Service History 1013 - Fred's Appliance

We serviced a

LSE7806ACE Maytag

Model Washer

Near Middleburg Heights, OH 44130

Corey L.

Job Details: 06/06/2018

Customer complaint dryer not spinning, power to unit is good, drum rotates freely by hand, started timed dry cycle, drum rotating slowly but smelt strong motor burn, motor has failed, ordrng 1 W10411000 (motor-drve 202.14) and 1 WPY312959 (belt 32.19),

We serviced a

WTW8500DC4 Whirlpool

Model Washer

Near Seven Hills, OH 44131

Corey L.

Job Details: 06/06/2018

Customer complaint I i in dispenser not emptying at all when running a load using the oxi additives selection, oxi dispenser filled, not over filled, all valves working in service mode, started quick wash using oxi additives, estimated time 48 min, unit filled and advanced to wash, at 40 min unit dispensed oxi, unit is operating as designed

We serviced a

KTRS19KMBL00 Kitchenaid

Model Refrigerator

Near MENTOR ON THE, OH 44060

Corina B

Job Details: 06/06/2018

CC that there is frost in the freezer and there is ice buildup in the back. Unit was unplugged when I arrived. Found the drain pan full of ice and there was frost in the front of the unit. Checked the door seal, good. Steamed the drain pan out. Checked the heater, 30 ohms. Placed a copper wire in the drain hole. Optest ok.

We serviced a

KRMF706ESS00 Whirlpool

Model Refrigerator

Near Cleveland, OH 44124

Corina B

Job Details: 06/06/2018

Replaced the control. Optest ok.

We serviced a

KUDC10FXSS5 Kitchenaid

Model Dishwasher

Near Reminderville, OH 44202

Holly Butcher

Job Details: 06/06/2018

CC that there was a clunking noise when unit is draining. Removed the drain pump, clear. Found the normal and hear lights do not light up. Will need a new UI. Called SM to order part. ; ordrng 1 WPW10481130 (panel-cntl),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Mentor, OH 44060

Jeff M

Job Details: 06/06/2018

6, Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW

Near MENTOR ON THE, OH 44060

Jeff M

Job Details: 06/06/2018

The unit is not cooling. The compressor is pulling .70 amps there is not heat transfer no frost pattern on the evap. The unit needs a new compressor and evap.; ordrng 1 W10858281 (EVAP) and 1 W11174634 (COMPRESSOR ) and 1 WPW10143759 (DRYER), schdld next appmnt for 6/13 WED ! [***],

We serviced a

WOC54EC7AS00 WHIRLPOOL

Model MICROWAVE

Near Maple Heights, OH 44137

Dan H

Job Details: 06/06/2018

Installed new control, op test no good , door switches test good,ordering inverter board; ordrng 1 W10217711 (inverter)

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Avon, OH 44011

Macaulay G.

Job Details: 06/06/2018

Ice maker had no errors. All tested ok. Called tech line. They said that if the pantry door interface isn’t working, neither will the ice maker. Pantry interface is not working. Office to order interface. Left mitigation mat under refrigerator.; ordrng 1 WPW10769076 (cntrl-elec)

We serviced a

FRIGIDAIRE WASHER

Model WFW9600TA01

Near Willoughby, OH 44094

Jeff M

Job Details: 06/06/2018

The bearings are failing est only ; ordrng 1 W10772607 (FRONT T) and 1 W10772615 (REAR T) and 1 WPW10269756 (INNER T), used 1 1OVRSZ (Oversize Shipping) from stock,

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Euclid, OH 44123

Jeff M

Job Details: 06/06/2018

he dishwasher is draining fine customer was concerned with the water recondensing back on the plastic tub. Customer is not using rinse aid and said she has also bin leaving the dishes in overnight allowing the steam to recondense into water back onto the dishes and onto the tub.; Job Cmpltd, saved tckt [SdLink\310313a.png], snapped 6

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYW04

Near Cleveland, OH 44132

Jeff M

Job Details: 06/06/2018

The units door is broken at the bottom where the hinge inserts into. Customer does not have time to wait on a new door but he does want it fixed. I’m going to set up a return date when I have the correct filler. I am going to fill the hole with what’s called quick steel and make the door work. ; schdld next

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44109

Chad P.

