Near Middlefield, Ohio 44062
Brian M
Job Details:
05/22/2020
WASHER MAYTAG MVWB765FW3 Cc agitator is loose Found bolt to be backed out added blue lock tite and put back in Ran auto test and calibration OP Test Ok
Near Kipton, Ohio 44074
David R
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Cc food freezing in FF section top shelf, also said it has been fine and working correctly the past couple of days. Replaced parts. Tested damper to make sure it was opening and closing properly, good. Also raised temp settings (211/212 in diagnostics) i
Near Avon Lake, Ohio 44012
Corina H
Job Details:
05/22/2020
WASHER MAYTAG MVWX655DW0 CC that there is a loud noise in an agitate. Ran diag no codes. Ran a manual agitate and a spin. Ran a calibration. Started a normal cycle with clothes. Found the gearcase
Near Chardon Township, Ohio 44024
Jason N
Job Details:
05/22/2020
DRYER MAYTAG MGD9700SQ0 "Cc unit squealing noise when startingFound belt idler pulley and rear roller seized. Replaced using truck stock repair kit. Op test good, no abnormal noises.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Austinburg Township, Ohio 44010
Jeff M
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit tested good
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW7300DW1 Installed lid. Ran test cycle. Op test ok
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Cc that the fan had a little piece of foam loose and was making a noise. Cust turn power off and the piece fell down. She wanted that piece of foam out, she was concerned that something might happen later. Remove foam. Op test ok"
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/22/2020
DRYER MAYTAG MEDB765FC0 Found a piece of plastic inside blower housing. Cleared out. Op test ok
Near Cleveland, Ohio 44108
Corina H
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4850HW0 CC that the unit is not working. Checked terminal block 0 volts. Flipped the breaker. Unit started working. Optest ok.
Near Painesville Township, Ohio 44077
Jason N
Job Details:
05/22/2020
DRYER FRIGIDAIRE CRER5700AS0 "Cc unit not heating Confirmed no heat on on cycle. Checked power in to unit. Good at 245v. Checked thermals, found heater element coils open. Unit needs heater assembly.Customer not repairing, estimate only."
Near Cleveland, Ohio 44112
Corina H
Job Details:
05/22/2020
WASHER MAYTAG MVW7232HW0 CC that the unit it will not wash. Found the hot water turned off. Turned the water on. Started the normal cycle. Optest ok.
Near Cleveland, Ohio 44110
Corina H
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4850HW0 CC that the door pops open when running. Found the door latch is loose. Replaced the latch from t/s. Optest ok. ; used 1 279570 (LATCH) from stock
Near Garfield Heights, Ohio 44125
Corey L.
Job Details:
05/22/2020
WASHER AMANA NTW4516FW2 "Customer complaint washer stopped on wash cycle, confirmed when plugged in wash cycle paused, resumed cycle, lid not locking, ran diagnostics found motor speed fault stuck key and lid lock failure, cleared, tach test passed, ui test passed, found lid loc
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KSSC48FMS00 "Found no air going through fridge from damper but damper is working found ice building behind it blocking the air flow also found two services pointer with this issue customer wants us to just steam ice buildup and see if it take care issue if not they w
Near Madison, Ohio 44057
Jeff M
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5000DW3 Control there’s an update for there’s a service pointer talking about the machine going off balance control board replaced. The unit itself has enough balance code; ordrng 1 W11417466 (CONTROL )
Near South Amherst, Ohio 44001
Gabriel P
Job Details:
05/21/2020
COOK TOP JENN-AIR JED8430ADW "Button was defective as well put rest of parts in,opt test ok look at dave pvr ; O-emld tckt"
Near Lakewood, Ohio 44107
Dan
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL ADB1400AGW1 "Customer complaint that unit is leaking soap, started normal wash cycle, found unit not draining, found knock out plug still in garbage disposal, removed, excessive suds build up in tub is causing unit to leak suds, advised customer to run clean dishwas
Near Perry Township, Ohio 44057
Jeff M
Job Details:
05/21/2020
WASHER MAYTAG MAV6000AWW Ran the unit multiple times during a spin with and without load. Could not duplicate the issue
Near Cleveland, Ohio 44107
Dan
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that freezer section drawers keep falling off of track, found upper drawer not properly mounted, corrected, middle drawer is getting caught on a box in the freezer section , unit is operating as designed"
