Near Brimfield, OH 44240
Brian M
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS342FIAW00 Cc light switch is still not staying in place liner damage Unit is non repairable
Near Brimfield Township, OH 44240
Brian M
Job Details: 08/06/2019
WASHER MAYTAG MHW5630HC0 Complaint loud noise when spinning Found two shipping bolts remaining in washer that where half way taken out Removed shipping bolts and ran spin test OP TEST OK
Near Parma, OH 44129
David R
Job Details: 08/06/2019
WASHER MAYTAG MVWX655DW0 "Cc of loud noise banging. Can hear a little grinding noise from gearcase. Found some debris under the washplate. Washplate was loose, almost looks stripped. On high spin the washer is knocking around and loud. Tried adjusting feet, did not help. Unit see
Near Ravenna, OH 44266
Brian M
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc of some water freezing in the left door Found temps to be a little colder than set point Adjusted temps and advised customer on product placement OP TEST OK
Near Brecksville, OH 44141
Dan
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRSA15SNHZ01 "Customer complaint of glue residue on door, confirmed, advised customer to use a micro fiber cloth and a stainless steel cleaner to remove, unit is operating as designed"
Near Lakewood, OH 44107
Corey L.
Job Details: 08/06/2019
RANGE KITCHENAID KDRU767VSS04 "Customer complaint control lock turns on and she can’t shut it off, advised her to hold for up to 10 seconds to shut off, no errors, replaced ui, op test good"
Near Broadview Heights, OH 44147
David R
Job Details: 08/06/2019
DISHWASHER KITCHENAID KDTE104ESS1 Cc not draining. Found drain pump error code and not working. Replaced with pump from t/s. Made sure drain tube wasn’t clogged. Tested. Water drained out. Op test ok; used 1 WPW10348269 (PUMP-DRAIN 71.02) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found error code e5 time ice maker ordering ice maker fan loud,office to order parts needed ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11087201 (heater) and 1 W11294907 (icemaker)"
Near Shaker Heights, OH 44122
Dan
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint that unit makes too much ice, confirmed, found bail arm had fallen out of ice maker , no damage, reinstalled bail arm, op test good"
Near Garfield Heights, OH 44105
Corina H
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced the ff gaskets and the kick plate. Steamed fz out due to the gaskets falling off. Optest ok.
Near Cleveland, OH 44139
Brian M
Job Details: 08/06/2019
WASHER MAYTAG MVWB7655W0 Cc unit takes forever to wash clothes Found error for off balance and overload Also found hot water supply off Ran auto test and calibration Advised customer on balancing out loads and not to over load the tub OP TEST OK
Near Cleveland, OH 44139
Brian M
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL KDTE254ESS1 Installed control Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Grafton, OH 44044
Gabriel P
Job Details: 08/06/2019
REFRIGERATOR AMANA ABB1922FEB2 Replace all parts opt test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/06/2019
DRYER WHIRLPOOL MDG9700AWW Igniter weak is glowing but not igniting gas valve gave customer estimate they will think about it
Near North Ridgeville, OH 44039
Corey L.
Job Details: 08/06/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF2 "Replaced ice maker asm, op test good"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/06/2019
DRYER ROPER RES7745PQ0 Replace parts opt test ok
Near Strongsville, OH 44136
David R
Job Details: 08/06/2019
DRYER MAYTAG LDG8414AAE "Cc unit will not heat back up after 10 minutes. Found one of the coils were based, replaced coils from t/s. Tested for over 10 mins on timed dry. Unit cycled over 3 times on and off. Had damp towel in unit to show customer. Op test ok; used 1 279834 (COI
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW "Installed wire harness. Plugged in unit, powers on. Op test good."
