Near Cleveland, OH 44135
Paul P.
Job Details: 10/15/2018
DRYER MAYTAG MGD6000XW2 "Wrong part in correct box. Office to order another U.I. Control. Also, thermal fuse and cutoff need replaced. Will also need to replace igniter and also main control.; ordrng 1 279311 (ignitor kit & bracke) and 1 W10554865 (cntrl-elec) and 1 WP3392519 (f
Near Cleveland, OH 44111
Paul P.
Job Details: 10/15/2018
DISHWASHER AMERICANA ADW1100N35WW "Hotpoint model, leaking from motor shaft inlet at pump housing. Dishwasher will need pump housing replaced. Did not set down mitigation mat, dishwasher has ongoing leak presently. Office to order pump housing.; ordrng 1 WD19X10020 (housing pump), used 1
Near Fairview Park, OH 44126
Paul P.
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Refrigerator average temperature at 36 degrees. Freezer at -5 average. Refrigerator passing defrost test. On test of baffle module, motor is not closing to refrigerator section. Office to order air diffuser assembly.; ordrng 1 W11236848 (AIR DIFFUSER ASS
Near Rocky River, OH 44116
Paul P.
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL KUDC03FVSS3 "Found previous company had disconnected and wrapped layers of electrical tape on multiple wires inside the harness, going from the control to the pump assembly. Even with voltage applied to the control and to the pump, dishwasher is not starting. Office
Near Maple Heights, OH 44137
Corey L.
Job Details: 10/15/2018
REFRIGERATOR MAGIC CHEF MCBM920S1 "Customer complaint of loss of cooling and loud noise, confirmed noise is ice build up on evap fan, temps were 44ff and -1 frz, found moisture built up on ff ceiling, found ff door seal warped and mangled leaving several large gaps in the door when closed
Near Avon Lake, OH 44012
Brian B
Job Details: 10/15/2018
REFRIGERATOR JENN-AIR JFD2589KEP "CC of water leaking under machine. Pulled machine out. Found water on floor under machine. Checked water valve . No leaks in valve or tubing. Cycled Icemaker and drew water . No leaks. No leaks from waterline to machine. Found cracked drain pan. Also, ri
Near Cleveland, OH 44107
Brian B
Job Details: 10/15/2018
DRYER MAYTAG ADE7005AYW "Removed drum. Found another problem with machine. Motor pulley is broken off end of motor. Will also need new motor. Tried to call landlord, did not answer. Called office, Maddie, she could not reach landlord either. . New motor will add approx $150.00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FFHS2311LBLA "Found i/m stuck at 6 oclock, needs i/m; ordrng 1 241798231 (ICE MAKER)"
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Found no response from ui, recieving power, checked harness, found a fray in wire, needs harness; ordrng 1 W11170612 (HARNESS) and 1 WPW10769076 (UI)"
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/15/2018
WASHER WHIRLPOOL MVWB700VQ0 "Ran diognostics, no codes, watched cycle, good, ran drain and spin, bearings starting to make noise, , pump making noiseCust to let us know; ordrng 1 W10435302 (BEARING KIT105.51) and 1 W10536347 (PUMP12098), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and
Near Concord Township, OH 44060
Arthur V
Job Details: 10/15/2018
RANGE KENMORE 790.9280301 "Found unit needs control and overlay. No voltage from bd to elements. ; ordrng 1 316352207 (overlay) and 1 316462807 (controller), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Macaulay G.
Job Details: 10/15/2018
WASHER MAYTAG MVWB835DW2 "Drain ok. Found top counter weight of wash basket had leaked out water, causing it to go off balance. Office to order wash basket. Put mitigation mat under washer.; ordrng 1 W10811960 (spin basket)"
Near Seven Hills, OH 44131
Chad P.
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A Found numbers in the interface are out. Needs interface replaced. ; ordrng 1 242058230 (user interface)
Near Seven Hills, OH 44131
Chad P.
