Near Cleveland, OH 44105
Corey L.
Job Details:
07/10/2019
REFRIGERATOR WHIRLPOOL ET1CHMXKQ09 "Customer complaint fridge has water dripping inside, confirmed found evap drain clogged, cleared ice and debris through drain tube, op test good"
Near Chagrin Falls, OH 44022
Dan
Job Details:
07/10/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0 Installed new door panel
Near Cleveland Heights, OH 44106
Jason N
Job Details:
07/10/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Installed freezer light module. Illumination returned to all lights. Op test good.
Near Walton Hills, OH 44146
Dan
Job Details:
07/10/2019
WASHER WHIRLPOOL WTW4816FW "Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, valves open and close, unit is operating as designed"
Near Concord Township, OH 44077
Brian M
Job Details:
07/10/2019
DISHWASHER GE GDT655SSJ0SS Installed Ui board per GE Techline Ran test cycle no goodCalled GE Techline back they stated that i should have replaced Main ControlTold them that I was told by Techline that the main board was not the issue and just to replace the UI board Called and sp
Near Maple Heights, OH 44137
Nicholas F.
Job Details:
07/10/2019
RANGE WHIRLPOOL WFG525S0HZ1 Cc oven not working comfirmed installed spark module and control op test good
Near Brooklyn, OH 44144
David R
Job Details:
07/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran service test. No error codes, all components are working good, heater is good. No signs of burn marks or no indication that anything was burned at all. Op test ok"
Near Brimfield Township, OH 44240
Brian M
Job Details:
07/10/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 Complaint bracket broke Found top mounting bracket to be pushed in Took apart unit and reinstalled mounting tabs OP TEST OK
Near Columbia Township, OH 44028
David R
Job Details:
07/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc water leaking, found water on floor left side of unit. Ran service test, no error codes, let run all the way through. Checked spray arms to make sure nothing was stuck in them. Took off panel, water is getting behind vent assembly. Gasket has slit in
Near Concord Township, OH 44077
Arthur V
Job Details:
07/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Found ice bucket half full so unit is not making too much ice. The main issue now is that the ice bucket is extremely hard to remove. After removing it I applied some lubricant to the release mechanism and the slides and the edges around the bucket face.
Near Wickliffe, OH 44092
Joe O
Job Details:
07/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: not coolingFound freezer section temps at 19 degrees, ff temps at 60 degreesEvap has full frost patternChecked power to unit, outlet to unit has open groundAdvised customer to have electrician look at electricalFound a correct outlet Put unit in manu
Near Cleveland, OH 44120
Jason N
Job Details:
07/10/2019
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven not heating or staying hotRan bake test to 350 degrees, ignitor drawing 2.8a, then drops. Ignitor weak, may or may not light sometimes. Replaced ignitor using truck stock. Reran bake test to 350. Op test good.; used 1 12400035 (IGNITER) from
Near North Olmsted, OH 44070
David R
Job Details:
07/10/2019
RANGE WHIRLPOOL WFE505W0HS1 Replaced glass and liner. Tested. Op test ok
Near Maple Heights, OH 44137
Dan
Job Details:
07/10/2019
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint of suds error and f3e1 error, customer had unit running, so error showed, ran diagnostics found f3e1(water level system) and f9e1(long drain) error codes, found filter basket clogged, cleared , ran test cycle, op test good"
Near Avon Lake, OH 44012
Corina H
Job Details:
07/10/2019
DRYER WHIRLPOOL WED5620HW0 "CC that the unit has moisture in the drum. Checked the outside vent, no air flow. Advised cust to have the vent cleaned. Recommend dryer vent wizard. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."
