We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Cleveland, OH 44111
Manny
Job Details: 05/12/2022
"Cc unit says call for service, verify and unit has F5E1 on display, performed steps on techsheet to verify latch operation both latches are fully functional, activated latches multiple time and every time it lock and unlocked as designed, unit is working as designed. Opt test ok"
We serviced a
GE REFRIGERATOR
Model GNE26GMDCES
Near Chardon, OH 44024
Jason N
Job Details: 05/12/2022
Installed ff evaporator fan and main control. All functions working properly at this time. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU920PFG02
Near Eastlake, OH 44095
Corina B
Job Details: 05/12/2022
CC that the unit is only working on rinse only. Confirmed. Checked the cable splitting. Will need a new ui. Part is nla. ; ordrng 1 8051703 (Ui)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
David R
Job Details: 05/12/2022
"Cc unit will not stop spinning, burning rubber smell. Ran diagnostics F7E6 motor fault. Looked at controls, no burn marks. Looked at belt, motor, shifter, cam. Nothing out of the ordinary, nothing out of place or running up against each other. Ran diagnostics cycle, Al components are working. Ran a factory calibration, good. Ran a drain and spin cycle. Went all the way through. Spin, agitate, drain all working. As of today, unit testing good. Put load in before leaving on normal, for customer to monitor, normal about 40-55 mins. As of today, Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Manny
Job Details: 05/12/2022
"Cc that unit didnt heat up after I left, ran bake and unit heating up properly, removed back cover to verify not connection was loose or anything unplugged, everything is good on back ran bake to 350 unit preheat checked temperatures and staying around 320 recalibrate degrees to a 30 degrees offset, ran bake to 350, oven preheat and temp stays around 362, advise customer to bake a batch of cookies but to give the oven an extra 10 mins after oven finish preheating. And if there still issues to give us a call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/12/2022
Reclaimed refrigerant replaced compressor and dye filter ran a 30 vacuum and recharged with 6.00oz of R134a than replaced the led light in freezer also customer was complaining about water leaking from back and found drain tube clogged so i cleaned it as well. Explained customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Corina B
Job Details: 05/12/2022
Found the fill tube frozen. Replaced the valve. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Avon, OH 44011
Gabriel P
Job Details: 05/12/2022
"Cutoff is open and bearings are gone in rollers giving estimate customer wants it fix replace parts,opt test ok ; used 1 4392067 (DRYER REPAIR KIT), 1 279973 (Cutoff), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Mentor, OH 44060
Corina B
Job Details: 05/12/2022
Replaced the ice maker. Cycled. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Gabriel P
Job Details: 05/12/2022
"All voltage test good Replace heater,opt test ok"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/12/2022
Customer bought the wrong part explain then that part still in back order but they dont want to wait any longer they want the labor and parts money back they going to buy new ; saved tckt
We serviced a
FRIGIDAIRE DRYER
Model LEQ332DS0
Near Westlake, OH 44145
Angel
Job Details: 05/12/2022
Replaced heating element tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/12/2022
"Replace latch and strike,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Bay Village, OH 44140
Angel
Job Details: 05/12/2022
Cc that unit is making ice but not dispensing water. Confirmed can hear the valve running but no water comes out steamed out water tank to see if it was frozen and it still didnt work tried replacing valve to see if it would work but nothing will need to order filter housing.; ordrng 1 W11346623 (Filter head)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Westlake, OH 44145
Gabriel P
Job Details: 05/12/2022
"When arrive light was working and ice had a ball of ice jamming it to come out customer clean it; ordrng 1 WPW10515057 (Led light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model DE303
Near Madison, OH 44057
Dan H
Job Details: 05/12/2022
"Installed new element, op test good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Perry, OH 44081
Jason N
Job Details: 05/12/2022
"Cc unit not heating properlyCustomer stated they need to run the cycle a long time for certain items to be fully dry. Ran timed dry cycle on high heat. Checked airflow at vent outlet, good airflow, no restrictions. Measured exhaust temps for several cycle, peak temperatures 175-182 degrees, recycle temps 145-152 degrees. Unit is heating and cycling properly. No issue found with unit at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Chardon, OH 44024
Brian M
Job Details: 05/12/2022
Cc doors not closing Found doors to be operating properly
We serviced a
GE DBL WALL OVEN
Model JTP55BM1BB
Near Westlake, OH 44145
Marie V
Job Details: 05/12/2022
"Cc that the bottom oven does not works. Confirmed. Took panel off and called Bj. Rebooted unit and verify power. Unit started working. Preheated bottom oven to 350*, and took temps op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Mentor, OH 44060