Job Details: 10/15/2018
MICRO OVEN WHIRLPOOL WMH31017FS0 Found display dropping out and only showing hash marks. Power checks good. Needs control replaced. ; ordrng 1 W10892389 (CONTROL)
Near Avon, OH 44011
Gabriel P
Job Details: 10/15/2018
RANGE KITCHENAID K0SE500EWH01 "Cc burn smell when self clean for longer time,ran self clean 4 times pass 3 years and the display was shut off,I jump start fuse by display turn power display turn on bake to 350 degrees did not warm up both thermal fuse are open ,whirlpool call our offi
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 10/15/2018
RANGE KITCHENAID KGSK901SSS00 "Not sparking on every time it’s supposed to. Office to order igniter. ; ordrng 1 WP9760229 (elctr-kit 67.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44139
Jeff M
Job Details: 10/15/2018
OTR MICROWAVE WHIRLPOOL KHMS2056SBL2 C chads pvr Installed new part unit op tested good
Near Wickliffe, OH 44092
Brian M
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFF302ESS01 Installed mullion OP TEST OK
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/15/2018
DISHWASHER MAYTAG MDB7749SBM3 Found ribbon cable shorted. Called Techline to get s code. Bruce. Gave s code for repair. S25462Sr# 7723182699Needs console replaced. ; ordrng 1 W10811169 (CONSOLE)
Near Solon, OH 44139
Brian M
Job Details: 10/15/2018
REFRIGERATOR MAYTAG MSF22D4XAB01 Installed light OP TEST OK
Near North Royalton, OH 44133
Chad P.
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW7340XW0 "Found hub stripped. Needs hub replaced. ; ordrng 1 W10820039 (HUB), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE WRB322DMBM00 Fill tube was in on ice tray so it was spraying every where I fix my mistake opt test ok customer happy
Near Avon, OH 44011
Gabriel P
Job Details: 10/15/2018
WASHER HOTPOINT HSWP1000M4WW "Did not found any leak show customer when testing the washer,also load switch got out of track but put it back together and is fix it is draining and spinning"
Near Lorain, OH 44053
David R
Job Details: 10/15/2018
DRYER WHIRLPOOL WED6400SB0 Replaced pulley and striker. Op test ok.
Near Mayfield Heights, OH 44143
Jeff M
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Installed new part unit op tested good. The tub ring is not melted from overloading it’s actually cracked in half.; ordrng 1 W10849477 (TUB RING)
Near Elyria, OH 44035
David R
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced pump and motor. Op test ok.
Near North Ridgeville, OH 44039
David R
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Replaced UI. Op test ok.
Near Cleveland, OH 44103
Jeff M
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WSR57R18DM02 I water the control from the service pointer and fortunately I did not realize that the service point it does not apply to the 02 but only the 01; ordrng 1 W11282569 (CONTROL )
Near Middleburg Heights, OH 44130
David R
Job Details: 10/15/2018
REFRIGERATOR MAYTAG MBF2258XEB1 FF Top shelf 45F bottom shelf 38F. Damper working properly. Turned down temp in Freezer and FF to 3. Op test ok.
Near Elyria, OH 44035
David R
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL GX2FHDXVQ02 FF section not cooling. Damper working but no cold air is coming out. FF top shelf 69F and bottom shelf 55F. Sheet of frost cover Evap panel in freezer. Found defrost thermostat open. Replaced. Steamed the remaining ice off. Op test ok.; used 1 WP10442411
Near Madison Township, OH 44057
Arthur V
Job Details: 10/15/2018
RANGE KENMORE 790.7231901 Order /burner switches and harness. Please. Called SM on ordering part; schdld next appmnt for 10/19 FRI 12-5
Near Fairview Park, OH 44126
Paul P.
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FGHC2331PF7 "Replaced main power board. Reset power, ran through settings.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Rocky River, OH 44116
Paul P.
