We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Bill
Job Details: 09/11/2023
"Cc unit not cooling, confirmed cc. 28 deg in freezer, frost on back of freezer wall. Evap fan non operational. Ordered control and evap fan motor, after speaking with customer. Customer stated that there was a lightning strike near the house knocking out power and an outlet that is on the same circuit as the unit. Suspect that power surge damaged control board.; ordrng 1 WPW10464673 (Evap motor fan) and 1 W11035836 (Control)"
We serviced a
SAMSUNG DRYER
Model DVE50M7450WA3
Near Perry, OH 44081
Jason N
Job Details: 09/11/2023
Installed heater element. Ran timed dry heat test. Good heat. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Chardon, OH 44024
Brian M
Job Details: 09/11/2023
Cc unit not starting Found unit stuck in drain Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Lorain, OH 44055
Angel
Job Details: 09/11/2023
Replaced control board and harness opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 09/11/2023
"Cc that the unit is making a squeaky noise sometimes, stared unit, no squeaking noise. Took unit apart found blower wheel has a crack on it. Replaced it, tested unit, is squeaking, noise comes from air duct, adjusted and tightened screws. No noises. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Strongsville, OH 44149
David R
Job Details: 09/11/2023
"Cc unit not heating. Customer purchased element from us. Found element open, unit control sending 240vAC. Ordering element ; ordrng 1 W10779716 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Mentor, OH 44060
Dan H
Job Details: 09/11/2023
"Installed new adjuster, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFS00
Near Mayfield, OH 44143
Joe O
Job Details: 09/11/2023
Installed drain tube. And cap. Removed remaining water. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDR24SEWH3
Near Beachwood, OH 44122
Bill
Job Details: 09/11/2023
"Cc unit not working, confirmed cc. Checked power at junction box 120 v, checked power at control board 120 v in. Needs control and Ui but both are discontinued.; ordrng 1 9743242 (Ui) and 1 3380945 (Control board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
David R
Job Details: 09/11/2023
"Cc unit not cooling. Found build up of frost on FF evap. SP W11092686 goes over problem and kit needed to fix. Will need pan drip kit and fan assembly.Ordering fan assembly and pan kit.; ordrng 1 W11457241 (Pan drip kit) and 1 W11033168 (Fan assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX55DW1
Near Burton, OH 44021
Brian M
Job Details: 09/11/2023
Cc unit not powering on Needs control ; ordrng 1 W11116592 (cntrl-elec) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS01
Near Chesterland, OH 44026
Joe O
Job Details: 09/11/2023
"Cc: not cooling consistentlyFound temps at -5 degrees in freezer, and 45 in ff section. Customer showed graphs of refrigerator cooling. Customer stated they did not have the refrigerator stocked at the time of testing temps. And charts show a high of 48-49 degrees in ff section at points. Advised customer of defrost cycle and not having unit loaded to hold temps. Customer stated he cannot use the refrigerator due to temps reaching 43 degrees. Advised customer its not uncommon to see 43 degrees especially with hardly any stock in the unit. Advised customer to stock unit and monitor. ; schdld next appmnt for 9/15 FRI 9-12"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Chagrin Falls, OH 44023
Joe O
Job Details: 09/11/2023
"Cc: not cooling ff sectionFound temps in ff at 58 degrees, freezer at 5 degrees. Found evaporator completely frosted over. Ran manual defrost. Replaced control. Defrosted. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44052
Angel
Job Details: 09/11/2023
"Cc that unit was not starting. Verified and found door switch broken, replaced door switch tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Angel
Job Details: 09/11/2023
"Cc that unit is leaking water on top shelf in ff section. Confirmed theres water on top shelf checked freezer to make sure it wasnt clogged up and it wasnt, after further looking found ff section door sagging leaving gap for warm air to get in causing moisture. Removed door and raised it by using the nylon washers door closing properly now opt test good.; used 3 487576 () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma Heights, OH 44130
