We serviced a
LSE7806ACE Maytag
Model Washer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/06/2018
Customer complaint dryer not spinning, power to unit is good, drum rotates freely by hand, started timed dry cycle, drum rotating slowly but smelt strong motor burn, motor has failed, ordrng 1 W10411000 (motor-drve 202.14) and 1 WPY312959 (belt 32.19),
We serviced a
WTW8500DC4 Whirlpool
Model Washer
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/06/2018
Customer complaint I i in dispenser not emptying at all when running a load using the oxi additives selection, oxi dispenser filled, not over filled, all valves working in service mode, started quick wash using oxi additives, estimated time 48 min, unit filled and advanced to wash, at 40 min unit dispensed oxi, unit is operating as designed
We serviced a
KTRS19KMBL00 Kitchenaid
Model Refrigerator
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 06/06/2018
CC that there is frost in the freezer and there is ice buildup in the back. Unit was unplugged when I arrived. Found the drain pan full of ice and there was frost in the front of the unit. Checked the door seal, good. Steamed the drain pan out. Checked the heater, 30 ohms. Placed a copper wire in the drain hole. Optest ok.
We serviced a
KRMF706ESS00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44124
Corina B
Job Details: 06/06/2018
Replaced the control. Optest ok.
We serviced a
KUDC10FXSS5 Kitchenaid
Model Dishwasher
Near Reminderville, OH 44202
Holly Butcher
Job Details: 06/06/2018
CC that there was a clunking noise when unit is draining. Removed the drain pump, clear. Found the normal and hear lights do not light up. Will need a new UI. Called SM to order part. ; ordrng 1 WPW10481130 (panel-cntl),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Mentor, OH 44060
Jeff M
Job Details: 06/06/2018
6, Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/06/2018
The unit is not cooling. The compressor is pulling .70 amps there is not heat transfer no frost pattern on the evap. The unit needs a new compressor and evap.; ordrng 1 W10858281 (EVAP) and 1 W11174634 (COMPRESSOR ) and 1 WPW10143759 (DRYER), schdld next appmnt for 6/13 WED ! [***],
We serviced a
WOC54EC7AS00 WHIRLPOOL
Model MICROWAVE
Near Maple Heights, OH 44137
Dan H
Job Details: 06/06/2018
Installed new control, op test no good , door switches test good,ordering inverter board; ordrng 1 W10217711 (inverter)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 06/06/2018
Ice maker had no errors. All tested ok. Called tech line. They said that if the pantry door interface isn’t working, neither will the ice maker. Pantry interface is not working. Office to order interface. Left mitigation mat under refrigerator.; ordrng 1 WPW10769076 (cntrl-elec)
We serviced a
FRIGIDAIRE WASHER
Model WFW9600TA01
Near Willoughby, OH 44094
Jeff M
Job Details: 06/06/2018
The bearings are failing est only ; ordrng 1 W10772607 (FRONT T) and 1 W10772615 (REAR T) and 1 WPW10269756 (INNER T), used 1 1OVRSZ (Oversize Shipping) from stock,
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Euclid, OH 44123
Jeff M
Job Details: 06/06/2018
he dishwasher is draining fine customer was concerned with the water recondensing back on the plastic tub. Customer is not using rinse aid and said she has also bin leaving the dishes in overnight allowing the steam to recondense into water back onto the dishes and onto the tub.; Job Cmpltd, saved tckt [SdLink\310313a.png], snapped 6
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Cleveland, OH 44132
Jeff M
Job Details: 06/06/2018
The units door is broken at the bottom where the hinge inserts into. Customer does not have time to wait on a new door but he does want it fixed. I’m going to set up a return date when I have the correct filler. I am going to fill the hole with what’s called quick steel and make the door work. ; schdld next
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 06/06/2018
Found water dripping through ff air intake from freezer. Found evap drain pan allowing water to run off off during defrost and get into ff air intake. Adjusted drain pan and poured water on it observing it going down the drain line. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44121
Brian B
Job Details: 06/06/2018
Ran a drain and spin. Main bearings have failed. Will need shaft, bearings and seal.