Near Willoughby, OH 44094
Jason N
Job Details: 08/06/2019
REFRIGERATOR MAYTAG MFT2771XEM0 "Cc unit freezer freezing upCustomer said he replaced gasket. Found evap drain clogged, ice buildup on freezer bottom. Replaced drain tube using p trap style from truck stock. Cleared ice from freezer and steamed out drain pan and drain hole. Op test good
Near Columbia Township, OH 44028
David R
Job Details: 08/06/2019
DRYER AMANA NED4655EW1 "Same complaint, unit not turning off. Voltage is getting to timer; ordrng 1 279816 (thermal cut off hi) and 1 W10857612 (timer) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (fuse-thrml)"
Near North Olmsted, OH 44070
Corey L.
Job Details: 08/06/2019
RANGE WHIRLPOOL WFG320M0BS3 "Customer stated it has been working since our last visit, installed new control, op test good"
Near Cleveland Heights, OH 44112
Nicholas F.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL BX21V2W Cc gaskets are torn confirmed also light is flickering in ff section.socket is burnt unit needs house housing is unavailable installed new gaskets op test good
Near Cleveland Heights, OH 44106
Corina H
Job Details: 08/06/2019
WASHER MAYTAG MHW7000XR0 "CC that F9e1 comes up and does not spin the clothes out. Ran diag F9e1 LONG DRAIN, F3E1 PRESSURE SWITCH / PRESSURE SENSOR ERROR. Checked the pressure hose, clear. Ran a rinse and spin unit drained properly. Service pointer W10393859 to replace the contro
Near Willowick, OH 44095
Jason N
Job Details: 08/06/2019
WASHER FRIGIDAIRE FFFW5000QW0 "Cc unit did not spin last timeCustomer said her load came out soaking wet. Ran diagnostics, no code stored, ran manual functions, door lock, drain pump and spin. All functions look good. Ran rinse spin and drain spin modes. Op test good. Asked customer w
Near Cleveland, OH 44102
Nicholas F.
Job Details: 08/06/2019
RANGE WHIRLPOOL WFG975H0HZ0 Installed new keypad panel. Error code is still present unit needs control.; ordrng 1 W11284302 (cntrl-elec)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replace parts opttest ok
Near Garfield Heights, OH 44125
Corey L.
Job Details: 08/06/2019
REFRIGERATOR GE GTZ18ICELRSS "Installed fill tube, op test good, placed water mit mat"
Near Warrensville Heights, OH 44122
Joe O
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL RST2200FAM "Cc: not coolingFound unit having defrost issues. Tested heater and bi-metal are receiving proper power but heater not powering on.Needs heater and bi-metalCustomer does not want to repair at this time; ordrng 1 WP52085-29 (thermostat5430) and 1 WP6100184
Near North Ridgeville, OH 44035
Nicholas F.
Job Details: 08/06/2019
REFRIGERATOR GE GTS16GSHJRSS Cc evaporator fan blade is hitting cover.confirmed adjust fan and blade added a washer to the screw in the cover op test good.
Near Cleveland Heights, OH 44118
Corina H
Job Details: 08/06/2019
OTR MICROWAVE MAYTAG MMV6190DE4 CC that the light stays on. Found the upper door cam staying open. Replaced the door cams from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Willowick, OH 44095
Jason N
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Recovered refrigerant, installed new compressor, evaporator and uv drier. Pulled vacuum on system to 28 in/hg for 15 min. Shut off vacuum, watched gauges for changes, no change. Charged system with 3.7 oz of r134a. Frost pattern starting on evaporator. A
Near Avon, OH 44011
Gabriel P
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW5620HW0 "F0e5 off balance load,found water leaking from dispenser also lower main water in case of a strong pressure and still leaking office order part needed ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316257 (hose) and 1 W11316599 (hose) and
Near Cleveland, OH 44110
Dan
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new door switch, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW6600SB2 Could not get old Bering race out of tub Customer agreed to stop and return the parts I have the parts to be returned
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/06/2019
RANGE WHIRLPOOL WFC310S0EW3 Replace all burner s opt test ok
Near Willoughby Hills, OH 44094
Dan
Job Details: 08/06/2019
DRYER MAYTAG MEDB835DC4 "Customer complaint that unit is not starting, started normal dry cycle, unit started, unit heated, unable to duplicate the problem , unit is operating as designed"
Near North Madison, OH 44057
Dan
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL W2RXEMMWB01 "Customer complaint that unit is not working fresh food section temperature at 6 degrees , freezer section temperature at 46 degrees, nothing s running, outlet has hot/ground reverse, customer moved to another outlet, that outlet has open neutral, found
Near Geneva, OH 44041
Arthur V
Job Details: 08/06/2019
WASHER KITCHENAID KAWS700GQ0 Replaced coupling. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Wellington, OH 44090
David R
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Steamed out ice, replaced parts. Set temps to normal settings. Op test ok"
Near Cleveland, OH 44105
Nicholas F.