Jason N
Job Details: 05/12/2022
"Cc unit not making ice, ice maker needs replaced.Ran ice maker diagnostics, test 55, found no water coming in to ice maker. Ice maker harvest test good. Checked water from ice maker solenoid, good water from valve. Found fill tube frozen. Steamed out fill tube and retested ice maker functions. All tested good, advised customer to allow up to 24 hours for ice maker to resume ice production. Retrieved ice maker for return."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Wickliffe, OH 44092
Jason N
Job Details: 05/12/2022
"Installed heater element. Ran dryer timed dry test for 10 minutes. All functions passed, no arcs from venting."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cleveland, OH 44103
Corina B
Job Details: 05/12/2022
Replaced the control and cover. Brought the core back for return. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Elyria, OH 44035
Marie V
Job Details: 05/11/2022
"Cc that the unit takes 3 load to dry. Started unit. Unit started heating up. Verify air flow outside. No good. Showed cust. Need to replace outside vent, is upright and leaves and sticks from trees can fall down and clogged the line. Left phone number for cust. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Ridgeville, OH 44039
Angel
Job Details: 05/11/2022
Replaced harness and drain pump cover which was damaged tested unit. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFEG500EWH6
Near Elyria, OH 44035
Gabriel P
Job Details: 05/11/2022
"Replace fan convect,then preheat oven to 350 convect fan turn on ,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 05/11/2022
Ran unit found no leak cannot duplicate issue advise to monitor
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Seven Hills, OH 44131
David R
Job Details: 05/11/2022
"Replaced control and hot water valve. Ran diagnostics, good. All components working. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lakewood, OH 44107
Manny
Job Details: 05/11/2022
"Replaced parts ordered, ran bake , all components are operational, opt test ok took core for return"
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEQ
Near Mentor, OH 44060
Corina B
Job Details: 05/11/2022
"CC that the ff is not cooling. Confirmed. Found the unit not going into a defrost. Replaced the control and steamed the evap out. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC), 1 SENIORDISCOUNT (senior discount), and 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Corina B
Job Details: 05/11/2022
Replaced the main control and high voltage. Brought the core back for return. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Euclid, OH 44123
Corina B
Job Details: 05/11/2022
CC that the ice maker is not working. Confirmed. Found wires pinched at the door. Will need a new door. Office to reschedule. ; ordrng 1 LW10726007 (Door)
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Painesville, OH 44077
Jason N
Job Details: 05/11/2022
"Found convect fan blade unbalanced. Installed convect fan blade. Ran bake test to 350 degrees. During preheat, convect fan running the entire time. No abnormal sound heard. Set bake to 375 degrees, no abnormal sound. Op test good."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Lorain, OH 44052
Marie V
Job Details: 05/11/2022
"Cc that the unit will dry a but does not stops, confirmed. Unit will need new timer. Cust will not fix. ; ordrng 1 WPW10185982 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSS2JETEBB
Near Avon, OH 44011
Gabriel P
Job Details: 05/11/2022
"When arrive icemaker bin full with ice asking customer whats going on is not dispensing ice ok found yoke strip on motor ice shaft need does 2 parts ; ordrng 1 WR02X11941 (Auger coupler) and 1 WR60X10258 (Motor ice), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Independence, OH 44131
David R
Job Details: 05/11/2022
"Cc unit lights out, cannot get water or ice. Temps are good and have ice in FF. Pressed door switches, no reaction, lights not coming on, dispenser will not work. Disconnected deli control and unplugged unit for a minute. Plugged in. Lights are working correctly and dispenser giving ice and water good. Bad control board. Gave estimate to customer, customer paid SVC bill only. Do not order parts. ; ordrng 1 WPW10769076 (Deli control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44052
Marie V
Job Details: 05/11/2022
"Cc that the unit will not drain . Ran diag found error code F0E2 oversuds F0E5 off balance load. Ran auto test and unit pass until it got to spin it started banging. Found dampers are defective. Will need new ones, cust paid SC and Parts. ; ordrng 1 W11130362 (Dampers), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS01
Near Avon, OH 44011
Gabriel P
Job Details: 05/11/2022
Found evaporator dry no frost and compressor was running and it had 1.03 amp gave estimate customer will not fix ; ordrng 1 W10160407 (Compressor) and 1 WPB2150504 (Dye filter) and 1 12002041 (Evaporator)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Lakewood, OH 44107
Manny
Job Details: 05/11/2022