Job Details: 10/15/2018
WASHER MAYTAG MVWC565FW0 "Installed gear case, actuator, drive pulley kit and belt. Ran washer through calibration and diagnostic, spin, agitate and drain modes, washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL KBFO42FTX04 "Customer complaint that unit is leaking, water is coming from freezer section door not sealing all the way, unit still needs new tracks so door will close properly, customer did not receive tracks yet, ; schdld next appmnt for 10/17 WED !"
Near Moreland Hills, OH 44022
Corey L.
Job Details: 10/15/2018
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint door loose again, confirmed found right rope on door hinge broke again, found unit too close to right cupboard causing rope to rub and break, readjusted unit, replaced rope and pulley, op test good"
Near Bedford Heights, OH 44146
Corey L.
Job Details: 10/15/2018
REFRIGERATOR GE DFE29JSDASS "Installed new control, set temps to recommended, op test good"
Near Cleveland Heights, OH 44106
Dan H
Job Details: 10/15/2018
COOKTOP ELE JENN-AIR JED3430WB01 "Customer complaint that left front element and right rear element are not working, confirmed, found no power to left front element, left front element is good, right rear element is open, no power being sent to right rear element, unit needs new left f
Near Garfield Heights, OH 44125
Corey L.
Job Details: 10/15/2018
WASHER MAYTAG MVWC555DW0 "Installed parts ordered, ran calibration cycle, op test good, unit next to floor drain in basement no need for water mat"
Near Garfield Heights, OH 44125
Corey L.
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL MDB9150AWB "Installed new ui, op test good"
Near Cleveland Heights, OH 44118
Dan H
Job Details: 10/15/2018
REFRIGERATOR MAYTAG MTB2456GEW "Customer complaint of frost build up in freezer section , confirmed, found fresh food section door gasket torn and not sealing, unit needs new fresh food section door gasket; ordrng 1 WP61004010 (seal- f.f.)"
Near Garfield Heights, OH 44125
Corey L.
Job Details: 10/15/2018
REFRIGERATOR GE GSE25HMHEHES "Customer installed water valve a week ago, still making ice randomly, applied spacer and adhesive from excess ts, advised customer to monitor; used 1 8201543 (SPACER) from stock"
Near Maple Heights, OH 44137
Corey L.
Job Details: 10/15/2018
RANGE FRIGIDAIRE FFGF3011LWC "Customer complaint bake not working, confirmed ignitor is glowing bright red, burner not lighting, safety switch is open, top burners light, safety valve failed, unit needs new safety valve to get bake working, door handle is missing, control and display
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW8600YW0 Found fabric softener tub ring full of wax which is created by soup detergent explain customer to how to operate machine using soap adjust washer legs there were up level when ran diagnostics test before it was splashing out of tub ring now that I level i
Near Avon, OH 44011
Gabriel P
Job Details: 10/15/2018
WASHER GE MVWX655DW1 "Cc not getting hot water ,ran diagnostics no error codes,ran manual test cold water and hot all pass cold water is coming out had customer fill the water she when it spin clothes come out warm,ran calibration pass and auto test pass"
Near Cleveland, OH 44107
Brian B
Job Details: 10/15/2018
DRYER WHIRLPOOL WED9200SQ1 "CC that machine died during a power surge when all lights in house got very bright .. ran diag, f01 code, primary control failure. This was most likely caused by power surge. Will need new main control . Will give est. customer does not want to repair un
Near Lakewood, OH 44107
Brian B
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed ice housing gasket. Op test ok. Office to pre ID new Icemaker if customer calls back with same problem.
Near Lakewood, OH 44107
Brian B
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "CC if not making ice and freezer too warm. Checked temps, 39 ff, 20 frz.. Ran diag, step 56, Icemaker error codes, E0, no fault. Ohmed out freezer thermister from main board, reading open. Removed evap cover and found loose wire in connector that holds
Near Cleveland, OH 44139
Chad P.
Job Details: 10/15/2018
OTR MICROWAVE WHIRLPOOL KHMS2056SBL2 Installed mag and inverter. Op test ok.
