We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Brecksville, OH 44141
David R
Job Details: 11/11/2021
"Replaced drain pump. Tested, good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Brecksville, OH 44141
David R
Job Details: 11/11/2021
"Panel is good. Unit is working fine, all components are good. Oven and burners good. Op test ok."
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Wickliffe, OH 44092
Joe O
Job Details: 11/11/2021
Replaced door glass. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBB2
Near University Heights, OH 44118
Manny
Job Details: 11/11/2021
Replaced user interface ran calibration and diagnostics cycle opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
David R
Job Details: 11/11/2021
Replaced gasket vent and bottom door gasket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near North Ridgeville, OH 44039
Angel
Job Details: 11/11/2021
Replaced water valve and ice maker opt test no good. Checked voltage at ice maker and receiving 120vac. So i called BJ and we did some voltage test to the water valve while the ice maker was cycling and ice maker was sending the voltage to water valve but would not fill so BJ asked me to ohm out the tan wire on the ice maker connecter to the water valve tan wire and was open theres an internal wire split. Called tech line and spoke Adrian explained issue. Unit under review they will contact customer with outcome.; used 1 WPW10300024 (ICE MAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Elyria, OH 44035
Angel
Job Details: 11/11/2021
"Cc that they had a power outage and unit after couple of months wasnt making ice but now its making ice but getting stuck together. Verified all seal around icebox door and air vents were good checked the ice motor cover seal and was damaged on one side causing some warm air to come through and making the ice melt together. Also found that when the ice maker is filling with water it splashes a little into the ice bin because of the pressure of the water coming in. Also checked the heater wires and and fill tube and were good. Ran test on thermistors and ice maker and everything passed it harvest, filled and found home position. Will need cover and customer said they will install. Opt test ok.; ordrng 1 W10682175 (Ice chute cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Marie V
Job Details: 11/11/2021
"Cc that the unit is not working properly, ran diag found error code of F8E1 no fill , long fill. Ran auto test and calibration, replaced actuator. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Parma, OH 44129
David R
Job Details: 11/11/2021
Cc unit control will not take commands and freezing top shelf. Temp stuck at 4 in FZ and 7FF. Replaced control from t/s. Offset temp in settings and set to fixed 6 hour defrost. Give 24 hours for adjustment. Good. Op test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44144
Corina B
Job Details: 11/11/2021
CC that there was water on the floor last night and this morning. Checked underneath no water on the floor. No water to the unit. Drain pan was full with water. No damage to the floor. Took picture of the floor. Did have a fan on the flooring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB1921BRM01
Near Cleveland, OH 44115
Corina B
Job Details: 11/11/2021
CC that the doors are damaged. Doors look good. No scratches or dents. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Corina B
Job Details: 11/11/2021
Replaced the main control. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44106
Manny
Job Details: 11/11/2021
"Cc unit is not draining and leaking from the bottom, ran diagnostics and found error codes f6e4 for overflow switch and f8e2 for drain pump fault, found drain pump seized up, replaced drain pump with pre id opt test ok"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 11/11/2021
"Found weak ignitor,ordering ; ordrng 1 WB13K21 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44117
Joe O
Job Details: 11/11/2021
"Cc: hose not secure after repair, noiseCustomer stated drain hose fell out on floor and water was everywhere in the basement. Secured drain hose. Ran auto test. Found hot water hammering. Ensured hoses are away from rear of unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Ridgeville, OH 44039
Angel
Job Details: 11/11/2021
Cc that handle was coming off the bottom. Confirmed the screw on the bottom of the handle was not tightened properly installed properly and tightened both handles for the customer tested and working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Olmsted, OH 44070
Angel
Job Details: 11/11/2021
"Cc that unit is still not making ice. Verified temperatures and freezer was at 30* and ff section at 46* took off evaporator cover off and found that it only had frost on the bottom 3 rows rest had no frost pattern all fans were operating also Check compressor to see how much amperages it was pulling and had 2.00amps at start and running at 1.00amp to .91amps. Unit will need evaporator, compressor, and drier filter replaced. Ordering parts. Customer said they will try to call the store to try to get it replaced for new one because its only 4 months old and it already needs a seal system job. She said she would call the office depending on what the store tells her.; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier)"
We serviced a
KITCHENAID RANGE
Model KEBS109BSS00
Near Solon, OH 44139
Brian M
Job Details: 11/11/2021
Cc unit is not powering on Found thermal fuse open Replaced using truck stock Ran test bake to 350OP Test Ok ; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 11/11/2021
Found wires snap ordering main harness ; ordrng 1 W11216817 (Harness)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Cleveland, OH 44106
Manny
Job Details: 11/11/2021
"Replaced ice maker performed ice harvest test opt test ok, inlet valve that was left here from last visit was broken when I opened the box but is not needed. Pic of broken part attached."