"Cc that FL burner takes too long to ignite, and black soot around it. Burner is lighting within 10 seconds, removed cap and noticed that there has been some kind of spill and burned under the cap, replaced burner head and light up burner opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WOS51ES4ES00
Near North Royalton, OH 44133
Angel
Job Details: 05/11/2022
Cc that unit got real hot while using the broil and after that it stopped working. Removed unit from spot checked thermal fuse and it was open will need thermal fuse replaced. Also ordering temp sensor and control board since it couldve been a runaway temperature. ; ordrng 1 W10803994 (Control board) and 1 W11025102 (Thermal fuse) and 1 W10859573 (Temp sensor)
We serviced a
GE RANGE
Model JGBP90MEA1BC
Near Broadview Heights, OH 44147
David R
Job Details: 05/11/2022
"Cc unit bake not working, landlord already paid SVC so labor and part needed. Checked broil, came right on. Checked bake and found ignitor broken. Gave estimate to landlord. Not repairing at this time. Do not order parts. ; ordrng 1 WB2X9154 (Bake igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSL25JFTFBS
Near Euclid, OH 44123
Corina B
Job Details: 05/11/2022
"CC that the unit is not cooling. Confirmed. Found the glass heater, open. Will need a new heater. ; ordrng 1 WR51X10055 (Defrost heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Euclid, OH 44123
Corina B
Job Details: 05/11/2022
"CC that the unit is leaking. Ran diag no codes. Started a rinse and spin cycle no leaks. Tested the hot and cold, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garrettsville, OH 44231
Brian M
Job Details: 05/11/2022
Cc unit leaks at dispenser Found all connections sealed up Ran test at door hinge unit seems to be fine but still has a small seeping issue Needs valve and would like to install a check valve at door ; ordrng 1 8201815 (connector) and 1 W11546685 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mantua, OH 44255
Brian M
Job Details: 05/11/2022
Installed icemaker and fan OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Deerfield, OH 44411
Brian M
Job Details: 05/11/2022
Cc unit not cycling Found cold water shut off Turned water on
We serviced a
KITCHENAID RANGE
Model KCGS356ESS00
Near Aurora, OH 44202
Brian M
Job Details: 05/11/2022
Cc flames are still to hot /high Whirlpool says we need to check gas pressure 7inches of water column need to purchase a Manometer; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near Avon Lake, OH 44012
Marie V
Job Details: 05/11/2022
"Cc that she has to push up on the door to get it to work. Removed front panel and inspected wires, wires are good. Found door switch is the issue. Unit needs new kit switch. Cust paid in full.; ordrng 1 4318273 (Kit switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAM01
Near Fairview Park, OH 44126
Gabriel P
Job Details: 05/11/2022
"Replace led light,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Angel
Job Details: 05/11/2022
Cc that unit started cooling and than stopped. Used nitrogen and found unit leaking through the suction line solder on compressor. But did notice that compressor lost good amount of oil and it was running pretty hot spoke with BJ and said it would be better of to order the compressor again. Ordering compressor and also ordering start device and relay since it got covered in oil and last compressor brought the wrong one. Office to reschedule part out of stock; ordrng 1 W11370574 (Compressor) and 1 WPW10197428 (Start device) and 1 WPW10662129 (Capacitor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Strongsville, OH 44136
David R
Job Details: 05/11/2022
"Cc unit getting water in but will not wash, just sits then drains. Ran diagnostics. 4-3, 6-4, 7-1 error codes. Wash motor just humming. Replaced from t/s. Ran diagnostics, good. All components working. Op Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Euclid, OH 44123
Corina B
Job Details: 05/11/2022
CC that the door switch is broken. Confirmed. Will need a new door switch. Cust can install part. ; ordrng 1 W11384469 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Cleveland, OH 44105
Manny
Job Details: 05/11/2022
"Cc unit frost up in the freezer, found the left side of the Fz door with a gap and not closing all the way, removed door, rack and drawer, found a chunk of ice in the left rail, cleared ice door seals properly advise customer to make sure door is close all the way so this doesnt happen again, opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Avon Lake, OH 44012
Marie V
Job Details: 05/11/2022
Cc that when the unit is plugged in all burners spark. Replaced spark module. Op test no good. Ordering module control and harness wire. ; ordrng 1 W10860916 (Module control) and 1 W11376663 (Harness wire) and 1 W11379354 (Back panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland, OH 44111
Gabriel P
Job Details: 05/11/2022
"Found evaporator half way frozen steam check connector push then together heater is working,then put back together,opt test ok"
We serviced a
GE REFRIGERATOR
Model PFSS5NFCASS
Near Strongsville, OH 44136
David R
Job Details: 05/11/2022
"Cc unit FF will stop cooling, FZ is fine and stays cooling. Found damper assembly is getting stuck closed causing the temp to rise in FF. Ordering damper assembly. ; ordrng 1 WR17X12456 (Damper assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model wtw8900bc0
Near Strongsville, OH 44136
