Local Reviews
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Dan H.
DISHWASHER WHIRLPOOL GU3600XTVY2 "Customer complaint that unit is not draining, confirmed, drain pump is not working, found impeller broken off drain pump , installed new drain pump , op test good ; used 1 WPW10348269 (PUMP-DRAIN 71.02) from stock"
Corey L.
DRYER MAYTAG MEDC300XW0 "Customer complaint dryer not shutting off when opening door and light is not coming on, confirmed, found door switch failed, quoted to replace with ts part, ok, replaced switch, op test good; used 1 WP3406107 (SWITCH) from stock"
Nicholas F.
WASHER AMANA NTW4516FW1 Cc washer will not spin.ran diagnostic found f8e1 no fill long fill.started auto test cycle unit completed all test.ran cold water in manual test mode unit filled slowly.unit needs water valve.ran manual high speed spin unit spun for three mins no failure.installed new water valve.ran calibration cycle.unit passed calibration test.op test good ; used 1 W11210459 (VALVE) from stock
Dan H.
WASHER MAYTAG MVWC360AW0 "Installed new wash plate, op test good"
Jason N.
DISHWASHER KITCHENAID KDPM354GPS0 "Cc unit intermittent turning offRan diagnostics, found code f2e1 for stuck button.Ran multiple wash tests to duplicate issue. 2 times status screen went blank but continued cycle, 1 time unit went into cancel drain without input. Ordering control and UI panel.; ordrng 1 W11131319 (console) and 1 W11252793 (cntrl-elec)"
Dan H.
WASHER WHIRLPOOL NTW4516FW2 "Customer complaint that unit is not washing and makes a clicking sound, ran diagnostics found f5e2(lid lock fault) error code, ran manual test cycle, lid locks and unlocks, unit agitates, unit spins, drain pump is working, valves open and close, unable to duplicate the problem , unit is operating as designed as"
Dan H.
WASHER AMANA NTW4516FW2 "Customer complaint that unit is leaking, started normal wash cycle, unit filled to normal water level and began washing, ran manual test cycle, opened valves, let tub fill, turned on drain pump , ran drain and spin cycle with wet load, no leaks found , found household plumbing leaking and drain backing up(see pics), unit is operating as designed"
Corey L.
DRYER WHIRLPOOL WED500DW2 "Customer complaint dryer not heating, confirmed no heat, power is good, found cutoff open again, customer has replaced foil style vent since last visit with a semi solid metal vent, replaced cutoff with part sent, op test good"
Brian M.
RANGE GE CGS990SET3SS "Cc unit not baking evenly and right rear burner flames go out when on low Ran test bake up to 350 on upper and lower ovens put pan inside both to have a load to temp , let both preheat and left for 5 min extra after preheat so they can cycle found oven to be getting even heat could not duplicate uneven heat Adjusted flame on burner using set screw OP TEST OK"
David R.
DISHWASHER MAYTAG MDB8959SFZ4 "When arriving customer said that the condensation built up the other day under the counter. Put tool on, also put glasses in the corner on top and bottom rack. Ran unit. Arms are moving and not hitting around anything. Cups filled up. Checked arms all clear. Readjusting legs. Check unit history for parts already put on, extra insulation put on, no other parts I believe can be put on.Send over to whirlpool for review, if tech-line is needed to be called again for the 3rd time, will call.; saved tckt"
David R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc of noise and cooling in FF. Damper is loud and not opening, causing less cold air to enter FF section. Ordering damper.; ordrng 1 W11164593 (diffuser)"
Brian M.
WALL OVEN WHIRLPOOL WOD77EC0HS01 Cc of clock changing Replaced console OP TEST OK
Corey L.
DRYER MAYTAG MEDC465HW0 "Replaced thermostat, op test good"
Corey L.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer not drying clothes, unit is heating, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, foil vent was pinched, on has about a 6” section of vent with outside vent higher than unit exhaust, pulled unit slightly away from wall to un kink vent"
Corey L.
WASHER MAYTAG MVWB835DW3 "Customer complaint its making a noise while washing, confirmed, unit needs new gear case, unable to remove bolt from rotor, ordering from bolt to gear case ; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 6 W11027980 (screw)s, used 1 W10811956 (CABRIO GEARCASE) from stock"
Brian M.
DRYER SAMSUNG DV45H7000EW/A2 Cc unit grinding when spinning Found idler pulley and rollers damaged also belt cracked Customer does not want to repair
Dan H.
COOKTOP ELE JENN-AIR JED3430WB01 "Customer complaint that left front element is not working, left front element is good, o power to element, infinite switch is burned internally, wire harness is discolored, no melting or burning on harness, unit needs new left front infinite switch, part is covered under our 1 year parts warranty ; ordrng 1 WPW10234425 (switch-inf)"
Corey L.
REFRIGERATOR WHIRLPOOL ED20DBXEB01 "Installed new tank, inlet valve does not fit to 1/4 supply line connection needs an adapter to 1”, customer left ice on food items this time, items are not freezing there is frost developing on the bags, found top left corner of ff dr gasket not sealing, found magnet has broken off in side and here is about a 2-3” section of gasket not sealing to cabinet, 4343813 black gasket is no longer available, advised customer ahs will be in contact with them for proceeding steps"
Dan H.
REFRIGERATOR KITCHENAID KRFF300ESS01 "Customer complaint that unit is leaking, found ice build up common with evaporator drain tube clog, cleared ice and drain tube, op test good"
David R.
DRYER MAYTAG MED6000AW0 "Cc of noise when running. Belt is good, pulley and rollers good. Sounds like a rattling noise. Took off parts. Tightened everything possible. Noise still being made. Requesting a second tech come out next week to see if they can give an opinion about the noise. Try for first appointment if possible"
Dan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer has not received all parts, reordering missing/needed parts ; ordrng 1 W11098695 (fan-scroll)"
Dan H.