We serviced a
KENMORE DRYER
Model 110.778941
Near Euclid, OH 44117
Joe O
Job Details: 11/11/2021
"Cc: not heating, cool down light on and not usually onRan test cycle. Found unit stuck in cool down cycle. Tested voltages found centrifugal switch in motor not closing. Needs motor.; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near North Olmsted, OH 44070
Angel
Job Details: 11/11/2021
Replaced control and thermistor set temperature to recommended and asked customer to monitor for now to see if issue will get solved. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Solon, OH 44139
Brian M
Job Details: 11/11/2021
Installed door OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Columbia Station, OH 44028
David R
Job Details: 11/11/2021
"Cc unit was not turning on, tried unplugging it and cutting the breaker, eventually unit came on and starting working, wanted tech to check everything out. No error codes, tightened up agitator bolt and rotor bolt. Ran diagnostics test, ran factory diagnostics test. Good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model MDE7758AYW
Near Rocky River, OH 44116
Angel
Job Details: 11/11/2021
Cc that unit is working but the timer is not advancing and the customer had replaced the timer already. Verified the wiring to see if it was installed correctly and it was. Called BJ and did some voltage tests and found that the electronic dry control was not sending the voltage to the timer. Will need to replace electronic dry control. Looked up part and part is discontinued. Customer said they will leave like that for now. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44120
Gabriel P
Job Details: 11/11/2021
"Steam gasket and replace washer from t/s,opt test ok ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Brooklyn, OH 44144
Marie V
Job Details: 11/11/2021
"Cc that the unit shuts off by it self that the unit is not draining sometimes and that is not working properly and that the unit is ripping the towels. . Ran diag F7E1 basket speed sensor fault. Ran tachometer test, pass. Ran auto test, found out that agitator is missing parts, that could be something thats ripping the towels, also I verify with a sock the drum, is good. Drain pump does not sound good. Unit will need parts for agitator , shifter and drain pump. Replaced control board, ran calibration took few min. Ran auto test pass. ; ordrng 1 W10715784 (Retainer) and 1 W11158175 (Cam agita) and 1 W10772621 (Screw) and 1 W11212745 (Shifter) and 1 WPW10276397 (Drain pump)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE307ESS02
Near Lakewood, OH 44107
Manny
Job Details: 11/11/2021
"Replaced main control, user interface and temp probe. Opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2595WES02
Near Mentor, OH 44060
Joe O
Job Details: 11/11/2021
"Installed ice maker, and filter housing. Tested water, cycled ice maker. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Elyria, OH 44035
David R
Job Details: 11/11/2021
Replaced both FF doors. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/11/2021
Cc that unit was not operating. Confirmed tried to run unit and would not run when checking power i did find the ground wire with the neutral wire changed that for them and also found the thermal fuse open. Replaced thermal fuse and cleaned out all the lint as well. Explained to the customer that they will have to get the vent cleaned out completely because if not the issue will happen again. Tested unit working as designed. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE WASHER
Model WCVH6800J1MS
Near Shaker Heights, OH 44122
Brian M
Job Details: 11/11/2021
Complaint of leak Found boot torn Replaced OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near University Heights, OH 44118
Brian M
Job Details: 11/11/2021
"Cc of noise when spinning Found bearings to be loud Needs bearing kit ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Jason N
Job Details: 11/11/2021
"Installed main control, ran was cycle, all functions normal. Op test good."