Marie V
Job Details: 09/11/2023
"Cc that unit is frosting in freezer and not cooling in fresh food section. Confirmed, found big gap on liner, took pics this is non repairable , called whirlpool techline spoke to Jonathan .non repairable"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44111
Manny
Job Details: 09/11/2023
"Cc that door is not locking, stated that the unit was locked and he tried to open it and thats when the issue started, verified and latch is damaged, replaced with SURPLUS TS #W11394572, ran test cycle and opt test ok; used 1 W11394572 ( Latch) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8QFA
Near Avon Lake, OH 44012
Angel
Job Details: 09/11/2023
Cc that unit was leaking water from the evaporator section on the ff section side. Verified and found drain tube clogged up had to remove both units from spot to get to drain tube on back cleaned everything out made sure it would drain opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Cleveland, OH 44113
Manny
Job Details: 09/11/2023
"Cc trims are broken, verified and trims are broken, replaced trims, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Royalton, OH 44133
David R
Job Details: 09/11/2023
Replaced FZ Module first. Replaced Top FF modules as well. Good. No lights flashing anymore. Customer had questions about icemaker. No error codes. Cycled and called for water. As of now seems to be good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Novelty, OH 44072
Brian M
Job Details: 09/11/2023
Cc unit will randomly will not start Found power cord burnt Replaced terminal block Customer to replace cord ; used 1 279320 (BLOCK-TERM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chagrin Falls, OH 44023
Joe O
Job Details: 09/11/2023
Cc: not making iceFound ice maker bail arm in the off position. Turned ice maker on. Ice maker immediately started to cycle. Op test ok
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Avon Lake, OH 44012
Angel
Job Details: 09/11/2023
Cc that if they dont use the high temp the dishes will not dry completely as it would with hi temp setting. Explained to customer that it normal for that too happen specially if you have plastic bowls which we dont recommend because they will buildup moisture otherwise unit is working as should no error codes or nothing unit is working as designed opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR0
Near Cleveland, OH 44109
Marie V
Job Details: 09/11/2023
"Cc that unit is leaking from underneath. Confirmed, found unIt is leaking from gearcase. Will need parts listed. Cust will not fix.; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W10752283 (Washplate) and 1 W10754158 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Beachwood, OH 44122
Bill
Job Details: 09/11/2023
"Cc seal is separating, could not confirm. Seal has no visible damage, and is making good contact."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, OH 44109
Bill
Job Details: 09/11/2023
"Cc power out code, confirmed cc. Tested voltage at out let 120v, changed control and noise filter. Opt test good."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brecksville, OH 44141
David R
Job Details: 09/11/2023
"Cc unit making grinding noise when switching over from agitate to spin. Found splutch get pulley splines are broken. Replaced from t/s. Ran diagnostics, ran a calibration test cycle. Good. All test good. Op Test Ok.; used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Aurora, OH 44202
Brian M
Job Details: 09/11/2023
Cc unit shutting down during wash Ran diagnostics unit completed with no errors or abnormal functioning Advised to watch Ran calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/11/2023
"Cc: tripping gfciAdvised customer unit cannot be connected to gfci outlet or ark fault breaker, and has to be on its own dedicated circuit. Found non gfci outlet, tested. Found grinding noise from motor area. Pulled motor belt, motor grinding. Needs motor and capacitor; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Avon Lake, OH 44012
Angel
Job Details: 09/11/2023
"Cc that the moisture buildup is way less now but still happening a little so I made sure cabinet was sealed properly and it was, so I ran diagnostics and turned on mullion to make sure its running 100% of the time, customer to monitor opt test good."
