Near Westlake, OH 44145
Brian B
Job Details: 10/02/2018
WASHER MAYTAG MVWB755DW0 "CC that machine won’t spin and lid does not lock. Ran diag, f5e3 and f5e2 codes, lid lock failure. Will give est.. customer does not want to repair at this time. Do not order part. Paid sc."
Near Geneva, OH 44041
Arthur V
Job Details: 10/02/2018
REFRIGERATOR ELECTROLUX EW23BC85KSS "Found icemaker thermister hanging off and obviously shorted. Sy cf in display. Model number is rubbed off. Got model off of reciept ——called techline Mike. Needs ice maker and main control bd Cust is aware of air handler issue and has decided to do thi
Near Mentor, OH 44060
Jeff M
Job Details: 10/02/2018
OTR MICROWAVE WHIRLPOOL WMH53520CS2 Marcon look up has the wrong part # I have the part for return and I have the correct part number off of the original control; ordrng 1 W11100597 (CONTROL )
Near Burton, OH 44021
Dan H
Job Details: 10/02/2018
DRYER WHIRLPOOL WET4027HW0 "Installed new timer, op test good"
Near Streetsboro, OH 44241
Dan H
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Installed new valve, op test good"
Near Aurora, OH 44202
Dan H
Job Details: 10/02/2018
WASHER WHIRLPOOL MVWB400VQ0 "Installed new drain pump, op test good"
Near Solon, OH 44139
Dan H
Job Details: 10/02/2018
RANGE KITCHENAID KSGG700ESS0 "Installed new cooling fan, op test good"
Near Strongsville, OH 44136
David R
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 Ice maker not cycling by itself. Tightened door handle. Ordering ice maker.; ordrng 1 5303918493 (freezer ice maker)
Near Berea, OH 44017
Macaulay G.
Job Details: 10/02/2018
MICROWAVE MAYTAG MMV6180WW1 Advised on function of microwave.
Near Cleveland, OH 44121
Brian M
Job Details: 10/02/2018
WASHER WHIRLPOOL GHW9250ML0 "Cc that unit does not spinRan auto test unit would not spin Motor control getting power but not sending it to motor Needs motor control ; ordrng 1 W10756692 (cntrl-elec 253.20), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44132
Brian M
Job Details: 10/02/2018
DRYER AMANA NED4655EW1 Customer showed pop took pic Cc timer not advancing Found unit getting proper power and voltage Needs timer replaced ; ordrng 1 W10857612 (timer)
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/02/2018
DISHWASHER MAYTAG MDB4949SDZ0 Confirmed burnt smell in unit. Ran diagnostics. No faults. Wiring and controls check good. Small amount of debris on heater. Removed as best as possible. Ran service test mode. Passed and heater checks good. Advised on cleaning products and it’s okay to u
Near Cleveland, OH 44128
Chad P.
Job Details: 10/02/2018
REFRIGERATOR AMANA ABB1924BRB00 Found unit has recovered at this time. Small amount of ice on the back wall. Possible failed defrost. Forced unit into defrost. Unit is able to defrost. Fans and lights working. Likely failed defrost cycle. Advised to use as normal and monitor. Op test o
Near Concord Township, OH 44077
Corina B
Job Details: 10/02/2018
DRYER GE GTD490ED7WS CC that the dryer does not start. Found the timer is stripped. Will need a new timer. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Cust does not want to repair
Near Olmsted Township, OH 44138
Paul P.
Job Details: 10/02/2018
REFRIGERATOR GE DSE26JSEDCSS "Spoke to GE tech line, went over all components that have been replaced, determination is the internal foam seal on the door has failed, door will need replaced. Spoke to SM for confirmation. Did not set down mitigation mat, refrigerator has unresolved l
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/02/2018
DRYER WHIRLPOOL WED6400SB0 "CC that the unit does not start. Found the thermal fuse is open. Replaced the thermal fuse from t/s. Found the support roller and the idler pulley squeaking. Replaced the support roller from t/s. Advised cust the unit needs to be cleaned out, cust declin
Near Cleveland, OH 44120
Corina B
Job Details: 10/02/2018
WASHER AMANA NTW4516FW2 CC that the unit does not turn off. Found the drain pump is on. Held the start button in until the pump turned off. Found the hot and cold water were switched. Start a normal load. And a drain and spin. Advised cust that the hot water shut off is leaking.
