Service History 101 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, OH 44134

David R

Job Details: 05/22/2023

"Replaced thermistor, evap fan and blade, heater and control. Reset temps. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXY00

Near Middleburg Heights, OH 44130

Manny

Job Details: 05/22/2023

"Cc that valve is leaking, replaced valve with pre id, opt test ok"

We serviced a

FRIGIDAIRE RANGE

Model LFGF3052TFC

Near Garfield Heights, OH 44125

Bill

Job Details: 05/22/2023

"Cc would not heat, confirmed cc last stop. Changed igniter, opt test good"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Garfield Heights, OH 44125

Bill

Job Details: 05/22/2023

"Cc not cooling, confirmed cc. Replaced thermistor, opt test good."

We serviced a

MAYTAG DRYER

Model MGDB765FC0

Near Broadview Heights, OH 44147

David R

Job Details: 05/22/2023

"Replaced strike, catch and spring. Tested, closing firmly, good, Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Strongsville, OH 44136

David R

Job Details: 05/22/2023

"Cc unit is not cooling. Found temp on FF side 60 and 20. SxS. Frost building up on Evap cover. Found burnt connection on heater. Fan is good. Ordering heater, and harness. ; ordrng 1 W11650662 (Heater and evap harness) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS0

Near Strongsville, OH 44136

David R

Job Details: 05/22/2023

Replaced both Front Burner Switches. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rocky River, OH 44116

Gabriel P

Job Details: 05/22/2023

Replace icemaker and fan and heater opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Bay Village, OH 44140

Marie V

Job Details: 05/22/2023

"Defrosted all ice and replaced evapo cover, controls and gasket. Set to recommended temps. Advise cust to allow 24hours before restocking. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FTS04

Near Avon, OH 44011

Angel

Job Details: 05/22/2023

"Discharged unit, replaced evaporator, compressor and pan heater put unit into a vacuum stayed at a 30 vacuum waited about ten minutes to make sure it would hold which it did we started unit up to recharge it and compressor would not start found inverter now had a failure code flashing 3 times indicating theres a inverter failure tried resetting unit but nothing unit will need inverter replaced.; ordrng 1 W10629033 (Inverter)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Kirtland, OH 44094

Jason N

Job Details: 05/22/2023

"Cc unit ice maker freezing up Customer stated the ice in the ice container has frozen together several times since he had the unit installed. Confirmed ice in container is fused together, slight frost/condensation accumulation on ice container and around freezer compartment. Checked freezer door gasket seal, checks good, no gaps. Ordering ice door and dispense mechanism to ensure good seal at ice chute. ; ordrng 1 WPW10504458 (Ice door) and 1 WPW10546285 (Motor)"

We serviced a

WHIRLPOOL DRYER

Model CEM2743BQ0

Near Painesville, OH 44077

Dan H

Job Details: 05/22/2023

"Customer complaint that unit is not working, found element open, unit needs new element; ordrng 1 W10864898 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Willoughby Hills, OH 44094

Corina B

Job Details: 05/22/2023

"CC that the lint falls off of the lint screen and is burning smell. Confirmed. Checked vent outside, no airflow. Removed the vent from dryer airflow. Found a t shirt stuck in the vent folded up. Removed the shirt. Tested, good airflow outside. Cleaned the dryer out. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model GHW9400PW4

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/22/2023

Cc unit not starting Found drain pump not engaging or motor control to run spin Possible issues with main control or motor control ; ordrng 1 W10756692 (cntrl-elec) and 1 280187 (pump-water) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 WP8182697 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Ravenna, OH 44266

Brian M

Job Details: 05/22/2023

Cc no spin Found belt off and motor pulley broken Motor cover missing, ordrng 1 W11409708 (Shield) and 2 W11573574 (Screw)s and 1 W11026785 (motor-drve)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ravenna, OH 44266

Brian M

Job Details: 05/22/2023

Cc unit not spinning Suspect tub hub damaged Cab not remove washplate Needs hub and plate ; used 1 W10528947 (HUB) from stock

We serviced a

ELECTROLUX OTR MICROWAVE

Model EI24MO45IBCY

Near Willoughby Hills, OH 44094

Jason N

Job Details: 05/22/2023

Installed control board. Illumination restored to display. Op test good.