We serviced a
JENN-AIR DOWNDRAFT VENT
Model JVD0303GS00
Near Cleveland, OH 44102
Marie V
Job Details: 09/11/2023
"Cc that the unit is not turning the fan on and thats on both fan, Tested fan. Does not wants to turn off, unplugged it and verify it, looks ok. But will not shut off when pressing off. Will order both boards, ; ordrng 2 W11227466 (Control)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland Heights, OH 44106
Joe O
Job Details: 09/11/2023
Installed ui. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Parma, OH 44129
David R
Job Details: 09/11/2023
"Customer did mention when unit started messing up, she had a big comforter inside. Could of threw unit off balance and stopped from fully completing cycle. Replaced drain pump. Ran diagnostics. No error codes. Ran calibration mode as well. Good. Ran normal cycle, good, and moving to different steps in cycle. Ran entire drain/spin cycle. Good. Working correctly. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Middleburg Heights, OH 44130
David R
Job Details: 09/11/2023
Cc top rack will not push back. Wheels on top rack broken. Had kit on t/s. Replaced. Tested. Door closing all the way and rack is good. Op Test Ok. ; used 1 W10712394XXX (XXNO REORDERADJUSTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Cleveland, OH 44115
Joe O
Job Details: 09/11/2023
Installed door. Op test ok
We serviced a
MAYTAG WASHER
Model Mvwc565fw1
Near Middleburg Heights, OH 44130
David R
Job Details: 09/11/2023
"Cc unit not going past the rinse cycle, will light up at rinse. Ran diagnostics mode, basket speed fault error. Will not go through and Drain and Spin Cycle. Actuator test good. Also control is not taking command and coming on. Would suggest replaced control and capacitor.; ordrng 1 W11162438 (Control) and 1 W11395618 (Cap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Aurora, OH 44202
Brian M
Job Details: 09/11/2023
Installed door OP Test Ok
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Aurora, OH 44202
Brian M
Job Details: 09/11/2023
"Cc unit just blinking Communication errors Needs ui and control ; ordrng 1 WD21X24901C (Control) and 1 WD21X31902 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mantua, OH 44255
Brian M
Job Details: 09/11/2023
Cc unit not running Found unit To have red water in drip tray cleaned tray ran auto test Wash motor just humming Needs sump assembly Unit is not easily installed or removable Customer will need to have unit removed and uninstalled from cabinet before repairs can be made. And due to installation there will not be a way to verify function with out customer reinstalling ; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Atwater, OH 44201
Brian M
Job Details: 09/11/2023
Cc unit making noise when washing at end of cycle Found stator bolt had vibrated out. Looking at threads lock tight on bolt wasnt even threaded all the way in. Put in boltOP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Brian M
Job Details: 09/08/2023
"Cc unit not spinning Found tub hub damaged and washplate Suspension rods weak Suspect gearcase shaft damaged ; ordrng 1 W11130362 (suspension) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Pepper Pike, OH 44124
Brian M
Job Details: 09/08/2023
Cc of noise Found cam damaged again 3rd time being replaced Called whirlpool Inspected areas and verified no mechanical friction ; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Pepper Pike, OH 44124
Brian M
Job Details: 09/08/2023
Cc of noise Found idler pulley damaged Replaced using truck stock Cleaned out visible lint Advised customer on build up OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT185TDS6
Near Madison, OH 44057
Dan H
Job Details: 09/08/2023
"Customer complaint that unit was not working, fresh food section temperature at 43 degrees, freezer section temperature at12 degrees, freezer section is empty, unit was in defrost, defrost cycle ended, compressor and condenser fan started, evaporator fan is running, good frost pattern formed, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Jefferson, OH 44047
Jason N
Job Details: 09/08/2023
Cc unit door gasket moldy Confirmed mold formation inside door bellow gasket. Replaced bellow gasket using customer supplied pre Id part. No mold. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Lorain, OH 44052
Angel
Job Details: 09/08/2023
Cc that unit was still not cooling all the way. Verified and noticed that it seemed like it was low on freon so I added some more R600 to the system and evaporator got a full frost pattern waited about 39mins to make sure everything was good opt test good. Asked customer to monitor and if anything to give us a call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Joe O
Job Details: 09/08/2023
"Cc: flashing lights, blinkingFound unit is receiving proper power. Control cycling power. Gasket not sealing completely. Needs control ui, and gasket; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui) and 1 W10407212 (gasket-fip)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Shaker Heights, OH 44118
Bill
Job Details: 09/08/2023
"Replaced knob, opt test good."