WASHER WHIRLPOOL WFW8540FW1 "Installed new control, op test good"
Brian M.
WASHER KENMORE 110.294228 Cc unit only works in delicate Found timer not advancing in normal or heavy cycles Needs timer EST only
Joe O.
DISHWASHER WHIRLPOOL MISSING Cc: wheels falling off trackCustomer does not have model serial tag on unit. Needs adjuster kit. Replaced adjuster kit. Op test ok; used 1 W10712394 (ADJUSTER (SET OF 2)3470) from stock
Corina B.
REFRIGERATOR AMANA ABB2224BRB00 CC that the shelves fall out and the top bin has a gap. The bin stops half way and when extending it out full length the bin falls out. The deli/snack bin has a gap. Raised the legs. Bins are designed correctly there is only one stop on the glides. Optest ok.
Corina B.
WASHER MAYTAG MVWC465HW2 "CC that the unit will not spin and the red light is on. Unit has damage on front panel. Ran diag F5E2 – LID LOCK FAULT, found the lock is broken in half. Replaced the lock from t/s. Ran a calibration and a agitate and a spin. Unit running fine with damage to front panel. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock"
Joe O.
WASHER WHIRLPOOL WTW4855HW1 "Installed motor, cam and belt. Ran auto test and calibration. Op test ok"
Joe O.
DISHWASHER KITCHENAID KDPE234GPS0 Cc: not washingInstalled sump assembly. Ran test cycle. Op test ok
David R.
DISHWASHER KITCHENAID KUDS35FXSS8 "Replaced all parts, tested. Op test ok."
Dan H.
WASHER WHIRLPOOL WTW8500BW0 "Customer complaint of loud noise , confirmed, found bearings worn and grease on the floor, unit needs new bearings, motor, rotor, and rps sensor, advised customer that his fill hose has a bubble in it and needs replaced; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Corina B.
DISHWASHER KITCHENAID KDTM354DSS5 Replaced the heater. Optest ok.
David R.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Cc dispenser not working or light not working underneath. Found wires barely in. Corrected. Everything is working correctly. Op test ok.
Gabriel P.
RANGE KENMORE 790.7423331 Door switch is fine relay on control stuck open giving estimate will not fix
Jeff M.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Joe O.
DRYER MAYTAG MED5630HC Cc: damagedFound side panels smashed in towards the bottom of unit. Needs side panels.; ordrng 2 W11315726 (panel)s
Nicholas F.
WASHER ADMIRAL AAV7000AWW "Cc washer will not spin.confirmed found grease under unit from bearing.unit needs new transmission Customer is not getting repair at this; ordrng 1 35-6615 (TRANSMISSION ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 found a gap between the outer liner in the inner liner at the bottom right corner of the fridge gap is roughly A quarter inch opening tech line told me that’s too large to seal with rtv they will be in contact with customer it is being submitted for research
Gabriel P.
DISHWASHER MAYTAG MDB8959SFZ4 Found error code f3e2 thermistor shorted ran diagnostic and is fill and washing but after 5 minutes it shut off and start draining ordering thermistor and control ; ordrng 1 W10906431 (cntrl-elec) and 1 W11084121 (sensor)
Jeff M.
REFRIGERATOR WHIRLPOOL WRB322DMBW Installed new part unit op tested good
Joe O.
RANGE MAYTAG MER6600FZ1 Installed control board. Ran test bake to 350. Op test ok
David R.
MICROWAVE FRIGIDAIRE FGMV174KFB "Cc door not closing. Found interlock switches bad. Will need interlock relays. Ordering ; ordrng 2 5304440026 (relay/switch,intrlk 35.36)s and 1 5304467695 (switch 34.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint noise went away for a week and a half but then came back, ran diagnostics no errors, ran high and low spin as well as heavy and light agitation, no unusual sounds heard, only odd noise observed was hot supply pipes are banging against central air ductwork when hot water valve opens and closes, advised customer, customer does not think this is the noise, unable to duplicate the problem, unit is operating as designed"
Jason N.
REFRIGERATOR KITCHENAID KRFC704FBS01 "Cc unit not making iceRan ice maker diagnostics step 120. All functions passed. Ran ice maker water valve test 97, no water entering. Ordering dual water valve and reservoir.; ordrng 1 W11024082 (reservoir) and 1 W11194380 (valve)"
Jason N.
DISHWASHER GE GDF510PSJ0SS "Installed drain pump and drain hose. Ran wash test then cancel drain. Unit drains normally, no water left. Checked for leaks. Op test good."
Brian M.
RANGE WHIRLPOOL SF368LEPS Cc oven will not work Could not get igniters to click both bake and broil do not work Customer has good power with grounded outlet Top burners work Needs spark module and control
Corey L.
REFRIGERATOR WHIRLPOOL ET8CHMXKT04 "Customer complaint refrigerator is not working, unit has been unplugged for months, plugged in, fans kicked on compressor did not, compressor passed bench test, quoted to replace fuse, ok, replaced using ts kit, op test good, advised customer to allow 24-48 hrs for temps to adjust; used 1 8201786 (STARTER) from stock"
Nicholas F.
WASHER WHIRLPOOL LSW9750PW3 "Cc washer will not washing.drain hose was to far down standing drain pipe.drain hose should only be 4 inches down pipe.diameter of standing drain pipe needs increase customer is getting siphoning issue.found lid switch burntUnit need lid switch and wire harness.wire harness is not available.Customer is no getting repair at this time; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER MAYTAG MVWB766FW1 "Customer complaint washer knocking during agitation, customer has a load in wash part of cycle, unit is agitating, noises heard are normal, advised customer to try to record if it reoccurs, unit is operating as designed"
Dan H.
