We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ07
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/26/2023
Installed door and ice maker. Cycled ice maker. Op test ok; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Highland Heights, OH 44143
Joe O
Job Details: 10/26/2023
"Cc: squealingFound rollers seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok Customer has water line to unit, water line swelling. Advised customer to replace. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Painesville, OH 44077
Dan H
Job Details: 10/26/2023
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Painesville, OH 44077
Dan H
Job Details: 10/26/2023
"Customer complaint that piece of lint trap fell off into blower housing, confirmed, flap for grill housing broke off, unit needs new grill housing ; ordrng 1 W10906551 (Grill housing)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Montville, OH 44064
Jason N
Job Details: 10/26/2023
"Cc unit not draining Ran wash test and then canceled to drain. Drain pump running but barely pushing water. Checked drain hose and sink plumbing connection. Found debris clogging plumbing nipple. Cleared clog from nipple. Initiated drain out again, unit drained out strong, no further clogs. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Perry, OH 44081
Dan H
Job Details: 10/26/2023
"Installed new heater, op test good"
We serviced a
MAYTAG DRYER
Model MGD5630MBK0
Near Orwell, OH 44076
Jason N
Job Details: 10/25/2023
"Cc unit rear seal came off inside drum and unit is noisy Customer has tucked seal back into place. Ran dryer op test, some noise, but consistent with model plus unit has not had a break in period yet to allow components to wear. Pulled unit apart and inspected all rotating components. Drum checks good, seal is secured to drum edge. Rollers, pulley and belt checked good. Reassembled unit. Advised customer to use unit as normal and allow break in period which will allow everything to wear together and sound will slowly quiet down over time. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cleveland, OH 44130
Manny
Job Details: 10/25/2023
"Cc unit not drying, verified and unit working as designed it its a plastic tub and customer is not using any drying agents (jet dry, rinse aid), advise customer to use a drying agent to help with the left over humidity, unit working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHB05
Near Jefferson, OH 44047
Joe O
Job Details: 10/25/2023
"Cc: noises, not levelCustomer stated there was popping noise. Stated the machine was level after install, but after removing tape the unit started rocking. Found customers floor is not level. Adjusted unit level(corner balanced, cannot level, unit slants forward and to the right). Unit in defrost upon arrival. Monitored. Unit started up. Fans and compressor running. Found no abnormal noises. Advised customer to get a video if issue continues. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Roaming Shores, OH 44084
Joe O
Job Details: 10/25/2023
Cc: not workingCustomer stated intermittently keys will not work. Found no stored error codes. Found all keys functioning. Unit starting. Advised of control lock. Op test ok
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Parma, OH 44130
Marie V
Job Details: 10/25/2023
"Cc that you set unit on any cycle and while running stops then starts then stops and so on. Ran diag , no error codes. Cust was using sensor and explain how it workes she said now she is using time dry but unit stops mid cycle and continues by itself. Ordering motor and control; ordrng 1 W11364931 (Motor) and 1 W11512515 (Control)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Chagrin Falls, OH 44023
Jason N
Job Details: 10/25/2023
Cc light does not turn off Customer stated hood light was not able to be controlled/turned off from panel. Light then eventually burnt out. Replaced main control and hood lamp using customer supplied pre Id parts. Light operation and heats tests good.