David R
Job Details: 05/11/2022
"Replaced lid latch. Tested, good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Richmond Heights, OH 44143
Corina B
Job Details: 05/11/2022
Replaced the lights. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Avon Lake, OH 44012
Marie V
Job Details: 05/11/2022
C that theres a water line in the back that is damag. Confirmed. Replaced water line also I found the freezer was stating to get frost. The gasket was not sealing at the top. Use the steamer and added petroleum jelly. Told cust to give about an hour for it to cool down on that shape. Op test ok; used 1 WR2X8545 (1/4 UNION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Cleveland, OH 44128
Manny
Job Details: 05/11/2022
"Cc unit not cooling properly, and also that the door doesnt stay close after the gasket was replaced, verified and door is staying open, checked and the closet is broken on the FF door, diffuser is not opening and ice maker heater not working, u it will need a diffuser, door closer, and ice maker, ; ordrng 1 WP2182179 (cam-door) and 1 WPW10151374 (air damper) and 1 WPW10190965 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Shaker Heights, OH 44122
Manny
Job Details: 05/11/2022
"Cc unit no making ice, found fill tube frozen, cleared frozen tube with steamer opt test ok"
We serviced a
KITCHENAID RANGE
Model KDRS505XSS01
Near Strongsville, OH 44136
David R
Job Details: 05/11/2022
"Cc unit burner not coming on. LR burner valve seized up. Gave estimate for repair. Customer paid SVC only, not going ahead with repair. ; ordrng 1 WPW10206287 (LR valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Corina B
Job Details: 05/11/2022
Replaced the control. Ran a calibration. Brought core back for return . Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Shaker Heights, OH 44120
Manny
Job Details: 05/11/2022
"Cc unit not draining, ran diagnostics and found code F8E4 for drain pump issues, removed drain pump and found a piece of plastic caught in the impeller, checked impeller to make sure its not damaged, reassembled unit and ran diagnostics cycle, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
David R
Job Details: 05/11/2022
"Replaced motor assembly, drain pump. Ran diagnostics and normal cycle. Good. Op Test Ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Solon, OH 44139
Corina B
Job Details: 05/11/2022
CC that the unit is loud. Confirmed. Found the motor is loud. Will need a new pump and motor. Office to reschedule. ; ordrng 1 W11416362 (Pump and motor)
We serviced a
SAMSUNG DRYER
Model DV48H7400GWA2
Near Shaker Heights, OH 44122
Manny
Job Details: 05/11/2022
"Cc unit making a really loud grinding noise and something fell off, look in the drum and can see the felt seal torn apart, too unit apart and found bulkhead completely destroyed and drum is shaved up and its really sharp on the edge, also one of the rollers is missing, unit will need drum, bulk head, rollers and pulley, drum is showing discontinued can locate bulkhead but most likely comes with the drum ; ordrng 1 DC97-14849N (Drum(discontinued)) and 4 DC97-16782A (Rollers)s and 1 DC93-00634A (Pulley) and 1 DC97-14849N (Drum), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Marie V
Job Details: 05/11/2022
"Replaced tub. Installed unit back on, tested , no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWX700XW2
Near Aurora, OH 44202
Brian M
Job Details: 05/11/2022
Installed drain pump Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Cleveland, OH 44119
Jason N
Job Details: 05/11/2022
Installed freezer door. Tested all dispense functions. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Geneva, OH 44041
Dan H
Job Details: 05/11/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 67 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, tapped system found in a 20 vacuum, added r134a, frost pattern forming, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 W11536253 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, OH 44004
Dan H
Job Details: 05/11/2022
"Customer complaint that unit is not starting, confirmed, found power to control, user interface is unresponsive, unit needs new user interface ; ordrng 1 WD21X25728 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Geneva, OH 44041
Dan H
Job Details: 05/11/2022
"Customer complaint that unit is not working properly, ran diagnostics found f2e1(stuck key), f7e5(shifter fault) , and f8e1(long/no fill) error codes , ran manual test cycle, lid locks and unlocks, valves open and close, drain pump is working, unit agitates and spins, ran recalibration cycle, unable to duplicate the problem , unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Jason N
Job Details: 05/11/2022
"Cc unit not spinning out loud noiseRan diagnostics, found code f0e5 for offbalance load. Ran auto test, found washplate spinning with basket, drive hub is worn. Replaced drive hub using truck stock. Ran auto and calibration. All functions passed, op test good, ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Highland Heights, OH 44143
Jason N
Job Details: 05/11/2022
"Cc unit upper door steaming up when cooking. Customer stated the upper oven glass fogs up but not the lower oven. Called WP techline, Adrian, stated unit working as designed, normal operation."