Near Parma, OH 44134
Corina B
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Replaced the control. Optest ok.
Near East Cleveland, OH 44112
Corey L.
Job Details: 10/02/2018
WASHER MAYTAG MVWB835DW3 "Customer complaint unit will not start a cycle just beeps when start is selected, confirmed, ran diagnostics found f2e1 stuck key, and f7e1 lid lock fault, ran diagnostics test, lid did not lock, unit is getting proper power, cntrl thinks lid is locked w
Near Ashtabula, OH 44004
Arthur V
Job Details: 10/02/2018
RANGE GAS AMANA AGR66003SFW0 Replaced bake ignitor. Op test good. Burner lighting properly now
Near Edgewood, OH 44004
Arthur V
Job Details: 10/02/2018
WASHER AMANA NTW4516FW2 Upon arrival found unit in a continuous drain mode. Let control run to clear. Getting a long fill no fill error. Cleared error code and cycled unit. Unit cold and hot water valves working adjatating and spinning in test mode Unit op test good.
Near Lakewood, OH 44107
Corey L.
Job Details: 10/02/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dishwasher not advancing, started quick wash, unit filled then did nothing, drained and ran diagnostics test cycle, wash motor just humming, heater is good, unit needs new sump asm; ordrng 1 WPW10671941 (pump&motor)"
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 10/02/2018
DISHWASHER WHIRLPOOL WDF750SAYW1 "Installed sump asm, op test good, the handle ordered was the wrong handle needed, reordering correct handle, advised customer to keep panel for return visit, will install panel with correct handle, unit is operational; ordrng 1 WPW10358150 (handle)"
Near Bedford Heights, OH 44146
Dan H
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new valve, op test good"
Near Beachwood, OH 44122
Dan H
Job Details: 10/02/2018
REFRIGERATOR GE GTH17GBEDRWW "Customer complaint of a loud noise, unit unplugged when tech arrived, plugged unit, evaporator fan started, compressor and condenser fan are running, good frost pattern forming, no unusual noises heard, unit is operating as designed"
Near Pepper Pike, OH 44124
Jeff M
Job Details: 10/02/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 Installed new part unit op tested good
Near Edgewood, OH 44004
Arthur V
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 When trying to mount wheel assy found 3 out of 4 screw holes stripped out in the frame. Canot repair frame. Called SM he deemed it unrepairable Talked to Twila and explained what the issue is.
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 10/02/2018
DRYER MAYTAG MEDC215EW1 "Found bad vibration while running, caused by rollers. Replaced support rollers. All tested ok."
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 10/02/2018
WASHER MAYTAG MVWB755DW0 Corrected tub ring install. All tested ok.
Near North Royalton, OH 44133
Macaulay G.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Drain line was clogged. Removed clog from drain and used steamer to remove ice from freezer. All tested ok. Put mitigation mat under refrigerator.
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 10/02/2018
REFRIGERATOR GE PYE23PSDCSS Replaced evaporator fan. All tested ok. Put mitigation mat under refrigerator.
Near Westlake, OH 44145
Brian B
Job Details: 10/02/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Updated date of install. Sent pics. CC machine won’t start. No response from panel. Removed door, 120v to control.. ran panel test, drain pump started. Will need new panel.. office to order part.; ordrng 1 W11165145 (PANEL)"
Near Cleveland, OH 44121
Paul P.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Refrigerator fresh food not cooling, air ventilation blocked in freezer, freezing shut the air intake to the fresh food compartment. Defrosted freezer, and opened damper to fresh food section. Did not set down mitigation mat, refrigerator needs cleaned o
Near Strongsville, OH 44136
Macaulay G.
Job Details: 10/02/2018
REFRIGERATOR JENN-AIR JSC24C8EAM00 Unit has another sealed system leak. Can not pin point where leaking is coming from. Spoke with AB. Customer will receive refund for labor. Call is being put through to be reviewed by management.