Near Brooklyn, Ohio 44144
Dan
Job Details:
05/21/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not cleaning the dishes, started normal wash cycle, unit filled, wash motor never started, found connection at control losse, reset, wash motor started, op test good"
Near Parma, Ohio 44134
Dan
Job Details:
05/21/2020
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit was shaking, customer tried to cancel, cycle wouldn’t cancel, ran diagnostics found f7e1(basket speed fault), f0e5(off balance ), and f2e1(stuck key) error codes, optical sensor passed tachometer test, found hub worn out, in
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/21/2020
DISHWASHER KITCHENAID KDTE104ESS0 I found glass in the pump removed the glass op tested good
Near Parma, Ohio 44134
Dan
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint that unit is not cooling, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from st
Near Valley View, Ohio 44125
Dan
Job Details:
05/21/2020
RANGE WHIRLPOOL WFE515S0EB0 "Customer complaint that unit is not heating properly, started bake for 350 degrees, temperature after preheat at 357 degrees, unit is operating as designed"
Near Solon, Ohio 44139
Brian M
Job Details:
05/21/2020
REFRIGERATOR MAYTAG PTB19BBGRB Cc unit not cooling found thermostat not working properly jumped out thermostat and found compressor not able to run relay is burnt out Needs thermostat and relay ; ordrng 1 61005790 (cntrl-temp) and 1 12002794 (overload release)
Near Cleveland, Ohio 44102
Corina H
Job Details:
05/21/2020
RANGE HOOD KITCHENAID KVWB600HBS "Replaced the hood. When installing it, scratched the bottom. The plastic wrap is very difficult to remove. Paint in chimney is very sensitive to scratches. Will need a new chimney ; ordrng 1 W11293972 (CHIMNEY )"
Near South Amherst, Ohio 44001
David R
Job Details:
05/21/2020
COOK TOP JENN-AIR JED8430ADW "Whole assembly malfunctioned, knob was not included. Ordering knob, customer to put on themselves, if any questions we will come back out. ; ordrng 1 71003549 (knob- fan)"
Near Amherst, Ohio 44001
Gabriel P
Job Details:
05/21/2020
WASHER MAYTAG MVWX500XW2 Customer had heavy load will need motor and shifter and cam and pulley shields took pictures of damage parts customer will not repair
Near South Russell, Ohio 44022
Brian M
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Customer showed pop took pic Cc unit not making ice Found ice maker rotating but not calling for water Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Brooklyn, Ohio 44144
Corey L.
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint fridge ceiling and frz lights out and there is a loud noise, confirmed noise is coming from damper control, unit needs damper control and module, replaced module with ts part, tightened frz door handle; ordrng 1 WPW10479155 (control),
Near Bainbridge Township, Ohio 44023
Brian M
Job Details:
05/21/2020
WALL OVEN KITCHENAID KEBS208SSS04 Installed broil and bake element Ran test bake OP Test Ok
Near Concord Township, Ohio 44077
Jason N
Job Details:
05/21/2020
WASHER KENMORE 110.3163261 "Cc unit not draining, water in tubConfirmed water in tub, ran manual drain, drain only humming. Drained tub, pulled drain pump, found lint buildup with hair clip bound up in impeller. Removed and ran auto test. Unit function is normal. Op test good."
Near Elyria, Ohio 44035
Gabriel P
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Ice maker was off. Turn ice maker on. Op test ok
Near North Olmsted, Ohio 44070
David R
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Cc ice on bottom of freezer. Went to back and pulled off duck bill, water rushed out. Duck bill was clogged, cleared. Made sure no other blockages. Good. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
Near Concord Township, Ohio 44060
Joe O
Job Details:
05/21/2020
RANGE WHIRLPOOL WFE550S0HZ1 Installed switch and burner. Tested. Op test ok
Near Cleveland, Ohio 44113
Corina H
Job Details:
05/21/2020
DISHWASHER MAYTAG MDB6769PAS1 Replaced the ui . Started a cycle. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced parts. Optic is not solid red. Icemaker called for water. Op test ok
Near Mentor, Ohio 44060
Jason N
Job Details:
05/21/2020
RANGE WHIRLPOOL WFG975H0HZ0 "Cc unit burners turn on too easy when bumpedChecked unit burner knobs, functions is normal, cannot turn knobs unless pushed in, locks are working correctly. Advised accidental bump turn on can exist on any typical gas range with burner knobs facing out.