Job Details: 06/06/2018

Found water dripping through ff air intake from freezer. Found evap drain pan allowing water to run off off during defrost and get into ff air intake. Adjusted drain pan and poured water on it observing it going down the drain line. Advised to monitor. Op test ok. ; Job Cmpltd

We serviced a

MVWB725BW0 MAYTAG

Model WASHER

Near Cleveland Heights, OH 44121

Brian B

Job Details: 06/06/2018

Ran a drain and spin. Main bearings have failed. Will need shaft, bearings and seal.

We serviced a

FRIGIDAIRE DRYER

Model FFQG5000QW

Near Ashtabula, OH 44004

Arthur V

Job Details: 06/06/2018

Found overload tripped (open) needs high limit stat.thermal overload,belt,all 5 rollers and the idler pulley. ; ordrng 5 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm) and 1 137116700 (thermostat) and 1 137539200 (limiter), schdld next appmnt for 6/12

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHB00

Near Montville, OH 44064

Arthur V

Job Details: 06/06/2018

Found damper making noise again. Called techline. Talked to andrew file number 7722163384. Need to apply grease to baffle before installing no service pointer on this this was recommended by Andrew. ; ordrng 1 542638 (grease) and 1 WPW10594329 (control), schdld next appmnt for 6/13 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIDE01

Near Russell Center, OH 44072

Robert A.

Job Details: 06/06/2018

Frz -2, ff 39, found ff evap frozen, door seals good, cab to liner tight, ran diagnostics, needs ff fan, evap thermistor and ff thermistor; ordrng 1 12002355 (FF THERMISTOR) and 1 W10316760 (FF EVAP THERMISTOR) and 1 W11098695 (FF FAN), schdld next appmnt for 6/12 TUE 12-4

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 06/06/2018

Installed rf element, tested, op test ok; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GNS23GSHBFSS

Near Kent, OH 44240

Robert A.

Job Details: 06/06/2018

Cleared ice, replaced heater and control, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

MEDB725BW0 MAYTAG

Model DRYER

Near North Ridgeville, OH 44039

Chad P.

Job Details: 06/06/2018

Installed air duct assy and ran unit on timed dry high heat. Op test ok. ; Job Cmpltd

We serviced a

SAV205DAWW MAYTAG

Model WASHER

Near Lakewood, OH 44107

Brian B

Job Details: 06/06/2018

Found machine will not spin. Set to spin. Motor windings started burning. Water leaking through main bearings into mechanism below.

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/06/2018

Installed new evaporator fan motor and wire harness, op test good ; Job Cmpltd

We serviced a

WRB329DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 06/06/2018

Compressor not starting. Tested compressor, wattage peak close to 300 before compressor kicks off overload. shorted windings, office to order compressor.; ordrng 1 W10507884 (compressor)

We serviced a

MDBH949PAB2 MAYTAG

Model DISHWASHER

Near WARRENSVL HTS, OH 44128

Dan H

Job Details: 06/06/2018

Installed new user interface , op test good, Job Cmpltd

We serviced a

KDTE404DSS0 KITCHENAID

Model DISHWASHER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 06/06/2018

Replaced electronic control in dishwasher. Put mitigation mat under dishwasher. Tested=operating properly.; Job Cmpltd

We serviced a

MDB4949SDM2 MAYTAG

Model DISHWASHER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 06/06/2018

Replaced manifold in dishwasher, now operating properly.; Job Cmpltd

We serviced a

MDB8959SFZ MAYTAG

Model DISHWASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/06/2018

Found upper tracks broken. Needs both replaced. ; ordrng 1 W11048934 (TRACK, LEFT) and 1 W11048936 (TRACK, RIGHT )

We serviced a

WRS325FDAW02 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 06/06/2018

Unit not plugged in. Plugged unit it and compressor stared and unit started cooling. Left unit plugged in and advised to run for 24 hrs. If unit is freezing. Okay to sell it. ; Job Cmpltd,

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/06/2018

Found connector on heater broken off. Needs harness. ; ordrng 1 W11246728 (HARNESS)

We serviced a

ASD2625KES WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 06/06/2018

Installed compressor and replaced rotten line. Charged unit. Op test ok. ; Job Cmpltd