Near Cleveland, OH 44102
Brian B
Job Details: 10/02/2018
WASHER GE GFWS2605F0RR "Found control panel no response. Removed top, 120v on j101 connector on control. Cannot tell from tech sheet what dc voltage should be on UI connector. Per SM, ok to order both boards. Panel is showing as NLA. Office to research..; ordrng 1 WH12X21675 (
Near Solon, OH 44139
Dan H
Job Details: 10/02/2018
MICRO/OVENCOMBO KITCHENAID KHHC2090SSS1 "Customer complaint that unit is not working, found all buttons on user interface unresponsive, unplugged unit and plugged it back in, all buttons working now, display is flashing on and off, random buttons on user interface are selecting on there own
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE FFTR1821QW3 Found freezer seal loose causing issue. Turned seal 180 degrees And reinstalled. Freezer door sealing properly now
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRT541SZDM00 The units fridge seal was deformed. I reformed the seal op tested good
Near Solon, OH 44139
Robert A.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Found shelf not locking into hangers, adjusted hangers, op test ok"
Near Cleveland, OH 44106
Corina B
Job Details: 10/02/2018
WASHER MAYTAG MVWC565FW1 "Cust showed pop, sent pic. CC that the unit take a long time to run, doesn’t drain. Ran diag F8E1 – NO FILL, LONG FILL, F5E3 – LID UNLOCK FAULT, F0E2 – OVER SUDS CONDITION DETECTED, ran a calibration. Started a rinse and spin. Found the cold water was tu
Near Solon, OH 44139
Dan H
Job Details: 10/02/2018
DISHWASHER KITCHENAID KUDS40CVSS4 "Customer complaint that dispenser is not opening, confirmed, unit needs control and dispenser ; ordrng 1 WPW10199696 (dispenser) and 1 WPW10285179 (cntrl-elec)"
Near Willoughby, OH 44094
Brian B
Job Details: 10/02/2018
WASHER WHIRLPOOL WFW92HEFC0 "Replaced control, set detergent concentration level to 2 and water hardness to soft to put less soap in machine.. ran test cycle. Op test ok. Brought back core for return.."
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/02/2018
RANGE WHIRLPOOL WFE515S0ES1 Called whirlpool tech line. I talked with jk file # 7723081670 the frame is twisted I call d tl the unit is passed 30days
Near Lorain, OH 44052
Gabriel P
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Found air leak from freezer gasket,steam out,explain customer to not block venting on freezer they had lots of food in freezer,explain to customer what would happen ,also found pop sad web did water mat cause concrete on basement"
Near Strongsville, OH 44136
Macaulay G.
Job Details: 10/02/2018
DRYER MAYTAG MEDX655DW1 "Finish on drum is damaged, causing excess tension on support rollers. Office to order drum and rollers.; ordrng 1 W10899578 (drum) and 1 WPW10314173 (support)"
Near Chagrin Falls, OH 44022
Chad P.
Job Details: 10/02/2018
REFRIGERATOR KITCHENAID KSSO42FTX02 Installed interface. Op test no good. Same issues. Unit powers on and powers off. Appears service pointer is incorrect or incomplete. Needs main control replaced. Office to please refund difference in cost for parts. ; ordrng 1 W10789107 (CONTROL)
Near Maple Heights, OH 44137
Chad P.
Job Details: 10/02/2018
REFRIGERATOR KITCHENAID WRX988SIBM03 Found drain tube failed. Needs tube replaced. ; ordrng 1 W11084807 (DRAIN TUBE)
Near Cleveland, OH 44128
Chad P.
Job Details: 10/02/2018
WASHER AMANA NTW4516FW3 Unit not hooked up. Hookup unit up. Found only pump runs. Appears unit is in suds lock. Cleared suds lock and calibrated and ran service test mode. Op test ok.
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/02/2018
WASHER WHIRLPOOL WTW4816FW2 "Ran diognostics, no codes, ran recal, op test okUnable to fully test without waterOfr 1606002479"
Near Valley View, OH 44125
Chad P.
Job Details: 10/02/2018
WASHER MAYTAG MVWC565FW1 "Found lid lock failed. Replaced. Op test no good. Unit will not agitate or spin. Found cap open. Needs cap replaced. ; ordrng 1 W11158831 (CAP), used 1 W10838613 (LATCH) from stock"
Near Aurora, OH 44202
Robert A.
Job Details: 10/02/2018
DISHWASHER GE CDT865SSJ0SS "Installed wash and drain pumps, ran unit, op test ok"
Near Painesville Township, OH 44077
Dan H
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new fresh food section evaporator fan and control board
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/02/2018
REFRIGERATOR MAYTAG MSD2756DEW "Found drain line blocked up and closers on both doors worn out. Cleared drain line and will install heater on return. Needs closers ordered. ; ordrng 2 61003647 (closer,door (natural, 4.46)s and 2 WP61003174 (PIN, LOWER, 4.46)s, used 1 SHIPPING (SHIPPING
Near Kent, OH 44240
Robert A.