Near Roaming Shores, OH 44084
Arthur V
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced icemaker. Op test good. Advised customer to give 24-48 hrs for ice to start producing. Showed customer how to get rid of water filter alarm
Near Edgewood, OH 44004
Arthur V
Job Details: 10/15/2018
RANGE WHIRLPOOL WEG745H0FS0 Cust complaint some code came up. Put into diagnostics no faults recorded Could not completely test since this is a gas range and there are no hook ups at the store.
Near North Madison, OH 44057
Arthur V
Job Details: 10/15/2018
DRYER MAYTAG LDG8424AAE "Replaced blower wheel. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Hambden Township, OH 44024
Arthur V
Job Details: 10/15/2018
RANGE GE PGB918SEM4SS Customer complaint lower oven would not keep temps. This is a dual fuel range but the lower oven is 120v elements. Cycled on at 350. Unit climbed to temp and cycled off. Unit cycling properly at this time
Near Kirtland, OH 44094
Arthur V
Job Details: 10/15/2018
WASHER MAYTAG MVWB765FW1 Replaced water valve . Ran a calibration cycle. Op test good
Near Willoughby, OH 44094
Arthur V
Job Details: 10/15/2018
REFRIGERATOR GE GSH25JFXNWW Replaced heater assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Euclid, OH 44123
Dan H
Job Details: 10/15/2018
SXS REFRIGERATOR WHIRLPOOL WRS576FIDW01 "Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced control and thermostat. Ran diagnostics with calibration. All tested ok. Put mitigation mat under dishwasher.
Near Westlake, OH 44145
Macaulay G.
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW8040DW2 Lid had crack in it. Replaced lid. No issues with dispenser. The bow in front of it is how it is designed. Put mitigation mat under washer.
Near Westlake, OH 44145
Macaulay G.
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL ED5LHAXMT10 Control not always registering temperature. Needs control but control is discontinued. 2255229 ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Westlake, OH 44145
Macaulay G.
Job Details: 10/15/2018
RANGE WHIRLPOOL WFE320M0ES1 F9 error for miswired unit. Wiring was correct. Found that L1 wire to board was loose in connector. Corrected issue. All tested ok.
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 10/15/2018
COOKTOP GAS KITCHENAID KCGD506GSS00 Replaced regulator. All tested ok. No leaks.
Near Rocky River, OH 44116
Macaulay G.
Job Details: 10/15/2018
RANGE KITCHENAID KGRS807SSS01 Replaced spark module. Still does not ignite. All other testable components check ok. Deeming unrepairable. Taking spark module with me to return. Refund all but service charge. Management for assessment.
Near Parma, OH 44129
Macaulay G.
Job Details: 10/15/2018
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced start device. All tested OK.
Near Highland Heights, OH 44143
Brian M
Job Details: 10/15/2018
REFRIGERATOR MAYTAG MFW2055FRZ00 Cc of unit fluctuations temps Fresh food 38 Installed control and fanOP TEST OK
Near Aurora, OH 44202
Robert A.
Job Details: 10/15/2018
OTR MICROWAVE GE PVM9179SF1SS "Cc not always reading door switches, adjusted door, tested several times, op test ok"
Near Cleveland, OH 44109
Chad P.
Job Details: 10/15/2018
DRYER WHIRLPOOL WED4815EW1 Found fuse open in power supply. Bypassed and unit heated. Advised to replace fuse.
Near Mayfield, OH 44143
Jeff M
Job Details: 10/15/2018
DISHWASHER KITCHENAID KDTE304GPS0 Installed new part unit op tested good
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 The lvl feet where down
Near Lyndhurst, OH 44124
Dan H
Job Details: 10/15/2018
DRYER WHIRLPOOL WGD7540FW0 "Customer complaint of loud thumping sound, found rollers worn, installed new rollers, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal
Near LaGrange, OH 44050
David R
Job Details: 10/15/2018
REFRIGERATOR KENMORE 106.562424 Replaced housing. Op test ok.
Near Burton, OH 44021
Robert A.
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Installed frz door brackets, door sealing, op test ok"
Near Strongsville, OH 44136
Macaulay G.