DISHWASHER MAYTAG MDB7749SBM0 "Customer complaint that unit had smoke coming from door, found control and harness burned, unit needs new control and harness, customer does not want repair, ordrng 1 W10595568 (cntrl-elec 163.89) and 1 W10871222 (harns-wire 105.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASH/DRY COMBO WHIRLPOOL WET4024HW0 "CC that the unit is not spinning. Started a rinse and spin. Will not spin, will agitate. Lid lock, is goodchecked the tub switch, good. The pulley motor is releasing. Called t/l Robert.; ordrng 1 W11189137 (cntrl-elec)"
Nicholas F.
WASHER MAYTAG MVWB765FW1 Cc washer is not workin.confirmed found f2e1 stuck keyF6e2 communication error ui cannot hear acu.unit needs new control and ui.Customer does not want repair at this time; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)
Gabriel P.
RANGE WHIRLPOOL WFG320M0BW2 "Call whirlpool tech line customer complaints that when she use broil after she was done she was smelling burn when she open the oven found half of light bulb melted on rack never heard anything like spoke to Austin he said he will write it as a safety issue and I’m going to have to call safety tomorrow cause they are close office pls call ,opt test ok ,took pictures off pop is still under one year manufacture warranty customer will need housing for light bulb and a light bulb safety team might cover it tech line say I couldn’t find the housing office got any questions call ; ordrng 1 W10856866 (sockt-lite)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint ice maker not making ice, found ice maker in off position, temp was 20 in frz, temp set to warmest setting in frz, raised temp, turned ice maker on, im cycled and filled, advised customer to allow 24 hrs for temps to settle back down and 3 days for ice bin to fill"
Joe O.
WASHER GE WPRE6150K2WT Cc: leakingPulled front panel. Ran test cycle. Unit filled washed drains and spins. Could not locate leak. Gear case extremely loud. found oil slippered all over in the bottom of cabinet. Needs gear case and tub seal.Customer does not want to repair at this time
Jeff M.
WASHER WHIRLPOOL NTW4516FW3 Installed new part unit op tested good
Corina B.
DRYER MAYTAG MGDX655DW2 Replaced the ignitor. Optest ok.
Gabriel P.
WASHER WHIRLPOOL WFW6620HC0 "Replace both control,opt test ok"
Nicholas F.
REFRIGERATOR KITCHENAID KBFN402ESS02 Cc freezer is not cooling.its -6 degrees is freezer and 34 in refrigerator.ran diagnostic thermistors all working.average temp for ff section last 6 hours is 37 degrees average temp last 6 hours for fr section is 13 degrees all fans work.heater are working.compressor is workingReplaced filter led was on advice customer that filter needs changed every 6 months and every 3 months given heavy use.set refrigerator to max cool.unit will reset itself in 24 hours to recommend settings.unit is operating as designed
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Installed new valves, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Customer complaint moisture is building up on strip between drawers, confirmed, found gap at bottom of door at trim, siliconed, also found moisture control not turned on, advised customer about this feature and turned on, left water mit mat"
Corey L.
REFRIGERATOR GE DSS25MSSESS "Installed new ice dispenser solenoid, cleared ice in chute, op test good, ff and frz divider is very warm advised customer to clean condenser to avoid compressor overheating"
Corey L.
WASHER MAYTAG MVWC200XW1 "Replaced parts listed, calibrated, ran auto test, ran small wash until it advanced to agitate, op test good"
Gabriel P.
DISHWASHER JENN-AIR JDB3600AWS5 "Unit is working customer not pressing button hard enough I had him show me and start button was flashing still when I press it my self it stop flashing close door and start working,opt test ok"
Gabriel P.
DISHWASHER WHIRLPOOL KDTE104ESS0 "Found drain pump not snap all the way,correct issue record problem and show customer the results after correct issue opt test ok"
Dan H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Installed new control, op test good"
Brian M.
DRYER MAYTAG MED5630HW0 Cc of noise Found noise coming from vibration could not pin point exactly what is causing it lowered right front leg and vibration stopped OP TEST OK at this Time Unit sits on top of lg washer with rubber mat in between washer and dryer
Gabriel P.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Found thermistor wired loose,fresh food section was 55 degrees freezer was 0 degrees"
Corina B.
DISHWASHER KITCHENAID KDTE104ESS3 CC that the dishes are coming out dirty and the soap is not dissolving. Ran diag 7-1 no heat. Checked the voltage at the control to the pump and motor 120 volts. Will need a new pump and motor.
Corina B.
RANGE AMANA ACF3315AK CC that the cooktop is not lighting. Adjusted the wires to the igniter. Optest ok.
Joe O.
WASHER MAYTAG MVWX655DW0 Cc: not agitatingFound wash plate free spins. Pulled wash plate found wash plate and drive shaft are both stripped. Needs wash plate and gear caseCustomer does not want to repair at this time
Corina B.
WASHER MAYTAG MVWB835DW0 "CC that the power wash was adding time and did not finish a load. Advised cust the time is an est. cycle. Ran diag F0e3 Overload, f7e8 Motor Stator Over Temperature, f7e9 Locked Rotor f0e5 Off Balance Load. Ran a calibration an auto test. Started a rinse and spin with bath towels. Optest ok."
Brian M.
WASHER MAYTAG MVWB765FW3 Cc that unit will not fill Found cold water valve half way shut off Opened valve ran manual test on hot and cold valve OP TEST OK Ran auto test and calibration Customer added towels Watched until unit filled OP TEST OK
Joe O.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Cc: noise when unit starts up/ frost build up in freezerCustomer states the noise has been going of for approximately a year. Found frost build up in freezer on the drawers, found compressor was running and not making any abnormal sounds. Checked door gasket. Gaskets sealing completely, door is aligned properly. Found ice cream in the door. Advised customer it could potentially cause the door to not close completely. Entered diagnostics ran test 5 to listen to compressor. Compressor has no abnormal sounds. Tested evap fans. Fans sound good. Could not duplicate. Op test ok"
Corey L.