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE FFTR1222QW "Installed evap fan and blade, op test ok"
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Cc not dispensing water, found a slow trickel of water from dispencer, goot pressure at valve, good pressure at filter head, needs filter replaced"
Near Parma, OH 44129
Corina B
Job Details: 10/02/2018
DISHWASHER WHIRLPOOL WDF760SADW1 "CC that the motor does not work. Checked power at control for pump, has 120 volts. Will need a new pump and motor. Called SM to order part. ; ordrng 1 WPW10671942 (sump and motor assy)"
Near Troy Township, OH 44234
Robert A.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRF560SEYW02 "Found low water flow through disp, waterline. Vibrating behind unit, removed filter, good water flow, needs filterOp test ok"
Near Cleveland, OH 44119
Corina B
Job Details: 10/02/2018
WASHER WHIRLPOOL MVWC565FW1 Replaced the parts listed. Brought core back for return. Ran a calibration. Optest ok.
Near Cleveland, OH 44102
Paul P.
Job Details: 10/02/2018
WASHER WHIRLPOOL WTW4816FW2 "Installed control and tested agitate and drain cycle, all working properly. The cold water will need to be run to the proper inlet to the washer now for it to work properly. Did not set down mitigation mat, washer is in basement near floor drain."
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/02/2018
DISHWASHER GE GSD4000N10BB As I got started turning the water off the water valve itself under the sink the seals are failing as I started to turn the water valve water started to gushing out I open the valve back up it stopped leaking. Explain to the customer that Hass to be fixed
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/02/2018
DRYER WHIRLPOOL WGD5000DW3 "Found timer not advancing when on auto cycle,ordering new also ordering automatic control BJ recommend me too,took pictures pop and also found pop on sd web; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)"
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 10/02/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc freezing in ff, left ff door not closing correctly, found damper stuck open, frz disp reading 35 deg, frz temp is -6, ran diognostics, ff and frz thermistors off by over 10 deg, leveled unit, door closing correctly, needs damper and thermistors; ord
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 10/02/2018
GAS RANGE MAYTAG MGR6600FZ0 Found unit failing to ignite after it reaches its set temp. Gas and spark both check good. Needs burner assy replaced. Office to please place on cancelation list. ; ordrng 1 WP9758078 (BURNER)
Near Concord Township, OH 44077
Jeff M
Job Details: 10/02/2018
WALL OVEN FRIGIDAIRE FGET3065KFA "Bake element is open the THERMO fuse in the rear tested good. The element is installed through the front; ordrng 1 318601604 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/02/2018
DRYER WHIRLPOOL WED7990FW0 The side panel is dented. The dryer is on top of the washer and the unit is a ventless unit 2 man job; ordrng 1 WPW10468495 (PANNEL )
Near Cleveland, OH 44108
Corina B
Job Details: 10/02/2018
DRYER WHIRLPOOL WED7300DW1 CC that the unit does not sound when finished. Turned the end beep off and on. Turned the signal on and the end will. No sound for start or when door opens. Will need a new UI and control. Called SM to order parts; ordrng 1 W10802078 (cntrl-elec) and 1 W1
Near Cleveland, OH 44118
Chad P.
Job Details: 10/02/2018
WASHER AMANA NTC3500FW0 Unable to locate unit at this time. Spike with manager. They will contact us once they find it. ; saved tckt
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRT311FZDT00 Technical Service Pointer #: W10916291A frost accumulating in the front of the freezer needs the frost sealing kit for the freezer. Whitch comes with fan blades rtv silicone and tower seals. ; ordrng 1 W10916494 (FROST KIT)
Near Lorain, OH 44053
David R
Job Details: 10/01/2018
DRYER WHIRLPOOL WED6400SB0 Making squeaky noise when running in cycle. Took about and found out idler pulley not turning as fast and squeaking. Striker for door coming apart. Ordering pulley and strike. ; ordrng 1 8547174V (pulley-idr) and 1 W10295405 (strike)
Near Lorain, OH 44055
David R
Job Details: 10/01/2018
WASHER AMANA NTW4605EW0 "Plugged in unit. Cycle status started on rinse, held start button in to cancel out. Put into service mode, lid not locking. Proceeded to test #8. Checked locked switch solenoid lid closed 105 ohms, good. Lock switch unlocked open circuit, good. Lid switc
Near Avon, OH 44011
David R
Job Details: 10/01/2018
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 Unit wasn’t plugged in. Leave plugged in 24 hours prior to being serviced. Scheduling return.; schdld next appmnt for 10/3 WED !