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Hiram, OH 44234

Brian M

Job Details: 05/22/2023

Installed burner and switch OP Test Ok

We serviced a

GE WASHER

Model GTW460ASJ0WW

Near Chardon, OH 44024

Brian M

Job Details: 05/22/2023

Installed pump Ran test cycle OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Mayfield Heights, OH 44124

Jason N

Job Details: 05/22/2023

"Cc unit not heating Ran dryer op test, confirmed, no heat on timed dry setting. Checked power in to unit, good at 244v. L to L. Checked all thermals, all checked good. Checked power into heater element, missing L2, L1 is present from control. Checked centrifugal switch, switch checks good for continuity when closed. Found red wire terminal on motor connector had backed out of connector. Reseated terminal and reconnected. Reran dryer op test, good heat. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Euclid, OH 44132

Jason N

Job Details: 05/22/2023

"Cc unit only works intermittently Customer showed pop. Customer stated this is his third unit and each has done the same thing at one point. Ran diagnostics, found code f6e1 for ACU to HMI communication error. Checked voltage at terminal block, checked good at 240v L to L, and 118v from L to N. Ran timed dry heat test for 20 minutes, monitored voltages to unit. Slight drop in voltage, 8-10 volts when heater turns on. Canceled cycle and turned unit back on and off several times. No issues found at this time, could not duplicate concern."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Willowick, OH 44095

Jason N

Job Details: 05/22/2023

"Cc dishes on the the top rack are not being washed properlyChecked spray arm jet holes, all checked clear. Ran diagnostics, no codes stored. Found unit has reduced spray pressure from wash pump, very little water spraying from top spray arm. Unit will need pump/motor replaced. ; ordrng 1 W11025157 (Pump/motor assembly)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Olmsted Falls, OH 44138

Marie V

Job Details: 05/22/2023

Replaced control panel. Ran auto test and calibration. Op test okBrought core for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Garrettsville, OH 44231

Corina B

Job Details: 05/22/2023

Replaced the heater. Opt test ok. Advised Cust to replace the Plastic waterline with a braided flex or copper line.

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Windsor, OH 44099

Brian M

Job Details: 05/22/2023

Cc of noise Ran test cycle could not duplicate abnormal noise Advised to watch

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 05/22/2023

"CC that the unit is not working. Confirmed. Ran diag 3-2. Thermistor calibration failed, 9-1 not draining. 10-2. Vent electrical problem 7-1. Wash motor failure tested the fill valve 1300 ohms. Will need a new control and pump and motor. Customer does not want to repair. Is Colin whirlpool to see if they will cover parts; ordrng 1 W11410065 (Control) and 1 W11416362 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 05/22/2023

Replaced the tub. Started a cycle. No leaks. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Andover, OH 44003

Brian M

Job Details: 05/22/2023

Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Berea, OH 44017

Marie V

Job Details: 05/22/2023

"Cc that unit hd an error code F1e1. Confirmed, unit will need new control, verify power, wires are backwards and is missing ground. Unit will need new control, control isin BO. Office will contact once they have eta on the part. ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/22/2023

"Cc that unit is not making ice and it did like 10 ice cubes in the last day. Took temps freezer at 20* and fresh food section at 47*. Ran step 56 for ice maker has error code E5 timed ice making. Verify freezer evaporator, no frost pattern, just a little and big ice buildup on evaporator. Ran step 4, a better frost but not complete frost. Unit will need sealed system repair, ; ordrng 1 W11578205 (Compressor) and 1 W11506623 (Coupler) and 1 W11504445 (Coupler) and 1 W11506635 (Coupler) and 1 W11506621 (Coupler) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Willoughby, OH 44094

Jason N

Job Details: 05/22/2023

"Installed inlet valve. Started quick cycle on hot setting. Unit sensed, filled and advanced to wash."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Willoughby, OH 44094

Jason N

Job Details: 05/22/2023

"Cc unit refrigerator section too coldCustomer stated unit is freezing product in crisper drawers. Ran diagnostics, no codes stored in history. Ran ff and freezer thermistor tests, ff section reading 3 degrees C and freezer reading -18 degrees C. Ran damper and ran evaporator fan tests, good airflow and damper opening and closing properly. Adjusted ff section temperature to 39 degrees F and advised customer to monitor over the next 48 hrs."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Mentor, OH 44060