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Mentor, OH 44060
Joe O
Job Details: 09/08/2023
Installed igniter. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Perry, OH 44081
Jason N
Job Details: 09/08/2023
"Cc unit offbalance with any loadRan test cycle, all functions passed. Checked tub suspension, found tub will bounce 2 times before stopping. Tub suspension springs are weak and will need replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11130362 (Suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Lorain, OH 44053
Angel
Job Details: 09/08/2023
"Cc that she found some black stuff inside washer and its making a squealing noise. Ran diagnostics and found no error code tested unit and could hear a grinding noise looked underneath and water got to gear case and drive motor, the drive motor is damaged the bearing is bad and sound pretty bad and the squealing is coming from the gear case unit will need gear case, belt and drive motor customer will not repair.; ordrng 1 W11454372 (Gear case) and 1 W10832724 (Drive motor) and 1 WPW10006384 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM00
Near Cleveland, OH 44111
Manny
Job Details: 09/08/2023
"Cc unit not cooling in the Ff, verified and temperature at 67, and evap with some frost, customer stated she defrosted it on Sunday, ran force defrost no heat, heater has good continuity and sensor open, unit needs control box and harness ; ordrng 1 W11545823 (Harness) and 1 W11190849 (contrl-box), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
Marie V
Job Details: 09/08/2023
"Replaced gearcase, belt, agitator, cam, suspension, hub, shifter and tub. Ran calibration and auto test. Op test ok"
We serviced a
KENMORE DRYER
Model 110.66832500
Near Madison, OH 44057
Dan H
Job Details: 09/08/2023
"Installed new door switch, op test good ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Beachwood, OH 44122
Corina B
Job Details: 09/08/2023
"CC that the unit does not drain ever time. Replaced the drain pump, tested. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Kirtland, OH 44094
Jason N
Job Details: 09/08/2023
"Cc unit freezer door not closing and sealing Found left side of freezer door being held open about 1/2in, will not seal to cabinet. Found mount screw for left side door slide has backed out and is interfering with slide mechanism. Retorqued screw. Door not closing and sealing properly on all sides. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Jefferson, OH 44047
Brian M
Job Details: 09/08/2023
Cc of leak Found leak right corner of door Adjusted the gasket on that side and then adjusted feet No leak at this time advised to watch.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2023
Installed control and lid lock Ran diag no issues Ran dlms Calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/08/2023
"CC the there is water left in the dispenser, clothes are coming out wet. Confirmed. Ran diag no error codes. Manual tested the water, no water coming out. Started a cycles water filling. Will need a new dispenser and valve. ; ordrng 1 W10749366 (Dispenser) and 1 W11188329 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS537SIAB00
Near Waite Hill, OH 44094
Jason N
Job Details: 09/08/2023
"Cc unit temperatures warm in both sectionsConfirmed both sections only cool. Pulled evaporator cover, found heavy frost on first coil of evaporator. Unit has a refrigerant leak, will need sealed system repair, compressor and evaporator replacement and recharge. Customer declined repair."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2023
Installed control Ran diagnostics test OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Highland Heights, OH 44143
Jason N
Job Details: 09/08/2023
Cc unit not working on wrinkle control Turned wrinkle control option on. Set timer into wrinkle control cycle zone. Unit motor turned on for 30 seconds to tumble and shut back off. No issues found with unit at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Willoughby, OH 44094
Dan H
Job Details: 09/08/2023
"Installed new drain pump, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM1
Near Brook Park, OH 44142
Marie V
Job Details: 09/08/2023
"Replaced control and programmed to 1720, tested water. And ice. All good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44053
Angel
Job Details: 09/08/2023
"Replaced control board ran a auto test but noticed that now it wont turn off but it was not agitating replaced capacitor and also replaced belt because it was squeaking test unit again opt test good.; used 1 W11395618 (CAPACITOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Parma, OH 44134
David R
Job Details: 09/08/2023
Replaced display control. All functions and sounds working. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Chardon, OH 44024
Joe O
Job Details: 09/08/2023