Near Conneaut, OH 44030
Arthur V
Job Details:
07/10/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Ran unit. Water not hot enough. Advised customer water should be at 120degF when entering dishwasher and running water at the sink first is necessary. Unit working as designed. Advised customer in users guide where it explains washing plastic items
Near North Ridgeville, OH 44039
David R
Job Details:
07/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ "Replaced brackets, tested. Op test ok"
Near Bainbridge Township, OH 44023
Jason N
Job Details:
07/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not drying Ran diagnostics cycle, code f7e1 for no heat. Forgot to clear codes in diagnostics cycle last time to when replacing wash pump. Ran diagnostics cycle, heater circuit reactivated, heater turned on. Op test good."
Near Seven Hills, OH 44131
Nicholas F.
Job Details:
07/10/2019
WASHER MAYTAG MVWB765FW3 Cc washer is not starting.started normal cycle unit filled and began agitating.drained unit then ran drain and spin cycle.unit drained and spun.ran diagnostic found f0e4(spin limit by water temps)customer advice me that installer hooked up fill hoses wron
Near Parma, OH 44134
Nicholas F.
Job Details:
07/10/2019
WASHER MAYTAG MVWX655DW1 Installed door latch from truck stock.door latch that was sent was no good.installed water valve and control.op test good.; used 1 W11307244 (DOOR LOCK) from stock
Near Maple Heights, OH 44137
Dan
Job Details:
07/10/2019
DRYER MAYTAG MDE9700AYW "Installed new thermostat, op test good"
Near Parma Heights, OH 44130
Dan
Job Details:
07/10/2019
DRYER MAYTAG MGDZ600TW2 "Installed new control, op test good"
Near Fairview Park, OH 44126
Corey L.
Job Details:
07/10/2019
MICROWAVE JENN-AIR JMW2430DP01 "Customer complaint light randomly turns on throughout the night hours after it has been used and have to press the two buttons it takes to turn the light off/on like there is a ghost, turned light off and on several times without failure, ran diagnostics
Near Brooklyn, OH 44144
Dan
Job Details:
07/10/2019
WASHER WHIRLPOOL WTW4616FW2 "Installed new lock and control, op test good"
Near Lorain, OH 44053
Gabriel P
Job Details:
07/10/2019
REFRIGERATOR GE CFE28USHCSS Replace parts order opt test ok
Near Lorain, OH 44055
Gabriel P
Job Details:
07/10/2019
VERTICAL FREEZER MAYTAG MZF34X16DW00 Replace all parts opt test ok
Near Chardon, OH 44024
Jason N
Job Details:
07/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit beeps after dispensing waterCustomer not running a filter in unit, nor a bypass. Customer has home filtration system. Unit needing filter reset, “ reset” filter pressing water filter switch. Water filter alarms reset, op test good. Advised custom
Near Shaker Heights, OH 44122
Corey L.
Job Details:
07/10/2019
REFRIGERATOR WHIRLPOOL ED5LTAXVL00 "Customer complaint ice build up under ice bin and in ice chute, confirmed ice chute frozen solid, found ice chute door seal damaged, ordering ice door chute seal; ordrng 1 WP2180353 (door-chute)"
Near Conneaut, OH 44030
Arthur V
Job Details:
07/10/2019
WASHER WHIRLPOOL WTW4800XQ4 Found unit getting 2 error codes both pointing to a actuator. Replaced actuator and recalibrated unit. Op test good Unit in a extremely wet environment. Advised customer who was already aware ; used 1 WPW10006355 (ACTUATOR) from stock
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
07/10/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 Cc: not cooling in ff sectionCustomer advised that the unit is cooling now but was not cooling for 2-3 days priorFound temps in ff section at 38 degreesRan diagnosticsAt this time unit is functioning as designedOp test ok
Near Amherst, OH 44001
David R
Job Details:
07/10/2019
WALL OVEN WHIRLPOOL WOD51ES4EB01 "The hinges are not the problem. The door is catching on the trim and making the door lift a little before closing causing the noise. Trim and hinges have already been replaced and still unit making noise. Tried to manipulate the trim because it was bent,
Near Lakewood, OH 44107
Corina H
Job Details:
07/10/2019
WASHER GE GTW460ASJ6WW CC that the unit doesn’t finish a cycle. Found the drain hose on the ground. The hot and cold water are reversed. Advised cust to rinse the drain hose. Switched the hoses. Started a rinse and spin. Optest ok.