We serviced a

KUDP02FRSS0 KITCHENAID

Model DISHWASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 06/06/2018

Found control sent is wrong part in right box. Will need to reorder. Brought back wrong part for return.; ordrng 1 W10084141 (electronic control)

We serviced a

WRS586FIEM03 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 06/06/2018

CC that damper is mAking loud noise and also, freezer door gets a large wet spot in middle of door when it is humid. Checked temps, 3 frz, 39ff. Ran diag, damper is very noisy, will need new damper. Called TL, Scott, 7722163230. He said we will need to replace freezer door due to insulation void. Customer will call when door arrives.; ordrng 1 LW10678620 (FRZ DOOR) and 1 W11164593 (DIFFUSER)

We serviced a

CALORIC WALL OVEN

Model RXP216

Near Eastlake, OH 44095

Jeff M

Job Details: 06/06/2018

The unit is vary old the transformer is humming vary loud and the ignitor is bad all the original parts are discontinued ts ignitor looks like it will work. EST only cust will think it over; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mentor, OH 44060

Jeff M

Job Details: 06/06/2018

The units time is not rotating. The heating system tested good. The unit needs a new timer ; ordrng 1 WPW10185992 (TIMER), schdld next appmnt for 6/12 TUE 8-12,

We serviced a

GE REFRIGERATOR

Model CSX20BAXAWH

Near Willoughby, OH 44094

Jeff M

Job Details: 06/06/2018

installed new part unit op tested good ; Job Cmpltd,

We serviced a

WRF535SMBB00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Macaulay G.

Job Details: 06/06/2018

Found freezer door not making full contact with door switch to engage ice maker. Adjusted door to make full contact with switch.; Job Cmpltd

We serviced a

GE REFRIGERATOR

Model PFSS5NJWASS

Near Willoughby, OH 44094

Arthur V

Job Details: 06/06/2018

Found inverter compressor running and very noisy. Unit no cool at all. Inverter discolored. Needs compressor and inverter bd est = 89.95 sc. 325.00 labor. 789.55 parts and shipping. Total est 1288.82. Parts needed are 1-wr87x10111. And 1- wr49x10283. Customer does not want repaired. ; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Cleveland, OH 44106

Dan H

Job Details: 06/06/2018

Customer complaint that unit stops mid cycle, found unit on wash cycle with nothing running, ran diagnostics found f8e1(long/no fill) and f8e5(hot and cold reversed) error codes, cleared, started normal wash cycle, unit filled, found hot water entering unit very slowly, found hot water valve partially closed, opened valve all the way, unit advanced to agitate cycle, unit completed wash cycle and advanced to rinse cycle, op test good ; Job Cmpltd

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS2

Near Mentor, OH 44060

Arthur V

Job Details: 06/06/2018

Replaced heating element and soap dispenser. Ran a service cycle. Advised customer next cycle will be a recalibration cycle and may take up to 4 hrs to complete. Left leak mat ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHGXLQ01

Near Garrettsville, OH 44231

Robert A.

Job Details: 06/06/2018

Leaking, cust turned on water, checked fittings, good, got water from disp, good, cycled i/m, good, no leaks found, unable to duplicate, op test ok; Job Cmpltd,

We serviced a

JENN-AIR WALL OVEN

Model JMW9530DAS

Near Huntsburg, OH 44046

Robert A.

Job Details: 06/06/2018

Found no display, no response from keys, control receiving 220vac, transformer open, needs control and transformer, part nlacust to replace; ordrng 1 74005416 (TRANSFORMER49.63NLA) and 1 WP74009716 (CONTROL335.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved tckt

We serviced a

WDT710PAYM4 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44108

Dan H

Job Details: 06/06/2018

Customer complaint that upper rack is stuck and door will not close, found upper rack not seated properly on tracks, corrected, door closes, op test good; Job Cmpltd

We serviced a

MVWB835DW3 WHIRLPOOL

Model WASHER

Near Avon, OH 44011

Brian B

Job Details: 06/06/2018

Replaced valve assembly,ran manual test 002,opt test ok,ran diagnostics,all good ; Job Cmpltd

We serviced a

MRT118FFFH01 Maytag

Model Refrigerator

Near Shaker Heights, OH 44120

Brian M

Job Details: 06/06/2018

Cc of no cool Ff at 50 Fr at 52Found no frost pattern and amp draw on compressor is less than 1 amp Needs evap and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)

We serviced a

WED75HEFW0 Whirlpool

Model Dryer

Near Shaker Heights, OH 44122

Brian M

Job Details: 06/06/2018

Cc that unit will not heat Found thermistor open Needs thermistor replaced ; ordrng 1 WP8577274 (thermistor)

We serviced a

WEG515S0FW0 Whirlpool

Model Range

Near Seven Hills, OH 44131

Corey L.