Near North Ridgeville, OH 44039
David R
Job Details: 10/01/2018
DRYER WHIRLPOOL WED8000DW3 "No show, tagged door. Customer to contact office.; saved tckt"
Near Eastlake, OH 44095
Brian M
Job Details: 10/01/2018
DISHWASHER MAYTAG MDB4949SDZ Cc of dishes not cleaning Ran test cycle Wash pump not kicking in Unit getting proper voltage Capacitor shorted Needs capacitor ; ordrng 1 W10753070 (capacitor)
Near Pepper Pike, OH 44124
Brian M
Job Details: 10/01/2018
DISHWASHER KITCHENAID KDTE704DPA0 Cc of leak from left side of door Replaced door gasket ran test cycle Still Leak coming from left found vent leaking still Ran auto test found vent fan not turning on Needs vent fan replaced ; ordrng 1 WPW10469574 (vent)
Near Cleveland, OH 44109
Paul P.
Job Details: 10/01/2018
DISHWASHER GE GDF620HMJ2ES "Checked operation and use of the dishwasher, customer is using rinse aid and is stacking the dishes properly. Inspected connections to heater back through control. All connections checking properly, next step will be replacing the control. Office to orde
Near Aurora, OH 44202
Dan H
Job Details: 10/01/2018
DRYER WHIRLPOOL MGDB835DW3 "Customer complaint of knocking sound, confirmed, found drum is warped causing noise when drum hits roller, unit needs new drum, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should r
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 10/01/2018
RANGE KITCHENAID KGRS505XWH03 "Not sparking. Module receiving 120. Damage done from water. Office to order spark module and harness.; ordrng 1 74009098 (module,spark 168.48) and 1 WPW10204718 (harns-wire 79.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brook Park, OH 44142
Macaulay G.
Job Details: 10/01/2018
REFRIGERATOR FRIGIDAIRE FFTR1821QW9B "Temperature not registering properly. Upon arrival, unit was not running. I turned temperature up and allowed time to turn on. Ice cream was soft too. Office to order temperature control.; ordrng 1 241537103 (control-temperature)"
Near Madison Township, OH 44057
Corina B
Job Details: 10/01/2018
RANGE KENMORE 790.7231901 "CC that the front left burner does not spark. Found there is no spark when turning on the LF front burner. Will spark when turning on the other burners. Will need a spark module. Called SM to order part. Brought igniter back for return ; ordrng 1 5304508
Near Willoughby, OH 44094
Jeff M
Job Details: 10/01/2018
DISHWASHER FRIGIDAIRE PLD2850RDC1 "The pump is leaking. EST only ; ordrng 1 154859101 (motor kit w harnes), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near University Heights, OH 44118
Jeff M
Job Details: 10/01/2018
WASHER KENMORE 110.2892279 "The lid switch is broken needs replaced ; ordrng 1 WP3949238 (LID SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Conneaut, OH 44030
Arthur V
Job Details: 10/01/2018
RANGE WHIRLPOOL WFE505W0HZ0 Found control intermittently sending power to light assembly. Needs control Please ship part to ordrng 1 W11175518 (CONTROL )
Near Garrettsville, OH 44231
Robert A.
Job Details: 10/01/2018
REFRIGERATOR FRIGIDAIRE FGHB2866PP3 "Found i/m mold cracked, sensor hanging down in ice bin, needs i/m; ordrng 1 243297606 (ICE MAKER)"
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/01/2018
WHIRLPOOL WDT720PADW2 "Found coating pealing off door around vent and rusting, see pic, needs door skin; ordrng 1 W10838367 (PANEL WHITE)"
Near Aurora, OH 44202
Robert A.
Job Details: 10/01/2018
DISHWASHER GE CDT865SSJ0SS "Found wash motor not at home, talked w/sm, wash motor, still in route; schdld next appmnt for 10/5 FRI !"