Near Cleveland, OH 44109
Corina H
Job Details:
07/10/2019
WASHER MAYTAG MVWC415EW1 "CC that the unit will not work and overfilled with water. No damage to the basement. Cement walls and floors, nothing was wet when I arrived. Found the control on rinse and spin. Ran a calibration. Started a normal cycle and the washer did overflow, adju
Near Painesville, OH 44077
Jason N
Job Details:
07/10/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Installed door bracket and shims. Door alignment better. Gravity close successful. Op test good.
Near Avon Lake, OH 44012
Corina H
Job Details:
07/10/2019
DISHWASHER KITCHENAID KUDL03IVBL3 "Replaced the vent and gasket. Optest ng. Will need a new control. Cust does not want to repair. Office to refund cust. ; ordrng 1 WPW10285180 (cntrl-elec 177.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Orange, OH 44022
Nicholas F.
Job Details:
07/10/2019
REFRIGERATOR KITCHENAID KFCS22EVMS5 Cc refrigerator is leaking.found evaporator drain tube frozen.
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/10/2019
OTR MICROWAVE KITCHENAID KEMC308KSS02 "Transformer getting 120 v but magnetron not working found harness burning and magnetron ordering parts need it customer will repair also customer wants me to replace broiler ; ordrng 1 WP4375020 (capactr-mg 79.90) and 1 WP4375424 (magnetron 310.78) and 1
Near North Ridgeville, OH 44039
David R
Job Details:
07/10/2019
RANGE WHIRLPOOL RF365PXGW Cc F1E2 error code will keep popping up even after she cycles power. Checked and the error code is for the control board. Control 3196967 is not available. Research control.
Near Bedford, OH 44146
Dan
Job Details:
07/10/2019
WASHER WHIRLPOOL WTW8000DW0 "Customer complaint that unit is not starting, ran diagnostics found f9e1(long drain), f8e6(water hazard), and f0e5(off balance) error codes, unit is not draining, drain pump is recieving 120vac , unit needs new drain pump ; ordrng 1 WPW10581874 (pump-w
Near Garrettsville, OH 44231
Brian M
Job Details:
07/10/2019
WASHER WHIRLPOOL GHW9150PW0 Cc door isn’t locking all the time Ran manual test for door lock Unit is locking about 4 times out of 10 Striker also seems to be a little worn out Needs door lock and strike ; ordrng 1 WP8181651 (strike) and 1 WP8182634 (latch)
Near Cleveland, OH 44109
Nicholas F.
Job Details:
07/10/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc refrigerator is not cooling.confirmed found ff evaporator frozen.unit need evaporator cover,thermistors and control.; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (cntrl-elec)"
Near Conneaut, OH 44030
Arthur V
Job Details:
07/10/2019
RANGE KITCHENAID KSGG700ESS1 Found unit needs power cord. Found bake burner not lighting. Adjusted air baffle lighting every time now. Power cord missing ground wire ; ordrng 1 W11023766 (cord-power)
Near Chagrin Falls, OH 44022
Dan
Job Details:
07/09/2019
WASHER WHIRLPOOL WFW8300SW03 "Customer complaint that unit is not spinning, found bearings worn out so bad that basket is rubbing on tub, unit needs new basket, inner and outer tub, customer does not want repair ; ordrng 1 280251 (tub,outer 272.30) and 1 WPW10165321 (basket 272.26),
Near Painesville, OH 44077
Arthur V
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Found unit not defrosting in either compartment. Put unto for ed defrost heater came on. Found no response to user interface on drawer Unit needs a evap fan motor with harness and a user interface bd. ——-extra time 5 door model ; ordrng 1 W11087438 (mot
Near Painesville Township, OH 44077
Arthur V
Job Details:
07/09/2019
REFRIGERATOR GE PFS22SISCSS "Found unit condenser fan motor running slow. Sides to unit are warm to hot. Needs condenser fan motor and main control. ; ordrng 1 WR55X10942P (board asm main contr) and 1 WR84X10055 (condenser fan motor), used 1 SHIPPING (SHIPPING AND HANDLING) from sto
Near Columbia Township, OH 44028
David R
Job Details:
07/09/2019
WASHER WHIRLPOOL NAV8800AWW "Cc unit is making loud noise, leaking water, clothes were caught under impeller and she smelled smoke and seen smoke. Found belt broke, water leaking from under tub, transmission is corroded. Will need new belt and transmission possibly tub, transmission
Near Cleveland, OH 44109
Corey L.