We serviced a
FRIGIDAIRE DRYER
Model FFQG5000QW
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/06/2018
Found overload tripped (open) needs high limit stat.thermal overload,belt,all 5 rollers and the idler pulley. ; ordrng 5 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm) and 1 137116700 (thermostat) and 1 137539200 (limiter), schdld next appmnt for 6/12
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Montville, OH 44064
Arthur V
Job Details: 06/06/2018
Found damper making noise again. Called techline. Talked to andrew file number 7722163384. Need to apply grease to baffle before installing no service pointer on this this was recommended by Andrew. ; ordrng 1 542638 (grease) and 1 WPW10594329 (control), schdld next appmnt for 6/13 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE01
Near Russell Center, OH 44072
Robert A.
Job Details: 06/06/2018
Frz -2, ff 39, found ff evap frozen, door seals good, cab to liner tight, ran diagnostics, needs ff fan, evap thermistor and ff thermistor; ordrng 1 12002355 (FF THERMISTOR) and 1 W10316760 (FF EVAP THERMISTOR) and 1 W11098695 (FF FAN), schdld next appmnt for 6/12 TUE 12-4
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/06/2018
Installed rf element, tested, op test ok; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GNS23GSHBFSS
Near Kent, OH 44240
Robert A.
Job Details: 06/06/2018
Cleared ice, replaced heater and control, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MEDB725BW0 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 06/06/2018
Installed air duct assy and ran unit on timed dry high heat. Op test ok. ; Job Cmpltd
We serviced a
SAV205DAWW MAYTAG
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details: 06/06/2018
Found machine will not spin. Set to spin. Motor windings started burning. Water leaking through main bearings into mechanism below.
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/06/2018
Installed new evaporator fan motor and wire harness, op test good ; Job Cmpltd
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/06/2018
Compressor not starting. Tested compressor, wattage peak close to 300 before compressor kicks off overload. shorted windings, office to order compressor.; ordrng 1 W10507884 (compressor)
We serviced a
MDBH949PAB2 MAYTAG
Model DISHWASHER
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 06/06/2018
Installed new user interface , op test good, Job Cmpltd
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/06/2018
Replaced electronic control in dishwasher. Put mitigation mat under dishwasher. Tested=operating properly.; Job Cmpltd
We serviced a
MDB4949SDM2 MAYTAG
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/06/2018
Replaced manifold in dishwasher, now operating properly.; Job Cmpltd
We serviced a
MDB8959SFZ MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/06/2018
Found upper tracks broken. Needs both replaced. ; ordrng 1 W11048934 (TRACK, LEFT) and 1 W11048936 (TRACK, RIGHT )
We serviced a
WRS325FDAW02 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/06/2018
Unit not plugged in. Plugged unit it and compressor stared and unit started cooling. Left unit plugged in and advised to run for 24 hrs. If unit is freezing. Okay to sell it. ; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/06/2018
Found connector on heater broken off. Needs harness. ; ordrng 1 W11246728 (HARNESS)
We serviced a
ASD2625KES WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/06/2018
Installed compressor and replaced rotten line. Charged unit. Op test ok. ; Job Cmpltd
We serviced a
KUDP02FRSS0 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/06/2018
Found control sent is wrong part in right box. Will need to reorder. Brought back wrong part for return.; ordrng 1 W10084141 (electronic control)
We serviced a
WRS586FIEM03 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 06/06/2018
CC that damper is mAking loud noise and also, freezer door gets a large wet spot in middle of door when it is humid. Checked temps, 3 frz, 39ff. Ran diag, damper is very noisy, will need new damper. Called TL, Scott, 7722163230. He said we will need to replace freezer door due to insulation void. Customer will call when door arrives.; ordrng 1 LW10678620 (FRZ DOOR) and 1 W11164593 (DIFFUSER)
We serviced a
CALORIC WALL OVEN
Model RXP216
Near Eastlake, OH 44095
Jeff M
Job Details: 06/06/2018
The unit is vary old the transformer is humming vary loud and the ignitor is bad all the original parts are discontinued ts ignitor looks like it will work. EST only cust will think it over; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mentor, OH 44060
Jeff M
Job Details: 06/06/2018