We serviced a
WHIRLPOOL RANGE
Model KGRS505XBL02
Near Oberlin, OH 44074
David R
Job Details: 11/11/2021
"Cc some burners not working, some knobs not turning, bottom oven not working. Found valves on manifold stuck and not being able to turn. Bottom oven ignitor not drawing enough amps to turn on. Ordering parts. ; ordrng 1 WPW10204705 (Manifold) and 2 12400035 (Igniter)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Cleveland, OH 44111
Manny
Job Details: 11/11/2021
Replaced coils opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Angel
Job Details: 11/11/2021
"Cc that unit is starting but will not pass the wash cycle. Ran diagnostics and unit has a F8E1 NO FILL, LONG FILL, verified on back of unit and found drain hose on floor removed drain hose from floor and placed it on the plastic tub they have. Tested unit and it started filling and washing as should. Explained to customer that the drain hose has to be at least 36 or higher to properly work because if not the water would just start siphoning out and the washer would just keep trying to fill and wont operate. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44109
Gabriel P
Job Details: 11/11/2021
"Replace seal and nob,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44135
Marie V
Job Details: 11/11/2021
"Cc that the unit is not turning on. Unit was unplugged when arrived. F5E4 lid lock will not unlock latch F9E2 water ring detected. Ran auto test, calibrated unit, pass unit is draining properly and latch is working good. Found door has a crack on one side. Unit will need new door. Office will contact once they have eta on the parts ; ordrng 1 W11259006 (Lid lock) and 4 W11404293 (Screws)s"
We serviced a
GE REFRIGERATOR
Model GTS16DTHCRWW
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 11/11/2021
"Fan making noise gave estimate customer will buy new unit ; ordrng 1 WR60X23584 (Fan), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Montville, OH 44064
Joe O
Job Details: 11/11/2021
"Cc: grease/oil smell, leaving residue on clothesChecked gear case. Found no leaking at gear case. Ran auto test. Found bad water smell at end of auto test. Found drain hose in stand pipe too far, potentially sucking water back in unit after drain. Advised customer to run clean washer cycle. Advised customer to pull drain hose out of stand pipe to prevent water being siphoned back into unit. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWB02
Near Cleveland, OH 44124
Brian M
Job Details: 11/11/2021
Cc unit was not as cold as it should be when he made the appointment But since then its been normal Found unit to be at 38 in fridge and 2 in freezer OP Test Ok Advised to watch
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV0
Near Fairview Park, OH 44126
Marie V
Job Details: 11/11/2021
Cc that the unit is showing open and close door when they want to use unit. At this moment is working as designed. Replaced interlock from T/S. Tested unit. Op test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near North Ridgeville, OH 44039
Angel
Job Details: 11/10/2021
Cc that unit is making a clicking sound coming from the back. When I arrived customer said it stopped doing it but i explained to her that it was on defrost mode to let it go for now until unit starts up again five minutes later the unit started up and started to hear the clicking pulled out the unit a bit and stopped from what i saw the cord has a label and when the condenser fan starts up the air would hit it and start flapping causing it to hit the back wall of the refrigerator making a clicking sound rapped the label with tape and tried to duplicate issue.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
Marie V
Job Details: 11/10/2021
Cc that the dispenser stays with water. Confirmed. Dispenser is missing a part. Ordering dispenser. ; ordrng 1 W11042242 (Dispenser)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB00
Near Elyria, OH 44035
David R
Job Details: 11/10/2021
"Found left door switch connection is corroded, broken wire, cannot be repaired. Calling techline to document, sent pics to techline, non repairable. Giving file number to customer to call customer service and go from there. saved tckt"
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Kent, OH 44240
Brian M
Job Details: 11/10/2021
Cc of smell Ran test bake to 350 could not duplicate a smell
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Strongsville, OH 44149
Gabriel P
Job Details: 11/10/2021
"Found same error as before call tech spoke to rich he said if all test testing find and it continues to show same error code to replace assembly valve and gearcase,slider and rotor case it might be binding causing to throw over load error code when there is not a heavy load ; ordrng 1 W11172234 (Assembly valve) and 1 W11455453 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFGA
Near Kent, OH 44240
Brian M
Job Details: 11/10/2021
"Cc of leak from Fridge still Could not verify a leak did not see a visible leak at this time Inspected water lines, ice make and drain tube No issues found at this time Advised to watch"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
David R
Job Details: 11/10/2021
"Cc unit bouncing out of place, drum slamming into side. When arriving unit was not leveled. Re leveled unit, correct, not moving side to side. Saw coins under agitator, removed. Pushed down on basket, returning to same spot. No error codes. Ran diagnostics, all components check good. Ran calibration, good. Put load of towels in. Got wet then ran drain/spin. Good, did not bounce out of place. Ran a quick wash to get clothes wet and then ran another drain and spin, unit started banging around, did not rebalance itself. Control not rebalancing. Little squeaking noise as well. Would replace control, suspension and belt. Gave customer estimate.; ordrng 1 W11498797 (Control) and 1 W11217817 (Suspension) and 1 W11239857 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Euclid, OH 44119
Corina B
Job Details: 11/10/2021
CC that the water is dripping. Confirmed. Advised cust to replace the saddle valve with an inline valve. Replaced the water valve. Opt test ok.
