Near Edgewood, Ohio 44004
Jeff M
Job Details:
06/29/2020
DRYER MAYTAG MDE6200 AYW I check the power machine getting proper power customer needs an electrician
Near Painesville, Ohio 44077
Corina H
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 Replaced the adjuster. Optest ok
Near WARRENSVL HTS, Ohio 44122
Corina H
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 CC that the unit is not making ice. Cycled ice maker got stuck and didn’t advances. Will need a new ice maker; ordrng 1 WPW10300022 (Ice maker)
Near Roaming Shores, Ohio 44085
Joe O
Job Details:
06/29/2020
REFRIGERATOR GE PSS26LSRASS "Cc: evap fan noise, leaking from dispenserFound temps 44 in ff section and 03 in freezer. Found water leaking(steady drip) from water dispenser. Found evap fan stalls has low air flow and shaft play. Needs evap fan motor and water valve; ordrng 1 WR57X10
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS322FDAW04 CC that the ice maker is not working and do not dispense the ice. Ice maker was off. Turned ice maker on cycled. Dispensed ice. Advised customer to empty the bin every 7-10 days. Optest ok
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/29/2020
RANGE JENN-AIR JDRP548WP03 Replace igniter. Op test ok
Near University Heights, Ohio 44118
Corina H
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTE234GPS0 "CC that the unit is not drying the dishes or not washing. Ran diag 7-1 no heat. Checked the water at the sink, good. Ran a calibration. Found no heat at end of diag. Checked the circuit, open. Found the heater wire unplugged. Reconnected the wire. Ran a
Near Aurora, Ohio 44202
Joe O
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Cc: not making iceFound ice maker cracked, and fill tube heater wire broken. Found control is not sending proper power. Needs fill tube heater and control; ordrng 1 W11114721 (cntrl-elec) and 1 W11366500 (FILL TUBE HEATER KIT)"
Near Oberlin, Ohio 44074
David R
Job Details:
06/29/2020
DRYER MAYTAG HDG16CH "Landlord explained, tenants saying dryer not drying. Went over load usage with landlord. Checked heating circuit, good. Ran unit with landlord there, ran about 25 mins with a towel inside. Good airflow outside. Unit cycled on and off every minute. Showed
Near Conneaut, Ohio 44030
Jeff M
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4816FW2 the gap unit the agitator is almost a inch and a half. The unit needs a gear case the shaft could not be pressed in the case all the way or the mold for the agitator is off. ; ordrng 1 W11255272 (gearcase) and 1 WP3951744 (agitator)
Near Mantua Township, Ohio 44255
Joe O
Job Details:
06/29/2020
WASHER MAYTAG MVWB835DW4 Cc: grinding noise during spinFound error code f0e3(overload). Found bearings extremely loud in hand spin. Needs gearcase. Installed gearcase. Ran auto test and calibration. Op test ok; used 1 W10811956 (CABRIO GEARCASE) from stock
Near Mantua, Ohio 44255
Brian M
Job Details:
06/29/2020
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit smelling like propane and when hvac is on it worse and preheat takes to long Ran bake found no issue with igniting ran burners found that when burners are on and hvac is running the flames are dancing all over Called whirlpool they stated it was n
Near South Russell, Ohio 44022
Joe O
Job Details:
06/29/2020
FREEZER MAYTAG MZF34X16DW00 "Cc: gasket not sealing, leakingFound gasket will not seat correctly. Magnetic strip slid down in gasket. Needs door gasket. Customer to install. ; ordrng 1 W10850441 (gasket-dor19324), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping an
Near Concord Township, Ohio 44077
Jason N
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc unit still frosting in freezer sectionConfirmed some frosting still occurring in freezer. Checked gasket on both doors, both look good, no gaps. Evap fan is running, good airflow to ff section from damper. Found bag of product sitting across air retur
Near Beachwood, Ohio 44122
Corina H
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFC300EWH03 "CC unit is not cooling. Fans and compressor are running. Tapped the system 30” vacuum. a lot of oil on the floor. to replace the condenser and compressor. ; ordrng 1 WPW10346415 (Condenser) and 1 WPW10466675 (Compressor), used 1 Bpv31 from stock"
Near Cleveland, Ohio 44109
Dan
Job Details:
06/29/2020
WASHER MAYTAG MVW8230HC0 "Installed new user interface, op test good"
Near Aurora, Ohio 44202
Brian M
Job Details:
06/29/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cc unit still not baking Found control board not sending proper voltage to dsi board all the time and when it does ignite dsi board just clicking Needs dsi board and control Please but on cancellation if possible please squeeze customer into the 30th ; or