The units time is not rotating. The heating system tested good. The unit needs a new timer ; ordrng 1 WPW10185992 (TIMER), schdld next appmnt for 6/12 TUE 8-12,
We serviced a
GE REFRIGERATOR
Model CSX20BAXAWH
Near Willoughby, OH 44094
Jeff M
Job Details: 06/06/2018
installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF535SMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/06/2018
Found freezer door not making full contact with door switch to engage ice maker. Adjusted door to make full contact with switch.; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PFSS5NJWASS
Near Willoughby, OH 44094
Arthur V
Job Details: 06/06/2018
Found inverter compressor running and very noisy. Unit no cool at all. Inverter discolored. Needs compressor and inverter bd est = 89.95 sc. 325.00 labor. 789.55 parts and shipping. Total est 1288.82. Parts needed are 1-wr87x10111. And 1- wr49x10283. Customer does not want repaired. ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 06/06/2018
Customer complaint that unit stops mid cycle, found unit on wash cycle with nothing running, ran diagnostics found f8e1(long/no fill) and f8e5(hot and cold reversed) error codes, cleared, started normal wash cycle, unit filled, found hot water entering unit very slowly, found hot water valve partially closed, opened valve all the way, unit advanced to agitate cycle, unit completed wash cycle and advanced to rinse cycle, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Mentor, OH 44060
Arthur V
Job Details: 06/06/2018
Replaced heating element and soap dispenser. Ran a service cycle. Advised customer next cycle will be a recalibration cycle and may take up to 4 hrs to complete. Left leak mat ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHGXLQ01
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/06/2018
Leaking, cust turned on water, checked fittings, good, got water from disp, good, cycled i/m, good, no leaks found, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model JMW9530DAS
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/06/2018
Found no display, no response from keys, control receiving 220vac, transformer open, needs control and transformer, part nlacust to replace; ordrng 1 74005416 (TRANSFORMER49.63NLA) and 1 WP74009716 (CONTROL335.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved tckt
We serviced a
WDT710PAYM4 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44108
Dan H
Job Details: 06/06/2018
Customer complaint that upper rack is stuck and door will not close, found upper rack not seated properly on tracks, corrected, door closes, op test good; Job Cmpltd
We serviced a
MVWB835DW3 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 06/06/2018
Replaced valve assembly,ran manual test 002,opt test ok,ran diagnostics,all good ; Job Cmpltd
We serviced a
MRT118FFFH01 Maytag
Model Refrigerator
Near Shaker Heights, OH 44120
Brian M
Job Details: 06/06/2018
Cc of no cool Ff at 50 Fr at 52Found no frost pattern and amp draw on compressor is less than 1 amp Needs evap and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
We serviced a
WED75HEFW0 Whirlpool
Model Dryer
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/06/2018
Cc that unit will not heat Found thermistor open Needs thermistor replaced ; ordrng 1 WP8577274 (thermistor)
We serviced a
WEG515S0FW0 Whirlpool
Model Range
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/06/2018
Customer complaint broiler not operating properly, started broil for 500, after 5-10 min customer put steak in a round bake pan in cavity, after 25 min unit temped at 500, showed user guide saying to use broiler pan, unit is operating as designed;
We serviced a
GLDT690J00WW GE
Model Dishwasher
Near Solon, OH 44139
Corina B
Job Details: 06/06/2018
CC that the unit is not drying the dishes and the dw has a smell to it. Cust is not using rinse aid and does not use the dw all the time. Gave cust a soap sample and advised cust to use a dishwasher magic to clean the dishwasher to get rid of the smell. Ran diag heater turned on. Advised cust to run the water in the sink before starting the dishwasher to have proper temp. Optest ok
We serviced a
WRX988SIBW00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva, OH 44041
Dan H
Job Details: 06/06/2018
, Ran test 4, fresh food section evaporator formed good frost pattern, freezer section evaporator also has good frost pattern, 3 way valve is working, thermistor resistances are good, unit needs new main control board ; ordrng 1 W10807590 (cntrl-elec)
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 06/06/2018
Installed touch pad, clock and control. Wrong cooling fan was sent. Need to reorder fan. ; ordrng 1 W11107275 (FAN)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Macaulay G.