WASHER MAYTAG LAT9704AAE "Customer complaint washer is leaking underneath, confirmed, started ex large load, unit filled and advanced to wash, unit is leaking from tub seal, quoted to replace if customer could find part since it’s unavailable through us, customer found part and ordered next day, scheduled, customer will call us if something happens to stall delivery"
Corina B.
WASHER ROPER RTW4516FW2 CC that the unit is not starting a cycle. Found the drain hose on ground. Raised the drain hose. Started a cycle. Optest ok.
Joe O.
REFRIGERATOR KITCHENAID KSSS42MDX05 "Cc: not coolingFound temps in ff at 50 degrees and freezer at 44 degrees. Found unit has no frost pattern, and is in a 15in vac. See a potential leak on compressor line. Unit needs pulled out. Charged unit to 2psi per BJ to allow unit to cool until we are able to return. ; schdld next appmnt for 8/30 FRI !"
Brian M.
DRYER WHIRLPOOL WET4027HW0 Complaint was unit sucks In dryer sheets Visually inspected dryer vent and lint trap could not see any damage to lint screen or housing Could not verify if unit would snag a dryer sheet with clothes in unit because it’s in the store OP TEST OK
Jason N.
WASHER WHIRLPOOL MHW5630HC0 "Cc unit not draining and codes SdCustomer also says it’s take too long to wash, times are too long. advised her on wash options and how they affect cycle times. Ran diagnostics, found codes f4e1 for wash heater relay no feedback, F0e2 for oversuds. Checked heater resistance from j3 connector, resistance good at 17 ohms. Checked connectors on heater and thermistor. All check good, unit needs acu. Asked customer about detergent usage. She is using Tide non-he. Advised this will cause her suds and no drain/wet clothes issue. ; ordrng 1 W11322901 (cntrl-elec)"
Brian M.
DRYER MAYTAG MEDC200XW1 "Cc of no heat found timer open during timed dry Needs timer ; ordrng 1 W10894766 (timer13671), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DRYER WHIRLPOOL WGD4815EW2 Check temperature 152 coming out of dryer check ventilation out side and was clogged clear out opt test ok
Joe O.
RANGE WHIRLPOOL CES3540AAC "Cc: rear right burner not working at all/ other burners not working properlyTurned on all burners on high, all burners red hot. Turned down to medium heat, then low heat. All burners are functioning as designed. Op test ok"
Corina B.
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the control and auger motor. Brought core back for return. Optest ok.
Brian M.
WASHER GE GUD27ESSJ0WW Cc of no drain Found unit to have water in tub ran spin cycle Unit drained but did not spin Found belt had slipped off and damaged pulley Called ge they said to replace pulley and rps sensor and belt ; ordrng 1 WH01X10608 (washer main assembly) and 1 WH01X20436 (drive BELT) and 1 WH03X20508 (washing machine moto) and 1 WL49X20360 (kit sensor speed)
Corey L.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Customer complaint ice maker not working, confirmed, ran ice bin detection test, passed, ran im error history, e2 motor lost position, ran im harvest test, im failed, ice box fan test failed also, unit needs ice box fan and im ; ordrng 1 W10846539 (evaporator fan blade 124.49) and 1 W11294907 (icemaker 139.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER WHIRLPOOL MDB6769PAS3 Cc unit not washing correctly Found unit to start but would fill then stop and fill and stop would not take off and wash Replaced control Ran test cycle OP TEST OK
Brian M.
RANGE KITCHENAID KSGB900ESS2 Installed trim vent OP TEST OK
Corey L.
DISHWASHER KITCHENAID KUDS30IXBT8 "Pulled unit out, no evidence of water leaking from wheel supports though they were all loose, snugged up bolts, found inner door damaged where it meets the seal, ordering inner door; ordrng 1 WPW10480715 (door-inner)"
Joe O.
WASHER WHIRLPOOL MISSING "Cc: not spinning clothes out, not advancing past rinseCould not locate model serial tag on unit. Reached out to SM. He advised that we cannot service the unit if we do not have the model serial tag."
Joe O.
MICROWAVE WHIRLPOOL WMH31017HZ0 "Installed listed parts, ran test heat. Op test ok"
Gabriel P.
DISHWASHER WHIRLPOOL MDB8989SHZ0 "Found door damage and rack top left broken,ordering ; ordrng 1 W10913628 (track) and 1 W11085691 (panel)"
Corey L.
DISHWASHER MAYTAG MDB7749SBW3 "Customer complaint dishwasher turning on by itself, start button not working, found corrosion on ribbon, replaced panel with part sent, op test good"
Dan H.
REFRIGERATOR MAYTAG MRT519SZDM00 "Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees , freezer section temperature at 35 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, tapped system, found in a 20” vacuum, added r134a, frost pattern improved, unit needs new evaporator and compressor, compressor is covered by extended warranty, customer does not want repair ; ordrng 1 W10836706 (evaporator 233.19) and 1 WPW10507886 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Jeff M.
DRYER MAYTAG MGDC465HW0 The gas valves function properly repeatedly dryer vent cleaning it’s a short run from the dryer to the outside of the house there’s a massive loop I recommended for them to shorten the vents as much as possible and consistently use time dry
Corey L.
RANGE WHIRLPOOL MGR5730BDW "Customer complaint range buttons don’t work all the time and bulb is out, confirmed bulb out, customer demonstrated buttons not working, customer is pressing button too high and not engaging selection every time, informed were to push, customer was able to turn on and off several times, replaced bulb that had been quoted, op test good; used 1 8009 (APPLIANCE BULB 6.17) from stock"
Arthur V.
WASHER WHIRLPOOL WFW85HEFW1 Found both upper brackets securing tub were never removed during installation causing unit to move ALOT in spin. Removed hold down brackets and tested unit. Op test good.
Arthur V.
REFRIGERATOR KITCHENAID KRFC300ESS01 Upon arrival freezer light is working. Replaced right side fresh food door gasket and reformed using heat. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
WASHER AMANA NTW4516FW2 Replaced control and lid lick at the same time. Ran a recalibration cycle. Op test good
David R.