Job Details:
07/09/2019
WASHER MAYTAG MVWB755DW1 "Customer complaint when washer is plugged in it just beeps and flashes f5, confirmed lid lock is trying to unlock but is already in the unlocked position, unable to get into diagnostics, ordering lid latch; ordrng 1 W10810403 (lid lock assy)"
Near Strongsville, OH 44136
Corey L.
Job Details:
07/09/2019
WASHER ROPER RTW4640YQ1 "Customer complaint washer wasn’t working just flashing, ran diagnostics, no codes, started normal extra heavy load, unit filled and advanced to wash, unit spun and drained, unit is operating as designed, customer is waiting for concessions number from wa
Near Berea, OH 44017
Corey L.
Job Details:
07/09/2019
WASHER WHIRLPOOL WTW8500DC5 "Customer complaint washer fills with water the after 20 minutes says it’s done, ran diagnostics found f7e8 and f7e9 motor faults, ran svc spin and agitation, nothing is moving, basket and agitator spin freely by hand but a clicking in the transmission ca
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
07/09/2019
WASHER WHIRLPOOL MVWB850YW1 Spoke to customer over the phone when I was there previously I was trying to make some thing to work for then since the original machine screws were rusted and kept breaking I put different screws in but it seeing it didn’t work spoke to bj we are orderin
Near Parma, OH 44134
Corina H
Job Details:
07/09/2019
WASHER WHIRLPOOL WTW5000DW2 "CC that the unit does not work. Ran diag .F7E1 – BASKET SPEED FAULT, F7E6 – MOTOR FAULT. Checked the capacitor has no deflection. Will need a new capacitor and motor. Office to order parts. ; ordrng 1 W11162560 (CAPACITOR ) and 1 W11283592 (motor-drve)"
Near Bainbridge, OH 44023
Dan
Job Details:
07/09/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, cycled ice maker , ice maker is recieving 120vac , water valve is working, ice maker cycled, ; ordrng 1 W10886939 (icemaker )"
Near Solon, OH 44139
Dan
Job Details:
07/09/2019
MICROWAVE JENN-AIR n/a "Customer complaint that unit is not powering up, found fuse open , jumped out, unit is not heating, unit only drawing 0.2 amps, switches are good, unit needs new control and fuse, control is no longer available ; ordrng 1 56001396 (CNTRL )"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/09/2019
DISHWASHER WHIRLPOOL WDF560SAFB2 Found error f4e3 motor not running and f7e1 heating no heat found no loose connection to the motor it stays humming will not start checking if I have on truck stock no I do not ordering pump assembly ; ordrng 1 W11085683 (pump&motor)
Near Solon, OH 44139
Dan
Job Details:
07/09/2019
DISHWASHER MAYTAG MDB4949SDM0 "Customer complaint that dishwasher runs too long, ran diagnostics found f6e4(float switch open) error code, float switch is good, no water seeping passed check valve, fill valve opens and closes, unit needs new control, customer does not want repair at
Near Rocky River, OH 44116
Nicholas F.
Job Details:
07/09/2019
DISHWASHER WHIRLPOOL KDFE104HPS0 Cc clip broke off.ordering clip.customer will install.no return visit.customer showed pop bill warranty company ; ordrng 1 W10919676 (clip)
Near Lakewood, OH 44107
Nicholas F.