Job Details: 06/06/2018

Customer complaint broiler not operating properly, started broil for 500, after 5-10 min customer put steak in a round bake pan in cavity, after 25 min unit temped at 500, showed user guide saying to use broiler pan, unit is operating as designed;

We serviced a

GLDT690J00WW GE

Model Dishwasher

Near Solon, OH 44139

Corina B

Job Details: 06/06/2018

CC that the unit is not drying the dishes and the dw has a smell to it. Cust is not using rinse aid and does not use the dw all the time. Gave cust a soap sample and advised cust to use a dishwasher magic to clean the dishwasher to get rid of the smell. Ran diag heater turned on. Advised cust to run the water in the sink before starting the dishwasher to have proper temp. Optest ok

We serviced a

WRX988SIBW00 WHIRLPOOL

Model REFRIGERATOR

Near Geneva, OH 44041

Dan H

Job Details: 06/06/2018

, Ran test 4, fresh food section evaporator formed good frost pattern, freezer section evaporator also has good frost pattern, 3 way valve is working, thermistor resistances are good, unit needs new main control board ; ordrng 1 W10807590 (cntrl-elec)

We serviced a

WEG730H0DS0 WHIRLPOOL

Model RANGE

Near North Royalton, OH 44133

Chad P.

Job Details: 06/06/2018

Installed touch pad, clock and control. Wrong cooling fan was sent. Need to reorder fan. ; ordrng 1 W11107275 (FAN)

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Parma, OH 44134

Macaulay G.

Job Details: 06/06/2018

Replaced gear case, drive pulley, drive belt and drive hub. Ran washer through calibration and test cycles. Washer operating properly.; Job Cmpltd

We serviced a

KRSF505ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma, OH 44129

Chad P.

Job Details: 06/06/2018

Found unit set to Celsius. Converted back to Fahrenheit and set to correct temps. Changed defrost to standard 8 hr defrost. Advised to monitor. Op test ok. ; Job Cmpltd

We serviced a

MVWB835DW2 MAYTAG

Model WASHER

Near Westlake, OH 44145

Brian B

Job Details: 06/06/2018

Replaced control and console. Ran calibration, auto test, and normal cycle. Op test ok. Placed water mat under machine.; Job Cmpltd

We serviced a

PLEFM399DCB FRIGIDIARE

Model RANGE

Near Richmond Heights, OH 44143

Brian B

Job Details: 06/06/2018

Replaced bake element. Tested oven. Op test ok.;

We serviced a

WTW8500DC0 Whirlpool

Model Washer

Near Garfield Heights, OH 44125

Corey L.

Job Details: 06/06/2018

Replaced parts,

Near Solon, OH 44139

Corina B

Job Details: 06/06/2018

Maytag Dryer CC that there is black marks on the drum and the vent. Found a black wax (crayon) on the moisture sensor. Called SM and he said abuse of appliance. Gave cust a quote on fixing the dryer. Cust is calling whirlpool to see if they will cover parts. Took pic

We serviced a

MRT118FFFM01 Maytag

Model Refrigerator

Near Lyndhurst, OH 44124

Brian M

Job Details: 06/06/2018

Cc that unit is freezing food in fridge Found unit on coldest settingAdvised on how to adjust temps OP TEST OK

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Warrensville Heights, OH 44128

Corina B

Job Details: 06/06/2018

CC that the unit will not start. Unit started on a normal load and a drain and spin. Advised cust to change the gfi outlet to a grounded outlet. 1-2 tablespoons of HE detergent and 6-8 bath towels equals a full load. Ran diag. F5E3 – LID UNLOCK FAULT, F8E5 – HOT, COLD REVERSED. The hot and cold water lines are reversed. Ran a drain and spin. When the spin cycle finishing the lid lock opens and locks.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Mentor, OH 44060