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
06/29/2020
WASHER WHIRLPOOL MVWB835DC4 "Found unit not draining,use shot vac to empty water check pump found a hair pin inside clear out ran calibration and auto test pass is draining ,opt test ok"
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Cc that the ice maker does not work. Checked tem found 37* on fresh food section and 1* degrees on freezer. Ice maker wasn’t cycling , and fill also ice inside bin customer was angry we replace ice maker anyway,opt test ok . Op test ok; used 1 W10882923
Near Cleveland, Ohio 44109
Dan
Job Details:
06/29/2020
RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint that elements are not working and of sparking from behind unit, found terminal block burned, installed new terminal block, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Painesville, Ohio 44077
Jason N
Job Details:
06/29/2020
DRYER SAMSUNG DV45K6200EWA2 "Cc unit not drying clothingCustomer states it takes a few cycles to dry clothing. Ran timed dry test on high heat, checked airflow at vent outlet, good airflow, good heat. Moisture sensor slippery with fabric softener residue as well as lint trap filter.
Near Conneaut, Ohio 44030
Jeff M
Job Details:
06/29/2020
RANGE AMANA AER6603SFW2 I tested the heating element it tested good needs the infinite switch I left the part with the cust just in case it is needed ; ordrng 1 WPW10434452 (switch-inf)
Near Brecksville, Ohio 44141
Corey L.
Job Details:
06/29/2020
WASHER MAYTAG MVWB855DC2 "Continued repair, installed controls, op test good"
Near Mentor, Ohio 44060
Jason N
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL GU2500XTPS3 "Cc unit not working, led high temp blinkingCould not enter diagnostics mode, called wp techline, Marc, based on unresponsive keypad and stuck in led blinking mode, keypad has failed most likely due to shorted key. Unit would need new keypad console. Cust
Near Cleveland, Ohio 44144
Dan
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW7300XW0 "Customer complaint that when they turn it on it kind of makes a noise and stops, ran diagnostics found f51(rps failure) error code, ran test cycle unit started to fill then stopped and flashed f51 error, found hub worn out, unit needs new hub; ordrng 1
Near Brooklyn, Ohio 44144
Dan
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that door handle broke off, confirmed, unit needs new handle; ordrng 1 WPW10268056 (Handle), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL KUDS35FXBL0 "Customer complaint dw leaking, confirmed, found water leaking from inlet valve chamber area where inlet tubing to unit from inlet valve supply leaking, unable to remove unit due to fixed copper piping lower floor and tightness, advised unit needs removed
Near North Kingsville, Ohio 44030
Jeff M
Job Details:
06/29/2020
DISHWASHER KITCHENAID KUDTD03FTSS2 Installed new part unit tested good
Near Cleveland, Ohio 44144
Dan
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint unit is not rinsing, ran diagnostics no error codes found, ran test cycle, all components working, unit is operating as designed"
Near South Euclid, Ohio 44121
Jason N
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Cc unit freezing food in ff sectionCust stated it will intermittently freeze food on the ff section. Ran diagnostics, both thermistors passed, damper operation normal. Replaced damper assembly/w thermistors using customer supplied pre id parts. Also advi
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
06/29/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint washer makes loud noise sometimes, ran high and low agitation and spins, no unusual noises heard, customer stated it did not make the sound she heard while I was there, advised customer to take a video recording of noise if it happens
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc that unit is not cooling at all, and that she woke up one morning and she found lost of water on the floor. Unit was unplug. Plugged unit back in , evap and condenser fan are running but compressor isn’t notice that the main control is making a clicki
Near Aurora, Ohio 44202
Brian M
Job Details:
06/29/2020
WASHER MAYTAG MVW7230HW0 Cc she had a smell Ran several test and found no smell Ran auto test and calibration OP Test Ok
Near Moreland Hills, Ohio 44022
Joe O
Job Details:
06/29/2020
WASHER MAYTAG MHW6630HC0 "Cc: not draining, not spinningFound error code f0e2(over suds). Ran quick test cycle. Found excess detergent under dispenser. Pressure hose checked good. Found customer is using a higher concentration he detergent. Advised customer on soap usage. Ran nor