Near Cleveland, Ohio 44108
Joe O
Job Details:
05/21/2020
WASHER AMANA NTW4516FW3 "Cc: not going to wash cycleFound drain hose sitting on the floor. Advised customer the drain needs to be 36 in, roughly the height of the washer. Ran auto test and calibration. Op test ok"
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/21/2020
WASHER KENMORE 110.429222 "Cc unit not doing anything. Buttons and lights will come on. When trying to press and hold start, unit will not go into cycle. Not locking, could not find exact tech sheet or any on unit, used “MHWE300VW11”. Went through tech sheet, checks pins on door l
Near Aurora, Ohio 44202
Brian M
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Installed led modules OP Test Ok
Near Cleveland, Ohio 44103
Joe O
Job Details:
05/21/2020
WASHER MAYTAG LSE7806ACE Installed water valve. Ran test cycle. Op test ok
Near Westlake, Ohio 44145
Corina H
Job Details:
05/21/2020
WASHER MAYTAG MVWX655DW1 "CC that the motor starts on. Found the drain pump is staying on. Held the start button in unit it turned off. Ran diag F7E5 – SHIFTER FAULT, ran a manual spin and agitate. Ran a calibration. Started a rinse and spin with towels. Optest ok. Cust is trying
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5540SQ0 "Cc unit not spinning out and noise.Customer states on last load, unit didn’t spin out, and there was debris on bottom of tub. Found tub rusted out and separated. Unit needs tub. ; ordrng 1 W10389328 (basket & bal ring21634) and 1 WP21366 (nut-spaner446)
Near University Heights, Ohio 44118
Jason N
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL GARF06XXMG00 "Cc unit not running, not coolingChecked power in to unit, good at 124v. Compressor not running, checked voltage to ptc relay, good at 122v. Unit needs ptc start relay. Parts are nla."
Near Aurora, Ohio 44202
Brian M
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW8000DW2 Cc of lf error Found hot water not entering and cold was leaking Replaced water valve Ran test cycle and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
Near Cleveland, Ohio 44103
Joe O
Job Details:
05/21/2020
DRYER ROPER RED4516FW0 Cc: long dry timesFound vent blocked with lint. Ran unit disconnected. Unit cycling heat. Advised customer to have venting cleaned. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type
Near Cleveland, Ohio 44111
Corey L.
Job Details:
05/21/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not spinning out, found drain hose installed too low advised hose must be installed at least 39” from the ground, found piece of plastic that did not look like it came from the unit in belt shroud and knocked belt off pulley, re
Near Cleveland, Ohio 44111
Corey L.