We serviced a
AMANA DISHWASHER
Model ADB1100AWW4
Near Euclid, OH 44123
Dan H
Job Details: 10/25/2023
"Customer complaint of metal piece that fell off dishwasher, metal piece is dishwasher mount, reinstalled, op test good"
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSF26C4XYB03
Near Solon, OH 44139
Corina B
Job Details: 10/25/2023
"CC that the unit is not making ice. Confirmed. Jumped the t to h no cycling. Checked the t to n 120 volts. Will need an ice maker. Office to reschedule ; ordrng 1 WPW10251076 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Manny
Job Details: 10/25/2023
"Replace door seal, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Brecksville, OH 44141
Bill
Job Details: 10/25/2023
"Cc not making ice, and leaking water. Confirmed cc, found evap frozen over in freezer. Tested every thermistor in the unit all passed, tested heater could not get it to turn on, tested resistance at the board from p1-2 to p2-7 had resistance but no voltage. Gave customer estimate on repairs.; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model PTD60EBSR0WS
Near Bay Village, OH 44140
David R
Job Details: 10/25/2023
"Cc unit not heating. Unit getting 240, good. Took apart unit. Found burnt wire to heater, spliced connections and put new wire on. Tested. Good. Heating and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model RF265LXTT2
Near North Olmsted, OH 44070
David R
Job Details: 10/25/2023
"Cc unit oven not heating. Bake and broil element good, good resistance. Not getting correct volts from control. Will need control and would replace sensor as well. Unit 15 years old. ; ordrng 1 W10840298 (Control) and 1 WPW10181986 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Lorain, OH 44053
Angel
Job Details: 10/25/2023
Replaced tub tested unit to make sure there were no leaks opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Eastlake, OH 44095
Dan H
Job Details: 10/25/2023
"Installed new gearcase, stator, rotor, slider, and clutch, op test good"
We serviced a
MAYTAG DRYER
Model Medb835dw3
Near Eastlake, OH 44095
Dan H
Job Details: 10/25/2023
"Customer complaint of squealing noise, confirmed, pulley is seizing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, OH 44024
Joe O
Job Details: 10/25/2023
"Cc: loud noise in spinFound hub and gear case stripped. Needs hub and gear caseCustomer does not want to repair at this time; ordrng 1 W11454734 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/25/2023
"Cc: not washing properly, burnt item to elementFound cold water at start of cycle. Found low pressure from sump. Item burnt to element formed around element. Needs sump and element.; ordrng 1 W11665769 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44134
Marie V
Job Details: 10/25/2023
"Cc that handle is loose and styrofoam on ice. Adjusted handle and cycled ice maker, verify inside. Nothing loose or styrofoam anywhere. Empty ice bin and asked cust to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Streetsboro, OH 44241
Corina B
Job Details: 10/25/2023
CC that there is water leaking. Confirmed. Found the drain pan with ice. Will need a new drain tube. ; ordrng 1 W11190084 (Drain tube)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23INSS01
Near Shaker Heights, OH 44118
Manny
Job Details: 10/25/2023
"Replaced ice maker , homes and fills advise customer to allow 24 to 48 hours for proper ice production, opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Parma, OH 44134
Marie V
Job Details: 10/25/2023
Replaced oven door seal. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mentor, OH 44060
Dan H
Job Details: 10/25/2023
"Customer complaint that working, found unit stuck in continuous drain, canceled, advised customer to run clean washer cycle, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Cleveland, OH 44124
Joe O
Job Details: 10/25/2023
Cc: burner knob brokenFound burner knob split. Needs burner knobCustomer to install; ordrng 1 W11517331 (Knob)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 10/25/2023
"Customer complaint of noise and now unit is not spinning, confirmed, found pulley and belt fell off, installed new cam kit and belt, op test good ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44105
Marie V
Job Details: 10/25/2023
"Removed small amountof refrigerant left, used nitrogen to cleam system. Cut off leak on factory lock ring . Installed filter drier, set to 29vacc, no changes on gages, filled up 2.6Oz of r600. Full frost pattern. Advice cust to allow 24 hours for unit to reach normal temps."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 10/25/2023
"Customer complaint that unit is not spinning, confirmed, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
GE STACK W/D
Model GUD24ESSJ0WW
Near Cleveland, OH 44113
Marie V
Job Details: 10/25/2023
"Replaced motor, ran normal cycle and spin only. Spinning and agitating properly , no burning smells.Op test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 10/25/2023
"Customer complaint of loud banging noise, confirmed, found a screw lodged in felt slide, removed, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Willoughby, OH 44094
Joe O
Job Details: 10/25/2023
"Cc: not fillingFound error code f7e5(shifter fault). Ran auto test. All functions pass. Unit filling, washing, draining, and spinning. Ran calibration. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Willoughby, OH 44094
Joe O
Job Details: 10/25/2023
"Cc: leakingRan test cycle. Unit leaking from tub, and sump assembly. Needs tub and sump assemblyOffice to reschedule; ordrng 1 W11409866 (Tub) and 1 W11416363 (Sump assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Willoughby, OH 44094
Joe O
Job Details: 10/25/2023
"Cc: wont cycle, or washRan auto test and calibration. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Mentor, OH 44060