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
06/29/2020
WASHER MAYTAG MVWB765FW3 Installed control and ui. Ran auto test and calibration. Op test ok
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTM404KPS0 Cc: door not closing properlyFound unit not leveled correctly. Adjusted front. Op test ok
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/29/2020
DISHWASHER MAYTAG MDB4709PAW3 "Cc unit not working Found UI board to be working intermittently and will only start on quick wash Needs UI board Est only ; ordrng 1 W10811160 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Complaint door won’t close Found unit to have sever tub damage, missing several pieces and upper rack rails and supports damaged Needs tub, springs, hinges rack track and rails ; ordrng 1 W10713320 (tub-dishwr) and 2 WP8270020 (door spring)s and 1 819400
Near Cleveland, Ohio 44111
Dan
Job Details:
06/29/2020
DRYER MAYTAG MEDX500BW0 "Customer complaint that unit is not working, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse , op test good ; used 1 3390719 ("
Near Cleveland, Ohio 44106
Jason N
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4850HW1 "Installed control board and drive motor. Ran auto test and calibration. Ran drain and spin test to verify repair. Op test no good, same chattering from underneath, this time even when ramping up to speed. Called wp techline, Rich, replace gearcase and dr
Near Lakewood, Ohio 44107
Dan
Job Details:
06/29/2020
RANGE FRIGIDAIRE n/a "Installed new regulator, op test good"
Near Lakewood, Ohio 44107
Dan
Job Details:
06/29/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Installed new dispenser, op test good"
Near Parma, Ohio 44134
Corey L.
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz drawer wobbles when opened, confirmed, found cross shaft dangling on right side, connector broken not allowing shaft to be reinstalled, unit needs right side bracket asm; ordrng 1 W10625068 (bracket)"
Near Mayfield, Ohio 44143
Corina H
Job Details:
06/29/2020
WALL OVEN WHIRLPOOL KODE500ESS04 Replaced the control. Heated both ovens to 450* lights did not flicker. Brought core back for return. L1 to n 120 volts dropping below 110 volts. Will make the lights flickers. Will need an electrician. Optest ok
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
06/29/2020
WALL OVEN KITCHENAID KEBS107SSS04 "Cc unit not working in bake Ran bake test, verified power from board relays to bake element, 242v. Broil element working. Unit needs bake element. ; ordrng 1 WPW10207398 (elmnt-bake8347), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44124
Jason N
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL ED2KHAXV001 "Cc unit still leaking underneathCustomer stated it’s seem to leak in a cycle pattern. Checked under unit, found evap drain tray cracked. Unit needs evap drain tray.; ordrng 1 WPW10614158 (tray-evap6509), used 1 SHIPPING (shipping and handling) from stock
Near North Royalton, Ohio 44133
Corey L.
Job Details:
06/29/2020
DISHWASHER AMANA ADB1400AGS1 "Replaced parts ordered, op test good"
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW 4800XQ1 The unit had a suds code and a basket speed fault I cleared the codes I ran a taco test unit tested good I ran a slow speed test unit tested good we calibrated the unit customer used too much soap I recommended only 2 tablespoons or switch to pods
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/29/2020
RANGE WHIRLPOOL WFE505W0HB2 Complaint glass came Off Found front glass to be off of unit and not damaged Reinstalled glass
Near University Heights, Ohio 44118
Jason N
Job Details:
06/29/2020
DISHWASHER KITCHENAID KUDS30IVBT3 "Cc unit cleaning dishes wellRan wash test, checked water pressure from spray arms, pressure is weak. Checked screen and filter assembly. Found debris blocking screen and inlet. Cleared debris, cleaned screen. Reran wash test. Spray pressure much improve
Near Geneva Township, Ohio 44041
Jeff M
Job Details:
06/29/2020
REFRIGERATOR GE n/a "The ice maker failed its getting power needs replaced. I checked all the normal spots I cannot locate the model and serial tag I told the customer when we return to try to get some info on the fridge so we can put it in our system ; ordrng 1 WR30X10093 (
Near Franklin Township, Ohio 44240
Brian M
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Cc unit frosting up and fridge not cooling Found bottom portion of door seal to be damaged Keeping door open and allowing warm air to enter and frost up freezer Needs door gasket ; ordrng 1 W10249195 (gasket-fip)
Near Parma, Ohio 44129
Corey L.