Jeff M

Job Details: 06/06/2018

The units door is warped and the rails are damaged by the ice n frost. Told the cust I’ll take 6-8weeks; ordrng 1 12977880SQ (dor-fip ss) and 1 WPW10330994 (RAIL) and 1 WPW10330995 (RAIL), schdld next appmnt for 7/2 MON !,

We serviced a

GE REFRIGERATOR

Model GNS23GMHBFES

Near Perry Township, OH 44081

Arthur V

Job Details: 06/06/2018

Found evap fan motor not running. Voltage to motor. Needs fan motor and blade ; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/12 TUE !,

We serviced a

WHIRLPOOL WASHER

Model GHW9400PL0

Near Huntsburg, OH 44046

Robert A.

Job Details: 06/06/2018

Unable to get into diagnostics, ran drain and spin, ng f11 mcu error, reset connections, ng, needs acu and mcu, unable to fully test unit; ordrng 1 W10756692 (MCU24830) and 1 WP8182697 (ACU210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/12 TUE !

We serviced a

NTW4516FW2 Amana

Model Washer

Near Painesville, OH 44077

Brian M

Job Details: 06/06/2018

Cc of unit making noise Found grinding noise when basket is full Found motor belt housing being smashed to ground when weight is added Adjusted feet to compensate for floor leveling OP TEST OK

We serviced a

WRF560SMYE04 Whirlpool

Model Refrigerator

Near Cleveland, OH 44111

Corey L.

Job Details: 06/06/2018

Customer complaint water drippout out of bottom of freezer, confirmed evap tray and frz floor covered in ice, unit has duck style bill we don’t have a fix for, expanded valve, cleared ice back cover damaged, ordering back cover, customer will install; ordrng 1 W10636716 (cover-unit),

We serviced a

WRF993FIFM00 Whirlpool

Model Refrigerator

Near Independence, OH 44131

Corina B

Job Details: 06/06/2018

CC that the unit is making a noise then shut off. Checked test 128 version 600 is the control will need a new control and evap cover. The evap cover had frost buildup. Called SM to order parts. Cust does not want to repair at this time.

We serviced a

KRFF707ESS01 Kitchenaid

Model Refrigerator

Near Parma, OH 44134

Corina B

Job Details: 06/06/2018

Replaced the parts listed. Optest ok

We serviced a

RBD245PDB11 Whirlpool

Model Wall Oven

Near Independence, OH 44131

Corina B

Job Details: 06/06/2018

Replaced the UI. Cust had main control sent out to get repaired. Heated ovens to 350*. Optest ok

We serviced a

GE DRYER

Model GTDP490ED7WS

Near Painesville Township, OH 44077

Jeff M

Job Details: 06/06/2018

Timer shift is completely rounded and the timer knob is broken estimate on; ordrng 1 WE01X20380 (control knob asm) and 1 WE4M527 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS011JBL0

Near WARRENSVL HTS, OH 44122

Jeff M

Job Details: 06/06/2018

The motor is seized up needs replaced; ordrng 1 W10782773 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $360.69 CC Ref # 1120369940, schdld next appmnt for 6/11 MON 8-12,

We serviced a

WMH53520CS2 WHIRLPOOL

Model MICROWAVE

Near Painesville Township, OH 44077

Dan H

Job Details: 06/06/2018

Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

We serviced a

WRF535SWHV0 WHIRLPOOL

Model REFRIGERATOR

Near Berea, OH 44017

Macaulay G.

Job Details: 06/06/2018

Found freezer door seal not formed all the way. Formed seal with steamer, now seals ok. Put mitigation mat under refrigerator. Tested ok.; Job Cmpltd

We serviced a

WTW7000DW0 WHIRLPOOL

Model WASHER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 06/06/2018

Replaced control board and gear case. Ran through calibration and tested washer=operating properly.; Job Cmpltd

We serviced a

WGD4815EW2 WHIRLPOOL

Model DRYER

Near Elyria, OH 44035

Macaulay G.

Job Details: 06/06/2018

Found belt damaged, used belt from truck stock and tested dryer, operating properly. Advised customer to install proper vent, semi-rigid or rigid.; used 1 341241 (BELT)

We serviced a

BG21V1W WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44120

Chad P.