Jason N

Job Details: 05/22/2023

"Cc unit vibrating/walking with smaller loadsCustomer showed pop Ran auto test cycle, all functions passed, no abnormal noise or vibration. Ran spin drain cycle using 5 large wet towels. No abnormal vibration found. No issues found with unit at this time. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWC200XW3

Near Avon, OH 44011

Marie V

Job Details: 05/22/2023

"Cc that basket dropped down. Confirmed, looks like one of the shocks came off the top. Corrected issue and recommended replacing them. ; ordrng 1 W10780048 (Shock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Mentor, OH 44060

Jason N

Job Details: 05/22/2023

"Cc unit not making ice, leaking waterPulled ice maker, found ice maker funnel cup frozen with block of ice. Cleared ice from funnel. Water blockage in cup was caused by several small pieces of styrofoam. Reinstalled ice maker and ran manual test cycle. Ice maker indexed properly and filled mold with water, no leaks. Advised customer to allow approx. 3 hrs for ice production to resume. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDBH949AWW1

Near Painesville, OH 44077

Dan H

Job Details: 05/22/2023

"Customer complaint that lights are blinking, confirmed, reset user interface connection, buttons started working, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Chagrin Falls, OH 44023

Joe O

Job Details: 05/22/2023

Installed panel. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 05/22/2023

"Customer complaint that unit is not washing dishes, heater has already been replaced, new heater is updated heater, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11416362 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

ELECTROLUX DRYER

Model EFME627UIW2

Near Aurora, OH 44202

Joe O

Job Details: 05/22/2023

Installed roller assemblies. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Willoughby, OH 44094

Dan H

Job Details: 05/22/2023

"Customer complaint of noise, confirmed, found lint build up on blower wheel , cleared out, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT975SAHZ0

Near Painesville, OH 44077

Dan H

Job Details: 05/22/2023

"Customer complaint that unit is not filling with water and not drying dishes, ran diagnostics found f7e1(no heat) error code, ran test cycle, unit filled and began washing, heater is working, unit needs new control, customer does not want repair at this time; ordrng 1 W11087208 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Madison, OH 44057

Dan H

Job Details: 05/19/2023

"Customer complaint that unit is running all the time and theres moisture in the back but no ice, fresh food section temperature at 37 degrees, freezer section temperature at 6 degrees, unit went into defrost on its own , heater did not turn on, evaporator is partially frozen again, heater works in diagnostics, evaporator thermistor is reading 6 ohms at 0 degrees, cleared evaporator, installed new thermistor ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rocky River, OH 44116

Manny

Job Details: 05/19/2023

"Replaced valve and reservoir, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Cleveland, OH 44111

Manny

Job Details: 05/19/2023

"Replaced UI with pre id, opt test ok took core for return"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/19/2023

"Cc that the u it is not making ice all the time, the ice maker was replaced twice but it stopped working. Took temps fresh food section at 40* and freezer at 10* . Ran step 56 found error code E2 motor lost position, nothing on ice maker that is obstructed. Ran step 57 to cycle ice maker heater comes on but does not moves, ice maker is not working. Would recommend replacing first, also dispenser gets ice on the door and it leaks, verify shut is good, sealing ll the way. Would recommend replacing ice bin door. Cust will not continue.; ordrng 1 W11624997 (Door ice seal), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11658802 (ICEMAKER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS7

Near Pepper Pike, OH 44124

Bill

Job Details: 05/19/2023

"Cc not getting cold ff side, confirmed cc last visit. Installed new damper, and Ui board. Instructed customer to give unit 24 hours to get to temps."

We serviced a

GE RANGE HOOD

Model JVX5300DJ2BB

Near South Euclid, OH 44121

Joe O

Job Details: 05/19/2023

Installed socket. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/19/2023

"Cc unit not draining, fault code f9e1Found some standing water in bottom of unit. Hit cancel to drain, drain pump only making a buzzing noise but not pushing water. Pulled drain pump, found impeller damaged due to debris. Replaced drain pump using misc. truck stock part. Ran wash test cycle and canceled to drain. Unit drained out completely. Op test good. ; used 1 W11497943 (Drain pump) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, OH 44128

Corina B

Job Details: 05/19/2023

CC that the unit will not wash. Confirmed. Found the drain hose on the ground. Raised the drain hose to the sink secured it. Started a cycle. Opt test ok.