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRBL109ESS00 Found no issues . All tested ok.
Near University Heights, OH 44118
Dan H
Job Details: 10/15/2018
RANGE GAS MAYTAG MGR5775QDB "Customer complaint that burners are not lighting, confirmed, cleaned burner heads and orifaces, op test good"
Near Cleveland, OH 44120
Dan H
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 66 degrees , freezer section temperature at-13 degrees, found air channels frosted over, cleared air channels and removed foam piece per service pointer W10849156, o
Near Cleveland, OH 44113
Dan H
Job Details: 10/15/2018
DRYER ELE MAYTAG MEDC215EW1 "Customer complaint that unit is not starting, started normal dry cycle, unit started and heated, repeated several times with same results, unit is operating as designed"
Near Lyndhurst, OH 44124
Dan H
Job Details: 10/15/2018
WASHER MAYTAG MVWB835DW0 "Installed new control and user interface, op test good"
Near Euclid, OH 44143
Dan H
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM00 See bm pvr; saved tckt
Near Berea, OH 44017
Macaulay G.
Job Details: 10/12/2018
DRYER WHIRLPOOL NED4655EW1 Customer complaint that unit has not dried clothes since they got it. Heard abnormal noise at start up. Found that blower wheel was not attached to motor shaft. Corrected blower wheel installation. All tested ok.
Near Cleveland Heights, OH 44118
Dan H
Job Details: 10/12/2018
REFRIGERATOR MAYTAG MRT711BZDE00 "Installed new control and freezer section door gasket, op test good"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/12/2018
DISHWASHER KITCHENAID KDTM404ESS2 "Customer complaint that unit is leaking, started normal wash cycle, found unit leaking passed float switch seal, float switch nut is loose, tightened, no leaks, op test good"
Near Lorain, OH 44053
David R
Job Details: 10/12/2018
REFRIGERATOR GE DFE29JSDASS "Top shelf of FF read 62F bottom shelf reading 52F. Sheet of ice on bottom cabinet of FF. Took off Evap cover, fan not blowing, getting 13V DC, also drain clogged by ice. Needs to be steamed and ordering new fan.; ordrng 1 WR60X26866 (FF FAN 56.60), used
Near Oberlin, OH 44074
David R
Job Details: 10/12/2018
REFRIGERATOR MAYTAG MFI2569VEQ1 Customer said when the last ice maker was installed. Worked perfectly for about three days and then stopped working. Also slow stream of water coming from dispenser. Watched ice maker and it called water and cycled on its own. Just not filling up all the
Near Lorain, OH 44055
David R
Job Details: 10/12/2018
WASHER WHIRLPOOL NTW4516FW2 "Held cancel button for 10 secs. Correct voltage coming from outlet. No stored fault codes. Ran service mode, passed. Ran manual test, passed. Ran normal wash cycle, passed. Op test ok."
Near Avon Lake, OH 44012
David R
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Water leaking from back of unit. Water coming from plastic hose that connects to the self tapping valve. Closer look and found a slight cut in hose below connection. Advise of proper valve and a copper water line/braided steel water line. Plumber needed.
Near Avon, OH 44011
David R
Job Details: 10/12/2018
REFRIGERATOR GE GFE29HSDASS "Arrived and unit unplugged. Customer let defrost. Cc a sheet of ice was forming on the bottom cabinet of FF section. Pulled unit out, took off back cover. Found FF drain tube clogged with debris. Cleaned out. Dispenser display buttons water/cubed damaged
Near Avon, OH 44011
David R
Job Details: 10/12/2018
DRYER WHIRLPOOL WED92HEFW0 "F4E3, restricted air flow. Checked lint screen, check air flow to outside, works perfectly. Cleared fault. Went into active load testing, tested out water valve for steamer. Water came out in drum. Working as designed. Op test ok."