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint of a loud noise, confirmed found ff evap frozen solid, unable to remove foam cover without damaging, thermistor checks passed from control, ordering controls and thermistor to be safe, crisper drawer was frozen to evap from ice build u
Near Euclid, Ohio 44123
Jeff M
Job Details:
05/21/2020
WASHER MAYTAG MVWC565FW Installed new part unit tested good
Near Willoughby, Ohio 44094
Jeff M
Job Details:
05/21/2020
WASHER MAYTAG MVWB850YG0 "Bearing have failed needs replaced. The unit is over seven years old there’s a good chance that tub might not come out easily. ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING) from stock"
Near Walton Hills, Ohio 44146
Dan
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that unit is not making ice, ran ice maker error codes found e5(ice maker thermistor is bad) error, unit needs new ice maker ; ordrng 1 W11294907 (icemaker)"
Near Walton Hills, Ohio 44146
Dan
Job Details:
05/21/2020
DRYER ROPER RED4516FW0 "Customer complaint of no heat and timer is not working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Concord Township, Ohio 44077
Jeff M
Job Details:
05/21/2020
DISHWASHER KITCHENAID KDTE234GPS0 I remove some material from the plug to allow it to sit all the way inside the cabinet. The mounting screw was preventing the plug to fit flush on the dishwasher cabinet
Near University Heights, Ohio 44118
Dan
Job Details:
05/21/2020
WALL OVEN KITCHENAID KEBS207SSS04 "Customer complaint that upper oven is not working and of chirping sound, chirping sound is coming from cooling fan, unit needs new cooling fan, upper element is not heating, found thermal fuse open, unit needs new thermal fuse; ordrng 1 WP8303972 (blo
Near Aurora, Ohio 44202
Brian M
Job Details:
05/21/2020
RANGE FRIGIDAIRE LGEF3045KFK "Cc of no stop beeping and error of f11 Found unit to have a none stop beep of f11 error Followed tech sheet Tech sheet advises to replace main control board Est only ; ordrng 1 5304495520 (kit) and 1 316419821 (overlay), used 1 SHIPPING (shipping and han
Near North Olmsted, Ohio 44070
Corina H
Job Details:
05/21/2020
REFRIGERATOR MAYTAG MFI2568AES "CC that the door flap to the ice. Will need a main control. Cust can install the part. Cust does know there could be a core and knows what to do to return the control. ; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44135
Corina H
Job Details:
05/21/2020
RANGE WHIRLPOOL WFE505W0JZ0 CC that the oven control is blank. Found the black wire to the terminal block it’s burnt. Replaced the wires and terminal block. Brought control back for return. Heated oven to 350*. Optest ok.; used 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock
Near Strongsville, Ohio 44149
Corey L.
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Customer complaint water in deli drawer again and frz is not cooling well and sounds like a jet taking off sometimes, compressor is very loud, confirmed temps were 47 ff and 38 frz, found ball of ice on top right frz evap, neither evap had frost pattern,
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/21/2020
WASHER MAYTAG MHW7100DW0 "Cc wet load at end of cycle. F8E3 error code, overflow. Blew through pressure hose, good, no blockage. Went through diagnostics , tested good. Ran a load of towels on normal, then switched over to drain and spin, ran whole cycle on max spin, load came ou
Near Cleveland, Ohio 44113
Joe O
Job Details:
05/21/2020
OTR MICROWAVE AMANA AMV2307PFS3 "Cc: burning smell, not heating, vibration noiseFound electrical burning smell. Unit pulling 8.2 amps. Checked wiring and control. Found no burning. Needs mag diode and capacitorMag shows out of stock. Office to reschedule; ordrng 1 W10754299 (magnetron)
Near North Ridgeville, Ohio 44035
Gabriel P
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced seal. Ran diagnostics,opt test ok also level legs cause it has a costmetic damage on legs warranty would not cover cause the bought unit on clearance special found no leak"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAF10 Replaced part for cust. Op test ok.
Near Cleveland, Ohio 44135
Corina H
Job Details:
05/21/2020
RANGE WHIRLPOOL WFE320M0ES2 "Unit was pulled out when arriving. Cust showed pop, sent pic. CC that the oven does not heat. Checked the terminal block, good. Checked the bake element, good. Checked the bake 0 volts when on. Will need a new control. ; ordrng 1 W11122560 (cntrl-elec)"
Near Olmsted Township, Ohio 44138
Corey L.
Job Details:
05/21/2020
DRYER MAYTAG MEDE250XL0 "Customer complaint dryer makes a squeaking noise, confirmed, found pulley failed, quoted to replace with ts part, replaced pulley, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL WDT970SAHW0 "Cc that the unit does not start. Found error code 2-2 No response from UI. Checked connection and found harness wire from main control to UI loose not connecting properly Replaced from surplus , part #W10898167. Ran calibration, pass. Op test ok."
Near Aurora, Ohio 44202
Brian M
Job Details:
05/21/2020
WASHER MAYTAG MVWX655DW2 Cc of unit not spinning Found error for overload and suds Ran auto test no issue found ran calibration OP Test Ok Advised on weight and soap usage
Near Westlake, Ohio 44145
Corey L.