DISHWASHER MAYTAG MDB4949SDE0 "Replaced parts, tested. Customer had a build of of debris at the boom of the door. Cleared out. Op test ok"
David R.
DRYER MAYTAG MEDB835DW4 "Cc unit not stopping, and check vent light is on. The reason why the unit was not stopping is customer had it on wrinkle control/wrinkle prevent. Unit is heating up and cycling. Vent to outside is Hardly opening, vent is outside up by roof. Checked vent at back of unit, clear, unit has good airflow. Unit is good, all components are good. Op test ok."
Jeff M.
REFRIGERATOR WHIRLPOOL KFIS29PBMS02 User interface is broken tabs are missing the front screen separating from the control itself reorder. This time I took the control with me and the previous control I have both controls 2 cores ; ordrng 1 W10759802 (cntrl-elec)
David R.
WASHER WHIRLPOOL WTW8200YW0 "Cc of SD errror code. Went through diagnostics with SD code, basket is turning freely, agitate and spin are both working, do not hear anything coming from bearings, blew through tube from control and it’s clear. Took off tub ring, nothing stuck. Error code did not pop up while I was checking.if continues to pop up then control will be needed. Wrote up estimate. Op test ok."
Dan H.
RANGE WHIRLPOOL WFG510S0HS1 "Installed new burner head, op test good"
Jason N.
DRYER WHIRLPOOL WED4815EW1 "Cc unit not powering onConfirmed no power, checked power at terminals, no power. Checked breaker at breaker box, it was tripped. Reset, and tripped immediately. Checked continuity on plug, L1 and N shorted together. Checked wiring into unit. Found all power terminals loose, tightened, found N and L1 wires melted and fused together, Repaired wiring. Reset breaker. Ran dryer test, op test good, good heat."
Joe O.
REFRIGERATOR GE ZISS420NRHSS "Cc: not coolingFound temps in ff and freezer at 64 degrees. Found compressor not starting. Called spoke with BJ. Tested voltage from control to inverter. Found voltage from control board at 5 vdc checked power at inverter found voltage jumping. Called ge tech line spoke to josh. Advised him of the issue he doesn’t give a chance to speak but I explained the issue. Checked voltage to dc side on control, and to the inverter. He said that it is not a control board issue. He stated that it is either something in the sealed system, causing the compressor to over heat and kick off. Or the inverter causing fluctuations in the voltage. He advised to watch the amp draw on the compressor. Found when the compressor started unit was pulling 1.9 amps. After running for a minute the amps dropped to 1.34amps. Spoke with RA he stated that usually it’s a dc issue that causes the inverter to not want to start. Called ge tech line again to get thermistor values. They stated t
Nicholas F.
REFRIGERATOR UNKNOWN FFHT2126LS0 Cc refrigerator is leaking.confirmed unit is leaking from freezer section into fresh food section.evapoator drain tube is clogged.steamed out drain tube op test good
Brian M.
WASHER GE GTW330ASK0WW "Cc unit will not run a high speed spin Ran diagnostics found error of 26 off balance GE Service pointer HL04-18 states unit needs a update from SUM module To correct issue ; ordrng 1 WH98R23015001 (module tl27 update 9071), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
DISHWASHER UNKNOWN RUD4000MQ0 "Cc unit not powering OnConfirmed no power, checked power in at sink outlet, no power. Checked breaker at breaker panel, not tripped. Customer also asked if I was here to look at garbage disposal. I advised her that dishwasher and disposal use the same outlet under sink, neither will work with no power. Ran extension cord to working outlet, tested unit, unit powers on and functions normally. Called Mark, landlord and let him know he has an electrical issue with the outlet under the sink, will need electrician."
Arthur V.
WASHER GE GTW485ASJ1WS Found gearcase cover full of dog food. Looks like a mouse decided to make a home in there. Removed his stash of food and tested. Screeching is gone. Op test good. Tested in wash and spin
Brian M.
WASHER MAYTAG MVWB855DC3 Cc of error f6e3Found UI dead could not get into diagnostics Needs UI and control ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)
Jason N.
ICEMAKER KITCHENAID KRSC500ESS01 "Cc unit too cold in freezerFound some frost buildup in freezer section only. Customer also said he heard a noise from unit, not able to describe, but was wondering if the two had a correlation. Could not tell me when the frost first appeared. Wiped out frost from unit, ran diagnostics. Ran test 3, fans operating correctly. Checked door gaskets, all check good. Set defrost timer to standard 8 hr. Checked ice door operation. Could not find a definite cause for frost buildup. Advised customer to keep an eye on for now."
Arthur V.
REFRIGERATOR WHIRLPOOL WRS322FNAH00 Installed heat probe and fresh food light module. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
DRYER WHIRLPOOL LGQ9858PW1 "I found the thermal fuse open; ordrng 1 WP3392519 (thermal fuse), used 1 WP3392519 (THERMAL FUSE) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 The filter head assembly is leaking needs replaced ; ordrng 1 W11346623 (FILTER HEAD ASSAY.)
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit making humming noise in freezerFound ice buildup around evap fan and cover again. Freezer door not closing all the way, very sluggish, slides not grabbing door and pulling to full close. Possible door is not being closed all the way sometimes, letting in warm air. Lubed slides with food grade silicone spray. Door pulling In without much effort now. Removed ice buildup from fan and cover. Op test good."
Dan H.
DRYER MAYTAG MEDB765FW0 "Found belt twisted up around motor, removed, installed new belt, op test good , control was not needed; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock"
Gabriel P.
RANGE WHIRLPOOL KSGG700ESS1 Ran preheated to 350 wants preheated wait it 10 minutes check temperature and was 360 little over show customer how to calibrate temp she request me to set it at-10 Fahrenheit and start from there opt test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found freezer frost up with ice customer will thaw it out so it won’t be to much on labor thermistor is bad and fan not running in full speed customer going to call whirlpool to see if they cover for parts and labor I force into defrost and it work estimate only do not order parts
Jeff M.