We serviced a
KENMORE WASHER
Model 11025842400
Near Euclid, OH 44143
Jason N
Job Details: 11/10/2021
Installed lid switch. Ran wash test to fill tub then switched to spin. All functions test good. Op test good.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near North Olmsted, OH 44070
Marie V
Job Details: 11/10/2021
"Cc that the unit will not start. Confirmed. Took unit apart and found belt broken, also motor shaft is dented, that why belt broke. Unit will need new belt and motor and blower wheel. Office will contact once they have eta on the parts.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel) and 1 661570V (Belt)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Angel
Job Details: 11/10/2021
Cc that unit ff section was mot cooling properly but started to work again. Verified and temperatures were freezer at 2* and ff section at 42* fans were running ff section evap was not frosted up like the service pointer explains. Called BJ to see if he had an idea and stated to explain the customer if the unit is working as designed. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS1A
Near Parma, OH 44129
Marie V
Job Details: 11/10/2021
Cc that the unit is not making ice and is leaking. Confirmed found 2 water lines leaking and main valve. Water valve is not longer available. ; ordrng 1 241850615 (Ice maker line) and 1 Watervalve (Not longer available)
We serviced a
WHIRLPOOL DRYER
Model WGD8500BW0
Near Euclid, OH 44123
Corina B
Job Details: 11/10/2021
"Replaced the thermostat and thermistor. Opt test ng. Called t/l Scott File #7732213058 checked the thermistor at the control, one is reading to high. Checked the burner assembly for it being out of place. With the flame going up and back its tripping the thermistor to soon. Will need the burner assembly. Cust does not want to repair; ordrng 1 WP8557891 (Burner assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Berea, OH 44017
David R
Job Details: 11/10/2021
"Cc unit had a bad smell/odor to it coming from FZ, customer cleaned out entire fridge. Tested, temps are normal, 39 in FF and -1 in FZ. No problems with cooling. Took off back compartment by compressor, nothing out of place, no leaks, cleaned drip pan just in case giving off smell. Customer will monitor and if smell is still present after cleaning. Could be coming from inside cabinet, cannot repair. Customer paid SVC."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Mogadore, OH 44260
Brian M
Job Details: 11/10/2021
"Cc. F5 error keeps flashing Found unit to have several lid lock fault codes Needs lid latch ; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Atwater, OH 44201
Brian M
Job Details: 11/10/2021
Cc unit not starting Found error for long drain Found lead to drain pump not connected to connection Wired up drain pump OP Test Ok
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Madison, OH 44057
Dan H
Job Details: 11/10/2021
"Installed new control and lid lock, op test good"
We serviced a
FRIGIDAIRE RANGE
Model GLEF378AQF
Near Perry, OH 44081
Dan H
Job Details: 11/10/2021
"Customer complaint that oven door is not closing properly, confirmed, unit needs new hinges; ordrng 1 316216500 (Hinge) and 1 316216501 (Hinge), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF2
Near Painesville, OH 44077
Dan H
Job Details: 11/10/2021
"Customer complaint that unit is not dispensing ice, confirmed, ice door is opening then closing immediately, switch is good, sometimes unit dispenses ice then dispenser control starts beeping, unit needs new dispenser control, customer does not want repair at this time; ordrng 1 242114904 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Mentor, OH 44060
Dan H
Job Details: 11/10/2021
"Customer complaint that oven is not heating, Confirmed, found element open, element is receiving 240vac, unit needs new bake element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALB0
Near Brook Park, OH 44142
David R
Job Details: 11/10/2021
"Unit had wrong model/serial. Updated. Part sent out not needed, goes to a washing machine. Ordering correct control ; ordrng 1 W11506011 (Control)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS3A
Near Parma, OH 44129
Marie V
Job Details: 11/10/2021
Cc that the unit will not start. Confirmed check power coming in 120V. Check lid lock and unplugged unit and plugged back in. It stared running. Explain cust that unit could had a glitch on control. Op test ok
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1174FZ0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 11/10/2021
"Connect unit to killer watt meter and it had 8.55 problem with the high side it also sending proper voltage to transformer will need mag customer has 10 year warranty on part only but customer will call whirlpool for labor coverage if not he will replace unit ; ordrng 1 WPW10693025 (Magnetron), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, OH 44103
Corina B
Job Details: 11/10/2021