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Customer complaint of water leaking from around filter area, confirmed, found water leaking from filter connection, unit needs filter housing; ordrng 1 W11194438 (housing), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/21/2020
RANGE WHIRLPOOL WFG540H0AS1 Replaced harness wire. Preheat at 350* . Op test ok
Near Streetsboro, Ohio 44241
Brian M
Job Details:
05/21/2020
RANGE KITCHENAID KFGD500EBS00 Installed glass door OP Test Ok
Near Garfield Heights, Ohio 44105
Joe O
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Cc: low water pressure at dispenser, slow ice productionFound low water pressure to unit. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve
Near Kirtland, Ohio 44094
Jason N
Job Details:
05/21/2020
REFRIGERATOR KENMORE 596.785738 "Cc unit died on him, also it’s not cooling Confirmed unit not cooling, compressor is not running. Compressor is hot, start relay only clicking. Compressor is seized up. Unit needs compressor. Customer not repairing at this time, estimate only."
Near Brook Park, Ohio 44142
Corina H
Job Details:
05/21/2020
DRYER WHIRLPOOL WGD8540FW1 CC that there is a loud noise and can not set settings. Advised cust the settings are default where you can not select setting temp on every cycle. Should cust which settings you can select. Could not duplicate the noise. Optest ok.
Near Garfield Heights, Ohio 44125
Joe O
Job Details:
05/21/2020
DRYER AMANA NED4655EW1 Cc: noiseFound debris stuck in the felt. Removed debris. Ran test cycle. Op test ok
Near Bay Village, Ohio 44140
Corey L.
Job Details:
05/21/2020
DRYER WHIRLPOOL MDE2300AYW "Customer complaint dryer squeaking, confirmed, found rollers failed, quoted to replace using ts parts, ok, replaced bearings, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Strongsville, Ohio 44136
David R
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc not dispensing water/ice. Got here today, customer said everything is working. Checked over ice/water. Working correctly. Good. Op test ok"
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
05/21/2020
DRYER WHIRLPOOL MEDC465HWO I found the door switch partially faulty it still worked but it clicked twice. It was in the process of failing but I did find the heating element grounded in the fuse blown. Installed new part unit tested good ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY R
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc that the unit dispense water and ice intermittently and unit is loud. Found that the door is not pressing door switch. Also motor fan had ice all around shaft of motor loose,ordering parts needed ; ordrng 1 W11307224 (dor-fip) and 1 W11334745 (FAN) an
Near Parma Heights, Ohio 44130
Corina H
Job Details:
05/21/2020
DRYER WHIRLPOOL MEDX655DW1 Replaced the wire harness. Optest ok.
Near Munson Township, Ohio 44024
Jason N
Job Details:
05/21/2020
DISHWASHER GE GDT580SSF7SS "Cc unit door not shutting, cannot start unit.Found unit door latch assembly broken. Unit needs door latch. Customer not repairing at this time, estimate only."
Near Montville, Ohio 44064
Jason N
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW8040DW4 "Cc unit making noise and not draining / wet clothes Ran diagnostics, found codes f9e2 for water ring detected, pump drive, f0e3 for overload. Ran auto test, found clicking noise coming from drain pump. Pulled drain pump, found metal debris in impeller. R
Near Elyria, Ohio 44035
Gabriel P
Job Details:
05/21/2020
DRYER WHIRLPOOL MEDB765FW0 Seal came of door took pictures will need to order is defective ; ordrng 1 WPW10354795 (seal-door)
Near Cleveland, Ohio 44128
Joe O
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Installed ff door gaskets. Op test ok
Near Beachwood, Ohio 44122
Joe O
Job Details:
05/21/2020
DRYER SAMSUNG DV45H6300EW/A3 "Installed thermal cut off, found idler pulley worn out. Replaced idler pulley. Op test ok; used 1 DC93-00634A (IDLER PULLEY4442) from stock"
Near North Royalton, Ohio 44133
Corina H
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFF302ESS02 Replaced the handle. Optest ok.