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed listed parts, op test good"
Near North Madison, Ohio 44057
Jeff M
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW6620HW0 The unit was not leveled from installation. The shipping bolts were left in place I re leveled the unit recalibrated the machine unit tested good
Near Cleveland, Ohio 44107
Dan
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 29 degrees, found ice maker had fallen of of mounts causing door to not close completely and frost to build up into evaporator fan,
Near Russell Center, Ohio 44072
Jason N
Job Details:
06/29/2020
DRYER MAYTAG MEDB765FW0 "Installed main control, overlay ui, and ui harness. Switched l1 and l2 at power cord connection on back of unit. Ran dryer op test. Op test good."
Near Parma, Ohio 44134
Corey L.
Job Details:
06/29/2020
DRYER WHIRLPOOL MEDC465HW0 "Customer complaint dryer making scraping could, confirmed, sound like it coming from rollers, unit leaning forward slightly, quoted to replace rollers with ts kit, ok, replaced parts in kit and leveled unit, op test good; used 1 4392065 (DRYER REPAIR KIT
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer complaint ice builds up on frz floor a few days after removing, confirmed found evap drain clogged, unit has new p-trap installed, quoted to clear clog and ice, ok, cleared clog from p-trap and ice from evap pan and frz floor, op test good"
Near Thompson Township, Ohio 44086
Joe O
Job Details:
06/29/2020
REFRIGERATOR AMANA AFD2535DES "Cc: not coolingFound unit has no frost pattern. Checked compressor. Unit is pulling .6 amps. Needs compressor, evaporator, and drier.Customer does not want to repair at this time"
Near Auburn Township, Ohio 44023
Brian M
Job Details:
06/26/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit not powering on Found UI not lighting up but when door is shut unit goes into drain mode Checked power at junction box getting proper voltage Reset power to unit still no operationNeeds UI and control ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW104
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Unit was plugged in. Compressor, condenser fan are working but evaporator fan is not. Unit has a good frost pattern. Found fan motor open not running ordering harness and motor fan ; ordrng 1 W11405276 (HARNESS ) and 1 WP2315549 (evap fan motor), used 1
Near Euclid, Ohio 44132
Dan
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 40 degrees, found evaporator frozen solid and jamming evaporator fan from spinning, unable to put unit into diagnostics, unit ne
Near Willoughby, Ohio 44095
Jason N
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making iceFound ice fill tube frozen. Checked power to fill tube heater, good at 119v ac. Checked resistance of heater, reading open. Called wp techline, Rich, replace freezer door. Advised customer that typical time for a door is 4-6weeks. C
Near Cleveland Heights, Ohio 44106
Dan
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "Customer complaint that unit is leaking, confirmed, found valve cracked, unit needs new valve; ordrng 1 WPW10498990 (Valve)"
Near Bainbridge Township, Ohio 44023
Brian M
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc lights out again Found freezer and side led out Replaced leds OP Test Ok
Near Auburn Township, Ohio 44023
Brian M
Job Details:
06/26/2020
DRYER SAMSUNG DV520AEPXAA Cc unit making noise Found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Garfield Heights, Ohio 44105
Dan
Job Details:
06/26/2020
RANGE WHIRLPOOL WFE505W0HS0 "Customer complaint that unit does not get hot at 350 degrees only around 400 degrees, oven temperature sensor is reading correct temperature, started bake for 350 degrees, bake element did not heat up, bake element is broken at the terminal, unit needs
Near Willoughby Hills, Ohio 44094
Joe O
Job Details:
06/26/2020
RANGE KITCHENAID KODE500ESS02 Installed lower blower fan checked connections for upper oven. Found loose connection. Reinserted connection. Ran test bake on both ovens. Op test ok
Near Eastlake, Ohio 44095
Jason N
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc unit ff section not coolingFound no airflow to ff section, freezer frosted up, air passages blocked. Steamed freezer clean, unblocked air passage and returns. Checked door gasket for potential leaks. All gaskets are in good shape, sealing good. Advise
Near MENTOR ON THE, Ohio 44060
Joe O
Job Details:
06/26/2020
FREEZER WHIRLPOOL WZF34X20DW01 Installed door. Op test ok
Near Painesville, Ohio 44077
Joe O
Job Details:
06/26/2020
WASHER KENMORE 110.2513241 "Cc: not spinning water outFound error code f0e5(off balance load) f0e2(over suds). Ran auto test, unit is not functioning during auto test. Ran calibration. Found hub stripped. Needs hub. Replaced hub. Ran auto test and calibration. Ran normal cycle, ran
Near Lakewood, Ohio 44107
Jason N
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Cc unit freezing food in ff section, now freezer is not freezing food.Cust stated it was freezing food on top shelf in ff section, now it’s normal but freezer is no longer freezing food. Confirmed freezer section at 28 degrees. Checked frost pattern on e
Near Cleveland, Ohio 44102
Corey L.