Job Details:
07/09/2019
RANGE FRIGIDAIRE FGGF303PFC "Cc oven won’t work not heating.has a bad ignitor.unit needs ignitor.customer is getting repair; ordrng 1 316489403 (IGNITOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lakewood, OH 44107
Nicholas F.
Job Details:
07/09/2019
DRYER MAYTAG MGDC465HW0 "Cc dryer not heating.confirmed.ran dryer with amp meter,dryer drew. 7 amps drop down to 4 did not light.element is glowing.unit need need coils.front clips broke needs new front clips; ordrng 2 W10854425 (clip)s and 1 WPW10328463 (coil-valve)"
Near Geneva Township, OH 44041
Arthur V
Job Details:
07/09/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found unit evap fan motor not running. 120 v to motor. Replaced with truck stock. Cust purchased camper in Oct of 2018. Unit should be under warranty. Customer to send proof of camper purchase date to office and please reimburse after receiving pop. ; use
Near Mentor, OH 44060
Arthur V
Job Details:
07/09/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 "Replaced main control,evap fan motor kit with harness,evap cover. Defrosted both evaporators and then restarted unit. Op test good Took core for return."
Near Eastlake, OH 44095
Arthur V
Job Details:
07/09/2019
MICROWAVE B-IN WHIRLPOOL WMH73521CS6 Replaced switch assy with new switches. Op test good.
Near Willowick, OH 44095
Arthur V
Job Details:
07/09/2019
WASHER AMANA NTW4516FW3 Customer states unit not draining that there was standing water in tub at the end of the cycle. Ran diagnostics. One error. F2e1 stuck key. Cleared code and ran a service verification cycle. Passed. Found customer using a non He product. Advised only he
Near Madison, OH 44057
Jason N
Job Details:
07/09/2019
WASHER WHIRLPOOL CHW9150GW0 "Installed tub and basket, ran diagnostics cycle. Op test good."
Near Parma, OH 44134
Corey L.
Job Details:
07/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Customer complaint fridge is not getting cold, confirmed unit is room temp, fans are running but compressor is not, ran test 5, compressor not operating, found wire harness at compressor not fully seated, compressor kicked on as soon as harness was tight
Near Cleveland, OH 44108
Jason N
Job Details:
07/09/2019
COOK TOP MAYTAG MGC7430WS00 "Cc burners not igniting Customer said 2 of her knobs are lose and won’t turn the burners on anymore. Found 2 knobs broken, other 2 are wobbly, may be on their way out, ordering a set of knobs, customer will install herself.; ordrng 4 WPW10268448 (knob)s
Near Warrensville Heights, OH 44128
Nicholas F.
Job Details:
07/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc water dripping from dispenser.installed water valve.ran water to get air out of line.op test good
Near Brownhelm Township, OH 44001
Gabriel P
Job Details:
07/09/2019
WASHER MAYTAG MVWB835DW4 "This unit is new and is not first time I’m hearing a squeak sound on this new unit calling tech line spoke to joe he said to try and put grease on shaft some time that will take the noise out I try it but did not work ,replacing gearcase from truck stock
Near Brecksville, OH 44141
Brian M
Job Details:
07/09/2019
DLB WALLOVEN ELE KITCHENAID KODE507ESS04 Cc door lock won’t stop locking Found error for f5e1 upper motor latch not working Latch is within resistance range needs appliance manager control replaced Spoke to BJ also recommended to replace latch just Incase ; ordrng 1 W10883049 (latch-door) and 1
Near Cleveland, OH 44108
Corina H
Job Details:
07/09/2019
WASHER AMANA NTW4605EW0 CC that the lid will not lock. Found the latch has failed. Replaced the latch from t/s. Started a rinse and spin. Found the hot and cold lines are reserved. Switched the lines. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock
Near Strongsville, OH 44149
Corey L.