"CC that the lid will not unlock. Confirmed. Ran diag F5e3 lid will not lock or unlock. f2e1 stuck key. Could not get model or serial. Checked the lid lock. 0 dc volts. Will need a new control. ; ordrng 1 W11182868 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Corina B
Job Details: 11/10/2021
Part is damaged. Took picture. Office to reschedule appointment ; ordrng 1 W11176456 (Door) and 1 W11105139 (Bracket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Bratenahl, OH 44108
Jason N
Job Details: 11/10/2021
"Cc unit not washing dishes/spraying water Ran diagnostics, no codes stored. Ran diagnostics cycle, water coming in, motor running but no pressure from pump. Unit needs pump/motor assembly. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11416362 (Pump/motor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Mentor, OH 44060
Joe O
Job Details: 11/10/2021
Cc: filter bypass stuckFound bypass stuck. Forced bypass out. Op test ok
We serviced a
WHIRLPOOL WASHER
Model LSR8233JQ0
Near East Cleveland, OH 44112
Jason N
Job Details: 11/10/2021
"Cc unit not spinning Customer stated unit will not drain out water or spin. Found lid switch broken, switch has been jumpered out previously. Ran spin cycle, motor buzzing. Checked under unit, lot of corrosion to motor, gearcase and wiring. Unit needs motor, gearcase, wire harness and lid switch. Harness showing as discontinued. ; ordrng 1 WP661600 (Motor) and 1 3949247V (Lid switch) and 1 3953617 (Wire harness) and 1 3360629 (Gearcase)"
We serviced a
KENMORE FREEZER CHEST
Model 198.8101532
Near Brook Park, OH 44142
David R
Job Details: 11/10/2021
"Unit about 40 years old. Cc unit is Freezing up along sides and at top. Suggest manual defrost every 6 months. Gap in gasket, can feel cold air coming out. Gasket is discontinued 382109. Customer paid SVC."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44144
Corina B
Job Details: 11/10/2021
"CC that the ff section is not cooling. Confirmed. Found the evap covered in frost. Steamed the evaporator. Checked the returns and the damper, clear. Replaced the control front/s. Programmed the control. Opt test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44111
Gabriel P
Job Details: 11/10/2021
"Door was missing brackets customer will install her self no need to schedule back ; ordrng 2 W10883315 (Braket)s, used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WEV4815EW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/10/2021
"Found belt broke replace from t/s opt test ok ; ordrng 1 341241 (Belt), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Lakewood, OH 44107
Angel
Job Details: 11/10/2021
Cc that unit was hard to open and now the door just falls if you dont hold it. Verified and found that the left hand side spring came off nothing was broken it just got stock with the insulation until it was hard to open and when it was forced it came off. Reinstalled spring removed insulation from hinge and tested door. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC97ES0ES01
Near Westlake, OH 44145
Gabriel P
Job Details: 11/10/2021
"When pulling unit the electrical wire was to short ,customer had to loosen it of the wall in order to work on unit also wants he did I was able to pull it out just enough to work on replace interlock put back together and it work is heating but light not coming explain customer what he would need to fix light he is not worried about the light,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 11/10/2021
"Cc that the unit is not working properly the time changes by it self when choosing a cycle. Ran diag no error codes. Check cycles and it was the extra power button, when is pressed it gives 10 to 12 extra min to the cycle and it was shut off. Turned back on and explain cust that it could have been bumped and shut it off. Unit is working as designed. Op test ok"
We serviced a
GE DRYER
Model DHDSR46GG7WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/10/2021
Installed slides and start switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Maple Heights, OH 44137
Jason N
Job Details: 11/10/2021
"Installed diverter. Ran wash test for several minutes, checked for leaks, no leaks found. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Willoughby, OH 44094
Joe O
Job Details: 11/10/2021
"Cc: not turning onFound unit is unresponsive. Found no indicator on control. Found control is receiving proper power. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11322905 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
Jason N
Job Details: 11/10/2021
"Cc unit not starting Plugged in unit, display powered on. Could not turn unit off using power button, not responding, unable to enter diagnostics mode. Unit needs main control and UI panel. ; ordrng 1 W11481108 (Main control) and 1 W11561182 (UI panel)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
Marie V
Job Details: 11/10/2021
"Cc that the lid lock is flashing. Confirmed, ran diag found error code f5e1 lid lock fault, f7e6 motor fault. Deleted replaced lid lock and shifter. Lid lock was defective and shifter was off place. Ran calibration and auto test. Pass op test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Solon, OH 44139