Job Details:
06/26/2020
WASHER MAYTAG MVWX700XW2 "Customer complaint clothes were dry after trying to wash, found long fill no fill error, cleared, found cold water turned off at valve, opened valve, op test good"
Near North Royalton, Ohio 44133
David R
Job Details:
06/26/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit not cooling. Customer had another company out, they checked everything all over and ultimately came to the conclusion the heat exchanger was the problem, cap tube was corroded and fell off. Looking over everything myself. Took off cover to the FF
Near Cleveland, Ohio 44103
Dan
Job Details:
06/26/2020
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not washing and draining itself, ran diagnostics found f8e1(long/no fill) error code, found hot water valve turned off, turned on started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Lorain, Ohio 44053
Gabriel P
Job Details:
06/26/2020
DRYER GE GTD75ECSL0WS Replace belt. Op test ok
Near Painesville, Ohio 44077
Joe O
Job Details:
06/26/2020
WASHER MAYTAG MVWX655DW0 "Cc: agitator not working, not spinning clothes outFound error code f0e5(off balance load). Ran auto test. Found hub stripped out. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"
Near Cleveland, Ohio 44111
Corey L.
Job Details:
06/26/2020
OTR MICROWAVE MAYTAG MMV1175JZ0 "Customer complaint mw not heating, confirmed, found mag failed, mag sent is damaged connection on mag damaged and loose, reordering mag; ordrng 1 W11391712 (MAG)"
Near Madison, Ohio 44057
Joe O
Job Details:
06/26/2020
REFRIGERATOR AMANA AFD2535DEQ Cc: hollow ice cubesFound no water pressure at dispenser. Placed bypass on filter head. Found water pressure returned. Advised customer unit needs water filter. Cycled ice maker. Ice maker not cycling. Needs ice maker.Customer does not want to repair at t
Near Cleveland, Ohio 44105
Dan
Job Details:
06/26/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint that unit does not wash, no model/serial tag, started normal wash cycle, unit filled, wash motor did not start, control is send 120 vac, Wash motor started when it was plugged back into control, op test good"
Near Timberlake, Ohio 44095
Jason N
Job Details:
06/26/2020
WASHER WHIRLPOOL WET4027HW0 "Cc unit needs leveled, and it leaked, and now it’s not turning onCustomer showed popRan diagnostics, no codes stored. Ran auto test, no water entering, found double valve turned off. Turned back on, ran auto test, op test good. No leaks found. Checked un
Near Lorain, Ohio 44053
Gabriel P
Job Details:
06/26/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Found door hinge off on left side. Put back together, checked springs , seal and inner door , pass. Op test ok"
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
06/26/2020
WASHER MAYTAG MVWC565FW0 "Customer complaint washer making loud noise and will not spin out clothes, sounds like noise is coming from hub, quoted to replace hub, replaced with ts part, op test no good, found pulley on motor slipping on motor shaft, unit needs new drive motor, dri
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
06/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc unit not making iceCustomer stated it stopped making ice for a few days, it started making ice over the weekend again, has been making ice since. Found ice container full of ice. Ran thermistor test 1, 2, and ice box thermistor 37. All passed. Ran man
Near Cleveland, Ohio 44135
Corey L.