Cc: door not closing properlyAdjusted door. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Cleveland, OH 44105
Manny
Job Details: 09/08/2023
"Cc unit making noise, verified and unit is on a cement stand and its all shattered and unit wasnt leveled on it since its broken, placed unit on the floor and ran test cycle, and no noise, asked customer for 4 large towels and ran test cycle and no noise, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Diamond, OH 44412
Brian M
Job Details: 09/08/2023
Cc panel not functioning Found panel lighting up but not making selections Needs ui and control o; ordrng 1 W11460962 (Ui) and 1 W11506011 (Control)
We serviced a
MAYTAG WASHER
Model A107A
Near Highland Heights, OH 44143
Jason N
Job Details: 09/08/2023
"Cc unit filled with water then stoppedFound no response from unit, even when changing timer to wash or spin. Checked lid switch, checks good for continuity when lid is closed. Check power into timer contacts, checks good at 121v. 0v to motor when timer is engaged. Timer will need replaced. Part (22205002) is discontinued, unable to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield Lake, OH 44054
Angel
Job Details: 09/08/2023
Installed drain filter opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Brook Park, OH 44142
Marie V
Job Details: 09/08/2023
"Cc that unit is taking too long to dry. Confirmed, found vent clogged. Corrected issue. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
Bill
Job Details: 09/08/2023
"Changed rail, opt test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Conneaut, OH 44030
Dan H
Job Details: 09/08/2023
"Customer complaint of banging noise, started timed dry cycle, heard clicking sound, found cat bell in felt slide, removed. Found belt shredded, installed new belt, op test good ; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDBTT60AWQ
Near Willoughby, OH 44094
Jason N
Job Details: 09/08/2023
"Cc unit not working at all Customer states the buttons stopped working on the front. Checked power into control from door latch, good at 118v, no response from any buttons on the console keypad. Unit will need console replaced. Part (99003407) is discontinued, unable to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma, OH 44134
Marie V
Job Details: 09/08/2023
"Cc that the unit open the freezer door when closing the fresh food section. Confirmed, if slam door it pops open, used petroleum jelly on seal and leveled unit. Advice cust to close door and it wont happen. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Eastlake, OH 44095
Jason N
Job Details: 09/08/2023
Cc unit leaking water in freezer section Found ice sheet built up on bottom of freezer section. Cleared ice from freezer section. Steamed down drain tube. Ensured good flow though. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Conneaut, OH 44030
Dan H
Job Details: 09/08/2023
"Customer complaint of noise during agitation, ran manual test cycle for heavy agitate and high speed spin, confirmed noise, found springy cat toy lodged in shield, removed, op test good"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319LBS00
Near Ashtabula, OH 44004
Dan H
Job Details: 09/08/2023
"Installed new control and interlocks, op test good , magnetron thermostat and cavity thermostat are good, called whirlpool techline spoke to rich, found transformer open, unit needs new transformer, part is out of stock; ordrng 1 W11249660 (Transformer)"
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Walton Hills, OH 44146
Bill
Job Details: 09/08/2023
"Cc unit seems to take to long, could not confirm. Found no error codes, did find that it has low water pressure, not enough to trigger code. ran diagnostics auto test. Ran spin and rinse cycle, opt test good. Suggest customer have plumber come and replace water spigots."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/08/2023
"CC that there is water still in the tub. Confirmed. Found drain pump humming. Checked the drain pump clear. Started draining. Advised Cust the drain pump could be seizing up and will need a new drain pump. Cust does not want to repair ; ordrng 1 WPW10581874 (Drain pump), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Cleveland, OH 44105
Corina B
Job Details: 09/08/2023
Replaced the cooktop. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Cleveland, OH 44105
Manny
Job Details: 09/08/2023
"Cc unit just clicking, verify and latch clicking, replaced with pre id, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Cleveland, OH 44104
Manny
Job Details: 09/08/2023
"Cc unit no making ice, very and no water in tray, ran step 56 and found code E3 for thermistor issues, temps are good, ran harvest and fill test ice maker homes and fills, unit needs Ff ice maker replaced.; ordrng 1 W11658802 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cleveland Heights, OH 44118