Job Details: 06/06/2018
Replaced gear case, drive pulley, drive belt and drive hub. Ran washer through calibration and test cycles. Washer operating properly.; Job Cmpltd
We serviced a
KRSF505ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 06/06/2018
Found unit set to Celsius. Converted back to Fahrenheit and set to correct temps. Changed defrost to standard 8 hr defrost. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 06/06/2018
Replaced control and console. Ran calibration, auto test, and normal cycle. Op test ok. Placed water mat under machine.; Job Cmpltd
We serviced a
PLEFM399DCB FRIGIDIARE
Model RANGE
Near Richmond Heights, OH 44143
Brian B
Job Details: 06/06/2018
Replaced bake element. Tested oven. Op test ok.;
We serviced a
WTW8500DC0 Whirlpool
Model Washer
Near Garfield Heights, OH 44125
Corey L.
Job Details: 06/06/2018
Replaced parts,
Near Solon, OH 44139
Corina B
Job Details: 06/06/2018
Maytag Dryer CC that there is black marks on the drum and the vent. Found a black wax (crayon) on the moisture sensor. Called SM and he said abuse of appliance. Gave cust a quote on fixing the dryer. Cust is calling whirlpool to see if they will cover parts. Took pic
We serviced a
MRT118FFFM01 Maytag
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/06/2018
Cc that unit is freezing food in fridge Found unit on coldest settingAdvised on how to adjust temps OP TEST OK
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Warrensville Heights, OH 44128
Corina B
Job Details: 06/06/2018
CC that the unit will not start. Unit started on a normal load and a drain and spin. Advised cust to change the gfi outlet to a grounded outlet. 1-2 tablespoons of HE detergent and 6-8 bath towels equals a full load. Ran diag. F5E3 – LID UNLOCK FAULT, F8E5 – HOT, COLD REVERSED. The hot and cold water lines are reversed. Ran a drain and spin. When the spin cycle finishing the lid lock opens and locks.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Mentor, OH 44060
Jeff M
Job Details: 06/06/2018
The units door is warped and the rails are damaged by the ice n frost. Told the cust I’ll take 6-8weeks; ordrng 1 12977880SQ (dor-fip ss) and 1 WPW10330994 (RAIL) and 1 WPW10330995 (RAIL), schdld next appmnt for 7/2 MON !,
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Perry Township, OH 44081
Arthur V
Job Details: 06/06/2018
Found evap fan motor not running. Voltage to motor. Needs fan motor and blade ; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/12 TUE !,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PL0
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/06/2018
Unable to get into diagnostics, ran drain and spin, ng f11 mcu error, reset connections, ng, needs acu and mcu, unable to fully test unit; ordrng 1 W10756692 (MCU24830) and 1 WP8182697 (ACU210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/12 TUE !
We serviced a
NTW4516FW2 Amana
Model Washer
Near Painesville, OH 44077
Brian M
Job Details: 06/06/2018
Cc of unit making noise Found grinding noise when basket is full Found motor belt housing being smashed to ground when weight is added Adjusted feet to compensate for floor leveling OP TEST OK
We serviced a
WRF560SMYE04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Corey L.
Job Details: 06/06/2018
Customer complaint water drippout out of bottom of freezer, confirmed evap tray and frz floor covered in ice, unit has duck style bill we don’t have a fix for, expanded valve, cleared ice back cover damaged, ordering back cover, customer will install; ordrng 1 W10636716 (cover-unit),
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Independence, OH 44131
Corina B
Job Details: 06/06/2018
CC that the unit is making a noise then shut off. Checked test 128 version 600 is the control will need a new control and evap cover. The evap cover had frost buildup. Called SM to order parts. Cust does not want to repair at this time.
We serviced a
KRFF707ESS01 Kitchenaid
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 06/06/2018
Replaced the parts listed. Optest ok
We serviced a
RBD245PDB11 Whirlpool
Model Wall Oven
Near Independence, OH 44131
Corina B
Job Details: 06/06/2018
Replaced the UI. Cust had main control sent out to get repaired. Heated ovens to 350*. Optest ok
We serviced a
GE DRYER
Model GTDP490ED7WS
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/06/2018
Timer shift is completely rounded and the timer knob is broken estimate on; ordrng 1 WE01X20380 (control knob asm) and 1 WE4M527 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS011JBL0
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 06/06/2018
The motor is seized up needs replaced; ordrng 1 W10782773 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $360.69 CC Ref # 1120369940, schdld next appmnt for 6/11 MON 8-12,
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Painesville Township, OH 44077
Dan H
Job Details: 06/06/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
WRF535SWHV0 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Macaulay G.