Dan H
Job Details: 10/25/2023
"Customer complaint that wheels are broken off of racks, confirmed, found upper rack adjusters broken, found lower rack wheels broken, unit needs four uppers rack adjusters and two lower rack wheels ; ordrng 4 WPW10571738 (Adjuster)s and 2 W10195416V (Wheels)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44111
Marie V
Job Details: 10/25/2023
"Cc that unit is or too cold or not cold enough, also that is making a popping noise. Took temps unit on fresh food section is at 39* and freezer at 0*. Unit running good. Pooping noise are internal walls contracting and extracting per owners manual. Full frost pattern on evaporator. Working properly. Advice cust to monitor and if have a chance take a video of the noise complaint. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Perry, OH 44081
Dan H
Job Details: 10/25/2023
"Customer complaint that unit is not starting, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Painesville, OH 44077
Joe O
Job Details: 10/25/2023
"Installed motor, blower, and ui. Tested. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Geneva, OH 44041
Dan H
Job Details: 10/25/2023
"Installed new spray arm, op test good"
We serviced a
WHIRLPOOL WASHER
Model Wtw4955hw2
Near Moreland Hills, OH 44022
Jason N
Job Details: 10/25/2023
"Cc unit not finishing cyclesRan diagnostics, found code f7e1 for basket speed fault. Ran manual spin test, motor only humming. Unit needs motor capacitor. Quoted customer repair cost. Replaced capacitor using truck stock part. Ran auto test cycle, all functions passed. Op test good.; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near South Euclid, OH 44121
Manny
Job Details: 10/25/2023
"Replace rotor, stator, clutch and slide, ran calibration and test cycle, opt test ok"
We serviced a
KENMORE DRYER
Model 11086566810
Near Brook Park, OH 44142
David R
Job Details: 10/25/2023
"Cc door broke. Found door cable broke, discontinued"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Bedford, OH 44146
Jason N
Job Details: 10/25/2023
Cc unit it working Found unit is wrapped in shrink wrap and not plugged in. Unit will need opened and plugged in for 24 hrs prior to service for proper diagnosis. ; saved tckt
We serviced a
AMANA RANGE
Model AGR6603SFW7
Near Cleveland, OH 44111
Manny
Job Details: 10/25/2023
"Cc unit not coming on verified and oven wont ignite, check power to unit and good, check power from contro to desk and missing voltage, valve open when set to bake/broil but no ignition, ordering control and Dsi board.; ordrng 1 W11162730 (module-spk) and 1 W11620729 (Control white)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Parma, OH 44130
David R
Job Details: 10/25/2023
"Cc unit not draining water. Pump sent out. Good. Checked and now draining properly. Leveled, good. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Garfield Heights, OH 44105
Jason N
Job Details: 10/25/2023
"Cc unit displays f3e0Canceled fault. Checked temperature probe resistance, checks good at 1081 ohms at room temperature. Ran bake test to 350 degrees. Nothing in oven at this time to prevent proper airflow. Unit preheated properly. Let cycle several times. No faults. Could not duplicate issue at this time."
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Lorain, OH 44053
Angel
Job Details: 10/25/2023
"Cc that unit was squealing and not spinning. Verified and I found that the spanner nut on tub was loose, retightened the spanner nut tested unit with customer by washing a load in a quick cycle and no squealing or loud weird noises went through the whole cycle without any issues. Also looked underneath washer to make sure everything was good and everything looked good opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Avon, OH 44011
Angel
Job Details: 10/25/2023
"Replaced ui, control board and ice maker made sure it cycled and filled opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Avon, OH 44011
Angel
Job Details: 10/25/2023
Cc that unit will not move to next cycle just fills. Verified wiring and found float switch disconnected connected it back up and ran diagnostics and found no error codes. As of now I cant find any issue with unit and we do not have any water hook ups here to test it any further so did to the extent that I could do.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Strongsville, OH 44136
David R
Job Details: 10/25/2023
"Cc unit not cooling. Low frost pattern on evap. Used UV light since recently had Sealed System Repair. Leaking dye from evap connection. Gave estimate for sealed system evap rapair. ; ordrng 1 WP2188823 (Evap) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Strongsville, OH 44136
David R
Job Details: 10/25/2023
"Cc burning smell while running microwave. Running unit with food/water inside. Could smell electrical burning coming from upper area where main controls are. Also at one point saw smoke from control area. Hard to tell which control but it is a potential fire hazard. Gave estimate to customer; ordrng 1 W11428561 (UI) and 1 W11325603 (Micro control) and 1 W11398764 (Noise filter control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, OH 44111
Manny
Job Details: 10/25/2023
"Replace gasket and switch , ran test and no leaks, advised customer to monitor the unit, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Strongsville, OH 44136
David R
Job Details: 10/25/2023
Replaced lid latch. Tested in diagnostics. Good. Tested drain and spin cycle. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/25/2023
"Cc unit motor sounds like it struggles/dragsRan wash test, noise in question is motor when in agitation mode. Sound is normal and operation is normal. Advised customer unit is operating as designed."