Job Details: 06/06/2018

, Installed cap. Op test no good. Found no fans running. Comp not running and all lights working. Found thermostat (freezer control) open. Bypassed and unit came on. Need thermostat replaced. Checked all electrical connections. All check good.; ordrng 1 W10752646 (thermostat),

We serviced a

41743042200 KENMORE

Model WASHER

Near Cleveland, OH 44113

Brian B

Job Details: 06/06/2018

Customer said machine is still doing same thing, not spinning. Found machine will not go into final spin. When timer is set to final spin, tub does not spin at high speed. probably speed control unit, but could also be timer or both.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model 4A14005232

Near Burton, OH 44021

Robert A.

Job Details: 06/05/2018

Found good water flow at bottom of door, line in door frozen, ice door not sealing, needs ice door, disp heater, tubing and water valve, no sealing; ordrng 1 218976409 (TUBE) and 1 241806601 (FITTING) and 1 242074223 (IcE DOOR ASM) and 1 242252702 (VALVE) and 1 5303918596 (DISP HEATER KIT), schdld next appmnt for 6/12 TUE

We serviced a

MVWX655DW Maytag

Model Washer

Near Brook Park, OH 44142

Corey L.

Job Details: 06/05/2018

Customer complaint washer does nothing and has water inside, she said it filled up with water then flashed red on sensing then shut down, confirmed unit not responding to any commands, cannot enter service mode, green led on board not lit, board is receiving 120v, unit is plugged into a gfi, advised customer to have an electrician replace fig with a regular receptacle, unit not responding with extension cord to another outlet either, needs control; ordrng 1 W11116592 (cntrl-elec),

We serviced a

KRFC704FPS00 Kitchenaid

Model Refrigerator

Near North Royalton, OH 44133

Corina B

Job Details: 06/05/2018

Replaced the controls and evap cover

We serviced a

AMANA REFRIGERATOR

Model AFD2535DEQ4

Near Munson Township, OH 44024

Arthur V

Job Details: 06/05/2018

Found unit not going into defrost. Bi metal was closed. Heater working. Needs control bd replaced. Replaced with truck stock. Took old part for core return. Customer to leave unit off for 48 hrs to completly defrost unit. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, , Job Cmplt

We serviced a

KITCHENAID REFRIGERATOR

Model KSRX25FSST01

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 06/05/2018

Found ice cube stuck i stripper, 1/2 of a tooth missing causing ice to jam, ; ordrng 1 2198597 (I/M), schdld next appmnt for 6/12 TUE !,

We serviced a

GFE28HMHCES GE

Model Refrigerator

Near Eastlake, OH 44095

Brian M

Job Details: 06/05/2018

Cc that units UI is locked out Found UI not unlocking removed UI and it went crazy flashing and beeping Needs a UI replacement Customer does not want to repair at this time

We serviced a

MGD3500FW0 Maytag

Model Dryer

Near Fairview Park, OH 44126

Corey L.

Job Details: 06/05/2018

Customer complaint clothes were extremly hot and had a burn smell once, customer then heated on a lower heat setting and said it working fine, customer has a foil style vent, advised to replace with a solid rigid or semi-solid rigid metal vent, started timed dry on high heat, let run for 30 min, temp in unit was 109, unable to duplicate the problem, flame is normal;

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Wickliffe, OH 44092

Dan H

Job Details: 06/05/2018

No model/serial tag, Customer complaint that upper rack is falling off, confirmed, unit needs new left hand upper rack track, installed new upper rack track from truck stock surplus, op test good; used 1 W11048934 from stock, Job Cmpltd

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near WILOUGHBY HLS, OH 44092

Dan H

Job Details: 06/05/2018

Installed new upper spray arm and user interface, op test good; Job Cmpltd

We serviced a

MVWC425BW0 MAYTAG

Model WASHER

Near Lorain, OH 44052

Macaulay G.

Job Details: 06/05/2018

Replaced gear case in washer. Ran through calibration cycle, and manual cycle. Operating properly. Set water mitigation mat.; Job Cmpltd

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near University Heights, OH 44118

Chad P.

