. Ran unit with landlord there, ran about 25 mins with a towel inside. Good airflow outside. Unit cycled on and off every minute. Showed
Near Conneaut, Ohio 44030
Jeff M
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4816FW2 the gap unit the agitator is almost a inch and a half. The unit needs a gear case the shaft could not be pressed in the case all the way or the mold for the agitator is off. ; ordrng 1 W11255272 (gearcase) and 1 WP3951744 (agitator)
Near Mantua Township, Ohio 44255
Joe O
Job Details:
06/29/2020
WASHER MAYTAG MVWB835DW4 Cc: grinding noise during spinFound error code f0e3(overload). Found bearings extremely loud in hand spin. Needs gearcase. Installed gearcase. Ran auto test and calibration. Op test ok; used 1 W10811956 (CABRIO GEARCASE) from stock
Near Mantua, Ohio 44255
Brian M
Job Details:
06/29/2020
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit smelling like propane and when hvac is on it worse and preheat takes to long Ran bake found no issue with igniting ran burners found that when burners are on and hvac is running the flames are dancing all over Called whirlpool they stated it was n
Near South Russell, Ohio 44022
Joe O
Job Details:
06/29/2020
FREEZER MAYTAG MZF34X16DW00 "Cc: gasket not sealing, leakingFound gasket will not seat correctly. Magnetic strip slid down in gasket. Needs door gasket. Customer to install. ; ordrng 1 W10850441 (gasket-dor19324), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping an
Near Concord Township, Ohio 44077
Jason N
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc unit still frosting in freezer sectionConfirmed some frosting still occurring in freezer. Checked gasket on both doors, both look good, no gaps. Evap fan is running, good airflow to ff section from damper. Found bag of product sitting across air retur
Near Beachwood, Ohio 44122
Corina H
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFC300EWH03 "CC unit is not cooling. Fans and compressor are running. Tapped the system 30” vacuum. a lot of oil on the floor. to replace the condenser and compressor. ; ordrng 1 WPW10346415 (Condenser) and 1 WPW10466675 (Compressor), used 1 Bpv31 from stock"
Near Cleveland, Ohio 44109
Dan
Job Details:
06/29/2020
WASHER MAYTAG MVW8230HC0 "Installed new user interface, op test good"
Near Aurora, Ohio 44202
Brian M
Job Details:
06/29/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cc unit still not baking Found control board not sending proper voltage to dsi board all the time and when it does ignite dsi board just clicking Needs dsi board and control Please but on cancellation if possible please squeeze customer into the 30th ; or
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
06/29/2020
WASHER WHIRLPOOL MVWB835DC4 "Found unit not draining,use shot vac to empty water check pump found a hair pin inside clear out ran calibration and auto test pass is draining ,opt test ok"
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Cc that the ice maker does not work. Checked tem found 37* on fresh food section and 1* degrees on freezer. Ice maker wasn’t cycling , and fill also ice inside bin customer was angry we replace ice maker anyway,opt test ok . Op test ok; used 1 W10882923
Near Cleveland, Ohio 44109
Dan
Job Details:
06/29/2020
RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint that elements are not working and of sparking from behind unit, found terminal block burned, installed new terminal block, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Painesville, Ohio 44077
Jason N
Job Details:
06/29/2020
DRYER SAMSUNG DV45K6200EWA2 "Cc unit not drying clothingCustomer states it takes a few cycles to dry clothing. Ran timed dry test on high heat, checked airflow at vent outlet, good airflow, good heat. Moisture sensor slippery with fabric softener residue as well as lint trap filter.
Near Conneaut, Ohio 44030
Jeff M
Job Details:
06/29/2020
RANGE AMANA AER6603SFW2 I tested the heating element it tested good needs the infinite switch I left the part with the cust just in case it is needed ; ordrng 1 WPW10434452 (switch-inf)
Near Brecksville, Ohio 44141
Corey L.