Job Details: 06/06/2018
Found freezer door seal not formed all the way. Formed seal with steamer, now seals ok. Put mitigation mat under refrigerator. Tested ok.; Job Cmpltd
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/06/2018
Replaced control board and gear case. Ran through calibration and tested washer=operating properly.; Job Cmpltd
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/06/2018
Found belt damaged, used belt from truck stock and tested dryer, operating properly. Advised customer to install proper vent, semi-rigid or rigid.; used 1 341241 (BELT)
We serviced a
BG21V1W WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chad P.
Job Details: 06/06/2018
, Installed cap. Op test no good. Found no fans running. Comp not running and all lights working. Found thermostat (freezer control) open. Bypassed and unit came on. Need thermostat replaced. Checked all electrical connections. All check good.; ordrng 1 W10752646 (thermostat),
We serviced a
41743042200 KENMORE
Model WASHER
Near Cleveland, OH 44113
Brian B
Job Details: 06/06/2018
Customer said machine is still doing same thing, not spinning. Found machine will not go into final spin. When timer is set to final spin, tub does not spin at high speed. probably speed control unit, but could also be timer or both.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model 4A14005232
Near Burton, OH 44021
Robert A.
Job Details: 06/05/2018
Found good water flow at bottom of door, line in door frozen, ice door not sealing, needs ice door, disp heater, tubing and water valve, no sealing; ordrng 1 218976409 (TUBE) and 1 241806601 (FITTING) and 1 242074223 (IcE DOOR ASM) and 1 242252702 (VALVE) and 1 5303918596 (DISP HEATER KIT), schdld next appmnt for 6/12 TUE
We serviced a
MVWX655DW Maytag
Model Washer
Near Brook Park, OH 44142
Corey L.
Job Details: 06/05/2018
Customer complaint washer does nothing and has water inside, she said it filled up with water then flashed red on sensing then shut down, confirmed unit not responding to any commands, cannot enter service mode, green led on board not lit, board is receiving 120v, unit is plugged into a gfi, advised customer to have an electrician replace fig with a regular receptacle, unit not responding with extension cord to another outlet either, needs control; ordrng 1 W11116592 (cntrl-elec),
We serviced a
KRFC704FPS00 Kitchenaid
Model Refrigerator
Near North Royalton, OH 44133
Corina B
Job Details: 06/05/2018
Replaced the controls and evap cover
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEQ4
Near Munson Township, OH 44024
Arthur V
Job Details: 06/05/2018
Found unit not going into defrost. Bi metal was closed. Heater working. Needs control bd replaced. Replaced with truck stock. Took old part for core return. Customer to leave unit off for 48 hrs to completly defrost unit. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, , Job Cmplt
We serviced a
KITCHENAID REFRIGERATOR
Model KSRX25FSST01
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/05/2018
Found ice cube stuck i stripper, 1/2 of a tooth missing causing ice to jam, ; ordrng 1 2198597 (I/M), schdld next appmnt for 6/12 TUE !,
We serviced a
GFE28HMHCES GE
Model Refrigerator
Near Eastlake, OH 44095
Brian M
Job Details: 06/05/2018
Cc that units UI is locked out Found UI not unlocking removed UI and it went crazy flashing and beeping Needs a UI replacement Customer does not want to repair at this time
We serviced a
MGD3500FW0 Maytag
Model Dryer
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/05/2018
Customer complaint clothes were extremly hot and had a burn smell once, customer then heated on a lower heat setting and said it working fine, customer has a foil style vent, advised to replace with a solid rigid or semi-solid rigid metal vent, started timed dry on high heat, let run for 30 min, temp in unit was 109, unable to duplicate the problem, flame is normal;
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 06/05/2018
No model/serial tag, Customer complaint that upper rack is falling off, confirmed, unit needs new left hand upper rack track, installed new upper rack track from truck stock surplus, op test good; used 1 W11048934 from stock, Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44092
Dan H
Job Details: 06/05/2018
Installed new upper spray arm and user interface, op test good; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 06/05/2018
Replaced gear case in washer. Ran through calibration cycle, and manual cycle. Operating properly. Set water mitigation mat.; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details: 06/05/2018