Job Details: 08/06/2019
WASHER MAYTAG MVWX655DW1 "Cc won’t fill with water.ran diagnostic got f0e5 off balance load error code.ran auto test cycle.passed all test started deep water wash load with close in unit.unit filled,washed and drained ran drain and spin unit spun unit is operating as designed."
Near Moreland Hills, OH 44022
Corey L.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Replaced ff evap and drier, held 29” vac for 15 min, added 5.5 oz of r134a, good frost pattern, op test good, advised customer to allow 24-48 hrs for temps to settle"
Near Timberlake, OH 44095
Jason N
Job Details: 08/06/2019
DRYER WHIRLPOOL WGD6200SW2 "Cc unit not heating Customer stated it’s heats sometimes doesn’tChecked ignitor on normal cycle, ignitor glows, coils opened only once, additional cycles after coils did not open. Replaced coils using truck stock, retested on normal, watched 3 flame cycl
Near North Madison, OH 44057
Jeff M
Job Details: 08/05/2019
ICE MAKER KENMORE 106.8948999 The unit isn’t Producing cold air there’s no heat transfer no frost pattern unit needs CFC work customer is not interested. Estimate only
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/05/2019
COOK TOP WHIRLPOOL WCE97US0HB00 The cooktop came on on it’s own. Customer has a video showing with the controller locked two burners cycling on and off. I tried to duplicate this issue I turn the controller lock on try to activate a burner it is impossible it cannot happen.
Near Mentor, OH 44060
Jeff M
Job Details: 08/05/2019
REFRIGERATOR MAYTAG MSD2756DEW The drain in the freezer was frozen I steamed the drain unit tested good
Near Rocky River, OH 44116
Corey L.
Job Details: 08/05/2019
DISHWASHER KITCHENAID KUDW03CTSS2 "Installed sump asm, op test good, placed water mit mat"
Near Mayfield Heights, OH 44143
Corey L.