Job Details:
07/09/2019
DRYER WHIRLPOOL MDE5500AYQ "Customer complaint dryer is not turning on and just flashes 8.8 and 50, confirmed, power to unit is good, cycled power with no change, control failed, 33003028 control not available, quoted customer in case he finds part and gave part number"
Near North Ridgeville, OH 44039
Corey L.
Job Details:
07/09/2019
DISHWASHER MAYTAG MDB4949SHW0 "Customer complaint dishwasher just sits after washing and water is left inside, confirmed water inside tub, found no drain loop installed and extension missing, customer found second half of drain hose, installed drain hose and both drain loops, also fou
Near Westlake, OH 44145
Corey L.
Job Details:
07/09/2019
REFRIGERATOR KENMORE 596.765195 "Customer complaint of no cool in both sections, unit was unplugged and room temp in both sections, informed customer we need unit plugged in for at treats 24 hours to properly diagnose, plugged unit in and removed evap cover, frost pattern looks good 3.5
Near Chagrin Falls, OH 44022
Dan
Job Details:
07/09/2019
COOK TOP KITCHENAID KGCP467JSS2 "Installed new gas valve, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Found water on the deli control call tech line spoke andy ask me to replace pantry door but it’s been replaced with the deli control then ask me to check underneath ice bin and there was ice frozen underneath which is telling us there is a leak so door ic
Near Avon, OH 44011
Corey L.
Job Details:
07/09/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 "Customer complaint dishwasher is not washing and leaves soap in, confirmed detergent in tub not dissolved, ran diagnostics found f6e1 low fill/no fill, removed line from unit, screen clear, water pressure is slow, valve is all the way open under sink, ad
Near Parma, OH 44129
Nicholas F.
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed evaporator cover and control.advised customer to wait 24 hours for temps to return to normal job complete.
Near Newbury Township, OH 44065
Dan
Job Details:
07/09/2019
REFRIGERATOR MAYTAG MFF2558FEW00 "Customer complaint of ice build up in ice bin, confirmed, cycled ice maker , ice maker ejected and filled, ice cubes normal sized, no evidence of leaking from valve, temperatures are good, installed new ice maker , op test good ; used 1 W10884390 (ICE
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/09/2019
ICEMAKER KITCHENAID KUIC15POZP2 "Replace bin thermister,opt test ok"
Near Lyndhurst, OH 44124
Jason N
Job Details:
07/09/2019
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit ice maker not dispensing iceFound auger jammed with ice, ice had melted and frozen into solid block in auger blades and in lower ice container. Removed ice container and cleared ice from auger and container. Checked operation, auger checked good
Near Strongsville, OH 44136
David R
Job Details:
07/09/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 "Cc intermittent lights when closed and open. Replaced interlocks from t/s. Tested, water heated up. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Near Mayfield Heights, OH 44124
Jason N
Job Details:
07/09/2019
REFRIGERATOR FRIGIDAIRE FGUS2632LP0 "Cc unit not making iceFound ice maker jammed, mold is clear. Wiggled ice maker switch arm, ice maker Indexed around, mold filled with water. Advised customer she may need ice maker. Customer wants to order.; ordrng 1 241798231 (ICEMAKER11176), used 1
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KBFO42FTX02 "Found no noise even turn cooling off for few minutes no noise ask customer to record the issue she is having also found temp on freezer at 2 degrees fresh food section at 38 degrees explain to her that service call is good for 30 days that if noise comes
Near Cleveland, OH 44144
Corina H
Job Details:
07/09/2019
WASHER FRIGIDAIRE FAFS4473LW0 CC that the unit is leaking. Found the door is sagging and hitting the bellow will need a sag kit. Office to order part. ; ordrng 1 137309800 (door sag kit)
Near Bedford Heights, OH 44146
Dan
Job Details:
07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is ticking, confirmed, found tag on electrical cord tapping wall from air flow, adjusted, no noise, unit is operating as designed"
Near Garfield Heights, OH 44105
Corina H
Job Details:
07/09/2019
DRYER WHIRLPOOL WED4815EW1 "CC that the unit is not working. Checked the voltage L1-n 120 volts, l2-n 0 volts L1-l2 120volts. Will need an electrician. Cust wants to reschedule because there is a problem. Advised customer call if dryer is working after the electrician ; schdld next
Near Fairview Park, OH 44126
Corey L.