Job Details:
06/29/2020
WASHER MAYTAG MVWB855DC2 "Continued repair, installed controls, op test good"
Near Mentor, Ohio 44060
Jason N
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL GU2500XTPS3 "Cc unit not working, led high temp blinkingCould not enter diagnostics mode, called wp techline, Marc, based on unresponsive keypad and stuck in led blinking mode, keypad has failed most likely due to shorted key. Unit would need new keypad console. Cust
Near Cleveland, Ohio 44144
Dan
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW7300XW0 "Customer complaint that when they turn it on it kind of makes a noise and stops, ran diagnostics found f51(rps failure) error code, ran test cycle unit started to fill then stopped and flashed f51 error, found hub worn out, unit needs new hub; ordrng 1
Near Brooklyn, Ohio 44144
Dan
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that door handle broke off, confirmed, unit needs new handle; ordrng 1 WPW10268056 (Handle), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL KUDS35FXBL0 "Customer complaint dw leaking, confirmed, found water leaking from inlet valve chamber area where inlet tubing to unit from inlet valve supply leaking, unable to remove unit due to fixed copper piping lower floor and tightness, advised unit needs removed
Near North Kingsville, Ohio 44030
Jeff M
Job Details:
06/29/2020
DISHWASHER KITCHENAID KUDTD03FTSS2 Installed new part unit tested good
Near Cleveland, Ohio 44144
Dan
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint unit is not rinsing, ran diagnostics no error codes found, ran test cycle, all components working, unit is operating as designed"
Near South Euclid, Ohio 44121
Jason N
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Cc unit freezing food in ff sectionCust stated it will intermittently freeze food on the ff section. Ran diagnostics, both thermistors passed, damper operation normal. Replaced damper assembly/w thermistors using customer supplied pre id parts. Also advi
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
06/29/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint washer makes loud noise sometimes, ran high and low agitation and spins, no unusual noises heard, customer stated it did not make the sound she heard while I was there, advised customer to take a video recording of noise if it happens
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc that unit is not cooling at all, and that she woke up one morning and she found lost of water on the floor. Unit was unplug. Plugged unit back in , evap and condenser fan are running but compressor isn’t notice that the main control is making a clicki
Near Aurora, Ohio 44202
Brian M
Job Details:
06/29/2020
WASHER MAYTAG MVW7230HW0 Cc she had a smell Ran several test and found no smell Ran auto test and calibration OP Test Ok
Near Moreland Hills, Ohio 44022
Joe O
Job Details:
06/29/2020
WASHER MAYTAG MHW6630HC0 "Cc: not draining, not spinningFound error code f0e2(over suds). Ran quick test cycle. Found excess detergent under dispenser. Pressure hose checked good. Found customer is using a higher concentration he detergent. Advised customer on soap usage. Ran nor
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
06/29/2020
WASHER MAYTAG MVWB765FW3 Installed control and ui. Ran auto test and calibration. Op test ok
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTM404KPS0 Cc: door not closing properlyFound unit not leveled correctly. Adjusted front. Op test ok
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/29/2020
DISHWASHER MAYTAG MDB4709PAW3 "Cc unit not working Found UI board to be working intermittently and will only start on quick wash Needs UI board Est only ; ordrng 1 W10811160 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Complaint door won’t close Found unit to have sever tub damage, missing several pieces and upper rack rails and supports damaged Needs tub, springs, hinges rack track and rails ; ordrng 1 W10713320 (tub-dishwr) and 2 WP8270020 (door spring)s and 1 819400
Near Cleveland, Ohio 44111
Dan
Job Details:
06/29/2020
DRYER MAYTAG MEDX500BW0 "Customer complaint that unit is not working, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse , op test good ; used 1 3390719 ("
Near Cleveland, Ohio 44106
Jason N
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4850HW1 "Installed control board and drive motor. Ran auto test and calibration. Ran drain and spin test to verify repair. Op test no good, same chattering from underneath, this time even when ramping up to speed. Called wp techline, Rich, replace gearcase and dr
Near Lakewood, Ohio 44107
Dan
Job Details:
06/29/2020
RANGE FRIGIDAIRE n/a "Installed new regulator, op test good"
Near Lakewood, Ohio 44107
Dan
Job Details:
06/29/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Installed new dispenser, op test good"
Near Parma, Ohio 44134
Corey L.
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz drawer wobbles when opened, confirmed, found cross shaft dangling on right side, connector broken not allowing shaft to be reinstalled, unit needs right side bracket asm; ordrng 1 W10625068 (bracket)"
Near Mayfield, Ohio 44143
Corina H
Job Details:
06/29/2020
WALL OVEN WHIRLPOOL KODE500ESS04 Replaced the control. Heated both ovens to 450* lights did not flicker. Brought core back for return. L1 to n 120 volts dropping below 110 volts. Will make the lights flickers. Will need an electrician. Optest ok
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
06/29/2020
WALL OVEN KITCHENAID KEBS107SSS04 "Cc unit not working in bake Ran bake test, verified power from board relays to bake element, 242v. Broil element working. Unit needs bake element. ; ordrng 1 WPW10207398 (elmnt-bake8347), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44124
Jason N
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL ED2KHAXV001 "Cc unit still leaking underneathCustomer stated it’s seem to leak in a cycle pattern. Checked under unit, found evap drain tray cracked. Unit needs evap drain tray.; ordrng 1 WPW10614158 (tray-evap6509), used 1 SHIPPING (shipping and handling) from stock
Near North Royalton, Ohio 44133
Corey L.