Manny
Job Details: 09/08/2023
"Cc unit not dispense ice, verify and ice maker is broken and hanging loose in the bucket, bucket is jumping ; ordrng 1 W11347840 (Bucket) and 1 W10873791 (icemaker) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft) and 1 W10754509 (spring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44125
Corina B
Job Details: 09/08/2023
CC that the freezer is not cooling properly. Confirmed. Found the evaporator covered in frost and ice. Ran diag bimetal closed. Changed the defrost timer to 8 hrs. Ran a frost defrost. Will need a control and ui; ordrng 1 W11387387 (Control) and 1 W11224256 (Control) and 1 W11224591 (Evap fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Parma, OH 44129
Corina B
Job Details: 09/08/2023
Replaced the drain tube. Steamed out the drain tube. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 09/08/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 64 degrees, freezer section temperature at 3 degrees, found evaporator frozen solid, found defrost harness broken, unit needs new defrost heater/harness ; ordrng 1 W11650661 (Heater)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Ashtabula, OH 44004
Dan H
Job Details: 09/08/2023
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW5
Near Cleveland, OH 44129
David R
Job Details: 09/08/2023
"Replaced gearcase, washplate, slider and rotor. Ran test 51/52. Good. All functions good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Parma, OH 44129
David R
Job Details: 09/08/2023
"Cc unit leaking, caused a lot of water damage in house, walls, breaker box, floors. As of now dishwasher is disconnected and in garage. Customer has installers check out connections, all connections good when installing. Found crack in drain house. Manufactured drain hose has failed causing water damage ; ordrng 1 WPW10545278 (Hose) and 1 8269144A (Drain hose)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Cleveland, OH 44109
Marie V
Job Details: 09/08/2023
"Cc that the oven does not works. Confirmed, found weak ignitor. Replaced from T/S. Preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Olmsted, OH 44070
Marie V
Job Details: 09/08/2023
Cc that they think is not cooling fast enough. Temps by temp gage is at 40*. Recommended is 37* is in range. Unit is working as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Cleveland, OH 44110
Manny
Job Details: 09/08/2023
"Cc unit not making ice, ran icemaker test and can hear it clicking, icemaker ran the harvest but took a while and clicking the whole time, door is really hard to open and close, slides are hard, unit will need slides and icemaker.; ordrng 1 W10884390 (icemaker) and 2 W11265130 (slide)s"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Lakewood, OH 44107
Manny
Job Details: 09/08/2023
"Cc unit takes a long time to dry and leaks water, verified and unit working as designed, but vent hose has a hole and its full of water, unit has airflow restriction due to the water in the vent, advise customer to replace the vent with a semi rigid, and if they still have issues to let us know."
We serviced a
AMANA DRYER
Model NGD4655EW2
Near South Euclid, OH 44121
Corina B
Job Details: 09/08/2023
CC that the drum is not spinning. Confirmed. The belt is broken. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Bentleyville, OH 44022
Bill
Job Details: 09/08/2023
"Cc unit not working, water still in unit. Confirmed cc, manually unlocked door through top of unit. Vacuumed out water, tested pump. Pump trying to work but not, check to see if anything was stuck nothing. Will need a pump, advise customer that they will need a new supply line as theirs is about to burst. Customer chose not to continue with repairs at this time.; ordrng 1 WPW10605427 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WP89503 (HOSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Lorain, OH 44052
Angel
Job Details: 09/08/2023
Cc that unit was not doing anything would turn on and just finish. Ran diagnostics and found F7E3 basket engagement issue. Looked underneath and looked like actuator was not engaging replace actuator tested unit opt test good.; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Lorain, OH 44052
Marie V
Job Details: 09/08/2023
"Cc that the freezer door is hard to open. Confirmed, when light was out unit stared defrosting and when it came back on it froze rails, replaced both rails. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Strongsville, OH 44149
David R
Job Details: 09/08/2023
"Took off, Gasket is good. Customer also showed me the install of unit, unit is leaking to left side, right leg lifted all the way up. Not being leveled definitely causing tray to fill up with water. Confirmed, tray is full of water. Emptied out, corrected position of unit and leveled. Good. Op Test Ok."