DISHWASHER KITCHENAID KDFE204EWH1 Upon my arrival I found the machine not responsive to check the power junction box good power. control has power needs a new control board; ordrng 1 W10854229 (cntrl-elec)
Jason N.
RANGE WHIRLPOOL WFG320M0BW2 Installed gas regulator valve. Ran bake test to 350 degrees. Op test good.
Jeff M.
RANGE WHIRLPOOL RF367LXSB3 "Main control is getting power it’s not illuminated needs a new man control estimate only; ordrng 1 WPW10108140 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
COOK TOP KITCHENAID KECC604BSS00 "Installed new infinite switches, op test good"
Dan H.
DISHWASHER ESTATE TUD6700KB0 "Customer complaint that unit is not washing sometimes, started normal wash cycle, unit filled and began washing, unit drained , repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
Corina B.
DRYER WHIRLPOOL WED4950HW0 "CC that the unit had a burning smell. Removed front panel no lint. Checked outlet, correct voltage. . Checked wires, good. Cycled on high heat 195* medium 185*, low 165*. Ran fluff air heater did not turn on. Unit is working as designed. The vent was disconnected when arriving, did not reinstall vent. Optest ok."
Dan H.
WASHER MAYTAG MVWB765FW2 "Customer complaint of lf error code, ran diagnostics found f8e1(long/no fill) error code, fill valves are not opening, installed new valve, op test good ; used 1 W11165546 (VALVE) from stock"
Dan H.
RANGE WHIRLPOOL WFG550S0HZ0 "Customer complaint that oven is not heating, confirmed, unit needs new dsi board; ordrng 1 W11162730 (module-spk)"
David R.
DISHWASHER KITCHENAID KUDP01ILBS0 "Cc of control panel. Some buttons working and some not. Checked ribbon and found migration of brown colors. Needs new control panel. ; ordrng 1 WP8531242 (panel-cntl 183.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER GE GDF610PMJ2ES "Cc of dead UI. Checked power, good. Found service bulletin, falls within range. Will need heater and SUM module. Ordering heater and module; ordrng 1 WD05X24776 (HEATING ELEMENT ASSEMBLY 46.68) and 1 WD98R2327901 (sum module asm dw 84.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER MAYTAG MVWB725BW0 Customer complaint unit water valve seeping into tub. Replaced water valve. Op test good Cycled unit. Op test good. No unusual noises in spin.
David R.
WASHER WHIRLPOOL WFW75HEFW0 "F5E3 F5E2 door lock error. Followed tech sheet for lock, resistance checks good on F9 pins and checks good. Tech sheet says replace control, ordering control and lock.**** put on cancellation list; ordrng 1 W11201274 (cntrl-elec) and 1 WPW10443885 (door lock)"
David R.
DRYER MAYTAG DG18CM "Replaced parts, tested. Unit cycled and heated. Op test ok"
Joe O.
WASHER MAYTAG LAT9766AAE "Cc: leaking under unitFound oil splatter all over panels inside unit. Found water leaking past seals and gear case making a lot of noise. Needs transmission, bearings, and seals.Customer does not want to repair at this time"
Corina B.
DISHWASHER FRIGIDAIRE FFBD2406NW9B "CC that the unit will not start. Found the wires to the latch are burnt, took pic. Will need a new latch, wire harness and control. Unplugged unit."
Corina B.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "CC a the door is squeaking when opening and closing. Moved unit over, subfloor is squeaking. Optest ok."
Nicholas F.
WASHER WHIRLPOOL WFW9470WW01 "Cc of f28 error code confirmed.door is stuck shut. f28 serial communication error ran diagnostic found f26 error code door switch error cannot run test cycle unit needs new control Customer is getting repair; ordrng 1 WPW10326995 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER MAYTAG MVWB765FW1 Installed customer supplied agitator. Op test good.
Jeff M.
RANGE FRIGIDAIRE FFGH3054USC Converting as much as the oven as I could. The machine was not hooked up to a propane source and I do not have the proper couplings to make the gas line safely hook up. She will call us back to calibrate the oven
Nicholas F.
DISHWASHER GE GDT580SMF6ES Installed new control and ui set ui personality.op test good.
Nicholas F.
DRYER MAYTAG 110.7690269 "Cc dryer is not working.confirmed door switch is broke.unit needs new door switch.started unit unit started heated and tumbled.Customer is not getting repair at this time collected 102.55 fr srv.; ordrng 1 279782 (door switch) and 1 279787 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIG/SIDE-BY-S WHIRLPOOL KSC24C8EYY02 Cc unit not making ice properly and makes it very slow Found service pointer for ice maker says to order and replace front control board Needs ice maker and control board ; ordrng 1 WPW10623103 (cntrl-elec) and 1 WPW10756907 (icemaker)
Jason N.
MICROWAVE JENN-AIR JMW2430WP00 "Cc unit showing fault codesRan diagnostics, confirmed fault code and another, found f6e0 for lost communication between UI and Appliance manager, and f6e8 for communication error microwave appliance manager. Checked for 14v at j4 and u3 connectors. 14.1v present at both connectors, tech sheet states if good voltage on both, appliance manager and WIDE board need replaced.; ordrng 1 WPW10120228 (cntrl-elec15428) and 1 WPW10350780 (cntrl-elec15740), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
COOK TOP WHIRLPOOL GJC3634RB05 "Found selector switch faulty. ; ordrng 1 WP9762441 (swtch-slct), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR MAYTAG MFT2976AEM00 Found evap frosted over again. Order evap fan motor and harness Cover is ok and does not need replacing Customer to defrost on his own before we return (under cod warranty for parts and labor ) ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)
Dan H.