Job Details:
06/29/2020
DISHWASHER AMANA ADB1400AGS1 "Replaced parts ordered, op test good"
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW 4800XQ1 The unit had a suds code and a basket speed fault I cleared the codes I ran a taco test unit tested good I ran a slow speed test unit tested good we calibrated the unit customer used too much soap I recommended only 2 tablespoons or switch to pods
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/29/2020
RANGE WHIRLPOOL WFE505W0HB2 Complaint glass came Off Found front glass to be off of unit and not damaged Reinstalled glass
Near University Heights, Ohio 44118
Jason N
Job Details:
06/29/2020
DISHWASHER KITCHENAID KUDS30IVBT3 "Cc unit cleaning dishes wellRan wash test, checked water pressure from spray arms, pressure is weak. Checked screen and filter assembly. Found debris blocking screen and inlet. Cleared debris, cleaned screen. Reran wash test. Spray pressure much improve
Near Geneva Township, Ohio 44041
Jeff M
Job Details:
06/29/2020
REFRIGERATOR GE n/a "The ice maker failed its getting power needs replaced. I checked all the normal spots I cannot locate the model and serial tag I told the customer when we return to try to get some info on the fridge so we can put it in our system ; ordrng 1 WR30X10093 (
Near Franklin Township, Ohio 44240
Brian M
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Cc unit frosting up and fridge not cooling Found bottom portion of door seal to be damaged Keeping door open and allowing warm air to enter and frost up freezer Needs door gasket ; ordrng 1 W10249195 (gasket-fip)
Near Parma, Ohio 44129
Corey L.
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed listed parts, op test good"
Near North Madison, Ohio 44057
Jeff M
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW6620HW0 The unit was not leveled from installation. The shipping bolts were left in place I re leveled the unit recalibrated the machine unit tested good
Near Cleveland, Ohio 44107
Dan
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 29 degrees, found ice maker had fallen of of mounts causing door to not close completely and frost to build up into evaporator fan,
Near Russell Center, Ohio 44072
Jason N
Job Details:
06/29/2020
DRYER MAYTAG MEDB765FW0 "Installed main control, overlay ui, and ui harness. Switched l1 and l2 at power cord connection on back of unit. Ran dryer op test. Op test good."
Near Parma, Ohio 44134
Corey L.
Job Details:
06/29/2020
DRYER WHIRLPOOL MEDC465HW0 "Customer complaint dryer making scraping could, confirmed, sound like it coming from rollers, unit leaning forward slightly, quoted to replace rollers with ts kit, ok, replaced parts in kit and leveled unit, op test good; used 1 4392065 (DRYER REPAIR KIT
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer complaint ice builds up on frz floor a few days after removing, confirmed found evap drain clogged, unit has new p-trap installed, quoted to clear clog and ice, ok, cleared clog from p-trap and ice from evap pan and frz floor, op test good"
Near Thompson Township, Ohio 44086
Joe O
Job Details:
06/29/2020
REFRIGERATOR AMANA AFD2535DES "Cc: not coolingFound unit has no frost pattern. Checked compressor. Unit is pulling .6 amps. Needs compressor, evaporator, and drier.Customer does not want to repair at this time"
Near Auburn Township, Ohio 44023
Brian M
Job Details:
06/26/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit not powering on Found UI not lighting up but when door is shut unit goes into drain mode Checked power at junction box getting proper voltage Reset power to unit still no operationNeeds UI and control ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW104
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Unit was plugged in. Compressor, condenser fan are working but evaporator fan is not. Unit has a good frost pattern. Found fan motor open not running ordering harness and motor fan ; ordrng 1 W11405276 (HARNESS ) and 1 WP2315549 (evap fan motor), used 1
Near Euclid, Ohio 44132
Dan
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 40 degrees, found evaporator frozen solid and jamming evaporator fan from spinning, unable to put unit into diagnostics, unit ne
Near Willoughby, Ohio 44095
Jason N
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making iceFound ice fill tube frozen. Checked power to fill tube heater, good at 119v ac. Checked resistance of heater, reading open. Called wp techline, Rich, replace freezer door. Advised customer that typical time for a door is 4-6weeks. C
Near Cleveland Heights, Ohio 44106
Dan
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "Customer complaint that unit is leaking, confirmed, found valve cracked, unit needs new valve; ordrng 1 WPW10498990 (Valve)"
Near Bainbridge Township, Ohio 44023
Brian M
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc lights out again Found freezer and side led out Replaced leds OP Test Ok
Near Auburn Township, Ohio 44023
Brian M
Job Details:
06/26/2020
DRYER SAMSUNG DV520AEPXAA Cc unit making noise Found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Garfield Heights, Ohio 44105
Dan
Job Details:
06/26/2020
RANGE WHIRLPOOL WFE505W0HS0 "Customer complaint that unit does not get hot at 350 degrees only around 400 degrees, oven temperature sensor is reading correct temperature, started bake for 350 degrees, bake element did not heat up, bake element is broken at the terminal, unit needs