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS277XBL2
Near Beachwood, OH 44122
Jason N
Job Details: 10/25/2023
Cc unit clock/timer no longer worksConfirmed no display on clock control. Checked wiring to control. Found burnt spot on pcb board. Clock control (4173071) is discontinued. Unable to repair unit.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Fairview Park, OH 44126
Manny
Job Details: 10/25/2023
"Cc that unit is off balance every load, verified and needs shocks, ordering shocks; ordrng 1 W11130359 (suspension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Angel
Job Details: 10/25/2023
"Cc that unit is not making ice. Ran diagnostics to check for error codes and no error codes so I ran a test on the ice maker and passed. Removed ice maker from ceiling and found fill tube frozen. Removed it and cleared it out made sure the heater ohmed out good and it did and its also receiving voltage. Added some foil tape to fill tube gap to try to prevent from freezing recommended customer to monitor for now if anything she will need control board, ui and ice maker replaced."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44055
Angel
Job Details: 10/25/2023
"Cc that unit is making a clanking noise. Ran diagnostics and did a spin and agitation to see if it would do the noise but nothing out of the ordinary, so I ran a test cycle to see what it would do and nothing. Tried doing the agitation and spin in diagnostics again and heard the sound it was the cam grinding so I replaced cam and shifter tested unit again opt test good. Explained to customer if issue were to continue down the road we will need to replace gear case. Recommended not to overload unit as well.; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Elyria, OH 44035
David R
Job Details: 10/25/2023
"Cc unit leaking, plumber saw water under fridge when dispensing water. Found from factory, back kickplate put on, pushed water line behind kickplate into a metal sharp piece causing it to pierce and leak. Cut where crack was, used 5/16 fitting. Good. No leaks. Op Test Ok.; used 1 WR2X8545 (5/16 UNION) from stock"
We serviced a
GE DRYER
Model DBXR463EG1WW
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/25/2023
"Cc unit making squeaking noise after string was caught inside front of door panelPulled front panel, found 2 glides damaged, felts are missing and top bearing plate is cracked in 2 spots. Quoted customer top bearing and hardware replacement. ; ordrng 1 WE49X20697 (Dryer bearing repair kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Streetsboro, OH 44241
Corina B
Job Details: 10/25/2023
"CC that the unit is not making ice. Confirmed. Ran step 56 E2 = Motor lost position. Ran step 57 02 harvesting not completed. The fill tube is frozen. Will need a new ice maker, control and heater. Part is out of stock. Office to reschedule ; ordrng 1 W11087201 (Heater) and 1 W11658802 (Ice maker) and 1 W10843055 (Control)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Parma, OH 44129
Bill
Job Details: 10/25/2023
"Cc unit not working, confirmed cc. Error code f8e1 long fill, found drain tube coming straight from the washer to the drain. Explained to the customer that it needed to be raised at least 4 ft. Walked them through the process of operation. Customer advised me that is how the installers had put it and said it would work."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ravenna, OH 44266
Corina B
Job Details: 10/25/2023
"REPLACED the control. Opt test ng. Tested the terminal block, 93 volts. Will need an electrician. Plugged the unit in a different outlet, started up. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Diamond, OH 44412
Corina B
Job Details: 10/25/2023
"CC that the ui is flashing. Confirmed. The ui is not responding. Checked the connections, good. Will need a new ui and harness; ordrng 1 W11460962 (Ui) and 1 W11084865 (Jumper)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mogadore, OH 44260
Corina B
Job Details: 10/25/2023
"CC that there is a squealing noise, that the unit will not spin out and the temperature does not change. Ran a drain and spin, no noise. Cust was washing a down pillow by itself. Advised Cust the the load needs to be bigger. When changing the temp need to press lower on the key pad to register the temp. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Broadview Heights, OH 44147
Corina B
Job Details: 10/25/2023
"Replaced the led light, harness and the evaporator fan harness. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Corina B
Job Details: 10/25/2023
Replaced the heater. Defrosted the evaporator. Ran diag the heater turned on. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, OH 44130
Corina B
Job Details: 10/25/2023
CC that there is moisture on the freezer gasket. Confirmed. There is a service pointer to install gaskets under the gasket. Will need the gaskets to go under the freezer gasket. ; ordrng 2 W11159728 (Gasket)s
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Cleveland, OH 44135
Manny
Job Details: 10/25/2023