REFRIGERATOR KITCHENAID KFIS25XVMS6 "Customer complaint that unit is not cooling, fresh food section temperature at 48 degrees , freezer section temperature at 24 degrees, nothing is not running, unit needs new control ; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint that unit is not dispensing ice, confirmed, auger motor is not spinning, auger motor is receiving 120vac , unit needs new auger motor, customer does not want repair at this time ; ordrng 1 W10822606 (motor 151.51) and 1 WPW10347114 (shaft 13.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR FRIGIDAIRE FFSS2614QS4A "Freezer is a negative to the damper assembly is not opening it’s receiving power needs a new dampener asst; ordrng 1 242303001 (damper assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
WASHER AMANA NTW4516FW1 "Cc washer will not advance to spin or spin.ran diagnostic found f2e1 stuck key and f7e1 basket speed fault.ran calibration unit did not pass calibration ran manual test cycle lid locks drain pump works.there is a lot of grinding when manuals making unit spin and agitate.unit needs gearcase.there are is signs of water damage per photo.; ordrng 1 W11255272 (gearcase), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER WHIRLPOOL n/a "Replaced part. Tested. Op test ok"
Jason N.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Installed optics boards. Op test no good, receiver board not responding, still cannot operate ice maker. Jumped black to black/white from receiver board. Jumped t to h on ice maker. Ice maker will manually harvest. Will need to reorder optics boards. ; schdld next appmnt for 9/5 THU !"
Dan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing with upright glasses, incoming water temperature at 73 degrees , found filter extremely clogged, maintenance cleaned filters, resumed wash cycle, glasses filled, unit is operating as designed"
Joe O.
DISHWASHER MAYTAG 665.13109K902 Cc: not drainingFound standing water in unit. Put unit into drain cycle. Motor just humming. Found drain pump is functioning and debris stuck in drain. Cleared debris. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Joe O.
WALL OVEN FRIGIDAIRE GPG94BL*0 "Cc: f5 error code, beeping, and run away tempCustomer states it happened after the power was going in and out. Could not locate tech sheet. Reached out to BJ. advised him of the issues. He stated that the customer could have had a power surge and fried the timer thermostat. Needs timer thermostat and oven probe.Timer thermostat shows no longer available"
Joe O.
WASHER GE GTWP1000M0WW Cc: leakingFound drain tube ran from unit to a hose about 6 inches off the floor. Started unit found when draining it’s just pushing the water back out of the drain hose in the floor. Advised the customer the drain needs adjusted.
Dan H.
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not draining, found unit not spinning, found hub worn, unit needs new hub, installed new hub, op test good ; used 1 W10528947 (HUB 26.16) from stock"
Joe O.
OTR MICROWAVE KITCHENAID KMHS120ESS5 Installed door switchesRan test. Op test ok
Nicholas F.
WASH/DRY STACK GE GUD27ESSJ0WW "Cc washer is leaking.found leak from drain inlet hose.unit needs new hose.ran unit,unit agitated and spins and drains.; ordrng 1 WH41X10280 (hose drain inlet), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR FRIGIDAIRE FGHN2866PF4A Installed ice maker. Cycled ice maker. Op test okCustomer states units in ff section are freezing. Found temps in ff section at 43 degrees. Customer states the are in and out of the fridge a lot. advised customer to adjust temps. Customer does not want to adjust temps in unit.
Dan H.
WASHER WHIRLPOOL WFW94HEXW2 "Installed new control, op test no good , found burn marks on motor control unit , unit needs new motor control unit ; ordrng 1 WPW10374126 (cntrl-elec)"
Joe O.
REFRIGERATOR MAYTAG MFI2568AES Installed control. Programmed unit. Op test ok
Joe O.
DRYER GE DCVH515GF1WW Cc: not heatingFound gas coils to open. Once unit cycles they will not open again. And found belt frayed. Needs gas coils and belt.Customer does not want to repair at this time
Corey L.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced pressure switch, cleared errors, calibrated, started quick cycle, unit filled and advanced to wash, op test good"
Joe O.
REFRIGERATOR MAYTAG M1BXXGMYW00 Cc: freezing food in ff section/control keeps resetting to default cooling tempFound temps in ff at 38 on top shelf and 32 lower shelves. Needs control and thermistor.Office to reschedule part shows out of stock; ordrng 1 WPW10384183 (thermistor) and 1 WPW10392195 (cntrl-elec)
Corey L.
RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint, oven door hinge broke and door keeps falling, confirmed hinge filed, replaced with Perth’s sent, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Replaced harness, set temps to recommended, op test good, advised customer to allow 24/48 hrs for temps to adjust"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint that unit is not making ice, fresh food section temperature at 52 degrees, freezer section temperature at 34 degrees, fresh food section evaporator frozen solid, unit needs new thermistor and control; ordrng 1 W10807590 (cntrl-elec) and 1 W10837236 (harns-wire)"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint left ff door switch broken, confirmed, replaced with ts surplus part, op test good ; used 1 W10847849 (SWITCH SURPLUS) from stock"
Dan H.
REFRIGERATOR GE PSCS5RGXCFSS "Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees , freezer section temperature at 25 degrees, no frost pattern on fresh food section evaporator , unit needs new fresh food section evaporator and compressor, customer does not want repair ; ordrng 1 WR85X10101 (refrigerator low sid 79.84) and 1 WR87X10111 (compressor 696.37), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint ice cream started getting soft, temps were -1 frz and 37 ff, heat exchanger warm, unit is installed in an enclosed cabinet, about 1/4” on both sides and 1.5 on top, advised customer unit needs proper airflow to cool compressor, advised customer to monitor"
Corey L.
DRYER SAMSUNG DV350AERXAA03 "Replaced fuse, op test good"
Gabriel P.