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer complaint of ice in fridge and warm temps, confirmed temp was 58 in ff and ff evap was frozen solid, cleared ice on evap fan, ff evap fan failed, unit needs new ff evap fan; ordrng 1 W11098695 (fan-scroll 122.56), used 1 SHIPPING (SHIPPING AND H
Near Elyria, OH 44074
David R
Job Details: 08/05/2019
RANGE WHIRLPOOL WFE515S0EW2 "Replaced parts, tested. Op test ok"
Near Williamsfield Township, OH 44093
Joe O
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: not dispensing ice or water, and door gasket rippedInstalled new door unit now dispensing ice and waterNeeds door gasket; ordrng 1 W10830274 (gasket-fip)"
Near Geneva, OH 44041
Jason N
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW6400SW3 "Cc unit flashing code LDRan diagnostics, found codes f84 for door lock failure, f32 for long drain. Ran diagnostics cycle, f51 popped up. Ran rps sensor test, passed. Checked under unit, found wire harness hanging down and recirc pump wires ripped out of
Near Cleveland, OH 44106
Dan
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restock
Near Pepper Pike, OH 44124
Dan
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY04 "Installed new control, op test good"
Near Madison, OH 44057
Jeff M
Job Details: 08/05/2019
DRYER GE DBSR453EB3WW "The rear main bearing has failed est only; ordrng 1 WE25M40 (REAR BEARING), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Jefferson, OH 44047
Arthur V
Job Details: 08/05/2019
WASHER MAYTAG MVWX655DW1 Found drain pump seized. Drained unit using shop vac and let unit finish continuous drain mode and tested. Recalibrated unit. Op test good used actual goods issue date for pop ; used 1 W10876600 (PUMP-WATER) from stock
Near North Madison, OH 44057
Jeff M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 The units is frosting up inside the freezer tested the heating element and the defrost sensor both tested good needs a new main control; ordrng 1 W11174836 (CONTROL )
Near Concord Township, OH 44077
Jeff M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 The unit ice maker has a e3 motor can’t find home position needs a new icemaker; ordrng 1 WPW10764668 (ICEMAKER )
Near Cleveland, OH 44102
Dan
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not making ice, confirmed, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Valley View, OH 44125
Joe O
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Cc: not igniting on bakeStarted test bake, unit tried to ignitePulled drawer out, Found storage drawer fullStarted bake with drawer open found unit to igniteAdvised customer about over loading the drawerOp test ok"
Near Kirtland, OH 44094
Jason N
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE334DSS0 "Cc unit leaking underneathRan wash test, confirmed leak underneath from sump housing. Unit needs wash motor assembly. ; ordrng 1 WPW10455261 (pump&motor)"
Near Rocky River, OH 44116
Corey L.
Job Details: 08/05/2019
OTR MICROWAVE WHIRLPOOL WMH53520CE4 "Customer complaint mw says to close door when it’s closed sometimes, confirmed, cams failing, quoted, ok, replaced door cams with ts part, op test good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
Near Seven Hills, OH 44131
Joe O
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc: not draining/standing waterCustomer stated unit started working when I arrived, ran test cycle to ensure unit is functioning properlyOp test ok
Near Westlake, OH 44145
Corey L.
Job Details: 08/05/2019
REFRIGERATOR FRIGIDAIRE LGUS2642LF1 "Customer complaint dispenser doesn’t shut off unless propped and ice maker not working, confirmed, dispenser lever is broken, ice maker failed,customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Roaming Shores, OH 44085
Arthur V
Job Details: 08/05/2019
WASHER GE GTW330ASK0WW Customer complaint unit was filling with the lid up and then started draining on its own. Called techline talked to Mark. Unit is designed that after filling for ten to 15 min if it does not see the lid close it will automatically cancel and drain. Which
Near Mayfield Heights, OH 44124
Jason N
Job Details: 08/05/2019
WASHER MAYTAG MVWP575GW0 "Cc unit filling with too much water on delicate cycle.Ran diagnostics, no codes stored. Ran wash test on delicate cycle using small load customer says is typical for her. Tub filled 3/4 full of water. Unsure if this normal for this unit. Called WP techl
Near Solon, OH 44139
Jason N
Job Details: 08/05/2019
WASHER WHIRLPOOL WFW9150WW01 Cc leaking again near front of unitRemoved front access panel and top panel. Ran wash cycle. No leaks at this time. Ran cycle w/towels on normal. No leak detected. Ran rinse/spin and drain cycle w/ towels. Could not find a leak on this unit at this time.