"cc that panel peeled off and unit not working, verifying and panel peeled off screen distorting took voltage from control to UI and have 2.1 V unit needs control and user interface. Customer has the panel but no UI. ; ordrng 1 W11414079 (Panel ui) and 1 W11410063 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/25/2023
"CC that the unit will not finish a load. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Checked the suspension rods, good. Found the basket leaning towards the right side. Raised the unit to be level. Ran a calibration. Started a rinse and spin with clothes. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Lorain, OH 44055
Angel
Job Details: 10/25/2023
Replaced control board tested unit opt test good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Oberlin, OH 44074
David R
Job Details: 10/25/2023
"Cc unit making noise. Found blower wheel had a crack on one of the blade connections. Found blower housing loose, corrected. Noise has stopped. Giving estimate to replace the motor, wheel, housing and seal. As of now no noise. Customer will watch and monitor.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel) and 1 W10888146 (Housing) and 1 W11596046 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland Heights, OH 44121
Jason N
Job Details: 10/25/2023
"Cc unit not cooling Hooked up gauges to low side, reading 17 in/hg vacuum. Checked for dye using uv light, no dye found. Pressurized system with 140 psi of nitrogen. Found leak at compressor process stub. Repaired joint, pulled vacuum on system to 29 in/hg. Held vacuum, no decay. Recharged system with 4.27oz of r134a. Low side stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW07
Near Seven Hills, OH 44131
Bill
Job Details: 10/25/2023
"Cc light broke when changing it, confirmed cc. Lowered bottom of unit to access the socket, changed out socket its new socket and bulb. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Maple Heights, OH 44137
Bill
Job Details: 10/25/2023
"Cc not cooling, confirmed cc. Evap frozen over. Ordered Ui, control, and thermistor. Follow up scheduled for 11/2; ordrng 1 W11558182 (Control) and 1 WPW10384183 (Thermistor) and 1 W11518204 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Maple Heights, OH 44137
Bill
Job Details: 10/25/2023
"Cc unit shifting, confirmed cc. Found that the leg support had shifted out from the leg and unit was off balance. Reset the leg support, while checking over unit found that the cycle button was hard to press and respond. Ordered new Ui, follow up scheduled for 10/30; ordrng 1 W11612307 (Ui)"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Bedford, OH 44146
Bill
Job Details: 10/25/2023
"Cc making noise during operation, confirmed cc. Found blower wheel to be broken, changed blower wheel. Changed and oiled rollers and pulley. Opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Maple Heights, OH 44137
Bill
Job Details: 10/25/2023
"Cc. unit popping during oven operation. Confirmed cc, explained to customer that popping is normal due to metal expanding and contracting. Unit operating as intended."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Manny
Job Details: 10/24/2023
"Cc unit not heating, verified and no heat, checked voltage at terminal block and L1 to L2 98Vac, from L1 to N 17Vac and from L2 to N 121Vac, tried to reset breaker but not labeled let customer know that the unit working but needs electrician"
We serviced a
WHIRLPOOL DRYER
Model CSP2941HQ0
Near Lorain, OH 44053
Angel
Job Details: 10/24/2023
"Cc that unit is not heating. Had to wait a while for customer to get quarters but I checked everything in the dryer while they arrived with the quarters and all thermostats and thermal fuse were good also tested ignitor and was good as well. So once they arrived with the quarters I tested unit and unit ignited started heating but when it shut off it would not reignite started checking wiring and nothing than I tapped the gas valve an igniter came on and reignited thought it was the coils so I replaced them but nothing, ordering gas valve and flame sensor.; ordrng 1 279923 (Gas valve) and 1 WP338906 (Flame sensor), used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model GAFZ30FDGB04
Near Willoughby, OH 44094
Joe O
Job Details: 10/24/2023
Installed and steamed out gasket. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Mentor, OH 44060
Dan H
Job Details: 10/24/2023
"Customer complaint that unit is not turning on, confirmed, unit is receiving correct power from supply, control is good, reset user interface connection to control user interface powered up , op test good , if problem should reoccur unit will need new user interface"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Euclid, OH 44123
Jason N
Job Details: 10/24/2023
"Cc unit not coolingFound both sections are cooling. Checked frost pattern on evaporator, full frost pattern. Evaporator fan motor running, good airflow to both sections. Unit is making ice. Condenser fan motor running. No issues found with unit at this time. Advised customer to start restocking and monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44108