Installed parts listed. Advised to allow 24 hrs for normal operations to resume. ; Job Cmpltd
We serviced a
WRF954CIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 06/05/2018
Icemaker not making ice. Ran diag, step 97, fill test. Water comes out at top hinge connector, but not at Icemaker. Removed Icemaker and found fill tube frozen and fill tube heater wire broken off where it enters door. Sent pic. Will need new door.; ordrng 1 W10895452 (DOOR) and 1 W11123970 (USER INTERFACE )
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 06/05/2018
Found top of freezer door not sealing. Used steamer to clear frost and reform gasket. Found food package putting pressure on door. Removed package and advised customer. Door now sealing properly. Op test ok.; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near North Royalton, OH 44133
Jeff M
Job Details: 06/05/2018
The units door is wet after a cycle. Cust was not using rinse aid ; Job Cmpltd, saved tckt
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Eastlake, OH 44095
Brian M
Job Details: 06/05/2018
Installed control board ran auto test and calibration test OP TEST OK
We serviced a
WFG540H0ES1 Whirlpool
Model Range
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/05/2018
We serviced a
MFI2665XEB5 Maytag
Model Refrigerator
Near North Royalton, OH 44133
Corina B
Job Details: 06/05/2018
Replaced ice maker. Optest n/g. Checked the water valve 2.3volts when the ice maker cycled. had a 120volts going to water valve. Will need a new water valve. Called SM to order part. ; ordrng 1 WPW10312696 (water inlet valve 10048)
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/05/2018
Checked outlet, good, turned cold water on full, Ran diagnostics, no codes, watched cycle, good, ran quick wash, watched entire cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Broadview Heights, OH 44147
Jeff M
Job Details: 06/05/2018
he unit Will occasionally make a higher pitch humming noise coming from the compressor explain to the customer that is the compressor turning on after a defrost cycle unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL5
Near Parma, OH 44130
Jeff M
Job Details: 06/05/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
CROSLEY DRYER
Model VGD6505GW0
Near Parma, OH 44134
Jeff M
Job Details: 06/05/2018
The unit had a screw between the drum n felt. I removed the screw unit op tested good
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Garfield Heights, OH 44125
Brian M
Job Details: 06/05/2018
Cc that unit will not turn on Found thermal cut off and thermal fuse Open Replaced thermal and cut offs Unit will now run but no heat they have to get there gas line fixed
We serviced a
MAYTAG DRYER
Model MDG78PNBWW
Near Independence, OH 44131
Jeff M
Job Details: 06/05/2018
This machine is an actual commercial grade dryer I need to contact Maytag commercial support; Job Cmpltd,
We serviced a
KUDC10FXSS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44106
Dan H
Job Details: 06/05/2018
Customer complaint that unit is leaking, started normal wash cycle, confirmed found unit leaking from fill hose, ordering new fill hose; ordrng 1 W10878507 (hose-fil)
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Cleveland Heights, OH 44121
Dan H
Job Details: 06/05/2018
Customer complaint that unit is not starting and customer has to unplug unit and plug it back in now only quick wash is working, started normal wash cycle, showed customer that when user interface is woke up from standby it will default to quick wash and you have to use the cycle selector button to change cycle, unit filled and began washing, started all other cycles, with same results, found outlet that unit is plugged into burned out, advised customer that they need an electrician to replace outlet, unit is operating as designed ; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 06/05/2018
Customer complaint that unit is not draining and now not working, found breaker tripped, reset breaker, started normal wash cycle, found drain hose extension clogged, unit drains just fine, drain hose extension is not part of unit so is not covered under warranty, advised customer that they need a plumber to unclog drain hose extension; Job Cmplt
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Munson Township, OH 44024
Arthur V
Job Details: 06/05/2018
Found 120 v to control. No light. No response. Needs control ; ordrng 1 W11116592 (CONTROL ), schdld next appmnt for 6/11 MON !,