Near Richmond Heights, OH 44143
Corina B
Job Details: 10/01/2018
REFRIGERATOR WHIRLPOOL ED5VHEXVB04 "CC that gasket is torn and the ice bin is cracked. The bottom of the gasket is torn on the freezer and the ice bin has a hole in the bottom. Advised cust the warranty company will not cover the ice bin. Called SM to order part. ; ordrng 1 2159082 (gasket
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 10/01/2018
WASHER MAYTAG MHWE251YG00 "CC that the unit is not spinning the clothes out. Ran diag no codes. Ran a co test, passed. Ran a rinse drain and spin with 6 bath towels, towels came out damp. Advised cust to use 1-2 tablespoons of he detergent. When the drain and spin cycle is on it n
Near Concord Township, OH 44077
Arthur V
Job Details: 10/01/2018
REFRIGERATOR GE GFSS6KKXASS Talked to Charles at techline told to order tower gasket and rtv102 silicone and seal the tower where leak is occurring. ****there is no issue with temps Same issue no ded ; ordrng 1 RTV102 (silicone) and 2 WR14X10229 (gasket tower ff)s
Near Seven Hills, OH 44131
David R
Job Details: 10/01/2018
DISHWASHER WHIRLPOOL WDT780SAEM1 "Took off bottom cover. Put into normal wash and drained, no leaks. Ran service mode, no error codes, no leaks. Checked all hoses and clamps. No water marks. All functions check ok. Op test ok."
Near Kent, OH 44240
Dan H
Job Details: 10/01/2018
DRYER GE GTDP180ED0WW "Customer complaint that unit is not starting, found belt snapped, unit needs new belt, customer does not want repair ; ordrng 1 WE01X20374 (control knob 33.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bainbridge, OH 44023
Brian M
Job Details: 10/01/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Wrong part ordered Ordered right part Customer Would like to have previous tech to return ; ordrng 1 W10311721 (insulation)
Near Concord Township, OH 44077
Brian M
Job Details: 10/01/2018
DRYER MAYTAG MEDB835DW4 Customer could not locate pop at this time Ran entitlement was purchased on 5-22-18 from Lowe’s Cc of error AF Found vent not installed properly on unit Removed spring on vent and repositioned it OP TEST OK
Near WILOUGHBY HLS, OH 44094
Brian M
Job Details: 10/01/2018
WASHER MAYTAG MVWC565FW Installed start capacitor Ran manual test OP TEST OK
Near Euclid, OH 44123
Brian M
Job Details: 10/01/2018
SXS REFRIGERATOR WHIRLPOOL WRS576FIDW01 Installed door Moved all parts needed Steamed formed the gasket OP TEST OK
Near Cleveland Heights, OH 44118
Brian M
Job Details: 10/01/2018
GAS RANGE MAYTAG MGR6600FZ0 Installed spark board OP TEST No Good Called whirlpool they advised to adjust air gas shutter valve adjusted air gas mixer shutter valve about 1/4 away from original location Ran test bake up to 250 Sr#7723070141
Near Moreland Hills, OH 44022
Brian M
Job Details: 10/01/2018
DRYER WHIRLPOOL WGD8600YW2 "Cc of check vent light , Customer had duct work cleaned a week ago Found blower housing caked with lint Cleaned lint out of blower and all around inside bottom dryer OP TEST OK"
Near Brooklyn, OH 44144
Paul P.
Job Details: 10/01/2018
WASHER WHIRLPOOL WTW5000DW0 "Replaced ACU, went through manual and cycle tests, washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Near Cleveland, OH 44105
Paul P.
Job Details: 10/01/2018
WASHER WHIRLPOOL WTW5000DW1 "Inlet blocked up at the water valve assembly. Cleared screens, checked wire connections. Washer is now operating properly. Did not set down mitigation mat, washer is on concrete pedestal by floor drain."
Near Concord Township, OH 44077
Arthur V
Job Details: 10/01/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Upon arrival found mullion strip very wet and cold. Checked mullion has 28 ohms. No voltage coming from ui pcb. Water dripping down on top of freezer door. Customer had water off due to leak they called in about Turned water back on. No leaks. Ran wa
Near Independence, OH 44131
Paul P.
Job Details: 10/01/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Spoke to Leon, at Whirlpool tech line. Service number 7723069176. Suggestion is to raise door and apply silicone seal. Raised door, made sure level front to back, and used silicone around perimeter of door, and lubricant on door seal. Set down mitigation