Near Euclid, OH 44143
Brian M
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Cc of low cool in freezer Found ice ball on cap tube on evapFound unit in a 15 inch vac Added half charge frost pattern returned needs evap and drier ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Near Lyndhurst, OH 44124
Brian M
Job Details: 10/12/2018
DRYER ELE WHIRLPOOL MEDC215EW1 customer showed pop took pic Cc of unit not drying Found breaker not installed all the way Screwed breaker in OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details: 10/12/2018
REFRIGERATOR KENMORE 106.415638 "Customer wants to add icemaker to fridge Needs icemaker kit ; ordrng 1 WPW10715708 (icemaker8857), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Reminderville, OH 44202
Brian M
Job Details: 10/12/2018
WASHER MAYTAG MHWC7500YW0 Cc of unit not washing right Ran auto test ran and completed with no issue Ran 30 min rapid wash cycle ran for 32 min because it has a wait period at the beginning of the cycle other than that 7nit washed spin drained as designed Could not duplicate a was
Near Gates Mills, OH 44040
Brian M
Job Details: 10/12/2018
DRYER WHIRLPOOL WED9600TW1 Cc of dryer leaking Found water valve to dryer cracked Customer does not want to repair valve just wants water line removed from valve Removed water line from valve OP TEST OK
Near MIDDLEBRG HTS, OH 44130
Paul P.
Job Details: 10/12/2018
DRYER WHIRLPOOL WED75HEFW1 "Installed bracket, belt and spring. Tested dryer, operating properly."
Near Cleveland, OH 44129
Paul P.
Job Details: 10/12/2018
RANGE WHIRLPOOL WFE540H0ES0 "Wider oven racks ordered per tech line still are not wide enough, fall down in to oven as soon as it starts to heat. Contacted Whirlpool tech line.
Near Cleveland, OH 44128
Paul P.
Job Details: 10/12/2018
WASHER MAYTAG MVWC415EW1 "Replaced gear case, pulley assembly and belt. Calibrated washer, ran through fill, drain, agitate and spin tests, washer is operating properly. Did not set down mitigation mat, washer is over floor drain."
Near Cleveland, OH 44104
Paul P.
Job Details: 10/12/2018
DRYER WHIRLPOOL WED4800BQ1 "Tested dryer, timer will advance, then stop. Start switch also not sending voltage. Timer only working intermittent, office to order timer and PTS relay start switch.; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185982 (timer)"
Near Cleveland, OH 44109
Paul P.
Job Details: 10/12/2018
DISHWASHER GE GDF620HMJ2ES "Can now go into diagnostic to try and test heater, however the UI control skips the heater test, and doubles the circulation test. Next visit will need approval for control and UI logic, and double labor for repair. Did not set follow up appointment yet.
Near Cleveland, OH 44109
Corey L.
Job Details: 10/12/2018
WALL OVEN WHIRLPOOL RBS305PDB12 "Customer complaint oven door locked after preheating to 400 and displayed f3e2 fault, ran diagnostics found f3e2 bake temp over limit(575f), temp sensor measured 1090 ohms at 77 degrees, sensor wires to control ohm out, control failing, unit needs new mi
Near Cleveland, OH 44109
Corey L.
Job Details: 10/12/2018
DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer not heating, started timed dry cycle, confirmed unit is not heating, found unit only getting 115v, advised customer to call an electrician to look at 220 power supply, noticed customer has foil style vent, advised this is a poten
Near Brook Park, OH 44142
Corey L.
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "customer complaint of a blemish on frz door, confirmed small imperfection in the stainless that is not cleanable, Installed new supplied frz door, op test good"
Near Cleveland, OH 44135
Corey L.
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW8000DW5 "Customer complaint washer not working, ran diagnostics found f7e5 shifter fault, and f2e1 stuck button, ran service tests, agitation works as normal, when unit shifts to spin it moves slowly and chatters loudly like teeth are skipping or not aligned, bas
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 10/12/2018
REFRIGERATOR FRIGIDAIRE KSC23C8EYY02 "Customer complaint water dispenser not dispensing water after water filter was changed, confirmed no water is dispensing but the valve can be heard, removed filter and shook, reinserted, water is now dispensing, purged filter, op test good"