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint fridge is starting to lose cooling, confirmed, found ff evap frozen, temps 42 ff and -7 frz, found thermistor in the wrong position and discoloration on thermistor, also copper lines are pressing on cover a slight invention of the line
Near Aurora, OH 44202
Brian M
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Spoke to office customer canceled
Near Aurora, OH 44202
Brian M
Job Details:
07/09/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not draining Checked over everything pulled unit out found drain hose twisted and crushed behind the knife drawer was able to pull unit out and untangle hose Also was able to put twisted part behind dishwasher where it won’t get tangled again Ran
Near Solon, OH 44139
Brian M
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed water lines used to unions from truck stock OP TEST OK ; used 2 SPFRU514 (5/16-1/4 UNION ) from stock
Near Madison, OH 44057
Joe O
Job Details:
07/09/2019
DRYER MAYTAG MEDC400VW0 "Cc: not tumblingFound belt came off pulley, and pulley on motor broken, found rollers to be seizing to shaftsNeeds motor pulley, and dryer repair kitCustomer does not want to repair at this time"
Near Willoughby Hills, OH 44092
Corina H
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cust showed cust showed pop, sent pic, sent pic. CC that ice maker is leaking. Steamed out the bin. Cycled ice maker filled no leaking. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a new valve.office t
Near Perry, OH 44081
Joe O
Job Details:
07/09/2019
WASHER WHIRLPOOL MHW6630HW0 Installed wire harnessRan quick testOp test ok
Near Parma, OH 44129
Corina H
Job Details:
07/09/2019
DRYER WHIRLPOOL WGD75HEFW0 CC that there is a rattle when running the unit. Found the blower wheel covered in lint. Cleaned the blower wheel. Optest ok.
Near Bentleyville, OH 44022
Brian M
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID WRX988SIBM01 Customer purchased unit second hand and the seller told them that every so often they have to defrost the unit or unit gets hot It has been running since 7-3-19 so under week Found temps in fridge to be at 35 and freezer at -4 I do not see an issue at thi
Near Solon, OH 44139
Brian M
Job Details:
07/09/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed water lines used to unions from truck stock OP TEST OK ; used 2 SPFRU514 (5/16-1/4 UNION ) from stock
Near Wickliffe, OH 44092
Jason N
Job Details:
07/09/2019
WASHER WHIRLPOOL WFW87HEDW0 Installed control board and pressure switch. Ran diagnostics test. All functions passed. High spin speed returned. Op test good.
Near Cleveland Heights, OH 44121
Joe O
Job Details:
07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed listed partsOp test ok
Near Parma Heights, OH 44130
Corina H
Job Details:
07/09/2019
WASHER WHIRLPOOL WTW6800WW1 CC that the ui has ld. Ran diag f32 long drain. Checked the drain pump found a string wrapped around the blade. Cleared drain pump started a cycle and drain washer. Drain pump is humming but not deaths water. Will need a new drain pump.
Near Brecksville, OH 44141
David R
Job Details:
07/09/2019
DISHWASHER MAYTAG MDB4651AWS "Replaced parts, checked, no leaks, ran for a couple mins. Op test ok"
Near Cleveland, OH 44121
Jason N
Job Details:
07/09/2019
WASHER AMANA NTW4516FW3 "Cc unit not spinning enough water out. Clothes coming out wetRan diagnostics, found codes f8e1 for long fill/no fillRan auto cycle and calibration. All functions passed. Drain hose has washcloth type cloth wrapped around it as a filter. Advised customer