Job Details: 06/05/2018

Installed parts listed. Advised to allow 24 hrs for normal operations to resume. ; Job Cmpltd

We serviced a

WRF954CIHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 06/05/2018

Icemaker not making ice. Ran diag, step 97, fill test. Water comes out at top hinge connector, but not at Icemaker. Removed Icemaker and found fill tube frozen and fill tube heater wire broken off where it enters door. Sent pic. Will need new door.; ordrng 1 W10895452 (DOOR) and 1 W11123970 (USER INTERFACE )

We serviced a

WRS571CIDM02 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 06/05/2018

Found top of freezer door not sealing. Used steamer to clear frost and reform gasket. Found food package putting pressure on door. Removed package and advised customer. Door now sealing properly. Op test ok.; Job Cmpltd

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH3

Near North Royalton, OH 44133

Jeff M

Job Details: 06/05/2018

The units door is wet after a cycle. Cust was not using rinse aid ; Job Cmpltd, saved tckt

We serviced a

WTW5000DW Whirlpool

Model Washer

Near Eastlake, OH 44095

Brian M

Job Details: 06/05/2018

Installed control board ran auto test and calibration test OP TEST OK

We serviced a

WFG540H0ES1 Whirlpool

Model Range

Near Fairview Park, OH 44126

Corey L.

Job Details: 06/05/2018

We serviced a

MFI2665XEB5 Maytag

Model Refrigerator

Near North Royalton, OH 44133

Corina B

Job Details: 06/05/2018

Replaced ice maker. Optest n/g. Checked the water valve 2.3volts when the ice maker cycled. had a 120volts going to water valve. Will need a new water valve. Called SM to order part. ; ordrng 1 WPW10312696 (water inlet valve 10048)

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Cleveland, OH 44139

Robert A.

Job Details: 06/05/2018

Checked outlet, good, turned cold water on full, Ran diagnostics, no codes, watched cycle, good, ran quick wash, watched entire cycle, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Broadview Heights, OH 44147

Jeff M

Job Details: 06/05/2018

he unit Will occasionally make a higher pitch humming noise coming from the compressor explain to the customer that is the compressor turning on after a defrost cycle unit op tested good ; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL5

Near Parma, OH 44130

Jeff M

Job Details: 06/05/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

CROSLEY DRYER

Model VGD6505GW0

Near Parma, OH 44134

Jeff M

Job Details: 06/05/2018

The unit had a screw between the drum n felt. I removed the screw unit op tested good

We serviced a

NGD4655EW2 Amana

Model Dryer

Near Garfield Heights, OH 44125

Brian M

Job Details: 06/05/2018

Cc that unit will not turn on Found thermal cut off and thermal fuse Open Replaced thermal and cut offs Unit will now run but no heat they have to get there gas line fixed

We serviced a

MAYTAG DRYER

Model MDG78PNBWW

Near Independence, OH 44131

Jeff M

Job Details: 06/05/2018

This machine is an actual commercial grade dryer I need to contact Maytag commercial support; Job Cmpltd,

We serviced a

KUDC10FXSS1 KITCHENAID

Model DISHWASHER

Near Cleveland, OH 44106

Dan H

Job Details: 06/05/2018

Customer complaint that unit is leaking, started normal wash cycle, confirmed found unit leaking from fill hose, ordering new fill hose; ordrng 1 W10878507 (hose-fil)

We serviced a

MDB4949SDM3 MAYTAG

Model DISHWASHER

Near Cleveland Heights, OH 44121

Dan H

Job Details: 06/05/2018

Customer complaint that unit is not starting and customer has to unplug unit and plug it back in now only quick wash is working, started normal wash cycle, showed customer that when user interface is woke up from standby it will default to quick wash and you have to use the cycle selector button to change cycle, unit filled and began washing, started all other cycles, with same results, found outlet that unit is plugged into burned out, advised customer that they need an electrician to replace outlet, unit is operating as designed ; Job Cmpltd

We serviced a

WDT730PAHZ0 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44113

Dan H

Job Details: 06/05/2018

Customer complaint that unit is not draining and now not working, found breaker tripped, reset breaker, started normal wash cycle, found drain hose extension clogged, unit drains just fine, drain hose extension is not part of unit so is not covered under warranty, advised customer that they need a plumber to unclog drain hose extension; Job Cmplt

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Munson Township, OH 44024

Arthur V

Job Details: 06/05/2018

Found 120 v to control. No light. No response. Needs control ; ordrng 1 W11116592 (CONTROL ), schdld next appmnt for 6/11 MON !,

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