Job Details:
06/26/2020
WASHER WHIRLPOOL WFW6620HW0 "Customer complaint wire fell off and water leaking from door, confirmed spring wire fell off bellow, nothing is damaged, spring has very good tension, reinstalled spring wire to outside of bellow, op test good"
Near Avon, Ohio 44011
Gabriel P
Job Details:
06/26/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 W10806457 was wrong part on box. Don’t need mullion it wasn’t installed properly took care issue ; ordrng 2 W11462342 (MODULE )s
Near Strongsville, Ohio 44136
David R
Job Details:
06/26/2020
REFRIGERATOR MAYTAG MCD2358WEM01 "Cc not dispensing water. Valves check good. Water is coming out but not from door. Water line in door crimped. Replaced with some off truck. Tested, good. Op test ok"
Near Shaker Heights, Ohio 44120
Dan
Job Details:
06/26/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Customer complaint that unit is not cooling properly, freezer section temperature at 26 degrees, fresh food section temperature at 50 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, unit
Near Mentor, Ohio 44060
Jeff M
Job Details:
06/26/2020
REFRIGERATOR GE CFE29TSDCSS Installed new part unit tested good
Near Mentor, Ohio 44060
Jeff M
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRF560SMYB00 Installed new part unit tested good
Near Cleveland, Ohio 44128
Dan
Job Details:
06/26/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint that door is hard to close, loosens door catch, op test good"
Near Orange, Ohio 44022
Brian M
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL MRT118FFFH01 Cc unit not working Found no frost pattern on evap Checked compressor Found compressor not running Removed start device and found it damaged Replaced using truck stock Wait several minutes then checked frost pattern Normal frost pattern showed Advised to
Near Avon, Ohio 44011
Gabriel P
Job Details:
06/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc that the dishes still wet at the end on the cycle. Ran diag , found no error codes. Ran auto test,pass heating element is working. Checked temp on heating element found 180* degrees , pass. This unit does not have a blower. Advice cust to dry dishes a
Near Grand River, Ohio 44045
Jeff M
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE00 I removed the evaporator compressor filter. There was no Freon to recover soldered new components in place put it in a vacuum for 20 minutes unit tested good added 5.5 ounces of Freon frost pattern started to develop in the fresh food evaporator. I recomm
Near Chester Township, Ohio 44026
Jason N
Job Details:
06/26/2020
REFRIGERATOR KITCHENAID KSSS42MDX05 "Cc unit not making ice, water line issue.Checked water valve function, good power to valve. Checked water pressure to valve from source line, no pressure. Advised customer to contact plumber at this point to locate shut off valve and possibly replace."
Near Bedford, Ohio 44146
Brian M
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Cc of leak Found leak coming from valve Needs water valve Customer wants to install but will but on schedule ; ordrng 1 WPW10238100 (valve-inlt)
Near North Royalton, Ohio 44133
David R
Job Details:
06/26/2020
RANGE KITCHENAID KEBS109BWH00 "Cc unit not turning on. Found fuse open. Replaced from t/s. Tested fan, good. Ran bake at 350*, good. Op test ok; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Beachwood, Ohio 44122
Jason N
Job Details:
06/26/2020
MICROWAVE WHIRLPOOL WMH31017HS "Installed control board, op test no good, same error f1e4 when trying to start a cycle. Called wp techline, Austin, checking power to relay on board via secondary door switch, jumped out and ran cycle. Secondary door switch stuck closed. Replaced door sw
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc that the unit still building up frost in freezer and fresh food section is warmer now. Checked temp found 2* on freezer and 55 * degrees on fresh food section. Found damper not opening, try to go on diag test 3 still not working. The damper is not let
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
06/26/2020
DISHWASHER KITCHENAID KUDS30FXSS1 Found error code 2-1 user interface stuck key. Found door seal broken on right side also wheels on top rack are broken and rack is not having good contact with the feed tube. Ordering parts. ; ordrng 1 W10712394 (adjuster) and 1 W10864081 (gasket) and 1 W