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS00

Near Perry, OH 44081

Dan H

Job Details: 05/19/2023

"Installed new user interface and thermal fuse, op test good"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Atwater, OH 44201

Brian M

Job Details: 05/19/2023

Installed ui OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Garfield Heights, OH 44105

Corina B

Job Details: 05/19/2023

"CC that there is a loud noise. Started a manual agitate and spin, no noise. Started a rinse and spin cycle with clothes, no noises. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Sheffield Lake, OH 44054

Angel

Job Details: 05/19/2023

Cc that porcelain is chipping on the unit. Verified and the paint on the front panel is flacking off in the inner part. Have to order because part that was ordered was the wrong one ordering front panel. Office to reschedule.; ordrng 1 279740 (Panel)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Madison, OH 44057

Dan H

Job Details: 05/19/2023

"Customer complaint that unit is not filling with water, ran diagnostics, found f8e1(long/no fill) error code, found cold valve not opening, cold valve is receiving 120vac , unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

GE REFRIGERATOR

Model PSC25HGSABB

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 05/19/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 72 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied inverter box tester to compressor, compressor started, frost pattern formed, unit needs new inverter , customer does not want repair at this time; ordrng 1 WR49X10283 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Cleveland, OH 44130

Corina B

Job Details: 05/19/2023

"CC that there is frost in the back wall. Confirmed. There is ice build up in the middle of the evaporator. Removed the evaporator cover, clear. Good frost pattern. Checked the gaskets, good. Temperature is at -2 fz and 40 ff. Set the fz at 0 and the ff at 37. Vaseline around the gaskets. Opt test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma, OH 44129

Corina B

Job Details: 05/19/2023

CC that the unit is leaking from the left side. Not all the time. Replaced the vent. Raised the feet up. Started a cycle. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Parma, OH 44134

Corina B

Job Details: 05/19/2023

CC that there is a clunking noise. Confirmed. Found the pin that holds the door hinge is sheared off. Will need a new tub. Part is lifetime. Office to reschedule the appointment. Advised Cust to look at new tub when arriving ; ordrng 1 W10681513 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near South Euclid, OH 44121

Joe O

Job Details: 05/19/2023

"Cc: frost build up, fan noiseFound evap completely frosted over. Found evap thermistor reading out of range. Needs evap thermistor and defrosted. ; ordrng 1 WPW10383615 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Parma, OH 44129

David R

Job Details: 05/19/2023

"Replaced reservoir and dual valve. Tested, good. Customer to purge 2 gallons for new filter. Good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near South Euclid, OH 44121

Bill

Job Details: 05/19/2023

"Cc gas smell, changed gas valve assembly, insured that fittings were sealed with TFE past, and tight. Checked for leaks no found. Opt test good."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Cleveland, OH 44105

Jason N

Job Details: 05/19/2023

"Cc unit not cooling Found unit at room temperature, compressor is not running. Inverter only buzzing when attempting to start compressor, compressor is locked. Unit will need compressor replaced and refrigerant recharge.; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Drier) and 1 TJAF1200 (Tube extension)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1

Near Olmsted Township, OH 44138

Marie V

Job Details: 05/19/2023

"Replaced infinite switch, took pics of all burners working. Showed cust. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Cleveland, OH 44106

Jason N

Job Details: 05/19/2023

"Cc unit door and controls damaged prior to installUnable to repair unit. Front panel was received in damaged condition. Snapped pics. Customer did not receive console. Will need to reorder both panel and console. Console not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11416371 (Panel-front) and 1 W11622490 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Sheffield Lake, OH 44054

Angel

Job Details: 05/19/2023

Replaced pump assembly tested unit opt test good.

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Aurora, OH 44202

Brian M

Job Details: 05/19/2023

Drain pump running error 2 Called whirlpool no info on error Recommend pump and pressure switch and control ; ordrng 1 W11616491 (Control) and 1 W11044866 (switch-wl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Eastlake, OH 44095

Dan H

Job Details: 05/19/2023

"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair ; ordrng 1 W11546935 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

David R

Job Details: 05/19/2023

"Replaced lid, strike and latch. Tested. Good Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Avon, OH 44011

Bill

Job Details: 05/19/2023

"Cc Ui face was moving, and drip pan tabs are broken, confirmed cc ordered new drip pan. Removed Ui to examine clips, found mounting plate only had one screw holding it and screw was loose. Tightened existing screw and installed another screw from surplus. Had customer verify, customer stated that they would put in new drip tray when it arrives.; ordrng 1 W10909034 (Drip tray)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Brecksville, OH 44141