We serviced a
WHIRLPOOL DRYER
Model WGD4915EW2
Near Highland Heights, OH 44143
Jason N
Job Details: 05/11/2022
"Cc unit timer not workingCustomer stated the timer no longer advances when running any cycle. Ran timed dry test, found timer motor not working, checked power in to timer motor, good at 118v. Replaced timer module using misc truck stock part. Reran timed dry test, timer advancing. Op test good. ; used 1 WPW10185992 (Timer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/11/2022
Cc unit not getting water Found cold not getting enough from supply Found shut offs need replaced Advised to have them replaced before we can work on the valve if needed
We serviced a
N/A N/A
Model WFG540H0ES1
Near South Euclid, OH 44121
Jason N
Job Details: 05/11/2022
"Cc unit oven temperatures not accurateCustomer stated this oven thermometer reads 350 degrees when it should be 400 degrees. Ran bake test to 350 degrees, let cycle several times. Gauged temperatures inside oven , temperatures reading 345-368 degrees average for 4 cycles. Unit temperatures are within spec. Advised customer dial thermometers are not very accurate most of the time. Unit is working as designed."
We serviced a
GE DISHWASHER
Model GSD4060V00SS
Near Cleveland, OH 44114
Jason N
Job Details: 05/11/2022
"Cc unit has a broken off part inside and doesnt workCustomer stated the building maint told her that a part broke off inside and they cant fix it. The unit hasnt worked since. Inspected unit, did not find any missing or broken parts. Ran wash test cycle, no water coming in, found water valve under sink turned off. Turned water on, restarted cycle, unit filled with water and started washing. Maint came down to assist and told me the part is underneath. He pointed to the inlet valve which has a slow drip. Unit needs inlet valve. Customer paid service call, will need authorization for repair before moving forward. ; ordrng 1 WD15X10014 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Lakewood, OH 44107
Angel
Job Details: 05/11/2022
Cc that washer stayed locked. Unlocked washer and started unit but would not do anything ran diagnostics and found error code F24 checked drain pump and resistance and was good not clogged or anything unit would want to work in diagnostics but not in normal functions will be ordering control board. Office to reschedule part out of stock.; ordrng 1 W11574592 (Control board)
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Cleveland, OH 44111
Angel
Job Details: 05/11/2022
Cc that dryer was not starting. Verified and found door switch broken replaced it with a surplus part i had tested unit and started working as should. Opt test ok.; ordrng 1 WPW10237959 (Door switch)
We serviced a
KENMORE WASHER
Model 110.2810231
Near Lakewood, OH 44107
Angel
Job Details: 05/11/2022
"Cc that unit started beeping and displaying a LD code. Tried draining water out and it would not drain. Took back apart to get to drain pump inspected and drain pump was not clogged did notice the drain hose was pretty packed with detergent build up cleaned it up installed everything back up tested unit and it would still not drain but pump was running since these washer have a cover underneath the wash tub i removed everything and found the drain cover clogged up with detergent cleaned out all the gunk and reinstalled everything tested unit again but drain pump does not have enough power to drain will need drain pump replaced. ; ordrng 1 WPW10409079 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP4
Near Cleveland, OH 44113
Jason N
Job Details: 05/11/2022
"Cc unit may be leaking waterCustomer stated the downstairs tenant stated that a water spot showed up on his ceiling, the cause may be the refrigerator in this apartment. Pulled unit, checked for leaks. When pulling the water source line, could hear a slightly spraying sound. Found pinhole in poly water line to unit, the pinhole was tucked back into the wall trim, which is why the customer never seen the leak. Advised customer to contact landlord and advised to have a plumber replace the line. Used customer supplied bucket to tuck water line into to prevent any further leakage."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lakewood, OH 44107
Angel
Job Details: 05/11/2022
"Cc that her clothes are soaked and wet at the end of the cycle and that unit is not draining. Verified by running a test cycle and unit is draining perfectly, washing and spinning looked at error codes and noticed it has a F6E1 error code control and ui are loosing communication checked connections and were good will need control and ui replaced. Ordering parts. Office to reschedule parts out of stock.; ordrng 1 W11513246 (Control board) and 1 W11481116 (Control panel) and 1 W11335101 (Harness)"
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/11/2022