RANGE WHIRLPOOL WFE320M0ES2 "Glass shatter,replacing ,try to make it work on what it was order but couldn’t the front panel not sticking to glass and it has some kind of sticky pad so ordering parts need took pictures of what it looks like after putting glass in rescheduling ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10330077 (glass-door)"
Nicholas F.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Cc refrigerator is freezing food in fresh food section Unit was -7 degrees in freezer and 27 degrees in fresh food section.unit was set on coldest setting.turned unit down to recommend thee snowflakes.allow 24 hours for unit to properly adjust temperatures.unit is operating as designed.
Corey L.
DISHWASHER GE GSD3300K00BB "Customer complaint dishwasher not starting, confirmed, power to unit is good, found resettable fuse tripped, customer stated there was a recent outage, press reset button, op test good"
Gabriel P.
DISHWASHER KITCHENAID KDTE334GPS0 "Found no error codes,also found loose gasket on correct problem ,ran diagnostic no leaks underneath I believe it might of leak on left corner from loose gasket on left corner is fix opt test ok"
Gabriel P.
DRYER MAYTAG MED3500FW0 Ran dryer in time dry and temp was 235 and rising check ventilation outside little dirty check ventilation behind dryer it was clogged clear out ran time dry again 212 took pictures of both temperature no issue calling whirlpool to keep information on file spoke to Austin explain to himask me to check a different way the temp and read 155 there no issue
Corey L.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Installed parts per wpl suggestion, ran test 1,2, and 39, found fc thermistor shorted, needs fc thermistor; ordrng 1 W10316760 (thermistor)"
Jason N.
WASHER AMANA NTW4600YQ1 "Installed suspension spring, ran drain and spin cycle. Op test good."
Brian M.
WASHER MAYTAG MVWB835DW4 Cc no cold water Found no cold water entering Replaced valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
Gabriel P.
WASHER MAYTAG MVWX655DW1 Found error code f7e1 basket speed fault and f2e1 stuck key also found sewage pipe underneath washer took pictures of damage capacitor advise customer to move washer and don’t have nothing underneath unit also found motor damage ordering parts needed ; ordrng 1 W11026785 (motor-drve) and 2 W11162560 (CAPACITOR )s and 1 WPW10427633 (pulley shield)
Jeff M.
WASHER MAYTAG MVWB765FW Installed new part unit op tested good
Gabriel P.
DRYER WHIRLPOOL MGDB835DW4 Ran dryer no noise found ran dryer with some clothes no noise sound heard ran dryer with wet towels no noise found unit was unit unit level correct issue; schdld next appmnt for 8/30 FRI !
Jeff M.
MICROWAVE WHIRLPOOL WMH31017HW3 Installed new part unit op tested good
Jeff M.
MICROWAVE WHIRLPOOL WMH31017HZ Installed new part unit op tested good
Brian M.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Cc of no cool Found no frost pattern on evap Temps in both compartments to be around 60 degrees Amp draw on compressor is .04 amps compressor is running but is warmNeeds evap and drier EST only
Brian M.
WASHER WHIRLPOOL WET4027HW0 Cc water entering when unit set off Replaced valve ran auto test and calibration OP TEST OK
David R.
REFRIGERATOR KITCHENAID KRMF606ESS00 "Cc of noise from FZ but has stopped, and temp concern. FF 50*, Fz 25*. Found FF Evap covered with ice. With into service mode and FZ fan not working as well, looked and found a build up of ice on FZ Evap. Checked fans at main control, check open. Both sections need to be defrosted. Will need both fans with harness. Ordering fans with harness.; ordrng 1 W11087438 (motor-evap 83.66) and 1 W11109595 (motor-evap 123.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER GE GSD2600G00BB Cc of leak Found unit to leak when switched over to drain unit is leaking at gate valve arm Gate valve arm is no longer available but will needs whole sump kit is Customer contacting home warranty
Brian M.
WASHER MAYTAG MVWB725BW0 Cc unit not spinning correctly Found tub not engaging correctlyRemoved tub hub cleaned and reinstalled Ran auto test Raised rear legs to level OP TEST OK
Joe O.
RANGE WHIRLPOOL GW399LXUS06 "Cc: bake burner not lightingStarted bake. Unit lit. Shut unit off tried again. Unit seems to be lighting every time. Rand bake to 350, watched for unit to cycle heat. Op test ok"
Brian M.
RANGE WHIRLPOOL WGG745S0FS02 Installed UI and control Verified vent is correct spot OP TEST OK
Corina B.
RANGE KITCHENAID KEMC308KSS0 "Replaced the capacitor, diode and hinges for the oven door. Heated the microwave. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR GE PFE28RSHESS "Replaced tank, tested, no leaks. Op test ok."
Jason N.
DRYER SAMSUNG DV45K7600EWA3 "Installed idler pulley, lubed rollers. Dryer op test good. No abnormal sounds present."
Jason N.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Installed Hv cotton board, programmed UI control to proper code 25. Unit power on good. Advised customer to allow 24-36 hrs for temps to return to desired."
Jeff M.
WASHER GE GTW330ASKWW Installed new part unit op tested good
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit shocks her when touching itCustomer stated after last repair unit will sometimes shock her as she’s using itConfirmed hot running through unit chassis, 90v. Removed connections one by one to isolate source of hot. Found lid lock assembly as source. Replaced lid lock using truck stock. Retested for chassis hot, none present. Ran auto test and calibration. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"
Jeff M.
RANGE WHIRLPOOL WFG505M0BS3 Installed new part unit op tested good
Dan H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed new led module, op test good"
David R.
RANGE WHIRLPOOL WFE515S0EW0 "Cc not working. Found main wires from terminal burned and terminal block burned. Will need main harness.; ordrng 1 W11205072 (harns-wire 85.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR KITCHENAID KSSP48QFS05 "Customer complaint that unit is not cooling, found leak on high side, repaired, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121 from stock"
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer complaint washer not spinning or agitating, confirmed, found one screw missing from belt shield, installed another screw from excess stock and reinstalled belt, op test good, ran calibration"
Gabriel P.
DISHWASHER KITCHENAID KUDS03FTBT2 "Replace parts,opt test ok"