Near Eaton Township, Ohio 44044
David R
Job Details:
05/21/2020
RANGE WHIRLPOOL KSEB900ESS0 "Cc taking a long time to get to temp. Checked element, good. Checked connection to element, felt a little loose. Tightened everything up, made sure power was coming down to bake element, set to 350* tested, than set to 400*. Tested. Not getting up to tem
Near Brecksville, Ohio 44141
Corina H
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the unit is not draining. Checked drain pump, cleared. Drain pump is running. Optest ok."
Near Grafton, Ohio 44044
David R
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc water not coming out dispenser. Temps test good. Tested water coming from house and also all valves, good. Took off cover to reservoir, found frozen. Damper not closing all the way. Talk to techline, Ed, documentation systems down. Went over checking
Near Burton, Ohio 44021
Brian M
Job Details:
05/20/2020
RANGE WHIRLPOOL WFE320M0ES2 Cc unit will not heat Found both elements within range found unit getting power but control is not sending power to elements needs control and recommend replacing thermostat ; ordrng 1 W11122560 (cntrl-elec) and 1 WPW10181986 (sensor)
Near North Olmsted, Ohio 44070
Corina H
Job Details:
05/20/2020
WASHER AMANA NTW4516FW3 CC that there is a noise in a spin cycle. Ran diag no codes. Ran a manual agitate no noise. A spin a loud squealing noise. Called t/l Ed to stretch the splutch spring and to replace the motor. ; ordrng 1 W10890624 (motor-drve)
Near Madison Township, Ohio 44057
Jeff M
Job Details:
05/20/2020
WASHER MAYTAG MHW5630HW0 Bello it’s not ripped needs motor that’s part of the service pointer motor needs replaced and there is water leaking out of the dispenser needs a new soap dispenser; ordrng 1 W11316600 (drawer) and 1 W11354541 (STATOR )
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc that the unit is not cooling. Check temp found Freezer 20* and fresh food section 45*. Called whirlpool tech line. Ask to replace compressor ran test 38 compressor speed plug in killer watt meter use wattage read 160 on 100 speed is not far over he s
Near Lakewood, Ohio 44107
Corey L.
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW00 "Customer complaint fridge fan keeps running and there is a noise, confirmed noise coming from damper not finding a position and continuously runs, unit needs damper motor; ordrng 1 WPW10257451 (damper), used 1 SENIORDISCOUNT (senior discount), and 1 SHI
Near Cleveland, Ohio 44120
Dan
Job Details:
05/20/2020
WASHER MAYTAG MVWC450XW4 "Customer complaint that unit would not advance passed sensing, ran diagnostics found f7e1(basket speed fault) error code, tachometer test shows optical sensor is not reading basket, bearings in gearcase are worn, unit needs new gearcase and shifter; ord
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details:
05/20/2020
WASHER WHIRLPOOL WTW7300DW1 "Cc: lid not closingFound lid broken and hinge putting force on the top of the lid. Needs lid; ordrng 1 W11101059 (lid18874), used 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, Ohio 44077
Jeff M
Job Details:
05/20/2020
N/A N/A JSD2789GES The unit is not going to defrost cycle the heating circuit tested good needs new defrost control module which is discontinued; ordrng 1 61003990 (sub 61005988)
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Cc: beeping noise, door not shutting correctly, moisture build up between doorsFound mullion not sitting correctly, adjusted doors to raise mullion. Adjusted mullion heater to always on to keep moisture down between doors. Could not duplicate beeping. Op
Near Concord Township, Ohio 44077
Jason N
Job Details:
05/20/2020
RANGE HOOD JENN-AIR n/a Installed bulbs in unit. Illumination returned. Op test good.
Near Cleveland, Ohio 44110
Corey L.
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Customer stated an exchange is being done on this unit but the company hasn’t called back, Replaced parts listed and repaired evap line leak found on previous connection installed, held 29” vac for 15 and added 4.5 oz of r134a, pressures stable, frost pa
Near Cleveland, Ohio 44135
Dan
Job Details:
05/20/2020
REFRIGERATOR GE GTE18ITHDRWW "Customer complaint that fresh food section door is not sealing and of frost build up in freezer section, found bottom of fresh food section door gasket hanging off of door, door gasket has pop spilled on it causing it to pull out of groove when opened,