Cc unit shutting off Found motor just humming and then shutting down Needs motor and wheel ; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)
We serviced a
MAYTAG WASHER
Model MTW6700TQ1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/11/2022
Cc unit not washing properly. Found unit to be over filling then cutting out Pressure sensor not reading properly Needs control Parts are NLa ; ordrng 1 WPW10189966 (cntrl-elec)
We serviced a
KITCHENAID WALL OVEN
Model KEBI200BWH2
Near Solon, OH 44139
Brian M
Job Details: 05/11/2022
Cc oven not functioning properly Found control not responding properly Needs control Control is NLA Also made side notes just in case the other calls come through ; ordrng 1 3181704 (microcomputer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Independence, OH 44131
Jason N
Job Details: 05/11/2022
"Installed inlet water valve. Ran water dispense and ice maker fill tests. Both tested good, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Wellington, OH 44090
David R
Job Details: 05/11/2022
"Cc the tenant smelled a plastic burning smell. Found broken fuse on control, not sending down correct voltage to bake element but 240 incoming from houses. Ordering main control. ; ordrng 1 W11528350 (Main control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Oberlin, OH 44074
David R
Job Details: 05/11/2022
"Cc unit making weird noises and will not spin. Bypassed lid lock. Ran diagnostics, when agitating hearing loud rubbing sound. Found broken hub, hub under 1 year warranty. Replaced from t/s. Ran diagnostics and calibration. Good. Customer owes SVC and Labor only. Unit is good, Op Test Ok ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL Stack w/d
Model GHW9150PW4
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/11/2022
"Pulled dryer. Pulled top cover, found valve harness connector unplugged for hot side of valve. Reconnected, and relieved tension on harness to prevent connector from pulling out again. Ran hot wash cycle. Hot water coming into unit. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 05/11/2022
"Customer complaint that unit is not spinning properly, suspension is good, ran diagnostics found f0e5(off balance) error code, ran manual test cycle, lid locks and unlocks, valves open and close, drain pump is working, unit spins and agitates, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
GE DRYER
Model GTD75GCPL0DG
Near Painesville, OH 44077
Dan H
Job Details: 05/11/2022
"Customer complaint that unit is not starting, confirmed, found door switch connection missing terminal, corrected, unit started and heated, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Mentor, OH 44060
Dan H
Job Details: 05/11/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 54 degrees, compressor and condenser fan are running, evaporator fans are running, no frost pattern on evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier, parts and labor covered under extended warranty , deli drawer harness is split, unit needs new deli drawer harness; ordrng 1 W11492867 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Painesville, OH 44077
Dan H
Job Details: 05/11/2022
"Customer complaint that unit is not draining and making a grinding noise, confirmed, motor is just humming, motor is receiving 120vac , unit needs new motor , customer does not want repair ; ordrng 1 W10428167 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Painesville, OH 44077
Dan H
Job Details: 05/11/2022
"Installed new control, op test no good , unit needs new user interface; ordrng 1 WD21X23462 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Willoughby, OH 44094
Dan H
Job Details: 05/11/2022
"Customer complaint that pulley shield fell off again, pulley shield is damaged, holes in gearcase are stripped, unit needs new gearcase, pulley shield and screws, part is out of stock so not scheduling return appointment ; ordrng 1 W11423758 (Gearcase) and 1 W11409708 (Shield) and 2 W11573574 (Screw)s"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Middlefield, OH 44062
Brian M
Job Details: 05/11/2022
Installed relay OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV
Near Painesville, OH 44077
Brian M
Job Details: 05/11/2022
Cc unit door sealing Found that door not installed properly Fixed door OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Dan H
Job Details: 05/11/2022
"Installed control and user interface, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 10651139210
Near Willowick, OH 44095
Corina B
Job Details: 05/11/2022
"CC that the unit is leaking water. Confirmed. Found the waterlines to the water and ice lines cracked. Will need new waterlines for the water and ice. ; ordrng 1 WPW10341320 (Water valve) and 1 WPW10279884 (Waterline) and 1 WPW10279882 (Water Line), used 1 SHIPPING (shipping and handling) from stock"