Near Andover, OH 44003
Arthur V
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found all fans and compressor running No cool no heat on condenser. Process stub too short to install bullett valve Needs compressor and evaporator. Sealed system tech. Extra time x part parts per BJ.; ordrng 1 482801 (mount-tray) and 1 W10836706 (ev
Near Madison, OH 44057
Jeff M
Job Details: 08/05/2019
DRYER WHIRLPOOL WED8300SW1 Cust had part. The heating ele failed installed new part unit op tested good
Near Andover Township, OH 44003
Arthur V
Job Details: 08/05/2019
WASHER WHIRLPOOL WFW92HEFC Cust states unit discharged all the soap at one time from her load n go dispenser. Also inside of dispenser is growing mold. Called techline Austin. He suggested to keep dispenser drawer open like the door in between usage to eliminate issue ; ordrng 1 W1
Near Euclid, OH 44117
Jason N
Job Details: 08/05/2019
WASHER KITCHENAID KAWE570BWH1 "Cc unit not spinning or draining Ran spin test, motor spinning, but basket is not, found motor coupler worn out, unit needs motor coupler. ; ordrng 1 285753A (coupling,motor1828), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Sheffield Lake, OH 44054
Corina H
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 When filling the unit lights would be flashing. Checked power at control 102 volts. Disconnected the power at the terminal block used the jumper box to another outlet dishwasher ran as designed. Advised cust will need an electrician. Optest ok.
Near Hambden Township, OH 44024
Brian M
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTM354DSS5 Installed panel control and sump Ran test cycle OP TEST OK
Near Newbury Township, OH 44065
Brian M
Job Details: 08/05/2019
DISHWASHER MAYTAG MDB7749SAB0 Installed Ui and control Ran test cycle OP TEST OK
Near LaGrange, OH 44050
David R
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF560SMYBO5 Cc of ice build up. Ice build up on bottom cabinet of Fz. Removed duck bill and found lint/dog hair inside. Cleared all ice and debris. Advised customer since they have a dog to clean condenser coils at least once a month. Op test ok.
Near Avon Lake, OH 44012
Corina H
Job Details: 08/05/2019
DRYER MAYTAG MEDX655DW1 "Cust showed pop, sent pic. CC that the unit trips the breaker. Checked the terminal block, correct. Checked the wires to the dryer, good. Cycled the dryer low 130*, medium 150*, high 187* sanitary 205*. Checked outside vent, clear good air flow. Called B
Near East Cleveland, OH 44112
Jason N
Job Details: 08/05/2019
WASHER AMANA NTW4516FW3 Cc unit vibrating and shaking Customer showed popFound tub ring laying loose inside unit and broken. Unit needs tub ring. ; ordrng 1 WPW10531289 (tub ring)
Near Columbia Township, OH 44028
David R
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced part, tested. Op test ok."
Near North Ridgeville, OH 44039
David R
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW7000DW3 "Cc that unit not draining. F9E1, F2E1 error codes. Replaced drain pump, ran service test step 51/51. All components check good. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL ED5RHEXNL03 Replace housing and filter opt test ok
Near Aurora, OH 44202
Jason N
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KBSD608ESS00 "Cc unit still leaking from dispenser. Confirmed condensation still appearing on outside of ice door.Called WP techline. TJ, talked to lead tech and the suggestion is that there is a void in the door insulation causing the condensation. He said to replace
Near Solon, OH 44139
Brian M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cc of door not shutting by itself Leveled unit so door has a more of a swing to shut when let go of OP TEST OK
Near Solon, OH 44139
Brian M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed water paddle ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 08/05/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Replace parts,opt test ok"
Near Solon, OH 44139
Brian M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL BB20V1E Cc of unit not cooling and making clicking sound also of brown stain near right front foot Found compressor not running ohmed out compressor compressor is fine Needs relay Advised customer that brown stain was sticky possibly from unit defrosting and food
Near Lakewood, OH 44107
Dan
Job Details: 08/05/2019
DRYER AMANA NED4655EW1 "Customer complaint of sparks from back, unit is receiving correct power from supply, started normal dry cycle, unit is heating, let unit run, not sparking, observed, unit is operating as designed"
Near Chardon, OH 44024
Nicholas F.