Marie V

Job Details: 05/19/2023

"Cc that when using oven unit makes a squeaky noise . Confirmed, explain cust that that noise comes from bracket on heating element, while unit heats up and cycles the metal contracts and makes that noise. Unit is working as designed. Op test ok"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Shaker Heights, OH 44122

Joe O

Job Details: 05/19/2023

"Installed electrodes, found rear 2 burners still not igniting. Need spark module; ordrng 1 WB13X24741 (ignition module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Sheffield, OH 44054

Angel

Job Details: 05/19/2023

"Cc that unit is not freezing the ice cream she had to move it to another freezer they have. Verified temps and freezing wast at 5* and ff section at 39*. Took apart freezer to verify evaporator and it had a perfect frost pattern all around all the meats and other items inside freezer are completely frozen unit is making ice perfectly fine as well cannot find any issues but since I do know that the ice cream stays soft Im ordering the main board, ui and fan which comes with thermistors. ; ordrng 1 W10843055 (Main board) and 1 W11387386 (Ui) and 1 W11452196 (Fan with harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Cleveland, OH 44102

Manny

Job Details: 05/19/2023

"Cc unit not cooling in the Ff, verified and unit warm in ff and frosting in the fz, thermal fuse its open and control sending 2.4v to heater, unit needs control and harness ; ordrng 1 W11446726 (Control) and 1 W11624942 (Harness)"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Brecksville, OH 44141

Marie V

Job Details: 05/19/2023

"Cc that unit heats but wont dry. Confirmed, no air flow outside. Removed rear vent, found unit is clogged inside dryer, cleared all out, unit now is working as designed. Op test ok"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Lakewood, OH 44107

Manny

Job Details: 05/19/2023

"Cc unit leaking, verified cc and unit leaking in between the pump and cabinet, unit has moisture on the main control, diverted cant find home and its clicking, there is moisture on all components, noticed the cabinet looks warped were the sump clips to the cabinet and pump is loose, gave customers estimate and not proceeding with repair; ordrng 1 WD19X25700 (Pump kit) and 1 WD19X25461 (Drain pump) and 1 WD19X28199 (Sump pump) and 1 WD21X27998 (Control) and 3 WD01X28338 (Pump latches)s and 1 WD19X26398 (Diverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

David R

Job Details: 05/19/2023

"Replaced FF thermistor kit, diffuser, icemaker and evap harness. Steamed all ice. Good. Also advised customer of needing to clean ice bin out and adjusting temp as needed. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Moreland Hills, OH 44022

Marie V

Job Details: 05/19/2023

"When replacing latch, heard a spark, verify panel is not working. Verify power coming in to board 120V, but no voltage going to panel ; ordrng 1 W11201283 (Control)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP02

Near North Royalton, OH 44133

Gabriel P

Job Details: 05/19/2023

"Replace mullion ,opt test ok"

We serviced a

GE RANGE

Model PGS960BELITF

Near Avon Lake, OH 44012

Angel

Job Details: 05/19/2023

"Cc that unit is not holding the set temperature on both ovens she states that the thermometer she uses say the temperature is way lower. Explained to her that those thermometers are slow reacting, so I preheated both ovens to 350* waited about 15mins after preheat was done to checked temperatures and the temperatures were perfect in both ovens at 352* to 360* and than showed the customer the difference from the thermometers she uses for the ovens they are really slow reacting and will give you way less temperature than what its actually at. Unit is working as designed."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP4

Near Shaker Heights, OH 44122

Joe O

Job Details: 05/19/2023

Cc: intermittently leakingFound drain tube plugged. Replaced drain tube with new style drain tube. Defrosted. Cleared drain. Op test okS38253 covers 100% part only; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/19/2023

Cc icemaker leaks and light out in freezer Found icemaker to have crack in mold and led out Needs icemaker and led ; ordrng 1 W11557000 (Icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 W11483116 (Led)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Cleveland, OH 44124

Brian M

Job Details: 05/19/2023

Cc gasket issueFound gasket to be fine no issue just the way the door is molded foam is pushing on outer gasket Advised customer OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Avon, OH 44011