Jason N
Job Details: 10/24/2023
"Cc unit not making ice or dispensing waterFound no water coming out of dispense, valve is actuating. Checked filter install, removed and reinstalled. Same result. Checked reservoir is ff section, found reservoir is frozen. Ff section is packed tightly with product, poor airflow causing air to drop down the back of the ff section. Advised customer they will need to reorganize ff section in order for unit to operate properly. Steamed/thawed reservoir. Water dispense restored. Advised customer to allow up to 24 hrs for ice maker to resume ice production. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cleveland, OH 44108
Jason N
Job Details: 10/24/2023
"Cc unit basket rusting and getting on their clothesFound basket balance ring is leaking fluid down the inside of the basket. Advised customer of issue and stated once basket is replaced there will be no more issues. Replaced gasket using customer supplied pre Id part. Ran op test, all functions passed. Documented in Service Matters documentation only form with pictures of basket."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near North Ridgeville, OH 44039
David R
Job Details: 10/24/2023
"Replaced motor. Reset power and ran test mode, good. All components working. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Amherst, OH 44001
David R
Job Details: 10/24/2023
"Replaced main and UI controls, evap harness, heater, evap fan. Reset unit. Put into diagnostics. Tested 120 to heater from control. Put step 7 into automatic 8 hour defrost. Good, Op Test Ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Avon, OH 44011
David R
Job Details: 10/24/2023
"Went into diagnostics, screen shows display of Temp. Both ovens reading 70* on screen. Tested with meter and getting exactly the same for both 69-70*. Went through diagnostics and no error codes. Tested out individual ovens and bake/broil/ Convect bake and broil. All components tuning on and working properly. Turning both oven on, same time, 350*. Testing time to get preheat done. 12 mins for both ovens to preheat. Tested with thermometer and test with temp probe. All test good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Strongsville, OH 44149
Marie V
Job Details: 10/24/2023
"Replaced door, seal. Tested unit. No leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near Beachwood, OH 44122
Jason N
Job Details: 10/24/2023
"Cc unit leaking water from underneath Ran test cycle, found water starting to drip through rotor when tub is filled and slinging water outward when in a spin. Tub seal is compromised. Unit will need bearing kit installed(includes tub seal). Quoted customer repair cost. Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing)"
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Eastlake, OH 44095
Dan H
Job Details: 10/24/2023
"Customer complaint that unit is not completing cycles and time is jumping around, confirmed, found spun speed button shorted and changing spin speed mid cycle, unit needs new user interface/control, customer does not want repair at this time; ordrng 1 WH22X29348 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/24/2023
"Cc unit making loud noise in spin cycleRan spin test, found loud bearing noise. Unit needs tub bearings replaced(bearing kit). Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing)"
We serviced a
WHIRLPOOL DRYER
Model CEM2743BQ0
Near Cleveland, OH 44120
Jason N
Job Details: 10/24/2023
"Cc unit not starting or heatingChecked all thermal, all checked good. Checked switches, door, timer, and belt switch. Found belt switch actuator broken, reading open. Unit will need belt switch replaced. Quoted repair cost."
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS05
Near Aurora, OH 44202
Corina B
Job Details: 10/24/2023
Replaced the cooktop. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44134
Bill
Job Details: 10/24/2023
"Cc unit not draining, confirmed cc. Found error code f9e1 drain pump. Leaned unit back found wires ripped free of pump, used wiring harness from stock. Ran auto test. Opt test good. Advised customer their supply line is leaking.; used 1 W11643701 (Wiring harness) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWS
Near University Heights, OH 44118
Manny
Job Details: 10/24/2023
"Cc rack falling off verified and one of the rack wheels is off track, remounted and opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lorain, OH 44052
Angel
Job Details: 10/24/2023
Cc that unit was spraying out water on the back panel when it was filling with water. Verified and found unit was not leveled causing the inlet valve to hit tub of tub ring and spray out water towards the back. Leveled unit tested unit again and its still spraying out a little but I cant lift the legs anymore the floor has a big dip in the front causing the issue customer will have to put something underneath front legs to get the front of the washer to lift otherwise unit working as should opt test good.