Job Details: 08/05/2019
FREEZER WHIRLPOOL EV188NYWS00 "Cc icemaker not making ice.4 degrees at bottom of freezer 60 degrees at top near icemaker.compressor and condenser fan all running.frost build up on evaporator WP3-81329 cover.cycled ice maker,it cycled filled and returned to home position evaporator fan
Near Elyria, OH 44035
David R
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 Replaced dispenser. Tested. Opened. Op test ok.
Near Avon Lake, OH 44012
Corina H
Job Details: 08/05/2019
RANGE WHIRLPOOL CCE3401W "CC that the front left burner is not working. Found the left front burner is open. Will need a new burner. Office to order part; ordrng 1 W10823704 (elmnt-surf 14821), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 08/05/2019
WASHER MAYTAG MFW9700SQ0 "Took bottom drawer out ran drain cycle no leak found,ran normal cycle twice and no leaks water has to be coming in from somewhere else I don’t think I will be able to duplicate this issue check drain hose and water line when its filling and drain hose wh
Near Westlake, OH 44145
Corina H
Job Details: 08/05/2019
WASHER MAYTAG MVWB765FC3 "Cust showed pop, sent pic. CC that the spin cycle does not work in a normal wash. Ran diag no codes. Checked the hot and cold valves, good. Ran a calibration. Started a rinse and spin. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels equa
Near Olmsted Falls, OH 44138
Corina H
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 CC that there is frost and ice in the freezer. Found the gasket not touching the freezer frame and the drain hole is blocked with ice and a piece of rubber. Steamed freezer and drain hole out. Steamed the gasket. Optest ok.
Near Bay Village, OH 44140
Corina H
Job Details: 08/05/2019
RANGE WHIRLPOOL WFE540H0ES1 CC that the unit does not work and the hot surface light is on. Found the cord not plugged in all the way to the outlet. Removed each burner switch light stays on. Checked the burners found the lf front and rear have no continuity. Will need both burners.
Near Reminderville, OH 44202
Brian M
Job Details: 08/05/2019
WASHER MAYTAG MVWC465HW2 Cc of unit not washing properly Found unit to have off balance codeRan auto test and calibration OP TEST OK Advised on weight distribution
Near North Ridgeville, OH 44039
Corey L.
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer shakes excessively even when 3 items are in, confirmed found washplate loose bolt backing out, put lock tite on bolt and reinstalled, op test good"
Near North Ridgeville, OH 44039
Corey L.
Job Details: 08/05/2019
DRYER WHIRLPOOL WGD5000DW2 "Customer complaint door seal torn in same spot bottom right, confirmed seal torn, replaced with part sent, op test good"
Near Willoughby, OH 44094
Arthur V
Job Details: 08/05/2019
DRYER MAYTAG MEDC215EW1 Found 240 volts to timer motor not responding. Needs timer.
Near Rocky River, OH 44116
Dan
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees , freezer section temperature at 26 degrees, found evaporator fan not running, evaporator half frozen, evaporator fan is recieving 120vac, unit needs new evaporat
Near Fairview Park, OH 44126
Corina H
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW4815EW1 CC that there was a rattling noise. Found the drain pump was on. Held the start button in for 10 sec. Ran diag no codes. Checked drain pump 20 ohms. Checked drain pump clear. The drain pump is rattling when it’s running. Will need a new drain pump. Custom
Near Avon, OH 44011
Gabriel P
Job Details: 08/05/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Icemaker found not cycling replace from truck stock still not cycling found wire from door broken underneath will need new freezer door ordering and scheduling ; ordrng 1 LW10839374 (dor-fip), used 1 W10873791 from stock"
Near Perry Township, OH 44077
Arthur V
Job Details: 08/05/2019
RANGE FRIGIDAIRE GLES389FBA Replaced left rear and right front burner switchs. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Kent, OH 44240
Brian M
Job Details: 08/05/2019
DRYER GE GTDX180ED4WW Cc of noise Could not duplicate any abnormal noises Took apart front and inspected from bearing slides OP TEST OK