Angel

Job Details: 05/19/2023

"Cc that door was locked and it was showing an F3E1 error. Confirmed cc, door was locked and only drain pump was running unit was in flood mode. Ran diagnostics and got unit to unlock and erased the F3E1 error code which was water level error. Reseted unit and ran a test cycle and it passed through the whole test perfectly. Checked pressure hose to make sure it wasnt kinked and blew through it to make sure it wasnt clogged up tested good. Explained to customer it couldve been a glitch in the control or just debris or soap inside pressure hose and I blew it out but unit is working as should now recommended him to monitor for now opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhz08

Near Strongsville, OH 44136

David R

Job Details: 05/19/2023

"Cc unit dispenser display will not light up and they will have to jiggle the FZ door switch and it will come back on and start working correctly. Had a door switch on surplus. Replaced. Tested. Good. Checked door harness to make sure all connections plugged in, good. Ad of now, all components working. Op Test Ok ; used 1 W11123941 ( Door switch) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ02

Near Lyndhurst, OH 44124

Marie V

Job Details: 05/19/2023

Replaced co trol defrosted ice and replaced harness as well. Set to recommended temps and changed defrost cycle. Op test okAdvice 24 hours to reach normal temps.

We serviced a

GE RANGE

Model JGBS66DEK4WW

Near Cleveland, OH 44135

Gabriel P

Job Details: 05/19/2023

"Replace hinges,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2351HES

Near Mayfield Heights, OH 44124

Brian M

Job Details: 05/19/2023

Cc unit not cooling properly Founder damper not opening Part is NLA Front facia not functioning as well Part is NLA ; ordrng 1 67004284 (facade- 5) and 1 12571701 (control- d)

We serviced a

SAMSUNG DRYER

Model DVE43R6100PIA3

Near Gates Mills, OH 44040

Brian M

Job Details: 05/19/2023

Installed heater OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Berea, OH 44017

Gabriel P

Job Details: 05/19/2023

Customer was loading it to the rim explain that is to much advice then how to load the unit properly and what to do when having off balance load.unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Chardon, OH 44024

Brian M

Job Details: 05/19/2023

Installed door

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Bay Village, OH 44140

Angel

Job Details: 05/19/2023

Cc that unit was making a loud noise when running and slow ice production it only makes about ten cubes of ice a day. Verified noise and found the condenser lines going into the cabinet vibrating with each other adjusted them and sound stopped. For the ice maker I checked temperatures and freezer was at 5* and ff section at 36*. Checked for error codes and no error codes ice maker cycles as well. I lowered the temperature for customer to see if that would help but still ordering ice maker to replace because thermistor might not be reading temperature correctly.; ordrng 1 W11626124 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Avon Lake, OH 44012

Angel

Job Details: 05/19/2023

"Removed unit from spot, replaced pump assembly tested unit to make sure it would function properly and there were no leaks opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/19/2023

"Replace icemaker,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chardon, OH 44024

Brian M

Job Details: 05/19/2023

Installed gearcase and lower components Ran test spin OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Seven Hills, OH 44131

Corina B

Job Details: 05/19/2023

CC that detergent was put where the lid lock is at. Confirmed. Cleaned the lock. Tested opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44128

Bill

Job Details: 05/19/2023

"Cc ice not dispensing, confirmed cc on last visit, installed new ice container and lower coupling. Opt test good"

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Solon, OH 44139

Corina B

Job Details: 05/19/2023

"CC that there is squealing noise and the latch is broken. Confirmed. Found the support roller seized and the latch is broken. Replaced the dryer repair kit and the latch. Opt test ok. ; ordrng 1 WPW10111905 (Catch), used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Westlake, OH 44145

Marie V

Job Details: 05/19/2023

"Cc that the door do not lined up and that inside theres a defect. Took pics, unit will need new gasket, gasket goes inside liner, will need to replace door. Advice cust that door takes 6 to 8 weeks to arrive. That should take care of the line up issue, ; ordrng 1 W11436604 (Door stainless)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, OH 44055

Marie V

Job Details: 05/19/2023

"Replaced control and igniter, preheated oven to 350*. Op test okNo core for return"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Wellington, OH 44090

David R

Job Details: 05/19/2023

"Replaced lint trap assembly. Cleared out debris inside dryer. Ran unit, good, heat is good and cycling. Advised customer to clean out dryer vent behind dryer and to outside of house if needed. Also to clean and clear lint trap after every cycle. Unit is good. Op Test Ok."

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