Brian M
Job Details: 11/10/2021
Display does not come with user interface Installed UI found one touch options still not working but meal prep options are Reordering ; ordrng 1 W10891907 (cntrl-elec) and 1 W11197501 (panl-cntrl)
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Brecksville, OH 44141
David R
Job Details: 11/10/2021
"Cc unit loud in spin. Put in spin, sounds like its about to take off, parts needed are NLA Discontinued 22002897 support spinner assembly discontinued , 22002115 spinner assembly discontinue"
We serviced a
JENN-AIR WALL OVEN
Model JGW8130ADB
Near Broadview Heights, OH 44147
Marie V
Job Details: 11/10/2021
"Cc that the unit is taking too long to heat, it took over an hour to reach 185*. Took bottom off and started oven, took over a min ignitor is not getting hot, unit will need new ignitor. Replaced from T/S. Preheated oven to 350* pass. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Lakewood, OH 44107
Angel
Job Details: 11/10/2021
Replaced main control board and unit started functioning as should. Explained to customer to wait 24hrs for proper cooling. Took core. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Solon, OH 44139
Brian M
Job Details: 11/10/2021
"Cc unit is non responsive Found errors f6e2 f6e3 f2e3 Needs control and UI Customer calling whirlpool ; ordrng 1 W11162440 (cntrl-elec) and 1 W11135391 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near LaGrange, OH 44050
Marie V
Job Details: 11/10/2021
"Replaced motor and control, tested unit, ran a auto test and calibration , no unusual noises. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Westlake, OH 44145
Gabriel P
Job Details: 11/10/2021
"Customer complaint unit shaking and making bang noise ran 5 towels and unit vibration are normal also found drain hose banging in the back use two sip ties to tie it around pvc,opt test ok working as design"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/10/2021
Cc of leak Customer pointed out a crease in the bellow at the bottom Found water streaks coming from the same area possibly a bellow issue ; ordrng 1 W11314648 (bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mentor, OH 44060
Dan H
Job Details: 11/10/2021
"Customer complaint that unit is not cooling properly, freezer section temperature at 53 degrees, fresh food section temperature at 58 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit need new evaporator and filter drier, ran entitlement parts and labor covered under extended warranty ; ordrng 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator)"
We serviced a
MAYTAG DRYER
Model MGDB400VQ0
Near Waite Hill, OH 44094
Dan H
Job Details: 11/10/2021
"Customer complaint that unit is not starting, confirmed per tech sheet unit needs new control, customer does not want repair ; ordrng 1 WPW10111621 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Chardon, OH 44024
Dan H
Job Details: 11/10/2021
"Customer complaint that unit is not spraying, ran diagnostics found 4-3(motor fault) error, unit ran test cycle, unit filled wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly ; ordrng 1 W10888591 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWP2
Near Montville, OH 44064
Dan H
Job Details: 11/10/2021
"Installed new control, op test good"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Mentor, OH 44060
Joe O
Job Details: 11/10/2021
"Cc: freezing in bottom of freezerFound drain plugged with ice. Adjusted angle of drain tube. Cleared drain. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44128
Corina B
Job Details: 11/10/2021
"CC that the soap is not dissolving. Confirmed. Ran diag F4e3 wash motor not running f7e1 no heater. Checked the control 0 volts. Will need a new control and pump. ; ordrng 1 W11305308 (Control) and 1 W11085683 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/10/2021
"Cc unit not advancing cycleRan diagnostics, found codes f8e1 for long fill and f8e6 for no fill. Ran manual fill tests, very little water coming in on both hot and cold sides. Checked pressure at unit connections, good water pressure in to unit, inlet valve screens plugged solid with sediment. Unit needs inlet water valve. ; ordrng 1 W11205048 (Inlet valve)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Willoughby Hills, OH 44094
Joe O
Job Details: 11/10/2021
"Installed gaskets, float assembly, dispenser, and housing. Ran test cycle. Found upper spray arm and hanger broken. Needs upper spray arm and hanger. Hanger shows no longer available. Advised customer someone will be in contact; ordrng 1 WPW10082841 (arm-spray) and 1 W10082832 (holder)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Broadview Heights, OH 44147
Corina B
Job Details: 11/10/2021
"CC that the ice maker fell down and the freezer handle came off. Confirmed. Found the bottom screw missing for the ice maker, reattached the ice maker. The handle for the shoulder bolt came off. Reattached the shoulder bolt and the handle. Cycled the ice maker, filled. Opt test ok"